1 STAR HOTELS

1 Caballero Errante 2 Europa 3 Ibis Budget Vallecas 4 Ibis Madrid Valentín Beato 5 Sancho ACCOMMODATION 1 STAR HOTELS Caballero Errante CABALLERO ERRANTE HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle Pinos Alta, 14 28029 Madrid Adapted room (No. 108) Number of adapted rooms: 1 On the 1st floor, via accessible route Door width: 77 cm Telephone: 91 144 13 30 Clear turning circle inside Height of climate control: 142 cm Fax: 91 144 13 37 (diameter): Ø 150 cm Bed height: 50 cm Space for access to the bed: right Web: www.hotelcaballeroerrante.com hand side 90 cm, left hand side 90 cm Metro without a lift: Height of coat rack: 180 cm Bathroom in adapted room Bus: 27 Door: with a width of 77 cm Clear turning circle inside CABALLERO ERRANTE (diameter): Ø 150 cm Toilet: ACCESS Seat height: 40 cm Height of flush mechanism: 77 cm The main entrance of the hotel has 21 cm stairway and there is no Width of approach: left hand side Swing-out grab bar on the right alternative ramp. 100 cm hand side at a height of 77-88 cm There is an 1.70 m wide automatic, sliding glass door. It is not mar- Fixed grab bars on the left hand side: no ked with horizontal strips or a logo in a contrasting colour. Basin: There is an alternative entrance next to the main door. It is reached Height and clearance beneath the Tap: mixer tap by an 80 cm wide access ramp, which is 2.50 m long, and which has basin: 78 cm and 42 cm a steep incline of 21.2%. Height of the lower edge of the Height of bathroom fittings: 84 cm This door is 70 cm wide. It is usually closed, and you have to ask for mirror: 125 cm it to be opened. Shower: Width of approach to shower: Shower base: with a 12 cm step 140 cm Shower floor: non-slip Shower chair or seat: fixed to the ACCESSIBILITY – HEARING IMPAIRED wall Does not have horizontal grab bar Height and location of vertical grab bar: 52-90 cm Room Mixer tap Tap height: 120-145 cm, on Internet connection: yes TV which communicates with accessible wall reception: no Adjustable shower-head height: yes TV with teletext decoder: yes TV has alarm clock with visual alert: Lifts no Route: accessible up to the door Width and depth of cab: Bedside plug socket: yes Entrance door with peephole: no of the lift 83 and 132 cm Written information on available Light signals to indicate a knock Door width: 80 cm services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

2 ACCESSIBLE TOURISM GUIDE 3 ACCOMMODATION 1 STAR HOTELS Caballero Errante

Other Location Access Main ACCESSIBILITY – VISUALLY IMPAIRED amenities characteristics Reception Ground floor Accessible Height of reception desk: 118 cm Signs Cafeteria Ground floor Accessible Height of the counter: 120 cm Signs the same size: yes, average height of 150-175 cm and a font size Table height: 73 cm of ≥ 1.5 cm Height under table: 70 cm Lettering in a colour which Text and symbols: not in relief Width under table: 60 cm contrasts with the background: yes and not in Braille Depth under table: 60 cm Main stairs Restaurant / Ground floor Accessible Height of buffet bar: Edge of stairs marked with a Side protection skirting board of Breakfast 90-120 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes buffet Table height: 73 cm colour: no Height under table: 70 cm Steps have a riser: yes All steps are the same height: yes Width under table: 60 cm Steps have nosing: no Depth under table: 60 cm The space under the stairs is Handrail on either side: yes Parking Floors: Accessible None of them are adapted for blocked off: yes -1, -2, -3 wheelchair users Continuous handrails on Handrail extends at top and bottom Communal Ground floor Accessible None of them are adapted for half-landings: yes of stairs: no WCs wheelchair users Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: yes Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

4 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 5 ACCOMMODATION 1 STAR HOTELS Europa

EUROPA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle Carmen, 4 (Puerta del ) 28013 Madrid Adapted room (No. 208) Number of adapted rooms: 2 Telephone: 91 521 29 00 On the 2nd floor, via accessible Door width: 87 cm Fax: 91 521 46 96 route Clear turning circle inside Height of climate control: 116 cm Web: www.hoteleuropa.eu (diameter): Ø 150 cm Bed height: 50 cm Space for access to the bed: left hand side 175 cm Metro with lift: Sol Wardrobe doors: swing doors with Height of coat rack: 165 cm knobs that are difficult to open Bus: 3, 50, 51, 52, 53 and 150 Height of wardrobe shelves and drawers: 90 cm EUROPA Bathroom in adapted room Door: opens inwards with a width Clear turning circle inside of 77 cm (diameter): Ø 150 cm ACCESS Toilet: The main entrance has a 3 cm step, and there is no alternative Seat height: 41 cm Height of flush mechanism: 71 cm ramp. Width of approach: right hand side Swing-out grab bar on the right There is a manually opened double glass door with an opening of 30 cm, left hand side 68 cm, hand side at a height of 68-74 cm 90 cm on each side. It is not marked with horizontal strips or a logo front 120 cm in a contrasting colour. Swing-out grab bar on the left hand Distance between bars: 71 cm There is a ramp from the vestibule of the hotel to the reception. It is side at a height of 68-74 cm 3.65 m wide, 1.40 m long, and has an incline of 10.5%. Basin: Height and clearance beneath Tap: mixer tap the basin: 75 cm and 55 cm Height of the lower edge of the Height of bathroom fittings: ACCESSIBILITY – HEARING IMPAIRED mirror: 100 cm 82-120 cm Shower: Room Width of approach to shower: Shower base: flush with the floor Internet connection: yes TV which communicates with 120 cm reception: no Shower floor: non-slip Shower chair or seat: fixed to the TV with teletext decoder: yes TV has alarm clock with visual alert: wall no Height and location of horizontal Does not have vertical grab bar Bedside plug socket: yes Entrance door with peephole: no grab bar: 55-70 cm and at both Written information on available Light signals to indicate a knock sides of the shower chair services: yes at the door: no Mixer tap Tap height: 120 Communal WCs Adjustable shower-head height: yes, from 130 and 210 cm Door lock with visual aid to indicate Cubicle doors with a gap Lifts either free or occupied: no underneath to see if there is Route: accessible up to the Height of call buttons: 115 cm someone inside: no door of the lift Lifts Door width: 80 cm Width and depth of cab: 110 and Visual signs indicating the floor Emergency button with a light 137 cm and direction of movement, both to show that the emergency call Height of the lift buttons: Height of handrail: 100 cm inside and outside the cab: yes has been received: no 107-122 cm Emergency system Emergency alarm systems with visual alerts: no

6 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 7 ACCOMMODATION 1 STAR HOTELS

Other Location Access Main IBIS BUDGET MADRID VALLECAS amenities characteristics Reception Ground floor Accessible Height of reception desk: Calle Casas de Miravete, 17 90 cm 28051 Madrid Cafeteria Ground floor Accessible Height of the bar: 115 cm Restaurant / via ramp with Table height: 72 cm Telephone: 91 305 21 74 Breakfast a width of Height under table: 71 cm Fax: 91 331 14 88 buffet 150 cm, a Width under table: 60 cm length of Depth under table: 70 cm Web: www.ibisbudget.com – 165 cm and www.accorhotels.com a non- recommended Metro with lift: Sierra de Guadalupe incline of 14% MADRID VALLECAS Bus: 31 and 131

ACCESS The entrance to the hotel is level with the street. It has a clearance width of 2 m. ACCESSIBILITY – VISUALLY IMPAIRED The main entranceway has seven 17 cm high steps with an alterna- tive ramp access available. There are two stretches of ramp with a length of 4.50 m and 4.20 m Signs respectively with 10.5% and 6.9% inclines. The clearance width is Signs the same size: yes, average height of 145-180 cm and a font size 1.36 m with handrails on one side but does not extend past the two of ≥ 1.5 cm ends. Neither ends of the ramp have a distinctively textured and con- Lettering in a colour which Text and symbols: not in relief trastingly coloured strip to warn of the change in gradient. contrasts with the background: yes and not in Braille There are two set of doors with similar characteristics. Both are sin- Main stairs Edge of stairs marked with a Side protection skirting board of gle automatic sliding glass doors. They are 1.20 m wide. They are non-slip strip in a contrasting ≥ 12 cm on both sides: yes marked with double horizontal stripes and the hotel logo in contras- colour: no ting colours. Steps have a riser: yes All steps are the same height: yes The entranceway has a doorbell at a height of 1.12 m. Steps have nosing: no Between the two sets of doors is a doormat, securely affixed to the The space under the stairs is Handrail on either side: yes floor. blocked off: yes There is an accessible route that takes visitors straight to the recep- Continuous handrails on Handrail extends at top and bottom tion and help desk. half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: yes Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

8 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 9 ACCOMMODATION 1 STAR HOTELS Madrid Vallecas Basin: Height and clearance beneath the Tap: mixer tap easy to use ACCESSIBILITY – HEARING IMPAIRED basin: 77 cm and 60 cm Height of the lower edge of the Min. and max. height of bathroom Room mirror: 82 cm fittings: 85 cm and 130 cm Internet connection: yes Written information on available Shower: services: yes Width and depth of approach area: Shower base: level with the floor TV which communicates with TV has alarm clock with visual alert: 120 cm and 150 cm reception: no no Shower floor: non-slip Shower chair or seat: yes - shower Bedside plug socket: yes Entrance door with peephole: yes seat (must be requested at Light signals to indicate a knock Emergency alarms with visual reception) at the door: no alerts: no Height and location of horizontal Height and location of vertical grab Communal WCs grab bar: 80 cm on wall to the side bar: none Door lock with visual aid to indicate Cubicle doors with a gap of taps and on same wall as taps either free or occupied: no underneath to see if there is Tap: mixer tap easy to use Height of the tap: 104 cm someone inside: no (moveable stool) Lifts Non-adjustable shower head at Shower screen: none, only a Visual signs indicating the floor Emergency button with a light to height of 104 cm shower curtain and direction of movement, both show that the emergency call has Comment: after the door, there is a 30 cm long, 82 cm wide ramp with a inside and outside the cab: yes been received: yes 17.6% incline. Emergency system Adapted bathroom in Total number of adapted toilets: 1 Emergency alarm systems with visual alerts: no communal areas Located next to the reception – Accessible, on ground floor women’s toilets Bathroom door: inward swinging Cubicle door: inward swinging with ACCESSIBILITY – PHYSICALLY DISABLED with a width of 80 cm a width of 80 cm Clear turning circle inside (diameter): Ø 150 cm Toilet Adapted room (No. 006) Number of adapted rooms: 3 Seat height: 40 cm Height of flush mechanism: 79 cm On ground floor, accessible with Width of door: 86 cm Approach area: left hand side Fixed horizontal grab bar on the 3 cm lip 153 cm and frontal 88 cm right hand side at a height of 72 cm Clear turning circle inside Height of climate control: 100 cm Folding grab bar on the left hand Distance between bars: 73 cm (diameter): Ø 150 cm side at a height of 77 cm Height of bed: 50 cm Space for access to the bed: right Basin hand side 200 cm Height and clearance beneath Tap: mixer tap, easy to use Wardrobe doors: none Height of hanger rail: 122 cm the basin: 74 cm and 55 cm Min. and max. height of wardrobe shelves and drawers: none Height of the lower edge of the Min. and max. height of bathroom Bathroom in adapted room mirror: 92 cm fittings: 100 cm and 110 cm Door: Sliding door with a width of Clear turning circle inside 82 cm (diameter): Ø 150 cm Lifts Total number of lifts: 1 Toilet: Floors served: all floors Accessible up to the door Seat height: 40 cm plus a small Height of flush mechanism: 100 cm Height of call buttons: Width of door: 90 cm step for the basin (must be 104 – 112 cm requested at reception) Width and depth of cab: Min. and max. height of the call Approach area: on left hand side Horizontal grab bar on the right 110 and 139 cm buttons: 90 cm and 116 cm 150 cm and front 78 cm hand side: 70 cm Height of handrail: 92 cm Mirror opposite the door: yes Folding grab bar on the left hand Distance between bars: 61 cm side: 77 cm

10 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 11 ACCOMMODATION 1 STAR HOTELS Other Location Access Main amenities characteristics IBIS MADRID VALENTÍN BEATO HOTEL Reception Ground floor Accessible Height of reception desk: 80 cm and 110 cm Calle Valentín Beato, 20 Breakfast Ground floor Accessible Height of buffet bar: 88 cm 28037 Madrid Buffet and 140 cm Height of table: 75 cm Telephone: 91 375 90 43 Height beneath table 73 cm Fax: 91 375 01 50 Width beneath table: 60 cm Depth beneath table: 26 cm Web: www.ibishotel.com Parking Basement -1 Accessible There is 1 parking space via lift reserved for people with Metro without lift: Suances reduced mobility (PRM), indi- cated by the disabled parking Bus: 77, 104 and 105 sign (ISA). The reserved VALENTÍN BEATO parking space has a lateral approach area of 120 cm. ACCESS ACCESSIBILITY – VISUALLY IMPAIRED The entrance to the hotel is easily accessible and there is no slope. There are 2 sets of double automatic sliding glass doors. Each one Bedrooms has a clearance width of 1.60 m. Colour of door contrasts with Information about hotel services They are both marked with the hotel’s logo, although not in a con- adjacent walls: yes available in Braille: no and in large trasting colour. print: no Room lighting with dimmer switch: TV remote control with large no numbers: yes and in contrasting colours: yes Room free of projecting elements: Audible signals to indicate ACCESSIBILITY – HEARING IMPAIRED no, the coat hanger projects out emergency alarm: yes 20 cm from the wall Signs Room Signs the same size: yes, average height of 130-190 cm and a font size Internet connection: yes TV which communicates with ≥ 1.5 cm reception: no Lettering in a colour which con- Text and symbols: not in relief and TV with teletext decoder: yes TV has alarm clock with visual alert: trasts with the background: yes not in Braille no Main stairs Bedside plug socket: yes Entrance door with peephole: no Edge of stairs marked with a non- Side protection skirting board of Written information on available Light signals to indicate a knock slip strip in a contrasting colour: no ≥ 12 cm on both sides: yes services: yes at the door: no Steps have a riser: yes Steps have nosing: no Communal WCs All steps are the same height: yes The space under the stairs is Door lock with visual aid to indicate Cubicle doors with a gap blocked off: yes either free or occupied: no underneath to see if there is Handrail on either side: yes Continuous handrails on someone inside: no half-landings: no Lifts Handrail extends past top and Distinctively textured and contras- Visual signs indicating the floor Emergency button with a light bottom of stairs: no tingly coloured strip at the top and and direction of movement, both to show that the emergency call bottom of the stairs: no inside and outside the cab: yes has been received: no Lift Emergency system Cab with audio signals: yes Control buttons in contrasting Emergency alarm systems with visual alerts: no colours: yes Keypad with numbers in relief: yes Keypad with numbers in Braille: no

12 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 13 ACCOMMODATION 1 STAR HOTELS Valentín Beato

ACCESSIBILITY – PHYSICALLY DISABLED Width of approach: right hand side Wing-out grab bar on the right hand 150 cm, front 110 cm side: no Swing-out grab bar on the right hand side at a height of 60-80 cm Adapted room (No. 22) Number of adapted rooms: 3 Basin: with a pedestal On the 2nd floor, via accessible Door width: 87 cm with a 4 cm Height and clearance beneath Tap: mixer tap route projection at the bottom edge the basin: 76 cm and 15 cm Clear turning circle inside Height of climate control: 158 cm Height of the lower edge of the Height of bathroom fittings: (diameter): Ø 150 cm mirror: 100 cm 96-105 cm Bed height: 55 cm Space for access to the bed: right Lifts No. of lifts: 3, all with the same hand side 60 cm, left hand side specifications. Two link the ground 95 cm floor to the upper floors (rooms), Wardrobe doors: there are Height of coat rack: 158 cm and one links the ground floor to the no doors basement (parking) Height of wardrobe shelves and drawers: 40-164 cm Route: accessible up to the door Height of call buttons: 112 cm Bathroom in adapted room of the lift Door: opens inwards with a width Clear turning circle inside Door width: 80 cm Width and depth of cab: of 82 cm (diameter): Ø 150 cm 98 and 118 cm Toilet: Height of the lift buttons: Height of handrail: 90 cm Seat height: 40 cm Height of flush mechanism: 100 cm 90-115 cm Width of approach: right hand Swing-out grab bar on the right side 85 cm, left hand side 50 cm, hand side at a height of 62-77 cm front 150 cm Fixed grab bars on the left hand side: no Basin: Height and clearance beneath Tap: mixer tap Other Location Access Main the basin: 73 cm and 40 cm amenities characteristics Height of the lower edge of the Height of bathroom fittings: Reception Ground floor Accessible Height of reception desk: mirror: 90 cm 100-165 cm 80-106 cm Shower: Cafeteria Ground floor Accessible Height of the counter: Width of approach to shower: Shower base: flush with floor 114 cm 120 cm Table height: 75 cm Shower floor: non-slip Shower chair or seat: fold-out and Height under table: 73 cm fixed to the wall Width under table: 66 cm Height and location of horizontal Has a vertical grab bar which is Depth under table: 20 cm grab bar: 76 cm on same wall used for adjusting the height of the Tables with a central main leg as taps shower head Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Mixer tap Tap height: 120 cm, on accessible Breakfast Table height: 73 cm wall buffet Height under table 70 cm Adjustable shower-head height: It has a curtain Width under table: 65 cm yes, 145-190 cm Depth under table: 25 cm Adapted toilets in No. of adapted bathrooms in Tables with a central main leg communal areas communal areas: 2, both are unisex Parking Outside hotel Accessible There is one parking space On ground floor, with an Opens inwards with a width of and floors: -1 for people with limited accessible route 77 cm mobility (PRM), indicated by Clear turning circle inside (diameter): Ø 150 cm the disabled parking sign Toilet: (ISA) on floor -1 Seat height: 40 cm Height of flush mechanism: 76 cm

14 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 15 ACCOMMODATION 1 STAR HOTELS

ACCESSIBILITY – VISUALLY IMPAIRED SANCHO HOTEL Paseo de , 56 Signs 28045 Madrid Signs the same size: yes, average height of 130-190 cm and a font size of ≥ 1.5 cm Telephone: 91 530 67 00 Lettering in a colour which Text and symbols: not in relief Fax: 91 530 67 08 contrasts with the background: yes and not in Braille Main stairs Web: www.hotel-sancho.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro with lift: Delicias colour: no Steps have a riser: yes All steps are the same height: yes Bus: 8, 19, 45, 47, 59, 85, 86 and 24 Steps have nosing: no SANCHO The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no ACCESS Strip of surface of a different texture and contrasting colour at the top The main entrance has 2 steps and there is an alternative 96 cm and bottom of the stairs: no wide, 1.14 m long ramp, with an incline of 14%. Lifts There are 2 sets of double automatic sliding glass doors, which are Cab with audio signals: yes Control buttons in contrasting 1.15 m wide. Neither of them is marked with horizontal strips or a colour: yes logo in a contrasting colour. Keypad with numbers in relief: Keypad with numbers in Braille: yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

16 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 17 ACCOMMODATION 1 STAR HOTELS Sancho

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room 116 cm Accessible route via lift Door width: 78 cm Cafeteria Ground floor Accessible Height of the counter: Clear turning circle inside Height of climate control: 137 cm 74 cm (diameter): Ø 150 cm Table height: 70 cm Bed height: 53 cm Space for access to the bed: right Height under table: 73 cm hand side 92 cm, left hand side Width under table: 60 cm 92 cm Depth under table: 33 cm Wardrobe doors: sliding doors with Height of coat rack: 170 cm Restaurant / Ground floor Accessible Table height: 74 cm knobs, difficult to open Breakfast Height under table 66 cm Bathroom in adapted room buffet Width under table: 58 cm Door: with a width of 78 cm Clear turning circle inside Depth under table: 64 cm (diameter): Ø 150 cm Communal Ground floor Accessible None of them are adapted for Toilet: WCs wheelchair users Seat height: 42 cm Height of flush mechanism: 78 cm Parking Accessible There is 1 parking space Width of approach: neither ≥ 80 cm Swing-out grab bar on the via lift reserved for people with approach reduced mobility (PRM), Basin: indicated by the disabled Height and clearance beneath Tap: mixer tap parking sign (ISA) the basin: 68 cm Height of the lower edge of the Height of bathroom fittings: 93 cm mirror: 86 cm ACCESSIBILITY – VISUALLY IMPAIRED Shower: Width of approach to shower: Shower base: flush with the floor 120 cm Signs Shower floor: non-slip Shower chair or seat: fold-out and Signs the same size: yes, average height of 164-172 cm and a font size fixed to the wall of ≥ 1.5 cm Does not have horizontal grab bar Height and location of vertical Lettering in a colour which Text and symbols: not in relief grab bar: 98-113 cm contrasts with the background: yes and not in Braille Mixer tap Tap height: 120 cm, on accessible Main stairs wall Edge of stairs marked with a Side protection skirting board of Lifts non-slip strip in a contrasting ≥ 12 cm on both sides: no Route: accessible up to the door Width and depth of cab: colour: no of the lift 98 and 140 cm Steps have a riser: yes All steps are the same height: yes Door width: 80 cm Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

18 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 19 2 STAR HOTELS

1 4C Bravo Murillo 2 4C Puerta de Europa 3 Ibis Madrid 4 Ibis Madrid 5 Infanta Mercedes 6 Julia 7 NH Barajas Express 8 Room Mate Mario ACCOMMODATION 2 STAR HOTELS 4C Bravo Murillo

4C BRAVO MURILLO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Bravo Murillo, 180 28020 Madrid Adapted room (No. 140) Number of adapted rooms: 2 On the 1st floor, accessible via lift Width of door: 77 cm Telephone: 91 567 08 82 Clear turning circle inside Height of climate control: 125 cm Fax: 91 579 96 62 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: right Web: www.hoteles4c.com hand side 57 cm, left hand side 110 cm Metro without lift: Estrecho Wardrobe doors: folding doors Height of coat rack: 170 cm with knobs, difficult to open Bus: 64, 124 and 127 Height of wardrobe shelves and drawers: 20-75 cm 4C BRAVO MURILLO Bathroom in adapted room Door: inward opening with a Clear turning circle inside width of 78 cm (diameter): Ø 150 cm ACCESS Toilet: Height of seat: 41 cm Height of flush mechanism: 76 cm The entrance to the hotel is level. Width of approach: right hand Folding grab bar on the right hand There are two automatic, sliding doors, with a clearance width of side 70 cm, left hand side side at a height of 56-77 cm 1.80 cm. They are marked with horizontal strips and the logo of the 100 cm, front 170 cm hotel but neither of these are in a contrasting colour. No grab bar on the left hand side Basin: the basic has two legs that could hamper frontal approach of wheelchair Height and clearance beneath Tap: mixer tap ACCESSIBILITY – HEARING IMPAIRED the basin: 82 cm and 41 cm Height of the lower edge of the Height of bathroom fittings: 87 cm mirror: 120 cm Room Shower: Internet connection: yes TV which communicates with Width of approach to shower: Shower base: with a step of 10 cm reception: no 160 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Shower floor: non-slip Shower chair or seat: mobile yes Height and location of horizontal No vertical grab bar Bedside plug socket: yes Entrance door with peephole: no grab bar: 109 cm, on wall to the Written information on available Light signals to indicate a knock side of the tap services: yes at the door: no Mixer tap Height of the tap: 110 cm, on Communal WCs accessible wall Door lock with visual aid to indicate Cubicle doors with a gap Adjustable shower-head height: Folding shower screen either free or occupied: no underneath to see if there is yes someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

22 MADRID PARA TODOS ACCESSIBLE TOURISM GUIDE 23 ACCOMMODATION 2 STAR HOTELS 4C Bravo Murillo

Lifts No. of lifts 2 ACCESSIBILITY – VISUALLY IMPAIRED Accessible right up to the door Height of call buttons: 100-120 cm of the lift Width of door: 80 cm Width and depth of cab: Signs 94 cm and 127 cm Signs the same size: yes, average height of 165 cm and a font size of Height of lift buttons: 110-130 cm There is no handrail ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: yes Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: no of stairs: no Reception Ground floor Accessible Height of reception desk: Strip of surface of a different texture and contrasting colour at the top 116 cm and bottom of the stairs: no Communal Ground floor Accessible None of them are adapted Lifts WCs for wheelchair users Cab with audio signals: no Control buttons in contrasting Breakfast Mezzanine Accessible Height of buffet bar: colour: yes Buffet via lift 76-105 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height of table: 74 cm yes yes Height beneath table 68 cm Width beneath table: 70 cm Depth beneath table: 70 cm Parking Basement Accessible There are no parking spaces floor via lift for people with limited (-1, -2 and -3) mobility (PRM)

24 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 25 ACCOMMODATION 2 STAR HOTELS 4C Puerta Europa

4C PUERTA DE EUROPA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Bravo Murillo, 364 28020 Madrid Adapted room (No. 107) Number of adapted rooms: 1 On the 1st floor, via accessible Width of door: 77 cm Telephone: 91 579 60 77 route Fax: 91 571 23 71 Clear turning circle inside Height of climate control: 150 cm (diameter): Ø 150 cm Web: www.hoteles4c.com Height of bed: 50 cm Space for access to the bed: right hand side and left hand side 110 cm Metro without lift: Valdeacederas Wardrobe doors: Folding doors Height of coat rack: 170 cm with knobs, difficult to open 4C PUERTA Bus: 49, 66 and 124 Height of wardrobe shelves and drawers: 20-70 cm DE EUROPA Bathroom in adapted room Door: with a width of 77cm Clear turning circle inside (diameter): Ø 150 cm Toilet: ACCESS Seat height: 40 cm Height of flush mechanism: 78 cm The entrance to the hotel is accessible, and there is no slope. Width of approach: right hand side Fixed grab bars on the right hand There is a double set of automatic, sliding doors with a clearance 70 cm, left hand side 74 cm, side: no front 160 cm width of 1.10 m. Folding grab bar on the left hand side at a height of 60-82 cm It is not marked with horizontal strips or a logo in a contrasting colour. Basin: supported on 2 legs on either side Height and clearance beneath Tap: mixer tap the basin: 80 cm and 45 cm Height of the lower edge of Height of bathroom fittings: 100 cm the mirror: 120 cm ACCESSIBILITY – HEARING IMPAIRED Shower: Width of approach to shower: Shower base: level with the floor Room 140 cm Internet connection: yes TV which communicates with Shower floor: non-slip Shower chair or seat: Folding reception: no variety, fixed to the wall in a TV with teletext decoder: yes TV has alarm clock with visual alert: recess no Height and location of horizontal Has a vertical grab bar which is Bedside plug socket: yes Entrance door with peephole: no grab bar: 110- 120 cm on wall used for adjusting the height of the Written information on available Light signals to indicate a knock to the side of the tap, on the same shower head services: yes at the door: no wall as the chair Communal WCs Mixer tap Height of the tap: 110-190 cm, on Door lock with visual aid to indicate Cubicle doors with a gap accessible wall either free or occupied: no underneath to see if there is Adjustable shower-head height: Has a folding shower screen someone inside: no yes Lifts Lifts No. of lifts 1. Connects all the floors Visual signs indicating the floor Emergency button with a light Route: accessible up to the door Height of call buttons: 109-114 cm and direction of movement, both to show that the emergency call of the lift inside and outside the cab: yes has been received: no Width of door: 80 cm Width and depth of cab: Emergency system 100-118 cm Emergency alarm systems with visual alerts: no Height of the control buttons: Height of handrail: 92 cm 110-135 cm

26 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 27 ACCOMMODATION 2 STAR HOTELS

Other Location Access Main IBIS MADRID amenities characteristics AEROPUERTO BARAJAS HOTEL Reception Ground floor Accessible Height of reception desk: Avenida General, 49 120 cm Communal Ground floor Accessible None of them are adapted for 28041 Madrid WCs wheelchair users Breakfast Ground floor Accessible Height of buffet bar: Telephone: 91 301 09 99 buffet there is none Fax: 91 305 73 50 Height of table: 74 cm Height beneath table 70 cm Web: www.accorhotels.com Width beneath table: 80 cm Depth beneath table: 35 cm Metro with lift: Barajas Tables with central leg IBIS MADRID Parking Basement Accessible There are no parking AEROPUERTO BARAJAS Bus: 105 and 115 floor via lift spaces for people with limited (-1 and -2) mobility (PRM) ACCESS The main entrance to the hotel is at street level and there is no slope. There are 2 sets of double, sliding, glass doors with a clearance width of 1.60 m. ACCESSIBILITY – VISUALLY IMPAIRED Both of them are marked with horizontal strips and the hotel’s logo, but neither of these are in a contrasting colour. Between both sets of doors there is a ramp, 4 m wide and 5 m long Signs with a suitable incline of 6.9%. There is no handrail, but along its Signs the same size: yes, average height of 170-175 cm and a font size whole length there is colour contrasted flooring with a distinctive tex- of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief ture. contrasts with the background: yes and not in Braille Main stairs ACCESSIBILITY – HEARING IMPAIRED Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Room Steps have a riser: yes All steps are the same height: yes Internet connection: yes TV which communicates with Steps have nosing: yes reception: no The space under the stairs is Handrail on either side: yes TV with teletext decoder: yes TV has alarm clock with visual alert: blocked off: yes no Continuous handrails on Handrail extends at top and bottom Bedside plug socket: yes Entrance door with peephole: no half-landings: no of stairs: no Written information on available Light signals to indicate a knock Strip of surface of a different texture and contrasting colour at the top services: yes at the door: no and bottom of the stairs: no Communal WCs Lifts Door lock with visual aid to indicate Cubicle doors with a gap Cab with audio signals: yes Control buttons in contrasting either free or occupied: no underneath to see if there is colour: yes someone inside: no Keypad with numbers in relief: Keypad with numbers in Braille: Lifts yes yes Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

28 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 29 ACCOMMODATION 2 STAR HOTELS Ibis Barajas

ACCESSIBILITY – PHYSICALLY DISABLED Basin: Height and clearance beneath the Tap: mixer tap Adapted room (No. 148) Number of adapted rooms: 6 basin: 70 cm and 53 cm On the 1st floor, accessible via lift Width of door: 88 cm Height of the lower edge of the Height of bathroom fittings: Clear turning circle inside Height of climate control: 147 cm mirror: 85 cm 85-100 cm (diameter): Ø 150 cm Lifts No. of lifts 3 Height of bed: 50 cm Space for access to the bed: right Route: accessible up to the door Height of call buttons: 110 cm hand side 57 cm and left hand side of the lift 110 cm Width of door: 90 cm Width and depth of cab: Wardrobe doors: no doors Height of coat rack: 155 cm 105 and 136 cm Height of wardrobe shelves and drawers: 45-155 cm Height of the control buttons: Height of handrail: 90 cm Bathroom in adapted room 90-110 cm Door: sliding door with a width of Clear turning circle inside 84 cm (diameter): Ø 150 cm Toilet: Height of seat: 40 cm Height of flush mechanism: 110 cm Width of approach: left hand Fixed grab bars on the right hand side 76 cm, front 90 cm side: no Folding grab bar on the left hand side at a height of 60-77 cm Basin: Height and clearance beneath Tap: mixer tap Other Location Access Main the basin: 66 cm and 55 cm amenities characteristics Height of the lower edge of the Height of bathroom fittings: 80 cm Reception Ground floor Accessible Height of reception desk: mirror: 85 cm 72 and 126 cm. It allows Shower: wheelchair users access Width of approach to shower: Shower base: level with the floor right up to the desk from the 110 cm front. Shower floor: non-slip Shower chair or seat: fixed Cafeteria Ground floor Accessible Height of bar: 110 cm Height and location of horizontal Has a vertical grab bar which is Height of table: 75 cm grab bar: 80 cm, on the same wall used for adjusting the height of the Height beneath table 74 cm as the tap shower head Width beneath table: 75 cm Mixer tap Height of the tap: 90-155 cm, on Depth beneath table: 30 cm accessible wall Table with central leg Adjustable shower-head height: No shower screen, just a shower Restaurant Ground floor Accessible Height of buffet bar: yes curtain (only dinner)/ 75-90 cm Adapted toilets in communal No. of adapted toilets in communal Breakfast Height of table: 74 cm areas areas: 1 buffet Height beneath table 70 cm On ground floor, with an Sliding door with a width of 83 cm Width beneath table: 60 cm accessible route Depth beneath table: 24 cm Clear turning circle inside (diameter): Ø 150 cm Table with central leg Toilet: Parking Basement Accessible There are 2 parking spaces Height of seat: 40 cm Height of flush mechanism: 100 cm floor (-2) via lift for people with limited Width of approach: right hand side Folding grab bar on the right hand mobility (PRM), indicated by 80 cm, front 180 cm side: yes, height 67-85 cm the disabled parking sign Folding grab bar on the left hand side: no (ISA)

30 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 31 ACCOMMODATION 2 STAR HOTELS

ACCESSIBILITY – VISUALLY IMPAIRED IBIS MADRID CENTRO HOTEL Calle Manuela Malasaña, 6 28004 Madrid Signs Signs the same size: yes, average height of 150-215 cm and a font size Telephone: 91 448 58 16 of ≥ 1.5 cm Fax: 91 446 53 37 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.ibishotel.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: only on Metro without lift: colour: no one side Steps have a riser: yes All steps are the same height: yes IBIS MADRID Bus: 21, 147 and 149 Steps have nosing: no CENTRO HOTEL The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no ACCESS Strip of surface of a different texture and contrasting colour at the top The main entrance is accessible. There are no steps or any narrow and bottom of the stairs: no stretches to impede access. Lifts There is a manually opened glass door measuring 80 cm wide. Cab with audio signals: no Control buttons in contrasting It is marked with the hotel’s logo, using sharply contrasting colours. colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: yes Light signals to indicate a knock at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

32 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 33 ACCOMMODATION 2 STAR HOTELS Ibis Madrid Centro

ACCESSIBILITY – PHYSICALLY DISABLED Lifts No. of lifts 1. Connects all the floors Route: accessible up to the door Width and depth of cab: 112 and Adapted room (No. 206) Number of adapted rooms: 2 of the lift via a ramp with a width of 142 cm On the 2nd floor, accessible via lift Width of door: 77 cm 1.2 m, a length of 3.20 m and a Clear turning circle inside Height of climate control: 130 cm recommended incline of 6.9%. (diameter): Ø 150 cm Has a 100 cm handrail Height of bed: 58 cm Space for access to the bed: left Width of door: 75 cm Height of handrail: 100 cm hand side 110 cm Height of coat rack: 164 cm Other Location Access Main Bathroom in adapted room amenities characteristics Door: with a width of 80 cm Clear turning circle inside Reception Ground floor Accessible Height of reception desk: (diameter): Ø 150 cm 100 cm Toilet: Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Height of seat: 40 cm Height of flush mechanism: 95 cm Breakfast Height of table: 75 cm Width of approach: front Fixed grab bars on the right hand buffet Height beneath table 71 cm side: yes, height of 70 cm Width beneath table: 49 cm Folding grab bar on the left hand side at a height of 74-76 cm Depth beneath table: 59 cm Basin: Height and clearance beneath the Tap: mixer tap basin: 69 cm and 50 cm ACCESSIBILITY – VISUALLY IMPAIRED Height of the lower edge of the Height of bathroom fittings: 82 cm mirror: 85 cm Shower: Signs Width of approach to shower: Shower base: level with the floor Signs the same size: yes, average height of 145-175 cm and a font size 80 cm of ≥ 1.5 cm Shower floor: non-slip Shower chair or seat: fixed Lettering in a colour which Text and symbols: not in relief Height and location of horizontal Height and location of vertical grab contrasts with the background: yes and not in Braille grab bar: 80 cm, wall to the side bar: 80-120 cm, same wall as Main stairs of the tap the tap Edge of stairs marked with a Side protection skirting board of Mixer tap Height of the tap: 100-142 cm, on non-slip strip in a contrasting ≥ 12 cm on both sides: no accessible wall colour: no Adjustable shower-head height: Folding shower screen Steps have a riser: yes All steps are the same height: yes yes Steps have nosing: no Adapted toilets in communal No. of adapted toilets in communal The space under the stairs is Handrail on either side: yes areas areas: 2 blocked off: There is none On ground floor, with an accessible Door with a width of 80 cm Continuous handrails on Handrail extends at top and bottom route half-landings: yes of stairs: no Clear turning circle inside (diameter): Ø 150 cm Strip of surface of a different texture and contrasting colour at the top Toilet: and bottom of the stairs: no Height of seat: 42 cm Height of flush mechanism: 100 cm Lifts Width of approach: left hand side Fixed grab bar on the right hand Cab with audio signals: no Control buttons in contrasting 120 cm side: yes, height 75 cm colour: yes Folding grab bar on the left hand side: no Keypad with numbers in relief: Keypad with numbers in Braille: Basin: yes yes Height and clearance beneath the Tap: mixer tap basin: 70 cm and 20 cm Height of the lower edge of the Height of bathroom fittings: 100 cm mirror: 100 cm

34 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 35 ACCOMMODATION 2 STAR HOTELS Infanta Mercedes

INFANTA MERCEDES HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle Huesca, 21 28020 Madrid Adapted room (No. 510) Number of adapted rooms: 1 On the 5th floor, accessible via lift Width of door: 77 cm Telephone: 91 570 33 33 Clear turning circle inside Height of climate control: uses a Fax: 91 571 11 56 (diameter): Ø 150 cm remote control Height of bed: 42 cm Space for access to the bed: left Web: www.hotelinfantamercedes.es hand side 151 cm Height of wardrobe shelves and drawers: 25-120 cm Metro without lift: Tetuán Bathroom in adapted room Door: inward opening with a width Clear turning circle inside Bus: 3, 66, 124, 126 and 149 of 80 cm (diameter): Ø 150 cm INFANTA MERCEDES Toilet: Height of seat: 39 cm Height of flush mechanism: 75 cm Width of approach: none ≥ 80 cm Folding grab bar on the right hand side at a height of 78 cm ACCESS Folding grab bar on the left hand Distance between bars: 53 cm There is a single step at the main entrance with varying heights side at a height of 78 cm along its length, and there is no alternative ramp. Basin: There is an automatic glass door measuring 65 cm wide It is not Height and clearance beneath Tap: mixer tap the basin: 81 cm (adjustable) marked with horizontal strips or a logo in a contrasting colour. and 50 cm Height of the lower edge of Height of bathroom fittings: 100 cm the mirror: 100 cm Bath: Height of bath: 47 cm Height and location of horizontal grab bar: 58-68 cm ACCESSIBILITY – HEARING IMPAIRED Transfer bench: no Has a vertical grab bar Mixer tap at 62 cm Shower head at 110 cm. Height can Room be adjusted Internet connection: yes TV which communicates with Has a curtain reception: no Lifts No. of lifts 2 TV with teletext decoder: yes TV has alarm clock with visual alert: Route: accessible up to the door Height of call buttons: 110 cm no Width of door: 80 cm Width and depth of cab: 102 and Bedside plug socket: yes Entrance door with peephole: no 121 cm Written information on available Light signals to indicate a knock Height of the control buttons: 108-120 cm services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

36 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 37 ACCOMMODATION 2 STAR HOTELS Infanta Mercedes

Other Location Access Main amenities characteristics ACCESSIBILITY – VISUALLY IMPAIRED Reception Ground floor Accessible Height of reception desk: 114 cm Signs Cafeteria Ground floor Accessible Height of bar: 126 cm Signs the same size: yes, average height of 171-178 cm and a font size via lift and Height of table: 76 cm of ≥ 1.5 cm with a ramp, Height beneath table 74 cm Lettering in a colour which Text and symbols: not in relief 124 cm long Width beneath table: 88 cm contrasts with the background: yes and not in Braille with an Depth beneath table: 40 cm Main stairs incline of Edge of stairs marked with a Side protection skirting board of 10% non-slip strip in a contrasting ≥ 12 cm on both sides: no Restaurant / Ground floor Accessible Height of buffet bar: 84 cm colour: yes Breakfast Height of table: 76 cm Steps have a riser: yes All steps are the same height: yes Buffet Height beneath table 73 cm Steps have nosing: yes Width beneath table: 70 cm The space under the stairs is Handrail on either side: yes Depth beneath table: 70 cm blocked off: There is none Meeting First floor Accessible Height of table: 74 cm Continuous handrails on Handrail extends at top and bottom rooms (1) via lift Height beneath table 70 cm half-landings: no of stairs: no Width beneath table: 200 cm Strip of surface of a different texture and contrasting colour at the top Depth beneath table: 45 cm and bottom of the stairs: no Communal Ground floor Accessible None of them are adapted for Lifts WCs via lift wheelchair users Cab with audio signals: no Control buttons in contrasting Parking Adjoining Not Parking is reached via stairs colour: yes building accessible with no alternative lift Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

38 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 39 ACCOMMODATION 2 STAR HOTELS Julia

JULIA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Julián Camarillo, 9 28037 Madrid Adapted room (No. 106) Number of adapted rooms: 1 On the 1st floor, accessible via lift Width of door: 85 cm Clear turning circle inside Height of climate control: 120 cm Telephone: 91 440 12 17 (diameter): Ø 150 cm Fax: 91 375 82 15 Height of bed: 55 cm Space for access to the bed: right hand side 160 cm, left hand side Web: www.hoteljulia.es 160 cm Wardrobe doors: sliding Height of coat rack: 115 cm Metro without lift: García Noblejas Height of wardrobe shelves and drawers: 80 cm JULIA Bathroom in adapted room Bus: 70, 38, 105, 48 Door: sliding door with a width of Clear turning circle inside 83 cm (diameter): Ø 150 cm Toilet: Height of seat: 40 cm Height of flush mechanism: 110 cm Width of approach: left hand side Folding grab bar on the right hand ACCESS at an angle side at a height of 53-70 cm The main entrance is accessible, there are no steps or any narrow Folding grab bar on the left hand Distance between bars: 62 cm stretches to impede access. side at a height of 53-70 cm There is an automatic glass door measuring 80 cm wide. Basin: It is not marked with horizontal strips or a logo in a contrasting colour. Height and clearance beneath Tap: mixer tap the basin: 80 cm and 40 cm Height of the lower edge of the Height of bathroom fittings: 85 cm mirror: 110 cm Shower: Width of approach to shower: Shower base: level with the floor 125 cm ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower chair or seat: fixed to the wall and folds out Room Height and location of horizontal Height and location of vertical grab Internet connection: yes TV which communicates with grab bar: 75 cm, same wall as bar: 80-160 cm, on wall to the side reception: no the tap of the tap TV with teletext decoder: yes TV has alarm clock with visual alert: Thermostatic tap Height of the tap: 120-130 cm, on no accessible wall Bedside plug socket: yes Entrance door with peephole: no Adjustable shower-head height: Folding shower screen Written information on available Light signals to indicate a knock yes Adapted toilets in communal services: yes at the door: no No. of adapted toilets in communal Communal WCs areas areas: 1 Door lock with visual aid to indicate Cubicle doors with a gap On ground floor, within the male Sliding door with a width of 78 cm either free or occupied: no underneath to see if there is toilets, accessible someone inside: no Clear turning circle inside (diameter): Ø 150 cm Lifts Toilet: Visual signs indicating the floor Emergency button with a light Height of seat: 40 cm Height of flush mechanism: 110 cm and direction of movement, both to show that the emergency call Width of approach: none. The sink Fixed grab bar on the right hand inside and outside the cab: yes has been received: no is located along the approach side: yes, height 65 cm Emergency system hampering transfer to the toilet Emergency alarm systems with visual alerts: no Folding grab bar on the left hand Distance between the bars: 53 cm side: yes, height 70 cm 40 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 41 ACCOMMODATION 2 STAR HOTELS Julia

Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 70 cm and 40 cm Height of the lower edge of the Height of bathroom fittings: Signs mirror: 110 cm 90-120 cm Signs the same size: yes, average height of 195 cm and a font size of Panoramic Lifts No. of lifts 2 ≥ 1.5 cm Accessible right up to the door Height of call buttons: 100 cm Lettering in a colour which Text and symbols: not in relief of the lift contrasts with the background: no and not in Braille Width of door: 80 cm Width and depth of cab: 100 cm Main stairs and 160 cm Edge of stairs marked with a Side protection skirting board of Height of control buttons: Height of handrail: 90 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes 90-160 cm colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: no blocked off: There is none Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: yes of stairs: no Reception Ground floor Accessible Height of reception desk: Strip of surface of a different texture and contrasting colour at the top 125 cm and bottom of the stairs: no Cafeteria / Ground floor Accessible Height of bar: 110 cm Lifts Restaurant along a Height of table: 74 cm Cab with audio signals: yes Control buttons in contrasting narrow, Height beneath table 71 cm colour: yes sloping Width beneath table: 58 cm Keypad with numbers in relief: Keypad with numbers in Braille: corridoor, Depth beneath table: 60 cm yes yes 86 cm long, 140 cm wide and an incline of 10%. Meeting First floor Accessible Height of table: 67 cm rooms (1) via lift Height beneath table 64 cm Width beneath table: 107 cm Depth beneath table: 80 cm Parking Basement Accessible There is 1 parking space for floor (-2) via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

42 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 43 ACCOMMODATION 2 STAR HOTELS NH Barajas Express NH BARAJAS EXPRESS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle Catamarán, 1 28042 Madrid Adapted room (No. 6) Number of adapted rooms: 1 Located in an adjoining building. Width of door: 77 cm Telephone: 91 742 02 00 En route, there are two sets of Fax: 91 741 11 00 steps, both with an alternative ramp. The first ramp is 3.9 m long Web: www.nh-hoteles.com and 99 cm wide, with an incline of 11%. The second ramp which Bus: 114 3.88 m long and 99 cm wide, with an adequate incline of 9%. Neither NH BARAJAS EXPRESS have handrails Clear turning circle inside Height of climate control: 107 cm (diameter): Ø 150 cm Height of bed: 57 cm Space for access to the bed: right hand side 79 cm, left hand side ACCESS 76 cm The main entrance has no steps, stairways or narrow passageways Height of coat rack: 182 cm to impede access. Bathroom in adapted room The main door is of mirrored glass, opens automatically, and is Door: width of 81 cm Clear turning circle inside 1.30 m wide. It is not marked with horizontal strips or a logo in a con- (diameter): Ø 150 cm trasting colour. Toilet: Height of seat: 42 cm Width of approach: side approach Grab bar on the approach side of 61 cm Basin: Clearance beneath the basin: Tap: mixer tap ACCESSIBILITY – HEARING IMPAIRED 59 cm Height of the lower edge of the Height of bathroom fittings: 157 cm mirror: 91 cm Room Shower: Internet connection: yes TV which communicates with Shower base: with a step reception: no Shower floor: non-slip Shower chair or seat: there is none TV with teletext decoder: yes TV has alarm clock with visual alert: There is a horizontal grab bar There is a vertical grab bar no Lifts No. of lifts 2 Bedside plug socket: no Light signals to indicate a knock Accessible right up to the door Width and depth of cab: at the door: no of the lift 113 cm and 130 cm Written information on available services: yes Width of door: 79 cm Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

44 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 45 ACCOMMODATION 2 STARS HOTELS

Other Location Access Main ROOM MATE MARIO amenities characteristics Calle Campomanes, 4 Reception Ground floor Accessible Height of reception desk: 28013 Madrid 114 cm Cafeteria Ground floor Accessible Height of bar: 114 cm Telephone: 91 548 85 48 Height of table: 60 cm Fax: 91 559 12 88 Restaurant / Ground floor Accessible Height of table: 75 cm Breakfast Height beneath table 73 cm buffet Width beneath table: 70 cm Web: www.room-matehotels.com Depth beneath table: 36 cm Parking Ground floor Not Metro with lift: Opera and Callao in adjoining accessible, building via stairs Bus: 1, 2, 3, 5, 9, 15, 20, 25, 39, 44, 46, 50, ROOM MATE MARIO 51, 52, 53, 74, 75, 133, 138, 146, 147, 148, 150, 202, M1, M2, C1 and C2

ACCESSIBILITY – VISUALLY IMPAIRED ACCESS The hotel has an access ramp to the hotel with a 6.9% incline. It has Signs a clearance width of 1.90 m. Signs the same size: yes, average height of 180-187 cm and a font size The main entranceway has a step, the height of which varies of 4-5 cm between 10 cm and 16 cm as the hotel entrance is on a slope. Lettering in a colour which Text and symbols: not in relief There are two sets of double doors but with different characteristics. contrasts with the background: yes and not in Braille Main stairs The first is a large outward opening double wooden door with a clear- Edge of stairs marked with a Side protection skirting board of ance width of 1.44 m. The door is always open. The second set com- non-slip strip in a contrasting ≥ 12 cm on both sides: no prises automatic sliding glass doors. Their clearance width is 1.37 m. colour: no The hotel logo is on the glass but not in a contrasting colour. Steps have a riser: yes All steps are the same height: yes The gap between both doors is 1.37 m with a 6.9% incline and is Steps have nosing: no 2.10 m in length. The space under the stairs is Handrail on either side: no The door has a bell located at a height of 1.27 m. blocked off: there is none Before getting to the double set of doors, there is a doormat that is Continuous handrails on Handrail extends at top and bottom securely affixed to the ground. half-landings: no of stairs: no There is an accessible route that takes guests straight to the recep- Strip of surface of a different texture and contrasting colour at the top tion and help desk. and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: no Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

46 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 47 ACCOMMODATION 2 STAR HOTELS Room Mate Mario

Basin: ACCESSIBILITY – HEARING IMPAIRED Height and clearance beneath the Tap: mixer tap easy to use basin: 77 cm and 50 cm Room Height of the lower edge of the Min. and max. height of bathroom Internet connection: yes Written information on available mirror: 110 cm fittings: 90 cm and 113 cm services: yes Bath: TV which communicates with TV has alarm clock with visual alert: Width and depth of approach area: Height of bath: 46 cm reception: yes yes 170 cm and 135 cm Bedside plug socket: yes Entrance door with peephole: no Transfer table: mobile transfer Tap: mixer tap easy to use Light signals to indicate a knock Emergency alarms with visual table (must be requested at at the door: no alerts: no reception) Communal WCs Height of tap: 60 cm on narrow Height and location of horizontal Door lock with visual aid to indicate Cubicle doors with a gap wall of bath grab bar: none either free or occupied: no underneath to see if there is Height and location of vertical Adjustable shower-head at a height someone inside: no grab bar: none of 150 - 195 cm Lifts Swinging glass shower screen Visual signs indicating the floor Emergency button with a light to Lifts No. 1 Number of lifts: 1 and direction of movement, both show that the emergency call has Access to all floors Accessible right up to the door inside and outside the cab: yes been received: yes Height of call buttons: 117 cm Width of door: 80 cm Emergency system Width and depth of cab: Min. and max. height of the call Emergency alarm systems with visual alerts: no 98 and 120 cm buttons: 87 cm and 104 cm Height of handrail: none Mirror opposite the door: yes

ACCESSIBILITY – PHYSICALLY DISABLED

Adapted room (No. 102) Number of adapted rooms: 1 On 1st floor accessible via lift Width of door: 85 cm Clear turning circle inside Height of climate control: 150 cm (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: right hand side 93 cm, left hand side 103 cm Other Location Access Main Wardrobe doors: swing door Height of hanger rail: 185 cm amenities characteristics opening to 90º with doorknob Reception Ground floor Accessible Height of reception desk: Min. and max. height of wardrobe shelves and drawers: 80 cm 101 cm and 190 cm Communal Ground Not None of the cubicles are Bathroom in adapted room toilets floor – 2 cubi- accessible Access to the toilets near the Door: sliding door with a width Clear turning circle inside (4 cubicles) cles next to reception is impossible due of 72 cm (diameter): Ø 150 cm reception. to three 17 cm high steps. Toilet: First floor – The cubicles located next to Seat height: 40 cm plus a small Height of flush mechanism: 135 cm 2 cubicles the breakfast buffet are step for the basin (must be next to the accessible via two ramps with requested at reception) breakfast a width of 100 cm. The first Approach area: left hand side Folding grab bar on the right hand buffet has a length of 720 cm with a 70 cm, front 182 cm side at a height of 65 cm – 80 cm 10.5% incline; the second Grab bar on the left hand side: none has a length of 70 cm with a 21.20% incline

48 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 49 ACCOMMODATION 2 STAR HOTELS Room Mate Mario

Breakfast First floor Accessible Height of buffet bar: buffet via lift and 83 – 87 cm ACCESSIBILITY – VISUALLY IMPAIRED two ramps Height of table: 76 cm with a width Height beneath table 73 cm Bedrooms of 100 cm. Width beneath table: 75 cm Colour of door contrasts with Information about hotel services The first Depth beneath table: 34 cm adjacent walls: no available in Braille: no and in large has a length print: no of 720 cm Room lighting with dimmer switch: TV remote control with large with a no numbers: yes and in contrasting 10.5% colours: yes incline, the Room free of projecting elements: Audible signals to indicate second has no emergency alarm: yes a length of Signs 70 cm with Signs the same size: yes, average height of 170 cm and a font size of a 21.20% 3 cm incline Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting colour: ≥ 12 cm on both sides: yes No, only non-slip Steps have a riser: yes Steps have nosing: yes All steps are the same height: yes The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends past the top and half-landings: no bottom of stairs: no Distinctively textured and contrastingly coloured strip at the top and bottom of the stairs: no Lift Cab with audio signals: yes Control buttons in contrasting colours: yes Keypad with numbers in relief: yes Keypad with numbers in Braille: yes Emergency System Audible alarma system in place in case of emergency: yes

50 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 51 3 STAR HOTELS

1 Aparthotel-Vicálvaro 15 Petit Palace Encasa Tres Cruces 2 Ganivet 16 Puerta de Toledo 3 Gran 17 Regina 4 Hesperia Hermosilla 18 Room Mate Oscar 5 High Tech Cliper 19 Suites Viena 6 High Tech Gran 20 Sunotel Amaral Avenida 21 Travelodge 7 Holiday Inn Express Torrelaguna Madrid Airport 22 Tryp Gran Vía 8 Inglés 23 Tryp Washington 9 NH Pacífico 24 Victoria 4 10 Petit Palace Arenal 25 Zurbano 11 Petit Palace Ducal 12 Petit Palace Italia 13 Petit Palace Londres 14 Petit Palace Puerta del Sol ACCOMMODATION 3 STAR HOTELS Vicálvaro Encasa APARTHOTEL-VICÁLVARO ENCASA ACCESSIBILITY – HEARING IMPAIRED Carretera de Vicálvaro a la Estación de O’Donnell, 18 Room 28032 Madrid Internet connection: yes Written information on available services: yes Telephone: 91 371 63 83 TV which communicates with TV has alarm clock with visual alert: Fax: 91 776 98 54 reception: no no Bedside plug socket: yes Entrance door with peephole: no Web: www.aparthotelencasa.es Light signals to indicate a knock Emergency alarms with visual at the door: no alerts: no Metro without lift: Puerta de Arganda Communal WCs APARTHOTEL- Door lock with visual aid to indicate Cubicle doors with a gap VICÁLVARO ENCASA Bus: 100 and 106 either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes ACCESS Emergency system The entrance to the hotel is level with the street. It has a clearance Emergency alarm systems with visual alerts: no width of 2 m. The main entranceway has eight 18 cm high steps, with alternative ramp access. The ramp is viable, with two stretches, each measuring 9 m in ACCESSIBILITY – PHYSICALLY DISABLED length, with a 6.9 % incline. It is 1.52 m wide with a double handrail that extends past both ends. Neither end of the ramp has a distincti- Adapted room (No. 201) Number of adapted rooms: 2 vely textured and contrastingly coloured strip to warn of the change On 2nd floor accessible via lift Width of door: 84 cm in gradient. Clear turning circle inside (diameter): Ø 150 cm There are two sets of double doors with similar specifications. Both Height of bed: 50 cm Space for access to the bed: right are double automatic sliding glass doors. They have an overall width hand side 75 cm, left hand side of 1.80 m. They are marked with double horizontal stripes and the 87 cm. Moveable bed hotel logo but not in contrasting colours. Wardrobe doors: easy to open Height of hanger rail: 200 cm It has a video intercom at a height of 1.33 m. The video intercom is sliding doors without handle operated using a single button. Min. and max. height of wardrobe shelves and drawers: 40 cm Past the double sets of doors is a doormat securely affixed to the and 100 cm ground. Bathroom in adapted room There is an accessible route that takes guests straight to the recep- Door: sliding door with a width Clear turning circle inside tion and help desk. of 80 cm (diameter): Ø 150 cm Toilet: Seat height: 45 cm Height of flush mechanism: 90 cm Approach area: right hand side Folding grab bar on the right hand 90 cm, front 110 cm side at a height of 69 cm – 85 cm Grab bar on the left hand side: none

54 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 55 ACCOMMODATION 3 STAR HOTELS Vicálvaro Encasa Basin: Adapted bathroom in communal areas Height and clearance beneath the Tap: mixer tap easy to use Next to reception and cafeteria On ground floor - accessible basin: 77 cm and 50 cm Bathroom door: width of doorway: Cubicle door: inward opening with a Height of the lower edge of the Min. and max. height of bathroom 134 cm width of 85 cm mirror: 97 cm fittings: 95 cm Clear turning circle inside (diameter): Ø 150 cm Shower: Toilet Width and depth of approach area: Shower base: level with floor Seat height: 45 cm Height of flush mechanism: 90 cm 160 cm and 140 cm Approach area: left hand side Grab bar on right hand side: no Shower floor: non-slip Shower chair or seat: none 103 cm, front 110 cm Height and location of horizontal Height and location of vertical grab Folding grab bar on left hand side: 70 - 86 cm grab bar: 96 cm, on wall to side of bar: 100 - 155 cm, on the same Basin the tap wall as the tap Height and clearance beneath the Tap: push-down tap difficult to Tap: mixer tap easy to use Height of tap: 115 cm basin: 71 cm and 55 cm use Non-adjustable shower-head at a Outward opening glass shower Height of the lower edge of the Min. and max. height of bathroom height of 115 cm screen mirror: 110 cm fittings: 110 cm Kitchen in adapted room Lift No. 1 Number of lifts: 2. One larger than Door: doorway but no door with Clear turning circle inside the other but located next to each width of 80 cm (diameter): Ø 150 cm other Floor: non-slip Clearance between furniture: 90 cm Access to all floors Accessible right up to the door Room free of projecting elements: Sufficient lighting: yes Height of call buttons: 105 cm Width of door: 80 cm yes Width and depth of cab: 104 and Min. and max. height of the call Table Countertop 121 cm buttons: 97 cm and 130 cm Height of table: 76 cm Does not give wheelchair users Height of handrail: 92 cm Mirror opposite the door: yes close access to the countertop Lift No. 2 Height below table: 65 cm Height of countertop: 89 cm Access to all floors Accessible right up to the door Width below table: 65 cm Depth of countertop: 60 cm Height of call buttons: 105 cm Width of door: 90 cm Depth below table: 89 cm Width and depth of cab: 107 Min. and max. height of the call Sink Hob and 212 cm buttons: 97 cm and 130 cm Does not give wheelchair users Does not give wheelchair users Height of handrail: 92 cm Mirror opposite the door: yes close access to the sink area close access to the hob Height of sink: 89 cm Height of hob: 89 cm Depth of sink: 60 cm Depth of hob: 74 cm Tap: mixer tap Hob controls: Difficult to use as require a twisting movement of the wrist Washing machine: no Other kitchen equipment Min. and max. height of Refrigerator: difficult to open refrigerator shelves and drawers: 20 – 100 cm Min. and max. height of kitchen Drawers: easy to open shelves and drawers: 40 – 180 cm Height of oven controls: 70 cm Height of washing machine controls: 70 cm Height of microwave controls: 110 cm – above countertop area

56 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 57 ACCOMMODATION 3 STAR HOTELS Vicálvaro Encasa ACCESSIBILITY – VISUALLY IMPAIRED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Bedrooms 113 cm Colour of door contrasts with Information about hotel services Cafeteria / Ground floor Accessible Height of bar: 106 cm adjacent walls: yes available in Braille: no and in large Restaurant Height of table: 76 cm print: no Height beneath table: 70 cm Room lighting with dimmer switch: TV remote control with large Width beneath table: 80 cm no numbers: yes and in contrasting Depth beneath table: 36 cm colours: yes Parking Outside the Accessible There are 2 parking spaces Room free of projecting elements: Audible signals to indicate main door. via lift reserved for people with no emergency alarm: yes (2 PRM reduced mobility (PRM), Kitchen parking indicated by the disabled Floor: non-slip Clearance between furniture: 90 cm spaces) and parking sign (ISA) outside Room free of projecting elements: Sufficient lighting: yes basement hotel next to the main door. yes level -1 The reserved parking spaces Signs have a lateral approach area Signs the same size: yes, average height of 170 cm and a font size of of 120 cm. Spaces 16 and 5 cm 17 located at basement Lettering in a colour which con- Text and symbols: not in relief and level -1 are also for the use of trasts with the background: yes not in Braille PRM guests although they Main stairs are not marked as such. Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting colour: ≥ 12 cm on both sides: yes no Steps have a riser: yes Steps have nosing: yes All steps are the same height: yes The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends past the top and half-landings: no bottom of stairs: no Distinctively textured and contrastingly coloured strip at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colours: no Keypad with numbers in relief: yes Keypad with numbers in Braille: yes Distinctively textured and contrastingly coloured strip at entrance to lift: no Emergency System Audible alarm system in place in case of emergency: yes

58 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 59 ACCOMMODATION 3 STAR HOTELS

GANIVET HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Toledo, 111-113 28005 Madrid Adapted room (No. 235) Number of adapted rooms: 4 Telephone: 91 365 36 00 On 2nd floor accessible via lift Width of door: 77 cm Fax: 91 364 02 23 Clear turning circle inside Height of climate control: 160 cm (diameter): Ø 150 cm Web: www.hotelesporcel.com Height of bed: 50 cm Space for access to the bed: right hand side 70 cm, left hand side Metro without lift: Puerta de Toledo 90 cm Wardrobe doors: Folding with Height of coatrack: 170 cm door knobs, difficult to open Bus: 3, 6, 18, 41, 148, C 1 and C 2 Height of wardrobe shelves and drawers: 60-130 cm GANIVET ACCESS The entrance is accessible and has a level surface. There are 2 sets of double automatic, sliding, glass doors both of which have a clearance of 1.17 m. They are marked with horizontal strips and a logo, but not in a con- trasting color. To gain access from the hotel’s reception area, it is necessary to Bathroom in adapted room climb a ramp 98 cm wide and 3.70 m long, with a non-recommended Door: outward opening with a Clear turning circle inside incline of 14%. The ramp has 2 handrails along one side, one of width of 79 cm (diameter): Ø 150 cm Toilet: which is fixed at a height of 80 cm, and the other at 1 m. The han- Seat height: 40 cm Height of flush mechanism: 77 cm drails do not extend past the ends of the ramp. The ramp has a non- Width of approach: left hand side Fixed grab bar on the right hand slip surface. Its ends are not indicated by a distinctively textured or 100 cm, front 100 cm side at a height of 75 cm contrastingly coloured floor surface. Folding grab bar on the left hand Distance between bars: 75 cm ACCESSIBILITY – HEARING IMPAIRED side at a height of 60-75 cm Basin: Height and clearance beneath Tap: mixer tap Room the basin: 76 cm and 60 cm Internet connection: yes TV which communicates with Height of the lower edge of the Height of bathroom fittings: 90 cm reception: no mirror: 95 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Shower: yes Width of approach to shower: Shower base: level with floor Bedside plug socket: yes Entrance door with peephole: no 90 cm Written information on available Light signals to indicate a knock Shower floor: non-slip Shower stool: mobile services: yes at the door: no Height and location of horizontal Has a vertical grab bar on the same Communal WCs grab bar: 100 cm, on wall to side wall as the tap which is used for Door lock with visual aid to indicate Cubicle doors with a gap of the tap adjusting the height of the shower either free or occupied: no underneath to see if there is head someone inside: no Tap: mixer tap Height of tap: 120-140 cm on Lifts accessible wall Visual signs indicating the floor Emergency button with a light Adjustable shower-head height: Folding shower screen and direction of movement, both to show that the emergency call yes inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

60 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 61 ACCOMMODATION 3 STAR HOTELS Ganivet

Adapted bathroom in Number of adapted toilets: 1 Other Location Access Main communal areas amenities characteristics On floor -1, accessible via lift Door: inward opening with a width Reception Ground floor Accessible Height of reception desk: of 71 cm 110 cm Clear turning circle inside (diameter): Ø 150 cm Cafeteria Ground floor Accessible Height of buffet bar: 110 cm Toilet: via ramp Height of table: 76 cm Seat height: 40 cm Height of flush mechanism: 78 cm described Height beneath table: 70 cm Width of approach: left hand side Fixed grab bar on right hand side: 70 cm, front 120 cm 72 cm above Width beneath table: 70 cm Folding grab bar on left hand side: Distance between bars: 68 cm Depth beneath table: 30 cm 55-72 cm Table with central leg Basin: Restaurant / Ground floor Accessible Height of buffet bar: Height and clearance beneath Tap: mixer tap Breakfast 87-95 cm the basin: 78 cm and 50 cm buffet Height of table: 75 cm Height of the lower edge Height of bathroom fittings: 90 cm Height beneath table: 69 cm of the mirror: 100 cm Width beneath table: 60 cm Depth beneath table: 35 cm Table with central leg Parking Floors -1, -2 Accessible There are 5 parking space for and -3 via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

Lifts Number of lifts: 2 Accessible up to the door Height of call buttons: 110-115 cm Width of door: 80 cm Width and depth of cab: 108 and 140 cm Height of control buttons: Height of handrail: 90 cm 95-144 cm

62 MADRID FOR ALL GUÍA DE TURISMO ACCESIBLE 63 ACCOMMODATION 3 STAR HOTELS

GRAN LEGAZPI HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Paseo de , 71 28045 Madrid Signs Signs the same size: yes, average height of 170 cm and a font size of Telephone: 91 539 66 00 ≥ 1.5 cm Fax: 91 530 67 03 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.hotelgranlegazpi.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro with lift: Legazpi colour: no Steps have a riser: yes All steps are the same height: yes Bus: 6, 8, 18, 19, 22, 45, 47, 59, 62, 76, Steps have nosing: yes GRAN LEGAZPI 78, 79, 85, 86, 123, 148 and 247 The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top The main entrance has a step of 20 cm. and bottom of the stairs: no There are 2 sets of automatic, sliding, glass doors. They are marked Lifts with the hotel’s logo in a contrasting color. Between the 2 doors is a Cab with audio signals: no Control buttons in contrasting doormat, which is corectly fixed to the floor. colour: yes Wheelchair users can gain access without using ramps by way of an Keypad with numbers in relief: Keypad with numbers in Braille: outward opening metal door with a handle, located at the entrance to yes no the hotel’s car park. This door is 87 cm wide.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

64 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 65 ACCOMMODATION 3 STAR HOTELS Gran Legazpi

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Adapted room (No. 110) Number of adapted rooms: 2 Reception Ground floor Accessible Height of reception desk: On 1st floor accessible via lift Width of door: 86 cm 110 cm Clear turning circle inside Height of climate control: 165 cm Communal Ground floor Accessible None of them are adapted for (diameter): Ø 150 cm and can also be controlled from WCs wheelchair users reception Cafeteria / Ground floor Accessible Height of buffet bar: 98 cm Height of bed: 50 cm Space for access to the bed: right Breakfast Height of table: 78 cm hand side 80 cm, none on left hand buffet Height beneath table: 74 cm side Width beneath table: 110 cm Wardrobe doors: Sliding without Height of coatrack: 160 cm Depth beneath table: 70 cm knobs Table with central leg Height of wardrobe shelves and drawers: none Parking Ground floor Accessible There are 2 parking space for Bathroom in adapted room people with limited mobility Door: outward opening with Clear turning circle inside (PRM), indicated by the a width of 86 cm (diameter): Ø 150 cm disabled parking sign (ISA) Toilet: Seat height: 50 cm Height of flush mechanism: 110 cm Width of approach: right hand side Folding grab bar on the right hand 95 cm, front 69 cm side at a height of 65-80 cm ACCESSIBILITY – VISUALLY IMPAIRED Fixed grab bar on the left hand Distance between bars: 60 cm side at a height of 80 cm Basin: Signs Height and clearance beneath Tap: mixer tap Signs the same size: yes, average height of 140-180 cm and a font size the basin: 80 cm and 60 cm of ≥ 1.5 cm Height of the lower edge Height of bathroom fittings: 90 cm Lettering in a colour which Text and symbols: not in relief of the mirror: 95 cm contrasts with the background: yes and not in Braille Shower: Main stairs Width of approach to shower: Shower base: level with floor Edge of stairs marked with a Side protection skirting board of 90 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Shower floor: non-slip Shower stool: mobile 40 cm colour: no No horizontal grab bar No vertical grab bar Steps have a riser: yes All steps are the same height: yes Tap: mixer tap Height of tap: 110 cm on accessible Steps have nosing: no wall The space under the stairs is Handrail on either side: yes Adjustable shower-head height: No shower screen blocked off: yes no, 110 cm Continuous handrails on Handrail extends at top and bottom Lifts Number of lifts: 2 half-landings: no of stairs: no Access: with a 12 cm step Height of call buttons: 110-120 cm Strip of surface of a different texture and contrasting colour at the top Width of door: 70 cm Width and depth of cab: and bottom of the stairs: no 96 and 90 cm Lifts Height of control buttons: No handrail Cab with audio signals: no Control buttons in contrasting 120-145 cm colour: no Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

66 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 67 ACCOMMODATION 3 STAR HOTELS H. Hermosilla

HESPERIA HERMOSILLA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Hermosilla, 23 28001 Madrid Adapted room (No. 208) Number of adapted rooms: 2 On 2nd floor accessible via lift Width of door: 77 cm Telephone: 91 246 88 00 Clear turning circle inside Height of climate control: 160 cm Fax: 91 246 88 01 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: both Web: www.hesperia-hermosilla.com right hand side and left hand side 110 cm Metro without lift: Wardrobe doors: Folding with Height of coatrack: 150 cm door knobs, easy to open Height of wardrobe shelves and drawers: 40 cm HESPERIA Bus: 14, 17, 27, 51, 147 and 149 Bathroom in adapted room HERMOSILLA Door: outward opening with Clear turning circle inside ACCESS a width of 77 cm (diameter): Ø 150 cm The street accessing the hotel is wide, level and free of obstacles. Toilet: The main entrance is not easily accessible due to the stairs. There is Seat height: 43 cm Height of flush mechanism: 74 cm an alternative entrance door with 2 access ramps; the first of which is Width of approach: left hand side Folding grab bar on the left hand 1.40 m wide, 1.30 m long and has a non-recommended incline of 74 cm side at a height of 80 cm 10.5%. The second ramp is 1.10 m wide, 2.3 m long and has an No grab bar on the right hand side incline of 12.2%. Both ramps have a handrail fixed at a height of Basin: 94 cm, as well as distinctively textured and contrastingly coloured Height and clearance beneath Tap: mixer tap floor surfaces at both ends. the basin: 46 cm and 70 cm The main door is automatic and made of glass, but it is not marked Height of the lower edge of the Height of bathroom fittings: 144 cm mirror: 68 cm with horizontal strips or a coloured logo. The alternative door is Shower: 1.08 m wide and manually operated and is easy to opens. Width of approach to shower: Shower base: 20 cm step 60 cm ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower chair or stool: fixed Height and location of horizontal No vertical grab bar Room grab bar: 90 cm, on wall to side Internet connection: yes TV which communicates with of the tap reception: no Tap: mixer tap Height of tap: 130 cm on accessible TV with teletext decoder: yes TV has alarm clock with visual alert: wall no No folding shower screen or curtain Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom in Number of adapted toilets: 1 Written information on available Light signals to indicate a knock communal areas services: yes at the door: no On floor -1, accessible via lift Door: outward opening with a width Communal WCs of 80 cm Door lock with visual aid to indicate Cubicle doors with a gap Clear turning circle inside (diameter): Ø 150 cm either free or occupied: no underneath to see if there is Toilet: someone inside: no Seat height: 43 cm Height of flush mechanism: 74 cm Lifts Width of approach: right hand side Folding grab bar on right hand side: Visual signs indicating the floor Emergency button with a light 80 cm 79 cm and direction of movement, both to show that the emergency call Fixed grab bar on left hand side: Distance between bars: 65 cm inside and outside the cab: yes has been received: no 79 cm Emergency system Emergency alarm systems with visual alerts: no

68 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 69 ACCOMMODATION 3 STAR HOTELS H. Hermosilla

Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 65 cm and 51 cm Height of the lower edge of Height of bathroom fittings: Signs the mirror: 100 cm 105-130 cm Signs the same size: yes, average height of 160-172 cm and a font size Lifts Number of lifts: 2 of ≥ 1.5 cm Accessible up to the door Height of call buttons: 80 cm Lettering in a colour which Text and symbols: not in relief Width of door: 80 cm Width and depth of cab: contrasts with the background: yes and not in Braille 95 and 130 cm Main stairs Height of control buttons: 80 cm Height of handrail: 94 cm Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes Other Location Access Main The space under the stairs is Handrail on either side: yes amenities characteristics blocked off: there is none Reception Ground floor Accessible Height of reception desk: Continuous handrails on Handrail extends at top and bottom 110 cm half-landings: yes of stairs: no Cafeteria Ground floor Accessible Height of bar: there is none Strip of surface of a different texture and contrasting colour at the top Height of table: 75 cm and bottom of the stairs: no Height beneath table: 74 cm Lifts Width beneath table: 80 cm Cab with audio signals: no Control buttons in contrasting Depth beneath table: 35 cm colour: yes Restaurant / Ground floor Accessible Height of buffet bar: Keypad with numbers in relief: Keypad with numbers in Braille: Breakfast 50-90 cm no no buffet Height of table: 75 cm Height beneath table: 74 cm Width beneath table: 80 cm Depth beneath table: 35 cm Parking Floors: Accessible There are no parking spaces -2 and -3 via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

70 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 71 ACCOMMODATION 3 STAR HOTELS H. T. Cliper

HIGH TECH CLIPER HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle Chinchilla, 6 28013 Madrid Adapted room Number of adapted rooms: 2 On main floor, accessible via lift Width of door: 80 cm Telephone: 91 531 17 00 Clear turning circle inside Height of climate control: 157 cm Fax: 91 531 17 07 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: right Web: www.hthoteles.com hand side 62 cm, left hand side 79 cm Metro without lift: Gran Vía Height of coatrack: 172 cm Height of wardrobe shelves and drawers: 42-74 cm Bus: 1, 2, 46, 74, 146 and 202 Bathroom in adapted room HIGH TECH CLIPER Door: outward opening with Clear turning circle inside a width of 78 cm (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 80 cm ACCESS Width of approach: side > 80 cm Folding grab bar on the left hand The entrance leading to the reception area has a single step in front side of the door, and some stairs with an alternative platform stair-lift. Basin: The door is automatic, made of glass and is 1.40 m wide. It is not Height and clearance beneath Tap: mixer tap marked with horizontal strips or a contrastingly coloured logo. the basin: 80 cm and 63 cm Height of the lower edge Height of bathroom fittings: 145 cm of the mirror: 74 cm Shower: Width of approach to shower: Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED 134 cm Shower floor: non-slip Shower chair or stool: no Tap: mixer tap Height of tap: 125 cm on accessible Room wall Internet connection: yes TV which communicates with Adjustable shower-head height: no No shower screen or curtain reception: no Adapted bathroom in Number of adapted toilets: 1 TV with teletext decoder: yes TV has alarm clock with visual alert: communal areas no On floor -1, accessible via lift Door: inward foldingwith a width of Bedside plug socket: yes Entrance door with peephole: no 78 cm Written information on available Light signals to indicate a knock Clear turning circle inside (diameter): Ø 150 cm services: no at the door: no Toilet: Communal WCs Seat height: 41 cm Height of flush mechanism: 80 cm Door lock with visual aid to indicate Cubicle doors with a gap Width of approach: lateral There are grab bars either free or occupied: no underneath to see if there is Basin: someone inside: no Height and clearance beneath Tap: mixer tap Lifts the basin: 88 cm and 166 cm Visual signs indicating the floor Emergency button with a light Height of the lower edge of the mirror: 70 cm and direction of movement, both to show that the emergency call Lifts inside and outside the cab: yes has been received: no Accessible up to the door Height of call buttons: 116 cm Emergency system Width of door: 72 cm Width and depth of cab: Emergency alarm systems with visual alerts: no 92 and 119 cm Height of control buttons: No handrail 118-149 cm

72 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 73 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main HIGH TECH GRAN AVENIDA HOTEL amenities characteristics Calle de Mesoneros Romanos, 14 Reception Ground floor Accessible Height of reception desk: 28013 Madrid 113 cm Cafeteria Ground floor Accessible Height of bar: 87-93 cm Telephone: 91 532 71 07 Height of table: 78 cm Fax: 91 532 71 06 Height beneath table: 72 cm Width beneath table: 72 cm Web: www.hthoteles.com Depth beneath table: 32 cm Metro with lift: Callao

HIGH TECH Bus: 1, 2, 46, 74, 146, 202, N16, N17 GRAN AVENIDA and N18

ACCESSIBILITY – VISUALLY IMPAIRED ACCESS On the way to the hotel’s reception area there are 2 individual steps Signs with no ramps which make access difficult. Signs the same size: yes, average height of 161-181 cm and a font size The main door is manually operated, made of glass and is 1.50 m of ≥ 1.5 cm wide. It is not marked with horizontal strips or a contrastingly colou- Lettering in a colour which Text and symbols: not in relief red logo. contrasts with the background: yes and not in Braille There is an alternative entrance which has a ramp with an incline of Main stairs 15%. The door is > 80 cm wide and is made of glass, but is not mar- Edge of stairs marked with a Side protection skirting board of ked with horizontal strips or a contrastingly coloured logo. non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no ACCESSIBILITY – HEARING IMPAIRED The space under the stairs is Handrail on either side: yes blocked off: there is none Room Continuous handrails on Handrail extends at top and bottom Internet connection: yes TV which communicates with half-landings: yes of stairs: no reception: no Strip of surface of a different texture and contrasting colour at the top TV with teletext decoder: yes TV has alarm clock with visual alert: and bottom of the stairs: no no Lifts Bedside plug socket: yes Entrance door with peephole: no Cab with audio signals: no Control buttons in contrasting Written information on available Light signals to indicate a knock colour: yes services: yes at the door: no Keypad with numbers in relief: Keypad with numbers in Braille: Communal WCs yes yes Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

74 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 75 ACCOMMODATION 3 STAR HOTELS H. T. Gran Avenida ACCESSIBILITY – PHYSICALLY DISABLED ACCESSIBILITY – VISUALLY IMPAIRED

Adapted room Number of adapted rooms: 4 Signs On accessible floor via lift Width of door: 77 cm Signs the same size: yes, average height of 157-177 cm and a font size Clear turning circle inside Height of climate control: of ≥ 1.5 cm (diameter): Ø 150 cm 142-150 cm Lettering in a colour which Text and symbols: not in relief Height of bed: 51 cm contrasts with the background: yes and not in Braille Bathroom in adapted room Main stairs Clear turning circle inside (diameter): Ø 150 cm Edge of stairs marked with a Side protection skirting board of Toilet: non-slip strip in a contrasting ≥ 12 cm on both sides: yes Seat height: 42 cm There are no grab bars colour: no Width of approach: side 115 cm Steps have a riser: yes All steps are the same height: yes Basin: Steps have nosing: no Height and clearance beneath the Tap: mixer tap The space under the stairs is Handrail on either side: no basin: 84 cm blocked off: there is none Height of the lower edge Height of bathroom fittings: 140 cm Continuous handrails on Handrail extends at top and bottom of the mirror: 85.5 cm half-landings: no of stairs: no Shower: Strip of surface of a different texture and contrasting colour at the top Tap: mixer tap Shower base: level with floor and bottom of the stairs: no Shower floor: non-slip Shower chair or stool: no Lifts Lifts Number of lifts: 2 Cab with audio signals: no Control buttons in contrasting Accessible via portable ramp Width and depth of cab: colour: yes that must be requested 82 and 97 cm Keypad with numbers in relief: Keypad with numbers in Braille: Width of door: 70 cm no no

Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: 112 cm Cafeteria Ground floor Accessible Height of table: 77 cm via a Height beneath table: 72 cm portable Width beneath table: 71 cm ramp – ramp must be requested

76 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 77 ACCOMMODATION 3 STAR HOTELS Holiday Inn Express Madrid Airport HOLIDAY INN EXPRESS MADRID ACCESSIBILITY – PHYSICALLY DISABLED AIRPORT HOTEL Adapted room (No. 002) Number of adapted rooms: 3 Avenida de Aragón, 402 Ground floor, accessible Width of door: 80 cm 28022 Madrid Clear turning circle inside Height of climate control: 150 cm (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: left Telephone: 91 748 16 57 hand side 145 cm Fax: 91 329 13 76 Height of wardrobe shelves Height of coatrack: 172 cm and drawers: 80 cm Web: www.hiexpress.com/madridairport Height of wardrobe shelves and drawers: 42 - 74 cm Bathroom in adapted room HOLIDAY INN EXPRESS Bus: 22, 223, 224 and 227 Door: outward opening with Clear turning circle inside MADRID AIRPORT a width of 77 cm (diameter): Ø 150 cm Toilet: Seat height: 49 cm Height of flush mechanism: 85 cm ACCESS Width of approach: left hand side No grab bar on the right hand side 70 cm The street accessing the hotel is wide, level and free of obstacles. Folding grab bar on the left hand side at a height of 60-82 cm The main entrance is easily accessible, with no steps or narrow corri- Basin: dors to impede progress. Height and clearance beneath Tap: mixer tap There is an automatic glass door which is 1.65 m wide. It is not mar- the basin: 70 cm and 48 cm ked with horizontal strips or a contrastingly coloured logo. Height of the lower edge Height of bathroom fittings: of the mirror: 100 cm 74-86 cm Shower: Width of approach to shower: Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED 120 cm Shower floor: non-slip Shower chair or stool: fixed with horizontal grab bar which Room hampers washing oneself Internet connection: yes TV which communicates with Height and location of horizontal Has a vertical grab bar which is reception: no grab bar: 92 cm, on the same used for adjusting the height of the TV with teletext decoder: yes TV has alarm clock with visual alert: wall as the tap shower head yes Tap: mixer tap Height of tap: 117-135 cm on Bedside plug socket: no Entrance door with peephole: no accessible wall Written information on available Light signals to indicate a knock Adjustable shower-head height: There is a shower curtain services: yes at the door: no yes Communal WCs Adapted bathroom in communal areas Door lock with visual aid to indicate Cubicle doors with a gap On ground floor, accessible Door: inward folding with a width of either free or occupied: no underneath to see if there is 76 cm someone inside: yes Clear turning circle inside (diameter): Ø 150 cm Lifts Toilet: Visual signs indicating the floor Emergency button with a light Seat height: 41 cm Height of flush mechanism: 100 cm and direction of movement, both to show that the emergency call Width of approach: right hand side Folding grab bar on right hand side: inside and outside the cab: yes has been received: no 74 cm 65-75 cm Emergency system Fixed grab bar on left hand side: Distance between bars: 120 cm Emergency alarm systems with visual alerts: no 80 cm

78 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 79 ACCOMMODATION 3 STAR HOTELS Holiday Inn Express Madrid Airport Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 84 cm and 59 cm Height of the lower edge Height of bathroom fittings: Signs of the mirror: 90 cm 86-100 cm Signs the same size: yes, average height of 140-180 cm and a font size Lifts of ≥ 1.5 cm Accessible up to the door Height of call buttons: 85 cm Lettering in a colour which Text and symbols: not in relief Width of door: 80 cm Width and depth of cab: contrasts with the background: yes and not in Braille 107 and 142 cm Main stairs Height of control buttons: 100 cm Height of handrail: 90 cm Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: there is none Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: yes of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top Reception Ground floor Accessible Height of reception desk: and bottom of the stairs: no 80 cm Lifts Cafeteria Ground floor Accessible Height of bar: 126 cm Cab with audio signals: no Control buttons in contrasting Height of table: 76 cm colour: yes Height beneath table: 73 cm Keypad with numbers in relief: Keypad with numbers in Braille: Width beneath table: 80 cm yes yes Depth beneath table: 80 cm Restaurant / Ground floor Accessible Height of buffet bar: Breakfast 85-140 cm buffet Height of table: 76 cm Height beneath table: 73 cm Width beneath table: 80 cm Depth beneath table: 80 cm Meeting Ground floor Accessible Height of table: 78 cm rooms (1) Height beneath table: 74 cm Width beneath table: 140 cm Depth beneath table: 70 cm Parking Outdoor Accessible There are 4 parking spaces for people with limited mobility (PRM), indicated by the disabled parking sign (ISA).

80 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 81 ACCOMMODATION 3 STAR HOTELS Inglés

INGLÉS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Echegaray, 8 28014 Madrid Adapted room Number of adapted rooms: 1 Accessible floor, accessible via lift Width of door: 78 cm Telephone: 91 429 65 51 Clear turning circle inside Height of climate control: 164 cm Fax: 91 420 24 23 (diameter): Ø 150 cm Height of bed: 51 cm Space for access to the bed: right Web: www.hotel-ingles.net hand side 87 cm, left hand side 145 cm Metro with lift: Sol Height of coatrack: 188 cm Bathroom in adapted room Door: outward opening with Clear turning circle inside Bus: 3, 5, 6, 9, 15, 26, 32, 20, 51, 52, 53, INGLÉS a width of 86 cm (diameter): Ø 150 cm 150, N13, N14 and N15 Toilet: Seat height: 46 cm No grab bars Width of approach: lateral 99 cm Basin: ACCESS Height and clearance beneath Tap: mixer tap On the way to the hotel’s reception area there is a single step with no the basin: 58 cm ramp which make access difficult. Height of the lower edge Height of bathroom fittings: 158 cm There is a double, manually operated glass main door, which is of the mirror: 89 cm 79 cm on each side. It is not marked with horizontal strips or a con- Shower: trastingly coloured logo. Width of approach to shower: Shower base: level with floor 130 cm Shower floor: non-slip Shower chair or stool: no Tap: mixer tap Lifts ACCESSIBILITY – HEARING IMPAIRED Accessible up to the door Width and depth of cab: 104 and 130 cm Width of door: 80 cm, 142 cm, Height of control buttons: Room 130 cm 90-160 cm Internet connection: no TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

82 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 83 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main NH PACIFICO HOTEL amenities characteristics Avenida de la Ciudad de Barcelona, 113 Reception Ground floor Accessible Height of reception desk: 28007 Madrid 109 cm Cafeteria Ground floor Not Height of bar: 108 cm Telephone: 91 434 11 20 accessible, Height of table: 77 cm as there are Height beneath table: 70 cm Fax: 91 353 00 70 steps, no Width beneath table: 70 cm alternative Depth beneath table: 30 cm Web: www.nh-hotels.com ramp or lift Parking Ground floor Accessible There are no parking spaces Metro without lift: for people with limited mobility (PRM) Bus: 8, 10, 24, 37, 54, 56, 57, 136, 141 NH PACIFICO and N9 ACCESS The main entrance is easily accessible, with no steps or narrow corri- dors to impede access. There is a ramp 5.30 m long, with an incline of 8%. The main door revolves automatically and is made of glass, with an opening of > 80 cm. ACCESSIBILITY – VISUALLY IMPAIRED There are 2 alternative swing glass doors, one on either side of the revolving door, which are both 90 cm wide. None of the doors are marked with horizontal strips or a contrastingly coloured logo (the Signs hotel’s logo is insufficient). Signs the same size: yes, average height of 120-200 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille ACCESSIBILITY – HEARING IMPAIRED Main stairs Edge of stairs marked with a Side protection skirting board of Room non-slip strip in a contrasting ≥ 12 cm on both sides: yes Internet connection: yes TV which communicates with colour: no reception: no Steps have a riser: yes All steps are the same height: yes TV with teletext decoder: yes TV has alarm clock with visual alert: Steps have nosing: yes no The space under the stairs is Handrail on either side: no Bedside plug socket: yes Entrance door with peephole: no blocked off: there is none Written information on available Light signals to indicate a knock Continuous handrails on Handrail extends at top and bottom services: yes at the door: no half-landings: no of stairs: no Communal WCs Strip of surface of a different texture and contrasting colour at the top Door lock with visual aid to indicate Cubicle doors with a gap and bottom of the stairs: no either free or occupied: no underneath to see if there is Lifts someone inside: yes Cab with audio signals: no Control buttons in contrasting Lifts colour: yes Visual signs indicating the floor Emergency button with a light Keypad with numbers in relief: Keypad with numbers in Braille: and direction of movement, both to show that the emergency call yes yes inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

84 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 85 ACCOMMODATION 3 STAR HOTELS NH Pacífico

ACCESSIBILITY – PHYSICALLY DISABLED Width of door: 80 cm Lift 2 Connects reception with Adapted room Number of adapted rooms: 1 parking area Accessible via lift Width of door: 77 cm Accessible up to the door Width and depth of cab: Clear turning circle inside Height of climate control: 162 cm 88 and 120 cm (diameter): Ø 150 cm Width of door: 80 cm Height of bed: 64 cm Space for access to the bed: left hand side 151 cm Other Location Access Main Height of coatrack: 164 cm amenities characteristics Bathroom in adapted room Reception Ground floor Accessible Height of reception desk: Door: width of 78 cm Clear turning circle inside 110 cm (diameter): Ø 150 cm Cafeteria Ground floor Accessible Height of bar: 110 cm Toilet: Height of table: 50 cm Seat height: 42 cm Height of flush mechanism: 80 cm Restaurant / Ground floor Accessible Height of table: 72 cm Width of approach: left hand side No grab bar on the right hand side Breakfast Height beneath table: 68 cm 70 cm buffet Width beneath table: 70 cm Folding grab bar on the left hand Depth beneath table: 35 cm Basin: Parking Accessible There are no parking spaces Height and clearance beneath Tap: mixer tap via lift for people with limited the basin: 67 cm and 40 cm mobility (PRM) Height of the lower edge Height of bathroom fittings: of the mirror: 109 cm 80-105 cm Bath: Height of bath: 47 cm Height of horizontal grab bar: ACCESSIBILITY – VISUALLY IMPAIRED 88 cm No transfer chair or platform No vertical grab bar Tap: mixer tap Signs Adapted bathroom in Number of adapted toilets: 1 Signs the same size: yes, average height of 179-189 cm and a font size communal areas of ≥ 1.5 cm On ground floor, accessible Door: width of 77 cm Lettering in a colour which Text and symbols: not in relief Clear turning circle inside (diameter): Ø 150 cm contrasts with the background: yes and not in Braille Toilet: Main stairs Seat height: 42 cm Height of flush mechanism: 80 cm Edge of stairs marked with a Side protection skirting board of Width of approach: neither Grab bar on right hand side non-slip strip in a contrasting ≥ 12 cm on both sides: yes ≥ 80 cm colour: yes Grab bar on left hand side Steps have a riser: yes All steps are the same height: no Basin: Steps have nosing: no Height and clearance beneath Tap: mixer tap The space under the stairs is Handrail on either side: no the basin: 69 cm and 40 cm blocked off: there is none Height of the lower edge Height of bathroom fittings: Continuous handrails on Handrail extends at top and bottom of the mirror: 84 cm 105-120 cm half-landings: yes of stairs: no Lifts Number of lifts: 2 Strip of surface of a different texture and contrasting colour at the top Lift 1 Connects reception with and bottom of the stairs: no upper floors Lifts Accessible up to the door Width and depth of cab: Cab with audio signals: yes Control buttons in contrasting 101 and 135 cm colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

86 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 87 ACCOMMODATION 3 STAR HOTELS Petit Palace Arenal

PETIT PALACE ARENAL HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle del Arenal, 16 28013 Madrid Adapted room (605) Number of adapted rooms: 2 On 6th floor, accessible via lift Width of door: 78 cm Telephone: 91 564 43 55 Clear turning circle inside Height of climate control: 147 cm Fax: 91 564 08 54 (diameter): Ø 150 cm Height of bed: 78 cm Space for access to the bed: right hand side 86 cm Web: www.nh-hoteles.com Height of coatrack: 200 cm Bathroom in adapted room Estación with lift: Sol Door: width of 89 cm Clear turning circle inside (diameter): Ø 150 cm Bus: 3 and 53 Toilet: PETIT PALACE ARENAL Seat height: 42 cm Height of flush mechanism: 82 cm Width of approach: neither No grab bar on the right hand side ≥ 80 cm No grab bar on the left hand Basin: ACCESS Height and clearance beneath Tap: mixer tap the basin: 80 cm and 45 cm There is a step of 4 cm in the main entrance. Height of the lower edge Height of bathroom fittings: 150 cm The main door is made of glass, opens manually and is 1.20 m wide. of the mirror: 93 cm It is marked with the logo in a contrasting colour, but is too heavy. Shower: Width of approach to shower: Shower base: with a slight lip 120 cm Shower floor: non-slip Shower chair or stool: yes, a chair and in relief No vertical grab bar Height of horizontal grab bar: ACCESSIBILITY – HEARING IMPAIRED 97 cm Tap: mixer tap Lifts Number of lifts: 2 Room Accessible up to the door Width and depth of cab: Internet connection: yes TV which communicates with 101 and 35 cm reception: no Width of door: 80 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Lift 1 Connects reception no with parking area Bedside plug socket: yes Entrance door with peephole: yes Accessible up to the door Width and depth of cab: Written information on available Light signals to indicate a knock 86 and 130 cm services: yes at the door: yes Width of door: 78 cm Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

88 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 89 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main PETIT PALACE DUCAL HOTEL amenities characteristics Calle de , 3 Reception Ground floor Accessible Height of reception desk: 28050 Madrid 110 cm Restaurant / Ground floor Accessible Height of buffet bar: Telephone: 91 521 10 43 Breakfast 74-92 cm Fax: 91 521 50 64 buffet Height of table: 78 cm Height beneath table: 73 cm Width beneath table: 70 cm Web: www.hthoteles.com Depth beneath table: 30 cm Meeting First floor Accessible Metro without lift: Gran Vía rooms (1) via lift Bus: 1, 2, 46, 74, 146, 202 PETIT PALACE DUCAL

ACCESS The main entrance has a ramp 2.40 m wide, 90 cm long and with a steep incline of 14%. ACCESSIBILITY – VISUALLY IMPAIRED The double doors open manually, each one being 78 cm wide. They are not marked with horizontal strips or a contrastingly coloured logo. Signs Signs the same size: yes, average height of 95 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs ACCESSIBILITY – HEARING IMPAIRED Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Room Steps have nosing: yes Internet connection: yes TV which communicates with The space under the stairs is Handrail on either side: no reception: no blocked off: there is none TV with teletext decoder: yes TV has alarm clock with visual alert: Continuous handrails on Handrail extends at top and bottom no half-landings: no of stairs: no Bedside plug socket: yes Entrance door with peephole: no Strip of surface of a different texture and contrasting colour at the top Written information on available Light signals to indicate a knock and bottom of the stairs: no services: yes at the door: no Lifts Lifts Cab with audio signals: no Control buttons in contrasting Visual signs indicating the floor Emergency button with a light colour: yes and direction of movement, both to show that the emergency call Keypad with numbers in relief: Keypad with numbers in Braille: inside and outside the cab: yes has been received: no yes yes Emergency system Emergency alarm systems with visual alerts: no

90 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 91 ACCOMMODATION 3 STAR HOTELS Petit Palace Ducal

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Adapted room (105) Number of adapted rooms: 2 Reception Ground floor Accessible Height of reception desk: On 1st floor, accessible Width of door: 78 cm 110 cm Clear turning circle inside Height of climate control: 148 cm Breakfast Ground floor Not Height of buffet bar: (diameter): Ø 150 cm buffet accessible, 74-91 cm Height of bed: 55 cm Space for access to the bed: left step 17 cm Height of table: 77 cm hand side and right hand side Height beneath table: 73 cm 57 cm Width beneath table: 70 cm Height of coatrack: 185 cm with hangers for long sleeved clothes Depth beneath table: 30 cm Bathroom in adapted room Meeting Accessible Height of table: 74 cm Door: width of 83 cm Clear turning circle inside rooms (1) via lift Height beneath table: 61 cm (diameter): Ø 150 cm Width beneath table: 210 cm Toilet: Depth beneath table: 30 cm Seat height: 40 cm Height of flush mechanism: 77 cm Width of approach: right hand side Folding grab bar on right hand side: 105 cm 62-79 cm Fixed grab bar on left hand side: Distance between bars: 68 cm 62-79 cm Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 84 cm and 40 cm Height of the lower edge Height of bathroom fittings: 87 cm of the mirror: 88 cm Signs Shower: Signs the same size: yes, average height of 180 cm and a font size of Width of approach to shower: Shower base: level with floor ≥ 1.5 cm 130 cm Lettering in a colour which Text and symbols: not in relief Shower floor: non-slip Shower chair or stool: folding, contrasts with the background: yes and not in Braille fixed to the wall Main stairs Tap: mixer tap Height of tap: 90 cm on accessible Edge of stairs marked with a Side protection skirting board of wall non-slip strip in a contrasting ≥ 12 cm on both sides: no Adjustable shower-head height: yes No grab bars colour: yes Lifts Steps have a riser: yes All steps are the same height: yes Accessible up to the door Width and depth of cab: Steps have nosing: yes 105 and 95 cm The space under the stairs is Handrail on either side: yes Width of door: 78 cm blocked off: there is none Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

92 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 93 ACCOMMODATION 3 STAR HOTELS Petit Palace Italia

PETIT PALACE ITALIA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Gonzalo Jiménez Quesada, 2 28004 Madrid Adapted room (No. 605) Number of adapted rooms: 2 On 6th floor, accessible via lift Width of door: 77 cm Telephone: 91 522 47 90 Clear turning circle inside Height of climate control: 145 cm Fax: 91 521 28 91 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: left hand side 100 cm Web: www.hthoteles.com Height of coatrack: 192 cm Bathroom in adapted room Metro without lift: Gran Vía Door: outward opening with Clear turning circle inside a width of 81 cm (diameter): Ø 150 cm Bus: 1, 2, 46, 74, 146 and 202 Toilet: PETIT PALACE ITALIA Seat height: 46 cm Height of flush mechanism: 85 cm Width of approach: left hand side Fixed grab bar on the right hand 100 cm side ACCESS Folding grab bar on the left hand side The main entrance is accessible by way of a two-sectioned ramp. Basin: The first section is 1.12 m long and has a non-recommended incline Height and clearance beneath Tap: mixer tap of 14%. The second section is 2.37 m long and has a non-recom- the basin: 75 cm and 40 cm mended incline of 15%. There are no handrails or tacto-visual mar- Height of the lower edge Height of bathroom fittings: 143 cm kings. of the mirror: 84 cm The door opens manually, is made of glass and is 1.66 m wide. It is Shower: not marked with horizontal strips or a contrastingly coloured logo. Width of approach to shower: Shower base: level with floor 130 cm Shower floor: non-slip Shower chair or stool: fixed No grab bars Tap: mixer tap Adapted bathroom in Number of adapted bathrooms: 1 ACCESSIBILITY – HEARING IMPAIRED communal areas On floor -1, accessible Door: width of 80 cm Room Clear turning circle inside (diameter): Ø 150 cm Internet connection: yes TV which communicates with Toilet: reception: no Seat height: 42 cm Height of flush mechanism: 100 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Width of approach: right hand side Folding grab bar on right hand side no 122 cm Bedside plug socket: yes Entrance door with peephole: no Fixed grab bar on left hand side Written information on available Light signals to indicate a knock Basin: services: yes at the door: no Height and clearance beneath Tap: mixer tap Communal WCs the basin: 80 cm and 40 cm Door lock with visual aid to indicate Cubicle doors with a gap Height of the lower edge Height of bathroom fittings: 123 cm either free or occupied: no underneath to see if there is of the mirror: 77 cm someone inside: no Lifts Lifts Accessible up to the door Height of call buttons: Visual signs indicating the floor Emergency button with a light 102 cm and 120 cm and direction of movement, both to show that the emergency call Width of door: 80 cm inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

94 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 95 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main PETIT PALACE LONDRES HOTEL amenities characteristics Calle de Galdo, 2 Reception Ground floor Accessible Height of reception desk: 28013 Madrid 110 cm Cafeteria Ground floor Accessible Height of bar: 115 cm Height of table: 72 cm Telephone: 91 531 41 05 Height beneath table: 70 cm Fax: 91 531 41 01 Width beneath table: 70 cm Depth beneath table: 35 cm Web: www.hthoteles.com Restaurant / Ground floor Accessible Height of buffet bar: 86 cm Breakfast Height of table: 72 cm Metro with lift: Callao buffet Height beneath table: 70 cm Width beneath table: 70 cm PETIT PALACE Bus: 3, 5, 20, 15, 50, 51, 52, 53, 44, 75, Depth beneath table: 35 cm LONDRES 133, 146, 147, 148, 150, 150, N 13, N 14 and N 15 ACCESSIBILITY – VISUALLY IMPAIRED ACCESO The main entrance of the hotel is accessible by way of a steep ramp Signs with an incline of 25%. Signs the same size: yes, average height of 100-120 cm and a font size The glass door opens manually and is 90 cm wide. It is not marked of ≥ 1.5 cm with horizontal strips or a contrastingly coloured logo. Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes ACCESSIBILITY – HEARING IMPAIRED Steps have nosing: yes The space under the stairs is Handrail on either side: no blocked off: there is none Room Continuous handrails on Handrail extends at top and bottom Internet connection: yes TV which communicates with half-landings: yes of stairs: no reception: no Strip of surface of a different texture and contrasting colour at the top TV with teletext decoder: yes TV has alarm clock with visual alert: and bottom of the stairs: no no Lifts Bedside plug socket: yes Entrance door with peephole: no Cab with audio signals: no Control buttons in contrasting Written information on available Light signals to indicate a knock colour: yes services: yes at the door: no Keypad with numbers in relief: Keypad with numbers in Braille: Lifts yes yes Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

96 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 97 ACCOMMODATION 3 STAR HOTELS Petit Palace Londres

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room Number of adapted rooms: 2 115 cm Accessible Width of door: 93 cm Cafeteria / Fifth floor Accessible Height of bar: 92 cm Clear turning circle inside Height of climate control: 120 cm Breakfast via lift Height of table: 77 cm (diameter): Ø 150 cm buffet Height beneath table: 77 cm Height of bed: 60 cm Space for access to the bed: right Width beneath table: 70 cm hand side 70 cm, left hand side Depth beneath table: 32 cm 72 cm Meeting Accessible Height of coatrack: 170 cm rooms (1) via lift Bathroom in adapted room Door: outward opening with Clear turning circle inside a width of 96 cm (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 80 cm ACCESSIBILITY – VISUALLY IMPAIRED Width of approach: left hand side Folding grab bar on the right 45 cm hand side Folding grab bar on the left hand side Signs Basin: Signs the same size: yes, average height of 165 cm and a font size of ≥ Height and clearance beneath Tap: mixer tap 1.5 cm the basin: 79 cm and 40 cm Lettering in a colour which Text and symbols: not in relief Height of the lower edge Height of bathroom fittings: 124 cm contrasts with the background: yes and not in Braille of the mirror: 83 cm Main stairs Shower: Edge of stairs marked with a Side protection skirting board of Width of approach to shower: Shower base: level with floor non-slip strip in a contrasting ≥ 12 cm on both sides: no 150 cm colour: yes Shower floor: non-slip Shower chair or stool: portable Steps have a riser: yes All steps are the same height: yes No grab bars Tap: mixer tap Steps have nosing: no Lifts The space under the stairs is Handrail on either side: no Accessible up to the door Height of call buttons: blocked off: there is none 148 cm and 96 cm Continuous handrails on Handrail extends at top and bottom Width of door: 70 cm half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

98 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 99 ACCOMMODATION 3 STAR HOTELS Petit Palace Puerta del Sol PETIT PALACE PUERTA DEL SOL HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle del Arenal, 4 28013 Madrid Adapted room Number of adapted rooms: 2 On a floor accessible via lift Width of door: 76 cm Telephone: 91 521 05 42 Clear turning circle inside Height of climate control: 163 cm Fax: 91 521 05 61 (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: right Web: www.hthoteles.com hand side 101 cm, left hand side 105 cm Metro with lift: Sol Height of coatrack: 194 cm Bathroom in adapted room PETIT PALACE Bus: 3 and 53 Door: width of 70 cm Clear turning circle inside PUERTA DEL SOL (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 85 cm Width of approach: left hand side Folding grab bar on the approach 100 cm side ACCESS No grab bar on the opposite side The main entrance has 2 small individual steps and no alternative Basin: ramp. Height and clearance beneath Tap: mixer tap The glass door opens manually and is 1.20 m wide. It is marked with the basin: 75 cm and 40 cm a logo in a contrasting colour. Height of the lower edge Height of bathroom fittings: of the mirror: 82 cm 80-164 cm Shower: Width of approach to shower: Shower base: level with floor 150 cm Shower floor: non-slip Shower chair or stool: yes ACCESSIBILITY – HEARING IMPAIRED No grab bars Tap: mixer tap Lifts Accessible up to the door Height of call buttons: Room 106 cm and 137 cm Internet connection: yes TV which communicates with Width of door: 80 cm reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: yes Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

100 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 101 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main PETIT PALACE TRES CRUCES HOTEL amenities characteristics Calle de las Tres Cruces, 6 Reception Ground floor Accessible Height of reception desk: 28013 Madrid 111 cm Restaurant / Ground floor Accessible Height of buffet bar: Telephone: 91 522 33 27 Breakfast 74-108 cm buffet Height of table: 77 cm Fax: 91 522 79 89 Height beneath table: 72 cm Width beneath table: 71 cm Web: www.hthoteles.com Depth beneath table: 30 cm Metro with lift: Sol Metro without lift: Gran Vía PETIT PALACE TRES CRUCES Bus: 2, 1, 74, 202, 75, 46 and 146

ACCESSIBILITY – VISUALLY IMPAIRED ACCESS The main entrance is accessible by way of a ramp 1.75 m wide, Signs 3.70 m long and with an incline of 14% (not recommended). Signs the same size: yes, average height of 122 cm and a font size of The glass door opens automatically and is 1.20 m wide. It is not ≥ 1.5 cm marked with horizontal strips or a contrastingly coloured logo. Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no ACCESSIBILITY – HEARING IMPAIRED Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: no Room blocked off: there is none Internet connection: yes TV which communicates with Continuous handrails on Handrail extends at top and bottom reception: no half-landings: no of stairs: no TV with teletext decoder: yes TV has alarm clock with visual alert: Strip of surface of a different texture and contrasting colour at the top yes and bottom of the stairs: no Bedside plug socket: yes Entrance door with peephole: no Lifts Written information on available Light signals to indicate a knock Cab with audio signals: no Control buttons in contrasting services: yes at the door: no colour: yes Communal WCs Keypad with numbers in relief: Keypad with numbers in Braille: Door lock with visual aid to indicate Cubicle doors with a gap yes no either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

102 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 103 ACCOMMODATION 3 STAR HOTELS Petit Palace Tres Cruces ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Adapted room (408) Number of adapted rooms: 2 Reception Ground floor Accessible Height of reception desk: 4th floor, accessible Width of door: 75 cm 118 cm Clear turning circle inside Height of climate control: 160 cm Restaurant / Ground floor Accessible Height of buffet bar: (diameter): Ø 150 cm Breakfast 85-100 cm Height of bed: 53 cm Space for access to the bed: right buffet Height of table: 75 cm hand side 100 cm Height beneath table: 73 cm Height of coatrack: 155 cm Width beneath table: 70 cm Bathroom in adapted room Depth beneath table: 35 cm Door: width of 70 cm Clear turning circle inside Meeting Accessible (diameter): Ø 150 cm rooms (1) via lift Toilet: Seat height: 41 cm Height of flush mechanism: 86 cm Width of approach: neither ≥ 80 cm Folding grab bar on the right hand side: 65-79 cm ACCESSIBILITY – VISUALLY IMPAIRED No grab bar on the left hand Basin: Height and clearance beneath Tap: mixer tap Signs the basin: 70 cm and 48 cm Signs the same size: yes, average height of 180 cm and a font size of Height of the lower edge Height of bathroom fittings: 130 cm ≥ 1.5 cm of the mirror: 65 cm Lettering in a colour which Text and symbols: not in relief Shower: contrasts with the background: yes and not in Braille Width of approach to shower: Shower base: level with floor Main stairs 150 cm Edge of stairs marked with a Side protection skirting board of Shower floor: non-slip Shower chair or stool: no non-slip strip in a contrasting ≥ 12 cm on both sides: no Height of horizontal grab bar: Height of tap: 120-180 cm on colour: yes 85 cm accessible wall Steps have a riser: yes All steps are the same height: yes Tap: mixer tap Steps have nosing: no Adapted bathroom Number of adapted toilets: 1 The space under the stairs is Handrail on either side: no in communal areas blocked off: there is none On ground floor, accessible Door: width of 70 cm Continuous handrails on Handrail extends at top and bottom Clear turning circle inside (diameter): Ø 150 cm half-landings: yes of stairs: no Toilet: Strip of surface of a different texture and contrasting colour at the top Seat height: 41 cm Height of flush mechanism: 77 cm and bottom of the stairs: no Width of approach: neither Folding grab bar on right hand side: Lifts ≥ 80 cm 58-76 cm Cab with audio signals: yes Control buttons in contrasting No fixed grab bar on left hand side colour: yes Basin: Keypad with numbers in relief: Keypad with numbers in Braille: Height and clearance beneath Tap: mixer tap yes no the basin: 77 cm and 20 cm Height of the lower edge Height of bathroom fittings: 95 cm of the mirror: 100 cm Lift Accessible up to the door Width and depth of cab: 102 and 120 cm Width of door: 80 cm

104 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 105 ACCOMMODATION 3 STAR HOTELS Puerta de Toledo

PUERTA DE TOLEDO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Glorieta de la Puerta de Toledo, 4 28005 Madrid Adapted room Number of adapted rooms: 4 Accessible via lift Width of door: 76 cm Telephone: 91 474 71 00 Clear turning circle inside Height of climate control: 120 cm (diameter): Ø 150 cm Fax: 91 474 07 47 Height of bed: 50 cm Space for access to the bed: right hand side 78 cm, left hand side Web: www.hotel-puertatoledo.es 90 cm Height of coatrack: adjustable Metro without lift: Puerta de Toledo Bathroom in adapted room Door: width of 78.5 cm Clear turning circle inside Bus: 3, 17, 18, 23 and 35 (diameter): Ø 150 cm PUERTA DE TOLEDO Toilet: Seat height: 41 cm Height of flush mechanism: 80 cm Width of approach: right hand Fixed grab bar on the right hand ACCESS side 132 cm side Grab bar on the left hand The path to the main entrance has an incline of 11% and a 6 cm Basin: step. Height and clearance beneath Tap: mixer tap The glass door opens automatically and is 1.40 m wide. There is the basin: 75 cm and 40 cm then another door, 1.40 m wide, which opens manually. Neither of Height of the lower edge Height of bathroom fittings: 134 cm the two doors is marked with horizontal strips or a contrastingly of the mirror: 90 cm coloured logo. Shower: Width of approach to shower: Shower base: level with floor 150 cm Shower floor: non-slip Shower chair or stool: fixed Tap: mixer tap on accessible wall No grab bars Lifts Accessible up to the door Width and depth of cab: ACCESSIBILITY – HEARING IMPAIRED 127 and 127 cm Width of door: 82 cm Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: yes

106 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 107 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main REGINA HOTEL amenities characteristics Calle de Alcalá, 19 Reception Ground floor Accessible Height of reception desk: 28013 Madrid 93-113 cm Restaurant / Accessible Height of bar: 118 cm Telephone: 91 521 47 25 Breakfast with lift Height of buffet: 85 cm buffet Height of table: 75 cm Fax: 91 522 40 88 Height beneath table: 69 cm Width beneath table: 124 cm Web: www.hotelreginamadrid.com Depth beneath table: 37 cm Meeting Accessible Metro with lift: Sol rooms (1) via lift Metro without lift: Sevilla

REGINA Bus: 3, 5, 15, 20, 51, 52, 53 and 150

ACCESSIBILITY – VISUALLY IMPAIRED ACCESS The main entrance is accessible, with no steps or narrow corridors to Signs impede access. Signs the same size: yes, average height of 166-172 cm and a font size The glass door opens automatically and is 1.33 m wide. It is not mar- of ≥ 1.5 cm ked with horizontal strips or a contrastingly coloured logo. Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: no ACCESSIBILITY – HEARING IMPAIRED blocked off: there is none Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Room Strip of surface of a different texture and contrasting colour at the top Internet connection: yes TV which communicates with and bottom of the stairs: no reception: no Lifts TV with teletext decoder: yes TV has alarm clock with visual alert: Cab with audio signals: no Control buttons in contrasting no colour: yes Bedside plug socket: yes Entrance door with peephole: no Keypad with numbers in relief: Keypad with numbers in Braille: Written information on available Light signals to indicate a knock yes yes services: yes at the door: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

108 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 109 ACCOMMODATION 3 STAR HOTELS Regina

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: 113 cm Adapted room Number of adapted rooms: 4 Cafeteria Ground floor Accessible Height of bar: 115 cm Accessible via lift Width of door: 80 cm Height of table: 76 cm Clear turning circle inside Height of climate control: 158 cm Height beneath table: 72 cm (diameter): Ø 150 cm Width beneath table: 116 cm Height of bed: 52 cm Space for access to the bed: right Depth beneath table: 18 cm hand side 40 cm, left hand side 56 cm Restaurant / Ground floor Accessible Height of table: 78 cm Height of wardrobe shelves Height of coatrack: 170 cm Breakfast Height beneath table: 72 cm and drawers: 20-80 cm buffet Width beneath table: 116 cm Bathroom in adapted room Depth beneath table: 29 cm Door: width of 77.5 cm Clear turning circle inside (diameter): Meeting Accessible Ø 150 cm rooms (1) via lift Toilet: Seat height: 39 cm Height of flush mechanism: 85 cm Width of approach: left hand side Folding grab bar on the right hand 110 cm side Folding grab bar on the left hand ACCESSIBILITY – VISUALLY IMPAIRED Basin: Height and clearance beneath the Tap: mixer tap Signs basin: 80 cm and 50 cm Signs the same size: yes, average height of 200 cm and a font size of Height of the lower edge Height of bathroom fittings: 150 cm ≥ 1.5 cm of the mirror: 97 cm Lettering in a colour which Text and symbols: not in relief Shower: contrasts with the background: yes and not in Braille Shower floor: non-slip Shower base: level with floor Main stairs Tap: mixer tap on accessible wall Shower chair or stool: folding, Edge of stairs marked with a Side protection skirting board of fixed to the wall non-slip strip in a contrasting ≥ 12 cm on both sides: no Height and location of horizontal Height and location of vertical grab colour: no grab bar: 85 cm, same wall bar: 89-133 cm, on wall to the Steps have a riser: yes All steps are the same height: yes as the tap side of the tap Steps have nosing: no Lifts The space under the stairs is Handrail on either side: no Lift No. 1 blocked off: there is none Accessible up to the door Width and depth of cab: Continuous handrails on Handrail extends at top and bottom 103 and 107 cm half-landings: no of stairs: no Width of door: 80 cm Strip of surface of a different texture and contrasting colour at the top Lift No. 2 and bottom of the stairs: no Accessible up to the door Width and depth of cab: Lifts 79 and 128 cm Cab with audio signals: no Control buttons in contrasting Width of door: 80 cm colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

110 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 111 ACCOMMODATION 3 STAR HOTELS Room Mate Óscar

ROOM MATE ÓSCAR HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Plaza de Vázquez de Mella, 12 28004 Madrid Adapted room (108) Number of adapted rooms: 2 2nd floor, accessible via lift Width of door: 78 cm Telephone: 91 701 11 73 Clear turning circle inside Height of climate control: 90 cm (diameter): Ø 150 cm Fax: 91 521 62 96 Height of bed: 50 cm Space for access to the bed: right hand side and left hand side Web: www.room-matehotels.com ≥ 90 cm Wardrobe doors: sliding with Height of coatrack: 155 cm Metro without lift: Chueca knobs, difficult to open Height of wardrobe shelves and drawers: 25-50 cm Bus: 1, 2, 74, 146 and 202 Bathroom in adapted room ROOM MATE ÓSCAR Door: inward opening with Clear turning circle inside a width of 75 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 85 cm ACCESS Width of approach: right hand Folding grab bar on the right hand side ≥ 90 cm side: 72 cm The main entrance is accessible, with no steps or narrow corridors to Folding grab bar on the left hand Distance between bars: 62 cm impede access. side: 72 cm The glass door opens automatically and is wide. It is not marked with Basin: horizontal strips or a contrastingly coloured logo. Height and clearance beneath Tap: mixer tap the basin: 70 cm and 40 cm Height of the lower edge Height of bathroom fittings: 90 cm of the mirror: 100 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Width of approach to shower: Shower base: level with floor 150 cm Shower floor: non-slip Shower chair or stool: no Room Height of horizontal grab bar: No vertical grab bar Internet connection: yes TV which communicates with 74 cm on same wall as tap reception: no and on side wall TV with teletext decoder: yes TV has alarm clock with visual alert: Tap: mixer tap Height of tap: 120-130 cm on no accessible wall Bedside plug socket: yes Entrance door with peephole: no Adjustable shower-head height: There is a shower curtain Written information on available Light signals to indicate a knock yes services: yes at the door: no Adapted bathroom Number of adapted toilets: 1 cubicle Communal WCs in communal areas Door lock with visual aid to indicate Cubicle doors with a gap On floor -1, accessible via lift Door: inward folding with a width of either free or occupied: no underneath to see if there is 76 cm someone inside: yes Clear turning circle inside (diameter): Ø 150 cm Lifts Toilet: Visual signs indicating the floor Emergency button with a light Seat height: 41 cm Height of flush mechanism: 77 cm and direction of movement, both to show that the emergency call Width of approach: neither Folding grab bar on right hand side: inside and outside the cab: yes has been received: no ≥ 80 cm 58-76 cm Emergency system No fixed grab bar on left hand side Emergency alarm systems with visual alerts: no

112 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 113 ACCOMMODATION 3 STAR HOTELS Room Mate Óscar

Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 77 cm and 20 cm Height of the lower edge Height of bathroom fittings: 95 cm Signs of the mirror: 100 cm Signs the same size: yes, average height of 160 cm and a font size of Lifts ≥ 1.5 cm Accessible up to the door Width and depth of cab: Lettering in a colour which Text and symbols: not in relief 102 and 120 cm contrasts with the background: yes and not in Braille Width of door: 80 cm Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Other Location Access Main Steps have a riser: yes All steps are the same height: yes amenities characteristics Steps have nosing: no Reception Ground floor Accessible Height of reception desk: The space under the stairs is Handrail on either side: no 120 cm blocked off: there is none Cafeteria Ground floor Accessible Height of bar: 126 cm Continuous handrails on Handrail extends at top and bottom Height of table: 75 cm half-landings: yes of stairs: no Height beneath table: 72 cm Strip of surface of a different texture and contrasting colour at the top Width beneath table: 80 cm and bottom of the stairs: no Depth beneath table: 35 cm Lifts Restaurant / First floor Accessible Height of buffet bar: Cab with audio signals: no Control buttons in contrasting Breakfast via lift 71-92 cm colour: yes buffet Height of table: 75 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height beneath table: 72 cm yes no Width beneath table: 80 cm Depth beneath table: 35 cm Meeting Basement -1 Accessible Height of table: 76 cm rooms (1) via lift Height beneath table: 73 cm Width beneath table: 180 cm Pool / Outdoor, Accessible No hoist for getting into the Terrace 7th Floor via service pool or toilets lift

114 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 115 ACCOMMODATION 3 STAR HOTELS Suites Viena

SUITES VIENA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Juan Álvarez Mendizábal, 17 28008 Madrid Adapted room (102) Number of adapted rooms: 1 2nd floor, accessible via lift Width of door: 77 cm Telephone: 91 758 36 05 Clear turning circle inside Height of climate control: 164 cm Fax: 91 758 36 32 (diameter): Ø 150 cm Height of bed: 51 cm Space for access to the bed: right Web: www.suitesviena.es hand side 250 cm Wardrobe doors: sliding with Height of coatrack: 177 cm knobs, difficult to open Metro with lift: Plaza de España Height of wardrobe shelves and Ventura Rodríguez and drawers: 20-70 cm Bathroom in adapted room SUITES VIENA Bus: 1, 2, 3, 74, 133, 138, circular, C1, Door: sliding with a width of 69 cm Clear turning circle inside C2, L4, NC1 and NC2 (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 79 cm ACCESS Width of approach: neither Folding grab bar on the right hand The main entrance is accessible by way of a ramp. ≥ 80 cm side: 56-72 cm No grab bar on the left hand side The ramp is sectional, and its width varies from 3 m to 1.20 m. Its Basin: incline varies from 3.5% to 14%. The glass door opens automatically Height and clearance beneath Tap: mixer tap and is 1.05 m wide. It is marked with the hotel’s logo in a contrasting the basin: 76 cm and 17 cm color. Height of the lower edge Height of bathroom fittings: of the mirror: 102 cm 81-145 cm Shower: Width of approach to shower: Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED 80 cm Shower floor: non-slip Shower chair or stool: mobile Height of horizontal grab bar: No vertical grab bar Room 81 cm on same wall as tap Internet connection: yes TV which communicates with Tap: mixer tap Height of tap: 100 cm on reception: no accessible wall TV with teletext decoder: yes TV has alarm clock with visual alert: Adjustable shower-head height: No shower screen or curtain no yes Bedside plug socket: yes Entrance door with peephole: no Lifts Written information on available Light signals to indicate a knock Accessible up to the door Height of call buttons: 100 cm services: yes at the door: no Width of door: 80 cm Width and depth of cab: Communal WCs 99 and 125 cm Door lock with visual aid to indicate Cubicle doors with a gap Height of control buttons: Height of handrail: 88 cm either free or occupied: no underneath to see if there is 108-121 cm someone inside: yes Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

116 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 117 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main SUNOTEL AMARAL amenities characteristics Calle General Varela, 37 Reception Ground floor Accessible Height of reception desk: 28020 Madrid 109 cm Restaurant / Ground floor Accessible Height of buffet bar: Telephone: 91 579 97 38 Breakfast 74-102 cm buffet Height of table: 75 cm Fax: 91 571 86 04 Height beneath table: 69 cm Width beneath table: 59 cm Web: www.sunotel.es Depth beneath table: 79 cm Meeting First floor Accessible Height of table: 76 cm Metro without lift: Cuzco and Tetuán rooms (2) via lift Height beneath table: 71 cm Width beneath table: 150 cm Bus: 5, 27, 11, 149 Depth beneath table: 120 cm SUNOTEL AMARAL Parking Basement -1 Accessible There are no parking spaces via lift for people with limited mobility (PRM), indicated by ACCESS the disabled parking sign The street outside the hotel has an incline of 6.9%. In front of the (ISA) main door are 4 steps of 16 cm but fifty meters along the same Communal First Floor Accessible None of them are adapted for street is a level entrance which leads to the main door. WCs via lift wheelchair users Access is by a double set of glass doors. They are automatic sliding doors and are marked with the hotel’s logo in a contrasting color. Both doors have a clearance of 1.15 m, but they are not directly ACCESSIBILITY – VISUALLY IMPAIRED aligned: the first is on the left, and the second on the right. There is a doormat correctly fixed to the floor between the 2 doors.

Signs Signs the same size: yes, average height of 165 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: yes TV with teletext decoder: yes TV has alarm clock with visual alert: colour: yes yes Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: no Steps have nosing: no Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: yes services: yes at the door: no blocked off: there is none Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: yes of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: yes Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: yes Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

118 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 119 ACCOMMODATION 3 STAR HOTELS Sunotel Amaral

Basin: ACCESSIBILITY – PHYSICALLY DISABLED Height and clearance beneath Tap: mixer tap the basin: 80 cm and 46 cm Adapted room (108) Number of adapted rooms: 3 Height of the lower edge Height of bathroom fittings: 105 cm 1st floor, accessible via lift Width of door: 78 cm of the mirror: 100 cm Clear turning circle inside Height of climate control: Lifts No. of lifts: 3 with the same (diameter): Ø 150 cm 140-153 cm specifications Height of bed: 50 cm Space for access to the bed: right Accessible up to the door via a Height of call buttons: 109 cm hand side 96 cm and left hand side ramp with a length of 5 m, a < 100 cm width of 1.22 m, an incline Wardrobe doors: sliding, Height of coatrack: 160 cm of 14% and a handrail easy to open Width of door: 80 cm Width and depth of cab: Height of wardrobe shelves and drawers: 25-167 cm 100 and 120 cm Bathroom in adapted room Height of control buttons: Height of handrail: 92 cm Door: inward opening with Clear turning circle inside 90-110 cm a width of 78 cm (diameter): Ø 150 cm Toilet: Seat height: 43 cm Height of flush mechanism: 78 cm Width of approach: front 148 cm, Folding grab bar on the right hand right hand side 109 cm side: 71 cm Fixed grab bar on the left hand Distance between bars: 79 cm side: 71 cm Other Location Access Main Basin: amenities characteristics Height and clearance beneath Tap: mixer tap Reception Ground floor Accessible Height of reception desk: the basin: 82 cm and 61 cm 110 cm Height of the lower edge Height of bathroom fittings: 90 cm Cafeteria Ground floor Accessible Height of bar: 110 cm of the mirror: 114 cm Height of table: 57 cm Shower: Height beneath table: 30 cm Width of approach to shower: Shower base: a 7 cm step Width beneath table: 50 cm 90 cm Depth beneath table: 30 cm Shower floor: non-slip Shower chair or stool: no Restaurant / Ground floor Bar Height of buffet bar: 74 cm Height of horizontal grab bar: No vertical grab bar Breakfast accessible Height of table: 76 cm 57 cm opposite wall to tap buffet via steps Height beneath table: 72 cm Tap: mixer tap Height of tap: 65 cm on accessible and ramp Width beneath table: 63 cm wall Depth beneath table: 25 cm Adjustable shower-head height: There is a fixed shower screen Meeting First floor Accessible Height of table: 74 cm yes rooms Height beneath table: 72 cm Adapted bathroom Number of adapted toilets: 1 (1) Bell Art Width beneath table: 125 cm in communal areas Depth beneath table: 63 cm On ground floor, accessible Door: main door to toilets inward Parking Basement -1 Accessible There are no parking spaces opening with a width of 80 cm via lift for people with limited Door: cubicle door inward opening Clear turning circle inside mobility (PRM), indicated by with a width of 78 cm (diameter): Ø 150 cm the disabled parking sign Toilet: (ISA) Seat height: 43 cm Height of flush mechanism: 79 cm Width of approach: right hand Folding grab bar on right hand side: side 90 cm, front 150 cm 73 cm Fixed grab bar on left hand side: Distance between bars: 75 cm 73 cm 120 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 121 ACCOMMODATION 3 STAR HOTELS

ACCESSIBILITY – VISUALLY IMPAIRED TRAVELODGE TORRELAGUNA HOTEL Calle de Torrelaguna, 69 28027 Madrid Signs Signs the same size: yes, average height of 160 cm and a font size of Telephone: 91 405 73 93 ≥ 1.5 cm Fax: 91 405 73 94 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.travelodgehoteles.es Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Metro without lift: Barrio de la Concepción colour: no Steps have a riser: yes All steps are the same height: yes TRAVELODGE Bus: 11, 53 and 122 Steps have nosing: no TORRELAGUNA The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no ACCESS Strip of surface of a different texture and contrasting colour at the top The main entrance is accessible, with no steps or narrow corridors to and bottom of the stairs: no impede access. Lifts The glass door opens automatically and is > 80 cm wide. It is not Cab with audio signals: no Control buttons in contrasting marked with horizontal strips or a contrastingly coloured logo. colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

122 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 123 ACCOMMODATION 3 STAR HOTELS Torrelaguna ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Adapted room Number of adapted rooms: 2 Reception Ground floor Accessible Height of reception desk: 4th floor, accessible via lift Width of door: 90 cm 110 cm Clear turning circle inside Height of climate control: Cafeteria / Ground floor Accessible Height of bar: 110 cm (diameter): Ø 150 cm 40-140 cm Breakfast Height of table: 75 cm Height of bed: 55 cm Space for access to the bed: right buffet Height beneath table: 70 cm hand side 140 cm and left hand Width beneath table: 80 cm side 152 cm Depth beneath table: 38 cm Height of coatrack: 123 cm Bathroom in adapted room Door: inward opening with a width Clear turning circle inside of 90 cm (diameter): Ø 150 cm Toilet: Seat height: 46 cm Height of flush mechanism: 85 cm ACCESSIBILITY – VISUALLY IMPAIRED Width of approach: left hand side Folding grab bar on the right hand 80 cm side Signs Folding grab bar on the left hand side Signs the same size: yes, average height of 145-175 cm and a font size Basin: of ≥ 1.5 cm Height of bathroom fittings: 90 cm Tap: mixer tap Lettering in a colour which Text and symbols: not in relief Height of the lower edge of the mirror: 95 cm contrasts with the background: yes and not in Braille Shower: Main stairs Width of approach to shower: Shower base: level with floor Edge of stairs marked with a Side protection skirting board of 130 cm non-slip strip in a contrasting ≥ 12 cm on both sides: no Shower floor: non-slip Shower chair or stool: fixed with colour: no two folding bars Steps have a riser: yes All steps are the same height: yes Tap: mixer tap on accessible No grab bars Steps have nosing: no wall The space under the stairs is Handrail on either side: yes Adapted bathroom Number of adapted toilets: 1 blocked off: there is none in communal areas Continuous handrails on Handrail extends at top and bottom On ground floor, accessible Door: width of 76 cm half-landings: yes of stairs: no Clear turning circle inside (diameter): Ø 150 cm Strip of surface of a different texture and contrasting colour at the top Toilet: and bottom of the stairs: no Seat height: 45 cm Height of flush mechanism: 80 cm Lifts Width of approach: right hand side Folding grab bar on right hand side Cab with audio signals: no Control buttons in contrasting 100 cm colour: yes Fixed grab bar on left hand side Keypad with numbers in relief: Keypad with numbers in Braille: Basin: no yes Height of bathroom fittings: 90 cm Tap: mixer tap Height of the lower edge of the mirror: 90 cm Lifts Accessible up to the door Width and depth of cab: 100 and 120 cm Width of door: 80 cm

124 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 125 ACCOMMODATION 3 STAR HOTELS Tryp Gran Vía

TRYP GRAN VÍA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Gran Vía, 25 28013 Madrid Adapted room Number of adapted rooms: 3 On floor, accessible via lift Width of door: 76 cm Telephone: 91 522 11 21 Clear turning circle inside Height of climate control: 110 cm Fax: 91 521 24 24 (diameter): Ø 150 cm Height of bed: 47 cm Space for access to the bed: right hand side 140 cm Web: www.solmelia.com Height of coatrack: 154 cm Bathroom in adapted room Metro without lift: Gran Vía Door: inward opening with Clear turning circle inside a width of 76 cm (diameter): Ø 150 cm Bus: 1, 2, 46, 74, 146 and 202 Toilet: TRYP GRAN VÍA Seat height: 40 cm Height of flush mechanism: 79 cm Width of approach: neither Folding grab bar on both sides ≥ 80 cm Basin: Height and clearance beneath Tap: mixer tap ACCESS the basin: 61 cm and 31 cm The main entrance is accessible, with no steps or narrow corridors to Shower: impede access. Width of approach to shower: Shower base: level with floor The glass door opens manually and is 1.74 m wide. It is not marked 130 cm with horizontal strips or a contrastingly coloured logo. Shower floor: non-slip Shower chair or stool: folding, fixed to the wall Height and location of horizontal Height and location of vertical grab grab bar: 80 cm, same wall bar: 80-188 cm as the tap Tap: mixer tap on accessible wall ACCESSIBILITY – HEARING IMPAIRED Adjustable shower-head height: No shower screen or curtain yes Lifts Room Accessible up to the door Height of handrail: 90 cm Internet connection: yes TV which communicates with Width of door: 80 cm Width and depth of cab: 107 and reception: no 142 cm TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

126 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 127 ACCOMMODATION 3 STAR HOTELS

Other Location Access Main TRYP WASHINGTON HOTEL amenities characteristics Gran Vía, 72 Reception Ground floor Accessible Height of reception desk: 28013 Madrid 112 cm Cafeteria / Ground floor Accessible Height of bar: 110 cm Telephone: 91 541 72 27 Breakfast Height of buffet: 72 cm buffet Height of table: 79 cm Fax: 91 547 51 99 Height beneath table: 79 cm Width beneath table: 17 cm Web: www.solmelia.com Meeting Accessible rooms via lift Metro with lift: Plaza de España Communal Accessible None of them are adapted for Metro without lift: Santo Domingo WCs via lift wheelchair users TRYP WASHINGTON Bus: 1, 2, 44, 46, 74, 75, 133, 138, 147, 148, 202

ACCESSIBILITY – VISUALLY IMPAIRED ACCESS The main entrance to the hotel has 3 steps and no alternative ramp. Signs There is an automatic, revolving, glass door 1.24 m wide. It has a Signs the same size: yes, average height of 175 cm and a font size of stop button at a height of 1.70 m from the floor. It is not marked with ≥ 1.5 cm horizontal strips or a contrastingly coloured logo. Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes ACCESSIBILITY – HEARING IMPAIRED Steps have nosing: yes The space under the stairs is Handrail on either side: no blocked off: there is none Room Continuous handrails on Handrail extends at top and bottom Internet connection: yes TV which communicates with half-landings: no of stairs: no reception: no Strip of surface of a different texture and contrasting colour at the top TV with teletext decoder: yes TV has alarm clock with visual alert: and bottom of the stairs: no no Lifts Bedside plug socket: yes Entrance door with peephole: no Cab with audio signals: no Control buttons in contrasting Written information on available Light signals to indicate a knock colour: no services: yes at the door: no Keypad with numbers in relief: Keypad with numbers in Braille: Lifts yes no Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: no has been received: no Emergency system Emergency alarm systems with visual alerts: no

128 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 129 ACCOMMODATION 3 STAR HOTELS Tryp Washington

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room Number of adapted rooms: 5 110 cm Accessible via lift Width of door: 94 cm Cafeteria Accessible Height of bar: 110 cm Clear turning circle inside Height of climate control: 166 cm via lift Height of table: 50 cm (diameter): Ø 150 cm Breakfast Accessible Height of buffet bar: 90 cm Height of bed: 50 cm Space for access to the bed: right buffet via lift Height of table: 74 cm hand side 90 cm and left hand side Height beneath table: 70 cm 80 cm Depth beneath table: 26 cm Height of coatrack: 140 cm Communal Accessible None of them are adapted for Bathroom in adapted room WCs wheelchair users Door: inward opening with Clear turning circle inside a width of 98 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 80 cm Width of approach: neither Folding grab bar on the right hand ≥ 80 cm side Folding grab bar on the left hand side ACCESSIBILITY – VISUALLY IMPAIRED Basin: Height and clearance beneath the Tap: mixer tap Signs basin: 70 and 48 cm Signs the same size: yes, average height of 94-183 cm and a font size Height of the lower edge of the Height of bethroom fittings: of ≥ 1.5 cm mirror: 100 cm 74 - 86 cm Lettering in a colour which Text and symbols: not in relief Shower: contrasts with the background: yes and not in Braille Width of approach to shower: Shower base: a 3 cm lip Main stairs 130 cm Edge of stairs marked with a Side protection skirting board of Shower floor: non-slip Shower chair or stool: folding, non-slip strip in a contrasting ≥ 12 cm on both sides: no fixed to the wall, adjustable with colour: no two folding grab bars Steps have a riser: yes All steps are the same height: yes Tap: mixer tap on accessible wall Steps have nosing: no Lifts The space under the stairs is Handrail on either side: no Accessible up to the door Width and depth of cab: blocked off: there is none 115 and 145 cm Continuous handrails on Handrail extends at top and bottom Width of door: 70 cm half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: no no

130 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 131 ACCOMMODATION 3 STAR HOTELS Victoria

VICTORIA 4 HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Victoria, 4 28012 Madrid Adapted room (114) Number of adapted rooms: 2 1st floor, accessible Width of door: 77 cm Clear turning circle inside Height of climate control: 130 cm Telephone: 91 523 84 31 (diameter): Ø 150 cm Fax: 91 523 84 31 Height of bed: 50 cm Space for access to the bed: right hand side 170 cm Web: www.hotelvictoria4.com Height of coatrack: 140 cm Bathroom in adapted room Metro with lift: Sol Door: inward opening with Clear turning circle inside a width of 77 cm (diameter): Ø 150 cm Bus: 3, 15, 51, 52, 53, N16,N17, L1, L5, Toilet: VICTORIA L50 and M1 Seat height: 41 cm Height of flush mechanism: 75 cm Width of approach: right hand Folding grab bar on the right hand side 120 cm side: 78-94 cm Folding grab bar on the left hand Distance between bars: 76 cm ACCESS side: 78-94 cm The main entrance is accessible, with no steps or narrow corridors to Basin: impede access. Height and clearance beneath Tap: mixer tap The double glass doors open manually and each one is 74 cm wide. the basin: 80 cm and 50 cm They are not marked with horizontal strips or a contrastingly colou- Height of the lower edge Height of bathroom fittings: 84 cm red logo. of the mirror: 96 cm Shower: Width of approach to shower: Shower base: level with floor 150 cm Shower floor: non-slip Shower chair or stool: ACCESSIBILITY – HEARING IMPAIRED fixed and folding Height of horizontal grab bar: No vertical grab bar 78-93 cm on same wall as tap Room Tap: mixer tap on not accessible wall Internet connection: yes TV which communicates with Adapted bathroom Number of adapted toilets: 1 reception: no in communal areas TV with teletext decoder: yes TV has alarm clock with visual alert: On ground floor, accessible Door: inward folding with a width no of 75 cm Bedside plug socket: yes Entrance door with peephole: no Clear turning circle inside (diameter): Ø 150 cm Written information on available Light signals to indicate a knock Toilet: services: yes at the door: no Seat height: 41 cm Height of flush mechanism: 76 cm Communal WCs Width of approach: right hand side No grab bar on right hand side Door lock with visual aid to indicate Cubicle doors with a gap 80 cm either free or occupied: no underneath to see if there is Folding grab bar on left hand side: 79-110 cm someone inside: yes Basin: Lifts Height and clearance beneath Tap: mixer tap Visual signs indicating the floor Emergency button with a light the basin: 85 cm and 40 cm and direction of movement, both to show that the emergency call Height of the lower edge Height of bathroom fittings: 120 cm inside and outside the cab: yes has been received: no of the mirror: 110 cm Emergency system Emergency alarm systems with visual alerts: no

132 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 133 ACCOMMODATION 3 STAR HOTELS

Lifts ZURBANO HOTEL Accessible up to the door Height of handrail: 87 cm Calle de Zurbano, 79 - 81 Width of door: 76 cm Width and depth of cab: 28003 Madrid 87 and 126 cm Telephone: 91 441 45 00 Fax: 91 441 32 24 Other Location Access Main amenities characteristics Web: www.nh-hotels.com Reception Ground floor Accessible Height of reception desk: 115 cm Cafeteria / Ground floor Height of bar: 110 cm Metro with lift: Gregorio Marañón and Restaurant / Height of buffet: 74-112 cm Alonso Cano Breakfast Height of table: 76 cm Buffet Height beneath table: 72 cm ZURBANO Bus: 2, 5, 12, 14, 27, 40, 45, 147, 150 Width beneath table: 68 cm and N20 Depth beneath table: 68 cm

ACCESS The main entrance has 3 steps, which are navigable by way of a ACCESSIBILITY – VISUALLY IMPAIRED platform stair-lift. The glass door opens automatically and is 1.11 m wide. It is not mar- ked with horizontal strips or a contrastingly coloured logo. Signs Signs the same size: yes, average height of 145-180 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille ACCESSIBILITY – HEARING IMPAIRED Main stairs Edge of stairs marked with a Side protection skirting board of Room non-slip strip in a contrasting ≥ 12 cm on both sides: no Internet connection: yes TV which communicates with colour: yes reception: no Steps have a riser: yes All steps are the same height: yes TV with teletext decoder: yes TV has alarm clock with visual alert: Steps have nosing: no yes The space under the stairs is Handrail on either side: yes Bedside plug socket: yes Entrance door with peephole: no blocked off: there is none Written information on available Light signals to indicate a knock Continuous handrails on Handrail extends at top and bottom services: yes at the door: no half-landings: yes of stairs: no Communal WCs Strip of surface of a different texture and contrasting colour at the top Door lock with visual aid to indicate Cubicle doors with a gap and bottom of the stairs: no either free or occupied: no underneath to see if there is Lifts someone inside: no Cab with audio signals: yes Control buttons in contrasting Lifts colour: yes Visual signs indicating the floor Emergency button with a light Keypad with numbers in relief: Keypad with numbers in Braille: and direction of movement, both to show that the emergency call yes yes inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

134 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 135 ACCOMMODATION 3 STAR HOTELS Zurbano ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Adapted room Number of adapted rooms: 9 Reception Ground floor Accessible Height of reception desk: Accessible via lift Width of door: 86 cm 103 cm Clear turning circle inside Height of climate control: 147 cm Cafeteria Ground floor Accessible Height of bar: 126 cm (diameter): Ø 150 cm Height of table: 74 cm Height of bed: 57 cm Space for access to the bed: right Height beneath table: 72 cm hand side 60 cm, left hand side Width beneath table: 70 cm 80 cm Depth beneath table: 60 cm Height of coatrack: 158 cm Restaurant/ Ground Accessible Height of table: 74 cm Bathroom in adapted room Breakfast floor Height beneath table: 72 cm Door: inward opening with Clear turning circle inside Buffet Width beneath table: 70 cm a width of 80 cm (diameter): Ø 150 cm Depth beneath table: 60 cm Toilet: Meeting Ground floorAccessible Seat height: 41 cm Height of flush mechanism: 73 cm rooms (1) Width of approach: left hand side Folding grab bar on the right hand Parking Outdoor Accessible There are 2 parking spaces 73 cm side via service for people with limited Folding grab bar on the left hand side lift mobility (PRM), indicated by Basin: the disabled parking sign Height and clearance beneath Tap: mixer tap (ISA) the basin: 131 cm and 143 cm Height of the lower edge of the mirror: 100 cm Bath: Height of bath: 47 cm No horizontal grab bar No transfer chair or platform No vertical grab bar ACCESSIBILITY – VISUALLY IMPAIRED Tap: mixer tap on short wall Adapted bathroom Number of adapted toilets: 1 in communal areas Signs On ground floor, accessible Door: inward folding with a width Signs the same size: yes, average height of 145-175 cm and a font size of 87 cm of ≥ 1.5 cm Clear turning circle inside (diameter): Ø 150 cm Lettering in a colour which Text and symbols: not in relief Toilet: contrasts with the background: yes and not in Braille Seat height: 41 cm Height of flush mechanism: 80 cm Main stairs Width of approach: side 80 cm Grab bar on both sides Edge of stairs marked with a Side protection skirting board of Basin: non-slip strip in a contrasting ≥ 12 cm on both sides: no Height and clearance beneath Tap: mixer tap colour: yes the basin: 67 cm and 35 cm Steps have a riser: yes All steps are the same height: yes Height of the lower edge Height of bathroom fittings: Steps have nosing: no of the mirror: 83 cm 90-100 cm The space under the stairs is Handrail on either side: no Lifts blocked off: there is none Accessible up to the door Width and depth of cab: Continuous handrails on Handrail extends at top and bottom 100 and 120 cm half-landings: no of stairs: no Width of door: 80 cm Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: no yes

136 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 137 4 STAR HOTELS

1 A&H Plaza de Liceo 16 Atlántico 2 A.T. Suit Kris 17 Auditorium Madrid Aeropuerto 18 Axor Barajas 3 Abba Avenida de 19 Axor Feria América 20 Ayre Gran Hotel Colón 4 AC Hotel Aitana 21 Barceló 5 AC Hotel Norte 6 AC Hotel 22 Barceló Torre Arias 7 AC Hotel Carlton Madrid 23 Catalonia Atocha 8 AC Hotel Cuzco 24 Catalonia Centro 9 AC Hotel Los Vascos 25 Catalonia Gran Vía 10 AC Hotel Madrid Feria 26 Catalonia Las 11 AC Hotel Monte Real 27 Catalonia Moratín 12 AC Hotel 28 Catalonia 13 Ada Palace Plaza Mayor 14 Agora Juan de Austria 15 Agumar 4 STAR HOTELS

29 Clarion 42 High Tech Nueva Preciados Castellana 30 Clement Barajas 43 High Tech President 31 Confortel Alcalá Norte Castellana 32 Confortel Atrium 44 Holiday Inn Madrid 33 Confortel Madrid Pío XII 45 Holiday Inn Madrid 34 Confortel Suites Madrid Callé Alcalá 35 Convención 46 Husa Moncloa 36 Crowne Plaza Madrid 47 Husa Paseo del Arte Airport 48 Intur San Martín 37 Dehesa Real 49 Liabeny 38 Emperador 50 Lope de Vega 39 Emperatriz 51 Lusso Infantas 40 Foxá M-30 52 María Elena Palace 41 High Tech Madrid 53 Mayorazgo Aeropuerto 4 STAR HOTELS

54 Me Madrid Reina 67 NH Ribera del Victoria 55 Meliá Avenida de 68 Novotel Campo América de las Naciones 56 Meliá Barajas 69 Novotel Madrid 57 Meninas Sanchinarro 58 Mercure Madrid Plaza 70 Novotel Puente de España de 59 NH Abascal 71 Nuevo Boston 60 NH Eurobuilding 72 Nuevo Madrid 61 NH La Habana 73 Ópera 62 NH Las Tablas 74 Osuna 63 NH Mercader 75 Petit Palace Alcalá 64 NH Nacional Torre 65 NH Parque de las Avenidas 66 NH Paseo del Prado de Madrid 4 STAR HOTELS

76 Petit Palace Art Gallery 87 Rafael Hoteles 77 Petit Palace Mayor 88 Santos Maydrit 78 Petit Palace Plaza del 89 Senator España Carmen 90 Senator Gran Vía 79 Petit Palace Posada 91 Silken Puerta Madrid del Peine 92 Tach Clement Barajas 80 Posada 93 Tryp Madrid Alameda del Dragón Aeropuerto 81 Praga 94 Vincci Capitol 82 Pullman Madrid Airport 95 Vincci Soho & Feria 96 Vincci Soma 83 Quo Puerta del Sol (Antiguo Bouzá) 84 Radisson BLU Hotel, 97 Vincci Vía 66 Madrid Prado 85 Rafael Hoteles Atocha 86 Rafael Hoteles Orense ACCOMMODATION 4 STAR HOTELS Pza. Liceo

A & H PLAZA DEL LICEO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle Moscatelar, 20 28043 Madrid Adapted room No. adapted rooms: 1 Telephone: 91 300 59 60 On 1st floor, accessible Width of door: 77 cm Fax: 91 300 09 35 Clear turning circle inside Height of climate control: remote (diameter): Ø 150 cm control Web: www.ah-hoteles.com Height of bed: 55 cm Space for access to the bed: right hand side 63 cm, left hand side 67 cm Metro without lift: Arturo Soria Wardrobe doors: Folding with Height of hanger rail: 193 cm door knobs, difficult to open Bus: 120 and 122 A & H PLAZA DEL LICEO

Bathroom in adapted room ACCESS Door: outward opening with a Clear turning circle inside The main entrance has stairs and an alternative ramp. The ramp is width of 78 cm (diameter): Ø 150 cm more than 12 m long, and has an incline which varies between 8% Toilet: and 10%. There is a handrail. Seat height: 42 cm Height of flush mechanism: 78 cm Approach area: side 89 cm No grab bars The automatic glass door is 1.40 m wide. It is not marked with hori- Basin: zontal strips or a logo in a contrasting colour. Height beneath the basin: 87 cm Tap: mixer tap Height of the lower edge Height of bathroom fittings: of the mirror: 90 cm 120-150 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower base: level with floor No grab bars Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Lifts Number of lifts: 2 Door lock with visual aid to indicate Cubicle doors with a gap Lift 1 either free or occupied: no underneath to see if there is Accessible up to the door Width and depth of cab: someone inside: no 102 and 128 cm Lifts Width of door: 80 cm Visual signs indicating the floor Emergency button with a light Lift 2 and direction of movement, both to show that the emergency call Accessible up to the door Width and depth of cab: inside and outside the cab: yes has been received: no 84 and 108 cm Emergency system Width of door: 70 cm Emergency alarm systems with visual alerts: no

146 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 147 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main AT. SUIT KRIS AEROPUERTO amenities characteristics Calle de Capezo, 8 Reception Ground floor Accessible Height of reception desk: 28022 Madrid 120 cm Cafeteria Ground floor Accessible Height of bar: 114 cm Telephone: 91 305 90 55 Height of table: 75 cm Height beneath table: 67 cm Fax: 91 312 18 35 Width beneath table: 54 cm Depth beneath table: 66 cm Web: www.krishoteles.com Restaurant / Ground floor Accessible Height of buffet bar: 75 cm Breakfast Height of table: 67 cm Bus: 77 buffet Height beneath table: 69 cm Width beneath table: 54 cm AT. SUIT KRIS Depth beneath table: 66 cm AEROPUERTO Parking Basement -1 Accessible There are no parking space for people with limited mobility (PRM) ACCESS The main entrance is accessible and and has a level surface. The main entrance has an automatically revolving glass door with an opening of 1.30 m. There are glass swing doors on either side of the revolving door, both of which are 1 m wide. None of the doors are marked with horizontal strips or a logo in a ACCESSIBILITY – VISUALLY IMPAIRED contrasting colour.

Signs ACCESSIBILITY – HEARING IMPAIRED Signs the same size: yes, average height of 170-180 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief Room contrasts with the background: yes and not in Braille Internet connection: yes TV which communicates with Main stairs reception: no Edge of stairs marked with a Side protection skirting board of TV with teletext decoder: yes TV has alarm clock with visual alert: non-slip strip in a contrasting ≥ 12 cm on both sides: no no colour: no Bedside plug socket: yes Entrance door with peephole: yes Steps have a riser: yes All steps are the same height: yes Written information on available Light signals to indicate a knock Steps have nosing: no services: yes at the door: no The space under the stairs is Handrail on either side: yes Communal WCs blocked off: yes Door lock with visual aid to indicate Cubicle doors with a gap Continuous handrails on Handrail extends at top and bottom either free or occupied: no underneath to see if there is half-landings: no of stairs: no someone inside: no Strip of surface of a different texture and contrasting colour at the top Lifts and bottom of the stairs: no Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

148 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 149 ACCOMMODATION 4 STAR HOTELS Suit Kris Aeropuerto ACCESSIBILITY – PHYSICALLY DISABLED Fixed grab bar on left hand side: Distance between bars: 75 cm 97 cm Basin: Adapted room (No. 112) No. of adapted rooms: 5 Height and clearance beneath Tap: mixer tap On 1st floor, accessible via lift from Width of door: 77 cm the basin: 70 cm and 45 cm parking area. From reception, not Height of the lower edge Height of bathroom fittings: accessible, via a ramp with a width of the mirror: 100 cm 90-120 cm of 115 cm, a length of 310 cm and Lifts Number of lifts: 8, connecting an incline of 28.6%. Handrail on all floors one side, height of 114 cm Accessible on all floors, except Height of call buttons: 105 cm Clear turning circle inside Height of climate control: 140 cm on the ground floor, where it is (diameter): Ø 150 cm with remote control accessed via earlier described Height of bed: 50 cm Space for access to the bed: right ramp hand side 100 cm, left hand side Width of door: 80 cm Width and depth of cab: 30 cm 99 and 125 cm Wardrobe doors: With knobs, Height of hanger rail: 180 cm Height of lift buttons: 107-127 cm Height of handrail: 87 cm easy to open Height of wardrobe shelves and drawers: 20-80 cm Bathroom in adapted room Door: opens both ways with Clear turning circle inside a width of 80 cm (diameter): Ø 150 cm Toilet: Seat height: 50 cm Height of flush mechanism: 110 cm Approach area: front 100 cm No grab bar on the right hand side Fixed grab bar on the left hand side: 80 cm Basin: Other Location Access Main Height and clearance beneath Tap: mixer tap amenities characteristics the basin: 64 cm and 60 cm Reception Ground floor Accessible Height of reception desk: Height of the lower edge Height of bathroom fittings: 111 cm of the mirror: 80 cm 70 cm Cafeteria First floor Not Height of bar: 112 cm Shower: accessible Height of table: 73 cm Width of approach to shower: Shower base: level with floor via reception, Height beneath table: 70 cm 120 cm via ramp Width beneath table: 80 cm Shower floor: non-slip Shower stool: fixed with backrest described No horizontal grab bar No vertical grab bar above Tap: mixer tap Height of tap: 70 cm on accessible Restaurant / First floor Not Height of buffet bar: wall Breakfast accessible 73-90 cm Adjustable shower-head height: No shower screen buffet via reception, Height of table: 73 cm yes, 140 cm via ramp Height beneath table: 70 cm Adapted bathroom in Number of adapted toilets: 2, described Width beneath table: 80 cm communal areas 1 one for men, 1 for women above Depth beneath table: 36 cm On first floor, not accessible from Door: sliding with a width of 73 cm Meeting Second floor Accessible Height of table: 75 cm reception, details of ramp as above rooms (3) via lift Height beneath table: 73 cm Clear turning circle inside (diameter): Ø 150 cm Width beneath table: 200 cm Toilet: Depth beneath table: 104 cm Seat height: 40 cm Height of flush mechanism: 77 cm Approach area: right hand side Fixed grab bar on right hand side: 140 cm, front 150 cm 77 and 79 cm

150 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 151 ACCOMMODATION 4 STAR HOTELS

ABBA AVENIDA DE AMÉRICA HOTEL Pool Ground floor, Accessible No hoist for getting into the outdoor via a ramp pool. No specially adapted Avenida de América, 32 garden area which is changing rooms or toilets. 28028 Madrid 1.30 m wide, 15 m long Telephone: 91 212 50 00 and an Fax: 91 212 50 01 incline of 3.5%. Web: www.abbamadridhotel.com Handrail on one side. Metro without lift: Cartagena and Avda. Parking Basement -1 Accessible There are 2 parking spaces via lift, for people with limited América excluding mobility (PRM), indicated by ABBA AVENIDA DE from the disabled parking sign AMÉRICA Bus: 1, 72, 114, 115 and 122 reception (ISA)

ACCESS The main entrance is accessible and and has a level surface. The main entrance has an automatic revolving glass door. There is an alternative swing door, 90 cm wide, next to the revolving door. ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 180 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: yes TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no no Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: no Steps have nosing: yes Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: yes services: yes at the door: no blocked off: yes Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: no of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

152 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 153 ACCOMMODATION 4 STAR HOTELS Abba Avda. América

ACCESSIBILITY – PHYSICALLY DISABLED Lifts Number of lifts: 3 Accessible up to the door Width and depth of cab: 117 and 132 cm Adapted room No. of adapted rooms: 3 Width of door: 80 cm Accessible via lift Width of door: 77 cm Clear turning circle inside Height of climate control: 144 cm (diameter): Ø 150 cm Height of bed: 57 cm Space for access to the bed: right hand side 61 cm, left hand side 81 cm Other Location Access Main Wardrobe doors: With knobs, Height of hanger rail: 174 cm amenities characteristics difficult to open Reception Ground floor Accessible Height of reception desk: Bathroom in adapted room 110 cm Door: inward opening with Clear turning circle inside Cafeteria Ground floor Accessible Height of bar: 106 cm a width of 74.5 cm (diameter): Ø 150 cm via ramp Height of table: 46 cm Toilet: with a length Seat height: 40 cm Height of flush mechanism: 80 cm of 3.19 m Approach area: side 138 cm Fixed grab bar: 66 cm and an Basin: incline of Height of bathroom fittings: Tap: mixer tap 10% 80-100 cm Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Height of the lower edge Height of bathroom fittings: Breakfast via ramp Height of table: 76 cm of the mirror: 102 cm 81-145 cm buffet with a length Height beneath table: 73 cm Shower: of 3.19 m Width beneath table: 31 cm Height of bath: 47 cm No horizontal grab bar and an Depth beneath table: 10 cm Transfer bench: no Vertical grab bar: 73-84 cm incline of Mixer tap at 50 cm on narrow wall 10% Adapted bathroom Number of adapted toilets: 1 Meeting First floor Accessible Height of table: 73 cm in communal areas rooms (5) via lift Height beneath table: 67 cm On first floor, accessible Door: outward opening with a width Width beneath table: 160 cm of 74 cm Depth beneath table: 50 cm Clear turning circle inside (diameter): Ø 150 cm Parking Accessible There is 1 unmarked parking Toilet: space for people with limited Seat height: 41 cm Height of flush mechanism: 80 cm mobility (PRM) Approach area: front 90 cm Folding grab bar on both sides Basin: Height of bathroom fittings: 96 cm Tap: mixer tap Height of the lower edge of the mirror: 93 cm

154 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 155 ACCOMMODATION 4 STAR HOTELS

AC AITANA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Paseo de la Castellana, 152 28046 Madrid Signs Signs the same size: yes, average height of 126-156 cm and a font size Telephone: 91 548 49 70 of ≥ 1.5 cm Fax: 91 458 49 71 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.ac-hoteles.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro without lift: Santiago Bernabeu colour: no Steps have a riser: yes All steps are the same height: yes Bus: 5, 27, 40, 126 and 147 Steps have nosing: yes AC AITANA The space under the stairs is Handrail on either side: yes blocked off: no Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: yes of stairs: no The main entrance is accessible by way of a ramp which avoids Strip of surface of a different texture and contrasting colour at the top having to negotiate 2 steps. The ramp is 1.5 m long, and has an incli- and bottom of the stairs: no ne of 16%. Lifts The automatic sliding glass door is 1.5 m wide, and is not marked Cab with audio signals: no Control buttons in contrasting with horizontal strips or a logo in a contrasting colour. colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

156 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 157 ACCOMMODATION 4 STAR HOTELS AC Aitana

ACCESSIBILITY – PHYSICALLY DISABLED

Adapted room (No. 109) No. of adapted rooms: 1 Lifts On 4th floor, accessible. Width of door: 78.5 cm Accessible up to the door Height of call buttons: 92 cm Clear turning circle inside Height of climate control: 137 cm Width of door: 78 cm Width and depth of cab: (diameter): Ø 150 cm 112 and 140 cm Height of bed: 50 cm Space for access to the bed: right Height of lift buttons: 99-121 cm hand side 98 cm, left hand side 123 cm Wardrobe doors: sliding, with Height of hanger rail: 174 cm, knobs, difficult to open hangers suitable for long-sleeved clothes Height of wardrobe shelves and drawers: 160-180 cm Other Location Access Main Bathroom in adapted room amenities characteristics Door: sliding with a width of 80 cm Clear turning circle inside Reception Ground floor Accessible Height of reception desk: (diameter): Ø 150 cm 111 cm Toilet: Cafeteria Ground floor Accessible Height of bar: 100 cm Seat height: 42 cm Height of flush mechanism: 78 cm Height of table: 76 cm Approach area: left hand side Folding grab bar on the left hand Height beneath table: 72 cm 129 cm, front 130 cm side: 85 cm Width beneath table: 51 cm No grab bar on the right hand side Depth beneath table: 70 cm Basin: Restaurant / Ground floor Accessible Height of buffet bar: 95 cm Height and clearance beneath Tap: mixer tap Breakfast Height of table: 76 cm the basin: 80.5 cm and 29 cm buffet Height beneath table: 72 cm Height of the lower edge Height of bathroom fittings: 134 cm Width beneath table: 51 cm of the mirror: 60 cm Depth beneath table: 70 cm Bath: Meeting Ground floor Accessible Height of table: 71 cm Height of bath: 51 cm Height and location of horizontal rooms (1) Height beneath table: 71 cm grab bar: 70-80 cm Parking Accessible There is 1 parking space for Transfer platform: there is none Has no vertical grab bar people with limited mobility Mixer tap at 60 cm on narrow wall Shower head at 142-198 cm. (PRM) Adjustable Gym First floor Accessible No specially adapted Folding screen via lift changing rooms or toilets Adapted bathroom Number of adapted toilets: 1 cubicle in communal areas On ground floor, accessible Door: indoor swinging with a width of 77 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 80 cm Approach area: right hand side Fixed grab bar on right hand side: 40 cm, left hand side 40 cm 88 cm No grab bar on left hand side Basin: Height and clearance beneath Tap: mixer tap the basin: 72 cm and 30 cm Height of the lower edge Height of bathroom fittings: of the mirror: 91 cm 136 cm 158 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 159 ACCOMMODATION 4 STAR HOTELS

AC ARAVACA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Camino de la Zarzuela, 3 28023 Madrid Signs Signs the same size: yes, average height of 155-175 cm and a font size Telephone: 91 740 06 80 of ≥ 1.5 cm Fax: 91 740 06 81 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Web: www.ac-hoteles.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Bus: 161,162 colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes AC ARAVACA The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: yes of stairs: no The main entrance of the hotel has a ramp 1.05 m wide, 5.70 m long Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no and with a steep incline of 14%. The ramp avoids having to negotia- Lifts te 5 steps. Cab with audio signals: yes Control buttons in contrasting The automatic sliding glass doors are 1.75 m wide. They are not colour: yes marked with horizontal strips or a logo in a contrasting colour. Keypad with numbers in relief: Keypad with numbers in Braille: yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

160 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 161 ACCOMMODATION 4 STAR HOTELS AC Aravaca ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Adapted room No. of adapted rooms: 1 Reception Ground floor Accessible Height of reception desk: On ground floor, accessible. Width of door: 76 cm 105 cm Clear turning circle inside Height of climate control: 158 cm Cafeteria Ground floor Accessible Height of bar: 90-150 cm (diameter): Ø 150 cm Height of table: 74 cm Height of bed: 60 cm Space for access to the bed: right Height beneath table: 68 cm hand side 60 cm, left hand side Width beneath table: 130 cm 150 cm Depth beneath table: 90 cm Wardrobe doors: sliding, with Height of hanger rail: 180 cm Restaurant / Ground floor Accessible Height of table: 76 cm knobs, difficult to open Breakfast Height beneath table: 72 cm Height of wardrobe shelves and drawers: 20-190 cm buffet Width beneath table: 51 cm Bathroom in adapted room Depth beneath table: 70 cm Door: sliding with a width of 81 cm Clear turning circle inside Parking Basement -1 Accessible There is 1 parking space for (diameter): Ø 150 cm via lift people with limited mobility Toilet: (PRM), indicated by the disa- Seat height: 41 cm Height of flush mechanism: 80 cm bled parking sign (ISA) Approach area: front Folding grab bar on the right hand side Folding grab bar on the left hand side ACCESSIBILITY – VISUALLY IMPAIRED Basin: Height and clearance beneath the Tap: mixer tap basin: 73 cm and 23 cm Signs Height of the lower edge Height of bathroom fittings: 130 cm Signs the same size: yes, average height of 165 cm and a font size of the mirror: 90 cm of ≥ 1.5 cm Bath: Lettering in a colour which Text and symbols: not in relief Height of bath: 51 cm Height and location of horizontal contrasts with the background: yes and not in Braille grab bar: 58-72 cm Main stairs Transfer platform: there is none Has no vertical grab bar Edge of stairs marked with a Side protection skirting board of Mixer tap on narrow wall non-slip strip in a contrasting ≥ 12 cm on both sides: yes Adapted bathroom Number of adapted toilets: 1 colour: no in communal areas Steps have a riser: yes All steps are the same height: yes Accessible Door: indoor opening with a width of Steps have nosing: yes 77 cm The space under the stairs is Handrail on either side: yes Clear turning circle inside (diameter): Ø 150 cm blocked off: yes Toilet: Continuous handrails on Handrail extends at top and bottom Seat height: 41 cm Height of flush mechanism: 80 cm half-landings: yes of stairs: no Approach area: neither > 80 cm Fixed grab bar on opposite wall to Strip of surface of a different texture and contrasting colour at the top approach: 72-100 cm and bottom of the stairs: no No grab bar on approach side Lifts Basin: Cab with audio signals: no Control buttons in contrasting Height and clearance beneath Tap: mixer tap colour: yes the basin: 77 cm and 31 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height of the lower edge Height of bathroom fittings: 116 cm yes yes of the mirror: 85 cm Lifts Accessible up to the door Width and depth of cab: 106 and 133 cm Width of door: 82 cm 162 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 163 ACCOMMODATION 4 STAR HOTELS AC Atocha

AC ATOCHA HOTEL ACCESSIBILITY – HEARING IMPAIRED Calle Delicias, 42 Room 28045 Madrid Internet connection: yes Written information on available services: yes Telephone: 91 506 22 21 TV which communicates with TV has alarm clock with visual alert: Fax: 91 506 22 22 reception: no no Bedside plug socket: yes Entrance door with peephole: no Web: www.hotelacatocha.com Light signals to indicate a knock Emergency alarms with visual at the door: no alerts: no Metro with lift: Atocha Renfe Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap Bus: 19 and 27 either free or occupied: no underneath to see if there is AC ATOCHA someone inside: no Lifts Visual signs indicating the floor Emergency button with a light to and direction of movement, both show that the emergency call has inside and outside the cab: yes been received: yes Emergency system ACCESS Emergency alarm systems with visual alerts: no The entrance to the hotel is level with the street. It has a clearance width of 2.00 m. ACCESSIBILITY – PHYSICALLY DISABLED The main entranceway has a central 15 cm high step followed by a non-accessible revolving glass door. The clearance width is 1.30 m. There is a control to stop and reduce the speed of the revolving door Adapted room (D116) Number of adapted rooms: 1 both inside and outside at a height of 1 m. On the 1st floor, accessible via lift Width of door: 74 cm On either side of the revolving door are two PRM accessible doors. Clear turning circle inside Height of climate control: 130 cm They can be reached via a 1 m wide ramp with a 6.9% incline. These (diameter): Ø 150 cm are single, manual, outward opening glass doors with a clearance Height of bed: 52 cm Space for access to the bed: right width of 1 m. They are marked with double horizontal stripes but not hand side ≥ 120 cm left hand side in contrasting colours. 76 cm The door has a video intercom located at a height of 1.20 m. Video Wardrobe doors: none Height of hanger rail: 190 cm – with intercom is operated using a single button but is not accessible via long sleeve hangers available from the alternative PRM entranceway. reception Doormats are securely affixed to the floor in front of the alternative Min. and max. height of wardrobe shelves and drawers: 50 cm and 160 cm doors as well as within the revolving door. Bathroom in adapted room There is an accessible route that takes guests straight to the recep- Door: Sliding door with a width of Clear turning circle inside tion and help desk. 93 cm (diameter): Ø 150 cm Toilet: Seat height: 44 cm Height of flush mechanism: 78 cm Approach area: right hand side Folding grab bar on the right hand 120 cm, front 83 cm side: 78 cm Fixed horizontal grab bar on the Distance between bars: 66 cm left hand side: 79 cm

164 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 165 ACCOMMODATION 4 STAR HOTELS AC Atocha

Basin: Other Location Access Main Height and clearance beneath the Tap: mixer tap easy to use amenities characteristics basin: 72 cm and 50 cm Reception Ground floor Accessible Height of reception desk: Height of the lower edge of the Min. and max. height of bathroom 112 cm mirror: 115 cm fittings: 86 cm Cafeteria Ground floor, Accessible Height of bar: 110 cm Shower: lobby Height of table: 56 cm Width and depth of approach area: Shower base: level with the floor Height beneath table 55 cm 78 cm and 177 cm Width beneath table: 70 cm - Shower floor: non-slip Shower chair or seat: no, but diameter detachable 43 cm stool Depth beneath table: 34 cm Height and location of horizontal Height and location of vertical grab Restaurant / Basement Accessible Height of buffet bar: 87 cm grab bar: 75 cm on the same wall bar: none Breakfast via lift Height of table: 74 cm as the tap and on wall next to tap buffet Height beneath table 70 cm Tap: mixer tap easy to use Height of the tap: 90 cm Width beneath table: 75 cm Adjustable height shower head: Shower screen: none Depth beneath table: 34 cm 90 - 100 cm Meeting Basement Accessible Furniture depends on the Adapted toilets in communal Total number of adapted toilets: 1 rooms (2) via lift event areas Gym Basement -1 Accessible No specially adapted Location: next to restaurant Basement - accessible via lift Laci building via lift changing rooms or toilets. and buffet A single standard changing Bathroom door: no door Cubicle door: inward opening with a cubicle width of 84 cm Parking Basement Accessible There are 5 parking spaces Clear turning circle inside (diameter): Ø 150 cm floors via lift from reserved for people with Toilet -1, -2 and -3 the Delicias reduced mobility (PRM), Seat height: 44 cm Height of flush mechanism: 77 cm building indicated by the disabled Approach area: right hand side Folding grab bar on the right hand parking sign (ISA). The 60 cm and front 90 cm side: none reserved parking spaces Folding grab bar on the left hand side: 70 and 84 cm have a lateral approach area Basin of 120 cm Height and clearance beneath the Tap: mixer tap easy to use basin: 70 cm and 50 cm Height of the lower edge of the Min. and max. height of bathroom mirror: 100 cm fittings: 130 cm Lifts Total number of lifts: 3 – with similar characteristics, 2 in the Delicias building, 1 in the Laci building Floors served: all floors Accessible up to the door Height of call buttons: 96 cm Width of door: 80 cm and 102 cm Width and depth of cab: 105 Min. and max. height of the call and 136 cm buttons: 90 cm and 120 cm Height of handrail: 94 cm Mirror opposite the door: yes

166 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 167 ACCOMMODATION 4 STAR HOTELS

AC CARLTON MADRID HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Paseo de las Delicias, 26 28045, Madrid Bedrooms Colour of door contrasts with Information about hotel services Telephone: 91 539 71 00 adjacent walls: yes available in Braille: no and in large Fax: 91 527 85 10 print: no Room lighting with dimmer switch: TV remote control with large Web: www.hotelaccarltonmadrid.com no numbers: yes and in contrasting colours: yes Metro with lift: Atocha Renfe Room free of projecting elements: Audible signals to indicate yes emergency alarm: yes Signs Bus: 19 and 2 CARLTON MADRID Signs the same size: yes, average height of 175 cm and a font size of 3 cm Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting colour: > 12 cm on both sides: yes ACCESO no The entrance to the hotel is level with the street in the form of a ramp Steps have a riser: yes with a 6.9% incline and a clearance width of 2 m. Steps have nosing: yes All steps are the same height: yes The main entranceway has a 13 cm step. There is a revolving glass The space under the stairs is Handrail on either side: yes, just main door with a clearance width of 1.50 m. Within the revolving door blocked off: yes on one side is a doormat securely affixed to the floor. Continuous handrails on Handrail extends past the top and The alternative entranceway is located along the main façade and half-landings: yes bottom of stairs: no doubles as the emergency exit. As the road is on a slight incline, Distinctively textured and contrastingly coloured strip at the top and bottom there is a ramp to access it. To open the door, a video intercom must of the stairs: no Lift be used and this is located in the non-accessible main entrance, Cab with audio signals: yes Control buttons in contrasting requires a single button to be pressed, and is located at a height of colours: yes 1.24 m. The double, outward opening manual glass door has a clea- Keypad with numbers in relief: yes Keypad with numbers in Braille: yes rance width of 65 cm per door. Strip of surface of a different texture and contrasting colour at entrance The ramp to the alternative door is feasible, measuring 1.55 m in to lift: no length with a 12.2% incline. It has a clearance width of 2.55 m but Emergency System has no handrail. Neither ends of the ramp have a distinctively textu- Audible alarm system in place in case of emergency: yes red and contrastingly coloured strip to warn of the change in gra- dient. There is an accessible route that takes guests straight to the recep- tion and help desk via the alternative entranceway, but via the main door, guest must first navigate three 18 cm steps.

168 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 169 ACCOMMODATION 4 STAR HOTELS Carlton Madrid Basin: ACCESSIBILITY – HEARING IMPAIRED Height and clearance beneath the Tap: mixer tap easy to use basin: 79 cm and 43 cm Room Height of the lower edge of the Min. and max. height of bathroom Internet connection: yes Written information on available mirror: 85 cm fittings: 67 cm and 85 cm services: yes Shower: TV which communicates with TV has alarm clock with visual alert: Width and depth of approach area: Shower base: level with the floor reception: no no 80 cm and 150 cm Bedside plug socket: yes Entrance door with peephole: no Shower floor: non-slip Shower chair or seat: fixed and Light signals to indicate a knock Emergency alarms with visual folding seats at the door: no alerts: no Height and location of horizontal Height and location of vertical grab Communal WCs grab bar: 78 cm on the same wall bar: none Door lock with visual aid to indicate Cubicle doors with a gap as the tap either free or occupied: no underneath to see if there is Tap: mixer tap easy to use Height of the tap: 120 cm on the wall someone inside: no perpendicular to the fixed seat Lifts Adjustable height shower head: Shower screen: sliding Visual signs indicating the floor Emergency button with a light to 120 - 210 cm and direction of movement, both show that the emergency call has Adapted toilets in communal Total number of adapted toilets: 1 inside and outside the cab: yes been received: no areas Emergency system Location: next to reception Ground floor - accessible Emergency alarm systems with visual alerts: no Bathroom door: no door, clearance Cubicle door: inward opening with a width of 113 cm width of 80 cm Clear turning circle inside (diameter): Ø 150 cm ACCESSIBILITY – PHYSICALLY DISABLED Toilet Seat height: 40 cm Height of flush mechanism: 74 cm Approach area: left hand side Folding grab bar on the right hand Adapted room Number of adapted rooms: 3 120 cm and front 80 cm side: none On the 1st floor, accessible via lift Width of door: 90 cm Folding grab bar on the left hand side: 54 - 71 cm Clear turning circle inside Height of climate control: 160 cm Basin (diameter): Ø 150 cm Height and clearance beneath Tap: mixer tap easy to use Height of bed: 50 cm Space for access to the bed: right the basin: 70 cm and 54 cm hand side 130 cm left hand side Height of the lower edge of the Min. and max. height of bathroom 110 cm mirror: 110 cm fittings: 107 cm Wardrobe doors: easy to open Height of hanger rail: 190 cm – with Lifts Total number of lifts: 2 – with the sliding doors with a knob long sleeve hangers same characteristics Min. and max. height of wardrobe shelves and drawers: 30 cm and Floors served: all floors except Accessible up to the door 80 cm basement -1 Bathroom in adapted room Height of call buttons: 107 cm Width of door: 69 cm Door: Sliding door with a width of Clear turning circle inside (diameter): Width and depth of cab: Min. and max. height of the call 97 cm Ø 150 cm 84 and 94 cm buttons: 120 cm and 142 cm Toilet: Height of handrail: none Mirror opposite the door: yes Seat height: 40 cm Height of flush mechanism: 75 cm Approach area: left hand side Fixed horizontal grab bar on the right 60 cm, front 160 cm hand side: 80 cm Folding grab bar on the left hand Distance between bars: 55 cm side: 73 - 88 cm

170 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 171 ACCOMMODATION 4 STAR HOTELS Carlton Madrid Other Location Access Main amenities characteristics ACCESSIBILITY – VISUALLY IMPAIRED Reception Ground floor Accessible Height of reception desk: 112 cm Bedrooms Cafeteria Ground floor, Accessible Height of bar: 111 cm Colour of door contrasts with Information about hotel services lobby adjacent walls: yes available in Braille: no and in large Restaurant / Ground floor Accessible Height of buffet bar: 87 cm print: no Breakfast Height of table: 77 cm Room lighting with dimmer switch: TV remote control with large buffet Height beneath table 73 cm no numbers: yes and in contrasting Width beneath table: 75 cm colours: yes Depth beneath table: 33 cm Room free of projecting elements: Audible signals to indicate Meeting Ground floor Accessible Height of table: 77 cm yes emergency alarm: yes rooms (2), except the Height beneath table 73 cm Signs (4) mezzanine one located Width beneath table: 75 cm Signs the same size: yes, average height of 165 cm and a font size of (1), on Depth beneath table: 33 cm 3 cm basement -1 basement -1 Lettering in a colour which con- Text and symbols: not in relief and (1) trasts with the background: yes not in Braille Gym 8th floor Not No specially adapted Main stairs accessible – changing rooms or toilets Edge of stairs marked with a Side protection skirting board of eighth floor non-slip strip in a contrasting colour: 12 cm on both sides: yes only no accessible Steps have a riser: yes All steps are the same height: yes from 7th Steps have nosing: yes yes – from floors 1-8 but not from reception to 1st floor via floor although it is carpeted, securely affixed and in good condition stairs The space under the stairs is Handrail on either side: yes, blocked off: yes just on one side Continuous handrails on Handrail extends past the top and half-landings: yes bottom of stairs: no Distinctively textured and contrastingly coloured strip at the top and bottom of the stairs: no Lift Cab with audio signals: no Control buttons in contrasting colours: yes Keypad with numbers in relief: no Keypad with numbers in Braille: no Strip of surface of a different texture and contrasting colour at entrance to lift: no Emergency System Audible alarm system in place in case of emergency: yes

172 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 173 ACCOMMODATION 4 STAR HOTELS AC Cuzco

AC CUZCO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Paseo de la Castellana, 133 28046 Madrid Adapted room (202) No. of adapted rooms: 7 On 2nd floor, accessible via lift Width of door: 79 cm Telephone: 91 556 06 00 Clear turning circle inside Height of climate control: 175 cm Fax: 91 556 03 72 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: right Web: www.ac-hoteles.com and left hand side > 90 cm Wardrobe doors: sliding, Height of hanger rail: 130 cm Metro without lift: Cuzco difficult to open Height of wardrobe shelves and drawers: 32 cm Bus: 5, 127 and 134 Bathroom in adapted room AC CUZCO Door: inward opening with Clear turning circle inside a width of 80 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 78 cm ACCESS Approach area: neither ≥ 80 cm No grab bars The main entrance is accessible and and has a level surface. Basin: The automatic revolving glass door has an opening of 1 m. Height and clearance beneath Tap: mixer tap There are 2 alternative glass swing doors, both of which are > 90 cm the basin: 62 cm and 31 cm wide, next to the revolving door. Height of the lower edge Height of bathroom fittings: 120 cm of the mirror: 92 cm Bath: Height of bath: 43 cm Height and location of horizontal grab bar: 70-75 cm Transfer platform: there is none Has no vertical grab bar Mixer tap at a height of 100 cm Shower head at 100 cm. ACCESSIBILITY – HEARING IMPAIRED on long wall Not adjustable. Adapted bathroom Number of adapted toilets: 2 Room in communal areas Internet connection: yes TV which communicates with Floors 1 and -1, accessible via lift Door: indoor opening with a width of reception: no 85 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Clear turning circle inside (diameter): Ø 150 cm no Toilet: Bedside plug socket: yes Entrance door with peephole: no Seat height: 41 cm Height of flush mechanism: 78 cm Written information on available Light signals to indicate a knock Approach area: left hand side No grab bars services: yes at the door: no and front 140 cm Communal WCs Basin: Door lock with visual aid to indicate Cubicle doors with a gap Height and clearance beneath Tap: mixer tap either free or occupied: no underneath to see if there is the basin: 49 cm and 25 cm someone inside: no Height of the lower edge Height of bathroom fittings: 74 cm Lifts of the mirror: 90 cm Visual signs indicating the floor Emergency button with a light Lifts and direction of movement, both to show that the emergency call Accessible up to the door Height of call buttons: 105 cm inside and outside the cab: yes has been received: no Width of door: 80 cm Width and depth of cab: Emergency system 80 and 148 cm Emergency alarm systems with visual alerts: no Height of lift buttons: 80-140 cm

174 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 175 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main AC LOS VASCOS HOTEL amenities characteristics Calle de Los Vascos, 27 Reception Ground floor Accessible Height of reception desk: 28040 Madrid 110 cm Cafeteria Ground floor Not Height of bar: 110 cm Telephone: 91 598 62 20 accessible, Height of table: 74 cm Fax: 91 598 62 21 route Height beneath table: 70 cm includes Width beneath table: 76 cm 4 steps Depth beneath table: 90 cm Web: www.ac-hoteles.com Meeting First floor Accesible Height of table: 73 cm rooms (13) and via lift Height beneath table: 63 cm Metro with lift: Guzmán el Bueno basement -1 Width beneath table: 157 cm Depth beneath table: 50 cm Bus: 44, 45 and 127 Parking Outdoor Accessible Outside, there is 1 parking AC LOS VASCOS Basement -2 space for people with limited mobility (PRM), indicated by the disabled parking sign ACCESS (ISA). Inside, there are no parking spaces for people The main entrance has a ramp 2 m long, with a non-recommended with limited mobility (PRM) incline of 16%, which avoids having to negotiate one step. There is no handrail. The automatic sliding glass door is 1.31 m wide. It is not marked with horizontal strips or a logo in a contrasting colour. ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 145-180 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: no TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no no Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: no Steps have nosing: yes Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: no services: yes at the door: no blocked off: no Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: no of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

176 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 177 ACCOMMODATION 4 STAR HOTELS AC Los Vascos

Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (271) No. of adapted rooms: 3 113 cm On 2nd floor, accessible via lift Width of door: 79 cm Cafeteria Ground floor Accessible Height of table: 61 cm Clear turning circle inside Height of climate control: 151 cm Height beneath table: 55 cm (diameter): Ø 150 cm Width beneath table: 39 cm Height of bed: 55 cm Space for access to the bed: right Restaurant / Ground floor Accessible Height of table: 74 cm and left hand side > 90 cm Breakfast Height beneath table: 69 cm Wardrobe doors: sliding, with Height of hanger rail: 166 cm buffet Width beneath table: 80 cm knob, difficult to open Parking Basement -1 Accessible There are no parking spaces Height of wardrobe shelves and drawers: 53-166 cm for people with limited Bathroom in adapted room mobility (PRM), indicated by Door: inward opening with Clear turning circle inside the disabled parking sign a width of 77 cm (diameter): Ø 150 cm (ISA) Toilet: Seat height: 42 cm Height of flush mechanism: 80 cm Approach area: side 70 cm Folding grab bar on approach side Fixed grab bar on opposite side Distance between bars: 97 cm Basin: Height and clearance beneath Tap: mixer tap the basin: side 77 cm and 24 cm ACCESSIBILITY – VISUALLY IMPAIRED Height of the lower edge Height of bathroom fittings: 124 cm of the mirror: 97 cm Bath: Signs Height of bath: 52 cm Height and location of horizontal Signs the same size: yes, average height of 103-166 cm and a font size grab bar: 71 cm of ≥ 1.5 cm Transfer platform: there is none Has no vertical grab bar Lettering in a colour which Text and symbols: not in relief Mixer tap at a height of 96 cm contrasts with the background: yes and not in Braille Adapted bathroom Number of adapted toilets: 1 Main stairs in communal areas Edge of stairs marked with a Side protection skirting board of On floor -1, accessible via lift Door: indoor opening with a width of non-slip strip in a contrasting ≥ 12 cm on both sides: no 77 cm colour: no Clear turning circle inside (diameter): Ø 150 cm Steps have a riser: yes All steps are the same height: yes Toilet: Steps have nosing: yes Seat height: 41 cm Height of flush mechanism: 78 cm The space under the stairs is Handrail on either side: yes Approach area: side ≥ 80 cm Folding grab bar on approach side blocked off: yes Basin: Continuous handrails on Handrail extends at top and bottom Height and clearance beneath Tap: mixer tap half-landings: yes of stairs: no the basin: 70 cm and 35 cm Strip of surface of a different texture and contrasting colour at the top Height of the lower edge Height of bathroom fittings: 124 cm and bottom of the stairs: no of the mirror: 88 cm Lifts Lifts Cab with audio signals: yes Control buttons in contrasting Accessible up to the door Width and depth of cab: colour: yes 140 and 108 cm Keypad with numbers in relief: Keypad with numbers in Braille: Width of door: 80 cm yes yes

178 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 179 ACCOMMODATION 4 STAR HOTELS AC Madrid Feria

AC MADRID FERIA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Vía de los Poblados, 3 28033 Madrid Adapted room (No. 217) No. of adapted rooms: 2 On 2nd floor, accessible via lift. Width of door: 77 cm Telephone: 91 382 47 81 Clear turning circle inside Height of climate control: 150 cm Fax: 91 382 47 82 (diameter): Ø 150 cm Height of bed: 58 cm Space for access to the bed: right Web: www.ac-hoteles.com hand side 130 cm Wardrobe doors: Easy to open Height of hanger rail: 190 cm Metro with lift: San Lorenzo Height of wardrobe shelves and drawers: 120 cm Bathroom in adapted room Bus: T-11 Door: opens both ways with Clear turning circle inside AC MADRID FERIA a width of 77 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 78 cm Approach area: right hand side Folding grab bar on the right hand ACCESS 165 cm side: 82 cm The main entrance is accessible and and has a level surface. Fixed grab bar on the left hand Distance between the bars: 80 cm The main automatic revolving glass door has an opening of 1.40 m. side: 82 cm Basin: There are 2 alternative glass swing doors next to the revolving door, Height and clearance beneath the Tap: mixer tap both of which are ≥ 90 cm wide. basin: 79 cm and 58 cm They are marked with the hotel’s logo in a contrasting colour. Height of the lower edge Height of bathroom fittings: 80 cm of the mirror: 100 cm Shower: Width of approach to shower: Shower base: level with floor 150 cm ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower stool: fixed and folding Height of horizontal grab bar: Height of vertical grab bar: 80 cm 80-120 cm Room Tap: mixer tap Height of tap: 110 cm Internet connection: yes TV which communicates with Adjustable shower-head height: yes reception: no Adapted bathroom Number of adapted toilets: 1 TV with teletext decoder: yes TV has alarm clock with visual alert: in communal areas no On ground floor, accessible Door: width of 77 cm Bedside plug socket: yes Entrance door with peephole: no Clear turning circle inside (diameter): Ø 150 cm Written information on available Light signals to indicate a knock Toilet: services: yes at the door: no Seat height: 40 cm Height of flush mechanism: 79 cm Communal WCs Approach area: left hand side Folding grab bar on right hand side: Door lock with visual aid to indicate Cubicle doors with a gap 200 cm, front 140 cm 84 cm either free or occupied: no underneath to see if there is Fixed grab bar on left hand side: Distance between bars: 80 cm someone inside: no 84 cm Lifts Basin: Visual signs indicating the floor Emergency button with a light Height and clearance beneath Tap: mixer tap and direction of movement, both to show that the emergency call the basin: 79 cm and 56 cm inside and outside the cab: yes has been received: no Height of the lower edge Height of bathroom fittings: Emergency system of the mirror: 100 cm 110 cm Emergency alarm systems with visual alerts: no

180 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 181 ACCOMMODATION 4 STAR HOTELS AC Madrid Feria

ACCESSIBILITY – VISUALLY IMPAIRED

Lifts Signs Accessible up to the door Height of call buttons: 100 cm Signs the same size: yes, average height of 150-175 cm and a font size Width of door: 80 cm Width and depth of cab: of ≥ 1.5 cm 108 and 140 cm Lettering in a colour which Text and symbols: not in relief Height of lift buttons: 90-120 cm There is no handrail contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: yes Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: yes of stairs: no Reception Ground floor Accessible Height of reception desk: Strip of surface of a different texture and contrasting colour at the top 117 cm and bottom of the stairs: no Cafeteria Ground floor Accessible Height of bar: 113 cm Lifts Height of table: 56 cm Cab with audio signals: yes Control buttons in contrasting Height beneath table: 47 cm colour: no Width beneath table: 70 cm Keypad with numbers in relief: Keypad with numbers in Braille: Depth beneath table: 70 cm yes no Restaurant / Ground floor Accessible Height of buffet bar: Breakfast 92 and 73 cm buffet Height of table: 75 cm Height beneath table: 70 cm Width beneath table: 75 cm Depth beneath table: 90 cm Meeting Ground floor Accessible Height of table: 73 cm rooms (6) Height beneath table: 70 cm Width beneath table: 240 cm Depth beneath table: 150 cm Gym Basement -1 Accessible There are no toilets via lift or changing rooms Parking Basement -1 Accessible There is 3 parking spaces for via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA). Parking spaces have a width of 3.35 m and a length of 4.60 m

182 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 183 ACCOMMODATION 4 STAR HOTELS Monte Real

HOTEL AC MONTE REAL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Arroyo del Fresno, 17 28035 Madrid Adapted room (No. 213) Number of adapted rooms: 2 On the 2nd floor, feasible using Width of door: 76 cm Telephone: 91 736 52 73 a stair lift to get to the lift Fax: 91 736 52 74 Clear turning circle inside Height of climate control: 160 cm (diameter): Ø 150 cm Web: www.ac-hotels.com Height of bed: 55 cm Space for access to the bed: right hand side > 90 cm Metro without lift: Fuencarral Height of hanger rail: 185 cm Bathroom in adapted room Bus: 83 and 133 Clear turning circle inside (diameter): Ø 150 cm AC MONTE REAL Toilet: Seat height: 42 cm Height of flush mechanism: 74 cm Approach area from both sides: Folding grab bar on the right hand ACCESS 70 cm and 86 cm side: 64 - 82 cm Access from the street is on a very steep slope. Folding grab bar on the left hand Distance between bars: 78 cm The main entranceway has a set of ten 19 cm steps as well as an side: 64 - 82 cm alternative ramp, which is divided into three separate lengths with Basin: two landings. Height and clearance beneath Tap: mixer tap easy to use The ramp has a width of 1.60 m and has an overall length of 12 m; the basin: 76 cm and 45 cm and between a 7% and a 14% incline. There is a handrail at a height Height of the lower edge of the Height of bathroom fittings: of 90 cm. Neither ends of the ramp have a distinctively textured and mirror: 125 cm 55 – 85 cm contrastingly coloured strip. Shower: Shower floor: non-slip Shower base: level with floor Height of tap: 110 cm on Shower chair or seat: fixed and ACCESSIBILITY – HEARING IMPAIRED accessible wall folding seats Tap: mixer tap easy to use No grab bars Adapted toilets in communal Total number of adapted toilets: 1 Room areas Internet connection: yes TV which communicates with On mezzanine floor, feasible via two Door width: 89 cm reception: no sets of stair lifts TV with teletext decoder: yes TV has alarm clock with visual alert: Clear turning circle inside (diameter): Ø 150 cm no Toilet: Bedside plug socket: yes Entrance door with peephole: no Seat height: 42 cm Height of flush mechanism: 73 cm Written information on available Light signals to indicate a knock at Approach area: right hand side Folding grab bar on the right hand services: yes the door: no ≥ 80 cm side: 64 – 84 cm Communal WCs Folding grab bar on the left hand side: none Door lock with visual aid to indicate Cubicle doors with a gap Basin: either free or occupied: no underneath to see if there is Height and clearance beneath the Tap: mixer tap someone inside: no basin: 74 cm and 40 cm Lifts No mirror Height of bathroom fittings: Visual signs indicating the floor Emergency button with a light to 110 - 120 cm and direction of movement, both show that the emergency call has inside and outside the cab: yes been received: no Emergency system Emergency alarm systems with visual alerts: no

184 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 185 ACCOMMODATION 4 STAR HOTELS Monte Real

Lifts Total number of lifts: 2 ACCESSIBILITY – VISUALLY IMPAIRED Accessible via stair lifts to Height of handrail: 90 cm navigate the three steps Width of door: 81 cm Width and depth of cab: Signs 95 and 137 cm Signs the same size: yes, with an average height of 165 - 192 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief and Other Location Access Main characteristics contrasts with the background: yes not in Braille amenities Main stairs Reception Mezzanine Feasible Width of the doors: 77 cm Stairway 1. Linking the cafeteria with the meeting rooms, restaurant (located in a via stair lift Height of reception desk: and communal toilets room with to navigate 114 cm Edge of stairs marked with a non-slip Side protection skirting board of one the three strip in a contrasting colour: no ≥ 12 cm on both sides: no entrance steps Steps have a riser: yes All steps are the same height: yes and one exit) Steps have nosing: no Cafeteria Mezzanine Feasible via Height of table: 55 cm The space under the stairs is Handrail on either side: yes stair lift to blocked off: none navigate the Continuous handrails on Handrail extends past top and three steps half-landings: yes bottom of stairs: no Restaurant / Mezzanine Feasible via Height of buffet bar: 96 cm Distinctively textured and contrastingly coloured strip at top and bottom of Breakfast 2 stair lifts Height of table: 74 cm stairs: no buffet to navigate Height beneath table 70 cm Stairway 2. Linking the cafeteria with the upper floors the two sets Width beneath table: 90 cm Edge of stairs marked with a non-slip Side protection skirting board of of steps Depth beneath table: 34 cm strip in a contrasting colour: no ≥ 12 cm on both sides: no Tables with a central leg Steps have a riser: yes All steps are the same height: yes Meeting Mezzanine Feasible via Height of table: 73 cm Steps have nosing: yes Rooms (5) 2 stair lifts to Height beneath table 71 cm The space under the stairs is Handrail on either side: yes navigate the Width beneath table: 180 cm blocked off: none two sets of Depth beneath table: 180 cm Continuous handrails on Handrail extends past top and steps half-landings: yes bottom of stairs: no Spa Basement Not No hoist to get into the pool. Distinctively textured and contrastingly coloured strip at top and bottom of and Gym level -1 accessible No specially adapted stairs: no as there changing rooms or toilets Stairway 3. Linking the reception with the parking area are stairs Edge of stairs marked with a non-slip Side protection skirting board of Parking Basement Accessible There are 3 parking spaces strip in a contrasting colour: no ≥ 12 cm on both sides: no level -1 via lift, stair for people with reduced Steps have a riser: yes All steps are the same height: yes lift and via a mobility (PRM), indicated by Steps have nosing: no 7.2 m long the disabled parking sign The space under the stairs is Handrail on either side: yes ramp with an (ISA) blocked off: none unsuitable Continuous handrails on Handrail extends past top and incline of half-landings: yes bottom of stairs: no 19.4% Distinctively textured and contrastingly coloured strip at top and bottom of stairs: no Lifts Cab with audio signals: no Keypad with numbers in Braille: no Keypad with numbers in relief: yes

186 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 187 ACCOMMODATION 4 STAR HOTELS AC Recoletos

AC RECOLETOS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Recoletos, 18 28001 Madrid Adapted room (No. 315) No. of adapted rooms: 2 On 3rd floor, accessible via lift Width of door: 77 cm Telephone: 91 436 13 82 Clear turning circle inside Height of climate control: 150 cm Fax: 91 436 13 83 (diameter): Ø 150 cm Height of bed: 55 cm Space for access to the bed: right Web: www.ac-hoteles.com hand side 40 cm, left hand side 140 cm Metro without lift: Banco de España and Wardrobe doors: Sliding, Height of hanger rail: 190 cm difficult to open Bus: 2, 51, 74 and 202 Height of wardrobe shelves and drawers: 40 cm AC RECOLETOS Bathroom in adapted room Door: opens both ways with Clear turning circle inside a width of 80 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 40 cm Height of flush mechanism: 78 cm The main entrance is accessible and and has a level surface. Approach area: right hand side No grab bars There are double, sliding glass doors with an opening of 1.60 m. 130 cm, front 98 cm Both panes are marked with both horizontal strips and the logo of the Basin: hotel, but not in a contrasting colour. Height and clearance beneath Tap: mixer tap A doormat is fixed to the floor in front of the door. the basin: 62 cm and 55 cm Height of the lower edge Height of bathroom fittings: 80 cm of the mirror: 100 cm Shower: Width of approach to shower: Shower base: a 6 cm step 140 cm ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower stool: mobile Height of horizontal grab bar: Has a vertical grab bar which is 83 cm, on wall next to tap used for adjusting the height of the Room shower head Internet connection: yes TV which communicates with Tap: mixer tap Height of tap: 60-160 cm on reception: no accessible wall TV with teletext decoder: yes TV has alarm clock with visual alert: Adjustable shower-head height: Has a folding shower screen yes yes Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom Number of adapted toilets: 2 Written information on available Light signals to indicate a knock in communal areas services: yes at the door: no On ground floor and in reception Door: inward opening, width Communal WCs rooms, accessible of 73 cm Door lock with visual aid to indicate Cubicle doors with a gap Clear turning circle inside (diameter): Ø 150 cm either free or occupied: no underneath to see if there is Toilet: someone inside: no Seat height: 45 cm Height of flush mechanism: 98 cm Lifts Approach area: right hand side Folding grab bar on right hand side: Visual signs indicating the floor Emergency button with a light 40 cm, left hand side 50 cm, 70-86 cm and direction of movement, both to show that the emergency call front 150 cm inside and outside the cab: yes has been received: no Folding grab bar on left hand side: Distance between bars: 71 cm Emergency system 70-86 cm Emergency alarm systems with visual alerts: no

188 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 189 ACCOMMODATION 4 STAR HOTELS AC Recoletos

Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 78 cm (adjustable) and 60 cm Signs Height of the lower edge Height of bathroom fittings: 125 cm Signs the same size: yes, average height of 160-170 cm and a font size of the mirror: 100 cm of ≥ 1.5 cm Lifts Total numbers of lifts: 2 Lettering in a colour which Text and symbols: not in relief Accessible up to the door Height of call buttons: 100-110 cm contrasts with the background: yes and not in Braille Width of door: 80 cm Width and depth of cab: Main stairs 98 and 120 cm Edge of stairs marked with a Side protection skirting board of Height of lift buttons: 110-120 cm Height of handrail: 87 cm non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: yes Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: no of stairs: no Reception Ground floor Accessible Height of reception desk: Strip of surface of a different texture and contrasting colour at the top 112 cm and bottom of the stairs: no Snack Bar Ground floor Not Height of bar: 106 cm Lifts accessible, Height of table: 56 cm Cab with audio signals: no Control buttons in contrasting route Height beneath table: 54 cm colour: yes includes Width beneath table: 70 cm Keypad with numbers in relief: Keypad with numbers in Braille: 4 steps Depth beneath table: 32 cm yes yes Breakfast First floor Accessible Height of buffet bar: buffet 80-90 cm Height of table: 74 cm Height beneath table: 70 cm Width beneath table: 75 cm Depth beneath table: 44 cm Meeting Basement -1 Accessible Height of table: 72 cm rooms (1) via lift Height beneath table: 68 cm Width beneath table: 180 cm Depth beneath table: 50 cm Gym Basement -1 Accessible There are no specially via lift adapted toilets or changing rooms Parking Basement -3 Accessible There is 1 parking space for via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

190 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 191 ACCOMMODATION 4 STAR HOTELS Ada Palace

ADA PALACE HOTEL ACCESSIBILITY – HEARING IMPAIRED Calle Gran Vía, 2 28013, Madrid Room Telephone: 91 701 19 19 Internet connection: yes TV which communicates with Fax: 91 521 82 83 reception: yes TV with teletext decoder: yes TV has alarm clock with visual alert: yes Web: www.chh.es Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock Metro without lift: Gran Vía and Banco services: no at the door: no de España Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap ADA PALACE Bus: 1, 2, 3, 5, 6, 9, 10, 14, 15, 19, 20 26, either free or occupied: no underneath to see if there is 27, 34, 44, 45, 46, 50, 51, 52, 53, 133, someone inside: no 146, 147, 148, 203, M1 and M2 Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: no has been received: yes Emergency system Emergency alarm systems with visual alerts: no ACCESS The entranceway to the hotel is level with the street. It has a clearan- ACCESSIBILITY – PHYSICALLY DISABLED ce width of 1.50 m. The main entranceway is not accessible due to the eleven 17 cm high steps. The entranceway and alternative accessible door is off Adapted room (No. 602) Number of adapted rooms: 1 Calle Reina, 19 with a 20 cm high ramp with a 21.2% incline. On the 6th floor accessible via lift Width of door: 74 cm The alternative double doors are outward opening and are part Clear turning circle inside Height of climate control: 160 cm glass. Each door has a clearance width of 60 cm. Neither door is (diameter): Ø 150 cm and controlled from reception marked with double horizontal stripes or the hotel logo in contrasting Height of bed: 50 cm Space for access to the bed: left colours. hand side ≥ 120 cm The door has a video intercom at a height of 120 - 130 cm. The video Wardrobe doors: swing door Height of hanger rail: 178 cm intercom is operated using a single button. opening to 90º with doorknob Behind the alternative door is a doormat that is securely affixed to Min. and max. height of wardrobe shelves and drawers: 20 cm the floor. and 60 cm Access to the help desk is not feasible due to the steps but in the Bathroom in adapted room main lobby next to the alternative entranceway, staff attends to Door: Sliding door with a width of Clear turning circle inside guests at another counter. 75 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 78 cm Approach area: right hand side Folding grab bar on the right hand 70 cm, front 180 cm side: 68 - 82 cm Fixed horizontal grab bar on the Distance between bars: 77 cm left hand side: 81 cm

192 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 193 ACCOMMODATION 4 STAR HOTELS Ada Palace

Basin: Other Location Access Main Height and clearance beneath the Tap: mixer tap easy to use amenities characteristics basin: 66 cm and 60 cm Reception Ground floor No Height of reception desk: Height of the lower edge of the Min. and max. height of bathroom alternative 110 cm mirror: 85 cm fittings: 80 cm and 140 cm access Shower: given the Width and depth of approach area: Shower base: with a 2 cm step steps and 98 cm and 120 cm the size of Shower floor: non-slip Shower chair or seat: fixed the lifts and folding seats Cafeteria 6th floor Accessible Height of bar: 110 cm Height and location of horizontal Height and location of vertical grab via lift Height of table: 68 cm grab bar: 80 cm on wall to the side bar: 80 – 130 cm on wall to the side Height beneath table 60 cm of the tap of the tap Width beneath table: 90 cm Tap: requires a twisting action of Height of the tap: 130 cm on the diameter the wrist, difficult to use same wall as the fixed seat Restaurant / 6th floor Accessible Height of buffet bar: Non-adjustable height shower Shower screen: outward opening Breakfast via lift 72 - 85 cm head: 130 cm made of glass buffet Height of table: 72 cm Adapted toilets in communal Total number of adapted toilets: 1 Height beneath table 71 cm areas Width beneath table: 90 cm Location: next to cafeteria and On sixth floor – accessible via lift Depth beneath table: 33 cm restaurant Bathroom door: none Cubicle door: inward opening door with a width of 75 cm Clear turning circle inside (diameter): Ø 150 cm Toilet Seat height: 42 cm Height of flush mechanism: 76 cm Approach area: right hand side Grab bar on the right hand side: 120 cm and frontal 112 cm 65 – 84 cm Folding grab bar on the left hand side: none Basin Height and clearance beneath Tap: mixer tap easy to use the basin: 71 cm and 37 cm Height of the lower edge of the Min. and max. height of bathroom mirror: 120 cm fittings: 100 cm Lifts Total number of lifts: 4, each with similar characteristics. Two with a width of 70 cm, two with a width of 80 cm Floors served: all floors covered Accessible up to the door from the by lifts alternative entranceway to the 70 cm wide lift. The 80 cm wide lifts are not accessible from the ground floor level. Height of call buttons: 100 cm Width of door: 70 cm (2) and 80 cm (2) Width and depth of cab: 80 Min. and max. height of the call and 122 cm buttons: 80 cm and 110 cm Height of handrail: none Mirror opposite the door: no, but there is one on the side wall 194 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 195 ACCOMMODATION 4 STAR HOTELS

AGORA JUAN DE AUSTRIA ACCESSIBILITY – VISUALLY IMPAIRED Calle Juan de Austria, 5 28010 Madrid Bedrooms Colour of door contrasts with Information about hotel services Telephone: 91 448 00 14 adjacent walls: yes available in Braille: no and in large Fax: 91 445 08 83 print: no Room lighting with dimmer switch: TV remote control with large Web: www.hoteljuandeaustria.es no numbers: yes and in contrasting colours: yes Metro without lift: Bilbao Room free of projecting elements: Audible signals to indicate no emergency alarm: yes Signs AGORA JUAN Bus: 21 Signs the same size: yes, average height of 170 cm and a font size of DE AUSTRIA 2 cm Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of ACCESS non-slip strip in a contrasting colour: 12 cm on both sides: no, no only on one side The entrance to the hotel is level with the street with a 3.5% incline. Steps have a riser: yes It has a clearance width of 2 m. Steps have nosing: no All steps are the same height: yes The main entranceway has three 15 cm high steps with an alterna- The space under the stairs is Handrail on either side: no, tive ramp located to the right of the doorway. blocked off: yes just on one side The ramp is feasible, 3.40 m long with a 10.5 % incline. It has a Continuous handrails on Handrail extends past the top and clearance width of 1.16 m with a handrail on one side that extends half-landings: yes bottom of stairs: no past either end. Neither end of the ramp has a distinctively textured Distinctively textured and contrastingly coloured strip at the top and bottom and contrastingly coloured strip to warn of the change in gradient. of the stairs: no The main entrance comprises a revolving glass door, which is Lifts inaccessible due to the three steps but it has a clearance width of Cab with audio signals: no Control buttons in contrasting 90 cm. There is a control to stop and reduce the speed of the revolv- colours: yes ing door both inside and outside at a height of 1 m. On either side of Keypad with numbers in relief: yes Keypad with numbers in Braille: yes the revolving door is a manually opened swing door. Strip of surface of a different texture and contrasting colour at entrance People with reduced mobility (PRM) enter through the alternative to lift: no inward opening single glass doors. Each is 93 cm wide. Neither door Emergency System is marked with double horizontal stripes or the hotel logo in contrast- Audible alarm system in place in case of emergency: yes ing colours. There is neither a doorbell nor a video intercom. There is an accessible route that takes guests straight to the recep- tion and help desk.

196 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 197 ACCOMMODATION 4 STAR HOTELS Agora Juan de Austria ACCESSIBILITY – HEARING IMPAIRED Basin: Height and clearance beneath the Tap: requires a twisting action of the basin: 73 cm and 50 cm wrist, difficult to use Room Height of the lower edge of the Min. and max. height of bathroom Internet connection: yes Written information on available mirror: 100 cm fittings: 87 cm and 132 cm services: yes Shower: TV which communicates with TV has alarm clock with visual alert: Width and depth of approach area: Shower base: level with the floor reception: no no 90 cm and 130 cm Bedside plug socket: yes Entrance door with peephole: no Shower floor: non-slip Shower chair or seat: fixed Light signals to indicate a knock Emergency alarms with visual and folding seats at the door: no alerts: no Height and location of horizontal Height and location of vertical grab Communal WCs grab bar: none bar: none Door lock with visual aid to indicate Cubicle doors with a gap Tap: mixer tap easy to use Height of the tap: 120 cm on the either free or occupied: no underneath to see if there is same wall as the fixed seat someone inside: no Non-adjustable height shower Shower screen: none Lifts head: 120 - 170 cm Visual signs indicating the floor Emergency button with a light to Adapted toilets in communal Total number of adapted toilets: 1 and direction of movement, both show that the emergency call has areas inside and outside the cab: yes been received: yes Location: next to reception and On ground floor - accessible Emergency system cafeteria Emergency alarm systems with visual alerts: no Bathroom door: no door, clearance Cubicle door: inward opening door width of 82 cm with a width of 76 cm Clear turning circle inside (diameter): Ø 150 cm ACCESSIBILITY – PHYSICALLY DISABLED Toilet Seat height: 40 cm Height of flush mechanism: 70 cm Approach area: left hand side Grab bar on the right hand side: Adapted room (No. 203) Number of adapted rooms: 1 160 cm and frontal 75 cm none On the 2nd floor accessible via lift Width of door: 77 cm Folding grab bar on the left hand side at height of 52 – 72 cm Clear turning circle inside Height of climate control: 160 cm Basin (diameter): Ø 150 cm Height and clearance beneath the Tap: requires a twisting action of the Height of bed: 50 cm Space for access to the bed: left basin: 74 cm and 53 cm wrist, difficult to use hand side ≥ 120 cm Height of the lower edge of the Min. and max. height of bathroom Wardrobe doors: easy to open Height of hanger rail: 180 cm, with a mirror: 105 cm fittings: 100 cm and 140 cm sliding doors without handles removable handle for the rail Lifts Total number of lifts: 2, each with Min. and max. height of wardrobe shelves and drawers: 40 cm similar characteristics and 70 cm Floors served: all floors Accessible up to the door Bathroom in adapted room Height of call buttons: 95 - 100 cm Width of door: 80 cm Door: Sliding door with a width Clear turning circle inside (diameter): Width and depth of cab: Min. and max. height of the call of 77 cm Ø 150 cm 97 and 125 cm buttons: 90 cm and 115 cm Toilet: Height of handrail: 97 cm Mirror opposite the door: no, but Seat height: 40 cm Height of flush mechanism: 70 cm there is one on the side wall Approach area: right hand side Folding grab bar on the right hand 110 cm, front 110 cm side: 57 - 77 cm Fixed horizontal grab bar on the left hand side: none

198 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 199 ACCOMMODATION 4 STAR HOTELS Agora Juan de Austria Other Location Access Main amenities characteristics ACCESSIBILITY – VISUALLY IMPAIRED Reception Ground floor Accessible Height of reception desk: 115 cm Bedrooms Cafeteria Ground floor Accessible Height of bar: 116 cm Colour of door contrasts with Information about hotel services Height of table: 76 cm adjacent walls: yes available in Braille: no and in large Height beneath table 67 cm print: no Width beneath table: 86 cm Room lighting with dimmer switch: TV remote control with large Depth beneath table: 90 cm no numbers: yes and in contrasting Restaurant / 1st floor Accessible Height of buffet bar: 75 cm colours: yes Breakfast via lift Height of table: 76 cm Room free of projecting elements: Audible signals to indicate buffet Height beneath table 67 cm no emergency alarm: yes Width beneath table: 86 cm Signs Depth beneath table: 90 cm Signs the same size: yes, average height of 180 cm and a font size of Meeting Ground Accessible Furniture depending on the 3 cm rooms floor – in via lift event Lettering in a colour which con- Text and symbols: not in relief and (1) restaurant trasts with the background: yes not in Braille area Main stairs Spa & Gym Basement Accessible No hoist to enter the spa, Edge of stairs marked with a Side protection skirting board of floor -1 via lift eight steps to navigate and non-slip strip in a contrasting colour: 12 cm on both sides: yes, no specially adapted yes changing rooms and toilets. Steps have a riser: yes To access the Turkish Baths Steps have nosing: no All steps are the same height: yes and Sauna, there is a 10 cm The space under the stairs is Handrail on either side: no, step, with a 20 cm step to blocked off: yes just on one side access the showers and Continuous handrails on Handrail extends past the top and water jets. half-landings: no bottom of stairs: no Parking Basement Accessible There are 9 non-reserved Distinctively textured and contrastingly coloured strip at the top and bottom floor via the parking spaces reserved for of the stairs: yes -2 automatic people with reduced mobility Lifts car lift or the (PRM), indicated by the Cab with audio signals: yes Control buttons in contrasting valet service disabled parking sign (ISA). colours: yes run by hotel The reserved parking spaces Keypad with numbers in relief: no Keypad with numbers in Braille: yes staff do not have a lateral Strip of surface of a different texture and contrasting colour at entrance approach area of 120 cm. to lift: no Emergency System Audible alarm system in place in case of emergency: yes

200 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 201 ACCOMMODATION 4 STAR HOTELS Agumar

AGUMAR HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Paseo de la Reina Cristina, 7 28014 Madrid Adapted room (325) No. of adapted rooms: 4 On 3rd floor, accessible via lift Width of door: 77 cm Telephone: 91 552 69 00 Clear turning circle inside Height of climate control: 147 cm Fax: 91 433 60 95 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: right Web: www.hotelmadridagumar.com hand side 105 cm Wardrobe doors: sliding Height of hanger rail: 167 cm Metro with lift: Atocha RENFE Bathroom in adapted room Door: sliding with a width of 82 cm Clear turning circle inside Bus: 10, 14, 26, 32, C1 and C2 (diameter): Ø 150 cm AGUMAR Toilet: Seat height: 42 cm Height of flush mechanism: 91 cm Approach area: left hand side No grab bar on right hand side ACCESS 116 cm The main entrance of the hotel is accessible and and has a level sur- Folding grab bar on left hand side: 68-85 cm face. Basin: The main entrance has an automatic revolving glass door. Height and clearance beneath Tap: mixer tap There are 2 alternative doors, which are glazed and swing open, the basin: side 70 cm and 40 cm next to the revolving door. They are both > 77 cm wide. Height of the lower edge Height of bathroom fittings: of the mirror: 100 cm 100-170 cm The doors are marked with the hotel’s logo in a contrasting colour. Bath: Height of bath: 48 cm Height and location of horizontal grab bar: 72-90 cm Transfer platform: yes No vertical grab bar Mixer tap at a height of 60 cm Adjustable shower-head height: yes No folding shower screen Lifts No. of lifts: 2 ACCESSIBILITY – HEARING IMPAIRED Accessible up to the door Width and depth of cab: 114 and 108 cm Width of door: 69 cm Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

202 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 203 ACCOMMODATION 4 STAR HOTELS Agumar

ACCESSIBILITY – VISUALLY IMPAIRED

Other Location Access Main Signs amenities characteristics Signs the same size: yes, average height of 175-200 cm and a font size Reception Ground floor Accessible Height of reception desk: of ≥ 1.5 cm 110 cm Lettering in a colour which Text and symbols: not in relief Cafeteria Mezzanine Only Height of bar: 108 cm contrasts with the background: yes and not in Braille accessible Height of table: 74 cm Main stairs via service Height beneath table: 71 cm Edge of stairs marked with a Side protection skirting board of lift: width of Width beneath table: 74 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes door 74 cm, Depth beneath table: 36 cm colour: yes width and Steps have a riser: yes All steps are the same height: yes depth of cab, Steps have nosing: no 140 cm The space under the stairs is Handrail on either side: no and 97 cm blocked off: yes respectively Continuous handrails on Handrail extends at top and bottom Restaurant / Mezzanine Only Height of table: 75 cm half-landings: yes of stairs: no Breakfast accessible Height beneath table: 72 cm Strip of surface of a different texture and contrasting colour at the top buffet via service Width beneath table: 81 cm and bottom of the stairs: no lift Depth beneath table: 40 cm Lifts Meeting Mezzanine Only Height of table: 74 cm Cab with audio signals: no Control buttons in contrasting rooms (5) accessible Height beneath table: 68 cm colour: yes via service Width beneath table: 219 cm Keypad with numbers in relief: Keypad with numbers in Braille: lift Depth beneath table: 44 cm yes no Parking Basement -1 Only There are no parking spaces accessible for people with limited via service mobility (PRM) lift

204 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 205 ACCOMMODATION 4 STAR HOTELS Atlántico

ATLANTICO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Gran Vía, 38 28013 Madrid Adapted room (No 601) Number of adapted rooms: 2 Telephone: 91 522 64 80 On the 6th floor, feasible using Width of door: 84 cm Fax: 91 531 02 10 a lift Clear turning circle inside Height of climate control: 120 cm (diameter): Ø 150 cm Web: www.hotelatlantico.es Height of bed: 50 cm Space for access to the bed: > 80 cm, both sides Metro with lift: Callao Wardrobe doors: difficult to open Height of hanger rail: 175 cm Metro without lift: Gran Vía Height of wardrobe shelves and drawers: 20-90 cm Bathroom in adapted room ATLANTICO Bus: 1, 2, 46, 75, 133, 147 and 202 Door: inward opening with a width Clear turning circle inside of 77 cm (diameter): Ø 150 cm Toilet: Seat height: 50 cm Height of flush mechanism: 100 cm Approach area: right hand side Folding grab bar on the right hand ACCESS 140 cm side: 59 – 74 cm The main entrance has a step 11 cm high. Fixed grab bar on the left hand Distance between bars: 77 cm The hotel has a portable ramp 1.20 m wide to facilitate access. side The main automatic sliding glass door is 1.75 m wide. It is not mar- Basin: ked with horizontal strips or a logo in a contrasting colour. Height and clearance beneath Tap: mixer tap the basin: 70 cm and 30 cm Height of the lower edge of the Height of bathroom fittings: 80 cm mirror: 90 cm Shower: Width of approach to shower: Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED 140 cm Shower floor: non-slip Shower chair or seat: fixed Room and folding seat Internet connection: yes TV which communicates with Height and location of horizontal Height and location of vertical grab reception: no grab bar: 75 cm bar: 80-140 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Tap: mixer tap Height of tap: 100-140 cm no Adjustable shower-head height: yes Bedside plug socket: yes Entrance door with peephole: yes Lifts Total number of lifts: 2 Written information on available Light signals to indicate a knock at Accessible up to the door Height of call buttons: 105 cm services: yes, and in Braille the door: yes Width of door: 79 cm Width and depth of cab: 109 and Communal WCs 125 cm Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: 9th floor underneath to see if there is no, 1st floor yes someone inside: no Lifts Visual signs indicating the floor Emergency button with a light to and direction of movement, both show that the emergency call has inside and outside the cab: yes been received: yes Emergency system Emergency alarm systems with visual alerts: yes

206 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 207 ACCOMMODATION 4 STAR HOTELS Auditorium Madrid

Other Location Access Main characteristics AUDITORIUM MADRID HOTEL amenities Avenida de Aragón, 400 Reception Ground floor Accessible Height of reception desk: 28022 Madrid 106 cm Cafeteria Accessible Height of buffet bar: 112 cm Telephone: 91 400 44 00 Height of table: 71 cm Height beneath table 61 cm Fax: 91 400 44 09 Width beneath table: 51 cm Depth beneath table: 57 cm Web: www.hoteleauditorium.com Bar / Accessible Height of buffet bar: Breakfast via lift 72-93 cm Bus: 222, 223, 224, 225, 226, 227, 281, buffet Height of table: 71 cm 282, 283, 284 and 285 Height beneath table: 61 cm Width beneath table: 51 cm AUDITORIUM MADRID Depth beneath table: 57 cm Meeting 9th floor Accessible Height of table: 115 cm ACCESS Room (1) via lift Height beneath table 74 cm The main entrance of the hotel is accessible via a ramp with a length Width beneath table: 210 cm of 1.5 m and a suitable incline of 9%. There is no handrail, and nei- Depth beneath table: 40 cm ther ends of the ramp have a distinctively textured and contrastingly coloured strip. The automatic revolving glass door has width of 1.13 m. There are 2 glass swing doors on either side of the revolving door, which give an ACCESSIBILITY – VISUALLY IMPAIRED overall clearance width of 1.67 m. None of the doors are marked with horizontal strips or a logo in a Signs contrasting colour. Signs the same size: yes, average height of 162 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief ACCESSIBILITY – HEARING IMPAIRED contrasts with the background: yes and not in Braille Main stairs Room Edge of stairs marked with a Side protection skirting board of Internet connection: yes TV which communicates with non-slip strip in a contrasting ≥ 12 cm on both sides: no reception: no colour: no TV with teletext decoder: yes TV has alarm clock with visual alert: Steps have a riser: no All steps are the same height: yes no Steps have nosing: yes Bedside plug socket: yes Entrance door with peephole: yes The space under the stairs is Handrail on either side: yes Written information on available Light signals to indicate a knock blocked off: no services: yes at the door: no Continuous handrails on Handrail extends at top and bottom Communal WCs half-landings: no of stairs: no Door lock with visual aid to indicate Cubicle doors with a gap Strip of surface of a different texture and contrasting colour at the top either free or occupied: no underneath to see if there is and bottom of the stairs: no someone inside: no Lifts Lifts Cab with audio signals: yes Control buttons in contrasting Visual signs indicating the floor Emergency button with a light colour: yes and direction of movement, both to show that the emergency call Keypad with numbers in relief: Keypad with numbers in Braille: inside and outside the cab: yes has been received: no yes yes Emergency system Emergency alarm systems with visual alerts: no

208 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 209 ACCOMMODATION 4 STAR HOTELS Auditorium Madrid

ACCESSIBILITY – PHYSICALLY DISABLED Lifts No. of lifts: 10 (2 panoramic) Lift 1 Connects reception with rooms Adapted room No. of adapted rooms: 10 Accessible up to the door Height of call buttons: 90 cm On first floor, accessible via lift Width of door: 90 cm Width of door: 90 cm Width and depth of cab: Clear turning circle inside Height of climate control: 90 cm 110 and 210 cm (diameter): Ø 150 cm Lift 2 No. of lifts: 1. Connects recep- Height of bed: 55 cm Space for access to the bed: right tion with parking area hand side 75 cm, left hand side Accessible up to the door Height of call buttons: 90 cm 100 cm Width of door: 80 cm Width and depth of cab: Wardrobe doors: sliding, with Height of hanger rail: 140 cm 110 and 138 cm knob, difficult to open Lift 3 No. of lifts: 2. Panoramic, Height of wardrobe shelves and drawers: 36-175 cm connects reception with rooms Bathroom in adapted room Accessible up to the door Height of call buttons: 90 cm Door: inward opening with Clear turning circle inside Width of door: 90 cm Width and depth of cab: a width of 90 cm (diameter): Ø 150 cm 120 and 185 cm Toilet: Seat height: 41 cm Height of flush mechanism: 74 cm Approach area: right hand Folding grab bar on right hand side: side 52 cm, front 62 cm 65-82 cm No grab bar on left hand side Basin: Height and clearance beneath Tap: mixer tap the basin: side 70 cm and 30 cm Other Location Access Main Height of the lower edge Height of bathroom fittings: amenities characteristics of the mirror: 98 cm 100-105 cm Reception Ground floor Accessible Height of reception desk: Bath: 110 cm Height of bath: 45 cm Height and location of horizontal Cafeteria Ground floor Not Height of bar: 112 cm grab bar: 35-56 cm accessible, Height of table: 66 cm Transfer platform: there is none Has no vertical grab bar route Height beneath table: 57 cm Mixer tap at a height of Adjustable shower-head height: includes Width beneath table: 75 cm 60 cm on short wall yes, 100 cm 4 steps Depth beneath table: 40 cm Removable shower screen Restaurant / Ground floor Accessible Height of buffet bar: 88 cm Adapted bathroom Number of adapted toilets: Breakfast Height of table: 76 cm in communal areas 1 cubicle buffet Height beneath table: 74 cm On floor -1, accessible via lift Door: outward opening with a width Width beneath table: 90 cm of 80 cm Depth beneath table: 60 cm Clear turning circle inside (diameter): Ø 150 cm Meeting Ground floor Accessible Height of table: 73 cm Toilet: rooms (57) Height beneath table: 67 cm Seat height: 41 cm Height of flush mechanism: 74 cm Width beneath table: 180 cm Approach area: right hand side Folding grab bar on right hand side: Depth beneath table: 45 cm > 80 cm 64-81 cm Parking Basement -1 Accessible There are 7 parking spaces Fixed grab bar on left hand side: 64-81 cm via lift for people with limited Basin: mobility (PRM), indicated by Height and clearance beneath Tap: mixer tap the disabled parking sign the basin: 70 cm and 37cm (ISA). Parking spaces have a Height of the lower edge Height of bathroom fittings: width of 3.7 m and a length of of the mirror: 97 cm 100-135 cm 5.68 m

210 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 211 ACCOMMODATION 4 STAR HOTELS Axor Barajas

AXOR BARAJAS HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle Campezo, 4 28022 Madrid Signs Signs the same size: yes, average height of 155-180 cm and a font size Telephone: 91 312 19 60 of ≥ 1.5 cm Fax: 91 312 17 93 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.axorhoteles.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Metro without lift: colour: no Steps have a riser: yes All steps are the same height: yes Bus: 77 Steps have nosing: yes AXOR BARAJAS The space under the stairs is Handrail on either side: yes, except blocked off: yes in the parking area where there is a handrail on one side only Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: no of stairs: no The main entrance is accessible and with no slope. Strip of surface of a different texture and contrasting colour at the top The automatic sliding glass door is 1.70 m wide. It is marked with and bottom of the stairs: no horizontal strips and a logo in a contrasting colour. Lifts Cab with audio signals: yes Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes no ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: yes underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

212 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 213 ACCOMMODATION 4 STAR HOTELS Axor Barajas

ACCESSIBILITY – PHYSICALLY DISABLED Basin: Height and clearance beneath Tap: mixer tap the basin: 72 cm and 50 cm Adapted room (No. 344) No. of adapted rooms: 6 Height of the lower edge Height of bathroom fittings: 85 cm On 3rd floor, accessible via lift Width of door: 77 cm of the mirror: 80 cm Clear turning circle inside Height of climate control: 160 cm Lifts No. of lifts: 3. Connecting all floors (diameter): Ø 150 cm Accessible up to the door Height of call buttons: 103-110 cm Height of bed: 60 cm Space for access to the bed: right Width of door: 90 cm Width and depth of cab: hand side 95 cm, left hand side 133 and 140 cm 135 cm Height of lift buttons: 90-110 cm Height of handrail: 92 cm Wardrobe doors: Pull to open, Height of hanger rail: 190 cm easy to open (hangers for long sleeved clothes) Height of wardrobe shelves and drawers: 40-60 cm Bathroom in adapted room Door: opens both ways with Clear turning circle inside a width of 84 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 87 cm Approach area: right hand side Folding grab bar on right hand side: Other Location Access Main 78 cm, front 140 cm 60 and 80 cm amenities characteristics Folding grab bar on left hand side: Distance between bars: 67 cm Reception Ground floor Accessible Height of reception desk: 60-80 cm 115 cm Basin: Cafeteria Ground floor Accessible Height of bar: 121 cm Height and clearance beneath Tap: mixer tap Height of table: 40 cm the basin: 67 cm and 45 cm Height beneath table: 38 cm Height of the lower edge Height of bathroom fittings: 87 cm Width beneath table: 70 cm of the mirror: 120 cm Depth beneath table: 20 cm Shower: Restaurant / Ground floor Accessible Height of buffet bar: Width of approach to shower: Shower base: level with floor Breakfast 70 and 92 cm 140 cm buffet Height of table: 73 cm Shower floor: non-slip Shower stool: mobile Height beneath table: 70 cm Height and location of horizontal Height of location of vertical grab Width beneath table: 70 cm grab bar: 80 cm, on same wall bar: 80 cm-190 cm on wall next to Depth beneath table: 40 cm as tap, and on wall next to tap tap Meeting Ground floor Accessible Height of table: 74 cm Tap: mixer tap Height of tap: 130 cm on accessible rooms (3) Height beneath table: 71 cm wall Width beneath table: 170 cm Adjustable shower-head height: no Has a folding shower screen Depth beneath table: 45 cm Adapted bathroom Number of adapted toilets: 1 in communal areas On ground floor, accessible Door: inward opening, width of 91 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 100 cm Approach area: left hand side Fixed grab bar on right hand side: 80 cm, front 150 cm 75 cm Folding grab bar on left hand side: Distance between bars: 70 cm 75 cm

214 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 215 ACCOMMODATION 4 STAR HOTELS Axor Feria

ACCESSIBILITY – VISUALLY IMPAIRED AXOR FERIA HOTEL Calle Campezo, 4 28022 Madrid Signs Signs the same size: yes, average height of 170-180 cm and a font size Telephone: 91 312 23 79 of ≥ 1.5 cm Fax: 91 312 23 86 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.hoteles.com Edge of stairs marked with a Side protection skirting board of E-mail: [email protected] non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: no AXOR FERIA The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top ACCESS and bottom of the stairs: no The main entrance is accessible. There are 2 sets of automatic glass Lifts doors, both of which are marked with horizontal strips in a contras- Cab with audio signals: yes Control buttons in contrasting ting colour. colour: yes The 2 doors have a clearance width of 1.70 m, and between the two Keypad with numbers in relief: Keypad with numbers in Braille: there is a mat correctly fixed to the floor. yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: no at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: yes underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: yes

216 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 217 ACCOMMODATION 4 STAR HOTELS Axor Feria

ACCESSIBILITY – PHYSICALLY DISABLED Approach area: left hand side Fixed grab bar on right hand side: 90 cm, front 150 cm 77 cm Folding grab bar on left hand side: Distance between bars: 60 cm Adapted room (No. 257) No. of adapted rooms: 6 77 cm On 2nd floor, accessible via lift Width of door: 80 cm Basin: Clear turning circle inside Height of climate control: 110 cm Height and clearance beneath Tap: mixer tap (diameter): Ø 150 cm the basin: 75 cm and 52 cm Height of bed: 55 cm Space for access to the bed: right Height of the lower edge Height of bathroom fittings: 90 cm hand side 130 cm, left hand side of the mirror: 120 cm 65 cm Lifts No. of lifts: 3 Wardrobe doors: Sliding doors, Height of hanger rail: 144 cm Accessible up to the door Height of call buttons: 109 cm easy to open Width of door: 90 cm Width and depth of cab: Height of wardrobe shelves and drawers: 30-155 cm 135 and 135 cm Bathroom in adapted room Height of lift buttons: 90-110 cm Height of handrail: 90 cm Door: opens both ways with Clear turning circle inside a width of 87 cm (diameter): Ø 140 cm Toilet: Seat height: 40 cm Height of flush mechanism: 88 cm Approach area: left hand side Folding grab bar on right hand side: 50 cm, front 150 cm 78 cm Folding grab bar on left hand side: Distance between bars: 66 cm 78 cm Basin: Height and clearance beneath Tap: mixer tap the basin: 84-46 cm Height of the lower edge Height of bathroom fittings: of the mirror: 113 cm 69-79 cm Other Location Access Main Shower: amenities characteristics Width of approach to shower: Shower base: level with floor but > 150 cm there is a slight lip from the Reception Ground floor Accessible Height of reception desk: shower screen 110 cm Shower floor: non-slip Shower stool or chair: mobile chair Restaurant / Ground floor Accessible Height of buffet bar: 74 cm Height and location of horizontal Height of location of vertical grab Breakfast Height of table: 72 cm grab bar: 75 cm, on same wall bar: 75-190 cm on wall next to tap buffet Height beneath table: 70 cm as tap, and on wall next to tap Width beneath table: 80 cm Tap: mixer tap Height of tap: 120 cm on accessible Depth beneath table: 25 cm wall Parking Basement Accessible There are 4 parking spaces Adjustable shower-head height: Has a sliding, glass shower screen -1 and -2 via lift for people with limited yes mobility (PRM), indicated by Adapted bathroom Number of adapted toilets: 1 the disabled parking sign in communal areas (ISA) On ground floor, accessible width Door: swings both ways with a of 91 cm width of 95 cm Cubicle door inward swinging of Clear turning circle inside 95 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 100 cm

218 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 219 ACCOMMODATION 4 STAR HOTELS Ayre Gran Hotel Colón

AYRE GRAN HOTEL COLÓN ACCESSIBILITY – VISUALLY IMPAIRED Calle del Pez volador, 1-11 28007 Madrid Signs Signs the same size: yes, average height of 120-160 cm and a font size Telephone: 91 573 59 00 of 2 cm Fax: 91 573 08 09 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Web: www.ayrehoteles.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro with lift: Conde de Casal colour: yes, but without contrasting colour AYRE GRAN HOTEL Bus: 20, 30, 32, 56, 102 and 143 Steps have a riser: yes All steps are the same height: yes COLÓN Steps have nosing: no The space under the stairs is Handrail on either side: yes ACCESS blocked off: yes The main entrance at Calle del Pez Volador 1 is inaccessible, as it Continuous handrails on Handrail extends at top and bottom has a number of stairs and no alternative ramp. half-landings: no of stairs: no The entrances at Calle del Pez Volador 11 and Calle del Doctor Strip of surface of a different texture and contrasting colour at the top Esquerdo 117 are accessible and are level. and bottom of the stairs: no The main automatic glass door is 80 cm wide. Lifts There is another alternative glass swing door next to the main auto- Cab with audio signals: yes Control buttons in contrasting matic door on Calle del Doctor Esquerdo. It is 75 cm wide. colour: yes None of the doors are marked with horizontal strips or a logo in a Keypad with numbers in relief: Keypad with numbers in Braille: contrasting colour. yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

220 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 221 ACCOMMODATION 4 STAR HOTELS Ayre Gran Hotel Colón

ACCESSIBILITY – PHYSICALLY DISABLED 6% and without a Adapted room No. of adapted rooms: 8 handrail Accessible via lift Width of door: 81 cm Restaurant / Ground floor Accessible Height of buffet bar: Clear turning circle inside Height of climate control: 145 cm Breakfast via ramp 90-94 cm (diameter): Ø 150 cm buffet with a length Height of table: 90 cm Height of bed: 53 cm Space for access to the bed: right of 1.1 m, Height beneath table: 69 cm hand side 130 cm, left hand side an incline of Width beneath table: 75 cm 85 cm 6% and Depth beneath table: 90 cm Wardrobe doors: sliding doors Height of hanger rail: 120 cm without a Height of wardrobe shelves and drawers: 45-150 cm handrail Bathroom in adapted room Meeting Basement -1 Accessible Height of table: 74 cm Door: opens both ways with Clear turning circle inside rooms (3) Height beneath table: 69 cm a width of 87 cm (diameter): Ø 150 cm Width beneath table: 155 cm Toilet: Depth beneath table: 45 cm Seat height: 45 cm Height of flush mechanism: 100 cm Parking Basement -1 Accessible There are no parking spaces Approach area: left hand side Fixed grab bar on right hand side: for people with limited 78 cm 65-80 cm mobility (PRM) No grab bar on left hand side Basin: Width and clearance beneath Tap: adapter mixer tap the basin: 95 cm and 50 cm Height of the lower edge Height of bathroom fittings: of the mirror: 110 cm 80-100 cm ACCESSIBILITY – VISUALLY IMPAIRED Shower: Width of approach to shower: Shower base: level with floor Signs 150 cm Signs the same size: yes, average height of 140-160 cm and a font size Shower floor: non-slip Shower stool or chair: of ≥ 1,5 cm fixed and folding Lettering in a colour which Text and symbols: not in relief Height and location of horizontal Height of location of vertical grab contrasts with the background: yes and not in Braille grab bar: 90 cm, on wall next to tap bar: 90-140 cm on wall next to tap Main stairs Tap: mixer tap Height of tap: 90-140 cm on Edge of stairs marked with a Side protection skirting board of accessible wall non-slip strip in a contrasting ≥ 12 cm on both sides: no Adjustable shower-head height: yes colour: no Lifts No. of lifts: 3 Steps have a riser: no All steps are the same height: yes Accessible up to the door Height of call buttons: 105 cm Steps have nosing: yes Width of door: 79 cm; “A” 80 cm Width and depth of cab: The space under the stairs is Handrail on either side: no 107 and 160 cm: “A” 96 x 160 cm blocked off: no Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: no of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top Reception Ground floor Accessible Height of reception desk: and bottom of the stairs: no 120 cm “A” Lifts Cafeteria Ground floor Accessible Height of bar: 110 cm Cab with audio signals: no Control buttons in contrasting via ramp Height of table: 77 cm colour: yes with a length Height beneath table: 73 cm Keypad with numbers in relief: Keypad with numbers in Braille: of 1.1 m, Width beneath table: 90 cm yes yes an incline of Depth beneath table: 35 cm

222 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 223 ACCOMMODATION 4 STAR HOTELS

BARCELÓ CASTELLANA NORTE HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Avenida de Manoteras, 20 28050 Madrid Adapted room (No. 112) No. of adapted rooms: 3 st Telephone: 91 383 09 50 On 1 floor, accessible via lift Width of door: 78 cm Fax: 91 383 09 82 Clear turning circle inside Height of climate control: 120 cm (diameter): Ø 150 cm Height of bed: 55 cm Space for access to the bed: right Web: www.barcelo.com hand side 20 cm, left hand side ≥ 90 cm Light rail station with lift: Virgen del Cortijo Wardrobe doors: Sliding Height of hanger rail: 120 and with knobs, easy to open 180 cm BARCELÓ Bus: 150 and 174 Height of wardrobe shelves and drawers: 10-78 cm CASTELLANA NORTE Bathroom in adapted room Door: opens both ways with Clear turning circle inside a width of 80 cm (diameter): Ø 150 cm Toilet: Seat height: 44 cm Height of flush mechanism: 100 cm ACCESS Approach area: right hand side Folding grab bar on right hand side: The main entrance of the hotel is accessible and has a level 82 cm, front 130 cm 80 cm surface. Fixed grab bar on left hand side: Distance between bars: 63 cm There is a double automatic sliding glass door that is 1.90 m wide. 80 cm Basin: Height and clearance beneath Tap: mixer tap the basin: 78 cm and 50 cm Height of the lower edge Height of bathroom fittings: 90 cm of the mirror: 110 cm ACCESSIBILITY – HEARING IMPAIRED Shower: Width of approach to shower: Shower base: level with floor Room 130 cm Internet connection: yes TV which communicates with Shower floor: non-slip Shower stool: mobile reception: no Height and location of horizontal Height of location of vertical grab TV with teletext decoder: yes TV has alarm clock with visual alert: grab bar: 80 cm, on wall next bar: 80 cm-130 cm on wall next no to tap to tap Bedside plug socket: yes Entrance door with peephole: no Tap: mixer tap Height of tap: 120-170 cm on Written information on available Light signals to indicate a knock accessible wall services: yes at the door: no Adjustable shower-head height: Has a folding shower screen Communal WCs yes Door lock with visual aid to indicate Cubicle doors with a gap Adapted bathroom Number of adapted toilets: 1 either free or occupied: no underneath to see if there is in communal areas someone inside: no On ground floor, accessible Door: inward opening, width of Lifts 87 cm Visual signs indicating the floor Emergency button with a light Clear turning circle inside (diameter): Ø 150 cm and direction of movement, both to show that the emergency call Toilet: the fixed grab bar is 60 cm from the toilet and is of no use inside and outside the cab: yes has been received: no Seat height: 42 cm Height of flush mechanism: Emergency system 100 cm Emergency alarm systems with visual alerts: no

224 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 225 ACCOMMODATION 4 STAR HOTELS Barceló Castellana Norte Approach area: right hand side Fixed grab bar on right hand side: ACCESSIBILITY – VISUALLY IMPAIRED 50 cm, left hand side 60 cm, front 80 cm 130 cm Fixed grab bar on left hand side: Distance between bars: 95 cm Signs 80 cm Signs the same size: yes, average height of 160-180 cm and a font size Basin: of ≥ 1,5 cm Height and clearance beneath Tap: mixer tap Lettering in a colour which Text and symbols: not in relief the basin: 83 cm and 40 cm contrasts with the background: yes and not in Braille Height of the lower edge Height of bathroom fittings: 100 cm Main stairs of the mirror: 100 cm Edge of stairs marked with a Side protection skirting board of Lifts non-slip strip in a contrasting ≥ 12 cm on both sides: only on Accessible up to the door Height of call buttons: 110 cm colour: no one side Width of door: 89 cm Width and depth of cab: Steps have a riser: yes All steps are the same height: yes 118 and 174 cm Steps have nosing: no Height of lift buttons: 90-110 cm Height of handrail: 93 cm The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Other Location Access Main Lifts amenities characteristics Cab with audio signals: no Control buttons in contrasting Reception Ground floor Accessible Height of reception desk: colour: yes 114 cm Keypad with numbers in relief: Keypad with numbers in Braille: Snack Bar Ground floor Accessible Height of bar: 118 cm yes no Height of table: 76 cm Height beneath table: 73 cm Width beneath table: 70 cm Depth beneath table: 90 cm Table with central leg Restaurant / Ground floor Accessible Height of buffet bar: Breakfast 50-90 cm buffet Height of table: 76 cm Height beneath table: 73 cm Width beneath table: 70 cm Depth beneath table: 90 cm Table with central leg Meeting Ground floor Accessible Height of table: 71 cm rooms (3) Height beneath table: 69 cm Width beneath table: 240 cm Depth beneath table: 50 cm Parking Basement -1 Accessible There are 2 parking spaces via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

226 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 227 ACCOMMODATION 4 STAR HOTELS

BARCELÓ TORRE ARIAS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Julián Camarillo, 19-21 28037 Madrid Adapted room (No. 127) No. of adapted rooms: 4 st Telephone: 91 387 94 00 On 1 floor, accessible via lift Width of door: 85 cm Clear turning circle inside Height of climate control: 80 cm Fax: 91 387 94 01 (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: left Web: www.barcelotorrearias.com hand side 120 cm Wardrobe doors: Swinging door, Height of hanger rail: 140 cm Bus: 105 easy to open Height of wardrobe shelves and drawers: 150 cm BARCELÓ Bathroom in adapted room TORRE ARIAS Door: sliding door with a width of Clear turning circle inside 81 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 42 cm Height of flush mechanism: 100 cm Approach area: neither ≥ 80 cm Fixed grab bar on right hand side: The main entrance has a step 8 cm high and an alternative ramp 65-77 cm 44 cm long, 1.30 m wide and with a non-recommended incline of No grab bar on left hand side 21%. There is a handrail, but the ends of the ramp are not indicated Basin: by a distinctively textured or contrastingly coloured floor surface. Height and clearance beneath Tap: mixer tap The main automatic glass door is 1.75 m wide. It is marked with hori- the basin: 65 cm and 55 cm zontal strips or a logo in a contrasting colour. Height of the lower edge Height of bathroom fittings: of the mirror: 100 cm 70-74 cm Shower: Width of approach to shower: Shower base: level with floor 150 cm ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower stool: fixed and folding Height and location of horizontal Height of location of vertical grab Room grab bar: 83-102 cm, on wall bar: 90-140 cm on wall next to tap Internet connection: yes TV which communicates with next to tap reception: no Tap: mixer tap Height of tap: 117 cm on TV with teletext decoder: yes TV has alarm clock with visual alert: accessible wall no Adjustable shower-head height: yes Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom Number of adapted toilets: 1 Written information on available Light signals to indicate a knock in communal areas services: yes at the door: no On ground floor, accessible via lift Door: outward opening, width of Communal WCs 75 cm Door lock with visual aid to indicate Cubicle doors with a gap Clear turning circle inside (diameter): Ø 150 cm either free or occupied: no underneath to see if there is Toilet: someone inside: no Seat height: 41 cm Height of flush mechanism: Lifts 90-108 cm Visual signs indicating the floor Emergency button with a light Approach area: right hand side Folding grab bar on right hand side: and direction of movement, both to show that the emergency call 135 cm 64-78 cm inside and outside the cab: yes has been received: no No grab bar on left hand side Emergency system Emergency alarm systems with visual alerts: no

228 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 229 ACCOMMODATION 4 STAR HOTELS Barceló Torre Arias

Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 60 cm and 82 cm Height of the lower edge Height of bathroom fittings: 96 cm Signs of the mirror: 90 cm Signs the same size: yes, average height of 150-175 cm and a font size Lifts of ≥ 1,5 cm Accessible up to the door Height of call buttons: 105 cm Lettering in a colour which Text and symbols: not in relief Width of door: 80 cm Width and depth of cab: contrasts with the background: yes and not in Braille 95 and 120 cm Main stairs Height of lift buttons: 110-120 cm Height of handrail: 90 cm Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: only on colour: no one side Steps have a riser: no All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: no Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Other Location Access Main Keypad with numbers in relief: Keypad with numbers in Braille: amenities characteristics yes yes Reception Ground floor Accessible Height of reception desk: 76-132 cm Cafeteria Ground floor Accessible Height of bar: 107 cm Height of table: 75 cm Height beneath table: 74 cm Width beneath table: 70 cm Depth beneath table: 40 cm Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Breakfast Height of table: 75 cm buffet Height beneath table: 74 cm Width beneath table: 70 cm Depth beneath table: 40 cm Meeting Ground floor Accessible Height of table: 75 cm rooms (2) Height beneath table: 72 cm Width beneath table: 45 cm Depth beneath table: 45 cm Parking Basement -1 Accessible There is 1 parking space for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

230 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 231 ACCOMMODATION 4 STAR HOTELS Catalonia Atocha CATALONIA ATOCHA HOTEL ACCESSIBILITY – HEARING IMPAIRED Calle Atocha, 81 28012 Madrid Room Telephone: 91 420 37 70 Internet connection: yes TV which communicates with Fax: 91 420 37 71 reception: yes TV with teletext decoder: no TV has alarm clock with visual alert: no Web: www.hoteles-catalonia.com Bedside plug socket: no Entrance door with peephole: no Written information on available Light signals to indicate a knock Metro with lift: Atocha Renfe services: no at the door: no Communal WCs Bus: 10, 14, 19, 24, 26, 32, 37, 54, 57, Door lock with visual aid to indicate Cubicle doors with a gap CATALONIA ATOCHA 102, 141 and C either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system ACCESS Emergency alarm systems with visual alerts: no The entrance to the hotel is level with the street. It has a clearance width of 2 m. There is a revolving glass door with a clearance width of 1.40 m. There is a control to stop and reduce the speed of the revolving door ACCESSIBILITY – PHYSICALLY DISABLED both inside and outside at a height of 1 m. There is an alternative manual outward opening glass door to the left of the revolving door with a clearance width of 85 cm. The door has Adapted room (No. 006) Number of adapted rooms: 4 the hotel logo on it but there is not sufficient contrast and there are On the ground floor, accessible Width of door: 74 cm no double horizontal stripes. Clear turning circle inside Height of climate control: 170 cm There is a doorbell at a height of 1.37 m. As they are glass doors, (diameter): Ø 150 cm and are next to the reception area, there is no need for a video inter- Height of bed: 57 cm Space for access to the bed: right com. hand side 177 cm left hand side Within the revolving door is a doormat securely affixed to the floor. 68 cm There is an accessible route that takes guests straight to the recep- Wardrobe doors: swing door Height of hanger rail: 180 cm tion and help desk. opening to 90º with doorknob Min. and max. height of wardrobe shelves and drawers: 50 cm and 180 cm Bathroom in adapted room Door: Inward opening with a width Clear turning circle inside of 77 cm (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 78 cm Approach area: right hand side Adjustable folding grab bar on the 150 cm, left hand side 105 cm, right hand side: 72 cm front 114 cm

232 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 233 ACCOMMODATION 4 STAR HOTELS Catalonia Atocha Adjustable folding grab bar on the Distance between bars: 58 cm Height of the lower edge of the Min. and max. height of bathroom left hand side: 72 cm mirror: 105 cm fittings: 100 cm and 110 cm Basin: Lifts Total number of lifts: 3 – with the Height and clearance beneath the Tap: mixer tap easy to use same characteristics basin: 70 cm and 10 cm Floors served: all floors Accessible up to the door Height of the lower edge of the Min. and max. height of bathroom Height of call buttons: 104 - Width of door: 90 cm mirror: 90 cm fittings: 87 cm and 120 cm 110 cm Shower: Width and depth of cab: 116 Min. and max. height of the call Width and depth of approach area: Shower base: level with the floor and 138 cm buttons: 90 cm and 110 cm 115 cm and ≥ 120 cm Height of handrail: 90 cm Mirror opposite the door: yes Shower floor: non-slip Shower chair or seat: fixed and folding seats Height and location of horizontal Height and location of vertical grab grab bar: 78 cm on wall to the bar: none side of the tap Tap: mixer tap easy to use Height of the tap: 130 cm on the same wall as the fixed seat Adjustable height shower head: Shower screen: no Other Location Access Main 130 - 185 cm amenities characteristics Adapted toilets in communal Total number of adapted toilets: 1 areas Reception Ground floor Accessible Height of reception desk: Location: next to restaurant /buffet Basement -1 – accessible via lift 86 cm and 118 cm – two and meeting rooms levels Bathroom door: none Cubicle door: outward opening with Cafeteria Ground floor Accessible Height of bar: 110 cm a width of 76 cm via ramp. Height of table: 73 cm Clear turning circle inside (diameter): Ø 150 cm 100 cm Height beneath table 71 cm Toilet wide, Width beneath table: 78 cm Seat height: 44 cm Height of flush mechanism: 100 cm 285 cm Depth beneath table: 37 cm Approach area: right hand side Adjustable folding grab bar on the long with a 71 cm, left hand side 83 cm right hand side: 72 cm 6.9% incline. and front 210 cm Accessible Adjustable folding grab bar on the Distance between bars: 59 cm from the left hand side: 72 cm street level. Basin To the side Height and clearance beneath the Tap: mixer tap easy to use of the main basin: 88 cm and 0 cm entranceway, there is direct access without having to pass by the reception / lobby

234 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 235 ACCOMMODATION 4 STAR HOTELS Catalonia Atocha Other Location Access Main amenities characteristics ACCESSIBILITY – VISUALLY IMPAIRED Restaurant / Basement Accessible Height of buffet bar: 92 cm Breakfast floor -1 via lift Height of table: 74 cm Bedrooms buffet Height beneath table 72 cm Colour of door contrasts with Information about hotel services Width beneath table: 70 cm adjacent walls: yes available in Braille: no and in large Depth beneath table: 31 cm print: no Meeting Basement Accessible Height of table: 75 cm Room lighting with dimmer switch: TV remote control with large rooms floor -1 via lift Height beneath table 70 cm no numbers: yes and in contrasting (2) Width beneath table: 180 cm colours: yes Depth beneath table: 44 cm Room free of projecting elements: Audible signals to indicate Solarium & 7th floor Accessible No hoist to get into Jacuzzi yes emergency alarm: yes Jacuzzi via lift to 7th and no specially adapted Signs floor but to changing rooms or toilets Signs the same size: yes, average height of 170 cm and a font size of access 3 cm solarium Lettering in a colour which con- Text and symbols: not in relief and and Jacuzzi, trasts with the background: yes not in Braille four steps Main stairs must first be Edge of stairs marked with a Side protection skirting board of negotiated, non-slip strip in a contrasting colour: 12 cm on both sides: no one with a no height of Steps have a riser: yes 30 cm Steps have nosing: yes All steps are the same height: yes followed by The space under the stairs is Handrail on either side: no, a small blocked off: yes just on one side landing, Continuous handrails on half- Handrail extends past the top and then three landings: yes, but just on one side bottom of stairs: no others with Distinctively textured and contrastingly coloured strip at the top and bottom a height of of the stairs: no 19 cm Lifts Cab with audio signals: no Control buttons in contrasting colours: yes Keypad with numbers in relief: yes Keypad with numbers in Braille: yes Strip of surface of a different texture and contrasting colour at entrance to lift: no Emergency System Audible alarm system in place in case of emergency: yes

236 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 237 ACCOMMODATION 4 STAR HOTELS Catalonia Centro

CATALONIA CENTRO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de , 49 28001 Madrid Adapted room (No. 201) No. of adapted rooms: 2 On 2nd floor, accessible via lift Width of door: 82 cm Telephone: 91 781 49 49 Clear turning circle inside Height of climate control: 150 cm Fax: 91 781 49 48 (diameter): Ø 150 cm Height of bed: 54 cm Space for access to the bed: right Web: www.hoteles-catalonia.com hand side 80 cm, left hand side 80 cm Metro without lift: Goya Wardrobe doors: sliding, with knob, easy to open Bathroom in adapted room Bus: 1, 9, 19, 21, 51, 53 and 74 Door: inward opening with a Clear turning circle inside CATALONIA CENTRO width of 79 cm (diameter): Ø 150 cm Toilet: Seat height: 43 cm Height of flush mechanism: 74 cm Approach area: left hand side No grab bar on right hand side ACCESS 80 cm Folding grab bar on left hand side: 72-85 cm The main entrance is accessible by way of a ramp 1.92 m wide, Basin: 6.9 m long and with a recommended incline of 8,7%. A handrail is Height and clearance beneath Tap: mixer tap fixed at a height of 1 m from the floor of the ramp. the basin: 80 cm and 56 cm The automatic sliding glass door is 80 cm wide. It is not marked with Height of the lower edge Height of bathroom fittings: 140 cm horizontal strips or a logo in a contrasting colour. of the mirror: 110 cm Bath: Height of bath: 50 cm No grab bars Transfer platform: yes Mixer tap at a height of 60 cm on (no backrest) short wall ACCESSIBILITY – HEARING IMPAIRED Adapted bathroom Number of adapted toilets: in communal areas 2 cubicles, one for each sex On first floor, accessible Door: indoor opening with a width of Room 77 cm Internet connection: yes TV which communicates with Clear turning circle inside (diameter): Ø 150 cm reception: no Toilet: TV with teletext decoder: yes TV has alarm clock with visual alert: Seat height: 40 cm Height of flush mechanism: 79 cm no Approach area: right hand side Folding grab bar on right hand side: Bedside plug socket: yes Entrance door with peephole: no 170 cm 80-85 cm Written information on available Light signals to indicate a knock Fixed grab bar on left hand side: Distance between bars: 61 cm services: yes at the door: no 80 cm Communal WCs Basin: Door lock with visual aid to indicate Cubicle doors with a gap Height and clearance beneath Tap: mixer tap either free or occupied: no underneath to see if there is the basin: 84 cm and 40 cm someone inside: no Height of the lower edge of the mirror: 92 cm Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

238 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 239 ACCOMMODATION 4 STAR HOTELS Catalonia Centro

Lifts No. of lifts: 2 ACCESSIBILITY – VISUALLY IMPAIRED Lift 1 No. of lifts 1. Connects reception with the upper rooms of building 1, adapted toilets, Signs meeting rooms and cafeteria Signs the same size: yes, average height of 70-190 cm and a font size Accessible up to the door Width and depth of cab: of ≥ 1,5 cm 107 and 169 cm Lettering in a colour which Text and symbols: not in relief Width of door: 80 cm Height of handrail: 88 cm contrasts with the background: yes and not in Braille Lift 2 No. of lifts 1. Connects Main stairs reception with the upper rooms Edge of stairs marked with a Side protection skirting board of of building 2, and adapted non-slip strip in a contrasting ≥ 12 cm on both sides: yes rooms colour: no Width of door: 100 cm Width and depth of cab: Steps have a riser: yes All steps are the same height: yes 160 and 144 cm Steps have nosing: yes The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: yes Control buttons in contrasting Other Location Access Main colour: yes amenities characteristics Keypad with numbers in relief: Keypad with numbers in Braille: Reception Ground floor Accessible Height of reception desk: yes yes 115 cm Cafeteria First floor Accessible Height of bar: 115 cm Building 1 via lift Height of table: 76 cm Height beneath table: 72 cm Width beneath table: 64 cm Depth beneath table: 50 cm Restaurant / First floor Accessible Height of buffet bar: Breakfast Building 1 via lift 90-137 cm buffet Height of table: 76 cm Height beneath table: 72 cm Width beneath table: 64 cm Depth beneath table: 50 cm Meeting First floor Accessible rooms (4) Building 1

240 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 241 ACCOMMODATION 4 STAR HOTELS Catalonia Gran Vía

CATALONIA GRAN VÍA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Gran Vía, 9 28013 Madrid Adapted room (No. 132) No. of adapted rooms: 3 On 1st floor, accessible Width of door: 84 cm Telephone: 91 531 22 22 Clear turning circle inside Height of climate control: 150 cm Fax: 91 531 54 69 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: right Web: www.hoteles-catalonia.es hand side 90 cm, left hand side 90 cm Wardrobe doors: Sliding doors Height of hanger rail: 167 cm Metro without lift: Gran Vía Height of wardrobe shelves and drawers: 52-160 cm Metro with lift: Callao Bathroom in adapted room Door: inward opening with a width Clear turning circle inside CATALONIA GRAN VÍA of 84 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 80 cm ACCESS Approach area: front 89 cm Folding grab bar on right hand side: The main entrance has a small ramp to navigate the 6 cm step. 66 cm Main entry is via an automatic, revolving glass door. Folding grab bar on left hand side: Distance between bars: 71 cm There is an alternative accessible door – it comprises a set of 66 cm manually opened double glass doors with a clearance width of Basin: 88 cm. Height and clearance beneath Tap: mixer tap the basin: side 66 cm and 34 cm The main door is marked with the hotel logo. Height of the lower edge of the Height of bathroom fittings: mirror: 106 cm 86-160 cm Bath: Height of bath: 44 cm Height of horizontal grab bar: ACCESSIBILITY – HEARING IMPAIRED 40 cm Transfer platform: no No vertical grab bar Mixer tap at a height of 54 cm Height adjustable shower head: yes Room There is a shower curtain Internet connection: yes TV which communicates with Adapted bathroom Number of adapted toilets: 1 reception: no in communal areas TV with teletext decoder: yes TV has alarm clock with visual alert: On basement floor -1, accessible Door: outward opening with a no via lift width of 85 cm Bedside plug socket: yes Entrance door with peephole: no Clear turning circle inside (diameter): Ø 150 cm Written information on available Light signals to indicate a knock Toilet: services: yes at the door: yes Seat height: 41 cm Height of flush mechanism: 80 cm Communal WCs Approach area: left hand side Fixed grab bar on right hand side: Door lock with visual aid to indicate Cubicle doors with a gap > 90 cm 57-74 cm either free or occupied: no underneath to see if there is Fixed grab bar on left hand side: Distance between bars: 71 cm someone inside: no 57-74 cm Lifts Basin: Visual signs indicating the floor Emergency button with a light Height and clearance beneath Tap: mixer tap and direction of movement, both to show that the emergency call the basin: 80 cm and 20 cm inside and outside the cab: yes has been received: no Height of the lower edge of Height of bathroom fittings: Emergency system the mirror: 93 cm 80-120 cm Emergency alarm systems with visual alerts: no

242 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 243 ACCOMMODATION 4 STAR HOTELS

Lifts No. of lifts: 3 CATALONIA LAS CORTES HOTEL Accessible up to the door Width and depth of cab: Calle del Prado, 6 130 and 134 cm 28014 Madrid Width of door: 80 cm Height of handrail: 92 cm Telephone: 91 389 60 51 Other Location Access Main Fax: 91 389 60 52 amenities characteristics Reception Ground floor Accessible Height of reception desk: Web: www.hoteles-catalonia.com 112 cm Cafeteria Ground floor Accessible Height of bar: 110 cm Metro without lift: Sevilla and Antón Martín Height of table: 55 cm Restaurant / Ground floor Accessible Height of buffet bar: 90 cm CATALONIA Bus: 10, 14, 27, 30, 32, 34 and 50 Breakfast via a ramp – Height of table: 76 cm LAS CORTES buffet 160 cm wide, Height beneath table: 69 cm 133 cm in Width beneath table: 61 cm length and Depth beneath table: 90 cm ACCESS a 6.9% incline The main entrance is accessible and and has a level surface. Meeting Basement -1 Accessible Height of table: 73 cm The automatic sliding glass door is 1.70 m wide. It is not marked with rooms (5) via lift Height beneath table: 67 cm horizontal strips or a logo in a contrasting colour. Width beneath table: 160 cm The reception area is reached from the entrance by way of a ramp Depth beneath table: 50 cm 1.27 m wide, 2.70 m long, and with a non-recommended incline of 7%. There is no handrail, and the ramp’s beginning and end are not indicated by either a distinctively textured or contrastingly coloured ACCESSIBILITY – VISUALLY IMPAIRED floor surface.

Signs Signs the same size: yes, average height of 70-190 cm and a font size of ≥ 1,5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: yes TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no no Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: no Steps have nosing: yes Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: no services: yes, and in braille at the door: no blocked off: no Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: no of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: yes Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: yes Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: yes

244 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 245 ACCOMMODATION 4 STAR HOTELS Catalonia Las Cortes

ACCESSIBILITY – PHYSICALLY DISABLED 80 cm, frontal 130 cm 69 cm Folding grab bar on left hand side: Distance between the bars: 77 cm 69 cm Adapted room (No. 002) No. of adapted rooms: 2 Basin: On ground floor, accessible Width of door: 76 cm Height and clearance beneath Tap: mixer tap Clear turning circle inside Height of climate control: 150 cm the basin: 70 cm and 40 cm (diameter): Ø 150 cm Height of the lower edge Height of bathroom fittings: Height of bed: 50 cm Space for access to the bed: right of the mirror: 110 cm 90-110 cm hand side 127 cm, left hand side Lifts No. of lifts: 2, connecting all floors 140 cm Accessible up to the door Height of call buttons: 106 cm Wardrobe doors: Outward Height of hanger rail: 160 cm Width of door: 80 cm Width and depth of cab: opening with knobs, easy 108 and 140 cm to open Height of lift buttons: 107-120 cm No handrail Height of wardrobe shelves and drawers: 20-90 cm Bathroom in adapted room Door: sliding door with a width of Clear turning circle inside 75 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 80 cm Approach area: right hand side Folding grab bar on right hand 95 cm, frontal 130 cm side: 70-80 cm Fixed grab bar on left hand side: Distance between bars: 55 cm 70-80 cm Basin: Other Location Access Main Height and clearance beneath Tap: mixer tap amenities characteristics the basin: 74 cm and 55 cm Height of the lower edge Height of bathroom fittings: 90 cm Reception Ground floor Accessible Height of reception desk: of the mirror: 130 cm 115 cm Shower: Cafeteria Ground floor Accessible Height of bar: 106 cm Width of approach to shower: Shower base: level with floor Height of table: 55 cm 85 cm Restaurant / Ground floor Accessible Height of buffet bar: 91 cm Shower floor: non-slip Shower stool: mobile Breakfast Height of table: 75 cm No horizontal grab bar No vertical grab bar buffet Height beneath table: 67 cm Tap: mixer tap Height of tap: 120-145 cm on Width beneath table: 70 cm accessible wall Depth beneath table: 90 cm Adjustable shower-head height: Folding shower screen Table with four legs no Meeting Second floor Accessible Height of table: 73 cm Adapted bathroom Number of adapted toilets: 2, rooms (2) via lift Height beneath table: 66 cm in communal areas integrated into the men’s and Width beneath table: 180 cm women’s toilets Depth beneath table: 45 cm On ground floor, accessible Door: inward opening, width of 75 cm Clear turning circle inside (diameter): Ø 150 cm Toilet:. Seat height: 40 cm Height of flush mechanism: 80 cm Approach area: left hand side Fixed grab bar on right hand side:

246 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 247 ACCOMMODATION 4 STAR HOTELS

CATALONIA MORATÍN HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle de Atocha, 23 28012 Madrid Signs Signs the same size: yes, average height of 170-190 cm and a font size Telephone: 91 369 71 71 of ≥ 1,5 cm Fax: 91 360 12 31 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Web: www.hoteles-catalonia.es Main stairs Edge of stairs marked with a Side protection skirting board of Metro without lift: Tirso de Molina non-slip strip in a contrasting ≥ 12 cm on both sides: yes and Antón Martín colour: no Steps have a riser: yes All steps are the same height: yes CATALONIA MORATÍN Steps have nosing: yes Bus: 6, 26, 32, 50 and 65 The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top The main entrance has a step of between 10 cm and 15 cm high, and bottom of the stairs: no and no alternative ramp. Lifts There are 2 sets of automatic glass doors that measure 1.35 m wide. Cab with audio signals: no Control buttons in contrasting They are not marked with horizontal strips or a logo in a contrasting colour: yes colour. Keypad with numbers in relief: Keypad with numbers in Braille: yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

248 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 249 ACCOMMODATION 4 STAR HOTELS Catalonia Moratín

ACCESSIBILITY – PHYSICALLY DISABLED Lifts Accessible up to the door Height of call buttons: 97 cm Width of door: 80 cm Width and depth of cab: Adapted room (No. 101) No. of adapted rooms: 2 111 and 150 cm On 1st floor, accessible via lift Width of door: 73 cm Height of lift buttons: 98-121 cm Height of handrail: 106 cm Clear turning circle inside Height of climate control: 125 cm (diameter): Ø 150 cm Height of bed: 48 cm Space for access to the bed: right hand side 70 cm, left hand side 100 cm Wardrobe doors: Difficult to open Height of hanger rail: 163 cm Height of wardrobe shelves and drawers: 42 cm Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 78.5 cm (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 78 cm Approach area: side > 80 cm Folding grab bar on right hand side: Other Location Access Main 81-126 cm amenities characteristics Folding grab bar on left hand side: 81-126 cm Reception Ground floor Accessible Height of reception desk: Basin: 108 cm Height and clearance beneath the Tap: mixer tap Cafeteria Ground floor Accessible Height of bar: 110 cm basin: side 70.5 cm and 29 cm via ramp Height of table: 55 cm Height of the lower edge Height of bathroom fittings: with a length of the mirror: 106 cm 81-126 cm of 204 cm, Bath: a width of Height of bath: 42 cm No grab bars 119 cm, Transfer platform: no Mixer tap at a height of 54 cm on and an narrow wall adequate Adapted bathroom in communal areas incline of On ground floor, accessible Door: width of 75 cm 10%. No Clear turning circle inside (diameter): Ø 150 cm handrail Toilet: Restaurant / Ground floor Accessible Height of table: 75 cm Seat height: 41 cm Height of flush mechanism: 78 cm Breakfast via ramp Height beneath table: 67 cm Approach area: side > 80 cm Folding grab bar on right hand side: buffet described Width beneath table: 70 cm 92-108 cm above Depth beneath table: 90 cm Folding grab bar on left hand side: 92-108 cm Meeting Ground floor Accessible Basin: rooms (1) Height and clearance beneath Tap: mixer tap the basin: 85 cm and 30 cm Height of the lower edge Height of bathroom fittings: of the mirror: 103 cm 92-108 cm

250 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 251 ACCOMMODATION 4 STAR HOTELS CATALONIA PLAZA MAYOR ACCESSIBILITY – VISUALLY IMPAIRED Calle Atocha, 36 28012 Madrid Signs Telephone: 91 369 44 09 Signs the same size: yes, average height of 200 cm and a font size of ≥ 1,5 cm Fax: 91 429 65 34 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Web: www.hoteles-catalonia.com Main stairs Edge of stairs marked with a Side protection skirting board of Metro with lift: Sol non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no CATALONIA PLAZA Bus: 10, 14, 19, 24, 26, 32, 37, 54, 57, Steps have a riser: yes All steps are the same height: yes MAYOR 102, 141 and C Steps have nosing: yes The space under the stairs is Handrail on either side: no ACCESS blocked off: there is none The entrance to the hotel is level with the street. It has a clearance Continuous handrails on Handrail extends at top and bottom width of 2 m. half-landings: no of stairs: no The main entranceway is level. There is a revolving glass main door Lifts with a clearance width of 1.20 m. There is a control to stop and redu- Cab with audio signals: no Control buttons in contrasting ce the speed of the revolving door both inside and outside at a height colour: yes of 1 m. Keypad with numbers in relief: Keypad with numbers in Braille: There is an alternative outward opening glass door to the left of the yes yes revolving door with a clearance width of 80 cm. Within the revolving door is a doormat securely affixed to the floor. There is an accessible route that takes guests straight to the recep- tion and help desk.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: no TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: no at the door: yes Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: yes underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

252 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 253 ACCOMMODATION 4 STAR HOTELS Catalonia Plaza Mayor ACCESSIBILITY – PHYSICALLY DISABLED Toilet Seat height: 44 cm Height of flush mechanism: 103 cm Approach area: right hand side Adjustable folding grab bar on the Adapted room (No. 002) Number of adapted rooms: 2 80 cm, left hand side 120 cm right hand side: 69 cm On the ground floor, accessible Width of door: 75 cm and front 140 cm Clear turning circle inside Height of climate control: 120 cm Adjustable folding grab bar on the Distance between bars: 57 cm (diameter): Ø 150 cm left hand side: 69 cm Height of bed: 57 cm Space for access to the bed: right Basin hand side 140 cm left hand side Height and clearance beneath the Tap: mixer tap easy to use 108 cm basin: 70 cm and 0 cm – due to Wardrobe doors: swing door Height of hanger rail: 178 cm bathroom cupboard beneath opening to 90º with doorknob Height of the lower edge of the Min. and max. height of bathroom Min. and max. height of wardrobe shelves and drawers: 50 cm and 190 cm mirror: 87 cm fittings: 100 cm Bathroom in adapted room Lifts Total number of lifts: 2 – with the Door: Sliding door with a width of Clear turning circle inside (diameter): same characteristics 77 cm Ø 150 cm Floors served: all floors Accessible up to the door Toilet: Height of call buttons: 107 cm Width of door: 90 cm Seat height: 44 cm Height of flush mechanism: 102 cm Width and depth of cab: 143 Min. and max. height of the call Approach area: right hand side Adjustable folding grab bar on the and 151 cm buttons: 87 cm and 108 cm 92 cm, left hand side 90 cm, front right hand side: 83 cm Height of handrail: 89 cm Mirror opposite the door: yes 122 cm Adjustable folding grab bar on the Distance between bars: 57 cm left hand side: 83 cm Basin: Height and clearance beneath the Tap: mixer tap easy to use Other Location Access Main basin: 71 cm and 15 cm amenities characteristics Height of the lower edge of the Min. and max. height of bathroom Reception Ground floor Accessible Height of reception desk: mirror: 90 cm fittings: 90 cm and 120 cm 86 cm and 116 cm – two Shower: levels Width and depth of approach area: Shower base: level with the floor Cafeteria Ground floor Accessible Height of bar: 108 cm 122 cm and ≥ 120 cm Height of table: 76 cm Shower floor: non-slip Shower chair or seat: fixed and Height beneath table 74 cm folding seats Width beneath table: 70 cm Height and location of horizontal Height and location of vertical grab Depth beneath table: 31 cm grab bar: 77 cm on wall to the side bar: none Restaurant / Ground floor Accessible Height of buffet bar: 92 cm of the tap Breakfast Height of table: 76 cm Tap: mixer tap easy to use Height of the tap: 100 cm and buffet Height beneath table 74 cm 124 cm on the same wall as the Width beneath table: 70 cm fixed seat Depth beneath table: 31 cm Non-adjustable height shower Shower screen: just a shower Meeting Basement Accessible Furniture different depending head: 124 cm curtain rooms floor -1 via lift on the event Adapted toilets in communal Total number of adapted toilets: 2 (1) areas Jacuzzi Basement Accessible Jacuzzi with fixed chair and Location: next to reception and On ground floor – accessible cafete- & Gym floor -1 via lift grab bar to facilitate transfer ria Bathroom door: inward opening Cubicle door: outward opening with with a width of 94 cm a width of 73 cm Clear turning circle inside (diameter): Ø 150 cm

254 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 255 ACCOMMODATION 4 STAR HOTELS

CLARIÓN PRECIADOS HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle de Preciados, 37 28013 Madrid Bedrooms Colour of door contrasts with Information about hotel services Telephone: 91 454 44 00 adjacent walls: yes available in Braille: no and in large Fax: 91 454 44 01 print: no Room lighting with dimmer switch: TV remote control with large Web: www.preciadoshotel.com no numbers: yes and in contrasting colours: yes Metro with lift: Callao Room free of projecting elements: Audible signals to indicate no emergency alarm: yes Signs Bus: 133, 147 and 148 Signs the same size: yes, average height of 170 cm and a font size of CLARIÓN PRECIADOS 3 cm Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille Main stairs ACCESS Edge of stairs marked with a Side protection skirting board of The road accessing the hotel is broad, level and free of obstacles. non-slip strip in a contrasting colour: 12 cm on both sides: yes The main entrance is accessible, with no steps or narrow corridors to no impede access. Steps have a riser: yes The main automatic sliding glass door is 1.17 m wide. It is not mar- Steps have nosing: yes All steps are the same height: yes ked with horizontal strips or a logo in a contrasting colour. The space under the stairs is Handrail on either side: no, blocked off: yes just on one side Continuous handrails on half- Handrail extends past the top and landings: no bottom of stairs: no Distinctively textured and contrastingly coloured strip at the top and bottom of the stairs: no ACCESSIBILITY – HEARING IMPAIRED Lifts Cab with audio signals: no Control buttons in contrasting Room colours: yes Internet connection: yes TV which communicates with Keypad with numbers in relief: yes Keypad with numbers in Braille: yes reception: no Strip of surface of a different texture and contrasting colour at entrance TV with teletext decoder: yes TV has alarm clock with visual alert: to lift: no yes Emergency System Bedside plug socket: yes Entrance door with peephole: no Audible alarm system in place in case of emergency: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

256 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 257 ACCOMMODATION 4 STAR HOTELS Clarión Preciados

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 001) No. of adapted rooms: 1 116 cm On ground floor, accessible via two Width of door: 77 cm Cafeteria Ground floor Accessible Height of table: 74 cm portable ramps two navigate two Height beneath table: 70 cm sets of steps. They are not usually Width beneath table: 61 cm in position so must be requested Depth beneath table: 35 cm beforehand Restaurant / Ground floor Accessible Height of buffet bar: Clear turning circle inside Height of climate control: 147 cm Breakfast 73-84 cm (diameter): Ø 150 cm buffet Height of table: 64 cm Height of bed: 54 cm Space for access to the bed: right Height beneath table: 61 cm hand side 60 cm, left hand side Width beneath table: 51 cm 75 cm Depth beneath table: 67 cm Wardrobe doors: Sliding doors Height of hanger rail: 157 cm Meeting Ground floor Accessible Height of table: 72 cm Bathroom in adapted room rooms (3) via lift Height beneath table: 66 cm Door: inward opening with Clear turning circle inside Width beneath table: 117 cm a width of 65 cm (diameter): Ø 150 cm Depth beneath table: 33 cm Toilet: Parking Basement -1 Accessible There are no parking spaces Seat height: 42 cm Height of flush mechanism: 78 cm for people with limited mobi- Approach area: front No grab bars lity (PRM), indicated by the Basin: disabled parking sign (ISA) Height and clearance beneath Tap: mixer tap the basin: 74 cm and 20 cm Height of the lower edge Height of bathroom fittings: ACCESSIBILITY – VISUALLY IMPAIRED of the mirror: 80 cm 75-110 cm Bath: Signs Height of bath: 49 cm Height of horizontal grab bar: Signs the same size: yes, average height of 164-200 cm and a font size 74-92 cm of ≥ 1,5 cm Transfer platform: yes Adjustable shower-head height: yes Lettering in a colour which Text and symbols: not in relief Mixer tap at a height of 54 cm Shower curtain contrasts with the background: yes and not in Braille on narrow wall Main stairs Lifts Edge of stairs marked with a Side protection skirting board of Accessible up to the door No handrail non-slip strip in a contrasting ≥ 12 cm on both sides: yes Width of door: 80 cm Width and depth of cab: colour: no 102 and 138 cm Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: only on blocked off: there is none left hand side Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

258 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 259 ACCOMMODATION 4 STAR HOTELS Clement Barajas

CLEMENT BARAJAS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Avenida General, 43 28042 Madrid Adapted room (No. 505) No. of adapted rooms: 2 On 5th floor, accessible via lift Width of door: 75 cm Telephone: 91 746 03 30 Clear turning circle inside Height of climate control: 120 cm Fax: 91 312 11 73 (diameter): Ø 150 cm Height of bed: 50 cm Space for access to the bed: right Web: www.clementhoteles.com hand side 100 cm, left hand side 110 cm Metro with lift: Barajas Wardrobe doors: knobs, difficult Height of hanger rail: 180 cm to open Bus: 105 and 115 Height of wardrobe shelves and drawers: 60-170 cm CLEMENT BARAJAS Bathroom in adapted room Door: inward opening with a Clear turning circle inside width of 76 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 80 cm ACCESS Approach area: front 60 cm Fix grab bar on right hand side: The main entrance is accessible and and has a level surface. 77 cm No grab bar on left hand side The main automatic sliding glass door is 1.90 m wide. It is not mar- Basin: ked with horizontal strips or a logo in a contrasting colour. Height and clearance beneath Tap: mixer tap the basin: 70 cm and 50 cm Height of the lower edge of Height of bathroom fittings: 90 cm the mirror: 100 cm Shower: Width of approach to shower: Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED 100 cm Shower floor: non-slip Shower stool: mobile Room Height and location of horizontal No vertical grab bar grab bar: 83 cm, same wall as Internet connection: yes TV which communicates with the tap reception: no Tap: mixer tap Height of tap: 90-130 cm on TV with teletext decoder: yes TV has alarm clock with visual alert: accessible wall no Adjustable shower-head height: yes Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom Number of adapted toilets: 1 Written information on available Light signals to indicate a knock in communal areas services: yes at the door: no Communal WCs On ground floor, accessible Door: inward opening, width of 78 cm Door lock with visual aid to indicate Cubicle doors with a gap Clear turning circle inside (diameter): Ø 150 cm either free or occupied: no underneath to see if there is Toilet: someone inside: no Lifts Seat height: 48 cm Height of flush mechanism: 100 cm Approach area: front 150 cm Fixed grab bar on left hand side: Visual signs indicating the floor Emergency button with a light 77 cm and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

260 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 261 ACCOMMODATION 4 STAR HOTELS Clement Barajas

Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 58 cm and 35 cm Height of the lower edge Height of bathroom fittings: Signs of the mirror: 90 cm 90-120 cm Signs the same size: yes, average height of 160-190 cm and a font size Lifts of ≥ 1,5 cm Accessible up to the door Height of call buttons: 110 cm Lettering in a colour which Text and symbols: not in relief Width of door: 80 cm Width and depth of cab: contrasts with the background: yes and not in Braille 106 and 137 cm Main stairs Height of lift buttons: 106-120 cm Height of handrail: 90 cm Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: there is none Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top Reception Ground floor Accessible Height of reception desk: and bottom of the stairs: yes 73 cm Lifts Cafeteria Ground floor Accessible Height of bar: 114 cm Cab with audio signals: no Control buttons in contrasting Height of table: 56 cm colour: yes Height beneath table: 50 cm Keypad with numbers in relief: Keypad with numbers in Braille: Width beneath table: 60 cm yes yes Depth beneath table: 25 cm Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Breakfast Height of table: 75 cm buffet Height beneath table: 72 cm Width beneath table: 80 cm Depth beneath table: 40 cm Meeting Ground floor Accessible Height of table: 76 cm rooms (1) Height beneath table: 72 cm Width beneath table: 70 cm Depth beneath table: 190 cm Parking Basement Accessible There are 2 parking spaces -1 and -2 via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

262 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 263 ACCOMMODATION 4 STAR HOTELS Confortel Alcalá Norte

CONFORTEL ALCALÁ NORTE HOTEL ACCESSIBILITY – PHYSICALLY DISABLED C/ San Romualdo, 30 28037 Madrid Adapted room No. of adapted rooms: 5 first floor 88 cm Teléfono: On , accessible via lift Width of door: 91 754 84 08 110 cm Fax: Clear turning circle inside Height of climate control: 91 754 84 08 (diameter): Ø 150 cm Height of bed: 61 cm Space for access to the bed: right Web: www.confortelhoteles.com hand side 161 cm, left hand side 65 cm Metro without lift: Suances Wardrobe doors: Handles, easy Height of hanger rail: 183 cm, for to open long sleeved clothes CONFORTEL Bus: 105 Height of wardrobe shelves and drawers: 37 cm ALCALÁ NORTE Bathroom in adapted room Door: outward opening with Clear turning circle inside a width of 90 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 41 cm, with riser Height of flush mechanism: 103 cm 11%. Approach area: left hand side Fix grab bar on right hand side: The path leading to the entrance has an incline of 131 cm 70 cm 1.50 m The main automatic sliding glass door is wide. It carries a 67 cm 1.51 m Folding grab bar on left hand side: Distance between bars: visual indication stripe in a contrasting colour set between 66-84 cm 1.70 m and from the ground. Basin: Height and clearance beneath Tap: mixer tap the basin: 68 cm and 37 cm Height of the lower edge Height of bathroom fittings: of the mirror: 54 cm 83-140 cm ACCESSIBILITY – HEARING IMPAIRED Shower: Width of approach to shower: Shower base: with lip 100 cm Room Shower floor: non-slip Shower stool: mobile Internet connection: yes TV which communicates with Height and location of horizontal Height and location of vertical grab reception: no grab bar: 85 cm bar: 83-100 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Tap: mixer tap Height of tap: 57 cm on accessible no wall Bedside plug socket: yes Entrance door with peephole: no Adjustable shower-head height: Folding shower screen Written information on available Light signals to indicate a knock yes services: yes at the door: no Adapted bathroom Number of adapted toilets: 2, inte- Communal WCs in communal areas grated into the men’s and women’s Door lock with visual aid to indicate Cubicle doors with a gap toilets either free or occupied: no underneath to see if there is On ground floor, accessible Door: outward opening, width of someone inside: no 87 cm Lifts Clear turning circle inside (diameter): Ø 150 cm Visual signs indicating the floor Emergency button with a light Toilet: and direction of movement, both to show that the emergency call Seat height: 41 cm Approach area: side 93 cm inside and outside the cab: yes has been received: no Folding grab bar height: 61-80 cm Fixed grab bar height: 70 cm Emergency system Distance between bars: 74 cm Emergency alarm systems with visual alerts: no

264 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 265 ACCOMMODATION 4 STAR HOTELS Confortel Alcalá Norte

Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 68 cm and 20 cm Height of the lower edge Height of bathroom fittings: Signs of the mirror: 103 cm 106-114 cm Signs the same size: yes, average height of 100-200 cm and a font size Lifts of ≥ 1.5 cm Accessible up to the door Height of call buttons: 107-112 cm Lettering in a colour which Text and symbols: not in relief Width of door: 90 cm Width and depth of cab: contrasts with the background: no and not in Braille 123 and 135 cm Main stairs Height of lift buttons: 89-113 cm Height of handrail: 89.5 cm Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: there is none Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: no of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top Reception Ground floor Accessible Height of reception desk: and bottom of the stairs: no 116 cm Lifts Cafeteria Ground floor Accessible Height of bar: 115 cm Cab with audio signals: yes Control buttons in contrasting Height of table: 74 cm colour: no Height beneath table: 67 cm Keypad with numbers in relief: Keypad with numbers in Braille: Width beneath table: 70 cm yes yes Depth beneath table: 10 cm Restaurant / Ground floor Accessible Height of buffet bar: Breakfast 63-90 cm buffet Height of table: 74 cm Height beneath table: 67 cm Width beneath table: 70 cm Depth beneath table: 10 cm Parking Basement -1 Accessible There are 8 parking spaces via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

266 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 267 ACCOMMODATION 4 STAR HOTELS Confortel Atrium

CONFORTEL ATRIUM HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Emilio Vargas, 3 and 5 28043 Madrid Adapted room (No 101) No. of adapted rooms: 6 On first floor, accessible via lift Width of door: double door, Telephone: 91 398 38 70 78 cm and 45 cm Fax: 91 398 38 71 Clear turning circle inside Height of climate control: 65 cm (diameter): Ø 150 cm Web: www.confortelhoteles.com Height of bed: 50 cm Space for access to the bed: right hand side ≥ 150 cm, left hand side Metro without lift: Arturo Soria 95 cm and Avenida de la Paz Wardrobe doors: Sliding with Height of hanger rail: 170 cm, for CONFORTEL handles, easy to open long sleeved clothes ATRIUM Bus: 53 and 122 Height of wardrobe shelves and drawers: 25-175 cm Bathroom in adapted room Door: outward opening with a Clear turning circle inside ACCESS width of 77 cm (diameter): Ø 150 cm The main entrance and has a level surface, and can be accessed Toilet: normally at one end of the street, and with stairs at the other, given Seat height: 43 cm Height of flush mechanism: 100 cm Approach area: right hand side Folding and adjustable distance that the street has a slight slope. 100 cm, front 75 cm grab bar on right hand side: 71 cm There are 2 sets of double, automatic, sliding, glass doors with a cle- Folding and adjustable distance Distance between bars: variable arance of 1.60 m. grab bar on left hand side: 71 cm 70 cm They are marked with horizontal strips and large letters in a contras- Basin: ting colour. Height and clearance beneath Tap: mixer tap A mat is fixed to the floor between the 2 doors. the basin: 80 cm (adjustable) and 60 cm Height of the lower edge Height of bathroom fittings: 90 cm ACCESSIBILITY – HEARING IMPAIRED of the mirror: 110 cm Shower: Width of approach to shower: Shower base: level with floor Room 150 cm Internet connection: yes TV which communicates with Shower floor: non-slip Shower stool: fixed and reception: no removable, folding armrests TV with teletext decoder: yes TV has alarm clock with visual alert: which can be used as grab bars yes No horizontal grab bar Has a vertical grab bar on the same Bedside plug socket: yes Entrance door with peephole: no wall as the tap which is used for Written information on available Light signals to indicate a knock adjusting the height of the shower services: yes at the door: no head Communal WCs Tap: mixer tap Height of tap: 100 cm on Door lock with visual aid to indicate Cubicle doors with a gap accessible wall either free or occupied: no underneath to see if there is Adjustable shower-head height: Fixed shower screen that does not someone inside: no yes hamper shower entry Lifts Adapted bathroom Number of adapted toilets: 2 Visual signs indicating the floor Emergency button with a light in communal areas and direction of movement, both to show that the emergency call On ground floor, and in reception Sliding, width of 80 cm inside and outside the cab: yes has been received: no rooms, accessible Emergency system Clear turning circle inside (diameter): Ø 150 cm Emergency alarm systems with visual alerts: no

268 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 269 ACCOMMODATION 4 STAR HOTELS Confortel Atrium

Toilet: Seat height: 45 cm Height of flush mechanism: 100 cm ACCESSIBILITY – VISUALLY IMPAIRED Approach area: right height side Folding grab bar on right hand 100 cm, front 100 cm side: 90 cm Signs Folding grab bar on left hand side: Distance between bars: 59 cm Signs the same size: yes, average height of 160-180 cm and a font size 90 cm of ≥ 1.5 cm Basin: Lettering in a colour which Text and symbols: not in relief Height and clearance beneath the Tap: mixer tap contrasts with the background: no and not in Braille basin: 80 cm (adjustable) Main stairs and 60 cm Edge of stairs marked with a Side protection skirting board of Height of the lower edge of Height of bathroom fittings: 90 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes the mirror: 100 cm colour: no Lifts Total number of lifts: 3 Steps have a riser: yes All steps are the same height: yes Accessible up to the door Height of call buttons: 100-107 cm Steps have nosing: no Width of door: 110 cm Width and depth of cab: The space under the stairs is Handrail on either side: yes 156 and 121 cm blocked off: yes Height of lift buttons: 90-114 cm Height of handrail: 90 cm Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: yes of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Reception Ground floor Accessible Height of reception desk: Lifts 84 and 115 cm. It allows Cab with audio signals: yes Control buttons in contrasting wheel chair users access colour: yes right up to the desk from the Keypad with numbers in relief: Keypad with numbers in Braille: front. yes yes Cafeteria Ground floor Accessible Height of bar: 104 cm Height of table: 78 cm Height beneath table: 76 cm Width beneath table: 98 cm Depth beneath table: 90 cm Table with central leg Restaurant / Ground floor Accessible Height of buffet bar: 92 cm Breakfast Height of table: 73 cm buffet Height beneath table: 69 cm Width beneath table: 70 cm Depth beneath table: 40 cm Table with central leg Meeting Mezzanine Accessible Height of table: 74 cm rooms (5) Height beneath table: 69 cm Width beneath table: 179 cm Depth beneath table: 48 cm Gym Sixth floor Accessible No specially adapted via lift changing rooms or toilets Parking Basement -2 Accessible There are 3 parking spaces via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

270 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 271 ACCOMMODATION 4 STAR HOTELS Confortel Madrid Pío XII CONFORTEL MADRID PÍO XII HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Avenida de Pío XII, 77 28016 Madrid Adapted room No. of adapted rooms: 4 Accessible via lift Width of door: double door, 87.5 cm Telephone: 91 387 62 00 Clear turning circle inside Height of climate control: 150 cm Fax: 91 302 65 22 (diameter): Ø 150 cm Height of bed: 82 cm Space for access to the bed: right Web: www.confortelhoteles.com hand side 107 cm, left hand side 119 cm Metro without lift: Pío XII and Duque de Wardrobe doors: handles, easy Height of hanger rail: 183 cm, for Pastrana to open long sleeved clothes CONFORTEL Height of wardrobe shelves and drawers: 40-140 cm MADRID PÍO XII Bus: 16 and 150 Bathroom in adapted room Door: width of 81 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: ACCESS Seat height: 41 cm Height of flush mechanism: 100 cm Approach area: side 154 cm Folding grab bar on approach side The road accessing the hotel is broad, level, obstacle free and has a side slight slope with an incline of 10%. Some parts of the slope have a Fixed grab bar on opposite side Distance between bars: 64 cm handrail at a height of 75 cm and 96 cm. Basin: The main door automatic sliding glass door is 80 cm wide. It is Height and clearance beneath Tap: mixer tap inadequately signed. the basin: 71 cm and 30 cm Height of the lower edge of the Height of bathroom fittings: mirror: 98 cm, angled 76-134 cm Shower: Width of approach to shower: Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED 100 cm Shower floor: non-slip Shower stool: fixed and mobile Room Height and location of horizontal No vertical grab bar Internet connection: yes TV which communicates with grab bar: 82 cm reception: no Tap: mixer tap on accessible Adjustable shower-head height: yes TV with teletext decoder: yes TV has alarm clock with visual alert: wall no Shower curtain Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom Number of adapted toilets: 1 Written information on available Light signals to indicate a knock in communal areas services: yes at the door: no On ground floor, accessible Door: Width of 79 cm Communal WCs Clear turning circle inside (diameter): Ø 150 cm Door lock with visual aid to indicate Cubicle doors with a gap Toilet: either free or occupied: no underneath to see if there is Seat height: 41 cm Height of flush mechanism: 100 cm someone inside: no Approach area: side 91 cm Folding grab bar on approach side: Lifts 60-75 cm Visual signs indicating the floor Emergency button with a light Fixed grab bar on opposite side: Distance between bars: 69 cm and direction of movement, both to show that the emergency call 65 cm inside and outside the cab: yes has been received: no Basin: Emergency system Height and clearance beneath Tap: automatic Emergency alarm systems with visual alerts: no the basin: 68 cm and 50 cm

272 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 273 ACCOMMODATION 4 STAR HOTELS Confortel Madrid Pío XII Height of the lower edge Height of bathroom fittings: 100 cm of the mirror: 94 cm ACCESSIBILITY – VISUALLY IMPAIRED Lifts Accessible up to the door Height of call buttons: 100 cm Signs Width of door: 90 cm Width and depth of cab: Signs the same size: yes, average height of 100-109 cm and a font size 117 and 160 cm of ≥ 1.5 cm Height of lift buttons: 86-120 cm Height of handrail: 102 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: there is none Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Other Location Access Main Lifts amenities characteristics Cab with audio signals: yes Control buttons in contrasting Reception Ground floor Accessible Height of reception desk: colour: yes 78.5 cm Keypad with numbers in relief: Keypad with numbers in Braille: Cafeteria Ground floor Accessible Height of bar: 110 cm yes yes Height of table: 75 cm Height beneath table: 66.5 cm Width beneath table: 70 cm Depth beneath table: 14 cm Restaurant / Ground floor Accessible Height of buffet bar: 89 cm Breakfast Height of table: 73 cm buffet Height beneath table: 66.5 cm Width beneath table: 70 cm Depth beneath table: 14 cm Meeting Ground floor Accessible Height of table: 73 cm rooms (1) Height beneath table: 66.5 cm Width beneath table: 200 cm Depth beneath table: 45 cm

274 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 275 ACCOMMODATION 4 STAR HOTELS Confortel Suites Madrid CONFORTEL SUITES MADRID HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de López de Hoyos, 143 28002 Madrid Adapted room (No. 3319) No. of adapted rooms: 5 On 3rd floor, accessible via lift Width of door: double door, 80 cm Telephone: 91 744 50 00 Clear turning circle inside Height of climate control: 67-76 cm Fax: 91 415 30 73 (diameter): Ø 150 cm Height of bed: 60 cm (adjustable) Space for access to the bed: right Web: www.confortelhoteles.com hand side 129 cm, left hand side 125 cm Metro without lift: Alfonso XIII Wardrobe doors: sliding Height of hanger rail: 141 cm CONFORTEL SUITES Height of wardrobe shelves Automatic dialling emergency MADRID Bus: 9, 40, 43, 72 and 73 and drawers: 28-125 cm phone Bathroom in adapted room ACCESS Door: sliding width of 80 cm Clear turning circle inside The hotel is spread over 3 blocks. The entry route is accessible. (diameter): Ø 150 cm Before reaching the main door, there are 4 steps (with an alternative Toilet: ramp) 16 cm high, which have risers but no moulding. There is a Seat height: 47 cm Height of flush mechanism: 100 cm handrail fixed at a height of between 67 cm and 87 cm. Approach area: right hand side Folding grab bar on right hand side: The main automatic sliding glass door is > 80 cm wide. It is marked 100 cm 68-81 cm in a contrasting colour. A doormat is fixed to the floor. The ramp is 1.19 m wide, 3.6 m long and has a non-recommended Folding grab bar on left hand side: Distance between bars: 59 cm incline of 17.6%. There is a handrail on either side of the ramp, 68-81 cm although these do not extend past the ramp’s extremities. The Basin: ramp’s beginning and end are indicated by a distinctively textured Height and clearance beneath Tap: mixer tap and coloured floor surface. There is an intercom at a height of 90 cm the basin: 60-87 cm and 59 cm which can be used to summon help in negotiating the ramp. Height of the lower edge Height of bathroom fittings: of the mirror: 117 cm, angled 60-110 cm ACCESSIBILITY – HEARING IMPAIRED Shower: Width of approach to shower: Shower base: level with floor 120 cm Room Shower floor: non-slip Shower stool: fixed Internet connection: yes TV which communicates with Height and location of horizontal No vertical grab bar reception: no grab bar: 94 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Tap: mixer tap Height of tap: 107 cm, on no accessible wall Bedside plug socket: yes Entrance door with peephole: no Adjustable shower-head height: Fixed shower screen Written information on available Light signals to indicate a knock yes services: yes at the door: no Adapted bathroom Number of adapted toilets: 2 Reception: magnetic induction loop avaliable in communal areas Communal WCs On ground floor, accessible Door: Outward opening, width of Door lock with visual aid to indicate Cubicle doors with a gap 76 cm either free or occupied: no underneath to see if there is Clear turning circle inside Emergency notification system in someone inside: no (diameter): Ø 150 cm case of a fall Lifts Toilet: Visual signs indicating the floor Emergency button with a light Seat height: 45 cm Height of flush mechanism: 76 cm and direction of movement, both to show that the emergency call Approach area: right hand side Folding grab bar on right hand inside and outside the cab: yes has been received: yes 76 cm side: 62-80 cm Emergency system Emergency alarm systems with visual alerts: no 276 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 277 ACCOMMODATION 4 STAR HOTELS Confortel Suites Madrid Fixed grab bar on left hand side: Distance between bars: 70 cm 70 cm ACCESSIBILITY – VISUALLY IMPAIRED Basin: Height and clearance beneath Tap: mixer tap Signs the basin: 72 cm and 48 cm Signs the same size: yes, average height of 172-192 cm and a font size Height of the lower edge Height of bathroom fittings: of ≥ 1.5 cm of the mirror: 94 cm 102-114 cm Lettering in a colour which Text and symbols: not in relief Lifts No. of lifts: 6, 2 in each block contrasts with the background: yes and not in Braille Accessible up to the door Height of call buttons: 111-117 cm Main stairs Width of door: 79 cm Width and depth of cab: Edge of stairs marked with a Side protection skirting board of 95 and 127 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Height of lift buttons: 97-120 cm No handrail colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: only on blocked off: there is none left hand side Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: yes of stairs: no Reception Ground floor Accessible Height of reception desk: Strip of surface of a different texture and contrasting colour at the top 116 and 90 cm and bottom of the stairs: no Cafeteria Ground floor Accessible Height of bar: 106 cm Lifts via ramp with Height of table: 72 cm Cab with audio signals: yes Control buttons in contrasting a width of Height beneath table: 68 cm colour: yes 4.83 cm and Width beneath table: 66 cm Keypad with numbers in relief: Keypad with numbers in Braille: a non- Depth beneath table: 74 cm yes yes recommen- ded incline of 14% Restaurant / Ground floor Accessible Height of buffet bar: Breakfast via ramp 86-91 cm buffet (menu described Height of table: 77 cm available above Height beneath table: 71 cm in Braille) Width beneath table: 70 cm Depth beneath table: 70 cm Meeting Ground floor Accessible Height of table: 72 cm rooms (9) and first floor via lift Height beneath table: 66 cm Width beneath table: 200 cm Depth beneath table: 45 cm Parking Basement Accessible There are 8 parking spaces floor via lift for people with limited (-1 and -4) mobility (PRM), indicated by the disabled parking sign (ISA)

278 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 279 ACCOMMODATION 4 STAR HOTELS Convención

CONVENCIÓN HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de O’Donnell, 53 28007 Madrid Adapted room No. of adapted rooms: 5 On 1st and 2nd floor, accessible Width of door: 75 cm Telephone: 91 574 68 00 via lift Fax: 91 574 56 01 Clear turning circle inside Height of climate control: (diameter): Ø 150 cm 160-190 cm Web: www.hotel-convencion.com Height of bed: 53 cm Space for access to the bed: right hand side 109 cm, left hand side Metro with lift: Goya 88 cm Wardrobe doors: sliding Height of hanger rail: 125 cm Bus: 2, 15, 26, 28, 61, 63, SE and C Height of wardrobe shelves and drawers: 20-69 cm CONVENCIÓN Bathroom in adapted room Door: outward opening 78.5 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet: Seat height: 41 cm Height of flush mechanism: 106 cm In the access to the reception area, there is a staircase with an alter- Approach area: right hand side Folding grab bar on right hand side: native 2-stage ramp. 198 cm 86 cm The automatic glass door is 1.10 m wide. It is not marked with hori- Fixed grab bar on left hand side: Distance between bars: 63 cm zontal strips or a logo in a contrasting colour. 84 cm The ramp is 4 m long and has an incline of 10%. It has handrails, and Basin: both ends are indicated by a floor surface with a distinctive texture Height and clearance beneath Tap: mixer tap and contrasting colour. the basin: 76 cm and 26 cm Height of the lower edge Height of bathroom fittings: of the mirror: 83 cm 96-120 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Width of approach to shower: Shower base: level with floor 100 cm Room Shower floor: non-slip Shower chair or stool: fixed Internet connection: yes TV which communicates with Height and location of horizontal Height and location of vertical grab reception: yes grab bar: 94 cm, wall to side of tap bar: 110-140 cm, wall to side of tap TV with teletext decoder: yes TV has alarm clock with visual alert: Tap: mixer tap Shower curtain no Adjustable shower-head height: Bedside plug socket: yes Entrance door with peephole: no yes Adapted bathroom in Written information on available Light signals to indicate a knock Number of adapted toilets: 2 communal areas services: yes at the door: no Communal WCs On ground floor, accessible Door: Outward opening, width of Door lock with visual aid to indicate Cubicle doors with a gap 79 cm either free or occupied: no underneath to see if there is Clear turning circle inside (diameter): Ø 150 cm Toilet: someone inside: yes Lifts Seat height: 41 cm Visual signs indicating the floor Emergency button with a light Approach area: left hand side Fixed grab bar on right hand side: and direction of movement, both to show that the emergency call 115 cm, front 160 cm 80 cm inside and outside the cab: yes has been received: no Fixed grab bar on left hand side: Distance between bars: 75 cm Emergency system 84 cm Emergency alarm systems with visual alerts: yes

280 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 281 ACCOMMODATION 4 STAR HOTELS Convención

Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath the Tap: mixer tap basin: 40 cm and 24 cm Signs Height of the lower edge of Height of bathroom fittings: 97 cm Signs the same size: yes, average height of 209-227 cm and a font size the mirror: 91 cm of ≥ 1.5 cm Lifts No. of lifts: 8 Lettering in a colour which Text and symbols: not in relief Accessible up to the door Height of call buttons: 107-114 cm contrasts with the background: yes and not in Braille Width of door: 90 cm Width and depth of cab: Main stairs 105 and 106 cm Edge of stairs marked with a Side protection skirting board of Height of lift buttons: 120-146 cm Height of handrail: 70-90 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: there is none Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: yes of stairs: no Reception Ground floor Accessible Height of reception desk: Lifts 115 cm Cab with audio signals: no Control buttons in contrasting Cafeteria Ground floor Accessible Height of bar: 116 cm colour: yes Height of table: 76 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height beneath table: 72 cm yes no Depth beneath table: 32 cm Restaurant / Ground floor Accessible Height of buffet bar: 91 cm Breakfast via ramp Height of table: 74 cm buffet with a length Height beneath table: 70 cm of 4.6 m Depth beneath table: 41 cm and a sharp incline of 13% Meeting Ground floor Accessible Height of table: 80 cm rooms (6) Height beneath table: 72 cm Width beneath table: 157 cm Depth beneath table: 90 cm Parking Basement -1 Accessible There are 6 parking spaces via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

282 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 283 ACCOMMODATION 4 STAR HOTELS Crowne CROWNE PLAZA MADRID AIRPORT Plaza Madrid Airport Calle Lola Flores, 1 ACCESSIBILITY – PHYSICALLY DISABLED (Acceso por Avenida de Aragón, 402) 28022 Madrid Adapted room (No. 245) Number of adapted rooms: 3 Telephone: 91 206 34 10 On the 2nd floor accessible via lift Width of door: 86 cm Clear turning circle inside Height of climate control: 155 cm Fax: 91 206 34 11 (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: right Web: www.crowneplaza.com hand side 127 cm, left hand side 125 cm CROWNE PLAZA Bus: Suburban bus service from Avenida Wardrobe doors: easy to open Height of hanger rail: 180 cm MADRID AIRPORT América to Alcalá de Henares and Torrejón sliding doors without handles ACCESS Min. and max. height of wardrobe shelves and drawers: 30 cm and The entrance to the hotel is level with the street. It has a clearance 90 cm width of 2 m. Bathroom in adapted room The main entranceway has a small 3 cm lip as well as three sets of Door: Sliding door with a width of Clear turning circle inside doors, a revolving door with a manually opened door on either side. 86 cm (diameter): Ø 150 cm The main door is a revolving glass door with a clearance width of Toilet: 1.20 m. There is a control to stop and reduce the speed of the revol- Seat height: 47 cm Height of flush mechanism: 90 cm ving door located both inside and outside at a height of 1.10 m. Approach area: right hand side Folding grab bar on the right hand The alternative doors for PRM guests are outward opening single 120 cm, front 128 cm side: 54 - 75 cm glass swing doors. Each one has a clearance width of 90 cm. They Fixed horizontal grab bar on the Distance between bars: 72 cm are marked with double horizontal stripes and the hotel logo in con- left hand side: 75 cm trasting colours. Basin: Just before the revolving door and within the revolving door are door- mats that are securely affixed to the floor. Height and clearance beneath Tap: mixer tap easy to use There is an accessible route that takes guests straight to the recep- the basin: 74 cm and 60 cm tion and help desk. Height of the lower edge of the Min. and max. height of bathroom mirror: 104 cm fittings: 80 cm ACCESSIBILITY – HEARING IMPAIRED Shower: Width and depth of approach area: Shower base: level with the floor 84 cm and ≥ 120 cm Room Shower floor: non-slip Shower chair or seat: fixed and Internet connection: yes TV which communicates with folding seats reception: yes Height and location of horizontal Height and location of diagonal TV with teletext decoder: yes TV has alarm clock with visual alert: grab bar: 97 cm on the same wall grab bar: 70 – 95 cm on wall to the yes as the tap side of the tap Bedside plug socket: yes Entrance door with peephole: yes Tap: requires a twisting action of Height of the tap: 120 cm on the Written information on available Light signals to indicate a knock the wrist, difficult to use wall opposite the fixed seat services: no at the door: no Non-adjustable height shower Shower screen: swing screen made Communal WCs head: 120 cm of glass Door lock with visual aid to indicate Cubicle doors with a gap Adapted toilets in communal Total number of adapted toilets: 1 either free or occupied: no underneath to see if there is areas someone inside: no Location: same floor as adapted On second floor – accessible via lift Lifts rooms Visual signs indicating the floor Emergency button with a light Bathroom door: none Cubicle door: inward opening door and direction of movement, both to show that the emergency call with a width of 76 cm inside and outside the cab: yes has been received: no Clear turning circle inside (diameter): Ø 150 cm Emergency system Emergency alarm systems with visual alerts: yes

284 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 285 ACCOMMODATION 4 STAR HOTELS Crowne Plaza Madrid Airport Toilet Seat height: 45 cm Height of flush mechanism: 90 cm ACCESSIBILITY – VISUALLY IMPAIRED Approach area: right hand side Grab bar on the right hand side: 155 cm and frontal 112 cm none Bedrooms Folding grab bar on the left hand side: 50 – 70 cm Basin Colour of door contrasts with Information about hotel services Height and clearance beneath the Tap: mixer tap easy to use adjacent walls: yes available in Braille: no and in large basin: 72 cm and 56 cm print: no Height of the lower edge of the Min. and max. height of bathroom Room lighting with dimmer switch: TV remote control with large mirror: 90 cm fittings: 80 cm no numbers: yes and in contrasting Lifts Total number of lifts: 2 colours: yes Floors served: all floors Accessible up to the door Room free of projecting elements: Audible signals to indicate Height of call buttons: 96 cm Width of door: 80 cm no emergency alarm: yes Signs Width and depth of cab: 111 Min. and max. height of the call and 137 cm buttons: 100 cm and 120 cm Signs the same size: yes, average height of 170 cm and a font size of Height of handrail: 92 cm Mirror opposite the door: yes 3-8 cm Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of Other Location Access Main non-slip strip in a contrasting colour: 12 cm on both sides: no amenities characteristics no Reception Ground floor Accessible Height of reception desk: Steps have a riser: yes 115 cm Steps have nosing: no All steps are the same height: yes Cafeteria Ground floor Accessible Height of bar: 109 cm The space under the stairs is Handrail on either side: no, Height of table: 75 cm blocked off: yes just on one side Height beneath table 74 cm Continuous handrails on half- Handrail extends past the top and Width beneath table: landings: yes, but just on one side bottom of stairs: no 70 cm diameter Distinctively textured and contrastingly coloured strip at the top and bottom Depth beneath table: 34 cm of the stairs: no Restaurant / 1st floor Accessible Height of buffet bar: 90 cm Lifts Breakfast via lift Height of table: 76 cm Cab with audio signals: no Control buttons in contrasting buffet Height beneath table 73 cm colours: no Width beneath table: 80 cm Keypad with numbers in relief: yes Keypad with numbers in Braille: yes Depth beneath table: 80 cm Strip of surface of a different texture and contrasting colour at entrance Meeting Basement Accessible Furniture depending on the to lift: no rooms floor -1 via lift event Emergency System (5) Audible alarm system in place in case of emergency: yes Gym Basement Accessible No specially adapted changing floor -1 via lift rooms or toilets Parking Basement Accessible There are 2 reserved parking floor -2 via the spaces reserved for people automatic with reduced mobility (PRM), car lift or the indicated by the disabled valet service parking sign (ISA). The run by hotel reserved parking spaces have staff a lateral approach area of 120 cm

286 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 287 ACCOMMODATION 4 STAR HOTELS Dehesa Real

DEHESA REAL HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de La Masó, 83 28034 Madrid Adapted room (No. 102) No. of adapted rooms: 1 On 1st floor, accessible via lift Width of door: 82 cm Telephone: 91 727 76 09 Clear turning circle inside Height of climate control: 155 cm, Fax: 91 735 45 29 (diameter): Ø 150 cm also controlled from reception Height of bed: 50 cm Space for access to the bed: right Web: www.hoteldehesareal.es hand side 95 cm, left hand side ≥ 72 cm Metro without lift: Herrera Oria Wardrobe doors: sliding with Height of hanger rail: 177 cm Metro with lift: Lacoma handles, difficult to open Height of wardrobe shelves and drawers: 40-190 cm DEHESA REAL Bus: 49, 133 and 134 Bathroom in adapted room Door: sliding with a width of 75 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet: The main entrance has 4 steps with an alternative ramp. Seat height: 45 cm Height of flush mechanism: 90 cm The ramp is 1.40 m wide, 5.10 m long and has a non-recommended Approach area: right hand side Folding grab bar on right hand side: incline of 21%. There is a handrail on the right side of the ramp, lea- 120 cm (also occupying the 57-75 cm ding upwards, which does not extend past the ends of the ramp. The shower space) and front 160 cm ends of the ramp are not indicated by a distinctively textured or con- No grab bar on left hand side trastingly coloured floor surface. Basin: The automatic glass door is 2.0 m wide. It is indicated by a horizon- Height and clearance beneath Tap: mixer tap tal strip in a contrasting colour. the basin: 70 cm and 50 cm Height of the lower edge of Height of bathroom fittings: 83 cm the mirror: 90 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Width of approach to shower: Shower base: a 2 cm lip 150 cm Room Shower floor: non-slip Shower stool: mobile with Internet connection: yes TV which communicates with backrest reception: no Height and location of horizontal Has a vertical grab bar on the same TV with teletext decoder: yes TV has alarm clock with visual alert: grab bar: 86 cm, wall to side of tap wall as the tap which is used for no adjusting the height of the shower Bedside plug socket: yes Entrance door with peephole: no head Written information on available Light signals to indicate a knock Tap: mixer tap Height of tap: 120 cm on accessible services: yes at the door: no wall Communal WCs Adjustable shower-head height: Door lock with visual aid to indicate Cubicle doors with a gap yes either free or occupied: no underneath to see if there is Adapted bathroom Number of adapted toilets: 2 someone inside: no in communal areas Lifts On ground floor, accessible Door: Sliding, width of 72 cm Visual signs indicating the floor Emergency button with a light Clear turning circle inside (diameter): Ø 150 cm and direction of movement, both to show that the emergency call Toilet: inside and outside the cab: yes has been received: no Seat height: 45 cm Height of flush mechanism: 90 cm Emergency system Approach area: right hand side Fixed grab bar on right hand side: Emergency alarm systems with visual alerts: no 97 cm, front 106 cm 80 cm

288 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 289 ACCOMMODATION 4 STAR HOTELS Dehesa Real

Fixed grab bar on left hand side: Folding grab bar on right hand side: ACCESSIBILITY – VISUALLY IMPAIRED 84 cm 57-75 cm No grab bar on left hand side Basin: Signs Height and clearance beneath the Tap: mixer tap Signs the same size: yes, average height of 165-180 cm and a font size basin: 75 cm and 59 cm of ≥ 1.5 cm Height of the lower edge Height of bathroom fittings: Lettering in a colour which Text and symbols: not in relief of the mirror: 100 cm 80 cm contrasts with the background: yes and not in Braille Main stairs Lifts No. of lifts: , connects all floors Accessible up to the door Height of call buttons: 110 cm Edge of stairs marked with a Side protection skirting board of Width of door: 80 cm Width and depth of cab: non-slip strip in a contrasting ≥ 12 cm on both sides: on just 104 and 146 cm colour: no one side Height of lift buttons: 98-140 cm Height of handrail: 90 cm Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Other Location Access Main Keypad with numbers in relief: Keypad with numbers in Braille: amenities characteristics yes no Reception Ground floor Accessible Height of reception desk: 113 cm Cafeteria Ground floor Accessible Height of bar: 115 cm Height of table: 75 cm Height beneath table: 71 cm Width beneath table: 110 cm Depth beneath table: 75 cm Tables with central leg Restaurant / Ground floor Accessible Height of table: 75 cm Breakfast Height beneath table: 71 cm buffet Width beneath table: 110 cm Depth beneath table: 75 cm Tables with central leg Parking Basement -1 Accessible There is 1 parking space for via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

290 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 291 ACCOMMODATION 4 STAR HOTELS Emperador

EMPERADOR HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Gran Vía, 53 28013 Madrid Adapted room No. of adapted rooms: 5 On 1st and 5th floor, accessible Width of door: 77 cm Telephone: 91 547 28 00 via lift Fax: 91 547 28 17 Clear turning circle inside Height of climate control: 158 cm (diameter): Ø 150 cm Web: www.emperadorhotel.com Height of bed: 51 cm Space for access to the bed: right hand side 77 cm, left hand side Metro with lift: Callao 87 cm Wardrobe doors: Folding with Height of wardrobe shelves and Bus: 1, 2, 44, 46, 74, 75, 148 and 202 handles, difficult to open drawers: 52-160 cm EMPERADOR Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 78 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 41 cm Height of flush mechanism: 79 cm The main door is preceded by a single step followed by 3 steps with Approach area: front 120 cm and Folding grab bar on right hand side a handrail. There is a 90 cm wide accessible side door and an alter- right hand side native ramp which avoids having to use the three steps. Basin: The automatic revolving glass door is 87 cm wide and is clearly sig- Height and clearance beneath Tap: mixer tap ned. the basin: 64 cm and 29 cm Height of the lower edge of the Height of bathroom fittings: 70 cm mirror: 99 cm Bath: ACCESSIBILITY – HEARING IMPAIRED Height of bath: 48 cm Horizontal and vertical grab bars Rotating transfer chair: yes Curtain and folding screen Mixer tap at a height of 60 cm Adjustable shower-head height: yes Room on narrow wall Internet connection: yes TV which communicates with Lifts (panoramic) reception: no Accessible up to the door Height of call buttons: 112-117 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Width of door: 80 cm Width and depth of cab: no 100 and 140 cm Bedside plug socket: in certain Entrance door with peephole: no Height of lift buttons: 95-125 cm Height of handrail: 90 cm rooms Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: yes Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: yes

292 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 293 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main EMPERATRIZ HOTEL amenities characteristics Calle de López de Hoyos, 4 Reception Ground floor Accessible Height of reception desk: 28002 Madrid 116 cm Cafeteria Ground floor Accessible Height of bar: there is none Telephone: 91 563 80 88 (lounge bar with sofas) Fax: 91 563 98 04 Restaurant / First floor Accessible Height of buffet bar: 87 cm Breakfast via lift Height of table: 73 cm Web: www.hotel-emperatriz.com buffet Height beneath table: 63 cm Width beneath table: 60 cm Metro without lift: Gregorio Marañón Depth beneath table: 62 cm Meeting First floor Accessible Bus: 14, 45 and 150 rooms (9) via lift EMPERATRIZ Pool Tenth floor Not No hoist for getting into the and Gym and accessible, pool. No specially adapted basement -1 steps with changing rooms or toilets no ACCESS alternative The main entrance and access to the reception area has a single ramp step. The glass door is manually operated and is 95 cm wide. It is not mar- ked with horizontal strips or a logo in a contrasting colour.

ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 175-210 cm and a font size ACCESSIBILITY – HEARING IMPAIRED of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief Room contrasts with the background: yes and not in Braille Internet connection: yes TV which communicates with Main stairs reception: no Edge of stairs marked with a Side protection skirting board of TV with teletext decoder: yes TV has alarm clock with visual alert: non-slip strip in a contrasting ≥ 12 cm on both sides: no no colour: no Bedside plug socket: yes Entrance door with peephole: no Steps have a riser: yes All steps are the same height: yes Written information on available Light signals to indicate a knock Steps have nosing: no services: yes at the door: no The space under the stairs is Handrail on either side: no Communal WCs blocked off: there is none Door lock with visual aid to indicate Cubicle doors with a gap Continuous handrails on Handrail extends at top and bottom either free or occupied: no underneath to see if there is half-landings: yes of stairs: no someone inside: no Strip of surface of a different texture and contrasting colour at the top Lifts and bottom of the stairs: no Visual signs indicating the floor Emergency button with a light Lifts and direction of movement, both to show that the emergency call Cab with audio signals: no Control buttons in contrasting inside and outside the cab: yes has been received: no colour: yes Emergency system Keypad with numbers in relief: Keypad with numbers in Braille: Emergency alarm systems with visual alerts: no yes yes

294 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 295 ACCOMMODATION 4 STAR HOTELS Emperatriz

Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 210) No. of adapted rooms: 3 116 cm On 2nd floor, accessible Width of door: 87 cm Snack bar Ground floor Accessible Height of table: 54 cm Clear turning circle inside Height of climate control: 148 cm Height beneath table: 51 cm (diameter): Ø 150 cm Restaurant / Ground floor Accessible Height of table: 73 cm Height of bed: 57 cm Space for access to the bed: right Breakfast hand side 97 cm, left hand side buffet 153 cm Meeting Ground floor 4 of them Wardrobe doors: Handles, Height of hanger rail: 174 cm rooms (5) are difficult to open accessible. Height of wardrobe shelves and drawers: 21-174 cm The Bathroom in adapted room Emperatriz Door: width of 78 cm Clear turning circle inside Hall is not (diameter): Ø 150 cm accessible Toilet: Seat height: 41 cm Height of flush mechanism: 93 cm Approach area: none ≥ 80 cm Folding grab bar opposite approach side Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 66.5 cm and 29 cm Signs Height of the lower edge Height of bathroom fittings: 140 cm Signs the same size: yes, average height of 218 cm and a font size of of the mirror: 91 cm ≥ 1.5 cm Bath: Lettering in a colour which Text and symbols: not in relief Height of bath: 64 cm Height of grab bar: 64 cm contrasts with the background: no and not in Braille Mixer tap on accessible wall Main stairs Lifts No. of lifts: 2 Edge of stairs marked with a Side protection skirting board of Accessible up to the door Height of call buttons: 132 cm non-slip strip in a contrasting ≥ 12 cm on both sides: no Width of door: 80 cm Width and depth of cab: colour: no 91 and 164 cm Steps have a riser: yes All steps are the same height: no Height of lift buttons: 86-111 cm Steps have nosing: no The space under the stairs is Handrail on either side: no blocked off: no Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: no yes

296 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 297 ACCOMMODATION 4 STAR HOTELS Foxa M-30

FOXÁ M-30 HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Serrano Galvache, 14 28033 Madrid Adapted room (No. 207) No. of adapted rooms: 1 nd Telephone: 91 384 04 00 On 2 floor, accessible via lift. Width of door: 80 cm Fax: 91 384 04 02 Clear turning circle inside Height of climate control: 156 cm (diameter): Ø 150 cm Height of bed: 54 cm Space for access to the bed: right Web: www.foxa.com hand side 94 cm, left hand side 160 cm Bus: 7, 29 and 107 FOXÁ M-30 Wardrobe doors: sliding, Height of hanger rail: 169 cm easy to open Height of wardrobe shelves and drawers: 56-125 cm Bathroom in adapted room Door: sliding with a width of 79 cm Clear turning circle inside ACCESS (diameter): Ø 150 cm The main entrance has some stairs with an alternative ramp. Toilet: The automatic sliding glass entrance door is 1.08 m wide. It is not Seat height: 39 cm Height of flush mechanism: 94 cm marked with horizontal strips or a logo in a contrasting colour. Approach area: side 118 cm Folding grab bar on right hand side: The ramp is 14.6 m long and has a non-recommended incline of 9%. 63-80 cm There are handrails on both sides of the ramp at heights of 67 cm Basin: and 88 cm, which do not extend past the ends of the ramp. The ends Height and clearance beneath Tap: mixer tap of the ramp are not indicated by a distinctively textured or contras- the basin: 66 cm and 35 cm tingly coloured floor surface. Height of the lower edge Height of bathroom fittings: of the mirror: 104 cm 83-120 cm Shower: Shower floor: non-slip Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED Tap: mixer tap Shower chair or stool: fixed Height and location of horizontal No vertical grab bar grab bar: 65-81 cm, wall to side Room of tap Internet connection: yes TV which communicates with Lifts No. of lifts: 2 reception: no Accessible up to the door Height of call buttons: 132 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Width of door: 80 cm Width and depth of cab: no 108 and 138 cm Bedside plug socket: yes Entrance door with peephole: no Height of lift buttons: 82-120 cm Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

298 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 299 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main HIGH TECH MADRID amenities characteristics AEROPUERTO HOTEL Reception Ground floor Accessible Height of reception desk: Calle del Galeón, 25 111 cm 28042 Madrid Cafeteria Accessible Height of bar: 113 cm Height of table: 69 cm Telephone: 91 515 94 50 Height beneath table: 65 cm Fax: 91 515 94 44 Width beneath table: 70 cm Depth beneath table: 70 cm Restaurant / Accessible Height of table: 73 cm Web: www.hthoteles.com Breakfast via lift Height beneath table: 71 cm buffet Width beneath table: 110 cm Bus: 114 and 115 Depth beneath table: 20 cm HIGH TECH MADRID Meeting Accessible AEROPUERTO rooms (15) via lift Parking Basement -1 Accessible There are no parking space via lift for people with limited mobility (PRM), indicated by ACCESS the disabled parking sign The main entrance is accessible and and has a level surface. (ISA) The hotel has a automatic revolving glass door. There are 2 alternative glass swing doors next to the revolving door, both of which measure more than 80 cm wide. ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 210 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: no TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no no Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: no Steps have nosing: no Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: no services: yes at the door: no blocked off: there is none Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: yes of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

300 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 301 ACCOMMODATION 4 STAR HOTELS High Tech Madrid Aeropuerto ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 311) No. of adapted rooms: 2 116 cm rd On 3 floor, accessible via lift Width of door: 76 cm Cafeteria Ground floor Accessible Height of bar: 113 cm Clear turning circle inside Height of climate control: 149 cm Height of table: 50 cm (diameter): Ø 150 cm Restaurant / Ground floor Accessible Height of table: 75 cm Height of bed: 55 cm Space for access to the bed: right Breakfast Height beneath table: 74 cm hand side 87 cm, left hand side buffet Width beneath table: 67 cm 87 cm Depth beneath table: 90 cm Height of wardrobe shelves Height of hanger rail: 167 cm Meeting Basement -1Accessible and drawers: 76-200 cm rooms (1) via lift Bathroom in adapted room Door: sliding with a width of 83 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 75 cm Approach area: side ≥ 80 cm Fixed grab bar opposite approach side: 83 cm No grab bar on approach side Basin: Height and clearance beneath Tap: mixer tap the basin: 61 cm and 23 cm Height of the lower edge Height of bathroom fittings: 150 cm of the mirror: 81 cm ACCESSIBILITY – VISUALLY IMPAIRED Shower: Shower floor: non-slip Shower base: level with floor Signs Tap: mixer tap Shower chair: fixed Signs the same size: yes, average height of 150-180 cm and a font size Height of horizontal grab bar: No vertical grab bar of ≥ 1.5 cm 84 cm Lettering in a colour which Text and symbols: not in relief Adapted bathroom in communal areas contrasts with the background: yes and not in Braille On floor -1, accessible via lift Door: width of 87 cm Main stairs Clear turning circle inside (diameter): Ø 150 cm Edge of stairs marked with a Side protection skirting board of Toilet: non-slip strip in a contrasting ≥ 12 cm on both sides: no Seat height: 46.5 cm Height of flush mechanism: 109 cm colour: no Approach area: side 140 cm No grab bars Steps have a riser: yes All steps are the same height: yes Basin: Steps have nosing: yes Height and clearance beneath Tap: mixer tap The space under the stairs is Handrail on either side: no the basin: 86 cm and 57 cm blocked off: no Height of the lower edge Height of bathroom fittings: Continuous handrails on Handrail extends at top and bottom of the mirror: 92 cm 122-147 cm half-landings: no of stairs: no Lifts No. of lifts: 1 Strip of surface of a different texture and contrasting colour at the top Accessible up to the door Width and depth of cab: and bottom of the stairs: no 95 and 147 cm Lifts Width of door: 81 cm Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

302 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 303 ACCOMMODATION 4 STAR HOTELS High Tech Nueva Castellana HIGH TECH NUEVA CASTELLANA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de María Tubau, 16 Adapted room (No. 223) No. of adapted rooms: 8 28050 Madrid On 2nd floor, accessible via lift Width of door: 80 cm Clear turning circle inside Height of climate control: 142 cm Telephone: 91 358 64 00 (diameter): Ø 150 cm Fax: 91 358 95 73 Height of bed: 51 cm Space for access to the bed: right hand side 90 cm, left hand side Web: www.hthoteles.com 90 cm Height of hanger rail: 190 cm Metro with lift: Las Tablas Bathroom in adapted room HIGH TECH Door: swing door with a width of Clear turning circle inside NUEVA CASTELLANA Bus: 76,152 and 154 79 cm (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 74 cm Approach area: right hand side Folding grab bar on right hand side: ACCESS 70 cm 76-80 cm The main entrance is accessible and and has a level surface. Fixed grab bar on left hand side: Distance between bars: 81 cm The main automatic revolving glass door is more than 80 cm wide. 76-80 cm There are 2 alternative glass swing doors next to the revolving door, Basin: each of which is 1.16 m wide. Height and clearance beneath Tap: mixer tap None of the doors are marked with horizontal strips or a logo in a the basin: 80 cm and 47 cm contrasting colour. Height of the lower edge of the Height of bathroom fittings: mirror: 86 cm 120-123 cm Shower: Width of approach to shower: Shower base: level with floor 150 cm ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower stool: 3 mobile seats Height and location of horizontal Height and location of vertical grab Room grab bar: 75 cm, wall to side of tap bar: 75-132 cm, wall to side of tap Internet connection: yes TV which communicates with Tap: mixer tap Height of tap: 140-160 cm on reception: no accessible wall TV with teletext decoder: yes TV has alarm clock with visual alert: Adjustable shower-head height: yes yes Adapted bathroom in communal areas Bedside plug socket: yes Entrance door with peephole: no On floor -1, accessible Door: sliding door, width of 88 cm Written information on available Light signals to indicate a knock Clear turning circle inside (diameter): Ø 150 cm services: yes at the door: no Toilet: Communal WCs Seat height: 41 cm Height of flush mechanism: 73 cm Door lock with visual aid to indicate Cubicle doors with a gap Approach area: right hand side Folding grab bar on right hand side: either free or occupied: no underneath to see if there is 80 cm 58-76 cm someone inside: no Fixed grab bar on left hand side Distance between bars Lifts Basin: Visual signs indicating the floor Emergency button with a light Height and clearance beneath Tap: mixer tap and direction of movement, both to show that the emergency call the basin: 76 cm and 50 cm inside and outside the cab: yes has been received: no Height of the lower edge Height of bathroom fittings: 95 cm Emergency system of the mirror: 82 cm Emergency alarm systems with visual alerts: no

304 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 305 ACCOMMODATION 4 STAR HOTELS High Tech Nueva Castellana Lifts No. of lifts: 3 ACCESSIBILITY – VISUALLY IMPAIRED Accessible up to the door Width and depth of cab: 110 and 145 cm Width of door: 80 cm Height of handrail: 88 cm Signs Signs the same size: yes, average height of 100-170 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no Other Location Access Main The space under the stairs is Handrail on either side: yes amenities characteristics blocked off: no Reception Ground floor Accessible Height of reception desk: Continuous handrails on Handrail extends at top and bottom 116 cm half-landings: yes of stairs: no Cafeteria Ground floor Accessible Height of bar: 118 cm Strip of surface of a different texture and contrasting colour at the top Height of table: 72 cm and bottom of the stairs: no Height beneath table: 70 cm Lifts Width beneath table: 70 cm Cab with audio signals: no Control buttons in contrasting Depth beneath table: 33 cm colour: yes Restaurant / Ground floor Accessible Height of buffet bar: Keypad with numbers in relief: Keypad with numbers in Braille: Breakfast 80-125 cm yes yes buffet Height of table: 74 cm Height beneath table: 70 cm Width beneath table: 85 cm Depth beneath table: 30 cm Meeting Ground floor Accessible Height of table: 74 cm rooms (4) Height beneath table: 70 cm Width beneath table: 200 cm Depth beneath table: 45 cm Parking Basement -1 Accessible There are no parking space via lift for people with limited mobility (PRM)

306 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 307 ACCOMMODATION 4 STAR HOTELS High Tech President Castellana HIGH TECH PRESIDENT CASTELLANA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle del Marqués de Villamagna, 4 Adapted room (No. 201) No. of adapted rooms: 3 28001 Madrid On 2nd floor, accessible Width of door: 77 cm Clear turning circle inside Height of climate control: 160 cm Telephone: 91 577 19 51 (diameter): Ø 150 cm Fax: 91 577 19 54 Height of bed: 60 cm Space for access to the bed: right hand side 135 cm, left hand side Web: www.hthoteles.com 70 cm Height of hanger rail: 190 cm HIGH TECH Metro without lift: Rubén Darío Bathroom in adapted room PRESIDENT Door: swing door with a width of Clear turning circle inside CASTELLANA 80 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 87 cm Approach area: left hand side No grab bar on right hand side 105 cm ACCESS Fixed grab bar on left hand side: 63 cm The main entrance has a ramp 1.48 m wide, 3.42 m long and with a Basin: steep incline of 14%, which saves having to negotiate 2 steps. Height and clearance beneath the Tap: mixer tap The automatic sliding glass door is 1.4 m wide. It is not marked with basin: 68 cm and 45 cm horizontal strips or a logo in a contrasting colour. Height of the lower edge Height of bathroom fittings: 75 cm of the mirror: 130 cm Shower: Width of approach to shower: Shower base: level with floor 140 cm Shower floor: non-slip Shower stool: mobile ACCESSIBILITY – HEARING IMPAIRED No horizontal grab bar No vertical grab bar Tap: mixer tap Height of tap: 110-120 cm on Room accessible wall Internet connection: yes TV which communicates with Lifts No. of lifts: 3 reception: no Accessible up to the door Width and depth of cab: TV with teletext decoder: yes TV has alarm clock with visual alert: 115 and 120 cm no Width of door: 80 cm No handrail Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

308 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 309 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main HOLIDAY INN MADRID HOTEL amenities characteristics Plaza de Carlos Trías Beltrán, 4 Reception Ground floor Accessible Height of reception desk: 28020 Madrid 116 cm Cafeteria Ground floor Accessible Height of bar: 128 cm via lift Height of table: 70 cm Telephone: 91 456 80 00 Height beneath table: 68 cm Fax: 91 456 80 01 Width beneath table: 70 cm Depth beneath table: 35 cm Web: www.holiday-inn.es Restaurant / Basement -1 Accessible Height of buffet bar: 82 cm Breakfast via lift Height of table: 74 cm Metro without lift: Santiago Bernabéu buffet Height beneath table: 69 cm Width beneath table: 70 cm Bus: 5, 43, 149, 126, 14, 147, 150, 27, 40 Depth beneath table: 35 cm HOLIDAY INN MADRID and N20 Meeting Accessible Height of table: 73 cm rooms (2) Height beneath table: 70 cm ACCESS Width beneath table: 200 cm From the main entrance to the reception area there are 4 steps with Depth beneath table: 35 cm an alternative ramp. The steps are identical, have risers and have tacto-visual aids at the edges. There is an automatic revolving door and 2 sets of manually operated swing doors which are both 80 cm wide. They are marked with the logo of the hotel. The ramp is in 2 sections, both of which are 1.10 m long and have a non-recommended incline of 30%. There is no handrail. The ends of ACCESSIBILITY – VISUALLY IMPAIRED the ramp are not indicated by a distinctively textured and contras- tingly coloured floor surface. Signs Signs the same size: yes, average height of 90-180 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: yes TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no yes Steps have a riser: yes All steps are the same height: yes Bedside plug socket: no Entrance door with peephole: yes Steps have nosing: yes Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: yes services: yes at the door: no blocked off: yes Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: yes of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

310 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 311 ACCOMMODATION 4 STAR HOTELS Holiday Inn Madrid

Lifts No. of lifts: 3 ACCESSIBILITY – PHYSICALLY DISABLED Accessible up to the door Height of call buttons: 95-120 cm Width of door: 90 cm Width and depth of cab: Adapted room (No. 131) No. of adapted rooms: 5 135 and 120 cm On 1st floor, accessible via lift Width of door: 75 cm Clear turning circle inside Height of climate control: 143 cm (diameter): Ø 130 cm Height of bed: 60 cm Space for access to the bed: right hand side 148 cm Wardrobe doors: sliding Hight of hanger rail: 120 cm Height of wardrobe shelves and drawers: 20-176 cm Bathroom in adapted room Other Location Access Main Door: outward opening with Clear turning circle inside amenities characteristics a width of 80 cm (diameter): Ø 150 cm Reception Ground floor Accessible Height of reception desk: Toilet: via ramp 116 cm Seat height: 41 cm Height of flush mechanism: 74 cm described Approach area: left hand side Folding grab bar on right hand side: above 86.5 cm 62-81 cm Restaurant 1 Ground floor Accessible Height of table: 75 cm Folding grab bar on left hand side: 62-81 cm and base- Height beneath table: 73 cm Basin: ment -2 Width beneath table: 74 cm Height and clearance beneath Tap: mixer tap Depth beneath table: 36 cm the basin: 77 cm and 65 cm Restaurant 2 Basement -2 Accessible Height of table: 75 cm Height of the lower edge Height of bathroom fittings: via lift or Height beneath table: 73 cm of the mirror: 102 cm 80-130 cm chairlift Width beneath table: 74 cm Bath: Depth beneath table: 36 cm Height of bath: 48 cm Horizontal and grab bars: 65 cm Meeting Basement -2 Accessible Height of table: 72 cm Transfer platform: no No vertical grab bar rooms (6) via lift Height beneath table: 70 cm Thermal tap at a height of 60 cm Adjustable shower-head height: Width beneath table: 94 cm on narrow wall yes, 133 cm Depth beneath table: 177 cm Shower curtain Pool / Tenth floor Not No hoist for getting into the Adapted bathroom No. of adapted bathrooms: 3 Sauna and accessible, pool. No specially adapted in communal areas Jacuzzi there are changing rooms or toilets. On floors -1 and -2, accessible Door: width of 87 cm steps Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 77 cm Approach area: right hand side Folding grab bar on left hand side: 78 cm, front 130 cm 55-74 cm Grab bar on right hand side Basin: Height and clearance beneath Tap: mixer tap the basin: 70 cm and 40 cm Height of the lower edge of the Height of bathroom fittings: mirror: 72 cm 70-100 cm

312 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 313 ACCOMMODATION 4 STAR HOTELS

HOLIDAY INN MADRID ACCESSIBILITY – VISUALLY IMPAIRED CALLE ALCALÁ HOTEL Calle de Alcalá, 476 Signs 28027 Madrid Signs the same size: yes, average height of 145-175 cm and a font size of ≥ 1.5 cm Telephone: 91 375 68 00 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Fax: 91 375 68 05 Main stairs Edge of stairs marked with a Side protection skirting board of Web: www.veladahoteles.com non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: yes Metro without lift: Steps have a riser: yes All steps are the same height: yes Steps have nosing: no VELADA Bus: 77 and 104 The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top ACCESO and bottom of the stairs: no The entrance has a slight slope. Lifts There is an automatic sliding glass door, which is 1.70 m wide. It is Cab with audio signals: yes Control buttons in contrasting not marked with horizontal strips or a logo in a contrasting colour. colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

314 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 315 ACCOMMODATION 4 STAR HOTELS Holiday Inn Madrid Callé Alcalá

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Adapted room No. of adapted rooms: 6 Reception Ground floor Accessible Height of reception desk: Accessible via lift Width of door: 78 cm 116 cm Clear turning circle inside Height of climate control: 113 cm Communal Ground floor Accessible None of them are adapted for (diameter): Ø 150 cm WCs wheelchair users Height of bed: 55 cm Space for access to the bed: right Cafeteria Ground floor Accessible Height of table: 75 cm hand side 192 cm, left hand side from Height beneath table: 72 cm 185 cm reception. Width beneath table: 100 cm Wardrobe doors: sliding Height of hanger rail: 200 cm From the Depth beneath table: 45 cm Height of wardrobe shelves and drawers: 33-96 cm outside via a Bathroom in adapted room ramp with Door: outward opening with Clear turning circle inside an incline width of 80 cm (diameter): Ø 150 cm of 9% Toilet: Restaurant Ground floor Accessible Height of table: 76 cm Seat height: 41 cm Height of flush mechanism: 110 cm from Height beneath table: 73 cm Approach area: on one side Folding grab bar on opposite side reception. Width beneath table: 60 cm ≥ 80 cm to approach From the Depth beneath table: 60 cm No grab bar on approach side outside via a Basin: ramp with Height and clearance beneath Tap: mixer tap an incline the basin: 67 and 35 cm of 9% Height of the lower edge Height of bathroom fittings: 126 cm Meeting Floors -1 (2) Accessible Height of table: 78 cm of the mirror: 94 cm rooms (17) Ground via lift Height beneath table: 74 cm Shower: floor (3) Width beneath table: 47 cm Tap: mixer tap on accessible Shower base: level with floor First Depth beneath table: 60 cm wall floor (12) Shower floor: non-slip Shower stool: mobile Exterior Ground floor Accessible There are 4 parking Lifts parking via lift spaces for people with limited Accessible up to the door Height of call buttons: 116 cm mobility (PRM), indicated by Width of door: 82 cm Width and depth of cab: the disabled parking sign 109 and 138 cm (ISA) Height of lift buttons: 110-120 cm Height of handrail: 90 cm Indoor Basement -1 Accessible There are 8 parking parking via lift spaces for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

316 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 317 ACCOMMODATION 4 STAR HOTELS

HUSA MONCLOA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle de Serrano Jover, 1 28015 Madrid Signs Signs the same size: yes, average height of 150-162 cm and a font size Telephone: 91 542 45 82 5 cm Lettering in a colour which Text and symbols: not in relief Fax: 91 542 71 69 contrasts with the background: no and not in Braille Main stairs Web: www.husamoncloa.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Metro with lift: Argüelles colour: no Steps have a riser: yes All steps are the same height: yes Bus: 1, 2, 21, 44 and 133 Steps have nosing: yes HUSA MONCLOA The space under the stairs is Continuous handrails on blocked off: yes half-landings: yes ACCESS Strip of surface of a different texture and contrasting colour at the top The main entrance has 3 steps. There is an alternative entrance, and bottom of the stairs: no with a ramp, which is opened using a videophone. The manually Lifts opened glass main door is 1.72 m wide. The alternative door is 80 Cab with audio signals: yes Control buttons in contrasting cm wide. Neither door is marked with horizontal strips or a logo in a colour: yes contrasting colour. Keypad with numbers in relief: Keypad with numbers in Braille: The ramp is 91 cm wide, 4.40 m long and has a non-recommended yes yes incline of 8%. There is a handrail on one side. The ends of the ramp are indicated by a distinctively textured and contrastingly coloured floor surface.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

318 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 319 ACCOMMODATION 4 STAR HOTELS Husa Moncloa

Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 201) No. of adapted rooms: 3 via ramp 105 cm On 2nd floor, accessible Width of door: 88 cm Cafeteria Second floor Accessible Height of bar: 112 cm Clear turning circle inside Height of climate control: 146 cm via ramp Height of table: 75.5 cm (diameter): Ø 150 cm Height beneath table: 73 cm Height of bed: 50 cm Space for access to the bed: right Width beneath table: 128 cm hand side 89 cm, left hand side Depth beneath table: 70 cm 154 cm Restaurant / Second floor Accessible Height of buffet bar: 87 cm Wardrobe doors: sliding Height of hanger rail: 154 cm Breakfast via lift Height of table: 75.5 cm Height of wardrobe shelves and drawers: 80 cm Buffet Height beneath table: 73 cm Bathroom in adapted room Width beneath table: 128 cm Door: swing door with a width of Clear turning circle inside Depth beneath table: 70 cm 77 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 80 cm Approach area: front Folding grab bar on right hand side: 60-76 cm Folding grab bar on left hand side: Distance between bars: 63 cm 60-76 cm Basin: Height and clearance beneath the Tap: mixer tap basin: 77.5 cm and 22.5 cm ACCESSIBILITY – VISUALLY IMPAIRED Height of the lower edge of the Height of bathroom fittings: 116 cm mirror: 85 cm Signs Shower: Signs the same size: yes, average height of 160-165 cm and a font size Width of approach to shower: Shower base: level with floor of ≥ 1.5 cm 160 cm Lettering in a colour which Text and symbols: not in relief Shower floor: non-slip Shower stool: folding and fixed contrasts with the background: yes and not in Braille Height and location of horizontal Height and location of vertical grab Main stairs grab bar: 114 cm, same wall as tap bar: 114-140 cm, wall to side of tap Edge of stairs marked with a Side protection skirting board of Tap: mixer tap Height of tap: 75 cm on accessible non-slip strip in a contrasting ≥ 12 cm on both sides: yes wall colour: no Adjustable shower-head height: Shower curtain Steps have a riser: yes All steps are the same height: yes yes Steps have nosing: no Lifts The space under the stairs is Handrail on either side: no Accessible up to the door Height of call buttons: 90 cm blocked off: there is none Width of door: 80 cm Width and depth of cab: Continuous handrails on Handrail extends at top and bottom 130 and 132 cm half-landings: no of stairs: no Height of lift buttons: 131-162 cm Height of handrail: 100 cm Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: no no

320 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 321 ACCOMMODATION 4 STAR HOTELS Husa Paseo del Arte

HUSA PASEO DEL ARTE HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Atocha, 123 28012 Madrid Adapted room (No. 113) No. of adapted rooms: 6 st Telephone: 91 298 48 00 On 1 floor, accessible via lift Width of door: 78 cm Clear turning circle inside Height of climate control: 150 cm Fax: 91 298 48 50 (diameter): Ø 150 cm Height of bed: 55 cm Space for access to the bed: right Web: www.paseodelartehusa.es hand side 60 cm, left hand side 180 cm Metro without lift: Atocha Wardrobe doors: handles, Height of hanger rail: 145 cm difficult to open HUSA PASEO Bus: 6, 10, 14, 26, 27, 32, 34, 37 and 45 Height of wardrobe shelves and drawers: 42 cm DEL ARTE Bathroom in adapted room Door: swing door with a width of Clear turning circle inside ACCESS 80 cm (diameter): Ø 150 cm The main entrance of the hotel and has a level surface. Toilet: It has an automatic revolving door. There are 2 alternative swing Seat height: 45 cm Height of flush mechanism: 90 cm doors, one of which is on each side of the revolving door, and which Approach area: right hand side Folding grab bar on right hand side: both measure 70 cm wide. 70 cm, front 105 cm 72-90 cm After the main door, there is a down-sloping ramp. No grab bar on left hand side The ramp is 2.30 m wide, 2 m long, and has a non-recommended Basin: incline of 6,9%. There is no handrail. The ends of the ramp are indi- Height and clearance beneath Tap: mixer tap cated by a distinctively textured and contrastingly coloured floor sur- the basin: 77 cm and 50 cm face. Height of the lower edge Height of bathroom fittings: 83 cm of the mirror: 100 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Width of approach to shower: Shower base: level with floor 235 cm Shower floor: non-slip Shower chair: yes Room Height and location of horizontal Height and location of vertical grab Internet connection: yes TV which communicates with grab bar: 82 cm, wall to side of tap bar: 80-125 cm, wall to side of tap reception: no Tap: mixer tap Height of tap: 120-140 cm on TV with teletext decoder: yes TV has alarm clock with visual alert: accessible wall no Adjustable shower-head height: yes Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom in No. of adapted bathrooms: 1 Written information on available Light signals to indicate a knock communal areas services: yes at the door: yes On semibasement floor, Door: inward opening, width of Communal WCs accessible via lift 80 cm Door lock with visual aid to indicate Cubicle doors with a gap Clear turning circle inside (diameter): Ø 150 cm either free or occupied: no underneath to see if there is Toilet: someone inside: no Seat height: 45 cm Height of flush mechanism: 90 cm Lifts Approach area: only front Folding grab bar on right hand side: Visual signs indicating the floor Emergency button with a light approach, 110 cm 68-78 cm and direction of movement, both to show that the emergency call Fixed grab bar on left hand side: Distance between bars: 69 cm inside and outside the cab: yes has been received: yes 60 cm Emergency system Basin: Emergency alarm systems with visual alerts: yes Height and clearance beneath Tap: mixer tap the basin: 83 cm and 55 cm 322 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 323 ACCOMMODATION 4 STAR HOTELS Husa Paseo del Arte

Height of the lower edge Height of bathroom fittings: 100 cm ACCESSIBILITY – VISUALLY IMPAIRED of the mirror: 100 cm Lifts No. of lifts: 3 Accessible up to the door Height of call buttons: 110-117 cm Signs Width of door: 90 cm Width and depth of cab: Signs the same size: yes, average height of 145-175 cm and a font size 115 and 120 cm of ≥ 1.5 cm Height of lift buttons: 87-116 cm Height of handrail: 90 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: no Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top Other Location Access Main and bottom of the stairs: yes amenities characteristics Lifts Reception Ground floor Accessible Height of reception desk: Cab with audio signals: yes Control buttons in contrasting 110 cm colour: yes Cafeteria Ground floor Accessible Height of bar: 115 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height of table: 75 cm yes no Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Breakfast Height of table: 75 cm Buffet Height beneath table: 69 cm Width beneath table: 70 cm Depth beneath table: 70 cm Meeting Ground floor Accessible Height of table: 71 cm rooms (1) Height beneath table: 69 cm Width beneath table: 240 cm Depth beneath table: 50 cm Gym 8th floor Accessible No specially adapted toilets via lift Parking Basement Accessible There are 2 parking space for -1 and -2 via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

324 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 325 ACCOMMODATION 4 STAR HOTELS Intur Palacio San Martín INTUR PALACIO SAN MARTÍN HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Plaza de San Martín, 5 28013 Madrid Adapted room (No. 03) No. of adapted rooms: 1 On ground floor, accessible via Width of door: 78 cm Telephone: 91 701 50 00 ramp with a width of 91 cm and Fax: 91 701 50 10 a length of < 300 cm and an adequate incline of 10%. Web: www.intur.com Clear turning circle inside Height of climate control: 154 cm (diameter): Ø 150 cm Metro with lift: Sol and Callao Height of bed: 52 cm Space for access to the bed: Metro without lift: Ópera 116 cm INTUR PALACIO Wardrobe doors: sliding, Height of hanger rail: extendible SAN MARTÍN Bus: 3, 25, 39, 44, 75, 133, 146, 147 and easy to open with vertical pull bar Height of wardrobe shelves and drawers: 169 cm 148 Bathroom in adapted room Door: swing door with a width of Clear turning circle inside ACCESS 80 cm (diameter): Ø 150 cm Toilet: The main entrance and has a level surface. Seat height: 42 cm Height of flush mechanism: 90 cm There are 2 sets of doors. The first is a double swing door, and the Approach area: right hand side Folding grab bar on left hand side: second is an automatic, sliding double door. Both doors are 1.93 m 100 cm, front 90 cm 77 cm wide. Fixed grab bar on right hand side: Distance between bars: 67 cm They are made of glass and are not marked with strips or a logo in a 77 cm contrasting colour. Basin: Height and clearance beneath Tap: mixer tap the basin: 71 cm and 30 cm Height of the lower edge Height of bathroom fittings: 120 cm ACCESSIBILITY – HEARING IMPAIRED of the mirror: 125 cm Shower: Room Width of approach to shower: Shower base: level with floor 115 cm Internet connection: yes TV which communicates with Shower floor: non-slip Shower chair: fixed reception: no Height of horizontal grab bar: Height of vertical grab bar: 75 cm TV with teletext decoder: yes TV has alarm clock with visual alert: 100 cm no Tap: mixer tap at a height of 60 cm Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom in No. of adapted bathrooms: 1 Written information on available Light signals to indicate a knock communal areas services: yes at the door: no Communal WCs On ground floor, accessible via Door: inward opening, width of ramp with a length of 520 cm, and 80 cm Door lock with visual aid to indicate Cubicle doors with a gap an incline of 6% either free or occupied: no underneath to see if there is Clear turning circle inside (diameter): Ø 150 cm someone inside: no Toilet: Lifts Seat height: 45 cm Height of flush mechanism: 93 cm Visual signs indicating the floor Emergency button with a light Approach area: left hand side Folding grab bar on right hand side: and direction of movement, both to show that the emergency call and front 110 cm 78 cm inside and outside the cab: yes has been received: no Emergency system Fixed grab bar on left hand side: Distance between bars: 67 cm 78 cm Emergency alarm systems with visual alerts: yes

326 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 327 ACCOMMODATION 4 STAR HOTELS Intur Palacio San Martín Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath the Tap: mixer tap basin: 80 cm and 60 cm Height of the lower edge Height of bathroom fittings: Signs of the mirror: 124 cm, angled 98-128 cm Signs the same size: yes, average height of 166-173 cm and a font size Lifts No. of lifts: 3 of ≥ 1.5 cm Lift 1No. of lifts: 1, connects Lettering in a colour which Text and symbols: not in relief all floors contrasts with the background: yes and not in Braille Accessible up to the door Height of call buttons: 110 cm Main stairs Width of door: 80 cm Width and depth of cab: Edge of stairs marked with a Side protection skirting board of 97 and 118 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Lift 2No. of lifts: 1, connects colour: no all floors Steps have a riser: yes All steps are the same height: yes Accessible up to the door Height of call buttons: 112 cm Steps have nosing: yes Width of door: 60 cm Width and depth of cab: The space under the stairs is Handrail on either side: yes 128 and 120 cm blocked off: yes Height of lift buttons: 123-146 cm Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Lifts Lift 1 Cab with audio signals: no Control buttons in contrasting colour: yes Other Location Access Main Keypad with numbers in relief: Keypad with numbers in Braille: amenities characteristics yes yes Reception Ground floor Accessible Height of reception desk: Lift 2 105 cm Cab with audio signals: no Control buttons in contrasting Cafeteria Ground floor Accessible Height of bar: 110 cm colour: yes Height of table: 70 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height beneath table: 64 cm no no Width beneath table: 53 cm Depth beneath table: 20 cm Tables with central leg Restaurant Sixth floor Accessible Height of table: 75 cm via lift Height beneath table: 72 cm Width beneath table: 130 cm Depth beneath table: 73 cm Meeting Ground floor Accessible Height of table: 74 cm rooms (1) via ramp Height beneath table: described 68.5 cm above in Width beneath table: 80 cm WC section Depth beneath table: 200 cm Gym 5th floor Accessible There are steps and no via lift alternative ramp. No specially adapted changing rooms and toilets.

328 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 329 ACCOMMODATION 4 STAR HOTELS Liabeny

LIABENY HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Salud, 3 28013 Madrid Adapted room (No. 625) No. of adapted rooms: 5 On 5th floor, accessible via lift Width of door: 79 cm Telephone: 91 531 90 00 Clear turning circle inside Height of climate control: Fax: 91 532 74 21 (diameter): Ø 150 cm 165 and 168 cm Height of bed: 55 cm Space for access to the bed: Web: www.hotelliabenymadrid.es ≥ 90 cm Wardrobe doors: sliding, Height of hanger rail: 166 cm Metro with lift: Sol easy to open Bathroom in adapted room Bus: 2, 46, 74, 146 and 202 Door: sliding with a width of Clear turning circle inside LIABENY 77 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 42 cm Height of flush mechanism: 106 cm Approach area: on one side No grab bars The entrance has one section without ramps and another with ≥ 80 cm 2 steps of differing height as the hotel is on a sloping street. Basin: The hotel has a double set of entrance doors. The first is a manually Height and clearance beneath Tap: mixer tap operated, double swing glass door, which is 1.80 m wide and is not the basin: 73 cm and 32 cm marked with horizontal strips or a logo in a contrasting colour. Height of the lower edge Height of bathroom fittings: 120 cm The second is an automatic sliding glass door and measures 1.40 m of the mirror: 91 cm wide. It is marked with the hotel’s logo, but not in a contrasting Shower: colour. Shower floor: non-slip Shower base: level with floor Tap: mixer tap Shower chair: fixed No horizontal grab bar Height and locarion of vertical grab bar: 100 and 140 cm, on wall to ACCESSIBILITY – HEARING IMPAIRED side of tap Adjustable shower-head height: yes Room Lifts Internet connection: yes TV which communicates with Lift 1No. of lifts: 1, connects ground reception: no floor with parking area TV with teletext decoder: yes TV has alarm clock with visual alert: Accessible up to the door Height of call buttons: 110 cm yes Width of door: 61 cm Width and depth of cab: Bedside plug socket: yes Entrance door with peephole: no 107 and 128 cm Written information on available Light signals to indicate a knock Lift 2No. of lifts: 1 services: yes at the door: no Accessible up to the door Height of call buttons: Communal WCs 110 and 115 cm Door lock with visual aid to indicate Cubicle doors with a gap Width of door: 80 cm Width and depth of cab: either free or occupied: no underneath to see if there is 127 and 129 cm someone inside: no Height of lift buttons: 117-140 cm Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

330 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 331 ACCOMMODATION 4 STAR HOTELS

LOPE DE VEGA HOTEL Other Location Access Main Calle de Lope de Vega, 49 amenities characteristics 28014 Madrid Reception Ground floor Accessible Height of reception desk: 107 cm Telephone: 91 360 00 11 Communal Ground floor Not None of them are adapted for Fax: 91 429 23 91 WCs accessible, wheelchair users with stairs Cafeteria / Ground floor Not Height of table: 68 cm Web: www.hotellopedevega.com Bar accessible, Width beneath table: 75 cm with stairs Depth beneath table: 26 cm Metro without lift: Antón Martín Restaurant Ground floor Not Height of table: 68 cm accessible, Width beneath table: 72 cm Bus: 9, 10, 14, 27, 34, 37 and 45 with stairs Depth beneath table: 90 cm LOPE DE VEGA Meeting Ground floorAccessible rooms (5) ACCESS Parking Basement -1 Accessible There are no parking spaces The entrance has a single step. Due to the hotel being situated on a via lift for people with limited sloping street, the height of the step varies. mobility (PRM), indicated by There are 2 sets of entrance doors to the hotel. The first opens the disabled parking sign manually, is 81 cm wide and is marked with white horizontal strips on (ISA). Valet parking its lower part. The second opens automatically, is 1.33 m wide and is marked with the hotel’s logo. The reception is accessed via 3 steps or an alternative ramp. The ACCESSIBILITY – VISUALLY IMPAIRED ramp is 91 cm wide, 3.6 m long and has an incline of 9%. There is no handrail.

Signs Signs the same size: yes, average height of 163-200 cm and a font size ACCESSIBILITY – HEARING IMPAIRED of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief Room contrasts with the background: no and not in Braille Main stairs Internet connection: yes TV which communicates with reception: yes Edge of stairs marked with a Side protection skirting board of TV with teletext decoder: yes TV has alarm clock with visual alert: non-slip strip in a contrasting ≥ 12 cm on both sides: no yes colour: yes Bedside plug socket: yes Entrance door with peephole: no Steps have a riser: yes All steps are the same height: yes Written information on available Light signals to indicate a knock Steps have nosing: yes services: yes at the door: no The space under the stairs is Handrail on either side: no Communal WCs blocked off: yes Door lock with visual aid to indicate Cubicle doors with a gap Continuous handrails on Handrail extends at top and bottom either free or occupied: no underneath to see if there is half-landings: yes of stairs: no someone inside: no Strip of surface of a different texture and contrasting colour at the top Lifts and bottom of the stairs: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call Cab with audio signals: no Control buttons in contrasting inside and outside the cab: yes has been received: no colour: yes Emergency system Keypad with numbers in relief: Keypad with numbers in Braille: Emergency alarm systems with visual alerts: no yes no

332 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 333 ACCOMMODATION 4 STAR HOTELS Lope de Vega

Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 105) No. of adapted rooms: 2 via ramp 115 cm described On first floor, accessible via lift Width of door: 83 cm above Clear turning circle inside Height of climate control: 142 cm Communal Ground floor Not None of them are adapted for (diameter): Ø 150 cm WCs accessible, wheelchair users Height of bed: 54 cm Space for access to the bed: right with stairs hand side 80 cm, left hand side Cafeteria Second floor Accessible Height of bar: 110.5 cm 100 cm via lift Height of table: 75 cm Height beneath table: 74 cm Wardrobe doors: sliding, Height of hanger rail: 155 cm Width beneath table: 70 cm easy to open Depth beneath table: 10 cm Bathroom in adapted room Breakfast Ground floor Accessible Height of buffet bar: 95 cm Door: sliding with a width of 77 cm Clear turning circle inside buffet via ramp Height of table: 76.5 cm (diameter): Ø 150 cm Height beneath table: 73 cm Toilet: Width beneath table: 120 cm Depth beneath table: 10 cm Seat height: 47 cm Height of flush mechanism: 95 cm Meeting Ground floor Accessible Height of table: 72.5 cm Approach area: 66 cm Folding grab bar on approach side rooms (1) Height beneath table: Fixed grab bar on opposite side 65.5 cm Basin: Parking Basement -1 Accessible There are no parking spaces Height of the lower edge Height of bathroom fittings: via lift for people with limited of the mirror: 92 cm 85-145 cm mobility (PRM), indicated by the disabled parking sign Shower: (ISA) Shower floor: non-slip Shower base: level with floor Mixer tap Shower chair or stool: no ACCESSIBILITY – VISUALLY IMPAIRED Height and location of horizontal Adjustable shower-head height: yes grab bar: 88 and 130 cm, on wall Signs to side of tap Signs the same size: yes, average height of 160-165 cm and a font size Lifts of ≥ 1.5 cm Accessible up to the door Width and depth of cab: Lettering in a colour which Text and symbols: not in relief 95 and 147 cm contrasts with the background: yes and not in Braille Width of door: 78 cm Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: no blocked off: there is none Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: no no

334 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 335 ACCOMMODATION 4 STAR HOTELS Lusso Infantas

LUSSO INFANTAS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de las Infantas, 29 28004 Madrid Adapted room (No. 104) No. of adapted rooms: 1 On first floor, accessible via lift Width of door: 90 cm Telephone: 91 521 28 28 Clear turning circle inside Height of climate control: 150 cm Fax: 91 521 66 88 (diameter): Ø 150 cm Height of bed: 53 cm Space for access to the bed: right Web: www.hotelinfantas.com hand side 90 cm, left hand side 120 cm Metro without lift: Banco de España Wardrobe doors: handles, Height of hanger rail: 190 cm and Chueca easy to open Height of wardrobe shelves and drawers: 80 cm LUSSO INFANTAS Bus: 1, 2, 5, 9, 14, 15, 20, 27, 37, 45, 46, Bathroom in adapted room 51, 52, 53, 74, 146, 150 and 202 Door: swing door with a width of Clear turning circle inside 85 cm (diameter): Ø 150 cm ACCESS Toilet: The main entrance is accessible and and has a level surface. Seat height: 45 cm Height of flush mechanism: 82 cm The automatic sliding glass door is 1.47 m wide. It is marked with Approach area: side 45 cm, front Folding grab bar on right hand side: horizontal strips and a logo in a contrasting colour. 127 cm 66 cm To reach the reception area from the entrance, 3 steps must be Folding grab bar on left hand side: Distance between bars: 60 cm 66 cm negotiated. There is an alternative ramp in 2 sections with a landing Basin: between them. The ramp is 1.22 m wide, 3.82 m long and has an Height and clearance beneath Tap: mixer tap incline of 10.5%. There are 2 handrails; one at a height of 65 cm, the the basin: 85 cm and 87 cm other at 90 cm. The ends of the ramp are not indicated by a distincti- Height of the lower edge Height of bathroom fittings: 87 cm vely textured and contrastingly coloured floor surface. of the mirror: 96 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Width of approach to shower: Shower base: level with floor 500 cm Shower floor: non-slip Shower chair: fixed and mobile Room chair Internet connection: yes TV which communicates with Tap: mixer tap at a height of Adjustable shower-head height: yes reception: no 104-125 cm on accessible wall TV with teletext decoder: yes TV has alarm clock with visual alert: Sliding shower screen yes Adapted bathroom in communal areas Bedside plug socket: yes Entrance door with peephole: no On ground floor, accessible Door: inward opening, width of Written information on available Light signals to indicate a knock 90 cm services: yes at the door: no Clear turning circle inside (diameter): Ø 150 cm Communal WCs Toilet: Door lock with visual aid to indicate Cubicle doors with a gap Seat height: 46 cm Height of flush mechanism: 83 cm either free or occupied: no underneath to see if there is Approach area: left hand side Folding grab bar on right hand side: someone inside: no 110 cm and front 210 cm 63 cm Lifts Folding grab bar on left hand side: Distance between bars: 64 cm Visual signs indicating the floor Emergency button with a light 63 cm and direction of movement, both to show that the emergency call Basin: inside and outside the cab: yes has been received: no Height and clearance beneath Tap: mixer tap Emergency system the basin: 83 cm and 58 cm Emergency alarm systems with visual alerts: no

336 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 337 ACCOMMODATION 4 STAR HOTELS Lusso Infantas

Height of the lower edge Height of bathroom fittings: 90 cm ACCESSIBILITY – VISUALLY IMPAIRED of the mirror: 90 cm Lifts No. of lifts: 2 Accessible up to the door Height of call buttons: 103 cm Signs Width of door: 90 cm Width and depth of cab: Signs the same size: yes, average height of 145-175 cm and a font size 90 and 137 cm of ≥ 1.5 cm Height of lift buttons: 105-123 cm Height of handrail: 90 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: no blocked off: no Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: yes of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top Reception Ground floor Accessible Height of reception desk: and bottom of the stairs: no via ramp 113 cm Lifts described Cab with audio signals: no Control buttons in contrasting above colour: yes Cafeteria Ground floor Accessible Height of bar: 110 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height of table: 75 cm yes yes Height beneath table: 72 cm Width beneath table: 58 cm Depth beneath table: 40 cm Restaurant / Ground floor Accessible To access the bar, you must Breakfast climb three steps and there is buffet no alternative ramp. Height of table: 75 cm Height beneath table: 72 cm Width beneath table: 130 cm Depth beneath table: 73 cm

338 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 339 ACCOMMODATION 4 STAR HOTELS María Elena Palace

MARÍA ELENA PALACE HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Aduana, 19 28013 Madrid Adapted room (No. 102) No. of adapted rooms: 2 On first floor, accessible via lift Width of door: 90 cm Telephone: 91 360 49 30 Clear turning circle inside Height of climate control: 150 cm Fax: 91 360 47 89 (diameter): Ø 150 cm Height of bed: 53 cm Space for access to the bed: right Web: www.chh.es hand side 78 cm, left hand side 80 cm Metro with lift: Sol Wardrobe doors: handles, Height of hanger rail: 190 cm easy to open Bus: 1, 2, 5, 15, 20, 40, 46, 52, 53, 74, Height of wardrobe shelves and drawers: 68 cm MARÍA ELENA PALACE 146, 149, 150 and 202 Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 85 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 40 cm Height of flush mechanism: 75 cm The entrance has a step of 4 cm and no alternative way down. Approach area: left hand side No grab bar on right hand side The automatic sliding glass door is 1.20 m wide. It is marked with 70 cm horizontal strips and a logo in a contrasting colour. Folding grab bar on left hand side: 58-78 cm A ramp leads from the entrance to the reception area. It is 2.4 m Basin: no space beneath sink to facilitate approaching from the wide, 5 m long and has a non-recommended incline of 6,9%. There front is no handrail. The ends of the ramp are not indicated by a distincti- Height and clearance beneath Tap: mixer tap vely textured and contrastingly coloured floor surface. the basin: 76 cm and 0 cm Height of the lower edge Height of bathroom fittings: 76 cm of the mirror: 85 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Width of approach to shower: Shower base: with two steps of 190 cm 4 cm and 9 cm Shower floor: non-slip Shower chair or stool: no Room Height and location of horizontal Has a vertical grab bar on the same Internet connection: yes TV which communicates with grab bar: 80 cm, on wall to the wall as the tap which is used for reception: no side of the tap adjusting the height of the shower TV with teletext decoder: yes TV has alarm clock with visual alert: head. no Tap: mixer tap Height of tap: 110-142 cm on Bedside plug socket: yes Entrance door with peephole: no accessible wall Written information on available Light signals to indicate a knock Adapted bathroom No. of adapted bathrooms: 2 services: no at the door: no in communal areas Communal WCs On floor -1, accessible Door: inward opening, width of Door lock with visual aid to indicate Cubicle doors with a gap 90 cm either free or occupied: yes underneath to see if there is Clear turning circle inside (diameter): Ø 150 cm someone inside: no Toilet: Lifts Seat height: 41 cm Height of flush mechanism: 76 cm Visual signs indicating the floor Emergency button with a light Approach area: left hand side No grab bar on right hand side and direction of movement, both to show that the emergency call 70 cm inside and outside the cab: yes has been received: no Folding grab bar on left hand side: 62-82 cm Emergency system Emergency alarm systems with visual alerts: no

340 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 341 ACCOMMODATION 4 STAR HOTELS María Elena Palace

Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 63 cm and 54 cm Height of the lower edge Height of bathroom fittings: 80 cm Signs of the mirror: 90 cm Signs the same size: yes, average height of 145-175 cm and a font size Lifts No. of lifts: 1 of ≥ 1.5 cm Accessible up to the door Height of call buttons: 97-104 cm Lettering in a colour which Text and symbols: not in relief Width of door: 80 cm Width and depth of cab: contrasts with the background: yes and not in Braille 92 and 117 cm Main stairs Height of lift buttons: 94-120 cm Height of handrail: 90 cm Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: no Other Location Access Main Continuous handrails on Handrail extends at top and bottom amenities characteristics half-landings: yes of stairs: no Reception Ground floor Accessible Height of reception desk: Strip of surface of a different texture and contrasting colour at the top via ramp 110 cm and bottom of the stairs: no described Lifts above Cab with audio signals: no Control buttons in contrasting Cafeteria Ground floor Accessible Height of bar: 110 cm colour: yes Height of table: 76 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height beneath table: 73 cm yes no Width beneath table: 90 cm Depth beneath table: 90 cm Restaurant / Ground floor Accessible Height of buffet bar: Breakfast 83-138 cm buffet Height of table: 75 cm Height beneath table: 70 cm Width beneath table: 70 cm Depth beneath table: 70 cm

342 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 343 ACCOMMODATION 4 STAR HOTELS Mayorazgo

MAYORAZGO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Flor Baja, 3 28013 Madrid Adapted room No. of adapted rooms: 7 Telephone: 91 547 26 00 On first floor, accessible via lift Width of door: 77 cm Clear turning circle inside Height of climate control: Fax: 91 541 24 85 (diameter): Ø 150 cm 154-161 cm Height of bed: 50 cm Space for access to the bed: right Web: www.hotelmayorazgo.com hand side 71 cm, left hand side 170 cm Metro with lift: Plaza España Wardrobe doors: with knobs, Height of hanger rail: 163 cm difficult to open Bus: 2, 3, 44, 46, 74, 75, 133, 148, 202 Height of wardrobe shelves and drawers: 49 cm MAYORAZGO and C Bathroom in adapted room Door: inward opening with a Clear turning circle inside width of 65 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 40 cm Height of flush mechanism: 69 cm The main entrance has a staircase and no alternative ramp. Approach area: side 63 cm, Grab bar on right hand side: 80 cm The hotel can also be entered from the elevator located at the front 65 cm entrance to the car park. Distance between bars: 61 cm The main automatic sliding glass door is 1.46 m wide. It is marked Basin: with the hotel’s logo, but not in a contrasting colour. Height and clearance beneath Tap: mixer tap the basin: 68.5 cm and 21 cm Height of the lower edge Height of bathroom fittings: 160 cm of the mirror: 120 cm Bath: Height of bath: 45 cm Transfer platform: no ACCESSIBILITY – HEARING IMPAIRED Bath curtain Height of vertical grab bar: 170 cm Lifts Room Lift 1No. of lifts: 1, connecting Internet connection: no TV which communicates with reception with upper floors reception: no Accessible up to the door Height of call buttons: 110 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Width of door: 70 cm Width and depth of cab: yes 97 and 189 cm Bedside plug socket: yes Entrance door with peephole: no Height of lift buttons: 97-130 cm Height of handrail: 92 cm Written information on available Light signals to indicate a knock Lift 2No. of lifts: 2, connecting services: yes at the door: yes reception with parking area Communal WCs Accessible up to the door Height of call buttons: 135 cm Door lock with visual aid to indicate Cubicle doors with a gap Width of door: 70 cm Width and depth of cab: either free or occupied: no underneath to see if there is 117 and 142 cm someone inside: no Height of lift buttons: 135 cm Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

344 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 345 ACCOMMODATION 4 STAR HOTELS Mayorazgo

Other Location Access Main amenities characteristics ACCESSIBILITY – VISUALLY IMPAIRED Reception Ground floor Accessible Height of reception desk: via lift from 105 cm Signs parking area Signs the same size: yes, average height of 115-128 cm and a font size Communal Ground floor Not None of them are adapted for of ≥ 1.5 cm WCs accessible, wheelchair users Lettering in a colour which Text and symbols: not in relief with stairs contrasts with the background: no and not in Braille Cafeteria Ground floor Not Height of bar: 110 cm Main stairs accessible, Height of table: 70 cm Edge of stairs marked with a Side protection skirting board of with stairs Height beneath table: 68 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Width beneath table: 68 cm colour: no Depth beneath table: 20 cm Steps have a riser: yes All steps are the same height: yes Restaurant Ground floor Not Height of table: 74 cm Steps have nosing: no accessible, Height beneath table: 70 cm The space under the stairs is Handrail on either side: no with stairs Width beneath table: 60 cm blocked off: yes Depth beneath table: 80 cm Continuous handrails on Handrail extends at top and bottom Meeting Ground floor Not Height of table: 75 cm half-landings: yes of stairs: no rooms (1) accessible, Height beneath table: 70 cm Strip of surface of a different texture and contrasting colour at the top with stairs Width beneath table: 75 cm and bottom of the stairs: no Depth beneath table: 75 cm Lifts Parking Basement -1 Accessible Valet parking Cab with audio signals: no Control buttons in contrasting via lift colour: no Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

346 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 347 ACCOMMODATION 4 STAR HOTELS ME Madrid Reina Victoria ME MADRID REINA VICTORIA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Plaza de Santa Ana, 14 28012 Madrid Adapted room (No. 404) No. of adapted rooms: 4 On 4th floor, accessible via lift Width of door: 95 cm Telephone: 91 701 60 00 Clear turning circle inside Height of climate control: 70 cm Fax: 91 522 03 07 (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: right Web: www.solmelia.com hand side > 90 cm, left hand side > 90 cm Metro with lift: Sol Height of hanger rail: 166 cm Metro without lift: Sevilla, Antón Martín Bathroom in adapted room ME MADRID Door: inward opening with a width Clear turning circle inside REINA VICTORIA Bus: 6, 26, 32, 50, 52, 53 and 65 of 90 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 100 cm ACCESS Approach area: left hand side Folding grab bar on left hand side: The main entrance has 3 separate steps of 11 cm. 200 cm 70 cm There is an alternative ramp, which is 1.20 m wide, 1.20 m long and Grab bar on right hand side with a non-recommended incline of 24%. There is no handrail. The Basin: no space beneath sink to facilitate approaching from the ends of the ramp are not indicated by a distinctively textured and front contrastingly coloured floor surface. Height and clearance beneath Tap: mixer tap The automatic revolving glass door is 1 m wide. the basin: 64 cm and 0 cm There are two alternative swing doors on either side of the revolving Height of the lower edge Height of bathroom fittings: 70 cm door, both of which are 90 cm wide. Both are glazed, and neither is of the mirror: 125 cm marked with horizontal strips or a logo in a contrasting colour. Shower: Shower floor: non-slip Shower base: level with floor Height of tap: 120 cm on Shower chair: yes, mobile ACCESSIBILITY – HEARING IMPAIRED accessible wall Tap: mixer tap Adapted bathroom No. of adapted bathrooms: 3 Room in communal areas Internet connection: yes TV which communicates with On floors -1 and 7, accessible Door: sliding, width of 100 cm reception: yes via left TV with teletext decoder: yes TV has alarm clock with visual alert: Clear turning circle inside (diameter): Ø 150 cm yes Toilet: Bedside plug socket: yes Entrance door with peephole: yes Seat height: 42 cm Height of flush mechanism: 88 cm Written information on available Light signals to indicate a knock Approach area: left hand side No grab bar on right hand side services: yes at the door: no 99 cm Communal WCs Basin: Door lock with visual aid to indicate Cubicle doors with a gap Height and clearance beneath Tap: mixer tap either free or occupied: yes underneath to see if there is the basin: 79 cm and 52 cm someone inside: no Height of the lower edge Height of bathroom fittings: 100 cm Lifts of the mirror: 100 cm Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

348 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 349 ACCOMMODATION 4 STAR HOTELS ME Madrid Reina Victoria Lifts No. of lifts: 1 ACCESSIBILITY – VISUALLY IMPAIRED Accessible up to the door No handrail Width of door: 77 cm Width and depth of cab: 105 and 140 cm Signs Signs the same size: yes, average height of 145-180 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Other Location Access Main Steps have nosing: no amenities characteristics The space under the stairs is Handrail on either side: on only blocked off: no one side Reception Ground floor Accessible Height of reception desk: Continuous handrails on Handrail extends at top and bottom 110 cm half-landings: yes of stairs: no Cafeteria Ground floor Accessible Height of bar: 110 cm Strip of surface of a different texture and contrasting colour at the top Height of table: 46 cm and bottom of the stairs: no Height beneath table: 40 cm Lifts Restaurant / Ground floor Acessible Height of table: 77 cm Cab with audio signals: yes Control buttons in contrasting Breakfast Height beneath table: 75 cm colour: yes buffet Width beneath table: 75 cm Keypad with numbers in relief: Keypad with numbers in Braille: Depth beneath table: 105 cm yes yes Meeting Basement -1 Acessible Height of table: 77 cm rooms (6) via lift Height beneath table: 74 cm Width beneath table: 210 cm Depth beneath table: 76 cm Gym Basement -1 Accessible No specially adapted via lift changing rooms or toilets Parking Basement Accessible There are 2 parking spaces -2 and -3 via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA). Some parking spaces are 395 cm wide by 545 cm long

350 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 351 ACCOMMODATION 4 STAR HOTELS Meliá Avenida de América MELIÁ AVENIDA DE AMÉRICA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Juan Ignacio Luca de Tena, 36 28027 Madrid Adapted room (No. 139) No. of adapted rooms: 4 On first floor, on the ground floor, Width of door: 78 cm Telephone: 91 423 24 00 accessible via a ramp with an Fax: 91 320 14 40 incline of 8%. Clear turning circle inside Height of climate control: 94 cm Web: www.hotelavenidadamerica.com (diameter): Ø 150 cm Height of bed: 59 cm Space for access to the bed: right Metro without lift: Suances hand side 73 cm, left hand side 180 cm MELIÁ AVENIDA Bus: 114 and 146 Height of wardrobe shelves and Height of hanger rail: 166 cm DE AMÉRICA drawers: 16-185 cm Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 77 cm (diameter): Ø 150 cm ACCESS Toilet: not sufficient transfer space The entrance is accessible and and has a level surface. Seat height: 40 cm Height of flush mechanism: 111 cm The main door is a revolving one, and there is an alternative automa- Approach area: no lateral access Folding grab bar on side: 68-76 cm tic double swing glass door which is > 80 cm wide. It is not marked Basin: with horizontal strips or a logo in a contrasting colour. Height and clearance beneath Tap: mixer tap the basin: 64 cm and 40 cm Height of the lower edge Height of bathroom fittings: of the mirror: 88 cm 125-160 cm ACCESSIBILITY – HEARING IMPAIRED Bath: Height of bath: 51 cm Height of horizontal grab bar: 67 cm Room Transfer platform: no Tap: mixer tap Internet connection: yes TV which communicates with Lifts (Panoramic) reception: no Accessible up to the door Height of call buttons: 132-134 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Width of door: 80 cm Width and depth of cab: no 105 and 138 cm Bedside plug socket: no Entrance door with peephole: yes Height of lift buttons: 112-136 cm Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: yes Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: has been received: yes yes Emergency system Emergency alarm systems with visual alerts: no

352 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 353 ACCOMMODATION 4 STAR HOTELS Meliá Avenida de América Other Location Access Main amenities characteristics ACCESSIBILITY – VISUALLY IMPAIRED Reception Ground floor Accessible Height of reception desk: 107 cm Signs Cafeteria Ground floor Accessible Height of bar: 82 cm Signs the same size: yes, average height of 177-190 cm and a font size using two Height of table: 72 cm of ≥ 1.5 cm ramps with Height beneath table: 64 cm Lettering in a colour which Text and symbols: not in relief inclines of Width beneath table: 51 cm contrasts with the background: yes and not in Braille 8% and 9% Depth beneath table: 35 cm Main stairs respectively. Edge of stairs marked with a Side protection skirting board of To enter, non-slip strip in a contrasting ≥ 12 cm on both sides: no there are colour: no steps but Steps have a riser: yes All steps are the same height: yes these can Steps have nosing: no be navigated The space under the stairs is Handrail on either side: on only with a blocked off: no one side portable Continuous handrails on Handrail extends at top and bottom ramp half-landings: no of stairs: no Restaurant / Ground floor Same as Height of table: 72 cm Strip of surface of a different texture and contrasting colour at the top Breakfast cafeteria Height beneath table: 70 cm and bottom of the stairs: no buffet Width beneath table: 100 cm Lifts Depth beneath table: 44 cm Cab with audio signals: no Control buttons in contrasting Meeting Ground floor Same as colour: no rooms (9) cafeteria Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

Parking Basement -1 Accessible There are no parking spaces via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

354 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 355 ACCOMMODATION 4 STAR HOTELS Meliá Barajas

MELIÁ BARAJAS HOTEL Avenida de Logroño, 305 ACCESSIBILITY – PHYSICALLY DISABLED 28042 Madrid Adapted room (No. 245) No. of adapted rooms: 4 nd Telephone: 91 747 77 00 On 2 floor, accessible via lift Width of door: 86.5 cm Fax: 91 747 87 17 Clear turning circle inside Height of climate control: 94 cm (diameter): Ø 150 cm Height of bed: 58 cm Space for access to the bed: right Web: www.solmelia.com hand side 87 cm, left hand side 120 cm Bus: 105 and 115 Wardrobe doors: sliding Height of hanger rail: 166 cm Height of wardrobe shelves and drawers: 45-165 cm Bathroom in adapted room MELIÁ BARAJAS Door: width of 88 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet: Seat height: 42 cm Height of flush mechanism: 111 cm The main entrance has a double swing glass door, each side of Approach area: side 190 cm Folding grab bar on right hand side, which is 94 cm wide. Neither side is marked with horizontal strips or adjustable height a logo in a contrasting colour. Folding grab bar on left hand side, adjustable height The reception area is reached from the main entrance by way of Basin: some steps. There is an alternative ramp which is 1.64 cm long and Height and clearance beneath the Tap: mixer tap which has a suitable incline of 7%. There is no handrail, and the ends basin: 66.5 cm and 54 cm of the ramp are not indicated by a distinctively textured and contras- Height of the lower edge Height of bathroom fittings: tingly coloured floor surface. of the mirror: 100 cm 79-130 cm Shower: Shower base: level with floor Shower floor: non-slip ACCESSIBILITY – HEARING IMPAIRED Shower chair: fixed with Grap bar at a height of 88 cm adjustable height Tap on accessible wall Room Adapted bathroom in communal areas Internet connection: yes TV which communicates with On ground floor, not accessible. Door: width of 86 cm reception: no There are 3 steps, with an TV with teletext decoder: no TV has alarm clock with visual alert: alternative ramp with a length of no 260 cm and a non-recommended Bedside plug socket: yes Entrance door with peephole: no incline of 18% followed by 4 steps Written information on available Light signals to indicate a knock without a ramp services: yes at the door: no Clear turning circle inside (diameter): Ø 150 cm Communal WCs Toilet: Door lock with visual aid to indicate Cubicle doors with a gap Seat height: 42 cm Height of flush mechanism: 75 cm either free or occupied: no underneath to see if there is Approach area: side > 120 cm Folding grab bar on right hand side someone inside: no Folding grab bar on left hand side Distance between bars: 56 cm Lifts Basin: Visual signs indicating the floor Emergency button with a light Height and clearance beneath Tap: mixer tap and direction of movement, both to show that the emergency call the basin: 60 cm and 60 cm inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

356 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 357 ACCOMMODATION 4 STAR HOTELS Meliá Barajas

Height of the lower edge Height of bathroom fittings: ACCESSIBILITY – VISUALLY IMPAIRED of the mirror: 91 cm 105-115 cm Lifts No. of lifts: 1 Signs Accessible up to the door Height of call buttons: 119-125 cm Width of door: 80 cm Width and depth of cab: Signs the same size: yes, average height of 177-190 cm and a font size 111 and 118 cm of ≥ 1.5 cm Height of lift buttons: 98-111 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of Other Location Access Main non-slip strip in a contrasting ≥ 12 cm on both sides: yes amenities characteristics colour: no Reception Ground floor Accessible Height of reception desk: Steps have a riser: no All steps are the same height: no 107 cm Steps have nosing: no Cafeteria Ground floor Accessible Height of bar: 82 cm The space under the stairs is Handrail on either side: no using the Height of table: 67 cm blocked off: no ramp Height beneath table: 64 cm Continuous handrails on Handrail extends at top and bottom described Width beneath table: 55 cm half-landings: no of stairs: no above under Depth beneath table: 39 cm Strip of surface of a different texture and contrasting colour at the top the heading and bottom of the stairs: no access Lifts Restaurant / Ground floor Accessible Height of table: 71 cm Cab with audio signals: no Control buttons in contrasting Breakfast Height beneath table: 69 cm colour: yes buffet Width beneath table: 77 cm Keypad with numbers in relief: Keypad with numbers in Braille: Depth beneath table: 0 cm yes yes Meeting Ground floorNot rooms (9) accessible – same route as that of communal WCs Pool Not No hoist for getting into the accessible, pool. No specially adapted with stairs changing rooms or toilets and no alternative ramp Parking Outside hotel Accessible There are no parking spaces for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

358 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 359 ACCOMMODATION 4 STAR HOTELS Meninas

MENINAS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Campomanes, 7 28013 Madrid Adapted room (No. 103) No. of adapted rooms: 1 On first floor, accessible via lift Width of door: 77 cm Telephone: 91 541 28 05 Clear turning circle inside Height of climate control: 150 cm Fax: 91 541 28 06 (diameter): Ø 150 cm Height of bed: 65 cm Space for access to the bed: left Web: www.hotelmeninas.es hand side 95 cm Wardrobe doors: handles, Height of hanger rail: 160 cm Metro with lift: Ópera easy to open Height of wardrobe shelves and drawers: 127 cm Bus: 25, 39, 133 and 147 Bathroom in adapted room MENINAS Door: width of 84 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet: The main entrance has 5 steps, each of which is 17 cm high. The Seat height: 42 cm Height of flush mechanism: 72 cm automatic glass door is 1.40 m wide. It is not marked with horizontal Approach area: neither ≥ 80 cm Folding grab bar on right hand side: strips or a logo in a contrasting colour. 75 cm There is an alternative door next to the main entrance, which is Folding grab bar on left hand side: Distance between bars: 59 cm 90 cm wide and is easy to open. A portable ramp is located next to 75 cm the door. Basin: The ramp is 76 cm wide, 3.0 m long and has a non-recommended Height and clearance beneath Tap: mixer tap incline of 28.6%. There is a handrail. The ends of the ramp are not the basin: 66 cm and 58 cm indicated by a distinctively textured or contrastingly coloured floor Height of the lower edge Height of bathroom fittings: 80 cm surface. of the mirror: 102 cm Shower: Width of approach to shower: Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED 100 cm Shower floor: non-slip Shower chair: fixed with adjustable height Room Height and location of horizontal Has a vertical grab bar on the same Internet connection: yes TV which communicates with grab bar: 85 cm wall as the tap which is used for reception: no adjusting the height of the shower TV with teletext decoder: yes TV has alarm clock with visual alert: head. no Tap: mixer tap Height of tap: 100-134 cm on Bedside plug socket: yes Entrance door with peephole: no accessible wall Written information on available Light signals to indicate a knock Lifts No. of lifts: 1 services: yes at the door: no Accessible up to the door Height of call buttons: 103-117 cm Communal WCs Width of door: 77 cm Width and depth of cab: Door lock with visual aid to indicate Cubicle doors with a gap 100 and 124 cm either free or occupied: no underneath to see if there is Height of lift buttons: 100-120 cm Height of handrail: 90 cm someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

360 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 361 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main MERCURE MADRID amenities characteristics PLAZA DE ESPAÑA HOTEL Reception Ground floor Accessible Height of reception desk: Calle de Tutor, 1 124 cm 28008 Madrid Communal Ground floor Accessible None of them are adapted for WCs wheelchair users Cafeteria Ground floor Accessible Height of bar: 100 cm Telephone: 91 541 98 80 Height of table: 50 cm Fax: 91 541 98 80 Height beneath table: 45 cm Width beneath table: 52 cm Web: www.accorhotels.com Depth beneath table: 52 cm Restaurant / Ground floor Metro with lift: Ventura Rodríguez and Breakfast MERCURE MADRID Plaza España buffet PLAZA DE ESPAÑA Meeting Ground floor Accessible Height of table: 76 cm Bus: 1, 2, 44, 133, 202, N18 and C rooms (1) Height beneath table: 72 cm Width beneath table: 90 cm Depth beneath table: 60 cm ACCESS The entrance to the hotel has a 7 cm step down on its right hand side. The automatic sliding glass door is 2 m wide. It is not marked with ACCESSIBILITY – VISUALLY IMPAIRED horizontal strips or a logo in a contrasting colour.

Signs Signs the same size: yes, average height of 145-180 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: no TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no yes Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: yes Steps have nosing: no Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: yes, on services: no at the door: no blocked off: yes only one side Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: yes of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

362 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 363 ACCOMMODATION 4 STAR HOTELS Mercure Madrid Plaza de España ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room No. of adapted rooms: 1 115 cm Accessible via lift Width of door: 88 cm Cafeteria / Ground floor Accessible Height of bar: 115 cm Clear turning circle inside Height of climate control: 115 cm Restaurant Height of table: 72 cm (diameter): Ø 150 cm Height beneath table: 68 cm Height of bed: 55 cm Space for access to the bed: right Width beneath table: 75 cm hand side 73 cm, left hand side Depth beneath table: 10 cm 145 cm Meeting Ground floorAccessible Wardrobe doors: easy to open Height of hanger rail: 170 cm rooms (1) Height of wardrobe shelves and drawers: 68-78 cm Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 94 cm (diameter): Ø 150 cm Toilet: Parking Basement -1 Accessible There are no parking spaces Seat height: 41 cm Height of flush mechanism: 85 cm via lift for people with limited mobi- Approach area: 80 cm on both Folding grab bar on the right hand lity (PRM), indicated by the sides side: 74 cm disabled parking sign (ISA) Folding grab bar on the left hand Distance between bars: 77 cm Breakfast Ground floorAccessible side: 74 cm buffet Basin: Height and clearance beneath Tap: mixer tap the basin: 67 cm and 34 cm ACCESSIBILITY – VISUALLY IMPAIRED Height of the lower edge Height of bathroom fittings: 125 cm of the mirror: 100 cm Bath: Signs Height of bath: 44 cm Height of horizontal grab bar: Signs the same size: yes, average height of 166-200 cm and a font size 71 cm of ≥ 1.5 cm Transfer platform: yes No vertical grab bar Lettering in a colour which Text and symbols: not in relief Tap: mixer tap contrasts with the background: yes and not in Braille Lifts Main stairs Lift 1: Connects reception with rooms Edge of stairs marked with a Side protection skirting board of Accessible up to the door Height of call buttons: 130 cm non-slip strip in a contrasting ≥ 12 cm on both sides: no Width of door: 71 cm Width and depth of cab: colour: no 100 and 138 cm Steps have a riser: yes All steps are the same height: no Height of lift buttons: 127-147 cm Steps have nosing: no Lift 2: Connects reception with parking area The space under the stairs is Handrail on either side: no Accessible up to the door Height of call buttons: 130 cm blocked off: no Width of door: 70 cm Width and depth of cab: Continuous handrails on Handrail extends at top and bottom 86 and 145 cm half-landings: yes of stairs: no Height of lift buttons: 127-147 cm Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes no

364 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 365 ACCOMMODATION 4 STAR HOTELS NH Abascal

NH ABASCAL HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de José Abascal, 47 28003 Madrid Adapted room (No. 305) No. of adapted rooms: 3 rd Telephone: 91 441 00 15 On 3 floor, accessible via lift Width of door: 77 cm Clear turning circle inside Height of climate control: 154 cm Fax: 91 442 22 11 (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: right Web: www.nh-hotels.com hand side 127 cm, left hand side 102 cm Metro with lift: Gregorio Marañón, Wardrobe doors: sliding Height of hanger rail: 177 cm Alonso Cano, Iglesia Height of wardrobe shelves and drawers: 32 cm Bathroom in adapted room NH ABASCAL Bus: 3, 5, 7, 12, 14, 27, 37, 45, 40, 147, Door: inward opening with Clear turning circle inside 149, 150, N19 and N20 a width of 77.5 cm (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 73 cm Approach area: side, 120 cm Folding grab bar on the approach ACCESS side: 74 cm No grab bar on the opposite side The main entrance has a single step and no alternative ramp. Basin: The automatic sliding glass door is 1.61 m wide. It is not marked with Height and clearance beneath Tap: mixer tap horizontal strips or a logo in a contrasting colour. the basin: 60 cm and 54 cm Height of the lower edge Height of bathroom fittings: of the mirror: 87 cm 77-107 cm Bath: Height of bath: 45 cm No horizontal grab bar Transfer platform: no Height of vertical grab bar: ACCESSIBILITY – HEARING IMPAIRED 55-80 cm Tap: mixer tap Room Lifts Internet connection: yes TV which communicates with Accessible up to the door Height of call buttons: 117 cm reception: no Width of door: 78 cm Width and depth of cab: TV with teletext decoder: yes TV has alarm clock with visual alert: 120 and 120 cm no Height of lift buttons: 104-130 cm Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

366 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 367 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main NH EUROBULDING HOTEL amenities characteristics Calle del Padre Damián, 23 Reception Ground floor Accessible Height of reception desk: 28036 Madrid 112 cm Communal Mezzanine Accessible None of them are adapted for Telephone: 91 353 73 00 WCs via lift wheelchair users Fax: 91 345 45 76 Cafeteria Mezzanine Accessible Height of bar: 111 cm via lift Height of table: 64 cm Web: www.nh-hotels.com Height beneath table: 63 cm Width beneath table: 59 cm Depth beneath table: 26 cm Metro without lift: Cuzco Restaurant / Mezzanine Accessible Height of table: 75 cm Breakfast via lift Height beneath table: Bus: 11, 40 and 150 buffet 72.5 cm NH EUROBULDING Width beneath table: 71 cm Depth beneath table: 30 cm Meeting Accessible ACCESS rooms via chairlift The entrance has steps, along with an alternative ramp in 2 sections Gym Accessible No specially adapted with a handrail. via lift changing rooms or toilets The first section of the ramp is 96 cm wide, 11.5 m long and has an incline of 10%. The second section is 96 cm wide, 17 m long and has an incline of 6%. The automatic sliding glass door is 1.70 m wide. It is not marked with ACCESSIBILITY – VISUALLY IMPAIRED horizontal strips or a logo in a contrasting colour.

Signs Signs the same size: yes, average height of 170-200 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: yes TV with teletext decoder: yes TV has alarm clock with visual alert: colour: yes no Steps have a riser: no All steps are the same height: no Bedside plug socket: yes Entrance door with peephole: yes Steps have nosing: no Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: no services: yes at the door: no blocked off: no Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: yes of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

368 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 369 ACCOMMODATION 4 STAR HOTELS NH Eurobuilding

ACCESSIBILITY – PHYSICALLY DISABLED Basin: Height and clearance beneath Tap: mixer tap the basin: 69 cm and 56 cm Adapted room (No. 1058) No. of adapted rooms: 14 Height of the lower edge Height of bathroom fittings: On 10th floor, accessible via lift Width of door: 77 cm of the mirror: 85 cm 90-105 cm Clear turning circle inside Height of climate control: 148 cm Lifts (diameter): Ø 150 cm Accessible up to the door Height of call buttons: 118-124 cm Height of bed: 60 cm Space for access to the bed: right Width of door: 110 cm Width and depth of cab: hand side 70 cm, left hand side 140 and 160 cm 120 cm Height of lift buttons: 83-135 cm Height of handrail: 90 cm Wardrobe doors: there are none Height of hanger rail: 185 cm Height of wardrobe shelves and drawers: 140 cm Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 77 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 79 cm Approach area: on either side Folding grab bar on right hand side. 150 cm and 120 cm, front 85 cm Adjustable height Other Location Access Main Folding grab bar on left hand side. Distance between bars: 65 cm amenities characteristics Adjustable height Reception Ground floor Accessible Height of reception desk: Basin: 110 cm Height and clearance beneath Tap: mixer tap Cafeteria Ground floor Accessible Height of bar: 111 cm the basin: 68 cm and 59 cm Height of table: 73 cm Height of the lower edge Height of bathroom fittings: Height beneath table: 70 cm of the mirror: 85 cm 80 and 132 cm Width beneath table: 80 cm Bath: Depth beneath table: 60 cm Height of bath: 47 cm No horizontal grab bar Meeting Floors PC, Accessible Height of table: 72 cm Transfer platform: yes Height of vertical grab bar: rooms (28) PS, E and via lift except Height beneath table: 65 cm 70 and 90 cm -S1 floor E Width beneath table: 90 cm Tap: mixer tap on accessible Adjustable shower head height Depth beneath table: 90 cm wall Parking Basement -2 Accessible There are no parking spaces Adapted bathroom No. of adapted toilets: 3. 1 next to via lift for people with limited in communal areas the restaurant, and 2 next to the mobility (PRM) meeting rooms Accessible Door: inward opening door with a width of 80 cm and a sliding door with a width of 95 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 41 cm Height of flush mechanism: 94 cm Approach area: right hand side Fixed grab bar on right hand side: 70 cm, lateral 110 cm 68 cm Folding grab bar on left hand side: Distance between bars: 62 cm 68 cm

370 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 371 ACCOMMODATION 4 STAR HOTELS

NH LA HABANA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Paseo de La Habana, 73 28036 Madrid Signs Signs the same size: yes, average height of 170-200 cm and a font size Telephone: 91 443 07 20 of ≥ 1.5 cm Fax: 91 457 75 79 Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Main stairs Web: www.nh-hoteles.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Metro with lift: Colombia colour: no Steps have a riser: yes All steps are the same height: yes Bus: 14 Steps have nosing: no NH LA HABANA The space under the stairs is Handrail on either side: no blocked off: there is none Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: no of stairs: yes The entrance has 4 steps and an alternative ramp 4.20 m long, Strip of surface of a different texture and contrasting colour at the top 88 cm wide and with an adequate incline of 6.9%. There is no han- and bottom of the stairs: no drail. The ends of the ramp are not indicated by a distinctively textu- Lifts red and contrastingly coloured floor surface. Cab with audio signals: yes Control buttons in contrasting colour: yes Entrance is through two sets of automatic sliding glass doors which Keypad with numbers in relief: Keypad with numbers in Braille: are 1.62 m wide. The doors are marked with the hotel’s logo. no yes In the entrance a doormat is correctly fixed to the floor.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

372 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 373 ACCOMMODATION 4 STAR HOTELS NH La Habana

ACCESSIBILITY – PHYSICALLY DISABLED Lifts No. of lifts: 4 On ground floor via a ramp with a Height of call buttons: 96 cm width of 88 cm and a length of Adapted room (No. 216) No. of adapted rooms: 3 480 cm and an incline of 6.9% On 2nd floor, accessible via lift and Width of door: 75 cm Width of door: 80 cm Width and depth of cab: ramp described under the lift section 98 and 118 cm Clear turning circle inside Height of climate control: 157 cm Height of lift buttons: 94-135 cm (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: right hand side 65 cm, left hand side 122 cm Wardrobe doors: sliding Height of hanger rail: 157 cm Height of wardrobe shelves and drawers: 70 cm Bathroom in adapted room Door: inward opening with Clear turning circle inside Other Location Access Main a width of 81 cm (diameter): Ø 150 cm amenities characteristics Toilet: Reception Ground floor Accessible Height of reception desk: Seat height: 42 cm Height of flush mechanism: 75 cm 108 cm Approach area: on either No grab bar to facilitate transfer Cafeteria Ground floor Accessible Height of bar: 110 cm side 87 cm and 88 cm from platform Height of table: 60 cm Basin: Height beneath table: 58 cm Height and clearance beneath Tap: mixer tap Width beneath table: 80 cm the basin: 82 cm and 59 cm Depth beneath table: 80 cm Height of the lower edge Height of bathroom fittings: 136 cm Restaurant / Ground floor Accessible Height of buffet bar: 85 cm of the mirror: 90 cm Breakfast Height of table: 75 cm Bath: buffet Height beneath table: 70 cm Height of bath: 43 cm Height of horizontal grab bar: Width beneath table: 100 cm 75 cm Depth beneath table: 80 cm Transfer platform: yes Height of vertical grab bar: 75 cm Meeting Ground floor Accessible Height of table: 71cm Tap: mixer tap on narrow wall Adjustable shower head height: rooms (8) Height beneath table: 65 cm yes, 140 cm Width beneath table: 80 cm Adapted bathroom No. of adapted toilets: 1 Depth beneath table: 80 cm in communal areas Parking Basement -1 Accessible There are no parking spaces Accessible via lift and ramp Door: sliding door with a width of via lift for people with limited described under the lift section 92 cm mobility (PRM), indicated by Clear turning circle inside (diameter): Ø 150 cm the disabled parking sign Toilet: (ISA) Seat height: 48 cm Height of flush mechanism: 105 cm Approach area: left hand side Folding grab bar on left hand side: 100 cm, front 150 cm 75 cm Fixed grab bar on right hand side: Distance between bars: 77 cm 75 cm Basin: Height and clearance beneath Tap: mixer tap the basin: 74 cm and 53 cm Height of the lower edge of Height of bathroom fittings: 112 cm the mirror: 88 cm

374 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 375 ACCOMMODATION 4 STAR HOTELS

NH LAS TABLAS HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Avenida de Burgos, 131 28050 Madrid Signs Signs the same size: yes, average height of 74-190 cm and a font size Telephone: 91 718 69 99 of ≥ 1.5 cm Fax: 91 718 85 86 Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Web: www.nh-hotels.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Light rail station with lift: María Tudor colour: yes Steps have a riser: yes All steps are the same height: yes Bus: 173 and C52 Steps have nosing: no NH LAS TABLAS The space under the stairs is Handrail on either side: yes blocked off: no Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: yes of stairs: no The main entrance to the hotel is accessible and and has a level sur- Strip of surface of a different texture and contrasting colour at the top face. and bottom of the stairs: no It has an automatic revolving glass door which is 1.70 m wide. Lifts There is an alternative automatic sliding glass door to the side of the Cab with audio signals: yes Control buttons in contrasting revolving door, which is 1.80 m wide. colour: yes Neither of the 2 doors is marked with horizontal strips or a logo in a Keypad with numbers in relief: Keypad with numbers in Braille: contrasting colour. yes no There is a doormat correctly fixed to the floor after the doors.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

376 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 377 ACCOMMODATION 4 STAR HOTELS NH Las Tablas

Folding grab bar on left hand side: 61-77 cm ACCESSIBILITY – PHYSICALLY DISABLED Basin: Height and clearance beneath Tap: mixer tap Adapted room (No. 122) No. of adapted rooms: 3 the basin: 73 cm and 60 cm On 1st floor, accessible via lift Width of door: 83 cm. There is a Height of the lower edge Height of bathroom fittings: 100 cm wardrobe that sticks out reducing of the mirror: no mirror the doorway width to 78 cm Lifts No. of lifts: 3. One of which is a Clear turning circle inside Height of climate control: 150 cm panoramic lift. They connect all (diameter): Ø 150 cm floors Height of bed: 60 cm Space for access to the bed: right Accessible up to the door Height of call buttons: 100 cm hand side 120 cm, left hand side Width of door: 89 cm Width and depth of cab: 63 cm 112 and 176 cm Wardrobe doors: swing doors, Height of hanger rail: 167 cm Height of lift buttons: 90-120 cm Height of handrail: 90 cm handles, difficult to open Height of wardrobe shelves and drawers: 40-70 cm Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 80 cm (diameter): Ø 150 cm Toilet: Other Location Access Main Seat height: 50 cm Height of flush mechanism: 100 cm amenities characteristics Approach area: left hand side No grab bar on the right hand side 60 cm and front 100 cm Reception Ground floor Accessible Height of reception desk: Basin: 70 cm and 121 cm. It does Height and clearance beneath Tap: mixer tap not allow wheelchair users the basin: 75 cm and 50 cm access right up to the desk Height of the lower edge Height of bathroom fittings: 85 cm from the front of the mirror: 88 cm Cafeteria Ground floor Accessible Height of bar: 127 cm Shower: Height of table: 64 cm Width of approach to shower: Shower base: level with the floor Height beneath table: 63 cm 170 cm Width beneath table: 60 cm Shower floor: non-slip Shower chair or stool: no Depth beneath table: 25 cm Height and location of horizontal The horizontal grab bar is in the Round tables with central leg grab bar: 76 cm, on wall to the shape of an “L” , so can also be Restaurant / Ground floor Accessible Height of buffet bar: side of the tap used as a vertical grab bar Breakfast 83-90 cm Tap: mixer tap Height of tap: 90 cm on accessible buffet Height of table: 75 cm wall Height beneath table: 72 cm Adjustable shower head height: no There are 2 folding shower screens Width beneath table: 79 cm on either side that do not hamper Depth beneath table: 35 cm entry to the shower Round tables with central leg Adapted bathroom No. of adapted toilets: 1 Meeting Ground floor Accessible Height of table: 74 cm in communal areas rooms (5) Height beneath table: 70 cm On ground floor, accessible Door: sliding door with a width of Width beneath table: 195 cm 80 cm Depth beneath table: 45 cm Clear turning circle inside (diameter): Ø 150 cm Parking Outside There are 4 parking spaces Toilet: for people with limited Seat height: 50 cm Height of flush mechanism: 100 cm mobility (PRM), indicated by Approach area: left hand side No grab bar on the right hand side the disabled parking sign 108 cm, front 140 cm (ISA)

378 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 379 ACCOMMODATION 4 STAR HOTELS

NH MERCADER HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Carretera a Vallecas, km 3,800 Mercamadrid, Eje 2, 7ª - 7 Signs 28041 Madrid Signs the same size: yes, average height of 150-190 cm and a font size of ≥ 1.5 cm Telephone: 91 786 63 20 Lettering in a colour which Text and symbols: not in relief Fax: 91 507 05 41 contrasts with the background: no and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of Web: www.nh-hoteles.com non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: yes Bus: 130 Steps have a riser: yes All steps are the same height: yes Steps have nosing: no NH MERCADER The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: no of stairs: yes The entrance is accessible and and has a level surface. Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no There is a main revolving door. There is also an alternative swing Lifts door. Cab with audio signals: no Control buttons in contrasting Both doors are more than 1 m wide and are marked with the hotel’s colour: yes logo, although not in a contrasting colour. Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

380 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 381 ACCOMMODATION 4 STAR HOTELS NH Mercader

ACCESSIBILITY – PHYSICALLY DISABLED Lifts Accessible up to the door Height of call buttons: 96-105 cm Width of door: 80 cm Width and depth of cab: Adapted room (No. 125) No. of adapted rooms: 2 100 and 130 cm On 1st floor, accessible via lift Width of door: 78 cm Height of lift buttons: 88-115 cm Clear turning circle inside Height of climate control: 150 cm (diameter): Ø 150 cm Height of bed: 51 cm Space for access to the bed: right hand side 90 cm, left hand side 90 cm Height of wardrobe shelves Height of hanger rail: 167 cm and drawers: 30-40 cm Bathroom in adapted room Door: inward opening with Clear turning circle inside a width of 82 cm (diameter): Ø 150 cm Toilet: Other Location Access Main Seat height: 42 cm Height of flush mechanism: 103 cm amenities characteristics Approach area: side 48 cm Folding grab bar on approach side Reception Ground floor Accessible Height of reception desk: Fixed grab bar on opposite side Distance between bars: 74 cm 111 cm Basin: Cafeteria Ground floor Accessible Height of bar: 115 cm Height and clearance beneath Tap: mixer tap Height of table: 72 cm the basin: 83 cm Height beneath table: 68 cm Height of the lower edge Height of bathroom fittings: Width beneath table: 70 cm of the mirror: 105 cm 117-158 cm Depth beneath table: 80 cm Shower: Restaurant / Ground floor Accessible Height of buffet bar: 72 cm Shower base: level with the floor Shower floor: non-slip Breakfast Height of table: 75 cm Shower chair or stool: no Height of grab bar: 40-86 cm buffet Height beneath table: 68 cm Tap: mixer tap Width beneath table: 70 cm Adapted bathroom No. of adapted toilets: 1 Depth beneath table: 80 cm in communal areas Meeting Ground floorAccessible On ground floor, accessible Door: sliding door with a width of rooms (1) 76 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Parking Outside Accessible There are no parking spaces Seat height: 42 cm Height of flush mechanism: 103 cm for people with limited Approach area: side 88 cm Folding grab bar on the approach mobility (PRM), indicated by side the disabled parking sign Fixed grab bar on opposite side Distance between bars: 67 cm (ISA) Basin: Height and clearance beneath Tap: mixer tap the basin: 88 cm Height of the lower edge of the mirror: 103 cm

382 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 383 ACCOMMODATION 4 STAR HOTELS

NH NACIONAL HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Paseo del Prado, 48 28014 Madrid Signs Signs the same size: yes, average height of 180-190 cm and a font size Telephone: 91 429 66 29 of ≥ 1.5 cm Fax: 91 369 15 64 Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Web: www.nh-hotels.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro with lift: Atocha Renfe colour: yes Metro without lift: Atocha Steps have a riser: yes All steps are the same height: yes Steps have nosing: no NH NACIONAL Bus: 6, 10, 14, 26, 27, 32, 34, 37, 45, N8, The space under the stairs is Handrail on either side: no N10, N11 and N15 blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top ACCESS and bottom of the stairs: no The entrance has steps, along with an alternative ramp 1.42 m wide, Lifts 3.27 m long and which has a non-recommended incline of 12.25%. Cab with audio signals: yes Control buttons in contrasting The ends of the ramp are not indicated by a distinctively textured or colour: yes contrastingly coloured floor surface. The ramp has a handrail. Keypad with numbers in relief: Keypad with numbers in Braille: It has a an automatic sliding glass main door which is 1.28 m wide. It yes yes is marked with the hotel’s logo.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

384 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 385 ACCOMMODATION 4 STAR HOTELS NH Nacional

Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 407) No. of adapted rooms: 4 87-108 cm On 4th floor, accessible via lift Width of door: 79 cm Cafeteria Ground floor Accessible Height of bar: 110 cm Clear turning circle inside Height of climate control: 156 cm Height of table: 43 cm (diameter): Ø 150 cm Height beneath table: 42 cm Height of bed: 56 cm Space for access to the bed: right Width beneath table: 54 cm hand side 107 cm, left hand side Depth beneath table: 55 cm 117 cm Restaurant / Ground floor Accessible Height of table: 75cm Wardrobe doors: sliding Height of hanger rail: 167 cm Breakfast Height beneath table: 73 cm Height of wardrobe shelves and drawers: 52 cm buffet Width beneath table: 76 cm Bathroom in adapted room Depth beneath table: 70 cm Door: inward opening with Clear turning circle inside Meeting Ground floorAccessible a width of 80 cm (diameter): Ø 150 cm rooms Toilet: Parking Basement -1 Accessible There are 2 parking spaces Seat height: 38 cm Height of flush mechanism: 74 cm via lift for people with limited Approach area: neither side with Folding grab bar on approach side mobility (PRM), indicated by ≥ 80 cm the disabled parking sign Fixed grab bar on opposite side Distance between bars: 70 cm (ISA) Basin: Height and clearance beneath Tap: mixer tap the basin: 72 cm and 60 cm Height of the lower edge Height of bathroom fittings: ACCESSIBILITY – VISUALLY IMPAIRED of the mirror: 88 cm 88-138 cm Bath: Signs Height of bath: 50 cm Height of grab bar: 65 cm Signs the same size: yes, average height of 172-185 cm and a font size Transfer platform: yes of 5 cm Lifts Main stairs Accessible up to the door Height of call buttons: 103-122 cm Edge of stairs marked with a Side protection skirting board of Width of door: 80 cm Width and depth of cab: non-slip strip in a contrasting ≥ 12 cm on both sides: yes 165 and 101 cm colour: yes Height of lift buttons: 92-136 cm Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: there is none Continuous handrails on Strip of surface of a different texture half-landings: yes and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: yes Control buttons in contrasting colour: no Keypad with numbers in relief: Keypad with numbers in Braille: no no

386 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 387 ACCOMMODATION 4 STAR HOTELS NH Parque de las Avenidas NH PARQUE DE LAS AVENIDAS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Biarritz, 3 28028 Madrid Adapted room No. of adapted rooms: 5 Telephone: 91 361 02 88 Accessible via lift Width of door: 86 cm Clear turning circle inside Height of climate control: 155 cm Fax: 91 361 21 62 (diameter): Ø 120 cm Height of bed: 58 cm Space for access to the bed: right Web: www.nh-hotels.com hand side 75 cm, left hand side ≥ 90 cm Metro without lift: Parque de las Avenidas Height of hanger rail: 160 cm Bathroom in adapted room NH PARQUE Bus: 43, 53, 74 and N3 Door: inward opening with Clear turning circle inside DE LAS AVENIDAS a width of 76 cm (diameter): Ø 150 cm Toilet: Seat height: 41 cm Approach area: side 90 cm ACCESS Folding grab bar on approach side Fixed grab bar on opposite side The entrance has stairs, along with a ramp 1.50 m wide and with a Basin: non-recommended incline which varies between 5% and 7%. There Height and clearance beneath Tap: mixer tap the basin: 75 cm is no handrail and the ends of the ramp are not indicated by a distinc- Height of the lower edge Height of bathroom fittings: 117 cm tively textured or contrastingly coloured floor surface. of the mirror: 97 cm There are 2 sets of automatic, sliding glass doors, which are 1.50 m Bath: wide and 1.0 m wide respectively. They are not marked with horizon- Height of bath: 46 cm Width of grab bar: 70-97 cm tal strips or a logo in a contrasting colour. Transfer platform: no Height of horizontal grab bar: 50-60 cm Tap: mixer tap Adapted bathroom No. of adapted toilets: 1 ACCESSIBILITY – HEARING IMPAIRED in communal areas On ground floor, accessible Door: sliding door with a width of Room using chairlift 99 cm Internet connection: yes TV which communicates with Clear turning circle inside (diameter): Ø 150 cm reception: yes Toilet: TV with teletext decoder: yes TV has alarm clock with visual alert: Seat height: 48 cm Approach area: side 75 cm yes Folding grab bar on the approach Fixed grab bar on opposite side Bedside plug socket: yes Entrance door with peephole: no side Written information on available Light signals to indicate a knock Basin: services: yes at the door: no Height of the lower edge Height of bathroom fittings: 117 cm Communal WCs of the mirror: 92 cm Door lock with visual aid to indicate Cubicle doors with a gap Lifts either free or occupied: yes underneath to see if there is Accessible up to the door Width and depth of cab: someone inside: no 140 and 133 cm Lifts Width of door: 74.5 cm Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: no has been received: no Emergency system Emergency alarm systems with visual alerts: no

388 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 389 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main NH PASEO DEL PRADO HOTEL amenities characteristics Plaza de Cánovas del Castillo, 4 Reception Ground floor Accessible Height of reception desk: 28014 Madrid 106 cm Cafeteria Ground floor Steps with Height of bar: 110 cm Telephone: 91 330 24 00 chairlift Height of table: 73 cm Height beneath table: 72 cm Fax: 91 429 28 87 Width beneath table: 64 cm Depth beneath table: 60 cm Web: www.nh-hotels.com Restaurant / Ground floor Steps with Height of table: 77 cm Breakfast chairlift Height beneath table: 67 cm Metro without lift: Banco de España buffet Width beneath table: 60 cm Depth beneath table: 60 cm Bus: 10, 14, 19, 27, 34, 37, 45 and 146 Meeting Ground floor Steps with NH PASEO DEL PRADO rooms (1) chairlift Parking Accessible Accessible There are no parking spaces via lift. Before for people with limited ACCESS reaching the mobility (PRM), indicated by lift, there is a the disabled parking sign The entrance is accessible and and has a level surface. step with no (ISA) There is a manually revolving main door which is 95 cm wide. There alternative is a manually operated swing door on either side of the main door, ramp one measuring 67 cm wide and the other 87 cm wide. All 3 doors are made of glass, but none of them are marked with hori- ACCESSIBILITY – VISUALLY IMPAIRED zontal strips or a logo in a contrasting colour.

Signs Signs the same size: yes, average height of 145-180 cm and a font size of ≥ 1.5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: no non-slip strip in a contrasting ≥ 12 cm on both sides: no TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no yes Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: yes Steps have nosing: no Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: yes, on services: yes at the door: no blocked off: yes only one side Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: yes of stairs: no either free or occupied: yes underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: yes and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes yes Emergency alarm systems with visual alerts: no

390 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 391 ACCOMMODATION 4 STAR HOTELS NH Paseo del Prado

ACCESSIBILITY – PHYSICALLY DISABLED Folding grab bar on left hand side: Distance between bars: 56 cm 65-80 cm Basin: Adapted room (No. 214) No. of adapted rooms: 2 Height and clearance beneath Tap: mixer tap On 2nd floor, accessible via lift Width of door: 77 cm the basin: 77 cm and 30 cm Clear turning circle inside Height of climate control: 155 cm Height of the lower edge Height of bathroom fittings: (diameter): Ø 150 cm of the mirror: 89 cm 76-80 cm Height of bed: 58 cm Space for access to the bed: right Lifts No. of lifts: 2 hand side 127 cm, left hand side Accessible up to the door Height of call buttons: 113 cm 130 cm Width of door: 80 cm Width and depth of cab: Wardrobe doors: knobs, difficult Height of hanger rail: 185 cm 98 and 128 cm to open Height of lift buttons: 98-123 cm No handrail Height of wardrobe shelves and drawers: 76 cm Bathroom in adapted room Door: sliding door with a width of Clear turning circle inside 80 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 100 cm Approach area: left hand side Fixed vertical grab bar on right 64 cm, front 150 cm hand side: 70 cm Folding grab bar on left hand side: Distance between bars: 74 cm 62-82 cm Basin: Other Location Access Main Height and clearance beneath Tap: mixer tap amenities characteristics the basin: 69 and 40 cm Reception Ground floor Accessible Height of reception desk: Height of the lower edge Height of bathroom fittings: 125 cm of the mirror: 90 cm 81-110 cm Cafeteria / Ground floor Accessible. Height of bar: 115 cm Shower: Restaurant There are Height of table: 45 cm Approach area: 150 cm Shower base: level with the floor two steps Shower floor: non-slip Shower chair or stool: no between the Height and location of horizontal Vertical grab bar which is used for dining room grab bar: 106 cm, on wall adjusting the height of the shower and the bar to side of tap head Breakfast Basement -1 Accessible Height of buffet bar: Tap: mixer tap Height of tap: 90-120 cm buffet via lift 76-90 cm on accessible wall Height of table: 76 cm Adjustable shower head height: Shower screen that opens outwards Height beneath table: 72 cm yes Width beneath table: 70 cm Adapted bathroom No. of adapted toilets: 1 Depth beneath table: 35 cm in communal areas Tables with central leg On floor -1, accessible via lift Door: inward opening with a width Meeting Ground floor Accessible Height of table: 73 cm of 82 cm rooms (4) Height beneath table: 70 cm Clear turning circle inside (diameter): Ø 150 cm Width beneath table: 320 cm Toilet: Depth beneath table: 52 cm Seat height: 41 cm Height of flush mechanism: 100 cm Approach area: left hand side Fixed grab bar on the right hand 92 cm, front 210 cm side: 70 cm

392 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 393 ACCOMMODATION 4 STAR HOTELS

NH RIBERA DEL MANZANARES ACCESSIBILITY – VISUALLY IMPAIRED Paseo Virgen del Puerto, 57 28005 Madrid Signs Signs the same size: yes, average height of 170-180 cm and a font size Telephone: 91 364 32 48 of ≥ 1.5 cm Fax: 91 365 98 85 Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Web: www.nh-hotels.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro with lift: Pirámides colour: no Steps have a riser: yes All steps are the same height: yes NH RIBERA Bus: 36 and 50 Steps have nosing: no DEL MANZANARES The space under the stairs is Handrail on either side: on only ACCESS blocked off: there is none one side The entrance to the hotel is level with the street. It has a clearance Continuous handrails on Handrail extends at top and bottom width of 2 m. half-landings: yes of stairs: no The main entranceway to the hotel is level. It comprises two double Strip of surface of a different texture and contrasting colour at the top sets of automatic sliding glass doors. Both have a width of 1.40 m. and bottom of the stairs: no Lifts Both are marked with the hotel logo but not in contrasting colours. Cab with audio signals: no Control buttons in contrasting The door has a video intercom at a height of 1.41 m. Video intercom colour: yes is operated using a single button. Keypad with numbers in relief: Keypad with numbers in Braille: Between the sets of doors is a doormat that is securely affixed to the yes yes ground. There is an accessible route that takes guests straight to the recep- tion and help desk. ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: no TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: no at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

394 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 395 ACCOMMODATION 4 STAR HOTELS NH Ribera del Manzanares ACCESSIBILITY – PHYSICALLY DISABLED Toilet: Seat height: 40 cm Height of flush mechanism: 100 cm Adapted room (No. 225) Number of adapted rooms: 5 Approach area: left hand side Grab bar on the right hand side: On the 2nd floor accessible via lift Width of door: 84 cm 106 cm and frontal 154 cm none Clear turning circle inside Height of climate control: 135 cm Folding grab bar on the left hand side at height of 52 – 74 cm (diameter): Ø 150 cm Basin: Height of bed: 60 cm Space for access to the bed: right Height and clearance beneath the Tap: mixer tap easy to use hand side 170 cm, left hand side basin: 74 cm and 52 cm 70 cm Height of the lower edge of the Min. and max. height of bathroom Wardrobe doors: easy to open Height of hanger rail: 173 cm mirror: 90 cm fittings: 90 cm and 120 cm sliding doors without handles Lifts Total number of lifts: 3 Min. and max. height of wardrobe shelves and drawers: 50 cm Floors served: all floors Accessible up to the door and 180 cm Height of call buttons: 97 - 103 cm Width of door: 80 cm Bathroom in adapted room Width and depth of cab: 105 and Min. and max. height of the call Door: Sliding door with a width of Clear turning circle inside 140 cm buttons: 90 cm and 120 cm 87 cm (diameter): Ø 150 cm Height of handrail: 97 cm Mirror opposite the door: no, but Toilet: there is one on the side wall Seat height: 40 cm Height of flush mechanism: 100 cm Approach area: right hand side Folding grab bar on the right hand 130 cm, front 91 cm side: 58 - 73 cm Fixed horizontal grab bar on the Distance between bars: 71 cm left hand side: 76 cm Basin: Height and clearance beneath the Tap: mixer tap easy to use basin: 74 cm and 57 cm Height of the lower edge of the Min. and max. height of bathroom mirror: 86 cm fittings: 80 cm and 120 cm Other Location Access Main Shower: amenities characteristics Width and depth of approach area: Shower base: level with the floor Reception Ground floor Accessible Height of reception desk: 115 cm and 195 cm 86 - 115 cm – on two levels Shower floor: non-slip Shower chair or seat: fixed and Cafeteria Ground floor Accessible Height of bar: 110 cm folding seats Height of table: 76 cm Height and location of horizontal Height and location of vertical grab Height beneath table 73 cm grab bar: 77 cm on the same wall bar: 80 – 140 cm on same wall as Width beneath table: 69 cm as the tap tap Depth beneath table: 30 cm Tap: mixer tap easy to use Height of the tap: 100 cm on wall Restaurant / Ground floor Accessible Height of buffet bar: perpendicular to the fixed seat Breakfast 93 - 96 cm Adjustable height shower head: Shower screen: yes – one part buffet Height of table: 76 cm 100 - 150 cm fixed, the other folding, with a gap Height beneath table 73 cm between them Width beneath table: 69 cm Adapted toilets in communal Total number of adapted Depth beneath table: 30 cm areas toilets: 6 adapted cubicles, 3 per sex located in toilets in Meeting Ground floor Accessible Height of table: 77 cm communal areas rooms and via lift Height beneath table 70 cm Location: In communal areas. Mezzanine floor - accessible via lift (12) mezzanine Width beneath table: 142 cm Review made of male toilets Depth beneath table: 46 cm Bathroom door: inward opening Cubicle door: inward opening door Gym Basement Accessible With specially adapted door with a width of 84 cm with a width of 84 cm floor -1 via lift changing rooms and toilets Clear turning circle inside (diameter): Ø 150 cm 396 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 397 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main NOVOTEL CAMPO amenities characteristics DE LAS NACIONES HOTEL Parking Basement Accessible There are 4 parking space Calle de Ámsterdam, 3 floors via lift reserved for people with 28042 Madrid -1 and -2 reduced mobility (PRM), indicated by the disabled parking sign (ISA). The Telephone: 91 721 18 18 reserved parking spaces have Fax: 91 721 16 86 a lateral approach area of 120 cm Web: www.novotel.com

Metro with lift: ACCESSIBILITY – VISUALLY IMPAIRED NOVOTEL CAMPO Campo de las Naciones DE LAS NACIONES Bus: 122 Bedrooms Colour of door contrasts with Information about hotel services adjacent walls: yes available in Braille: no and in large print: no ACCESS Room lighting with dimmer switch: TV remote control with large no numbers: yes and in contrasting The entrance is accessible and and has a level surface. colours: yes There is an automatic revolving door which is 2 m wide. There are 2 Room free of projecting elements: Audible signals to indicate swing doors on either side of the main door which are 90 cm wide. no emergency alarm: yes All of the doors are made of glass, but none of them are marked with Signs horizontal strips or a logo in a contrasting colour. Signs the same size: yes, average height of 180 cm and a font size of 3 cm Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille ACCESSIBILITY – HEARING IMPAIRED Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting colour: 12 cm on both sides: no, Room no only on one side Internet connection: yes TV which communicates with Steps have a riser: yes reception: no Steps have nosing: no All steps are the same height: yes TV with teletext decoder: yes TV has alarm clock with visual alert: The space under the stairs is Handrail on either side: yes, no blocked off: yes just on one side Bedside plug socket: yes Entrance door with peephole: no Continuous handrails on half- Handrail extends past the top and Written information on available Light signals to indicate a knock landings: no bottom of stairs: no services: yes at the door: no Distinctively textured and contrastingly coloured strip at the top and bottom Communal WCs of the stairs: no Door lock with visual aid to indicate Cubicle doors with a gap Lifts either free or occupied: no underneath to see if there is Cab with audio signals: yes Control buttons in contrasting someone inside: no colours: yes Lifts Keypad with numbers in relief: yes Keypad with numbers in Braille: yes Visual signs indicating the floor Emergency button with a light Strip of surface of a different texture and contrasting colour at entrance and direction of movement, both to show that the emergency call to lift: no inside and outside the cab: yes has been received: no Emergency System Emergency system Audible alarm system in place in case of emergency: yes Emergency alarm systems with visual alerts: no

398 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 399 ACCOMMODATION 4 STAR HOTELS Novotel Campo de las Naciones ACCESSIBILITY – PHYSICALLY DISABLED Height of the lower edge Height of bathroom fittings: of the mirror: 86 cm 120-130 cm Lifts No. of lifts: 3 Adapted room (No. 206) No. of adapted rooms: 4 Accessible up to the door Height of call buttons: 115 cm nd On 2 floor, accessible via lift Width of door: 85 cm Width of door: 80 cm Width and depth of cab: Clear turning circle inside Height of climate control: 90 cm 116 and 127 cm (diameter): Ø 150 cm Height of lift buttons: 107-122 cm No handrail Height of bed: 55 cm Space for access to the bed: right hand side 187 cm Wardrobe doors: there are none Height of hanger rail: 132 cm Height of wardrobe shelves and drawers: 140 cm Bathroom in adapted room Door: outward opening with Clear turning circle inside a width of 81 cm (diameter): Ø 150 cm Toilet Seat height: 42 cm Height of flush mechanism: 100 cm Approach area: right hand side Folding vertical grab bar on right 180 cm, front 180 cm hand side: 74-91 cm Fixed grab bar on left hand side: 80 cm Other Location Access Main Basin: amenities characteristics Height and clearance beneath Tap: mixer tap Reception Ground floor Accessible Height of reception desk: the basin: 65 and 20 cm 120 cm Height of the lower edge Height of bathroom fittings: 82 cm Cafeteria Ground floor Accessible Height of bar: 115 cm of the mirror: 96 cm Height of table: 72 cm Shower: Height beneath table: 70 cm Approach area: 135 cm Shower base: level with the floor Width beneath table: 70 cm Shower floor: non-slip Shower chair or stool: no Depth beneath table: 35 cm Height and location of horizontal Height and location of vertical grab Restaurant / Ground floor Accessible Height of buffet bar: grab bar: 90 cm, on same wall bar: 100-170 cm, same wall as tap Breakfast 80-90 cm as tap buffet Height of table: 71 cm Tap: mixer tap Height of tap: 80 cm on accessible Height beneath table: 70 cm wall Width beneath table: 80 cm Adjustable shower head height: No shower screen or curtain Depth beneath table: 35 cm yes Meeting Ground floor Accessible Height of table: 73 cm Adapted bathroom No. of adapted toilets: 1 rooms (8) Height beneath table: 70 cm in communal areas Width beneath table: 150 cm On ground floor, accessible Door: inward opening with a width Depth beneath table: 70 cm of 86 cm Pool First floor Accessible No hoist for getting into the Clear turning circle inside (diameter): Ø 150 cm via lift pool. No specially adapted Toilet: changing rooms or toilets Seat height: 40 cm Height of flush mechanism: 74 cm Parking Basement -1 Accessible There are 2 parking spaces Approach area: left hand side Fixed grab bar on the right hand via lift for people with limited 83 cm, front 157 cm side: 84 cm mobility (PRM), indicated by No grab bar on left hand side the disabled parking sign Basin: (ISA) Height and clearance beneath Tap: mixer tap the basin: 76 cm and 13 cm

400 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 401 ACCOMMODATION 4 STAR HOTELS

NOVOTEL MADRID ACCESSIBILITY – VISUALLY IMPAIRED SANCHINARRO HOTEL Calle de Sanchinarro, 15 Signs 28050 Madrid Signs the same size: yes, average height of 150 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief Telephone: 91 302 51 03 contrasts with the background: yes and not in Braille Fax: 91 302 18 10 Main stairs Edge of stairs marked with a Side protection skirting board of Web: www.novotel.com non-slip strip in a contrasting ≥ 12 cm on both sides: on only colour: yes one side Bus: 150 and 229 Steps have a riser: yes All steps are the same height: yes NOVOTEL MADRID Steps have nosing: no SANCHINARRO The space under the stairs is Handrail on either side: yes blocked off: there is none Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no ACCESS Strip of surface of a different texture and contrasting colour at the top The entrance is accessible and and has a level surface. and bottom of the stairs: no There is a manual revolving glazed door which is 90 cm wide. It is Lifts not marked with horizontal strips or a logo in a contrasting colour. Cab with audio signals: yes Control buttons in contrasting There is an alternative swing door on either side of the main door, colour: yes both of which are 80 cm wide. Keypad with numbers in relief: Keypad with numbers in Braille: yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Written information on available services: yes Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

402 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 403 ACCOMMODATION 4 STAR HOTELS Novotel Madrid Sanchinarro Lifts ACCESSIBILITY – PHYSICALLY DISABLED Accessible up to the door Height of call buttons: 110 cm Width of door: 81 cm Width and depth of cab: Adapted room (No. 315) No. of adapted rooms: 3 110 and 147 cm On 3rd floor, accessible via lift Width of door: 87 cm Height of lift buttons: 90-110 cm Height of handrail: 88 cm Clear turning circle inside Height of climate control: 163 cm (diameter): Ø 150 cm Height of bed: 55 cm Space for access to the bed: right Other Location Access Main hand side 90 cm, left hand side amenities characteristics 90 cm Reception Ground floor Accessible Height of reception desk: Wardrobe doors: there are none Height of hanger rail: 140 cm 116 cm Height of wardrobe shelves and drawers: 40 cm Cafeteria Ground floor Accessible Height of bar: 116 cm Bathroom in adapted room Height of table: 62 cm Door: outward opening with Clear turning circle inside Height beneath table: 56 cm a width of 86 cm (diameter): Ø 150 cm Width beneath table: 63 cm Toilet Depth beneath table: 80 cm Seat height: 41 cm Height of flush mechanism: 100 cm Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Approach area: right hand side Folding vertical grab bar on right Breakfast Height of table: > 80 cm hand side: 50-73 cm buffet 77 and 69 cm Folding vertical grab bar Distance between bars: 75 cm Height beneath table: on left hand side: 50-73 cm 73 and 65 cm Basin: Width beneath table: 80 cm Height and clearance beneath Tap: mixer tap Depth beneath table: 36 cm the basin: 71 and 45 cm Meeting Ground floor Accessible Height of table: 73 cm Height of the lower edge Height of bathroom fittings: rooms (1) Height beneath table: 68 cm of the mirror: 88 cm 112-132 cm Width beneath table: 150 cm Shower: Depth beneath table: 70 cm Approach area: 120 cm Shower base: level with the floor Pool Ground floor Accessible No hoist for getting into the Shower floor: non-slip Shower chair or stool: fixed via ramp with pool. No specially adapted No horizontal grab bar No vertical grab bar a width of changing rooms or toilets Tap: mixer tap Height of tap: 91 cm on accessible 1.4 m, a wall length of Adjustable shower head height: no Shower curtain 9.7 m and Adapted bathroom No. of adapted toilets: 1 an adequate in communal areas incline of On ground floor, accessible Door: inward opening with a width 5.2%. There of 87 cm is no Clear turning circle inside (diameter): Ø 150 cm handrail Toilet: Parking Basement Accessible There is 1 parking space for Seat height: 41 cm Height of flush mechanism: 100 cm -1, -2 and -3 via lift people with limited mobility Approach area: right hand side No grab bars (PRM), indicated by the 84 cm disabled parking sign (ISA) Basin: Height and clearance beneath Tap: mixer tap the basin: 76 cm and 54 cm Height of the lower edge Height of bathroom fittings: 120 cm of the mirror: 92 cm

404 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 405 ACCOMMODATION 4 STAR HOTELS

NOVOTEL PUENTE DE LA PAZ HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle de Albacete, 1 28027 Madrid Signs Signs the same size: yes, average height of 180 cm and a font size of ≥ Telephone: 91 724 76 00 1.5 cm Fax: 91 724 76 10 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Web: www.sofitel.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Metro without lift: Barrio de la Concepción colour: no Steps have a riser: yes All steps are the same height: yes NOVOTEL PUENTE Bus: 53 Steps have nosing: no DE LA PAZ The space under the stairs is Handrail on either side: no blocked off: no Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top ACCESS and bottom of the stairs: no The entrance is accessible and has a level surface. Lifts It has an automatic revolving main door which is 80 cm wide. It is not Cab with audio signals: no Control buttons in contrasting marked with horizontal strips or a logo in a contrasting colour. colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: yes Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

406 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 407 ACCOMMODATION 4 STAR HOTELS Novotel Puente de la Paz

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room No. of adapted rooms: 4 105 cm Accessible via lift Width of door: 85 cm Cafeteria / Ground floor Accessible Height of table: 72 cm Clear turning circle inside Height of climate control: 134 cm Restaurant Height beneath table: 70 cm (diameter): Ø 150 cm Depth beneath table: 48 cm Height of bed: 46 cm Space for access to the bed: on Breakfast Ground floor Accessible Height of table: 72 cm one side 100 cm buffet Height beneath table: 70 cm Wardrobe doors: there are none Height of hanger rail: 151 cm Depth beneath table: 48 cm Bathroom in adapted room Meeting Ground floorAccessible Door: width of 86 cm Clear turning circle inside rooms (diameter): Ø 150 cm Pool Alternative No hoist for getting into the Toilet ramp pool. No specially adapted Seat height: 42 cm Height of flush mechanism: 81 cm available changing rooms or toilets Approach area: on one side Fixed grab bar on opposite side to ≥ 80 cm approach Exterior Ground floor Accessible There are 4 parking spaces No grab bar on approach side parking for people with limited Basin: mobility (PRM), indicated by Height and clearance beneath Tap: mixer tap the disabled parking sign the basin: 60 and 21 cm (ISA) Height of the lower edge Height of bathroom fittings: Under- Basement -1 Accessible There are 2 parking of the mirror: 91 cm 125 cm ground via lift spaces for people with limited Bath: parking mobility (PRM) Height of bath: 61 cm No horizontal grab bar Transfer platform: no Height of vertical grab bar: 50-72 cm Adapted bathroom in communal areas On ground floor, accessible Door: width of 84 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 81 cm Approach area: on one side Fixed grab bar on opposite side to ≥ 80 cm approach No grab bar on approach side Basin: Height and clearance beneath Tap: mixer tap the basin: 81 cm and 66 cm Height of the lower edge Height of bathroom fittings: of the mirror: 91 cm 91-122 cm Lifts (panoramic) Accessible up to the door Height of call buttons: 103-125 cm Width of door: 80 cm Width and depth of cab: 131 and 131 cm Height of lift buttons: 102-141 cm Height of handrail: 96 cm

408 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 409 ACCOMMODATION 4 STAR HOTELS NUEVO BOSTON HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Avenida de Aragón, 332 28022 Madrid

Signs Telephone: 91 748 16 13 Signs the same size: yes, average height of 180 cm and a font size of Fax: 91 784 16 06 ≥ 1.5 cm Main stairs Web: www.hotelnuevoboston.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Bus: 222 to 227 from Avenida de America colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: no NUEVO BOSTON Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no ACCESS Lifts The entrance to the hotel is level with the street. It has a clearance Cab with audio signals: no Control buttons in contrasting width of 1.14 m. colour: yes The main entranceway to the hotel is accessible. Keypad with numbers in relief: Keypad with numbers in Braille: There are two sets of automatic double glass doors each with a cle- yes yes arance width of 1.50 m. Both are marked with the hotel logo but not in contrasting colours. There is a doorbell and a video intercom at a height of 1.53 m. There is a single button to press on the video intercom. Located before the doors and between them are doormats that are securely affixed to the floor. There is an accessible route that takes guests straight to the recep- tion and help desk. ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: no TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: no at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

410 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 411 ACCOMMODATION 4 STAR HOTELS Nuevo Boston

ACCESSIBILITY – PHYSICALLY DISABLED Toilet: Seat height: 40 cm Height of flush mechanism: 110 cm Adapted room (No. 017) Number of adapted rooms: 4 Approach area: right hand side Grab bar on the right hand side: On the ground floor accessible Width of door: 77 cm 135 cm and frontal ≥ 120 cm none Clear turning circle inside Height of climate control: 160 cm L-shaped horizontal grab bar on the left hand side at height of 85 cm (diameter): Ø 150 cm Basin: Height of bed: 60 cm Space for access to the bed: right Height and clearance beneath the Tap: mixer tap easy to use hand side 120 cm, left hand side basin: 78 cm and 65 cm ≥ 120 cm Height of the lower edge of the Min. and max. height of bathroom Wardrobe doors: easy to open Height of hanger rail: 177 cm mirror: no mirror fittings: 86 cm and 100 cm sliding doors with vertical handles Lifts Total number of lifts: 3 with similar Min. and max. height of wardrobe shelves and drawers: 30 cm and characteristics 90 cm Floors served: all floors Accessible up to the door Bathroom in adapted room Height of call buttons: 100 - Width of door: 78 cm Door: Sliding door with a width of Clear turning circle inside 110 cm 78 cm (diameter): Ø 150 cm Width and depth of cab: 127 Min. and max. height of the call Toilet: and 138 cm buttons: 102 cm and 120 cm Seat height: 40 cm Height of flush mechanism: 140 cm Height of handrail: none Mirror opposite the door: yes, at a Approach area: front 227 cm L-shaped grab bar on the right hand height of 152 cm side: 86 cm Other Location Access Main Grab bar on the left hand side: none amenities characteristics Basin: Reception Ground floor Accessible Height of reception desk: Height and clearance beneath the Tap: mixer tap easy to use 112 cm basin: 68 cm and 55 cm Cafeteria Ground floor Accessible Height of bar: 114 cm Height of the lower edge of the Min. and max. height of bathroom Height of table: 73 cm mirror: 95 cm fittings: 74 cm and 140 cm Height beneath table 71 cm Shower: Width beneath table: 80 cm Width and depth of approach area: Shower base: level with the floor Depth beneath table: 35 cm 170 cm and ≥ 120 cm Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Shower floor: non-slip Shower chair or seat: fixed and Breakfast Height of table: 73 cm folding seats buffet Height beneath table 71 cm Height and location of horizontal Height and location of vertical grab Width beneath table: 80 cm grab bar: 45 cm on the same wall bar: none Depth beneath table: 35 cm as the tap Also available are round Tap: mixer tap easy to use Height of the tap: 74 - 130 cm on tables with similar perpendicular wall to the left of the characteristics seat Meeting Basement Accessible Furniture depends on the Adjustable height shower head: Shower screen: none (shower rooms (2, floor -1 via lift event 74 - 130 cm curtain) one of which Adapted toilets in communal Total number of adapted toilets: 1 can be divi- areas cubicle per sex both with similar ded into 6 characteristics located in toilets in smaller communal areas (adapted cubicle rooms) reviewed was that of the male Pool Ground floor Accessible No hoist available for getting toilets) into the pool. No specially Basement floor -1 Basement floor -1 accessible via lift adapted changing rooms or Bathroom door: inward opening Cubicle door: sliding door with a toilets. To enter the pool, a door with a width of 77 cm width of 83 cm 10 cm step must first be Clear turning circle inside (diameter): Ø 150 cm negotiated 412 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 413 ACCOMMODATION 4 STAR HOTELS

NUEVO MADRID HOTEL Parking Basement Accessible There are 4 parking space floor -2 via lift reserved for people with Calle de Bausa, 27 reduced mobility (PRM), 28033 Madrid indicated by the disabled parking sign (ISA). The Telephone: 91 298 26 00 reserved parking spaces Fax: 91 298 26 01 have a lateral approach area of 120 cm Web: www.hotelnuevomadrid.com

ACCESSIBILITY – VISUALLY IMPAIRED Bus: 7, 29 and 107

Bedrooms NUEVO MADRID Colour of door contrasts with Information about hotel services adjacent walls: yes available in Braille: no and in large print: no ACCESS Room lighting with dimmer switch: TV remote control with large The entrance is accessible and has a level surface. no numbers: yes and in contrasting It has an automatic revolving door. It has an alternative manually colours: yes opened swing door, and is 85 cm wide. Room free of projecting elements: Audible signals to indicate Both doors are made of glass, and are marked with the hotel’s logo yes emergency alarm: yes Signs but not in a contrasting colour. Signs the same size: yes, average height of 170 cm and a font size of 5 cm Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of ACCESSIBILITY – HEARING IMPAIRED non-slip strip in a contrasting colour: 12 cm on both sides: yes no Room Steps have a riser: yes Internet connection: yes TV which communicates with Steps have nosing: no All steps are the same height: yes reception: no The space under the stairs is Handrail on either side: yes, TV with teletext decoder: yes TV has alarm clock with visual alert: blocked off: yes just on one side no Continuous handrails on half- Handrail extends past the top and Bedside plug socket: yes Entrance door with peephole: no landings: yes bottom of stairs: no Written information on available Light signals to indicate a knock Distinctively textured and contrastingly coloured strip at the top and bottom services: yes at the door: no of the stairs: no Communal WCs Lifts Door lock with visual aid to indicate Cubicle doors with a gap Cab with audio signals: no Control buttons in contrasting either free or occupied: no underneath to see if there is colours: yes someone inside: no Keypad with numbers in relief: yes Keypad with numbers in Braille: yes Lifts Strip of surface of a different texture and contrasting colour at entrance Visual signs indicating the floor Emergency button with a light to lift: no and direction of movement, both to show that the emergency call Emergency System inside and outside the cab: yes has been received: no Audible alarm system in place in case of emergency: yes Emergency system Emergency alarm systems with visual alerts: no

414 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 415 ACCOMMODATION 4 STAR HOTELS Nuevo Madrid

Lifts (panoramic) ACCESSIBILITY – PHYSICALLY DISABLED Accessible up to the door Height of call buttons: 107 cm Width of door: 91 cm Width and depth of cab: Adapted room (No. 409) No. of adapted rooms: 4 120 and 140 cm On 4th floor, accessible via lift Width of door: 76.5 cm Height of lift buttons: 90-122 cm Height of handrail: 92 cm Clear turning circle inside Height of climate control: (diameter): Ø 150 cm 148-153 cm Height of bed: 54 cm Space for access to the bed: right hand side 75 cm, left hand side 97 cm Wardrobe doors: sliding Height of hanger rail: 170-177 cm Bathroom in adapted room Other Location Access Main Door: width of 78.5 cm Clear turning circle inside amenities characteristics (diameter): Ø 150 cm Toilet: Reception Ground floor Accessible Height of reception desk: Seat height: 41 cm Height of flush mechanism: 100 cm 111 cm Approach area: on one side 80 cm Folding grab bar on opposite side Cafeteria Ground floor Accessible Height of bar: 111 cm o approach Low tables with a height of No grab bar on approach side ≥ 70 cm Basin: Restaurant/ Accessible Accessible Height of buffet bar: Height and clearance beneath Tap: mixer tap Breakfast floor via lift 92-125 cm the basin: 64 and 60 cm buffet Height of table: 78 cm Height of the lower edge Height of bathroom fittings: 143 cm Height beneath table: 74 cm of the mirror: 87 cm Width beneath table: 80 cm Shower: Depth beneath table: 22 cm Shower floor: non-slip Shower base: with a 5 cm step Tables with central leg Tap: difficult to use of accessible Shower chair or stool: fixed and Meeting Accessible Accessible wall folding rooms (8) floor No horizontal grab bar No vertical grab bar Spa Ground floor Accessible No specially adapted Adapted bathroom No of adapted toilets: 2, part of the via ramp changing rooms or toilets. in communal areas men’s and women’s toilets with Width of door, 65 cm and Accessible via lift Door: width of 88 cm adequate there are steps. Clear turning circle inside (diameter): Ø 150 cm incline Toilet: of 6% Seat height: 41 cm Height of flush mechanism: 100 cm Parking Basement -1 Accessible There are 2 parking spaces Approach area: on one side 90 cm Folding grab bar on approach side via lift for people with limited No grab bar on opposite side mobility (PRM), indicated by Basin: the disabled parking sign Height and clearance beneath Tap: mixer tap (ISA) the basin: 79 cm and 33 cm Height of the lower edge of the Height of bathroom fittings: 130 cm mirror: 120 cm

416 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 417 ACCOMMODATION 4 STAR HOTELS

ÓPERA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle Cuesta de Santo Domingo, 2 28013 Madrid Signs Signs the same size: yes, average height of 167-182 cm and a font size Telephone: 91 541 28 00 of ≥ 1.5 cm Fax: 91 541 69 23 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Web: www.hotelopera.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Metro without lift: Ópera and Santo Domingo colour: no Steps have a riser: yes All steps are the same height: yes Bus: 1, 2, 44, 46, 74, 75, 133, 147, 148 and Steps have nosing: no ÓPERA 202 The space under the stairs is Handrail on either side: no blocked off: no Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no ACCESS Strip of surface of a different texture and contrasting colour at the top The main entrance has a step of 12 cm, along with an alternative and bottom of the stairs: no moveable ramp. Lifts It has an automatic sliding door which is 1.70 m wide. It is marked Cab with audio signals: no Control buttons in contrasting colour: yes with the hotel’s logo, but not in a contrasting colour. Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

418 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 419 ACCOMMODATION 4 STAR HOTELS Ópera

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 101) No. of adapted rooms: 2 117 cm On 1st floor, accessible via ramp Width of door: 75 cm Communal Basement -1 Not None of them are adapted for and lift WCs and accessible, wheelchair users Clear turning circle inside Height of climate control: 147 cm Mezzanine with stairs (diameter): Ø 150 cm Cafeteria / Ground floor Accessible Height of bar: 108 cm Height of bed: 65 cm Space for access to the bed: right Restaurant from outside Height of table: 74 cm hand side > 150 cm, left hand side the hotel, as Height beneath table: 70 cm 90 cm there are Depth beneath table: 35 cm Wardrobe doors: swing doors, Height of hanger rail: 175 cm two steps Tables with central leg with handles, difficult to open upon Height of wardrobe shelves and drawers: 60-180 cm entering Bathroom in adapted room from the Door: sliding with a width of 76 cm Clear turning circle inside inside (diameter): Ø 150 cm Breakfast Mezzanine Not Height of buffet bar: Toilet: buffet accessible 76-110 cm Seat height: 42 cm Height of flush mechanism: 75 cm as there are Height of table: 74 cm Approach area: right hand side Folding grab bar on right hand side: 7 steps Height beneath table: 70 cm 60 cm, front 170 cm 69 cm Width beneath table: 70 cm Folding grab bar on left hand side: Distance between bars: 57 cm Depth beneath table: 35 cm 69 cm Tables with central leg Basin: Meeting Mezzanine Not Height of buffet bar: Height and clearance beneath Tap: mixer tap rooms (4) accessible 76-110 cm the basin: 72 cm and 42 cm as there are Height of table: 74 cm Height of the lower edge Height of bathroom fittings: 85 cm 7 steps Height beneath table: 70 cm of the mirror: 85 cm Width beneath table: 70 cm Shower: Depth beneath table: 35 cm Approach area: 150 cm Shower base: level with the floor Tables with central leg Shower floor: non-slip Shower chair or stool: fixed with Gym / Ninth floor Accessible No specially adapted adjustable height Sauna via lift changing rooms or toilets Height and location of horizontal Height and location of vertical grab grab bar: 86 cm, on wall to the bar: 70-165 cm, next to the tap side of the tap Tap: mixer tap Height of tap: 130 cm Adjustable shower head height: No shower screen yes Lifts No. of lifts: 2 Accessible up to the door via two Height of call buttons: 98 cm stretches of ramp, one of 2.80 m of length, the other of 1.07 m and an incline of 14% Width of door: 80 cm Width and depth of cab: 108 and 133 cm Height of lift buttons: 90-120 cm Height of handrail: 90 cm

420 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 421 ACCOMMODATION 4 STAR HOTELS

OSUNA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle de Luis de la Mata, 18 28042 Madrid Signs Signs the same size: yes, average height of 160-175 cm and a font size Telephone: 91 741 81 00 of ≥ 1.5 cm Fax: 91 742 80 77 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Web: www.chh.es Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro without lift: Canillejas colour: no Steps have a riser: yes All steps are the same height: yes Bus: 105, 114 and 115 Steps have nosing: yes OSUNA The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top ACCESS and bottom of the stairs: no The main entrance has an access ramp. Lifts It has an automatic glass door with an overall width of 1.66 m. It is Cab with audio signals: no Control buttons in contrasting not marked with horizontal strips or a logo in a contrasting colour. colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

422 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 423 ACCOMMODATION 4 STAR HOTELS Osuna Other Location Access Main amenities characteristics ACCESSIBILITY – PHYSICALLY DISABLED Reception Ground floor Accessible Height of reception desk: 110 cm Adapted room Cafeteria Ground floor Accessible Height of bar: 111 cm No. of adapted rooms: 1 Height of table: 50 cm In bungalow in an adjoining Width of door: 88 cm Restaurant Ground floor Accessible Height of table: 75 cm building, access via an outdoor Height beneath table: 73 cm route Width beneath table: 54 cm Clear turning circle inside Height of climate control: 135 cm Depth beneath table: 40 cm (diameter): Ø 150 cm Meeting Ground floor Accessible Height of table: 76 cm Height of bed: 50 cm Space for access to the bed: right rooms (1) Height beneath table: 73 cm hand side > 80 cm, left hand side Width beneath table: 82 cm Depth beneath table: 40 cm 80 cm Pool Ground floor Accessible. No hoist for getting into the Wardrobe doors: sliding Height of hanger rail: 160 cm On the terra- pool. No specially adapted Height of wardrobe shelves and drawers: 40 cm ce there are changing rooms or toilets Bathroom in adapted room 3 steps Door: sliding with a width of Clear turning circle inside Exterior Ground floor With steps There are no parking spaces 77 cm (diameter): Ø 150 cm parking for people with limited mobi- Toilet: lity (PRM), indicated by the disabled parking sign (ISA) Seat height: 42 cm Approach area: only front 80 cm Underground Basement -1 Accessible There are no parking spaces Fixed grab bar on left hand side: Fixed grab bar on right hand side: parking via lift for people with limited mobi- 80 cm 80 cm lity (PRM), indicated by the Distance between bars: 64 cm disabled parking sign (ISA) Basin: Height and clearance beneath the Height of bathroom fittings: 123 cm basin: 79 cm and 30 cm ACCESSIBILITY – VISUALLY IMPAIRED Height of the lower edge of the mirror: 89 cm Shower: Approach area: 87 cm Shower base: level with the floor Signs Shower floor: non-slip Shower chair or stool: no Signs the same size: yes, average height of 181-191 cm and a font size Height of tap: 108 cm Height and location of grab bar: 70- of 6 cm 75 cm, on same wall as the tap Lettering in a colour which Text and symbols: not in relief Adjustable shower head height: Shower curtain contrasts with the background: yes and not in Braille yes Main stairs Lifts Edge of stairs marked with a Side protection skirting board of Accessible up to the door Height of handrail: 94 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Width of door: 76 cm Width and depth of cab: colour: no 94 and 102 cm Steps have a riser: yes All steps are the same height: yes Height of lift buttons: 90-160 cm Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: none Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes 424 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 425 ACCOMMODATION 4 STAR HOTELS Petit Palace Alcalá Torre PETIT PALACE ALCALÁ TORRE HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Virgen de los Peligros, 2 28001 Madrid Adapted room (No. 404) No. of adapted rooms: 1. It is located on the same floor as the Telephone: 91 532 19 01 reception. Room can be reached Fax: 91 522 91 30 via a ramp with a width of 140 cm, a length of 135 cm and a non Web: www.hthoteles.com recommended incline of 15.8% Metro without lift: Sevilla On 4th floor, accessible via ramp Width of door: 77 cm Clear turning circle inside Height of climate control: 142 cm PETIT PALACE Bus: 5, 9, 15, 20, 46, 51, 52, 53 and 150 (diameter): Ø 150 cm ALCALÁ TORRE Height of bed: 50 cm Space for access to the bed: right hand side 90 cm, left hand side 90 cm Wardrobe doors: handles, easy Height of hanger rail: 185 cm ACCESS to open The main entrance is accessible and has a level surface. Height of wardrobe shelves and drawers: 60 cm It has an automatic sliding glass door which is 1.30 m wide. It is not Bathroom in adapted room marked with horizontal strips or a logo in a contrasting colour. Door: width of 77 cm Clear turning circle inside Leading from the entrance to the reception area is a staircase with (diameter): Ø 150 cm 14 steps. There is an alternative lift, the door of which is 60 cm and Toilet: whose cabin is 87 cm wide 94 cm deep. There is no handrail. Seat height: 40 cm Height of flush mechanism: 87 cm Approach area: neither ≥ 80 cm Folding grab bar on right hand side: 63 and 79 cm No grab bar on left hand side Basin: ACCESSIBILITY – HEARING IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 64 and 13 cm Height of the lower edge Height of bathroom fittings: 77 cm Room of the mirror: 95 cm Internet connection: yes TV which communicates with Shower: reception: no Shower floor: non-slip Shower base: level with floor TV with teletext decoder: yes TV has alarm clock with visual alert: Height and location of horizontal Has a vertical grab which is used yes grab bar: 77 cm, on wall to side for adjusting the height of the Bedside plug socket: yes Entrance door with peephole: no of tap shower head Written information on available Light signals to indicate a knock Tap: mixer tap Height of tap: 100 cm, on services: yes at the door: no accessible wall Communal WCs Adjustable shower head height: Shower chair: fixed with backrest Door lock with visual aid to indicate Cubicle doors with a gap yes either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

426 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 427 ACCOMMODATION 4 STAR HOTELS Petit Palace Alcalá Torre Lifts No. of lifts: 1, connects reception with rooms up to 12th floor ACCESSIBILITY – VISUALLY IMPAIRED Accessible up to the door Height of call buttons: 70 cm No handrail Width and depth of cab: Signs 83 and 83 cm Signs the same size: yes, average height of 150-175 cm and a font size Service lift No. of lifts: 1, connects of ≥ 1.5 cm reception with rooms up to Lettering in a colour which Text and symbols: not in relief 6th floor contrasts with the background: yes and not in Braille Accessible up to the door Width and depth of cab: Main stairs 100 and 87 cm Edge of stairs marked with a Side protection skirting board of Width of door: 80 cm No handrail non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: no blocked off: no Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: yes of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Reception Upper floor Accessible Height of reception desk: Lifts via service 110 cm Cab with audio signals: no Control buttons in contrasting lift colour: no Communal Fifth floor Accessible None of them are adapted for Keypad with numbers in relief: Keypad with numbers in Braille: WCs via service wheelchair users yes yes lift Cafeteria / Fifth floor Accessible Height of bar: 110 cm Breakfast via service Height of buffet bar: buffet lift to the fifth 90-120 cm floor. Access Height of table: 72 cm via steps Height beneath table: 70 cm using an Width beneath table: 69 cm alternative Depth beneath table: 70 cm ramp with a width of 104 cm, a length of 290 cm and a non re- commended incline 17.6% Meeting Fifth floor Accessible Height of table: 72 cm rooms (1) see above Height beneath table: 70 cm Width beneath table: 69 cm Depth beneath table: 70 cm

428 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 429 ACCOMMODATION 4 STAR HOTELS Petit Palace Art Gallery PETIT PALACE ART GALLERY HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Jorge Juan, 17 28009 Madrid Adapted room (No. 102) No. of adapted rooms: 2 Accessible via service lift and a Width of door: 80 cm Telephone: 91 435 54 11 ramp with a width of 1.5 m and a Fax: 91 435 54 09 length of 4.2 m, and an incline of 17.8% Web: www.hthoteles.com Clear turning circle inside Height of climate control: 165 cm (diameter): Ø 150 cm Metro without lift: Serrano and Velázquez Height of bed: 55 cm Space for access to the bed: right hand side 80 cm, left hand side PETIT PALACE Bus: 1, 9, 19, 51 and 74 80 cm ART GALLERY Wardrobe doors: handles, Height of hanger rail: 172 cm easy to open Bathroom in adapted room Door: width of 80 cm Clear turning circle inside ACCESS (diameter): Ø 150 cm Toilet: The main entrance of the hotel is accessible, with a slight step. Seat height: 40 cm Height of flush mechanism: 85 cm It has an automatic revolving glass door which is 1.40 m wide. Approach area: neither ≥ 80 cm Folding grab bar on right hand side: Next to the revolving door is an alternative, manually operated glass 66 cm door, which is 90 cm wide and is easily opened. It is not marked with Folding grab bar on left hand side: Distance between bars: 80 cm stripes or a logo in a contrasting colour. 66 cm Basin: Height and clearance beneath Tap: mixer tap the basin: 85 and 40 cm Height of the lower edge Height of bathroom fittings: 187 cm ACCESSIBILITY – HEARING IMPAIRED of the mirror: 105 cm Shower: Room Shower floor: non-slip Shower base: level with floor Internet connection: yes TV which communicates with Adjustable shower head height: Shower chair: yes, fixed reception: no yes TV with teletext decoder: yes TV has alarm clock with visual alert: Height and location of horizontal Height and location of vertical grab no grab bar: 110 cm, on wall to side bar: 110 cm, on wall to side of tap Bedside plug socket: yes Entrance door with peephole: no of tap Written information on available Light signals to indicate a knock Tap: mixer tap Height of tap: 146 cm on services: yes at the door: no accessible wall Communal WCs Adapted bathroom No. of adapted toilets: 1 Door lock with visual aid to indicate Cubicle doors with a gap in communal area either free or occupied: no underneath to see if there is On ground floor, accesible someone inside: no Door: inward opening with Clear turning circle inside Lifts a width of 78 cm (diameter): Ø 150 cm Visual signs indicating the floor Emergency button with a light Toilet: and direction of movement, both to show that the emergency call Seat height: 40 cm Height of flush mechanism: 85 cm inside and outside the cab: yes has been received: no Approach area: left hand side Folding grab bar on right hand side: Emergency system 80 cm 66 cm Emergency alarm systems with visual alerts: no Folding grab bar on left hand side: Distance between bars: 58 cm 66 cm 430 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 431 ACCOMMODATION 4 STAR HOTELS Petit Palace Art Gallery Basin: Restaurant / First floor Accessible Height of buffet bar: Height and clearance beneath Tap: mixer tap Breakfast via a ramp 88 and 155 cm the basin: 67 cm and 53 cm buffet with a width Height of table: 70 cm Height of the lower edge Height of bathroom fittings: of 1.5 m, a Height beneath table: 69 cm of the mirror: 116 cm 116-140 cm length of Width beneath table: 69 cm Lifts No. of lifts: 2 +1 service lift 4.5 m and an Depth beneath table: 32 cm Lift 1. Connects reception with upper floors and floor -1 adequate Accessible up to the door Width and depth of cab: incline of 100 and 132 cm 17.8%. A Two doors with widths of No handrail service lift 64 cm and 53 cm must also List 2. Connects reception with upper floors be used Accessible up to the door Height of call buttons: 95-120 cm Meeting Ground floor Accessible Height of table: 73 cm Width of door: 81 cm Width and depth of cab: rooms (1) Height beneath table: 65 cm 105 and 141 cm Width beneath table: 160 cm Height of lift buttons: Height of handrail: 90 cm Depth beneath table: 120 cm 108 cm and 112 cm Service lift. Connects reception with adapted room and restaurant Accessible up to the door Width and depth of cab: 92 and 130 cm Width of door: 80 cm Height of handrail: 91 cm ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 180 cm and a font size of 3 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Other Location Access Main Steps have a riser: yes All steps are the same height: yes amenities characteristics Steps have nosing: yes Reception Ground floor Accessible Height of reception desk: The space under the stairs is Handrail on either side: yes 104 cm blocked off: there is none Cafeteria Ground floor Accessible Height of bar: 110 cm Continuous handrails on Handrail extends at top and bottom via a ramp Height of table: 70 cm half-landings: yes of stairs: no with a width Height beneath table: 69 cm Strip of surface of a different texture and contrasting colour at the top of 200 cm, a Width beneath table: 69 cm and bottom of the stairs: no length of Depth beneath table: 32 cm Lifts 200 cm and Cab with audio signals: no Control buttons in contrasting an adequate colour: yes incline of Keypad with numbers in relief: Keypad with numbers in Braille: 6.7% yes yes

432 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 433 ACCOMMODATION 4 STAR HOTELS Petit Palace Plaza Mayor PETIT PALACE MAYOR HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle Mayor, 46 28013 Madrid Adapted room (No. 301) No. of adapted rooms: 2 On 3rd floor, accessible via lift Width of door: 77 cm Telephone: 91 542 69 99 Clear turning circle inside Height of climate control: Fax: 91 542 67 12 (diameter): Ø 150 cm 157-164 cm Height of bed: 60 cm Space for access to the bed: left Web: www.hthoteles.com hand side 300 cm Wardrobe doors: handles, Height of hanger rail: 188 cm Metro with lift: Sol easy to open Height of wardrobe shelves and drawers: 47-166 cm Bus: 3 and 148 Bathroom in adapted room PETIT PALACE MAYOR Door: inward opening with width of Clear turning circle inside 82 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 40 cm Height of flush mechanism: 82 cm The entrance has 2 sets of automatic sliding glass doors. The first is Approach area: left hand side Fixed grab bar on right hand side: 1.10 m wide and the second is 1.29 m wide. 195 cm, front ≥ 120 cm 70 cm The door leading onto the street is marked with the hotel’s logo, Folding grab bar on left hand side: Distance between bars: 77 cm although not in a contrasting colour although both doors are blue. 64-78 cm The slope between the 2 doors has an adequate incline of 6.9%. Basin: There is a doormat correctly fixed to the floor in front of the interior Height and clearance beneath Tap: mixer tap door. the basin: 81 and 61 cm Height of the lower edge Height of bathroom fittings: of the mirror: 119 cm 83-116 cm Shower: Approach area: 134 cm Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower stool or chair: no Height and location of horizontal Height and location of vertical grab Room grab bar: 73 cm, on wall to side bar: 76-132 cm, on same wall as Internet connection: yes TV which communicates with of tap the tap reception: no Tap: mixer tap Height of tap: 110-132 cm on TV with teletext decoder: yes TV has alarm clock with visual alert: accessible wall no Adjustable shower head height: No shower screen or curtain Bedside plug socket: yes Entrance door with peephole: no yes Written information on available Light signals to indicate a knock Adapted bathroom No. of adapted toilets: 2 services: yes at the door: no in communal area Communal WCs On floor -1, accessible via lift Door: inward opening with a width Door lock with visual aid to indicate Cubicle doors with a gap of 86 cm either free or occupied: no underneath to see if there is Clear turning circle inside (diameter): Ø 150 cm someone inside: no Toilet: Lifts Seat height: 46 cm Height of flush mechanism: 100 cm Visual signs indicating the floor Emergency button with a light Approach area: left hand side Fixed grab bar on right hand side: and direction of movement, both to show that the emergency call 275 cm, front 100 cm 65 cm inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

434 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 435 ACCOMMODATION 4 STAR HOTELS Petit Palace Plaza Mayor Folding grab bar on left hand side: Distance between bars: 77 cm ACCESSIBILITY – VISUALLY IMPAIRED 63-77 cm Basin: Height and clearance beneath Tap: mixer tap Signs the basin: 76 cm and 40 cm Signs the same size: yes, average height of 100-180 cm and a font size Height of the lower edge Height of bathroom fittings: of ≥ 1.5 cm of the mirror: 108 cm 80-140 cm Lettering in a colour which Text and symbols: not in relief Lifts contrasts with the background: yes and not in Braille Accessible up to the door Height of call buttons: 108 cm Main stairs Width of door: 80 cm Width and depth of cab: Edge of stairs marked with a Side protection skirting board of 109 and 143 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Height of lift buttons: Height of handrail: 91 cm colour: no 108 cm and 128 cm Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: yes Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Other Location Access Main Keypad with numbers in relief: Keypad with numbers in Braille: amenities characteristics yes yes Reception Ground floor Accessible Height of reception desk: via a ramp 111 cm with a width of 80 cm, a length of < 1 m and a non re- commended incline of 14% Restaurant / Basement -1 Accessible Ramp 1: length of 4.09 m, Breakfast via a lift and width of 1.39 m and an buffet two lengths adequate incline of 6.9%. of ramp Ramp 2: length of 2.5 m, width of 1.28 m and an adequate incline of 10.5%. Height of buffet bar: 91 cm Height of table: 76 cm Height beneath table: 72 cm Width beneath table: 70 cm Depth beneath table: 70 cm Tables with a central leg

436 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 437 ACCOMMODATION 4 STAR HOTELS Petit Palace Plaza del Carmen PETIT PALACE PLAZA DEL CARMEN HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Plaza del Carmen, 4 28013 Madrid Adapted room (No. 111) No. of adapted rooms: 1 On 1st floor, accessible via lift Width of door: 78 cm Clear turning circle inside Height of climate control: 163 cm Telephone: 91 523 88 45 (diameter): Ø 150 cm Fax: 91 523 55 81 Height of bed: 50 cm Space for access to the bed: left hand side 120 cm, right hand side Web: www.hthoteles.com 120 cm Wardrobe doors: easy to open Height of hanger rail: 155 cm Metro with lift: Sol Height of wardrobe shelves and drawers: 30 cm PETIT PALACE Metro without lift: Gran Vía Bathroom in adapted room PLAZA DEL CARMEN Door: inward opening with width Clear turning circle inside Bus: 4 of 70 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 87 cm ACCESS Approach area: neither ≥ 80 cm No grab bar on right hand side Folding grab bar on left hand side: 64 and 82 cm The main entrance has 3 steps and there is an alternative ramp. The Basin: ramp is 85 cm wide, 1.95 cm long with a non-recommended incline Height and clearance beneath Tap: mixer tap of 24%. There is no handrail. The ends of the ramp are not indicated the basin: 70 and 13 cm by a distinctively textured and contrastingly coloured floor surface. Height of the lower edge Height of bathroom fittings: 77 cm There is an automatic sliding glass door which is 1.60 m wide. It is of the mirror: 94 cm not marked with stripes or a logo in a contrasting colour. Shower: Approach area: 160 cm Shower base: level with floor Shower floor: non-slip Shower stool or chair: no Height and location of horizontal Height and location of vertical grab ACCESSIBILITY – HEARING IMPAIRED grab bar: 83 cm, on wall to side bar: 85-140 cm, on same wall as of tap the tap Room Tap: mixer tap Height of tap: 120-80 cm on Internet connection: yes TV which communicates with accessible wall reception: no Adjustable shower head height: Folding shower screen TV with teletext decoder: yes TV has alarm clock with visual alert: yes no Adapted bathroom No. of adapted toilets: 1 Bedside plug socket: yes Entrance door with peephole: no in communal area Written information on available Light signals to indicate a knock On ground floor, accessible Door: inward opening with a width services: yes at the door: no of 74 cm Communal WCs Clear turning circle inside (diameter): Ø 150 cm Door lock with visual aid to indicate Cubicle doors with a gap Toilet: either free or occupied: no underneath to see if there is Seat height: 40 cm Height of flush mechanism: 82 cm someone inside: no Approach area: right hand side Folding grab bar on right hand side: Lifts 91 cm 65 and 80 cm Visual signs indicating the floor Emergency button with a light No grab bar on left hand side and direction of movement, both to show that the emergency call Basin: inside and outside the cab: yes has been received: no Height and clearance beneath Tap: mixer tap Emergency system the basin: 70 cm and 13 cm Emergency alarm systems with visual alerts: no

438 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 439 ACCOMMODATION 4 STAR HOTELS Petit Palace Plaza del Carmen Height of the lower edge Height of bathroom fittings: 130 cm ACCESSIBILITY – VISUALLY IMPAIRED of the mirror: 95 cm Lifts Signs Accessible up to the door Height of call buttons: 107 cm Signs the same size: yes, average height of 145-175 cm and a font size Width of door: 85 cm Width and depth of cab: of ≥ 1.5 cm 110 and 150 cm Lettering in a colour which Text and symbols: not in relief Height of lift buttons: 90-120 cm Height of handrail: 90 cm contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: on only blocked off: no one side Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Other Location Access Main Lifts amenities characteristics Cab with audio signals: yes Control buttons in contrasting Reception Ground floor Accessible Height of reception desk: colour: no 117 cm Keypad with numbers in relief: Keypad with numbers in Braille: Restaurant / Basement -1 Accessible Height of buffet bar: yes no Breakfast via lift 80 cm and 140 cm buffet Height of table: 74 cm Height beneath table: 70 cm Width beneath table: 70 cm Depth beneath table: 70 cm Meeting Basement -1 Accessible Height of table: 77 cm rooms (6) via lift Height beneath table: 74 cm Width beneath table: 210 cm Depth beneath table: 76 cm

440 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 441 ACCOMMODATION 4 STAR HOTELS Petit Palace Posada del Peine PETIT PALACE POSADA DEL PEINE HOTEL ACCESSIBILITY – PHYSICALLY DISABLED

Calle Postas, 17 Adapted room (No. 110) No. of adapted rooms: 2 28012 Madrid On 1st floor, accessible via lift Width of door: 77 cm Clear turning circle inside Height of climate control: 150 cm Telephone: 91 523 81 51 (diameter): Ø 150 cm Fax: 91 523 29 93 Height of bed: 50 cm Space for access to the bed: left hand side 90 cm Web: www.hthoteles.com Wardrobe doors: easy to open Height of hanger rail: 185 cm Height of wardrobe shelves and drawers: 83 cm Metro wit lift: Sol Bathroom in adapted room PETIT PALACE Door: inward opening with width Clear turning circle inside POSADA DEL PEINE of 80 cm (diameter): Ø 150 cm Bus: 3 and 50 Toilet: Does not provide sufficient lateral approach space (80 cm) ACCESS Seat height: 40 cm Height of flush mechanism: 87 cm The main entrance has a step, but there is an alternative connecting Approach area: neither ≥ 80 cm Folding grab bar on right hand side: door with an access ramp. The ramp is 1 m long, with an acceptable 64 and 82 cm incline of 8%. There is no handrail, and the ends of the ramp are not No grab bar on left hand side indicated by a distinctively textured and contrastingly coloured floor Basin. not suffient lateral approach space surface. Height and clearance beneath the Tap: mixer tap There is a manually opened glass door main door is glazed and basin: none Height of the lower edge of the Height of bathroom fittings: 70 cm opens manually. It is not marked with stripes or a logo in a contras- mirror: 100 cm ting colour. Shower: The alternative door is 80 cm wide, and is very heavy and difficult to Approach area: 176 cm Shower base: level with floor open. Shower floor: non-slip Shower stool or chair: fixed and folding ACCESSIBILITY – HEARING IMPAIRED Height and location of horizontal Has a vertical grab bar which is grab bar: 52 cm, on wall to side used for adjusting the height of the Room of tap shower head Internet connection: yes TV which communicates with Tap: mixer tap Height of tap: 100 cm on accessible reception: no wall TV with teletext decoder: yes TV has alarm clock with visual alert: Lifts yes Accessible up to the door Height of call buttons: 100-120 cm Bedside plug socket: yes Entrance door with peephole: no Width of door: 80 cm Width and depth of cab: Written information on available Light signals to indicate a knock 110 and 140 cm services: yes at the door: no Height of lift buttons: 100-120 cm Height of handrail: 100 cm Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

442 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 443 ACCOMMODATION 4 STAR HOTELS POSADA DEL DRAGÓN, Other Location Access Main BOUTIQUE HOTEL & BAR amenities characteristics Calle Cava Baja, 14 Reception Ground floor Accessible Height of reception desk: 28005 Madrid 110 cm Restaurant / Basement -1 Accessible Height of buffet bar: Telephone: 91 119 14 24 Breakfast 45 cm and 90 cm Fax: 91 119 14 25 buffet Height of table: 72 cm Height beneath table: 70 cm Width beneath table: 80 cm Web: www.posadadeldragon.com Depth beneath table: 80 cm Metro without lift: La and Tirso de Molina

Bus: 31, 50 and 65 POSADA DEL DRAGÓN ACCESSIBILITY – VISUALLY IMPAIRED ACCESS The entrance to the hotel is level with the street. It has a clearance width of 1.10 m. Signs The main entranceway has a 6 cm high step, with an alternative Signs the same size: yes, average height of 150-180 cm and a font size entranceway next to the main one, namely the entrance to the res- of ≥ 1.5 cm taurant. Lettering in a colour which Text and symbols: not in relief The alternative entranceway comprises an inward opening double contrasts with the background: yes and not in Braille wooden door. It has a clearance width of 1.53 m and the ramped Main stairs step has a 10.5% incline. Edge of stairs marked with a Side protection skirting board of Neither of the entrances has a doorbell or a video intercom. non-slip strip in a contrasting ≥ 12 cm on both sides: no There is an accessible route that takes guests straight to the recep- colour: no tion and help desk. Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is ACCESSIBILITY – HEARING IMPAIRED blocked off: there is none Continuous handrails on Handrail extends at top and bottom Room half-landings: yes of stairs: no Internet connection: yes TV which communicates with Strip of surface of a different texture and contrasting colour at the top reception: yes and bottom of the stairs: no TV with teletext decoder: no TV has alarm clock with visual alert: Lifts no Cab with audio signals: yes Control buttons in contrasting Bedside plug socket: yes Entrance door with peephole: no colour: yes Written information on available Light signals to indicate a knock Keypad with numbers in relief: Keypad with numbers in Braille: services: no at the door: no yes no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor and Emergency button with a light direction of movement, both inside to show that the emergency call and outside the cab: only inside has been received: yes Emergency system Emergency alarm systems with visual alerts: no

444 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 445 ACCOMMODATION 4 STAR HOTELS Posada del Dragón ACCESSIBILITY – PHYSICALLY DISABLED Toilet: Seat height: 42 cm Height of flush mechanism: 78 cm Approach area: right hand side Folding grab bar on the right hand Adapted room (No. 003) Number of adapted rooms: 1 60 cm, left hand side 70 cm and side: 60 - 75 cm On the ground floor accessible Width of door: 77 cm frontal 140 cm via lift Folding grab bar on the left hand Distance between bars: 66 cm Clear turning circle inside Height of climate control: 155 cm side: 60 - 75 cm (diameter): Ø 150 cm Basin: Height of bed: 55 cm Space for access to the bed: right Height and clearance beneath the Tap: regular tap requiring twisting hand side 110 cm, left hand side basin: 80 cm with no clearance movement – difficult to use 55 cm beneath the basin Wardrobe doors: swing door Height of hanger rail: 170 cm Height of the lower edge of the Min. and max. height of bathroom opening to 90º with doorknob, mirror: 123 cm fittings: 105 cm difficult to open Lifts Total number of lifts: 1 Min. and max. height of wardrobe shelves and drawers: 85 cm Floors served: all floors Accessible up to the door Bathroom in adapted room Height of call buttons: 90 cm Width of door: 80 cm Door: Sliding door with a width of Clear turning circle inside Width and depth of cab: 96 Min. and max. height of the call 84 cm (diameter): Ø 150 cm and 130 cm buttons: 80 cm and 115 cm Toilet: Height of handrail: 90 cm Mirror opposite the door: yes Seat height: 40 cm Height of flush mechanism: 79 cm Approach area: right hand side Folding grab bar on the right hand 175 cm, and front 90 cm side: 75 – 80 cm Folding grab bar on the left hand Distance between bars: 68 cm side: 75 – 80 cm Basin: Height and clearance beneath the Tap: mixer tap easy to use basin: 75 cm and 50 cm Other Location Access Main Height of the lower edge of the Min. and max. height of bathroom amenities characteristics mirror: 130 cm fittings: 85 cm Reception Ground floor Accessible Height of reception desk: Shower: 113 cm Width and depth of approach area: Shower base: level with the floor Cafeteria Ground floor Accessible Height of bar: 113 cm 110 cm and 170 cm Height of table: 78 cm Shower floor: non-slip Shower chair or seat: fixed and Height beneath table 73 cm folding seats Width beneath table: 80 cm Height and location of horizontal Height and location of vertical grab Depth beneath table: 35 cm grab bar: 70 cm on the same wall bar: 70 - 90 cm on the wall to the Restaurant / Ground floor Accessible Height of buffet bar: as the tap, L-shaped side of the tap, diagonal Breakfast 80 - 113 cm Tap: mixer tap easy to use Height of the tap: 110 cm on the buffet Height of table: 75 cm same wall as the fixed shower seat Height beneath table 70 cm Adjustable height shower head: Shower screen: no Width beneath table: 80 cm 110 - 196 cm Depth beneath table: 35 cm Adapted bathroom in communal areas Meeting Ground floor Accessible Depending on the event. It is Located next to reception and On ground floor - accessible rooms a small room suitable for small cafeteria (1) meetings and business Bathroom door: sliding door with a Cubicle door: inward opening with a dinners and lunches width of 72 cm width of 66 cm Clear turning circle inside (diameter): Ø 150 cm

446 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 447 ACCOMMODATION 4 STAR HOTELS

PRAGA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle de Antonio López, 65 28019 Madrid Bedrooms Colour of door contrasts with Information about hotel services Telephone: 91 469 06 00 adjacent walls: yes available in Braille: no and in large Fax: 91 469 06 00 print: no Room lighting with dimmer switch: TV remote control with large Web: www.h-santos.es no numbers: yes and in contrasting colours: yes Metro without lift: Marqués de Vadillo Room free of projecting elements: Audible signals to indicate no emergency alarm: yes Signs Bus: 23 and N15 Signs the same size: yes, but are only available to indicate bedrooms PRAGA and for emergency signs. General lack of signs. Average height of 170 cm and a font size of 3 cm Lettering in a colour which con- Text and symbols: not in relief and ACCESS trasts with the background: yes not in Braille The main entrance has a ramp in front of the door. The ramp is 3 m Main stairs wide, 1.09 m long and has a non-recommended incline of 15%. Edge of stairs marked with a Side protection skirting board of There is no handrail, and the ends of the ramp are not indicated by a non-slip strip in a contrasting colour: ≥ 12 cm on both sides: no, distinctively textured and contrastingly coloured floor surface. no just on one side There is an automatic sliding glass door which is 3 m wide. It is mar- Steps have a riser: yes ked with the hotel’s logo in a contrasting colour. Steps have nosing: yes All steps are the same height: yes The space under the stairs is Handrail on either side: no, blocked off: yes only on one side Continuous handrails on half- Handrail extends past the top and landings: yes bottom of stairs: yes Distinctively textured and contrastingly coloured strip at the top and bottom ACCESSIBILITY – HEARING IMPAIRED of the stairs: no Lifts Room Cab with audio signals: yes Control buttons in contrasting Internet connection: yes TV which communicates with colours: yes reception: yes Keypad with numbers in relief: yes Keypad with numbers in Braille: yes TV with teletext decoder: yes TV has alarm clock with visual alert: Strip of surface of a different texture and contrasting colour at entrance yes to lift: yes Bedside plug socket: yes Entrance door with peephole: no Emergency System Written information on available Light signals to indicate a knock Audible alarm system in place in case of emergency: yes services: no at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

448 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 449 ACCOMMODATION 4 STAR HOTELS Praga

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 421) No. of adapted rooms: 5 116 cm On 4th floor, accessible via lift Width of door: 83 cm Cafeteria Ground floor Not Height of table: 74.5 cm Clear turning circle inside Height of climate control: 120 cm accessible, Height beneath table: 71 cm (diameter): Ø 150 cm with stairs Width beneath table: 120 cm Height of bed: 54 cm Space for access to the bed: left Depth beneath table: 20 cm hand side 90 cm, right hand side Restaurant / Ground floor Accessible Height of table: 75 cm 90 cm Breakfast Height beneath table: 70 cm Wardrobe doors: sliding Height of hanger rail: 130 cm buffet Width beneath table: 120 cm Height of wardrobe shelves and drawers: 50-159 cm Depth beneath table: 71 cm Bathroom in adapted room Meeting Ground floorAccessible Door: inward opening with width of Clear turning circle inside rooms (1) 83 cm (diameter): Ø 150 cm Parking Basement -1 Accessible There are no parking spaces Toilet: via service for people with limited Seat height: 42 cm Height of flush mechanism: 100 cm lift, door has mobility (PRM), indicated by Approach area: on one side Folding grab bar on approach side a width of the disabled parking sign ≥ 80 cm 80 cm, the (ISA) Fixed grab bar on opposite side Distance between bars: 69 cm cab has a Basin: width of Height and clearance beneath Tap: mixer tap 112 cm and the basin: 73 cm and 23 cm a depth of Height of the lower edge Height of bathroom fittings: 131 cm of the mirror: 91 cm 100-124 cm Bath: Height of bath: 45 cm Horizontal grab bar on approach side No transfer chair or platform Tap: mixer tap Lifts Accessible up to the door Height of call buttons: 144 cm Width of door: 70 cm Width and depth of cab: 112 and 85 cm Height of lift buttons: 121-149 cm

450 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 451 ACCOMMODATION 4 STAR HOTELS

PULLMAN MADRID ACCESSIBILITY – VISUALLY IMPAIRED AIRPORT & FERIA HOTEL Avenida de la Capital de España, 10 Signs 28042 Madrid Signs the same size: yes, average height of 160-200 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief Telephone: 91 721 00 70 contrasts with the background: yes and not in Braille Fax: 91 721 05 15 Main stairs Edge of stairs marked with a Side protection skirting board of Web: www.pullmanhoteles.com non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Metro with lift: Campo de las Naciones Steps have a riser: no All steps are the same height: yes PULLMAN MADRID AIRPORT & FERIA Steps have nosing: no Bus: 122, 112 and 10 The space under the stairs is blocked off: there is none Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no ACCESS Strip of surface of a different texture and contrasting colour at the top The main entrance is accessible and has a level surface. and bottom of the stairs: no There is an automatic revolving glass door which is ≥ 90 cm wide. Lifts There are 2 alternative swing doors on either side of the revolving Cab with audio signals: yes Control buttons in contrasting door, each of which is 82 cm wide. colour: yes None of the doors are marked with horizontal strips or a logo in a Keypad with numbers in relief: Keypad with numbers in Braille: contrasting colour. yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

452 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 453 ACCOMMODATION 4 STAR HOTELS Pullman Madrid Airport & Feria Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 218) No. of adapted rooms: 4 116 cm On 2nd floor, accessible via lift Width of door: 86 cm Communal Accessible None of them are adapted for Clear turning circle inside Height of climate control: WCs wheelchair users (diameter): Ø 150 cm 146-154 cm Cafeteria Ground floor Accessible Height of bar: 116 cm Height of bed: 60 cm Space for access to the bed: left Height of table: 50 cm hand side ≥ 90 cm, right hand side Restaurant / Ground floor Accessible Height buffet bar: 86 cm ≥ 90 cm Breakfast Height of table: 73 cm Wardrobe doors: handles, Height of hanger rail: 190 cm buffet Height beneath table: 70 cm difficult to open Width beneath table: 80 cm Bathroom in adapted room Depth beneath table: 15 cm Door: inward opening with width of Clear turning circle inside Meeting Ground floorAccessible 90 cm (diameter): Ø 150 cm rooms (6) Toilet: Pool Accessible No hoist for getting into the Seat height: 45 cm Height of flush mechanism: 100 cm via lift and pool. No specially adapted Approach area: none ≥ 80 cm Fixed grab bar at a height of ramp with changing rooms or toilets 50-73 cm an incline Basin: of 9%. No Height and clearance beneath Tap: mixer tap handrail the basin: 65 cm and 30 cm Parking Accessible There are parking spaces for Height of the lower edge Height of bathroom fittings: via lift and people with limited mobility of the mirror: 96 cm 126-140 cm ramp with (PRM), indicated by the Bath: an incline disabled parking sign (ISA) Height of bath: 54 cm No horizontal grab bar of 11%. No Transfer chair or platform: yes Vertical grad bar at height of handrail 76-97 cm Tap: mixer tap at height of 97 cm Lifts (Panoramic) Accessible up to the door Height of call buttons: 112-116 cm Width of door: 79 cm Width and depth of cab: 117 and 128 cm Height of lift buttons: 109-121 cm

454 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 455 ACCOMMODATION 4 STAR HOTELS

QUO PUERTA DEL SOL HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle de Sevilla, 4 28014 Madrid Signs Signs the same size: yes, average height of 165-170 cm and a font size Telephone: 91 532 90 40 of ≥ 1.5 cm Fax: 91 531 28 34 Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Web: www.hotelesquo.com Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no Metro without lift: Sevilla colour: no Steps have a riser: yes All steps are the same height: yes Bus: 3 and 150 Steps have nosing: no QUO PUERTA DEL SOL The space under the stairs is ACCESS blocked off: no Continuous handrails on Handrail extends at top and bottom The main entrance has 2 steps and no alternative ramp. There is a half-landings: no of stairs: no manually opened glass door which is 1.45 m wide. It is not marked Strip of surface of a different texture and contrasting colour at the top with horizontal strips or a logo in a contrasting colour. and bottom of the stairs: no There is an alternative, level entrance on Calle de Arlabán at the side Lifts of the hotel. It has a wooden swing door which is 77 cm wide. To get Cab with audio signals: yes Control buttons in contrasting in, one must use an entry-phone which is located at a height of colour: yes 1.60 m. Keypad with numbers in relief: Keypad with numbers in Braille: Between the entrance and the reception area is a ramp 1.35 m long, yes no with an acceptable incline of 8%. There is no handrail, and the ends of the ramp are not indicated by a distinctively textured and contras- tingly coloured floor surface. ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: no TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

456 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 457 ACCOMMODATION 4 STAR HOTELS Quo Puerta del Sol

ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room No. of adapted rooms: 2 via ramp 112 cm Accessible via lift Width of door: 78 cm described Clear turning circle inside Height of climate control: above (diameter): Ø 150 cm 137-154 cm Cafeteria Basement -1 Accessible Height of bar: 98 cm Height of bed: 57 cm Height of wardrobe shelves and via lift Height of table: 77 cm drawers: 25-145 cm Height beneath table: 65 cm Wardrobe doors: with knobs, Height of hanger rail: 145 cm Width beneath table: 88 cm difficult to use Bathroom in adapted room Depth beneath table: 70 cm Door: width of 81 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 81 cm Approach area: none ≥ 80 cm Folding grab bar on approach side Fixed grab bar on opposite side Distance between bars: 83 cm Basin: Height and clearance beneath Tap: mixer tap the basin: 68 and 19 cm Height of the lower edge Height of bathroom fittings: of the mirror: 90 cm 132-162 cm Bath: Height of bath: 48 cm No horizontal grab bar ACCESSIBILITY – VISUALLY IMPAIRED Transfer platform: no Tap difficult to use at height of 55 cm Signs Adapted bathroom No. of adapted toilets: 1 Signs the same size: yes, average height of 154-194 cm and a font size in communal areas of ≥ 1.5 cm On first floor, accessible via lift Door: width of 77 cm Lettering in a colour which Text and symbols: not in relief Clear turning circle inside (diameter): Ø 150 cm contrasts with the background: yes and not in Braille Toilet: Main stairs Seat height: 40 cm Height of flush mechanism: 80 cm Edge of stairs marked with a Side protection skirting board of Approach area: on one side Folding grab bar on approach side non-slip strip in a contrasting ≥ 12 cm on both sides: no 150 cm colour: no Fixed grab bar on opposite side of approach Steps have a riser: yes All steps are the same height: yes Basin: The space under the stairs is blocked off: yes Height and clearance beneath Tap: mixer tap Continuous handrails on Handrail extends at top and bottom the basin: 80 cm and 29 cm half-landings: no of stairs: no Height of the lower edge Height of bathroom fittings: Strip of surface of a different texture and contrasting colour at the top of the mirror: 92 cm 100-150 cm and bottom of the stairs: no Lifts Lifts Accessible up to the door Height of call buttons: 101 cm Cab with audio signals: no Control buttons in contrasting Width of door: 80 cm Width and depth of cab: colour: no 112 and 119 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height of lift buttons: 94-130 cm Height of handrail: 83 cm yes yes

458 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 459 ACCOMMODATION 4 STAR HOTELS Radisson BLU RADISSON BLU HOTEL, MADRID PRADO ACCESSIBILITY – PHYSICALLY DISABLED Calle Moratín, 52 28014 Madrid Adapted room (No. 302) Number of adapted rooms: 2 Telephone: 91 524 26 26 On the 3rd floor accessible via lift Width of door: 77 cm Fax: 91 369 73 71 Clear turning circle inside Height of climate control: 160 cm (diameter): Ø 150 cm Web: www.radissonblu.com/pradohotel-madrid Height of bed: 56 cm Space for access to the bed: right hand side 100 cm Metro with lift: Atocha Renfe Wardrobe doors: swing door Height of hanger rail: 182 cm opening to 90º with doorknob Bus: 27 and 34 Min. and max. height of wardrobe shelves and drawers: 30 cm and RADISSON BLU 90 cm ACCESS Bathroom in adapted room The entrance to the hotel is level with the street. It has a clearance Door: opens outwards with a width Clear turning circle inside width of 1.40 m and a slope with a 3.5% incline. of 76 cm (diameter): Ø 150 cm There is a large set of inward opening wooden double doors that are Toilet: always open with a clearance width of over 1.20 m. Next are two Seat height: 40 cm Height of flush mechanism: 100 cm sets of identical automatic double glass doors, each with a clearance Approach area: on right hand side Folding grab bar on the right hand width of 120 cm. They are marked with double horizontal stripes but 115 cm, on left hand side 110 cm side: 56 – 76 cm not in contrasting colours. The distance between each set of doors is and front 105 cm 1.65 m. Folding grab bar on the left hand Distance between bars: 65 cm There is a doorbell at a height of 1.42 m. side: 56 – 76 cm Before the doors is a doormat that is securely affixed to the floor. Basin: There is an accessible route that takes guests straight to the recep- Height and clearance beneath the Tap: mixer tap easy to use tion and help desk. basin: 69 cm and 60 cm Height of the lower edge of the Min. and max. height of bathroom ACCESSIBILITY – HEARING IMPAIRED mirror: 107 cm fittings: 75 cm Shower: Room Width and depth of approach area: Shower base: level with the floor Internet connection: yes TV which communicates with 120 cm and ≥ 120 cm reception: yes Shower floor: non-slip Shower chair or seat: fixed and TV with teletext decoder: yes TV has alarm clock with visual alert: folding seats yes Height and location of horizontal Height and location of vertical grab Bedside plug socket: yes Entrance door with peephole: no grab bar: 95 cm on the same wall bar: 95 - 183 cm to the side of the Written information on available Light signals to indicate a knock as the tap tap on the same wall services: no at the door: no Tap: mixer tap easy to use Height of the tap: 110 cm and Communal WCs perpendicular to fixed shower seat Door lock with visual aid to indicate Cubicle doors with a gap Non-adjustable height shower Shower screen: no either free or occupied: no underneath to see if there is head: 110 cm someone inside: no Adapted bathroom in Total number of adapted toilets: 1 Lifts communal areas Visual signs indicating the floor and Emergency button with a light Located next to the spa via lift On basement floor -1 - Accessible direction of movement, both inside to show that the emergency call Bathroom door: none Cubicle door: sliding door with a and outside the cab: no has been received: yes width of 77 cm Emergency system Clear turning circle inside (diameter): Ø 150 cm Emergency alarm systems with visual alerts: no

460 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 461 ACCOMMODATION 4 STAR HOTELS Radisson BLU Toilet: Seat height: 50 cm Height of flush mechanism: 86 cm ACCESSIBILITY – VISUALLY IMPAIRED Approach area: right hand side Folding grab bar on the right hand 145 cm and frontal 136 cm side at a height of 58 - 78 cm Folding grab bar on the left hand side: none Bedrooms Basin: Colour of door contrasts with Information about hotel services Height and clearance beneath the Tap: mixer tap easy to use adjacent walls: no available in Braille: no and in large basin: 70 cm and 50 cm print: no Height of the lower edge of the Min. and max. height of bathroom Room lighting with dimmer switch: TV remote control with large mirror: 115 cm fittings: 100 cm no numbers: yes and in contrasting Lifts Total number of lifts: 2 colours: yes The floor at the entrance of the lift suitable for people with reduced Room free of projecting elements: Audible signals to indicate mobility (PRM) is of a different colour. no emergency alarm: yes Floors served: all floors Accessible up to the door Signs Height of call buttons: 96 – 100 cm Width of door: 80 cm Signs the same size: yes, average height of 170 cm and a font size of Width and depth of cab: Min. and max. height of the call 3 cm 103 and 147 cm buttons: 100 cm and 122 cm Lettering in a colour which con- Text and symbols: not in relief and Height of handrail: 90 cm Mirror opposite the door: yes trasts with the background: yes not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting colour: 12 cm on both sides: yes no Steps have a riser: yes Other Location Access Main Steps have nosing: no All steps are the same height: yes amenities characteristics The space under the stairs is Handrail on either side: yes Reception Ground floor Accessible Height of reception desk: blocked off: yes 119 cm Continuous handrails on half- Handrail extends past the top and Cafeteria Mezzanine Accessible Height of bar: 116 cm landings: no bottom of stairs: no via lift Height of table: 43 cm Distinctively textured and contrastingly coloured strip at the top and bottom Height beneath table 41 cm of the stairs: no Width beneath table: 80 cm Lifts Restaurant / Mezzanine Accessible Height of buffet bar: Cab with audio signals: yes Control buttons in contrasting Breakfast via lift 72 - 87 cm colours: yes buffet Height of table: 76 cm Keypad with numbers in relief: yes Keypad with numbers in Braille: no Height beneath table 71 cm Distinctively textured and contrastingly coloured strip at entrance to lift: Width beneath table: 80 cm yes, on one of the lifts, contrasting colour but not texture Depth beneath table: 30 cm Emergency System Meeting Mezzanine Accessible Furniture changes depending Audible alarm system in place in case of emergency: yes rooms via lift on the event 1 large one can be converted into three smaller ones Spa & Gym Basement -1 Accessible Hoist available for getting into via lift the pool. No specially adapted changing rooms or toilets

462 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 463 ACCOMMODATION 4 STAR HOTELS Rafael Hoteles Atocha RAFAEL HOTELES ATOCHA ACCESSIBILITY – PHYSICALLY DISABLED Calle de Méndez Álvaro, 30 Madrid Adapted room (No. 101) No. of adapted rooms: 4 st Telelphone: 91 468 81 00 On 1 floor, accessible via lift Width of door: 78.5 cm Clear turning circle inside Height of climate control: 137 cm Fax: 91 468 81 20 (diameter): Ø 150 cm and another next to the bed 86-93 cm Web: www.rafaelhoteles.com Height of bed: 53 cm Space for access to the bed: right hand side 98 cm, left hand side Metro with lift: Palos de la Frontera 123 cm Wardrobe doors: sliding Height of hanger rail: 174 cm RAFAEL Bus: 8 and 102 Height of wardrobe shelves and drawers: 68 cm HOTELES ATOCHA Bathroom in adapted room Door: outward opening with width Clear turning circle inside of 78.5 cm (diameter): Ø 150 cm ACCESS Toilet: Seat height: 41 cm Height of flush mechanism: 77 cm The main entrance has a step with an alternative ramp. The ramp is Approach area: left hand side Fixed grab bar on right hand side: 3.44 m wide, 55 cm long with a non-recommended incline of 16%. 110 cm, front 150 cm 85 cm The ends of the ramp are indicated by a distinctively textured floor Folding grab bar on left hand Distance between bars: 78.5 cm surface, but there is no handrail. side: 70-85 cm There is an automatic sliding glass door which is 1.66 m wide. It is Basin: marked with horizontal strips and a logo. Height and clearance beneath Tap: mixer tap the basin: 74 and 60 cm Height of the lower edge Height of bathroom fittings: of the mirror: 93 cm 81-135 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Approach area: 120 cm Shower base: level with floor Shower floor: non-slip Shower stool or chair: fixed Room and folding Internet connection: yes TV which communicates with Height and location of horizontal Has a vertical grab bar which is reception: no grab bar: 120 cm, on the same used for adjusting the height of the TV with teletext decoder: yes TV has alarm clock with visual alert: wall as the tap shower head no Tap: mixer tap Height of tap: 100 cm on Bedside plug socket: yes Entrance door with peephole: no accessible wall Written information on available Light signals to indicate a knock Adjustable shower head height: Folding shower screen services: yes at the door: no yes Communal WCs Adapted bathroom No. of adapted toilets: 1 Door lock with visual aid to indicate Cubicle doors with a gap in communal area either free or occupied: no underneath to see if there is On ground floor, accessible Door: outward opening with a width someone inside: no of 80.5 cm Lifts Clear turning circle inside (diameter): Ø 150 cm Visual signs indicating the floor Emergency button with a light Toilet: and direction of movement, both to show that the emergency call Seat height: 41 cm Height of flush mechanism: 76 cm inside and outside the cab: yes has been received: no Approach area: on one side Folding grab bar on approach side: Emergency system 114 cm, front 78 cm 65 cm Emergency alarm systems with visual alerts: no

464 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 465 ACCOMMODATION 4 STAR HOTELS Rafael Hoteles Atocha

Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: pressure tap the basin: 73 cm and 32 cm Signs Height of the lower edge Height of bathroom fittings: Signs the same size: yes, average height of 176-185 cm and a font size of the mirror: 90.5 cm 80-124 cm of 5 cm Lifts No. of lifts: 2 Lettering in a colour which Text and symbols: not in relief Accessible up to the door Height of call buttons: 117-125 cm contrasts with the background: no and not in Braille Width of door: 80 cm Width and depth of cab: Main stairs 102 and 117 cm Edge of stairs marked with a Side protection skirting board of Height of lift buttons: 106-122 cm Height of handrail: 98 cm non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: no Other Location Access Main The space under the stairs is Handrail on either side: on only amenities characteristics blocked off: yes one side Reception Ground floor Accessible Height of reception desk: Continuous handrails on Handrail extends at top and bottom 102 cm half-landings: yes of stairs: no Cafeteria Ground floor Accessible Height of bar: 115 cm Strip of surface of a different texture and contrasting colour at the top Height of table: 70 cm and bottom of the stairs: no Height beneath table: Lifts 67.5 cm Cab with audio signals: no Control buttons in contrasting Width beneath table: 60 cm colour: yes Depth beneath table: 12 cm Keypad with numbers in relief: Keypad with numbers in Braille: Tables with a central leg yes yes Restaurant Ground floor Accessible Height of table: 77 cm Height beneath table: 75 cm Width beneath table: 97 cm Depth beneath table: 90 cm Breakfast First floor Accessible Height of buffet bar: 74 cm buffet room via lift Height of table: 74 cm (Cibeles Height beneath table: 72 cm Room) Width beneath table: 60 cm Depth beneath table: 78 cm Meeting 4 on ground Accessible Height of table: 74 cm rooms (7) floor, 3 on Height beneath table: 72 cm first floor Width beneath table: 60 cm Depth beneath table: 78 cm Pool Ground floor Accessible No hoist for getting into the pool. No specially adapted changing rooms or toilets Parking Basement -1 Accessible There is 1 parking space for via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

466 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 467 ACCOMMODATION 4 STAR HOTELS Rafael Hoteles Orense RAFAEL HOTELES ORENSE ACCESSIBILITY – PHYSICALLY DISABLED Calle de Pedro Teixeira, 5 28020 Madrid Adapted room (No. 113) No. of adapted rooms: 1 On 1st floor, not accessible – Width of door: 75 cm Telephone: 91 597 15 68 see Lift section Fax: 91 597 12 95 Clear turning circle inside Height of climate control: 100 cm (diameter): Ø 150 cm Web: www.rafelhoteles.com Height of bed: 60 cm Space for access to the bed: right hand side 84 cm, left hand side Metro without lift: Santiago Bernabéu 93 cm Wardrobe doors: handles, Height of hanger rail: 129 cm RAFAEL HOTELES Bus: 5, 126 and 149 easy to use ORENSE Bathroom in adapted room Door: outward opening with Clear turning circle inside width of 75 cm (diameter): Ø 150 cm Toilet: ACCESS Seat height: 42 cm Height of flush mechanism: 100 cm The entrance has a single step and some stairs. There is no ramp or Approach area: left hand side Fixed grab bar on right hand side handrail. 63 cm There are 2 sets of automatic sliding glass doors, which are 1.87 m Folding grab bar on left hand side Distance between bars: 72 cm wide. They are marked with horizontal strips or a logo in a contras- Basin: ting colour. Height and clearance beneath Tap: mixer tap the basin: 76 and 29 cm Height of the lower edge Height of bathroom fittings: 93 cm of the mirror: 93 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Folding shower screen Shower base: level with floor Shower floor: non-slip Shower stool or chair: fixed Height and location of horizontal Height and location of vertical grab Room grab bar: 70 cm bar: 70-148 cm Internet connection: yes TV which communicates with Tap: mixer tap Adjustable shower head height: yes reception: yes Lifts TV with teletext decoder: yes TV has alarm clock with visual alert: On ground floor there are 2 steps Height of call buttons: 107-110 cm yes which hamper access to the lift Bedside plug socket: yes Entrance door with peephole: no Width of door: 80 cm Width and depth of cab: Written information on available Light signals to indicate a knock 98 and 134 cm services: yes at the door: no Height of lift buttons: 113-144 cm Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

468 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 469 ACCOMMODATION 4 STAR HOTELS

Other Location Access Main RAFAEL HOTELES VENTAS amenities characteristics Calle de Alcalá, 269 Reception Ground floor Accessible Height of reception desk: Madrid 107-121 cm Cafeteria / Ground floor Down stairs, Height of bar: 112 cm Telephone: 91 326 16 20 Restaurant no Height of table: 73 cm Fax: 91 326 18 19 alternative Height beneath table: 68 cm ramp Width beneath table: 58 cm Depth beneath table: 81 cm Web: www.rafaelhoteles.com Meeting Ground floor Up stairs, rooms (4) no Metro without lift: El Carmen alternative ramp RAFAEL HOTELES Bus: 38, 106, 146, 110, 210 and N5 Parking Basement Accessible There are no parking spaces VENTAS -1 and -2 via lift for people with limited mobility (PRM), indicated by the disabled parking sign ACCESS (ISA) The entrance has various steps and a ramp which is 88 cm wide, 2.20 m long and has a non-recommended incline of 18%. The ramp has a handrail and is indicated by a distinctively textured and con- trastingly coloured floor surface. ACCESSIBILITY – VISUALLY IMPAIRED There are 2 sets of manually operated swing glass doors which mea- sure 1.16 m wide and 57 cm wide respectively. They are not marked Signs with horizontal strips or a logo in a contrasting colour. Signs the same size: yes, average height of 170-180 cm and a font size of 3.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille ACCESSIBILITY – HEARING IMPAIRED Main stairs Edge of stairs marked with a Side protection skirting board of Room non-slip strip in a contrasting ≥ 12 cm on both sides: no Internet connection: yes TV which communicates with colour: yes reception: no Steps have a riser: yes All steps are the same height: yes TV with teletext decoder: yes TV has alarm clock with visual alert: Steps have nosing: no no The space under the stairs is Handrail on either side: no Bedside plug socket: yes Entrance door with peephole: no blocked off: there is none Written information on available Light signals to indicate a knock Continuous handrails on Handrail extends at top and bottom services: yes at the door: no half-landings: there is none of stairs: there is none Communal WCs Strip of surface of a different texture and contrasting colour at the top Door lock with visual aid to indicate Cubicle doors with a gap and bottom of the stairs: no either free or occupied: no underneath to see if there is Lifts someone inside: no Cab with audio signals: no Control buttons in contrasting Lifts colour: yes Visual signs indicating the floor Emergency button with a light Keypad with numbers in relief: Keypad with numbers in Braille: and direction of movement, both to show that the emergency call yes no inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

470 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 471 ACCOMMODATION 4 STAR HOTELS Rafael Hoteles Ventas Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room No. of adapted rooms: 3 113 cm Accessible via lift Width of door: 75 cm Cafeteria / Ground floor Accessible Clear turning circle inside Height of climate control: 147 cm Restaurant via a ramp (diameter): Ø 150 cm with a width Height of bed: 50 cm Space for access to the bed: left of 1.15 m, a hand side 70 cm, right hand side length of 220 cm 4.20 m and Height of hanger rail: 170 cm an adequate Bathroom in adapted room incline of 5% Door: width of 91 cm Clear turning circle inside Meeting Ground floorAccessible (diameter): Ø 150 cm rooms (4) via a ramp Toilet: Insufficient transfer space with a width Seat height: 41 cm Approach area: none ≥ 80 cm of 1.15 m, a No grab bars length of Basin: 4.20 m and Height and clearance beneath Tap: mixer tap an adequate the basin: 65 cm incline of 5% Height of the lower edge Height of bathroom fittings: Parking Basement -1 Accessible There is 1 parking space for of the mirror: 90 cm 70-120 cm via lift people with limited mobility Bath: (PRM), indicated by the Height of bath: 41 cm Tap: mixer tap at height of 60 cm disabled parking sign (ISA) Transfer chair or platform: no Lifts Accessible up to the door Height of call buttons: 90-160 cm Width of door: 80 cm Width and depth of cab: 108 and 130 cm ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 150-180 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

472 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 473 ACCOMMODATION 4 STAR HOTELS Santos Maydrit SANTOS MAYDRIT HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Piragua, 1 28042 Madrid Adapted room (No. 101) No. of adapted rooms: 3 st Telephone: 91 196 92 00 On 1 floor, accessible via lift Width of door: 84 cm Clear turning circle inside Height of climate control: 110 cm Fax: 91 196 92 22 (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: right Web: www.h-santos.es hand side 180 cm, left hand side 92 cm Metro with lift: El Capricho Wardrobe doors: no doors Height of hanger rail: 170 cm Height of wardrobe shelves and drawers: 40-50 cm Bus: 114 and 115 Bathroom in adapted room SANTOS MAYDRIT Door: sliding with width of 75 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 100 cm ACCESS Approach area: right hand side Folding grab bar on right hand side: The entrance is accessible and has a level surface. 160 cm, front 110 cm 90 cm It has an automatic revolving main door. There are 2 alternative Fixed grab bar on left hand side: Distance between bars: 85 cm swing doors 1 m wide on either side of the revolving door. 90 cm The swing doors are made of glass and are marked with the hotel’s Basin: logo in a contrasting colour. Height and clearance beneath Tap: mixer tap the basin: 78 and 53 cm Height of the lower edge Height of bathroom fittings: 85 cm of the mirror: 91 cm Shower: Approach area: 150 cm Shower base: level with floor ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower stool or chair: fixed on wall to side of tap Room Height and location of horizontal Height and location of vertical grab Internet connection: yes TV which communicates with grab bar: 95 cm, on wall to the bar: 95-167 cm, on wall to the side reception: no side of the tap of the tap TV with teletext decoder: yes TV has alarm clock with visual alert: Tap: mixer tap Height of tap: 90 cm on accessible yes wall Bedside plug socket: yes Entrance door with peephole: no Adjustable shower head height: No shower screen or curtain Written information on available Light signals to indicate a knock yes services: yes at the door: no Lifts No. of lifts: 2, connecting all floors Communal WCs Accessible up to the door Height of call buttons: 110 cm Door lock with visual aid to indicate Cubicle doors with a gap Width of door: 89 cm Width and depth of cab: either free or occupied: no underneath to see if there is 130 and 160 cm someone inside: no Height of lift buttons: 90-114 cm Height of handrail: 90 cm Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

474 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 475 ACCOMMODATION 4 STAR HOTELS Santos Maydrit Other Location Access Main ACCESSIBILITY – VISUALLY IMPAIRED amenities characteristics Reception Ground floor Accessible Height of reception desk: 120 cm Signs Communal Ground floor Accessible None of them are adapted for Signs the same size: yes, average height of 160-180 cm and a font size WCs wheelchair users of ≥ 1.5 cm Cafeteria Ground floor Accessible Height of bar: 116 cm Lettering in a colour which Text and symbols: not in relief via two Height of table: 75 cm contrasts with the background: no and not in Braille lengths of Height beneath table: 73 cm Main stairs ramp with a Width beneath table: 70 cm Edge of stairs marked with a Side protection skirting board of ength of Depth beneath table: 40 cm non-slip strip in a contrasting ≥ 12 cm on both sides: no 147 cm a Tables with a central leg colour: no width of Steps have a riser: yes All steps are the same height: yes 290 cm and Steps have nosing: no an incline of The space under the stairs is Handrail on either side: on only 6%. Handrail blocked off: yes one side on one side Continuous handrails on Handrail extends at top and bottom Restaurant / Ground floor Accessible Height of buffet bar: half-landings: no of stairs: no Breakfast via ramp as 70-90 cm Strip of surface of a different texture and contrasting colour at the top buffet described Height of table: 75 cm and bottom of the stairs: no above Height beneath table: 73 cm Lifts Width beneath table: 70 cm Cab with audio signals: yes Control buttons in contrasting Depth beneath table: 40 cm colour: yes Tables with a central leg Keypad with numbers in relief: Keypad with numbers in Braille: Meeting Ground floor Accessible Height of table: 73 cm yes no rooms (2) Height beneath table: 71 cm Width beneath table: 180 cm Depth beneath table: 50 cm Pool Ground floor Accessible No hoist for getting into the via ramp as pool. No specially adapted described changing rooms or toilets above Parking Basement Accessible There are 6 parking spaces -1 and -2 via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

476 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 477 ACCOMMODATION 4 STAR HOTELS Senator España SENATOR ESPAÑA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Gran Vía, 70 28013 Madrid Adapted room (No. 101) No. of adapted rooms: 3 Accessible via lift Width of door: 78 cm Telephone: 91 522 82 65 Clear turning circle inside Height of climate control: Fax: 91 522 82 64 (diameter): Ø 150 cm 147-155 cm Height of bed: 55 cm Space for access to the bed: right Web: www.playasenator.com hand side 97 cm Height of wardrobe shelves Height of hanger rail: 185 cm Metro with lift: Plaza de España and drawers: 124-125 cm Bathroom in adapted room Bus: 1, 2, 33, 44, 46, 74, 75, 148 and 202 Door: sliding with a width of Clear turning circle inside SENATOR ESPAÑA 80 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm ACCESS Approach area: on one side Folding grab bar on approach side There is a single step in the main entrance. A mobile ramp is availa- 123 cm ble, the use of which must be requested in advance. The ramp is Fixed grab bar on opposite side Distance between bars: 55 cm 90 cm long and has a non-recommended incline of 16%. Basin: Height of bathroom fittings: Tap: mixer tap There is a manually opened glass door which is 1.64 m wide. It 154 cm carries markings in a contrasting colour. Height of the lower edge of the mirror: 90 cm Bath: Height of bath: 47 cm No horizontal grab bar Height of vertical grab bar: Tap: mixer tap at height of 75 cm 52-69 cm Adapted bathroom No. of adapted toilets: 2 ACCESSIBILITY – HEARING IMPAIRED in communal area On floors -1 and -2, accessible Door: width of 92 cm Room via lift. There are also 3 steps, Internet connection: no TV which communicates with with alternative ramp reception: no Clear turning circle inside (diameter): Ø 150 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Toilet: yes Seat height: 42 cm Height of flush mechanism: 76 cm Bedside plug socket: yes Entrance door with peephole: no Approach area: right hand side Folding grab bar on right hand side Written information on available Light signals to indicate a knock 93 cm services: yes at the door: no Folding grab bar on left hand side Distance between bars: 58 cm Communal WCs Basin: Door lock with visual aid to indicate Cubicle doors with a gap Height and clearance beneath Tap: automatic with sensor either free or occupied: no underneath to see if there is the basin: 75 cm and 30 cm someone inside: no Height of the lower edge Height of bathroom fittings: Lifts of the mirror: 100 cm 112-129 cm Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

478 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 479 ACCOMMODATION 4 STAR HOTELS Senator España Lifts ACCESSIBILITY – VISUALLY IMPAIRED Accessible up to the door Height of call buttons: 101-109 cm Width of door: 80 cm Width and depth of cab: 112 and 141 cm Signs Height of lift buttons: 99-122 cm No handrail Signs the same size: yes, average height of 132-175 cm and a font size of 2-3-5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes Other Location Access Main The space under the stairs is Handrail extends at top and bottom amenities characteristics blocked off: there is none of stairs: yes Reception Ground floor Accessible Height of reception desk: Lifts 113 cm Cab with audio signals: no Control buttons in contrasting Cafeteria Ground floor Accessible Height of bar: 108 cm colour: yes Height of table: 70 cm Keypad with numbers in relief: Keypad with numbers in Braille: Width beneath table: 110 cm yes yes Depth beneath table: 67 cm Restaurant / Basement Accessible Height of table: 74 cm Breakfast -1 via lift Height beneath table: 72 cm buffet Width beneath table: 74 cm Depth beneath table: 33 cm Pool Accessible No hoist for getting into the and Spa via lift. pool. No specially adapted Followed by changing rooms or toilets. three steps Narrow doorways and not and no sufficiente space for a alternative wheelchair to turn around ramp

480 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 481 ACCOMMODATION 4 STAR HOTELS Senator Gran Vía SENATOR GRAN VÍA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Gran Vía, 21 28010 Madrid Adapted room (No. 801) No. of adapted rooms: 1 th Telephone: 91 531 41 51 On 8 floor, accessible via lift Width of door: 80 cm Clear turning circle inside Height of climate control: Fax: 91 524 07 99 (diameter): Ø 150 cm with remote control Height of bed: 54 cm Space for access to the bed: right Web: www.hotelsenatorgranvia.com hand side 100 cm, left hand side 100 cm Metro with lift: Callao Wardrobe doors: sliding Height of hanger rail: 185 cm Metro without lift: Gran Vía Height of wardrobe shelves and drawers: 50 cm Bathroom in adapted room SENATOR GRAN VÍA Bus: 1, 2, 3, 40, 46, 74, 146, 149, 202, Door: outward opening with Clear turning circle inside N16, N17 and N18 width of 76.5 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 74 cm Approach area: neither side Folding grab bar on right hand side ACCESS not front ≥ 80 cm The entrance is accessible and has a level surface. Folding grab bar on left hand side Distance between bars: 69 cm The main door revolves. Next to it is a manually opening swing door, Basin: which is more than 80 cm wide. Height and clearance beneath Tap: mixer tap Both doors are glazed and are not marked with horizontal strips or a the basin: 86 and 52 cm logo in a contrasting colour. Height of the lower edge Height of bathroom fittings: of the mirror: 111 cm 120-125 cm Shower: No grab bars Shower base: level with floor Shower floor: non-slip Shower stool or chair: fixed ACCESSIBILITY – HEARING IMPAIRED Adapted bathroom in communal area Accessible via lift Door: width of 76.5 cm Room Clear turning circle inside (diameter): Ø 150 cm Internet connection: no TV which communicates with Toilet: reception: no Seat height: 42 cm Height of flush mechanism: 75 cm TV with teletext decoder: no TV has alarm clock with visual alert: Approach area: on one side 72 cm Folding grab bar on approach side yes Fixed grab bar on opposite side Distance between bars: 75.5 cm Bedside plug socket: yes Entrance door with peephole: no Basin: Written information on available Light signals to indicate a knock Height and clearance beneath Tap: mixer tap services: yes at the door: no the basin: 67 cm and 52 cm Communal WCs Height of the lower edge Height of bathroom fittings: Door lock with visual aid to indicate Cubicle doors with a gap of the mirror: 88 cm 101-110 cm either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

482 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 483 ACCOMMODATION 4 STAR HOTELS Senator Gran Vía Lifts ACCESSIBILITY – VISUALLY IMPAIRED Accessible up to the door Height of call buttons: 118-125 cm Width of door: 89 cm Width and depth of cab: 111 and 206 cm Signs Height of lift buttons: 103-129 cm Signs the same size: yes, average height of 150-200 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Main stairs Edge of stairs marked with a All steps are the same height: yes non-slip strip in a contrasting colour: no Handrail extends at top and bottom of stairs: yes Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: Other Location Access Main yes yes amenities characteristics Reception Ground floor Accessible Height of reception desk: 94.5-117 cm Cafeteria Ground floor Accessible Height of table: 74 cm Depth beneath table: 30 cm Restaurant / Ground floor Accessible Height of table: 76 cm Breakfast via a ramp Height beneath table: 72 cm buffet with a width Depth beneath table: 34 cm of 87 cm, a length of 5.9 m and a non-re- commended incline of 10% Meeting Ground floorAccessible rooms (1)

484 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 485 ACCOMMODATION 4 STAR HOTELS Silken Puerta Madrid SILKEN PUERTA MADRID HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Juan Rizi, 5 28027 Madrid Adapted room No. of adapted rooms: 4 On 18th floor, accessible via lift Width of door: 85.5 cm Telephone: 91 743 83 00 Clear turning circle inside Height of climate control: 153 cm Fax: 91 743 83 01 (diameter): Ø 150 cm Height of bed: 49 cm Space for access to the bed: right Web: www.hoteles-silken.com hand side 97 cm, left hand side 166 cm Metro: Suances Wardrobe doors: with knobs, Height of hanger rail: 170 cm difficult to open SILKEN Bus: 114 and 115 Height of wardrobe shelves and drawers: 15-169 cm PUERTA MADRID Bathroom in adapted room Door: sliding with a width of Clear turning circle inside ACCESS 80 cm (diameter): Ø 150 cm Toilet: The entrance is accessible and has a level surface. Seat height: 42 cm Height of flush mechanism: 80 cm There is a revolving main door which is 2.20 m wide. There is a con- Approach area: on one side No grab bar for transfer from the trol for the door, located at 1.0 m from the ground, which can stop the 105 cm, on front 170 cm chair door or reduce the speed of its revolutions. Basin: Next to the revolving door is a manually opened swing door 1.31 m Height and clearance beneath Tap: mixer tap wide. the basin: 72 and 30 cm Both doors are made of glass and are not marked with horizontal Height of the lower edge Height of bathroom fittings: strips or a logo in a contrasting colour. of the mirror: 30 cm 130-155 cm Bath: Height of bath: 44 cm Height of horizontal grab bar: 70-75 cm ACCESSIBILITY – HEARING IMPAIRED Transfer platform: no Adjustable shower-head height: yes, 70 cm Room Tap: mixer tap Shower curtain Internet connection: yes TV which communicates with Adapted bathroom in communal area reception: no On floor -1 accessible via lift Door: sliding door, width of TV with teletext decoder: yes TV has alarm clock with visual alert: 96.5 cm no Clear turning circle inside (diameter): Ø 150 cm Bedside plug socket: yes Entrance door with peephole: no Toilet: Written information on available Light signals to indicate a knock Seat height: 42 cm services: yes at the door: no Approach area: on one side No grab bar for transfer to the chair Communal WCs 114 cm, front 85 cm Door lock with visual aid to indicate Cubicle doors with a gap Basin: either free or occupied: no underneath to see if there is Height and clearance beneath Tap: mixer tap someone inside: no the basin: 60 cm and 23.5 cm Lifts Height of the lower edge Height of bathroom fittings: 124 cm Visual signs indicating the floor Emergency button with a light of the mirror: 85 cm and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

486 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 487 ACCOMMODATION 4 STAR HOTELS Silken Puerta Madrid Lifts ACCESSIBILITY – VISUALLY IMPAIRED Accessible up to the door Height of call buttons: 91 cm Width of door: 80 cm Width and depth of cab: 96 and 205 cm Signs Height of lift buttons: 90-130 cm Height of handrail: 72-92.5 cm Signs the same size: yes, average height of 150-180 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: yes Other Location Access Main Steps have a riser: yes All steps are the same height: yes amenities characteristics Steps have nosing: no Reception Ground floor Accessible Height of reception desk: The space under the stairs is Handrail on either side: yes 111 cm blocked off: there is none Cafeteria Ground floor Accessible Height of bar: 112 cm Continuous handrails on Handrail extends at top and bottom Height of table: 40 cm half-landings: yes of stairs: yes Restaurant / Ground floor Accessible Height of buffet bar: 85 cm Strip of surface of a different texture and contrasting colour at the top Breakfast Height of table: 76 cm and bottom of the stairs: yes buffet Height beneath table: 73 cm Lifts Width beneath table: 104 cm Cab with audio signals: yes Control buttons in contrasting Depth beneath table: 53 cm colour: yes Meeting Ground floor Accessible Height of table: 73 cm Keypad with numbers in relief: Keypad with numbers in Braille: rooms (4) Height beneath table: 61 cm yes yes Width beneath table: 140 cm Depth beneath table: 50 cm Parking Basement -1 Accessible There are no parking spaces via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

488 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 489 ACCOMMODATION 4 STAR HOTELS Tach Clement Barajas TACH CLEMENT BARAJAS HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Timón, 35 28042 Madrid Adapted room (No. 101) No. of adapted rooms: 2 On 1st floor, accessible via lift Width of door: 76 cm Telephone: 91 301 07 21 Clear turning circle inside Height of climate control: 165 cm Fax: 91 305 88 77 (diameter): Ø 150 cm Height of bed: 55 cm Space for access to the bed: space Web: www.tach-hotel.es between the beds 100 cm Wardrobe doors: sliding, with Height of hanger rail: 170 cm Metro with lift: Barajas handles, difficult to open Height of wardrobe shelves and drawers: 60-180 cm TACH CLEMENT Bus: 105 and 115 Bathroom in adapted room BARAJAS Door: outward opening with Clear turning circle inside width of 77 cm (diameter): Ø 150 cm Toilet: Seat height: 44 cm Height of flush mechanism: 100 cm ACCESS Approach area: right hand side Folding grab bar opposite toilet at a The main entrance of the hotel is accessible and has a level surface. 117 cm, front 40 cm height of 70-86 cm Entry is gained through two sets of automatic sliding glass doors, No side grab bar which are 1.20 m wide. They are marked with an arrow in a contras- Basin: ting colour. Height and clearance beneath the Tap: mixer tap basin: 78 and 50 cm Height of the lower edge of the Height of bathroom fittings: 90 cm mirror: 110 cm Shower: Approach area: 130 cm Shower base: level with floor Shower floor: non-slip Shower stool or chair: mobile ACCESSIBILITY – HEARING IMPAIRED Height and location of horizontal No vertical grab bar grab bar: 90 cm on wall to side Room of tap Internet connection: yes TV which communicates with Tap: mixer tap Height of tap: 120 cm reception: no Adjustable shower-head height: yes Fixed shower screen TV with teletext decoder: yes TV has alarm clock with visual alert: Adapted bathroom No. of adapted toilets: 1 no in communal area Bedside plug socket: yes Entrance door with peephole: yes On ground floor, accessible Door: inward opening with a width Written information on available Light signals to indicate a knock of 90 cm services: yes at the door: no Clear turning circle inside (diameter): Ø 150 cm Communal WCs Toilet: Fixed grap bar is 60 cm away an cannot be used Door lock with visual aid to indicate Cubicle doors with a gap Seat height: 47 cm Height of flush mechanism: 100 cm either free or occupied: no underneath to see if there is Approach area: left hand side No grab bar on right hand side someone inside: no 155 cm, front 105 cm Lifts Folding grab bar on left hand side: 80 cm Visual signs indicating the floor Emergency button with a light Basin: and direction of movement, both to show that the emergency call Height and clearance beneath Tap: mixer tap inside and outside the cab: yes has been received: no the basin: 60 cm and 60 cm Emergency system Height of the lower edge Height of bathroom fittings: Emergency alarm systems with visual alerts: no of the mirror: 110 cm 90-110 cm

490 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 491 ACCOMMODATION 4 STAR HOTELS Tach Clement Barajas Lifts No. of lifts: 2, connecting all floors ACCESSIBILITY – VISUALLY IMPAIRED Accessible up to the door Height of call buttons: 104 cm Width of door: 80 cm Width and depth of cab: 106 and 138 cm Signs Height of lift buttons: 110-125 cm Height of handrail: 90 cm Signs the same size: yes, average height of 160-180 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: yes Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: yes of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top Reception Ground floor Accessible Height of reception desk: and bottom of the stairs: no 70 and 110 cm Lifts Cafeteria / Ground floor Accessible Height of bar: 110 cm Cab with audio signals: no Control buttons in contrasting Dining Height of table: 76 cm colour: yes Height beneath table: 70 cm Keypad with numbers in relief: Keypad with numbers in Braille: Width beneath table: 70 cm yes no Depth beneath table: 30 cm Tables with central leg Restaurant / Ground floor Accessible Height of buffet bar: 91 cm Breakfast Height of table: 76 cm buffet Height beneath table: 70 cm Width beneath table: 70 cm Depth beneath table: 30 cm Tables with central leg Meeting Ground floor Accessible Height of table: 73 cm rooms (1) Height beneath table: 70 cm Width beneath table: 190 cm Depth beneath table: 52 cm Parking Basement -1 Accessible There are 3 parking spaces via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

492 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 493 ACCOMMODATION 4 STAR HOTELS Tryp Madrid Alameda Aeropuerto TRYP MADRID ALAMEDA AEROPUERTO ACCESSIBILITY – HEARING IMPAIRED

Avenida de Logroño, 100 Room 28042 Madrid Internet connection: yes TV which communicates with reception: yes Telephone: 91 747 48 00 TV with teletext decoder: no TV has alarm clock with visual alert: Fax: 91 747 89 82 no Bedside plug socket: yes Entrance door with peephole: no Web: www.tryphotels.com Written information on available Light signals to indicate a knock services: no at the door: no TRYP with lift: Barajas Communal WCs ALAMEDA Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is AEROPUERTO Bus: 105 and 11 someone inside: no Lifts Visual signs indicating the floor and Emergency button with a light direction of movement, both inside to show that the emergency call and outside the cab: yes has been received: yes Emergency system ACCESS Emergency alarm systems with visual alerts: no The entrance to the hotel is level with the street. It has a clearance width of 1.50 m. The main entranceway has two 17 cm high steps, with an alternative ACCESSIBILITY – PHYSICALLY DISABLED ramp provided to the right of the steps. The ramp is accessible, 3.15 m in length with a 10.7% incline. It has a clearance width of 1.20 m with a handrail on one side that does not Adapted room (No. 145) Number of adapted rooms: 1 extend past either end of the ramp. At the foot of the ramp, there is a On the ground floor access Width of door: 85 cm small grate that collects rainwater, but the slots run in the direction of feasible using a ramp and lift travel potentially causing wheelchair wheels to become stuck. Clear turning circle inside Height of climate control: 154 cm The main entranceway is not accessible and consists of a rotating (diameter): Ø 150 cm glass door with a clearance width of 1.35 m. On either side of the Height of bed: 54 cm Space for access to the bed: right swing door are single manually opened glass doors. Each has a hand side 180 cm left hand side clearance width of 63 cm. All doors are marked with the hotel logo in 98 cm contrasting colours. Wardrobe doors: easy to open Height of hanger rail: 170 cm Before the doors is a doormat that is not securely affixed to the sliding doors without handle ground. Min. and max. height of wardrobe shelves and drawers: 40 cm and There is an accessible route that takes guests straight to the recep- 176 cm tion and help desk. Bathroom in adapted room Door: Opens inwards with a width Clear turning circle inside of 87 cm (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 75 cm Approach area: on right hand side Folding grab bar on the right hand 135 cm and front 91 cm side: 50 – 70 cm Fixed bevelled grab bar on the left Distance between bars: 75 cm hand side at a height of 70-90 cm

494 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 495 ACCOMMODATION 4 STAR HOTELS Tryp Madrid Alameda Aeropuerto Basin: Lifts Total number of lifts: 2 Height and clearance beneath the Tap: mixer tap easy to use Floors served: all floors Access feasible via two sets of basin: 64 cm and 57 cm ramps measuring 510 cm and Height of the lower edge of the Min. and max. height of bathroom 465 cm in length with 14% inclines. mirror: 87 cm fittings: 100 cm and 120 cm Both are 130 cm wide with a Shower: handrail on one side but it does not Width and depth of approach area: Shower base: level with the floor extend past either end. Neither 120 cm and 130 cm ends of the ramp have a Shower floor: non-slip Shower chair or seat: fixed and distinctively textured and folding seats contrastingly coloured strip Height and location of horizontal Height and location of vertical grab Height of call buttons: Width of door: 80 cm grab bar: 47 – 68 cm on wall next bar: 115 – 153 cm 102 – 109 cm to tap, on same wall as tap and Width and depth of cab: Min. and max. height of the call one on either side 100 and 121 cm buttons: 105 cm and 120 cm Tap: mixer tap easy to use Height of the tap: 125 cm and Height of handrail: none Mirror opposite the door: no perpendicular to fixed shower seat Adjustable height shower head: Shower screen: just a shower 145 - 195 cm curtain Adapted bathroom in Total number of adapted toilets: 2, communal areas an adapted cubicle in toilets closest to reception desk and Gym. Male toilets share similar characteristics. Located next to the reception and On ground floor. Access feasible via Other Location Access Main gym two sets of ramps measuring amenities characteristics 510 cm and 465 cm in length with Reception Ground floor Accessible Height of reception desk: 14% inclines. Both are 130 cm wide 115 cm Bathroom door: inward opening Cubicle door: outward opening with Cafeteria Lower part Access Height of bar: 104 cm with a width of 86 cm a width of 83 cm of ground feasible via Height of table: 76 cm Clear turning circle inside (diameter): Ø 150 cm floor a ramp – Height beneath table 72 cm Toilet: described Width beneath table: 60 cm Seat height: 40 cm Height of flush mechanism: 110 cm earlier in Depth beneath table: 37 cm Approach area: left hand side Fixed bevelled grab bar at a height Adapted 110 cm and frontal 76 - 98 cm of 107 cm bathroom Folding grab bar on the left hand Distance between bars: 64 cm in side at a height of 53 – 74 cm communal Basin: areas Height and clearance beneath the Tap: mixer tap easy to use Restaurant / Lower part Access Height of buffet bar: 90 cm basin: 68 cm and 60 cm Breakfast of ground feasible via Height of table: 76 cm Height of the lower edge of the Min. and max. height of bathroom buffet floor a ramp – Height beneath table 72 cm mirror: 95 cm fittings: 120 cm and 140 cm described Width beneath table: 60 cm earlier in Depth beneath table: 37 cm Adapted bathroom in communal areas

496 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 497 ACCOMMODATION 4 STAR HOTELS Tryp Madrid Alameda Aeropuerto Meeting Mezzanine The rooms Furniture changes depending ACCESSIBILITY – VISUALLY IMPAIRED rooms (3 rooms, located on on the event (7) Barajas Barajas T1, the T2 Room T2 and T3) mezzanine Bedrooms with 4 rooms floor are Colour of door contrasts with Information about hotel services on lower accessible adjacent walls: no available in Braille: no and in large part of via the print: no ground floor lift while Room lighting with dimmer switch: TV remote control with large access to no numbers: yes and in contrasting the rooms colours: yes on the lower Room free of projecting elements: Audible signals to indicate ground is no emergency alarm: yes feasible via Signs a ramp - Signs the same size: yes, average height of 170 cm and a font size of described 3 cm earlier in Lettering in a colour which con- Text and symbols: not in relief and Adapted trasts with the background: yes not in Braille bathroom Main stairs in Edge of stairs marked with a Side protection skirting board of communal non-slip strip in a contrasting colour: 12 cm on both sides: yes areas no Gym Lower part Access Accessible shower but no Steps have a riser: yes of ground feasible via specially adapted changing Steps have nosing: no All steps are the same height: yes floor a ramp – rooms or toilets. Access to The space under the stairs is Handrail on either side: no, described the sauna means negotiating blocked off: yes on one side only earlier in a 10 cm step Continuous handrails on half- Handrail extends past the top and Adapted landings: no bottom of stairs: no bathroom Distinctively textured and contrastingly coloured strip at the top and bottom in of the stairs: no communal Lifts areas Cab with audio signals: no Control buttons in contrasting Parking Basement Accessible There are 2 parking space colours: yes floors reserved for people with Keypad with numbers in relief: yes Keypad with numbers in Braille: yes -1 and -2 reduced mobility (PRM), Distinctively textured and contrastingly coloured strip at entrance to lift: indicated by the disabled no parking sign (ISA). The Emergency System reserved parking spaces Audible alarm system in place in case of emergency: yes have a lateral approach area of 120 cm

498 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 499 ACCOMMODATION 4 STAR HOTELS Vincci Capitol

VIN CI CAPITOL HOTEL C ACCESSIBILITY – PHYSICALLY DISABLED Calle Gran Vía, 41 28013 Madrid Adapted room (No. 601) No. of adapted rooms: 3 On 6th floor, accessible via lift Width of door: 77 cm Telephone: 91 521 83 91 Clear turning circle inside Height of climate control: 160 cm Fax: 91 521 77 29 (diameter): Ø 150 cm Height of bed: 58 cm Space for access to the bed: right Web: www.vinccihoteles.com hand side 155 cm, left hand side E-mail: [email protected] 91 cm Wardrobe doors: swing doors Height of hanger rail: two heights Metro with lift: Sol and Callao 180º, easy to open 123 cm and 200 cm Height of wardrobe shelves and drawers: there are none VINNCI CAPITOL Bus: 1, 2, 3, 46, 74 and 146 Bathroom in adapted room Door: sliding with width of 77 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet. The sink, located right next to the toilet hampers lateral whe- The main entrance along the Gran Vía has 3 steps. Wheelchair elchair access users can access the hotel along calle Jocometre. Seat height: 47 cm Height of flush mechanism: 90 cm In front of the door is a ramp 84 cm long, 1.71 m wide with a steep Approach area: front 150 cm, Folding grab bar on right hand side: incline of 21.2%. right hand side 21 cm 74 cm The door is made of glass, opens outwards and is 79 cm wide. It is Fixed grab bar on left hand side: Distance between bars: 61 cm marked with the hotel’s logo, but not in a contrasting colour. 74 cm Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – HEARING IMPAIRED the basin: 80 and 55 cm Height of the lower edge Height of bathroom fittings: Room of the mirror: 110 cm 83-165 cm Internet connection: yes TV which communicates with Shower: reception: no Approach area: 150 cm Shower base: level with floor TV with teletext decoder: yes TV has alarm clock with visual alert: Shower floor: non-slip Shower chair: mobile no Height and location of horizontal Height and location of vertical grab Bedside plug socket: yes Entrance door with peephole: no grab bar: 84 cm on same wall bar: there is none Written information on available Light signals to indicate a knock as tap services: yes at the door: no Tap: mixer tap Height of tap: 100 cm on accessible Communal WCs wall Door lock with visual aid to indicate Cubicle doors with a gap Adjustable shower-head height: No shower screen either free or occupied: no underneath to see if there is yes someone inside: no Adapted bathroom No. of adapted toilets: 1 Panoramic Lift in communal area Visual signs indicating the floor Emergency button with a light On first floor, accessible via lift Door: inward opening with a width and direction of movement, both to show that the emergency call of 87 cm inside and outside the cab: yes has been received: no Clear turning circle inside (diameter): Ø 150 cm Lifts Toilet: Visual signs indicating the floor Emergency button with a light Seat height: 40 cm Height of flush mechanism: 80 cm and direction of movement, both to show that the emergency call Approach area: front 150 cm No grab bar on right hand side inside and outside the cab: yes has been received: no Fixed grab bar on left hand side: 80 cm Emergency system Emergency alarm systems with visual alerts: yes 500 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 501 ACCOMMODATION 4 STAR HOTELS Vincci Capitol Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 83 cm and 50 cm Height of the lower edge Height of bathroom fittings: 95 cm Signs of the mirror: 98 cm Signs the same size: yes, only indicating the room number average Lifts (panoramic) No. of lifts: 2, with the same height of 50-150 cm and a font size of 35 cm specifications Lettering in a colour which Text and symbols: not in relief Accessible up to the door Height of call buttons: 100 cm contrasts with the background: yes and not in Braille Width of door: 90 cm Width and depth of cab: Main stairs 150 and 150 cm Edge of stairs marked with a Side protection skirting board of Height of lift buttons: 87-125 cm Height of handrail: 95 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Lifts (standard) No. of lifts: 2, with the same colour: yes, without specifications contrasting colour Accessible up to the door Height of call buttons: 120 cm Steps have a riser: yes All steps are the same height: no Width of door: 90 cm Width and depth of cab: Steps have nosing: yes 102 and 128 cm The space under the stairs is Handrail on either side: yes Height of lift buttons: 92-105 cm Height of handrail: there is none blocked off: yes Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: 120 cm Restaurant / First floor Accessible Height of bar: 122 cm Cafeteria via lift Height of table: 75 cm Height beneath table: 70 cm Width beneath table: 603 cm Depth beneath table: 48 cm Breakfast First floor Accessible Height of buffet bar: 93 cm buffet via lift Height of table: 77 cm Height beneath table: 73 cm Width beneath table: 80 cm Depth beneath table: 37 cm

502 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 503 ACCOMMODATION 4 STAR HOTELS Vincci Soho

VINCCI SOHO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle del Prado, 18 28014 Madrid Adapted room (No. 201) No. of adapted rooms: 3 On 2nd floor, accessible via lift Width of door: 80 cm Telephone: 91 141 41 00 Clear turning circle inside Height of climate control: 150 cm Fax: 91 141 41 01 (diameter): Ø 150 cm Height of bed: 55 cm Space for access to the bed: left Web: www.vinccihoteles.com hand side 240 cm Wardrobe doors: handles, Height of hanger rail: 190 cm Metro without lift: Antón Martín easy to open Height of wardrobe shelves and drawers: 150 cm Bus: 6, 10, 14 26, 27, 32, 34, 37 and 45 Bathroom in adapted room VINCCI SOHO Door: sliding with width of 87 cm Clear turning circle inside (diameter): Ø 150 cm Toilet. The sink, located right next to the toilet hampers lateral whe- ACCESS elchair access The main entrance is accessible and has a level surface. Seat height: 41 cm Height of flush mechanism: 78 cm There is an automatic, sliding, glass door which is 1.45 m wide. It is Approach area: right hand side Folding grab bar on right hand side: not marked with horizontal strips or a logo in a contrasting colour. 100 cm, front 57 cm 57-73 cm The reception area is reached by way of a ramp which is 4.0 m wide, Fixed grab bar on left hand side: Distance between bars: 65 cm 57 cm 1.60 m long and which has a non-recommended incline of 17.6%. Basin: There is no handrail, and its ends are not indicated by a distinctively Height and clearance beneath Tap: mixer tap textured or contrastingly coloured floor surface. the basin: 73 and 46 cm Height of the lower edge Height of bathroom fittings: 100 cm of the mirror: 80 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Approach area: 105 cm Shower base: with a 2 cm lip around it Room Shower floor: non-slip Shower chair: mobile Internet connection: yes TV which communicates with No horizontal grab bar Has a vertical grab bar which is reception: no used for adjusting the height of the TV with teletext decoder: yes TV has alarm clock with visual alert: shower head yes Tap: mixer tap Height of tap: 120 cm on Bedside plug socket: no Entrance door with peephole: no accessible wall Written information on available Light signals to indicate a knock Adapted bathroom No. of adapted toilets: 2 services: yes at the door: no in communal area Communal WCs On ground floor, accessible Door: inward opening with a width Door lock with visual aid to indicate Cubicle doors with a gap of 83 cm either free or occupied: no underneath to see if there is Clear turning circle inside (diameter): Ø 150 cm someone inside: no Toilet: Lifts Seat height: 41 cm Height of flush mechanism: 79 cm Visual signs indicating the floor Emergency button with a light Approach area: left hand side Fixed grab bar on right hand side: and direction of movement, both to show that the emergency call 84 cm, front 130 cm 79 cm inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

504 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 505 ACCOMMODATION 4 STAR HOTELS Vincci Soho

Folding grab bar on left hand side: Distance between bars: 61 cm Cafeteria / Ground floor Accessible Height of bar: 117 cm 79 cm Diner from Height of table: 40 cm Basin: reception Height beneath table: 38 cm Height and clearance beneath Tap: mixer tap Width beneath table: 40 cm the basin: 70 cm and 42 cm Depth beneath table: 40 cm Height of the lower Height of bathroom fittings: 100 cm Restaurant / Ground floor Accessible Height of buffet bar: edge of the mirror: 100 cm Breakfast from 82 and 112 cm Lifts buffet reception Height of table: 74 cm Lift 1No. of lifts 2. Connect Height beneath table: 69 cm reception with upper floors as Width beneath table: 70 cm far as the 4th floor Depth beneath table: 80 cm Accessible up to the door Height of call buttons: 112 cm Meeting Ground floor Accessible Height of table: 74 cm Width of door: 80 cm Width and depth of cab: rooms (2) via a ramp Height beneath table: 70 cm 110 and 115 cm with a width Width beneath table: 200 cm Height of lift buttons: 114 cm Height of handrail: 90 cm of 170 cm, Depth beneath table: 45 cm Lift 2No. of lifts 2. Connect a length of reception with upper floors as 480 cm and far as the 6th floor a non-re- Accessible up to the door Height of call buttons: 94-120 cm commended Width of door: 80 cm Width and depth of cab: incline of 92 and 131 cm 10.5%. No Height of lift buttons: 94 cm Height of handrail: 80 and 103 cm handrails Lift 3No. of lifts 2. Connect 1st floor with upper floors as far as the 4th floor ACCESSIBILITY – VISUALLY IMPAIRED Not accessible, opposite the lift Height of call buttons: 111 cm are 4 steps with no alternative Signs ramp Signs the same size: yes, average height of 40 and 180 cm and a font Width of door: 80 cm Width and depth of cab: size of ≥ 1.5 cm 98 and 122 cm Lettering in a colour which Text and symbols: not in relief Height of lift buttons: 100 cm Height of handrail: 80 and 103 cm contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top Other Location Access Main and bottom of the stairs: no amenities characteristics Lifts Reception Ground floor Accessible Height of reception desk: Cab with audio signals: yes Control buttons in contrasting via ramp 105 cm colour: yes described Keypad with numbers in relief: Keypad with numbers in Braille: earlier yes yes, but only in lifts no. 2 and no. 3

506 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 507 ACCOMMODATION 4 STAR HOTELS Vincci Soma VINCCI SOMA HOTEL Calle de Goya, 79 ACCESSIBILITY – PHYSICALLY DISABLED 28001 Madrid Adapted room (No. 322) Telephone: 91 435 75 45 No. of adapted rooms: 3 On the 3rd floor, accessible via a Width of door: 94 cm Fax: 91 431 09 43 ramp described under the “Lift” section Web: www.vinccihoteles.com Clear turning circle inside Height of climate control: 154 cm (diameter): Ø 150 cm Metro with lift: Goya Height of bed: 50 cm Space for access to the bed: right hand side 85 cm left hand side Bus: 21, 29, 52, 53 and N2 145 cm VINCCI SOMA Wardrobe doors: sliding, easy to Height of hanger rail: 185 cm ACCESS open without handle The entrance to the hotel is level with the street. It has a clearance Min. and max. height of wardrobe shelves and drawers: 37 cm and width of 2 m. 190 cm Bathroom in adapted room The main entrance to the hotel has a slight lip of between 2 and 3 cm Door: Outward opening with Clear turning circle inside given that the street outside is on a light slope. This is followed by four a width of 92 cm (diameter): Ø 150 cm 16 cm steps that can be navigated via the stair lift. Toilet: There are two sets of automatic, sliding double glass doors. The first Seat height: 40 cm Height of flush mechanism: 74 cm door has a clearance width of 1.90 m, and the second, a width of Approach area: right hand side Folding grab bar on the right hand 1.35 m. They are marked with the hotel logo in a non-contrasting colour. 140 cm, front 100 cm side: 52 - 69 cm There is a doorbell at a height of 1.22 m. Fixed vertical grab bar on the left Distance between bars: 74 cm Between the two sets of doors is a doormat that is securely affixed to hand side: 70 - 115 cm the floor. Basin: There is an accessible route via the stair lift that takes visitors straight Height and clearance beneath Tap: mixer tap easy to use to the reception and help desk. the basin: 67 and 45 cm Height of the lower edge Min. and max. height of ACCESSIBILITY – HEARING IMPAIRED of the mirror: 120 cm bathroom fittings: 97 cm Shower: Room Width and depth of approach area: Shower base: with a 7 cm step Internet connection: yes TV which communicates with 190 cm and 190 cm reception: yes Shower floor: non-slip Shower chair or seat: fixed and TV with teletext decoder: yes TV has alarm clock with visual alert: folding seats yes Height and location of horizontal Height and location of vertical grab Bedside plug socket: yes Entrance door with peephole: no grab bar: none bar: 60 – 135 cm on same wall as Written information on available Light signals to indicate a knock tap and on adjoining wall services: no at the door: yes Tap: mixer tap easy to use Height of the tap: 100 cm, on same Communal WCs wall as fixed seat Door lock with visual aid to indicate Cubicle doors with a gap Adjustable height shower head: Shower screen: only a curtain either free or occupied: no underneath to see if there is 100 - 185 cm someone inside: yes Adapted bathroom in No. of adapted toilets: 1 Lifts communal area Visual signs indicating the floor and Emergency button with a light Location: next to cafeteria/buffet First floor - accessible via lift direction of movement, both inside to show that the emergency call Bathroom door: no door Cubicle door: outward opening with and outside the cab: yes has been received: yes a width of 94 cm Emergency system Clear turning circle inside (diameter): Ø 150 cm Emergency alarm systems with visual alerts: yes 508 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 509 ACCOMMODATION 4 STAR HOTELS Vincci Soma Toilet: that is 265 cm Seat height: 40 cm Height of flush mechanism: 74 cm long with a clearance Approach area: right hand side Folding grab bar on the right hand width of 94 cm 100 cm and front 100 cm side: 62 – 80 cm and a 24.9% Folding grab bar on the left hand side: none incline Basin: Parking Basement Accessible There are 3 reserved parking Height and clearance beneath the Tap: mixer tap easy to use -1 via lift spaces reserved for people basin: 64 cm and 45 cm with reduced mobility (PRM), Height of the lower edge of the Min. and max. height of bathroom indicated by the disabled mirror: 117 cm fittings: 80 cm and 120 cm parking sign (ISA). The Lifts Total number of lifts: 3 – with similar reserved parking spaces characteristics have a lateral approach area Floors served: all floors. Two serve Via a ramp: 2.55 m long, 1.10 m of 120 cm the main building including the wide and a 21.2% incline to be able parking level, the other, from to navigate the three 17 cm steps ACCESSIBILITY – VISUALLY IMPAIRED reception to the upper floors Height of call buttons: 112 – 117 cm Width of door: 80 cm Width and depth of cab: 106 and Min. and max. height of the call Bedrooms 135 cm buttons: 97 cm and 120 cm Colour of door contrasts with Information about hotel services Height of handrail: 90 cm Mirror opposite the door: no, on the adjacent walls: yes available in Braille: no and in large side wall print: no Room lighting with dimmer switch: TV remote control with large Other Location Access Main no numbers: yes and in contrasting amenities characteristics colours: yes Reception Ground floor Accessible Height of reception desk: Room free of projecting elements: Audible signals to indicate via an 125 cm no emergency alarm: yes alternative Signs stair lift to Signs the same size: yes, average height of 165 cm and a font size of navigate the 3 - 6 cm four steps Lettering in a colour which con- Text and symbols: not in relief and Cafeteria 1st floor Accessible Height of bar: 110 cm via lift Height of table: 82 cm trasts with the background: yes not in Braille Height beneath table 67 cm Main stairs Width beneath table: 73 cm Edge of stairs marked with a Side protection skirting board of Depth beneath table: 31 cm non-slip strip in a contrasting colour: ≥ 12 cm on both sides: no, Restaurant / 1st floor Accessible Height of buffet bar: no just on one side Breakfast via lift 76 - 90 cm Steps have a riser: yes buffet Height of table: 82 cm Steps have nosing: yes All steps are the same height: yes Height beneath table 67 cm The space under the stairs is Handrail on either side: yes Width beneath table: 73 cm blocked off: yes Depth beneath table: 31 cm Continuous handrails on half- Handrail extends past the top and Meeting 1st floor Accessible Furniture depending on the landings: yes bottom of stairs: no rooms via a ramp event Distinctively textured and contrastingly coloured strip at the top and bottom (7) that is 120 cm of the stairs: no long with a Lifts clearance Cab with audio signals: yes Control buttons in contrasting width of colours: yes 100 cm and Keypad with numbers in relief: yes Keypad with numbers in Braille: no a 17.6% Distinctively textured and contrastingly coloured strip at entrance to lift: incline no Gym 1st floor Accessible No specially adapted Emergency System via a ramp changing rooms or toilets 510 Audible alarm system in place in case of emergency: yes 511 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE ACCOMMODATION 4 STAR HOTELS Vincci Vía 66

VINCCI VÍA 66 HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Gran Vía, 66 28013 Madrid Adapted room No. of adapted rooms: 3 On 3rd floor, accessible via service Width of door: 84 cm Telephone: 91 550 42 99 lift as opposed to steps and lift Fax: 91 183 55 40 Clear turning circle inside Height of climate control: 137 cm (diameter): Ø 150 cm Web: www.vinccihoteles.com Height of bed: 55 cm Space for access to the bed: left hand side 95 cm Metro with lift: Callao Height of hanger rail: 195 cm Bathroom in adapted room Bus: 1, 2, 44, 46, 74, 75, 133, 138, 148 and C Door: sliding with a width of 95 cm Clear turning circle inside VINCCI VÍA 66 (diameter): Ø 150 cm Toilet: ACCESS Seat height: 40 cm Height of flush mechanism: 110 cm The main entrance has 2 steps and no alternative ramp. Approach area: left hand side Folding grab bar on right hand side: There is an automatic, sliding, glass door which is 1.12 m wide. 86 cm, front 120 cm 76 cm Next to the door is an alternative entrance with a slight step. There is Folding grab bar on left hand side: Distance between bars: 65 cm a double manually opened swing glass door, each side of which is 76 cm Basin: 60 cm wide. The doors are not marked with horizontal strips or a Height and clearance beneath Tap: mixer tap logo in a contrasting colour. the basin: 81 and 40 cm Height of the lower edge Height of bathroom fittings: ACCESSIBILITY – HEARING IMPAIRED of the mirror: 94 cm 74-95 cm Bath: Room Height of bath: 54 cm Height of horizontal grab bar: 65-80 cm Internet connection: yes TV which communicates with Transfer platform: no Has a vertical grab bar which is reception: no used for adjusting the height of the TV with teletext decoder: yes TV has alarm clock with visual alert: shower head yes Tap: mixer tap at height of 60 cm Shower screen Bedside plug socket: yes Entrance door with peephole: no on narrow wall Written information on available Light signals to indicate a knock Adapted bathroom No. of adapted toilets: 1 services: yes at the door: no in communal area Communal WCs On first floor, accessible via Door: outward opening with a width Door lock with visual aid to indicate Cubicle doors with a gap service lift as opposed to steps of 85 cm either free or occupied: no underneath to see if there is and lift someone inside: no Service Lift Clear turning circle inside (diameter): Ø 150 cm Toilet: Visual signs indicating the floor Emergency button with a light Seat height: 40 cm Height of flush mechanism: 100 cm and direction of movement, both to show that the emergency call Approach area: right hand side Folding grab bar on right hand side: inside and outside the cab: no has been received: no Lifts 80 cm, front 120 cm 76 cm Folding grab bar on left hand side: Distance between bars: 73 cm Visual signs indicating the floor Emergency button with a light 76 cm and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

512 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 513 ACCOMMODATION 4 STAR HOTELS Vincci Vía 66

Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: requires a twist of the wrist the basin: 75 cm and 40 cm Height of the lower edge Height of bathroom fittings: Signs of the mirror: 120 cm 78-100 cm Signs the same size: yes, average height of 180 cm and a font size Lifts of ≥ 1.5 cm Service lifts (as an alternative to navigating steps that lead to stan- Lettering in a colour which Text and symbols: not in relief dard lift. Service must first be requested at reception) contrasts with the background: yes and not in Braille Accessible up to the door Height of call buttons: 130-140 cm Main stairs Width of door: 82 cm Width and depth of cab: Edge of stairs marked with a Side protection skirting board of 118 and 118 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Height of handrail: 88 cm colour: no Lift (standard) No. of lifts: 3 Steps have a riser: yes All steps are the same height: yes Accessible up to the door Height of call buttons: 100 cm Steps have nosing: yes using service lift The space under the stairs is Handrail on either side: no Width of door: 80 cm Width and depth of cab: blocked off: yes 137 and 92 cm Continuous handrails on Handrail extends at top and bottom Height of lift buttons: 80-114 cm No handrail half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Service Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: no w Lifts Other Location Access Main Cab with audio signals: yes Control buttons in contrasting amenities characteristics colour: yes Reception Ground floor Accessible Height of reception desk: Keypad with numbers in relief: Keypad with numbers in Braille: via ramp 116 cm no yes described earlier Cafeteria First floor Accessible Height of tables: 41-72 cm via service There are various kinds of lift and tables regular lift Restaurant / First floor Accessible Height of buffet bar: 90 cm Breakfast via service Height of table: 73 cm buffet lift and Height beneath table: 69 cm regular lift Width beneath table: 69 cm Depth beneath table: 35 cm Tables with a central leg Meeting Second floor Accessible Height of table: 73 cm rooms (2) via service Height beneath table: 65 cm lift and Width beneath table: 300 cm regular lift Depth beneath table: 90 cm

514 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 515 5 STAR HOTELS

1 AC Palacio del Retiro 14 Ritz Madrid 2 AC Santo Mauro 15 Sheraton Madrid 3 Eurostars Madrid Hotel & Spa Tower 16 Silken Puerta 4 Gran Meliá Fénix América Madrid 5 Hesperia Madrid 17 The Westin Palace 6 Hilton Madrid Airport Madrid 7 Hospes 18 Único 8 Husa Princesa 19 Urban 9 Intercontinental Madrid 20 Villa Magna 10 Meliá 11 Meliá Madrid Princesa 12 Miguel Ángel 13 NH Palacio de Tepa ACCOMMODATION 5 STAR HOTELS Ac Palacio del Retiro AC PALACIO DEL RETIRO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Alfonso XII, 14 28014 Madrid Adapted room Number of adapted rooms: 2 Accessible via a chairlift preceded Width of door: 87 cm Telephone: 91 523 74 60 by a step and 2.2 m long ramp Fax: 91 523 74 31 with an adequate incline of 6%, that then leads to the main lift Web: www.ac-hotels.com Clear turning circle inside Height of climate control: 159 cm (diameter): Ø 150 cm Metro without lift: Banco de España Height of bed: 58 cm Space for access to the bed: right hand side 70 cm, left hand side AC PALACIO Bus: 1, 2, 9, 15, 19, 20, 51, 52, 74, 146 and 90 cm DEL RETIRO 202 Height of coatrack: 167 cm Bathroom in adapted room Door: width of 78.5 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet: The entrance is easily accessible and has a level surface. Does not have an adequate lateral approach area There is an automatic, sliding, glass main door, which is 1.15 m Seat height: 41 cm wide. It is not marked with either horizontal strips or a logo in a con- Width of approach: on one side Folding grab bar on the approach trasting colour. 53 cm side Fixed grab bar on the opposite side Basin: Height of the lower edge Height of bathroom fittings: of the mirror: 109 cm 100-114 cm Shower: Shower chair or seat: fixed Shower base: level with the floor Shower floor: non-slip No grab bars ACCESSIBILITY – HEARING IMPAIRED Adapted bathroom Number of adapted toilets: 1 in communal areas Accessible via a chairlift preceded Door width: 90 cm Room by a step and 2.2 m long ramp Internet connection: yes Light signals to indicate a knock with an adequate incline of 6% at the door: no that then leads to the main lift TV with teletext decoder: yes Clear turning circle inside (diameter): Ø 150 cm Written information on available Bedside plug socket: yes Toilet: services: yes Seat height: 41 cm Communal WCs Width of approach: right hand side Folding grab bars on either side of Door lock with visual aid to indicate Cubicle doors with a gap 80 cm, left hand side 80 cm the toilet either free or occupied: yes underneath to see if there is Basin: someone inside: no Height of the lower edge Height of bathroom fittings: 102 cm Lifts of the mirror: 97 cm Visual signs indicating the floor Emergency button with a light Height and clearance beneath Tap: mixer tap and direction of movement, both to show that the emergency call the basin: 77 cm and 25 cm inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

518 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 519 ACCOMMODATION 5 STAR HOTELS Ac Palacio del Retiro Lifts ACCESSIBILITY – VISUALLY IMPAIRED Accessible via chairlift Height of handrail: 90-160 cm Width of door: 80 cm Width and depth of cab: 96 and 113 cm Signs Signs the same size: yes, average height of 157-187 cm and a font size of ≥ 1.5 cm Other Location Access Main Lettering in a colour which Text and symbols: not in relief amenities characteristics contrasts with the background: yes and not in Braille Reception Ground floor Accessible Height of reception desk: Main stairs 113 cm Edge of stairs marked with a Side protection skirting board of Cafeteria Ground floor With a non-slip strip in a contrasting ≥ 12 cm on both sides: yes stairlift colour: no preceded by All steps are the same height: yes Continuous handrails on a step and half-landings: no the ramp Strip of surface of a different texture and contrasting colour at the top described and bottom of the stairs: no above Lifts Restaurant Ground floor Accessible Height of table: 74 cm Cab with audio signals: no Keypad with numbers in Braille: Height beneath table 70 cm yes Width beneath table: 102 cm Keypad with numbers in relief: yes Depth beneath table: 97 cm Meeting Basement With a rooms floor (-1) stairlift preceded by a step and the ramp described above

520 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 521 ACCOMMODATION 5 STAR HOTELS Ac Santo Mauro AC SANTO MAURO HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Zurbano, 36 28014 Madrid Adapted room Number of adapted rooms: 7, located in an adjoining building Telephone: 91 319 69 00 Accessible outside the hotel, via an Width of door: 130 cm Fax: 91 308 54 77 alternative 5.9 m long ramp with an adequate incline of 7%. Handrail at Web: www.ac-hotels.com a height of 90 cm Clear turning circle inside Height of climate control: Metro without lift: Rubén Darío (diameter): Ø 150 cm 148 and 153 cm Height of bed: 61 cm Space for access to the bed: right Bus: 7 hand side 118 cm, left hand side AC SANTO MAURO 116 cm Wardrobe doors: Difficult to open Height of coatrack: 156 cm Height of wardrobe shelves and drawers: 13 and 83 cm Bathroom in adapted room ACCESS Door: width of 82 cm Clear turning circle inside (diameter): Ø 150 cm The main entrance has a series of individual steps and a staircase Toilet: with no alternative ramp. Seat height: 42 cm Height of flush mechanism: 79 cm The glass door opens on both sides, each of which are 80 cm wide. Width of approach: on one side Folding grab bar on the approach It does not open automatically, and is not marked with either horizon- 93 cm side at a height of 76 and 91 cm tal strips or a logo in a contrasting colour. No grab bar on the opposite side Basin: Height and clearance beneath Tap: mixer tap the basin: 77 cm and 55 cm Height of the lower edge Height of bathroom fittings: ACCESSIBILITY – HEARING IMPAIRED of the mirror: 100 cm 86-124 cm Shower: Shower floor: non-slip Shower base: a step Room Adjustable shower-head height: Shower chair: yes Internet connection: yes TV has alarm clock with visual alert: yes no No horizontal grab bar Has a vertical grab bar which is TV with teletext decoder: yes Entrance door with peephole: yes used for adjusting the height of the Bedside plug socket: yes Light signals to indicate a knock shower head at the door: no Lifts of the main building Written information on available services: yes Accessible up to the door Height of call buttons: 133 cm Communal WCs Width of door: 69.5 cm Width and depth of cab: Door lock with visual aid to indicate Cubicle doors with a gap 101 and 88.5 cm either free or occupied: no underneath to see if there is Height of control buttons: 118-116 cm someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

522 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 523 ACCOMMODATION 5 STAR HOTELS Ac Santo Mauro Other Location Access Main ACCESSIBILITY – VISUALLY IMPAIRED amenities characteristics Reception Ground floor From the Height of reception desk: entranceway 91 cm and 123 cm Signs via stairs Signs the same size: yes, average height of 170 cm and a font size Communal Ground floor From None of them are adapted for of ≥ 1.5 cm WCs reception via wheelchair users Lettering in a colour which Text and symbols: not in relief a narrow contrasts with the background: yes and not in Braille passageway Main stairs 67 cm wide Edge of stairs marked with a Side protection skirting board of Cafeteria Ground floor On the same Height of table: 73 cm non-slip strip in a contrasting ≥ 12 cm on both sides: no floor as Height beneath table 70 cm colour: yes reception Width beneath table: 49 cm Steps have a riser: yes All steps are the same height: yes but Depth beneath table: 30 cm Steps have nosing: no accessed The space under the stairs is Handrail on either side: on either via narrow blocked off: there is none side passageways Continuous handrails on Handrail extends at top and bottom Restaurant / Ground floor On the same Width of doorway: 62 cm half-landings: no of stairs: no Breakfast floor as Height of table: 73 cm Strip of surface of a different texture and contrasting colour at the top buffet reception Height beneath table 66 cm and bottom of the stairs: no but Width beneath table: 78 cm Lifts accessed Depth beneath table: 90 cm Cab with audio signals: yes Keypad with numbers in Braille: via narrow yes passageways Meeting Ground floorAccessible rooms (1) Parking Basement Not There are no parking spaces floor (-1) accessible, for people with limited via stairs mobility (PRM), indicated by the disabled parking sign (ISA). Valet parking

524 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 525 ACCOMMODATION 5 STAR HOTELS Eurostars Madrid Tower EUROSTARS MADRID TOWER HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Paseo de la Castellana, 259 B 28046 Madrid Adapted room (No. 701) Number of adapted rooms: 10 On 7th floor accessible via lift Width of door: 73 cm Telephone: 91 334 27 00 Clear turning circle inside Height of climate control: 150 cm B 91 334 27 01 (diameter): Ø 150 cm Height of bed: 70 cm Space for access to the bed: right Web: www.eurostarsmadridtower.com hand side 70 cm, left hand side 140 cm Metro with lift: Chamartín Wardrobe doors: folding with Height of coatrack: 190 cm door knobs, difficult to open EUROSTARS MADRID Bus: 13, 67, 124, 134, 147, 176 and 178 Height of wardrobe shelves and drawers: 80-100 cm TOWER Bathroom in adapted room Door: sliding door with a width of Clear turning circle inside 78 cm (diameter): Ø 150 cm ACCESS Toilet: The main entrance of the hotel is easily accessible and has a level Seat height: 40 cm Height of flush mechanism: 100 cm surface. Width of approach: right hand side Folding grab bar on the right hand There is an automatic, revolving, glass main door with an opening of 80 cm, front 150 cm side at a height of 70-85 cm 1.70 m. Fixed grab bar on the right hand Distance between bars: 69 cm There are also 2 glass swing doors, one on either side of the revol- side at a height of 70-85 cm ving door, which each measure 80 cm wide. Basin: Neither of these doors are marked with either horizontal strips or a Height and clearance beneath Tap: mixer tap logo in a contrasting colour. the basin: 80 cm and 70 cm Height of the lower edge Height of bathroom fittings: 80 cm of the mirror: 80 cm Bath: ACCESSIBILITY – HEARING IMPAIRED Height of bath: 45 cm Height and location of horizontal grab bar: 70 cm (all the way around) Room Mobile, rotating bath chair Has no vertical grab bar Internet connection: yes TV which communicates with with back rest reception: no Mixer tap at 60 cm on narrow wall Shower head at 140 cm. Height TV with teletext decoder: yes TV has alarm clock with visual alert: cannot be adjusted yes No screen or curtain Bedside plug socket: yes Entrance door with peephole: no Adapted bathroom Number of adapted toilets: 3. 2 on Written information on available Light signals to indicate a knock in communal areas floor -1 next to the meeting rooms, services: yes at the door: no and another of similar Communal WCs characterisitics on 30th floor Door lock with visual aid to indicate Cubicle doors with a gap On 30th floor, accessible via lift Door: inward opening with a width either free or occupied: no underneath to see if there is of 76 cm someone inside: no Clear turning circle inside (diameter): Ø 150 cm Lifts Toilet: Visual signs indicating the floor Emergency button with a light Seat height: 42 cm Height of flush mechanism: 100 cm and direction of movement, both to show that the emergency call Width of approach: right hand side Folding grab bar on right hand side: inside and outside the cab: yes has been received: yes 82 cm, front 140 cm 74-90 cm Emergency system Fixed grab bar on left hand side: 74-90 cm Emergency alarm systems with visual alerts: no

526 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 527 ACCOMMODATION 5 STAR HOTELS Eurostars Madrid Tower Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 84 cm and 70 cm Height of the lower edge Height of bathroom fittings: 86 cm Signs of the mirror: 83 cm Signs the same size: yes, average height of 110-200 cm and a font size Lifts Number of lifts: 5 of ≥ 1.5 cm Lift no. 1 From floors -2 to 30 Lettering in a colour which Text and symbols: not in relief Accessible up to the door Height of call buttons: 115 cm contrasts with the background: yes and not in Braille Width of door: 110 cm Width and depth of cab: Main stairs 128 and 167 cm Edge of stairs marked with a Side protection skirting board of Height of control buttons: Height of handrail: 90 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes 90-150 cm colour: no Lift no. 2 From reception to floors -3 Steps have a riser: yes All steps are the same height: yes Accessible up to the door Height of call buttons: 115 cm Steps have nosing: no Width of door: 110 cm Width and depth of cab: The space under the stairs is Handrail on either side: yes 128 and 167 cm blocked off: yes Height of control buttons: Height of handrail: 90 cm Continuous handrails on Handrail extends at top and bottom 90-150 cm half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top Other Location Access Main and bottom of the stairs: no amenities characteristics Lifts Reception Ground floor Accessible Height of reception desk: Cab with audio signals: yes Control buttons in contrasting 115 cm colour: yes Cafeteria / Basement Accessible Bar height: 110 cm Keypad with numbers in relief: Keypad with numbers in Braille: Terrace floor (-1) Height of table: 45 cm no no Restaurant / Floor 30 Accessible Height buffet bar: 72 -100 cm Breakfast Height of table: 75 cm buffet Height beneath table 74 cm Width beneath table: 70 cm Depth beneath table: 35 cm Tables with central leg Meeting Basement Accessible Height of table: 73 cm rooms (28) floor (-2) Height beneath table 72 cm Width beneath table: 141 cm Depth beneath table: 46 cm Gym / Spa Floor 29 Accessible No specially adapted changing rooms or toilets for wheelchair users. No hoist for getting into the pool. Parking Basement Accessible There are 6 parking spaces floor (-3) for people with limited mobility (PRM), indicated by the disabled parking sign (ISA) on the floor

528 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 529 ACCOMMODATION 5 STAR HOTELS Gran Meliá Fénix GRAN MELIÁ FÉNIX HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de Hermosilla, 2 28001 Madrid Adapted room Number of adapted rooms: 4 Accessible via lift Width of door: 87 cm Telephone: 91 431 67 00 Clear turning circle inside Height of climate control: tactile, Fax: 91 576 06 61 (diameter): Ø 150 cm 70 cm Height of bed: 56 cm Space for access to the bed: Web: www.solmelia.com on one side 200 cm Wardrobe doors: difficult to open Height of coatrack: 198 cm Metro without lift: Colón and Serrano Bathroom in adapted room Door: with a width of 89 cm Clear turning circle inside Bus: 5, 14, 27, 45 and 150 (diameter): Ø 150 cm GRAN MELIÁ FÉNIX Toilet: Seat height: 47 cm Height of flush mechanism: 92 cm Width of approach: on one side Folding grab bar on the right hand 97 cm side with an adjustable height Folding grab bar on the left hand Distance between bars: 65 cm ACCESS side with an adjustable height The entrance is easily accessible and has a level surface. Basin: There is an automatic, sliding glass door 1.30 m wide. It is marked Height and clearance beneath Tap: mixer tap with either horizontal strips or a logo in a contrasting colour. the basin: 68 cm and 80 cm Height of the lower edge Height of bathroom fittings: of the mirror: 82 cm between 76 cm and 135 cm Shower: Shower floor: non-slip Shower base: a step Tap: mixer tap on accessible Shower chair: yes, fixed to wall wall with adjustable height ACCESSIBILITY – HEARING IMPAIRED Height and location of horizontal Has a vertical grab bar which is grab bar: 90 cm, on wall to side used for adjusting the height of the of the tap shower head Room Adapted bathroom in communal areas Internet connection: yes TV which communicates with Accessible via lift Door: with a width of 81 cm reception: no Clear turning circle inside (diameter): Ø 150 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Toilet: no Seat height: 45 cm Height of flush mechanism: 90 cm Bedside plug socket: yes Entrance door with peephole: no Width of approach: right hand side Folding grab bar on right hand side: Written information on available Light signals to indicate a knock 68 cm, left hand side 66 cm 75 and 89 cm services: yes at the door: no Folding grab bar on left hand side: Distance between bars: 56 cm Communal WCs 75-89 cm Door lock with visual aid to indicate Cubicle doors with a gap Basin: either free or occupied: no underneath to see if there is Height and clearance beneath Tap: mixer tap someone inside: no the basin: 65 cm and 22 cm Lifts Height of the lower edge Height of bathroom fittings: 84 cm Visual signs indicating the floor Emergency button with a light of the mirror: 90 cm and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

530 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 531 ACCOMMODATION 5 STAR HOTELS Gran Meliá Fénix Lifts Accessible up to the door Height of call buttons: 121 cm ACCESSIBILITY – VISUALLY IMPAIRED Width of door: 81 cm Width and depth of cab: 115 and 142 cm Signs Height of control buttons: 105 and 129 cm Signs the same size: yes, average height of 176-193 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: it is not Other Location Access Main colour: no continuous amenities characteristics Continuous handrails on All steps are the same height: yes Reception Ground floor Accessible Height of reception desk: half-landings: no 106 cm Strip of surface of a different texture and contrasting colour at the top Cafeteria Ground floor Accessible Height of table: 68 cm and bottom of the stairs: no Height beneath table 62.5 cm Lifts Width beneath table: 81 cm Cab with audio signals: no Control buttons in contrasting Depth beneath table: 26 cm colour: yes Table with central leg Keypad with numbers in relief: Keypad with numbers in Braille: Restaurant / Ground floor Accessible Height of table: 75 cm yes yes Breakfast Height beneath table 73 cm buffet Width beneath table: 100 cm Depth beneath table: 69.5 cm Meeting Basement Accessible rooms floor (-1) via lift Parking Basement Accessible There are no parking spaces floor (-1) via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA). Valet parking

532 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 533 ACCOMMODATION 5 STAR HOTELS Hesperia Madrid HESPERIA MADRID HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Paseo de la Castellana, 57 Madrid Adapted room Number of adapted rooms: 2 Telephone: 91 210 88 00 Accessible via lift Width of door: 77 cm Clear turning circle inside Height of climate control: 150 cm Fax: 91 210 88 99 (diameter): Ø 150 cm Height of bed: 61 cm Space for access to the bed: right Web: www.hesperia-madrid.com hand side 85 cm, left hand side 114 cm Metro with lift: Gregorio Marañón Height of coatrack: 183 cm Bathroom in adapted room Bus: 7, 14, 27, 40, 45, 147 and 150 Door: with a width of 100 cm Clear turning circle inside HESPERIA MADRID (diameter): Ø 150 cm ACCESS Toilet: Seat height: 40 cm Height of flush mechanism: 92 cm The main entrance has a single step (located before the door), and Width of approach: on one side Folding grab bar on the approach no alternative ramp. There are 2 access doors. One is 1.40 m wide, 136 cm side with an adjustable height and opens automatically. The other is > 80 cm wide, and is opened No grab bar on the opposite side manually. Both doors are made of glass, and are marked with hori- Basin: zontal strips of contrasting colour. Height of the lower edge Height of bathroom fittings: From the entrance to reception there are 2 sections of 3 steps with of the mirror: 90 cm 84-121 cm no alternative ramp. Bath: There is an alternative route without steps which leads from a door Height of bath: 40 cm Horizontal grab bar: 120 cm next to the main entrance. This door has a width of more than Mixer tap Has no vertical grab bar > 80 cm, and leads to a corridor 1.10 m wide which in turn leads to Adapted bathroom in communal areas the reception, the lifts and the cafe-bar. Accessible via lift Door: with a width of 80 cm Clear turning circle inside (diameter): Ø 150 cm ACCESSIBILITY – HEARING IMPAIRED Toilet: no adequate lateral approach space Seat height: 44 cm Width of approach: only frontal approach, > 80 cm Room Fixed grab bar on left hand side Folding grab bar on right hand side Internet connection: yes TV which communicates with Basin: reception: no Height of the lower edge Height of bathroom fittings: TV with teletext decoder: yes TV has alarm clock with visual alert: of the mirror: 111 cm 83-110 cm no Lifts Number of lifts: 2 Bedside plug socket: yes Entrance door with peephole: yes Lift 1. to the meeting rooms Written information on available Light signals to indicate a knock Accessible up to the door via Width and depth of cab: services: yes at the door: yes an alternative entrance 115 and 142 cm Communal WCs Width of door: 81 cm Height of control buttons: Door lock with visual aid to indicate Cubicle doors with a gap 90-160 cm either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

534 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 535 ACCOMMODATION 5 STAR HOTELS Hesperia Madrid Lift 2 Accessible up to the door via Width and depth of cab: ACCESSIBILITY – VISUALLY IMPAIRED an alternative entrance 135 and 140 cm Width of door: 78 cm Height of control buttons: Signs 90-160 cm Signs the same size: yes, average height of 160-169 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of Other Location Access Main non-slip strip in a contrasting ≥ 12 cm on both sides: it is not amenities characteristics colour: no continuous Reception Ground floor Accessible Height of reception desk: Continuous handrails on All steps are the same height: yes via 120 cm half-landings: no alternative Strip of surface of a different texture and contrasting colour at the top entrance and bottom of the stairs: no Cafeteria Ground floor Accessible Height of table: 76 cm Lifts from Height beneath table 72 cm Cab with audio signals: no Keypad with numbers in Braille: reception Width beneath table: 57 cm yes Depth beneath table: 120 cm Keypad with numbers in relief: yes Restaurant Ground floor Accessible Height of table: 76 cm from inside Height beneath table 71 cm and from Width beneath table: 61 cm outside via Depth beneath table: 110 cm a ramp with an incline of 8% Meeting Accessible rooms from reception via lift Parking Basement Accessible There are 2 parking spaces floor (-1) via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

536 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 537 ACCOMMODATION 5 STAR HOTELS Hilton Madrid Airport HILTON MADRID AIRPORT HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Avenida de la Hispanidad, 2 - 4 28042 Madrid Adapted room (No. 134) Number of adapted rooms: 6 Accessible via lift Width of door: 92 cm Telephone: 91 153 40 00 Clear turning circle inside Height of climate control: 130 cm Fax: 91 153 40 01 (diameter): Ø 150 cm Height of bed: 60 cm Space for access to the bed: right Web: www.hilton.com hand side 170 cm, left hand side 106 cm Bus: 114 Wardrobe doors: sliding doors Height of coatrack: 185 cm with with knobs, difficult to open hangers suitable for long sleeves HILTON Height of wardrobe shelves and drawers: 20-70 cm MADRID AIRPORT Bathroom in adapted room Door: sliding, curved door with a Clear turning circle inside width of 92 cm (diameter): Ø 150 cm Toilet: located between two walls ACCESS Seat height: 42 cm Height of flush mechanism: 85 cm The main entrance to the hotel is level. Width of approach: frontal Fixed grab bar on the right hand There is an automatic revolving door. There is one alternative swing approach only 60 cm side with a height of 80 cm door 80 cm wide on either side of the revolving door. Fixed grab bar on the left hand Distance between bars: 69 cm The swing doors are glass, and are not marked with strips or a logo side with a height of 80 cm in a contrasting colour. Basin: there is furniture beneath the basin that stops a wheelchair users from approaching and being able to use it Height and clearance beneath Tap: difficult to use the basin: no space Height of the lower edge Height of bathroom fittings: of the mirror: 90 cm 50-80 cm ACCESSIBILITY – HEARING IMPAIRED Shower: its small size, inadequate approach area stop wheelchair users from being able to use it Width of approach to shower: Shower base: level with floor Room 98 cm Internet connection: yes TV which communicates with Shower floor: non-slip Shower chair or stool: no reception: yes Height and location of horizontal Height and location of vertical grab TV with teletext decoder: yes TV has alarm clock with visual alert: grab bar: 93 cm, on wall to side bar: 60-160 cm, on same wall as yes of the tap tap Bedside plug socket: yes Entrance door with peephole: yes Tap: difficult to use Height of tap: 100-130 cm on Written information on available Light signals to indicate a knock accessible wall services: yes at the door: no Adjustable shower-head height: Fixed shower screen Communal WCs yes Door lock with visual aid to indicate Cubicle doors with a gap Adapted bathroom No. of adapted bathrooms 2 either free or occupied: no underneath to see if there is in communal areas someone inside: no On 1st floor, accessible via lift Door: folds out, with a width of Lifts 84 cm Visual signs indicating the floor Emergency button with a light Clear turning circle inside (diameter): Ø 150 cm and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

538 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 539 ACCOMMODATION 5 STAR HOTELS Hilton Madrid Airport Toilet: Seat height: 40 cm Height of flush mechanism: 85 cm ACCESSIBILITY – VISUALLY IMPAIRED Width of approach: right hand side Folding grab bar on right hand side, 95 cm, left hand side none, front height of 66 and 77 cm Signs 155 cm Signs the same size: yes, average height of 180 cm and a font size Fixed grab bar on left hand side, Distance between bars: 76 cm of ≥ 1.5 cm height of 77 cm Lettering in a colour which Text and symbols: not in relief Basin: contrasts with the background: yes and not in Braille Height and clearance beneath Tap: mixer tap Main stairs the basin: 66 cm and 35 cm Edge of stairs marked with a Side protection skirting board of Height of the lower edge Height of bathroom fittings: 100 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes of the mirror: 80 cm colour: no Panoramic lifts Number of lifts: 3 Steps have a riser: yes All steps are the same height: yes Accessible up to the door Height of call buttons: 100 cm Steps have nosing: no Width of door: 120 cm Width and depth of cab: The space under the stairs is Handrail on either side: yes 128 and 228 cm blocked off: there is none Height of control buttons: Height of handrail: 80-90 cm Continuous handrails on Handrail extends at top and bottom 90-160 cm half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Other Location Access Main Cab with audio signals: yes Control buttons in contrasting amenities characteristics colour: yes Reception Ground floor Accessible Height of reception desk: Keypad with numbers in relief: Keypad with numbers in Braille: 118 cm yes no Cafeteria Ground floor Accessible Bar height: 114 cm Restaurant / Ground floor Accessible Buffet bar height: 87 cm Buffet breakfast Meeting Ground floorAccessible rooms (15) Pool First floor Accessible No hoist for getting into the and Gym via lift pool. No specially adapted changing rooms or toilets Parking Basement Accessible There are 2 parking spaces floor (-1) via lift for people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

540 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 541 ACCOMMODATION 5 STAR HOTELS Hospes

HOSPES HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Plaza de la Independencia, 3 28001 Madrid Adapted room (No. 110) Number of adapted rooms: 1 On 1st floor, accessible via lift Width of door: 77 cm Telephone: 91 432 29 11 Clear turning circle inside Height of climate control: Fax: 91 432 29 12 (diameter): Ø 150 cm 154-163 cm Height of bed: 83 cm Space for access to the bed: right Web: www.hospes.com hand side 115 cm, left hand side 120 cm Metro without lift: Retiro Wardrobe doors: no doors Height of coatrack: 170 cm Height of wardrobe shelves and drawers: 37-185 cm Bus: 1, 2, 9, 15, 20, 51, 52, 74, 146 and 202 Bathroom in adapted room. Between the bathroom and HOSPES bedroom, there is a slope, navigated by a mobile wooden ramp with a width of 1.38 cm, a depth of 68 cm and an adequate incline of 10.5% Door: sliding, with a width of Clear turning circle inside ACCESS 134 cm (diameter): Ø 150 cm The main entrance is easily accessible and has a level surface. Toilet: without adequate lateral approach space There are 2 doors, one after the other. The first is a manually opera- Seat height: 40 cm Height of flush mechanism: 80 cm ted double swing door, 1.50 m wide, which is always open. The Width of approach: right hand side Fixed grab bar on the right hand second is an automatic, sliding glass door, which is marked with the 40 cm, front ≥ 120 cm side with a height of 50-72 cm Fixed grab bar on the left hand Distance between bars: 78 cm hotel’s logo in a non-contrasting colour. side with a height of 72 cm Basin: there is furniture beneath the basin Height and clearance beneath Tap: automatic with sensor the basin: 76 cm and 26 cm Height of the lower edge Height of bathroom fittings: ACCESSIBILITY – HEARING IMPAIRED of the mirror: 140 cm 92-158 cm Shower: Width of approach to shower: Shower base: level with floor Room 210 cm Internet connection: yes TV which communicates with Shower floor: non-slip Shower stool: mobile reception: no Height and location of horizontal Height and location of vertical grab TV with teletext decoder: yes TV has alarm clock with visual alert: grab bar: 50-73 cm, on wall to side bar: none yes of the tap Bedside plug socket: yes Entrance door with peephole: no Tap: requires a twist of the wrist Height of tap: 96-118 cm on Written information on available Light signals to indicate a knock accessible wall services: yes at the door: no Adjustable shower-head height: A folding shower screen that does Communal WCs no, height 118 cm not impede getting into shower Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

542 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 543 ACCOMMODATION 5 STAR HOTELS Hospes

Adapted bathroom No. of adapted bathrooms 1, in communal areas located in the restaurant ACCESSIBILITY – VISUALLY IMPAIRED On 1st floor, accessible up steps Door: sliding, with a width using a chairlift of 74 cm Signs Clear turning circle inside (diameter): Ø 150 cm Signs the same size: yes, average height of 145 cm and a font size Toilet: of ≥ 1.5 cm Seat height: 40 cm Height of flush mechanism: 80 cm Lettering in a colour which Text and symbols: not in relief Width of approach: left hand side Fixed grab bar on right hand side, contrasts with the background: yes and not in Braille 140 cm, front 82 cm height of 80 cm Main stairs Folding grab bar on left hand side, Distance between bars: 73 cm Edge of stairs marked with a Side protection skirting board of height of 50-73 cm non-slip strip in a contrasting ≥ 12 cm on both sides: yes Basin: colour: no Height and clearance beneath Tap: difficult to use Steps have a riser: yes All steps are the same height: yes the basin: 71 cm and 16 cm Steps have nosing: yes Height of the lower edge Height of bathroom fittings: Handrail extends at top and bottom Handrail on either side: yes of the mirror: 110 cm 116-140 cm of stairs: no Lifts Number of lifts: 2 Strip of surface of a different texture and contrasting colour at the top Accessible up to the door Height of call buttons: 96-105 cm and bottom of the stairs: no Width of door: 80 cm Width and depth of cab: Lifts 99 and 123 cm Cab with audio signals: yes Control buttons in contrasting Height of control buttons: Height of handrail: no handrail colour: yes 90-122 cm Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: 117 cm Cafeteria / Ground floor Possible via Buffet bar height: 75-90 cm restaurant / stairs with Height of table: 75 cm buffet chairlift Height beneath table 70 cm Width beneath table: 70 cm Depth beneath table: 30 cm Meeting Mezzanine Accessible Height of table: 75 cm rooms (2) via lift Height beneath table 70 cm Width beneath table: 70 cm Depth beneath table: 30 cm Pool Basement Accessible No hoist for getting into the and Gym (-1) via lift pool. No specially adapted changing rooms or toilets. Narrow doorwars of 67 cm

544 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 545 ACCOMMODATION 5 STAR HOTELS Husa Princesa HUSA PRINCESA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Princesa, 40 28008 Madrid Adapted room (No. 302) Number of adapted rooms: 5 On 3rd floor, accessible via lift Width of door: 83 cm Telephone: 91 42 21 00 Clear turning circle inside Height of climate control: next to Fax: 91 542 35 01 (diameter): Ø 150 cm the bed Height of bed: 55 cm Space for access to the bed: right Web: www.husaprincesa.com hand side 58 cm, left hand side 110 cm Metro with lift: Argüelles Wardrobe doors: easy to open Height of coatrack: 185 cm Height of wardrobe shelves and drawers: 20-80 cm Bus: 1, 2, 21, 44, 133, 202 and C Bathroom in adapted room HUSA PRINCESA Door: inward opening with a width Clear turning circle inside ACCESS of 78 cm (diameter): Ø 150 cm Toilet: The main entrance has a single step with alternative ramps on either Seat height: 45 cm Height of flush mechanism: 100 cm side. The ramps are 1.18 m wide, 2 m long, and have a non-recom- Width of approach: left hand side Fixed grab bar on the right hand mended incline of 11%. There is no handrail. 150 cm, front 90 cm side with a height of 73 cm There is another entrance to the hotel with an access ramp 2 m long, Folding grab bar on the left hand Distance between bars: 66 cm and with a non-recommended incline of 16%. side with a height of 73 cm There is a revolving door at the main entrance with an opening of Basin: > 80 cm. On either side is a manually operated swing door measuring > 80 cm wide. Height and clearance beneath Tap: mixer tap The alternative entrance is an automatic sliding door 1 m wide. the basin: 68 cm and 40 cm All doors are glass, and are marked with contrastingly coloured hori- Height of the lower edge Height of bathroom fittings: zontal strips. of the mirror: 90 cm 72-100 cm Bath: Height of bath: 47 cm Height and location of horizontal ACCESSIBILITY – HEARING IMPAIRED grab bar: 70 cm along long wall Transfer bench: yes Has a vertical grab bar which is used for adjusting the height of the Room shower head Internet connection: yes TV which communicates with Mixer tap at 60 cm along short wall.Adjustable shower head along short reception: no wall TV with teletext decoder: yes TV has alarm clock with visual alert: Has a screen that folds in both directions yes Adapted bathroom in communal areas Bedside plug socket: yes Entrance door with peephole: yes On 1st floor, accessible via lift Door: opens inwards with a width of Written information on available Light signals to indicate a knock 77 cm services: yes at the door: no Clear turning circle inside (diameter): Ø 150 cm Communal WCs Toilet: Door lock with visual aid to indicate Cubicle doors with a gap Seat height: 40 cm Height of flush mechanism: 100 cm either free or occupied: no underneath to see if there is Width of approach: left hand side Fixed grab bar on right hand side, someone inside: no 135 cm, front 120 cm height of 70 cm Lifts Folding grab bar on left hand side, Distance between bars: 70 cm Visual signs indicating the floor Emergency button with a light height of 70 cm and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

546 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 547 ACCOMMODATION 5 STAR HOTELS Husa Princesa Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – VISUALLY IMPAIRED the basin: 80 cm and 30 cm Height of the lower edge Height of bathroom fittings: Signs of the mirror: 90 cm 75-86 cm Signs the same size: no, with a font size of ≥ 1.5 cm Lifts Lettering in a colour which con- Text and symbols: not in relief Accessible up to the door Height of call buttons: 110 cm trasts with the background: yes/no and not in Braille Width of door: 80 cm Width and depth of cab: Main stairs 132 and 132 cm Edge of stairs marked with a Side protection skirting board of Height of control buttons: 92 cm Height of handrail: no handrail non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom Other Location Access Main half-landings: yes of stairs: no amenities characteristics Strip of surface of a different texture and contrasting colour at the top Reception Ground floor Accessible Height of reception desk: and bottom of the stairs: no 117 cm Lifts Cafeteria Ground floor Accessible Bar height: 112 cm Cab with audio signals: no Control buttons in contrasting from the Height of table: 76 cm colour: yes street with a Height beneath table 72 cm Keypad with numbers in relief: Keypad with numbers in Braille: ramp with a Width beneath table: 80 cm yes yes length of Depth beneath table: 70 cm 2 m and an acceptable incline of 7%. From reception there are 4 steps and no ramp Restaurant / Ground floor Same as Buffet bar height: 89 cm Buffet cafeteria Height of table: 77 cm breakfast Height beneath table 74 cm Width beneath table: 80 cm Depth beneath table: 30 cm Meeting First floor Accessible Height of table: 76 cm rooms (15) via lift Height beneath table 72 cm Width beneath table: 135 cm Parking Basement Accessible There is 1 parking space for floor (-1) via lift people with limited mobility (PRM), indicated by the disabled parking sign (ISA)

548 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 549 ACCOMMODATION 5 STAR HOTELS Intercontinental

INTERCONTINENTAL HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Paseo de Castellana, 49 28046 Madrid Adapted room (No. 323) Number of adapted rooms: 3 On 3rd floor, accessible via lift Width of door: 85.5 cm Telephone: 91 700 73 00 Clear turning circle inside Height of climate control: Fax: 91 319 58 53 (diameter): Ø 150 cm 47-152 cm Height of bed: 57 cm Space for access to the bed: right Web: www.madrid.intercontinental.com hand side 107 cm, left hand side 107 cm Metro with lift: Gregorio Marañón Wardrobe doors: difficult to Height of coatrack: 174 cm open Bus: 7, 12, 14, 16, 27, 40, 45, 147 and Height of wardrobe shelves and drawers: 20-174 cm INTERCONTINENTAL 150 Bathroom in adapted room Door: width of 88 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet: without adequate lateral approach space The main entrance of the hotel has 2 individual steps, but there is a Seat height: 42 cm Height of flush mechanism: 78 cm recess at ground level which allows easy access. There is a step of Width of approach: on one side Folding grab bar on the approach 6 cm in front of the main door. 85 cm side with a height of 69-85 cm There is a revolving, manually operated main door. There is an alter- Fixed grab bar on the opposite Distance between bars: 66 cm native 90 cm wide swing door. side with a height of 85 cm Both doors are glass, and are not marked with horizontal strips or Basin: logos in a contrasting colour. Height and clearance beneath Tap: mixer tap the basin: 74 cm and 34 cm Height of the lower edge Height of bathroom fittings: of the mirror: 106 cm 125-144 cm Shower: ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower base: level with floor Tap: mixer tap on accessible Shower chair or stool: fixed and wall folding Room Height and location of horizontal Height and location of vertical grab Internet connection: yes TV which communicates with grab bar: 92 cm, on wall to side bar: none reception: yes of the tap TV with teletext decoder: yes TV has alarm clock with visual alert: Adapted bathroom in communal areas yes Accessible via lift Door: sliding, with a width of Bedside plug socket: yes Entrance door with peephole: yes 95.5 cm Written information on available Light signals to indicate a knock Clear turning circle inside (diameter): Ø 150 cm services: yes at the door: yes Toilet: Communal WCs Seat height: 42 cm Height of flush mechanism: Door lock with visual aid to indicate Cubicle doors with a gap automatic flush mechanism either free or occupied: yes underneath to see if there is Width of approach: one one side Folding grab bar on approach side, someone inside: yes 100 cm height of 68-83 cm Lifts No grab bar on opposite side Visual signs indicating the floor Emergency button with a light Basin: and direction of movement, both to show that the emergency call Height and clearance beneath Tap: automatically activated inside and outside the cab: yes has been received: no the basin: 90 cm and 20 cm Emergency system Emergency alarm systems with visual alerts: no

550 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 551 ACCOMMODATION 5 STAR HOTELS Intercontinental

Height of the lower edge Height of bathroom fittings: 90 cm ACCESSIBILITY – VISUALLY IMPAIRED of the mirror: 105 cm Lifts Accessible up to the door Height of call buttons: 137-141 cm Signs Width of door: 80 cm Width and depth of cab: Signs the same size: yes, average height of 200 cm and a font size 108 and 124 cm 4 cm Height of control buttons: Height of handrail: 95 cm Lettering in a colour which Text and symbols: not in relief 120-143 cm contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: on just colour: no one side Steps have a riser: yes All steps are the same height: yes Steps have nosing: no The space under the stairs is Handrail on either side: on just blocked off: there is none one side Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Other Location Access Main Strip of surface of a different texture and contrasting colour at the top amenities characteristics and bottom of the stairs: no Reception Ground floor Accessible Height of reception desk: Lifts 125 cm Cab with audio signals: yes Control buttons in contrasting Cafeteria Accessible Bar height: 110 cm colour: no via lift Height of table: 70 cm Keypad with numbers in relief: Keypad with numbers in Braille: Height beneath table 63.5 cm yes yes Width beneath table: 80 cm Depth beneath table: 33.5 cm Table with central leg Restaurant Accessible Height of table: 73.5 cm via lift Height beneath table 67 cm Width beneath table: 68 cm Meeting Accessible rooms (12) via lift Parking Valet parking

552 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 553 ACCOMMODATION 5 STAR HOTELS Meliá Castilla MELIÁ CASTILLA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle del Capitán Haya, 43 28020 Madrid Adapted room (No. 205) Number of adapted rooms: 6 On 2nd floor, accessible via ramp Width of door: 76 cm Telephone: 91 567 50 00 that leads to lift Fax: 91 567 50 51 Clear turning circle inside Height of climate control: 158 cm (diameter): Ø 150 cm Web: www.hotelmeliacastilla.com Height of bed: 50 cm Space for access to the bed: right hand side 75 cm, left hand side Metro without lift: Cuzco 70 cm Wardrobe doors: sliding, difficult Height of coatrack: 167 cm Bus: 5, 27, 147 and 149 to open MELIÁ CASTILLA Height of wardrobe shelves and drawers: 50-80 cm Bathroom in adapted room Door: sliding with a width Clear turning circle inside ACCESS of 83 cm (diameter): Ø 150 cm There are 5 steps and an alternative ramp at the main entrance. The Toilet: without adequate lateral approach space as it is located bet- ramp is 1.72 m long and 80 cm wide, with a non-recommended incli- ween two walls ne of 17%. There is a handrail on one side of the ramp, fixed at Seat height: 47 cm Height of flush mechanism: 90 cm 95 cm high, and which does not extend past the ends. Width of approach: frontal 100 cm Folding grab bar on the right hand Its ends are not marked by a floor surface of distinctive texture and side with a height of 80-115 cm contrasting colour. Folding grab bar on the left hand Distance between bars: 83 cm There are 2 manually operated glass doors 80 cm wide. side with a height of 80-115 cm They are marked with circles in a contrasting colour. Basin: Height and clearance beneath Tap: mixer tap the basin: 78 cm and 60 cm Height of the lower edge Height of bathroom fittings: ACCESSIBILITY – HEARING IMPAIRED of the mirror: 95 cm 90-110 cm Shower: Width of approach to shower: Shower base: level with the floor Room 125 cm Internet connection: yes, paying TV which communicates with Shower floor: non-slip Shower chair or stool: fixed reception: no and folding TV with teletext decoder: yes TV has alarm clock with visual alert: Height and location of horizontal Height and location of vertical grab yes grab bar: 90 cm, on wall to side bar: 90-125 cm, on wall to side of Bedside plug socket: yes Entrance door with peephole: yes of the tap next to the chair the tap next to the chair Written information on available Light signals to indicate a knock Tap: mixer tap Height of tap: 90 cm services: yes at the door: no Adjustable shower-head height: yes, 150-200 cm Communal WCs Adapted bathroom in communal No. of adapted bathrooms 2 Door lock with visual aid to indicate Cubicle doors with a gap areas, taking as an example either free or occupied: no underneath to see if there is the one in the reception someone inside: no rooms, ground floor Lifts One on ground floor, one on Door: folding inwards with a width Visual signs indicating the floor Emergency button with a light floor -1, accessible via ramp of 82 cm and direction of movement, both to show that the emergency call described under lift section inside and outside the cab: yes has been received: no Clear turning circle inside (diameter): Ø 150 cm Emergency system Toilet: Emergency alarm systems with visual alerts: no Seat height: 47 cm Height of flush mechanism: 90 cm

554 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 555 ACCOMMODATION 5 STAR HOTELS Meliá Castilla Width of approach: left hand side Folding grab bar on the right hand 70 cm, right hand side 60 cm, side, height of 60-80 cm and on Lift) front 150 cm basement floor -1) Folding grab bar on the left hand Distance between bars: 68 cm Outdoor Basement Accessible No hoist for getting into the side, height of 60-80 cm pool and floor (-1) via lift and pool. No specially adapted Basin: Gym via ramp changing rooms or toilets Height and clearance beneath Tap: automatically activated which is the basin: 80 cm and 50 cm 10 m long, Height of the lower edge of the Height of bathroom fittings: 1.14 m wide mirror: 117 cm 90-100 cm and a non- Lifts recommen- Accessible up to the door via 2 Height of call buttons: 90-120 cm ded incline lengths of ramp, the 1st 150 cm of 17.6% long, 88 cm wide and a Parking Basement Accessible There are no parking spaces non-recommended incline of floor via ramp for people with limited 28.6%. The 2nd, 90 cm long, 88 cm (-1 and -2) and lift mobility (PRM), indicated by wide and a non-recommended the disabled parking sign incline of 28.6% and there is no (ISA) handrail Width of door: 80 cm Width and depth of cab: ACCESSIBILITY – VISUALLY IMPAIRED (Access to rooms) 112 and 164 cm Width of door: 80 cm Width and depth of cab: (Access to parking) 131 and 141 cm Signs Width of door: 89 cm Width and depth of cab: Signs the same size: yes, average height of 190-200 cm and a font size (Access to meeting rooms) 156 and 140 cm of 8 and 10 cm Height of control buttons: Height of handrail: 95 cm Lettering in a colour which Text and symbols: not in relief 90-120 cm contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of Other Location Access Main non-slip strip in a contrasting ≥ 12 cm on both sides: yes amenities characteristics colour: no (with the exception of the Reception Ground floor Accessible Height of reception desk: Albufera restaurante) 107 cm Steps have a riser: yes (with the All steps are the same height: yes Cafeteria Ground floor Accessible Bar height: 110 cm exception of the Albufera restaurante) via a ramp Height of table: 72 cm Steps have nosing: no (see section Height beneath table 69 cm The space under the stairs is There is a handrail in the centre of on Lift) Width beneath table: 86 cm Depth beneath table: 80 cm blocked off: yes the stairway at a height of 105 cm, Restaurant Ground floor Accessible Height of table: 71 cm and along the edges a rope La via a ramp Height beneath table 68 cm fixed firmly to the wall at a height Brasserie (see section Width beneath table: 76 cm ranging from 45 to 90 cm on Lift) Depth beneath table: 40 cm Continuous handrails on Handrail extends at top and bottom Restaurant Ground floor Not Height of table: 72 cm half-landings: yes of stairs: no Albufera accessible, Height beneath table: 64 cm Strip of surface of a different texture and contrasting colour at the top stairs and Width beneath table: 110 cm and bottom of the stairs: no no ramp Depth beneath table: 80 cm Lifts Round tables available Cab with audio signals: yes Control buttons in contrasting Meeting On multiple Accessible colour: yes rooms (28) floors via a ramp Keypad with numbers in relief: Keypad with numbers in Braille: (ground floor (see section yes yes

556 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 557 ACCOMMODATION 5 STAR HOTELS Meliá Madrid Princesa MELIÁ MADRID PRINCESA HOTEL ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Princesa, 27 28008 Madrid Clear turning circle inside Height of climate control: 85 cm (diameter): Ø 150 cm Telephone: 91 541 82 00 Height of bed: 65 cm Space for access to the bed: right Fax: 91 541 19 88 hand side 180 cm, left hand side 99 cm Web: www.solmelia.com Wardrobe doors: sliding, easy Height of coatrack: 160 cm to open Metro with lift: Height of wardrobe shelves and drawers: 30-155 cm Ventura Rodríguez Bathroom in adapted room MELIÁ Door: sliding with a width of 76 cm Clear turning circle inside MADRID PRINCESA Bus: 2, 44, 133 and 202 (diameter): Ø 150 cm Toilet: ACCESS Seat height: 44 cm Height of flush mechanism: 100 cm The main entrance is easily accessible and has a level surface. Width of approach: front 150 cm, Folding grab bar on both sides with The main door revolves, is made of glass and has an opening of on right hand side 84 cm, on left a height of 75 cm > 80 cm. hand side 120 cm Distance between bars: 70 cm It is not marked by horizontal strips or a logo in a contrasting colour. Basin: Height and clearance beneath Tap: mixer tap ACCESSIBILITY – HEARING IMPAIRED the basin: 85 cm and 60 cm Height of the lower edge Height of bathroom fittings: of the mirror: 114 cm 80-120 cm Room Shower: Internet connection: yes TV which communicates with Width of approach area > 150 cm Shower base: level with floor, reception: no a difference of 4 cm TV with teletext decoder: yes TV has alarm clock with visual alert: Shower floor: non-slip Shower chair or stool: adjustable yes height chair attached to the wall Bedside plug socket: yes Entrance door with peephole: no Height and location of horizontal Tap: mixer tap Written information on available Light signals to indicate a knock grab bar: 83 cm, next to the chair services: yes at the door: no Adjustable shower-head height: Height of tap: 110 cm on Communal WCs yes accessible wall Door lock with visual aid to indicate Cubicle doors with a gap A folding shower screen that does not impede getting into shower either free or occupied: no underneath to see if there is Lifts Number of lifts: 3 someone inside: no Accessible up to the door Height of call buttons: 90-120 cm Lifts Width of door: 77 cm Width and depth of cab: Visual signs indicating the floor Emergency button with a light 123 and 140 cm and direction of movement, both to show that the emergency call Height of control buttons: 150 cm inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no ACCESIBILIDAD FÍSICA Other Location Access Main amenities characteristics Adapted room (No. 223) Number of adapted rooms: 5 Reception Ground floor Accessible Height of reception desk: On 2nd floor, accessible via lift Width of door: 88 cm 125 cm

558 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 559 ACCOMMODATION 5 STAR HOTELS

Communal Not None have been specially MIGUEL ÁNGEL HOTEL WCs accessible adapted for wheelchair users Calle de Miguel Ángel, 29-31 Cafeteria Ground floor Not Bar height: 115 cm 28010 Madrid accessible, Height of table: 50 cm stairs and Height beneath table 37 cm Telephone: 91 442 81 99 no alternati- Width beneath table: 90 cm ve ramp Depth beneath table: 37 cm Fax: 91 442 53 20 Restaurant Ground floor Not Height of table: 72 cm accessible, Height beneath table 65 cm Web: www.miguelangelhotel.com stairs and no Width beneath table: 120 cm alternative Depth beneath table: 38 cm Metro with lift: Gregorio Marañón ramp Meeting First floor Accessible Height of table: 73 cm Bus: 5, 7, 12, 14, 16, 27, 40, 45, 61, 147 and 150 rooms (3) Height beneath table 67 cm MIGUEL ÁNGEL Width beneath table: 200 cm Depth beneath table: 41 cm ACCESS Pool First floor Accessible No hoist for getting into the The main entrance has 3 separate steps of 16 cm and an alternative and Gym via service pool. No specially adapted ramp. The ramp is 1.20 m wide, 1.33 m long and has a non-recom- lift changing rooms or toilets mended incline of 36.4%. There is no handrail. Parking Basement Accessible Valet parking Its ends are not marked by a floor surface of distinctive texture and floor (-1) via lift contrasting colour. There is a 1 m wide, automatic, revolving, glass door. It is not marked by horizontal strips or a logo in a contrasting colour. ACCESSIBILITY – VISUALLY IMPAIRED There are 2 alternative doors, one on either side of the revolving door, which are both 1.10 m wide.

Signs Signs the same size: yes, average height of 195 cm and a font size of ≥ 5 cm ACCESSIBILITY – HEARING IMPAIRED Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Room Main stairs Internet connection: yes TV which communicates with Edge of stairs marked with a Side protection skirting board of reception: yes non-slip strip in a contrasting ≥ 12 cm on both sides: no TV with teletext decoder: yes TV has alarm clock with visual alert: colour: no no Steps have a riser: yes All steps are the same height: yes Bedside plug socket: yes Entrance door with peephole: no Steps have nosing: no Written information on available Light signals to indicate a knock The space under the stairs is Handrail on either side: yes services: yes at the door: no blocked off: there is none Communal WCs Continuous handrails on Handrail extends at top and bottom Door lock with visual aid to indicate Cubicle doors with a gap half-landings: no of stairs: no either free or occupied: no underneath to see if there is Strip of surface of a different texture and contrasting colour at the top someone inside: no and bottom of the stairs: no Lifts Lifts Visual signs indicating the floor Emergency button with a light Cab with audio signals: no Control buttons in contrasting and direction of movement, both to show that the emergency call colour: yes inside and outside the cab: yes has been received: no Keypad with numbers in relief: Keypad with numbers in Braille: Emergency system yes no Emergency alarm systems with visual alerts: no

560 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 561 ACCOMMODATION 5 STAR HOTELS Miguel Ángel ACCESSIBILITY – PHYSICALLY DISABLED Lift – from reception to upper floors Accessible up to the door Height of call buttons: 130 and 142 cm Adapted room (No. 103) Number of adapted rooms: 2 Width of door: 80 cm Width and depth of cab: On 3rd floor, accessible via lift Width of door: 87 cm 150 and 127 cm Clear turning circle inside Height of climate control: Height of control buttons: Height of handrail: no handrail (diameter): Ø 150 cm 150 and 159 cm 94 and 150 cm Height of bed: 50 cm Space for access to the bed: right Lift – connects to parking area hand side ≥ 90 cm, left hand side Accessible up to the door Height of call buttons: 110 cm ≥ 90 cm Width of door: 70 cm Width and depth of cab: Height of wardrobe shelves Height of coatrack: 166 cm 85 and 100 cm and drawers: 94-170 cm Height of control buttons: 96 cm Height of handrail: no handrail Bathroom in adapted room Door: with a width of 87 cm Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 100 cm Other Location Access Main Width of approach: left hand Fixed grab bar on the right hand amenities characteristics side 100 cm side with a height of 87 and 100 cm Reception Ground floor Accessible Height of reception desk: Basin: 103 cm Height and clearance beneath Tap: mixer tap Cafeteria / Mezzanine Accessible Bar height: 110 cm the basin: no free space Piano Bar via stairlift Height of table: 74 cm Height of the lower edge Height of bathroom fittings: Height beneath table 73 cm of the mirror: 100 cm 80-146 cm Width beneath table: 87 cm Bath: Depth beneath table: 50 cm Height of bath: 46 cm Height and location of horizontal Restaurant Mezzanine Accessible Height of table: 75 cm grab bar: there is none via stairlift Height beneath table 72 cm Transfer bench: yes Height and location of vertical grab Width beneath table: 138 cm bar: there is none Depth beneath table: 54 cm Mixer tap at 67 cm on Adjustable shower head at height of Buffet Basement Accessible Buffet bar height: non-accessible wall 185 cm breakfast floor (-1) via stairlift 85 and 133 cm Adapted bathroom Number of adapted bathrooms: 1 Height of table: 77 cm in communal areas Height beneath table 74 cm On mezzanine floor, accessible Door: folds inwards with a width Width beneath table: 100 cm via chairlift of 89 cm Depth beneath table: 50 cm Clear turning circle inside (diameter): Ø 150 cm Meeting Mezzanine Accessible Height of table: 77 cm Toilet: rooms (10) and Height beneath table 74 cm Seat height: 49 cm Height of flush mechanism: 100 cm basement Width beneath table: 83 cm Width of approach: right hand Fixed grab bar on right hand side, floor (-1) Depth beneath table: 50 cm side 83 cm height of 70 and 86 cm Pool Basement Accessible No hoist for getting into the Folding grab bar on left hand side, Distance between bars: 83 cm and Gym floor (-1) via lift pool. No specially adapted height of 20 and 175 cm changing rooms or toilets Basin: Parking Basement Accessible There are no parking spaces Height and clearance beneath Tap: mixer tap floor (-3) via lift for people with limited the basin: 72 cm and 54 cm mobility (PRM) Mirror angled downwards

562 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 563 ACCOMMODATION 5 STAR HOTELS

ACCESSIBILITY – VISUALLY IMPAIRED NH PALACIO DE TEPA Calle San Sebastián, 2 28012 Madrid Signs Signs the same size: yes, average height of 145-180 cm and a font size Telephone: 91 389 64 90 of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief Fax: 91 389 64 91 contrasts with the background: yes and not in Braille Main stairs Web: www.nh-hotels.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro with lift: Sol colour: no Steps have a riser: yes All steps are the same height: yes Bus: 6, 26, 32 and 50 Steps have nosing: no NH PALACIO DE TEPA The space under the stairs is Handrail on either side: yes ACCESS blocked off: there is none Entry via Plaza del Ángel, 9. There is ramp access to the Continuous handrails on Handrail extends at top and bottom establishment from the adjoining pedestrian square. It has a clearan- half-landings: yes of stairs: just at the bottom Strip of surface of a different texture and contrasting colour at the top ce width of 2 m. and bottom of the stairs: no Entry is through double wooden doors. These open inwards and are Lifts always open. They are over 2 m wide. Lift type 1 There are then two 15 cm high steps, with an alternative ramp next Cab with audio signals: yes Keypad with numbers in Braille: no to the stairs. Keypad with numbers in relief: no The ramp is accessible, measuring 3.82 m in length, with a 6.9 % Lift type 2 incline. It is 1.17 m wide with a double handrail on either side at a Cab with audio signals: yes Keypad with numbers in Braille: no height of 70 cm and 97 cm extending past both ends. Neither ends Keypad with numbers in relief: yes of the ramp have a distinctively textured and contrastingly coloured strip to warn of the change in gradient. There is a second inward opening double glass door, each door with a width of 80 cm. They are marked with double horizontal stripes and the hotel logo but not in contrasting colours. There is an accessible route that takes guests straight to the recep- tion and help desk.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: no TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Light signals to indicate a knock Emergency alarms with visual alerts: at the door: no yes, but only in the corridors

564 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 565 ACCOMMODATION 5 STAR HOTELS Palacio de Tepa

Communal WCs Adapted bathroom in communal areas Door lock with visual aid to indicate Cubicle doors with a gap Located next to the reception Accessible, on ground floor either free or occupied: no underneath to see if there is Bathroom door: inward opening Cubicle door: outward opening with someone inside: no with a width of 84 cm a width of 84 cm Lifts Clear turning circle inside (diameter): Ø 150 cm Visual signs indicating the floor and Emergency button with a light Toilet: direction of movement, both inside to show that the emergency call Seat height: 40 cm Height of flush mechanism: 78 cm and outside the cab: yes has been received: yes Approach area: left hand side Fixed l-shaped horizontal grab bar Emergency system 100 cm and frontal 140 cm on the right hand side at a height of Emergency alarm systems with visual alerts: yes, but only in the 70 cm corridors Folding grab bar on the left hand Distance between bars: 69 cm side at a height of 54 – 75 cm Basin: ACCESSIBILITY – PHYSICALLY DISABLED Height and clearance beneath the Tap: automatic basin: 70 cm and 50 cm Height of the lower edge of the Min. and max. height of bathroom Adapted room (No. 402) Number of adapted rooms: 2 mirror: 100 cm fittings: 85 cm and 140 cm On the 4th floor, accessible via Width of door: 84 cm Lifts Total number of lifts: 2 with the same the lift specifications Clear turning circle inside Height of climate control: 143 cm Floors served: all floors Accessible up to the door (diameter): Ø 150 cm Height of call buttons: 97 – 103 cm Width of door: 80 cm Height of bed: 60 cm Space for access to the bed: right Width and depth of cab: Min. and max. height of the call hand side 135 cm left hand side 104 and 140 cm buttons: 100 cm and 130 cm 116 cm Height of handrail: 89 cm Mirror opposite the door: yes Wardrobe doors: easy to open Height of hanger rail: 170 cm sliding doors with handle Min. and max. height of wardrobe shelves and drawers: 30 cm and 60 cm Other Location Access Main Bathroom in adapted room amenities characteristics Door: Opens inwards with a width Clear turning circle inside Reception Ground floor Accessible Height of reception desk: of 84 cm (diameter): Ø 150 cm 80 – 110 cm (double) Toilet: Cafeteria Ground floor Only Height of bar: 114 cm Seat height: 40 cm Height of flush mechanism: 77 cm accessible Height of table: 74 cm Approach area: on left hand side Grab bar on the right hand side: no from within Height beneath table 68 cm 180 cm and front 50 cm the hotel. Width beneath table: 80 cm Folding grab bar on the left hand side at a height of 70-92 cm Two steps Depth beneath table: 36 cm Basin: for outside Height and clearance beneath the Tap: mixer tap easy to use access basin: 71 cm and 53 cm Restaurant / Ground floor Accessible Height of buffet bar: 90 cm Height of the lower edge of the Min. and max. height of bathroom Breakfast Height of table: 74 cm mirror: 100 cm fittings: 40 cm and 75 cm buffet Height beneath table 68 cm Shower: Width beneath table: 80 cm Width and depth of approach area: Shower base: level with the floor Depth beneath table: 36 cm 83 cm and ≥ 120 cm Meeting 2nd floor Accessible Furniture changes depending Shower floor: non-slip Shower chair or seat: no rooms via lift on the event Height and location of horizontal Height and location of vertical grab (3) grab bar: none bar: none Gym 1st floor Accessible No specially adapted Tap: mixer tap Height of the tap: 110 cm via lift changing rooms or toilets Adjustable height shower head at Shower screen: outward opening, Parking Outside the Valet parking, guests do not height of 110 cm made of glass hotel access the parking 567 566 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE ACCOMMODATION 5 STAR HOTELS

RITZ MADRID HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Plaza de la Lealtad, 5 28014 Madrid Bedrooms Colour of door contrasts with Information about hotel services Telephone: 91 701 67 67 adjacent walls: yes available in Braille: no and in large Fax: 91 701 67 76 print: no Room lighting with dimmer switch: TV remote control with large Web: www.ritz.es no numbers: yes and in contrasting colours: yes Metro without lift: Banco de España Room free of projecting elements: Audible signals to indicate yes emergency alarm: yes Signs Bus: 10, 14, 27, 34, 37 and 45 Signs the same size: yes, average height of 170 cm and a font size of RITZ MADRID 5 cm Lettering in a colour which con- Text and symbols: not in relief and trasts with the background: yes not in Braille ACCESS Main stairs The main entrance is easily accessible, with no stairs, steps or Edge of stairs marked with a Side protection skirting board of slopes. non-slip strip in a contrasting colour: ≥ 12 cm on both sides: yes The main door is made of glass, revolves and is manually operated. yes Its opening is 1.10 m wide. It may be stopped and opened, leaving Steps have a riser: yes Steps have nosing: no All steps are the same height: yes an access gap of more than 80 cm. The space under the stairs is Handrail on either side: yes It is not marked with bands of strongly contracted colours. blocked off: yes Continuous handrails on half- Handrail extends past the top and landings: yes bottom of stairs: no Distinctively textured and contrastingly coloured strip at the top and bottom of the stairs: no ACCESSIBILITY – HEARING IMPAIRED Lifts Cab with audio signals: no Control buttons in contrasting Room colours: yes Internet connection: yes TV which communicates with Keypad with numbers in relief: yes Keypad with numbers in Braille: yes reception: yes Strip of surface of a different texture and contrasting colour at entrance TV with teletext decoder: yes TV has alarm clock with visual alert: to lift: no yes Emergency System Bedside plug socket: yes Entrance door with peephole: yes Audible alarm system in place in case of emergency: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

568 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 569 ACCOMMODATION 5 STAR HOTELS Ritz Madrid ACCESSIBILITY – PHYSICALLY DISABLED Other Location Access Main amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 608) Number of adapted rooms: 1 109 cm On 6th floor, accessible via lift Width of door: 87 cm Cafeteria Ground floor Accessible Bar height: 107 cm with a door of 62 cm Height of table: 66 cm Clear turning circle inside Height of climate control: Height beneath table 64 cm (diameter): Ø 150 cm 40-120 cm Width beneath table: 65 cm Height of bed: 57 cm Space for access to the bed: right Depth beneath table: 33 cm hand side 117 cm, left hand side Restaurant / Ground floor Accessible Buffet bar height: 75 cm 200 cm Buffet Height of table: 74 cm Wardrobe doors: folding doors Height of coatrack: 175 cm breakfast Height beneath table 72 cm Height of wardrobe shelves and drawers: 29-175 cm Width beneath table: 85 cm Bathroom in adapted room Depth beneath table: 50 cm Door: inward opening with Clear turning circle inside Meeting Ground floor Accessible Height of table: 77 cm a width of 88 cm (diameter): Ø 150 cm rooms (4) via Height beneath table 70 cm Toilet: alternative Seat height: 50 cm Height of flush mechanism: 97 cm portable Width of approach: from the side Folding grab bar on the approach ramps which 90 cm, front 120 cm side with a height of 56-72 cm are 100 cm Fixed grab bar on the opposite Distance between bars: 69 cm wide, 90 cm side with a height of 72 cm long and a Basin: non-reco- Height and clearance beneath Tap: mixer tap mmended the basin: 82 cm and 56 cm incline of Height of the lower edge Height of bathroom fittings: 16% of the mirror: 123 cm 100-125 cm Gym First floor Accessible No specially adapted Shower: via lift changing rooms or toilets Width of approach area 180 cm Shower base: level with floor Parking Valet parking. Guests can not Shower floor: non-slip Shower chair: fixed access the parking area Height of horizontal grab bar: Height of vertical grab bar: none 86 cm Tap: mixer tap Folding shower screen Adjustable shower-head height: yes Lifts Number of lifts: 1 Accessible up to the door Height of call buttons: 139 cm Width of door: 62 cm Width and depth of cab: 90 and 133 cm Height of control buttons: 139 cm Height of handrail: 89 cm

570 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 571 ACCOMMODATION 5 STAR HOTELS

SHERATON MADRID MIRASIERRA ACCESSIBILITY – VISUALLY IMPAIRED HOTEL & SPA Calle de Alfredo Marquerie, 43 Signs 28034 Madrid Signs the same size: yes, average height of 210 cm and a font size of ≥ 1.5 cm Telephone: 91 727 79 00 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Fax: 91 727 79 08 Main stairs Edge of stairs marked with a Side protection skirting board of Web: www.sheraton.com/madridmirasierra non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Metro without lift: Herrera Oria Steps have a riser: yes All steps are the same height: yes Steps have nosing: no MIRASIERRA SUITES Bus: 64, 124 and 133 The space under the stairs is Handrail on either side: no blocked off: there is none Continuous handrails on Handrail extends at top and bottom ACCESS half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top The main entrance is level with the pavement with a number of isola- and bottom of the stairs: no ted steps and with no alternative ramp. Lifts There is a main, automatic glass door measuring 1.95 m. Cab with audio signals: no Control buttons in contrasting It is not marked with double horizontal stripes or the logo in colour: yes contrasting colours. Keypad with numbers in relief: Keypad with numbers in Braille: no no

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

572 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 573 ACCOMMODATION 5 STAR HOTELS Sheraton Madrid Mirasierra ACCESSIBILITY – PHYSICALLY DISABLED Height of the lower edge Height of bathroom fittings: of the mirror: 122 cm 102-127 cm Lifts Number of lifts: 1 Adapted room (No. 720) Number of adapted rooms: 3 Accessible up to the door Height of call buttons: On 7th floor, accessible via lift Width of door: 96 cm 123 and 125 cm Clear turning circle inside Height of climate control: 14 and Width of door: 90 cm Width and depth of cab: (diameter): Ø 150 cm they are controlled automatically 118 and 170 cm from reception Height of control buttons: 95 and 125 cm Height of bed: 56 cm Space for access to the bed: on one side ≥ 90 cm Wardrobe doors: folding doors Height of coatrack: 194 cm Bathroom in adapted room Door: sliding with a width of Clear turning circle inside 87 and 96 cm (diameter): Ø 150 cm Toilet: without adequate lateral approach space Seat height: 40 cm Height of flush mechanism: 100 cm Width of approach: from one side Folding grab bar on the approach Other Location Access Main 44 cm side with a height of 82-67 cm amenities characteristics Fixed grab bar on the opposite Distance between bars: 78 cm Reception Ground floor Accessible Height of reception desk: side with a height of 93 cm 110 cm Basin: Cafeteria Ground floor Accessible Bar height: 110 cm Height and clearance beneath the Tap: mixer tap Verdil Height of table: 74 cm basin: 81 cm and 56 cm Cafeteria Ground floor Accessible Bar height: 112 cm Height of the lower edge of the Height of bathroom fittings: 130 cm Lobby Height of table: 54 cm mirror: 118 cm (adjustable) Restaurant / Basement Accessible Buffet bar height: 93 cm Shower: Buffet floor (-1) via stairlift Height of table: 76 cm Width of approach area 88 cm Shower base: level with floor breakfast Height beneath table 72 cm Shower floor: non-slip Shower chair: fixed Width beneath table: 80 cm Height of horizontal grab bar: Height of vertical grab bar: 155 cm Depth beneath table: 35 cm 92 cm Meeting Basement Accessible Height of table: 72 cm Tap: mixer tap Height of tap: 100 cm on non rooms (1) floor (-1) via lift Height beneath table 57 cm accessible wall Width beneath table: 180 cm Adjustable shower-head height: Sliding shower screen Depth beneath table: 90 cm yes Pool Basement Accessible No hoist for getting into the Adapted bathroom Number of adapted bathrooms: 1 and Gym floor (-1) via lift pool in communal areas Parking Basement Accessible There are 2 parking spaces On floor -1 , accessible via lift Door: folding with a width of 82 cm floor (-1) via lift for people with limited (general) and 72 cm (cubicle) mobility (PRM), indicated by Clear turning circle inside (diameter): Ø 150 cm the disabled parking sign Toilet: (ISA) Seat height: 41 cm Height of flush mechanism: 100 cm Width of approach: one one side No grab bars > 80 cm, front 100 cm Basin: Height and clearance beneath Tap: mixer tap the basin: 74 cm and 50 cm

574 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 575 ACCOMMODATION 5 STAR HOTELS

SILKEN PUERTA ACCESSIBILITY – VISUALLY IMPAIRED AMÉRICA MADRID HOTEL Avenida de América, 41 Signs 28002 Madrid Signs the same size: yes, average height of 148-179 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief Telephone: 91 744 54 00 contrasts with the background: yes and not in Braille Fax: 91 744 54 01 Main stairs Edge of stairs marked with a Side protection skirting board of Web: www.hotelpuertamerica.com non-slip strip in a contrasting ≥ 12 cm on both sides: no colour: no Metro without lift: Cartagena Steps have a riser: yes All steps are the same height: yes SILKEN PUERTA AMÉRICA MADRID Steps have nosing: no Bus: 114, 115 and 122 The space under the stairs is Handrail on either side: no blocked off: there is none Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no Strip of surface of a different texture and contrasting colour at the top ACCESS and bottom of the stairs: no Lifts The main entrance is easily accessible and has a level surface. Cab with audio signals: yes Control buttons in contrasting There is an automatic, sliding, opaque glass door 170 m wide. colour: no It is not marked by horizontal strips or a logo in a contrasting colour. Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: no TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap under- either free or occupied: no neath to see if there is someone inside: yes, some of them Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

576 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 577 ACCOMMODATION 5 STAR HOTELS Silken Puerta de América Madrid Other Location Access Main ACCESSIBILITY – PHYSICALLY DISABLED amenities characteristics Reception Ground floor Accessible Height of reception desk: Adapted room (No. 909) Number of adapted rooms: 30 70 cm On 9th floor, accessible via lift Width of door: 79 cm Cafeteria Ground floor Accessible Bar height: 111 cm Clear turning circle inside Height of climate control: Height of table: 46 cm (diameter): Ø 150 cm 110-140 cm Height beneath table 40 cm Height of bed: 60 cm Space for access to the bed: right Width beneath table: 80 cm hand side >80 cm, left hand side Depth beneath table: 45 cm >80 cm Communal Ground floor Accessible None have been specially Wardrobe doors: sliding doors Height of coatrack: 180 cm WCs and adapted for wheelchair users Height of wardrobe shelves and drawers: 90-180 cm mezzanine Bathroom in adapted room Restaurant / Ground floor Accessible Buffet bar height: 88-130 cm Door: slidiong door with a width Clear turning circle inside Buffet Height of table: 73 cm of 81 cm (diameter): Ø 150 cm breakfast Height beneath table 69 cm Toilet: without adequate lateral transfer space Width beneath table: 70 cm Seat height: 40 cm Height of flush mechanism: 100 cm Depth beneath table: 70 cm Width of approach: from the front There are no grab bars Meeting Ground floor Accessible Height of table: 73 cm 130 cm rooms (5) Height beneath table 70 cm Basin: Width beneath table: 220 cm Height and clearance beneath Tap: mixer tap Depth beneath table: 150 cm the basin: 66 cm and 64 cm Pool Thirteenth Accessible No hoist for getting into the Height of the lower edge Height of bathroom fittings: 85 cm and Gym Floor via lift pool. No specially adapted of the mirror: 120 cm changing rooms or toilets Shower: Parking Basement Accessible There are 8 parking spaces Width of approach area 130 cm Shower base: level with floor floor (-1) via lift for people with limited Shower floor: non-slip Shower chair: mobile mobility (PRM), indicated by No horizontal grab bar No vertical grab bar the disabled parking sign Tap: mixer tap Height of tap: 140 cm on (ISA) accessible wall Adjustable shower-head height: Sliding shower screen no Lifts Number of lifts: 4 Accessible up to the door Height of call buttons: 90 cm Width of door: 88 cm Width and depth of cab: 150 and 140 cm Height of control buttons: Height of handrail: 100 cm 82-128 cm

578 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 579 ACCOMMODATION 5 STAR HOTELS

THE WESTIN PALACE MADRID HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Plaza de las Cortes, 7 28014 Madrid Signs Signs the same size: yes, average height of 145-180 cm and a font size Telephone: 91 360 80 00 of ≥ 1.5 cm Fax: 91 360 81 00 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.palacemadrid.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: on just Metro without lift: Sevilla colour: no one side Steps have a riser: yes All steps are the same height: yes THE WESTIN Bus: 9, 10, 14, 27, 34, 37, 45, N10, N11, N15 Steps have nosing: no PALACE MADRID and N8 The space under the stairs is Handrail on either side: no blocked off: there is none ACCESS Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no The main entrance has 5 individual steps, and no alternative ramp. Strip of surface of a different texture and contrasting colour at the top The main door is partially glazed and manually operated. It is 2.60 m and bottom of the stairs: no wide. Lifts There is an alternative entrance with a ramp to the pavement. It Cab with audio signals: yes Control buttons in contrasting requires the use of an elevator to reach all areas of the hotel except colour: no reception. This entrance is 1 m wide. Keypad with numbers in relief: Keypad with numbers in Braille: The doors are not marked by horizontal strips or a logo in a contras- yes no ting colour.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: yes TV has alarm clock with visual alert: yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: yes Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

580 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 581 ACCOMMODATION 5 STAR HOTELS The Westin Palace Madrid ACCESSIBILITY – PHYSICALLY DISABLED Basin: Height and clearance beneath Tap: automatic the basin: 83 and 45 cm Adapted room (No. 8) Number of adapted rooms: 6 Height of the lower edge Height of bathroom fittings: On 1st floor, accessible via lift Width of door: 73-79.5 cm of the mirror: 110 cm 75-80 cm Clear turning circle inside Height of climate control: 120 cm Lifts Number of lifts: 2 (diameter): Ø 150 cm Alternative access lift to hotel Height of bed: 58 cm Space for access to the bed: right Accessible Height of call buttons: 130 cm hand side 90 cm, left hand side Width of door: 81.5 cm Width and depth of cab: 90 cm 114 and 126 cm Wardrobe doors: sliding doors Height of coatrack: 140 cm Height of control buttons: 130 cm Height of wardrobe shelves and drawers: 110 cm Lifts with access to rooms Bathroom in adapted room Accessible Height of call buttons: 130 cm Door: sliding with a width of Clear turning circle inside Width of door: 77 cm Width and depth of cab: 80 cm (diameter): Ø 150 cm 143 and 99 cm Toilet: Height of control buttons: 130 cm Seat height: 50 cm Height of flush mechanism: 100 cm Width of approach: 80 cm Folding and adjustable grab bar on the approach side with a height of 75 cm Fixed grab bar on the opposite Distance between bars: 70 cm side with a height of 75 cm Other Location Access Main Basin: amenities characteristics Height and clearance beneath Tap: extendible tap Reception Ground floor Not Height of reception desk: the basin: 80 cm and 68 cm accessible, 126 cm Height of the lower edge Height of bathroom fittings: 85 cm via stairs of the mirror: 110 cm Communal Ground floor Not None have been specially Bath: WCs accessible adapted for wheelchair users Height of bath: 50 cm Height of horizontal grab bar: Cafeteria Ground floor Accessible Bar height: 116 cm 80 cm Height of table: 64.5 cm Transfer bench: no Height and location of vertical grab Height beneath table 58.7 cm bar: 80 cm Width beneath table: 70.5 cm Mixer tap at 113 cm Adjustable shower head at height of Depth beneath table: 27 cm 220 cm Restaurant / Ground floor Accessible Buffet bar height: 116 cm There is a curtain Buffet Height of table: 75 cm Adapted bathroom Number of adapted bathrooms: 1 breakfast Height beneath table 70 cm in communal areas Width beneath table: 30 cm On ground floor, accessible via lift Door: outward opening with a width Depth beneath table: 60 cm although yet to be installed during of 88 cm Meeting Ground floor Accessible Height of table: 72 cm site visit rooms (1) Height beneath table 71 cm Clear turning circle inside (diameter): Ø 150 cm Width beneath table: 101 cm Toilet: Depth beneath table: 101 cm Seat height: 40 cm Height of flush mechanism: 100 cm Parking Basement Accessible There are 2 parking spaces Width of approach: left hand side Fixed grab bar on right hand side at floor (-2) via lift for people with limited > 110 cm, front 85 cm height of 70 cm mobility (PRM), indicated by Fixed grab bar on left hand side Distance between bars: 63 cm the disabled parking sign at height of 70 cm (ISA)

582 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 583 ACCOMMODATION 5 STAR HOTELS ÚNICO HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Calle Claudio Coello, 67 28001 Madrid Signs Signs the same size: yes, average height of 120 cm and a font size Telephone: 91 781 01 73 of ≥ 1.5 cm Fax: 91 576 77 41 Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Web: www.unicohotelmadrid.com Main stairs Edge of stairs marked with a Side protection skirting board of Metro without lift: Serrano non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Bus: 1 and 74 Steps have a riser: yes All steps are the same height: yes ÚNICO Steps have nosing: no ACCESS The space under the stairs is Handrail on either side: yes blocked off: there is none There is a ramp access to the establishment from the pavement. It Continuous handrails on Handrail extends at top and bottom has a clearance width of 1.50 m. half-landings: yes of stairs: no The main entranceway is not accessible with nine 17 cm high steps. Strip of surface of a different texture and contrasting colour at the top The alternative entranceway is feasible and is located along the and bottom of the stairs: no main façade 15 m from the main door. Lifts The alternative entranceway comprises large wooden double doors Cab with audio signals: yes Control buttons in contrasting that can be opened manually by hotel staff. The doors open inwards, colour: no with an overall width of 1.06 m. There is a bell located at a height of Keypad with numbers in relief: Keypad with numbers in Braille: 1.53 m. no no The reception desk is accessible by way of a stair lift that navigates the flight of eight 17 cm steps.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: yes TV with teletext decoder: no TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: no at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor and Emergency button with a light direction of movement, both inside to show that the emergency call and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

584 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 585 ACCOMMODATION 5 STAR HOTELS Único

ACCESSIBILITY – PHYSICALLY DISABLED Approach area: left hand side Fixed l-shaped horizontal grab bar 100 cm and frontal 165 cm on the right hand side at a height of 70 cm Adapted room (No. 001) Number of adapted rooms: 1 Grab bar on the left hand side: none On the ground floor, accessible Width of door: 76 cm Basin: from reception Height and clearance beneath the Tap: mixer tap easy to use Clear turning circle inside Height of climate control: 90 cm basin: 67 cm and 48 cm (diameter): Ø 150 cm Height of the lower edge of the Min. and max. height of bathroom Height of bed: 60 cm Space for access to the bed: right mirror: 90 cm fittings: 85 cm hand side > 90 cm left hand side Lifts Total number of lifts: 2 with the 80 cm same specifications Wardrobe doors: swing door Height of hanger rail: 175 cm Floors served: all floors Accessible from the reception and opening to 90º with doorknob help desk floor Min. and max. height of wardrobe shelves and drawers: 30 cm and Height of call buttons: Width of door: 80 cm 180 cm 102 – 109 cm Bathroom in adapted room Width and depth of cab: Min. and max. height of the call Door: Opens outwards with a width Clear turning circle inside 97 and 120 cm buttons: 104 cm and 120 cm of 77 cm (diameter): Ø 150 cm Height of handrail: 90 cm Mirror opposite the door: Toilet: no, on side wall Seat height: 40 cm Height of flush mechanism: 100 cm Approach area: on left hand side Fixed l-shaped horizontal grab bar >120 cm and front 84 cm on the right hand side at a height of 70 cm Folding grab bar on the left hand Distance between bars: 65 cm side at 70 cm Basin: Height and clearance beneath the Tap: mixer tap easy to use basin: 70 cm and 43 cm Height of the lower edge of the Min. and max. height of bathroom Other Location Access Main mirror: 92 cm fittings: 20 cm and 80 cm amenities characteristics Shower: Reception Ground floor Possible by Height of reception desk: Width and depth of approach area: Shower base: level with the floor way of a 74 cm 115 cm and ≥ 120 cm stair lift Shower floor: non-slip Shower chair or seat: stool Restaurant / Basement Accessible Height of buffet bar: 80 cm Horizontal grab bar: none Vertical grab bar: none Breakfast via lift and 117 cm Tap: mixer tap easy to use Height of the tap: 120 cm buffet Height of table: 74 cm Adjustable height shower head at Shower screen: fixed shower Height beneath table 72 cm height of 120 cm – 210 cm screen perpendicular to the taps Width beneath table: 89 cm that does not impede access Depth beneath table: 24 cm Adapted bathroom in Total number of adapted toilets: 1 Meeting Ground floor Accessible Furniture changes depending communal areas cubicle in the communal women’s rooms on the event toilets (2) Located next to the reception Accessible, on ground floor Gym Basement -1 Accessible No specially adapted Bathroom door: none Cubicle door: inward swinging with via lift changing rooms or toilets a width of 77 cm Parking On the street Valet parking Clear turning circle inside (diameter): Ø 150 cm Toilet: Seat height: 40 cm Height of flush mechanism: 85 cm

586 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 587 ACCOMMODATION 5 STAR HOTELS

URBAN HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Carrera de San Jerónimo, 34 28014 Madrid Bedrooms Colour of door contrasts with Information about hotel services Telephone: 91 420 37 67 adjacent walls: yes available in Braille: no and in large Fax: 91 787 77 99 print: no Room lighting with dimmer switch: TV remote control with large Web: www.derbyhotels.es no numbers: yes and in contrasting colours: yes Metro without lift: Sevilla Room free of projecting elements: Audible signals to indicate no emergency alarm: yes Signs Bus: 10, 14, 15, 34, 37, 45, 52 and 53 Signs the same size: yes, average height of 170 cm and a font size of URBAN 3 cm Lettering in a colour which con- Text and symbols: not in relief and ACCESS trasts with the background: yes not in Braille The main entrance has stairs and a ramp with a non-recommended Main stairs incline of 20%. There is no handrail, and its ends are not marked by Edge of stairs marked with a Side protection skirting board of a floor surface of distinctive texture and contrasting colour. non-slip strip in a contrasting colour: ≥ 12 cm on both sides: yes, There is an entrance without steps from Calle de Ventura de la Vega yes on one side (at the side of the hotel). There is an automatic, sliding glass door. Steps have a riser: yes There is also another manually operated door which is always open. Steps have nosing: yes All steps are the same height: yes The space under the stairs is Handrail on either side: only The glass doors are marked with the hotel’s logo in a contrasting blocked off: yes on one side colour. Continuous handrails on half- Handrail extends past the top and landings: yes bottom of stairs: no Distinctively textured and contrastingly coloured strip at the top and bottom of the stairs: no ACCESSIBILITY – HEARING IMPAIRED Lifts Cab with audio signals: no Control buttons in contrasting Room colours: yes Internet connection: yes TV which communicates with Keypad with numbers in relief: yes Keypad with numbers in Braille: yes reception: yes Strip of surface of a different texture and contrasting colour at entrance TV with teletext decoder: yes TV has alarm clock with visual alert: to lift: no yes Emergency System Bedside plug socket: yes Entrance door with peephole: no Audible alarm system in place in case of emergency: yes Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

588 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 589 ACCOMMODATION 5 STAR HOTELS Urban

ACCESSIBILITY – PHYSICALLY DISABLED Height of the lower edge Height of bathroom fittings: 140 cm of the mirror: 105 cm Panoramic Lifts Adapted room Number of adapted rooms: 3 Accessible up to the door Height of call buttons: Accessible via lift Width of door: 84 cm 113 and 116 cm Clear turning circle inside Height of climate control: Width of door: 80 cm Width and depth of cab: (diameter): Ø 150 cm 143 and 150 cm 125 and 133 cm Height of bed: 60 cm Space for access to the bed: right Height of control buttons: Height of handrail: 103 cm hand side 94 cm, left hand side 104 and 123 cm 143 cm Wardrobe doors: easy to open Height of coatrack: 170 cm Height of wardrobe shelves and drawers: 38 cm Bathroom in adapted room Door: sliding with a width Clear turning circle inside of 84 cm (diameter): Ø 150 cm Toilet: Seat height: 42 cm Height of flush mechanism: 104 cm Width of approach: on one side Folding and adjustable grab bar on > 100 cm the approach side Fixed grab bar on the opposite side Basin: Other Location Access Main Height and clearance beneath Tap: mixer tap amenities characteristics the basin: 77 cm and 30 cm Reception Ground floor Accessible Height of reception desk: Height of the lower edge Height of bathroom fittings: 110 and 118 cm of the mirror: 117 cm 120 and 150 cm Cafeteria Ground floor Accessible Bar height: 110 cm Bath: Height of table: 77.5 cm Height of bath: 47 cm Height of horizontal grab bar: Height beneath table 72.5 cm 80 cm and 100 cm Width beneath table: 75 cm Transfer bench: rotating chair wit No vertical grab bar Depth beneath table: 35 cm backrest and fixed armrests Restaurant / Ground floor Accessible Buffet bar height: 110 cm Mixer tap at 60 cm along short Shower head at height of 140 cm Buffet Height of table: 77.5 cm wall breakfast Height beneath table 72.5 cm Adapted bathroom Number of adapted bathrooms: 1 Width beneath table: 80 cm in communal areas Depth beneath table: 35 cm On ground floor, accessible via lift Door: width of 90 cm Meeting Accessible Clear turning circle inside Located in the men’s toilets rooms (1) via lift (diameter): Ø 150 cm Parking Basement Accessible Valet parking Toilet: floor (-1) via lift Seat height: 49 cm Height of flush mechanism: 100 cm Width of approach: on one side Folding grab bar on approach side 82 cm at height of 75 cm Folding grab bar on opposite side Distance between bars: 67 cm at height of 75 cm Basin: Height and clearance beneath Tap: mixer tap the basin: 75 and 33 cm

590 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 591 ACCOMMODATION 5 STAR HOTELS

VILLA MAGNA HOTEL ACCESSIBILITY – VISUALLY IMPAIRED Paseo de la Castellana, 22 28046 Madrid Signs Signs the same size: yes, average height of 90-94 cm and a font size Telephone: 91 587 12 34 of ≥ 1.5 cm Fax: 91 431 22 86 Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Web: www.hotelvillamagna.com Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes Metro without lift: Colón colour: no Steps have a riser: yes All steps are the same height: yes Bus: 5, 14, 27, 45, 150 and 250 Steps have nosing: no VILLA MAGNA The space under the stairs is Handrail on either side: yes blocked off: yes ACCESS Continuous handrails on Handrail extends at top and bottom The main entrance has 3 steps of 16 cm, with an alternative ramp at half-landings: no of stairs: no the side. Strip of surface of a different texture and contrasting colour at the top The ramp is 1.10 m wide, 10 m long and has a non-recommended and bottom of the stairs: no incline of 10.5%. There is no handrail, and its ends are not marked Lifts by a floor surface of distinctive texture and contrasting colour. Cab with audio signals: yes Control buttons in contrasting There are 2 sets of glass doors which open in both directions, each colour: no Keypad with numbers in relief: Keypad with numbers in Braille: of which is 70 cm wide on each side. They are not marked by hori- yes yes zontal strips or a logo in a contrasting colour. The hotel has a doorman.

ACCESSIBILITY – HEARING IMPAIRED

Room Internet connection: yes TV which communicates with reception: no TV with teletext decoder: no TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: yes Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

592 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 593 ACCOMMODATION 5 STAR HOTELS Villa Magna

ACCESSIBILITY – PHYSICALLY DISABLED Basin: Height and clearance beneath Tap: automatic the basin: 74 cm and 50 cm Adapted room (No. 217) Number of adapted rooms: 3 Height of the lower edge Height of bathroom fittings: 100 cm On 2nd floor, accessible via lift Width of door: 75 cm of the mirror: 100 cm Clear turning circle inside Height of climate control: 150 cm Lifts (diameter): Ø 150 cm Lift 1 Number of lifts: 1, connecting Height of bed: 60 cm Space for access to the bed: both floor -1 with upper floors left and right hand side > 150 cm Accessible up to the door Height of call buttons: 105 cm Wardrobe doors: no doors Height of coatrack: 160 cm Width of door: 75 cm Width and depth of cab: Height of wardrobe shelves and drawers: 20-160 cm 125 and 110 cm Bathroom in adapted room Height of control buttons: There is no handrail Door: sliding with a width of Clear turning circle inside 95 and 130 cm 78 cm (diameter): Ø 150 cm Lift 2 Number of lifts: 1, connecting Toilet: floor -1 with floor -4 Seat height: 43 cm Height of flush mechanism: 75 cm Accessible up to the door Height of call buttons: 105 cm Width of approach: from right hand Folding grab bar on the right hand Width of door: 75 cm Width and depth of cab: side 100 cm, front 180 cm side at a height of 80 cm 97 and 127 cm Fixed grab bar on the opposite side with a height of 80 cm Height of control buttons: Height of handrail: 90 cm Basin: 93 and 115 cm Height and clearance beneath Tap: requires a twist of the wrist the basin: 70 cm and 60 cm Height of the lower edge Height of bathroom fittings: 100 cm of the mirror: 93 cm Shower: Width of approach area 150 cm Shower base: level with floor Shower floor: non-slip Shower chair: mobile Height and location of horizontal Height and location of vertical grab grab bar: 87 cm, on same wall bar: 90-180 cm, on same wall as as tap tap Other Location Access Main Tap: requires a twist of the wrist Height of tap: 115 cm amenities characteristics Adjustable shower-head height: Shower screen Reception Ground floor Accessible Height of reception desk: no, height 140 cm 110 cm Adapted bathroom Number of adapted bathrooms: 1 Cafeteria Ground floor Accessible Bar height: 115 cm in communal areas Height of table: 70 cm On floor -1 , accessible via lift Door: inward opening with a Height beneath table 65 cm width of 94 cm Width beneath table: 68 cm Clear turning circle inside (diameter): Ø 150 cm Depth beneath table: 26 cm Toilet: Table with central leg Seat height: 47 cm Height of flush mechanism: 110 cm Restaurant / Ground floor Accessible Buffet bar height: 77 cm Width of approach: left hand side No grab bar on the right hand side Buffet Height of table: 74 cm 128 cm, front 90 cm breakfast Height beneath table 71 cm Folding grab bar on opposite side at height of 66-84 cm Width beneath table: 90 cm Depth beneath table: 43 cm Table with central leg Meeting Basement Accessible Height of table: 72 cm rooms (8) (-1) floor via lift Height beneath table 70 cm and Width beneath table: 220 cm

594 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 595 ACCOMMODATION

mezzanine Depth beneath table: 80 cm Gym Mezzanine Accessible No specially adapted toilets. via lift. Ramp: 2 stretches of ramp Followed by with a width of 85 cm, and 3 steps and respective lengths of 165 cm al alternative and 370 cm. The inclie for route both is 17.6%. The area through a between the two ramps staff door measures 220 x 220 cm and a ramp Parking Basement Accessible There are 6 parking spaces floors via lift for people with limited (-2, -3 mobility (PRM), indicated by and -4) the disabled parking sign (ISA) on the floor and on the wall

ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 150 and 180 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: no and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: yes blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: yes Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

596 MADRID FOR ALL GUEST HOUSE AND HOSTELS

1 Santa Cruz de Marcenado Youth Hostel 2 Ibis Budget Madrid Valentín Beato 3 Astoria Guest House 4 Jerez Guest House 5 Los Coronales Guest House 6 San Lorenzo Guest House ACCOMMODATION GUEST HOUSE AND HOSTELS Santa Cruz de Marcenado SANTA CRUZ DE MARCENADO YOUTH HOSTEL ACCESSIBILITY – HEARING IMPAIRED Calle Santa Cruz de Marcenado, 28 28015 Madrid Room Internet connection: no TV which communicates with reception: no Telephone: 91 547 45 32 TV with teletext decoder: no TV has alarm clock with visual alert: Fax: 91 548 11 96 no Bedside plug socket: no Entrance door with peephole: no Web: www.madrid.org/inforjoven Written information on available Light signals to indicate a knock E-mail: [email protected] services: no at the door: no Communal WCs SANTA CRUZ Metro with lift and ramp: Argüelles Door lock with visual aid to indicate Cubicle doors with a gap DE MARCENADO either free or occupied: no underneath to see if there is Bus: 1, 2, 21, 44 and 133 someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system ACCESS Emergency alarm systems with visual alerts: no The entrance has a level surface. The main entrance is a partially glazed iron door, which opens inwards and which has a 70 cm wide clearance. ACCESSIBILITY – PHYSICALLY DISABLED To open the door, an automatic opener, situated 1.40 m from the ground, must be activated. The reception area is on a mezzanine, and there are 2 alternative Adapted room (No. 16) Number of adapted rooms: 2 access routes. On the 1st floor, via accessible Door width: 80 cm The first is by way of some stairs on the left hand, just inside the route entrance. Clear turning circle inside Height of climate control: there is The second is by way of a ramp which leads downwards from the (diameter): Ø 150 cm none door to the lift. Bed height: 45 cm Space for access to the bed: left The ramp is in 2 sections, of 7 m and 2 m long respectively, and hand side 140 cm is 1.05 m wide, with inclines of 6.9% and 14% respectively. The No wardrobe, just shelves Height of shelves: 50 – 170 cm Specially adapted toilets ramp has a handrail fixed at heights of both 66 cm and 82 cm, Number of adapted toilets in in communal areas communal areas: 2 which does not extend past the ends of the ramp. The ramp’s On 1st and 2nd floors accessible Door: inward opening with a width beginning and end are not indicated by a floor surface of differing via lift of 88 cm texture and contrasting colour. Clear turning circle inside (diameter): Ø 150 cm The steps are 17 cm high, 1.50 m wide and have a handrail on Toilet: one side. They are not indicated by a floor surface of differing tex- Seat height: 49 cm Height of flush mechanism: 100 cm ture and contrasting colour. Width of approach: right hand side Swing-out grab bar on the right 67 cm, left hand side 76 cm, hand side at a height of 60-80 cm front 150 cm Swing-out grab bar on the left Distance between the bars: 70 cm hand side at a height of 60-80 cm

600 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 601 ACCOMMODATION GUEST HOUSE AND HOSTELS Santa Cruz de Marcenado Basin: ACCESSIBILITY – VISUALLY IMPAIRED Height and clearance beneath Tap: mixer tap the basin: 80 cm and 50 cm Height of the lower edge Height of bathroom fittings: Signs of the mirror: 108 cm 60-105 cm Signs the same size: yes, average height of 150 cm and a font size Shower: of 9 cm Width of approach to shower: Shower base: flush with floor Lettering in a colour which Text and symbols: not in relief 110 cm contrasts with the background: yes and not in Braille Shower floor: non-slip Shower chair or seat: fold-out and Main stairs fixed to the wall Edge of stairs marked with a Side protection skirting board of Two swing out grab bars on either Mixer tap non-slip strip in a contrasting ≥ 12 cm on both sides: yes side of the seat at a height colour: no of 60 - 78 cm Steps have a riser: yes All steps are the same height: yes Distance between the bars: 67 cm Tap height: 117 cm, on accessible Steps have nosing: yes wall The space under the stairs is Handrail on either side: on just Adjustable shower-head: no No shower screen blocked off: yes one side Lift Continuous handrails on Handrail extends at top and bottom Route: accessible up to the door Height of call buttons: 122 cm half-landings: no of stairs: no Door width: 80 cm Width and depth of cab: Strip of surface of a different texture and contrasting colour at the top 95 and 125 cm and bottom of the stairs: no Height of the lift buttons: Height of handrail: 95 cm Lifts 108-130 cm Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: no no Other Location Access Main amenities characteristics Reception First floor Accessible Height of reception desk: via lift 100 cm Breakfast Ground floor Accessible Door: opens inwards and is buffet via lift and a 82 cm wide ramp that is Tables: rectangular with 300 cm 4 legs long, Height of buffet bar: 90 cm 105 cm Height under buffet bar 86 cm wide and an Width under buffet bar: 105 cm incline of Depth under buffet bar: 34 cm 8.7% Height of table: 75 cm Height beneath table 72 cm Width beneath table: 102 cm Depth beneath table: 80 cm Meeting First floor Accessible Height of table: 40 cm rooms via lift Height beneath table 35 cm Width beneath table: 65 cm Depth beneath table: 65 cm

602 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 603 ACCOMMODATION GUEST HOUSE AND HOSTELS Ibis Budget Madrid Valentín Beato IBIS BUDGET MADRID VALENTÍN BEATO ACCESSIBILITY – PHYSICALLY DISABLED Calle Rufino González, 19 28037 Madrid Adapted room (No. 304) Number of adapted rooms: 3 Telephone: 91 304 04 41 On 3rd floor accessible via lift Width of door: 86 cm with a slight Fax: 91 304 04 33 3 cm lip Clear turning circle inside Height of climate control: 126 cm www.ibisbudget.com – www.accorhotels.com (diameter): Ø 150 cm Height of bed: 56 cm Space for access to the bed: right Metro without lift: Suanzes hand side 65 cm, left hand side 112 cm IBIS BUDGET MADRID Wardrobe doors: none Height of hanger rail: 125 cm Bus: 77 VALENTÍN BEATO Min. and max. height of wardrobe shelves and drawers: none ACCESS Bathroom in adapted room The entrance to the hotel is level with the street. It has a clearance Door: sliding door with a width of Clear turning circle inside width of 2.30 m and a slight slope with a 6.9% incline. 80 cm (diameter): Ø 150 cm The main entrance has a 3 cm lip. Toilet: There are two sets of outward opening double-framed glass doors. Seat height: 43 cm Height of flush mechanism: 100 cm One has a clearance width of 88 cm, the other 55 cm. They are mar- Approach area: right hand side Folding grab bar on the right hand ked with double horizontal stripes and the hotel logo in contrasting 70 cm, left hand side 55 cm, side at a height of 60 – 75 cm colours. front 200 cm There is a doorbell at a height of 1.45 m. Grab bar on the left hand side: none Basin: Between the sets of doors is a doormat that is securely affixed to the Height and clearance beneath the Tap: mixer tap easy to use floor. basin: 50 cm but no depth There is an accessible route that takes guests straight to reception Height of the lower edge of the Min. and max. height of bathroom and help desk. mirror: 86 cm fittings: 86 cm ACCESSIBILITY – HEARING IMPAIRED Shower: Width and depth of approach area: Shower base: level with the floor 110 cm and ≥ 200 cm Room Shower floor: non-slip Shower chair or seat: fixed and Internet connection: yes TV which communicates with folding seats reception: no Horizontal grab bar: none Vertical grab bar: 55 – 100 cm, on TV with teletext decoder: no TV has alarm clock with visual alert: wall next to tap no Tap: mixer tap easy to use Height of the tap: 90 cm, on the Bedside plug socket: yes Entrance door with peephole: no same wall as the fixed seat Written information on available Light signals to indicate a knock Non-adjustable height shower Shower screen: no, just a curtain services: yes at the door: no head at height of 90 cm Communal WCs Adapted toilets in communal areas Door lock with visual aid to indicate Cubicle doors with a gap Location: next to reception and On ground floor – accessible either free or occupied: no underneath to see if there is foyer someone inside: no Bathroom door: inward opening Cubicle door: inward opening door Lifts with a width of 74 cm with a width of 76 cm Visual signs indicating the floor and Emergency button with a light Clear turning circle inside (diameter): Ø 150 cm direction of movement, both inside to show that the emergency call and outside the cab: yes has been received: yes Emergency system Emergency alarm systems with visual alerts: no

604 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 605 ACCOMMODATION GUEST HOUSE AND HOSTELS Ibis Budget Madrid Valentín Beato Toilet: ACCESSIBILITY – VISUALLY IMPAIRED Seat height: 40 cm Height of flush mechanism: 75 cm Approach area: front 130 cm Vertical grab bar on the right hand side: 51 – 96 cm Bedrooms Folding grab bar on the left hand side: none Colour of door contrasts with Information about hotel services Basin: adjacent walls: yes available in Braille: no and in large Height and clearance beneath the Tap: mixer tap easy to use print: no basin: 77 cm and 55 cm Room lighting with dimmer switch: TV remote control with large Height of the lower edge of the Min. and max. height of bathroom no numbers: yes and in contrasting mirror: 100 cm fittings: 100 cm colours: yes Lifts Number of lifts: 1 Room free of projecting elements: Audible signals to indicate Access to all floors Accessible right up to the door no emergency alarm: yes Height of call buttons: 110 cm Width of door: 80 cm Signs Width and depth of cab: Min. and max. height of the call Signs the same size: yes, average height of 165 cm and a font size of 109 and 145 cm buttons: 88 cm and 104 cm 3,5 cm Height of handrail: 91 cm Mirror opposite the door: no, but to Lettering in a colour which con- Text and symbols: in relief the side yes trasts with the background: yes Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting colour: ≥ 12 cm on both sides: no, no just on one side Other Location Access Main Steps have a riser: yes amenities characteristics Steps have nosing: no All steps are the same height: yes Reception Ground floor Accessible Height of reception desk: The space under the stairs is Handrail on either side: no, 76 cm and 116 cm blocked off: yes on one side only Restaurant / Ground floor Accessible Height of buffet bar: 85 cm Continuous handrails on half- Handrail extends past the top and Buffet and 125 cm landings: yes bottom of stairs: no breakfast Height of table: 74 cm Distinctively textured and contrastingly coloured strip at the top and bottom Height beneath table: 72 cm of the stairs: no Width beneath table: 70 cm Lifts Depth beneath table: 32 cm Cab with audio signals: no Control buttons in contrasting Parking Basement Accessible There are 2 parking spaces colours: yes level -1 via lift reserved for people with Keypad with numbers in relief: yes Keypad with numbers in Braille: no reduced mobility (PMR), Strip of surface of a different texture and contrasting colour at entrance indicated by the disabled to lift: no parking sign (ISA) outside Emergency System hotel next to the main door. Audible alarm system in place in case of emergency: yes The reserved parking spaces have a lateral approach area of 120 cm

606 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 607 ACCOMMODATION GUEST HOUSE AND HOSTELS Astoria

ASTORIA GUEST HOUSE ACCESSIBILITY – HEARING IMPAIRED Calle Carrera de San Jerónimo, 30 and 32 28014 Madrid Room Internet connection: yes TV which communicates with Telephone: 91 429 11 88 reception: no Fax: 91 429 20 23 TV with teletext decoder: yes TV has alarm clock with visual alert: no Bedside plug socket: yes Entrance door with peephole: no Web: www.hostalastoria.com Written information on available Light signals to indicate a knock E-mail: [email protected] services: no at the door: no Communal WCs Metro with lift: Sol Door lock with visual aid to indicate Cubicle doors with a gap ASTORIA either free or occupied: no underneath to see if there is Bus: 5, 9, 15, 20, 51, 52, 53 and 150 someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

ACCESS The hostel is reached through the door of the building common to ACCESSIBILITY – PHYSICALLY DISABLED several different establishments. Before reaching the door, there is one 5 cm step has to be climbed, followed by another 20 cm Adapted room (No. 408) step to go down. Number of adapted rooms: 1 On the 4th floor, via lift Door width: 90 cm The main door is made of wood, has an opening 1.20 m wide, Clear turning circle inside Height of climate control: 135 cm and is always open. There is a doormat fixed to the floor on the (diameter): Ø 160 cm inside of the door. Height of bed: 60 cm Space for access to the bed: right There is a second entrance to the hostel through an iron and hand side 65 cm, left hand side glass door with a 98 cm wide opening. Reception (through the 145 cm automatic doors) must be contacted via an entry-phone to have Wardrobe doors: opening to 90º Height of hanger rail: 175 cm this door opened. This door is not indicated by flashes of contras- with easy to open doorknob ting colour. Min. and max. height of wardrobe shelves and drawers: 20-180 cm The hostel’s reception is on the 5th floor of the building, and is rea- Bathroom in adapted room ched by an elevator whose cabin is 1.10 m wide by 1 m deep, Door: inward opening with a width Clear turning circle inside with a 70 cm wide door. of 85 cm (diameter): Ø 130 cm The hostel’s entrance is a double wooden door, each side of Toilet: which is 75 cm wide. Seat height: 39 cm Height of flush mechanism: 79 cm Approach area: right hand side Grab bar on the right hand side: 55 cm, front 130 cm none Grab bar on the left hand side: none Basin: Height and clearance beneath the Tap: mixer tap basin: 84 cm and 49 cm

608 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 609 ACCOMMODATION GUEST HOUSE AND HOSTELS Astoria

Height of the lower edge of the Min. and max. height of bathroom ACCESSIBILITY – VISUALLY IMPAIRED mirror: 97 cm fittings: 85-175 cm Shower: Width of approach area: 87 cm Shower base: level with the floor Signs Shower floor: non-slip Shower chair or seat: no Signs the same size: yes, average height of 200 cm and a font size Horizontal grab bar: none Vertical grab bar: none of 4.5 cm Tap: requires a twist of the wrist Height of the tap: 80-120 cm Lettering in a colour which Text and symbols: not in relief Non-adjustable height shower Shower screen: shower screen that contrasts with the background: and not in Braille does not impede access yes Lift Number of lifts: 1, connecting all Main stairs floors Edge of stairs marked with a Side protection skirting board of Route: not accessible up the door, Height of call buttons: 140 cm non-slip strip in a contrasting ≥ 12 cm on both sides: not on there is a step colour: yes the open-edge side Width of door: 70 cm Width and depth of cab: 100 and Steps have a riser: yes All steps are the same height: yes 110 cm Steps have nosing: yes Min. and max. height of the call Height of handrail: 84 cm The space under the stairs is Handrail on either side: on the left buttons: 120 cm and 139 cm blocked off: there is none hand side Lift with access to rooms Number of lifts: 1 Continuous handrails on Handrail extends at top and bottom Route: accessible up to the door Height of call buttons: 147 cm half-landings: yes of stairs: no Width of door: 70 cm Width and depth of cab: Strip of surface of a different texture and contrasting colour at the top 120 and 98 cm and bottom of the stairs: no Min. and max. height of the call There is no handrail Lifts buttons: 118 cm and 133 cm Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes no

Other Location Access Main amenities characteristics Reception Fifth floor Accessible Height of reception desk: via lift 100 cm Reception Fourth and Accessible Round with a central leg rooms (3) fift floors via lift Height of table: 72 cm Height beneath table 69 cm Depth beneath table: 35 cm

610 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 611 ACCOMMODATION GUEST HOUSE AND HOSTELS Jerez

JEREZ GUEST HOUSE ACCESSIBILITY – PHYSICALLY DISABLED Calle de la Montera, 47 28013 Madrid Adapted room (No. 619) Number of adapted rooms: 1 Telephone: 91 532 90 73 On 6th floor accessible via lift Width of door: 77 cm Fax: 91 532 75 65 Clear turning circle inside Height of climate control: with (diameter): Ø 150 cm remote control Web: www.hrjerez.net Height of bed: 50 cm Space for access to the bed: left hand side > 100 cm Metro without lift: Gran Vía Wardrobe doors: difficult to open Height of hanger rail: 170 cm Min. and max. height of wardrobe shelves and drawers: 50 cm Bus: 5, 15, 20, 40, 44, 50, 51, 52, 53, Bathroom in adapted room JEREZ GUEST HOUSE 133, 146, 147, 148, 149 and 150 Door: outward opening with a Clear turning circle inside width of 78 cm (diameter): Ø 150 cm Toilet: Seat height: 50 cm Height of flush mechanism: 110 cm ACCESS Approach area: right hand side Folding grab bar on the right hand The hostel is on the 6th floor of the building. To get from the doorway 155 cm, front 160 cm side: 80 cm to the elevators, 4 steps 17 cm high must be climbed. Fixed grab bar on the left hand Distance between the bars: 71 cm The entrance door opens inwards, and stays open during the day. At side: 80 cm Basin: night it is unlocked using an entry-phone. The doorbell is fixed at a Height and clearance beneath the Tap: mixer tap height of 1.75 m from the floor. th basin: 70 cm and 60 cm From the 6 floor, the route from the elevators to the hostel is Height of the lower edge of the Min. and max. height of bathroom unobstructed. mirror: 104 cm fittings: 90 cm Shower: Width of approach area: 160 cm Shower base: level with the floor ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower chair or seat: no Horizontal grab bar: 80 cm, fixed Vertical grab bar: none and folding Room Tap: mixer tap Height of the tap: 110 cm Internet connection: yes TV which communicates with Non-adjustable height shower Shower screen: no reception: no Lifts Number of lifts: 2 TV with teletext decoder: yes TV has alarm clock with visual alert: Route: not accessible, 4 steps Height of call buttons: 147 cm no Width of door: 70 cm Width and depth of cab: Bedside plug socket: yes Entrance door with peephole: no 97 and 77 cm Written information on available Light signals to indicate a knock Min. and max. height of the call There is no handrail services: yes at the door: no buttons: 127 cm and 145 cm Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: no underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

612 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 613 ACCOMMODATION GUEST HOUSE AND HOSTELS

Other Location Access Main LOS CORONALES GUEST HOUSE amenities characteristics Calle de Briones, 38 Reception Sixth floor Accessible Height of reception desk: 28042 Madrid 110 cm Communal Sixth floor Accessible None of them are adapted for WCs wheelchair users Telephone: 91 748 15 45 – 91 747 93 97 Fax: 91 329 37 33

Web: www.hostalcoronales.com

Metro with lift: ACCESSIBILITY – VISUALLY IMPAIRED Bus: 112,115 and 151 LOS CORONALES Signs ACCESS Signs the same size: yes, average height of 175-200 cm and a font size of ≥ 1.5 cm The entrance has some stairs, the height of which vary with the incli- Lettering in a colour which Text and symbols: not in relief ne of the street between 3 cm and 7 cm. The entrance has 2 metal contrasts with the background: yes and not in Braille swing doors, each of which is 88 cm wide. To get from the entrance Main stairs to the hostel itself, an unobstructed exterior patio must be crossed. Edge of stairs marked with a Side protection skirting board of The hostel has 2 sets of doors. The first is a double-width swing door, non-slip strip in a contrasting ≥ 12 cm on both sides: yes each side of which is 66 cm wide. This door is not marked with hori- colour: no zontal strips or a logo in a contrasting colour. Steps have a riser: yes All steps are the same height: yes The second is a double-width automatic sliding door, the opening of Steps have nosing: yes which is 1 m wide. This door is marked with a logo, but not in a con- The space under the stairs is Handrail on either side: no trasting colour. Both doors are made of glass. blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: yes of stairs: no ACCESSIBILITY – HEARING IMPAIRED Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Room Lifts Internet connection: yes TV which communicates with Cab with audio signals: no Control buttons in contrasting reception: no colour: yes TV with teletext decoder: yes TV has alarm clock with visual alert: Keypad with numbers in relief: Keypad with numbers in Braille: no yes yes Bedside plug socket: yes Entrance door with peephole: no Written information on available Light signals to indicate a knock services: yes at the door: no Communal WCs Door lock with visual aid to indicate Cubicle doors with a gap either free or occupied: yes underneath to see if there is someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

614 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 615 ACCOMMODATION GUEST HOUSE AND HOSTELS Los Coronales ACCESSIBILITY – PHYSICALLY DISABLED

Adapted room (No. 202) Number of adapted rooms: 1 Other Location Access Main On 2nd floor accessible via lift Width of door: 77 cm amenities characteristics Clear turning circle inside Height of climate control: 125 cm Reception Ground floor Accessible Height of reception desk: (diameter): Ø 150 cm 113 cm Height of bed: 50 cm Space for access to the bed: right Communal Basement Accessible None of them are adapted for hand side 90 cm, left hand side WCs floor (-1) wheelchair users 20 cm Breakfast Ground floor Accessible Buffet bar height: Wardrobe doors: sliding, difficult Height of hanger rail: 168 cm buffet 76 – 105 cm to open Height of table: 74 cm Min. and max. height of wardrobe shelves and drawers: 25-120 cm Height beneath table 68 cm Bathroom in adapted room Width beneath table: 70 cm Door: sliding with a width of 78 cm Clear turning circle inside Depth beneath table: 70 cm (diameter): Ø 150 cm Tables with central leg Toilet: Parking Basement Accessible There is one parking space Seat height: 50 cm Height of flush mechanism: 85 cm floor (-1) via lift for people with limited Approach area: right hand side Grab bar on the right hand side: mobility (PRM), but it does 100 cm, front 180 cm none not have a disabled parking Folding grab bar on the left hand side: 60-80 cm sign (ISA) Basin: Height and clearance beneath the Tap: mixer tap basin: 78 cm (adjustable) and 60 cm ACCESSIBILITY – VISUALLY IMPAIRED Height of the lower edge of the Min. and max. height of bathroom mirror: 105 cm fittings: 85 cm Signs Shower: Signs the same size: yes, average height of 150-200 cm and a font size Width of approach area: 120 cm Shower base: level with the floor of ≥ 1.5 cm Shower floor: non-slip Shower chair or seat: fold-out and Lettering in a colour which Text and symbols: not in relief fixed to the wall contrasts with the background: yes and not in Braille Horizontal grab bar: 90-110 cm, Vertical grab bar Main stairs on wall next to tap Edge of stairs marked with a Side protection skirting board of Tap: mixer tap Height of the tap: 80 cm, on non-slip strip in a contrasting ≥ 12 cm on both sides: yes accessible wall colour: no Adjustable shower-head: yes, 140-190 cm Steps have a riser: yes All steps are the same height: yes Lifts Number of lifts: 1, connecting all Steps have nosing: yes floors The space under the stairs is Handrail on either side: on just Accessible up to the door Height of call buttons: 110 cm blocked off: yes one side Width of door: 80 cm Width and depth of cab: Continuous handrails on Handrail extends at top and bottom 99 and 119 cm half-landings: no of stairs: no Min. and max. height of the call Height of handrail: 94 cm Strip of surface of a different texture and contrasting colour at the top buttons: 90 cm and 117 cm and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: yes Keypad with numbers in relief: Keypad with numbers in Braille: yes no

616 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 617 ACCOMMODATION GUEST HOUSE AND HOSTELS San Lorenzo SAN LORENZO GUEST HOUSE ACCESSIBILITY – PHYSICALLY DISABLED Calle del Clavel, 8 28004 Madrid Adapted room (No. 216) Number of adapted rooms: 1 On 2nd floor accessible via lift Width of door: 65 cm Telephone: 91 521 30 57 Clear turning circle inside Height of climate control: with Fax: 91 532 79 78 (diameter): Ø 150 cm remote control Height of bed: 50 cm Space for access to the bed: left Web: www.hotel-sanlorenzo.com hand side > 150 cm Wardrobe doors: sliding, difficult Height of hanger rail: 170 cm Metro without lift: Gran Vía and Chueca to open Min. and max. height of wardrobe shelves and drawers: 40 cm Bus: 1, 2, 46, 74, 146 and 202 Bathroom in adapted room SAN LORENZO Door: sliding with a width of 73 cm Clear turning circle inside (diameter): Ø 150 cm ACCESS Toilet: The entrance has some stairs, which vary in height between 0 cm Seat height: 40 cm Height of flush mechanism: 75 cm Approach area: right hand side Folding grab bar on the right hand and 7 cm. There are 2 doors. 120 cm, front 90 cm side: 86 cm The first is of metal, opens inwards and is open during the day. It is Fixed grab bar on the left hand Distance between bars: 67 cm double-width, each side being 66 cm wide. At night this door can be side: 86 cm opened using an entry-phone, the bell is fixed at a height of 1.50 m Basin: from the floor. Height and clearance beneath Tap: mixer tap The second is an automatic, sliding glass door with an opening 1 m the basin: 65 cm and 40 cm wide. It is marked with 2 red circles. Height of the lower edge of the Min. and max. height of bathroom Between the 2 doors is a doormat which is not fixed to the floor. mirror: 130 cm fittings: 90 cm Shower: Width of approach area: 150 cm Shower base: level with the floor ACCESSIBILITY – HEARING IMPAIRED Shower floor: non-slip Shower chair or seat: yes, mobile Horizontal grab bar: 90 cm, on Vertical grab bar: 90-120 cm Room wall next to tap Internet connection: yes TV which communicates with Tap: mixer tap Height of the tap: 80 cm, on reception: no accessible wall TV with teletext decoder: yes TV has alarm clock with visual alert: Adjustable shower-head height: Folding shower screen no yes Bedside plug socket: yes Entrance door with peephole: no Lifts Number of lifts: 1 Written information on available Light signals to indicate a knock Accessible up to the door Height of call buttons: 110 cm services: yes at the door: no Width of door: 80 cm Width and depth of cab: 123 and Communal WCs 117 cm Door lock with visual aid to indicate Cubicle doors with a gap Min. and max. height of the call There is no handrail either free or occupied: no underneath to see if there is buttons: 120 cm and 140 cm someone inside: no Lifts Visual signs indicating the floor Emergency button with a light and direction of movement, both to show that the emergency call inside and outside the cab: yes has been received: no Emergency system Emergency alarm systems with visual alerts: no

618 MADRID FOR ALL ACCESSIBLE TOURISM GUIDE 619 ACCOMMODATION

Other Location Access Main amenities characteristics Reception First floor Accessible Height of reception desk: 115 cm Communal Basement Accessible None of them are adapted for WCs floor (-1) wheelchair users Breakfast First floor Accessible A la carte breakfasts buffet Height of table: 77 cm Height beneath table 73 cm Width beneath table: 50 cm Depth beneath table: 70 cm Tables with 4 legs

ACCESSIBILITY – VISUALLY IMPAIRED

Signs Signs the same size: yes, average height of 150-200 cm and a font size of ≥ 1.5 cm Lettering in a colour which Text and symbols: not in relief contrasts with the background: yes and not in Braille Main stairs Edge of stairs marked with a Side protection skirting board of non-slip strip in a contrasting ≥ 12 cm on both sides: yes colour: no Steps have a riser: yes All steps are the same height: yes Steps have nosing: yes The space under the stairs is Handrail on either side: no blocked off: yes Continuous handrails on Handrail extends at top and bottom half-landings: no of stairs: no Strip of surface of a different texture and contrasting colour at the top and bottom of the stairs: no Lifts Cab with audio signals: no Control buttons in contrasting colour: no Keypad with numbers in relief: Keypad with numbers in Braille: yes yes

620 MADRID FOR ALL PLAZA MAYOR TOURIST CENTER Plaza Mayor 27, 28012 Madrid Tel: +34 91 454 44 10 Metro: Sol/Ópera [email protected] +info: www.esmadrid.com/en