APPENDIX 1 OLMC CONSULTATION REPORT Official Minority Language Communities Consultation Report Broadcast Year 2017-18 Introduction In the 2017-18 broadcast year CBC/Radio-Canada continued to build relationships with Canadians across the country in a multi-platform environment. We exchange and learn different perspectives and views of Canadians through television, radio and digital platforms and we use theses exchanges to enhance our reflection of Official Language Minority Communities (OLMCs). CBC Montreal continues to be a leading source of news and information on all of our platforms. On digital, CBC Montreal’s site in September drew a total of 3.13 million page views (730,000 on the CBC News app). On CBC Radio One, every weekday we broadcast 2 morning programs (Daybreak, Quebec AM), Radio Noon and two drive programs (Homerun, Breakaway). On weekends, we provide All in a Weekend and the hour-long arts program, The Bridge. Overall the Radio One audience in Montreal increased by 11% from 2016-17 to 2017-18. Our Radio One morning show, Daybreak, experienced a 20% increase in average minute audience. On television CBC Montreal offers weekday newscasts at 6 and 11pm and on weekends. We also broadcast an additional local one-hour information program, Our Montreal. CBC Quebec’s social media channels (Facebook, Twitter and Instagram) are essential to our strategy to serve OLMCs. They not only connect our journalists directly with the audience in a continuous dialogue, but also increase the coverage of the content through Facebook Live. Specific examples are listed in this report. OLMC CRTC Report 2017-18 Broadcast Year 1 Condition of Licence Requirement As of September 1, 2013, CBC/Radio-Canada has been required under condition of licence to “hold a formal consultation at least once every two years with official language minority communities (OLMCs) located in each of the regions of Atlantic Canada, Ontario, Western Canada, the North and Quebec to discuss issues that affect their development and vitality. For the French-language services, the relevant regions are Atlantic Canada, Ontario, Western Canada and the North. For the English-language services the relevant region is Quebec. Consultations shall include independent producers from OLMCs. The licensee shall report annually on consultations that took place that year and demonstrate how feedback from the consultations was taken into consideration in the Corporation’s decision making process.” Overview CBC Quebec’s official CRTC consultation took place on Tuesday, May 2, 2017 (in the previous broadcast year). Members of the English-speaking community attended a public roundtable consultation to discuss CBC programming and its services for English-speaking Quebec. We streamed the consultation live on cbc.ca/Montreal and Facebook live. The official report was submitted to the CRTC in November 2017. The key topics raised during the consultation were the following: 1) Reflecting vital communities; 2) Importance of digital content; 3) CBC Radio-Canada collaboration; 4) Inclusion and diversity; 5) Commitment to journalism and in-depth storytelling; and 6) Commitment to radio and television. Below is a summary of how we continue to use the feedback from the consultation to inform our decisions and develop initiatives for the 2018 broadcast year. The next consultation is scheduled to take place in May 2019. OLMC CRTC Report 2017-18 Broadcast Year 2 1) Reflecting vital communities: English-speaking Quebec is one of Canada’s two OLMCs, and home to over one million Canadians. Although most English-speaking Quebecers are in the Montreal area, over 200,000 live in Quebec’s regions, many in rural and isolated communities. Reflecting Quebec’s English- speaking vital communities is core to CBC Quebec. We continue to hear from our audience how important CBC is in connecting them to the rest of the province and the country. CBC/Radio-Canada is committed to be “more local and more connected with Canadians where they live.” Below are some highlights of CBC Quebec’s initiatives we developed to connect and reflect our communities in 2018: ● On March 15, 2018 CBC Breakaway hosted a special Battle of the Books with a local panel of experts as part of Canada Reads at the Morrin Centre. Author Neil Bissoondath defended The Boat People by Sharon Bala; Huron Wendat actor Charles Bender defended Cherie Dimaline's The Marrow Thieves; Bernard Gilbert, head of Quebec City's emerging art's centre Le Diamant, defended American Warby; Omar El Akkad. Language instructor and journalist Mary McCown defended Craig Davidson's Precious Cargo; and Author Daniel Grenier defends Forgiveness by Mark Sakamoto. ● In July 2018 reporters Peter Tardiff and Julia Page visited the Lower North Shore aboard the Bella Desgagnés, stopping at remote communities along the ship's route. They gathered stories of people who view this boat as vital to life on the coast and they held outreach meetings with English-speaking citizens in the villages to get their input on CBC programming. ● In August 2018 Peter and Susan Campbell, hosts of Quebec AM travelled to Gaspe to broadcast from the coast and hold similar community meetings in the English- speaking communities on the Gaspe coast and Baie des Chaleurs. ● In August 2018, CBC Quebec participated in the second annual Bishop’s Forum in Lennoxville Quebec. The goal of the Forum was to provide 50 young English- speaking Quebecers with an inside look at how some of the fundamental institutions of Quebec society work. Participants gained insight into how the National Assembly, political parties, not-for-profit organizations and the media influence public discourse and public policy. Nantali Indongo, host of CBC Montreal’s The Bridge, participated in an arts and culture panel; communications manager Debbie Hynes was part of the OLMC CRTC Report 2017-18 Broadcast Year 3 “How to work with media” panel; and All in a Weekend’s Ainslie MacLellan moderated an all-party election panel about youth issues. While at the Forum, CBC Quebec created a special youth edition of Voter’s Voice, capturing the perspectives of young people on issues they felt were most important in the 2018 provincial election campaign. ● In September 2018 as part of the provincial election coverage, Quebec AM broadcast live from Faro Cafe in Lennoxville, in the Eastern Townships. ● The third annual edition of Turtle Island Reads kicked off on September 19, 2018. Created in partnership with community stakeholders, Turtle Island Reads sparks conversations about Indigenous Canadian fiction in Quebec English high schools throughout the year. The project will culminate in a live event in April 2019 showcasing three young adult books. This event will be webcast at CBC.ca/Montreal and on social media. The project has expanded this year to include CBC’s education team, Curio, to create a teacher’s guide. The project is a collaboration between the Quebec Writers' Federation, LEARN, CODE, Indigenous community partners and the Faculty of Education at McGill University. ● In November 2018, Peter Tardiff will be leading two digital storytelling workshops as part of the Morrin Cultural Centre’s series “In the Press: Promoting Community Involvement and Development Through Storytelling''. The workshops are in partnership with the Central Quebec School Board and local CEJEPs. ● On November 1, 2018 CBC and the Quebec Community Groups Network (QCGN) will pay tribute to four remarkable community leaders at the 10th anniversary community awards gala. Philanthropist John Rae, youth leader Hayley Campbell and bilingual education advocates Olga Melikoff and Murielle Parkes will all be celebrated at Sheila and Victor Goldbloom Distinguished Community Service Awards. CBC Quebec works closely with English-speaking associations and communities to ensure we reflect the realities of life in Quebec. In the past broadcast year, we have partnered with several associations including Bishop’s Youth Forum, Townshippers’ Association, Voice of English Quebec (VEQ). English-language Arts Network (ELAN), Quebec Writers’ Federation (QWF), International Start-up Festival, McGill University, Concordia University, West Island Community Shares, QGCN, the Morrin Centre and the Blue Metropolis Literary Festival. OLMC CRTC Report 2017-18 Broadcast Year 4 2) Importance of digital content: Audiences want more CBC local content on all platforms. Increasingly, audiences are turning to our mobile apps and digital services. The CBC Local Services strategy is committed to diversify our content across all platforms. ● Local Services received a portion of the federal government’s reinvestment in CBC/Radio-Canada in 2017. In the Quebec region, with this funding we established a digital journalist in Quebec City to better serve the OLMCs. This was referenced in the previous report. This digital journalist covers stories for our digital services about the English-speaking communities across the province. ● In Spring 2018, we produced Mic Drop, an 8-part podcast where teens take over the mic to share real stories with each other, without adult interruptions. ● During 2018 provincial election, CBC Quebec produced a digital newsletter called the Ballot Brief (over 700 subscribers) and Weekly Review audio feature with both CBC Radio morning show hosts: Mike Finnerty (Daybreak) and Susan Campbell (Quebec AM). Of note, is that a CBC Investigates story ('I didn't come here to live this kind of life': Skilled immigrants on desperate hunt for jobs in Quebec) came from a Ballot Brief newsletter subscriber. On Election Night, we also had 2.4 million page views on cbc.ca/Montreal. ● Absolutely Quebec series is now available online. The hour-long regional documentary series is part of CBC Television's objective to offer local reflection by exploring the province's history, culture and talent and to present the work of Quebec’s independent producers. ● In Fall 2018, CBC Quebec led a media consortium to produce the first-ever televised English Leaders’ Debate. The event was held at Maison Radio-Canada and broadcast on CBC Television, CBC News Network, CBC Radio, cbc.ca/Montreal and Facebook live.