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M O N DAY 2 I MONDAY I 13 OCTOBER 2008 D A Y

BRINGING YOU THE NEWS FROM THE 14TH WORLD ROUTE DEVELOPMENT FORUM IN

New Routes forum sees some bright spots in the gloom, but... INDUSTRY PREDICTS A ROUGH RIDE AHEAD BY NICHOLAS IONIDES travel as compete for the and 2010 will be “difficult times” try “need to prepare for more ourism authorities, airports business and “that is good for for many countries here in South - intra-regional flights” to cope Tand airlines are bracing them - ”. east , particularly as more with declines in demand for selves for even more difficult Mario Arturo Ruiz Estrada, European and US travellers stay long-haul travel. I times next year as travel demand senior lecturer at the University closer to home for their travel. For more show continues to fall – but there are of Malaya’s faculty of economics He says that as a result, players news and images go to: bright spots as aircraft capacity and administration, says 2009 in Southeast Asia’s travel indus - flightglobal.com/ab starts shifting to markets where business holds up better. Speakers at the 1st Tourism Paving the and Air Service Development Summit, held on the sidelines of way for Routes yesterday, were unani - mous in the view that next year KL boost will be particularly tough for the travel and sectors. But they were equally in The 14th World Route Develop - ment Forum opened last night in agreement that it is not all doom a slightly delayed but energetic and gloom, as there are markets celebration of local Malaysian that can be focused on more talent, as the largest airline- closely to help counter declines airport event arrived in Asia for elsewhere. the first time. “We are Aris Othman, chairman of probably Airports, said the going to see a event culminates three years of shift from hard work by Kuala Lumpur and long-haul that they discovered during the travel to planning that many attendees of past Routes conferences had short-haul never been to KL. “There’s travel,” says nothing like seeing this city Saw Leong Beng Malaysia for yourself,” he said. Airlines gen - There are 116 countries eral manager represented and an expected network 2,000 professionals attending. planning Routes will host 30,000 Saw Leong individual airline-airport meet - Beng. ings with Malaysia Airports He says alone having 200 meetings. this will re - Route development group CEO Ike Howarth said: “I’m certain sult in more that Kuala Lumpur will get new Mario Arturo affordable routes from this event.” Ruiz Estrada short-haul

INSIDE THIS ISSUE Distribution sponsored by: Wild Tanzania Page 7 Indian Breakaway Page 12 Automated Schiphol Page 8 JetBlue at JFK Page 20 Sight for the blind Page 10 Low-cost of rivals Page 22 12 NEWS I TAASS SUMMIT

Caribbean market “in meltdown” Woolf predicts new Foreign carriers filling gap as regional airlines fail hope for long-haul The global economic downturn BY MIKE MARTIN Grant praised the levels of serv - is already affecting long-haul he Caribbean tourism and avia - ice to be found in Asia, compared demand as many people stay Ttion industries are in meltdown to that in the Caribbean. “That is closer to home for tourism, – and blaming the crisis on high oil not something you can blame on but consultants ASM believe prices is an excuse and conceals the oil price.” new-generation aircraft will help bigger, structural problems, John create fresh opportunities for Grant, managing director of STRATEGY long-haul travel in future. consultants ASM said yesterday. Turning to strategy, he said: “The ASM’s principal consultant Speaking at the 1st annual reason that is so successful is John Woolf (pictured below) Tourism and Air Service Develop - because it has a long-term plan and says that “amidst all the doom ment Summit at Routes 2009, long-term vision. In the Caribbean, and gloom, as the [Boeing] Grant said: “In the last three everyone agrees to a strategy but 787s come in there is some - months the Caribbean market has then everything changes as quickly thing to look forward to”. changed beyond all recognition. as the sun rises and sets each day.” He says: “The 787 and [Air - It is in meltdown.” He added that while major bus] A350 will produce seats Grant – whose company is ad - tourism investments were in the that are more effectively priced vising on strategies to recover the 25-year timeframe, “in the for tourism markets… There situation – said the region’s indus - “It is a market that is Caribbean you find yourself talk - stagnant and you cannot are certain markets that are try was stagnant and suffering from ing to people in government and marginal [with fuel priced] at a range of problems, including out - blame the price of oil for a lack you wonder whether they will be of growth over five years” $50 per barrel and will not be dated work practices, a lack of sta - there in 25 days.” served until the new aircraft bility and strategic vision at the John Grant – With regional airlines going out managing director, ASM arrive.” political and sky high prices. of business, major foreign carriers Woolf says of the 787 that “It is a market in turmoil and it is are filling the gap. “But people “what it offers for long-haul is more than just about the oil price,” an average of 40% across the region will tell you that they are being radically different economics. he said. “It is a market uncertain and as high as 87% in Antigua. held to ransom by these carriers,” From a tourism point of view about its own position, but as an “This is such a big issue,” he said Grant. “Are these guys good that will open new markets.” industry we could all be thought said and then outlined some of the for the Caribbean or are they He says the more fuel-effi - guilty of using the high price of oil issues impacting the Caribbean abusing their position?” cient aircraft will, for example, as an excuse for not addressing market. In conclusion, Grant said that the help open up the market for important issues.” He said that the Caribbean repre - current malaise actually offers the more outbound travel from He added: “It is a market that is sented a mature market but it was region a chance to diversify areas of . He also sees potential stagnant and you cannot blame the still using an old business model. the economy and to revitalise its for more international flights price of oil for a lack of growth A study of comparative pricing current tourism products. from secondary Japanese cities over five years. It is going nowhere showed that prices in the Caribbean He suggested that a study of best to destinations such as Cairns as a market.” could be as much as one third more practice in the region would be a in . I The scale of the problem is better expensive than comparable pack - good start. “There are some very judged when measured against the ages to be found in Dubai or successful islands that are doing percentage of the population de - Langkawi. “There is a big discon - very well. There, the product is the pendent on the tourism industry – nect in pricing,” he said. issue, not the price of oil.” I

More from this summit conference in tomorrow’s edition of Airline Business Daily

I ROUTES PROGRAMME I MONDAY

PUBLISHED BY AIRLINE BUSINESS IN ASSOCIATION WITH AEROCOMM 07:30 Registration Desk, Diary Advice Desk and DAILY editorial team Advertisement sales Visit us on the web: Extra Meetings Desk Open Geoff Thomas Robert Hancock flightglobal.com/ab 8:30-17:50 One-to-One Meetings Nick Ionides Shawn Buck ©Airline Business 2008 Airline Meeting Halls, KLCC Alan Peaford Cory Mathews Mike Miller Got a story? 10:00-16:30 The 2nd Annual Routes Leaders Forum Mike Martin Printed by Come and see us in the Plenary Theatre, Level 3, West Wing, KLCC Design\production Times Offset Hospitality Lounge 1 12:10-13:40 Networking Lunch, Networking Village Amelia Clark Malaysia overlooking Networking 19:30-23:30 Gala Dinner hosted by Malaysia Airports Photography Hall 1 including the OAG Routes Awards Ian Billinghurst Titiwangsa Lake Garden

flightglobal.com/ab October 2008 I Airline Business Daily @ Routes I 3 NEWS

Brothers in arms: Clay Tyeryar (left) and William IARDA: a new voice Wren – the principals for route developers behind IARDA New association for air service development

BY MIKE MILLER ment International that also man - data use across the industry, will irlines, airports and suppliers ages several other aviation associa - speak out on airport congestion Awill have a new route develop - tions. Clay Tyeryar from ASMI will and fee issues, and will be a voice ment voice after the formation serve as IARDA’s secretary and for airline-airport issues in open yesterday of the International Air manager. He pointed to the volatility of oil skies agreements. Route Development Association “This group is about the future of trading, which has crippled indus - The surveys led to a prioritisa - (IARDA). what we do,” said Wren, who has try cash flow this year, and climate tion list for the association. Two Just as aviation faces an increas - 36 years’ experience in airline and change as two IARDA issues that industry leaders lending their sup - ing number of cross-border govern - airport route development. “At the could impede route development. port to the new organisation are mental and environmental end of the day, it’s all about ’s emissions trading Southwest Airlines’ director of net - conundrums, IARDA hopes to economic development. We need scheme and potential taxes or fees work strategic planning Lee Lipton “give this part of the industry a seat to make sure route development on airlines and airports could stifle and Thomas Callum, professor of at the table,” said William Wren, and economic development is al - new route development, Wren sustainable aviation at Manchester IARDA’s first director general and lowed to continue and that nothing said. Metropolitan University. Both also Minneapolis/St. Paul airport’s gets in its way.” IARDA will represent the inter - spoke at yesterday’s launch. business development officer. Wren said that as part of route ests of those involved in air service IARDA is seeking new members The association is a non-profit development, in the near future he development, which include air - in Kuala Lumpur and will be visi - organisation and will be based in expects there to be “some bumps in ports, airlines and pertinent sup - ble at future route development Washington DC, managed by the the road, and we need a voice to pliers. Wren said IARDA also will meetings. The group’s web site is Association and Society Manage - make sure our interests are heard.” take on a mission to help standard www.iarda.aero. I

Scottish airports are enjoying unprecedented growth and to Routes. Speaking at a reception for delegates sponsored are hoping for even better things next year, Gordon Dewar, by Scotland, Dewar promised an exceptionally warm MD of BAA Scotland, told welcome during 2009 when Scotland celebrates the 250th delegates anniversary of its national poet Robert Burns. “It will be a fantastic year to visit Scotland,” he said. “It will be the party of all parties.” He added: “With 24 million passengers in 2007, Scotland’s airports have enjoyed unprecedented growth in recent years.” Delegates enjoyed a real taste of Scotland at the reception held in Kuala Lumpur’s Shangri-La hotel. Music came from the excellent Red Hot Chilli Pipers who brought a modern twist to traditional Scottish pipes and drums.

Tartan barmy! The Red Hot Chilli Pipers do their stuff

Fly in for a Highland fling

 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab NEWS

Tanzania opens its wild OAG adds and unexplored doors value for Opportunities in East travellers African nation OAG (Official Airline Guide), BY ALAN PEAFORD the global flight information ne of Africa’s wildest secrets and data solutions company, Ois opening its doors to airlines is launching an interactive at the Routes event. Tanzania Air - timetable and route-mapping ports Authority and tourism board tool to revolutionise the way is here to show what great oppor - airports market their connec - tunities exist in this East African tion potential to travellers. nation. OAG Route Mapper is an Faraja Makasi, director of the online mapping application airports authority at Julius Nyere that can be integrated into International Airport in Dar es an airport’s own website. It Salaam, says there is so much the provides airports with value- Ace of Diamonds: Faraja Makasi at Routes to put Tanzania in the country has to offer both for busi - added content, enabling busi - frame for new business ness and tourism. ness and leisure travellers to The country has three interna - “It is the Asian airlines that we see, at-a-glance, destinations LAND OF CONTRASTS tional airports – Dar es Salaam, are keen to impress,” says Makasi. from where they are, either “Tanzania is a land of contrasts Zanzibar and Kilimanjaro and a There is a lot of inbound invest - directly or via a connection, and majesty,” she says, “It is Africa domestic and cargo airport at ment for growing businesses such and to view times and details at its most wild and unexplored. Mwanza on Lake Victoria. From as mining, oil exploration, agri - of all flights on any route. We have the snow-capped summit Europe, KLM-Air and culture and tourism. Routes delegates can see of Mount Kilimanjaro and the sun- fly daily while “There are a lot of opportunities demonstrations of the new kissed beaches of Zanzibar, the Swiss operate five days a week. in Tanzania,” says Makasi. “At the product on the OAG Hosted vast herds of game grazing on the Emirates and Qatar fly daily from moment visitors have to come via Networking Stand (N3) a Serengeti plains and the slow vol - the Middle East although Air Ethiopia or one of the Gulf states. We month ahead of the planned canic eruption of Ol Donyo India has recently suspended its believe there are a lot of opportuni - release. Lengai.” daily service from . ties for point to point services.” I “Regional airports offering predominantly short haul routes operated by low cost airlines will find this of separates airport management real benefit in influencing consumers to consider the BY NICHOLAS IONIDES one a statutory board and the functions including operation and airport as a convenient feeder ingapore’s government is to other a company controlled by management of the flagship for long haul services or for Sseparate airport management Singapore Government invest - , and operation of – travel to unusual onward duties from the Civil Aviation ment arm Temasek Holdings. and investment in – foreign air - destinations,” says John Authority of Singapore (CAAS) by The statutory board, for now ports. Weber, managing director, corporatising its non-regulatory known as NewCAA, will retain The two entities will have joint OAGback Aviation Solutions. functions under a new strategic and regula - responsibility over the secondary “Any airport wishing to state-owned company. tory functions such as Seletar Airport, as well as over air position itself as a gateway to Transport minister overseeing air traffic hub development and master - destinations, outside the Raymond Lim says services, international planning, says the Ministry of routes it serves directly, will the changes will take relations, air services Transport. find OAG Route Mapper an effect on 1 July 2009 negotiations, air “Corporatisation will provide invaluable addition to its web when legal formalities services allocation Changi greater impetus to capi - site and a convenient and are completed. and licensing, safety, talise on new opportunities and effective way to increase site CAAS currently security and service face rising competition,” says Lim. traffic and attract more manages Singapore’s regulation, and the “A corporatised entity will have passengers,” added Weber. I airports while also Singapore Aviation greater flexibility to attract and acting as aviation Academy. retain top talent to compete with For more show industry regulator. The corporate en - global airport operators. It can also news, images Lim says the changes tity, which for now is better leverage on Changi Airport's and videos go to: will see CAAS sepa - known as NewCo, brand name to develop an inter - flightglobal.com/ab rated into two entities, Changi Airport will retain operational national presence.” I

flightglobal.com/ab October 2008 I Airline Business Daily @ Routes I 7 NEWS

Schiphol eases US passenger access Fast automated border passage service to revolutionise travel for passengers

BY MIKE MARTIN Schiphol assengers travelling between and USA PAmsterdam Schiphol and the will offer USA will be able to use a fast ‘trust’ automated border passage service status on both sides of the Atlantic via the IET (International Expedited Trav - eller) programme, from the end of this year. The IET programme, which will begin as a pilot, is an initia - tive of the Dutch ministry of justice, the US department of homeland security and Schiphol members to pass through auto - Other American airports will join pate by applying for membership group and is intended to facilitate mated border controls quickly at a later date. in the international programme the fast passage of trusted trav - and safely by means of iris verifi - It is expected that more coun - via the IET website. Both the ellers (those who have been ap - cation. tries with automated border American and Dutch authorities proved by the Dutch and US Privium membership also of - passage facilities will join the IET will perform a background check governments) across the borders fers priority check-in and parking programme in 2009. on the applicant. The entry of the participating countries. nearby the terminal. Privium has requirements are strict. Should IET links Schiphol group’s been operating for seven years BIOMETRIC ENROLLMENT the applicant have, for example, a Privium programme with the US and currently has more than The philosophy behind the IET criminal record, the application customs and border protection’s 45,000 members. CBP recently programme is that trusted trav - will be denied. (CBP’s) Global Entry programme. launched the Global Entry pro - ellers volunteering for member - Passengers who have been ap - The facilities of the Global gramme to allow US nationals fast ship of the programme only have proved are invited for a single in - Entry programme are presently and automated passage through to go through the application and terview with the Dutch and available at seven American air - US border controls. biometric enrolment procedure American authorities at a joint en - ports and Dutch and American The programme was launched once, after which they will be able rolment centre. During this inter - citizens can participate in an IET at seven American airports during to use the automated border view, the biometric data are also pilot programme from the end of the trial period: John F Kennedy passage facilities in all the chosen recorded (iris for Privium/finger - 2008. international airport in New York, participating countries and air - print for Global Entry). Once the Privium is Schiphol group’s fre - Houston, Washington Dulles in - ports. passenger has been approved by quent flyer/registered traveller ternational airport, Los Angeles, IET passengers with American both authorities, he or she will re - service programme that allows Chicago, Atlanta and Miami. or Dutch citizenship may partici - ceive a so-called ‘trust status’. I Sabre launches cutting edge databank

BY ALAN PEAFORD tomers allowing the new ADI to Class and Class of Service data, for airports and industry alike”. abre Airport Consulting incorporate many new and in - by month. Originally designed specifi - S(Booth 34) is to release the novative features. Vice president of airport con - cally for airports, ADI is also new version of its global data - Users will be able, quickly sulting, Mike Bown, says “with being used by tourism authori - bank product ADI at Routes and easily, to run a wide variety the new version we have taken ties that Bown says “recognise today. of passenger related reports in - ADI up to the next level and as the importance of relevant mar - The latest version of the data - cluding Carrier, Connecting Air - enhancements continue to be ket data to support their com - bank was developed following port, Average Fare, Point of incorporated we will see ADI mercial and promotional discussions with existing cus - Sale, Point of Origin, Cabin become a relevant business tool activities”. I

8 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab NEWS

Routes charity helps blind to see Flying eye hospital is the world’s only airborne opthalmic training facility

BY ALAN PEAFORD years unless they are treated.” f you have ever wondered what The aviation industry has Iit is like to suffer from cataracts, been a strong supporter of the a visit to the Orbis stand (S30) will charity. “Orbis provides the enlighten you. The official Routes tools, training and technology for charity Orbis will let you wear local doctors and nurses to de - some special glasses that create velop lasting solutions for the the effect of cataracts. tragedy of avoidable blindness in This experience will focus on their countries,” Donaldson says. the valuable role the charity partner provides as it works RESTORE SIGHT around the world saving sight. Orbis does this through its ‘Fly - Orbis chief executive Richard ing Eye Hospital’, the world’s Donaldson says: “Every minute, only airborne ophthalmic train - somewhere in the world, a child ing facility. goes blind and half of those On board the modified DC-10, children will die within two eye care professionals from developing countries work side- by-side with Orbis’ international medical team to perform surgery, learn new skills and restore sight. In 2008 the Flying Eye Hospital has undertaken vital projects in Myanmar, Vietnam, Syria, Tanza - nia, Uganda and . The charity has long estab - Offering clearer vision: Eleanor to the world,” says executive lished alliances with United Air - Phelan of Orbis demonstrates director Geoffrey Holland. lines and FedEx – along with glasses that recreate sight The new aircraft will have a Virgin Atlantic, First Air and Asia marred by cataracts flying life of at least 20 years and Miles among its valued support - is about 10 years younger than ers – and this has led to the excit - Left: Volunteer helps a patient the current McDonnell-Douglas ing news that the existing off the Orbis plane DC-10-10 that dates from 1970. hospital will be replaced with a “The new aircraft will allow The new Flying Eye Hospital will DC-10 Series 30 freighter donated Orbis to continue its mobile be more efficient, providing by United Airlines, with the sup - sight-saving training for 20 years greater range, lower operating port of FedEx. so this is a truly wonderful gift costs and better reliability. I drops China and USA services

BY NICHOLAS IONIDES Jet only launched the services Shanghai and San Francisco phases, with the introduction of ndia’s Jet Airways is dropping in June, after a long-running were added to Jet’s network as additional widebody aircraft Iits recently launched services battle to secure rights for the part of an aggressive expansion into its fleet”. to Shanghai and San Francisco, flights through China. It oper - of its fledgling international op - Until recently Jet was the citing the effects of the global ates Boeing 777-300ERs on the erations that now includes pas - only privately owned Indian economic downturn. route. senger services to parts of Asia, carrier with international oper - Jet says in a statement that it The carrier says it will con - Europe, the Middle East and ations. That changed when is discontinuing Mumbai- tinue to sell seats for San North America. began serv - Shanghai-San Francisco serv - Francisco services through In North America it serves ing Heathrow. ices from 13 January. codeshare flights operated by New York JFK and Newark as National carrier has It says the decision was taken partner airlines. It recently an - well as Toronto. also made international net - “in light of the downturn in nounced a wide-ranging code - It says it plans to “extend its work cuts in recent months, major economies worldwide, share partnership with United international operations to dropping services to Birming - more specifically in the USA Airlines that includes San Fran - other cities in North America, ham, Dar es Salaam, Los Ange - and UK”. cisco. Europe, Africa and Asia in les and Seoul. I

10 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab FOCUS I AIR INDIA

REPORT I NICHOLAS IONIDES INDIAN BREAKAWAY Air India chairman Raghu Menon shares his expansion plans

ir India is planning an expan - Raghu Menon – adding sion of international opera - destinations tions from the latter part of next year after additional aAircraft are put into service. Chairman and managing director Raghu Menon said in an interview in Mumbai for a feature article in an upcoming issue of Airline Business that the carrier has made network cuts in recent months but it will be in a position to grow again from around one year from now. “Internationally we have cut about 12-13% in terms of ASKs and we have gone offline in four stations abroad: Los Angeles, Birmingham, Seoul and Dar es Salaam,” he says. “They were not doing well and the product we had deployed on these flights was not very good, so we will re - view these cases once better aircraft are available, once the newer ones come in. “By then we will really be looking at Menon says things have been None of them are permanent with - expanding our services,” says Menon. proceeding slower than hoped in this drawals, they will all be reviewed.” “At the moment we are going through a area, although a new system should be Menon also says the carrier will again process of consolidation given the state For more show in place around the middle of next be in a position to add new destinations of the aviation industry, but I think we news, images and year, after which the to its network from the latter part of will be prepared to take off in quite a big videos go to: code will disappear and there will be a next year when additional aircraft are way by the winter of 2009, and that is flightglobal.com single unified airline. inducted. The carrier has dozens of primarily because of the new aircraft we /ab Going more smoothly, however, is Boeing 777s and 787s on order, in ad - are getting.” work towards becoming a full member dition to -800s for low-cost Menon says like all other airlines of the Star Alliance. Air India was subsidiary as well as Air India has been hard hit this year by accepted as a future member of Star Airbus A320-family aircraft. increased fuel prices but he says if they late last year and Menon says it should Air India merged with Indian Air - remain at the current lower levels the become formalised around May next lines in August last year and since then next financial year should be much year. the enlarged carrier has been working better. to rationalise the combined network “Next year depends a great deal on CONFIDENT on routes on which they both operated. how fuel prices stabilise. If they sta - “We are absolutely on track as far as Star The two had a combined 111 new bilise in two digits, say by December or Alliance is concerned,” he says. “We are aircraft on order with Airbus and Boe - January we can look forward to a much very confident that we will stick to the ing and 38 have been delivered to date, more buoyant performance in the next timeframe that we have been looking at. says Menon. Another nine will be in year,” he says. There has been no set date but we are service by the end of March, with an - Menon says the merger between Air looking at around May next year.” other 20 or so by September 2009. India and Indian has proven a success, Menon adds: “There are 79 major having helped boost revenues through requirements that we have to complete, network synergies and helping cut and we would like to complete all of costs. them by the time we have formal entry. “I think we will be While only the Air India name is I would say that around 50% of the prepared to take off in being used now, the two still operate work has been done by now. The quite a big way by the under two different flight codes, how - progress card which Star Alliance them - ever, as a result of the fact that the two selves prepared had indicated that it winter of 2009” have separate passenger reservations was very encouraging, that we are very systems. much on track.” I

12 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab FOCUS I DUBAI T3

REPORT I MIKE MARTIN T3 LIFT-OFF BOOSTS For more show news, images and videos go to: DUBAI STRATEGY flightglobal.com/ab Dubai International Airport opens its new terminal that will lift To a T3: The magnificent passenger capacity to 60 million new gateway a year to Dubai new chapter in Dubai’s aviation story begins tomorrow with the ‘soft’ opening of Dubai International Airport’s Termi - nal 3 (T3). AThe superb new facility – dedicated to Emirates and part of a US$7bn airport expansion programme - will be welcomed by all airlines and passengers alike as the airport has been operating well beyond its maximum passenger capacity for a long time. Tomorrow will see flight EK843 Dubai-Doha, an Airbus A330-200, as the first Emirates flight to be flagged off from the new terminal. In a strategy aimed at avoiding the sort of problems that hit Heathrow’s Terminal 5, the opening of T3 at Dubai is being carefully staggered. creases and remove any system bugs before the in the world with this new state-of-the-art In the first phase, Emirates’ will launch all soft opening. facility.” flights to the GCC (Gulf Cooperation Council – The new terminal will increase the airport’s With a total built-up area of 515,000 m 2, the Bahrain, Oman, Saudi Arabia, , Qatar, capacity to 60 million passengers a year and huge terminal has more than 250 check-in coun - and the UAE] and the Americas – 40 flights a when the whole expansion project is completed ters, including 126 for economy class passen - day, or around 15% cent of the airline’s total in 2011, capacity will grow to 75 million. gers; 32 for first and business; 60 self-service services. Annual throughput is currently around 40 mil - kiosks (with and without baggage); and 10 ded - Phase Two will include flights to the rest of lion a year, well over the design capacity for the icated counters for Emirates’ Skywards loyalty the Middle East and Africa, increasing opera - original airport. programme members. tions to 99 flights every day, 37% of all Emirates One novel feature is the positioning of 18 flights. Flights to Europe will take-off in the next SPACIOUS LUXURY counters for outsized baggage located right in the phase, escalating operations to 168 daily flights Incredibly, on current growth trends, the airport car park. or 60% of all Emirates’ services. is expected to be operating at its full new capac - Emirates has designed an entire floor of luxu - The fourth and final phase – expected by ity of 75 million within seven years. However, rious, themed lounges in the 10-storied December this year – will include flights to the by then the emirate’s new airport – the US$33bn concourse for its premium passengers, with a Indian subcontinent, East Asia and Australasia Dubai World Central at Jebel Ali – will be oper - capacity for more than 2,000, offering top inter - and bring the total to 269 flights each day. ational. national cuisine as well as spa facilities. Each phase will only start after receiving a HH Sheikh Ahmed bin Saeed Al-Maktoum, In addition there are lounges for unaccompa - ‘clean operational chit’ from the previous phase. chairman and chief executive, Emirates airline nied minors and passengers with special needs. Trials and testing at T3 – involving some 8,000 & group said: “14 October marks another red- Facilities offer everything from fast food to volunteer members of the public - continued up letter day on the Emirates calendar. Emirates is seafood and tapas, with some 15,500 m 2 of retail to the last moment to iron out operational effectively throwing open the doors of its new and duty free space. T3 also features 14 baggage home, inviting cherished customers to enjoy the carousels, including four capable of handling spacious luxury and state-of-the-art facilities; outsize bags. relax in the soothing ambience; and travel glob - Emirates Group has been running a major staff “With five dedicated A380 gates, ally with family and friends in total comfort. training programme for months, said Sheikh our flagship fleet will soon be “With five dedicated A380 gates, our flagship Ahmed. “Our staff are both eager and ready to flying from its rightful home” fleet will soon be flying from its rightful home.” welcome passengers to our brand new home. Sheikh Ahmed added that T3 is planned as a With any new facility, and especially one as HH Sheikh Ahmed lifestyle destination in its own right. mammoth as the new terminal, some teething bin Saeed Al-Maktoum chairman and chief executive, “I cannot but be proud of the fact that Dubai problems can occur, but we do have robust back- Emirates airline & group International Airport now rivals the best airports up plans in place.” I

1 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab INTERVIEW

REPORT I DAVID FIELD HAWAIIAN SEIZES ON FAILURE OF RIVALS Hawaiian Airlines chief executive Mark Dunkerley explains how the carrier has benefited from the failure of Aloha and ATA

Hawaiian Airlines rushed to spectrum of flyers from business flyers to stage of diversification,” says Dunkerley. This fill the gap after the demise those seeking medical care to people like el - second stage is a transpacific effort. “We have of Aloha Airlines and the evator repairmen and government workers”, diversified away from the East Coast and now end of flights by ATA Air - is mature and Dunkerley does not expect it serve Australia, as well as the , lines in April. Hawaiian chief executive to grow. Fares on local routes, which were American Samoa and Tahiti. We are looking Mark Dunkerley explains that the carrier brought down by the entry of a Mesa Air at adding a new route in the Asian region had even been using a 264-seat Boeing 767 Group unit dubbed go!, are now rising, with every other year. Oddly enough, people come on one intra-island route, but admits that the the lowest fare now standing at $69, up from to visit from Samoa and Tahiti. It is cheaper to 18-minute flight “may have delivered a large a $1 fare. shop here and anyway they can compare number of seats but certainly not at the right “So we diversified to the US East Coast, their paradise with ours!” economics. It was a costly way to meet de - with 10 cities, and now we are in a second mand”. FLEET REPLACEMENT UNDERWAY So Hawaiian arranged with Boeing Capi - To serve these new markets, Hawaiian is in tal for four more Boeing 717s to add to its the midst of a fleet replacement, having fleet of 11; the first arrived in late Septem - ordered a dozen Airbuses with options for ber and the second is due to begin service on a dozen more. Half will be A330-200s with 1 November. Two more deliveries are set for 305 seats in two classes and half will be mid-November and mid-December. In May, A350-800 XWBs with 322 seats in two the airline also shifted a US gateway and classes. These are now scheduled for deliv - began flying between Honolulu and Oak - ery starting in 2012 “but we are talking with land, California, ending service between leasing companies about possibly getting Maui and San Diego. additional aircraft for earlier delivery Oakland has a large population of Hawai - dates”, says Dunkerley. ian expatriates as well as major corporations Between now and the first Airbus deliver - such as the Safeway supermarket chain. ies, Hawaiian will fly its 767s and will in - This was more bad news for San Diego Air - stall Aviation Partners winglets on eight port, which has suffered considerable cuts Boeing 767-300ERs, starting in September this year, although Hawaiian still serves the 2009. The winglets can save about 5% of southern California city from Honolulu. fuel consumption. But Dunkerley says that Hawaiian interestingly operates in dis - neither he nor anyone in the Islands is gloat - tinctive markets; the local market, the main - ing over the “truly traumatic” demise of land markets and the markets on the other “When you’re dependent on Aloha, or indeed of other carriers. “It’s easy side of Hawaii. Dunkerley explains: “We one market, you look brilliant to talk about the weak dying, but these are started out as a carrier based solely on intra- when things are good and people and their livelihoods. It may be a island traffic, and when you’re dependent foolish when they are not” gain for airlines who were preparing for the on one market, you look brilliant when future, perhaps, but the real Mark Dunkerley – things are good and foolish when they are chief executive, winners are speculators and not.” But this market, which has “the full Hawaiian Airlines those who hold oil.” I

18 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab NEWS I US AIRPORTS

JetBlue’s new JFK terminal – set to open in late October JetBlue gives ‘physical cues’ at new JFK terminal Caterers force slight delay to opening

BY DAVID FIELD iconic TWA Flight Center for etBlue Airways’ new terminal today’s jet set”. Located right l e t

at New York JFK will open a behind the old Eero Saarinen- a J P h s

few weeks late, but the airline, designed TWA terminal, the a k a r based just a few miles away, says new T5 attempts to contrast the P © the delay is only because some of curvilinear concepts of that the T5 food vendors aren’t quite 46-year-old structure with And the 20-lane security check - renovated, people will be able to ready. The rest of the 20-gate fa - straight angles, said Bill Hooper point, the single largest checkpoint enter T5 through that landmark cility is set to go. Six gates will be of architecture firm Gensler. in the US, features a 225ft (68.6m) building, reaching the terminal added later, giving the terminal bench that passengers can use to through two ‘flight tubes’ that the ability to handle about 30% of MINIMALIST SIGNAGE rearrange their carry-on baggage will be renovated. JFK’s traffic or about 20 million The JetBlue terminal uses and clothing after they get through JFK’s operator, the Port Au - passengers a year, with 10 daily directional ramps and differing the screening. It is designed to han - thority of New York and New Jer - turns at each gate. building materials as ‘physical dle some 4,000 bags an hour. sey, paid $795 million in The project leader for JetBlue, cues’ to guide passengers, min - The terminal’s central market - construction costs, while JetBlue Rick Smyth, said the new build - imising the need for many signs. It place, at 55,000sq ft (5,110sq m), supplied the remaining $85 mil - ing, one of the first to be fully has 40 ticket counters and features nine full-service restau - lion. Originally set for a 1 Octo - designed and built since 11 Sep - 65 self-service kiosks, evenly dis - rants with a New York theme. ber debut, it is now likely to open tember 2001, “interprets the tributed on both sides of the lobby. Once the old TWA terminal is in the third week of October. I Chicago Midway enters private hands

BY DAVID FIELD action and FAA approval, the ers. We are very comfort - In contrast to full-ser - fter 85 years of operation, $2.51 billion pact will give YVR able that there are vice O’Hare, with 75 mil - AChicago’s Midway is poised effective control of the 43-gate consumer protections. We lion annual passengers, to become the nation’s first priva - facility. have to keep Midway Midway is the windy tised large airport. The second Although Chicago media have competitive.” city’s low-fares airport, city’s number two facility, behind raised the prospect of higher fees The city and the in - and is dominated by giant O’Hare, will pass into pri - and charges, George Casey, presi - vestors agreed to a 25-year Southwest Airlines and vate hands following a decision dent and chief executive of Van - agreement with those by AirTran Airways. Lo - by Chicago’s mayor to award the couver Airport Services (pictured airlines now at Midway, cated on the south side of 99-year lease to the Vancouver right), said: “We and the city have capping their rates and Chicago, it has direct Airport Authority’s YVR Airport worked very closely with the air - charges at the outset and freezing rapid rail access to downtown’s Services. Following city council lines and with all of the stakehold - them for six years. ‘Loop’ district. Surrounded on four YVR, which is half-owned by sides, Midway is constrained, but Citigroup’s Citi Infrastructure Casey says that increasing its ca - Investors, has interests in 18 air - pacity is a long-term goal. The air - ports in seven nations, including port handled just under 20 million Santiago in Chile. YVR joined with passengers in 2007. the John Hancock insurance firm Although both American and to create a new company dubbed United ended their Midway serv - Midway Investment and Develop - ices in 2007, Southwest is growing ment . there and announced in early Oc - Although other US airports have tober that it would add flights considered privatisation, and New to and from Minneapolis/St Paul York’s Stewart was briefly owned International next March. Toronto- by a UK-based firm, Midway will based Porter Airlines is also set be the first large airport to leave to begin a Midway service in public control. mid-November. I

20 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab FOCUS I AUSTRALIAN HEAD-TO-HEAD

REPORT I DAVID KNIBB LOW-COST RIVALS IN IT FOR THE LONG HAUL

Australian low-cost rivals Jetstar and Virgin Blue are squaring up to take their rivalry overseas

etstar and Virgin Blue, Australia's two . It also plans to use them on some ports. Of course, they would still compete for low-cost airlines, are nearing the longer Asian routes, such as Korea and Tai - the same behind and beyond gateway traffic. launch of their long-haul operations. wan, and eventually across the Pacific to the After the USA, V Australia’s next planned Virgin Blue is set to go first when its USA. Flights to the US mainland with the destination is South Africa. Next October, Jnew V Australia takes off for Los Angeles on 787-800 would require a stopover. For this when it receives its fifth Boeing 777, V 28 February 2009 and Jetstar will follow later reason, Alan Joyce, who moves up in No - Australia will start five weekly flights be - with flights to Europe. vember from Jetstar’s head to become chief tween and Johannesburg. Qantas also They seem to be headed in opposite direc - executive of the Qantas group, says that Jet - serves South Africa, but Jetstar has never tions, but these two carriers have been tough star will wait. It aims to start US flights in mentioned it. rivals at home and there are several scenar - 2011, when it can fly nonstop with the ios where they could face-off overseas. longer-range 787-900. USA FACE-OFF Jetstar, it could be argued, is already a long- Whether that will be the first competition So the USA appears to be the most likely range carrier. Besides its short-haul routes between Jetstar and V Australia on long-range market in the next several years where Jetstar into Southeast Asia, it already flies to Japan routes remains to be seen. V Australia ex - and V Australia might face off. Yet, possibil - and Hawaii. These are 10-11 hour stage pects to launch daily Boeing 777-300ER Syd - ities exist elsewhere. When Virgin Blue an - lengths, well within most definitions of long- ney-Los Angeles nonstops on 28 February nounced its 777 order last year, chief range. Jetstar inherited these routes from 2009. Next March it will add Brisbane-Los executive Brett Godfrey said Virgin Blue’s Qantas, and is flying them with Airbus A330s Angeles. Under the Australia-USA Open new long-haul carrier initially would be that Qantas transferred to it specifically for Skies bilateral, it can add more. “US-centric”, but Asia was also in its longer- these services. Joyce has not said where in the US Jetstar term plans. But Jetstar's longer-range plans are to fly to will fly. Los Angeles is the main Qantas gate - Asia could figure into this in several ways. more parts of North Asia and via a not-yet- way, so Jetstar flights into there could canni - Not only might V Australia compete with Jet - determined Southeast Asian hub to Europe. balise its parent’s traffic. Typically, Qantas star point-to-point on Asian routes, but there Initially, Jetstar had planned to launch this and Jetstar have avoided each other’s routes. is also the possibility of an alliance between V phase of its growth early next year, but deliv - This could actually avert a head-to-head US Australia and AirAsia X for flights through ery dates for the Boeing 787-800s intended for showdown between Jetstar and V Australia. If Kuala Lumpur to Europe. Sir Richard Bran - these routes have been pushed back twice. Boe - V Australia sticks to Los Angeles and Jetstar son’s Virgin Group holds 25.5% of V Aus - ing’s latest estimate is that Jetstar’s first 787 will avoids it, the two might never meet at US air - tralia’s Virgin Blue and 20% of AirAsia X. The arrive November 2009. Over the succeeding 12 latter serves Australia’s and the months, Jetstar expects to receive 14 more. Gold Coast, while the former could feed traf - Later deliveries of the longer-range 787-900s fic from other Australian cities to Malaysia. will start in 2010, but Jetstar and Qantas will “These two carriers have been Such an alliance would offer the same one- share that part of the Boeing order. tough rivals at home and there stop service between Australia and Europe Following a domestic shake-down of sev - are several scenarios where that Jetstar plans. A link between long-range eral months, Jetstar will point its new 787s they could face-off” carriers to rival Qantas and Jetstar sounds like overseas. It has not been specific about where just the sort of match-up Branson would love they will fly, but it has mentioned and to promote. I

22 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab WHO’S HERE...

PARTICIPATING AIRLINES

AIRLINES Drukair O) Olympic Airlines (Royal Bhutan Airlines) Oman Air LOW COST NATIONAL CARRIERS E) Egyptair P) Pakistan International A) Adria Airways Emirates Airlines Ethiopian Airlines Russian Airlines Etihad Airways Aerolineas Argentinas Q) Qatar Airways F) Finnair Aeromexico R) Afriqiyah Airways G) Garuda Royal Air Maroc Air Astana Georgian National Airlines Royal Brunei Airlines Air Baltic Gulf Air Air Canada S) H) Hainan Airlines SAS International Air China Hawaiian Airlines Long-haul Saudi Arabian Airlines Air France Medium-haul I) Long-haul Shaheen Air International AIRASIA Air India Iberia Short-haul Shanghai Airlines Malaysian low-cost carrier AirAsia Air Malta Icelandair Singapore Airlines is working to establish a joint Air Moldova J) Japan Airlines SriLankan Airlines venture airline in northeast Asia. Air Tahiti Nui Swiss International Air Lines The carrier already has joint K) Kenya Airways Air Transat Syrian Airlines venture airlines in Indonesia and KLM Cargo KLM Royal Dutch Airlines T) TAM Linhas Aereas . All Nippon Airways (Europe) TAM Mercosur American Airlines KLM Royal Dutch Airlines Tarom TIGER AIRWAYS Armavia Air Company (Long-haul) Thai Airways Tiger Aviation remains committed to establishing a Atlantic Airways Korean Air Airlines joint venture carrier in South Korea, despite facing stiff B) BH Airlines Turkish Airlines opposition from rivals in South Korea. bmi L) LAC/Air Congo LAN Airlines U) International British Airways Long-haul AirAsia JetBlue Airways LOT Polish Airlines Airlines British Airways Short-haul AirAsia X Jetstar Airways LTU International Airways United Airlines Bulgaria Air Air Jetstar Asia Lufthansa US Airways C) Cathay Pacific Uzbekistan Airways Air India Express Lionair M) Mahan Air AirBlue Lionair (Australia) China Airlines V) Vietnam Airlines China Eastern Airlines Malaysia Airlines Nok Air Virgin Atlantic Airways China Southern Airlines Malev Hungarian Airlines Virgin Nigeria Continental Airlines Martinair Holland Air Sama (Passenger) Centralwings SkyEurope Airlines Conviasa CHARTERS COPA Airlines MAT- Click Mexicana Southwest Airlines Croatia Airlines Mexicana Air Finland Clickair Spicejet CSA Czech Airlines N) Nepal Airlines Astraeus Dalmatian.hr Sterling Airlines D) Delta Air Lines Northwest Airlines Easyjet Ted Eurofly SPA Eurolot Thai AirAsia First Choice Airways FireFly TUIfly AUSTRIAN Free Bird Airlines Flyniki VolareWeb AIRLINES GROUP Indonesia AirAsia Airlines Austrian state Hong Kong Express Airways Jet2.com WizzAir holding company Indonesia Air Transoprt OIAG has drawn up Jetairfly Livingston S.P.A a shortlist of poten - Omni Air International Intercity Air LTE International Airways tial bidders for a 42.75% stake in Austrian Airlines Group. Privatair Jade Cargo International Meridiana The privatisation process is expected to be finalised in RAF Avia Airlines LAN Cargo Netjets Europe late October. Scandjet Malaysia Airlines Cargo Nouvelair Tunisie Thomsonfly.com Qatar Airways Cargo Travel Service Airlines Ruslan International Tuifly Germany Transmile Air Services REGIONAL CARRIERS White Airways UPS Zenith Airways Volga Dnepr UK Ltd Aegean Airlines bmi Regional KD Avia PTL Airlines AeroRepública Baboo Kingfisher Airlines Seair CARGO TOUR OPERATORS Air Canada Jazz Fly4 Airlines LAN Argentina Shandong Airlines Air Atlanta Icelandic First Choice Holidays Air One Iberia Regional LAN Chile Shenzhen Airlines Air Bridge Cargo Jet2 Holidays.com Arik Air LAN Ecuador Siem Reap Airways Astral Aviation Kenny Tours Austrian Arrows Ivoirienne de LAN Express Silkair Emirates Sky Cargo Nolitours Airways Transportes LAN Peru Sol Lineas Aereas Ethiopian Airlines Cargo TUI AG Berjaya Air Aeriens (ITA) Love Air VietJetAir Etihad Crystal Cargo TUI UK Blue 1 Jet Air PB Air Xiamen Airlines Expo Aviation Vacances Transat FedEx Express Holidays

2 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab DATA BURST

TOP 10 AIRPORTS I BY ADDITIONAL SEATS

NORTH AMERICA: TOP AIRPORTS BY ADDITIONAL SEATS OFFERED

RANK AIRPORT CODE COUNTRY SEATS ADDED 08v07 WEEKLY CHANGE 1 NEW ORLEANS INT’L MSY USA 5,063 5.1% 2 EDMONTON INT’L YEG CANADA ,681 5.9% 3 BUFFALO INT’L BUF USA 3,936 5.9%  PHOENIX – MESA AZA USA 3,900 5 TORONTO CITY CENTRE YTZ CANADA 3,30 6.2% 6 DALLAS LOVE FIELD DAL USA 3,329 2.7% 7 AMARILLO INT’L AMA USA 2,31 18.% 8 OTTAWA INTERNATIONAL YOW CANADA 2,16 3.6% 9 FORT MCMURRAY YMM CANADA 2,022 28.7% 10 GRAND JUNCTION GJT USA 2,001 6.0%

EUROPE: TOP AIRPORTS BY ADDITIONAL SEATS OFFERED

RANK AIRPORT CODE COUNTRY SEATS ADDED 08v07 WEEKLY CHANGE 1 DOMODEDOVO DME 26,973 13.% 2 BRUSSELS NATIONAL BRU 2,350 10.5% 3 ROME FIUMICINO FCO 19,102 .1%  MOSCOW VNUKOVO VKO RUSSIA 16,507 25.8% 5 INT’L MUC GERMANY 16,108 3.% 6 LYON-SAINT EXUPÉRY LYS FRANCE 1,58 15.0% 7 ZURICH UNIQUE ZRH 1,23 15.1% 8 DUBLIN INTERNATIONAL DUB IRELAND 12,379 .% 9 ANKARA INTERNATIONAL ESB 11,5 19.% 10 EAST MIDLANDS AIRPORT EMA UK 10,938 19.3%

ASIA-PACIFIC: TOP AIRPORTS BY ADDITIONAL SEATS OFFERED

RANK AIRPORT CODE COUNTRY SEATS ADDED 08v07 WEEKLY CHANGE 1 BEIJING CAPITAL PEK CHINA 6,955 9.1% 2 INTERNATIONAL DEL INDIA 1,11 1.2% 3 KUALA LUMPUR INT’L KUL MALAYSIA 32,52 9.9%  SEOUL GIMPO GMP SOUTH KOREA 31,968 20.0% 5 SHANGHAI HONGQIAO SHA CHINA 2,361 8.% 6 BRISBANE INTERNATIONAL BNE AUSTRALIA 22,283 10.2% 7 MUMBAI INTERNATIONAL BOM INDIA 21,600 6.% 8 MANILA INTERNATIONAL MNL PHILIPPINES 21,215 8.9% 9 INT’L CAN CHINA 20,921 5.1% 10 SHANGHAI PUDONG PVG CHINA 19,038 .6%

Source: INNOVATA Data compiled by Flight Insight based on Innovata schedules for 20-26 October

26 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab AIR TRANSPORT INTELLIGENCE

ussian start-up NordWind Rhas introduced charter Russia’s Pegas starts in-house flights from Moscow to serve the growing outbound tourist mar - ket. NordWind The carrier’s owner is Pegas Touristic, one of Russia’s largest add destinations in , VQ-BAL) with two more of the Citing fuel price volatility, tour operators, which in May set Tunisia, India, the United Arab type to be taken in November Pegas’ premier rival Tez Tour it up as an in-house airline to Emirates and eventually in Eu - and March. has shelved a similar project to meet strong demand for trans - rope. In the longer term, it plans set up an air unit of its own. porting holiday-makers. Marketing director Ali Dirik to acquire four to six Airbus “With the current fuel price Moscow Sheremetyevo-based says the carrier will initially use A320s and, in case of surplus there's no way we’re going to NordWind has begun serving a pair of leased Boeing 757- capacity, sub-lease aircraft to take the risk of running a charter Antalya in Turkey and plans to 200ERs (registered VQ-BAK and other operators. division,” says Tez Tour head of marketing Roman Rybakov. But Dirik says: “We’re not I MYANMAR'S AIR MANDALAY DOWNSIZES worried about the fuel price in Myanmar’s Air Mandalay has reduced its schedule The official also says the carrier has reduced the medium term, since we’re because it now only has two rather than three air - services on some domestic routes such as Yangon- certain it will fall. Without our craft. A Yangon-based marketing official says the air - Bagan and Yangon-Thandwe but adds it normally re - own charter division we would line returned one of its ATR 72s to the lessor and duces services during the monsoon season. be even more exposed to it.” now only has one ATR 72 and one ATR 2. Air Mandalay is mostly a domestic operator and Pegas Touristic general man - Air Mandalay in August suspended its service faces increased competition from newer carriers ager Anna Podgornaya adds: from Myanmar’s commercial capital Yangon to such as Air Bagan. It has also had to deal with a de - “There are risks if you don’t Chiang Mai in Thailand but it plans to reinstate cline in tourism as a result of May’s cyclone that know business. We know our this service in late November, says the official. flooded southern Myanmar. business and are confident of success.”

28 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab ATI is the online service for the global air transport industry, providing you with essential real-time news and data 2 hours a day www.rati.com

I TAM to launch Orlando service in November Brazilian carrier TAM aims to start daily service from Sao Paulo to Orlando on 21 No - vember using a two-class Airbus A330 aircraft. In August TAM unveiled plans to inaugurate flights from Rio de Janeiro to New York and the Sao London City Airport Paulo-Orlando service before year end. The New York flights start 1 secures expansion approval November. Schedules in the Innovata data - London City Airport has been given the Mayor Boris Johnson dropped his concerns at base show no other carrier offers green light to expand flight movements at the project, which had delayed an original direct flights from Guarulhos In - the city centre airport to 120,000 per year decision on the expansion in July. ternational Airport in Sao Paulo to following a decision by the London Borough “This decision recognises the airport’s Orlando. of Newham. importance in the community, its contribution After months of speculation The airport has been seeking to expand its to the local economy and the increased number TAM was invited to join the Star annual movement cap by 50% from 80,000 to of jobs that will become available to local Alliance, and is targeting 12-18 120,000 by 2010. residents as a result of its growth,” the airport months to complete the necessary Clearance had been expected after London says in a statement. work to meet the group’s joining criteria.

flightglobal.com/ab October 2008 I Airline Business Daily @ Routes I 29 AFTER HOURS

THINGS TO DO IN KL

EATING OUT WIND DOWN Kuala Lumpur is a first class dining destination. WITH A LI TT LE Besides all the Asian cuisines, including local The National PARK LIFE... Malay and Nonya dishes, Monument in the Lake there is an array of Gardens Park European restaurants. KL offers everything from fine dining to hawker markets

BON TON 8 Jalan Conlay, (Golden Triangle) ¥211 388 Fine dining at its best with a colonial-era ambience. The innovative menu includes a wonderful seafood platter, LAKE GARDENS PARK it has lush green gardens with the north side is a huge bronze BBQ rack of lamb with Taman Tasik Perdana bright flowers and fauna, and sculpture which commemorates pesto and black pepper row boats are available to rent. Malaysia’s struggle against chicken with mango sauce. A wonderful place to wind The Bird Park is a big Communist insurgency in the You must pre-book. down after a stint at the show. highlight with a walk-in aviary 1950s. Built in the 1880s this 92 with 160 species of birds, and If you’re finding walking a SAGAR hectare park is Kuala Lumpur’s Taman Rama Rama houses little too sweaty in the humidity 73 Jalan Raga Chulan most popular. 6,000 butterflies. there is a shuttle-bus which Hotel Istana (Golden Triangle) Built around landscaped hills The National Monument on does a loop of the gardens. Excellent North Indian cuisine. The house butter chicken is particularly good. (There is KL TAKE-AWAY... also a branch at One Bangsar in Bangsar Baru). For a real taste of local street food, head to one of the many bustling evening hawker stalls. FRANGIPANI Hang out with the locals on rickety chairs and Changkat Bukit Bintang tables and sample some very affordable dishes. ¥21 3001 There are around 50,000 stalls so you’ll be Make sure to pre-book for spoiled for choice – but the recommended food this, one of Kuala Lumpur's markets, where many are located, are around most expensive restaurants. Jalan Alor (renowned for Chinese dishes); Top-notch ‘fusion’ food in a Bangsar Baru Hawker Stalls (good mix); Jalan sophisticated venue featuring Masjid India (mainly Indian) and Merdeka a skylight above poolside ta - Square Hawker Stalls, just behind St Mary’s bles. Upstairs you’ll find an Cathedral (a wide variety of Asian food). equally stylish bar where you can enjoy cocktails. CAVALLINI’S USEFUL NUMBERS I INFO Jalan Kuda Emas, Palace of the Golden Horses, ¥Country Code : Health Risks: Kuala present in Sabah, Sarawak Airport Information Malaysia – +60 Lumpur is generally safe and some remote areas in Kuala Lumpur Seri Kembangan Area code: 3 from most sanitation- peninsular Malaysia. Use International Airport ¥893-2333 Emergency Services related diseases. However, insect repellent when ¥8777 8888 Dine in luxury at this Italian Police/Ambulance – 999 it is still wise to take extra visiting the countryside. www.klia.com.my precautions. Make sure restaurant which has a mix of Fire and Rescue – 99 plush and antique furniture. Hospital Kuala Lumpur meat is cooked very well, Tourist Information Car Hire Jln Pahang avoid local dairy products Malaysian Tourist Centre Avis The menu is mouth watering, and peel fresh fruit/raw 109 Jln Ampang 2615 5555 www.avis.com.my try the Grilled Tiger Prawns or ¥ vegetables. Tap water in www.hkl.gov.my ¥216 3929 ¥21 87 the Beef Tenderloin and they the cities is considered www.mtc.gov.my Hertz Pharmacies are easily do a wicked Tiramisu. There safe, but it is wise to buy Tourism Malaysia www.hertz.com.my located in KL, many in the bottled water especially if is also an extensive wine shopping malls. The most www.tourismmalaysia.gov.my you are staying on after the KL Sentral list. Again, pre-booking is common one is called show and plan to travel to 227 6063 Guardian. rural areas. Malaria is ¥ essential.

30 I Airline Business Daily @ Routes I October 2008 flightglobal.com/ab