Boundary Hill South Project 14

Boundary Hill South Project 14.

Social Values

14. SOCIAL VALUES

14.1 Introduction The objective of the Social Impact Assessment (SIA) has been to identify the potential social impacts associated with the Project, including Project benefits. The SIA sought to outline the relevant processes and strategies to mitigate and manage social impacts and promote social development during the various phases of the Project. The assessment has been undertaken in accordance with Section 4.10 of the Projects Terms of Reference (ToR) and Anglo American’s corporate standards, which include general alignment with relevant international good practice. For the purposes of the SIA, the regional study area for this Project is the local government area (LGA) of Banana Shire, located in Central Queensland. The local study area has been defined primarily as the town of Biloela and its surrounds, as the Project is to be located approximately 20 kilometres to the north of the town and the majority of mine employees reside in this area.

14.2 Applicable Legislation and Policies 14.2.1 Legislation In Queensland, a SIA is necessary for all resource development projects that require an Environmental Impact Statement (EIS) under either the: - State Development and Public Works Organisation Act 1971; or - Environmental Protection Act 1994 (EP Act). As the Project falls under the requirements of the EP Act, this SIA has been prepared as part of the EIS process. In addition to the SIA, the Queensland Government’s ‘Sustainable Resource Communities Policy 2008’ (DIP, 2008) states that proponents of new and expanding major resource development projects must develop a Social Impact Management Plan (SIMP). In accordance with this requirement, a SIMP has been developed in alignment with the Department of Infrastructure and Planning ‘Social Impact Assessment Guideline to Preparing a Social Impact Management Plan’ (DIP, 2010) and can be found in Appendix S2. 14.2.2 Policy Context A number of plans and policies articulate a vision and direction for the broader Project area. Several initiatives have been rolled out across Queensland to manage the future growth of the State. Some of these initiatives are the: - ‘Major Resource Projects Housing Policy’ (DLPG, 2011) aimed at better planning for housing in resource communities. - ‘Skills and Workforce Development Investment Plan 2013’ (DETE, 2013), aligns strongly with the Queensland Government’s commitment to reform the vocational education and training (VET) sector to ensure it is contributing to a strong economy and reducing unemployment. The Plan proposes change across the following key priority areas to improve the performance and output of Queensland’s skills system: x transform VET investment; x public provider reform; x enhance apprenticeships and trade training pathways; x and workforce planning and development. - ‘Bowen, Galilee and Surat Basins Health Services Plan’ (QH, 2012) states that the future of service direction in regions is to enhance local service delivery; increase self-sufficiency through the use of a hub and spoke model; and provide flexible, integrated service delivery models which can manage the changes in demand. In addition to Queensland-wide initiatives, the Central Queensland Regional Plan (CQRP) (DSDIP, 2012) was formulated by the Department of State Development Infrastructure and Planning (DSDIP) to establish a clear

Boundary Hill South Environmental Impact Statement 14-1 vision and direction for the region. The CQRP guides State and local governments in the formulation of policies and planning documents. The CQRP was gazetted on 18 October 2013. To comply with its statutory obligations at the local level, the Banana Shire Community Plan provides a clear appreciation of the needs and priorities of its residents and a framework for future development and growth (BSC, 2011). The Community Plan provides a vision for each town and sets out clear rationales and tasks, providing strategic direction on amenity, social, environment, economic and infrastructure aspects. Under the theme of economics, the Community Plan sets out priorities for working with resources industries. Key themes for working with resources industries are sustainable growth, industry contribution to infrastructure and industry commitment to communities.

14.3 Methodology The social assessment process is a way to identify, predict and assess the type and scale of potential impacts and opportunities on the communities affected by the Project. A commonly accepted definition of SIA from the ‘Guidelines and Principles for SIA’ is, “The process of assessing or estimating, in advance, the social consequences that are likely to follow from specific policy actions or project developments” (Inter-organising Committee on the Guidelines and Principles for SIA, 2003; cited in Burdge, 2004). An SIA is a systematic process of examining each component of a proposal to predict and evaluate impacts likely to arise for local and broader stakeholders. Modifications to the design, construction or management processes can then be considered with the Project design team and stakeholders. The objective is to reduce adverse impacts and increase the positive benefits of the Project. The following sections describe the steps involved in the identification and assessment of social impacts for the Project. In summary, the overall aim of the SIA methodology has been to gain a sufficient level and type of data and information on which to provide a practical basis to predict potential social impacts and develop a relevant SIMP. Four broad stages were undertaken in the development of the SIA: - Stage 1 – Review of existing information; - Stage 2 – Preparation of baseline community profile; - Stage 3 – Assessment of impacts and opportunities; and - Stage 4 – Development of a draft SIMP. The methodology for each of these four stages is detailed in the following sections. 14.3.1 Review of Existing Information A literature review has been undertaken to identify existing research and potential data sources relevant to the SIA. Documents that were identified and reviewed included: - public submissions to the draft ToR for the Project; - Queensland Government websites pertaining to areas of human services delivery (for example, Queensland Health, Education Queensland); - Banana Shire Council reports (for example, Banana Shire Community Plan); and - statistical data sources (for example, Australian Bureau of Statistics (ABS), Office of Economic and Statistical Research (OESR), Queensland Police Service (QPS)). 14.3.2 Baseline Community Profile A baseline profile has been developed to gain a thorough understanding of the existing social, cultural and economic contexts of the communities of interest most likely to be impacted by the Project. The communities of interest have been defined at a geographic and statistical level to provide for a comparison of key socio-economic indicators at a local and broader level (refer to Section 14.4.2). The profile presents a synopsis of key findings from existing research and data (refer to Section 14.3.1) and from consultation with key stakeholders (refer to Section 14.3.3). The SIA then builds on this information in Section 14.5 to provide further insights into community and stakeholder identified impacts and opportunities associated with the Project and how these might be addressed through ongoing social impact management planning and monitoring.

Boundary Hill South Environmental Impact Statement 14-2 Data limitations The social baseline has been produced primarily using data sourced from ABS Census data. For the purposes of reporting this data in this baseline report, the Shire of Banana is represented by the Banana LGA, while Biloela is represented by the Biloela Statistical Area level 2 (SA2). Data has also been sourced from the OESR and other relevant data sources as required. The statistical boundaries for Biloela changed between the 2006 and 2011 Census years. Given the relatively small population size, a comparison between the data from 2006 and 2011 has not been undertaken for the Biloela Census data. Whilst a Census boundary change also occurred for the Banana LGA, the areas have been deemed similar enough, and the population large enough, for data comparisons between 2006 and 2011 to be made. Where 2011 Census data is not yet available, 2006 Census data has been used. Limitations exist as a result of small sample sizes for particular areas and indicators. This is particularly relevant when analysing data related to SA2. Care has been taken to ensure that, where possible, data that has been utilised is statistically significant and robust when drawing conclusions from data for the SA2 area. Figure 14-1 shows a map of the geographic boundaries of the statistical areas used in this report. 14.3.3 Stakeholder Engagement A process for stakeholder engagement was developed for the Project, consistent with national and international good practice. Callide Mine has engaged with interested and affected parties since the Project’s inception to discuss the Project, and to identify and respond to issues and concerns regarding social impact. The process for stakeholder engagement is detailed in the following section. 14.3.3.1 Stakeholder Identification As Burdge (2004) outlines, stakeholders may be affected groups or individuals that: - live near the resource / Project; - have an interest in the proposed action or change; - use or value a resource; - are interested in its use; and/or - are forced to relocate. The Project SIA identified the following key stakeholders as relevant to the assessment: - near neighbours – community residents living in proximity to the Project area; - State and Commonwealth Government agencies; - Local Government (Banana Shire Council); - elected representatives; - local businesses; - industry groups (agriculture, tourism); - sport and recreation clubs; - environmental groups (interest, advocate and research groups in the area); - community groups and organisations; - cultural and heritage groups (associated with the area); - service providers (education, health, emergency services, employment and training); and - other Non-Government Organisations (NGOs) and Not for Profit organisations (NFPs).

Boundary Hill South Environmental Impact Statement 14-3 "

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14.3.3.2 SIA Consultation Process Consultation for the SIA was carried out to inform stakeholders about the Project, to assist in the development of the baseline community profile and to identify stakeholder issues and concerns in relation to the Project. Primary consultation activities were: - community workshops; - face-to-face and telephone interviews; and - SIMP consultation. All consultation activities have been closely coordinated and integrated with the broader EIS stakeholder engagement process. For further detail on this process, please refer to Chapter 1 Introduction. Community workshops The community workshops have been the main integration activities between the SIA and the broader EIS. Two community workshops were held in Biloela on 26 July 2012 – one in the morning and the other in the evening. One person attended the morning workshop while 16 people attended the evening workshop. The workshops were held in conjunction with broader community information sessions for the Project. The workshop objectives were to: - provide information about the Project, its components, scale and proposed timelines; - provide information about the EIS process, timelines and study components for the Project; - understand participants’ perceptions of the Project and how it could impact on the community; and - understand participants’ expectations around the Project and EIS process. A summary of key issues and discussion points compiled during the workshops were circulated to all workshop participants after the event. Face-to-face interviews Face-to-face interviews were held from 23 to 27 July 2012, and from 2 to 3 August 2012. A total of 21 interviews were conducted. Interviewees were identified through a combination of self-selection (all individuals on the Callide Mine stakeholder database were sent a letter of offer for a face-to-face interview, including landowners); and through targeted phone calls to ensure that a representative cross-section of stakeholders were interviewed. Interviews varied in length from 30 minutes to 90 minutes, depending on the particular interviewee and the nature of the issues discussed in relation to the Project. Broadly, interviews covered one or more of the following topics: - descriptions of the community – perceived strengths, weakness and opportunities (including gaps in services and facilities); - community aspirations; - perceived changes in the community over time and the factors influencing these; - experiences with the existing Boundary Hill operations to date and perceptions of the mine’s contribution to changes in the community (positive and adverse); - direct experiences with the Anglo American Social Investment and Donations Program; - key issues and concerns with the proposed Project; and - perceived opportunities for the community through the Project. A number of telephone interviews were also conducted in instances where interviewees were not available for face-to-face meetings. 14.3.3.3 SIMP Consultation As part of the draft SIMP development process, key State Government, Local Government and community stakeholders were consulted to gain feedback on proposed strategies to manage impacts of the Project and promote potential Project benefits.

Boundary Hill South Environmental Impact Statement 14-5 14.3.4 Assessment of Impacts and Opportunities 14.3.4.1 Identification of Potential Social Impacts Project layout plans and Project information documents were reviewed in detail and considered in the context of the social setting in order to identify key areas of potential social impact. This process included consideration of: - the ToR for the SIA; - internationally accepted guidelines and standards for the assessment of social impacts; - consultation with stakeholders to identify and confirm issues of concern; and - an informed risk assessment to identify key areas of social impact. The review and assessment culminated in a list of key areas of potential social impacts. These are discussed in Section 14.5. 14.3.4.2 Review of EIS Technical Assessments Preparation of the SIA involved the review of other EIS technical studies that are relevant to the potential social impacts of the Project. These studies include: - Chapter 6 Land; - Chapter 7 Transport; - Chapter 9A Surface Water; - Chapter 9B Groundwater; - Chapter 10 Air; - Chapter 11 Noise and Vibration; - Chapter 13 Cultural Heritage; and - Chapter 16 Economics. It should be noted that the majority of these studies focused upon only the Project area, or nominated a study area buffering the Project area to identify impacts on sensitive receptors due to air emissions, noise and vibration, dust and visual amenity. The SIA also considered the area beyond this nominal study area to identify potential impacts within the region more broadly. 14.3.4.3 Assessment of Social Impacts and Opportunities Impact Characterisation The systematic identification of impacts requires examination of all aspects of a project for all phases. Impacts can be characterised as: - Direct – caused by an aspect designed to meet a project’s objectives, for example: x people employed directly on a project. - Indirect – caused logically by a direct impact but often more removed in time or space, for example: x noise and vibration (direct impact) which may increase the stress and anxiety levels for near neighbours (indirect impact); and x people are employed by suppliers to the project (indirect employment). - Induced – caused by a change in the project’s environment (initially caused by direct impacts), for example: x spending by employees of suppliers at the local supermarket leads to further employment in food services. - Cumulative – caused by the interaction of impacts of the subject project and those of other known or expected projects, for example: x additional heavy vehicle movements; and x regional landscape visual amenity impacts.

Boundary Hill South Environmental Impact Statement 14-6 Impact Rating Mechanism To introduce a level of quantitative assessment into the SIA, social impacts for the Project have been assessed against impact rating tables adapted from the ‘AS/NZS ISO 31000:2009 Risk Management’ (2009). This has allowed each defined impact to be assigned an overall significance rating, so that particularly high risk impacts can be highlighted, and that potential opportunity areas can be identified and enhanced. Interpretation of Impact Assessment Results A formal risk rating system has been used in this SIA as a structured and objective means of considering a vast array of complex and inter-related issues presented by the Project. Given this complexity and subjectivity, the use of a risk rating system facilitates critical thinking and makes the analytical processes used by the authors more tangible and transparent. In this regard it is intended as an aid to overall analysis, not a prescription. As noted in Section 14.3.6, the assessment adopts the precautionary and uncertainty principles when predicting social impacts. 14.3.5 Management and Monitoring of Social Impacts As is the case with any type of change, some individuals or groups within the community may benefit, while others may experience adverse impacts. If adverse impacts are anticipated, it is the role of the SIA to determine how such impacts may be managed effectively to reduce the degree of social disruption to those affected. Monitoring is also a key component of the SIA process to track Project activities and provide feedback to the community, and to document any positive or adverse impacts that may arise in the construction and operational phases. In accordance with the ToR, a SIMP has been developed as a separate document to this SIA report and will be submitted in draft form with the EIS. The SIMP provides the Project with a management plan to implement the broad strategies identified in the SIA, monitor their progress and manage ongoing key stakeholder relationships. A SIMP establishes the roles and responsibilities of proponents, government, communities and other relevant stakeholders throughout the life of a project in mitigating and managing social impacts and opportunities during construction, operation and decommissioning of major development projects. The SIMP is being developed to meet the requirements of the Social Impact Assessment Unit in the Queensland Government including an impact management and mitigation framework; a monitoring, reporting and review program; dispute resolution mechanism; and ongoing stakeholder engagement strategy. 14.3.6 Assumptions and Limitations Data contained in this report has been drawn from publicly available sources, SIA stakeholders and advice from Callide Mine. While all due care has been taken when applying the data, no responsibility is taken for the accuracy of data provided by third parties. This assessment has adopted the relevant International Association for Impact Assessment (IAIA) Social Impact Assessment principles, including the precautionary and uncertainty principles when predicting social impacts. The predicted social impact may change as more information about the Project becomes known to the community, and as the Project is constructed and operated. Therefore the actual social impacts of the Project are not known for certain at this stage. A medical practitioner has not been contracted to undertake any medical or psychological testing as part of this assessment. Any reference to medical, health, wellbeing or psychological impacts is based either on the self- reporting of the person providing the information or through deference to third party communications about the likely general nature of such impacts occurring in the Project context. Workforce numbers and characteristics provided in Section 14.4.4.2 are based on estimates only and may change as the Project moves into the detailed design phase. While the SIA is the entry point for project social planning, it does not address the continual feedback and interaction process of long-term planning, changing development strategies, and operations feedback.

14.4 Existing Environment This section provides a profile of the existing community in terms of population and demographics, community safety, health and wellbeing, social infrastructure and services, accommodation, employment and income. Further detail can be found in the SIA Technical Report (Appendix S1).

Boundary Hill South Environmental Impact Statement 14-7 14.4.1 Regional Overview As noted previously, the study area for this SIA is defined as the LGA of Banana Shire, with particular focus on the town of Biloela and surrounding communities, such as Jambin and Goovigen. Where appropriate, reference is made to the other towns near to the mine, particularly Thangool and Moura. A brief overview of each area is set out in the following sections. 14.4.1.1 Banana Shire The LGA of Banana Shire is situated in Central Queensland, south-west of Gladstone. In 2011, the Shire had an estimated population of 14,456 (ABS, 2011). The main population centre is the town of Biloela, with Moura and Taroom being other significant urban centres in the Shire. The Shire’s major industries are coal mining, beef production, power generation, dryland cropping, and irrigation cropping such as lucerne and cotton. Coal seam gas is emerging as a major industry in the broader region, with development activities currently taking place in the Banana Shire. The region has extensive undeveloped coal deposits around Theodore, Moura and Baralaba. The Shire also has significant agricultural potential with “some of the best grazing, farming and irrigation land in the State” (BSC, 2012). According to the Banana Shire Community Plan (2011), Banana Shire offers diverse lifestyle options and it is this diversity that the community celebrates and promotes. These community values are described under each of the key towns in the following sections. 14.4.1.2 Biloela Biloela is located 85 kilometres south-west of Gladstone and is serviced by the Capricorn, Dawson and Burnett Highways. In 2011, the town had a population of 5,885 (ABS, 2011). Established in 1924, the town has serviced the local rural community engaged in cattle and grain crop farming, as well as the mining, power, and tourism industries. Callide Mine is located 20 kilometres north of the town and is a major source of employment in the area. Major facilities in the town include two major retail streets, a shopping centre, five primary schools, a high school, churches, a variety of accommodation facilities and many sporting clubs. The Banana Shire Community Plan (BSC, 2011) states that Biloela’s vision is to grow to 10,000 people by 2040 through supporting growth and development of business and industry across the Banana Shire by: - building on the lifestyle opportunities through amenity and infrastructure development; - attracting and retaining government services through building collaborative partnerships; - ensuring that the lifestyle of the residents is foremost in planning; and - ensuring that Biloela is recognised as a regional centre by all levels of government, thereby attracting investment. The town’s vision is supported by the Biloela 2011/2021 Place Based Plan. 14.4.1.3 Thangool The town of Thangool is located 12 kilometres south of Biloela and was established in 1925. The town had a population of 829 in 2011 (ABS, 2011) and provides minor service facilities for the surrounding region. A district aerodrome at Thangool serves as the Banana Shire’s principal airport. According to the Banana Shire Community Plan (BSC, 2011), Thangool is a community of immense pride. Thangool is working towards the continued development of the community, including its residential growth, development of the Thangool airport as an aero-industrial precinct, continued development of its school, and community leadership. 14.4.1.4 Moura The town of Moura is located 65 kilometres west of Biloela and was established in 1936. The town had a population of 1,899 in 2011 (ABS, 2011) and provides service industries for mining and rural industries in the region. Dawson Mine is located six kilometres east of Moura. According to the Banana Shire Community Plan (BSC, 2011), Moura is working towards being a vibrant, cooperative, innovative and viable community that takes great pride in being supportive, self-sustaining and self- reliant. Moura celebrates its past, present and future in its history, industry and tourism and takes great pride in its ability to support the community through its infrastructure.

Boundary Hill South Environmental Impact Statement 14-8 14.4.2 Baseline Community Profile Table 14-1 shows a summary of the key socio-economic indicators. Detailed descriptions of key indicators follow.

Table 14-1 Summary of key characteristics of study area

Characteristic Biloela* Banana LGA Queensland People and households Resident Population (2011) 5,885 14,456 4,332,739 Enumerated Population (2011) 6,077 15,487 4,457,909 Full-time Equivalent Population (2012) 6,420 16,555 n/a Median Age 32 35 36 Percent Aboriginal and Torres Strait 4 percent 4 percent 4 percent Islander Number of Households 2,069 5,162 1,547,304 Percent Family households 73 percent 74 percent 72 percent Average Household Size 2.6 2.6 2.6 Unemployment Rate - 5.2 percent 5.5 percent Dwellings Number of Occupied Private Dwellings 2,068 5,154 1,547,303 Percent Separate Houses 89 percent 92 percent 79 percent Percent Dwellings Rented 39 percent 35 percent 34 percent Percent Dwellings Owned/Being 60 percent 64 percent 65 percent Purchased Median Weekly Household Income $1,608 $1,392 $1,235 Median Mortgage (monthly) $1,733 $1,850 $1,800 Households where mortgage payments are 30 percent, or greater, of household 4 percent 5 percent 10 percent income Median Rent (weekly) $210 $300 $285 Households where rent payments are 30 6 percent 4 percent 12 percent percent, or greater, of household income * represented by Biloela SA2 2011 ABS Census boundary for resident and enumerated population and Biloela UC/L 2006 Census boundary for full-time equivalent population estimate. 14.4.2.1 Population and Demographics Population Estimates Table 14-2 shows the available estimates of population for the Project area. There are three key measures of population used: - resident population, which measures the number of people classifying themselves as residents, as recorded by the ABS Census; - enumerated population, which provides a ‘snapshot’ of the actual number of people in a location on the night of the ABS Census, including not only the resident population, but also people who were staying in the area; and - full-time equivalent (FTE) population, which includes not only residents, but also non-resident workers (NRW) who fly-in/fly-out or drive-in/drive-out (FIFO/DIDO) to the area and live within the region during their work shifts. In 2011 the resident population of the Banana LGA was 14,456, with 5,885 people (40.7 percent) residing in the township of Biloela. In comparison, the enumerated population of the Banana LGA was 15,487, with 6,077 people residing in Biloela.

Boundary Hill South Environmental Impact Statement 14-9 The FTE population of Banana LGA in 2012 was estimated to be 16,970, with ten percent of the population being NRWs (360), this had increased from the estimated eight percent in 2011. The FTE population of Biloela in 2012 was 6,420, with six percent being NRW (1,590 NRWs), increasing from four percent in 2011.

Table 14-2 Population estimates for Biloela and Banana LGA (ABS, 2011)

Biloela* Banana LGA 2011/2012 2006 2011/2012 Resident Population (2011) 5,885 13,361 14,456 Enumerated Population (2011) 6,077 14,521 15,487 Full-time Equivalent Population (2012) 6,420 - 16,555 * represented by Biloela SA2 2011 Census boundary for resident and enumerated population and Biloela UC/L 2006 Census boundary for FTE population estimate.

Age and Gender In comparison to Queensland, in 2011 Biloela had a higher proportion of children (5-14 years) and people of prime working age (25-34 years), and lower proportions aged 40-64 years, indicating a higher occurrence of young families in Biloela. The town also had a significantly smaller proportion of elderly people aged over 55 when compared to the rest of Queensland. The same trend was reflected in Banana LGA, but not as strongly, with the LGA population having a similar age/gender profile to Queensland. The gender profile was almost even across the regions, with 51 percent of the population in Biloela being male. Household and Family Structure The household structure of Biloela and Banana LGA is very similar to the Queensland average, with three quarters of households being family households. In 2011, there were 2,069 households recorded in Biloela; 73 percent were family households and 23 percent were single or lone person households. Of those recorded as family households, the highest proportion were couple families with children (48 percent). As with household structure, the family structure of the Study Area is very similar to the Queensland average, with a slightly higher proportion of families with children, and a correspondingly smaller proportion of single parent families and couple families with no children. Future Population Growth Population growth estimates are available for Banana LGA through the Office of Economic and Statistical Research (OESR). According to estimates, the resident population of the LGA is expected to increase to 18,277 people by 2031, an increase of approximately 18 percent from the current population level. This is an average of two percent growth per annum, which is in-line with the Queensland average growth rate (OESR, 2011). Non-resident workers on-shift in Banana LGA are estimated to grow from 1,380 in 2011 to 1,610 in 2018. Should this occur, the proportion of NRW to resident population will increase over the same period, with NRW increasing from eight percent of the FTE population in 2011, to 11 percent in 2018 (OESR, 2012) Cultural Diversity Compared to the Queensland average, in 2011 the Study Area has a similar proportion of Aboriginal and Torres Strait Islander residents. In Biloela, 240 people identified as Aboriginal and Torres Strait Islander in 2011. The age profile for the Indigenous population in Biloela and Banana LGA are very similar to the age profile of Queensland as a whole. Conversely, the Study Area had a much lower proportion of people who were born overseas (13 percent for Biloela and eight percent for Banana LGA, compared to 20.5 percent for Queensland). A desktop study of Indigenous cultural heritage has been conducted for the EIS and is presented in Chapter 13 Cultural Heritage. As part of this investigation, a search of the current and historical native title claims was conducted over the Project area and surrounding allotments. The results of this desktop study showed a native title claim lodged by the Gaangalu Nation, covering the Project area and surrounding region (south and west of Rockhampton). The claim is approximately 25,946 square kilometres and traverses several local government regions including Banana, Central Highlands, Gladstone, Isaac, North Burnett, Rockhampton, and Woorabinda Shire Councils.

Boundary Hill South Environmental Impact Statement 14-10 Income In 2011, Biloela had a median household income of $1,608 per week and a median personal income of $707 per week. Biloela has both a higher median household and personal income in comparison to the Banana LGA and Queensland. The Banana LGA and Queensland as a whole have both experienced increases in median household income and median personal income between 2006 and 2011. However these increases must be analysed with caution as median income estimates between 2006 and 2011 have not accounted for inflation.

Table 14-3 Median income (ABS, 2011)

Biloela SA2 Banana LGA Queensland Income per week 2006 2011 2006 2011 2006 2011 Median Household Income - 1,608 1,143 1,392 1,033 1,235 Median Personal Income - 707 528 630 476 587

Index of Relative Economic Advantage/Disadvantage The Index of Relative Economic Advantage/Disadvantage is a continuum of advantage to disadvantage. A higher score on the Index indicates an area has attributes of ‘higher advantage’1. In 2006, Banana LGA recorded an Index of Relative Economic Advantage/Disadvantage of a score of 958 and decile of seven (7/10th). This is a relatively high score, highlighting that the area is relatively advantaged when compared to other regions across Australia. Education Attainment According to 2011 Census data, on average, Banana LGA residents have a lower level of school attainment compared to the Queensland average, with a lower proportion having completed year 11 or 12 (43 percent compared to 55 percent for Queensland). However Biloela residents did have marginally higher levels of attainment compared to the wider LGA area (47 percent). Biloela and Banana LGA residents also have lower levels of post-school qualifications compared to the Queensland average. In Biloela, 17 percent of residents 15 and over with a qualification have a Bachelor Degree, compared to 22 percent for Queensland. Almost half (48 percent) have a certificate as their highest level of post- school education, compared to 37 percent for Queensland. 14.4.2.2 Community Safety, Health and Wellbeing Health and Wellbeing The Banana Shire Community Plan (BSC, 2011) highlights a number of issues related to the delivery of health and wellbeing services in the LGA: - reliance on larger towns for medical services; - insufficient staff, funding and infrastructure; - quality and availability impacts growth; - need to attract specialist services; - recognition of certain areas as primary hubs to attract staff and funding; - increase consistency of staff and cooperation between staff; - disability access; and - fitness promotion and facilities. The community plan particularly highlights the need for more staff, including specialists, to be attracted to the area and ensure that they are retained. Recently, there has been recognition of Biloela as a primary hub for the surrounding area by Queensland Health, which will assist in achieving improved health services for the region.

1 ‘Higher advantage’ translates to attributes such as a relatively high proportion of people with high incomes or a skilled labour force. It also means an area has a low proportion of people with low incomes and relatively few unskilled people in the labour force. Boundary Hill South Environmental Impact Statement 14-11 Disability Prevalence ABS Census data indicates that 3.5 percent of the Biloela population (207 people) requires help or assistance in one or more of the three core activity areas of self-care, mobility, and communication because of a long-term health condition, a disability, or old age. This is a lower prevalence than the Queensland average (4.4 percent). Crime Biloela is located within the QPS Gladstone District, which is within the Central Region. The QPS Gladstone District covers parts of Banana LGA and Gladstone LGA. It is managed under the Gladstone District Disaster Management Plan. In 2011/12, there were 427 offences against people, 2,502 offences against property and 3,096 other offences reported in the Gladstone District (Queensland Police Service, 2012). When compared to other policing regions, the central region recorded the fourth highest level of offences against people and this rate had increased since 2010/11. It is noted that the this district and region cover much larger areas than the Study Area which is the focus of this SIA, and this limits the relevance of the conclusions that can be drawn from the available data. Social Infrastructure and Services Banana LGA has seven police stations, six ambulance stations, six fire stations, 17 schools and six hospitals to service their resident population of almost 14,500 and an FTE population of 16,500. As the main service town for the LGA, the largest proportion of the social infrastructure is in Biloela. These facilities and services are used both by residents of the town and the wider regional community. Social infrastructure in the town includes: - government services including Banana Shire Council Library, Centrelink and the Queensland Government Agent Program (QGAP); - emergency services including a Fire Brigade (run by volunteers), the Police Service and the Queensland Ambulance Service; - education facilities including a number of child care facilities and kindergartens, five primary schools2, one high school, the Callide-Dawson TAFE Campus, the Gladstone Area Group Apprentices Limited (GAGAL) and the Biloela Engineering Skills Training (BEST) Centre; and - community health and welfare groups which service the wider region are also centred in Biloela. Biloela Hospital is located in the town. Biloela also offers the professional services of resident doctors, dentists, accountants, lawyers and other business providers. The Biloela PCYC has a body shop gymnasium, and hosts jujitsu, futsal (indoor soccer), basketball, boxing, gym circuit, aerobics, yoga, karate, trampoline, and an outside school hours care program. A 2008/09 Callide Mine survey (Anglo American, 2009) found that the majority of respondents were satisfied with the level of choice and performance with regard to primary education facilities within the community, however there was a perceived lack of choice for students to attend secondary education. Current secondary education choices are limited to students attending the local state high school or attending boarding school in other larger centres. Banana Shire Council has indicated that the development of new facilities such as the PCYC and the Aquatic Centre are being considered as part of the 2012/13 budget as well as the heavy transport route around the central business district and education precinct (BSC, nd). Other projects sought by the community include the completion of the underground power project, improvement of footpaths and lighting in the town, bike and walkways, and availability of accommodation for large groups travelling into the area. 14.4.2.3 Accommodation Dwelling Type In 2011 there were a total of 2,068 private dwellings recorded in Biloela and 5,154 in Banana LGA. As is seen in most regional areas, the majority of dwellings in Biloela and Banana LGA are made up of separate houses (89 percent and 92 percent respectively); higher than the percentage of separate houses in Queensland as a whole

2 Primary schools: Biloela State Primary School, Mount Murchison State Primary School, Prospect Creek State Primary, School, Redeemer Lutheran Primary School and St. Joseph's Catholic Primary School. Boundary Hill South Environmental Impact Statement 14-12 (79 percent). The remainder of dwellings in Biloela are comprised of semi-detached houses (one percent), units (eight percent) and other dwelling types (two percent). This data shows the lack of housing diversity in the region. This is supported by a housing needs assessment undertaken by the Department of Communities (DoC) (2011) which showed that the Banana LGA has an undersupply of small dwellings and a corresponding oversupply of large dwellings, when compared to indicative needs based on household characteristics. This shows that single persons and couples may be living in houses that are larger than they need. Despite this, the indicative mismatch of small and large dwellings in Banana LGA is similar to the Queensland average. It is projected that couple-only and lone person households will constitute the majority of households in Banana LGA by 2031, with couple-only households becoming the most common household type (DoC, 2011). This represents a change from the current most common household type of couple with children households and signifies a general trend towards smaller household types (DoC, 2011). Housing Tenure and Landlord Type In 2011 there was a higher proportion of rented dwellings in Biloela (39 percent) compared to the Banana LGA and Queensland average (35 percent and 34 percent respectively). In 2011, there were 788 rented dwellings in Biloela and 4,982 rented dwellings in Banana LGA. There is a significantly higher proportion of private occupied dwellings being rented from ‘other landlord type’ in Biloela (20 percent of rented dwellings) and the Banana LGA (23 percent) compared to the Queensland average (six percent). ‘Other landlord’ includes dwellings being rented through caravan parks and employers. The high proportion of rented dwellings in this category is likely an indication of a higher proportion of housing owned by resource companies and rented to company employees in the area. Overall, in 2011, there was a slightly lower level of home ownership in Biloela (60 percent of private occupied dwellings) compared to Banana LGA (64 percent) and Queensland (65 percent). Biloela had a lower proportion of fully owned houses (26 percent) than the Banana LGA (35 percent) and Queensland (30 percent). However, it did have a higher percentage of houses being purchased (34 percent) than the Banana LGA (29 percent) and a similar rate to Queensland (35 percent). Housing Sales Overall, it appears that Biloela is not as affected by housing availability constraints when compared to other resource towns in Central Queensland. This is indicated by the available houses for purchase and those on the rental market. On the 21 June 2013, there were 88 houses advertised for sale in Biloela. In addition to these dwellings, there were 20 land allotments advertised for sale. Between 2003 and 2008, Biloela and the broader Banana Shire saw significantly higher percentage increases in dwelling prices than the Queensland average, albeit from a very low base, which resulted in some reduction in housing affordability in the region (DoC, 2011). However, since this time dwelling prices have been stable with the annual median house sale price to March 2013 being $285,000 for Biloela and $272,000 for Banana Shire (Property Data Solutions Pty Ltd, 2012). Sales of units are very small in the Biloela housing market, with an average of six sold per year in the past ten years.

Boundary Hill South Environmental Impact Statement 14-13 $350,000

$300,000

$250,000

$200,000

$150,000

Median Sale Price $100,000

$50,000 Biloela (suburb) Banana Shire $0

Figure 14-2 Sales prices, Biloela (suburb) and Banana Shire, 1994 - 2013 (Property Data Solutions Pty Ltd, 2012)

On the 21 June 2013, there were 18 available properties advertised within the rental market in Biloela (REA Group, 2012). Data from the Residential Tenancies Authority (RTA) on the median rent in Biloela (postcode 4715) shows that the median rent for three bedroom houses in the town has increased $50 per week between 2010 and 2012 (RTA, 2012). Mortgage Repayments According to 2011 ABS Census data, there are currently 633 houses in the Biloela SA2 area that are financed through a mortgage. Of these houses, 48 percent are financed by mortgage repayments of between $1,400 and $2,399 per month. The other financed dwellings in the Biloela include four ‘semi-detached, row or terrace house’ and four ‘flat, unit or apartment’ type properties. The median mortgage repayment for Biloela was $1,733 per month in 2011. This can be compared to $1,625 per month for median mortgage repayments in Banana LGA. Private Ownership Affordability Affordable housing stock relates to properties that have mortgage repayments or are rented at a weekly rate less than 30 percent of the household’s total weekly income. The proportion of households in Biloela that were paying less than 30 percent of the household income on the monthly housing loan repayments at the time of the 2011 Census, was higher than both Banana LGA and Queensland. This is an indication that owning a house in the Biloela SA2 is more affordable when compared to the other regions. This data is included in Table 14-4.

Table 14-4 Housing affordability (mortgage) indicators in 2011 (ABS, 2011)

Biloela SA2 Banana LGA Queensland

Households where mortgage payments are less than 96 percent 96 percent 90 percent 30 percent of household income Households where mortgage payments are 30 4 percent 5 percent 10 percent percent, or greater, of household income

Boundary Hill South Environmental Impact Statement 14-14 Rental Payment The median rental repayment for Biloela was $210 per week in 2011. This is lower than the median weekly rent for the Banana LGA ($148) and Queensland ($300). However rental payment data for Biloela highlights the very large proportion of properties that are rented for less than $149 per week (ABS, 2011). Of these properties, the large majority are rented through state or territory housing authorities or ‘other landlord type’. This is likely reflective of the rental properties being rented from resource companies, potentially at subsidised rates. This is also evident in the fact that the rents are much lower than for those properties rented through real estate agents. Data from the RTA indicates that the median rent for a three bedroom house has increased $50 per week in three years. In 2009 the rental vacancy rate in Banana LGA was 5.2 percent, compared to 2.5 percent in Queensland, however more up-to-date data is not available (DoC, 2011). Rental Affordability In contrast to the affordability of mortgage repayments, rental payments in Biloela SA2 are less affordable than Banana LGA, but more affordable than Queensland. In Biloela SA2, 95 percent of households pay less than 30 percent of their household income on rental payments. In comparison, 96 percent of households in Banana LGA households pay less than 30 percent of their household income on rental payments. This is an indication that rental prices in Biloela are, marginally less affordable compared to the wider region, however both areas however are more affordable with respect to rental payments compared to Queensland. This data is outlined in Table 14-5.

Table 14-5 Housing affordability (rental) indicators in 2011 (ABS, 2011)

Biloela SA2 Banana LGA Queensland

Households where rent payments are less than 30 95 percent 96 percent 88 percent percent of household income Households where rent payments are 30 percent, or 5 percent 4 percent 12 percent greater, of household income

Social Housing Currently there are 189 government managed social housing premises and 13 non-government managed (202 in total) social housing premises in Biloela (DoC, 2012). This is less than in 2008 when there were 211 available houses in the area (DoC, 2008). Short-term Accommodation There are approximately 25 short-term accommodation establishments within a one hour drive of Boundary Hill that can cater for NRW (EDSCQ, 2012). These establishments have an estimated 612 rooms, vans and cabins (excludes camping / caravan park sites). This includes 14 establishments in Biloela and surrounds, which have an estimated 417 rooms. This accommodation is already in high demand, with limited vacancies and accommodation often booked out by staff and contractors from resource industry activities occurring in the region. This includes the regular Callide Power Station shutdowns and the liquefied natural gas (LNG) pipeline construction activities. For example, Australia Pacific LNG has booked out one motel for 2.5 years (EDSCQ, 2012). Another motel in Biloela has indicated it has been at 99 percent capacity for the 18 months to December 2012. At the same time, tourism is an important industry for Banana LGA. The LGA includes a number of natural attractions including gorges, rivers and National Parks. In addition, tourists have traditionally stopped in Biloela to buy supplies on their routes north or to Carnarvon Gorge. The peak season is the winter months. However due to strong demand from resource industry workers, many short-term accommodation providers in the region have limited vacancies to cater for tourists or other visitors, as well as for permanent residents. One large caravan park in Biloela indicated they turned away an average of ten tourist vans each day early in the 2012 season. Anecdotal evidence from Banana Shire Council does suggest that extraordinarily high levels of demand can be attributed to the current LNG construction occurring in the region. Once this has been completed, accommodation capacity may improve (EDSCQ, 2012). These findings are supported by data from the OESR which shows that demand for hotel/motel accommodation is very high in Banana Shire (OESR, 2012). In June 2012 only four percent of hotel/motel rooms in the region were vacant and available to prospective occupants, similar vacancy rates to June 2011. This data is based on a typical week night, when establishments were at their busiest. On an average night, only 15 rooms are vacant and available. Short-term accommodation vacancy rates are set out in Table 14-6.

Boundary Hill South Environmental Impact Statement 14-15 Table 14-6 Short-term accommodation vacancy rates (2011-12)

Occupied by Vacant and Total Vacant and available rooms non-resident available Balance 2 hotel/motel (percent) 1 worker rooms rooms 2011 2012

Banana LGA 255 15 155 425 4 percent 4 percent

Bowen Basin 2,035 290 1,480 3,810 3 percent 8 percent 1. Refers to rooms that were not occupied by non-resident workers on-shift or other guests, and were vacant and available on the night of the survey. 2. Includes rooms occupied by visitors other than non-resident workers or otherwise unavailable to prospective guests. Unavailable rooms could include rooms held under permanent booking arrangements, but not actually occupied on the night of the survey.

14.4.2.4 Employment and Income Labour Force According to the data, unemployment in Banana LGA is below the Queensland average at 5.2 percent in June 2012. Unemployment has increased marginally (0.1 percent) since June 2011. At June 2012 there were a total of 9,456 people in the labour force in the Banana LGA. Labour Force by Occupation At the time of the 2011 ABS Census, the most common occupations in Biloela included technicians and trade workers (21 percent), labourers (18 percent), machinery operators and drivers (15 percent), professionals (13 percent), and clerical and administrative workers (11 percent). Biloela had a much higher proportion of technicians and trade workers, labourers, machinery operators and drivers compared to Banana LGA and Queensland. The most common occupation in Banana LGA was managers (20 percent), likely reflecting the high proportion of farm managers in the region, in comparision with professionals as the most common in Queensland (19 percent). Labour Force by Industry The industry of employment data for the study area highlights key differences between each of the regions. Coal mining is a very strong sector of employment for Biloela, with 16 percent of employed people working in the industry, and for Banana LGA (15 percent). In comparison, employment at coal mines accounts for only 1.2 percent of the total employment across Queensland. This highlights the importance of coal mining and the resource sector as the primary employer in the region. The other top five responses for industry of employment in the 2011 ABS Census for Biloela were meat and meat product manufacturing (nine percent), electricity generation (six percent), school education (six percent) and local government administration (four percent). Banana LGA reflected these responses with the wider region’s top industries being very similar. The key difference with the state is the inclusion of sheep, beef cattle and grain farming as the second highest response (15 percent of employed persons). There have been notable changes in the key industries of employment in Banana LGA between 2006 and 2011. There were noticeable declines in the proportion of people employed in mining (eight percent decline), construction (four percent decline) and manufacturing (two percent decline). Corresponding increases in the proportion of employment in education and training (five percent), health care and social assistance (five percent) and accommodation and food services (three percent) industries were recorded. 14.4.2.5 Land Use The Project is located within an area which broadly contains agricultural land uses in a rural setting. Existing homesteads in the region include Kilburnie, Taperoo and Stornoway, all within five kilometres of the Project. These homesteads are described and mapped in Chapter 6 Land. The surrounding area adjacent to Callide Mine is predominantly rural farmland used for cattle grazing on native and some improved pasture. The nearest sensitive receptors are summarised in Table 14-7.

Boundary Hill South Environmental Impact Statement 14-16 Table 14-7 Summary of sensitive receptors Approximate Distance Sensitive Receptor Direction from Project from Project (kilometres) Kilburnie Homestead South 1.2 Taperoo Homestead West 2 Stornoway Homestead North-west 5

At present, open cut mining operations are not planned to advance within 1.2 kilometres of Kilburnie Homestead. For the results of detailed noise and vibration investigations refer to Chapter 11 Noise and Vibration, and for details of the air quality assessment refer to Chapter 10 Air Quality. Land use and land ownership in the Project area is discussed in more detail in Chapter 6 Land. There are no commercially viable fishing, aquaculture, recreation or tourism activities undertaken within the Project area. However, a number of agricultural businesses operate within the vicinity of the Project area and Callide Mine, including a meat works and a piggery. These are discussed in more detail in Chapter 16 Economics. 14.4.3 Summary of Findings from Stakeholder Consultation This section provides a summary of the salient points raised through community workshops and key stakeholder interviews conducted for the SIA. A complete summary of consultation findings is presented in the SIA Technical Report (Appendix S1). It should be noted that the full summary of workshop findings includes a number of issues and concerns that were not directly relevant to the SIA and are addressed in other technical reports as appropriate. The findings are presented to reflect the main themes around which consultation was structured, that is: - perceptions of the current community situation; - perceptions of Callide Mine; and - perceptions of the proposed Project. The perceptions of landholders and the general community are provided in the SIA Technical Report (Appendix S1) and summarised in the following text. Landowners’ perceptions of the Project, particularly issues and concerns, are discussed in Section 14.5.1. Landowners reported they have been dealing with mining for years and generally appear to be tolerant, if not accepting, of the co-occurrence of agriculture and mining. However, people most directly affected in recent years by the operations at the existing mine, were more likely to express sentiments of encroachment and related adverse impacts; particularly in relation to noise, blasting, dust and lighting. In some instances, these reported experiences included perceived health effects and structural damage. Other impacts, such as dust and noise, were ongoing but dependent on the time of day and prevailing winds. While there was no suggestion that the existing Boundary Hill operations had directly affected agricultural production, it was noted that the agricultural industry generally had been ‘doing it tough’ for many years with regard to commodity prices and a stagnant market generally. It was suggested, however, that the broader mining boom had impacted agriculture through a spike in farm land prices and contributing to a shortage of labour. It is evident from the consultation that Biloela residents perceive their community as anything but a mining town. Factors cited included: - diversity of the local economy; - lack of FIFO/DIDO; and - stability of the population. At the same time, mining is seen as a key driver of growth, both economic and social, and in that regard many interviewees expressed concern about the decline they perceive would be experienced should one of the local mines close down. Given the nature of the Project as a ‘business as usual’ proposal, there were very few concerns expressed by townspeople about the Project. There was empathy expressed for near neighbours to the Project and

Boundary Hill South Environmental Impact Statement 14-17 acknowledgement that landowners would be potentially impacted. Nevertheless, some people saw water security as a community-wide issue and, for Council, water was the number one concern expressed in relation to the proposed extension. Overall, most people wanted to know what would happen if the Project did not go ahead and expressed concern about the impact on the local community through loss of jobs and flow-on economic effects. 14.4.4 Workforce 14.4.4.1 Existing Workforce Currently, Anglo American directly employs approximately 500 permanent employees and 180 contractors at Callide Mine. Currently there are 180 Callide Mine employees and five contractors based at the existing Boundary Hill mine. Further details on workforce employment are provided in the SIMP (Appendix S2). The rosters in place at Callide Mine are such that they support local residents, as opposed to a FIFO/DIDO or on/off arrangement, and as such the preference is to source apprentices, permanent and contract employees from the local area. 14.4.4.2 Project Workforce The operational workforce would not increase with the Project as employees would be remobilised from existing operations to commence construction and operation of the Project. The operational workforce at the proposed Boundary Hill South pit is expected to be 180 permanent employees and five contractors over the life of the Project. During construction, approximately 25 contractors would be expected for the realignment of Inverness Road and development of additional temporary mine infrastructure. Construction would occur over approximately six months during late 2014 and early 2015 (weather dependent).

14.5 Potential Social Impacts and Opportunities This section follows the methodology outlined in Section 14.3.4 for the identification and assessment of potential social impacts of the Project. This methodology includes: - analysis of Project details; - consideration of issues of concern identified through community and other stakeholder engagement processes; and - review of other EIS technical assessments. A further quantitative assessment of potential impacts is presented in the SIA Technical Report (Appendix S1) with residual impacts summarised in Section 14.6.1. 14.5.1 Near Neighbours Figure 14-3 shows the spatial relationship of the proposed Project to neighbouring properties. While there are no properties directly affected by the MLA through land resumptions, it is acknowledged that there are many variables involved in determining the scope and extent of an individual impact category on the residents of a given property. Some landowners may nonetheless perceive themselves as being directly affected, particularly if they are directly adjacent to the Project. As identified through consultation, the main impacts that landowners are concerned with in relation to the Project include: - water security and livelihood; - loss of amenity; - health and wellbeing; and - cumulative impacts of multiple projects in the region. Water security is addressed separately in Section 14.5.6 as are amenity related environmental impacts of noise, vibration, dust and visual amenity. Cumulative impacts are discussed in Section 14.5.9. The remainder of this section is focused on a discussion of the potential impacts of the Project on the health and wellbeing of landowners, particularly impacts that are psychosocial in nature.

Boundary Hill South Environmental Impact Statement 14-18 The adverse impacts that may be associated with processes relating to the Project, through the uncertainty of the future and through fear of possible loss of livelihood, are potential psychosocial impacts that bear consideration under this SIA. While psychosocial impacts may affect anyone from the broader urban and rural communities within the human settlement context to the Project, it is an issue most relevant to near neighbours to the Project. The community consultation conducted for the SIA recorded a number of self-reported emotional and physical impacts in relation to the Project, including: - uncertainty about the future and decreased ability to make decisions about the property; - difficultly in sleeping; - stress and anxiety; - anger and frustration; and - depression. Measures proposed to address these psychosocial impacts resulting from the Project are discussed in detail in Section 14.6. 14.5.2 Short-term Accommodation Existing Boundary Hill employees will be remobilised from existing operations to commence construction and operation of the Project. During the construction period of six months, approximately 25 contractors are expected for the realignment of Inverness Road and development of additional temporary mine infrastructure. There will be no workers camp or village and it is expected that additional contractors required at various stages throughout the construction program will live in existing accommodation within Biloela and surrounds. There is not expected to be a significant impact on short-term accommodation at Biloela during construction of the Project. 14.5.3 Crime and Safety During construction, there will be a small short-term increase in workforce numbers. Given the limited construction workforce required for the Project, there is no envisaged impact on crime and safety within Biloela and surrounds. 14.5.4 Community Engagement There was a general perception among consulted stakeholders that Callide Mine’s community engagement with landholders and the broader Biloela community had reduced in recent years; though most people interviewed recognised the positive contributions to the community and overall good working relationships. The reporting of this issue was most acute for landholders who have a higher level of ongoing day-to-day interactions with mine operations than the general community. At a time when issues such as water security and future livelihood are critical concerns being strongly voiced by landowners, there is an opportunity to continue to build positive community relations. Poor mine-community relations are a potential risk area to any resource project’s ongoing ‘social licence’ to operate through erosion of trust and social cohesion. Callide Mine recognises this potential risk and has been investigating a number of strategies to engage with the community to maintain positive relationships with near neighbours, including specific employment of a Stakeholder Engagement Officer. 14.5.5 Social Infrastructure Generally, the social impacts on community facilities and services are predicted to be negligible, based on the reported capacity of most existing services and infrastructure and the short timeframes proposed for construction of the Project. Potential exceptions to this general assessment are discussed in the following sections. 14.5.5.1 Emergency Services The impact of the Project on emergency services is expected to be negligible. According to the Biloela Police, they have seen an increase in drink driving offences by contractors in recent times associated with the construction of gas pipelines in the region. Power station shutdowns are generally their busiest period with additional contractors in town. Similarly, shutdowns are busy periods for the Ambulance service with an increase in trauma cases during this period; relating to increased workplace injuries and also alcohol-related violence. It is not envisaged that the Project will have any increased impact on this aspect during the construction or operational period.

Boundary Hill South Environmental Impact Statement 14-19 BOUNDARY HILL SOUTH EIS

Burnett Hwy Neighbouring Properties with Selected Lot Plan Numbers

Figure 14-3

Legend

highway

Local Road

Property Boundary

Neighbouring Properties

Project Site (MLA 80186) Mine Lease ML6994 ML80107 Granted

Lot Plan Numbers

ML80151 18SP163776 ML80115 ML5655

J a m 1RP616095 b in D 1RP618127 a k e n MLA 80186 b a 37RP801409 h ie Rd R n Kilburn d Argoo 3RP608808

M a ll 77SP163782 in s o n s The Hut 79RN422 Argoon Rd R d 7RP616342

8RP801163

Trap 96RN418 Gully

Rd lls ve re G Dunn Creek

Dawson Hwy ¹ Scale: 1:140,000 (when printed at A3) 0 1,000 2,000 4,000

Metres B u r n e PROJECT ID 60238883 t t LAST MODIFIED CFS 10-Oct-2013 H w FILE NAME 60238883_ENV_017v3 y Cadastre - © 2010 The State of Queensland Property Information supplied by Anglo Coal StreetPro © 2010 Pitney Bowes Software Pty Ltd Roads, Rivers - © 2010 PSMA Australia Pty Ltd

BILOELA AECOM does not warrant the accuracy or completeness of information displayed in this map and any person using it does so at their own risk. AECOM shall bear no responsibility or liability for any errors, faults, defects, or omissions in the information.

14.5.6 Environmental Impacts The EIS technical studies address environmental impacts specifically. However, social consequences may also result from particular environmental impacts. The impacts can include activities which can affect the air and water people use, their perceived level of hazard or risk; levels of dust and noise to which residents may be exposed; and physical safety. Psychosocial impacts have been discussed in Section 14.5.1 and may be associated with any of these impact areas. The chapters of the EIS which address impacts which could have associated psychosocial or perceived risks include: - Chapter 6 Land; - Chapter 9A Surface Water; - Chapter 9B Groundwater; - Chapter 10 Air Quality; and - Chapter 11 Noise and Vibration. For further information on the environmental impacts anticipated, and the likely extent of potential social impacts, reference should be made to the relevant EIS chapter. An assessment of impacts to Indigenous cultural heritage values in the Project area has also been conducted for the EIS. Cultural heritage values are described in Chapter 13 Cultural Heritage. Water is further considered below from the perspective of perceived impacts on the livelihood of landowners. 14.5.7 Economic Impacts The economic impact assessment presented in Chapter 16 Economics indicates that the adverse economic impacts from the Project are minimal. The positive impacts resulting from the Project include ongoing employment opportunities for existing Callide Mine employees, minor additional employment opportunities for contractors during construction or the Project, and the direct and indirect contributions to the regional, state and national economies. The positive impacts are considered significant, as a result of the value added to the regional economy over the life of the Project. This assessment is summarised in Chapter 16 Economics. The economic impact assessment presented in Chapter 16 details the key impacts of the Project on households, business, the broader labour market and property values, with an emphasis on the Fitzroy Region and, where relevant, to the Biloela community. 14.5.8 Impacts on Vulnerable Groups It is usual for SIAs to consider individuals and groups in the community who may be disproportionately affected by a Project such as Boundary Hill South. It has been established that the Project is likely to adversely affect near neighbours to the Project area, where adequate mitigation measures are not implemented. However, the research and analysis does not identify that there will be any specific vulnerable groups in the Biloela community who will be disproportionately affected over the life of the Project; given Callide Mine will effectively maintain the operational status quo of the existing Boundary Hill pit with respect to production output and size of the operational workforce. 14.5.9 Cumulative Social Impacts The cumulative impacts being considered for this assessment comprise of four known LNG developments: - Santos – Gladstone LNG Project (GLNG); - Queensland Gas Corporation (QGC) – Queensland Curtis LNG Project (QCLNG); - Origin – Australia Pacific LNG Project (APLNG); and - Arrow Energy – Surat Gladstone Pipeline (SGP). Each of these projects will operate in the vicinity of the Project area. The GLNG and APLNG projects involve construction of a pipeline adjacent to the Boundary Hill South pit through a number of properties along Argoon- Kilburnie Road. The QGLNG are currently constructing, and the SGP project propose to construct, a gas pipeline to the east of Callide Mine’s Southern operations. Key project details are briefly summarised in Table14-8.

Boundary Hill South Environmental Impact Statement 14-21 Table14-8 Summary of LNG Projects in the vicinity of the Project Estimated Construction Project Workforce Accommodation Strategy Construction Period Workforce GLNG 2011 to 2013 1,000 Housing of workers in temporary accommodation facilities moving along the gas pipeline as construction and commissioning progresses. QCLNG 2011 to 2013 500 Housing of workers in temporary accommodation facilities moving along the gas pipeline as construction and commissioning progresses. APLNG 2012 to 2014 805 Housing of workers in temporary accommodation facilities moving along the gas pipeline as construction and commissioning progresses. SGP Not available 300 Construction personnel are likely to be accommodated in at least three temporary camps located outside the right-of-way (ROW) and adjacent to the pipeline route on a neighbouring rural property. Transport from the temporary camp sites to the construction site will be arranged for workers.

14.5.9.1 Possible Cumulative Social Impacts The development of multiple LNG pipeline projects adjacent to the Project may impact on the local social environment and values. The extent to which the Project contributes cumulatively to these impacts depends largely on the timing of construction of all projects in the area. It should be noted that the potential contribution of the Project to these cumulative impacts would be negligible compared to the individual and collective size of the LNG projects. Another important cumulative impact consideration identified through consultation has already been occurring throughout the feasibility stages of the various projects. Landowners have reported on project fatigue through the time, cost, and stress associated with having to deal with representatives from multiple projects over time; particular those landowners hosting the APLNG and GLNG construction work camps on their properties.

14.6 Management and Enhancement Strategies Having identified and assessed the social impacts and opportunities relating to the Project in Section 14.5, this section explores the development of effective management and enhancement strategies. Information is presented in a summary impact assessment and mitigations framework in the SIA Technical Report (Appendix S1). The Project SIMP (Appendix S2) builds on this framework to provide further detail on these strategies. This section follows the methodology outlined in Section 14.3.4 assessment and mitigation of potential social impacts of the Project. This methodology includes: - an informed assessment to comparatively rate key areas of potential social impact; and - identification of specific impact mitigation and benefit enhancement strategies. For the purposes of this assessment, potential impacts have been categorised and grouped according to the aspect of the social environment that they affect (Table 14-9). This facilitates more meaningful comparison of impacts of the same category, and allows for simpler interpretation of linked or inter-related impacts.

Table 14-9 Impact categories

Category Social Environment Impacted

Health, safety and amenity Exploration, construction and mining activities Livelihood Loss of livelihood Business and employment Local business sustainability Local employment Closure Socio-economic decline Cultural heritage Indigenous European

Boundary Hill South Environmental Impact Statement 14-22 Category Social Environment Impacted

Social cohesion Social values and norms Community relations Crime / public order Liveability and lifestyle Social infrastructure Sustainability

The assessment framework assesses each identified impact in the theoretical absence of any form of mitigation or enhancement strategies, and then provides an assessment of the residual impact on the assumption that mitigation / enhancement strategies have been put in place. The residual impacts are then discussed in Section 14.6.1 Mitigation and enhancement strategies from other individual technical studies are also summarised where relevant as their implementation is often critical for minimising social impacts. The EIS and specific technical report chapters should be referred to for the full details of these strategies. With the appropriate application of mitigation measures, many of the identified adverse impacts can be reduced to an acceptable level, while there is some opportunity for potential benefits to be further enhanced through proactive social investment strategies. 14.6.1 Residual Impacts and Opportunities It is anticipated that the Project would have minimal adverse impact on the local community, given that the Project is a continuation of existing operations. The greatest benefit to the community would be the extension of the life of Boundary Hill operations by a further 20 years, maintaining current jobs and associated revenue streams within the town. There remains good potential for the Project to provide benefits to Biloela and surrounding communities, provided proactive efforts are made to continue implementing social investment strategies. Table 14-10 shows the residual impact ratings for potential adverse impacts that are rated medium or higher under the impact assessment framework. It is evident that there is potential to reduce the magnitude and/or likelihood of occurrence of a range of impacts associated with the Project to either a tolerable level or to a level where they can be managed through ongoing monitoring, review and efforts to further reduce the risk level. Where adequate mitigation strategies are put in place, the main impact areas that will require ongoing monitoring, review and further mitigation, where possible, include: - blasting, lighting, noise, and dust impacts on near neighbours; - psychosocial impacts on landowners associated with the proximity to and encroachment of mine operations; - water security for landowners (livelihood); - community relations, particularly landowner relations; and - downturn in coal industry or unexpected mine closure.

Boundary Hill South Environmental Impact Statement 14-23

Table 14-10 Summary of Potential and Residual impacts Impact Residual Summary of Potential Impacts Stakeholders Mitigation Strategies Rating Impact Health, Safety and Amenity Level of interference on the health and amenity of Near neighbours Existing Strategies residents of neighbouring properties from blasting, (sensitive receptors) - Watering for dust suppression lighting, noise, and dust - Blast fume monitors for NO2, NO and CO Psychosocial impacts associated with the proximity - Rehabilitation / landscaping for visual amenity Significant Medium and encroachment of operations (e.g. stress, grief, Proposed Additional Strategies depression) - Noise and air quality monitoring - Mitigation arrangement for affected landowners, such as noise bunding, to improve landowner amenity Livelihood Loss of quantity or quality of water resources Landowners Existing Strategies - Groundwater monitoring program Significant - Onsite water testing Low - Beneficial reuse agreements - Make Good Agreements Social Cohesion Potential for ineffective engagement around water Near Neighbours Existing Strategies issues, complaints response, to lead to a Downstream Landowners - Callide community liaison forum deterioration of mine – landholder relationships - 6 monthly meetings recently established for adjacent leading to loss of social licence and damage to mine landowners (Neighbour Day) reputation High - Make Good Agreements Medium - Beneficial Reuse Agreements Proposed Additional Strategies - Employment of a part time Community Relations Officer - Review the Community Complaints Procedure Potential for ineffective community engagement Township and district Existing Strategies strategies to lead to a deterioration of mine – residents - Callide community liaison forum community relationships leading to social Businesses - Social Investment and Donations Program disharmony and damage to mine reputation Community organisations Medium Proposed Additional Strategies Medium Clubs - Evaluate the effectiveness of the Social Investment and Donations Program subsequently review its scope, objectives, funding and implementation mechanism

Boundary Hill South Environmental Impact Statement 14-24 Impact Residual Summary of Potential Impacts Stakeholders Mitigation Strategies Rating Impact Economy / Local Businesses Downturn in coal industry or unexpected closure Local businesses Existing Strategies leads to: Town and district - Mandatory mine closure planning - Population outflow residents - Boundary Hill South Project proposal - Business downturn Significant Proposed Additional Strategies Low - Loss of local products and services - Stakeholder Engagement Plan - Participation in Regional Development Forums - Boundary Hill South in operation Increased local employment opportunities through Town and district Proposed Additional Strategies construction residents - Implementation of Anglo American Local Procurement Toolbox Low Low - Focus on target local employment, including apprentice employment program - Boundary Hill South Project Increased local procurement opportunities Local and Regional Proposed Additional Strategies Businesses - Implementation of Anglo American Local Procurement Low Low Toolbox - Boundary Hill South Project Liveability and Lifestyle Minor increase in demand for emergency services Emergency services Existing Strategies during six month construction phase Town and district - Onsite first aid capability residents - On-going liaison with paramedical and hospital staff in Low Biloela Low Proposed Strategies - Timely communication to Ambulance and Police services on the Emergency Management Plan Opportunity to improve the liveability and Town and district Existing Strategies sustainability of the Biloela and surrounding residents - Continue implementation of the Social Investment and Low Medium communities through social investment funds Businesses Donations Program

Boundary Hill South Environmental Impact Statement 14-25

14.6.2 Monitoring and Reporting Anglo American is committed to operating within the International Council on Mining and Metals framework for sustainable development and the UN Global Compact, as well as reporting performance using the Global Reporting Initiative's (GRI) G3 guidelines. GRI G3 is implemented through the Anglo American Socio-Economic Assessment Toolbox (SEAT). The SEAT is conducted every three years and includes extensive engagement with communities within the Zone of Influence. In order to continuously improve performance, Anglo American systematically track performance against a range of environmental and social indicators; setting targets for and measuring performance for each year of operation. Meeting Anglo American’s performance standards will require the development of a monitoring program for the Project – also a requirement of the EIS. The monitoring program will be developed as part of the SIMP and will include (but not be limited to) consideration of: - measuring and monitoring the effectiveness of mitigation and benefit enhancement strategies; - key social performance indicators (qualitative and quantitative); - where appropriate, opportunities for stakeholder involvement in monitoring (participative monitoring strategies); and - internal and public reporting requirements. Development of a Project-specific program will assist Callide Mine to monitor Project-related activities so that impacts and benefits can be accurately measured, mitigation measures assessed and meaningful reports provided to stakeholders.

14.7 Summary and Conclusions The Project is critical to ensuring that Callide Mine can continue to supply product coal to its current customers. In this regard, the Project is a ‘business as usual’ proposal, sustaining the jobs for the current workforce. Given the nature of the Project generally, the potential for adverse social impacts primarily affects landholders, particularly near neighbours to the Project area. For residents of Biloela and surrounds, it is generally regarded that the Project will cause little to no adverse impact on the community. On the other hand, concern was expressed as to the potential economic and social impacts that could be experienced should the Project not proceed and the mining operations cease to operate. For landowners, the main concerns expressed in relation to the Project are: - water security and livelihood; - loss of amenity; - health and wellbeing; and - cumulative impacts of multiple projects (particularly project fatigue). All of these areas of concern have the potential to contribute to psychosocial impacts emanating from uncertainty about the future, real and perceived environmental impacts from mine operations and a changing home environment. Some of the factors contributing to psychosocial impacts can be managed through operational controls and environmental monitoring, and an effective grievances and complaints handling mechanism. However, psychosocial impacts are difficult to measure and may affect individuals and families differently, including from both a temporal and spatial perspective. Therefore, Callide Mine’s ongoing community relations program is important to maintaining an understanding of the issues being experienced by landowners and to monitor impacts relating to quality of life and livelihood. The Project would continue to provide benefits to the Biloela and surrounding communities, provided proactive efforts continue to implement social investment strategies utilising both the Callide Mine and Anglo American corporate community benefit funds to support partnership initiatives.

Boundary Hill South Environmental Impact Statement 14-26 14.8 References ABS. (2011). Census of Population and Housing. Canberra: Commonwealth of Australia (Australian Bureau of Statistics). Anglo American. (2009). Callide SEAT Report 2008/2009. Anglo American. Australian Bureau of Statistics. (2011). Census of Population and Housing. Banana Shire Council. (n.d.). Biloela 2011/12 Place Based Plan. BSC. (2011). Banana Shire Community Plan 2011 - 2021. Banana: Banana Shire Council (BSC). BSC. (2012). Introducing Banana Shire. Retrieved 11 2012, from Banana Shire Council (BSC): http://www.banana.qld.gov.au/index.php/3 BSC. (nd). Biloela Community Snapshot. Banana: Banana Shire Council (BSC). Burdge, R. J. (2004). A Community Guide to Social Impact Assessment. Third Ed. Middleton, Wisconsin: Social Ecology Press. DEEWR. (2012, June). Small Area Labour Markets. Retrieved November 2012, from Department of Education, Employment and Workplace Relations: http://www.deewr.gov.au/Employment/LMI/Pages/SALM.aspx Department of Communities. (2008). Regional Social Housing Profile. Department of Communities. (2012). Department of Communities. Retrieved October 2012, from Number of social housing dwellings: by postcode as at 30th of September 2012: http://www.communities.qld.gov.au/resources/housing/renting/social-housing/housing-register-units- postcode.pdf DETE. (2013). Skills and Workforce Development Investment Plan. Brisbane: State of Queensland (Department of Education, Training and Employment). DIP. (2008). Sustainable Resource Communities Policy. Brisbane: State of Queensland (Department of Infrastructure and Planning). DIP. (2010). Social Impact Assessment; Guideline to Preparing a Social Impact Management Plan. Brisbane: State of Queensland (Department of Infrastructure and Planning). DLPG. (2011). Major resource projects housing policy: Core principles to guide social impact assessment . Brisbane: State of Queensland (Department of Local Government and Planning). DoC. (2008). Regional Social Housing Profile. DoC. (2011). Banana Shire Council Part A: Housing Analysis Review (Pg. 5). Brisbane: State of Queensland (Department of Communities). DoC. (2012). Department of Communities. Retrieved October 2012, from Number of social housing dwellings: by postcode as at 30th of September 2012: http://www.communities.qld.gov.au/resources/housing/renting/social-housing/housing-register-units- postcode.pdf DSDIP. (2012). Central Queensland Regional Plan. Retrieved from State of Queensland (Department of State Development, Infrastructure and Planning): http://www.dsdip.qld.gov.au/regional-planning/the-central- queensland-regional-plan.html EDSCQ. (2012, 12 13). Economic Development Services Central Qld. (AECOM, Interviewer) Everingham, D. J. (2012, September). Senior Research Fellow, Centre of Social Responsiblity in Mining. (A. Whitaker, Interviewer) OESR. (2011). Appendix B: Queensland Government population projections to 2031: local government areas 2011 edition (based on 2008 ASGC). Queensland Treasury, State of Queensland. OESR. (2012). Bowen and Galilee Basins Population Report, 2011. Office of Statistical Research. The State of Queensland (Queensland Treasury and Trade). Pattenden, C. &. (Local government, mining companies and resource development in regional Australia). 2010. Brisbane, Queensland: Centre for Social Responsibility in Mining, Sustainable Minerals Institute and The School of Social Science. Boundary Hill South Environmental Impact Statement 14-27 Pattenden, D. C. (2012). Adjunct Researcher, Centre for Social Responsibility in Mining. (A. Whitaker, Interviewer) Property Data Solutions Pty Ltd. (2012). Price Finder. Retrieved November 2012, from Suburb Flyover: http://www.pricefinder.com.au/flyover/?locality=biloela&propertyType=House QH. (2012). Bowen, Galilee and Surat Basins Health Services Plan. Brisbane: State of Queensland (Queensland Health). Queensland Police Service. (2012). Statistical Review Summary Report 2011/12. REA Group. (2012). Rent. Retrieved October 30, 2012, from realestate.com.au: http://www.realestate.com.au/buy Residential Tenancies Authority. (n.d.). Residential Tenancies Authority. Retrieved November 2012, from Median rents quick finder: http://www.rta.qld.gov.au/Resources/Median-rents RTA. (2012). Residential Tenancies Authority. Retrieved November 2012, from Median rents quick finder: http://www.rta.qld.gov.au/Resources/Median-rents

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