Using American Express® Travelers Cheques visit americanexpress.com/useTC 1: How to use your Travelers Cheques 4: Using your Travelers Cheques to pay for • Immediately sign each Cheque in the top left corner to help goods and services protect yourself in case of loss or theft. Often in the USA and sometimes elsewhere, you can use your • Keep separate. Keep your Cheques’ serial numbers with you Travelers Cheques like cash to pay directly for products and when you travel, but keep them separate from your Cheques. services at accepting retailers, restaurants and hotels. • Safeguard your Travelers Cheques as you would a like amount • Photo identification may be required. of cash. • We cannot guarantee that places will accept Travelers • Countersign. When you are ready to use your Cheques, Cheques as a form of payment. countersign each Cheque in front of the teller or cashier. • Outside the USA, such usage is less common. Always check with the merchant first. 2: Where to use your Travelers Cheques You can either: 5: For refunds and customer service • Exchange your Travelers Cheques for local currency in your We’re here to help 24 hours a day, wherever you travel. Call us destination (see point 3 below), or immediately for assistance with any of the following: • Use your Travelers Cheques to pay directly for goods and • You encounter an issue while trying to use your Cheques services at accepting retailers, restaurants and hotels (see • A service provider is unfamiliar with how to accept your Cheques point 4 above right). • To obtain a refund for lost or stolen Cheques Remember to have the serial numbers of your Cheques with you when you call. 3: Exchanging your Travelers Cheques for WHEN IN: CALL: local currency USA 1 800 221 7282 There are thousands of locations in countries around the world Spain 900 810 029 where you can exchange your Travelers Cheques for local Italy 800 914 912 currency. France 0800 832 820 Canada 1 866 296 5198 • Photo identification may be required. • We strongly recommend you retain and carry your original For other locations not listed, please call collect to the USA purchase receipt with you when you travel. +1 801 964 6665 or visit americanexpress.com/useTC • Commission charges may apply and can vary by country or exchange partner. • Exchange limits may apply due to local regulations and exchange policies. To find an exchange location, visit americanexpress.com/useTC © 2013 American Express Travel Related Services Company, Inc. 04/2013 US visit americanexpress.com/useTC AMERICAN EXPRESS® TRAVELERS CHEQUES QUICK REFERENCE GUIDE TRAVELERS HOW TO USE DESTINATION WHERE TO USE YOUR CHEQUES* TYPICAL CHARGES ID REQUIREMENTS CHEQUE CURRENCY YOUR CHEQUES EUROZONE COUNTRIES: Travelers Cheques acceptance in the Eurozone is very limited away from airport locations. This document indicates partners who, at the time of publishing, were known to be encashing Travelers Cheques for non-account holders. You are strongly advised to use the TC Locator americanexpress.com/useTC to confirm the latest position. Use like cash at some major American Express Foreign Exchange (including Australian Dollar or department stores (David Jones, branches at Australia Post); Australia and New All Cheques: Acceptors may charge Photo ID required Australia your native currency Myers) and hotels or exchange Zealand Bank (ANZ); Commonwealth Bank of 1% – 1.1% or minimum transaction Passport recommended Cheque for local currency at accepting Australia (CBA); National Australia Bank (NAB); fee of between A$7 – A$8 Original purchase banks – widespread acceptance Westpac; St George agreement may be required Use like cash at accepting retailers, restaurants and hotels Bank of Montréal (BMO); Canadian Imperial Bank Government-issued Canada Canadian Dollar or your (Canadian or US Dollar Cheques of Commerce (CIBC); Royal Bank of Canada (RBC); All Cheques: Fees may be charged photo ID required, native currency Cheque only), or exchange for local Scotiabank; TD Canada Trust (TD) passport preferred currency at accepting banks Yuan (encashed at some Bank of China branches), Exchange for local currency ­­– Bank of China (Yuan Cheques cashed at certain All Cheques: 0.75% standard Passport and original China your native currency large bank networks branches only – see pdf on regulatory charge purchase agreement may Cheque or US Dollar americanexpress.com/useTC) be required American Express: 2% commission See general comments on American Express Foreign Exchange at Nice Airport; (min. #3) Photo ID for EU citizens France Euro Eurozone countries above Bureau de Change Kanoo in Paris & Bordeaux Kanoo: 2.5% commission (min. #3) Passport may be required for Euro Cheques, others fee-free for all others All Cheques: 1.5% or a minimum Germany Euro See general comments on ReiseBank (100 branches at most main railway fee of E6.50, whichever is the Photo ID required Eurozone countries above stations and airports; also city centre locations) greater amount Passport recommended See general comments on Alpha Bank: All Cheques: Flat fee of Photo ID required Greece Euro Eurozone countries above Alpha Bank; National Bank of Greece E2 per Cheque, E1,000 limit Passport recommended See general comments on American Express Travel office in Rome; some Bank acceptance very poor Photo ID required Italy Euro Eurozone countries above branches of Banca Carige and UniCredit Expect fees even at Amex office Passport recommended Photo ID may be required; Japanese Yen or your Mizuho Bank (FX Shops only); Sumitomo Mitsui No fees at most acceptors, obligatory for encashments Japan native currency Cheque Exchange for local currency Banking Corporation (FX shops only); World Currency although some may impose a fee above 2 million yen Shop; Japan Post Bank for Cheques in Yen Passport recommended All Cheques: Commission charges Use like cash in beach may apply and can vary by destinations at accepting location NB: There is a regulatory Photo ID may be required Mexico US Dollar retailers, restaurants and Banco Multiva; BBVA Bancomer; encashment limit of US$500 per Passport recommended hotels or exchange for local IXE Banco (US$300 limit) day per customer and a maximum currency at accepting banks of US$4,999 per month per customer per financial institution See general comments on Photo ID required Portugal Euro Eurozone countries above BancoBIC All Cheques: 2% Passport recommended American Express Foreign Exchange; ABSA Bank; Acceptors charge between 1.2% Passport required South Africa Your native currency Exchange for local currency - Nedbank; Standard Bank; Bidvest Bank; Master and 2.2% and all have a minimum An address in South Africa Cheque or US Dollar large bank networks Currency fee of between 60 and 130 ZAR is required American Express Foreign Exchange (Madrid Barajas See general comments on International Airport); a few branches of CaixaBank; All Cheques: Commission charges Photo ID required Spain Euro Eurozone countries above El Corte Inglés (Department Store) will accept Euro may apply and can vary by location Passport recommended Cheques as payment Photo ID required Your native currency Exchange for local currency - All Cheques: A fee of 33 Thai Baht Passport recommended Thailand Cheque or US Dollar widespread bank networks Siam Commercial Bank; Bangkok Bank per cheque The original purchase agreement may be required American Express Foreign Exchange (London Heathrow, Birmingham, Edinburgh & Glasgow British Pound Cheques: 1.5% – 3% United or a minimum of £3, whichever is Photo ID required Pound sterling or your Exchange for local currency Airports) & Travel Services Offices; Post Office; the greater amount Passport or drivers Kingdom native currency Cheque Lloyds TSB; Royal Bank of Scotland (RBS); NatWest; Thomas Cook; Thomson; First Choice; Kanoo FES; Foreign Currency Cheques: No fee at license recommended selected Tesco locations most banks Use US dollar Cheques like Major retailers who welcome Cheques Expect a fee at most banks when cash at accepting retailers, include: Bloomingdales, Kmart, Macy’s, Sears and United exchanging for local currency; limits US Dollar restaurants and hotels Wal-Mart. Exchange for local currency at: usually imposed for non-customers Photo ID may be required States Exchange foreign currency American Express Travel Service Offices, Bank of Retailers may request a minimum Cheques for local currency at Hawaii, Chase, Citibank, First Hawaiian Bank, PNC, purchase accepting banks Sovereign, Sun Trust, US Bank Travelers Cheques are also welcomed at many exchange bureaus and money changers and, in the USA and sometimes elsewhere, may also be used at accepting retailers, restaurants and hotels. Visit americanexpress.com/useTC for the most current information on usage and accepting locations. Please note: 1. The above information is subject to change without prior notice from American Express. Not all branches of the banks listed have exchange services and services may vary by location. For the most up-to date information, or to find a specific exchange location, visit americanexpress.com/useTC 2. The TC Locator americanexpress.com/useTC will often provide contact details for the exchange location. As each institution independently sets its own exchange policies and fees, the information on the website may change at any time and you are advised to call prior to arrival and verify hours of operation and exchange policies. Charges, limits and conditions (including customer identification documentation required) to exchange your Cheques will vary depending on applicable