Super Trooper How Barry Benecke II and Other Associates Are Putting Fandom to Work in Their Stores
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The Associate’s How to Help Drew Barrymore Why Walmart Is Guide to Customers Party Talks Fandom Focused on Glasses Living Better PAGE 7 PAGE 62 PAGE 18 SEPTEMBER 2015 Free Magazine! Super Trooper How Barry Benecke II and other associates are putting fandom to work in their stores. PAGE 22 0915_Cover_Larry'sPicks.indd 6 8/13/15 9:59 AM ContentsSeptember 2015 Now at Walmartworld.com! 56 Root for Your Team in Style Are You a Walmart Artist? Honoring Hispanic Culture Design your own Walmart spark for a chance Join us in celebrating the stories, successes, and to have it featured in the magazine and foods of our Hispanic associates for National at Walmartworld.com. See the details at Hispanic Heritage Month. Read more on Sept. 15 walmartworld.com/WalmartArtist. at walmartworld.com/HispanicHeritage. 36 Play Hard, Play Fair Associate Bob Rigg shows he can make the right call. Try Out These Are You a Superfan? Jedi Junkies? Space Heads? 60 Recipes From Ritz Visit walmartworld.com/Superfans for These are a few of our suggestions, but we articles to make football season even more fun want to know what associates would call and to tell us how your passions outside of Star Wars fans. To join the fun, visit work help you in your job at Walmart. walmartworld.com/StarWarsFan. Voices 2 The Guide 7 Inside Walmart 13 We Are Walmart 28 Join the Milestones 30 Conversation! Checkout 55 My Sam Story 64 We want to hear from you! Share your comments— 18 including story ideas—at Walmartworld.com. Why Walmart Is in the Glasses Business 0915_JoinTheConversation (Working Copy).indd 1 8/14/15 2:21 PM 0915_TOC (Working Copy).indd 1 8/14/15 2:24 PM Voices / Welcome FROM THE EDITORS If we truly dedicate We’re Big Fans We’ll just say it: We’ve changed Walmart World. ourselves to instill Now, we can celebrate more of your success that thrill of stories (see Just Promoted, Page 4, and My Walmart Journey, Page 54), give business merchandising— insights to help you serve customers the thrill of buying (beginning on Pages 7 and 13), and provide useful, helpful advice for everyday life (see Page and selling 55). The changes come in an issue celebrating something at fandom—only appropriate, since we’re such big fans of Walmart associates. Let us know what you a profit—into think at [email protected]. THE EDITORS every one of our associates, nothing The Associate’s Guide to Cover Story Living Better JULY 2015 “Third row down and second image! It was can ever stop us. Free Magazine! a great time and very neat being able to Sam Walton interact with all the international groups! Moments. Thank you for an unforgettable experience!” Dana Reed, assistant manager, Store 5256, Tuscaloosa, Ala. People. From the editors: Dana was one of the Shareholders’ attendees featured on the cover of our July 2015 issue. Have you examined the Celebration. July cover to see if you can spot yourself or anyone you know? Check it out again at walmartworld.com/July15Cover. Untitled-1 1 6/22/15 3:22 PM Publisher No responsibility can be accepted for unsolicited manuscripts or photographs, which Alan Dranow must be accompanied by a self-addressed stamped envelope. The views expressed in this magazine are not necessarily those of the publisher or Wal-Mart Stores, Inc. Editor in chief Matt Larsen Walmart World is a proprietary publication of Wal-Mart Stores, Inc., and is intended [email protected] for use by Walmart at its discretion. The editor reserves the right to select and edit letters for publication. Some stories may appear in other publications, including those Managing editor intended for external audiences. All material that you submit to Walmart World shall John Soldani become the property of Wal-Mart Stores, Inc., and submission shall be deemed a transfer of all right, title, and interest to the materials submitted. Walmart World is not Content manager responsible for verifying the accuracy of material submitted by our readers. The views Amanda Foster and opinions expressed on third-party websites do not necessarily state or re ect Market research those of Walmart World and are not meant to substitute for professional advice. Margaret Li Stores: If you’d like your subscription numbers adjusted, please email us at [email protected]. Distribution Annie de Vona Printed on partially recycled paper Editorial inquiries: [email protected] 2 Walmartworld.comThe Associate’s Guide to Living Better Walmartworld.com 3 0915_Voices (Working Copy).indd 2 8/12/15 1:25 PM 0915_Voices (Working Copy).indd 3 8/12/15 1:25 PM Voices / Just Promoted Voices / You Said It The new dress code allows a bit more individuality Luis Macres without losing the “I work Promoted to: here, so ask me your The new dress code is great, but assistant manager, questions” appearance. Store 2171, Princeton, N.J. register associates are the ones who And we can be cooler in the really need the T-shirts! Collared What His extreme heat we experience 9–10 months a year here in shirts and a vest are too hot! It’s too Manager Says hot at the registers with all those “My apparel department the desert. was the worst in the store. [soda] coolers and computer towers When I was trying to get Beth Loutzenheiser, overnight IMS blowing warm air. Just too hot! associate, Store 2922, Tucson, Ariz. a new ZMS to take it over, Luis volunteered. He did Jenny Jones, cashier, Store 5296, Barboursville, W.Va. it; he turned it around. He has a great attitude, and is willing to learn.” Chayleen Ramos, former manager of Store 5201, Edison, N.J. (currently manager of Store 3658, Greensboro, N.C.) What do you think What Luis Says “I was hired as a cashier, and about Walmart’s then I worked overnights. When I became hardlines zone merchandise new dress code? supervisor dayside [at Store 5201], I utilized everything I learned from working overnight (merchandising, featuring, receiving, item location), I like the vest. I feel just like learning chords a sense of pride in and then playing a melody! I think we, as associates and representatives making myself look Later, I asked if I could of Walmart, should look professional in our good. I think the vest is a become apparel zone attire. Any company that is in service of the nice-looking accessory. merchandise supervisor.” public should have a standard that is above Omar Reynolds, department Lessons From Luis those it serves. We need to remember that manager, bakery, Store 5881, · Seek out new challenges. we are there to serve our customers in a Springfield, Pa. · Keep learning. manner that causes them to feel as if they · Speak up about how you want to contribute. I am always up for a are the most important person, each and every one of them. What’s Your Take? Have you recently Share your thoughts about what’s been promoted? Tell us at challenge and learning Christopher Nicholson, sales associate, wireless, happening at Walmart on the [email protected]. Store 3874, Dawsonville, Ga. Groups page of Walmartworld.com. Learn more about career opportunities. opportunities at Walmart at careers.walmart.com. Luis Macres Walmartworld.com 5 0915_JustPromoted (Working Copy).indd 4 8/12/15 1:29 PM 0915_YouSaidIt (Working Copy).indd 5 8/14/15 2:26 PM Party Tech & Seating ✓ Party Food ✓ Party Cleanup ✓ THE THE GuideHelping Customers Prep for a Viewing Party NFL games are the top- watched fall TV shows in the U.S., which means you’ll soon see customers looking for help with game-day gatherings. We have what they need, right here—and in stores, of course. Enrollment is Oct. 17 to Mark Nov. 6! Your Calendar! Benefits Annual Enrollment is almost here. Annual enrollment is the time to make sure you have the benefits that are right for you. Starting in October, you can learn more about your 2016 benefits options by visiting WalmartOne.com. Did you know you can pay less for health coverage if you’re tobacco-free? To qualify for lower rates, you must be tobacco-free by Oct. 16 or must agree that you will enroll in and complete a Quit Tobacco program by Dec. 31, 2016. Visit WalmartOne.com/ Wellbeing and click on “Quit Tobacco” for more information on how to qualify for lower rates through one of Walmart’s Quit Tobacco programs at no cost to you. 0915_HouseAd_OpenEnrollment.indd 6 8/12/15 1:32 PM 0915_Spark.indd 7 8/12/15 1:33 PM The Guide / Viewing Party Tech & Seating Home Suggest For the Casual Viewer The right choice for: Stadium customers who mainly watch TV to catch up on news and favorite shows Seating Consider: LG LF5400 What customers need Easy stadium seating can help to know: It’s energy- customers make sure that every efficient, with fantastic guest has a clear view of the show. picture quality and Only in Stores! vibrant colors. Make sure customers The Balcony know that, unlike the Seat them high other seating options here, these beanbags with barstools, are only available which fit perfectly in stores. behind sofas and Electronics other chairs. For the Movie Fanatic For the Sports Fan For the Gamer Mainstays Folding The New Metal Stool Walmart.com Rating TV Guide ★★★★ The First Level How to help a customer find the right TV for his or her viewing party. Suggest a few The right choice for: The right choice for: The right choice for: folding chairs.