FESA Annual Report 2003-04
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Annual Report 2003-04 2003-2004 issn 1442-8288 • GLOSSARY OF TERMS 4 • CHAIR’S REPORT 5 • CEO’S REPORT 7 • SPECIAL REPORT – EMERGENCY RESCUE HELICOPTER SERVICE 10 • ABOUT FESA 12 • MEETING STATE GOVERNMENT OBJECTIVES 16 • MEETING KEY FESA OBJECTIVES 19 REPORT ON ACTIVITIES • COMMUNITY-CENTRED EMERGENCY MANAGEMENT 24 - emergency management arrangements 25 - chemical, biological and radiological threats 31 - cyclone 32 - earthquake 34 - fire 35 - flood 40 - hazardous materials (incorporating urban, search and rescue) 42 - search/rescue 46 - storms 54 • QUALITY PEOPLE SERVICES 55 • SOUND BUSINESS PRACTICES 61 DIVISIONAL PERFORMANCE • ACHIEVEMENTS AGAINST GOALS 2003-04 73 • GOALS 2004-05 89 GOVERNANCE • CORPORATE GOVERNANCE 99 • COMPLIANCE REPORTS 122 • KEY PERFORMANCE INDICATORS 135 • FINANCIAL STATEMENTS 154 FESA Annual Report 2003-04 PRINCIPAL ADDRESS: FESA HOUSE 480 HAY STREET PERTH WA 6000 POSTAL ADDRESS: GPO BOX P1174 PERTH WA 6844 TELEPHONE: [08] 9323 9300 FACSIMILE: [08] 9323 9470 EMAIL: [email protected] WEBSITE: HTTP://WWW.FESA.WA.GOV.AU/ 2 FESA Annual Report 2003-04 TO THE HONOURABLE MICHELLE ROBERTS MLA MINISTER FOR POLICE AND EMERGENCY SERVICES In accordance with Section 66 of the Financial Administration and Audit Act 1985, we hereby submit for your information and presentation to Parliament, the Annual Report of the Fire and Emergency Services Authority of Western Australia for the year ended 30 June 2004. As well as the Financial Administration and Audit Act 1985, the report was prepared according to the Fire and Emergency Services Authority of Western Australia Act 1998, the Fire Brigades Act 1942 and the Bush Fires Act 1954. M Barnett FESA BOARD CHAIRMAN W N N Forbes ACTING FESA CHIEF EXECUTIVE OFFICER 23 August 2004 FESA Annual Report 2003-04 3 GLOSSARY OF TERMS AEMC Australian Emergency Management Committee AFAC Australasian Fire Authorities Council AWARE All West Australians Reducing Emergencies BFS Bush Fire Service BRAG Bush Fire Ready Action Group CBR Chemical, Biological, Radiological COAG Council of Australian Governments DEMC District Emergency Management Committee CALM Department of Conservation and Land Management DOLI Department of Land Information EMS Emergency Management Services ESC Emergency Services Cadets ESL Emergency Services Levy FESA Fire and Emergency Services Authority of Western Australia FIRS Fire Incident Reporting System FRIT Functional Review Implementation Team FRS Fire and Rescue Service HAZMAT Hazardous Materials ICS Incident Control System LEMC Local Emergency Management Committee SECG State Emergency Co-ordination Group SEMC State Emergency Management Committee SES State Emergency Service SMC State Mitigation Committee UXO Unexploded Ordnance VMRS Volunteer Marine Rescue Services WALGA Western Australian Local Government Association 4 FESA Annual Report 2003-04 Chair’s report The first five months in my position as Chair of the Fire and Emergency Services Authority’s (FESA) Board has been a huge learning curve. My experience as Speaker of the Legislative Assembly and as the Member for Rockingham could only partially prepare me for this diverse and exciting role. Getting to know FESA is no mean feat but I have been extremely fortunate in being given the opportunity to undertake visits to a number of regions throughout the State. So far I have visited Boddington, Narrogin, Brookton, Bunbury, Busselton, Waroona, Mandurah, Esperance, Ravensthorpe, Hopetoun, Salmon Gums, Coolgardie, Kalgoorlie, Mount Newman, York, Northam, Toodyay, Geraldton, Greenough and Cape Burney, as well as many parts of the metropolitan area. I wanted to get to know the people and the issues from the ground floor up and I have found this to be not only an educational experience but also a pleasurable one. I have met some wonderful people and I never fail to be impressed by the staff and volunteers who provide such a comprehensive and professional emergency service. It is my intention to continue to use this method of bringing the Board to all the FESA family, wherever you are in W.A. In my first report as Chair of FESA, I would like to convey my thanks to my predecessor, Barry MacKinnon. His work during the development phase of FESA and during the organisation’s first five years of building has been exemplary. I could not wish to take the helm of a sturdier or steadier ship. This is also due in no small part to the vision and determination of CEO, Bob Mitchell. I look forward to working with Bob again after his return from the Western Australia Police Service at the end of the year. Like any good vessel, FESA’s strength comes from its foundations and structure. It’s obvious FESA is a values based organisation. The staff and volunteers that FESA support endeavour to reflect and reinforce those values in every decision, minor and major, that they make. This year FESA added a seventh value to its list. This value is extremely important to any organisation but it is perhaps even more so in FESA’s case, given the often perilous nature of the services it provides to the community. The value says “strive to keep ourselves and others safe”. It is a call to action for FESA’s vision of “a safer community” and I encourage all staff and volunteers to keep this new value at the forefront of their minds as they go about their daily tasks. One of the most important achievements this year has been the successful audit of FESA’s Training Centre which resulted in FESA being granted five year status as a Registered Training Authority. FESA was audited against the Australian Quality Training Framework set of 12 standards and the auditors came back with a glowing report on the organisation’s simple but effective approach to training and assessment. Well done to all involved. I am also pleased to note that FESA is undertaking a groundbreaking research project with the University of Western Australia to examine integrity within the organisation. Already a number of focus groups have been conducted to ascertain what FESA employees believe “acting with integrity” actually means in their lives in and outside work. The next step is a questionnaire and in 2005, a training program will be held followed by a survey to measure the effectiveness of the program. This is an important vehicle to further reinforce and embed FESA’s values and its leadership model within the organisation. One of the most impressive parts of FESA’s structure is its consultative committees. These committees, which consist of major stakeholders from the operational arms, provide a fundamental conduit with the community. They are the sounding board for ideas, policies and the many challenges that face this organisation. Organisations can often become aloof from the communities that they serve but the consultative committees are one important tool to ensure the Board never fails to receive the grassroots opinion and feedback. FESA Annual Report 2003-04 5 CHAIR’S REPORT There have been four major forums this year, which have provided a space and time to learn about innovations and to network with others in the field. The first was the annual FESA Unit Forum and it was great to see the numbers grow and for the group to decide on a distinctive uniform. The second major event was the Wildfire Forum. The theme this year was “Wildfire – The Big Picture”. There were some thought provoking speakers but perhaps the highlight was keynote speaker, burns specialist, Professor Fiona Wood. Professor Wood spoke about her experiences helping victims of the Bali terrorist attack and she also stressed the importance of firefighters wearing personal protective equipment. This was a message indelibly burned into the minds of those fortunate enough to have heard the presentation. The FESA Forum also provided food for thought with Bali survivor Peter Hughes giving a vivid and disturbing account of his experiences and former SAS officer, Peter Tinley given an interesting perspective on leadership under fire during the early days of the Iraq invasion. He went on to detail the importance of planning for every eventuality, a message not lost on those who attended. Last but not least was the State Emergency Service Forum, where SES managers from all over the State gathered at Burswood to discuss future directions. This was also the year for awards. FESA’s All West Australians Reducing Emergencies or AWARE program took out the National “Pre-Disaster Federal/State” category in the 2003 Australian Safer Community Awards. This was great recognition for the work being done in the area of community-centred emergency management and congratulations to all involved. FESA was also highly commended in last year’s Premier’s Awards. The commendation was for FESA’s work in the introduction of the Emergency Services Levy in the “Management Improvement and Governance” category. Congratulations should also go to the winners in the SES Awards, the Firefighting Awards as well as all those recognised in the Queen’s Birthday Honours List and the recipients of the Australian Fire Service Medal and the Australian Emergency Services Medal. Accolades are also due to the teams from FESA who performed so well in the National Road Accident Rescue Championships in Melbourne, especially the Fire and Rescue Service team which won the “Limited” Extraction section of the competition. FESA would not be the organisation it is today without its hardworking Board and I would like to thank all Board members for their diligence and their generosity in sharing their wide experience, which has greatly enriched this body. I would also like to welcome three new members who joined the Board earlier this year, Terry Gaunt, Frank Filmer and Iain Agnew. It is a pleasure to Chair such an active and enthusiastic group of people. In addition we have been very fortunate to have the talents that Bill Forbes has brought to the role of Acting CEO.