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An Post Annual Report

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An Post Annual Report An Post Annual Report Annual An Post An Post An Post Annual Report General Post Office O’Connell Street Dublin 1 Ireland 2008 Contents 2 Mission, Vision and Values 4 Board of Directors and Corporate Information 6 Chairman’s Statement 9 Management 10 Chief Executive’s Review 16 Financial Review 18 Universal Service 21 Sustainability 25 Stamp Issues and Philatelic Publications 28 Index to the Financial Statements For further information on An Post, visit our website: www.anpost.ie The An Post Annual Report is also available in Irish. 1 Our Mission To provide world class postal, distribution and financial services with unrivalled local community access and global connections. Our Vision Working together as a united team, our ambition is to out perform the new competition we face, delivering a better quality service, more efficiently, to more customers by continuously adapting, innovating and implementing change. 2 Our Values Innovative, Change-able Organisation We demonstrate a high ‘capacity to change’, adapting quickly to external threats and opportunities, executing strategies and securing the intended outcomes of negotiated changes on time. Respected Corporate Citizen We enjoy a reputation among all stakeholders as a respected corporate citizen, involved in the community and environmentally responsible. Satisfied, Well-led, Engaged, Responsible Staff We are a team of energised, well-led, responsible people, treated with respect, provided with good opportunities and committed to a performance culture and personal responsibility. Commercially Successful We are a growing, commercially successful business, providing returns to fund investment growth, reward our employees and meet shareholder expectations. Cost Competitive Efficient Operations We run an efficient, cost competitive organisation with streamlined processes and optimal use of technology, that fully support our business objectives and customer needs. 3 Board of Directors and Corporate Information 1. 2. 3. 4. 5. 6. 7. 8. 1. John Fitzgerald 4. Donal Connell 6. Paddy Costello F.C.C.A. C.Eng., F.I.E.I., B.E. Employee Director Chairman – 2,3 Director – 2, 3 Age 60 Age 62 Age 55 Appointed 1 November, 2008 Appointed 1 March, 2008 Appointed 14 August, 2006 Mr. Costello joined the Post Office as a Mr. Fitzgerald has spent most of his career Mr. Connell was appointed as Chief Junior Postperson in 1964. He became working in local government, serving in Executive on 14 August 2006. He began a Postperson in 1966 and he has been several senior positions, including that his career in the Department of Post employed in the Finglas Delivery Office, of Dublin City Manager from 1996 until and Telegraphs and has held senior Dublin 11 for the last forty two years. 2006. Currently, he is Chairman of the management positions in Unitrode Ireland, Throughout his employment, he Grangegorman Development Agency and 3Com Ireland and Maxtor Ireland where has represented members of the of the two Regeneration Agencies set up he was General Manager prior to joining Communications Workers Union at in Limerick following his report to An Post. He is a non-executive director of Delivery Offices in Dublin. He has held Government on problems of social exclusion Xilinx Corporation’s European Board and various branch officer positions and in that city. He is also vice Chairman of of Postbank Ireland Limited. He is also he is currently serving as the Treasurer InterTradeIreland, the all island trade and Chairman of An Post National Lottery of the Dublin Postal Delivery Branch. business development body. Company. 7. Patrick Davoren 2. Patrick Compton 5. Anne Connolly Employee Director Employee Director B.A., M.B.A. Age 59 Age 52 Director – 2 Appointed 1 November, 2008; fifth term Appointed 1 November, 2008; fifth term Age 55 Mr. Davoren commenced work in 1965 with Mr. Compton has worked in the postal Appointed 23 November, 2007 the Department of Posts and Telegraphs service for the past thirty five years and Ms. Connolly is currently working as and has worked as a Post Office Clerk for his current position is that of Partnership Director of the Ageing Well Network. his entire career. He has been an active Co-ordinator, based in Roscommon. He was She is also a director of Anne Connolly member of the Communications Workers a member of the national executive of the Consulting Limited, a strategic Union throughout his career. He was a local Communications Workers Union for twenty management consultancy company. Prior branch treasurer for twenty years and he two years and its president in 1986. He is to forming this company, she worked as served on the national executive of the active in community development in his strategy manager with Kingspan plc and, union for two years. local area and he is a member of Arigna before that, at senior management level in Leader Board and Roscommon County the public and not-for-profit sectors. She 8. Louise English Development Board. He is a director of has previously been on the boards of ICC B.Comm., F.C.A. The Prize Bond Company Limited. Bank plc and APSO and she was chairperson Director – 1, 2 of the Federation of Simon Communities in Age 46 3. Jerry Condon Ireland. Appointed 1 June, 2005 Employee Director – 2 An accountant by profession, Ms. English Age 55 began her career with PriceWaterhouse Appointed 1 November, 2008; fourth term and then joined IBI Corporate Finance. She Mr. Condon commenced work in 1971 with held a number of positions there, including the Department of Posts and Telegraphs Director of Mergers & Acquisitions. A and has worked as a Post Office Clerk for member of the Institute of Directors, she his entire career. He has been an active has served on the Boards of a number of member of the Communications Workers public and private Irish companies including Union throughout his career and he served Bord na Móna plc and Sherry Fitzgerald plc. on the national executive of that union for She is currently chairperson of Capital Radio thirteen years. Productions Limited (FM104) and a non- executive director of St. Vincent’s Healthcare Group Limited. 4 9. 10. 11. 12. 13. 14. 15. 9. Ciara Hurley 12. Gerry O’Toole 14. Alan Sloane Secretary B.B.S., M.B.S. (Banking & Finance), M.S.I. Employee Director – 2 Postmaster Director Michael Tyndall Director – 1 Age 46 Age 51 Age 43 Appointed 1 November, 2008 Appointed 1 January, 2007; third term Registered Office Appointed 3 April, 2006 Mr. O’Toole started work in the Department Mr. Sloane has worked in the family grocery General Post Office Ms. Hurley is a Vice President at Citi Quilter. of Posts and Telegraphs in 1980 as a Junior and post office business since 1976. He O’Connell Street She has over nineteen years experience Postman and the following year he was was appointed postmaster of Loch Gowna Dublin 1 in wealth management. She previously appointed as a Postperson. In 1989, he was post office, Co. Cavan in 1979. He is also worked with Goodbody Stockbrokers as promoted to the position of Clerical Officer Managing Director of J.A.S. Limited, a Auditor a Senior Portfolio Manager and with and worked in the Financial Services area security counter and furniture KPMG, Chartered Accountants Merrill Lynch International Bank Limited as until 1998 when he moved to the IT Unit manufacturing business, which he Investment Director. She is a member of the where he is currently a Technical Support established in 1985. Bankers Securities & Investment Institute (Ireland) Specialist in IT Network Support. He has Bank of Ireland and also of the Institute of Directors. served on a number of branch committees 15. Catherine Woods for different unions over the years. B.A. (Econ) Solicitors 10. James Hyland, B.Comm Director – 3 Matheson Ormsby Prentice F.C.A., F.C.I.S., M.C.I.Arb., M.E.W.I. 13. John Quinlivan Age 46 Director – 1 B.Sc. (Mgt. & Law), M.Sc. (Spatial Planning), Appointed 4 February, 2008 Key to Board Committees Age 73 Dip. in Public Admin. Ms. Woods has spent most of her career 1. Audit and Security Appointed 11 December, 2008; second term Director – 3 in London, concentrating on the financial 2. Personnel Mr. Hyland, a chartered accountant, is Age 70 sector. She has extensive experience of 3. Remuneration former Deputy Chief Executive of Golden Appointed 24 June, 2008; second term mergers and acquisitions and stockbroking Vale Group and was Group Chief Executive Mr. Quinlivan has had a lengthy career from her seventeen years with JP Morgan of Youghal Carpets plc. He is Managing in local government, serving in senior as a Vice President. Her mandates included Director of James Hyland & Company, positions in nine counties, including fifteen the recapitalisation of Lloyds’ of London Forensic Accountants, and a partner of years as Louth County Manager. He served Insurance market and the re-privatisation Hyland Johnson Murray, Chartered for five years as a member of the National of Scandinavian banks. Since her return to Accountants. He is Chairman or director Roads Authority and he also served as Ireland, she has served on the Electronic of a number of other companies including a member of the Local Government Communications Appeals Panel from 2004 An Post National Lottery Company. Management Services Board and the Local to 2007, opining on appeals against Government Computer Services Board and decisions made by ComReg. 11. Brian McConnell An Comhairle. B.B.S. Director Age 62 Appointed 3 April, 2006 A career banker by profession, Mr. McConnell has comprehensive experience in the Financial Services Sector. He has served as Chief Executive of Permanent tsb and Ulster Investment Bank (Corporate Banking / Finance). Now retired, he has held directorships in several financial institutions including Irish Life and Permanent Plc and Ulster Bank Limited.
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