APPENDIX 1 OLMC CONSULTATION REPORT

Official Minority Language Communities Consultation Report Broadcast Year 2017-18

Introduction

In the 2017-18 broadcast year CBC/Radio- continued to build relationships with Canadians across the country in a multi-platform environment. We exchange and learn different perspectives and views of Canadians through television, radio and digital platforms and we use theses exchanges to enhance our reflection of Official Language Minority Communities (OLMCs).

CBC Montreal continues to be a leading source of news and information on all of our platforms. On digital, CBC Montreal’s site in September drew a total of 3.13 million page views (730,000 on the CBC News app).

On CBC Radio One, every weekday we broadcast 2 morning programs (Daybreak, Quebec AM), Radio Noon and two programs (Homerun, Breakaway). On weekends, we provide All in a Weekend and the hour-long arts program, The Bridge.

Overall the Radio One audience in Montreal increased by 11% from 2016-17 to 2017-18. Our Radio One morning show, Daybreak, experienced a 20% increase in average minute audience.

On television CBC Montreal offers weekday newscasts at 6 and 11pm and on weekends. We also broadcast an additional local one-hour information program, Our Montreal.

CBC Quebec’s social media channels (Facebook, Twitter and Instagram) are essential to our strategy to serve OLMCs. They not only connect our journalists directly with the audience in a continuous dialogue, but also increase the coverage of the content through Facebook Live. Specific examples are listed in this report.

OLMC CRTC Report 2017-18 Broadcast Year 1

Condition of Licence Requirement

As of September 1, 2013, CBC/Radio-Canada has been required under condition of licence to “hold a formal consultation at least once every two years with official language minority communities (OLMCs) located in each of the regions of Atlantic Canada, Ontario, Western Canada, the North and Quebec to discuss issues that affect their development and vitality. For the French-language services, the relevant regions are Atlantic Canada, Ontario, Western Canada and the North. For the English-language services the relevant region is Quebec. Consultations shall include independent producers from OLMCs. The licensee shall report annually on consultations that took place that year and demonstrate how feedback from the consultations was taken into consideration in the Corporation’s decision making process.”

Overview

CBC Quebec’s official CRTC consultation took place on Tuesday, May 2, 2017 (in the previous broadcast year). Members of the English-speaking community attended a public roundtable consultation to discuss CBC programming and its services for English-speaking Quebec. We streamed the consultation live on cbc.ca/Montreal and Facebook live. The official report was submitted to the CRTC in November 2017. The key topics raised during the consultation were the following:

1) Reflecting vital communities; 2) Importance of digital content; 3) CBC Radio-Canada collaboration; 4) Inclusion and diversity; 5) Commitment to journalism and in-depth storytelling; and 6) Commitment to radio and television.

Below is a summary of how we continue to use the feedback from the consultation to inform our decisions and develop initiatives for the 2018 broadcast year. The next consultation is scheduled to take place in May 2019.

OLMC CRTC Report 2017-18 Broadcast Year 2 1) Reflecting vital communities:

English-speaking Quebec is one of Canada’s two OLMCs, and home to over one million Canadians. Although most English-speaking Quebecers are in the Montreal area, over 200,000 live in Quebec’s regions, many in rural and isolated communities. Reflecting Quebec’s English- speaking vital communities is core to CBC Quebec. We continue to hear from our audience how important CBC is in connecting them to the rest of the province and the country.

CBC/Radio-Canada is committed to be “more local and more connected with Canadians where they live.” Below are some highlights of CBC Quebec’s initiatives we developed to connect and reflect our communities in 2018:

● On March 15, 2018 CBC Breakaway hosted a special Battle of the Books with a local panel of experts as part of at the Morrin Centre. Author Neil Bissoondath defended The Boat People by Sharon Bala; Huron Wendat actor Charles Bender defended Cherie Dimaline's The Marrow Thieves; Bernard Gilbert, head of Quebec City's emerging art's centre Le Diamant, defended American Warby; Omar El Akkad. Language instructor and journalist Mary McCown defended Craig Davidson's Precious Cargo; and Author Daniel Grenier defends Forgiveness by Mark Sakamoto. ● In July 2018 reporters Peter Tardiff and Julia Page visited the Lower North Shore aboard the Bella Desgagnés, stopping at remote communities along the ship's route. They gathered stories of people who view this boat as vital to life on the coast and they held outreach meetings with English-speaking citizens in the villages to get their input on CBC programming. ● In August 2018 Peter and Susan Campbell, hosts of Quebec AM travelled to Gaspe to broadcast from the coast and hold similar community meetings in the English- speaking communities on the Gaspe coast and Baie des Chaleurs. ● In August 2018, CBC Quebec participated in the second annual Bishop’s Forum in Lennoxville Quebec. The goal of the Forum was to provide 50 young English- speaking Quebecers with an inside look at how some of the fundamental institutions of Quebec society work. Participants gained insight into how the National Assembly, political parties, not-for-profit organizations and the media influence public discourse and public policy. Nantali Indongo, host of CBC Montreal’s The Bridge, participated in an arts and culture panel; communications manager Debbie Hynes was part of the

OLMC CRTC Report 2017-18 Broadcast Year 3 “How to work with media” panel; and All in a Weekend’s Ainslie MacLellan moderated an all-party election panel about youth issues. While at the Forum, CBC Quebec created a special youth edition of Voter’s Voice, capturing the perspectives of young people on issues they felt were most important in the 2018 provincial election campaign. ● In September 2018 as part of the provincial election coverage, Quebec AM broadcast live from Faro Cafe in Lennoxville, in the Eastern Townships. ● The third annual edition of Turtle Island Reads kicked off on September 19, 2018. Created in partnership with community stakeholders, Turtle Island Reads sparks conversations about Indigenous Canadian fiction in Quebec English high schools throughout the year. The project will culminate in a live event in April 2019 showcasing three young adult books. This event will be webcast at CBC.ca/Montreal and on social media. The project has expanded this year to include CBC’s education team, Curio, to create a teacher’s guide. The project is a collaboration between the Quebec Writers' Federation, LEARN, CODE, Indigenous community partners and the Faculty of Education at McGill University. ● In November 2018, Peter Tardiff will be leading two digital storytelling workshops as part of the Morrin Cultural Centre’s series “In the Press: Promoting Community Involvement and Development Through Storytelling''. The workshops are in partnership with the Central Quebec School Board and local CEJEPs. ● On November 1, 2018 CBC and the Quebec Community Groups Network (QCGN) will pay tribute to four remarkable community leaders at the 10th anniversary community awards gala. Philanthropist John Rae, youth leader Hayley Campbell and bilingual education advocates Olga Melikoff and Murielle Parkes will all be celebrated at Sheila and Victor Goldbloom Distinguished Community Service Awards.

CBC Quebec works closely with English-speaking associations and communities to ensure we reflect the realities of life in Quebec. In the past broadcast year, we have partnered with several associations including Bishop’s Youth Forum, Townshippers’ Association, Voice of English Quebec (VEQ). English-language Arts Network (ELAN), Quebec Writers’ Federation (QWF), International Start-up Festival, McGill University, Concordia University, West Island Community Shares, QGCN, the Morrin Centre and the Blue Metropolis Literary Festival.

OLMC CRTC Report 2017-18 Broadcast Year 4 2) Importance of digital content:

Audiences want more CBC local content on all platforms. Increasingly, audiences are turning to our mobile apps and digital services. The CBC Local Services strategy is committed to diversify our content across all platforms.

● Local Services received a portion of the federal government’s reinvestment in CBC/Radio-Canada in 2017. In the Quebec region, with this funding we established a digital journalist in Quebec City to better serve the OLMCs. This was referenced in the previous report. This digital journalist covers stories for our digital services about the English-speaking communities across the province. ● In Spring 2018, we produced Mic Drop, an 8-part podcast where teens take over the mic to share real stories with each other, without adult interruptions. ● During 2018 provincial election, CBC Quebec produced a digital newsletter called the Ballot Brief (over 700 subscribers) and Weekly Review audio feature with both CBC Radio morning show hosts: Mike Finnerty (Daybreak) and Susan Campbell (Quebec AM). Of note, is that a CBC Investigates story ('I didn't come here to live this kind of life': Skilled immigrants on desperate hunt for jobs in Quebec) came from a Ballot Brief newsletter subscriber. On Election Night, we also had 2.4 million page views on cbc.ca/Montreal. ● Absolutely Quebec series is now available online. The hour-long regional documentary series is part of CBC Television's objective to offer local reflection by exploring the province's history, culture and talent and to present the work of Quebec’s independent producers. ● In Fall 2018, CBC Quebec led a media consortium to produce the first-ever televised English Leaders’ Debate. The event was held at Maison Radio-Canada and broadcast on CBC Television, CBC News Network, CBC Radio, cbc.ca/Montreal and Facebook live. Audience numbers were 61,000 on CBC Television and our main debate story had over 50,000 viewers and peak viewers of 2100+ in the middle of the debate itself. Audience feedback highlighted the impartiality of the CBC panelists.

OLMC CRTC Report 2017-18 Broadcast Year 5 3) CBC/Radio-Canada collaboration:

CBC Montreal and CBC Quebec collaborate very closely on day-to-day operations, daily editorial projects and high impact specials. In addition we collaborate “behind the scenes.” For example, CBC Montreal uses Radio-Canada camera operators and editors. CBC’s Operations Manager, Bruno Gaulin, is on secondment for the New Maison Radio-Canada project. Data journalist, Roberto Rocco, works for both English and French Services.

During the recent provincial election CBC/Radio-Canada shared production resources and communications staff on both French and English debates as well as on Election Night. Radio- Canada’s Enquête and CBC Montreal’s Investigates unit work together regularly on original stories.

4) Inclusion and Diversity:

CBC Quebec is committed to inclusion and diversity in programming, including the reflection of Quebec’s Indigenous communities. Below are a just a few examples of specific initiatives we have developed to reflect the diverse communities this year: ● January 2018 marked the one-year anniversary of the Mosque shooting in Quebec City. In addition to daily news coverage of the trial, our editorial teams told stories of the heroic survivors, widows and children whose voices needed to be heard in the community. ● On June 26, 2018 CBC Montreal held a community meeting with members of the Kahnawake community at the Tewatohnhi’saktha, Kahnawake Economic Development Commission. The purpose of the meeting was to deepen our relationships with and our understanding of the community and hear what stories they feel we should be paying more attention to in their community. This lead to ongoing discussions with community leaders, a meeting with Indigenous producers, and an overall deeper understanding of the community. ● On June 20, 2018 CBC Montreal organized a blanket exercise for its employees. The blanket exercise is a workshop that explores the nation-to-nation relationship between Indigenous and non-Indigenous peoples in Canada. Blankets arranged on the floor represent land and participants are invited to step into the roles of First Nations, Inuit and later Métis peoples. CBC plans to conduct two more workshops before the end of the year. Employees found the workshop emotional, informative and educational. The

OLMC CRTC Report 2017-18 Broadcast Year 6 Managing Editor, referred to it as an “excellent initiative” instrumental to onboarding employees. ● In 2018, CBC hired a Montreal-based reporter to work for the national CBC Indigenous unit. Her role is to cover stories from Quebec’s Indigenous communities for a national audience. And, for its second year, CBC Montreal welcomed an Indigenous reporter Internship. ● CBC Quebec held an information session with independent producers and film students in Kahnawake in summer 2018 to outline opportunities to work together. ● CBC Quebec continues to work closely with CBC North’s Cree unit, also based in Montreal. The unit includes 12 employees who produce 3 daily radio programs, Winschgaoug, Eyou Dipajimoon and Âshûmîyi and Maamuitaau, a weekly TV magazine program.

As reported last year, CBC continues to work with filmmakers through its Breaking Barriers Film Fund. This fund supports the production of English-language feature films that are written and directed by Canadian women, Indigenous persons, visible minorities and persons with disabilities. These feature films bring diverse voices and stories that engage and reflect Canadians on the big and small screens. Our commitment is to fund high quality productions that reflect, represent and reframe diverse perspectives through character driven stories that are at the center of the Canadian experience. CBC has invested at least $7.5M into the fund over 3 years.

One of the feature films commissioned through this fund is Rustic Oracle. This film is written and directed by Sonia Bonspille Boileau and produced by Jason Brennan. Their production company Nish Media is based in Gatineau, Quebec.

Rustic Oracle is a drama about a missing Indigenous teen, seen through the eyes of her eight- year-old sister. As the story unfolds, Ivy witnesses her mother's growing despair as they search but to no avail. It is the story of a mother and daughter coming together and learning to care for each other under challenging circumstances.

OLMC CRTC Report 2017-18 Broadcast Year 7 5) Commitment to original journalism and in-depth storytelling:

Canadians have trust in CBC’s journalism and we have every intention of meeting and exceeding those expectations. Our Journalistic Standards and Practices (JSP) guide all journalists whether they are reporting locally or at the network.

In April 2018, CBC journalists in Montreal and Quebec City were recognized with 12 RTDNA Canada awards for the Central Canada region for their work in 2017. The RTDNA awards recognize journalistic excellence in individual reporting, as well as for programs and stations across radio, television and digital platforms. CBC Montreal's web team won six awards for its digital coverage. This includes winning, for the fourth consecutive year, the Digital Media Award for best large-market website.

The CBC Montreal Investigates team produces reports on all platforms weekly. The team’s high impact reports on healthcare, education and housing have, in some cases, led to change in public policy. CBC Montreal distinguishes itself from other news outlets by consistently producing original stories, often originating from public tips and messages.

Below are a few recent examples of our commitment to original journalism and storytelling: ● March 15, 2018: 'I feel duped': Montreal mother angry after son's U.S. football dreams dashed by recruiters ● May 25, 2018: Condo buyers left in lurch after developer sells off unfinished Saint-Henri project ● June 5, 2018: Montrealer's immigration status in limbo after government questions his French skills. ● June 21, 2018: Inuk leader calls for Quebec health minister's resignation over 'racist' remarks ● August 30, 2018: 'We live with a cloud over our heads': Quebecers say home care services fall short

● September 25, 2018: 'I didn't come here to live this kind of life': Skilled immigrants on desperate hunt for jobs in Quebec

OLMC CRTC Report 2017-18 Broadcast Year 8

6) Commitment to radio and television:

Even with the growth in digital and mobile service, CBC Quebec maintains its commitment to traditional radio and TV programming.

On television CBC Montreal offers weekday news at 6 and 11pm and on weekends and files to CBC News Network and The National. CBC also broadcasts an additional one hour local information program, Our Montreal.

In addition, CBC broadcasts Absolutely Quebec. As mentioned above, this hour-long regional documentary series is part of CBC Television's objective to offer local reflection by exploring the province's history, culture and talent and to present the work of Quebec’s independent producers. Absolutely Quebec documentaries also receive national broadcast as part of the Absolutely Canadian series. This year’s series lineup included:

● Mission of Kent Nagano: This documentary follows the musical director of the Montreal Symphony Orchestra as he works with children and youth to fight the notion that classical music is an elitist art form. ● Abu: The contentious relationship between a fundamentalist Muslim father and his gay son through a lifetime of photographs, letters, VHS tapes, travelogues and animation. ● Terra Mia: As the daughter of Italian immigrants to Montreal, filmmaker Agata De Santis turns the camera on her family and community to discuss the effects of a half-century of adaptation and integration. ● Laughter at the Lion D’Or: An hour of cross-cultural stand-up from Montreal’s historic Cabaret Lion D’Or. Hosted by Ali Hassan, featuring Martha Chaves, Wassim El- Mounzer, Hoodo Hersi, Rodney Ramsey, Eman el-Husseini and Jess Salomon. ● Mile Enders: This scripted comedy is back for season 2, this time with a fresh startup idea, co-dependent buddies Lori and Adam try to crawl out of their ‘40-something’ slump as freelancers living in Montreal’s Mile End neighbourhood. ● Daughters of the Voice: Four remarkable Montreal women from Judeo-Christian, Pagan and Islamic backgrounds work to break through religious borders to keep sacred music alive in institutions of faith. On August 30, we participated in a special public screening and a & A with director Evan Beloff and the participants.

OLMC CRTC Report 2017-18 Broadcast Year 9

Montreal is a hub station, providing additional production, support and administration for English-speaking Quebec. On Radio, every weekday we broadcast: two morning programs (Daybreak, Quebec AM); Radio Noon and two drive programs (Homerun, Breakaway). On weekends, CBC provides All in a Weekend and the hour-long arts program, The Bridge, plus reporting on network radio newscasts.

Additional community consultations

As mentioned earlier, CBC Quebec frequently meets various organizations and associations representing Canada’s English-speaking minority communities. In addition to the Kahnawake Community meeting in June 2018, CBC has participated in various consultations with community leaders, association representatives and the wider English-speaking Quebec audience.

CBC Quebec continues to participate on the Working Group on Arts, Culture and Heritage with English-speaking communities of Quebec. This is a tripartite initiative between the English- speaking communities’ Arts, Culture and Heritage Sector; the Interdepartmental Relations and Accountability Directorate; and the Quebec Regional Office of Canadian Heritage took place on February 8, 2018. The aim of this working group is to provide an opportunity to strengthen cooperation between the English-speaking communities of Quebec and key federal institutions involved in the arts, culture and heritage sectors including: Canada Council for the Arts, Canada Economic Development, National Film Board of Canada, Parks Canada and Telefilm Canada. Central to the agenda was to identify, clarify and prioritize challenges and opportunities facing the English-speaking Arts, Cultural and Heritage sector.

On June 15, Shari Okeke, Nathalie Walther and Debbie Hynes attended the second annual English-Speaking Quebecers Speed Dating Event hosted by the QCGN, in partnership with Innovation, Science and Economic Development Canada (ISED) and the Community Economic Development and Employability Corporation (CEDEC). During the event community and business leaders, entrepreneurs, educators and administrators from across the province spoke with CBC about story and how we can best serve them.

OLMC CRTC Report 2017-18 Broadcast Year 10

On September 12, CBC Montreal held a “CBC Votes Election Meet-up” at Cafe Shaika in NDG where our election team of journalists met with English-speaking Quebecers to ask them “What’s the most important issue in this Election?”

CBC also conducts telephone surveys on the OLMC audience perception of the CBC’s television and radio programming. The results of the most recent surveys conducted in November 2017 and March 2018, also filed today with the CRTC, remain very positive, and continue to demonstrate that CBC’s programming reflects its OLMC communities.

Conclusion

CBC values the feedback and ongoing dialogue with our English-speaking audience. Moving forward our vision is to continue to deepen our understanding of our communities and the people who live there. We strive to be a public space where our audience feels they have a voice and story worth telling. We will continue to endeavor to use the feedback collected through the official CRTC public consultation and our additional consultations to strengthen our relationship with English-speaking Quebecers.

OLMC CRTC Report 2017-18 Broadcast Year 11