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17165-002 (2020/12) and Eligible Enterprises Eligible and Personal Clients Banking Policy Funds toAccess Our access to funds policy describes the conditions R of $1,500 or less Cheques over $1,500 we apply when you funds by * in person with a branch employee, at one of our A Deposit at a Deposit in person Deposit at a Deposit in person banking machines or by digital deposit. It will give banking machine at a branch banking machine or at a branch or by digital you a better understanding of how we manage counter by digital deposit counter deposits by cheque. Only cheques issued in deposit Canadian dollars and drawn on a Canadian Fund hold period Personal 4 business days 5 business days 7 business days 8 business days are subject to our access (following deposit) to funds policy. banking deposit Access to first Immediately Immediately Immediately Immediately This policy does not affect the benefits you account $100 already have concerning the availability of your funds and the length of the fund hold Deposit accounts Fund hold period period for your cheque deposits. 4 business days 7 business days*** 7 business days 8 business days of Eligible (following deposit) Enterprises**

Availability of first $100 The length of the fund hold period for cheques > We have reasonable grounds to believe that: for Personal Banking Clients drawn on a financial institution outside Canada – the cheque has been deposited for illegal or or not in Canadian dollars varies between 15 fraudulent purposes; You can now immediately withdraw the first $100 of all and 90 business days. – suspicious transactions have been performed funds you deposit by cheque into your transaction under the terms of the Proceeds of Crime account or account with a , whether you ( Laundering) and Terrorist Financing Act; make your deposit in person with one of our branch Restrictions on access to the first $100 – with regard to an Eligible Enterprise**: representatives or at a banking machine you can access and on the fund hold period – the credit risk has increased significantly; with your or, as applicable, your Mastercard – an escalating overdraft balance is not being . On an exceptional basis, we can refuse to give you reduced by deposits received; access to the first $100 or we can freeze cheques – a negative change in the credit score for a period exceeding the fund hold period in one or other behaviour scores has impacted Cheque hold period for Personal Banking of the following circumstances: credit risk; ** Clients and Eligible Enterprises – an unexplained change has occurred > The account has been open for less than 90 days. in the history of cheques deposited; Generally, if you are subject to a fund hold period, > The cheque: – a number of cheques deposited have been you can withdraw all the funds you deposited by – has been endorsed more than once; returned as dishonoured items from other cheque to your or account with – is deposited at least 6 months after the date institutions, thereby impacting the available a line of credit between four and eight business days on the cheque; balance in the account; following the day of the deposit. The length of this fund – is not encoded with magnetic ink; – a notice of bankruptcy has been issued hold period is based on the amount of funds deposited – has damaged or mutilated encoding; or creditor action has been taken. by cheque and the manner the deposit is made, – is unreadable by and processing systems. as shown in the following table: * or another item > In the event of unusual circumstances beyond ** An Eligible Enterprise is a business with authorized credit of less our control. than $1 million, fewer than 500 employees and annual revenues of less than $50 million. *** The hold period can be 7 business days if the deposit is done through mobile digital deposit for clients who do not have a debit card or who have held one for less than 90 days.