luxury and lifestyle travel magazine
Volume 19 | Issue 06 | July 2019 | ì250 / $8 US A Profiles Media Network Publication www.travelspan.in flydubai’s inaugural flight 2019 lands in World Airline Naples Awards announced
Virgin Pride flight Top 5 takes to ways to have fun the skies in Dubai with Atlantis, The Palm Hotel, Dubai TORONTO
CHICAGO NEWARK NUR SULTAN LOS ANGELES NEW YORK BEIJING TOKYO
MIAMI NORTH SEOUL AMERICA DELHI
ST. PETERSBURG OSLO TALLIN STOCKHOLM COLOMBO GOTHENBURG SINGAPORE ASIA RIGA
MOSCOW SHEREMETYEVO BILLUND COPENHAGEN PALANGA KAUNAS KALININGRAD MOSCOW DOMODEDOVO MINSK HAMBURG VILNIUS
HANOVER WARSAW AMSTERDAM BERLIN
LONDON CITY DUESSELDORF KIEV ZHULIANY FRANKFURT PRAGUE LONDON HEATHROW LUXEMBOURG LVIV KIEV BORISPOL BRUSSELS NUEREMBERG KHARKOV
PARIS KOSICE
STUTTGART MUNICH VIENNA BUDAPEST ZAPORIZHIA ZURICH CHISINAU CLUJ NAPOCA GENEVE LJUBLJANA ZAGREB MILAN ODESSA BELGRADE PULA VENICE ZADAR BUCHAREST NICE SPLIT VARNA SOFIA DUBROVNIK
BARCELONA TBILISI PODGORICA ISTANBUL SKOPJE YEREVAN MADRID CORFU
LARNACA POLAND GDANSK OLSZTYN MAZURY BEIRUT SZCZECIN BYDGOSZCZ TEL AVIV POZNAN WARSAW CHICAGO LVIV ZIELONA GORA NEWARK WROCLAW LUBLIN
KATOWICE KRAKOW RZESZOW
TEL AVIV BUDAPEST DUBROVNIK BUCHAREST
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ì250 / $8 US Volume 19 | Issue 06 | July 2019 | A Profiles Media Network Publication www.travelspan.in flydubai’s inaugural 2019 flight World Airline lands in Awards Naples announced
TORONTO
Virgin CHICAGO Pride flight Top 5 NEWARK takes to ways to have fun NUR SULTAN the skies in Dubai with LOS ANGELES NEW YORK Atlantis, The Palm Hotel, Dubai BEIJING On the road to seamless journeys: TOKYO
luxury and lifestyle travel magazine MIAMI NORTH SEOUL AMERICA DELHI WTTC and WEF join hands
ST. PETERSBURG OSLO TALLIN STOCKHOLM The World Travel & Tourism Council WEF KTDI initiative – which may address COLOMBO GOTHENBURG SINGAPORE (WTTC) and the World Economic Forum the end-to-end traveller journey of the ASIA RIGA (WEF) are partnering to help shape future.
MOSCOW SHEREMETYEVO BILLUND DEVENDER GROVER the future of how we travel by using COPENHAGEN PALANGA KAUNAS Editor in Chief & Publisher digital traveller identity management “Ensuring safe and hassle-free travel by KALININGRAD MOSCOW DOMODEDOVO MINSK HAMBURG VILNIUS throughout the whole travel and using bio-metric technology.” GAURA G BAHL HANOVER WARSAW tourism sector. The agreement will see Gloria Guevara, president and CEO AMSTERDAM BERLIN Group Editor
LONDON CITY DUESSELDORF the two organisations collaborating, of WTTC said: “Our data shows that KIEV ZHULIANY FRANKFURT PRAGUE JASMINE GROVER LONDON HEATHROW exchanging information and working tourism contributes 10.4% of global LUXEMBOURG LVIV KIEV BORISPOL Associate Editor BRUSSELS NUEREMBERG KHARKOV together to achieve international GDP and 319 million jobs. Not only will PARIS KOSICE harmonization through the use of we need to do things differently – as we STUTTGART MUNICH JYOTSNA MALIK VIENNA BUDAPEST ZAPORIZHIA International Sales Director standards and inter-operability across cannot expect a near-doubling of airport ZURICH CHISINAU CLUJ NAPOCA GENEVE LJUBLJANA ZAGREB different parts of the tourism journey. capacity in the next 20 years – but we MILAN ODESSA RASIKA MATHUR BELGRADE PULA will need to do things right. The key, VENICE Events Coordinator ZADAR BUCHAREST NICE SPLIT The Known Traveller Digital Identity therefore, is to maximise the growth in VARNA SOFIA DUBROVNIK RAJESH MAURYA (KTDI) project, a World Economic Forum a way that ensures safe and hassle-free BARCELONA TBILISI Head of Finance PODGORICA ISTANBUL initiative, brings together a global travel by using bio-metric technology.” SKOPJE YEREVAN MADRID consortium of individuals, governments, CORFU JITESH GANDHI Creative Director authorities and the travel industry to Dr. Christoph Wolff, head of mobility enhance security in world travel. In industries and system initiative and Address changes and subscription January 2018, the governments of member of the executive committee of
LARNACA order to [email protected] Canada and the Netherlands committed World Economic Forum explained: “The POLAND GDANSK OLSZTYN MAZURY BEIRUT to piloting the concept in an international Known Traveller Digital Identity concept SZCZECIN BYDGOSZCZ Registered with Registrar of TEL AVIV cross-border context. Now, the KTDI Pilot was co-designed by stakeholders POZNAN WARSAW Newspapers of India under CHICAGO LVIV Consortium has been officially launched, across the aviation, travel and tourism ZIELONA GORA RNI No. DEL/ENG/2000/03308 NEWARK with testing of the enabling technology ecosystem with the intention of testing WROCLAW LUBLIN to start during 2019. a platform that is scalable, inter- KATOWICE KRAKOW RZESZOW PUBLISHED MONTHLY BY Profiles Media Network Pvt Ltd. operable and useful to all actors relying TEL AVIV BUDAPEST BA-306, Tagore Garden Through its Seamless Traveller Journey on identities in their service provision. DUBROVNIK BUCHAREST New Delhi 110027, India programme (STJ), WTTC has researched Working alongside WTTC provides Tel - +91 (124) 4111182 over 53 initiatives using biometrics in the valuable opportunity to refine the Mob- +91 98107 15900 the tourism sector and has identified framework and platform to serve all Website: www.travelspan.in potential emerging models – such as the tourism services.” PRINTED BY LOT Polish Airlines STUDIO 9 PRODUCTIONS 502, Jeevan Tara Apartments Devender Grover We are on Sector 43, GH 7, Gurugram Check our convenient 122009, India
RNI No. DEL/ENG/2000/03308 Travel Span is Printed Published Edited and Owned by Devender Grover. Printed connecions to Europe VOLUME 19, ISSUE 06, JULY 2019 at G S Graphic Arts. A-18, Naraina Industrial Area, New Delhi - 110028 Editor: Devender Grover. All Rights Reserved. Reproduction in whole or part without written permission is strictly prohibited. All information is correct at the time of going to press but subject to change. Editorial material, views and Content may not be reproduced in any opinions expressed in Travel Span are those of authors. Editor(s) assume no responsibility of any errors or omissions. Neither is any liability assumed resulting from the use of this information. The Publisher will not be responsible for any format without written permission from damage or loss caused by the late Publication, errors or failures of advertisements to appear. Products and services E: [email protected] Profiles Media Network Pvt Ltd. mentioned are subject to change without prior notice. T: 0124-4670500
travelspan / JULY 2019 www.travelspan.in 3 08 Travel Trade: Qatar Airways is voted the World’s Best Airline for the fifth time at the 2019 World Airline Awards.
a irline leaders and top airline management from across the globe today attended the 2019 World Airline Awards held at Paris Air Show to receive their accolades voted for by customers.
38 international: Monte Carlo is a paradise for lovers of good food
Monaco is an ultimate holiday destination for those who want the finer things in life. The summer-time scents of the Mediterranean Sea will make your thoughts turn into some family vacation ideas. There are so many tempting possibilities.
40 international: Top 5 ways to have fun in Dubai with Atlantis, The Palm Hotel, Dubai
a tlantis, The Palm is a majestic 5-star Dubai hotel situated on the Palm, a man- made island that has captured the world’s imagination with its magnificent scale and ingenuity. There are lots of exciting activities that make Atlantis beach resort the epicenter of adventure and the greatest holiday experience ever.
43 international: Destination Canada unveils brand evolution at Rendezvous Canada
Destination Canada has formally unveiled to the world its new consumer brand “Canada. For Glowing Hearts.” during Rendezvous Canada 2019.
45 international / events: Brand USA lays out new marketing plan at IPW 2019
Brand USA took to the world stage at IPW 2019 in Anaheim, California recently to announce its new marketing initiatives aimed at positioning the United States as a premier travel destination.
4 travelspan / JULY 2019 www.travelspan.in 46 international: The house of Musical Arts Opened its doors in Royal Opera House Muscat
t he House of Musical Arts that recently opened its doors in the Royal Opera House Muscat in Oman, is a remarkable addition to the opera house which was launched to promote the arts, intercultural dialogue and relationships with countries rich in heritage, and reveals Oman’s capacity to host world-class artistic and cultural events with the use of innovative technologies. It also includes a music library, an extensive archive facility, and a cultural centre, in addition to the permanent exhibition and halls dedicated to hosting touring exhibitions.
52 Hospitality and food: With ITC’s luxury hotel Royal Bengal launch, Kolkata has room for more
a 16,400 square feet pillarless ballroom, 61,000 square feet of total banquet and convention centre, 456 keys and five culinary brands are what ITC is offering as ‘one of a kind’ from the Royal Bengal
56 Hospitality and food: Pride Hotels launches 1st N-E hotel Pride Terrace Valley
p ride Hotels launched Pride Terrace Valley Resort Gangtok, the group’s maiden property in North-East India. The luxury resort is located in Ranipool.
64 Hospitality and food: Raffles Singapore to reopen on August 1
r affles Singapore is all set to reopen its doors to guests on August 1, 2019. With a legacy that dates back to 1887, this hotel is among the very few remaining 19th century hotels in the world. The property has been under renovation since 2017 that is being carried out in three phases.
travelspan / JULY 2019 www.travelspan.in 5 Travel Trade
India’s travel spends expected to grow at 13% to $136 billion by 2021: Google and Bain & Company report
he momentum is expected to $24 billion on online travel bookings websites, and travel articles. Online continue, and the industry will over the next three years, a growth video too plays a significant role with Tgrow at a 13% CAGR to $136 from 25% in 2018 to 35% in 2021. 21% of travellers being influenced billion by 2021, according to the report Vikas Agnihotri, country director, by this platform. In the booking and titled ‘How Does India Travel’. sales, Google India said: “New users sharing phase, the report states that The Indian traveller has come of perceive that online channels are nearly 60% o .. age, spending approximately $94 billion geared towards the more frequent The report further identified the in 2018, on around 2 billion domestic flyers and experience-oriented five cohorts of travellers in India, and international trips, helping the travellers; and existing travellers across business and leisure travel, and Indian travel and tourism industry research online but the lack of trust categorised each against their online achieve unprecedented scale, as per a in payments and booking experience research behaviour: report released by Google and Bain & make them end up booking offline. Frequent flyers: Nearly 70% of them Company recently. If travel players tap these online booked online, cumulatively spent $17 The momentum is expected to users through personalised marketing, billion in 2018. They make their choices continue, and the industry will grow at messaging and travel plans, they can based on convenience, availability, a 13% CAGR to $136 billion by 2021, further augment online travel bookings. brand preference and past experience. according to the report titled ‘How Does This can be done by adopting digital Budget business traveller: 86% of India Travel’. The report outlines how technologies to influence customers them researched online whereas only India spends on travel, the influence of early in the journey and moving from 60% book online, cumulatively spent online channels in their purchase journey one-time engagement to ongoing $20 billion in 2018. This cohort makes and potential growth opportunities for relationships to have a positive impact.” their decisions based on cost of travel, travel businesses till 2021. Arpan Sheth, partner Bain & availability and consultation amongst The report cites a 12% growth in Company added: “There is a perception their personal business network. transportation ($50 billion), 13% growth amongst consumers that online Experience-oriented traveller: in lodging ($21 billion) and consumption, channels are geared towards premium Around 70% of their bookings were which includes spends on shopping, customers, along with a marked distrust done online. and cumulatively spent recreation and food, to grow at 13% ($65 around payment and pricing terms. It $22 billion in 2018. billion) over the next three years. is imperative for businesses to address They extensively research both Additionally, as more people come these concerns in order to effectively online and offline for ‘authentic’ online, smartphone penetration tap into the growing base of users.” experiences and convenience of improves and use of digital payments The report states that during key options; display high loyalty towards goes up, the report estimates that research-heavy phase of interest, preferred brand of airlines or hotels Indian travellers will spend an additional research and experience, digital plays and actively share experiences. Budget a pivotal role group traveller: 90% researched online with over 86% of and 55% booked online, cumulatively consumers being spent $29 billion in 2018. influenced by They make multiple decision- online channels. makers in the process and take the During this final decisions based on minimal cost. phase, travellers Occasional travel visiting friends/ spend their relatives: 92% researched online but maximum time only 60% booked online, spent $6 on search, travel billion in 2018. They maximize family tour provider convenience within a budget and websites, price believe online terms and conditions are comparison restrictive.
6 travelspan / JULY 2019 www.travelspan.in Travel Trade
Thailand’s Village Coconut Island appoints Nijhawan Group as India Representative
he Village Coconut Island has appointed Nijhawan Group as Ttheir representative to enhance their trade and media initiatives in India. Jintana Ngorsurachet (Yok), Assistant Director of Sales, The Village Coconut Island, said, “India is one of the biggest source markets for Thailand and the number of visitor arrivals to Phuket are continually increasing, with the year on year sale of the resort witnessing a growth of 30-60 per cent. We are excited at the opportunity of presenting innovative offers to our key Indian visitors.” She added, “We are elated by our partnership with Nijhawan Group and are confident about strengthening ties with the Indian trade partners and key stakeholders through the right marketing channels. Through this making India one of the fastest growing Island. We look forward to bringing partnership, the Island aims to target outbound markets in the world.” out the best of the resort through our segments such as MICE, wedding, FITs Nijhawan went on to say, “The marketing initiatives and increasing and female travellers.” increasing direct flights from India visitor arrivals from India.” Priyanka Nijhawan, Director - to Phuket have made it even more Located just five minutes from the Representations, Nijhawan Group, said, feasible for Indians to travel for special Phuket mainland, The Village Coconut “We feel honoured to be appointed as occasions and long weekends. Through Island retains the tranquil old-world the India representative of The Village this partnership, Nijhawan Group would charm as well as matches the modern Coconut Island. Owing to the increasing support the tour operators and travel time clock. Although discovered disposable incomes and the rising agents in their sales and marketing hundreds of years ago by the middle class, India’s GDP is growing at efforts to maximise the number of shipwrecked explorers, it offers privacy the rate of 7 per cent every year, thus, Indians staying at The Village Coconut decked with comfort of luxury.
travelspan / JULY 2019 www.travelspan.in 7 Travel Trade
2 The World’s Top 10 Airlines of 2019 1. Qatar Airways 2. Singapore Airlines 3. ana A ll Nippon Airways 4. Cathay Pacific 0 5. Emirates 6. e VA Air 7. Hainan Airlines World Airline 8. Qantas Airways 9. Lufthansa 1 Awards 10. t hai Airways announced Qatar Airways is voted the World’s Best Airline for 9 the fifth time at the 2019 World Airline Awards
8 travelspan / JULY 2019 www.travelspan.in Travel Trade
World’s Best Cabin Staff 2019 1. Singapore Airlines 2. Garuda Indonesia 3. ana A ll Nippon Airways 4. t hai Airways World’s Best Low- 5. e VA Air Cost Airlines 2019 6. Cathay Pacific 1. AirAsia 7. Hainan Airlines 2. easyJet 8. Japan Airlines 3. Norwegian 9. Qatar Airways 4. Southwest Airlines 10. China Airlines 5. AirAsiaX 6. Jetstar Airways 7. WestJet 8. Indigo 9. Ryanair 10. Eurowings
irline leaders and top airline Airways team. It is a proud moment for management from across the the airline as our constant innovation Aglobe today attended the 2019 and service standards set the The World’s World Airline Awards held at Paris benchmark in our industry.” irlines Air Show to receive their accolades Edward Plaisted of Skytrax said: Cleanest A voted for by customers. Qatar “To be named as the World’s Best Airline 1. e VA Air Airways scooped the top award being is a great recognition of Qatar Airways 2. Japan Airlines irways named the World’s Best Airline, also high standards, and recognises the 3. ana A ll Nippon A irlines winning awards for the World’s Best hard work and dedication from every 4. Singapore A Business Class, the World’s Best member of staff to satisfy customers. 5. a siana Airlines Business Class Seat and the Best To achieve this accolade for a fifth 6. Hainan Airlines/ ir Lines Airline in the Middle East. Singapore time is a remarkable achievement, and 7. Swiss Int’l A Airlines won a top accolade as the we congratulate them for this unique 8. Cathay Pacific World’s Best Cabin Crew, and was success. All of today’s award winning 9. Qatar Airways honoured with awards for the World’s airlines are voted for by customers, and 10. Lufthansa Best First Class, the Best Airline in the focus of our annual survey is for Asia and the World’s Best First Class travellers to make their own, personal Seat. choices as to which airlines they consider Qatar Airways Group Chief to be best. We operate the survey Executive, Mr Akbar Al Baker, and awards in a 100% independent said: “We are thrilled to be globally and impartial format according to the Airways as the World’s Best recognised by our customers by commitment we gave back in 1999, Airport Services, Norwegian is winning these four prestigious awards. and whilst every winner may not be the the World’s Best Low- Becoming the first airline to be named favourite of everyone, those that disagree Cost Long Haul Airline, Star as ‘Airline of the Year’ for the fifth should understand that these are the Alliance the World’s Best Airline time is a landmark achievement and, Passenger’s Choice Awards.” Alliance, Philippine Airlines as combined with three other major Other notable winners included Air the World’s Most Improved Skytrax awards, it is testament to Transat voted the World’s Best Airline, Bangkok Airways as the tireless efforts of the entire Qatar Leisure Airline, ANA All Nippon the World’s Best Regional Airline.
travelspan / JULY 2019 www.travelspan.in 9 AIRLINES
ingapore Airlines has now reconfigured its Airbus A380 cabin products – in suites, business, Spremium economy and economy class for guests travelling on Mumbai and Singapore route. Singapore Airlines first deployed its A380 to the Indian cities of New Delhi and Mumbai in 2014 The debut flight SQ423 on Mumbai-Singapore route Singapore is set to depart from Chhatrapati Shivaji International Airport, Mumbai on September 1, 2019 at 2340 hours. The new A380 is fitted with 471 seats in four classes, featuring six suites, 78 business class seats on the Airlines upper deck, 44 premium economy class seats and 343 economy class seats on the main deck. Some new offerings in suites include a full-flat bed, to introduce new which gets converted into a double-bed, a plush leather chair, two lavatories, a Lalique amenity kit, a mood lighting feature and an enhanced KrisWorld entertainment system, A380 cabin among others. The business class cabin seats comes in 1-2-1 configuration with a seat that seamlessly reclines products on into a bed. Multiple stowage compartments and a range of Penhaligon’s washroom amenities are also available. The premium economy and economy class passengers Mumbai route can enjoy amenities and offerings like new and improved seats with more stowage space, a footrest with adjustable positions and a coat hook, among others. According to the airline, “The research, design, development and installation of the new products on 19 Singapore Airlines A380s represents an investment of about US$850 million. “The new cabin offerings provide more space and privacy in all classes, featuring intimate and bespoke elements designed especially for Singapore Airlines customer.” Currently, Singapore Airlines superjumbos serve Beijing, Frankfurt, Hong Kong, Mumbai, New Delhi, London, New York, Paris, Shanghai, Sydney, Tokyo and Zurich. a380.singaporeair.com
10 travelspan / JULY 2019 www.travelspan.in AIRLINES
SilkAirLaunches First Flights Between Singapore And Busan ilkAir, the regional wing of Boeing 737-800 aircraft. of the Korean Peninsula, Busan is a Singapore Airlines, has launched The launch of the Singapore- destination famous for its natural Sthe first non-stop flights Busan route will see the introduction coastal scenery and local cultural between Singapore and Busan in South of Korean in-flight cuisine to enable attractions. A popular vacation getaway Korea. customers to enjoy classic Korean for both local Koreans and tourists The inaugural flight, MI876, departed flavours during their flight. Customers alike, Busan is hailed as the summer Changi International Airport on 1 May can expect popular Korean dishes such capital of South Korea, boasting 2019 at 2337hrs (SIN time) and arrived as Bibimbap (Korean mixed rice), Beef beautiful beaches such as Haeundae at Gimhae International Airport at Japchae (Stir-Fried Glass Noodles) and and Gwangalli. 0707hrs (Korea time) the following day. Chicken Bulgogi and Kimchi Fried Rice. Visitors to Busan can enjoy year- The flight duration was 6 hours and 30 To commemorate the inaugural round activities in the vibrant and minutes. flight, customers were presented with bustling coastal city. Travellers looking The Singapore-Busan route gifts and inaugural flight certificates to immerse themselves in Busan’s local will be served four times weekly, signed by SilkAir’s Chief Executive, Mr culture can visit Gamcheon Culture departing Singapore on Mondays, Foo Chai Woo, and the Commander of Village, a resplendent village of murals Wednesdays, Fridays and Saturdays. the flight, Captain Sheldon Rasquinha. and painted houses set on the foothills SilkAir is currently the only airline “The launch of Busan flights marks of a coastal mountain. The colourful offering regular services on the route. yet another milestone for SilkAir, as village has earned itself the nickname Customers can look forward to a full- it is the first South Korean city in our of “the Machu Picchu of Busan”. service experience, including in-flight network,” said Mr Foo. For seafood lovers, Busan is also meals, wireless in-flight entertainment “We are pleased to be providing home to South Korea’s largest seafood on SilkAir Studio, complimentary greater connectivity for travellers to market, Jagalchi Market. Additionally, baggage allowance as well as through Korea, as well as for Koreans travelling travellers can experience Busan’s check-in if they are connecting to to Singapore, with connections to the specialty foods such as the Ssiat or from another SilkAir or Singapore many destinations in the combined Hotteok, a sweet Korean-style pancake Airlines point via Singapore. The flights SilkAir and Singapore Airlines network.” stuffed with seeds, brown sugar, honey are currently operated with SilkAir’s Located on the southeastern tip and peanuts.
travelspan / JULY 2019 www.travelspan.in 11 AIRLINES
• Mobile ECG system will improve medical care for emergencies on all long-haul An ECG Lufthansa flights at an altitude of • Assists cockpit crews when making decisions regarding 10,000 meters: medical emergencies • Also new: Lufthansa Lufthansa uses passengers can now book medical travel telemedicine on board assistance its long-haul fleet
12 travelspan / JULY 2019 www.travelspan.in AIRLINES
s the first airline in the world to prepared for emergencies and receives do so, Lufthansa has equipped first aid training every year. Aall long–haul aircraft with The crew is also the mobile ECG (Electrocardiogram) well prepared Also new: Lufthansa now system CardioSecur. In case of on- offers a medical travel board medical emergencies, the for emergencies assistance service compact, intuitive system will allow and receives An additional new feature: Lufthansa flight attendants without cardiological now offers a medical travel assistance expertise to record an ECG for first aid training service in cooperation with the service passengers and send the test results every year. provider Medical Travel Companion. directly to a medical hotline on the Passengers can choose to book ground. The system has initially been either a nurse, a paramedic or a tested in 2018 on the A380 fleet and doctor to care of them during their now, it will be available for medical connection via the FlyNet WiFi entire flight. Lufthansa is the first emergencies on all long-haul aircraft network on the Cabin Mobile Device European airline to offer this service. within the Lufthansa fleet. and starts the app. The crew then The medical companion program has “The health of our passengers is connects the ECG cable to the four different packages that passengers very close to our hearts. Especially electrodes and places them on the can choose from. Depending on their when they are feeling unwell on upper body of the unwell passenger. needs, customers can for example board, they should know that they are The app records a 12-lead ECG; book medical supervision or wound in good hands with Lufthansa. The additional parameters such as the management. results of the resting ECG conducted patient’s age, weight, gender, blood directly onboard the aircraft provide pressure and oxygen saturation are Lufthansa as one of the a better basis for deciding whether it captured manually. leading airlines in the area of is necessary to divert a plane in order Health & Medicine to provide medical care on the ground Fast and accurate data All in all, Lufthansa is a worldwide in case of medical emergencies,” says transfer to doctors on the leader in Health & Medicine among Dr. Sven-Karsten Peters, a cardiologist ground via FlyNet airlines thanks to its extensive medical with the Lufthansa Medical Service, This data will then be transferred product portfolio. as he explains the advantages of the from the app to the medical hotline For more than 20 years now, system. of International SOS (ISOS). This Lufthansa has been the only Cardiovascular complaints are Lufthansa partner can be contacted commercial airline company that the most common cause of medical by pilots and pursers 24/7 in case of offers intercontinental intensive care incidents on board. If there are any medical questions. ISOS will evaluate transport: the Lufthansa Patient doctors on the flight, they have been the ECG and advise the cockpit crew Transport Compartment (PTC) is able to use the defibrillator so far as via telephone based on the gathered available for the repatriation of people a workaround to better assess the data. The cockpit crew will then who are taken ill abroad or for the situation. However, the results from have to make the final decision on transportation of patients who require that machine cannot replace an ECG. whether it is necessary to divert the intensive medical care. The high-tech plane. If there is a doctor among the product is a kind of ‘flying ICU’ (intensive Getting started with passengers on board, they can use the care unit) that unites state-of-the-art telemedical care with the expert mode on the app to monitor the technology, competent specialists and mobile ECG system heart activity. efficient processes with the comfort and Weighing only 50 grams, the compact The existing program “Doctor safety of an isolated ICU. mobile ECG system developed and on Board” allows the cabin crew to In addition to that, Lufthansa offers distributed by Personal MedSystems swiftly identify doctors present on a variety of medical services, for GmbH under the name CardioSecur board, including their specialties. This example a stretcher for pre-booked, does not take up much space or program provided by Austrian Airlines, non-intensive patient transports, weight. It consists of an app on the Lufthansa and SWISS currently has provision of medical oxygen or seminars flight attendant’s Cabin Mobile Device 11,000 participating doctors from all for stress-relieved flying as well as a (mini iPad) and a small bag with specialties who can provide assistance separate Medical Operation Center an ECG cable and four disposable in the case of medical incidents. For (MOC). 365 days a year, the Lufthansa electrodes. If a passenger complains this purpose, an optimally equipped MOC supervises medical transports of heart trouble, the system can record emergency kit that exceeds regulatory and answers passengers’ questions, for an ECG in a few short steps: First, the requirements is available, along with example regarding fitness for air travel flight attendant establishes an internet other materials. The crew is also well or taking along medication.
travelspan / JULY 2019 www.travelspan.in 13 Airlines
launchesAir directArabia flights between Sharjah and Vienna Weekly flights connecting the UAE and Austria starting September 15, 2019
ir Arabia, the Middle East and Flights operating on Saturdays Europe’s leading cultural and economic North Africa’s first and largest depart Sharjah International Airport centres. This new service linking the Alow-cost carrier (LCC), recently at 07:25 hours local time arriving at two cities will further strengthen the announced the launch of direct flights Vienna International Airport at 11:40 trade and tourism ties between both between Sharjah and Vienna, capital hours local time. The return flights nations, while providing our leisure and of Austria, starting September 15, depart Vienna International Airport business travellers with a new choice 2019. The non-stop six-hour flight to at 12:30 hours arriving in Sharjah at for value-for-money air travel.” Vienna, popularly known as the ‘City of 20:10 hours local time. Vienna is one of the world’s most Music’, will initially operate four times a On Wednesdays, flights are dynamic and culturally rich cities week, on Sundays, Wednesdays, Fridays scheduled to depart from Sharjah boasting baroque architecture, and Saturdays, and will increase to daily International Airport early in the museums and art galleries. Vienna flights starting mid-December. morning at 07:15 hours local time has been synonymous with music for Flights on Fridays and Sundays arriving at Vienna International Airport centuries, and was home to Mozart, depart Sharjah International Airport at 11:30 hours local time. The return Beethoven, Schubert and Johann (SHJ) at 17:35 hours local time arriving flights depart Vienna International Strauss. It is famous for its cultural at Vienna International Airport (VIE) Airport at 12:20 hours arriving in events, coffee houses and the very at 21:50 hours local time. The return Sharjah at 20:00 hours local time. special Viennese charm. flights depart Vienna International Adel Al Ali, Group Chief Air Arabia currently operates flights Airport at 22:40 hours arriving in Executive Officer, Air Arabia, said: to more than 170 routes across the Sharjah the next day at 06:20 hours “We are pleased to announce the new globe from four hubs located in the local time. route from Sharjah to Vienna, one of Middle East and North Africa.
14 travelspan / JULY 2019 www.travelspan.in Airlines
IndiGo announced daily non-stop flights on theKolkata-Hong Kong route from August 20 he Kolkata-Hong Kong flight will depart from Kolkata at 10.40 pm (local business and leisure travellers more depart from Kolkata at 10.40 pm time) and arrive at Hong Kong at 4.55 options to choose from. Bookings on T(local time) and arrive at Hong am (local time). this route are open with immediate Kong at 4.55 am (local time) The return flight will depart from effect,” the low-cost carrier said. Budget carrier IndiGo recently Hong Kong at 5.50 am (local time) William Boulter, Chief Commercial announced daily non-stop flights on the and land in Kolkata at 7.40 am (local Officer, IndiGo said, «We are committed Kolkata-Hong Kong route from August time), said a statement by the airline. to strengthen and grow our international 20, providing both business and leisure “Effective August 20, 2019, IndiGo network, in line with our overall growth travellers more options to choose will operate its daily flight on Kolkata strategy to meet the requirement of both from. The Kolkata-Hong Kong flight will – Hong Kong route, providing both business and leisure travellers.»
Airlines / Association KLM Royal Dutch Airlines to Host 76th IATA AGM in Amsterdam he International Air vibrant economy driven by Transport Association connectivity. It is particularly T(IATA) announced that significant that we will be KLM Royal Dutch Airlines will hosted by KLM. While we host the 76th IATA Annual work together to achieve General Meeting (AGM) sustainability, build the and World Air Transport infrastructure needed Summit in Amsterdam, the to support growth and Netherlands, on 22-23June evolve smarter regulations, 2020. KLM’s century of success This will be the third time reminds us of the constant that the Netherlands will innovations that have host the global gathering underpinned the development of aviation’s top leaders of global aviation,” said (Following events held in Alexandre de Juniac, IATA’s the Hague in 1949 and Amsterdam moment for all KLM colleagues. We Director General and CEO. in 1969). KLM is a founding member are ready and fit for the next century The decision to host the 76th IATA of IATA and is celebrating its 100th and—as one of the founders of IATA— Annual General Meeting and World anniversary this year. very proud to welcome everyone in Air Transport Summit was made at “It is absolutely wonderful that Amsterdam next year,” said Pieter the conclusion of the 75th AGM and Amsterdam was chosen for the IATA Elbers, President and CEO of KLM. World Air Transport Summit in Seoul, gathering in 2020 and that we as “The aviation industry looks forward which attracted 1,000 aviation leaders KLM can host IATA in 2020. This year to meeting in Amsterdam for the from IATA member airlines, industry in October 2019 KLM celebrates our 76th IATA AGM. The Netherlands stakeholders, strategic partners and 100th anniversary. A very special has a rich aviation history with its members of the media.
travelspan / JULY 2019 www.travelspan.in 15 EVENTS : Association
of Membership & Number of Clubs in the Asian Region with 14 Clubs and a membership base of 1183 Members. The forthcoming SKAL Asia Congress will hold tremendous value to Karnataka, with key industry leaders from the hospitality, travel and tourism industry from all parts of Asia visiting Bengaluru and Karnataka and getting a first-hand experience on our state. The event shall have speeches by leading domain experts on digital travel, marketing of destinations, motivation speakers such as Mr. Pawan Agarwal, International Motivation Speaker, Author and Educationist on the “Supply Chain Management of Mumbai Dabbawala”, Nivedha R.M, CEO & Founder at Trashcon Labs Private Limited, who has revolutionised the disposal of Trash through patented innovation technology, that has made her a celebrity in her own right. Bangalore Hosts Speaking on occasion of the inauguration, Manoj Mathew, President, SKAL Bangalore said «Bengaluru among other eloquent sobriquets is one of fastest growing cities in the world, with footprints getting stronger each day with the Asia SKAL emergence of high - end technology and a global hub for the start-up bandwagon. The three-day action-packed event Congress 2019 shall see over 250 delegates from across ten countries all aligned to promote friendship and fellowship sia Skal Congress, 2019, was and tourism industry. Its members, the through the world of tourism. ‘Doing inaugurated by Sa Ra Mahesh, industry’s managers and executives, Business among friends’ will help AMinister for Sericulture and meet at local, national, regional and you evolve and nurture relationships Tourism, Govt. of Karnataka in presence International levels to Do Business to facilitate business among our of Lavonne Wittmann, President, Amongst Friends. Skål International members. The Congress shall have SKAL InternationalTK Anil Kumar, IAS, today has approximately 17,000 several opportunities for discerning Secretary, Karnataka Tourism andManoj members in 400 Clubs throughout over members to explore opportunities Mathew, President, SKAL Bengaluru. 90 countries. Most activities occur at among ourselves.” The three-day event, which brings local level, moving up through National He further added “The event will leading luminaries of the travel, tourism Committees, under the umbrella of Skål add tremendous value to Karnataka and hospitality industry is being held in International, headquartered at the and India Tourism’s marketing effort, Bengaluru from the 27 - 30 June 2019 General Secretariat in Torremolinos, where in industry leaders from all over at the Taj MG Road, Bengaluru. Spain. Asia will get rich exposure to the India’s Skål International, founded in 1932 SKÅL in ASIA and India: With diverse culture and heritage”. in Paris is a professional organization over 2,560 members in 44 Clubs, 29 The key supporters of the event of tourism leaders around the world, grouped in five national committees include India Tourism, Karnataka promoting Global Tourism and and 15 affiliated, the Skål Asian Area is Tourism, Gujarat Tourism, Taj Hotels, Friendship. It is the only international the most diverse Area in the world. The Jammu & Kashmir Tourism and Cox & group uniting all branches of the travel Indian Chapter is the largest in terms Kings.
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Azerbaijan Airlines (AZAL) Pvt Ltd is the appointed GSA for AZAL. “India ranks very high in our list of launches direct flight linking priorities. It offers immense potential due to the high number of international travellers and their growing interest in Baku to New Delhi the region. With the launch of the direct route between Baku and New Delhi, we are confident that it would boost the flow of tourists to Azerbaijan. We expect flights to the country to double by October this year”, said Jamil Manizade, Director of Azerbaijan Airlines. “An Eastern country with a Western outlook, Baku is known as the ‘Pearl of the Caucasus’ combines history, culture and modernity. It is a vibrant city offering safe and attractive setting along the Caspian Sea. From UNESCO World Heritage Sites, to phenomenal shopping experiences, outdoor activities, luxury hotels, and beautiful venues and locations for weddings and honeymoons, Azerbaijan is a perfect destination for couples, families, and friends, Azerbaijan offers the perfect landscape for Indian travellers of all kinds”, said Jamil Manizade, Director of Azerbaijan Airlines. acked by its core philosophy to With the launch of this service, flight “We are proud to be partnering with provide strong regional network will be departing from Terminal 3 of Azerbaijan Airlines on this venture. Bcoverage, Azerbaijan Airlines the Indira Gandhi International Airport. Our rich legacy and vast experience (AZAL), the flag carrier and largest airline It will be scheduled every Wednesday in hospitality sector along with our of the country of Azerbaijan today scaled and Saturday starting from 26 June, dedicated team has put us in good yet another new height by launching its 2019 arriving in Baku at Terminal 1 stead. As always, we will delight our direct flight linking Baku to New Delhi. of the Heydar Aliyev International privileged customers with seamless The news comes in the wake of Airport. and effective service. To this end, we Azerbaijan’s robust customer-friendly Air tickets can be booked online have worked out a robust marketing strategy to offer greater connectivity through the offices of AZAL’s official plan including attractive packages for from India to Baku, thereby saving agents. Importantly, tourist visa for potential customers”, said Geetanjali time and enhancing comfort for its Azerbaijan can be obtained online Alamshah, Founder, Director, Moxie esteemed passengers. through in India, Moxie Hospitality India Hospitality India Pvt Ltd.
travelspan / JULY 2019 www.travelspan.in 17 Airlines Lufthansa improves travel experience on short-and medium-haul routes
pressure distribution. Thanks to the brands Lufthansa, SWISS and Austrian • innovative slimming of the backrest, remain clearly recognizable thanks New, innovative guests enjoy even more personal to individual design elements. The seats make space. This is achieved by the newly standardization applies to all aircraft of travelling even developed horizontal arrangement of the A320 family, which will be delivered more comfortable the literature bag above the table. In to the three hub airlines from now on. addition, travelling is not only more The standardization focused on the • USB port, tablet comfortable during the flight, but also large, cost-intensive components such holder and more during taxiing, take-off and landing: as the cabin design and the galleys. personal space instead of the previous 12 degrees The Airbus A321neo is now during these three phases, guests configured and unified in such a way • First Airbus travel constantly comfortably with a that aircraft can be adapted quickly A321neo delivered 20 degree inclination of the backrest; and easily when transferred between with single cabin business class guests can even adjust Lufthansa Group airlines. This enables the backrest to 26 degrees during the the Lufthansa Group to react faster and for all Network cruise. more flexibly to current developments Airlines Each row of seats has its own and to move aircraft and capacities • Reduction of CO2 USB ports in the current and future more easily and efficiently to another standard, which for the first time airline or to another hub. Costs for emissions through in the Lufthansa Group will also be adjustments and lay times can be new engines available on short-haul flights. In future, significantly reduced. In addition, the Lufthansa Group passengers will also standardization will lead to further be able to set up their own tablets even synergies in aircraft purchasing. more conveniently. A special column ufthansa customers can now has been inserted into the table to Reduction of CO2 emissions enjoy a completely new flight facilitate the tablet holder. through new engines Lexperience on short- and “Many customer feedbacks have In addition to benefits for customers, medium-haul routes. The Group been incorporated into the design of the reduction of weight and thus CO2 has now received its first A321neo the seat. We received a lot of positive emissions as well as maintenance costs in Frankfurt, which will be operated feedback on the new features. We are were the focus of development. The by Lufthansa. New on board: a new, therefore convinced that the new seat Lufthansa Group Airlines expect more improved seat for an even more and the modern ambience of the cabin than 100 brand-new Airbus A320neo comfortable travel experience, which is will further improve the travel comfort family aircraft by 2025. The newly jointly introduced by the three Network of our guests,” says Paul Estoppey, developed engine technologies from Airlines, Lufthansa, SWISS and Austrian Head of Product Management Cabin Pratt & Whitney and CFM International Airlines. Lufthansa Group Hub Airlines. as well as the aerodynamic wingtips The Italian manufacturer Geven (sharklets) with which the aircraft are clearly won the contract to produce the Uniform cabin for all equipped will lead to a significant fuel seat. The comfortable full-structure Network Airlines reduction of up to 20 per cent per seat upholstery of the seat and the backrest The first A321neo now flies for the first kilometer. An A320neo taking off has a ensure a noticeably pleasant sitting time with a cabin harmonized for all 50 percent smaller noise contour than experience thanks to ergonomic three Network Airlines. The three airline other aircraft of this type.
18 travelspan / JULY 2019 www.travelspan.in Airlines
Zurich by 4.6 percent and in Frankfurt by 1.9 percent. Lufthansa German Airlines transported more than 6.2 million Lufthansa Group passengers in April, a 4.9 percent airlines raise number of increase compared to the same month last year. A 3.6 percent increase in seat passengers to 12.5 million in kilometres corresponds to a 6.4 percent increase in sales. The seat load factor April 2019 rose by 2.2 percentage points to 82.9 per cent. • N umber of passengers rises by 3.0 percent year-on-year Eurowings increases supply and sales • Capacity utilisation up by 2.0 Eurowings (including Brussels Airlines) percentage points to 83.3 carried around 3.2 million passengers per cent in April. Among this total, 2.9 million passengers were on short-haul flights • Strongest passenger growth and around 300,000 flew on long-haul at Vienna hub flights. This corresponds to a reduction of 2.3 per cent compared with the n April 2019, the Lufthansa Group German Airlines, SWISS and Austrian previous year, resulting from a reduction airlines welcomed 12,5 million Airlines carried more than 9.3 million of 4.1 per cent on short-haul flights Ipassengers. This shows an increase passengers in April – 5.0 percent more and an increase of 19.1 per cent on of 3.0 percent compared to the previous than in the prior-year period. Compared long-haul flights. April capacity was 3.4 year’s month. The available seat to the previous year, the available seat percent above its prior-year level, while kilometres were up 4.0 percent over the kilometres increased by 4.1 percent its sales volume was up 5.8 percent, previous year, at the same time, sales in April. The sales volume was up by resulting in an increase of seat load increased by 6.5 percent. In addition as 6.7 percent over the same period, with factor by 1.9 percentage points to 83.1 compared to April 2018, the seat load an increasing seat load factor by 2.0 percent. factor rose by 2.0 percentage points to percentage points to 83.3 percent. In April, the number of seat- 83.3 percent. kilometres offered on short-haul routes Cargo capacity increased by 9.3 Strongest passenger growth at was decreased by 3.4 per cent, while percent year-on-year, while cargo Vienna hub the number of seat-kilometres sold sales decreased by 4.2 percent in In April, the strongest passenger growth decreased by 0.6 per cent over the same revenue tonne-kilometre terms. As a of the network airlines was recorded at period. This results in a seat load factor result, the Cargo load factor showed a the Vienna hub with 5.9 percent. The of 82.6 per cent, which is 2.3 percentage corresponding reduction, decreasing by number of passengers increased by 4.3 points higher on these flights. On long- 8.4 percentage points to 59.3 percent. percent in Frankfurt and Zurich each, in haul flights, the seat load factor increased Munich they increased by 2.6 percent. by 0.8 percentage points to 84.1 per cent Network Airlines with more than The underlying offer also increased over the same period. The 18.0 per cent 9.3 million passengers to varying degrees: in Vienna by 6.8 increase in capacity was offset by a 19.1 The Network Airlines including Lufthansa percent, in Munich by 6.2 percent, in per cent increase in sales.
travelspan / JULY 2019 www.travelspan.in 19 Airlines / NTO
bu Dhabi, United Arab Emirates – Etihad Airways, the national airline of the UAE, has partnered with Visit ACalifornia to promote the Golden State to travellers from around the world. The agreement was announced this week at the Arabian Travel Market in a signing ceremony with Robin Kamark, Chief Commercial Officer Etihad Aviation Group and Caroline Beteta, President & CEO for Visit California. The partnership between Etihad Airways and Visit California will involve the organisations collaborating to promote travel to California as a destination from both Abu Dhabi and other key markets. The two sides will be Etihad Airways developing a strategy and promotion plan to drive tourism and highlight the many attractions that California offers to international travellers. Etihad Airways operates regular scheduled flights to Los Partners Angeles. Travellers to the United States from Abu Dhabi benefit from the purpose-built US Customs and Border with Visit Protection (CBP) facility at Abu Dhabi International Airport, allowing passengers to process all immigration and customs inspections in Abu Dhabi before they depart. Abu Dhabi California to International Airport is one of only a handful of airports outside North America that offer the CBP facility. Robin Kamark, Chief Commercial Officer Etihad Aviation Increase Tourism Group commented: “The West Coast of America including Los Angeles is an important market for the Etihad Airways to America’s network and we are proud to partner with Visit California to showcase the many delights of the Golden State to our guests. The convenience of the pre-clearance customs Golden State facility means that travelling to California today is an incredibly attractive option for guests travelling from Abu Dhabi. We look forward to working with our partners to promote the opportunities available to our customers in the Middle East and further afield.” “Visit California is thrilled to partner with Etihad Airways to increase travel between the UAE and California,” said Caroline Beteta, President & CEO of Visit California. “This agreement is an exciting step that will help promote California’s unique and world renowned brand to tourists and holiday makers from across the region.”
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Air India to resume additional Delhi-Colombo flight from July 15: Civil Aviation Minister and paid tributes to the victims of the deadly terror strikes. Out of 258 people killed, 11 were Indians. Puri said in a tweet on Sunday, “Honouring the spirit of friendship & mutual cooperation between India & Sri Lanka, & to express solidarity with the people of the island nation, I am delighted to announce the resumption of additional Air India flight between New Delhi & Colombo from 15th July 2019.” “Having spent several ir India will resume its additional Sri Lanka that targeted churches and years as a young diplomat posted in flight on Delhi-Colombo route luxury hotels, killing total 258 people Colombo, Sri Lanka & its wonderful Afrom July 15, Civil Aviation and injuring 500 others. people will always have a cherished Minister Hardeep Singh Puri said on In Colombo, Prime Minister Narendra place in my life. Also, not many people Sunday. Modi on Sunday pledged India’s know that I was in Colombo when The national carrier had stopped solidarity with the people of Sri Lanka Prime Minister Shri Narendra Modi operating the additional flight after the as he visited the St Anthony’s church, summoned me to Delhi to join his team April 21 Easter Sunday terror attack in one of the sites of the horrific attacks, in September 2017,” he added. IndiGo to start flights onDelhi-Chengdu route, sale of tickets to open soon
ndiGo will start its daily non-stop trade, cultural and tourism values. We passenger market, said in a statement. flight on the Delhi-Chengdu route hope to further strengthen this relation IndiGo said that it would be opening Ifrom 15 September onwards. With by announcing our entry into China,” he the sale of tickets for flights on the Delhi- this, Chengdu will be IndiGo’s 19th added. Chengdu route as soon as it secures “the international destination While the low-cost carrier is requisite regulatory approvals”. Announcing its entry into the operating on five other international IndiGo starts daily non-stop flights Chinese market, low-cost carrier IndiGo routes in Asia, the new flight from on Kolkata-Hong Kong route from Wednesday said it will start its daily September 15 will make Chengdu August 20 non-stop flight on the Delhi-Chengdu the airline’s 19th route from September 15 onwards. international William Boulter, Chief destination. “This Commercial Officer, IndiGo said, will be the first “This is truly a milestone moment for non-stop service all of us at IndiGo. India is witnessing a between Chengdu much higher growth rate with respect and India,” IndiGo, to aviation and currently, the India- which is India’s China route is underserved by Indian largest airline with carriers.” “China is a market with around 50 per cent immense potential and holds prominent share in domestic
travelspan / JULY 2019 www.travelspan.in 21 Airlines
United Airlines and Vistara Agreement enables United customers Establish Codeshareto travel Agreement seamlessly to more than 20 destinations throughout India while earning MileagePlus frequent flyer miles
nited Airlines today announced it currently operates more nonstop service has entered into a new alliance to India than any other U.S. carrier. Uagreement with New Delhi-based “United Airlines has served India airline, Vistara. The agreement, effective from our New York/Newark hub for more in Fall 2019, further expands United’s than 14 years and in December of this global route network to more than 20 year will begin operating new nonstop destinations throughout India. United service between San Francisco and New
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Delhi,” said John Gebo, United’s senior next level with this codeshare agreement. Connecting flight opportunities from vice president of Alliances. “We are It helps us offer an extended global Mumbai and New Delhi further enhances pleased to enter into this new alliance network to our customers and gives us United’s network offering from its U.S. agreement with Vistara to offer our the chance of welcoming travelers from hubs in New York/Newark and San customers traveling between the United across the world to experience Vistara’s Francisco. States and India seamless access to award-winning hospitality and service Reciprocal frequent flyer benefits more destinations throughout India.” in India. With United Airlines, we share – United MileagePlus members earn United has served India since 2005, the passion for staying ahead of the and redeem frequent flyer miles on all offering customers year-round daily curve to delight customers, and we’re Vistara routes and Vistara’s Club Vistara nonstop flights between New York/Newark confident that our respective customers members earn and redeem frequent flyer and Mumbai and New Delhi. Beginning will truly enjoy the shared benefits of miles on all Vistara and United routes. Dec. 5, 2019, United’s seasonal service this collaboration,” Sanjiv Kapoor, Chief United will place its UA* marketing between San Francisco and New Delhi Strategy & Commercial Officer, Vistara. code on more than 20 flights operated will enable business and leisure travelers In addition to convenient, one- by Vistara (subject to government nonstop access from the U.S. West Coast. stop connections to more than 20 approval). The new flight will connect customers destinations from Mumbai and New Coordinated United and Vistara from more than 80 U.S. cities to India Delhi, the new United/Vistara alliance customer service. with just one stop in San Francisco. agreement enables United customers Single ticket booking and checked “We’re very happy to take our traveling from the United States with a baggage to the customer’s final partnership with United Airlines to the seamless travel experience including: destination.
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Pratt’s geared turbofan and could hurt future sales campaigns. Since induction IndiGo places $20-bn in 2016, Pratt & Whitney engines have faced multiple issues, primarily because of design flaws that have grounded order for CFM engines planes, delayed deliveries, and prompted hundreds of millions of dollars in CFM International will deliver the first engine by 2020 compensation claims. Operational problems stretched ndiGo has ordered jet engines worth “The CFM LEAP engine will allow from long engine start up time delaying $20 billion from a joint venture of IndiGo to maintain its strong focus on turnaround of aircraft, problems with IGeneral Electric, US, and France’s lowering operating costs and delivering the seal of the engine and durability Safran SA, the low-cost airline fuel efficiency with high standards of issues with the turbine blades. The announced on Monday. With this, the reliability. This new partnership will situation turned worse in March 2018 biggest buyer of Airbus SE A320neo allow IndiGo to continue to provide when Indian aviation regulator the planes seems to be moving away from affordable fares to its customers.” Directorate General of Civil Aviation Pratt & Whitney engines, which have The order is a blow to Pratt, a grounded 11 A320 Neo aircraft been experiencing glitches. division of United Technologies, which including eight of IndiGo. The order for 280 engines to power has grappled with delivery delays and The regulator had heightened Airbus A320neo and A321neo aircraft groundings in India after spending scrutiny on the turbines leading to will include service and maintenance, $10 billion to develop its fuel-efficient higher removal of engines, which the airline’s statement said. geared turbofan for single-aisle jets. caused a shortage of spare engines CFM International, the GE-Safran The new deal strengthens CFM’s and forced planes to be grounded till venture, will deliver the first engine presence in India, the world’s fastest October last year. by 2020. This was first reported by growing aviation market last year. The “Pratt’s GTF engine has been Business Standard in its May 30 edition. local affiliate of Singapore Airlines and fantastic for operators in terms of “We are pleased to partner with CFM state-run Air India are already using its fuel efficiency, reducing fuel burn by for our next batch of Airbus A320neo turbines. almost 16 per cent. But A320 Neo and A321neo aircraft,” said Riyaz A move by IndiGo, Asia’s biggest operators across the world feel that the Peermohamed, chief aircraft acquisition budget carrier by market value, to CFM stabilization period for this engine has and financing officer, IndiGo. He added, would be a key reputational negative for been far longer than initially promised.
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Finnair recognized as the ‘Best Airline in Northern Europe’ for the tenth consecutive year by Skytrax
services on many fronts. The roll- out of Finnair’s state-of-the-art internet connection on its European Airbus fleet is almost done. The brand- new Finnair Platinum Wing and parts of the totally renewed Finnair Business Lounge in the Helsinki Airport’s non-Schengen area are now open for customers. Finnair has also developed its digital services for customers and its mobile application has been downloaded over 1.5 million times. “A tenth consecutive win for Finnair as the Best Airline in Northern Europe is a fantastic achievement and a very clear acknowledgement of the continued improvements that the airline is making across its network,” says Edward Plaisted, CEO of Skytrax. “The staff and management of Finnair should be proud of achieving such a high recognition this year.” or the tenth consecutive over 300 airlines. The World Airline Awards by year, Finnair has been named “We are truly proud and honored Skytrax are regarded as the primary FNorthern Europe’s Best to receive this highly respected benchmarking tool for passenger Airline by Skytrax at the World award for the tenth consecutive satisfaction levels of airlines Airline Awards event held today year,” said Piia Karhu, SVP, Customer throughout the world. The awards are at the Paris Air Show. The World Experience at Finnair. “This award is a referred to by media around the world Airline Awards by Skytrax are clear demonstration of the dedicated as “the Oscars of the aviation industry”. based on an independent survey work our team does to offer our The passenger survey analyses of over 21.65 million passenger customers a smooth and comfortable customer satisfaction for the overall entries taken between September travel experience.” airline passenger experience, at both 2018 to May 2019 and covered Finnair has developed its the airport and on board the aircraft.
travelspan / JULY 2019 www.travelspan.in 25 Airlines
Virgin Atlantic secures cleanest, youngest fleet yet with introduction of the airbus A330neo
irgin Atlantic becomes the The new planes are designed to increasing the proportion of owned first UK airline to order the be 13 per cent more fuel and carbon aircraft in its fleet. VA330-900neo, strengthening efficient than the A330-300 they The aircraft will be exclusively partnership with Airbus and Rolls Royce replace and will deliver a 50 per cent powered by the Rolls Royce Trent By 2024, the fuel efficiency of Virgin reduction in airport noise contour. Over 7000 engine, drawing on more than Atlantic’s fleet will have improved by 32 a ten year period, 2014-2024, the fuel 50 million flying hours of experience per cent and the average aircraft age efficiency of Virgin Atlantic’s fleet will from the Trent 700, which powers will halve to just 5.3 years have improved by 32 per cent. the original version of the A330. The Fleet transformation positions Virgin The order, valued at $4.1billion, is 68-72,000lb thrust Trent 7000, which Atlantic for sustainable future as the a crucial step in Virgin Atlantic’s fleet entered service in November last year, second flag carrier at an expanded transformation programme which delivers a step change in performance London Heathrow Airport will see 100 per cent of the airline’s and economics compared to the Trent Virgin Atlantic has become the first planes replaced over a ten year period, 700. UK airline to announce a firm order creating one of the youngest fleets in The new aircraft will offer all Virgin for 14 Airbus A330-900neos, with an the skies with an average age of just Atlantic cabins; Upper Class, Premium additional six as options, reaffirming 5.3 years. Of the firm order, eight will and its three tiers of Economy; its commitment to flying the cleanest, be purchased and six leased, as Virgin Delight, Classic and Light, allowing for greenest fleet in the sky. Atlantic continues its investment into continuous evolution of the airline’s
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award-winning customer proposition, efficiency of our aircraft by 32 per provides a 14% improvement in fuel working with frequent flyers to ensure cent.” efficiency per seat.” Virgin Atlantic continues to offer the “We will be proud to operate the Launched in July 2014, the A330neo best possible travel experience for youngest, cleanest fleet yet, with an Family is the new generation A330, customers. The aircraft will operate average age of just over five years. It comprising two versions: the A330- on both business and leisure routes also allows us to continue innovating 800 and A330-900 sharing 99 percent for the airline worldwide with bases at for our customers to create an on- commonality. It builds on the proven London Heathrow, London Gatwick and board experience we know they will economics, versatility and reliability of Manchester Airports. love.” the A330 family, increasing range by up to 1,500 nm compared to the majority Shai Weiss, CEO of Virgin Chris Cholerton, Rolls-Royce, of A330s in operation.” Atlantic, commented: President – Civil Aerospace, In addition to announcing new “2019 marks a return to growth for said: aircraft today, Virgin Atlantic will Virgin Atlantic as we strive to become “We are deeply honoured to power the welcome its first Airbus A350-1000 the most loved travel company and A330neo, which is already becoming an this summer, which includes a custom the nation’s second flag carrier at an aircraft of choice for prominent carriers made Upper Class cabin, featuring expanded Heathrow. such as Virgin Atlantic. We are also a brand new suite and social space. A fundamental part of our strategy extremely proud that the Trent 7000 Further contributing to its growth is collaboration with partners and our will be the fifth Trent variant operated strategy, the airline recently revealed announcement today with Airbus and by Virgin Atlantic – this is the Power of its 27th daily service from London Rolls Royce, following the launch of the Trent family of engines. Heathrow and its third new route our A350-1000 this summer, takes “We have great respect for Virgin announcement this year. Flights to Tel our partnership to the next level. Atlantic’s fuel efficiency initiatives and Aviv, Israel and Mumbai India are due to The acquisition of 14 A330neos commitment to improving sustainability commence in September and October will play a pivotal role in our fleet across its business, and we look 2019 respectively, with flights to São transformation and it is testament forward to helping the airline achieve Paulo, Brazil starting in 2020, marking to our sustainability commitment; by these targets by powering its A330neo the airline’s first venture into South 2024, we will have improved the fuel fleet with the Trent 7000 engine, which America.
Virgin Atlantic’s inaugural Pride Flight takes to the skies n Friday 28th June 2019, Spirits were high as boarding Corporate involvement in Pride is an 284 people took to the skies commenced amid a sea of rainbow flags ongoing debate. Speaking after the Ofor Virgin Atlantic’s inaugural and glitter. On-board entertainment flight, Sir Richard Branson said that Pride Flight, in honour of the 50th included drag queen bingo - along with companies changing their logos for anniversary of the Stonewall riots. plenty of spontaneous singalongs. DJ Pride were making “at least [...] a step An all-LGBT+ crew were joined by sets, particularly Jodie Harsh’s, saw the in the right direction”. partygoers and celebrities including plane’s bar area resemble a nightclub. This weekend sees New York host drag queen Courtney Act, and Titus Even the afternoon tea served WorldPride, with an estimated 4million Burgess (of Netflix hit The Unbreakable was Pride-themed, with rainbow people expected to attend. Tree Kimmy Schmidt), who led the mini eclairs, while the house cocktail Sequoia, an 80-year-old veteran of the entertainment and said the cause was was a Virgin-red gin mix. A welcome uprising who still works at the Stonewall close to his heart and that he wouldn’t committee cheered passengers as they Inn today, recounted the events of June have missed the opportunity to be on arrived at Newark Liberty International 28, 1969, when police raided the bar, board. Airport, and the crew received a roof- trying to plant drugs, and the community Drag queen DJ Jodie Harsh also raising reception upon disembarking. fought back. A year later, the first Pride performed on the flight, named VS69 Tickets to the flight, which started at march took place, a couple of hundred after the year of the uprising, from a £399 return, sold out in 24 hours. people walking up to Central Park. Tree significantly more colourful than usual Saara Aalto also performed on the said: “We figured that was it forever. And Heathrow Terminal 3 to New York. Pride Flight from London to New York. look at now - 50 years.”
travelspan / JULY 2019 www.travelspan.in 27 Airlines
irgin Holidays and Virgin Atlantic took Pride celebrations Vto new heights as the UK’s first Pride Flight took to the skies, celebrating World Pride 2019 and the 50th anniversary of the Stonewall Uprising. Passengers were treated to six hours of Pride extravagance with a troupe of drag queens leading games, inter-seat dating and a set from DJ Jodie Harsh who kept everyone dancing. Actor and singer Tituss Burgess (of Unbreakable Kimmy Schmidt fame) belted out his favourite songs halfway across the Atlantic to a rowdy crowd of 300 passengers. He said: “Let me be perfectly queer – the Virgin Pride Flight was an event to remember.” Jodie Hash said there was just an “incredible amount of positive energy” on the flight, and it was “the ultimate party in the sky”. There were also lots of celebrity passengers joining in the fun, including entertainer Courtney Act, Grammy-winning singer songwriter MNEK, Strictly Come Dancing star AJ Pritchard, model and activist Munroe Virgin Bergdorf, television darling Scarlett Moffatt and singer of the official Pride flight takes London Pride song Saara Aalto. It was a momentous day for 80-year old Stonewall veteran, Tree to the skies Sequoia, who recalls the night of the Stonewall Uprising and how the world changed after the demonstrations. Tree still works as a bartender at the Stonewall Inn in New York, where the riots kicked off in 1969. The flight is just the beginning of Virgin’s World Pride 2019 celebrations, in partnership with NYC & Company and the Alliance for Downtown New York, with guests set to take part in a host of activities including a party at the One World Observatory. Diversity and inclusion has long been a priority for Virgin Holidays and Virgin Atlantic. In 2016, Virgin Holidays launched a three-year plan to become one of the most inclusive companies in travel with a programme addressing employees, customers and the destinations it serves.
28 travelspan / JULY 2019 www.travelspan.in AIRLINES / ASSOCIATION IndiGo, SpiceJet, GoAir To Report Record Profits In 2019-20, Says CAPA Report
back their planes from the crisis-hit airline and its domestic slots as well as international rights have been given temporarily to other airlines by the central government. A large number of aircraft, which were taken back by Jet Airways’ lessors due to non-payment of dues, have now been leased to SpiceJet. As a result, CAPA said, “SpiceJet is strengthening and emerging as the clear No.2 airline in the market. Within 12 months, its domestic market share could approach 25 percent, a size that accords it strategic importance in the he three leading Indian low- “IndiGo alone could be on track to sector.” cost airlines—IndiGo, run by report a profit of $400-500 million. “This is a tremendous achievement TInterglobe Aviation Ltd., SpiceJet Meanwhile the combined fleet size of for an airline that was within hours of Ltd. and GoAir—are each expected to Indian LCCs is expected to cross 500 closure less than five years ago,” it said report record profits in 2019-20, airline aircraft this year,” it added. Overall, in the report. The Jet Airways crisis has consultancy firm CAPA said in a report the domestic air traffic growth will be left a notable gap in the international on Thursday. Moreover, the domestic “muted”, with full-year traffic growth market, it said. capacity, which has been lost as a result expected to be below five percent year- “As a result Indian carriers, of the Jet Airways crisis, should be on-year, it said. CAPA said that after particularly IndiGo and SpiceJet, but restored by the end of September, it said. the Jet Airways crisis, “recovery in the also GoAir will increase their focus According to CAPA, the growth international sector may take 1-2 years”. overseas,” the report said. Indian low- in domestic capacity would then According to CAPA, the international cost airlines are expected to deploy resume in the second half of 2019-20. traffic is likely to remain “flat at best”, 40 additional narrow-body aircraft on “IndiGo, SpiceJet and GoAir are each and could show a decline of up to five regional international routes in 2019- expected to report record profitability percent. Jet Airways (India) Ltd. had 20. “In the race to fill the space left in FY2020,” Centre for Asia Pacific “temporarily” shut down its operations by Jet Airways, decisions on some Aviation said in its report CAPA India on April 17 this year as it had ran out of new routes may be rushed,” the airline Quarterly Market Insights. funds. Since then, lessors have taken consultancy firm said.
travelspan / JULY 2019 www.travelspan.in 29 Airlines
finaugural lydubai’s flight lands in Naples • flydubai has inaugurated ubai-based airline flydubai regional media. On arrival in Naples, the celebrated its inaugural delegation was met by Roberto Barbieri, its new service to Naples, Dservice to Naples (NAP) today CEO of Naples Airport and Margherita becoming the first UAE becoming the first national carrier for Chiaramonte, Business Aviation national carrier to offer the United Arab Emirates (UAE) to offer Development Director, Naples Airport. direct flights from Dubai direct flights from Dubai. With up to Commenting on the occasion, five flights a week, Naples becomes Jeyhun Efendi, Senior Vice President, • The new route is flydubai’s second destination in Italy Commercial Operations and codeshared with Emirates after it launched flights to Sicily’s E-commerce at flydubai said: “We are and gives passengers Catania last year. delighted to be flying to Naples, the Onboard the flight was a senior second destination we have launched access to more than 200 delegation led by Jeyhun Efendi, Senior in Italy in a year. It is another example destinations worldwide on Vice President, Commercial Operations of flydubai’s decade long commitment the combined network and E-commerce at flydubai and Thierry towards opening up underserved Aucoc, Emirates Senior Vice President, markets and giving those in Italy Commerical Operations, Europe, more opportunities to benefit from Russian Federation and Latin America, direct flights to Dubai and beyond on together with representatives from the our network. We look forward to the
30 travelspan / JULY 2019 www.travelspan.in Airlines
increased opportunities for trade and tourism that this new route will bring.” We look forward to the increased flydubai Business Class passengers can enjoy a comfortable spacious opportunities for trade and tourism that seat, a choice of meals from an this new route will bring. internationally-inspired menu, a generous checked baggage allowance and fast track through immigration and security. They also are offered Europe, Russian Federation and Latin UAE visitors to Italy were the highest complimentary access to In-Flight America. spenders from the Middle East in 2017 Entertainment (IFE) system, with over Emirates and flydubai entered a with visitor numbers increasing by 1,000 hours of entertainment on HD comprehensive codeshare partnership 21.97%. touchscreens. Passengers in Economy in October 2017, offering passengers Roberto Barbieri, the CEO of Naples are offered comfortable RECARO seats a number of benefits, including Airport said: “With flydubai flights and can purchase an extra-legroom codeshare routes to 84 destinations. to Dubai we are providing a door to seat and light snacks or preorder hot Both airlines will continue to offer the UAE and to the East, along with meals prior to their flight and access to travel experiences reflecting their opportunities to travel to destinations In-Flight Entertainment. individual brands, while passengers such as Australia and Thailand, which Emirates will codeshare on this route enjoy increased flight frequencies, were previously not reachable until last and for bookings under the codeshare, flexibility with flight options and access week and are now just a one stop away. Emirates passengers will receive to an expanded global network. The All flydubai flights are codeshared with complimentary meals and the Emirates codeshare also provides passengers Emirates and from Dubai’s aviation hub checked baggage allowance on flights with the convenience of travelling it will be possible to continue onwards operated by flydubai in Business and on a single ticket with seamless to numerous destinations around the Economy class. point to point baggage handling, the world. Along with the recent opening “Through our codeshare partnership, alignment of the Skywards frequent of connections with North America Emirates’ customers from across our flyer programme and a smooth transfer the Campania region is connected to global network, particularly from key during transit in Dubai. the East, facilitating both trade and inbound markets such as Australia, Italy is an important centre for travel to exotic places. Incoming tourist Japan and China, will now also be able commerce, trade and industry and flows from Asia and Australia will be to easily access Naples, while local has become increasingly popular easier and we expect the local tourism travellers in the Naples region can among travellers from across the economy to benefit and grow”. connect seamlessly from their flydubai region and the wider flydubai network. flydubai’s route network in Europe flight to Emirates flights at our Dubai As one of the largest cities in Italy, currently includes 27 points in Bosnia, hub to popular destinations such as Naples is home to a wealth of cultural Bulgaria, Croatia, Czech Republic, Thailand, Australia, Egypt and China,” attractions, great food and the Finland, Italy, Macedonia (FYROM), said Thierry Aucoc, Emirates Senior beautiful Amalfi coastline. According to Poland, Romania, Russia, Serbia, Vice President, Commercial Operations, the Italian Government Tourist Board, Slovakia, Turkey and Ukraine. Airlines
Flynas to launch Riyadh-Delhi flights from July 1 lynas, Saudi Arabia’s national between Hyderabad and Riyadh on As part of its global expansion low-cost carrier airline, Monday Friday and Sunday. strategy, Flynas will also be Fannounced the launch of weekly In addition to these flights, the introducing more new destinations five direct international flights between new flights between the two cities are including flights from different Saudi Riyadh and New Delhi from July 1. scheduled on Tuesdays and Thursdays cities to Vienna, Batumi, Baku, Tbilisi According to a release from the every week starting July 1, the release and Athens from June 2019, the airlines, these new flights are being added. airlines said. introduced as a part of the airlines global expansion strategy. The airlines also is adding two more flights between Hyderabad and Riyadh taking to the total number of flights to four per week between these two cities. Flynas will operate these 5 new flights every week between King Khalid International Airport (Riyadh, KSA) and Indira Gandhi International Airport (New Delhi, India), it said. The scheduled flight operations will be on Monday, Tuesday, Wednesday, Friday and Sunday. Flynas currently operates flights
GoAir Inducts 50th Plane To Its Fleet, To Add One Aircraft Every Month
udget airline GoAir has inducted its 50th aircraft, an Airbus A320neo, and plans to Badd one aircraft per month going forward, parent Go Airlines (India) Ltd. said Thursday. With this, the Wadia Group airline has doubled its fleet size in less than two years. It had 25 planes in its fleet in November 2017. GoAir, which flew 13.55 lakh passengers in May, said it is on course to touch the 100-million passenger mark over the next two years. The airline currently operates 270 daily flights connecting 24 domestic and four international destinations. “In 2016, we looked at an aggressive business strategy. That year we doubled our Airbus A320 aircraft order to 144 to accelerate our growth and at the same time staying profitable,” Jeh Wadia, managing director and acting chief executive of Go Airlines (India) Ltd., said in a statement. “Those goals continue to be our guiding principle from a business perspective.”
32 travelspan / JULY 2019 www.travelspan.in INDIA
Odisha Tourism Showcases its Offerings as India’s Best Kept Secret
ourism Minister of Odisha Mr. following the stellar organisation of the under the dynamic leadership of Chief J. P. Panigrahi on 1st July 2019 Asian Athletics Championships 2017,” Minister Mr. Naveen Patnaik, that we Tled a delegation at a roadshow he said. call upon you to collaborate with us organised by FICCI in Mumbai. Mr. Dev highlighted the key facets in our endeavour to give the best of The roadshow witnessed the of Odisha’s tourism potential starting India’s best kept secret to India and the participation of over 150 tour and from stunning naturally endowed world.” travel operators from the city, who locations and sprawling biodiversity to Mr. J K Mohanty, Co-Chairman - conducted rapid B2B networking with significant monuments and unique art Tourism Panel, FICCI Odisha State 18 leading tour operators from Odisha, and craft. “We are especially focusing Council and Chairman & Managing who were part of the delegation. on segments like ecotourism, ethnic Director, Swosti Group said that Commissioner cum Secretary and handicrafts tourism, besides Odisha is promoting Beach Tourism; Mr. Vishal Dev highlighted key capitalising on niche segments like Eco Tourism; Buddhist Tourism; offerings of Odisha across segments heritage homestays and adventure Heritage Tourism; Religious Tourism; such as heritage tourism, ecotourism, tourism, so that more tourists can Medical Tourism; Travel Tourism; ethnic tourism, and spiritual tourism explore the unexplored parts of Tribal Tourism; Wellness Tourism; amongst others. He emphasised the Odisha -- apart from the most popular Cruise Tourism; Sand Art Tourism and importance of the segment in terms destinations like Puri and Konark,” he Adventure Tourism, in a mission mode. of enhancing the state›s global brand said. Odisha, which witnessed 1.5 crore image. Tourism Minister of Odisha Mr. tourist footfalls in 2018, hopes to see “Bhubaneswar, one of India’s Panigrahi hailed the government’s the numbers rise to over 2.5 crore in smartest and most liveable cities, is resolve and success at leading the 2021. The state boasts some exciting being increasingly connected to other state’s recovery from Super Cyclone tourist circuits including diverse wildlife parts of India and the world. It is this Fani’s devastating impact. He said, “I tours across 18 protected areas and city which received commendations take great pride in announcing that two national parks, an enigmatic from the sporting world’s who’s who Odisha will be celebrating the colourful Buddhist circuit, apart from the for conducting arguably the best Jagannath Rathyatra from 4 to 12 July, spiritually exhilarating Golden Triangle sporting events ever in the form of the just 2 months after the cyclone ravaged Heritage Circuit of Bhubaneswar - Puri Odisha Men’s Hockey World Cup 2018, Puri. It is with this very dedication - Konark.
travelspan / JULY 2019 www.travelspan.in 33 TECHNOLOGY : AIRPORTS
atarWelcomes More Visitors With Newly Launched Electronic Visitors Authorisation System
• Online authorisation system to streamline application application process, enabling visitors of all nationalities to apply to enter our process, with a 24 hour turnaround time country and receive a free visa upon • Qatar Airways to offer up to 25 per cent discount on airfares arrival. We are proud to offer a warm to Doha from more than 160 destinations worldwide Qatari welcome to visitors from around the world, and look forward to offering them a taste of our genuine Arabian atar Airways is pleased to in Qatar’ programme and obtain a hospitality.” welcome even more visitors free visa upon arrival after applying “This important initiative developed Qfrom around the world to through the online portal:http://www. by the Ministry of Interior of the Qatar with the new electronic visitor qatarvisaservices.com. State of Qatar and Qatar National authorisation system, launched recently Qatar Airways Group Chief Tourism Council will enable us to by Ministry of Interior of the State Executive, His Excellency Mr. Akbar Al welcome even more visitors, from of Qatar and Qatar National Tourism Baker, said: “The new electronic visitor even more countries, to experience the Council (QNTC). authorisation system helps solidify many exciting attractions that await The new electronic visitor Qatar’s ranking as the most open them during the ‘Summer in Qatar’ authorisation system will enable country in the region in terms of visa programme, Qatar continues to soar residents of Qatar to invite family and facilitation. The implementation of this high in the sky where borders and relatives from around the world to visit system is a significant achievement boundaries do not exist, only horizons. Qatar during the exciting ‘Summer for Qatar, as it streamlines the We are overjoyed to continue bringing
34 travelspan / JULY 2019 www.travelspan.in TECHNOLOGY : AIRPORTS
people together, one of our core a chance to win up to USD $2 million with amazing luxury hotel stays and values.” in prizes, including the grand prize of a complimentary transit visas. The UN World Tourism Organization McLaren 570S. Qatar Airways currently operates a recently ranked Qatar as the ‘Most Qatar Museums will offer authentic modern fleet of more than 250 aircraft Open Destination in the Middle East’ experiences, enabling visitors to via its hub, Hamad International Airport and the eighth most open destination immerse themselves in Qatar’s rich (HIA) to more than 160 destinations worldwide in terms of visa facilitation. heritage and cultural scene. Souq Waqif worldwide. HIA has recently been The new facilitation during the and Katara Cultural Village will bring ranked as fourth best airport in the ‘Summer in Qatar’ programme will vibrancy to the summer with family fun world at the Skytrax World Airport further enhance Qatar’s openness, and and entertainment shows during Eid Awards 2019. Additionally, the airport enrich travellers ‘experiences. Al-Adha. has been ranked as a five-star Airport Qatar Airways recently partnered Music enthusiasts can mark their and was honoured with the title of with QNTC to offer passengers up to calendars as celebrated names are ‘Best Airport in the Middle East’ for 25 per cent discount on airfares for all set to rock ‘Summer in Qatar’. These the fifth year in a row and ‘Best Staff flights to Doha as a final destination include international and Arab artists as Service in the Middle East’ for the from more than 160 destinations well as a number of Bollywood singers fourth year in a row. worldwide on bookings up to 15 performing at the Bollywood Musical A multiple award-winning airline, August, enabling customers to enjoy Festival. Movie buffs will have a chance Qatar Airways was named ‘World’s fun-filled ‘Summer in Qatar’ activities. to attend the glittering South Indian Best Business Class’ by the 2018 This year’s ‘Summer in Qatar’ International Movie Awards (SIIMA). World Airline Awards, managed by programme introduces a wide range Comedy fans can anticipate the return international air transport rating of exciting indoor activities and of the Doha Comedy Festival, while the organisation Skytrax. It was also named outdoor experiences, fun for family little ones will enjoy numerous stage ‘Best Business Class Seat’, ‘Best Airline and friends. Entertainment programs shows including ‘Hello Kitty’, ‘Aladdin’, in the Middle East’, and ‘World’s Best will feature regional and international ‘The Little Mermaid’ and ‘The Smurfs’. First Class Airline Lounge’. artists, edutainment, sports camps In addition, passengers already Qatar Airways is adding a number of and special promotions on inbound booked on Qatar Airways flights can other new destinations to its extensive travel, hospitality and shopping. Nine also take advantage of a unique route network in 2019, including world-class malls across Doha will be stopover package designed to give Davao, Philippines; Lisbon, Portugal; participating in the festivities, offering travellers transiting through Qatar Mogadishu, Somalia and Langkawi, retail savings of up to 70 per cent, and the opportunity to discover Doha Malaysia.
VISA
With 5.8 million applications, South Asia has emerged as the top destination for visa applications processed last year. The Middle East and China processed 4.47 and 4.46 million applications respectively. In India, VFS Global processed around 5.28 million applications last year. There has been an overall increase of 13 per cent in visa applications since 2017. Another trend noticed is that Tier II cities in India are seeing a growth in foreign travel. A steep year-on-year growth was recorded in Tier II cities such as Jalandhar( 66 per cent), Chandigarh( 54 per cent), Pondicherry (43 per VFS Global unveils cent), and Goa (45 per cent) respectively. Commenting on this new trend, Vinay Malhotra, regional group chief operating officer of Middle East, visa application trends South Asia, and China, VFS Global said, “With the year- on-year increase in visa applications from India, it is evident s per its new trend report, VFS Global witnessed a 16 that foreign travel is no longer the domain of a privileged few. per cent increase in the number of visa applications A large part of this growth comes from the smaller cities – Aprocessed in all countries of operation around the more Indians from these cities are travelling abroad than ever globe in 2018. before, and are keen to explore even off-beat destinations.”
travelspan / JULY 2019 www.travelspan.in 35 international
New Shades of Emerging Thai Destinations Showcased at TTM+ 2019
he country’s most important B2B revenue nationwide, from major cities travel trade show, the Thailand to local communities, while creating TTravel Mart Plus Amazing sustainability by balancing the number Gateway to the Greater Mekong of visitors to the destinations. Subregion (TTM+) 2019, is all set to go Both international and domestic between 5-7 June, 2019, in a bigger buyers will find these 55 emerging and brighter format that clearly reflects destinations perfectly suited to the the new sense of direction in a rapidly needs of their clients, especially those evolving and highly competitive global who seek off-the-beaten-path holidays environment. and repeaters looking for new products. Under the theme of “New Shades In fact, we are already beginning to see of Emerging Destinations”, the TTM+ results. In 2018, we recorded six million 2019 has attracted a total participation (6,223,183) trips by foreign tourists to of 351 buyers, 371 sellers, and around these cities, a growth of +4.95 percent 130 international and domestic media. over 2017.” For the second consecutive year, the As of 14, May 2019, the TTM+ 2019 event will be held at the Ocean Marina had registered 351 buyers from 51 Yacht Club, the biggest marina in countries. Of these 185 are repeaters Southeast Asia. and 166 are first-time buyers. By The official programme will begin on country, the largest number is from 5 June, 2019, with buyers, sellers and China (65) followed by the United media registration, a TTM Talk session Kingdom (29), India (23), Australia (18), for all delegates, Thailand media Italy (15), USA (15), Russia (14), and briefing, and welcome reception. The Brazil (13). By region, buyers from the business meetings will be held on 6-7 EU, Africa and Middle East comprise June after which buyers and media will the largest contingent (136) followed leave on 8 June for a full range of post- by ASEAN, South Asia and the South tours to different parts of the Eastern Pacific (95), East Asia (79) and the Seaboard area. Americas (41). The overall focus of the show will The total of 371 registered sellers be Thailand’s emerging destinations is dominated by hotels and resorts nationwide, 55 provinces with (278) followed by travel agents and tour spectacular beauty, heritage, cultural operators (23), emerging destinations and culinary attractions. (20), entertainment (12), the Greater Mr. Yuthasak Supasorn, TAT Mekong Subregion (GMS) (10), NTOs Governor said “This year’s theme (10) associations (9), and others (9). reflects a strong continuation of our Of these, 40.89% are from the South, long-standing strategy to promote Central Region (30.47%), the East our emerging destinations with the (12.76%), North (5.47%), Northeast aim of creating jobs and distributing (6.77%), GMS (2.6%), and NTOs (1.04%).
36 travelspan / JULY 2019 www.travelspan.in Lifestyle
Epiquealk about some serious eye introduces candy. Epique introduces TIntensive Revitalising Eye Formula that is ideal for mature Intensive skin. Perfect for women above the age of 30, this deep conditioning restorative eye cream is made of Revitalizing a Phyto-Concentrate formula that comes with an advanced automatic Eye Formula massage applicator. This hydrating eye formula visibly diminishes dark circles, puffiness, fine lines and wrinkles around the delicate under- eye area. It also improves under-eye blood circulation and relieves any form of strain. Scientists at EpiqueLab have developed Phyto-Concentrates, which comprise the purest and most concentrated form of plant molecular extracts that are obtained using highly advanced extraction technology. This makes them more potent than simple herbal extracts. The nourishing intensive eye cream contains molecular extracts of pure Boswellia Serrata resin and Centella Asiatica leaf that significantly help stimulate micro-circulation, reduce fineness of skin and hyper- pigmentation in the delicate eye area. Epique’s Phyto- Concentrates work at an intracellular level to help reverse the adverse effects on mature skin by enhancing its ability to restore, repair and regenerate from within, effectively yet naturally. These plant extracts help the skin stay agelessly beautiful by restoring the elasticity, brightness and suppleness around the eyes. Its gentle effective formula does not irritate the area around the eye and is suited for all skin types. Go on, it’s time to open your eyes to a whole new world. Price: Rs 3500/ - www.myepique.com
travelspan / JULY 2019 www.travelspan.in 37 international
Monteis a paradise Carlo for lovers of good food
38 travelspan / JULY 2019 www.travelspan.in international
onaco is an ultimate holiday family brunch in Monaco! The Sunday blossomed in the heart of Monte- destination for those who brunches organised by the Le Deck Carlo Beach. Nestled in an exceptional Mwant the finer things in restaurant, at Monte-Carlo Beach setting between the pine forest and the life. The summer-time scents of Hotel, offers a friendly and refined Mediterranean, ideal for reconnecting the Mediterranean Sea, will make buffet lunch that gives pride of with yourself and nature, Le Tigre your thoughts turn into some family place to the new gastronomic trends Monte-Carlo offers a unique package vacation ideas. There are so many extolled by Michelin-starred chef Paolo that offers wellness in the outdoors. tempting possibilities. Sari. Discover the Chef’s cuisine at Escape from the everyday life and treat Make way for sparkling breakfasts the famous 100% organic gourmet your family to a bespoke experience! and tasty brunches that will make restaurant, Elsa. An ode to health and There is no shortage of ways to your family smile! We are sure, nature, a partition of excellent taste relax with the solarium, tents, cabins nothing beats an extended morning that sings the praises of Mediterranean and bungalows. Whether your family is by the Mediterranean and a fancy produce. seaside or poolside, relaxation is the As the sun goes down, head to only agenda of a family vacation! If La Vigie Lounge & Restaurant for a your family enjoy sports & leisure captivating evening. This venue has activities, the Monte-Carlo Beach Club dreamed up a unique experience for offers a wide array of water sports: you and your family to enjoy from parasailing, tubing, boating and more. midday to midnight. Berth at the jetty Indulge and breathe the sea air in and head for the terrace extending the luxurious setting of Monte-Carlo out over the sea, where you can enjoy Beach Hotel overlooking the riviera and some signature cocktails in a jazzy experience a timeless yet resolutely atmosphere or savor a Mediterranean- modern lifestyle. There’s no doubt inspired meal concocted by Paolo Sari about it: Everything’s possible at against a backdrop of live music It’s the Monte-Carlo Beach! Here, fine dining ideal way to prolong an idyllic day in the and relaxation go hand in hand with sun. Here, time stands still in a never- an eco-friendly approach in full bloom. ending bubble of bliss. And let’s not forget the charming spa! Make “healthy body, healthy mind” Honestly, nobody does it quite like your motto. A haven of peace has Monaco.
travelspan / JULY 2019 www.travelspan.in 39 international
40 travelspan / JULY 2019 www.travelspan.in international
ways to have fun in Dubai with Atlantis, The Palm Hotel, Dubai
ummer months are here, 1 Underwater Yoga at The and travel lovers are taking Lost Chambers Aquarium Sshort breaks from their hectic Limber up for a yoga session like schedules to explore new destinations. no other. Guests can practice their Atlantis, The Palm Hotel, Dubai, shows best Warrior Pose against a beautiful us the top five ways to relax in Dubai backdrop of more than 65,000 marine during the summer months: animals in our spectacular Lost
travelspan / JULY 2019 www.travelspan.in 41 international
Chambers Aquarium. Whether you’re a yoga guru or a complete beginner, you can join in the fun and improve your strength, flexibility, and balance with the help of an expert teacher.
2 Relax and Unwind at Shuiqi Spa For many travellers, holidays are a time to switch off from the outside world and leave the stresses and strains behind. Luckily, Atlantis has plenty of great ways for you to do just that, including a range of gorgeous treatments at the superb ShuiQi Spa. Let the expert staff melt your troubles away with pampering treatments such as the Zerobody floating experience, an invigorating Salt Scrub or a 60-minute ESPA Deep Muscle Massage, among others.
3 Underwater Fun with Dolphins Dolphins are some of the world’s most charming and awe-inspiring creatures and at Atlantis, you can see for yourself exactly why. You’ll have a unique perspective of the sheer beauty of these incredible mammals playing, interacting and having fun together. Furthermore, our brainy team of marine experts is present to tell you all you need to know about the charming dolphins.
4 Take the Leap of Faith at Aquaventure Waterpark The centerpiece of any visit to Atlantis is the award-winning Aquaventure Waterpark. An unmissable experience for those who crave adventure at the 5 Dine in at Atlantis Ossiano, the award-winning romantic waterpark is the Leap of Faith – you Restaurants in Dubai restaurant in Dubai, and treat your will know why once you experience it Come and enjoy an array of delicious senses to the most luxurious underwater yourself! The 98-feet mega waterslide starters, signature mains and mouth- dining experience while enjoying will get your adrenaline pumping when watering desserts with your family in a gorgeous views of The Ambassador it plummets you in a near-vertical unique epicurean extravagance at any Lagoon; relish a mouthful of the tastiest, fashion at frightening speed, shooting of the 23 restaurants in Dubai. Savour most succulent Signature Atlantis you through a clear acrylic tube authentic Lebanese delicacies with a beef in Dubai at Seafire Steakhouse; surrounded by sharks and rays. It will modern touch at Ayamna Lebanese or tuck into Gordon Ramsay’s Beef easily qualify for the most thrilling and Restaurant; experience the harmony of Wellington and a selection of British daring thing you’d do at Aquaventure flavours in Omakase Menu while enjoying favourites with a warm Family Brunch at Waterpark in Atlantis. Japanese fine dining at Nobu; Dine at Bread Street kitchen.
42 travelspan / JULY 2019 www.travelspan.in International Destination Canada unveils brand evolution at annual Rendez-vous Canada
ORONTO — Rendez-vous relatively more of their travel budget President and CEO, said: “We’re going Canada (RVC), Canada’s on transportation (42%), particularly air to build off that momentum and create Tsignature international tourism transport (22%) and vehicle fuel (13%). a movement that overcomes apathy marketplace, is in full swing in Toronto To inspire even more tourism and drives international travellers, with over 1,900 attendees and 580 growth, Destination Canada announced Canadians and the tourism industry to travel sellers from across the country in a “brand evolution” following a five- embrace our destination with passion attendance. year period of transformation. Now and with glowing hearts.” Now in its 43rd year and hosted considered a digitally focused, data- Destination Canada will roll out the by Destination Canada, the event driven organization, the agency said brand in its 10 leisure and five business welcomes qualified travel buyers to that it is moving Canada from more events markets, across digital and print explore and partner with Canadian than a destination on a map to an platforms, in the coming months. tourism professions in order to market invitation to connect with Canadians, More news: Luxury Gold’s 2020 and sell Canada with confidence. Over the land and local culture. Americas collection makes its debut 620 buyers from 29 countries are also As such, the tagline ‘For Glowing Ben Cowan-Dewar, Chairperson expected to attend. Hearts’, which was inspired by of Destination Canada’s Board of According to Destination Canada, the national anthem, as well as a Directors, added that travellers today Canadian tourism achieved over $100 distinctive heart-shaped logo have want more than an experience – they billion in tourism revenues last year been positioned as central elements want to be transformed. “The brand and generated $42.4 billion in gross of the evolved brand. Both have been evolution is driven by the belief that domestic product (GDP), up 5.0% over designed to create a strong emotional travel should change you, and Canada 2017. In total, tourism captured a 2.1% connection with travellers. will leave a lasting mark on your heart. share of Canada’s total GDP in 2018. Citing record-breaking figures that It is how we share our passion with the Canadians continue to invest in include 21.1 million international world.” exploring their own country, with visitors in 2018 and $1.76 billion Rendez-vous Canada runs from May domestic tourism expenditures gaining in international tourism spending, 28-31 at Metro Toronto Convention 5.8% in 2018. Canadians spent David Goldstein, Destination Canada Centre. www.rendezvouscanada.ca/
travelspan / JULY 2019 www.travelspan.in 43 international
Nepal
NTB launched ‘Visit Nepal Year 2020’ campaign here on Wednesday to achieve two million arrivals from across the expects 25 pc world by 2020 and a daily spend of over USD 75. In 2018, Nepal received roughly 2,00,000 visitors from growth in Indian India via air transport. NTB currently does not have a system to count the number of Indians visiting Nepal by road, Nepal Tourism CEO Deepak Raj Joshi said. tourist arrivals This year, NTB is looking forward to a growth of 25 per cent in the number of visitors from India coming by air, he added. this year The campaign is Nepal’s commitment to improving its competitiveness through investment, innovation, infrastructure development, regulatory reform and new he Nepal Tourism Board (NTB) has said it is expecting product offerings with an objective of developing tourism a 25 per cent growth in the number of Indian tourists industry. Tvisiting the country by air in 2019. In 2018, Nepal received 1,173,072 international tourists In 2018, around 2,00,000 tourists from India visited Nepal excluding overland travellers. The top arrivals were from India, by air. Nepal does not have a system to count the number of China, Sri Lanka, the US and the UK. The share of FDI in tourists coming by road from India. tourism was 11.47 per cent at USD 23,855.50 million.
44 travelspan / JULY 2019 www.travelspan.in international / events Brand USA lays out new marketing plan at IPW 2019 trailblazers John Herrington, the first Native American astronaut, and Alaskan pilot Ariel Tweto, on a cross-country journey that includes visits to scenic byways, ancient homelands and little- known trails. The film will premiere in Washington, D.C. in February 2020. To watch the trailer, click here. • Brand USA celebrated the success of its eighth year as the U.S. Travel Association’s premier sponsor of IPW 2019. The three-day show drives US$4.7 billion in future travel to the U.S., and had more than 1,300 exhibitor booths and over 6,000 attendees, including 1,300 international and domestic travel buyers and 500 journalists representing more than 70 countries. Brand USA extended its premier sponsorship NAHEIM — Brand USA took to agreement through 2024. the world stage at IPW 2019 in “IPW is the biggest stage and AAnaheim, California earlier this brightest light annually for Brand week to announce its new marketing USA to celebrate collective success initiatives aimed at positioning the United with our world of stakeholders,” States as a premier travel destination. said Christopher L. Thompson, Brand USA As the premier sponsor of the president and CEO of Brand annual trade show, Brand USA did USA. “Congrats to the U.S. Travel celebrated the what it does best: show international Association, as well as our hosts success of its travellers all that the U.S. has to offer Visit Anaheim and Visit California for in travel experiences. While at a news another very productive event.” eighth year as conference, the organization revealed Brand USA’s mission is to increase the U.S. Travel the following: incremental visitation, spend and • Its Fiscal Year 2018 Annual Report market share to fuel the nation’s Association’s shows that USA consumer campaigns economy and enhance the image of the in 14 markets generated 80% of United States worldwide. Its FY2018 premier sponsor international visitation to the U.S. A marketing initiatives helped to welcome of IPW 2019. mobile giant screen strategy offered 1.13 million incremental visitors to engaging stories to drive U.S. travel the USA. Those visitors spent a record interest, and a second giant-screen $4.1 billion, generated a record $8.9 film, A‘ merica’s Musical Journey’ billion toward the U.S. economy, opened in 75 theatres worldwide. and supported more than 52,000 • Brand USA’s third giant-screen incremental U.S. jobs, according to a film, ‘Into America’s Wild’, follows study by Oxford Economics.
travelspan / JULY 2019 www.travelspan.in 45 International
The House of Musical Arts opened its doors in the Royal Opera House Muscat
he House of Musical Arts that heritage, and reveals Oman’s capacity events have been presented with huge recently opened its doors in the to host world-class artistic and cultural success, both through collaborative TRoyal Opera House Muscat in events with the use of innovative relationships on an international Oman, is a remarkable addition to the technologies. Since the inauguration scale and with the Royal Opera House opera house which was launched to of the Royal Opera House Muscat, a Muscat’s own expertise, not least in promote the arts, intercultural dialogue wide repertoire of operas, concerts, programming a vast array of acclaimed and relationships with countries rich in musicals and other artistic and cultural performances.
46 travelspan / JULY 2019 www.travelspan.in International
The House of Musical Arts will influences and traditional construction and provide a suitable venue for a be a centre for different forms of art with modern techniques. The building myriad of cultural events and opera and music complementing the Royal successfully preserves its Islamic masterpieces. With its state of the art Opera House Muscat’s objective character, while integrating modern acoustic controls, fully configurable to present a diverse programme of design techniques, invoking feelings of stage, advanced scenery control and music performances. The centre will warmth and hospitality among visitors. other stage mechanics, the House celebrate other cultural aspects by This is enhanced by the widespread use of Musical Arts is able to meet the holding permanent and temporary culture of timber, marble and intricate carvings requirements of any international and arts exhibitions, in addition to hosting making strong references to or local performance. The building seminars highlighting the evolution of art historical themes in the architecture includes a limestone maidan surrounded and its impact on world history. of the region. This is particularly true by tall wide arches and airy arcades Located along the main complex of of the building’s exterior architecture, with patterned shade and light, the Royal Opera House Muscat across rooted as it is in the Omani style of which create a lively atmosphere and the street, the House of Musical Arts civic architecture. provide a welcome shelter for visitors. is an elegant building connected to the The House of Musical Arts was The building also includes a music Opera Galleria by the iconic pedestrian established to accommodate further library, an extensive archive facility, bridge. The building introduces a works of art and musical performances. and a cultural centre, in addition to unique architecture and design, The role of the stage is to support Royal the permanent exhibition and halls combining Eastern with Western Opera House Muscat programming dedicated to hosting touring exhibitions.
travelspan / JULY 2019 www.travelspan.in 47 International aiwan
to launch onlineourism destination campaign in IndiaT market starting July 2019 Talking about visas, Lin added that Taiwan has one of the easiest visa systems which goes a long way in prospective travellers decision-making discretion.
aiwan Tourism Bureau (TTB) prospective online media for the 41% growth of visitor arrivals from will be shifting gears for campaign will be finalized soon. He India this quarter as compared to the Tdestination promotion and said that in a market like India where same period last year. Lin said that marketing campaigns in India to more the destination awareness is low and since festivals are a major draw with online channels now from outdoors people generally search destinations Indian travellers, Taiwan Tourism will campaigns which they were doing on online channels like OTAs, it is also launch campaigns around key since announcing their ambitious ‘2 important to have targeted campaigns festivals like Food and Hot Spring 20:20’ strategy towards the end of on online distribution channels to Festival as well this year. He said 2018. According toTrust HJ Lin, generate awareness as well convert that approximately 40% of the Indian Director, Taiwan Tourism Bureau that into actual visitations. visitations are for business. Taiwan (Singapore office), the online Talking about visas, Lin added that provide direct incentives/subsidies for campaign is likely to be rolled out from Taiwan has one of the easiest visa Incentive groups. He said that they are July this year. systems which goes a long way in keen to see more leisure traffic from As part of their outreach, Taiwan prospective travellers decision-making India to Taiwan. The strategy behind Tourism Bureau conducted three discretion. By working closely with the 2 20:20, is to lure 2% of the hi-end city roadshow in Delhi, Kolkata and OTAs and online media such messages leisure traffic from India to Taiwan to Hyderabad to reach out to the trade can be easily communicated and attain 20% growth in Indian inbound to fraternity with their India market conveyed to travellers. Travellers who Taiwan by 2020. Representative, Elan. have a valid US, Schengen, Japan, He said that although the Indian According to Lin, Taiwan Tourism Australian, Korean Visa, are eligible for share in the total inbound of Taiwan is Board has started talking to leading a free e-Visa in Taiwan. too small (40,000 in 2018), it is one Outbound Travel Agents viz - Lin informed that the TTB will of the fastest growing market (9.8% MakeMyTrip to launch the online continue to work with traditional agents in 2018). Taiwan has increased their campaign and hopeful of starting in the way they have been working so marketing budget for India from USD the campaign from July. He said that far. There has been an encouraging 1,02 million to USD 2.0 million in 2019.
48 travelspan / JULY 2019 www.travelspan.in on the move
Crowne Plaza, Greater Noida appoints Ashwani Nayar as General Manager easoned hotelier Ashwani Nayar has recently been appointed General Manager at Crowne Plaza, Greater SNoida. A passionate hospitality veteran, Ashwani comes with close to three decades of work experience in the industry, having worked with some of the finest global hospitality brands across South Asia and South-East Asia. A strong upholder of learning and growth, Ashwani believes in competing against self and improving every day. With a focus on creating best in class value for all stakeholders, while setting benchmarks that compare to the highest global standards, Ashwani will now lead the largest Crowne Plaza in South-East Asia to excellence. Along with his zeal for hotels, Ashwani nurtures a strong interest in fitness and regularly swims, cycles, plays golf and tennis.
Prahlad Singh Patel takes charge as Tourism Minister
oon after taking charge as Union tourism minister, Prahlad Singh Patel said his ministry will work to fulfil SPrime Minister Narendra Modi’s vision of a ‘New India’ by investing in strengthening the country’s cultural roots and promoting the tourism sector. He said the tourism sector provides immense employment opportunities and that work done in the past five years will be taken forward at a much greater pace and in a time-bound manner. The five-time MP, who represents the Damoh Lok Sabha constituency in Madhya Pradesh, lauded the themed circuit- based projects already undertaken by the ministry and said that regions such as the Northeast and Madhya Pradesh are full of possibilities. “India is a large country and its cultural might is no less. This vast cultural diversity of the country itself is the main ministry had earlier said that in January 2017 the number of cause of attraction for tourists. Areas like Bundelkhand foreign tourists crossed the 10 million mark for the first time, and the Narmada river are great cultural attractions. growing 15.6% year-on-year to 10.18 million. The number Bundelkhand is very rich in culture and history but has not of tourists who came on e-visas during the month increased been represented adequately and has not got the attention 57% to 1.7 million. it deserves,” said Patel. “We will take stock of the statistics A member of several parliamentary committees in the 16th and key indicators. Treating tourists well is everybody’s Lok Sabha, Patel, 59, is said to have wide-ranging interests in responsibility.” social and cultural activities including preservation of Indian While collated data for foreign tourist arrivals in India culture, development of rural areas, farmers’ welfare and for 2018 and the first quarter of this year are awaited, the promotion of sports.
travelspan / JULY 2019 www.travelspan.in 49 cruise Virgin Voyages announces special Pride sailing
All aboard the Scarlet Lady! Virgin Voyages has announced there will be a LGBTQ+ voyage during her 2020 inaugural season.
ichard Branson has long supported diversity and Rinclusion, so to celebrate the announcement he’ll be spending this Saturday riding around New York City on an open-topped Virgin Voyages Pride bus. The ship will be chartered by Atlantis Events, who have a 28 year history of creating unique vacation experiences for the LGBTQ+ community. The voyage will feature a custom seven- night sailing departing from Miami on May 31st, 2020. The sailing will include stops in Key West, Florida; Cozumel/Playa Del Carmen and Costa Maya, Mexico, as well as Bimini in the Bahamas, home to The Beach Club, a private club for Sailors while Scarlet Lady is on-island.
50 travelspan / JULY 2019 www.travelspan.in cruise
“Virgin’s long history of celebrating Sir Richard Branson, Rich Campbell diversity and inclusion combined with and some very special friends including Virgin Voyages’ innovative one-of-a- Over 350,000 world-famous drag performer Ginger kind Rebellious Luxe experience make guests from around Minj, star of “International Waters,” an them an absolutely perfect choice the globe have edutainment series created by Virgin for Atlantis. We can’t wait to join Voyages to help educate its First forces to thrill our guests in ways they discovered the joys Mates, the company’s term for travel never imagined,” said Rich Campbell, of being themselves advisors who sell the brand. president and CEO of Atlantis Events. with great friends On-lookers will be able to interact “Since 1991, Atlantis has brought the with performers, jump inside the bus for LGBTQ+ community to some of the and awesome an epic photo, get “Pride-ified” by the world’s most desirable destinations, experiences. Sea Queens and finally dance away with creating a uniquely welcoming and some free limited edition Virgin Voyages playful environment on board cutting- Pride merchandise. First stop will be edge ships. Over 350,000 guests from Boxers (37 West 20th St. New York, around the globe have discovered the June 29th by taking a spin around the NY 10011) at 3pm, and from there, joys of being themselves with great city in a double-decker Virgin Voyages anything goes. Fans can follow the fun friends and awesome experiences.” Pride bus. Sea Queens and Sailors can on Virgin Voyages’ Instagram stories (@ Virgin Voyages will showcase their jump on board the disco bus and paint VirginVoyages) to find out where the bus pride in New York City on Saturday, the city red, purple and rainbow with will be headed throughout the day.
when PM Modi was on a two-day state visit to the Maldives. This move is looked upon as an initiative to boost tourism and improve connectivity between the countries. Ferry ride Reportedly, the distance between Male and Kochi is around 700 km, from Kerala to Maldives whereas distance between Kochi and Kulhudhuffushi atoll is 500 km. Maldives is one of the most is on the cards favourite holiday destinations for Indian tourists, whereas India is also becoming the fastest developing market for Maldivian tourism, which registered an increase of 86 per cent of tourist footfall from India within a span of one year. Thus, the new initiative is likely to benefit both India and Maldives. The aim of the ferry is to improve connectivity between the countries. While details on when the project will be completed are hazy, both Prime here will soon be a ferry service Both the leaders have directed Minister Modi and President Ibrahim connecting India to Maldives. officials to expedite works toward Mohamed Solih have instructed officials TRecently, India and Maldives starting a regular passenger-cum- to start work promptly. It is believed agreed to launch a ferry service cargo ferry service between Kochi in that the transit time between Kochi and connecting the two countries when Kerala and Maldivian capital Male via Maldives on a modern-day ferry is 24 Indian Prime Minister Narendra Kulhudhuffushi atoll. Both the countries hours. Modi and Maldivian President have also signed a Memorandum of As of now, Indigo Airlines offers a Ibrahim Mohamed Solih stressed Understanding for the said purpose 2-hour-30-minute flight from Mumbai on the need to improve connectivity of starting ferry services between the to Malé and 1-hour-40-minute flight between the two countries. countries. The said plan was announced from Kochi to Malé.
travelspan / JULY 2019 www.travelspan.in 51 Hospitality and food With ITC’s luxury hotel Royal Bengal launch, Kolkata has room for more
ITC Royal Bengal, Kolkata is ITC Hotels’ tribute to Bengal’s rich heritage and warm hospitality Hospitality and food With ITC’s luxury hotel Royal Bengal launch, Hospitality and food
TC Ltd recently announced the inauguration of its new super-premium luxury hotel in Kolkata – the ITC Royal Bengal. Hon’ble Chief Minister of West Bengal Mamata Banerjee inaugurated the iconic hotel. The 456 keys ITC Royal Bengal is ITC Hotel’s 14th Luxury Collection hotel in India and is a befitting tribute to the timeless traditions and royal heritage of Bengal, which has been ITC’s headquarters for 100 years. Christened ‘One of a Kind’, the grandiose property is a mark 15 signature dining destinations, Hotels’ philosophy of Responsible of ITC’s confidence in the tourism 22 meeting venues and a sprawling Luxury and creating indigenous potential of the region and serves as a 1,00,000 sq ft of banqueting space. experiences, ITC Royal Bengal is rooted true badge of honour that Bengal can In close proximity to the city’s largest to the ethos of the land and pays a proudly showcase to the world. convention and exhibition venues, the tribute to these finest experiences that Built with an investment of ITC Royal Bengal and ITC Sonar duo while being indigenous to the State are nearly Rs 1400 crore, the ITC will offer the best choice for large scale celebrated globally.” Royal Bengal will redefine Kolkata’s exhibitions, meetings and events in hospitality landscape making it a Kolkata. ITC Royal Bengal – ‘One of a preferred destination for global MICE Speaking on the occasion of the Kind’ tourism and other large events. From launch, Mr. Sanjiv Puri, Chairman Standing tall, at a height of 133 a sprawling 16400 sq feet pillar less and Managing Director of ITC meters, the 30 storied ITC Royal magnificent ballroom, pre-function Ltd said, “We are delighted to Bengal’s magnificent and monumental areas and outer courtyards attached announce the opening of the iconic edifice, inspired by regional history and to the Grand Ballroom together adding ITC Royal Bengal. This signature culture, towers over Kolkata’s skyline approximately another 33000 square property will provide further impetus and blends fine indigenous architecture feet, to exquisite arrival lobbies and to transforming the tourism landscape with contemporary design. Conveniently huge lawns ideal for Kolkata socials, in the state and will be an icon of located in the business district of the ITC Royal Bengal offers versatile repute on the world tourism map. city, this 456 keys architectural banquet options for both the business This landmark investment from ITC marvel endeavours to celebrate the meetings and events with total banquet is a part of the Company’s growing spirit of Bengal and the unique fervour and convention facilities covering an footprint in the State across all sectors, of its people through its super premium area of 61000 sq feet. namely agriculture, manufacturing and offerings – 374 rooms and suites, A distinctive proposition of this services.” 82 serviced apartments, 5 culinary new super-premium luxury offering Mr. Nakul Anand, Executive brands, the one of a kind state-of- from ITC Hotels lies in the fact that Director, ITC Ltd said, “The addition the-art meeting and convention the composite properties – ITC Royal of ITC Royal Bengal to our luxury spaces and the rejuvenating Bengal and ITC Sonar will be marketed hotel portfolio further strengthens wellness experience spread across together as one of the largest our presence in Eastern India. Bengal 24,000 sq ft, including, Kaya Kalp hospitality and MICE destinations in is ‘Royal’ in a unique way – it has – The Royal Spa. the region. The launch of ITC Royal celebrated the royalty of the intellect The accommodation is characterized Bengal adjacent to ITC Sonar, marks through the centuries, where literature, by an eloquently tempered expression the unmatched offering of two world- poetry, painting, sculpture, theatre, of luxury, drawing inspiration class hotels complementing each other. cinema, science, have not only from Bengal. An expression of an Together, the two hotels will offer 693 blossomed, but are inherent to the exquisite confluence of contemporary rooms, suites and serviced apartments, fabric of Bengal. In keeping with ITC architecture and the distinct warmth
54 travelspan / JULY 2019 www.travelspan.in Hospitality and food
of old-world hospitality, the 14 decades ago. Considered as a giant Investments for a new manufacturing suites offer pleasing contemporary leap of faith by ITC at that time, the facility in Dhulagarh as well as other décor and a bouquet of signature hotel transformed the landscape into a expansion projects are also underway. services to elevate the stay experience. thriving hub of social and commercial ITC has been expanding its Featuring finest Italian marble, activity, representing the resurgence of footprint in the agricultural sector in timber floors, state of the art gym, the city and the State. the State. Leveraging the knowledge elegantly designed furniture, The With its diversified business and experience of ITC’s globally Grand Presidential Suite & The portfolio, ITC today has a growing acknowledged e-Choupal programme, Presidential Suite are spread presence in West Bengal across the Company has been working with across a striking expanse of 6620 all three sectors of the economy farmers in West Bengal to promote sq.ft. and 3500 sq.ft. respectively. –agriculture, manufacturing and contemporary and relevant agriculture A contemporary Indian ethos services, supporting sustainable practices in over 500 villages, leading underscores ITC Royal Bengal’s livelihoods for millions in the state. ITC to reduction in input costs, improved architecture and design philosophy, has invested in building world-class yields & enhanced incomes. Over manifest in the endeavours to enable assets for Bengal’s future. To unleash 70,000 farmers have benefitted a ‘sense of destination’ through a the opportunities in food processing from ITC interventions in the state, showcase of local cuisine, arts and and agriculture, ITC has within a span so far. In addition, the Company has culture matched by hi-tech accent on of couple of years, set up 2 world- spearheaded a wheat development services to enhance guest experience. class integrated food processing programme that covers around A stand-out in-room tech feature is the facilities which are manufacturing ITC’s 8,500 acres, focusing on providing amalgamation of all services through nationally acclaimed food brands. The region-specific improved varieties the E-Butler iPad. Built according to two factories at Panchla and Uluberia & agronomical practices to increase the highest standards of environmental are running at full capacity and are yield. ITC has implemented targeted excellence, ITC Royal Bengal is among ITC’s biggest packaged food interventions in rice, fresh fruits and targeting to obtain USGBC LEED® manufacturing units in the country. vegetables. The Company also engages Platinum rating as well as GRIHA Five with aqua farmers, supporting a prawn Star rating. value chain that is anchored by our The sprawling property symbolises brand ITC MasterChef Super Safe the traditions of the region through Prawns, which is exported to the US, culinary destinations that include the Japan and Vietnam. ITC’s subsidiary, acclaimed Royal Vega, featuring the We are delighted Technico’s early generation high-quality luxury vegetarian cuisine of India; to announce the seed is used by over 1,35,000 farmers Reminiscent of Kolkata’s historical in 12 districts, increasing yield, quality market is the Grand Market Pavilion, opening of the and reducing costs. the 24*7 restaurant showcases Indian iconic ITC Royal To promote all-round socio- and Inventive international cuisines, economic development, ITC’s with an exclusive showcase of the Bengal. engagement with rural communities 7 sisters (the North-Eastern States in West Bengal extends to supporting of India). ITC Royal Bengal will also various social initiatives including house Ottimo – Cucina Italiana, ITC’s primary education, vocational signature pan-Italian brand, and training, health and sanitation, solid Darjeeling Lounge is a warm reminder ITC’s state-of-the-art Information waste management among others. of the city’s tea culture, and the Technology facility, ITC Green Centre Celebrating the rich cultural legacy culture of Adda, offering the finest & Infotech Park in Rajarhat, Kolkata, of Kolkata, the ITC Sangeet Research teas from the region as well as from is also underway. While these recent Academy embodies ITC’s commitment the world, single origin coffee and investments strengthen ITC’s growing to the heritage of Hindustani Classical finest beverages paired with pre-plated footprint in the State, the Company music. comfort food. A lobby level jazz bar, is also planning to set up a state- ITC has recently forayed into the The Brass Room rings in the city’s of-the-art Personal Care Products milk and dairy products sector. New fondness for music and good life. manufacturing facility in the state, investments have been made in this which will strengthen ITC’s growing sector in West Bengal. To develop the ITC’s Investments in West FMCG Businesses in the State. ITC farmer backend, ITC is progressively Bengal has also invested in a Décor Paper expanding its milk productivity ITC’s journey towards making Kolkata a manufacturing capacity in Tribeni which improvement and procurement premium hospitality destination began will be a significant step in the Nation’s programme across 300 villages in the with the launch of ITC Sonar nearly two efforts towards import substitution. State.
travelspan / JULY 2019 www.travelspan.in 55 Hospitality and food
ride Hotels has launched ‘Pride Pride Hotels launches Terrace Valley Resort Gangtok’, Pthe group’s first property in North East India. The luxury resort is ‘Pride Terrace Valley prominently located at National Highway 10, Ranipool, Gangtok, 18 km from Pakyong Airport and is well connected by road, rail and air. With major tourist Resort Gangtok’. attractions namely Nathu La Pass, MG Road, Rumtek Monastery, Tsongmo Its first property in Lake, Ganesh Tok in close proximity, the resort boasts of elegantly furnished rooms and suites that will appeal to North East India both leisure and business tourists. Announcing the launch, S.P. Jain, Managing Director, Pride Hotels
56 travelspan / JULY 2019 www.travelspan.in Hospitality and food
that Pride Terrace Valley Resort offers watch a game with a cold beer. 45 well-appointed rooms and suites Pride Terrace valley Spa is the replete with all modern elements. perfect retreat to indulge in relaxation Guests can choose deluxe and superior and pampering. Guests can rejuvenate rooms facing the pool or mountains. with an extensive variety of massages The superior rooms feature sleek and spa treatments designed to soothe wooden floors, large work desks with the mind and body. At the therapy room ergonomic chairs and contemporary in the Spa, you can revive your skin to bathrooms with rain showers. All the its youthful glow and refresh your tired guest rooms are equipped with LCD TV, muscles. climate control with air-conditioning, Satyen Jain, CEO, Pride Group Wi Fi internet, Coffee/ tea maker and of Hotels says “This is our 16th Limited says, “We are pleased to expand comfortable beddings. The resort hotel and we have further expansion our footprints in India’s North East with facilities include swimming pool, plan to add about 500 rooms at Goa, the launch of ‘Pride Terrace Valley Resort travel desk, laundry services, multi- Nagpur and Pune and planning to have Gangtok’. This is our first property in North cuisine restaurant, bar, conference hall, total 20 hotels and resorts by 2022. East India and 16th property nationally. banquet hall and open air courtyard. Currently Pride Hotels Ltd is operating Sikkim with its spectacular natural Guests can relish a magnificent four brands Pride Plaza which is upper beauties, amazing lakes, mystic valleys culinary experience at the ‘Bailey’, a upscale luxury hotels, Pride Hotels and snow-peak Mountains attracts a huge Multi Cuisine fine dining Restaurant which is upscale hotels, Pride Resorts slice of leisure tourists from across the that serves outlandish Snacks, Indian, the 3 star upscale resorts and Pride world. We are delighted to tap the growing Continental & Chinese A’la Carte Dishes Biznotel, a midmarket hotel. Pride potential of tourist inflow by presenting a with International spread buffet for Group has a presence in all most all host of contemporary amenities, refined Breakfast, Lunch & Dinner. Lashkush bar regions of the country offering world elegance and exceptional services for our at the Pride Terrace Valley Resort serves class hospitality standards, combined esteemed patrons”. refreshing beverages, frozen drinks and with excellent ambience and quality Mr. Binay Thakur, Associate savory snacks. Once the sun goes down, service.” Vice President, Pride Hotels stated patrons can make their way to the Bar to www.pridehotel.com
travelspan / JULY 2019 www.travelspan.in 57 Hospitality and food
Dan Hotels announces the re-opening of Dan Caesarea in Israel
58 travelspan / JULY 2019 www.travelspan.in Hospitality and food
and upgraded and completely transformed. In addition, the property’s 62 verdant dunams have been newly landscaped. Salon Bocca replaces the lobby area, offering delicious cocktails prepared especially for the resort by the Suramare group, (an exclusive Tel Aviv culinary bar), to accompany an original and appetizing menu. Beside the pool, you can enjoy the casual atmosphere of Limonada Bar providing a refreshing selection of summer drinks alongside exclusive cocktails. There is a new Greek style ‘Tavern” that will supply you with a well-stocked picnic hamper to enjoy in the resort’s spacious and welcoming gardens. Throughout the hotel you will find contemporary Israeli art, with 15 monumental sculptures by the award-winning Israeli sculptor, Yaakov Dorchin, in the gardens, and works of art in the guestrooms, created by the late Rita Alima. Ronen Nissenbaum, CEO commented: “We are proud and excited to re-launch Dan Caesarea with a unique and innovative concept that will offer guests stylish rooms, fascinating art, a culinary experience with contemporary bars, all set in beautifully landscaped gardens that create a magical atmosphere. We have invested heavily in the development of this concept, which has become an up-to-date resort that offers an exceptional hospitality experience for both Israeli clientele and tourists. “ The renovation project was a complex task, headed by Daniel Federmann, who with his talented team created this new and up-to-date concept. Architect Ilan Pivko redesigned all the public areas and Roni Federmann, the project’s architect, together with Esti Robinson and the staff of the Dan Hotels technical division, redesigned the rooms ensuring great satisfaction for every guest. Designers Philippe Boulakia and Dikla Robinson created a new and refreshing approach that connects the location with nature. The guestrooms have been designed to ensure they are light and airy and allow the view to wrap itself around each room. The unique balcony structure allows visitors to enjoy an open view with maximum privacy with a double seating area overlooking the grounds. Bentzi Arbel, who is responsible for some of the leading concepts of the Tel Aviv culinary scene, created the concept of Happiness is Around, which describes the spirit of the resort from its design to the service. The art displayed throughout the Resort is from the Gordon Gallery collection, adding other unique touch to this magnificent property. fter eight months of renovation work, Dan Hotels is re- The materials used in the rooms are natural walnut veneer launching Dan Caesarea under a unique concept. The combined with original woodwork and furniture, gathered Aiconic Dan Caesarea Hotel, established in the 1960s from around the world. A fine Italian walnut floor is set at an by Baron Rothschild, has now become an updated innovative angle to the view and the unique mask installed in every room resort at an investment of NIS 80 million. The entire complex, was created by the artist Tzachi Nevo especially for this comprising of 116 guestrooms and suites; lobby; dining room; project. The addition of a floating ceiling designed by Roni children’s Danyland club and all the public areas are renovated Aloni enhances the atmosphere of freedom.
travelspan / JULY 2019 www.travelspan.in 59 Hospitality and food
The separate sleeping area contains provides a wide range of activities the trees around the pool, enabling a a queen-size bed wrapped in cloth, with for all ages. The spirit of innovation delightful play experience. There is a a pampering mattress to ensure a good did not skip the guests’ children, as variety of sports activities on offer such night’s sleep. Guests will be delighted a new and unique Danyland has been as: a basketball court designed with with the Bluetooth gramophone, a built for our younger generation of unique graphics, a soccer field, a tennis mood lamp and focused reading lamps, visitors. This new complex, never court, mini golf, table tennis and more. as well as a 55-inch high-end TV. The seen before in Israel, was designed by Many guests will also be enthralled with extra spacious bathroom, complete Philippe Boulakia and Dikla Robinson, the variety of retro games reminiscent with bathtub, shower, and an expansive who chose attractive pastel colors of the carefree days of the 60s and 70s. marble surface in a classic cut stone for the decor. The activity areas were Finally, the renovated Dan Caesarea finish, is separated from the room by designed with a deep understanding would not be complete without a a light Italian sliding door. All rooms of what today’s children enjoy, pampering spa complex. There are wet are equipped with a well-stocked bar combining a selection of retro games and dry saunas and a state-of-the- and a unique coffee machine complete and technological innovations. Among art gym with high quality equipment with a selection of fresh coffee beans the attractions that the Danyland club connected to advanced systems. for grinding. Consideration has also offers are a unique aquarium; a world From June there will be six advanced been given to guests’ sense of privacy, of dinosaurs that combines a classic treatment rooms available, offering an resulting in each room having its own sandbox with a 3D projection, and a exciting and pioneering treatment menu. private entrance hall. wealth of possibilities for an exciting All these facilities together with OYO gaming experience. a beautiful view of the resort’s pool The perfect resort: The swimming pool has a pool table and lawns - Dan Caesarea is ready to The renovated Dan Caesarea is the standing in the water and tree houses welcome its guests for a wonderful new perfect location for families, as it have been embedded into some of experience.
60 travelspan / JULY 2019 www.travelspan.in Hospitality and food
Townhouse reaches a OYO milestone 100 hotels; becomes India’s largest mid-market boutique hotel brand
YO Hotels & Homes, India’s of 5). Interestingly, 90% of its bookings The 100 OYO Townhouses are largest hotel chain in the have come from organic channels in spread across 16 cities in India namely Obudget and mid-market the current quarter* (Apr-June 2019) Delhi, Mumbai, Noida, Gurgaon, segment, and the world’s 6th largest Commenting on the growth, Aditya Bangalore, Hyderabad, Chennai, and fastest-growing chain of fully Ghosh, CEO of OYO, India & South Asia, Pune, Nagpur, Kolkata, Ahmedabad, operated, franchised and leased said, “The 100th OYO Townhouse in Ghaziabad, Goa, Jaipur, Lucknow and hotels, homes, managed living India is a big moment for us. Within Coimbatore. With plans to expand to and workspaces, today announced 29 months since its launch in India 400+ hotels, OYO Townhouse will be that it has reached a milestone by in January 2017, OYO Townhouse making its debut in multiple new Indian opening the doors of its 100th OYO has captured the imagination of cities from the existing 16! Townhouse in India, which is also millions of value-conscious and Built on 6 layers of innovation: the biggest so far with more than globetrotting millennials across 16 Smarter Rooms, Smarter Spaces, 130 rooms. OYO Townhouse, ‘the cities in the country. With the opening Smarter Menus, Smarter Buildings, friendly neighbourhood hotel’, is a of the 100th OYO Townhouse, we Smarter Service, Smarter Locations, unique combination of a hotel, home, are strengthening our lead as India’s OYO Townhouse caters to the needs merchandise store and café and is largest mid-market hotel brand and will of the millennial travelers. It breaks targeted at millennial travellers aspiring continue to aggressively expand the away from decades-old hotel industry premium economy accommodations. category by working closely with asset templates, where new age systems The 100th OYO Townhouse is in owners to offer quality, convenient and services have replaced the Pune. This makes OYO Townhouse the and comfortable accommodations at older, wasteful conventions of the largest mid-market boutique hospitality affordable price points.” past. Every single element at OYO brand in the country and gives a fresh Ankit Tandon, Chief Operating Townhouse – from the breakfast menu impetus to OYO’s plans to expand OYO Officer, Operated Business, OYO to the booking process – has been Townhouse to 400+ hotels in multiple Hotels & Homes, added, “The re-engineered for this category of cities from the existing 16, by the end overwhelming response to our mid- guests to deliver higher quality and of 2019 across India. Currently, OYO market offering OYO Townhouse has better value. OYO engages with top Townhouse is in India, UK & the US. been one of the key drivers of OYO’s quality engineers, designers, technical The 100th Townhouse in Pune, the growth in India. OYO Townhouse is experts and leverages innovative biggest so far, comes with some great one of our most loved brands with technology to design and build visually offerings and unique experiences with a 82% guests rating it highly. Through appealing living spaces and offer the rooftop and speciality restaurant, coffee this brand, we aim to offer a unique best customer experience at an OYO shop, spa, 2 banquets, impressive lobby, hospitality experience, designed to suit Townhouse. This is further testified by a and ample parking space. It’s a one-stop the needs of the new age millennial Redseer report (September 2018) that shop for all personal and professional travelers, looking for convenience, states that Townhouse has the fastest requirement of a travelling millennial. comfort, value for money, all within a turnover around time, 2x faster than With ~90% occupancy, OYO contemporary set up. With the 100th comparable peers, and lowest staff- TownhouseOYO has witnessed 1.3x growth Townhouse launch, we are reinforcing to-room ratio. Centralized operations in the number of repeat customers. our mission of creating quality living have led to >2.5x staff efficiencies. The OYO Townhouse has also received spaces for everyone and are geared report also states that Townhouse has great feedback from guests with 82% towards expanding operations to many achieved 3x growth velocity by adding consistently rating them 4 & above (out more cities across India by 2019-end.” more rooms as compared to peers.
travelspan / JULY 2019 www.travelspan.in 61 Hospitality and food
Clubunveils exciting Med experiences at its newly renovated resort La Pointe aux Canonniers in Mauritius
62 travelspan / JULY 2019 www.travelspan.in lub Med’s newly renovated La Pointe aux Canonniers resort in CMauritius was inaugurated by Henri Giscard d’Estaing, President of Club Med on June 6, 2019. More than 200 guests from 20 countries around the world attended the inauguration to experience the new face of the resort. Elected officials, partners, investors, journalists, local actors and institutions
discovered all the new experiences holiday memories. The new zen space offered to guests such as the new created close to a quiet beach with a family zone and the new zen zone zen pool and a healthy bar at the resort exclusively reserved for adults. is specially designed for relaxation. To Carried out in 2018 and over a short extend this moment, adults can enjoy period of 5 months, the renovation body and face treatments in the new and extension work of Club Med La Club Med Spa by Cinq Mondes. Also a Pointe aux Canonniers represent a complete range of childcare facilities, global investment of 42 million Euros, from 4 months to 17 years old included, in partnership with COFIVRA, the owner is available for guests. of the resort. With its new structures, An evolutive ‘all day dining’ concept the resort contributes to fully reinforce at the new ‘Alma Beach Lounge’ Mauritius’ prestige and attractiveness allows guests to discover new culinary on an international scale that will experiences and flavours of Mauritius attract new customers from Asia. in an idyllic location by the sea. In Located about 1.5 hours away by partnership with Fabrice Sommier, car from the international airport, on ‘French Worker of the Year 2007’, the north of Mauritius, on a preserved the resort also offers its guess the site in Grand Bay, Club Med La Pointe opportunity to discover its wine and aux Canonniers offers an exceptional rum cellar. setting all year round due to a mild For the ones who love sports and tropical climate. The contemporary water activities, the resort offers wide architecture and design of the resort, range of activities and particularly inspired by Mauritian culture, allow nautical ones like water skiing, guests to experience a real immersion wakeboarding, sailing, snorkeling, in the island’s culture. scuba diving. Guests can try or improve With a new area dedicated to their skills in different disciplines, get families, the resort is particularly new sensations, discover new passions suitable for multi-generational families. and bring home more than just This space entirely designed for parents memories. The resort is also the ideal and children with its family pool - with starting point to discover all the rich spirals and water arches - allows families Mauritian culture with a wide range of to spend time together and create day and half-day excursions.
travelspan / JULY 2019 www.travelspan.in 63 Hospitality and food
Raffles Singapore is all set to reopen its doors The refurbished Raffles Singapore has an expanded suite count of 115. In addition to the luxurious suite to guests on August 1, 2019. accommodations, the hotel will feature a range of social spaces and lifestyle ith a legacy that dates back experiences — Raffles Boutique that to 1887, this hotel is among will house a History Gallery highlighting Wthe very few remaining the heritage of Raffles Singapore. 19th century hotels in the world. The The culinary offerings will include property has been under renovation BBR by Alain Ducasse and La Dame de since 2017 that is being carried out in Pic by Michelin starred-chef Anne- three phases. Sophie Pic. Then, there is the long bar
64 travelspan / JULY 2019 www.travelspan.in Hospitality and food
wherein you can relax and enjoy your legendary service and enjoy newly style treasure – declared a National Singapore Sling. opened bars, restaurants, courtyards, Monument in 1987– takes pride of A brand new Raffles Spa will be and social areas; spaces designed to place in the vibrant civic and business available for guests to indulge in make Raffles the place to meet, spend district. exclusive wellness services and time, shop and celebrate. Named after Sir Stamford Raffles, treatments. Located within the Raffles Raffles has begun writing a new founder of Singapore, the hotel has Arcade, the spa will feature separate chapter, as an extensive restoration, welcomed countless legendary names lounge areas for men and women and sensitive to the heritage buildings’ throughout its history. Writers, movie a private area with its own treatment striking façades and features, breathes stars, dignitaries, journalists... They room and facilities that will cater to new life into the storied hotel. Immerse all found inspiration and conviviality special celebrations. yourself in its one-of-a-kind ambience. here. Among the many luminaries Savour the carefully restored splendour were Rudyard Kipling, Elizabeth Taylor, A brief about the property and enhanced comforts. Experience Somerset Maugham, Ava Gardner Raffles Singapore is now fully closed Raffles’ legendary service as you enjoy and Noel Coward. At a time when with a planned reopening in August newly opened bars, restaurants and global travel was a luxury available to 2019. Long Bar has since returned to boutiques. Explore graceful courtyards only a select few, the stories these its original location, serving the iconic and relax in cosy social spaces. personalities shared – both facts Singapore Sling daily. Raffles Gift Shop No stay in the Lion City would be and fables – contributed to Raffles’ has also made its return to Raffles complete without a visit to this iconic renown. Thanks to them and myriad Arcade as the new Raffles Boutique, hotel. Shortly following its opening in other guests over the decades, the located at 1 Seah Street. 1887, Raffles was seen as a beacon Long Bar’s Singapore Sling gained This restoration is designed to and haven for world travellers, arriving international fame, along with exciting ensure that we retain what is so special from all shores to experience its tales – such as the one involving a tiger about Raffles – the ambience, the exquisite combination of grandeur and in the Bar & Billiard Room. service, the charm and the heritage of charm. Staying here became a rite Intricately woven into the hotel are the hotel. It is also intended to provide of passage among adventurers, with lush tropical gardens. Occupying more the facilities, spaces and experiences “See you at Raffles” their signature than a quarter of the entire estate, they that the well-travelled expect. The parting shot. provide soothing contrast to the urban newly restored Raffles will breathe new Today, the hotel continues to hustle and bustle. It is not uncommon life into our beautiful building. With a embody regal elegance and Old to hear the delightful melodies of planned reopening in the second half World appeal. In a city where modern singing birds beyond the verandahs, of 2019, you can expect to experience buildings compete to touch the sky, and the rustle of palm leaves in the Raffles’ charming ambiance and this beautifully preserved colonial- breeze. raffles.com/singapore/
Sarovar Hotels & Resorts signs new hotel in City of Lakes, Udaipur arovar Hotels and Resorts is scheduled to welcome guests by away from Maharana Pratap Airport continue to strengthen its September 2019. The hotel will offer and 30 minutes from Railway Station. Spresence in Rajasthan with the sixty well-appointed rooms including Mountain and adventure lovers can signing of another hotel in Udaipur. suites, planned to open in two phases. explore the beauty of Aravalli hills Seasons Sarovar Portico, will be With 2000 sq. feet of indoor meeting which is 2 hour drive from the hotel. Sarovar’s first hotel in Udaipur and and banquet space and 70,000 sq. feet Commenting on the development, seventh in the state after marking of garden space, the hotel is an ideal Anil Madhok, Executive Chairman, presence in Jaipur, Jodhpur and venue for social gathering, business Sarovar Hotels & Resorts, said” We are Jaisalmer. meeting, and destination wedding happy to expand our presence further in Udaipur a tourist destination is segment. It will also offer Multi-cuisine the state of Rajasthan. The city attracts known for its beautiful lake, historic restaurant, Lounge Bar, Coffee Shop a lot of domestic & international forts and palaces, museums, galleries, and Swimming pool and Spa. travellers for sight-seeing, weddings, architectural temples and festival Providing convenient access to Business and we look forward to & fairs. Seasons Sarovar Portico guests, the hotel is an hour drive tapping the growing market”.
travelspan / JULY 2019 www.travelspan.in 65 Hospitality and food
Lemon HotelsTree Ltd. enters Mumbai with its Upper Midscale Brand
Lemon Tree Premier will have 303 plush rooms & suites, innovative dining and chic interiors
emon Tree Hotels Ltd., today Lemon Tree marked its entry into Mumbai Hotels Limited Lwith the launch of the 303 room is India’s largest hotel - Lemon Tree Premier-Mumbai hotel chain in International Airport. Strategically the mid-priced located in Mumbai’s business hub of hotel sector, Andheri East, this new age hotel aims and the third to target both, business and leisure largest overall, travellers as well as the local corporate on the basis segment in India’s business capital. of controlling Located on Andheri Kurla Road, the interest in hotel is in close proximity to key hubs owned and like SEEPZ, Bombay Exhibition Center, leased rooms, Maharashtra Industrial Development as of June 30, Corporation (MIDC) and is not far from 2017, according Juhu Beach. This is the second city to the Horwath in Maharashtra, after Pune, with a Report. We Lemon Tree Premier and the third city operate in the mid-priced hotel sector, across 34 cities. By FY 2021, we will be in Maharashtra, after Aurangabad and consisting of the upper-midscale, operating 85 hotels with 8,674 rooms, Pune where the group operates. midscale and economy hotel segments. across 57 cities. The hotel offers 303 plush rooms; a We seek to cater to Indian middle-class Lemon Tree hotels are located across 24x7 multi-cuisine coffee shop - Citrus guests and deliver differentiated yet India, in metro regions, including the Café; a hip recreation bar – Slounge; superior service offerings, with a value- NCR, Mumbai, Bengaluru, Hyderabad the celebrated pan-Asian restaurant - for-money proposition. and Chennai, as well as tier I and tier Republic of Noodles; the spa – Fresco; We opened our first hotel with 49 II cities such as Pune, Ahmedabad, fitness center; swimming pool and large rooms in May 2004 and currently Chandigarh, Jaipur, Indore, Goa and meeting spaces. operate ~5800 rooms in 57 hotels Aurangabad. www.lemontreehotels.com
66 travelspan / JULY 2019 www.travelspan.in
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