2008-2009 Annual & Community Report High-tech care…hometown touch Our Vision

To be the Best Community Hospital and Health System in New England To Our Community…

I can’t believe a year has passed since I last using the Baldrige Criteria for Performance addressed you through this Annual Report. Excellence. The assessment was very This last year saw Rutland Regional Medical comprehensive and provided a clear view of Center continue its progress toward Our Rutland Regional’s strengths and opportunities Vision “to be the Best Community Hospital for improvement. This information is and Health System in New England.” I will extremely useful as we strive to work together share with you many of the year’s happenings to continuously improve our organization for that are leading us closer to this vision. our patients, providers, staff and community. It’s impossible to discuss In order to become the best Our Vision without talking community hospital and about the core of our health system in New organizational direction, England we have five goals which is our key customers that will help us get there. – providers and payers, but They are quality, growth, especially our patients. information excellence, They are the very reason financial strength and we have been serving our employer of choice. I want community for more than to take a minute to tell you one hundred years. To what we are doing around ensure that Rutland each goal. Regional remains a vital asset to the community we Within Quality we conducted have been utilizing the and implemented several Baldrige National Quality performance improvement Program to track our projects. You can read more progress toward Our Vision. about these projects within We are calling this our Journey to Excellence. our Year in Review. To improve the facilities we did construction projects in the Although we are committed to succeeding in Diabetes Center, Women’s and Children’s Unit this journey and earning this award, that and in the Operating Room. In this report you award is just a benchmark for tracking our will also see the additional providers we have progress toward meeting what is really recruited to the community and their specialty. important – the needs of our customers. This Journey to Excellence is about improving For Growth we added several new services all aspects of our business. Even when we such as the Behavioral Health Clinic, TM win this award it will not be the end of our complementary medicine, the GreenLight journey. It would be one road sign along process Dr. Bove is doing for men’s prostate the way as we look forward to future health and a new procedure by Vermont improvements and accomplishments. Orthopaedic Clinic involving resurfacing of the hip. As part of this Journey to Excellence, a team of 35 people (including three individuals Our newest goal is Information Excellence. from outside Rutland Regional) completed The best example of this goal is our work the fourth assessment of our organization toward obtaining a Hospital Information System (HIS). This system will move us Rutland Regional in funding many programs toward an electronic medical record and a and services. more coordinated system of providing care to The final goal necessary to meet Our Vision is our patients. This work is highlighted in the to be an Employer of Choice. This means Year in Review. creating an environment where employees When we talk about our goal around Financial trust those they work for; enjoy those they Strength we all know the economic climate work with; take pride in what they do; and continues to be a tough one. We are have an opportunity to grow. We take this goal continuing to monitor the economy and its very seriously. One way we can tell if we are impact on the hospital very carefully. There doing a good job in this area is by surveying are two possible impacts that we face. The our staff. We conducted our Employee first is on operations. So far, we have not seen Perspectives Survey this past fall and are a significant impact on our operating revenue reviewing the results. One result that we are and volumes. Through the first five months of very proud of is our overall mean score of fiscal year 2009 our profit from operations is 67.3%. This is an increase of 2.4 points from at 4.3% against a budget of 3.6%. We are very the last survey. That is terrific news! We are happy to be ahead of our predictions. This is now thinking about what to work on for the thanks to the hard work of all our providers hospital and at the department level to keep and staff. We will continue to monitor this this positive trend moving. On the hospital very closely, and there are departments wide level one of the things we will continue that are down more than that. We must to focus on is Leadership Listening along with continue to make adjustments to maintain revamping the performance appraisal process. productivity, but this is a smaller impact so Department specific initiatives will vary but far than we had feared. we will focus on them as well. The second impact that we faced was on the It is our staff who make this organization an capital purchasing side of things (equipment asset to the community. Together we know and facilities). We have had to slow down our we can achieve Our Vision. In this report you purchases in this area significantly. We have will see a list of this year’s staff who are reduced our capital budget from $10 million celebrating milestone anniversaries. I appreciate down to approximately $6 million in order to your taking the time to read Rutland preserve cash and to be conservative while we Regional’s Annual & Community Report. watch the current economic situation unfold. Hospitals across the country are having trouble borrowing money for purchases and we fare no differently, so we need to be careful on capital spending for the foreseeable future. All of this may be subject to change as we Thomas W. Huebner, President watch the economy very closely to see how it Rutland Regional Health Services and affects Rutland Regional. We must remember Rutland Regional Medical Center that, no matter what, our mission is to serve our community and keep our patients’ needs at the forefront. In these tough times we are even more grateful for the support of the Rutland Health Foundation and the Rutland Regional Medical Center Auxiliary for their contributions to

The Year in Review

Rutland Regional had many accomplishments if she would do it again she said she definitely this past year and we’d like to share a few of would. Debbie’s name will remain in the them with you. registry but she will not be able to donate again until May of 2009. Going Green As the second largest hospital in Vermont, and WACU Receives a Face Lift in alignment with our vision to be the best A construction project in the center of the community hospital and health care system in Women’s and Children’s Unit (WACU) was New England, it is our responsibility to be completed. The goals for the project were to environmentally conscious. brighten the area, ensure better access to the unit, create additional space needed to prepare Our long term goal is to maintain or reduce patient medications, provide private dictation our carbon footprint. The carbon footprint is a space for physicians and enhance overall measure of the impact human activities have confidentiality. The unit remained operational on the environment in terms of the amount of during the project. An open house was held to greenhouse gases produced, measured in units celebrate the unit’s new look. of carbon dioxide. Here are a few of the environmentally Classroom Dedication conscious initiatives that are being considered Last year’s expansion at the Rutland Region and some that have been implemented Diabetes & Endocrinology Center included a recently: natural fertilizer is used on the lawns new Diabetes Classroom dedicated to Diana and gardens, environmentally friendly ice melt Doaner, who passed away in 2007. Diana was is used on all walkways, 50% of outdoor a delightful woman who was diagnosed with holiday lights were LED (light-emitting diode), diabetes when she was 11 years old in 1953. which are more energy efficient and trees are planted yearly. Also, Food and Nutrition At that time treatment and care for people Services changed a process and reduced water with Type 1 Diabetes was limited at best. She consumption by $30,000 per year and our approached Jim Bowse, then CEO of Rutland Environmental Services staff continue to Regional, in 1994 presenting the needs for do a great job coordinating the disposal of education and care for people with diabetes in recyclables (cans, corrugated cardboard, the Rutland area. From there, Rutland newspapers, shredded confidential paper, etc). Regional employee Sarah Narkewicz, RN, started the first diabetes education class and Making a Difference was the first Certified Diabetes Educator in the area. In June of 1995, Philip Lapp, MD, was Debbie Harte, RN, a Rutland Regional hired to be the first endocrinologist in the employee since 1983, became a member of the area. The Diana Doaner Education Classroom National Marrow Donor registry in November was dedicated in June of 2008 in appreciation of 1998. Ten years later she was contacted by of Diana’s visionary role in bringing the National Marrow Donor Program to tell comprehensive diabetes services to the her that she was a potential match for a Rutland Community. 50-year-old female patient. Debbie agreed to go through the donation process. When asked Smart Semi Comes to Rutland transcriptionists to convert the dictation of the doctors into a patient’s medical record. Cerner Corporation, which specializes in Health Care Information Technology Systems, took their work out on the road with a stop Hospital Information System (HIS) here at Rutland Regional. The 18-wheeler The new HIS will be a comprehensive, Smart Semi showed what to expect with integrated information system designed to the future technology of patient care. The manage the clinical, administrative, human Smart Semi is a mobile showroom featuring resources and financial aspects of Rutland innovative technology and solutions in an Regional. environment designed to improve work flow Access to clinical and business information and enhance care. will be easier to obtain for our customers. Providers and support staff from all over Rutland Regional sent out a request for the hospital visited the Smart Semi to see information and 12 vendors responded. demonstrations of different system features. Through a careful planning and selection Cerner is one of two finalists in Rutland process the list was narrowed to five who were Regional’s search for a Hospital Information invited to demonstrate their product to the System vendor. staff of Rutland Regional. The field has been narrowed to two vendors, Improvements in Patient Care Cerner and McKesson, who have been invited The Diagnostic Imaging Department took the back to give a final demonstration. This will next step in becoming fully electronic in allow the Steering Committee to make a final August 2008. The reading of all films done by decision on who will provide the HIS for Rutland Regional Radiologists will utilize Rutland Regional. PACS (Picture Archiving Communication Having an HIS system will move Rutland System). This system allows Diagnostic Regional to a more coordinated system of Imaging, and other departments throughout providing care to our patients and provide the hospital, to be more efficient. Clinicians excellent information to our customers. will have easy electronic access to patients’ films so they can provide the best patient care. Non-Traditional Patient Care Another improvement is the conversion of Marietta Yeager, Occupational Therapist, in the dictation system. Diagnostic Imaging Psychiatric Services employs a unique converted the Linear Dictation system to a approach to her patients’ treatment on the newer digital platform, which provides for 19-bed inpatient unit. Each patient has the better efficiency within the department. This opportunity to participate in the artful feature allows for easier access for medical expression therapy. Marietta has found that each of her patients have been able to Rutland Regional Family Honored respectfully express themselves through their Auntie Anne’s Pretzels, best known for its canvas. This approach is not about expressing freshly baked, hand-rolled soft pretzels, is their frustrations by slinging paint onto a recognizing local West Haven, VT, residents paper with a brush, but it is done in such a Richard & Kerry Ellis for their community way that it is almost like medication for each patient. service work as part of a nationwide search for 20 deserving families who give back to and Marietta trained in a three year Artistic make their communities better places to live. Therapy program in the United Kingdom As part of the What a Difference a Family during the early 1990s. Makes: A New Twist on Giving Back grant Most patients on the unit haven’t painted since program, which the chain launched to celebrate their childhood and yet after trying this new its 20th birthday, Auntie Anne’s will award the form of therapy they seem to enjoy it. Ellis family with a $2,000 grant to further their work as bone marrow donor advocates. A Journey for Nursing Excellence Kerry, the Ellis family, and many friends have The Center for Nursing Excellence at Rutland devoted hundreds of hours to registering Regional is currently in the middle of a individuals at nearly 100 Marrow Donor journey to achieve Magnet status. The Screening Drives since the program was Magnet award is bestowed upon organizations started 10 years ago. Through their efforts the where nursing has reached a high level of Marrow Donor Program at Rutland Regional achievement in areas such as autonomy of has added more than 2,000 new names to the practice, quality of care, patient outcomes, job National Registry. satisfaction, leadership and interdisciplinary collaboration. There is only one hospital in the Quality Award State of Vermont that has achieved such status Carol Welsh announced that the Endoscopy and we are striving to be the second. Unit received an Award for Quality from In the Fall of 2009 Rutland Regional will the American Society of Gastrointestinal submit our evidence to become a Magnet Endoscopy. The Certificate of Recognition award is hospital. That will require a site visit from the granted for a three-year renewable period. Magnet board to review our evidence to be This award comes from the ASGE (American awarded Magnet status. This is one way we can Society for Gastrointestinal Endoscopy) which is ensure we are doing what is really important – a national physician group recognizing quality meeting the needs of our customers. work. This award has specific guidelines and it is quite difficult to attain. The providers (Dr. New Prostate Health Treatment Howard Weaver & Dr. Dale Janik) and staff of A new treatment now available at Rutland the Endoscopy Unit have both been recognized Regional may provide relief for men suffering by this group for maintaining such high from an enlarged prostate. Ernest M. Bove, standards of excellence and quality. MD, began using the GreenLightTM system of treatment last fall. This process uses lasers to Outpatient Behavioral Health Clinic vaporize the prostate tissue from the urethral With the ever increasing demand for quality canal. This outpatient treatment clears up Mental Health Services in our community, many of the problems associated with benign Rutland Regional created the new Behavioral prostatic hyperplasia. Health Clinic. This outpatient clinic opened for service October 21, 2008. Within the first month of opening the providers on staff were New Women’s Service Offered nearly booked. Rutland Regional Medical Center has The clinic is staffed by a multi-disciplinary partnered with Fletcher Allen Health Care to team including: psychiatrists, advanced bring to Rutland Regional the Gynecological practice registered nurses, psychologists and Oncology Health Clinic. The Gynecological licensed clinical social workers. Oncology Health Clinic provides clinical services for consultation and follow-up care All potential patients of the Behavioral Health for patients with a diagnosis of gynecologic Clinic must have a referral from their Primary malignancy. Care Physician to access the services available. The Gynecological Oncology Health Clinic Rutland Regional General Surgery is located in the Community Cancer Center on the first floor of Rutland Regional, and In order to meet the needs of our community is seeing patients on the first Friday of each and the demand for general surgeons. month. Rutland Regional is now offering the services of Rutland Regional General Surgery. This surgical group has combined the expertise of Marrow Donor 10th Anniversary two Rutland based general surgery practices December 2008 marked the 10th Anniversary into one hospital based practice. Pisanelli of the Marrow Donor Program at Rutland Surgical Associates (Victor J. Pisanelli, MD, Regional. In that 10 years the program has FACS) and Rutland Surgical Associates, Inc. added more than 2,000 individuals to the (Matthew A. Conway, MD, FACS & John C. National Bone Marrow Registry. Of those Louras, MD, FACS) will be working together at names that have been added to the registry the office on 241 Stratton Road. there have been five donations, of those five one has donated twice, and there have We believe that this will be a move that will been two donors who are employees of enable each physician more flexibility and also Rutland Regional. will be able to provide the quality of care that our patients deserve. The process by which the initial screening is done to determine if a match is possible has New Spine Procedure Offered changed. The current method utilizes cotton swabs, not blood samples as done in the past. Vermont Orthopaedic Clinic’s Matthew With the cotton swabs, potential donors place Zmurko, MD, is now offering a new them in the four corners of their mouths to minimally invasive procedure for the collect tissue samples that can be tested. This treatment of lumbar spine stenosis (LSS) method is painless and the procedure takes symptoms. LSS is a common spinal problem only 15 minutes. suffered mainly by people who are over the age of 50, and is often associated with leg, buttock, If you or anyone you know would like to help groin and sometimes even back pain itself. the Marrow Donor Program with a donation to buy screening kits, or to be screened This new approach involves implanting an yourself contact, Kerry Ellis at 802.747.6267. X-Stop® device during a minimally invasive procedure that usually takes between 45 to 90 minutes and can be done under local anesthesia. The procedure has a low complication rate, and has been clinically proven to relieve the symptoms of lumbar spine stenosis. Complementary Medicine

Rutland Regional Medical Center has joined Our Palliative Care nurses have started, and the growing numbers of hospitals that offer will continue, to incorporate music, guided complementary therapies in a more formalized imagery, Reiki and massage into the plan of way as part of its treatment options to selected care for inpatients at end of life. The groups of patients. Community Cancer Center has also been including guided imagery, acupuncture, Here at Rutland Regional, there is the interest, massage and wellness coaching as part of its willingness and expertise in providing selected outpatient cancer care. complementary therapies alongside our more mainstream medical and surgical services. In April 2008 the Community Cancer Center This has led to a number of our staff was awarded a VT-NH Komen Foundation being trained or certified in these types of Grant to support breast cancer survivors with therapies, such as Massage, Reiki, Reflexology, complementary therapies. Because the Aromatherapy and Guided Imagery. Community Cancer Center was able to demonstrate improvements in patients’ Reiki is an ancient form of Japanese healing Quality of Life scores as a result of the that has become a popular way to support addition of acupuncture and massage services, comfort, wellness and healing. The word Glen Harder, licensed acupuncturist, is now “Reiki” can be translated as universal life credentialed by Medical Staff Services to energy. A specially trained practitioner, often provide services to both in- and outpatient called a Reiki therapist, uses his/her hands to Cancer Center clients. channel universal energy to the recipient. This energy is believed to help the body bring its We have also introduced another aspect of own energy level back into balance. Reiki is complementary therapy called the C.A.R.E. used for stress, anxiety or fear, insomnia, pain, (Continuous Ambient Relaxation Environment) nausea, sadness and depression and to support Channel and Guided Imagery programming, general wellness, comfort and healing. which has been added to our in-house TV broadcasting system. Acupuncture is the insertion of very fine, sterile needles into the body at precise points. These two 24 hour television channels have Acupuncture is based on the Chinese theory of been proven effective for: pain management, the vital energy called Qi (“chee”) that all living patient restlessness, stress reduction and things possess. When Qi flows freely through palliative care. The C.A.R.E. Channel includes the body it protects, warms, nourishes and scenic nature video accompanied by soothing integrates bodily functions. When it is instrumental music. Guided Imagery offers the blocked, pain, dysfunction or illness can occur. choice of various guided meditation programs. Acupuncture removes obstructions thus Many thanks go to Dr. Steve Brittain, Dr. Allan promoting the free flow of Qi to restore health. Eisemann, Larry Jensen, Dorie Ward, Linda Acupuncture also guides Qi to the channels McKenna, Maureen Gibeault, Claire LaForce, that are deficient and drains Qi from places of Ann Southworth, Lorraine Dipietro, Gretchen excess seeking to restore energetic balance. Caira, Eva Zivitz and Laurel Cole, whose efforts Acupuncture can be used to treat many health have made complementary therapies possible as problems from acute pain to managing a part of the care services we provide for our number of chronic conditions and can also be patients here at Rutland Regional. used to maintain a sense of well-being.

Welcoming New Providers March 2008 – February 2009

Gail M. Barton, MD Robert Ramsey Herrington, MD Psychiatry Emergency Medicine

Luis A. Bauzo, MD Trudi K. Holt, MD Pediatrics Emergency Medicine

Kattia M. Benetatos, CDA Linda Kijewski, MD Dental Assisting Anesthesiology

Daniel T. Biles, MD Stephen M. Knisely, LICSW Anesthesiology Clinical Social Work

Daniel Cole, PA Linda C. Kocsis-Diaz, MD Orthopaedic Physician Assistant Internal Medicine (Hospitalist)

Tania M. Dente, DO Adam W. Kunin, MD Internal Medicine (Hospitalist) Cardiology

Hella Sophie Douglas, APRN Barbara B. Lazar, MD Psychiatric Nurse Practitioner Family Practice

Madeleine R. Fay, MD Ezequiel P. Lopez-Presas, MD Internal Medicine/Endocrinology Pathology

Daniel K. Fram, MD Gerald C. Mingin, MD Radiation Oncology Pediatric Urology

Christa Fratino, PA Wayne M. Powell, APRN Orthopaedic Physician Assistant Psychiatric Nurse Practitioner

Havaleh Marie Gagne, MD Kirsten E. Redborg, MD Radiation Oncology Anesthesiology

Amy Marie Gjerde, MD Beverly J. Roseberry, MD Anesthesiology Family Practice

Scott J. Graham, MD Eitan Sobel, MD Emergency Medicine Internal Medicine (Hospitalist)

Sarah D. Ham, CRNA Vered Sobel, MD Nurse Anesthetist Ophthalmology

Glen W. Harder, LAc Tyler H. Steward, MD Acupuncture Internal Medicine (Hospitalist)

Celebrating Staff Milestones

45 Years 15 Years Scott Adams Purchasing Arlie Welch Diagnostic Imaging Sheila Barton Progressive Care Mary Noble-McNeil Medical Records Patricia Church Fifth Floor Karen Shields Medical Records 40 Years Michelle Opsahl Intensive Care Patricia Thibodeau Medical Records Mary Ann Gaherty-Reich Emergency Services Carol Ghent Women & Children’s Unit Kimberly McDonnell Oncology Services Jane Davoll Operating Room 5 Years 35 Years Brenda Buswell Physical Therapy Rebecca Raub Physical Therapy Susan Bradish Surgical Care Julianna Abatiell Progressive Care Kelly Parker Speech Therapy Christina Jacobson Surgical Care Esther Durham Fifth Floor Kathie Fox Food & Nutrition Services Kristy Putorti Harris Surgical Care Gail Shaw Endoscopy Jean Ray Food & Nutrition Services Sheila Hahn Progressive Care Sheila Dagg Ambulatory Care Betsey Bianchi Engineering & Maintenance Penelope Hunter Progressive Care Carol Adams Women & Children’s Unit Edward Herron Engineering & Maintenance Amy McLaughlin Progressive Care Karen Allen Post Anesthesia Care Unit Gail Samson Environmental Services Amy L. Crowley Fifth Floor Cathy Pratico Diagnostic Imaging Frances Kelly Human Resources Bonnie Goodrich Fifth Floor Colleen Elnicki Food & Nutrition Services Barbara Hazelton Utilization Management Martha Johnson Fifth Floor Kenneth Haviland Security & Safety Gail Lafrance Medical Records Debra Kikuchi Fifth Floor Maureen Chamberlain Medical Records Betty Wescott Medical Records Crystal Parent Fifth Floor Deborah Rowe Fifth Floor 30 Years 10 Years Sarah McKee Inpatient Rehab Carol Garrow Vermont Orthopaedic Clinic Carlene Kasuba Surgical Care Diane Butler Women & Children’s Unit Mary Beth Alberico Inpatient Rehab Joan Sienicki Surgical Care Carrie Dopkins Women & Children’s Unit Beverly Bosten Women & Children’s Unit Emily Sosnoff Surgical Care Joellen O’Connor Women & Children’s Unit Mona Rickert Women & Children’s Unit Karen Waterworth Surgical Care Marie Pavini Intensive Care Barbara Amsden Emergency Services Karen Edgerton Fifth Floor Jeffrey Ahearn Hospitalists Sandra Fink Emergency Services Lisa Lambert Fifth Floor Christina Adams Emergency Services Linda Buhler Ambulatory Care Robin Lash Fifth Floor Joan Bishop Emergency Services Antoinette Boltz Cardiac Cath Lab Kathlene Pelletier Fifth Floor Brenda Dunlap Emergency Services Kim Flory-Lake Oncology Services Shari Bruce Women & Children’s Unit Brian Smith Emergency Services Dayle Burditt Operating Room Tara Godette Women & Children’s Unit Jeffrey Bianconi Emergency Services Nancy Baird Sterile Processing Janet Slade Women & Children’s Unit Robert G. Mitchell Emergency Services Donna Durfee Sterile Processing Patricia Skidmore Emergency Services Jeremy Orr Emergency Services Susan Alfonso Laboratory Thomas Jager Emergency Services Mark Palinski Emergency Services Kathleen Drew Diagnostic Imaging Stephen Leffler Emergency Services Lorraine Dipietro Endoscopy Marlene Greene Sleep Center Margaret Lebrecque Endoscopy Sara Costales Oncology Services Althea Batease Finance Thomas Hartigan Rehab Support Susan Raymond Diabetes Clinic Kim B. McDonnell Finance Todd Lefkoe Physiatry Rebecca Allen Women & Children’s Unit Kathleen Pratt Patient Accounting Kathleen Romano Physiatry Mary Clifford Operating Room Virginia Carroccia Outpatient Services Michelle Storey Diabetes Clinic Susanna Gilmore Operating Room Susan Lebel Community Education Katie Buffum-Schneider Women & Children’s Unit Jessica Gruber Operating Room Eleanor Delpha Telecommunications Megan Hasbrouck Women & Children’s Unit Shannon Hill Operating Room Patricia Tamborini Information Systems Sara Kussel Women & Children’s Unit Carolyn Behrendt Laboratory Mary Burke Medical Records Gretchen Caira-Stabile Operating Room Kathryn Lulek Laboratory Dawn Degraaf Diagnostic Imaging 25 Years Thomas Yakunovich Laboratory Mary Mckearin Diagnostic Imaging Florence Sulik Diagnostic Imaging Renee Mandigo Fifth Floor Karen Wolf Cardiopulmonary Services Pati Novak Diagnostic Imaging Donna Kennedy Inpatient Rehab Jeffrey Jaurigue Physical Therapy Kathy Reed Hughes Diagnostic Imaging Lesa Cathcart Psychiatric Services Martin Locsin Physical Therapy Lori Campagne Diagnostic Imaging Sandra Collins Women & Children’s Unit Sherrie Shaw Occupational Therapy Jill Elnicki Food & Nutrition Services Pamela Poalino Emergency Services Jonathan Marriott Engineering & Maintenance Aaron Jones Food & Nutrition Services Cynthia Mullin Endoscopy Richard Swan Engineering & Maintenance Mary Mcatee Food & Nutrition Services Deborah Harte Ambulatory Care James Wetherby Engineering & Maintenance Diana Fiorella Robinson Food & Nutrition Services Linda Johnson Cardiac Cath Lab Nancy Barker Environmental Services Travis Potter Security & Safety Gillian Greene Diagnostic Imaging Nancy Lear Environmental Services Lynn Morse Environmental Services Denise Patrick Occupational Health Melissa Bizon Pharmacy John Williams Environmental Services Bernard Niles Food & Nutrition Services Janice Buxton Finance Lori Brewer Distribution Kathleen Sadakierski Food & Nutrition Services Sharon McNeil Finance Katherine Perry Pharmacy Stanley Jagodzinski Information Systems Lisa Casey Patient Accounting Theresa McGinnis Patient Accounting Carolyn Blackmer Medical Records Maxine Willis Patient Accounting Jessica Walker Registration Deborah Mills Progressive Care Sharon Christie Registration Shari O’Brien Marketing Christina Grohgans Registration Jenna Carlson Telecommunications 20 Years Elaine Munukka Registration Kurt Clarkson Telecommunications Anne Day Surgical Care Julie Petrossi Registration Kathleen Waite Information Systems Roberta Rowe Inpatient Rehab Mary Schindler Registration Claudia Hearscrow Purchasing Patricia Fowler Emergency Services Mary Fran Johnson Outpatient Services Kay Galloway Transcription Sylvie Lariviere Emergency Services Tina Laplant Outpatient Services Tammy Knox Medical Records Harry Chen Emergency Services Lawrence Jensen Rutland Health Foundation Bethany Coppinger Vermont Orthopaedic Clinic Susan Condrill Laboratory Kathleen Letendre Administration Margaret Schorle Killington Clinic Michelle Hartline Laboratory Kim Howard Human Resources William Knowles Killington Clinic Linda J. Smith Laboratory Claire Laforce Health Science Library Debra Brown Sleep Center Kathleen Sgorbati Case Management

Celebrate Volunteers! Making an Impact on Our Community

Non-profit organizations have long relied on At Rutland Regional, volunteers are embraced volunteer support to maintain or expand the as partners helping our hospital achieve its services that can be provided. Rutland vision of being the best community hospital Regional’s employees not only rely on, but also and health system in New England. New deeply appreciate, our committed volunteer positions that can best utilize the vast skills staff. The thousands of tasks they perform offered by our community members are make staff’s days run smoother and enhance constantly being developed. Volunteers have customer service. become essential to effectively meet our community needs and it is fitting that we Today’s volunteers are the best educated celebrate our community partners for their ever and bring a wealth of knowledge and civic engagement and all that they bring to our experience to the workplace. They want to do organization. meaningful work, want to know their time has been well spent and that their contributions Please call 802.747.3857 or 802.747.1675 for have made an impact. more information or apply at www.rrmc.org. Adult Volunteers June Coburn Marion Harrison Janet Martin John Smiel Liz Duffy Phyllis Abatiell Margaret Conboy Cathy Hart Wayne Massari Garey-Lea Smith Kilian Dundas Lori Abelman George Costello Mary Hector Lee Mayer Marilyn Smith Alisha Durgin Donna Abramov MaryJean Costello Bea Hendee Bill McCarthy Muriel Smith Cantlin Eaton Peter Abramov Shirley Cota Kate Hennessey Winnie McClallen Joyce St. Onge Matthew Ely Ardena Ackerman Diane Courcelle Margaret Hickey Jean McDuff Joyce Steele Z Finn Dick Adams Paul Crossman Joan Hogenkamp Nicole McDuff Terry Stevens Morganne Fitzgerald Bobbi Adams Kaitlyn Daly Sharon Holmberg Trudy McGurl Jon Story Cassie Godzik Terry Adams Margaret Dick Julie Holthouse Mo McLaughlin Carol Sutton Eric Godzik Bob Aldrich Gladys DiGangi Arlene Hopkins Wendy McLaughlin Ed Sweet Theresa Goodwin Phyllis Aronson Kathleen Doon Evelyn Horton Mimi McManus Carol Swords Emily Gunn Lucy Athas Tom Doon Nancy Howe Barbara McNeil Phil Swords Rebecca Hall Bill Athas Bobbie Dress Tom Huebner, Sr. Kathy McVey Mary Taggart Reilly Hart Cairle Ault David Dress Sharon Hughes Al Merritt Marge Tarasovich August Higgs Carmen Ault Arline Drugonis Larry Jensen Jim Mills Betty Tatro Alex Hill Barbara Austin Harry Drum Sue Jern Fran Moorby Arlene Taylor Alessandra Hodulik Pauline Austin Richard Dundas Peg Johnson Debbie Morelli Colin Taylor Katie Holmquist Charlie Baker Mary Ann Eagen Ruth Jones Sharmane Morse Carmella Terranova Hans Huessy Carol Bam Arlene Eakley Sheila Kapitan Jeanne Mulcahy Julie Teta Hunter Hupp Bill Bannerman Tom Eakley Therese Kapitan Elaine Mullan David Thompson Jeffrey Jackson David Baril Mary Ann Eddy Penny Keefe Mary Murphy Al Tufano Preston Kinney John Barker Shari Edmands Charlotte Keenan Joyce Notte Paula Turner Vanessa LaCross Kathy Barrett Helen Ely Connie Kelley Becky Oberkirch Jane Valente Ryan LaFave Paul Bassalin Kathy Entinger Harris Kelley Mary Oczechowski Bettye Varricchione Molly Lawrence Janet Beanland Waffa Evaji Carol Kenlan Fran Oken Alan Walker Haley Lebel-Stephen Florence Beatty Bob Fast Sibyl Kirby Joe O’Rourke Betty Walker Anna Lind Faith Berg Bill Fellows Pat Koch Anna Pap Ann-Marie Wallace Amanda Loree Anne Bergen Diana Fellows Claudette Krupnick Win Parlman Jeff Washburn Shannon Loree Chris Beriau Donna Fiske Meg LaBrecque Laurel Patch Marcia Weinreber Sara Lovett Dick Beriau Marlee Forte Norm Ladabouche Norma Patterson Robbie Wetzler Brittanie Manney Bonnie Blanchard Chub Franzoni Dick Laird John Pelchat Richard Wiedmann Tamara Maravelli Kay Blanchard Evelyn Frazier Helen Lambert Dot Pelkey Dan Williams Ashley Martelle Donna Blight Liz Frederico Jane Langill Al Peltier Jill Wright Kelsey McKay Penny Bobar Kae Fretz Ernest LaRose Louise Pfenning Polly Wright Katie Means Bill Boden Ruth Fucci Kathy Ledo Joan Phalen Elsie Zakrzewski Luke Medlin Nancy Boden Roxanna Fucile Tom Lertola Margot Pouliot Anne Zawistoski Olivia Merrill Ned Bogar Marie Fusco Suzanne Levack Clint Pratt Anne Meub Jim Bogdanovitch Keith Gaskins Pat Levins Arland Purinton Olivia Miles Gary Boyles Blanche Gibeault Norma Levy John Reczek Teen Volunteers Nick Mobilio Jean Britt Masako Gibeault Claudio Lewis Judi Reynolds Dan Austin Rachel Narkewicz Dick Brothers Helen Gilman John Little Jan Ripley Courtney Beriau Molly Noble Kurt Brown Bob Giordano Richard Littler Shirley Rogers Ethan Bicskei Molly O’Hara Lorraine Brown Frances Gluck Justine Long Marion Rosemeck Megan Blais Ellen Osowski Marin Brownell Tomi Golden Pat Loso Greg Roth Melanie Blais Chad Poalino Terry Bruce Sandy Gonzalez Bonnie Lucas Donald Rushford Rachel Bombardier Jeremy Reich Mike Burke Josephine Goshgarian Robert Lucas Mike Ryan Daniel Booth Rebekah Robichaud Martha Buschbaum Joanna Gould Theresa Lussier Frank Salengo Rebecca Booth Ian Sargeant Jean Butcher Bob Grace Oki Lynn Margie Salengo TJ Bowse George Schaffer Mike Butto Sara Grace Carol Macaluso Donna Santopolo Marissa Bradley Megan Schindler Pat Callahan-Smith Murray Grant Ted Mandeville Mary Sautter Emily Brookman Colleen Shouldice Lorraine Canty Joe Grey Donna Manfredi Mutlay Sayan Lindsay Brown Yulia Smith Rich Carlson Sara Grey Rosemary Manfredi Lon Schneider Alex Burke Kayla Thomas Maureen Casella Jeannine Griffin Judy Manley Lou Scott Andrea Chambers Brittany Tyminski Barb Chapleau Dick Gurney Michael Marceau Jack Seith Ben Champine Luke Wescott Marion Chapman Laurie Guyette Sylvia Marcrow Parel Shah Alex Childs Ruth Childs Dick Hammond Carol Marold Anne Shannon Sarah Daley Kurt Clarkson Linda Hampton Yolanda Marro Cindy Shaw Zoe Davis Mike Clifford Ann Harrington Fred Martin Joanne Shaw Julia Doiron

In Fiscal Year 2008, 351 Volunteers Donated 51,748 hours of Service to Rutland Regional RRMC Auxiliary Supporting Health in the Rutland Community

The most significant portion of funds raised by 2008 Scholarship Recipients the Auxiliary comes from its thriving Gift Shop. It is stocked with an impressive array of $2,000 Alyssa Congdon, Mill River High framed prints, jewelry, toys, home accessories, School, Castleton College – Nursing candles, magazines, cards and more. While it is $1,500 Cassie Godzik, Rutland High School, professionally managed, the Gift Shop relies on Pre-Med – University of Vermont 20–30 volunteers who run the cash register, $1,500 Kelsie Ward, Fair Haven Union High display and arrange merchandise, and take School, Castleton College – Nursing inventory. Come shop with us, knowing that your purchases help support the Hospital as well! $1,000 Melanie Blais, Black River Union High School, Albany College of The Auxiliary also holds seasonal fundraisers Pharmany – Pharmacy and sales by outside vendors who donate a portion of their proceeds. The Auxiliary receives $1,000 Katherine McCormack, Proctor financial support from individuals, auxiliary High School, Albany College of members and community businesses. These Pharmacy – Pharmacy combined efforts have enabled the Auxiliary to $2,000 Amy Taylor-Dougan, Adult Senior award $30,000 to $40,000 annually to Hospital Nursing Student, Castleton State College departments and scholarship recipients. Total Scholarships Presented $9,000

2008 Auxiliary Program Funding $500 to Cardiac Rehabilitation for a Projector $1,540 to the 5th Floor for Patient Shift Boards $376 to Endoscopy for a TV & Cabinet $1,500 to Lymphedema Clinic for Treatment Components $1,500 to the Marrow Donor Program for Tissue Testing $800 to the Emergency Department for DVDs, Toys & Scrubs $492 to Kids on the Move for Beyond Play $3,500 to the Breast Care Program for Camisoles & Educational Materials $600 to Patient Services Fund for a Simulator $1,600 to Surgical Care Unit for a Hip Chair $500 to Speech Pathology for Day Planners Total Funding Presented $12,908 James T. Bowse Health Trust

The James T. Bowse Community Health Trust Triple Play has provided grant funding to 36 community based The Boys & Girls Club of Rutland County received programs for over 12 years. The serious declines in the $60,000 to integrate Triple Play into its operations. economic market did not spare the Bowse Health Trust, and had a significant impact on the Bowse The Triple Play Program is a research-based Trust investments. In order to ensure the Bowse program that teaches youth how to make Trust’s sustainability for future cycles the Board healthier choices and live healthier lives. The made the difficult decision to suspend grant funding components of the program target the mind, body for 2009. The Bowse Trust is continuing to fund and soul. The goal is to increase physical activity programs that had been awarded grants in previous levels, improve nutrition habits, and promote years. Four programs are in their third and final year positive self-esteem. The program uses the of funding and have made a positive impact on the Knights of Columbus gym to engage the members health of those they serve. in physical activity. The club kitchen is used to teach healthy cooking skills. The program impacts Tapestry Program all club members, and 30 have committed to The Tapestry Program, which is hosted by Rutland keeping activity logs. Expansions of this program City Schools, received $88,000 to provide onsite included a tennis program, a satellite program mental health counseling and services to 200 youth at Forest Park and partnerships with the Rutland who participate in the Tapestry After-School Recreation Department. Program. All students take part in an educational program that deals with anger management, coping Nurturing Parent Program skills, and problem solving. Students are referred as Prevent Child Abuse Vermont received $45,000 to needed to group counseling sessions that are provide parenting programs throughout the year. provided by Rutland Mental Health staff. These These programs include Nurturing Fathers, children now have direct access to services. The Nurturing Teenage Parents, Nurturing Parenting program has shown a decrease in disciplinary actions, of Families in Recovery from Substance Abuse, suspensions and an increase in retention in school. and Nurturing Parenting for Young Children. Quest for Wellness The goal is to strengthen families by giving them the tools they need to create safe, healthy, and The Rutland Southwest Supervisory Union received nurturing environments for their children. Each $60,000 to promote healthier eating behaviors and year 6 parenting programs engage 30–50 parents increased physical activity for students in this rural in learning positive parenting skills. Post area. All four elementary schools provide the SPARK (Sports, Play & Active Recreation for Kids) program. program evaluations showed an increase in This program engages 200 students in this parental empathy and setting family rules. research-based intervention to promote health. A registered dietitian worked with the supervisory union to improve nutrition services & policies. An additional development of this program is the Wellness Center at the Poultney High School. James T. Bowse Community Health Trust Board This Center provides an array of exercise & weight of Directors: Martha Coulter, Chair, Lyle Jepson, lifting equipment, and resources for students and Vice Chair, Tom Huebner, President, Kevin Loso, community members. The Center is open early in Secretary, Ed Ogorzalek, Treasurer, Mary Lou Bolt, the morning and after school. It is used daily by Sandy Cohen, Therese Corsones, Esq., Victor 70 students. The latest measurement of students Pisanelli, MD, Claude LaPearle, Jeff McKee, PsyD shows a decrease in obesity. and RJ Elrick. patients infinancialneed. $2,702,575 infree care to Rutland Regional provided During FiscalYear 2008, Outpatient encounters have shown anincrease. encounters haveshown Rutland Regional’soutpatient Inpatient Days Surgical Procedures Regional haveremainedsteady. ProceduresatRutland Surgical Yeardecreased slightlyinFiscal 2008. Inpatient daysatRutlandRegional 2004 5,085 2004 33,439 2004 124,648

2005 5,100 2005 33,711 2005 128,128

2006 5,044 2006 32,359 2006 135,163

2007 5,237 2007 33,278 2007 135,883

2008 5,300 2008 32,897 2008 140,377 xess190819159,907,432 5,303,681 149,008,169 163,580,507 2,353,207 3,054,067 155,906,191 $3,673,075 2,523,157 153,383,034 $6,898,022 Excess ofRevenues andNetGainsover Expenses Non-operating Gains(losses) Income (loss) from Operations Expenses Total 104,953,460 Revenue Other Revenue 117,122,824 Net Revenue 0 2,350,186 5,349,014 $164,585,284 0 9,900,199 $183,862,044 28,451,399 0 Statement ofRevenue &Expenses ofGeneral Fund 23,481,225 29,855,788 26,983,233 Total Liabilities&NetAssets Net Assets 2,956,164 $164,585,284 Long-term Debt,netcurrentportion $183,862,044 Accrued Pension Obligation 6,733,191 Other Liabilities 71,557,498 37,228,195 86,906,717 38,601,617 Pension Liabilities 52,843,427 Current Liabilities Liabilities &NetAssets 51,620,519 Total Assets WhoseUseisLimited Assets Other Assets Plant&Equipment,net Property Current Assets Assets Balance Sheet rs eeu 5,5,6 275,629,701 257,556,166 114,402,401 104,173,132 Less: Contractual Allowances Gross Revenue (primarily Medicare &Medicaid) Rutland Regional MedicalCenter Financial Statement 99209$8,976,756 $9,952,089 072008 2007 072008 2007 161,227,300 Rutland Regional Health Services Financial Statement

Combined Balance Sheet (RRHS, RRMC, HEI, RRPG, VOC & JTB) 2007 2008 Assets

Current Assets 38,357,193 36,639,631 2004 189 20052006 182 241 2007 2008 183 212 Cash on Hand Property Plant & Equipment, net 59,736,744 60,808,884 The number of days Rutland Regional Other Assets 8,627,448 4,237,084 could meet its average daily cash expenses without collection of any Assets Whose Use is Limited 106,625,139 87,104,040 payments. Total Assets $213,346,524 $188,789,639

Liabilities & Net Assets Current Liabilities 28,731,147 26,182,227 Pension Liabilities 0 0 Other Liabilities 9,900,199 5,349,014 Accrued Pension Obligation 0 2,350,186

Long-term Debt, net current portion 32,866,161 29,750,229 2004 4.0% 20052006 4.8% 4.4% 2007 2.9% 2008 2.6%

Net Assets 141,849,017 125,157,983 Operating Margin Rutland Regional must develop Total Liabilities & Net Assets $213,346,524 $188,789,639 resources to purchase necessary equipment and build facilities.

Combined Statement of Revenue & Expenses of General Fund (RRHS, RRMC, HEI, RHF, VOC & JTB) 2007 2008 Gross Revenue 267,124,268 287,515,687 Less: Contractual Allowances 109,049,195 120,501,901 (primarily Medicare & Medicaid) Net Revenue 158,075,073 167,013,786 Other Revenue 4,352,339 3,861,905 Total Revenue 162,427,412 170,875,691

Expenses 159,208,336 171,163,056 Payment Sources Medicare accounts for nearly 50% Income (loss) from Operations $3,219,076 ($287,365) of the payments Rutland Regional receives. Rutland Regional Medical Center’s Fiscal Year 2008 Non-operating Gains (losses) 4,890,454 7,660,701 accounting records were audited by BKD, Certified Public Accountants. Complete reports are on file and available for inspection. On request, this publication is available in Excess of Revenues and Net Gains over Expenses $8,109,530 $7,373,336 an alternate format. Rutland Regional Health Services provides convenient physical access to all of its facilities. Message from Rutland Health 2008–2009 Board of Directors Foundation Director Jeremiah Tarr, Rutland Regional Medical is more than just a President building; it is a community of highly skilled Bill Bannerman, and extraordinarily committed caregivers who all Vice President play a vital role in ensuring the best possible care Ed Ogorzalek, to the greater Rutland community. This work Treasurer is supported by generous donors who give Glenn S. Morgan, Esq., willingly, knowing that no matter the size of Secretary their gift, their support is making a difference Ronald J. Cioffi, RN in the lives of this and future generations of Executive Director, RAVNAH Rutland County residents who entrust us Diane Clain with their care. Robert Harnish Our donors come from across the region – Thomas W. Huebner, from grateful patients who express their President & CEO, RRMC thanks through a gift, to area businesses Jay Kenlan who want to ensure patient-centered care in Kristen Kenosh our community, to charitable foundations Betsy Reddy that believe in our mission and goals. The Victoria P. Young generous contributions of our friends have and continue to fund many important projects including the purchase of bedside monitors for the Intensive Care Unit, diabetes education, patient equipment purchases and cancer services. Thank you to all our donors who continue to support our community hospital and ensure that Rutland Regional has the resources needed to meet our community health needs today and into the future.

Sincerely,

Domenic M. Serino, CFRE Executive Director Rutland Health Foundation Grant Funding Focusing on Prevention & Education in Healthcare To improve and expand the services offered In total last year, over $365,024 in grant by Rutland Regional Medical Center, we funding was awarded in support of a wide also seek out grants from a variety of private range of community health and quality service and govermental sources. initiatives.

Grants Awarded to Kids on the Move Pediatric Rehabilitation Program Vermont Community Foundation Summer KAMP ...... $6,096

Grants Awarded to Rutland Regional Medical Center Auntie Anne’s Pretzel Co. Marrow Donor Program ...... $2,000 American Cancer Society Community Cancer Center – Patient Guide ...... $4,000 Breast Care Program – “Pathways to Women’s Health” event ...... $500 State of Vermont/Vermont Manufacturing Extension Center Lean Strategies Process Improvement ...... $16,000 Susan G. Komen for the Cure, VT-NH Affiliate Breast Care Program – Education Outreach ...... $28,014 Breast Care Program – Wellness Coaching ...... $16,797 Community Cancer Center – Complementary Therapies ...... $20,898 State of Vermont/Blueprint for Health Community Education – Healthy Living Workshops...... $11,132 State of Vermont Tobacco Settlement Funds Tobacco Cessation Programming ...... $150,000 Heath Resources & Services Administration Hospital Preparedness ...... $35,692 BC/BS Rutland County Community Advisory Board Worksite Wellness for Rutland Regional Medical Center ...... $675 VAHHS Community Foundation Quality Initiatives ...... $66,625 Building Bright Futures Direct Service Women’s & Children’s Services – Welcome Baby Bags ...... $1,122 Kenneth B. Schwartz Center Schwartz Rounds at Rutland Regional ...... $5,473 Annual Support A Special Thanks to All Our Benefactors

We gratefully acknowledge those who gave generously during calendar year 2008. Your partnership with us empowers Rutland Regional Medical Center to provide the very best healthcare for the people of Rutland County. We are pleased to list the following donors who made gifts from January 1, 2008, through December 31, 2008. On behalf of those we serve – Thank You!

Gifts from $10,000 & Above Eden Park Nursing Home Gifts from $100-249 Gayle A. Sheldon Memorial Bike Ride The George F.B. Owens Jr. & Marjorie Ms. Phyllis Abatiell Jim & Rhonda Grace Weeks Owens Family Foundation Mr. & Mrs. Timothy Achor-Hoch Larry & Peggy Jensen Estate of Evelyn Peterson Janet Alexander Carol & Jay Kenlan Rutland Health Foundation Anonymous (5) Dr. Praveen H. Keshava Arcelormittal – La Prairie Mr. & Mrs. John F. Lunt, Jr. Gifts from $5,000 & Above Mrs. Jo-An C. Armstrong Mrs. Dolores K. Mahlmann Ms. Pamela J. Avery Anonymous Ed & Stasia Ogorzalek Dr. & Mrs. Roger D. Baker Dick Currier Memorial Softball Ann & James Rademacher Mr. & Mrs. H. Graham Barkhuff Tournament & Pine Hill Coffee Barb & Tim Robinson Mr. & Mrs. Michael Bedesem Frances Bull Dom & Pat Serino John Berges and Ann Leamon The Shepard Broad Foundation, Inc. Mr. & Mrs. Rick Swartz Dorothy H. Billings Phillip & Carol Swords Mr. Peter Bloodworth Gifts from $1,000-4,999 UW Oshkosh College of Nursing Dr. William Krause & Sheila Bowley- Bill & Dorie Ward Mr. & Mrs. Gary B. Bettman Krause Ms. Deborah Weaver Dr. & Mrs. Melbourne D. Boynton Mark & Joan Brown Kimberly Woodard Mrs. Marguerite Comstock Ms. Emma Burke Fair Haven Eagles Aerie #3907 Gifts from $250-499 Barbara W. Burns Chip Paison & Joan Gamble Mr. & Mrs. Kenneth Bushee, Sr. Mr. & Mrs. John C. Haley Ms. Judith G. Allan Camara Slate Products Ralph & Norma Hathaway Anonymous (2) Mrs. Hazel M. Candib Dr. & Mrs. Baxter Holland Dr. Jeffrey & Lisa Bianconi Carris Reels Tom & Tricia Huebner Mr. Matthew Bucceri Mr. & Mrs. Gordon Chader Dr. & Mrs. Michael J. Kenosh Castleton State College Mr. & Mrs. George R. Costello Bess Lovett & Dr. Richard Lovett Champlain Consulting Engineers Dr. Robert Cross Mary Wells Heath 5k Memorial Run Ms. Marion P. Chapman Mr. Walter Crossmon Phyllis MacMurtry Memorial Golf Darren & Khristina Childs John and Judy Crowley Tournament Mr. Olin DeForge Mr. Richard W. Curtis Milestone Golf Club, LTD SGM James D. Dickson, (USA RET) Mr. & Mrs. Paul Daly Mogul’s Mr. & Mrs. Hans Entinger Dr. Robert P. Darrow Mrs. Mary T. Nemeth Matt & Marie Gilmond Ms. Mary A. Del Santo Mr. Roy Rotella Mr. & Mrs. Douglas Graham Dr. David A. Delaney Tom Johnson & Ina Smith Hedden Company District Six Anne Felton Spencer Killington Chamber of Commerce Mr. & Mrs. Norman L. Duhamel Stevens Wilcox Baker Potvin Cassidy & Mr. & Mrs. Paul N. Mulcahy Mr. & Mrs. Thomas Eakley Jakubowski Ms. Ann K. Rothman Robert M. Fechtor & Gilda S. Brock Mr. & Mrs. George T. Underhill Mr. & Mrs. Peter Saint Germain Feed Commodities International, Inc. Wilcox Pharmacy Nonnie & Jerry Tarr Mr. & Mrs. James Flory Mrs. Polly Wright Wachovia Foundation Matching Gifts Foley Distributing Vicky & Bob Young Program Mr. & Mrs. Paul R. Gallo Woodard Marine, Inc. Dr. Matthew R. Gammons Gifts from $500-999 Eva B. Zivitz GE Foundation Anonymous (3) Gill’s Delicatessen Alan Woodard Memorial Ride Mead W. Batchelor & Elizabeth A. Glynn Mr. & Mrs. Charles L. Goldey Sicula American Society Mr. & Mrs. Charles Blair Grippin, Donlan & Roche, PLC Steven & Joann Smith Ms. Kathy M. Blanchard Ms. Debra Hawkins Mrs. Theresa Smyrski Val & Dorothy Blickarz Mr. & Mrs. Allen Hitchcock Mr. & Mrs. Michael St. Marie Bomoseen Grange #273 Dr. Edgar M. Holmes St. Stanislaus Kostka Church Mr. William F. Bones Honeywell Scanning & Mobility Ms. Marion H. Stem Ms. Georgeanne E. Bonifanti Mr. Henry Hotchkiss Norman & Sharon Stepno Betty Borst Richard & Carole Hunter Success School Mr. & Mrs. Gary Boutin Implant & General Dentistry Mr. & Mrs. Lawrence T. Sullivan Mrs. Kay H. Bowman of Vermont Ms. Suzanne Sullivan Ms. Susan M. Boyer J.C. Zampell Building Services Mr. William S. Taylor Ferne E. Bradder Mrs. Pat Job Telescope Casual Furniture Helen & Aldo Breda John Martin Enterprises, Inc. Bob & Laurie Thomas Ms. Helen Ethel Brensilver Marjorie B. Johnson Mr. Fred Thurlow Mr. & Mrs. John Bride John & Patricia Jones Tinker Survey’s Ms. Nicole Bride Mr. F. Michael Juscen Mr. Bruce Tubbs Gus & Lucy Brodowski K.V. Sbardella Slate, Inc. Mr. & Mrs. James S. Turner Ms. Beatrice Brough Ms. Patty Kapitan Mr. & Mrs. Thomas Turner Douglas & Irene Brown Frank & Cheryl Kapusta Dr. & Mrs. H. J. Wallace, Jr. Ms. Helen J. Bruce Ms. Maryann Kelly-Newton Mr. John B. Webber Ms. Elaine D. Bruce Mr. & Mrs. F. Ray Keyser, Jr. Mr. & Mrs. John Zabatta Howard & Nancy Burgess Killington Ltd. Mr. Marvin Zepf Pat Phalen Burns Killington Ski School Dorothy B. Burr Terry & Dorothy Kline Gifts under $100 Mr. & Mrs. Keith A. Buswell Mr. & Mrs. Thomas Koziol Edward & Colleen Butler Mr. & Mrs. Clement Abatiell Kulicks Market, Inc. Mr. & Mrs. William Butler Mr. & Mrs. Frances Abatiell Mr. John Lafountain Mr. & Mrs. Frank Caggige Karen & Paul Abrahamovich Dick & Diane Larson Mike Robillard & Donna Caggige Mr. & Mrs. Peter Abramov, III Mr. & Mrs. Ronald N. Lazzaro, CPA David & Mary Ellen Calchera Richard & Ardena Ackerman Rodney & Mary Lynn Lemmo Mr. & Mrs. Garth Caldwell Mr. & Mrs. Scott E. Adams Kathy & Steven Letendre CapitalCare Medical Group Donald & Jeanne Adams John & Betty Little M. Lorraine Carbotti Agri-mark Mr. William Littler Ms. Isabelle Viglucci Carey The Allen Family Mr. & Mrs. Robert A. Lloyd Mrs. Carol J. Carini American Legion Auxiliary Newport Mr. George V. Lyons Mr. & Mrs. Thomas F. Carlson Unit #21 David MacMurtry Ms. Christine Carlson Anonymous (9) Ellen Glazer & Daniel Manning Genevieve Carpenter Mr. & Mrs. Frank R. Aquistapace Mr. Edward B. McCormack, Sr. Mr. & Mrs. Francis Carroll Laura R. Aquistapace Mr. & Mrs. Michael McCormack Chris & Karen Cartier Mr. & Mrs. Robert Aronson Grady & Jennifer McDermott Francis Casey Jim & Eveline Atkins Melanson Company, Inc Central Vermont Public Service Corp. Ms. Carol Austin Ms. Margaret Mickel Brent & Jean Chamberlain George & Beverly Babcock Mr. & Mrs. Howard Miller Barbara Champine Mr. & Mrs. Charles Baird Glenn & Betsy Morgan Charles & Barbara Chapleau Mr. & Mrs. William J. Baldasaro Mr. & Mrs. Thomas O’Brien Betsy & Jim Chase Mr. Richard Balt OMYA, Inc. Hsi-Sheng Yue Chen Gary & Ann Bannister Mr. Joseph R. Paul, Jr. Cheney Hill Seniors Mr. & Mrs. C. Peter Bartenstein People’s United Bank Chittenden Senior Citizens Ms. Katheryn Barter Mr. Peter Perkins Mrs. Jean Chouinard Lucille Bartlett Ms. Mary Ellen Pisanelli Sophia Chrusciel Mr. & Mrs. Wendell A. Barwood Ms. Elizabeth A. Porada Mr. John A. Cioffi, Jr. Dr. & Mrs. Drake Battista Jim & Betsy Reddy Lise & Tony Cioffi Gerald & Charlotte Beam Joyce & Frankie Rios Mrs. Carmen M. Clarino Bill and Joanna Bean & Family Ms. Victoria A. Roach Mrs. Ann Clark Mr. & Mrs. Donald Bedard Sue & Jeffrey Robbins Maxine S. Clark Mr. Wayne A. Benware Ms. Mirium F. Roberts Leland & Rosemary Clark Berkley, Veller & Greene Real Estate Bernadette & Joel Robin Clifford Construction Mr. & Mrs. Dudley P. Berry Mr. & Mrs. Stanley Robinson Ms. Paula B. Colbert Mary T. Bioty Mr. Richard Rodgers Ms. Maureen M. Collins Carole Yakunovich & Stephen Biro Guido & Laura Rotella Mrs. Shirley Conway Mrs. Mary B. Bishop Mary Anne Rotella Mr. & Mrs. Howard Corey Douglas and Bonnie Bishop & Family Mr. & Mrs. Edward V. Schwiebert Ms. Denise A. Corna Ms. Dortha M. Bitting Mr. Seth Shaw Tony & Bonnie Costantino Robert & Joan Bixby Sam & Anne Cotrupi John & Dianne Fisk Ms. Debora M. Jasmin Mr. & Mrs. Peter Cotrupi Mrs. Moira F. Flanagan Nita & Skip Jennings Mr. Thomas M. Coultry Mr. & Mrs. Alfred Flory Robert Johnson Mr. & Mrs. John Coulty Ms. Corinne A. Flynn Ms. Lynn D. Johnson Mr. & Mrs. Paul Courcelle Mr. & Mrs. Mark K. Foley, Sr. Mr. Ralph Johnson Mr. & Mrs. Ralph E. Crippen Dr. Daniel Foley Patricia A. Johnson Mr. & Mrs. Mark Crouch Mr. Jerry Fox Ray and Kay Johnson & Family Lynn Crowley & James Ladabouche George and Mae Foy Michael J. Johnson & Laura Estabrook Susan & Jack Crowther Ms. Elizabeth R. Frederick Mr. Myron A. Jones Mr. & Mrs. Malcolm Cunningham Ms. Janice I. Frederick Dianne M. Joyce Mr. & Mrs. Daniel Cunningham Gary Fredette & Patricia Bowen Mrs. Carolyn Joyce Mr. & Mrs. Lawrence P. Cupoli Jeffrey & Carol Freeman Mr. & Mrs. James Kahle Elaine Currier Mr. Harry K. Friedman Harry & Stella Kapitan Mr. Joseph F. Czachor John & Kathy Frost Francis & Jeanne Kelly Mr. & Mrs. Thomas R. Dagg, Jr. Boris & Mary Beth Funtow Ms. Darlene Kepner Mr. Robert C. Dalto Marie & Larry Fusco Audrey & Paul Kerns & Alicia & Daniel Daly Mrs. Marie T. Fusco Kathleen Kilgallen Mr. & Mrs. Raymond A. Dana Mr. & Mrs. Dick Gale Mr. & Mrs. Ernest Kish George & Shirley Davenport Edward and Elaine Garrow Mr. & Mrs. Ralph M. Knight, III Mr. & Mrs. Frederick Davis Gayle Sheldon Memorial Foundation Mr. & Mrs. Richard Kodym Mr. & Mrs. George A. Davis for Brain Cancer Kathy & David Kosnick Mr. & Mrs. Edward Davis Elaine C. Gilbert Celia Kulig Ms. Theresa L. Davis Thomas & Laura Gilligan Mrs. Margaret Ladabouche Mr. & Mrs. Ronald F. Davis Ms. Kelly Beckwith Gilmour Mr. & Mrs. Raymond Ladd Wendell & Linda Davison Debra & Wayne Gilpin Mr. & Mrs. Bert Ladd Henry &Nancy Del Bianco Frances E. Gluck and Family Mr. & Mrs. Robert E. Laird Sally & Michael Delancey John & Loretta Godzik Mary Jane Lamoria Dorothy Delliveneri Ms. Suzanne M. Gonyea Mr. Norman G. Lamoria Chris and Janna DeLong Mr. & Mrs. Harvey P. Goodchild Mrs. Sheila Lancour Mr. & Mrs. Ernest DeMatties Mark & Patricia Goodrich Ms. Linda B. Lank Roland & Jaska Desforges Mr. & Mrs. James Goodwin Mr. Walter J. Lanzelin Ms. Jeanette Devino Bill & Carol Graf M. Carlita LaPorte Alberta A. Dezero Mr. & Mrs. William W. Graham Dr. & Mrs. Philip Lapp Margaret R. Dick Greater Boston Legal Services Mr. Clint Laramie Gladys & Leo DiGangi James & Kay Greeno Mr. & Mrs. B. L. Larrow Mr. & Mrs. Robert J. Dikeman Mr. & Mrs. Philip Guica Ms. Lauren LaSante Ms. Carol Dinn Ms. Evelyn A. Hackett Mr. Shawn Latterell Mr. Freeman Dodge Eileen Hadeka Mr. & Mrs. Stephen E. Leach Edward & Rose Dooley Mrs. Houghton Ross Hallock James & Kathleen Leamy Dorset Post Office Staff Rita & Gerald Hansen Mr. & Mrs. Joseph E. Lemmo Walter and June Dorion Mr. & Mrs. James Harder Joseph & Hildur Lemmo Mrs. Constance A. Doucette Bill & Susan Harris Anne Lendway Ms. Kathleen Drew Mr. & Mrs. John Harrison Mr. & Mrs. Wayne A. Leonard Ruth Drigert Robert & Marion Harrison Mr. & Mrs. Howard M. Levinson Raymond & Janet Dube Mrs. Donna Hawes Rev. Murdale & Mr. Elwin Leysath Mrs. Roseanne Dubeau Verne & Sally Hawkins Steve & Martha Liamos Mr. & Mrs. Edward Dumas Mr. & Mrs. Maurice Hawley Ms. Joan K. Lind Mr. & Mrs. Edward C. Dunn Mr. & Mrs. Frank Healy Barbara E. Little Donna and Edward Durgin Ms. Helen M. Hedding Scott and Toni Lobdell Earl Olson, DMD, PLC Mr. & Mrs. Donald A. Hemenway, Jr. Mr. & Mrs. Benjamin Lomaestro Easy Transitions Home Healthcare Inc. Melody Hemenway Ray & Kathy Lopes Ms. Joan R. Eaton Ms. Faye A. Hepburn Lorentz, Lorentz & Harnett Mr. Donald J. Eckley Mrs. Sara Hertzberg Ralph & Persis Loveys Harriet W. Eitapence Ms. Esther H. Hoadley Mr. S. Grove Lugar Mrs. Judith Evans Marie Horton Maureen Lupachino & Francis Crowley James & Donna Evans & Family Irene & Edward Hough Mr. & Mrs. Richard Luzer Dr. & Mrs. Emmett L. Fagan, Jr. Mr. Henry Howard Paul & Patricia Lynch Louis E. Faivre Mrs. Mary Ann Hughes Mr. & Mrs. Vito Macaluso Mr. & Mrs. Robert Farrell Mrs. Ellen Hull Ms. Lorraine Magoon Farrell Distributing Corporation Ms. Judie Hunter Mr. & Mrs. Donald J Maloy Saralee Fellows William & Janice Jacobs Velma M. Mangan Cathy & David Ferraro Mr. & Mrs. Stanley Jagodzinski Mrs. Mafalda Mangieri Ms. Kim Fields Mr. & Mrs. John S. Jankowski Marble Valley Lions Club Tia and Greg Fineberg Mr. & Mrs. Joseph Jannuzzi Marcia’s Hallmark Shop Ms. Lorraine Marcille Mrs. Barbara D. Plumley Stuart & Molly Silloway Mr. and Mrs. Gary Marlow Paul & Lorraine Poczobut Mr. & Mrs. Gary R. Simmons James Marro, Jr. Bernard & Frances Poczobut Charline Skelly Mr. & Mrs. Joe Marro Mr. Douglas Pond Skene Valley Country Club Mr. & Mrs. John Martin Sheila Rae Poole Larry & Patricia Smith Mr. & Mrs. Gregory Mayhew Mrs. Stella Poremski Mr. & Mrs. David P Smyrski Julia McCann Otto Postl Ms. Veronica F. Solomka Mr. & Mrs. Lee D. McChesney David & Susan Potter Vincent M. Somaio, MD Carol & Greg McClallen Charles & Lois Potter Ms. Winifred M. Stack Mr. & Mrs. Greg R. McClallen Randy & Linda Pratico Mr. & Mrs. Frank Stafford Mr. & Mrs. Robert P. McClallen Mr. & Mrs. Myles Pratico Mr. Robert Stafford Edward & Wanda McGann Madeline Pratico Mr. & Mrs. Heman Stannard Ms. Helen McKinley Mrs. Bernadette A. Queen Ms. Rosalie Steier Darrow and Barbara McLeod Ms. Mary Ray Mr. & Mrs. James Stewart Mrs. Jan McTaggart Jon & Cynthia Readnour Rev. Alexander Stringer Marie D. Medlin Donald Reardon Mr. & Mrs. Daniel H. Swett Mr. & Mrs. Kevin Mee Beverly & Bill Reardon Ms. Hilda Tallman Merchants Bank Recovery House Mrs. Elizabeth Tatro Ms. Luanne J. Merkert Mr. & Mrs. Donald L. Reynolds Mary C. Taylor Glenn D. Merrill Mrs. Alta Rice The Brandon Town Players Mill River UHS Ms. Ardelle Rich The Fucci Company Mr. & Mrs. Paschal Mondella Ms. Sue Richards Mr. & Mrs. William Thomas Mary A. Monty William & Anne Richwagen Mrs. Natalie Thomas Gail Furman Moore Joyce Rider Mr. Harry L. Thomas Mr. & Mrs. Leonard Morris Ms. Susan Riordan Thomas Dairy Joann & Donald Moyer Ms. Mary Rizk Mrs. Velma B. Thornton Mr. John Mulcahy Ms. Emily K. Robertson Rollin and Ruth Thrall Mr. C. William Mulholland Mr. and Mrs. Richard W. Robinson Mrs. Martha Towers Donald & Lucinda Mullane Pauline E. Rodd Mrs. Marilyn Trepanier Kerry & Peggy Munger Matt and Deb Roland & Family Mr. & Mrs. Paul T. Trepanier Mr. Bruno R. Musetti Ms. Eleanor M. Ross Mr. Roger E. Truelsen Charlotte Nagy Rotary Club of Rutland South, VT, Inc. Mr. Howard O. Tuers Valeria D. Nagy Dea & Josephine Rotella Ms. Kristin Stone Tuttle Ms. Rose Napolitano Nancy Ruby Dr. Peter Upton NBC 6 Mrs. Anne O. Ruby Mrs. Helen Uziemblo Mr. & Mrs. Philip J. Nexon Mr. & Mrs. Robert A. Ruck Mr. & Mrs. David Vadnais Mr. & Mrs. Edward W. Nichols Rutland Country Club Leo & Nancy Vaillancourt Ms. Lynne T. Nicolson Rutland County Farm Bureau Mrs. Grace A. Valente Mr. & Mrs. Robert A Noble Rutland Economic Development Keiko Van Guilder Arlene S. Noe Mr. & Mrs. Ernest W. Ryan Mrs. Susan Van Wie Northwest School Sunshine Fund Mr. & Mrs. Edward J. Ryan Vermont Auto Dealers Association Joyce Notte Mr. & Mrs. Robert Sable Vermont Rural Letter Carriers Auxiliary Mr. & Mrs. Stanley Novine Patty Sabotka Mr. & Mrs. Richard W. Walsh Gerard & Catherine Nugent Mr. Michael I. Salem Ms. Luvia E. Webster Mrs. Rebecca M. Oberkirch Mr. & Mrs. Frank J. Salengo Mr. & Mrs. Robert Weeks Mr. Dale O’Brien Ms. Winifred Samson Helen Weidman Mr. Robert O’Connor Aaron & Willy Savage Mrs. Arvilla Weinreber Mrs. Mary Oczechowski Loretta J. Scanlon Mr. & Mrs. William H. Weiss Ms. Peggy Pace Mr. & Mrs. Jim Schnurr Robert and Faye Wener Mr. Nelson E. Parker Ms. Karen Scida Holly and Rusty Wescott S. M. Parker Ruth Scruton Mr. & Mrs. Roger West William & Martha Parker Milton & Colleen Seaver West Rutland Education Association Partner Reinsurance Co. of US Mr. & Mrs. Alvin Segal Ms. Doris P. White Mr. & Mrs. Paul L. Pearce Mr. & Mrs. James Selleck Mr. Jay White & Family Betty & John Pedone Chuck & Lorraine Senecal Ms. Gwendolyn R. Wilder Ms. Eileen J. Perron Stanley & Carol Seward Mary S. Willard Peter Kirk’s Paint & Wallpaper Kenneth L. Shapiro, MD Mr. & Mrs. R. Newman Williams Mrs. Louella L. Peterson Mr. & Mrs. Neil Shaw Ms. Jan K. Williams Ms. Joan C. Phalen Mr. Richard H Sheldon Ms. Kari Williams Mr. & Mrs. Rod Phillips Ms. Bonnie A. Sheldon Ms. Ruth S. Wimett Mr. George Phillips George Thomas Shelton, MD Win’s Trikes & Bikes, LLC Mr. & Mrs. Stanley Pietryka Ann Sheridan Dr. Arthur & Florence Wolk Ms. Christine Pietryka Shoreham Telephone Co. Mr. & Mrs. Donald Woods Pittsford Lions Club Mr. & Mrs. Stuart F. Silloway, Jr. Mr. Martin Woods Martha L. Wright Shirley McMahon Special Event Sponsors Mr. & Mrs. James M. Wright Dorothy Merrill Special events provide us with an Ms. Darla J. Yale Sabra L. Michel opportunity to publicly thank our support- Terry Zimmer Mr. Joseph Miglorie ers and support vital community programs James Montoro while having some fun. In-Kind Gifts Carol Munger Alan G. Olson Dr. Wendy Loeffel & Mr. James Montoro Florence C. Osgood 6th Annual Grand Parada Suzanne Page Gifts in Memory Paradise in the Caribbean – Proceeds from Carolyn Patch the Grand Parada benefited the Diabetes Joseph Armstrong Mr. Donald Perkins Program at Rutland Regional, Pediatric Commander Frederick Bitting, Sr., USN John Porchesa Hi-Tech at the Rutland Area Visiting Nurse John C. Bolster Alphonse F. Poremski Association & Hospice and staff education Edward ‘Big Ed’ Briggs, Sr. Eva D. Priest at the Community Care Network. Since Loretta Bucceri Martin Reczek 2003, through the generosity of our Jeane Burgardt Marcia Ricketts sponsors, over $185,000 has been raised for Carol Buro Rhonda Rivers vital community programs. Mr. Whitney C. Burr Catherine Rosmus Bertran Chadwick Russell Ross Presenting Sponsor Joseph Chapman M. Claire Rotella BlueCross BlueShield of VT Grant Clark William Russell Sheridan Healthcare of Vermont Clifton Cota Fonda Salls Donald Cota Gayle A. Sheldon Event Sponsor Margaret W. Courcelle Andrew Smyrski Casella Waste Management Dilda Cressy Dorothy Spafford Castleton State College Charles Davis Frederick Steullet Chittenden Bank Raymond DeBiasa Arlyn T. Towle, Sr. Costantino’s Italian Imports John Densmore Doris L. Towsley Dartmouth Hitchcock Medical Center Arthur Dick Joseph H. Valiquette Earth Waste Systems Gloria Dickson Michael Walsh Excel Plumbing and Heating Jean Dowding Betty Weis Freeman Marcus Jewelers Ann M. Eakley Stephen W. White Heritage Family Credit Union Lorraine M. Eaton Linda Wiggin Kenlan, Schwiebert, Facey & Goss, P.C. John Ellsworth, Jr. Paul Willett Querrey Industrial Services Frank P. Elnicki Paul Willey Russell Investment Group Deanna Ettori Mr. Robert Wood, Jr. Rutland Radiologists Charles Evans Alan C. Woodard Rutland’s Magic Brush James F. Flory Howard Zack Ryan Smith & Carbine, Ltd. Lorilee Foley Mr. Thomas Zandy John G. Fowler Sabby’s Leone B. Fryer Gifts in Honor Sibson Consulting Joan D. Fusco Terrill Street Discount Beverage Dr. H. Brandon Ayre Frederick Geno The Vermont Country Store Rutland Regional Diabetes Center Dorothy and Leslie Greene Three Tomatoes Trattoria Jean Hurley Leslie A. Greene Edwin P. Hall Table Hosts Heritage Circle Shirley Hanley Attorneys Cort & Therese Corsones Constance Hesse Legacy Gifts – We honor the following G. Housen Gladys ‘Johnnie’ Huebner donor whose thoughtful commitments Kimbell Sherman Ellis Phyllis Jasmin during their lives resulted in 2008 estate Northeast Delta Dental Barbara Judd gifts that sustain our mission today. Russell Investment Group Raymond Kapusta Evelyn Peterson TD Banknorth Eugene E. Keenan Robert & Victoria Young John J. Kinirons, Jr. Edward Kinnie Patron Sponsors Nancy Labas We have made every effort to recognize Bates & Murray, Inc. Joseph J. Ladabouche our donors and honor their wishes. Engelberth Construction Lynn Crowley Ladabouche Occasionally, a name is unintentionally Farrell Distributing Corporation Nelson R. Langdon omitted from this list. If we have MPG Investments Angeline Lemmo missed you, please accept our apologies O’Brien Shortle Reynolds & Sabotka Ronald W. Lent and kindly notify the Rutland Health Quickprint of Rutland Phyllis J. MacMurtry Foundation at 802.747.3634 so we can Nancy R. Mainolfi make it right. Barbara J. McCoy 15th Annual Rutland Health Foundation Golf Invitational Proceeds from the tournament benefit Kids on the Move, Bridges & Beyond and the Maternal Child Health Education Program. Since its inception over $400,000 has been raised in support of these vital programs thanks to our sponsors.

Presenting Sponsors BlueCross BlueShield of VT Orthopaedic Health Services Russell Investment Group

Corporate Sponsors Engelberth Construction Friends, family and motorcycle enthusiasts honored the memory of Gayle A. Sheldon Kimbell Sherman & Ellis while raising vital dollars for the Community Cancer Center at Rutland Regional Medical Sheridan Healthcare Center. The 85 mile ride held on June 8, 2008, was a success with nearly 50 bikes and vehicles participating. The event raised over $1,000 and will support the Cancer Center Hole Sponsors and patients, caregivers and families who are dealing with the challenges of cancer. Bates & Murray Berkshire Bank BKD Black River Produce Casella Waste Systems Chittenden Bank Dartmouth Hitchcock Medical Center Family Dental Associates Fidelity Investment Hackett, Valine & MacDonald Helms & Company Heritage Family Credit Union Kinney Pike Insurance Lake Sunapee Bank LaVallee Brensinger Moors & Cabot/Nationwide Rutland Herald Ryan Smith & Carbine Segal Sibson The Quinn Company The 7th Annual Dick Currier Memorial Softball Tournament raised $5,600 to benefit the Thomas Dairy Community Cancer Center at Rutland Regional. The tournament was started in memory of Dick Currier, who died after a courageous battle with cancer. The event has raised over Insurance and Green Sponsors $15,000 in support of cancer care in the Rutland community. Alderman’s Chevrolet O’Brien Shortle Reynolds & Sabotka WCAX-TV

How You May Give Many different options exist for making a gift to Rutland Regional. You may designate your gift to support any of our programs or you may make your gift “unrestricted,” allowing the hospital to apply your funds where it is most needed. Gifts can be made as cash or in one of the following planned gifts: charitable gift annuity, charitable remainder trust, estate bequest, life insurance policy, living trust or will. Donors can also make a gift in honor or in memory of someone special. For more information or to make a gift to support the care provided by Rutland Regional Medical Center, contact Dom Serino, VP & Dr. Kirk Dufty, Medical Director of the Emergency Department, was honored at the 6th Executive Director, at 802.747.6598. Annual Grand Parada as Rutland Regional Medical Center’s Physician of the Year. Our Leaders Business Leaders, Community Members & Our Employees

Medical Executive Committee Section Chiefs Leadership Council Richard D. Lovett, MD Timothy A. Daly, MD Thomas W. Huebner President Anesthesiology President/CEO Kirk R. Dufty, MD J. Christian Higgins, MD Richard D. Lovett, MD Vice President Cardiology President Medical Staff Bruce D. Bullock, MD Daniel R. Mitchell, MD Kirk R. Dufty, MD Secretary/Treasurer Diagnostic Imaging VP Medical Staff J. Christian Higgins, MD Steven H. Stein, MD Ronald Fuschillo Chair, Department of Medicine Emergency Medicine VP/Chief Information Officer Melbourne D. Boynton, MD Michael Garcia, MD Baxter C. Holland, MD Chair, Department of Surgery Family Practice VP Professional Support Services Mark C. Stickney, MD Matthew A. Conway, MD Mary Kohanski Member at Large General Surgery VP Human Resources Daniel M. Foley, MD Heather M. P. Smith, MD Mary T. Nemeth Member at Large Hospital Medicine VP Corporate Support Services L. Lee Emerson, MD Edward T. Ogorzalek Internal Medicine Invited VP Fiscal Services/CFO Leon S. Mensch, MD Baxter C. Holland, MD Barbara Robinson, VP Professional Support Services Laboratory Medicine and Pathology VP Clinical Services Thomas W. Huebner Dorie Ward, RN RRHS/RRMC President/CEO Daniel M. Foley, MD Obstetrics and Gynecology VP Hospital Services/CNO Victoria P. Young Darren Childs RRHS/RRMC Chair Melbourne D. Boynton, MD Orthopaedics Associate VP Quality & Dorie Ward, RN Supply Chain Management VP Hospital Services/CNO Stephen J. Wood, MD Pediatrics Kathy Letendre Associate VP Planning & E. Susan Gerretson, MD Organizational Excellence Psychiatry Domenic M. Serino VP & Executive Director, Rutland Health Foundation

2008–2009 RRHS/RRMC Board of Directors

Victoria P. Young Ron J. Cioffi Richard D. Lovett, MD RRHS/RRMC Chair John C. Collins Michael McCormack Jon S. Readnour, Esq. Matthew A. Conway, MD Mary E. Moran RRHS/RRMC Vice Chair Kirk R. Dufty, MD Jessica L. Anderson Mark K. Foley RRHS/RRMC Secretary Advisory Staff Members Joan F. Gamble Bill Bannerman Sarah Donaldson Joseph Giancola John R. Brumsted, MD Joan Spaulding, RN Gordon H. Chader J. Christian Higgins, MD Our Key Goals

Quality – We will provide superior health services which meet our customer needs through: good clinical outcomes, up-to-date technology, effective processes, competent and caring staff and well-maintained facilities.

Growth – We will develop new services and expand existing services to meet customer needs resulting in increased market share and expansion into new markets.

Information Excellence – We will provide superior, coordinated information resources, processes and systems that meet customer needs for effective information gathering, recording, access, analysis and dissemination.

Financial Strength – We will achieve financial strength and stability by improving reimbursement, increasing philanthropic giving and grants, and developing and managing realistic budgets which produce sufficient margins.

Employer of Choice – We will create an environment where employees: trust those they work for; enjoy those they work with; take pride in what they do; and have an opportunity to grow. Rutland Regional Medical Center The Gables at East Mountain A Rutland Regional Health Services Affiliate Independent Retirement Community 160 Allen Street 1 Gables Place Rutland, Vermont 05701 Rutland, Vermont 05701 802.775.7111 802.770.5263 www.rrmc.org The Meadows at East Mountain Vermont Orthopaedic Clinic Assisted Living Facility A Rutland Regional Health Services Affiliate 157 Heritage Hill Place 3 Albert Cree Drive Rutland, Vermont 05701 Rutland, Vermont 05701 802.775.3300 802.775.2937 www.vermontorthoclinic.org James T. Bowse Community Health Trust A Rutland Regional Health Services Affiliate Killington Medical Clinic/iSPORT Training 98 Allen Street An Affiliate of Vermont Orthopaedic Clinic Rutland, Vermont 05701 3902 Killington Road 802.747.3770 Killington, Vermont 05751 802.422.6125 www.killingtonmedicalclinic.org Rutland Health Foundation Photography: Chris Booth/Beltrami Studio Chris Booth/Beltrami Photography: www.isporttraining.com A Rutland Regional Health Services Affiliate • 98 Allen Street Rutland, Vermont 05701 Vermont Sports Medicine Center 802.747.6598 A Rutland Regional Health Services Affiliate Editor: Jill Jesso-White www.rutlandhealthfoundation.org • Brandon, Castleton, Killington, Manchester & Rutland 5 Albert Cree Drive Rutland, Vermont 05701 802.775.1300 Design: Shari O’Brien www.vsmc.org •

Rutland Regional continues its commitment to our Kids on the Move A Rutland Regional Health Services Affiliate community by using paper for this Annual Report 88 Park Street which has a post-consumer recycled percentage of 100%. Rutland, Vermont 05701 The 1,660 pounds of paper selected preserves 15.94 trees

802.775.7612 for the future, saves 6,769 gallons of wastewater flow, Rutland Regional Medical2009 Center www.kidsonthemovevt.org and conserves 11,288,000 BTUs of energy. ©

160 Allen Street, Rutland, VT 05701 • www.rrmc.org • 802.775.7111