CRUISE NORTH 2013 EDITION

TIME TO TURNAROUND IN THE NORTH?

RUSSIA NEXT

WINTER CRUISING

NORTHERN SEA ROUTE TO JAPAN

cnns.no It’s all about people, comfort and experiences in good All over Northern company. Norway

Out travelling? Let us give you an unforgettable experience in our majestic landscape.

www.boreal.no

BODØ – HARSTAD/NARVIK – ANDØYA – BARDUFOSS – TROMSØ – ALTA – LAKSELV – KIRKENES – SVALBARD

avinor.no/northernlights

2 CRUICE NORTH 2013 Contents

Editorial 5 Turnarounds in Arctic Europe 6 Brønnøysund: A World Heritage Experience 13 Bodø: First port of call north of the Arctic Circle 14 Lofoten: Struck by Nature 15 Vesterålen: New port, new Adventures 16 Harstad: A cultural Destination 17 Narvik: Where two Borders meet 18 Tromsø: The Gateway to the Arctic 19 Alta: Winter Capital 20 Hammerfest: New Energy 21 North Cape: More than a Plateau 22 Vardø: Real Arctic 23 Kirkenes: Where East meets West 24 Longyearbyen: Northernmost Cruise Destination 25 Winter Cruise – The next thing to do 27 Who’s cruising the Northern Sailing Route first? 30 Explorer cruises in the North-East 31 Facts about CNNS 34

Editor: Erik Joachimsen (Cruise Northern Norway & Svalbard), [email protected] Layout: Idemasjon AS, Tromsø, Norway English translation and proof reading: Gavin Tanguay Oversetting og språkvasking, Tromsø, Norway Print run: 5.000 Printing: Lundblad Media, Tromsø, Norway Paper quality: G-Print 90x64 – 90 gr / MultiArt Gloss 46 x 64 130 gr Ecolabel: The Swan Copyright: Cruise Northern Norway & Svalbard SA (cnns.no)

Meet Cruise Northern Norway & Svalbard at Cruise Shipping in Miami, March 11 – 14, 2013, at Booth # 892. All cruise ports in our region will be represented and can answer your questions about port facilities and shorex.

CRUICE NORTH 2013 3 Annonse NordNorsk Reiseliv AS northern norway

www.northernnorway.com Photo: Terje Rakke / www.nordnorge.com Life / Nordic Terje Photo:

Cruisemagasinet.indd 1 26.11.12 10:33 Look north! northern norway In 2011 we established Cruise Northern Norway & Svalbard, team up with nature and our guests that the magical which in time has become known as CNNS. This is a regional moments occur. It’s also worth mentioning that “the Arc- network of cruise destinations and other actors with a natu- tic kitchen” has had a tasty development in recent years. ral connection to cruise operations. But it’s when the food is spared from having to travel to the guest, and instead the guest travels to the food, that In our northernmost part of Europe you will find the it tastes best. world’s northernmost cruise destinations. On an annual basis our 14 cruise ports receive 440 calls with more Our part of the world has an unbelievable amount to offer. than 400.000 disembarking passengers. This is a market That’s why we have initiated our big signature project, share of just one percent in Europe, but for those of us “SHOREX 2014”, which will improve our “raw materials” who live in this outer post in the north it is more than and present unforgettable shorex offers for our guests. enough for the shore-based tourist industry to be going We look forward to sharing what we have and providing all out for an industry that is experiencing strong growth. the cruise passengers adventures that will give them goose bumps and good memories to share with those CNNS was established in recognition of the fact that we who are yet to visit us. have challenges associated with taking part in this strong growth. For our part, this means that we want to be even Welcome to Northern Norway and Svalbard! more proficient at developing new shore excursions. Our second major goal is to contribute to more cruise lines choosing to perform fly and cruise operations in North- Erik Joachimsen ern Norway and Svalbard. We believe strongly in this, and think that the solution for reducing fuel consumption Managing Director and satisfying the passengers’ wish for shorter cruises Cruise Northern Norway & Svalbard lies in more turnaround alternatives in the north. CNNS comprises actors which are collaborating to advance this idea.

When we talk about region, we see Northwest Russia as a natural continuation of the CNNS region. Expedition ships and some larger ships have already secretly ex- plored these enormous areas, from Vardø and Kirkenes in Norway to Murmansk, Arkhangelsk and Solovki in Rus- sia. Combined with fly and cruise in Northern Norway, we believe that the larger cruise lines will also see the opportunities east of the North Cape – not to mention the Northern Sea Route, which is now opening up in corre- lation with climate changes in the Arctic. In a few years, we think the first cruises will be offered from Northern Norway to Japan.

Winter cruise is a positive trend, and the number of curious Northern Lights chasers is increasing. Aurora Borealis has a magical power on the tourists and has been successful as a unique selling point. Owing to nature and our loca- tion, our region is one of the best places on earth to see the Northern Lights, and we believe the Northern Lights cruises we have seen to date is only the beginning.

The majestic and beautiful nature is our raw material, but that is not enough. It’s when the adventure providers

CRUICE NORTH 2013 5 www.northernnorway.com Photo: Terje Rakke / www.nordnorge.com Life / Nordic Terje Photo:

Cruisemagasinet.indd 1 26.11.12 10:33 READY FOR TURNOROUND IN THE NORTH

Turnaround operations are predicted to be the future for con- Looking at the map of Northern Norway and Svalbard and the tinued growth in Northern Norway and Svalbard. There are capacity of the different airports and ports, all together five many opportunities for cruise lines that want to plan fly and different sites single themselves out as alternatives for cruise cruise operations, and several ports are preparing for this lines planning fly and cruise operations in the northernmost scenario. part of Europe. The North Cape, Longyearbyen in Svalbard, the cities of Tromsø and Bodø and the Evenes airport all offer good At the same time as the cruise lines are searching for solu- opportunities, depending on the companies’ strategies and tions to reduce fuel consumption, the passengers want to wishes. The alternatives are featured on the following pages. travel on shorter cruises. Given the long sailing distances be- tween the main European home ports and the northernmost The ports have large capacity, although some have restrictions ports in Norway, one could be excused for thinking this could for the largest ships. The willingness to develop the infrastruc- lead to a reduction in traffic northwards. However, despite this, ture is considerable, especially as oil and gas operations will the traffic is continuing to increase. increase heavily in a region that is in an early phase. In the long run, the cruise lines will take advantage of the infrastructure “There is no guarantee that this will continue and consequently that is being built. we wish to prepare for a future in which these factors are elimi- nated. We believe that the best way of achieving this is by the There are three airports in Northern Norway that can accommo- cruise lines performing large-scale turnaround operations in date wide-body aircraft: Lakselv (North Cape), Evenes (Harstad, Northern Norway,” says Erik Joachimsen, the Managing Director Narvik, Vesterålen and Lofoten) and Bodø. The airports are built of Cruise Northern Norway and Svalbard (CNNS), a regional net- for both civilian and military purposes, and consequently have work that is working to achieve a positive development for the the capacity for large aircraft and passenger volume including cruise industries in the northernmost part of Europe. luggage. The utilisation of the capacity at airports is low, since they are sized up for several purposes.

HIDDEN SECRETS The Norwegian state-owned company Avinor, which owns, operates and develops most airports in Norway, has developed By performing turnaround operations, a traditional cruise of the brand Northern Lights Airports, which covers the nine larg- 11-14 days duration may be reduced to a one-week cruise. The est airports in Northern Norway. cruise lines would also be able to plan cruises with a base in Northern Norway, for instance sailing to Northwest Russia or “It is in Avinor’s interest that the potential and accessibility Svalbard before returning to a “home port” in Northern Norway. that our Northern Lights Airports gives Northern Norway is fully exploited”, says Manager Tourism Development at Avinor, Iver “There are 13 different cruise ports in Northern Norway and Holter-Andersen. “Consequently, we want to be a good col- Svalbard, and four of these currently account for 88 percent of laboration partner for the combined tourism-related work that the traffic. For cruise lines looking to offer exciting new alterna- organisations such as the Northern Norwegian Tourist Board tives to their passengers, there are rich opportunities and many and Cruise Northern Norway & Svalbard represent. Our airports hidden secrets, which we are sure will be discovered in the com- are important bricks in the work that is being undertaken to get ing years.” more turnaround operations in Northern Norway, and in this context we see a development potential both for scheduled “There are many options to implement successful turnarounds flights and charter traffic,” says Holter-Andersen. in Northern Norway. Our mission is to encourage the various destinations to develop good infrastructures, and to tell the cruise agents and shipping agencies the opportunities that ex- See map at page 35 ist at the top of Europe.”

Turnaround operations have taken place on a small scale and in different variations at several ports in Northern Norway and in Svalbard for many years. As early as 1998, the first big turn- around took place in Bodø. Harstad performed turnaround op- erations for a number of years in the early 2000s (see page 8). Smaller cruise lines have for several years performed turna- rounds in Bodø, Tromsø and Svalbard on an annual basis with great success.

6 CRUICE NORTH 2013 “Such operations could also have taken place ONLY THE BEGINNING at several airports and ports in Northern Norway today. The North Cape/Lakselv, Evenes CNNS will work with both the industry and the authorities to and Bodø airports are all capable of handling facilitate such operations, and to ensure that future opera- jumbo jets and large vessels” tions are at least as successful as previous operations that have already been experienced on a small scale at several Managing Director of CNNS, Erik Joachimsen. ports.

CNNS has followed with great interest the turnaround opera- tions performed by our colleagues in Trondheim, where Span- ish Pullmantur is undertaking cruise and fly operations both in 2012 and 2013. Three jumbo jets are involved in the cruise and “We think this is the beginning of something massive in fly operation during the MV Empress turnaround at the port of Northern Norway. Several cruise lines will discover turnaround Trondheim. “Such operations could also have taken place at opportunities in the northernmost part of Europe in the near several airports and ports in Northern Norway today. The North future, and use our different options to shorten the sailing time. Cape/Lakselv, Evenes and Bodø airports are all capable of han- Fly and cruise is the answer to the challenge cruise lines have dling jumbo jets and large vessels”, says the Managing Director to reduce fuel consumption and satisfy passengers’ desire for of CNNS, Erik Joachimsen. shorter cruises. However, it is ultimately the cruise lines’ sailing pattern and the market that will decide if and where the opera- tions take place. CNNS will, with the greatest pleasure, assist He adds that for medium-sized aircraft, there are two further them to implement successful aircraft and cruise operations,” options. Tromsø and Svalbard / Longyearbyen are both capable Erik Joachimsen concludes. of handling large volumes of passengers and luggage in an ef- ficient manner.

Turnaround opportunities in the Northern Norway & Svalbard. See map page 35 for further details.

Port(s) Airport Pros & Cons

Port of Bodø Bodø Airport + Airport handles wide-body aircraft. Very short distance between port and airport - Limited draft for larger vessels (8.4 m, to be improved by 2016)

Ports of Lofoten (Svolvær/ Harstad/Narvik + Airport handles wide-body aircraft. Capacity for larger ships in Narvik, Sortland Leknes), Sortland Evenes Airport (Vesterålen) and Leknes (Lofoten). Port of Narvik plans investments in a new cruise port (Vesterålen), Harstad and - Long transfer distance to the ports in Lofoten Narvik - Limitations for larger vessels in Svolvær and Harstad

Port of Tromsø Langnes Airport, + Good capacity for larger ships both in the city centre (Prostneset) and at the Breivika Tromsø Terminal. Short distance between port and airport - Capacity limitations at the airport. Uncertainty regarding the timing of construction of a new port terminal

Port of North Cape and Airport of Lakselv + The airport in Lakselv handles wide-body aircraft. Good capacity for larger ships in Porsanger (Porsanger) Honningsvåg - a 2.5-hour drive from airport to the North Cape

CRUICE NORTH 2013 7 Arthur Kordt, CEO / Owner, European Cruise Service: The biggest PREPARING FOR TURNAROUNDS turnarounds in the north

CAN GIVE CONTINUED GROWTH Way back in 1998, Costa Marina made a successful turnaround in IN THE NORTH Bodø at latitude 67 °N. This was the first really big turnaround operation in Northern Norway, You have predicted that turnaround operations are the future handling 1270 French passengers. A facsimile from the local news- for cruise in the northern parts of Norway. How do you envisage paper (illustration) tells the story from June 11, 1998. Three char- that the destinations, in collaboration with cruise agents and tered aircraft flew 520 French passengers to Bodø, and 12 shuttle cruise lines, can propel the development in this direction? buses transferred the groups to the port only a few kilometres away.

“I’m not a fortune teller, but if we are to achieve a turnaround Later, during the years of 1999 to 2005, the city of Harstad handled effect in the north, as is the case in Alaska, it is primarily impor- passengers to and from Princess Danae via the airport at Evenes. This tant for the region itself to believe in this. Then the cruise lines happened annually for six years with about 1000 passengers each need to be convinced that it is a good idea to turnaround their time. They were switched from ship to cruise and vice versa as a jum- cruise ship in Northern Norway. This will create fantastic oppor- bo jet landed with about 500 passengers. The operations were care- tunities for tourism in Northern Norway and I’m not only taking fully planned and the local newspaper could note with satisfaction in about cruise. This will involve many actors and it will provide the headlines that this was successful. major opportunities for many.” The last big turnaround in our region was conducted in Tromsø in A major trend in the cruise market is that the passengers want 2012. There were French passengers on board this time too. shorter cruises. However, despite this, the statistics show a clear growth in the North Cape, which is normally an 11-14 day cruise. Does the North Cape have the possibility of continuing this growth without preparations being made for turnaround operations in the region?

“A few years ago, 70 percent of all cruises called at North Cape. This proportion is now much lower. The fuel costs will contin- ue to rise and it will become increasingly more expensive to Tromsø is ready for more cruise in Northern Norway. Even though the North Cape has a certain level of growth now, this is nothing in comparison with On Sunday, July 1, European Cruise Service, in cooperation with the the potential providing the necessary arrangements are made French tour operator Taaj, handled one of the largest turnaround op- for turnaround operations. The cruise volume will double then erations that have ever taken place in Northern Norway. redouble and then the region will need to do something to take part in the growth.” Embarking passengers arrived on five chartered aircraft from Charles de Gaulle Airport in Paris to Langnes Airport in Tromsø. The 700 dis- Do you see willingness among the authorities, port directors and embarking passengers were transported from Prostneset in down- airport managers to make concrete initiatives to prepare for town Tromsø, where Costa Voyager was moored, to the airport in turnaround operations in Northern Norway? “Yes, a lot of willing- Tromsø, barely 4 km from the port. ness, but not much ability to act so far. I want to see a far more proactive attitude from the cruise destinations concerned.” No less than 18 buses, four trucks, 15 French-speaking guides, two large tents and a handful of local suppliers were all involved in the process. The airport and port had both increased their staff consider- ably to ensure that everything ran smoothly.

“This was brilliant,” said Francisco Damm from Arctic Guide Service after the operation was conducted on Sunday afternoon. Ivar Helsing Schrøen from Avinor gave the same reply: “Brilliant!”

Finally, we will quote the Tour Manager on Costa Voyager: “Today the whole operation ran smoothly, from the beginning to the end… thanks a lot” - Antonella Landi, Tour Manager, Costa Voyager.

14 TURNAROUNDS LAST YEAR Photo: Lars J. Løtvedt

“Even though the North Cape has a certain level of growth now, During 2012 there were 14 turnaround operations in Tromsø, con- this is nothing in comparison with the potential providing the ducted by 10 different cruise lines. In all, 6900 passengers embarked necessary arrangements are made for turnaround operations. or disembarked at the Port of Tromsø. The cruise volume will double then redouble and then the region will need to do something to take part in the growth.” “Most cruise lines that use cruise destination Tromsø as a turnaround port use it as a transit port. Our goal is to include pre-and post-tours Arthur Kordt as part of the journey. It gives the opportunity to experience the des- CEO / Owner European Cruise Service tination and the region in a completely different way,” says Marketing Manager Harriet Willassen.

8 CRUICE NORTH 2013 Bodø prepares the “Arctic Hub”

Starting in the south, at the first port of call north of the Arctic Circle, port of Bodø is eager to facilitate larger cruise ships and to carry out turnarounds on a larger scale.

Bodø is arguably one of the most conveniently located airports in the north, only a 10-minute walk from the city centre. The runway is one of Norway’s longest, and can therefore handle the largest aircraft. Costa Crociere performed a turnaround in Bodø back in 1998. Today Compagnie Ponant does turnarounds with Le Boreal. “We have handled turnaround in the past, we are han- dling turnarounds currently and we have ambitions to handle turnarounds regularly in the future,” says Ingvar M. Mathisen, Port Director at Port of Bodø. “To accomplish this we are will- ing and able to make heavy investments in port infrastructure.”

Port of Bodø plans to expand the Terminal Quay. The proposed National Transport Plan includes deepening of fairway into Bodø, dredging along the quayside and dredging a turning basin. The establishment of new bollards up to 150 m is also on the drawing board. The investment framework is Euro 16 million. If the plans are completed, the Port of Bodø could moor vessels with a length of 350 m and 10.5 m depth. Facsimile from “Nordlandsposten”, Bodø, June 1998. Already in 2013, four turnarounds will be performed in Bodø. Club Med 2 (twice), Le Boreal and Quest will exchange passen- gers at the first port of call north of the Arctic Circle. “We are trying to push on so that planning and investments will start soon,” says Mathisen eagerly, knowing that this will enable Bodø to serve the largest cruise lines after 2016. Silversea is one of the 10 shipping companies conducting turna- Cruise Port Bodø rounds in Tromsø. “We normally have one and a half days in Tromsø. Distance from port to airport: 1.5 – 2.5 km This gives the guest a half day free to explore the city on their own at Unique Selling Points: Norway’s longest runway and shortest the end of their Arctic (Svalbard) cruise”, says Thomas Harrison from distance between port and airport Silversea. “The fact that the vessel once again docks in the city is a Turnaround contact: Port Director, very good thing. In addition to the passenger exchange we normally Ingvar M. Mathisen [email protected] have a very big loading, with lots of provisions arriving. Tromsø is good for this, as we can send items by truck from mainland Europe”.

View photos from the Costa Voyager turnaround operation at cnns.no/ image-gallery

Cruise Port Tromsø: Unique Selling Points: Turnaround port in the biggest city in Northern Norway, with high capacity for accommodation Turnaround contact: Port of Tromsø, Marketing Manager Harriet Willassen [email protected]

“Le Boreal” sailing from Bodø towards the Lofoten Islands. Photo: Jonny Harrang”

CRUICE NORTH 2013 9 Evenes: Airport for five

Evenes airport, situated between no less than five different cruise ports, is one of the best airports for take-off and land- ings in the north.

From Evenes you can reach the nearby cities of Harstad (45 km) and Narvik (79 km). The Port of Sortland in Vesterålen (127 km) and the ports of Lofoten (Svolvær, 171 km and Leknes, 239 km), are also accessible from the airport at Evenes.

At the harbour in Harstad, the port authorities have dredged up to receive larger ships, while the relocation of the quay front is planned. “When the plans are realized, there will be a com- pletely new quay of 200 m and a depth that will satisfy even the largest cruise ships,” says Business Manager Helge Schjølberg in Harstad. The solution involves more land and a new terminal building. In addition, the road between the city and the airport will be upgraded over the next few years.

EAGER INVESTORS IN CITY OF NARVIK

Narvik has big investment plans for the future. Narvik Tourism Development has been established with the Port of Narvik, Nar- vik Fort and a large local real estate company as the sharehold- ers. “We have a sketch and are currently doing a pilot project before the owners will inject capital into company. Narvik has ambitions and plan carefully to get this realized commercially,” says Roger Bergersen, Chairman of Narvik Tourism Develop- Evenes Airport serves a turnaround operation from the Port of ment and Managing Director of the investment company Fort Harstad. This airport is also the main airport for city of Narvik and Narvik. the Vesterålen (Sortland) and Lofoten areas.

Currently, this is a conceptual design studies, but Bergersen in- sists that the ideas will be followed up with local investor ability. “We will invest in tourism products and strengthen the infra- structure for cruise tourism,” says Bergersen, who can also pre- sent sketches that illustrate how the Narvik cluster is thinking for the future. It has considered one multi-purpose terminal. In addition, a major bridge project is under construction, which will shorten the driving time between the airport and Narvik from the current one hour to around 40 minutes when the bridge is completed in 2016.

NO LIMITS AT SORTLAND

In Vesterålen, one hour and 40 minutes’ drive from Evenes, the Harbour Master, Hugo Næss, is more than ready to carry out turnarounds. “We have quite simply no limits on port facilities and can moor the largest ships. The harbour is home to the Norwegian Coast Guard, and has a length of 450 m and a depth of 12 m.” In addition, Boreal Transport has 45 buses stationed at Sortland, and a new port terminal is ready to serve cruise ships.

Airport Harstad/Narvik Evenes: Distance from port to airport: Harstad: 51 km, Narvik: 78 km, Sortland (Vesterålen): 127 km, Svolvær (Lofoten): 171 km and Leknes (Lofoten): 239 km Unique Selling Points: Airport with one of the longest runways in Norway Turnaround contact: Harbour Masters at the ports of Narvik, Harstad, Sortland, Svolvær or Leknes

See map at page 35

10 CRUICE NORTH 2013 Longyearbyen at Svalbard: Norway`s no 1. turnaround port

Longyearbyen in Svalbard is by far the biggest turnaround port in Norway.

Measured in the number of calls and the length of the quays, the Port of Longyearbyen probably has the most traffic and is the best utilized in Norway. In 2012 more than 180 turnaround calls were made to Longyearbyen, bringing 10,000 embarking and disembarking passengers to the many expedition cruises around the Svalbard Islands. The number of calls has been sta- ble, while tonnage has increased tenfold. No less than 35 over- seas calls were made in 2012, and the number of calls seems set to increase in the years ahead. “This is great and we are go- ing to increase in the future too”, says Terje Aunevik, Managing Director of the local cruise agent Pole Position.

Cruise Port Longyearbyen is a suitable cruise port for fly and cruise operations, with a short distance between port and air- port, no immigration control and 10 to 12 weekly flights with good international connection at the Oslo Airport Gardermoen.

Silversea has performed turnarounds in Longyearbyen for many years. “Due to a lack of space on the pier we have an interest- ing operation here. Some days we disembark and embark our guests by Zodiac,” says Thomas Harrison, Sales Manager for the Nordic countries. Silversea does a lot of provisioning from the local supermarket, as the logistics to and from the islands are complicated. Turnarounds are operated by use of chartered flights from Oslo. “Our guests generally spend a few hours in Longyearbyen before departure, visiting the museum and go shopping,” he says.

Pole Position Ltd. organizes the entire operation, including transfers, luggage, hotel accommodation and administrative support. Although Svalbard is now facing major challenges re- garding the ban on heavy oil in 2015 and the introduction of mandatory pilotage, the industry is optimistic. “We have been doing turnarounds for more than 10 years, and are now able of offering well organised and professional services,” says Aunevik. “The traffic seems to follow the melting of the ice cap in the Arctic – further to the north each year.”

Cruise port Longyearbyen: Distance from port to airport: Unique Selling Points: The northernmost turnaround port in the world. Regular flights with high capacity (SAS) Turnaround contact: Terje Aunevik at Pole Position terje@pole- position.no

“The traffic seems to follow the melting of the ice cap in the Arctic – further to the north each year.”

Managing director Terje Aunevik at Pole Position The distance between the port and airport in Longyearbyen, Svalbard is very short. In fact, this cruise destination is one of the biggest turnaround ports in Norway (Photo: Avinor)

CRUICE NORTH 2013 11 Port of Harstad – culture, history and coastal adventures!

The cruise port of Harstad offers wide variety of tailor- Destination Harstad, PO Box 654, NO-9486 Harstad made excursions and activities for passengers visiting [email protected] Harstad during both winter and summer. www.destinationharstad.no Tel. +47 77 01 89 89

Schedule your turnaround operations in Harstad and uti- Port of Harstad, PO Box 193, NO-9482 Harstad lise Evenes airport and the Port of Harstad. [email protected] www.harstadhavn.no Tel. + 47 77 00 12 10 Our authorized guides will ensure your visit is a memo- rable one!

Harstad Havn KF Sjøveien naturligst i Norge

WELCOME TO BRØNNØYSUND - Gateway to the World Heritage Area The coast of southern Helgeland with At the Norwegian Aquaculture Centre you over 12.000 small and big islands is the can get a glimpse of the life in the sea, home of a unique nature and cultural and learn about modern aquaculture, heritage which makes the coastal scen- from fish-egg to ready products of high ery exceptional. The Vega Archipelago quality. The Centre offers underwater Foto: Terje Rakke-Nordic Life DH Foto: Terje Foto: Brønnøy Havn KF Foto: Brønnøy Havn KF Brønnøy Foto: is on the UNESCO World Heritage List, cameras, feeding of fish, information in recognition of the fascinating interac- films and professional guiding. tion between the islanders and the eider ducks.

The famous Mythic Mountain Torghatten with its distinctive hole right through its Brønnøysund Cruiseport middle must be experienced. You can P.o.Box 65 walk a well-prepared path up to the N-8901 Brønnøysund hole, enjoy the fantastic view and walk Tel. +47 75 01 20 70 through the hole. www.cruiseportbronnoysund.no Foto: Ronny Lien Foto: Orsolya-Haaberg Foto: Orsolya-Haaberg Foto:

12 CRUICE NORTH 2013 Gateway to World Heritage Area

BRØNNØYSUND

The southernmost port in cruise region CNNS is Brønnøysund, a small and charming town with much to offer.

The Helgeland Coast is one of Norway’s most beautiful areas. If you have more time, you may visit the Vega Archipelago World A fantastic archipelago comprising more than 13,000 islands, Heritage Site. This coastal treasure gained World Heritage status islets and skerries, beautiful and mystical mountain forma- not only for its beautiful nature, but also for the unique interac- tions, a rich cultural life and not least the Vega Archipelago tion between humans and nature. For generations the women World Heritage Site, which was inscribed on the UNESCO of Vega have protected eider ducks during the nesting season World Heritage list in 2004, combine to make Helgeland one and in return have been left precious eider down. This fascinat- of the most exciting Norwegian destinations. From the cruise ing story is presented to cruise passengers who visit the local port in Brønnøysund, you may visit many exciting areas by bus museum E-House on the island of Vega. This is geotourism at or boat and enjoy unique adventures. its very best.

In a couple of hours you can, for instance, walk through the ma- “Brønnøysund has much more to offer,” says Port Director and jestic hole in the mountain Torghatten, which is 160 m long and former Manager of Tourism Sølvi Kristoffersen, adding that in 35 m high and is one of the best known landmarks along the addition to the above-mentioned experiences the region also Norwegian coast. The hole is a result of erosion thousands of offers unique nature and culture-based adventures in the years ago and forms the basis of many myths and legends. You fjords. Brønnøysund’s location in the centre of Norway, midway may also visit the Norwegian Aquaculture Centre and gain an between the fjords of Western Norway and the Lofoten Islands, insight into why Norway is one of the world’s largest exporters makes the region a natural port of call for all seafarers. of fish and seafood. At Hildurs Urterarium, Northern Norway’s only herbarium and vineyard, you may visit a cultural and his- torical Norwegian home and taste their wine products and local food.

Cruise Port of Brønnøysund

Number of calls 2012 (2013): 16 (8) Unique Selling Points: The Vega Archipelago World Heritage site, the mythic mountain Torghatten

Shorex contact: Visit Helgeland, Eva Ekroll [email protected]

CRUICE NORTH 2013 13 BODØ The first port of call north of the Arctic Circle

Bodø is an exciting cruise destination eager to be discovered. Although a major port of call for the Norwegian Coastal Steamer, Bodø has not pursued the cruise industry and is therefore thrilled to finally be able to present Bodø as a cruise destination.

Photo: Nadia Norskott”

“We can accommodate virtually all cruise ships and offer a “It’s our objective to make Bodø the port you will enjoy visiting great variety of shorex offers for all ages, group sizes and ac- again and again, as you seek new markets for your cruise ship tivity levels,” says Kirsten Holmen, Managing Director of Magic experiences or yachting holidays,” says Port Director Ingvar M. North, the local shorex handler. Mathisen. “Being located in Northern Norway’s second largest city, with a major airport with one-stop connections to most Bodø offers nearly 30 different shorex options through Magic gateways in Europe, Bodø is a great location for both guests in North. Holmen says that the cruise activities are gathered un- quest of adventures surrounded by fantastic nature, as well for der the “Top of Europe” brand. “Top of Europe is partner with the logistics purposes such as resupplying by air, rail or sea,” says Port of Bodø, where the mutual goal is to increase the number Mathisen. of cruise ships to our region. This will be achieved by providing first-class infrastructure and a wide variety of exciting shore excursions,” she says.

Among shorex highlights is the world famous Saltstraumen, the world’s strongest maelstrom. The Norwegian Aviation Museum and the picturesque and historic trading post Kjerringøy match the needs of adventurous cruise passengers. Further south, Norway’s second largest glacier, Svartisen, is waiting to be dis- covered.

Photo: CNNS/Erik Joachimsen

Cruise port of Bodø

Number of calls 2012 (2013): 6 (13) Unique Selling Points: The top five shore excursions are: The Saltstraumen Maelstrom, Kjerringøy Trading Post, City Sightseeing, Eagle Safari by RIB and Norwegian Aviation Museum

Shorex contact: Magic North Ltd., Solveig Henriksen [email protected]

14 CRUICE NORTH 2013 Struck by nature LOFOTEN

Do you enjoy being blown away by the nature? If so, head for Lofoten.

Photo: CNNS/Erik Joachimsen

Lofoten has been a cruise destination ever since 1889 and Among the products that will be tailor-made for cruise are the the main attraction has been the nature itself. The are few, if glassblower at Vikten, Aaland Farm and Full Steam. “The glass- any, other places on earth where you can experience majestic blower’s cabin, the mountain goat farm and the cod liver oil fac- mountains rising directly from the sea, as is the case in Lofoten. tory represent something unique and will be well adapted for The Lofoten Islands also have long fishing traditions, which the cruise passengers of the future,” says Solberg, who is also has formed the basis of riches and growth for centuries. The Chairperson of the Lofoten Cruise Network. famous Lofoten fishery every winter takes place in an area with an abundance of resources, and the fishermen have learned how to manage this on nature’s terms. They harvest what the nature provides.

The Port of Leknes can moor the largest ships, while the Port of Svolvær has limitations to its capacity. There are also several smaller ports, which can receive expedition ships.

“In recent years the cruise traffic has increased significantly, particularly the number of expedition cruises,” says Managing Director of Arctic Guide Service, Remi Solberg. “We are now de- Photo: CNNS/Erik Joachimsen veloping more good shore excursions on the same level as all the other members of CNNS. It is an acknowledgement of the fact that we want to offer a broader range of products which to an ever higher degree is based on our strong culture and beau- tiful nature.”

Cruise Port of Lofoten (Leknes & Svolvær)

Number of calls 2012 (2013): 103 (90) Unique Selling Points: The fishing villages and alpine landscape, where the sea and mountains meet. Most popular shorex product: The historic fishing village of Nusfjord, Lofotr Viking museum and the lively fishing village of Henningsvær

Shorex contact: Arctic Guide Service, Dan Viggo Vårum [email protected]

CRUICE NORTH 2013 15 VESTERÅLEN Next call to a new cruise port

A short voyage north of Lofoten is another cruise port waiting to be discovered. In Vesterålen cruise passengers can choose between a wide range of land and sea-based shorex offers.

Sortland is often referred to as “the Blue City” and not without The Port of Sortland has capacity for the largest cruise ships, reason. The majority of houses Vesterålen’s largest trading as well as large capacity when it comes to buses, guides and centre are painted the same blue colour, a symbol of the bond shorexes throughout Vesterålen. with the sea but also the blue light that characterises the Polar Night from November to January when the sun is below “A short distance north of Sortland, at Andenes and Stø, is one the horizon. of the best areas in Europe to see whales. A one-hour boat trip brings you directly to the feeding grounds of the whales, while Vesterålen has already gained approval as a winter destination you gain first-hand knowledge about the stock and species.” (see page 27), but the region has plenty to offer in the summer You can’t get any closer to the whales... too. Along the entire coastline are small fishing villages waiting to be discovered.

“You can experience Sami culture and meet people who herd reindeers in this area and hear their story,” says CEO of Discover Arctic, Bengt Jaegtnes. “You can also visit a modern fish farm and gain an insight into the rapidly growing aquacul- ture industry.”

Cruise port of Vesterålen

Number of calls 2012 (2013): 0 (5) Unique Selling Points: “The Blue City” and a surrounding area rich in resources

Shorex contact: Discover Arctic, Bengt Jaegtnes [email protected]

16 CRUICE NORTH 2013 A cultural destination HARSTAD

The coastal city of Harstad is the cultural capital of the north, renowned for its annual festival of arts in July. The city is rich in medieval history and trading traditions.

On the Trondenes Peninsula you will find one of Norway’s most With a beautiful location on Norway’s largest island, Hinnøya, beautiful churches, the Trondenes Church. For most people this and surrounded by a picturesque Arctic coastal landscape, is more than a church; it is a symbol of tradition and history Harstad has much to offer visitors. You will also find a wide va- dating right back to the Viking era and the Middle Ages. You riety of companies offering nature-based adventures such as can gain an insight into the cultural heritage of that era at the deep-sea fishing from authentic fishing boats or zodiac safaris Trondenes Historical Centre. in Arctic waters.

The area was also significant during World War II. The Germans “In winter you can chase the Northern Lights and in summer built the land-based Adolf Guns here, which since the end of the you can enjoy the Midnight Sun at Nupen, Norway’s most Cold War have been accessible to curious visitors. The guns had romantic place,” says Gro Dagsvold, Cruise Coordinator at Des- a range of over 500 km with a special long range shell weighing tination Harstad. over a tonne.

“We want to develop the Trondenes Peninsula into an even better tourist destination,” says Helge Schjølberg, who leads the local cruise network in Harstad.

A short bus or boat ride from downtown Harstad brings pas- sengers to Røkenes Farm and Guesthouse. This is an old trad- ing post dating from 1750, which is exceptionally rich in tradi- tions. You will meet the current hosts, represented by Kristian Kulseng, the 10th generation of the Kulseng family to own and run the farm. The hosts serve first-class local cuisine accom- panied by stories about the local history.

Cruise port of Harstad

Number of calls 2012 (2013): 4 (2) Unique Selling Points: A rich medieval and Viking history

Shorex contact: Destination Harstad, Cruise Coordinator, Gro Dagsvold [email protected]

CRUICE NORTH 2013 17 NARVIK Where two borders meet

Narvik is the port of export for iron ore from the Swedish mining city of Kiruna. The ore was also the reason for the strategic importance of Narvik during World War II. These two factors mean that Narvik has intense stories to tell.

The city at the head of the Ofotfjord, near the Swedish border, As the export port already offers capacity for large cargo ships, was Northern Norway’s first industrialised port city. On the the port has the natural requirements to handle cruise ships. Swedish side there is no ice-free port in the north and Narvik Local investors want to prepare even better for cruise traffic. was the natural choice when the Swedish mining company “We are now building a cruise quay near the city centre and LKAB was going to start exporting iron ore by ship. Consequently, investments will be made in new tourism products connected a railway line has also been built, which connects Narvik to the rest of to Narvikfjellet (the mountain reached by gondola from the city the European railway network. centre),” says Roger Bergersen, who represents the company Forte Narvik. A railway journey on the Ofoten Line is one of the most impres- sive shorex offers Narvik has to offer for cruise. The railway line World War II history is currently exhibited at the Narvik War winds its way along the mountainside offering a beautiful pano- Memorial Museum. A decision has already been made to build rama of the mountains and fjord – fully on a level with what a new, modern museum near the port and city centre. At the the well-known Flåm Railway can offer. “We now have a charter same time, work in underway to utilise the entire region in order train in place, which makes it far easier to offer train journeys to give cruise passengers an insight into history that no one from Narvik to Riksgränsen in Sweden or all the way to the min- hopes will be repeated. ing city of Kiruna, if the cruise ship is docked for a longer time,” says Grethe Parker at Cruise Narvik. “One of the newest offers is Polar Zoo, the world’s northern- most zoological park, which is located just an hour’s drive from Narvik. Visitors can experience the four predators found in our fauna,” concludes Parker enthusiastically.

Cruise port of Narvik

Number of calls 2012 (2013): 8 (10) Unique Selling Points: World War II history, The Ofoten Line and Polar Zoo

Shorex contact: Cruise Narvik, Grethe Parker [email protected]

18 CRUICE NORTH 2013 The Arctic capital TROMSØ

More than 300 km north of the Arctic Circle, at latitude 69 °N, lies the city of Tromsø.

Home to the world’s northernmost university and a population Tromsø has a rich polar history, which guests may gain a good of 70,000, Tromsø is known by many names, including Gateway insight into at the Polar Museum. The Tromsø University Museum to the Arctic and Paris of the North. is also worth visiting, especially the Sami exhibition.

Tromsø is known primarily as a pulsating city with a vibrant The Northern Lights may be experienced here when it is dark, nightlife, sociable and inclusive people and despite being so but there are now several places where you may see animated far north is an extremely urban cruise destination. The city’s Northern Lights shows even when the sun is shining. The North growth started in earnest in 1972 when the world’s northern- Norwegian Science Centre at the University of Tromsø and the most university opened here. above-mentioned Polaria both show the Northern Lights in a 360° dome and in panoramic format respectively. On the shorex side, the city has several popular attractions that can handle a large volume of cruise passengers and which are The quays in downtown Tromsø have been improved and have suitable for adults and families alike. The cable car takes guests recently been dredged up so that cruise ships with a depth of up up to 421 m above sea for a panoramic view of the distinctive to 8,5 m can dock in the city centre. In order to strengthen the and beautiful landscape where the mountain peaks rise directly host function and the shorex offers that are available, a cruise from the open sea. network is now being established which will contribute to the passengers having an even better experience. The popular experience centre Polaria screens the panoramic film “Svalbard – Arctic Wilderness”. Polaria provides guests with an impressive insight into Svalbard’s fauna and flora, both above and below water. In the aquarium, visitors can enjoy close-up contact with seal species found near the ice edge and watch their own way of putting on a show for curious onlookers.

Cruise Port of Tromsø

Number of calls 2012 (2013): 106 (114) Unique Selling Points: Polar history and the city’s atmosphere

Shorex contact: Port of Tromsø, Harriet Willassen [email protected]

CRUICE NORTH 2013 19 ALTA Year-round destination

Alta has become known primarily as a winter destination for British cruise lines. Only a handful of cruises call at Alta during the summer.

At the head of the Altafjord, you will discover a small city with NORTHERN LIGHTS CATHEDRAL beautiful views and short distances to most facilities. It is walk- ing distance between the port and airport and downtown Alta is Alta is a paradise for salmon fishermen and the river that runs just a five-minute taxi ride away. through the majestic Alta Canyon provides rich salmon stocks for paying angling enthusiasts from around the world. It is also The town’s major pride and joy is the Alta Museum, which is possible to go on a riverboat trip in the distinctive riverboats, based on rock art discovered 60 years ago. The rock art located operated by the local boatmen. at the Alta Museum was discovered in the early 1970s. Not only is the museum on the World Heritage List (1985), but in 1993 The Sami culture is strong in this region and many of the prod- it was awarded the prestigious title of European Museum of the ucts that are presented to cruise passengers are based on this Year. minority’s culture and way of life. A popular activity is visiting a Sami siida (camp) and being served traditional Sami food and The slate quarry is another attraction well worth visiting. Alta coffee brewed on an open fire – and chatting with proud repre- has a long tradition for quarrying slate in Pæskatun, and the sentatives of an old culture. beautiful slates may be found on known and unknown buildings around the world. Guests are invited into the actual production The latest news in Alta is the Northern Lights Cathedral, which facility and will gain an insight into the history of this industry. was opened and consecrated by the bishop on February 10, If you wish, you will have the opportunity to produce a few slate 2013. The cathedral is built as a gigantic Northern Lights sculp- products yourself. ture and further strengthens Alta’s strong position as a place to visit to experience the magical Northern Lights (see page 27). The Northern Lights Cathedral will become Alta’s main church, as well as a solid acquisition to an already well developed year- round destination for tourists of all categories. During 2013 a new Northern Lights attraction will open in the basement of the cathedral.

Cruise Port of Alta

Number of calls 2012 (2013): 14 (16) Unique Selling Points: A great winter destination with excellent chances to watch the Northern Lights

Shorex contact: North Adventure, Henriette Bismo Eilertsen [email protected]

20 CRUICE NORTH 2013 Full of energy HAMMERFEST

Hammerfest is the world’s northernmost city, but is actually much more than that. Located at latitude 70 °N, the keyword is energy.

Hammerfest has a unique and fascinating history, from the From 2013 cruise passengers who visit the world’s northern- period of prosperity when trade with Russia provided good in- most city, full of energy, will be offered a new product; a cycle comes, via World War II that left the city to ruins to the oil and tour with a difference through Hammerfest, while your guide gas adventure the city is now experiencing. informs about the city’s history and industry. You don’t have to cycle up the hills yourself – the bikes are powered by small elec- In 1981 a significant natural gas field, Snøhvit (Snow White), tric motors so the guests can genuinely relate to the history... was discovered off the coast of Hammerfest. In 2007 the first gas was pumped from the seafloor, and the production of liq- uefied natural gas could start. The gas flame at the production plant has become the symbol of prosperity for a city that has experienced amazing growth in a short space of time.

But it did not start there. The church was built way back in 1684 and Hammerfest gained town status around 100 years later. An important milestone was achieved in 1891 when Hammerfest became the first urban settlement in Norway, and one of the first in Europe, to gain electrical street lighting.

This is a common theme in the shore excursions Hammerfest Photo: CNNS/Erik Joachimsen has on offer. At the site of Northern Europe’s first hydro-electric power station visitors may experience Hammerfest’s history of energy at the Energy House.

The history of the burning to the ground of Finnmark, and sub- sequent forced evacuation and reconstruction, is expertly pre- sented at The Museum of Reconstruction. “But the most popu- lar attraction is the Polar Bear Society where you may become a member of this unique society,” says the General Manager of Hammerfest Turist, Knut-Arne Iversen.

Cruise Port of Hammerfest

Number of calls 2012 (2013): 18 (25) Unique Selling Points: The Polar Bear Society, lots of energy

Shorex contact: Hammerfest Turist, Knut-Arne Iversen [email protected]

CRUICE NORTH 2013 21 THE NORTH CAPE More than a plateau

The North Cape is one of the world’s best known tourist attractions.

Most things have been said and written about this giant cliff The company Destination 71° Nord offers a variety of activities that forms an uncompromising division between the conti- from its base in Honningsvåg, the municipal administrative cen- nent and the open sea. For several centuries, the North Cape tre. “We offer king crab safaris and ATV safaris (All Terrain Vehi- was reserved for adventurers and expeditions. Now, more than cle) for cruise passengers,” says the company’s Manager Daniel 240,000 people per year find their way here by vehicle or boat. Myhre. “We receive our best feedback comes from passengers The majority arrive by cruise ship. who join us to catch, hold and taste king crab,” says Myhre, adding that they handled 3500 cruise passengers in 2012. The North Cape Hall, at 71°10´21¨, lies on the outermost point of the plateau. In fine weather, you may enjoy panoramic views Every self-respecting town in the north has its own ice bar. That of the plateau and open sea. If the weather is less favourable also applies to Honningsvåg, where Arctico Ice Bar offers winter the supervideograph North Cape panorama film is a good alter- year-round, richly illustrated with pictures from the island of native. It takes you on a journey through the four seasons in a Magerøya. Guests can stroll among fantastic ice sculptures and landscape filled with contrasts, light and majestic nature. get a drink “in the rocks”.

Less well known is the fact that the local municipality is a major Further out towards the open sea, outside the fishing village of fishing municipality with many vibrant and productive fishing Gjesvær, you may discover one of the largest Atlantic seabird villages. The municipality is also home to the world’s northern- colonies at the Gjesværstappan Nature Reserve. Here, you can most fishing village. have a close-up encounter with a huge abundance of birds that are nesting and hunting for food in the sea. In recent years the offer to cruise passengers has increased. Some passengers have visited the North Cape before and others Thousands of cruise passengers equipped with telephoto lens- will experience other aspects of the community. es and binoculars head out each season on Birdsafari’s cruise in search of good photos and beautiful views.

It’s just like a BBC documentary, but in reality!

Cruise Port of North Cape

Number of calls 2012 (2013): 112 (110) Unique Selling Points: The North Cape Plateau and seabird colonies

Shorex contact: Cruise Destination North Cape, Åse Lill Barstad [email protected]

22 CRUICE NORTH 2013 Real Arctic VARDØ

Vardø is Norway’s only town in the Polar climate zone.

This outpost in the far northeast of Norway has a fascinating and is connected to the rest of the world via an undersea tunnel. and varied history. It is the oldest fishing village in Norwegian Ships may dock either in downtown Vardø or at a quay on the Lapland, a fortress town and was a centre of Pomor trade be- mainland, both of which cater for expedition ships or smaller tween Northern Norway and Russia. cruise ships.

However, the most unique feature of Vardø’s history is no doubt “The destination has so far had a few cruise calls, but we hope the witch hunt that took place in the 17th century. In Norwegian through targeted product development and marketing to attract Lapland, about 90 people were found guilty and sentenced to more vessels,” says Port Director Ingolf Eriksen, who is also be burned at the stake, mostly in Vardø. The fires were lit at responsible for boat trips to the island of Hornøya just off the Steilneset, where the cultural trail now leads and where a monu- coast of Vardø. The boat departs daily during summer so visi- ment is set up for the memory of innocent victims of witch hunts, tors can visit Norway’s easternmost point, the lighthouse and most of whom were women. The Steilneset memorial was unveiled the seabird colonies. There are many seabird species, including by Queen Sonja of Norway on July 23, 2011. Norway’s only population of Brünnich’s Guillemot.

Vardø has a rich collection of memorials to its polar history, “Everything is very compact in Vardø and you are not reliant research and fisheries. These include the statue of Fridtjof on buses to reach the various attractions. Guided walking tours Nansen to mark his expedition to the North Pole on board the can start directly from the ship and involve only a short walk Fram from Vardø, a memorial in honour of Dutch explorer Wil- regardless of what you want to experience.” lem Barents who also set off from Vardø, the memorial plaque to Maximilian Hell’s visit to Vardø and his observation of the Less than an hour’s drive from Vardø guests may visit the listed Transit of Venus. There are also several statues symbolising the fishing village of Hamningberg, which was abandoned in 1965. importance of the sea and fishing for the local community and This 19th century settlement is a well preserved cultural heritage coastal settlements. site.

Vardø is known as the Pomor town and the fascinating Pomor Museum is worth visiting. The town is located on a small island

Cruise Port of Vardø

Number of calls 2012: 1 Unique Selling Points: Norway’s only town in the Polar climate zone with many experiences on offer just a short distance from the town centre

Shorex contact: Port of Vardø, Ingolf Eriksen [email protected]

CRUICE NORTH 2013 23 KIRKENES To the far north-east

Norway’s easternmost cruise port is situated in Kirkenes, right beside the Russian border. The North Norwegian town is actually situated further east than Istanbul, and it has a completely unique history to share.

Kirkenes was heavily bombed during World War II and appar- Kirkenes is the northern terminus for the Hurtigruten (Norwegian ently only one other town on earth suffered more air attacks than Coastal Voyage), which sails along the Norwegian coast from Norway’s observation post to the east. But Kirkenes managed to Bergen, and as a result is extremely well prepared to provide recover, to a large extent owing to rich deposits of iron ore. Until good experiences for passengers. At the same time, Hurtigruten 1996 this provided much of the basis of existence for Kirkenes. places limitations on cruise calls during the middle of the day, as the capacity for buses and guides is occupied. We therefore rec- The town is a melting pot of several cultures. As well as the Sami, ommend calls to Kirkenes in the late afternoon or evening. This who first settled here, and people of Norwegian origins, who in is of little significance to the passengers as it is light around the time developed the most influence, there are strong elements of clock during summer at these latitudes. both Finnish and Russian culture. This is evident in the street life and even the street signs are bilingual. Kirkenes has many monu- To begin with Kirkenes wishes to offer turnaround opportunities ments and other memorials from both the war and trade. for smaller expedition ships wishing to cruise towards North- west Russia. The Kirkenes region also offers rich opportunities TURNAROUND PORT - The port’s infrastructure is extremely well for shorexes based on the Russian border and the town’s multi- developed owing to many years of mining operations and also be- cultural population. cause the community is an important junction between Norway and Russia. Consequently, there are three quays close to the town In Kirkenes itself there are a host of attractions, primarily linked centre to choose between. to the town’s World War II history. Local company Barents Safari offers king crab safaris to the Russian border, where the Rus- sian Orthodox church, Boris Gleb, was built in 1826. The Sami culture and Russian history provide the setting for an excursion that takes guests as close to the border as possible. Here, but no further…

Cruise Port of Kirkenes

Number of calls 2012(2013): 6 (8) Unique Selling Points: Proximity to Russia, with an exciting mix of cultures and a vivid history from both World War II and the town’s industry

Shorex Contact: Hans Hatle, Barents Safari [email protected]

24 CRUICE NORTH 2013 World’s northernmost cruise destination SPITSBERGEN

Longyearbyen in Svalbard is the world’s northernmost cruise destination – and also one of the most spec- tacular. Located just below the North Pole, the vulnerable nature, glaciers, polar bears, alluring light and Arctic activities of the Svalbard archipelago offer a truly unique cruise experience.

Spitsbergen, the largest island in the archipelago, was discovered As Norway’s 15th largest cruise destination, Longyearbyen by Dutchman Willem Barents in 1596. Spitsbergen, which means offers a broad range of shorex options. Many guests opt for “pointed mountains” in Dutch, has mountains towering 1700 m guided sightseeing walks or bus tours focussing on Svalbard’s above sea level, surrounded by glaciers and picturesque fjords. history of mining and trapping. Highlights include visiting the Over the following 300 years, the hunting and trapping of whales, Svalbard Museum, winner of the Council of Europe’s Museum walruses, polar bears and Arctic foxes proved the basis of existence Prize for 2008, and the Spitsbergen Airship Museum. for fortune hunters from across Europe. For Tourism Manager Ronny Brunvoll, the tough Arctic wilder- Coal mining operations became a significant industry in the 20th ness is the most spectacular at latitude 78° N. “Visiting husky century and led to the establishment of several permanent com- kennels, fossil hunting, RiB safaris to bird cliffs and dog sled- munities. Svalbard was also the starting point for expeditions by ding trips with qualified guides are popular activities,” says some of the era’s greatest explorers who set off in search of the Brunvoll. In Longyearbyen, he emphasizes the well developed Northwest Passage and on the race to be first to the North Pole. range of shops, bars and restaurants. “All shopping in Sval- The stories about these people are a vivid part of the Longyear- bard is Tax Free and alcohol, gold, clothes, shoes and outdoor byen experience. equipment are popular purchases among our visitors.”

The Svalbard Treaty of 1920 recognized Norwegian sovereignty “Cruise destination Longyearbyen is working purposely to develop and the majority of Longyearbyen’s current population of 2100 the cruise traffic with focus on sustainable, new experiences and are Norwegian citizens. However, the town has a very interna- improved onshore logistics. Our ambition is to get cruise lines tional atmosphere with 40 nationalities represented. The primary to stop here for one or two industries today are mining, research and tourism, and the Long- nights, so the passengers yearbyen population today is characterized by a high proportion have the opportunity to ex- of families. perience both Isfjorden and Longyearbyen, while the cruise line will save on fuel costs by docking,” concludes Brunvoll. Cruise port of Longyearbyen

Number of calls 2012 (2013): 42 (36) Unique Selling Points: The world’s northernmost cruise port, just below the North Pole

Shorex contact: Ronny Brunvoll [email protected]

CRUICE NORTH 2013 25 Cruise port Longyearbyen, one of the world’s most fascinating destinations

Trekking Icefj ord Safari Guides with expertice Exciting excursions

SPITSBERGEN TRAVEL, YOUR SHORE EXCURSIONS PROVIDER IN SPITSBERGEN Longyearbyen is one of the world’s most fascinating towns. Located at 78 degrees north, it is offi - [email protected] cially the northernmost town in the world. An unusual, modern and international tax free sett lement Tlf: +�� �� �� �� �� just 1300km from the North Pole. Longyearbyen welcomes visitors to our slice of the Arctic, a safe www.spitsbergencruise.no haven in the otherwise harsh and wild landscape, where polar bears roam and the elements rule. With our highly knowledgeable and well-trained guides, Spitsbergen Travel has been a vital force in the development of Longyearbyen as a ‘Mecca’ for adventure. Be it hiking or Champagne tasting, a fj ord safari in high-powered open boats or a guided visit to the prize-winning Svalbard Museum, Spitsbergen Travel ensure that your guests have the opportunity to experience all this unique town has to off er.

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26 CRUICE NORTH 2013 IN SEARCH OF THE NORTHERN LIGHTS One person’s mad idea back in 2004 has given significant sho- rex revenue to several ports in the north of Norway - during winter time.

What makes cruise lines sail all the way up to latitude 70 °N in the middle of the winter, facing darkness and cold weather?

There are lots of other warmer and sunnier places to call during this time of the year.

However, in spite of this, all winter cruises are sold out well in advance, so there must be something that triggers the desire to buy a “winter cruise”, or “cooler weather cruises”, as some say. THANKS TO THE CARIBBEAN

All ports in Northern Norway are ice-free during the win- ter season, and the fjords and coastline are quite calm during the peak season for winter cruising, which is February and March. The powerful Gulf Stream sends warm and swift currents all the way from Florida to the Barents Sea north of Norway. The climate cause it is very exotic and because it feels much safer to buy an becomes milder than it would be without the streams of heated organized tour when moving around in darkness and coldness. seawater, and provides the basis for settlement and business In addition, passengers often have plenty of time since there that cannot be run on the same latitude elsewhere in the world. are several overnight calls. They take the opportunity to buy several shorex products during the calls,” says Bismo Eilertsen But that is not enough. There must be something in addition of North Adventure. to this? North Adventure sold shore excursions for Euro 855,000 dur- The answer is: The Northern Lights or “Aurora Borealis”. This ing six different calls in February and March 2012. The aver- natural phenomenon has been a magnet for adventurous tour- age shorex sale per passenger was Euro 210. There were nearly ists in recent years, and the interest has skyrocketed. Visiting 4000 passengers onboard the ships in 2012, and more than the Arctic to chase the Northern Lights has been regarded as 6850 shore excursions were sold – a formidable shorex sale of “the next thing to do”. And that is exactly what people are doing! 170 percent! “We do not count calls any more. We’re counting days and nights and shorex sales per passenger,” says Bismo The Northern Lights have become the unique selling point for Eilertsen. winter cruising in the north. This phenomenon is not that access- ible any other places in the world than in the north of Norway. All During 2013 Alta will have 10 calls, of which six will be during ports are situated in the “Aurora zone”, where magnetic fields winter. These calls will stay a total of 22 nights. play with the energy from the atmosphere. The next big event, and challenge, for North Adventure will take WINTER CRUISING IS PROFITABLE place in March 2014, when P & O’s Oriana calls twice with a maxi- mum of nearly 2000 passengers. This will be the largest cruise Henriette Bismo Eilertsen is the woman who had this crazy ship to visit Northern Norway in winter. “Fortunately, we do have winter cruising idea. She has always been very dedicated to her a wide range of shorex alternatives and capacity to give all the winter cruise idea and, despite the fact that cruise lines thought passengers exotic and unique experiences,” concludes Bismo the idea was beyond limits, several of them are beginning to Eilertsen. believe in winter cruising - and even offering itineraries. RIPPLE EFFECT

The first presentations of winter cruising were introduced at Effort made by North Adventure in Alta has led to several calls Cruise Seatrade at Malta in 2008, and the first calls came al- along the coast. So far, Fred Olsen (Boudicca), Saga Cruises ready in March 2009 as Saga Ruby moored the Port of Alta, one (Saga Pearl II), Cruise & Maritime (Discovery and Marco Polo) of the top Northern Lights destinations in the north. Over the have completed successful winter itineraries to several ports in years, the number of winter calls has increased. In 2012 six Northern Norway. In addition, Amadea (Phönix Reisen) complet- calls were made to Alta in February – March. ed their first Christmas Cruise to the North Cape last December, including Bodø and Tromsø on her way along the coast. The sales of shore excursions during winter calls is very good, and far above the figures for ordinary summer cruises. “The passengers are willing to pay more for one shorex, simply be-

CRUICE NORTH 2013 27 Alta has been the preferred final destination, but this has also trolled conditions,” says Cato Haakseth, Managing Director of led to several calls to other ports. Tromsø, Narvik, Harstad and Polar Zoo. Lofoten have all benefitted from these cruises. “It has been a very positive, ripple effect for several ports, and we owe Alta Grethe Parker strongly recommends cruise lines to plan over- many thanks for the effort being made,” says Erik Joachimsen, night cruises in Narvik. This will allow for new and interesting Managing Director of CNNS. excursions, making them accessible as the time frame is ex- panded. Imagine howling for the wolves at Polar Zoo in the dark The total shorex value of winter cruising for the 2012 season after closing hours with the Northern Lights as backdrop. “The is estimated at approximately Euro 400 000, divided between mining city of Kiruna in Sweden, with a visit to the actual iron- four different ports. Alta achieved nearly half of the total in- ore mines, will easily be reachable. It takes three hours from come since there were more overnight stays and a wide range Narvik to Kiruna by railway. Kiruna has an interesting history to of shore excursions. tell, as well as an interesting future, as the whole city centre is about to be relocated due to underground mining activity,” she VESTERÅLEN NEXT says.

The next port coming up as a new winter cruise destination TROMSØ is the region of Vesterålen, situated right north of the more famous Lofoten Islands. The Port of Sortland will welcome Cruise destination Tromsø has had its share of the winter traffic three calls from Marco Polo in February and March 2013, and is along the coast. Last year Tromsø had even more calls than Alta, ready to handle four winter calls in 2014. but less overnights. This year Tromsø will start counting the “Alta way”, as Fred Olsen calls three times staying for two nights each Cooperating partner for the Port of Sortland is Discover Arctic, time. “The Port of Tromsø has 10 calls that together total more which takes care of all shore excursions. “Cruise destination than 14 days in Tromsø. It provides unique opportunities to sell Vesterålen is delighted to welcome Marco Polo this winter. shore excursions virtually day and night, providing a better ex- Together with our partners we have set up several new shore ex- perience for passengers while providing a good income for the cursions. Some of them include a close, but very safe, encoun- agent, cruise lines and suppliers,” says Harriet Willassen of Port ter with a reindeer on a genuine Sami farm. We will also have of Tromsø. guided tours through the ‘Blue City’ and, of course, a guided bus trip to show our guests the beautiful Vesterålen Island,” says WINTER CRUISING ALL ALONG THE COAST CEO Bengt Jaegtnes of Discover Arctic, a new and very ambit- ious incoming tour operator to Vesterålen and the Lofoten Most of the remaining cruise destinations in Northern Norway Islands. are now working to be in a position to supply winter adventures under a joint umbrella: Chasing the Northern Lights. NARVIK The number of calls already scheduled for 2013 and 2014 is in- The city of Narvik is famous for its World War II history and for creasing, and the number of days is increasing more rapidly than shipping iron-ore from Kiruna in Sweden to markets across the number of calls. So far the British market has accounted for the world. “Narvik has a lot to offer all year round,” says Grethe the winter cruise tourists to Northern Norway, but resources are Parker of Cruise Narvik. For several years she has been working now being put into the German and American markets too. to develop the destination’s winter excursions. Among the most attractive experiences is Polar Zoo, the world’s northernmost There are good opportunities to offer exotic winter experienc- wildlife park, located only an hour’s bus drive from Narvik. Ex- es along the entire coast. From the southernmost port in the periencing Arctic wildlife up close and personal is unique, and CNNS network, Brønnøysund, via the first city north of the Arctic passengers have the opportunity to enter the socialized wolves’ Circle, Bodø, on to the world’s northernmost city, Hammerfest, enclosure and bring this experience even closer. “It’s as close as and right up to towards the Russian border, where Vardø and you can come to wild animals. Everything happens under con-

28 CRUICE NORTH 2013 Kirkenes form the outermost points in the northeast, good win- Facts: Aurora Borealis – The Northern Lights ter shorexes are on offer. An aurora is a natural light display in the sky, particularly in “We believe that winter cruise is here to stay and the growth the Arctic and Antarctic, caused by the collision of energetic will continue for a few more years. New milestones are stead- charged particles with atoms in the high altitude atmosphere. ily being achieved and I’m convinced that larger cruise ships In northern latitudes, the effect is known as the aurora bore- will also head northwards in winter when they hear the experi- alis (or the Northern Lights), Auroras seen near the magnetic ences of the British cruise lines. Cruise passengers are lining pole may be high overhead, but from farther away, they illu- up to buy Northern Lights cruises. This has only just begun and minate the northern horizon as a greenish glow or sometimes a faint red. Discrete auroras often display magnetic field lines many of the destinations have not yet been tested out for win- or curtain-like structures, and can change within seconds or ter cruises,” says Erik Joachimsen of CNNS. glow unchanging for hours, most often in fluorescent green. More info: All winter cruise destinations are presented in Cruise Norway’s “Winter Wonderland Brochure”, which you can read as an e-book at cruise-norway.no (Search for “Winter Wonderland Brochure”). Winter Shorex offers in Northern Norway: - Chasing the Northern Lights “The guests praised the hospitality of the Norwegian people - Dog sledding and the wonderful Arctic scenery. All of the passengers who re- turned their questionnaire forms rated the cruise excellent or - Overnight stay in an Ice Hotel good.” - Saga Shipping Company after their first cruise to Nor- - Sami culture way, March 2009. - Snowmobile safaris - All Terrain Vehicle Safaris (ATV) Winter Cruise Calls to Northern Norway 2013: - Cross-country skiing and snowshoeing etc. - Horse-drawn sleigh ride Port/Destination # Calls # of nights - Red king crab safaris Alta 10 22 - White-tail eagle safaris (RiB) Tromsø 10 15 - Winter Festival Narvik 7 7 - Polar Zoo Vesterålen (Sortland) 3 3 - Nature trips / Photo safaris - A wide range of galleries and museums Cruise lines and cruise ships with winter itineraries: Fred Olsen Cruises: Boudicca For more information: cnns.no Cruise & Maritime: Marco Polo, Discovery Saga Cruises: Saga Sapphire Phoenix Reizen: Artania, Albatros Silversea: Silver Cloud

CRUICE NORTH 2013 29 The Northern Sea Route

The new sea route to Asia

The climate changes in the Arctic are leading to significant shrinking of the sea ice. For ship transport, including cruise, this can create opportunities that are new and undreamed of.

The first and only cruise to date via the Northern Sea Route set off in August 2011. In many ways, this can be described as a test cruise. The research vessel “Akademik Shokalskiy”, owned by Russian Hydrometflot in Vladivostok and chartered by Aus- tralian Eurora Expeditions, travelled from Murmansk to Vladiv- ostok in the period August-September last year.

Senior Advisor Rune Rautio at the Kirkenes-based consultancy company Akvaplan-Niva, who assists with business develop- ment, environmental issues and logistics in the High North, says: “There are several challenges associated with cruises via the Northern Sea Route. The vessel must have the ice class 1A or higher it is going to sail the entire distance in the eastern part of the Northern Sea Route. Voyages along the entire route also require escort by Russian ice-breakers, with the associ- ated costs this involves. With the exception of Dudinka, foreign vessels are not currently permitted to call at any of the ports on the Northern Sea Route (NSR) without special permission from Moscow.”

Voyages on this route involve a set of requirements, including an electronic application including all necessary documenta- tion to the NSR administration in Moscow and, if the application is successful, the vessel must be inspected and approved for the planned voyage by a representative of the administration. Such an inspection may take place at a western port prior to arrival in Russia or in Murmansk or Arkhangelsk prior to depar- ture.

It will be easier to implement cruises concentrated on the western part of the sailing route during the summer months, as such cruises will not have the same requirement concern- ing ice class and can gain dispensation from the requirement concerning ice-breaker escort. “But remember that it’s a long way to the nearest rescue if something goes wrong, so the ice- breaker escort also represents security linked to rescue, sal- vage oil spill preparedness,” emphasises Rune Rautio.

While in the Kara Sea, vessels are automatically under the con- trol of the NSR authority and must report in accordance with the agreement entered into prior to sailing.

“In August this year, the Russian Federal Council passed a new In autumn 2012, the Prime Minister of Norway, Jens Stolten- law relating to the Northern Sea Route, which will now be filled berg, visited Japan to promote this sailing route, which can be with concrete measures as outlined in the legislation. New of major significance for global trade and transport patterns. navigational rules for the route will soon be introduced, which Norwegian liquefied natural gas (LNG) is now transported to could make traffic and calls along the NSR easier and more Asia via this new sea route. From Narvik in Northern Norway to flexible,” concludes Rautio. Yokohama in Japan, the Northern Sea Route is nearly 15,000 km shorter than the traditional route via the Suez Canal. Com- mercial shipping companies have adopted this new route far quicker than most people imagined.

30 CRUICE NORTH 2013 Arctic cruise East of the North There is little doubt that the wide expanses of Russian sea east of Kirkenes could be attractive in Arctic cruises of the future.

Written by Kåre Tannvik, storyteller, Radius Kirkenes”

The area offers everything: polar bears, seals, bird cliffs, indig- enous people, enormous churches and “undiscovered” villages. In the 15th century, one of Russia’s largest Russian Orthodox monasteries, the Solovetsky The limitations are in the minds of the leaders at the Kremlin. Monastery, was founded in the monastery island of Solovetsky. Photo: Kåre Tannvik But there is reason to be optimistic. President Putin has opened the way for the clearing up of military waste in Franz Josef Land and granted permission for some western expedition cruises TROPHY EFFECT to visit there in recent years. For several years now commercial cargo ships have been able to travel from Kirkenes all the way to This is at the point of intersection between the most inacces- China without encountering problems with ice. sible and most exotic imaginable and a sufficiently high trophy factor for it to be of commercial interest. In a single picture it is It is an enormous area, offering both huge opportunities and possible to photograph a polar bear on an ice raft, a Nenet fam- challenges. But when Russia has already sold tickets for tour- ily on an Arctic beach wearing traditional leather clothes while ists to travel to outer space, it is extremely realistic for them to they skin a walrus, or perhaps the unique skyline in the Solovki allow more western cruise ships into the most interesting areas Islands in the White Sea. of the Russian Arctic. Such opportunities will attract thousands of wealthy people from the rich part of the world, so they can return to their homes in New Delhi or New York and show photos to their friends that will confirm they are modern explorers. It is only when the tro- phy effect becomes strong enough that the market will really take off.

Smaller cruise ships already sail in the waters from Northern Norway through the Barents Sea to the White Sea, like here at “Island Sky” with 100 passengers off the monastery island of Solovki in the summer of 2012. Photo: Thomas Nilsen/BarentsObserver

BARENTS A Nenet child moves round on the tundra in Northern Russia.

The first “cruise” in the area occurred way back in 1597 when Dutchman Willem Barents sailed up the coast of Novaya Zemlya. This was his third attempt to find the Northwest Passage and sealed his fate. He died the same year off the coast of the island.

It was not until 1893 that the area was in the spotlight from a Norwegian perspective, when Fridtjof Nansen headed eastwards in the Arctic vessel Fram. He wanted to prove that there was a natural drift of polar ice and aimed to reach the North Pole. He chose an area to the far east of Novaya Semlya and let the ship freeze in the sea ice. The expedition led to him spending the winter sharing a sleeping bag with Hjalmar Johansen before the pair was extremely lucky to be found by an English explorer. Reindeer nomads on the tundra in the Nenets Autonomous Area in the north of Russia

These historical events creates the backdrop for the interest in seeking to get as far away as possible from civilisation and with that also forms a basis for the steadily increasing interest in cruise.

CRUICE NORTH 2013 31 SMALL SHIPS PAVE THE WAY TURNAROUND IN KIRKENES

In the initial years it is always the expedition cruises that open What is the feedback from the customers who have actually up areas. These have already sailed in Northwest Russia for a sailed in? The most sensational feedback came from an Ameri- while. can cruise passenger on a boat that sailed around Svalbard and into the White Sea. He had filmed both polar bears and walrus- In order for this to be of commercial interest for the large cruise es. But there was one photo that he singled out. From when the lines, the attraction must be stronger than problems associ- boat stopped in the river delta in Dvina and the passengers were ated with getting there. taken by zodiac to Lapominka. There were maybe 10 buildings. But this is where the tourists were allowed to visit the local resi- In the meantime the waters north of Russia are only for enthu- dents for a cup of tea. siasts; for the cruise lines and tour operators which gamble on the Russians sticking to what they promise. That they are ac- The eyes of the KGB officer on board were wide open and won- tually allowed to launch their zodiacs to visit the place where dering. What did the American boat have in mind when it an- Barents wintered on the northern tip of Novaya Zemlya. chored at such a place? There was nothing of interest here! Oh, yes. The tourists really enjoyed themselves and were overjoyed Or that the cruise ship is permitted to sail out of the port in to finally meet people – Russians. Murmansk even though a marine exercise has just started from Severomorsk that has closed the fjord to civil vessels. But this development is coming.

Or that the Prime Minister of Russia has personally signed the The town of Kirkenes, on the Norwegian side near the Russian landing clearance for the monastery island of Solovki. Not the border, will become a turnaround port – because Kirkenes is the day before, but preferably six months in advance. most predictable place when you want to enter the unpredict- able waters. All of this means that the threshold is too high for western cruise lines and tour operators to choose to sail into Russian waters with customers on board.

A visit to an authentic dacha (cottage) was one of the highlights. Photo: Helge Stærk

Cruise port Kirkenes Unique Selling Points: Arctic Russia Shorex contact: Radius Kirkenes, storyteller Kaare Tannvik, [email protected]

32 CRUICE NORTH 2013 A car and driver wait for the passengers outside the Solovetsky Monastery. Photo: Kåre Tannvik

Dvina, Arkhangelsk, White Sea: A zodiac tour in the enormous Dvina delta can be a wonderful tour to find the best cup of tea together with the local population. Photo: Kåre Tannvik

CRUICE NORTH 2013 33 Cruise Northern Norway & Svalbard (CNNS)

Founded: September 20, 2010 Cruise Statistics 2012: Vision: Develop CNNS into an innovative and attractive cruise region Port Calls Passengers North Cape 112 121,000 Core Business Idea Tromsø 107 106,754 • Develop innovative and unique shorex offers so cruise lines and Lofoten 103 71,035 agents are able to offer the best possible experience to cruise Longyearbyen 42 38,500 passengers as guests of Northern Norway and Svalbard Hammerfest 19 18,713 • Prepare for turnaround operations by encouraging destinations Alta 14 9022 to develop better facilities at airports and ports in the north and by informing decision makers at cruise lines about the various Brønnøysund 13 1800 alternatives Narvik 8 6400 Bodø 6 2735 The CNNS Board of Directors Kirkenes 6 2090 Remi Solberg (chairman), Åse Lill Barstad, Harriet Willassen, Harstad 4 2215 Ingvar Mathisen and Sølvi Kristoffersen Vardø 1 550 Financial support: Membership fees and Innovation Norway Sortland 0 0

Managing Director: Erik Joachimsen [email protected]

CNNS Member Port contact E-mail Shorex contact E-mail

Port of Brønnøysund Sølvi Kristoffersen [email protected] Eva Ekroll [email protected] Port of Bodø Ingvar M.Mathisen [email protected] Solveig Henriksen [email protected] Ports of Lofoten Viktor Haugan (Leknes) [email protected] Dan Viggo Vårum [email protected] (Leknes and Svolvær) Kjell H. Hanssen (Svolvær) [email protected] Port of Sortland (Vesterålen) Hugo Næss [email protected] Bengt Jaegtnes [email protected] Port of Harstad Ivar Hagenlund [email protected] Gro Dagsvold [email protected] Port of Narvik Øistein Kaarbø [email protected] Grethe Parker [email protected] Port of Tromsø Harriet Willassen [email protected] Harriet Willassen [email protected] Port of Alta Ketil Iki [email protected] Henriette B. Eilertsen [email protected] Port of Hammerfest Per-Åge Hansen [email protected] Knut Arne Iversen [email protected] Port of North Cape & Porsanger Leif Gustav Prytz Olsen [email protected] Åse Lill Barstad [email protected] Port of Vardø Ingolf Eriksen [email protected] Ingolf Eriksen [email protected] Port of Kirkenes Eivind Gade Lundlie [email protected] Hans Hatle [email protected] Port of Longyearbyen Kjetil Bråten [email protected] Ronny Brunvoll [email protected] Thon Hotels Rica Hotels Hans Paul Hansen [email protected] AVINOR Iver Holter-Andersen [email protected] Northern Norway Tourist Board John Steve Linløkken [email protected]

Norwegian Hospitality Association - Northern Norway (NHO Reiseliv Nord-Norge) Geir Solheim [email protected]

34 CRUICE NORTH 2013 Cruise Northern Norway & Svalbard – Ports and Airports

Svalbard

North Cape

Vardø Hammerfest

Lakselv Kirkenes Alta

Tromsø

Harstad Vesterålen Narvik Svolvær Leknes

Wide body airplanes Bodø

Medium sized airplanes

Brønnøysund

CNNS cruise-destination

CRUICE NORTH 2013 35 cnns.no

Your Gateway to Northern Norway & Svalbard

Northern Norway and Svalbard offer ultimate cruise opportu- On our website cnns.no you will find information about our nities. Our region is powered by breathtaking nature and offers shorex project, turnaround opportunities, winter cruise and a host of unique opportunities based on nature, culture and port information. In addition, you will be able to read news and activities. browse through our extensive photo gallery.

At Cruise Northern Norway & Svalbard (CNNS) we will do our Please do not hesitate to contact us if you would like to discuss utmost to facilitate the cruise lines and agents to provide an joint opportunities in Northern Norway and Svalbard. We will do outstanding service for passengers who visit our cruise region. our outmost to offer your cruise line or agency the best shore excursion opportunities and infrastructure in our cruise region We strongly belief that our future success will depend on our to create unforgettable adventures for your passengers. ability to constantly improve existing shore excursions and de- velop new ones. Kindest regards CNNS also considers that turnaround operations in the north- ernmost part of Europe is the key to success. Remi Solberg Erik Joachimsen Chairman Managing Director

Meet Cruise Northern Norway & Svalbard at Cruise Shipping in Miami, March 11 – 14, 2013, at Booth # 892. All cruise ports in our region will be repre- sented and can answer your questions about port facilities and shorex.