Appendix 1 Olmc Consultation Report

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Appendix 1 Olmc Consultation Report APPENDIX 1 OLMC CONSULTATION REPORT Official Minority Language Communities Consultation Report Broadcast Year 2018-19 Introduction CBC/Radio-Canada celebrates Canadian culture and supports democratic life through a variety of content that informs, enlightens and entertains. Your Stories, Taken to Heart is our new three-year strategy. It builds on the success of our existing services and aims to increase and deepen audience engagement. We continue to exchange and learn different perspectives and views of Canadians through television, radio and digital platforms. We use these exchanges to enhance our reflection of Official Language Minority Communities (OLMCs). Condition of Licence Requirement: As of September 1, 2013, CBC/Radio-Canada has been required under condition of licence to “hold a formal consultation at least once every two years with official language minority communities (OLMCs) located in each of the regions of Atlantic Canada, Ontario, Western Canada, the North and Quebec to discuss issues that affect their development and vitality. For the French-language services, the relevant regions are Atlantic Canada, Ontario, Western Canada and the North. For the English-language services the relevant region is Quebec. Consultations shall include independent producers from OLMCs. The licensee shall report annually on consultations that took place that year and demonstrate how feedback from the consultations was taken into consideration in the Corporation’s decision making process.” 1 Overview: On Thursday, May 2, 2019 from 10 am to 12 noon CBC Quebec invited members of the English-speaking community to attend a public roundtable consultation to discuss CBC programming and its services for English-speaking Quebec. The third of CBC Quebec’s formal CRTC consultations, this public event was free, open to all members of the public and was streamed on cbc.ca/montreal and Facebook live. During the roundtable discussion and webcast, CBC received input from participants on how we can best serve the English-speaking audience in Quebec on all its platforms. The event was hosted by Debra Arbec. Senior managers included: ● Tracy Seeley, Managing Editor, Journalism, Programming, News ● Sally Catto, General Manager, Programming, CBC Television ● Susan Marjetti, Executive Director, Radio & Audio ● Meredith Dellandrea, Senior Managing Director, CBC Quebec ● Fred Mattocks, General Manager, Local Services Roundtable discussions also included staff from CBC Quebec: Shari Okeke (Journalist), Nantali Indongo (Host, The Bridge), Kim Garritty (Producer, Quebec AM), Sabrina Marandola (Editor, cbc.ca/montreal), Helen Evans (Managing Editor), Kamila Hinkson (Journalist), Sudha Krishnan (Journalist), Dionne Codrington (Editor, CBC Books), Jaime Little (Producer, Cree unit), and Debbie Hynes (Communications Manager). Key topics participants raised during the roundtable discussions were: 1) Prioritizing local connections 2) Enhancing digital services and content 3) Reflecting diversity 4) Engaging with young audiences 5) Commitment to original journalism and in-depth storytelling Below is a summary of how we have been addressing these topics in our work and are using the feedback from the consultation to inform our decisions for the 2019-20 broadcast year. The next consultation is scheduled to take place in spring 2021. 2 1) Prioritizing local connections: As an OLMC, English-speaking Quebec is home to over one million Canadians. Although most English-speaking Quebecers are in the Montreal area, over 200,000 live in Quebec’s regions; many in rural and isolated communities. Reflecting Quebec’s English-speaking vital communities is core to CBC Quebec. We continue to hear from our audience how important CBC is in connecting them to the rest of the province and the country. We will continue to strengthen this connection by creating more local and regional content that is relevant English-speaking communities and bringing these stories to the rest of the country. CBC Quebec information programming on radio, digital and television consistently and regularly informs audiences about programming and events created by members of the English-speaking communities of the region, through interviews, features, discussions and mentions of events. Below are some highlights of CBC Quebec’s initiatives we are developing and/or have completed in 2018-19 further to feedback received at the consultation that connect and reflect our local communities: ● In October 2018, CBC Quebec visited Mani-Utenam, as the Innu community prepared for Innu Nikamu, the Indigenous music and arts festival that has been held there every year since 1984. While there, we expanded coverage to other stories from Mani-Utenam including a story of children designing a playground to reflect Innu culture. ● Through programming partnerships and collaborations, CBC Quebec shares programming created by members of the OLMC. Recent examples include “Real Talk: Black Stories” an onstage storytelling event in Montreal, recorded for broadcast on CBC Television and cbc.ca/montreal. Another example is Turtle Island Reads, a partnership with Quebec Writers Federation, Indigenous community members, LEARN Quebec and CODE Canada which is designed to bring literature by Indigenous authors into high school classrooms and lessons across the OLMC communities. For 2020, we are looking to deepen the project’s impact in our schools through continued collaboration with CBC’s education team, Curio, Quebec Writers' Federation, LEARN, CODE and Indigenous community partners. 3 ● CBC Quebec is also in the process of developing new initiatives to increase our presence in underserved communities including Indigenous and OLMC communities. These initiatives will be implemented in Spring 2020. CBC Quebec also works closely with English-speaking associations and communities to ensure we reflect the realities of life in Quebec. In the broadcast year, we partnered with several organizations including Townshippers’ Association, Voice of English Quebec (VEQ), English- language Arts Network (ELAN), Quebec Writers’ Federation (QWF), McGill University, Concordia University, Quebec Community Groups Network (QGCN), Montreal YA Fest, the Morrin Centre’s Imagination Festival and the Blue Metropolis Literary Festival. In addition, during the broadcast year our scripted and unscripted programming teams met with over 20 Quebec independent producers and are working on a number of projects by these producers. 2) Enhancing digital services and content: CBC aims to create personal, relevant and engaging experiences that Canadians expect. For our English-speaking minority communities living in Quebec, that means seeing themselves reflected in our digital services as well as radio and television programming. In light of the feedback received at the consultation, CBC enhanced digital content through the following initiatives. ● Montreal’s Climate March in September was a great opportunity to use digital services to create a more engaging experience. Our strategy was to be selective with posts and create engaging content. On the day of the march: ○ Our Facebook drone video was our most popular content and had more than 367,000 views and 14,513 total interactions (likes, comments, shares). Our four hour live stream had 86,000 views and nearly 32,000 engagements. ○ On You Tube, we posted 3 minutes of Thunberg's speech and it had more than 43,000 views and more than 1,200 comments. ● Our digital Journalist regularly covers stories for our digital services about the English- speaking communities across the province. Recent noteworthy coverage includes: 4 ○ Students at the Kiuna Institute in Odanak, the only First Nations college educational facility in the province. We shared stories about how students inspired Eden Robinson's Trickster Series, as well as what it meant for students from First Nations communities across the province to travel to North America's biggest pow-wow. ○ Locals in St-Jean-Port-Joli/L'Islet making new immigrants to the region feel welcome through dancing. ○ Citizens in Ste-Flavie, St-Octave-de-Métis, Ste-Luce talking about how their lives are affected by coastal erosion/resilience as part of our Footprints series. ● Absolutely Canadian broadcast on CBC Television and made available on-demand via CBC GEM included six independent Quebec-produced regional documentaries were included in the series. Notable films reflecting English-speaking realities include: ○ Ketchup and Soya Sauce explores the nuances of mixed Chinese-Canadian marriages in Quebec, in light of their historical taboo and criminalization in this country. ○ A Place of Tide and Time chronicles a pivotal year in the lives of a graduating high school class living on Quebec’s Lower North Shore. ○ The Mosque: A Community’s Struggle documents how members of a Muslim community in Ste. Foy, Quebec navigate in Quebec society during the aftermath of the Mosque shooting that devastated the community in January 2017. ● We are currently developing a strategy to strengthen our connection with digital independent content producers in Quebec. Piloted at CBC stations in Winnipeg, Halifax and Vancouver, CBC Quebec plans to bring the “creator network” to our region in 2020. 3) Reflecting Diversity: CBC Quebec is committed to inclusion and diversity in programming, including the reflection of Quebec’s Indigenous communities. Below are just a few examples of specific initiatives and programs we have developed to reflect the diverse communities this year: ● CBC Montreal now supports administration
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