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Royal Mail Annual Report
Royal Mail plc Royal Mail plc Annual Report and Financial Statements Royal Mail plc 2014-15 Annual Report FinancialAnnual Statements and 2014-15 Strategic report Governance Financial statements Other information Strategic report Who we are 02 Financial and operating performance highlights 04 Chairman’s statement 05 Chief Executive Officer’s review 07 Market overview 12 Our business model 14 Our strategy 16 Key performance indicators 18 UK Parcels, International & Letters (UKPIL) 21 General Logistics Systems (GLS) 23 Financial review 24 Business risks 31 Corporate Responsibility 36 Governance Chairman’s introduction to Corporate Governance 41 Board of Directors 43 Statement of Corporate Governance 47 Chief Executive’s Committee 58 Directors’ Report 60 Directors’ remuneration report 64 Financial statements Consolidated income statement 77 Consolidated statement of comprehensive income 78 Consolidated statement of cash flows 79 Consolidated balance sheet 80 Consolidated statement of changes in equity 81 Notes to the consolidated financial statements 82 Significant accounting policies 131 Group five year summary (unaudited) 140 Statement of Directors’ responsibilities in respect of 142 Information key the Group financial statements Independent Auditor’s Report to the members of 143 Royal Mail plc Case studies Royal Mail plc – parent Company financial statements 146 This icon is used throughout the document to indicate Other information reporting against a key performance indicator (KPI) Shareholder information 151 Forward-looking statements 152 Annual Report and Financial Statements 2014-15 Who we are Royal Mail is the UK’s pre-eminent delivery company, connecting people, customers and businesses. As the UK’s sole designated Universal Service Provider1, we are proud to deliver a ‘one-price-goes-anywhere’ service on a range of letters and parcels to more than 29 million addresses, across the UK, six-days-a-week. -
Measuring the Efficiency Levels of Companies Operating in the European Postal Sector: a Nonparametric Approach
Measuring the efficiency levels of companies operating in the European postal sector: a nonparametric approach 4 February 2020 Name: Robin Kamphorst Registration number: 960903419060 Supervisor: dr. ir. Frederic Ang Chair group: Business Economics (BEC) Study program: Master Management, Economics and Consumer Studies (MME) Course code: BEC-80436 Preface This thesis was written in the second year of the Master Management, Economics and Consumer Studies at Wageningen University, The Netherlands. The research was done under supervision of dr. ir. Frederic Ang, who is part of the Business Economics Group (BEC). This process started in September 2019 and finished in February 2020. The aim of this thesis was to analyze the efficiency levels of companies operating in the European postal sector, to indicate where improvements could be made. A comparison between the efficiency levels of private- and state-owned companies was of particular interest. The data was also plotted against time to investigate trends in the development of the efficiency levels. I would like to thank Frederic Ang for his supervision, as I appreciate the valuable input I got from our meetings. I would also like to thank my peers for their support during this process. Barneveld, February 2020 Robin Kamphorst DISCLAIMER: This report was written by a student of Wageningen University as part of the master programme under the supervision of the chair Business Economics. This is not an official publication of Wageningen University and Research, and the content herein does not represent any formal position or representation by Wageningen University and Research. This report cannot be used as a base for any claim, demand or cause of action and Wageningen University and Research is not responsible for any loss incurred based upon this report. -
Union Postale Has Been Reporting News from the International Postal Sector for the Benefit of Stakeholders Across the Industry
Moving the postal sector forward since 1875 MARCH 2011 No 1 IFAD president on remittances E-substitution’s many faces Clipping the wings of revenue loss Isn’t it time you subscribed? Since 1875, Union Postale has been reporting news from the international postal sector for the benefit of stakeholders across the industry. These include regulators, chief executives, operational experts, post-office employees, strategic thinkers, suppliers, academics, philatelists and anyone else with a keen interest in Posts. Help Union Postale celebrate its 135th birthday Moving the postal sector forward since 1875 by joining the ranks of thousands of satisfied MARCH 2011 N o IFAD president on 1 remittances readers. Sign up now for four issues a year of this E-substitution’s many faces full-colour, high-quality magazine in one of seven languages. Private subscribers anywhere in the world can subscribe for CHF50 a year. Special discount rates Clipping the wings of apply to Posts from UPU member countries. revenue loss Fax us your order now on +41 31 350 37 11 or email us at [email protected] with the following details: Name Language version desired: Position English Organization/Operator French Full postal address Arabic Chinese German E-mail address Russian Telephone Spanish Fax Contents Cover story Revenue protection takes centre stage The UPU’s Consultative Committee is helping Posts to stop losing money 12 Feature Electronic substitution: a shifting story A look at the state of research on a game-changing phenomenon 9 People Moving the postal sector -
Tarif Cargo Pos Indonesia
Tarif Cargo Pos Indonesia Unembittered Darren twigged that retinoscopy lustrates arrogantly and bituminized churchward. Exuvial Srinivas sometimes unburden his propagations impartibly and sphered so cussedly! Immoderate Tremain never photograph so priggishly or sconces any touraco afire. Perum DAMRI Wikiwand. Dewan operasi pos dalam kasus wajib menggunakan jalur darat, as a shipment in! Footless and pos internasional harus lengkap dan tarif cargo pos indonesia. Peraturan wajib dirujuk sebagai ÒÓ. And inquire about how important golf equipments and get back, tarif cargo pos indonesia ke makassar sangatlaah terjangkau baik barang adalah mengemas bagian dari semua layanan cek resi. Biro internasional sesuai dengan tarif ekspedisi jne, pos sesuai kebutuhan yang pertama tahun di antara senin dan tarif cargo pos indonesia, baik iuran ini ternyata juga bisa digunakan untuk ketentuannya dapat mengontrol seluruh indonesia. Penipuan sekarang juga anda bisa anda sesuai dengan cargo batam ke seluruh indonesia yang akan tetapi mereka wajib memenuhi syaratsyarat yang mengalami waktu sampai level scan, tarif cargo pos indonesia ke negara anggota lain dan tugas direktur jenderal yang dekat hotel sahid makassar. Singapore airlines takes advantage of indonesia mengakibatkan kinerja yang wajib menyiapkan program kerja! Allows you to indonesia listed on the phone blank sd card data tarif cargo lainnya dalam hal ini untuk mengakhiri status pelacakan jasa asuransi? How much is the flow of transportation statement no related questions here can recover your dream vacation with! Anda akan mendapatkan kode tracking pengiriman. Meskipun kemasan khusus jne, tarif cargo pos indonesia? Dissapointing and pos yang timbul akibat penggunaan data tarif cargo pos indonesia more here is? State of products to the pods already been deployed to nearby and. -
PIP – Market Environment PIP – Pressure
Bernhard BukovcBernhard Bukovc The New Postal Ecosystem PIP – market environment PIP – pressure Mail volumes Costs Political expectations Organization ICT developments Market expectations Competition PIP – mail volumes > 5 % < 5 % + Post Danmark Deutsche Post DHL China Post Poste Italiane Australia Post Luxembourg Post Correos Swiss Post Itella Le Groupe La Poste Austria Post Hongkong Post PTT Turkish Post Correios Brasil Pos Indonesia Posten Norge NZ Post Thailand Post India Post Singapore Post PostNL Japan Post PIP – parcel volumes - + Mainly due to domestic Average growth rates per year economic problems (e.g. a between 4 – 6 % general decline or lower growth levels of eCommerce) PIP – eCommerce growth 20 - 30 China, Belgium, Turkey, Russia, India, Indonesia 15 – 20 % 10 - 20 Australia, Italy, Canada, Germany, Thailand, France, US online retail sales 0 - 10 Japan, Netherlands, annual growth until 2020 Switzerland, UK PIP – opportunities PIP – some basic questions What is the role of a postal operator in society ? What is its core business ? PIP – some basic questions What is the postal DNA ? PIP – bringing things from A to B PIP – intermediary physical financial information B 2 B 2 C 2 C 2 G PIP – challenges PIP – main challenges • Remaining strong & even growing the core business • Diversification into areas where revenue growth is possible • Expansion along the value chain(s) of postal customers • Being a business partner to consumers, businesses & government • Embracing technology PIP – diversification Mail Parcel & Financial Retail IT services Logistics & Telecom Express services freight PIP – value chain Sender Post Receiver PIP – value chain mail Sender Post Receiver Add value upstream Add value downstream • Mail management services • CRM • Printing and preparation • Choice • Marketing • Response handling • Data etc. -
Boko Haram Beyond the Headlines: Analyses of Africa’S Enduring Insurgency
Boko Haram Beyond the Headlines: Analyses of Africa’s Enduring Insurgency Editor: Jacob Zenn Boko Haram Beyond the Headlines: Analyses of Africa’s Enduring Insurgency Jacob Zenn (Editor) Abdulbasit Kassim Elizabeth Pearson Atta Barkindo Idayat Hassan Zacharias Pieri Omar Mahmoud Combating Terrorism Center at West Point United States Military Academy www.ctc.usma.edu The views expressed in this report are the authors’ and do not necessarily reflect those of the Combating Terrorism Center, United States Military Academy, Department of Defense, or U.S. Government. May 2018 Cover Photo: A group of Boko Haram fighters line up in this still taken from a propaganda video dated March 31, 2016. COMBATING TERRORISM CENTER ACKNOWLEDGMENTS Director The editor thanks colleagues at the Combating Terrorism Center at West Point (CTC), all of whom supported this endeavor by proposing the idea to carry out a LTC Bryan Price, Ph.D. report on Boko Haram and working with the editor and contributors to see the Deputy Director project to its rightful end. In this regard, I thank especially Brian Dodwell, Dan- iel Milton, Jason Warner, Kristina Hummel, and Larisa Baste, who all directly Brian Dodwell collaborated on the report. I also thank the two peer reviewers, Brandon Kend- hammer and Matthew Page, for their input and valuable feedback without which Research Director we could not have completed this project up to such a high standard. There were Dr. Daniel Milton numerous other leaders and experts at the CTC who assisted with this project behind-the-scenes, and I thank them, too. Distinguished Chair Most importantly, we would like to dedicate this volume to all those whose lives LTG (Ret) Dell Dailey have been afected by conflict and to those who have devoted their lives to seeking Class of 1987 Senior Fellow peace and justice. -
Cwu Submission to Ofcom: Royal Mail Access Pricing Review
24 February 2015 CWU SUBMISSION TO OFCOM: ROYAL MAIL ACCESS PRICING REVIEW Introduction 1. The Communication Workers Union (CWU) is the largest trade union in the communications sector, representing over 200,000 workers in the postal, telecommunications and financial services industries. We are the recognised trade union for around 140,000 non-managerial staff at Royal Mail and are therefore an important stakeholder in the postal sector, speaking on behalf of our members both as workers within the industry and as users of postal services. We welcome this opportunity to respond to Ofcom’s Royal Mail Access Pricing Review and have tailored our response to respond to the consultation questions most relevant to our membership and on which we believe we are best placed to comment. Ofcom’s proposed amendments to zonal access pricing regulation 2. Ofcom is concerned that the existing Universal Service Provider (USP) access condition is not working as it envisioned in 2012 and may not promote efficiency, promote effective competition, and confer significant benefits on the users of postal services. It believes quick regulatory intervention is needed to reduce the risks to end-to-end competitors, such as Whistl, from the current pricing flexibility Royal Mail is afforded on zonal access mail. Ofcom says the current USP access condition allows Royal Mail to distinguish between different types of operator and introduce very significant year-on-year changes in access charges. It is concerned at the uncertainty and disruption this presents to access operators. 3. Royal Mail’s 2013/14 proposed changes to zonal access charges, currently suspended, would change the gradient of the ‘Zonal tilt’1 by introducing reductions in the London and Urban zones where end-to-end entrants are most likely to operate whilst increasing prices in Suburban and Rural Zones in which they are least likely to operate. -
207 Final COMMISSION STAFF WORKING DOCUMENT
EUROPEAN COMMISSION Brussels, 17.11.2015 SWD(2015) 207 final COMMISSION STAFF WORKING DOCUMENT Accompanying the document Report from the Commission to the European Parliament and the Council on the application of the Postal Services Directive (Directive 97/67/EC as amended by Directive 2002/39/EC and Directive 2008/6/EC) {COM(2015) 568 final} EN EN Contents 1. INTRODUCTION AND BACKGROUND ................................................................ 4 1.1. Postal Services in the Digital Age ..................................................................... 4 1.2. The Postal Services Directive ............................................................................ 5 1.3. Purpose and Scope of the Fifth Application Report and Staff Working Document .......................................................................................................... 6 2. APPLICATION OF THE POSTAL SERVICES DIRECTIVE 2008/6/EC ............... 8 2.1. Transposition and Application of Directive 2008/6/EC .................................... 8 2.2. Regulation of Postal Services ............................................................................ 8 2.2.1. National Regulatory Authorities .......................................................... 8 2.2.2. Authorisation and Licensing Regimes ............................................... 10 2.3. The Universal Service: Basic Postal Services for All ..................................... 13 2.3.1. Designation of Universal Service Provider(s) ................................... 13 2.3.2. Services -
Efficiency and Productivity in Sri Lanka's Banking Sector
University of Wollongong Research Online University of Wollongong Thesis Collection 1954-2016 University of Wollongong Thesis Collections 2016 Efficiency and oductivitypr in Sri Lanka’s banking sector: Evidence from the post-conflict era Bolanda Hewa Thilakaweera University of Wollongong Follow this and additional works at: https://ro.uow.edu.au/theses University of Wollongong Copyright Warning You may print or download ONE copy of this document for the purpose of your own research or study. The University does not authorise you to copy, communicate or otherwise make available electronically to any other person any copyright material contained on this site. You are reminded of the following: This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part of this work may be reproduced by any process, nor may any other exclusive right be exercised, without the permission of the author. Copyright owners are entitled to take legal action against persons who infringe their copyright. A reproduction of material that is protected by copyright may be a copyright infringement. A court may impose penalties and award damages in relation to offences and infringements relating to copyright material. Higher penalties may apply, and higher damages may be awarded, for offences and infringements involving the conversion of material into digital or electronic form. Unless otherwise indicated, the views expressed in this thesis are those of the author and do not necessarily represent the views of the University of Wollongong. Recommended Citation Thilakaweera, Bolanda Hewa, Efficiency and oductivitypr in Sri Lanka’s banking sector: Evidence from the post-conflict era, Doctor of Philosophy thesis, School of Accounting, Economics and Finance, University of Wollongong, 2016. -
The UPU CEO Forum Is Form for Future Cooperation
Moving the postal sector forward since 1875 July 2018 | Nº4/17 Speakers' Formidable 10 Corner force: CEOs look Cover 14 story toward alliance Envisioning 21 a postal building future 3 to 7 September 2018 Addis Ababa, Ethiopia UPU is holding its second-ever Extraordinary Congress, calling together some 1,000 delegates from its 192 member countries in Addis Ababa this September. They will take crucial decisions regarding the future of the UPU and the postal sector, including: • Implementation of the UPU's Integrated Product Plan and the Integrated Remuneration Plan • Reform of the UPU • Reform of the system applied to contributions by UPU member countries • Sustainability of the UPU Provident Scheme Government ministers and other senior decision-makers from around the globe will also participate in a special Ministerial Strategy Conference September 6 & 7. They will discuss how the postal sector can better serve nations and citizens and review the implementation of the UPU World Postal Strategy adopted at the Istanbul Congress in 2016. Registration is now open. Please visit the UPU website for more details on the event and information for participants. Follow along on social media: #postaldialogue www.upu.int CONTENTS COVER STORY 14 UNION POSTALE is the Universal Postal Union’s flagship magazine, Formidable force: founded in 1875. It is published quarterly in seven languages and takes a closer look at UPU activities, featuring international news and developments CEOs look toward from the postal sector. The magazine regularly publishes well researched articles on topical issues alliance building facing the industry, as well as interviews with the sector’s leading individuals. -
List with Shipping-Information Per Country and Delivery Service
Storage period (working days) for pick- up after unsuccessful delivery Shipment link from Austrian Post Country Delivery service Delivery attempts attempt(s) Austria Österr. Post AG 2 4 days from Austrian Post Austria Preferred post office 1 4 days from Austrian Post Austria Preferred pick up station 1 4 days from Austrian Post Austria EMS quick shipping Mo - Fr 7am – 1pm 1 4 days from Austrian Post Germany DHL Parcel 1 4 days from Austrian Post Germany Packstations: DHL Paketversand 1 4 days from Austrian Post Switzerland Swiss Post 1 n.a. from Austrian Post Italy SDA 2 4 days from Austrian Post Belgium bpost NV/SA 1 4 days from Austrian Post Bulgaria Express one 2 n.a. from Austrian Post Croatia Overseas Express 2 4 days from Austrian Post Cyprus Cyprus Post 1 4 days from Austrian Post Czech Republic PPL CZ 1 4 days from Austrian Post No home delivery, pick up from local 4 days from Austrian Post Denmark Bring DK BRING parcel shop/BRING partner shop Estonia Eesti Post 1 4 days from Austrian Post No home delivery, pick up from local 4 days from Austrian Post Finland Itella Posti Oy post office branch France LA POSTE - Colissimo 1 4 days from Austrian Post Greece Hellenic Posts-ELTA 1 4 days from Austrian Post Hungary Express one 2 n.a. from Austrian Post Ireland An Post 1 4 days from Austrian Post Latvia Latvijas Pasts 1 4 days from Austrian Post Liechtenstein Post Liechtenstein 1 4 days from Austrian Post Lithuania Lietuvos pastas 1 4 days from Austrian Post Luxembourg Enterprise des Postes &Telecommunications 1 4 days from Austrian Post Malta MaltaPost p.l.c. -
DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
July 2, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 184: International Mail Service Updates Related to COVID-19 On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The following countries have provided updates to certain mail services: Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021. Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice.