Responsibility Report 2018
Total Page：16
File Type：pdf, Size：1020Kb
Responsibility at Finavia A part of society Safety Personnel Environment GRI Responsibility Report 2018 RESPONSIBILITY REPORT 2018 1 Responsibility at Finavia A part of society Safety Personnel Environment GRI CONTENTS 3 15 29 34 RESPONSIBILITY FINAVIA AS A PART FINAVIA’S SAFETY FINAVIA AS AT FINAVIA OF SOCIETY WORK AN EMPLOYER Finavia in brief Connectivity Safety and risk management Personnel 2018 Key events Services and customer experience Safety management system Equality and non-discrimination Responsibility themes Financial operating prerequisites Wellbeing at work and personnel satisfaction Managing corporate responsibility Efficiency and profitability Personnel development Stakeholder cooperation Financial added value for our stakeholders Finavia as a taxpayer 45 55 79 ENVIRONMENTAL ENVIRONMENTAL GRI Principles of responsibility reporting REPORT WORK GRI index Environmental work by Finavia Aircraft noise control Material aspects Environmental impacts Runway usage and distribution of traffic Environmental permits Environment-related feedback Environmental investments Air quality Responsibility work concerning the Energy and water consumption and emissions Helsinki Airport development programme Emissions into water and soil Waste RESPONSIBILITY REPORT 2018 2 Responsibility at Finavia A part of society Safety Personnel Environment GRI Responsibility at Finavia RESPONSIBILITY REPORT 2018 3 Responsibility at Finavia A part of society Safety Personnel Environment GRI Finavia in brief Finavia is an airport company that aims to make travelling “At the core of our smooth and uncomplicated. Our nationwide airport network enables good flight connections to all parts of the world. Our customers include passengers as well as the corporate responsibility airlines operating at our airports. Helsinki Airport is the leading transfer airport in Northern lie sustainable Europe for air travel between Europe and Asia. Having an internationally competitive airport is important for Finland development, as a whole. Transfer traffic ensures that the Finnish people have good flight connections. connectivity and safety, We strengthen Finland’s competitiveness and internationalisation and promote mobility by ensuring smooth, safe and cost-efficient aviation services in which is the basis for all cooperation with the companies and organisations operating at the airports. At the core of our corporate our operations.” responsibility work lie sustainable development, connectivity and safety, which is the basis for all our operations. RESPONSIBILITY REPORT 2018 4 Responsibility at Finavia A part of society Safety Personnel Environment GRI KEY EVENTS IN 2018 Our employee satisfaction Excellent level keeps improving. CO2 emissions reduced by The People Power index BREEAM reached a record high environmental certificate 10,700 awarded to the South Pier, tonnes. a new expansion AA+ of Helsinki Airport. making Finavia one of the most inspiring workplaces in 2019. So far, the development New ethical guidelines programmes in Helsinki Job satisfaction index and Lapland’s airports for suppliers of have created goods and services are a compilation 69.5 of the principles and 7,000 practices of Finavia’s person-years of work. (67.5) sustainable operations. RESPONSIBILITY REPORT 2018 5 Responsibility at Finavia A part of society Safety Personnel Environment GRI Connectivity Customer Responsible Responsibility themes Safety experience growth In terms of our responsibility, we focus on issues Matters generating the most added value to that are essential to Finavia’s stakeholders and stakeholders and the society. Proactively developed. business operations from the social, financial and environmental points of view. The most significant Good and open Satisfied responsibility themes also steer our corporate cooperation in Ability to reform personnel responsibility reporting. the value chain We updated Finavia’s key responsibility themes in late improve the efficiency of operations and that we develop, 2018 on the basis of the materiality analysis carried out in monitor and report; and 3) maintained aspects that Local Global 2015 and the stakeholder survey conducted in 2017. safeguard operational continuity. environmental environmental impacts impacts We updated our key responsibility themes following We report key figures for 2018 in accordance with our the steps of the GRI 101 Foundation standard. First, recent materiality analysis based on the GRI standard. In we identified material aspects by updating previous 2019, we will specify our action plans related to aspects definitions with current insight and the results of that produce the most added value for stakeholders and Matters improving the efficiency of operations. the stakeholder survey, and then prioritised them society. In other words, we will focus on accessibility, Developed, monitored and reported. in a materiality matrix in accordance with the safety, customer experience and responsible growth. recommendations of the GRI standards. In particular, we assessed Finavia’s social, financial and environmental Connectivity impact regarding each material aspect. We validated the We promote the mobility of people, services and goods Operations Influencing according material aspects within the Executive Group. by enabling opportunities for air traffic and securing good regulation The most significant changes include the increased focus flight connections inside and outside Finland. to norms on the connectivity of Finland and its different regions and the division of the material aspects into three groups: 1) proactively developed aspects that produce the most Matters safeguarding the added value for stakeholders and society; 2) aspects that continuity of operations. RESPONSIBILITY REPORT 2018 6 Responsibility at Finavia A part of society Safety Personnel Environment GRI Safety and partners. None of these would be possible if it were residents, businesses located in areas adjacent to Safety is the basis of all our operations. Together with our not for professional employees who enjoy their work airports, municipalities, environmental authorities partners operating at our airports, we see to the safety of and have opportunities for continuous development. and air traffic operators. Airport operations are subject air traffic, travel and related data systems. Starting from 1 to strict environmental permits and compliance with January 2019, the Finnish Transport and Communications Open cooperation in value chains them is supervised by regional ELY Centres (Centres for Agency Traficom (the Finnish Transport Safety Agency Our key stakeholders include airlines, passengers, our Economic Development, Transport and the Environment). Trafi until 31 December 2018) is the authority that employees, hundreds of companies operating at our supervises aviation safety. airports, the authorities, decision-makers and people Compliance with standards living in the proximity of our airports. We develop our We follow laws and good corporate governance in all our Customer experience operations and industry in open interaction with our operations. We communicate about our operations, An excellent customer experience and service attitude stakeholders. management systems and remuneration practices makes flying smooth and uncomplicated. Our services openly. We observe the Corporate Governance Code make travelling easier, offer experiences and memorable Ability to reform of Finnish listed companies to the extent that is moments and are both safe and efficient. To keep up with the international competition between appropriate, given the state ownership and the nature airports, Finavia and its airports must be able to reform of our operations. Responsible growth constantly. We reform our practices and use technologies Responsible operations and the sustainable development to respond to the growing demands of our stakeholders Impact on regulations of airports are at the core of Finavia’s business. This for smooth travel and services. We cooperate with our We proactively see to the impact of national and means that we bear responsibility for the impact of our partners to meet this end. international laws and regulations on Finavia’s operations on people, the environment and society — operations. We actively maintain a dialogue with the carefully and conscientiously, seeing to every detail. Our Global environmental impact industry, our neighbours and the authorities. Airport goal is that our environmental impacts do not increase as We reduce the environmental impact caused by our operations are governed, for example, by international our operations develop. operations by taking care of the energy efficiency of our aviation rules and EU laws and regulations. airports by, for example, using renewable energy. Together Wellbeing of employees with airlines we also contribute to the environmental We find it important that our work community is happy efficiency of air traffic, for example, by reducing the taxiing and that Finavia is an attractive employer. Satisfied of aircraft. Additionally, we participate in the international employees ensure excellent customer experiences, safe development of our industry. travel and productive cooperation with our customers Local environmental impact Together with airlines and air traffic control company ANS Finland we develop solutions for air traffic noise. We are also constantly developing ways to reduce the environmental impact of anti-icing and de-icing chemicals used at airports. We cooperate with local RESPONSIBILITY