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Passenger Rail Surveys in

presented to MTF Transit Committee

presented by: Mary Ross, P.E., and Myung Sung | Gannett Fleming, Inc.

November 9, 2009 Passenger Rail Services in Florida – and Streetcar

People Movers (Public & Private) • Jacksonville Skyway •

• Orlando International Airport www.jtaonthemove.com • Tampa International Airport • Disney

Streetcars www.orlandoairports.net • Tampa TECO Streetcar

www.disneyworld.diney.go.com

www.bombardier.com 1 www.gohart.org Passenger Rail Services in Florida - AMTRAK

The National Railroad Passenger Corporation

www.amtrak.com 2 Passenger Rail Services in Florida – Commuter Rail

Tri-Rail • 3 Counties: Palm Beach, Broward & Miami-Dade • 72 Miles • 18 Stations • 50 trains per day • 4:00 AM – 11:30 PM • 1 hour 45 minutes travel time • Headway: 20-30 minutes • 2 to 3 car trains • Daily ridership ~ 11,500

3 Passenger Rail Services in Florida – Heavy Rail

Metrorail • Miami-Dade County • 22 Miles • 22 Stations • 182 trains per day • 5:00 AM – 1:00 AM • 47 minute travel time • Headway: 7.5 minutes / 15 minutes • 4 to 6 car trains • Daily ridership ~ 60,000

4 Rail Station Maps Tri-Rail System Metrorail System

5 Purpose of Tri-Rail Survey Supplement 2007 Tri-Rail Survey

Double tracking

Rising gas prices

Update and validate SERPM

FTA New Starts

6 Purpose of Metrorail Survey

Supplement modeling and transit planning efforts in Miami-Dade County and the South Florida Region

Update and validate SERPM

FTA New Starts

7 Tri-Rail Survey Methodology

October 22, 2008

Survey Staff • Station Supervisors • Train Captains • Surveyors / Counters

Surveys distributed on train • 4:00 AM – 2:45 PM • 30 trains of 50 trains per day • Surveyors began at each end (Mangonia Park & MIA)

8 Tri-Rail Survey Methodology

Surveys collected / Interviews conducted on trains

Door Counts • 4:00 AM – 11:00 PM

Tri-Rail Station Auxiliary Rider Survey • Overnight parking • Mode of access • Auto-egress • Number of alighting passengers • School trips • Short trips 9 Metrorail Survey Methodology

April 28, 2009

Survey Staff • Station Supervisors • Platform Facilitators • In-Train Facilitators • Surveyors

Surveys distributed at origin stations • 6:00 AM – 6:00 PM • Surveyors located at station entrance

10 Metrorail Survey Methodology

Survey collection at destination station

Passenger Counts • Turnstiles

Directional Split by Station • Prior to survey date • Door counts • 3rd car of the first three NB and SB trains • 6:00 AM – 6:00 PM

11 Daily Northbound Split by Metrorail Station

100.0%

90.0%

80.0%

70.0%

60.0%

50.0%

40.0%

30.0%

20.0%

10.0%

0.0%

12 Daily Southbound Split by Metrorail Station

100.0%

90.0%

80.0%

70.0%

60.0%

50.0%

40.0%

30.0%

20.0%

10.0%

0.0%

13 Questionnaire – Tri-Rail

Self-administered

English, Spanish, and Creole

27 Questions

Serial number by train

Recent travel behavior – gas prices

14 Questionnaire – Tri-Rail

15 Questionnaire - Metrorail

Self-administered

English, Spanish, and Creole

18 Questions

Serial number by origin station

Detailed access information

16 Questionnaire - Metrorail

17 Questionnaire - Metrorail

18 Survey Samples

Tri-Rail • Daily Ridership – 15,662 • Surveys Distributed – 8,403 (54%) • Surveys Collected – 6,104 (72%)

Metrorail • Daily Ridership – 58,908 • Surveys Distributed – 30,112 (51%) • Surveys Collected – 16,538 (55%)

19 Survey Results

20 Minimization/Mitigation of Non-Response Bias

Survey Advertisement • Posters at stations • Website • Announcements day before and day of survey • Seat drops (Tri-Rail)

21 Minimization/Mitigation of Non-Response Bias

Pretest

Trained personnel • Mandatory training session • Diverse staff − Professional and temp staff − Non-English speaking • Identified by badges and/or shirts • Proactive

22 Implementation – Tri-Rail Surveyor Training

23 Implementation – Metrorail Supervisor Training

24 Implementation – Metrorail Surveyor Training

25 Minimization/Mitigation of Non-Response Bias

Expansion Methodology • Boarding and alighting counts used as source of controls for expansion • Eliminate unusable data • Cross check counts with ancillary counts and counts provided by the transit agency • Station-level, time of day and trip purpose expansions

26 Data Analysis

Tri-Rail • Analysis Complete • Incorporated into SERPM

Metrorail • Geocode • Analysis needs to be done

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