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Math/Verbal] Internet Basics Recruiting Fundamentals Basic Spelling Internet Research Skills Retention Bookkeeping Interviewing and Hiring Concepts Sales Concepts Business Etiquette Italian/English Bilingual Shorthand Business Systems Analyst Listening Skills [audio] Software Quality Assurance Business Writing Mailroom Management Skills Software Testing Cash Handling Marketing Fundamentals Spanish-English Bilingual Clerical Proofreading Matching Technical Terminology Coding Math Word Problems Typing - General Comparison Skills Numeric Filing Vocabulary Computer Literacy Numeric Proofreading Vocabulary – Homonym Usage Corrective Proofreading Office Abbreviations Writing Sample - Counting Office Filing Skills Advertising/Marketing Customer Service Mindset Survey Office Grammar & Spelling Writing Sample - Collection Letter Data Entry 10 Key Office Management Skills Writing Sample - Customer Service Data Entry Alpha Numeric Office Math Skills Writing Sample – Market Research Email Etiquette Office Reasoning Writing Sample - Persuasive English as a Second Language Office Telephone Etiquette Writing Sample - Sales Filing by Name Payroll Correspondence Following Verbal Instructions PeopleSoft HRMS Writing Sample – Technical Writing List & Paragraph Form Following Written Instructions Project Management for IT Writing Sample - Thank You Letter French/English Bilingual Professionals Accounting Accounts Payable Data Entry Check Number Database MAS 90 Bookkeeping Accounts Receivable Data Entry Inventory Database Partnership Tax Accounting ADP Payroll Fixed Assets Payroll Clerk Advanced Accounting General Accounting Payroll Management Basic/Adv. Accounting Terminology General Ledger Knowledge Peachtree Accounting Bookkeeping – Professional Individual Income Tax QuickBooks Pro 2000-2011 Business Income Tax J D Edwards Quicken Basic 2003 Corporate Tax Accounting MYOB Accounting Plus Sage Line 50 Data Entry 10-Key Financial Auditing Credit Management Loan Processing Bank Teller Skills Customer Service Mindset Survey Loan Underwriting Knowledge Basic Bank Teller Skills Financial Analysis Payroll Budget Aide Skills Financial Management PeopleSoft Financials Budget Officer Skills Financial Math Property Insurance BusinessObjects 5 - Client Financial Spelling Property Management Casualty Insurance - Automobile Great Plains Purchasing Fundamentals Commercial Banking Knowledge Loan Officer Skills Reconciliation Commercial Collections SAP for Users Commercial Insurance Knowledge Title Insurance Knowledge Credit Analyst Healthcare Medical Collections Blood-borne Pathogens - Infection Medical Office Personnel Skills Medical Term. - Pediatrics Control Medical Receptionists Medical Term. – Pharmacology Cultural Diversity Medical Records Coding [CPT] Medical Term. - Psychiatry Dental Assistant Medical Records Coding [ICD-9] Medical Term. - Reproduction Dental Hygienist Medical Records Legal Issues Medical Term. - Respiratory Dosage Calculation Medical Spelling Medisoft Gen. Pharmaceutical Knowledge Medical Terminal Digit Filing Nurse Practitioner Healthcare Benefits Knowledge Medical Term. - Abbreviations Nursing Assistant Healthcare Industry Terminology Medical Term. - Cardiovascular Occupational Therapy HIPAA – Clinical Staff Medical Term. - Dental OSHA HIPAA Administration Medical Term. - ER Pharmaceutical Terminology JCAHO Medical Term - Gastrointestinal Phlebotomy LPN/LVN Medical Terminology - General Physical Therapy Medical Assistant Medical Term. – Integumentary Physician Assistant Medical Billing (CMS 1500) Medical Term. – Musculoskeletal Radiologic Technologist Medical Billing (UB-04) Medical Term. – Nervous System Registered Nurse (RN) Medical Billing (UB-92) Medical Term. – Oncology Respiratory Therapy Medical Billing Knowledge Medical Term. – Ophthalmology Typing – Medical Medical Claims Processing Legal Legal Vocabulary Basic Litigation Knowledge Legal Assistant Paralegal Skills Concordance Legal Filing Skills Patent Prosecution Corel WordPerfect 9.0 Legal MacPac 2000 Sexual Harassment Court Reporting Legal Spelling Summation Blaze 5.21 EEOC Compliance Legal Staff Skills Typing - Legal Legal Abbreviations Call Center 911 Operators Inbound Sales Skills Technical Support [Audio] Advanced & Basic Spelling [Audio] Listening Skills [Audio] Telephone Etiquette Call Center Environment [Audio] Outbound Sales Skills U.S. Cities Spelling [Audio] Call Center Math Reference Manual [Audio] U.S. Geographical Locations Consumer Collections Call Center Retention [Audio] U.S. State Abbreviations [Audio] Customer Service Survey Spanish/English Bilingual [Audio] World Geography Customer Service Scenario Spanish Customer Service Survey Data Entry [Audio] Software ACCPAC FileMaker Pro 6 Adobe Acrobat Microsoft Project 2000-2007 Lotus 1-2-3 Adobe Flex Microsoft Publisher 2002-2010 Lotus Freelance Graphics Adobe Illustrator Microsoft Windows Lotus Notes Adobe InDesign Microsoft Word 2000 - 2010 Lotus Word Pro Adobe PageMaker 6.5 Netscape Navigator 4.77 Macintosh Basics OS 9 Adobe Photoshop 5.5 Peachtree Accounting 2003 & 2007 Microsoft Access 2000-2010 ADP-Payroll QuarkXPress 5 & 6 Microsoft Excel 2000-2010 Corel Presentations 9.0 QuickBooks Pro 2000 - 2011 Microsoft FrontPage 2003 Corel Quattro Pro 9.0 Quicken Basic 2003 Microsoft Internet Explorer Corel WordPerfect 9.0 Simply Accounting 2006 & 2010 Microsoft Outlook 2000-2010 Desktop Publishing Theory Skills Microsoft PowerPoint 2000-2010 Dreamweaver 8 .
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