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SBA 2018 Mr Jaspal Singh Dossier

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SBA 2018 Mr Jaspal Singh Dossier OUTSTANDING OVERSEAS EXECUTIVE OF THE YEAR 2017 Jaspal Singh, 64 CEO ComfortDelGro (UK and Ireland) PERSONAL BACKGROUND Mr Jaspal Singh was appointed CEO, ComfortDelGro (UK and Ireland) in October 2004 to lead, manage and grow ComfortDelGro’s operations in the UK and Ireland. The largest business in his portfolio is Metroline Limited, which Mr Singh leads as CEO. Metroline is London’s 2nd largest bus operator, operating nearly 20% of Greater London’s scheduled bus mileage, mainly in North, West and Central London and in the county of Hertfordshire. Besides Metroline, Mr Singh also leads ComfortDelGro’s taxi, private hire, coach and bus operations in England, Wales, Scotland and the Republic of Ireland. Prior to his appointment, Mr Singh was an Administrative Service Officer in the Singapore Government, where he served in various capacities at the Ministries of Transport, Trade & Industry and Finance over a period spanning 27 years. Mr Singh’s last appointment prior to his retirement from the public sector was Deputy Secretary in the Ministry of Transport. Mr Singh also held various board-level appointments on Statutory Boards, GLCs and SMU over his tenure as a public servant. Page 1 Mr Singh grew up in Kuala Lumpur where he studied at the Batu Road Primary School and the Victoria Institution. A Singapore Colombo Plan scholar, he holds degrees in economics and industrial engineering from the University of Newcastle, Australia. He is also an alumnus of Harvard University, having earned a Masters of Public Administration from the Kennedy School of Government in 1985 and attended the Advanced Management Program at Harvard Business School in 2003. Mr Singh is the proud father of 3 adult children. METROLINE LTD Metroline was formed in 1989 as a subsidiary of the publicly-owned London Buses Ltd. This was a prelude to the privatisation of London bus services. In 2000, it was bought over by DelGro Corporation, one of the two predecessors of ComfortDelGro. Starting 2004, Metroline has grown steadily via a combination of organic and acquisition growth from annual revenues of £175m in 2004 to over £380m in 2017. This constitutes 17% of Group revenues in 2017. It is today London’s 2nd largest bus operator, having achieved this milestone in 2015. It has consistently enjoyed the confidence of Transport for London (TfL) as one of London’s most reliable and dependable bus operators, and in recognition of this was voted ‘Bus Operator of the Year’ at the prestigious 2016 London Transport Awards. Metroline has a reputation for being progressive and innovative. It was the first operator in London to offer fuel-efficient and low-emission hybrid diesel double deck buses for the price of standard diesel double deck buses in its bids for route contracts. By the end of this year, Metroline will have nearly 700 hybrid double deck vehicles, around 40% of its fleet. Metroline was selected by TfL in 2013 to operate the first route (Route 24) run exclusively on the New Routemaster, a new, unique and innovatively double deck bus designed specifically for London. In March 2016, Metroline was asked by TfL to trial the world’s first zero-emission, all electric double-deckers on one of the busiest live routes in central London (Route 98). Developed by Chinese vehicle manufacturer BYD, these buses can do up to 300km of typical urban driving on service routes with a single daily recharge requiring only four hours with fast charging. Metroline is the only London bus operator which undertakes in-house almost all its engineering repair and maintenance work, which helps to maintain a lean fleet, minimises downtime, keeps costs down and helps to achieve operating mileage in excess of 99.6% of scheduled mileage, one of the best in London. Page 2 Metroline in numbers: ● Metroline employs nearly 5,700 people, some 4,500 of whom are drivers and 280 are engineers and technicians. ● Metroline operates from 15 garages across London. These are: Cricklewood, Edgware, Willesden, Willesden Junction, Holloway, Harrow Weald, Kings Cross, Perivale, West Perivale, Brentford, Uxbridge, Alperton, Hayes, Greenford and Potters Bar ● Metroline also operates two purpose-built, state-of-the-art engineering facilities, one for major accident repairs and specialist engineering works, and the other for bus refurbishment and third party works for other bus and trucking companies. ● Metroline currently operates 98 routes, mostly for London Buses, and operates 2 commercial routes serving Hertfordshire ● The Metroline fleet consists of 1,700 buses, mainly double-deckers, and carries over one million people across London each day. BACKGROUND OF COMFORTDELGRO CORPORATION LTD ComfortDelGro is one of the largest land transport companies in the world with a global workforce, a global shareholder base and a global outlook. Formed in March 2003 through the merger of two land transport giants, Comfort Group and DelGro Corporation, it is the world's second largest public listed passenger land transport company with a fleet of over 42,000 vehicles. The group has a global workforce, a global shareholder base and a global outlook. ComfortDelGro’s businesses include bus, taxi, rail, car rental and leasing, automotive engineering services, inspection and testing services, driving centre, insurance broking services and outdoor advertising. Apart from being the market leader in Singapore, ComfortDelGro has a significant overseas presence. The Group’s operations currently extend from the United Kingdom and Ireland to Australia, Vietnam, Malaysia, as well as across 11 cities in China, including Beijing, Shanghai, Guangzhou, Shenyang and Chengdu. SBS Transit and Vicom are its subsidiaries, listed on the Singapore Exchange. SBS Transit is Singapore's largest public bus transport operator with a fleet of some 3,000 buses. It also operates the North East MRT Line, which is the world's first fully automated, underground heavy rail system that connects Punggol to HarbourFront, as well as the Light Rail System in the Punggol and Sengkang new towns. SBS Transit also operates the newest MRT line - the Downtown Line - a 42km line with 34 stations, making it the longest underground line in Singapore. The group is also Singapore's largest taxi operator with 13,000 Comfort and CityCab taxis. VICOM Ltd is Singapore's leading provider of technical testing and inspection services in fields including mechanical, biochemical, civil engineering and non-destructive testing, in both Singapore and the region. Page 3 ACHIEVEMENTS March 2016: Metroline Ltd, was named Bus Operator of the Year at the 2016 London Transport Awards. CEO Jaspal Singh credits Metroline’s 5,700 employees who work extremely hard in its garages and on the roads all year round for this success. March 2016: Metroline trials the world’s first all-electric, zero-emission double decker bus service in London, reputedly one of the most challenging bus operating environments in the world, with customers who demand nothing but the best. This new bus can stay in service all day without needing to recharge and is environmentally-friendly with lower carbon emissions. Bus operation began on April 2016 as part of a pilot scheme. September 2016: Metroline awarded “Rail Passport” by the Department for Transport. With it, Metroline Rail is now pre-qualified to bid for all upcoming rail franchises in the UK. REVENUE – GEOGRAPHICAL SEGMENT Million $S 2017 Singapore 2,483 UK/Ireland 875 Australia 424 China 179 Vietnam 7 Malaysia 3 Total 3971 December 2017 Page 4 .
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