Skills Testing Available Office/Professional  ACT! 2000 for Users  Healthcare Benefits Knowledge  Project Management Fundamentals  Advanced Spelling  Human Resource Basics  Proofreader's Marks  Analytical Skills  Human Resources Benefits  Punctuation  Basic Reading Comprehension Knowledge  Reading Comprehension  Basic Office Skills [Inc. Math/Verbal]  Internet Basics  Recruiting Fundamentals  Basic Spelling  Internet Research Skills  Retention  Bookkeeping  Interviewing and Hiring Concepts  Sales Concepts  Business Etiquette  Italian/English Bilingual  Shorthand  Business Systems Analyst  Listening Skills [audio]  Software Quality Assurance  Business Writing  Mailroom Management Skills  Software Testing  Cash Handling  Marketing Fundamentals  Spanish-English Bilingual  Clerical Proofreading  Matching  Technical Terminology  Coding  Math Word Problems  Typing - General  Comparison Skills  Numeric Filing  Vocabulary  Computer Literacy  Numeric Proofreading  Vocabulary – Homonym Usage  Corrective Proofreading  Office Abbreviations  Writing Sample -  Counting  Office Filing Skills Advertising/Marketing  Customer Service Mindset Survey  Office Grammar & Spelling  Writing Sample - Collection Letter  Data Entry 10 Key  Office Management Skills  Writing Sample - Customer Service  Data Entry Alpha Numeric  Office Math Skills  Writing Sample – Market Research  Email Etiquette  Office Reasoning  Writing Sample - Persuasive  English as a Second Language  Office Telephone Etiquette  Writing Sample - Sales  Filing by Name  Payroll Correspondence  Following Verbal Instructions  PeopleSoft HRMS  Writing Sample – Technical Writing List & Paragraph Form  Following Written Instructions  Project Management for IT  Writing Sample - Thank You Letter  French/English Bilingual Professionals Accounting  Accounts Payable  Data Entry Check Number Database  MAS 90 Bookkeeping  Accounts Receivable  Data Entry Inventory Database  Partnership Tax Accounting  ADP Payroll  Fixed Assets  Payroll Clerk  Advanced Accounting  General Accounting  Payroll Management  Basic/Adv. Accounting Terminology  General Ledger Knowledge  Peachtree Accounting  Bookkeeping – Professional  Individual Income Tax  QuickBooks Pro 2000-2011  Business Income Tax  J D Edwards  Quicken Basic 2003  Corporate Tax Accounting  MYOB Accounting Plus  Sage Line 50  Data Entry 10-Key Financial  Auditing  Credit Management  Loan Processing  Bank Teller Skills  Customer Service Mindset Survey  Loan Underwriting Knowledge  Basic Bank Teller Skills  Financial Analysis  Payroll  Budget Aide Skills  Financial Management  PeopleSoft Financials  Budget Officer Skills  Financial Math  Property Insurance  BusinessObjects 5 - Client  Financial Spelling  Property Management  Casualty Insurance - Automobile  Great Plains  Purchasing Fundamentals  Commercial Banking Knowledge  Loan Officer Skills  Reconciliation  Commercial Collections  SAP for Users  Commercial Insurance Knowledge  Title Insurance Knowledge  Credit Analyst

Healthcare  Medical Collections  Blood-borne Pathogens - Infection  Medical Office Personnel Skills  Medical Term. - Pediatrics Control  Medical Receptionists  Medical Term. – Pharmacology  Cultural Diversity  Medical Records Coding [CPT]  Medical Term. - Psychiatry  Dental Assistant  Medical Records Coding [ICD-9]  Medical Term. - Reproduction  Dental Hygienist  Medical Records Legal Issues  Medical Term. - Respiratory  Dosage Calculation  Medical Spelling  Medisoft  Gen. Pharmaceutical Knowledge  Medical Terminal Digit Filing  Nurse Practitioner  Healthcare Benefits Knowledge  Medical Term. - Abbreviations  Nursing Assistant  Healthcare Industry Terminology  Medical Term. - Cardiovascular  Occupational Therapy  HIPAA – Clinical Staff  Medical Term. - Dental  OSHA  HIPAA Administration  Medical Term. - ER  Pharmaceutical Terminology  JCAHO  Medical Term - Gastrointestinal  Phlebotomy  LPN/LVN  Medical Terminology - General  Physical Therapy  Medical Assistant  Medical Term. – Integumentary  Physician Assistant  Medical Billing (CMS 1500)  Medical Term. – Musculoskeletal  Radiologic Technologist  Medical Billing (UB-04)  Medical Term. – Nervous System  Registered Nurse (RN)  Medical Billing (UB-92)  Medical Term. – Oncology  Respiratory Therapy  Medical Billing Knowledge  Medical Term. – Ophthalmology  Typing – Medical  Medical Claims Processing

Legal  Legal Vocabulary  Basic Litigation Knowledge  Legal Assistant  Paralegal Skills  Concordance  Legal Filing Skills  Patent Prosecution  Corel WordPerfect 9.0  Legal MacPac 2000  Sexual Harassment  Court Reporting  Legal Spelling  Summation Blaze 5.21  EEOC Compliance  Legal Staff Skills  Typing - Legal  Legal Abbreviations Call Center  911 Operators  Inbound Sales Skills  Technical Support [Audio]  Advanced & Basic Spelling [Audio]  Listening Skills [Audio]  Telephone Etiquette  Call Center Environment [Audio]  Outbound Sales Skills  U.S. Cities Spelling [Audio]  Call Center Math  Reference Manual [Audio]  U.S. Geographical Locations  Consumer Collections  Call Center Retention [Audio]  U.S. State Abbreviations [Audio]  Customer Service Survey  Spanish/English Bilingual [Audio]  World Geography  Customer Service Scenario  Spanish Customer Service Survey  Data Entry [Audio] Software  ACCPAC  FileMaker Pro 6  Adobe Acrobat  Microsoft Project 2000-2007  Lotus 1-2-3  Adobe Flex  Microsoft Publisher 2002-2010  Lotus Freelance Graphics  Adobe Illustrator  Microsoft Windows  Lotus Notes  Adobe InDesign  Microsoft Word 2000 - 2010  Lotus Word Pro  Adobe PageMaker 6.5  Netscape Navigator 4.77  Macintosh Basics OS 9  Adobe Photoshop 5.5  Peachtree Accounting 2003 & 2007  Microsoft Access 2000-2010  ADP-Payroll  QuarkXPress 5 & 6  Microsoft Excel 2000-2010  Corel Presentations 9.0  QuickBooks Pro 2000 - 2011  Microsoft FrontPage 2003  Corel Quattro Pro 9.0  Quicken Basic 2003  Microsoft Internet Explorer  Corel WordPerfect 9.0  Simply Accounting 2006 & 2010  Microsoft Outlook 2000-2010  Desktop Publishing Theory Skills  Microsoft PowerPoint 2000-2010  Dreamweaver 8