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Quick reference guide for permanent residents to New Brunswick Quick reference guide for permanent residents to New Brunswick Quick reference guide for permanent residents to New Brunswick

Published by:

Department of Post-, Training and Labour Government of New Brunswick Tel: 1-506-453-3981 www.gnb.ca/immigration

Printed in New Brunswick

March 2019

11967 Post-Secondary Education, Training and Labour

The Department of Post-Secondary Education, Facilitating the opening of immigrant Training and Labour is responsible for serving agencies increasing immigration, improving and Many newcomers to New Brunswick choose supporting settlement services and promoting , and Saint John as their multiculturalism, repatriating and attracting final destinations. There are, however, many people from outside of the . immigrants who prefer to settle in other parts of the province. In order to help facilitate The department is your gateway for finding help the integration of all newcomers within the and support in New Brunswick. Some helpful province’s various regions the department is programs and tools offered by the department working with community stakeholder groups include: and multicultural associations to establish Web portal: www.gnb.ca/immigration settlement agencies in areas other than the This website offers newcomers information province’s three urban centers, as well as in about all aspects of the immigration and francophone and rural areas. settlement process in New Brunswick, before The department also offers a number of and after arriving in the province. The website immigration-specific programs such as: also details information about immigration, language training, education, health care, doing • Settlement support funding and multicultural business in New Brunswick, finding employment, grants etc. Publications to help newcomers to New • Provincial Nominee Program Brunswick, like an orientation guide to the province, can also be found on the website. Contact

Business support programs For more information about the Provincial The Department of Post-Secondary Education, Nominee Program or settlement and integration Training and Labour is committed to providing programs, please contact the Department of programs that assist newcomers in conducting Post-Secondary Education, Training and Labour. business in New Brunswick. The department offers numerous resources for entrepreneurial [email protected] newcomers, including: www.gnb.ca/immigration

• Three Self-Help Business Guides for Newcomers* • Business Mentorship Programs for Immigrants and Hive/La Ruche Immigrant Business Incubators (in partnership with local business organizations) available in Fredericton, Moncton, Bathurst, Saint John and . For more information see * The three self-help guides were published in Section 3: Business Programs 2011. Statistical and related data in the guides was accurate as of their publication.

1 SECTION 1 Services available to newcomers in New Brunswick

Immigrant Serving Agencies provide a • Employment counseling services provide range of services that may vary based on newcomers with assistance in resume region: preparation, credential recognition, and job or • Orientation sessions offer newcomers a volunteer work searching. brief introduction to life in New Brunswick, • Foreign Credential Recognition Immigrant including an overview of the education Serving Agencies can provide information system, transportation, health care, etc. and support to newcomers, regarding foreign • Information sessions are held for newcomers credential assessment and recognition. about various topics important to newcomers, • Prior Learning Assessment and such as taxation, employment, etc. Recognition (PLAR) Immigrant Serving • Immigrant Settlement Program provides Agencies offer portfolio development general assistance with all areas of settling in assistance to newcomers, as part of its PLAR New Brunswick and beginning a new life in process. . • Computer Access Centres allow public access • Classes are offered to computers and internet, of charge. through English as a Second Language • Health and Well-Being for Immigrant training, and range from entry level to Level 6 Women is an educational and social program (as measured by the Canadian Language for immigrant women. Benchmarks). • Training and Skills Development Program • Programs Many Immigrant for Women provides leadership training, Serving Agencies offer on-site, and online job and volunteer work preparation, and skill French language classes, as well as French development programs for immigrant women. conversational groups. • Immigrant Parent Support Group provides • Child Minding Programs provide on-site workshops for groups of immigrant parents childcare services for the children of language based on the parenting program developed by class students. Department of Social Development. • Conversation groups are an opportunity for • Newcomer Youth Group is a social and people learning English to come together in educational group offered to newcomer youth. order to practice their English conversation • Homework Club is a group, lead by local skills. volunteers, who host a weekly Homework • Language Instruction for Newcomers to Club, in order to help newcomer children and Canada (LINC) Home Study is a program youth study and complete their homework. for immigrants who are unable to attend • Student Liaison Workers are representatives regular language classes and who, through the of an Immigrant Serving Agency who go program, can do language training at home by into schools to assist newcomers with school using computers, books and CD’s. registration, navigating the educational system, etc.

2 • Summer Camps are programs that provide Ethno-cultural organizations activities and social opportunities for children during the summer months (newcomer and Some ethno-cultural groups in New Brunswick local children participate in these programs). provide informal voluntary settlement • Men’s Group is a social and sport group for assistance and social networking newcomer men. The group offers weekly opportunities. activities such as movies, swimming, etc. Ethno-cultural organizations were originally • Senior Drop-in Centres have programs formed by various groups of people with the where senior citizens are invited to socialize, same or similar cultural backgrounds, or who exercise, and enjoy a light lunch. originated from the same countries. These • Volunteer Program is a program that organizations customarily organize cultural, matches community volunteers with social, recreational and sport activities for their newcomer families to help them integrate into members, or for the general public, and many the community more easily. also provide language training opportunities for newcomers, informal voluntary settlement Contact assistance, and social networking opportunities.

See the appendix for the complete list of Active ethno-cultural organizations in New Immigrant Serving Agencies in New Brunswick. Brunswick include:

• The New Brunswick African Association Language training • The Chinese cultural associations in Beyond the Immigrant Serving Agencies, Fredericton, Moncton and Saint John many local organizations often offer language • The Korean associations in Fredericton, programs. These may include: Moncton and Saint John • The New Brunswick Latino Association • universities • colleges There are also many other ethno-cultural • churches organizations located in the various cities and • volunteer groups towns across the province. For a complete listing of all of New Brunswick’s ethno cultural • libraries organizations, and their contact information, • ethno-cultural organizations please visit the New Brunswick Multicultural • YMCA Council’s website: www.nb-mc.ca, and look for information in the NBMC Members and Other Some of these programs may be volunteer Associations sections, or your contact your local based, and others may charge tuition fees. Immigrant Serving Agency. For more information about other language training opportunities, please contact your local Immigrant Serving Agencies (see the appendix)

3 Service Canada Service New Brunswick (SNB) Service Canada provides clients with information Service New Brunswick provides clients with about the various federal services and programs information about the provincial services and available, across Canada. programs available in New Brunswick.

For example, Service Canada provides assistance Examples of services offered by Service and information about: New Brunswick include:

(SIN), • birth registration, • Employment Insurance (EI), • marriage registration, • Canada Child Tax Benefit (CCTB), • drivers’ licensing, • Federal Student Work Experience Program • New Brunswick assistance, (FSWEP) • and incorporation services.

Service Canada also offers CanTalk interpretation Contact services, in Fredericton and Saint John. CanTalk is a third party telephone interpretation service that Website: www.snb.ca offers over fifty Aboriginal and foreign language interpretation services.

Contact

Website: www.servicecanada.gc.ca Toll-Free: 1-800-O-Canada (1-800-622-6232) TTY: 1-800-926-9105

To find a New Brunswick Service Canada Centre near you, please visit: www.servicecanada.gc.ca

4 SECTION 2 New immigrants to-do list Permanent Resident Card Obtain Permanent Resident Card New immigrants should receive their Permanent Obtain Social Insurance Number (SIN) Resident Card within one month of landing. If you do not receive the card by that time, please Obtain New Brunswick health contact Immigration, Refugees and Citizenship care card (Medicare) Canada (IRCC) by phone.

Find a family doctor or clinics Toll-free, 1-888-242-2100, Monday to Friday, 8 a.m. - 4 p.m. Find a place to live (Rental or Purchase) (in Canada only)

Arrange for electricity connection • The Permanent Resident card expires every five years (in order to retain your status as a Arrange for television, telephone, permanent resident, you must live in Canada and internet services for at least two years within a five-year period).

Obtain Insurance (Car, • To learn more about the Permanent Resident House, and Personal) card, or to learn how to apply for the card, please visit: Set up bank accounts http://www.cic.gc.ca Set up credit

Obtain New Brunswick Driver’s license Social Insurance Number (SIN) You must have a Social Insurance Number (SIN) Arrange for daycare for children to work in Canada. You should apply for this as soon as you arrive. You may apply in person at a Enroll children in school or post- secondary institutions Service Canada office. See Section 1 for contact information and address. Find employment Service Canada has CanTalk interpretation Start a new business services in Fredericton and Saint John, which will help newcomers understand the information better in their language of choice. Please ask the officers at the centre for this service.

In New Brunswick, you may also apply for a Social Insurance Number (SIN) over the telephone:

Toll-free, 1-888-428-0888,

5 Monday to Friday, 8:30 a.m. - 5 p.m. While you are waiting to be accepted as a patient by a family doctor, there are a number of walk-in For more information please visit: or after-hours clinics you can go to for care. www.servicecanada.gc.ca Keep in mind that walk-in clinics do not take appointments – you arrive, register with the New Brunswick health receptionist and wait. After-hours clinics may care card (Medicare) allow you to make an appointment. New Brunswick permanent residents are eligible To view a complete list of local health-care to apply for New Brunswick Medicare. All new clinics please refer to the New Brunswick Medical applicants should visit the nearest Service New Society website at www.nbms.nb.ca/patients-2/ Brunswick (SNB) centre, to apply for coverage. after-hours-clinics-or-walk-in-clinics/.

See Section 1 for contact information of Service New Brunswick centres. Places to live (Rental You may also contact Medicare directly at: and Purchase)

1-506-684-7901 (outside ) Rent or toll-free, 1-888-762-8600 To find an apartment, room or house for rent: (SNB Tele-services) • Look in the local newspaper classified sections, Website: www.gnb.ca under “apartments for rent”, E-mail: [email protected] • Visit www.canadaeast.com classified listings, • Visit www.Kijiji.ca - a popular website that Family doctor and clinics often lists accommodations for lease or share, and Family doctors are your first stop for health care in Canada, so it is important to start looking for • Search “Apartment” in the Yellow Pages of the one right away, and not waiting until you have Phone Book. become sick. Keep in mind that leases may be yearly or Individuals covered by New Brunswick Medicare monthly, and may require a security deposit. can access family doctors and hospitals, and do Rental rules about pets, smoking and apartment not have to pay for regular visits. use may apply and some landlords may need advance notice before you move out. You may ask friends, neighbors, and immigrant settlement agencies to recommend a family Purchase doctor, or you may go to your local hospital and If you are interested in buying a house and need ask if there are any doctors taking new patients. to find a realtor, look in the Yellow Pages of the Newcomers can also look in the Yellow Pages of Phone Book, under “Real Estate”. the Phone Book, under “Physicians and Surgeons” to see a complete listing of local physicians, or You may also do an independent search of various call toll-free, 1-866-554-5959 to have your name cities for homes or condominiums for sale at: added to the list of people looking for a doctor. • www.realtor.ca • www.kijiji.ca

6 Electricity insurance. If you are looking for insurance information or providers, please check the To have your electricity connected, contact “Insurance” section of the Phone Book. NB Power: toll-free, 1-800-663-6272 Bank accounts Television, telephone, You may open an account at any bank of your and internet choice, although you will require a government There are two major and internet issued photo ID, and home address, in order service providers in New Brunswick: to do so.

• Rogers, toll-free, 1-855-381-7834; Banks available in NB include: 1-416-935-5555 (international) • TD Canada Trust • Royal Bank 1-888-764-3772 (US) 1-800-787-7953 (Cantonese/Mandarin) • Scotiabank • National Bank • , toll-free, 1-888-214-7896 • Bank of • UNI Coopération • CIBC financière • For a full list of providers for cellular/wireless • Credit Unions telephones and services, consult the Yellow • HSBC Pages”. Many banks in Canada offer multiple Call one of these companies to arrange language services, either by telephone or telephone service. You may be charged a online, and some banks also offer information connection fee on your first bill. After that, you for Newcomers or New on their will be billed once a month according to your websites. agreement with the company.

You may obtain wireless (cell phone) service from Credit one of the two major companies; however there Credit is very important in Canada, and although are a number of other wireless service providers you may already have credit in your home also available in the province. country, it is a good idea to work on establishing good credit here. Insurance (car, house, There are many ways to establish credit in and personal) Canada. For example, credit can be established through the use of credit cards, lines of credit, In New Brunswick, residents are required to have and loans. car insurance and house insurance is required for most mortgages but not required by law. If you Some banks may require new applicants to apply are renting a house or apartment, you may want for a Secured Credit Card, which is a credit card to have rental insurance, although this is not linked to a savings account. The funds contained required by law. in the account may be claimed by the company issuing the card, in the event that the holder fails If interested, you also may purchase personal to make the necessary payments. insurance including life, health and travel

7 For more information about establishing credit Post-secondary institutions in New Brunswick in Canada, speak with one of the financial include English and French universities, faith- institutions listed above. based universities, community colleges, private occupational training, and apprenticeship and certification programs. For a complete list of the New Brunswick Driver’s license post-secondary institutions in New Brunswick, Visit any Service New Brunswick location to please visit www.gnb.ca learn about the requirements for obtaining a New Brunswick License. If you need translation Employment support with the driving tests, please contact Service New Brunswick for more information. See Newcomers are encouraged to meet with Section 1 for contact information and address. employment counselors at local Immigrant Serving Agencies (for a full listing please see If you are interested in attending driver training, the appendix), or at the Department of Post- you can find driving schools listed in the “Driving Secondary Education, Training and Labour. Instruction” section of the Phone Book. Employment counselors will be able to tell newcomers how to effectively look for jobs in Daycare for children New Brunswick. Lists of approved day cares and community day Job seekers can also visit job listing websites, care homes are available from the Department of such as a website used by many employers: Education and Early Childhood Development: www.NBjobs.ca.

• Online at http://www2.gnb.ca/content/gnb/ en/departments/education.html New business • or, in the Yellow Pages under Child Care Enterprise and economic development Services agencies such as Chambers of Commerce are often the first destination for people who are interested in starting a business in New Schools and post‑secondary Brunswick. These agencies provide advice and institutions networking opportunities. The province also provides programs and services for immigrant In New Brunswick, there are English and French entreprreneurs. school . Please contact the local school districts to obtain information about enrolling For more information please read Section 3 – children in school. A complete list of New Business Services or contact the Department of Brunswick school districts can be found at: Post-Secondary Education, Training and Labour: www.gnb.ca [email protected] Please also note that all public schools in New Brunswick offer the same quality of education. All students are encouraged to attend schools near their home.

8 SECTION 3 Business services

Business and Industry Canada Community Business The Business and Industry Canada website Development Corporations provides business information and resources The Community Business Development for entrepreneurs interested in starting or Corporation (CBDC) provides business purchasing a business in Canada. counseling, advice, entrepreneurship Contact development and training, and technical and financial assistance to clients. Website: www.canadabusiness.ca Contact Economic development Website: www.cbdc.ca agencies Economic Development Agencies offer Business Development business services to newcomers, including business consultation (free), business The Business Development Bank of Canada (BDC) sessions and networking opportunities. Some promotes entrepreneurship by providing highly economic development agencies may also have investment-specific information on their website, tailored financing, venture capital and consulting which details costs of doing business, business services to entrepreneurs. climate, industries, real estate information, etc. As a complementary lender, BDC offers loans and For more information, please visit: investments that supplement services available www.ignitefredericton.ca from commercial financial institutions. www.3plus.ca Contact www.enterprisesj.com Website: www.bdc.ca Chamber of Commerce/ Board of Trade Opportunities New Brunswick The Chamber of Commerce and Board of Trade Opportunities New Brunswick is a single point provide clients with various business networking of contact for companies and site selection opportunities, and also host many seminars and professionals exploring business location and workshops. To find the Chamber of Commerce expansion opportunities in New Brunswick. or Board of Trade in your , check the Newcomers can discuss their plans with Chamber of Commerce website. Invest New Brunswick and receive advice and information. Contact Website: http://www.atlanticchamber.ca

9 For more information about locating or 3Plus expanding your business in New Brunswick, 22 Church Street, 4th floor contact them. Moncton E1C 4Z3

Contact Tel : 1-506-858-9550 or toll free 1-888-577-0000 Fax: 1-506-857-9209 Place 2000 Email: [email protected] 250 King S, Suite 850 Website: www.3plus.ca Fredericton, New Brunswick Saint John BIMP/Hive Program E3B 9M9 1 Germain Street, Suite 300 Tel: 1-506-453-5471 Saint John NB E2L 4V1 Toll free: 1-855-746-4662 Tel: 1-506-694-3020 Fax: 1-506-444-4277 Email: [email protected] E-mail: [email protected] Website: https://www.bimpsj.ca Website: http://www.onbcanada.ca/ Greater Bathurst Chamber of Commerce 270 Douglas Avenue Business Immigrant Keystone Building, Suite 500 Mentorship Programs Bathurst NB E2A 1M9 The Business Immigrant Mentorship Program Tel: 1-506-548-8000 matches immigrant entrepreneurs with local Email: [email protected] business people, in order to offer opportunities Website: http://www.bathurstchamber.ca/ for newcomers to learn from their mentors, program.php and also provides networking opportunities. Edmundston Region Chamber of Commerce The Business Immigrant Mentorship Program is 1, Chemin Canada being offered in Fredericton, Moncton, Saint Edmundston NB E3V 1T6 John, Bathurst and Edmundston. Fees for participation may vary depending on location. Tel: 1-506-737-1866 / Fax: 1-506-737-1862 Email: [email protected] Contact Website: http://ccedmundston.com/en/ Fredericton Chamber of Commerce programs/thehive 364 York Street, Unit #200 Fredericton, NB E3B 3N8 Tel: 1-506-458-8006 / Fax: 1-506-451-1119 Email: [email protected] Website: www.frederictonchamber.ca

10 Business Incubator Programs – Business English Language HIVE / LaRuche Class “This program was created as a next step to A Business English Class for Newcomers program the Business Immigrant Mentorship Programs is periodically offered by some Immigrant to assist immigrant entrepreneurs by offering Serving Agencies. The program assists immigrant support in developing their business plans from entrepreneurs to obtain better language skills, infancy to a successful and productive business. cultural awareness, and information necessary These programs currently operate in Moncton, to commence and successfully manage a Saint John, Bathurst and Edmundston, business in New Brunswick. In the near future, providing entrepreneurs office facilities, access the program will expand to other regions of the to BIMPs and business trainings, administrative province. For more information, please contact support and networking opportunities. This the Department of Post-Secondary Education, program offers a physical working space for Training and Labour [email protected] or your startups at a low cost. local Immigrant-Serving Agency (see Appendix, p.12. Contact For more and latest information on business 3Plus programs and services, please contact the 22 Church Street, 4th floor Department of Post-Secondary Education, Moncton E1C 4Z3 Training and Labour [email protected] Tel: 1-506-858-9550 or toll free 1-888-577-0000 Email: [email protected] Website: https://3plus.ca/

Fredericton Chamber of Commerce PO Box 275-270 Rookwood Avenue, Fredericton E3B 4Y9

Tel: 1-506-458-8006 Fax: 1-506 - 451-1119

Email: [email protected] Website: https://www.frederictonchamber.ca/

11 APPENDIX Immigrant Serving Agencies

Provincial Organization Madawaska Centre de ressources pour nouveaux arrivants au New Brunswick Multicultural Council (NBMC) Nord-Ouest Inc. 494 Queen Street, Suite 200 167 Boulevard Hébert Fredericton NB E3B 1B6 Edmundston, NB E3V 4H2 Tel: 1-506-453-1091 Email: [email protected] Tel: 1-506-735-0604 Website: www.nb-mc.ca Fax: 1-506-735-0878 Website: www.crna.ca Carleton County Email: [email protected] Multicultural Association of Carleton County (MACC) Northumberland County 645/647 Main Street Miramichi Regional Multicultural Association Woodstock, NB E7M 2C7 (MRMA) Tel: 1-506-392-6011 1808 Water Street Email: [email protected] P.O. Box 254 Website: www.maccnb.ca Miramichi, NB E1N 3A6 Charlotte County Tel: 1-506-773-5272 Multicultural Association of Charlotte County Fax: 1-506-773-0812 (CCMA) Email: [email protected] 19 Main Street, Website: www.mrma.ca St.George NB E5C 3H9 Péninsule acadienne Tel: 1-506-755-9295 Centre d’accueil des nouveaux arrivants Fax: 1-506-755-7713 de la Péninsule acadienne (CAIENA-PA) Email: [email protected] 22, boul. St-Pierre Est Website: www.ccmanb.com , NB E1W 1B6

Gloucester County Tel: 1-506-727-0185 Multicultural Association of the Chaleur Region Fax: 1-506-727-0181 325 Main Street Email: [email protected] Bathurst, NB E2A 1B1 Website: www.nouveauxarrivants.ca Tel: 1-506-547-7651; Fax: 1-506-547-2576 Email: [email protected] Website: www.macr-amrc.ca

12 Restigouche County Westmorland County

Association Multiculturelle du Restigouche Multicultural Association of the 16A Aberdeen Street Area (MAGMA) Campbellton, NB E3N 2J7 22 Church Street, Suite C170 Moncton, NB E1C 0P7 Tel: 1-506-789 7747 Fax: 1-506-789 4933 Tel: 1-506-858-9659 Email: [email protected] Fax: 1-506-857-9430 Website: www.rma-amr.ca Website: www.magma-amgm.org Email: [email protected] St. John County Le Centre d’accueil et d’accompagnement Saint John Newcomers Centre (SJNC) francophone des immigrants du Sud-Est du th 165 Union Street, 4 floor, Nouveau-Brunswick (Le CAFI) Saint John E2L 5C7 236 St. George Street P.O. Box 20100, 39 King Street, Moncton NB E1C 1W1 Saint John E2L 5B2 Tel: 1-506-382-7494 Tel: 1-506-642-4242 Email: [email protected] Fax: 1-506-634-6080 Website: www.cafi-nb.org Email: [email protected] Website: www.sjmnrc.ca York County Multicultural Association of Fredericton Inc. YM -YWCA - Saint John (MCAF) 191 Churchill Blvd 28 Saunders Street, Saint John, NB E2K 3E2 Fredericton E3B 1N1 Tel: 1-506-634-4860 Tel: 1-506-454-8292 Fax: 1-506-634-0783 Fax: 1-506-450-9033 Email: [email protected] Email: [email protected] Website: www.saintjohny.com/programs/ Website: www.mcaf.nb.ca newcomerconnections/

PRUDE (Pride, Race, Unity, Dignity, Education), 165 Union Street, Suite 301, Saint John E2L 2C7

Tel: 1-506-634-3088 Fax: 1-506-634-6080 Email: [email protected] Website: http://www.nb-mc.ca/team/pride- of-race-unity-dignity-through-education- inc/

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