Queens Campus 2017-2019 Official School Catalog Volume VII

Revised, October 2017

At the time of publication, every effort was made to assure that this catalog contains accurate information. Please refer to the catalog addendum for any changes or revisions that have occurred since the catalog was published.

AMERICA’S TECHNICAL INSTITUTE LINCOLN TECHNICAL INSTITUTE 15-30 PETRACCA PLACE WHITESTONE, NY 11357 718-640-9800

A Branch Campus of LINCOLN COLLEGE OF TECHNOLOGY 7225 WINTON DRIVE BLDG 128 INDIANAPOLIS IN 46268 317-632-5553 www.lincolntech.edu

This catalog certified as true and correct in content and policy. Herman Dawkins CAMPUS PRESIDENT

Unless otherwise captioned, the photographs contained in this catalog were purchased from any of several reputable stock photo companies with which we have a license agreement. All photos containing equipment depict the kinds and types found in industry. Queens Campus 2017-2019 Official School Catalog Volume VII Revised, October 2017 Table of Contents

CHAPTER I – INTRODUCTION ...... 3 A Letter from the President & CEO 4 General Objectives 5 Our Mission 5 History of The School 5 Educational Philosophy 5 Notice to Students 5 Harassment Policy 5 CHAPTER II – GENERAL INFORMATION ...... 7 Accreditation 8 Approvals 8 Memberships 8 Statement of Ownership 8 Compliance with City, State, and Federal Regulations 8 School Facilities 8 CHAPTER III – ADMISSIONS POLICIES ...... 9 Admission Requirements 10 Orientation Program 10 Student Advising 10 Veterans Training 10 CHAPTER IV – FINANCIAL INFORMATION ...... 11 Financial Aid 12 Tuition & Fees 12 Scholarships 12 Transcripts (Progress Records) 23 Cancellation and Refund Policy 13 Transfer Hours 23 The Refund Process 13 Test Out 23 Return of Title IV Federal Student Aid 13 Internship Option Admission Requirements 24 NY State Refund Policy 13 Withdrawals and Incomplete Grades 24 CHAPTER V – PROGRAM OF STUDY ...... 14 Course Repeats 24 Accredited Master Automobile Service Technology 15 Grade Appeal Policy 24 Automotive Technology–AUTO105D 16 Leave of Absence 24 Course Descriptions 17 Re-entrance ...... 24 CHAPTER VI – ACADEMIC POLICIES AND PROCEDURES 19 Graduation Requirements 24 Class Schedules 20 CHAPTER VII – GENERAL STUDENT INFORMATION ...... 25 Diploma Programs 20 Student Conduct 26 Attendance 20 Employment Assistance 26 Make-Up 20 Holidays 26 Consultation and Tutoring 20 Vacation Periods 26 Americans with Disabilities Act (ADA) Policy 20 School Closing 26 Course and Academic Measurement 21 Student Complaint/Grievance Procedure 26 Grading 21 Visitors 27 Satisfactory Academic Progress 21 Library and Information Resources 27 Introduction 21 Educational Equipment 27 Qualitative Measures of Progress (Grade Point Average) 21 Official Student Communication 27 Quantitative Measures of Progress (Pace of Progression Career Services 27 and Maximum Time Frame) 21 CHAPTER VIII – CAMPUS INFORMATION ...... 28 Evaluation Period 22 Meet Our Staff and Instructors 29 Failure to Meet Standards 22 Corporate Administration 29 Appeals and Probation 22 School Administration, Student Services & Faculty . . Addendum A Notification of Status and Appeal Results 22 Schedule of Fees Addendum B Reinstatement 22 Academic Calendar and Class Schedule Addendum C Treatment of Grades and Hours 22 Educational Equipment Addendum D

2 CHAPTER I Introduction

A Letter from the President & CEO 4 General Objectives 5 Our Mission 5 History of The School 5 Educational Philosophy 5 Notice to Students 5 Harassment Policy 5

3 Introduction CHAPTER I

A Letter from the President & CEO

We believe education and training In addition to careful and increase your self-esteem and enable detailed instruction, faculty, staff you to work in a rewarding and and administration provide ongoing satisfying career. In order to achieve support and encouragement. You our high educational standards, we gain skills and confidence at LTI, so carefully select qualified instructors you can achieve success here and in that offer competency and experience, other areas of your life. as well as a caring commitment to It is our desire to provide you with each student’s success. the ability and awareness to be of In the development of curricula, value in a technologically changing we continuously monitor the current industry standards and update our world. Your education and training courses regularly to reflect change here will be enriching, relevant and in the employment trends. Our empowering. In a very short time, classrooms offer industry standard you can become a well-rounded, equipment that simulates the capable employee in the professional workplace as closely as possible. or technical field you choose.

Sincerely,

Scott M. Shaw President & Chief Executive Officer

4 Introduction CHAPTER I

General Objectives in five principal areas of study: health as a result of the school’s inability to sciences, automotive technology, skilled perform hereunder as a result of an Act Lincoln Technical Institute is committed trades, hospitality services and business and of God, strike, or any matter or thing to the advancement of career education, and information technology. Lincoln has provided beyond the control of the school. dedicated to individuals who desire to improve the workforce with skilled technicians since its themselves and their opportunity for career inception in 1946. Lincoln currently operates 2. Applicants interested in training in success. During recent years, “Career” training over 20 campuses in 14 states under 4 brands: our Career Fields should be aware has finally achieved proper recognition in Lincoln College of Technology, Lincoln of the job duties they may need to the educational spectrum. The importance Technical Institute, Euphoria Institute of be capable of performing prior to of acquiring a specific skill in order to be Beauty Arts and Sciences, and Lincoln enrollment. These can be found on employable has been dramatized by the vast College of New England. the O*NET OnLine website at number of unfilled job openings for persons In 1999, the Greater New York Automobile www.onetonline.org. O*NET with a specialized skill. Dealership Association (GNYADA) OnLine is sponsored by the U.S. Teaching skills to the unskilled, refining purchased seven acres of land with the Department of Labor, Employment the skills of the semi-skilled and helping intention of building a center for automotive & Training Administration, and them find gainful employment in the education and training. After extensively developed by the National Center for industry is the overall objective of Lincoln researching some of the most highly regarded O*NET Development. Technical Institute. automotive training institutions from across 3. Criminal records and/or certain To this end, every effort is made to provide the nation, Lincoln Tech was chosen as the the finest training possible…training that is background issues may present a official post secondary automotive technician barrier to employment in certain fields. realistically attuned to the needs of industry training center by Greater New York Applicants may be denied admission and the rapid technological progress of Automotive Dealers Association. as a student if after screening it is our day. Training programs are designed The 50,000 square feet of training space determined that employment after to provide students with skills that are is spread over two 25,000 sq. ft. floors of graduation is not possible due to marketable today and with knowledge that educational space. will allow them to grow and realize their The addition of the Whitestone, Queens, background issues. maximum career potential in the future. New York campus will afford prospects Harassment Policy Our Mission from the five boroughs and Long Island the opportunity to train at a conveniently located Lincoln Technical Institute (LTI) LTI is dedicated to educating and training Lincoln Tech campus. steadfastly opposes all forms of unlawful students to achieve proficiency through a Educational Philosophy discrimination and harassment in the skills first curriculum. The mission of this classroom environment. The Title IX and institution is to offer the best educational and Lincoln Technical Institute prepares each 504 Coordinator is the Campus President training programs to enable graduates to take student to meet the day-to-day challenges of the school who can be reached at the to the marketplace the highest possible level of an ever-changing world. At Lincoln, this address and telephone number located of job knowledge and skills enabling them is achieved through a series of lectures/ within each school’s catalog. The Title IX to accomplish worthwhile career goals and demonstrations, providing the student with Coordinator is responsible for overseeing realize self-esteem. the knowledge to perform each task. A each College’s compliance with Title To accomplish these objectives, LTI comprehensive hands-on laboratory exercise IX, including the prompt and equitable upholds a high standard of quality service on technical trainers allows the student to response to complaints. and commitment. LTI offers graduates viable practice newly learned skills. Hands-on LTI will not permit any form of sexual career options by providing quality educational practical exercises on “real-world” equipment, harassment in the classroom environment, programs based on employer driven allows the student to experience tasks requirements. Our goal is to provide a skilled or tolerate any such conduct that has the performed in the workplace. Although not all and knowledgeable faculty dedicated to the purpose or effect of interfering with an classes will have the same amount of hands- professional development of each student. individual’s school performance or creating on exercises, each class has the appropriate Through these efforts, our students will an intimidating, hostile, or offensive amount for the skills taught. Classroom achieve the knowledge and experience needed school environment. LTI recognizes that instruction will always lead to “hands-on” for their future working environment. sexual harassment is a violation of state teaching and learning to apply the knowledge At LTI, our goal is to remain in the and federal law and this policy reaffirms learned in the classroom. forefront of emerging technology. This is our commitment that all students should Lincoln Technical Institute is proud of its accomplished by supporting continuing be able to enjoy a school environment free many graduates who have taken their place in education and training for graduates, staff and from all forms of discrimination, including the industry for which they were trained, and faculty; thereby providing skilled professionals sexual harassment. will continue to exercise its leadership role to meet the needs of the technologically Although no guidelines can define in training persons for marketable skills by changing world and fostering the desire for sexual harassment with complete clarity, constantly revising and updating programs as life-long learning. the following definition is provided as a technological change occurs in the Industry. guideline of what is and is not prohibited History of the School Notice to Students conduct. The Lincoln Technical Institute, Inc. Sexual harassment is defined as offensive, School System was established in Newark, 1. Students should review the catalog unwelcome or unwanted sexual advances, New Jersey under the corporate laws of that for factual information. The failure requests for sexual favors, or other conduct state in November, 1946. of a student to notify the director of a sexual nature (whether verbal, written, Lincoln Educational Services Corporation in writing of withdrawal may delay physical or visual) when: is a leading provider of diversified career- refund of tuition due pursuant to 1. Submission to such conduct is made oriented post-secondary education. Lincoln Section 5002 of the Education Law. either explicitly or implicitly a term or offers recent high school graduates and The School is relieved and released of condition of an individual’s education. working adults degree and diploma programs all claims by the student that may arise

5 Introduction CHAPTER I

2. Submission to or rejection to such you are uncomfortable with reporting any of any sexual harassment confirmed by conduct by an individual is used as incident to your teacher, you may report LTI’s investigation, to eliminate to the the basis for educational decisions an incident to the Campus President, extent reasonably possible any hostile affecting the individual. who is the Title IX Coordinator for the environment that has been created, and to 3. Such conduct has the purpose of effect school and can be reached at the address prevent the recurrence of any confirmed or interfering with an individual’s and phone in each school’s catalog. All sexual harassment. educational performance or creating complaints will be impartially investigated LTI prohibits any form of retaliation an intimidating, hostile, or offensive and kept confidential to the maximum against a student filing a complaint under classroom environment. extent possible. An impartial investigation this policy or assisting in the company’s may include interviews with all witnesses investigation. In certain circumstances, unlawful reasonably likely to have relevant sexual harassment may also include conduct All students have the same rights, information and provides the parties of a nonsexual nature that creates an privileges and opportunities and are with the opportunity to present witnesses intimidating, hostile, or offensive classroom required to meet the same standards of and other evidence and to review records. environment, to the extent that conduct conduct and performance regardless of Criminal investigations related to the same is directed towards an individual merely race, age, religion, sex, national origin, or similar grievances do not necessarily because of that person’s sex. nationality, citizenship, disability, sexual obviate the need for an investigation by This policy covers all students and orientation, marital status or any other LTI regarding alleged Title IX violations. employees of LTI, as well as any third legally protected class. Any employee or student confirmed to have parties conducting business on our premises. Further, students have a right to harassed another student will be subject Thus, LTI will not tolerate, condone, or attend school in an environment free of to disciplinary action, up to and including allow sexual harassment, whether engaged harassment, whether racial, sexual or on any termination/expulsion. in by fellow students, employees, or other basis described above. Harassment LTI will take reasonable interim nonemployees (including vendors or visitors) may be verbal, physical, written or visual. measures to prevent the occurrence or who conduct business with the company. LTI is an equal opportunity educator recurrence of any harassment, to provide LTI requires reporting of all complaints that does not discriminate on any of the a safe and nondiscriminatory environment of discrimination, on the basis of sex, above bases. Educational opportunities are for students, and to the extent provided by including complaints of sexual harassment, open to all qualified applicants solely on law without impeding the investigation, to to the Title IX Coordinator even if the the basis of their experience, aptitude, and protect the confidentiality of complainants, allegations may also raise criminal or other ability. This policy applies to all educational the accused, and witnesses. disciplinary concerns. actions. In short, the company does not LTI will take reasonable, timely, and If you believe you are the victim of discriminate against anyone on any basis effective corrective action to correct the such harassment, you should report the that is prohibited by law. effects on any complainant and others incident immediately to your teacher. If

6 CHAPTER II General Information

Accreditation 8 Approvals 8 Memberships 8 Statement of Ownership 8 Compliance with City, State, and Federal Regulations 8 School Facilities 8

7 General Information CHAPTER II Accreditation Statement of Ownership Lincoln Technical Institute is accredited by the Accrediting Lincoln Technical Institute is owned and operated by Lincoln Commission of Career Schools and Colleges. The Accrediting Technical Institute, Inc., a wholly owned subsidiary of Lincoln Commission (ACCSC) is listed by the U.S. Department of Educational Services Corporation. The major officers and Education as a nationally recognized accrediting agency. administrators of the corporation are: Scott M. Shaw, President & CEO Brian K. Meyers, Executive Vice President & CFO Alexandra M. Luster, Corporate Secretary Compliance with City, State, and PROGRAM ACCREDITATION Federal Regulations Automotive Lincoln Technical Institute complies with all local, city, county, •  National Automotive Technology Education Foundation (NATEF) municipal, State and Federal Regulations. Approvals School Facilities • New York State Education Department Bureau of Proprietary Lincoln Technical Institute occupies a building of approximately School Supervision - Private School License # 1044 50,000 square feet consisting of 27 classrooms, an automotive shop • New York State Education Department Adult Career and Continuing with 14 vehicle work bays, and three drive-in classrooms. Education Services-Vocational Rehabilitation (ACCES-VR) All classrooms are air conditioned, well lighted and furnished with the appropriate equipment for instruction of students in the • Division of Veterans Affairs Bureau of Veterans Education various courses of study. Memberships The school operates a bookstore with adequate facilities for supplying prescribed textbooks, tools and materials for all courses • CECU– Career Education Colleges and Universities and programs offered by the school. • NYSFAAA – New York State Financial Aid Administrators Parking facilities are available on a first come, first served basis. Association To conserve energy, car pooling and/or public transportation is recommended. The School cannot accept responsibility for loss or • ACCES – Adult Career and Continuing Education Services- damage to student vehicles. Vocational Rehabilitation NOTE: All vehicles must be registered with the School office and maintain a visibly • CAET – Center for Automotive Education and Training posted parking sticker. • QCC – Queens Chambers of Commerce • Better Business Bureau

8 CHAPTER III Admissions Policies

Admission Requirements 10 Orientation Program 10 Student Advising 10 Veterans Training 10

9 Admissions Policies CHAPTER III Admission Requirements Orientation Program In order to be considered for acceptance, an applicant must meet An orientation program is scheduled for each incoming class. the following requirements: The purpose of this program is to acquaint the student with • Be beyond the age of compulsory school attendance. necessary requirements if applying for financial aid and the rules and regulations of the school and to issue appropriate • Be a high school graduate or possess a state-approved high class assignment. school equivalency assessment including, but not limited to: a Students will be notified, in writing, of the Orientation Date. GED, HiSET* or TASC examination; or possess an associate’s Failure to attend may result in rescheduling of Starting Date. degree or higher from an accredited institution. Students are expected to fulfill their initial financial • Complete and sign an Enrollment Agreement. obligations at this time. • Pay the required Registration Fee as published in the Student Advising catalog addendum. • Take and achieve a passing score on the entrance assessment The School’s Student Services Department will assist all active examination. Applicants may be required to participate in students with non-academic matters relative to school attendance. support training as a result of their testing. The entrance Students are encouraged to call upon the staff of this department, examination may be waived for applicants who have evidence and to keep them advised of changes in home address, employment, of an associate’s degree or higher from an accredited institution. marital status, etc. during their attendance. The Education The minimum test score requirements are as follows: Supervisors are available to assist students with academic problems. This department also coordinates a variety of student activities. WONDERLIC MINIMUM SCORES Veterans Training PROGRAM SUBJECT MINIMUM SCORE Eligible Veterans are accepted for training under Chapter 31, AUTOMOTIVE TECHNOLOGY 11 Title 38 U.S.C. Veterans may file application either at the School or the Veterans Administration.

*HiSET Exam is currently under review in New York State

10 CHAPTER IV Financial Information

Most students who attend Lincoln Tech benefit from some type of financial aid. Financial aid is available to those who qualify.

Financial Aid 12 Tuition & Fees 12 Scholarships 12 Cancellation and Refund Policy 13 The Refund Process 13 Return of Title IV Federal Student Aid 13 NY State Refund Policy 13

11 Financial Information CHAPTER IV Financial Aid scholarship (1 available), (9 available) $10,000 scholarships, (3 available) $5,000 scholarships and (7 available) $4,000 scholarships. A call or visit to Lincoln Technical Institute’s Financial Aid PORTFOLIO GUIDELINES Office will help determine eligibility for the various sources of financial assistance. Lincoln Technical Institute is an eligible The student must prepare a one page essay of no less than institution under the following student financial aid programs: 300 words on why they wish to attend Lincoln Technical * William D. Ford Direct Loan Program Institute. In addition, they will need to submit three (3) letters ** Federal Pell Grant Program of recommendation which highlight their character, work ethic, ** Federal Supplemental Educational Opportunity Grant and passion for the industry. These letters may be from a teacher, Program counselor, employer, community leader, or professional friend. *** Federal Work-Study Family members may not be used as a reference. The portfolios will be judged on professionalism, presentation, and content by an * LOANS are borrowed money that you must repay with interest. independent individual, with the top twenty (20) portfolio scores ** GRANTS are awards that you don’t have to pay back. chosen as a finalist. Portfolio deadline is April 20, 2018. No late *** WORK-STUDY gives you the chance to work and earn money to help pay for school. portfolios will be considered. Undergraduates may receive aid from both types of programs. FINALIST AWARD BREAKDOWN TOTAL AWARDS NUMBER AWARDED Community Service Positions are available. Students must check with the Financial Aid Department on campus. $15,000 1 $10,000 9 Tuition & Fees $5,000 3 A Schedule of Fees addendum contains detailed information about the school’s Tuition and Other Charges. Information FINALIST SCHOLARSHIP AWARD AMOUNTS regarding tuition may be also be found on www.lincolnedu.com/consumerinfo. 1 – $15,000 SCHOLARSHIP Tuition is determined in advance. A definite tuition schedule 9 – $10,000 SCHOLARSHIPS will be established prior to the start of class. Absence from class 3 – $5,000 SCHOLARSHIPS does not relieve the student of tuition liability. To be employable in the industry, a graduate must be equipped 7 – $4,000 SCHOLARSHIPS with his own basic set of hand tools. Special tools to be used $1,000 – IF APTITUDE SCORE IS 50‐59 in the program are supplied by the School on a loan basis. The $2,000 – IF APTITUDE SCORE IS 60‐70 School cannot assume responsibility for the student’s property on or off the school premises. Students can only receive one scholarship through this program, Student obligations relating to payment for tuition or equipment students will not be able to combine scholarships awarded in the purchased from the school must be met in accordance with the testing portion, semi-finalist, and finalist portion. student agreement provisions and the purchase arrangements made GREATER NEW YORK AUTOMOTIVE DEALER’S at the time of the sale of equipment. ASSOCIATION SCHOLARSHIP * Scholarships LTI awards scholarships to participants in the Automotive HIGH SCHOOL Technology Competition sponsored by Greater New York Automotive Dealer’s Association. The amounts of the scholarships GENERAL INFORMATION vary from $500 to full tuition scholarship, depending on the The High School Annual Scholarship Award Program is for participants’ placement in the competition. High School Seniors graduating in 2018. The student must be in AMOUNT OR RANGE OF EACH SCHOLARSHIP: good standing with their high school at graduation and must earn a high school diploma in order to take advantage of any award money. DISTRICT/REGIONAL STATE NATIONAL A preliminary scholarship competition is conducted in the form COMPETITION COMPETITION COMPETITION of aptitude testing. On the basis of test results, semi-finalists are 1ST PLACE $1,000 $ 7,500 Full Tuition selected and invited to submit a portfolio. The top twenty semi- 2ND PLACE $1,000 $ 5,000 Full Tuition finalists with portfolios will be recognized. Semi-Finalists will RD return for an interview conducted by the scholarship committee 3 PLACE $1,000 $ 2,500 Full Tuition comprised of volunteers representing business, industry, education 4TH – 10TH PLACE $1,000 $ 2,000 Half Tuition and/or government not affiliated with LCT. This committee will PARTICIPANT $ 500 $ 1,500 $3,000 evaluate each candidate on the basis of preliminary test results, professionalism, enthusiasm, personal conduct, and oral expression. STUDENT ELIGIBILITY AND STUDENT LCT will award a $1,000 scholarship to selected 2018 high APPLICATION CRITERIA: school seniors who score between a 50-59 on the scholarship aptitude test. A $2,000 scholarship will be awarded to selected Team members must be high school seniors, eligible to graduate in 2018 high school seniors who score between a 60-70 on the June of the contest year; they cannot have reached their 19th birthday scholarship aptitude test. by January of the contest year, and must participate on a team Students can only receive one scholarship through this program. sponsored by an NADA recognized Franchised New Car Dealer Students will not be able to combine scholarships awarded in the Association in local, regional, and/or national competition levels. testing portion, semi-finalist, and finalist portion. For further information, please contact the Director of The twenty finalists will be interviewed by the scholarship Admissions or an Admissions Representative. committee by May 11, 2018 and each finalist will be awarded * Lincoln Technical Institute may provide a number of other scholarships annually. only one of the following based on his/her performance: a $15,000 Please refer to the Catalog Addendum for the latest offerings.

12 Financial Information CHAPTER IV Cancellation and Refund Policy Please note that STUDENTS are responsible for any balance owed to Lincoln Technical Institute as a result of the repayment of Federal aid funds. 1. SEVEN (7) DAY CANCELLATION POLICY: If a student is entitled to a post-withdrawal loan disbursement, All monies will be refunded in full under any one of the the borrower must respond to the school’s notice of the intended following conditions: disbursement within 14 days. a. Rejection of the Enrollment Agreement by the SCHOOL. In conformance with Federal regulation, the policy of Lincoln b. Receipt by the SCHOOL within seven (7) business days Technical Institute is to distribute the proceeds of return to Title of the contract signing, of written notification that the IV calculation to the origination source in the following order, STUDENT wishes to cancel, even if instruction has begun. up to the net amount disbursed: 1 – Unsubsidized Federal Direct If the applicant is a minor, the cancellation notice must be Stafford Loan; 2 – Subsidized Federal Direct Stafford Loan; signed by a parent or guardian. (The postmark date will be 3 – Federal Perkins Loan Program; 4 – Federal Direct Graduate effective date of cancellation.) Plus Loan; 5 – Federal Direct Parent Plus Loan; 6 – Federal Pell Grant; 7 – Federal Supplemental Educational Opportunity Grant 2. CANCELLATION AFTER SEVEN (7) DAY PERIOD: (FSEOG). a. After the seven (7) day period mentioned in Paragraph 1b, the Registration Fee is non-refundable. NY State Refund Policy b. After the STUDENT starts SCHOOL, the SCHOOL will The tuition refund policy for the first quarter shall be as follows: refund tuition and fees according to the following schedule. For programs which are divided into quarters of up to fourteen The Refund Process weeks, the school shall evenly divide the total tuition charges among the number of quarters. After instruction has begun in a The refund process is a two step procedure. In step one, Lincoln school, if a student withdraws or is discontinued, the school may Technical Institute will calculate the percentage of the Federal retain no more than: Title IV aid that has been earned by the student in accordance with (i) Zero percent of the quarter’s tuition if the termination is 34 CFR 668.22 of the Federal regulations. The second step of the during the first week of instruction; or process will establish the total charges incurred by the student for (ii) Twenty-five percent of the quarter’s tuition if the the training received through the last day of attendance. Lincoln termination is during the second week of instruction; or Technical Institute will calculate this portion of the refund by (iii) Fifty percent of the quarter’s tuition if the termination is utilizing the state refund policy. during the third week of instruction; or In conformance with Federal regulation, the school will (iv) Seventy-five percent of the quarter’s tuition if the distribute the proceeds from step one to the origination source in termination is during the fourth week of instruction; or the following order, up to the net amount disbursed. (v) One hundred percent of the quarter’s tuition if the 1. Unsubsidized Federal Direct Stafford Loan termination occurs after the fourth week of instruction 2. Subsidized Federal Direct Stafford Loan The tuition refund policy for the second or subsequent quarters 3. Federal Perkins Loan Program shall be as follows: After instruction has begun in a school, if a student withdraws or 4. Federal Direct Graduate Plus Loan is discontinued, the school may retain no more than: 5. Federal Direct Parent Plus Loan (i) Twenty-five percent of the quarter’s tuition if the 6. Federal Pell Grant termination is during the first week of instruction; or (ii) Fifty percent of the quarter’s tuition if the termination is 7. Federal Supplemental Educational Opportunity Grant (FSEOG) during the second week of instruction; or (iii) Seventy-five percent of the quarter’s tuition if the Lincoln Technical Institute will distribute any refund proceeds termination is during the third week of instruction; or from step two in the following manner. Reduce the outstanding (iv) One hundred percent of the quarter’s tuition if the Federal loan obligation first in the order listed above. termination occurs after the third week of instruction The student’s eligibility for a state grant and agency funding will be calculated independently of the refund process upon the Any refund due to a student shall be paid by the school within student’s withdrawal from school. forty-five days of the date on which the student withdraws from If a credit balance still remains after the above process has been the program. Such date shall be the earliest of : completed, the school will honor the student’s authorization to (i) the date on which the student gives written notice to the reduce their Federal loan obligation. If the school does not possess school or a Federal loan reduction authorization, the remaining credit (ii) the date on which the student is deemed to have withdrawn balance will be returned to the student. pursuant to subparagraph two. Return of Title IV Federal Student Aid (2) If a student has failed to attend classes for a period of thirty calendar days, the school shall send by regular mail a notice to Federal regulations regarding repayment of Federal Financial the student that the student shall be deemed to have withdrawn Aid has changed the formula for calculating the amount of from the program if the student does not notify the school to the aid a STUDENT may retain when a STUDENT withdraws. contrary within twelve days from the date on which the letter is STUDENTS who withdraw from all classes prior to completing sent. If the student fails to respond within such twelve-day period, more than 60% of an enrollment term will have their eligibility the student shall be deemed to have withdrawn and the school for Federal Aid recalculated based on the percentage of the term shall notify the higher education services corporation that the completed, which shall be calculated as follows: student has withdrawn and the date of the withdrawal. hours scheduled to complete total hours in period

13 CHAPTER V Program of Study

Accredited Master Automobile Service Technology 15 Automotive Technology–AUTO105D 16 Course Descriptions 17

14 Program of Study CHAPTER V

ACCREDITED MASTER AUTOMOBILE SERVICE TECHNOLOGY

What does ASE Accreditation Mean? ASE is the National Institute for Automotive Service Excellence and established by the automotive industry to improve the quality of vehicle repair and service through testing and certification. The National Automotive Technicians Education Foundation (NATEF) is a foundation within the ASE organization. NATEF’s mission is to improve the quality of automotive technician training programs through voluntary accreditation. NATEF is responsible for the evaluation process, and makes recommendations for ASE program accreditation based on their evaluation. To achieve Master Accreditation, a program must pass an evaluation in all eight (8) automobile related areas: 1. Brakes 2. Electrical/Electronic Systems 3. Engine Performance 4. Suspension and Steering 5. Automatic Transmission and Transaxle 6. Engine Repair 7. Heating and Air Conditioning 8. Manual Drive Train and Axles How did our Automotive Program Become ASE Master Accredited? This campus underwent an extensive on-site NATEF review process conducted by an independent evaluation team. The team evaluated the program against standards to include administration, learning resources, finances, student services, instruction, equipment, facilities, instructional staff, and cooperative agreements. Following the completion of this evaluation, the NATEF team leader submitted their recommendation to ASE for accreditation. This campus met compliance in all areas and was awarded accreditation for Master Automobile Service Technology designation. Are our Instructors ASE Certified? Yes, all of our automotive instructors are required to be ASE certified in the areas they teach. How do our Graduates benefit from an ASE Master Accredited Program? To become ASE Certified, a person must meet a minimum level of related work experience and pass ASE certification examinations. A graduate from our ASE Automotive Technology Program may be eligible to substitute the training for up to one year of work experience. For additional information, please visit the ASE website.

Automotive Shop, Queens Campus 15 Program of Study CHAPTER V Automotive Technology AUTO105D–DIPLOMA PROGRAM DAY/AFTERNOON/EVENING PROGRAMS total instructional hours ...... 1560 approximate weeks to complete–day/aft . . . 52 (instructional time) approximate weeks to complete–eve . . . . 78 (instructional time) *The listing of clock hours is not meant to imply that clock hours can be transferred into college or other private career school programs. Transfer of clock hours are at the sole discretion of the receiving school. CIP CODE: 47.0604 SOC CODE: 49.3023

program objective

Provide the graduate with the entry-level knowledge and skills required to correctly test, graduates will be qualified for entry into the automotive service career field as a technician capable diagnose, replace, repair and adjust as necessary the components of the mechanical, electronic, of analysis, problem solving, performing most common service operations and under supervision, hydraulic, and accessories systems on current automobiles. Upon completion of this program, the more specialized or involved tasks with a dealer, independent shop or other service outlet. Automotive Technology Internship Option Admission Requirements (Internship hours are daytime hours set by the internship site for both day and evening programs)

Any student in the Automotive Technology Program may apply for the internship program acceptance. If selected, the student will be matched with an automotive service center during during his/her 10th course. The criteria for application are a 3.5 cumulative GPA, and the 11th course, and will participate in the internship during the 12th and 13th course. The an overall attendance record of 95%. In addition, a committee of teachers and staff will courses listed below (IC201 and IC202) will be taken in lieu of the “Service Shop Procedures” evaluate the student’s employability competencies demonstrated during the first 9 courses for and “Service Shop Management” courses as listed in the Automotive Technology Program. Internship Objective

The student will apply and refine their skills under the guidance of a mentor at an automotive technician capable of analysis, problem solving, performing most common service operations service center. During the on-the-job training sessions, the student will demonstrate and under supervision, more specialized or involved tasks with a dealer, independent shop or proficiency in the competencies learned during their core classes. Upon completion of this other service outlet. program, graduates will be qualified for entry into the automotive service career field as a

lecture lab/shop total number course hours hours hours prerequisites

IN102† Driving Your Performance 58 62 120 precedes all courses AT101 Gasoline Engine Construction and Operation 38 82 120 IN102 AT102 Fuel and Emissions Systems 48 72 120 IN102 AT103 Electrical Systems 48 72 120 IN102 AT204 Driveability Diagnostics 43 77 120 IN102, AT102, AT103 AT106 Transmissions and Drive Lines 34 86 120 IN102 AT207 Automatic Transmissions 38 82 120 IN102 AT208 Air Conditioning and Electrical Accessories 48 72 120 IN102 AT209 Advanced Automotive Electronics 48 72 120 IN102, AT103 AT110 Automotive Brake Systems 38 82 120 IN102 AT211 Automotive Steering and Suspension Systems 34 86 120 IN102 MA201§ Service Shop Procedures 24 96 120 IN102 MA102§ Service Shop Management 24 96 120 IN102 TOTALS 523 1037 1560

INTERNSHIP OPTION

lecture lab intern total number course hours hours hours hours prerequisites

Service Center Internship I: IC201§ 18 0 102 120 IN102, All technical courses Automotive Service Skills & Customer Relations

Service Center Internship II: IC202§ Automotive Service Skills & Employability 18 0 102 120 IN102, All technical courses Competencies

TOTALS WITH INTERNSHIP 511 845 204 1560

TOTALS 511 845 204 1560

{Maximum Time Frame (MTF) – day/aft: 78 weeks to complete} {Maximum Time Frame (MTF) – eve: 117 weeks to complete}

†IN102 Driving Your Performance must precede all automotive courses.

Course numbers are for reference only. The sequence of course offerings may vary depending on scheduling needs.

§Note: Internship courses are taught on-the-job. Each month, the students will be in school for 18 hours and at the worksite for the remaining 102 hours. IC201 and IC202 replace MA201 and MA102 above.

16 Course Descriptions CHAPTER V COURSE NUMBERING SYSTEM: AT103 – ELECTRICAL SYSTEMS and corrective action. Students will learn how to 100 LEVEL COURSES 120 Contact Hrs (48 Lecture, 72 Lab/Shop) research vehicle service information with computer and internet based electronic retrieval systems. These are courses that may or may not have prerequisites This course is designed to provide the student with defined and normally are offered to the student during practical theory in basic and solid state circuitry, Students will learn how to perform necessary the learning process in the first academic year. including body electrical systems, operation and diagnostic tests using special equipment including 200 LEVEL COURSES service of automotive storage batteries, automobile scan tools to retrieve transmission/transaxle related charging systems, starting systems, and lighting trouble codes. Students will learn how to perform These are courses that may or may not have prerequisites systems. Students will evaluate components necessary service, repairs, and adjustments to defined and normally are offered to the student during using both conventional and electronic diagnostic automatic transmissions and transaxles. the learning process in the second academic year. equipment. Prerequisite: IN102 Students will learn how to complete repair orders AT208 – AIR CONDITIONING AND ELECTRICAL IN102 – DRIVING YOUR PERFORMANCE containing customer and vehicle information and ACCESSORIES 120 Contact Hrs (58 Lecture, 62 Lab/Shop) corrective action. Students will learn how to research vehicle service information with computer and 120 Contact Hrs (48 Lecture, 72 Lab/Shop) The overall goal of this course is to facilitate a internet based electronic retrieval systems. This course is designed to provide the student with smooth transition to school by engaging the student in theory and application of automobile air conditioning curriculum focusing on academic, career, and life skills. Students will learn how to diagnose basic electrical, charging, starting, and lighting circuits through the and heating systems. Students will also be presented Students will make connections with key personnel with the operation of various automobile accessories to within the school that will assist with their questions use of diagnostic equipment to include test lights, multimeters, and continuity testers. include: power windows, door locks, and seats, and air and provide guidance throughout their education. bag operation and service. Prerequisite: IN102 The student will be introduced to automotive systems, Students will learn how to complete repair orders industry certifications, and job opportunities. Students AT204 – DRIVEABILITY DIAGNOSTICS containing customer and vehicle information and will learn essential skills for the vehicle technician corrective action. Students will learn how to research including safety, equipment fundamentals, and the 120 Contact Hrs (43 Lecture, 77 Lab/Shop) This course is designed to provide the student with vehicle service information with computer and internet proper use of measurement tools such as dial indicators, based electronic retrieval systems. micrometers, and calipers. knowledge of conventional and computerized engine Students will learn how to diagnose abnormal The automotive content will be balanced by an control systems and scientific engine testing and tune-up. Students will receive detailed instruction operation of air conditioning and heating systems, emphasis on skills that will enable students to be remove and replace air conditioning and heating successful in school and in life. These skills will on operating principles, testing, replacement and repair of the ignition systems. system components, and evacuate and recharge include time management, financial management, automobile air conditioning systems. goal setting, learning strategies, career planning, and Students will learn how to complete repair orders critical thinking strategies. containing customer and vehicle information Prerequisite: IN102 and corrective action. Students will learn how to IN102 must precede all automotive/diesel courses. AT209 – ADVANCED AUTOMOTIVE research vehicle service information with computer ELECTRONICS AT101 – GASOLINE ENGINE CONSTRUCTION and internet based electronic retrieval systems. 120 Contact Hrs (48 Lecture, 72 Lab/Shop) AND OPERATION Students will learn how to diagnose mechanical 120 Contact Hrs (38 Lecture, 82 Lab/Shop) and electrical engine and control systems and This course is designed to provide the student with a determine needed action. Students will learn how more in-depth knowledge of electrical and electronic This course is designed to provide the student principles, and advanced circuit applications. with a detailed study of the modern internal to use diagnostic scan tools to retrieve engine, body, and other computerized control module trouble Students will learn about automobile computerized combustion gasoline engine from the basic control systems as they apply to engine and body principles of design and operation to inspection, codes to determine condition, status, and determine needed action. control as well as transmission, suspension, braking precision measurement, fitting, and reconditioning, systems, and other computerized systems. Computer including cooling systems, coolants, lubricating Prerequisites: IN102, AT102, AT103 operation, sensors, and actuators are emphasized. systems, and engine lubricants. AT106 – TRANSMISSIONS AND DRIVE LINES Students will learn how to complete repair orders Students will learn how to complete repair orders 120 Contact Hrs (34 Lecture, 86 Lab/Shop) containing customer and vehicle information and containing customer and vehicle information and corrective action. Students will learn how to research corrective action. Students will learn how to This course is designed to provide the student with vehicle service information with computer and research vehicle service information with computer a comprehensive coverage of drive train components, internet based electronic retrieval systems. and internet based electronic retrieval systems. including theory, operating principles, service, and Students will learn how to diagnose automotive Students will learn how to diagnose various engine repair techniques of the clutch, differential and rear axles. Gearing, levers, hydraulics, component design, electrical and electronic circuits using a variety concerns through visual and auditory inspection. of diagnostic equipment to include digital volt- Students will learn how to disassemble, measure, troubleshooting, replacement, disassembly, repair, service techniques, and assembly are emphasized. ohm meters, continuity testers, test lights, graphing troubleshoot, service, and reassemble a gasoline multimeters, and oscilloscopes. Students will powered internal combustion engine. Manual and 4X4 transfer gear boxes, drive-shafts, U-joints, front and rear differentials, and manual learn how to use diagnostic scan tools to retrieve Prerequisite: IN102 transaxles are featured. trouble codes from vehicle computers and determine necessary repairs. AT102 – FUEL AND EMISSIONS SYSTEMS Students will learn how to complete repair orders Prerequisites: IN102, AT103 120 Contact Hrs (48 Lecture, 72 Lab/Shop) containing customer and vehicle information and corrective action. Students will learn how to research AT110 – AUTOMOTIVE BRAKE SYSTEMS This course is designed to provide comprehensive vehicle service information with computer and internet coverage of late model gasoline fuel systems from the based electronic retrieval systems. 120 Contact Hrs (38 Lecture, 82 Lab/Shop) properties of gasoline to the by-products of combustion, This course is designed to provide comprehensive including fuel supply and air induction systems, related Students will learn how to diagnose, inspect, remove and replace a clutch. Students will learn how to coverage of design, operating principles, maintenance emissions controls, and the principles of turbocharging. and service of the automotive brake systems and Emphasis is placed on troubleshooting, replacement, diagnose, clean, inspect, disassemble, and reassemble a transmission/transaxle. Students will learn how traction control. Emphasis is placed on diagnosis overhaul, and adjustment of fuel injection systems, and service of rotors and drums with measuring and including computer control models. to diagnose, inspect, remove, replace, and service front wheel-drive components and rear-wheel drive resurfacing included. Anti-lock braking is covered Students will learn how to complete repair orders components. from operating principles through diagnosis and containing customer and vehicle information and service. Prerequisite: IN102 corrective action. Students will learn how to research Students will learn how to complete repair orders vehicle service information with computer and internet AT207 – AUTOMATIC TRANSMISSIONS containing customer and vehicle information and based electronic retrieval systems. 120 Contact Hrs (38 Lecture, 82 Lab/Shop) corrective action. Students will learn how to research Students will learn how to use diagnostic scan tools to vehicle service information with computer and retrieve emission control trouble codes and determine This course has been developed to provide the internet based electronic retrieval systems. student with knowledge and skills needed to necessary repairs. Students will learn how to diagnose Students will learn how to diagnose mechanical no-start/no-fuel problems on hot and cold engines. successfully diagnose and make needed repairs to automatic transmissions and transaxles. Emphasis and hydraulic problems within the vehicle braking Students will learn how to operate exhaust gas analysis systems. Students will learn how to diagnose equipment and determine necessary action. is placed on power-flow, operation, design, servicing equipment, troubleshooting, disassembly, inspection, computer control problems within the anti-lock and Prerequisite: IN102 replacement, assembly, testing, and adjustment. traction control systems. Students will learn how to complete repair orders Prerequisite: IN102 containing customer and vehicle information 17 Course Descriptions CHAPTER V AT211 – AUTOMOTIVE STEERING AND IC201 – SERVICE CENTER INTERNSHIP I: SUSPENSION SYSTEMS preparation of resumes are highlighted. Knowledge AUTOMOTIVE SERVICE SKILLS & CUSTOMER testing and skills application are highlighted among RELATIONS 120 Contact Hrs (34 Lecture, 86 Lab/Shop) the topics. 120 Contact Hrs (18 Lecture, 102 Internship) This course is designed to provide the student with Students will learn how to complete repair orders detailed instruction of the design and operating containing customer and vehicle information and In lieu of the Service Shop Procedures course, which principles, maintenance and service of automobile corrective action. Students will learn how to research facilitates the practice and practical application of suspension and steering systems including steering vehicle service information with computer and lessons from previous technical courses, this optional geometry and alignment angles. Emphasis is placed on internet based electronic retrieval systems. course assigns the student to an actual repair facility wheel alignment procedures, including computerized outside the school in conjunction with in-school Prerequisite: IN102 four-wheel alignment. Service and diagnostics are course hours. Tasks and objectives associated with stressed including McPherson struts, rack and pinion MA102 – SERVICE SHOP MANAGEMENT the Service Shop Procedures course are accomplished utilizing an actual working business environment in steering systems, and tire design and applications. 120 Contact Hrs (24 Lecture, 96 Lab/Shop) New technologies are covered to incorporate electronic addition to course time. This course has been designed to provide the steering, and in-depth coverage of computerized The student will learn how to function as a service student with an orientation and introduction suspension systems. technician in a real world environment while to the management and business component of completing this course of study. Students will learn how to complete repair orders the automotive industry. The management and containing customer and vehicle information and procedures associated with automotive related Prerequisites: IN102, All technical courses corrective action. Students will learn how to research businesses are emphasized including employee/ IC202 – SERVICE CENTER INTERNSHIP II: vehicle service information with computer and internet employer expectations, business organizational AUTOMOTIVE SERVICE SKILL & based electronic retrieval systems. structure, career opportunities, customer relations, EMPLOYABILITY COMPETENCIES Students will learn how to diagnose, inspect, and personnel management, facilities, business 120 Contact Hrs (18 Lecture, 102 Internship) service steering system components using industry records, insurance, and safety. Knowledge relating standard equipment. Students will learn how to to management practices within an automotive In lieu of the Service Shop Management course, which diagnose inspect, remove and replace rear-wheel and business will help the student adapt and acclimate facilitates the practical application of lessons from front-wheel drive suspension component. Students to the working environment. previous technical courses and an understanding of business management practices, this optional course will learn how to perform alignments on front and rear Students will learn how to complete repair orders wheel drive vehicles. assigns the student to an actual repair facility outside containing customer and vehicle information the school in conjunction with in-school course hours. Prerequisite: IN102 and corrective action. Students will learn how to Tasks and objectives associated with the Service Shop MA201 – SERVICE SHOP PROCEDURES research vehicle service information with computer Management course will be completed on-the-job. and internet based electronic retrieval systems. 120 Contact Hrs (24 Lecture, 96 Lab/Shop) Students will learn how to accomplish tasks in a real Students will learn how to prepare an employment world business environment. This course is designed to provide the students with resume and application. Students will learn how exposure to an actual shops environment, procedures, to complete various forms used in automotive Prerequisites: IN102, All technical courses and protocol by applying prominent skills obtained in businesses. Students will learn how to properly previous courses. Emphasis is placed on the removal interview for employment. and replacement of both engines and transaxles. Prerequisite: IN102 Methods of securing future employment and the

18 CHAPTER VI Academic Policies and Procedures

Class Schedules 20 Diploma Programs 20 Attendance 20 Make-Up 20 Consultation and Tutoring 20 Americans with Disabilities Act (ADA) Policy 20 Course and Academic Measurement 21 Grading 21 Satisfactory Academic Progress 21 Introduction 21 Qualitative Measures of Progress (Grade Point Average) 21 Quantitative Measures of Progress (Pace of Progression and Maximum Time Frame) 21 Evaluation Period 22 Failure to Meet Standards 22 Appeals and Probation 22 Notification of Status and Appeal Results 22 Reinstatement 22 Treatment of Grades and Hours 22 Transcripts (Progress Records) 23 Transfer Hours 23 Test Out 23 Internship Option Admission Requirements 24 Withdrawals and Incomplete Grades 24 Course Repeats 24 Grade Appeal Policy 24 Leave of Absence 24 Re-entrance ...... 24 Graduation Requirements 24

19 Academic Policies and Procedures CHAPTER VI Class Schedules appeal. If approved the student will be allowed to make up any work missed, however, the make-up cannot be applied to their Students can enroll at any time during the year. Class course attendance percentage: starting dates are scheduled at frequent intervals to enable • Court Appearance – Applicable only when a student is students to start moving toward their career goals as soon as mandated to appear in court for an action in which he/she is a possible. Class size is limited so that each student can receive the third party or witness. Documentation will be required. personal attention so vital to successful mastery of the skills and Military Duty understanding of the subject at hand. • – All military personnel requesting an excused A typical classroom at our campus can accommodate up to 25 absence must submit a copy of their orders to the campus students and a typical laboratory at our campus can accommodate Education Department prior to the missed time. up to 20 students. The automotive shop at LTI Queens can • Illness – In the event a student suffers personal illness, either accommodate up to 200 students, comprised of smaller class a written doctor’s note excusing participation in school or groups with their instructors within the shop at any given time. documentation of the stay in the hospital will be required. The class schedules that follow are designed to be flexible and Bereavement best utilize facility and instruc­tional time: • – In the event of the death of an immediate or Morning Schedule extended family member and not to exceed 3 days or 15 % of (30 hours per week) the scheduled course. Documentation (e.g. - newspaper notice, 7:30 a.m. to 1:30 p.m. funeral notice, obituary, or church handout) is required. Monday through Friday • Jury Duty – Documentation required (stamped jury duty form Mid-day Schedule (30 hours per week) from court). 2:20 p.m. to 8:20 p.m. Documentation of the above approved absences should be Monday through Friday presented to the campus Education Department upon returning Evening Schedule (20 hours per week) to school or in advance when applicable. 6:30 p.m. to 10:30 p.m. Students receiving funds from any state or federal agency may Monday through Friday be subject to the additional attendance requirements of that specific agency. The school reserves the right to alter hours of attendance and/ or starting dates when deemed necessary. Such changes will not Make-Up alter the program costs or refund policy stated in the enrollment Make-up work is only permitted when a student has a agreement. If conditions beyond the control of the school require documented absence. The Documented Absence Form must be postponement of a starting date or temporary suspension of approved by the campus Education Department before the work classes, appropriate adjustments will be made to provide students can be assigned and/or accepted. Make-up work may only be all the instruction to which they are entitled under the terms of used to affect a course grade. Make-up work may not be used the enrollment agreement. Students who have enrolled but have to raise the attendance percentage in a course. Make-up work not started attending school will, upon request, be issued a refund must be completed in the timeframes required to process Grade of monies paid if postponement of classes extends beyond the Appeals and / or Incomplete Grades, and must be specifically for next class starting date. For specific start and end dates see the assignments missed while out for a documented absence. school calendar addendum. In the case of school closure due to inclement weather or other Diploma Programs natural disaster, make-up sessions will be scheduled to present and/or review material not incorporated into the remaining To prepare students for jobs in the industry, we offer scheduled days. The campus will attempt to schedule make-up comprehensive training geared towards succeeding as a classes at times that fit within the students’ schedule. professional technician, the school offers diploma programs which prepare students for entry-level positions in their chosen field. Consultation and Tutoring Rules and Regulations vary by state. This conferred diploma is Students and graduates may consult with the School faculty at in accordance with the state of New York. any time about program or course problems. Students who require For a description of the subject matter covered in each course, additional assistance with their work may obtain individual please refer to the Curricula on pages 16 through 18. tutoring from the faculty outside of class hours. Arrangements Attendance for special tutoring must be made with the campus Education Department. The technical nature of the training and graduate employability goals of the programs offered requires that students attend classes Americans with Disabilities Act (ADA) Policy on a regular basis. Our expectation is that students will attend all Lincoln Technical Institute (LTI) is committed to providing sessions for courses in which they are registered. Class attendance opportunities for all qualified students to participate in its is monitored daily commencing with the student’s first official day programs, including students with disabilities who need reasonable of attendance and a student will be considered withdrawn from a accommodations. A qualified student is one who, with or without course or courses when any of the following criteria are met: reasonable accommodation, meets the essential institutional, • The sixth consecutive day of absence (day & afternoon academic and technical standards requisite to admission, sessions students; participation and completion of our programs. A reasonable accommodation is an accommodation that allows • The ninth consecutive day of absence (evening sessions a student with a disability to participate in our programs without students); changing the essential academic requirements of our programs, In the event, a student’s overall absences exceed 15% in any creating a threat to others or placing an undue burden on the course, they will receive an “F” for the course, regardless of the institution. number of classes missed. Approved employment interviews and An example of a reasonable accommodation is giving students absences for new students starting late (established per school with certain learning disabilities additional time to take an exam. policy) are not counted as absences for attendance purposes. Accommodations are provided to allow a student to participate in The following documented absences may be considered on 20 Academic Policies and Procedures CHAPTER VI

our programs but LTI does not provide personal assistants such as aides Satisfactory Academic Progress who help with dressing, feeding and the like. A disability is a physical or mental impairment that substantially INTRODUCTION limits one or more major life activities such as seeing, hearing, walking or learning. Federal regulations require the Institution to monitor the All requests for reasonable accommodation must be submitted to academic progress of each student who applies for financial aid the Director of Education. While a student may discuss a possible and to certify that each student is making satisfactory academic accommodation with any faculty or staff member, students should progress toward a degree, diploma, or certificate. In accordance be aware that faculty and staff are not authorized to provide with those regulations, the Institution has established standards accommodations. All inquiries from students about reasonable of Satisfactory Academic Progress (SAP) that include qualitative, accommodation should be directed to the Director of Education, who quantitative and incremental measures of progress. Students bear will then evaluate the request and make a decision. The complete policy www.lincolnedu.com/consumerinfo primary responsibility for their own academic progress and for can be found by visiting . seeking assistance when experiencing academic difficulty. Academic Course and Academic Measurement advisement, tutoring, and mentoring programs are all available. QUALITATIVE MEASURE OF PROGRESS The instructional hours listed for each of the programs in this (GRADE POINT AVERAGE) catalog are included in compliance with State and Veteran’s training requirements and are predicated on regular attendance, successful All students are required to meet the minimum cumulative grade completion of each course in the program without repetition or point average (CGPA) shown on the chart below. Grades ranging make up work and excluding holidays that occur during the period from “A” to “F” will be included in the CGPA calculation. of attendance. An instructional hour is defined as a minimum of 50 QUALITATIVE MEASURE OF PROGRESS (GPA) contact minutes within any scheduled 60 minute period. PROGRAM INTERVALS MINIMUM REQUIRED Lincoln Technical Institute measures academic progress on the (Based on Total Published Program Hours) GRADE POINT AVERAGE basis of clock hours. A clock hour is earned by demonstration of proficiency in the application of the technical knowledge and skill. BELOW 25% 1.25 Grading 25% TO <50% 1.50 50% TO <75% 1.75 Grading is based on the student’s class work and lab/shop work, and the results of written and performance tests. An average is taken 75% AND ABOVE 2.00 of all grades in any marking period and must be at a specified CGPA or above to be considered making satisfactory academic progress. QUANTITATIVE MEASURES OF PROGRESS (PACE OF PROGRESSION AND MAXIMUM TIME FRAME) Percentage Letter Interpretation Point Grade Value PACE OF PROGRESSION (“PACE”) 95-100 A Excellent Plus 4.0 90-94 A- Excellent 3.9 The institution has established a minimum pace of progression for 87-89 B+ Good Plus 3.8 all enrolled students as outlined in the table below. Grades of “F”, 84-86 B Good 3.5 “I”, “W”, (or blank/missing) are treated as registered hours but NOT 80-83 B- Good Minus 3.0 earned hours and thus negatively impact the percent of progression. 77-79 C+ Average Plus 2.8 QUANTITATIVE MEASURES OF PROGRESS (PACE) 74-76 C Average 2.5 PROGRAM INTERVALS MINIMUM PACE 70-73 C- Average Minus 2.0 (Based on Total Published Program Hours) OF PROGRESSION 67-69 D+ Below Average 1.5 BELOW 25% 50% 64-66 D Poor 1.2 60-63 D- Poor 1.0 25% TO <50% 66.67% 59 and below F Failing Work 0.0 50% TO <75% 66.67% Course work must be completed before the start of the next quarter. An “I” counts as 75% AND ABOVE 66.67% Incomplete I a failing grade for purpose of calculating 0.0 the grade point average until such work is completed. The formula used to calculate the Minimum Pace of Progression Received by students who officially withdraw Withdrawal WA from a quarter before the end of the drop/ N/A will vary depending on the program of study as noted below. add period. MINIMUM PACE OF PROGRESSION Withdrawal W Withdrawal after the drop/add period. N/A PROGRAM STANDARD FORMULA Received by students in Internships or Pass P Developmental Courses. “P” is not considered N/A cumulative earned hours in computing the Grade Point Average. CLOCK HOURS cumulative scheduled hours Received by students in Internships or Non-Pass NP Developmental Courses. N/A Repeat Course ** Received by students who repeat a course. N/A MAXIMUM TIME FRAME If a student is given an exception, the Retaken Course R* Registrar can over-ride course retake. N/A All financial aid recipients are expected to complete their degree/

Indicates the school accepted credit earned diploma/certificate within an acceptable period of time. The for previous postsecondary education at an maximum time frame for financial aid recipients is 150% of the Transfer Credit TR institution other than Lincoln Educational N/A Services School. “TR” is not considered in published length of the program. For students enrolled in clock hour computing the Grade Point Average. programs the MTF is calculated as 150% of the calendar weeks Indicates the school accepted credit earned required for successful program completion as published in the for testing out of a course. “TO” is not Test Out Credit TO considered in computing the Grade Point N/A catalog. Average.

21 Academic Policies and Procedures CHAPTER VI

EVALUATION PERIOD • The appeal must also include what has changed in the In order to assess financial aid recipients’ eligibility for student’s situation that would allow the student to demonstrate continued funding, the Financial Aid Office reviews student satisfactory academic progress at the end of the next evaluation performance against these standards at the end of each payment period. period. This will vary from student to student according to their • Supporting documentation beyond the written explanation is program start date and program of study. required. FAILURE TO MEET STANDARDS • Initial consideration of appeals will be undertaken by the SAP/FA WARNING Appeal Committee which will minimally consist of the Academic Dean, Director of Financial Aid. The Campus • If at the end of the evaluation period a student has not met President may appoint additional members as deemed either the GPA or pace of progression standard, the student appropriate. will be placed on warning for one evaluation period. Students • Appeals that are approved must contain an academic plan on warning are eligible to register and receive financial aid. that, if followed, ensures the student would be able to meet • If at the end of the warning period a student who has been on satisfactory academic progress standards by a specific point in warning has met both the cumulative GPA and cumulative time. pace standards, the warning status is ended and the student is SAP/FA PROBATIONARY STATUS returned to good standing. A student who has successfully appealed shall be placed on SUSPENSION OF STUDENTS ON SAP/FA WARNING STATUS SAP/FA Probation for one evaluation period. If, at the end of the next evaluation period, a student on SAP/FA Probation status: If at the end of the warning period a student who has been on • Has met both the institution’s cumulative grade point average SAP/FA Warning Status has not met both the cumulative grade and pace standards, the student shall be returned to good point average and minimum pace of progression standards, the standing. student shall be placed on SAP/FA Suspension. Students on • Has not met the institution’s cumulative grade point average SAP/FA Suspension are not eligible to receive financial aid. SUSPENSION OF STUDENTS NOT ON SAP/FA and pace standards but has met the conditions specified in his/ WARNING STATUS her academic plan, the student shall retain his/her financial aid and registration eligibility under a probationary status for a • Suspension for Exceeding the Maximum Time-Frame. subsequent evaluation period. If at the end of the evaluation period a student has failed to • Has not met the institution’s cumulative grade point average meet the institution’s standard for measurement of maximum and pace standards and has also not met the conditions time-frame, the student shall be suspended from financial aid specified in his/her academic plan, the student shall be eligibility and may be subject to dismissal. re-assigned a SAP/FA Suspension status immediately upon • Suspension for Inability to Meet Program Requirements completion of the evaluation. within the Maximum Time Frame. If at the end of the NOTIFICATION OF STATUS AND APPEAL RESULTS evaluation period the institution determines it is not possible for a student to raise her or his CGPA or pace of progression STATUS NOTIFICATION percentage to meet the institution’s standards before the student Students are notified in writing (letter or email) when the completes his/her program of study, the student shall be evaluation of satisfactory academic progress results in warning, suspended from financial aid and may be subject to dismissal. • Suspension for Extraordinary Circumstances. suspension, or probation. The notice includes the conditions The of the current status and the conditions necessary to regain Institution may immediately suspend students in the event eligibility for registration and financial aid. Notice of suspension of extraordinary circumstances, including but not limited also includes the right and process necessary to appeal suspension. to previously suspended (and reinstated) students whose APPEAL RESULT NOTIFICATION academic performance falls below acceptable standards during a subsequent term of enrollment; students who Students are notified in writing (letter or email) of the results register for courses, receive financial aid, and do not attend of all appeals. Approved appeals include the conditions under any classes; and students whose attendance patterns appear which the appeal is approved and any conditions necessary to to abuse the receipt of financial aid and may be subject to retain eligibility for registration and financial aid. Denied appeals dismissal. include the reason for denial. APPEALS AND PROBATION REINSTATEMENT APPEALS A student who has been suspended from financial aid eligibility may be reinstated after an appeal has been approved A student who fails to make satisfactory academic progress and or the minimum cumulative GPA and pace standards have been is suspended has the right to appeal based on special, unusual achieved. Neither paying for their own classes nor sitting out or extenuating circumstances causing undue hardship such as a period of time is sufficient in and of itself to re-establish a death in the family, student’s injury or illness or other special student’s financial aid eligibility. circumstances as determined by the institution. TREATMENT OF GRADES AND HOURS • Appeals must be submitted in writing on a form(s) available from the Institution. Hours: The unit by which academic work is measured. • The appeal must include an explanation of the special, unusual Registered (Attempted) Hours: The total number of hours for or extenuating circumstances causing undue hardship that which a student is officially enrolled in each term. prevented the student from making satisfactory academic Cumulative Registered Hours: Cumulative registered hours are progress. the total number of hours registered for all terms of enrollment at

22 Academic Policies and Procedures CHAPTER VI

the Institution, including summer terms and terms for which the Transfer Hours student did not receive financial aid. Earned Hours: The school’s programs are career oriented in nature with Earned hours include grades ranging from “A” to objectives designed to prepare graduates for immediate “D-”. They are successfully completed hours that count towards employment in their chosen field of study upon graduation. the required percentage of completion (66.67%) as defined by the Students seeking to continue their education at other post quantitative measure. Attempted, NOT earned: secondary institutions should be aware that the school does not Grades of “F”, “I”, “NP”, “W” (or claim or guarantee that hours earned here will transfer to another a blank/missing) will be treated as hours attempted but NOT institution and acceptance of the hours earned here is determined successfully completed (earned). at the sole discretion of the institution in which the student Audited Courses: Audited courses are not aid eligible courses desires to transfer his/her hours. Students are advised to obtain and are not included in any financial aid satisfactory academic information from all institutions they are considering attending progress measurements. in order to understand each institution’s hours acceptance policies. Repeat Credits: Repeat credits are credits awarded when a It is the student’s responsibility to confirm whether or not hours student repeats a course in order to improve a grade. A student earned at this campus will be accepted by another school. may repeat a class as allowed by the institution. The institution Students who transfer hours from an accredited postsecondary will use the highest grade achieved to calculate GPA. All institution will receive a grade of “TR” on their transcripts. repeated credits are included in the percent of completion and Those courses which have been accepted as transfer credit are maximum time frame calculations. not included in the cumulative grade point average (CGPA) calculation but are calculated towards the maximum time frame Transfer Hours: Transfer hours are hours earned at another to be used to determine a student’s satisfactory academic progress. post-secondary educational institution which are accepted by this Courses that are the same (Course Code, Course Name, Hours Institution. Transfer hours which are accepted by the Institution and Description) that are transferred from one Lincoln campus to and are applicable to the student’s program of study shall be another, will be calculated within the student’s CGPA to the new counted as hours attempted and completed for calculation of pace campus. This is determined by the campus administrator within of progression and maximum time frame. Grades associated with the campus system. these hours are not included in calculating CGPA. Withdraw: Applicants requesting transfer hours must apply prior to The mark of “W” (withdrawal) is assigned when a starting school. student withdraws from a class after the add/drop period. It is not Transfer applicants must submit an official transcript from included when calculating grade point average or earned hours. their former institution that clearly indicates the courses taken, Thus, it does not impact CGPA but does negatively impact grades achieved and hours awarded. All hours transferred from earned hours and, therefore, negatively impacts the student’s applicable courses must have an earned grade of ‘C’ or better. percent of completion. Or, the applicant must produce an up-to-date professionally The mark of “WA” is assigned when a student withdraws from recognized certification along with a verifiable history of a class before the end of the add/drop period. It is not included employment relating to the course. Or, the applicant must when calculating grade point average or earned hours Thus, it pass the mid-term and final written and practical exams for does not impact CGPA and does not negatively impact earned the course(s) with a grade of “C” or better. * The student will hours and, therefore it does not impacts the student’s percent of receive the appropriate corresponding numerical grade for the completion. results of the testing. There is generally a nominal charge for the Incompletes: The mark of “I” (incomplete) is a temporary grade administration of the testing. which is assigned only in exceptional circumstances. It will be Regardless of the number of transfer hours awarded, all given only to students who cannot complete the work of a course students must complete a minimum of 50% of the hours required on schedule because of illness or other circumstances beyond their for graduation through actual attendance for all programs taken. control. An “I” grade will automatically become an “F” grade if Those students who transfer hours from an accredited requirements to complete course work have not been satisfactorily postsecondary institution will receive a grade of “TR” as noted met within 14 days of the original course end date. Instructors in the grading policy. If a student would like to receive a higher have the option of setting an earlier completion date for the GPA for the course they may use the test out procedure. For student. A grade of “I” is not included when calculating grade students who change programs, only those courses that count point average or earned hours. Thus, it does not impact CGPA towards a student’s new program of study will be used to but does negatively impact earned hours and, therefore, negatively determine satisfactory academic progress. impacts the student’s percent of completion. Test Out Transcripts (Progress Records) Test Out exams provide students the opportunity to be exempt Following a review by the School, grade reports (unofficial from certain required courses by demonstrating proficiency via transcripts) are available for the student to review upon an exam in a particular subject area. Not all courses are eligible completion of each course or term on the student portal. for test out exam credit, and students cannot have attended past Individual grade records are permanently maintained for each the add/change period in the course for which they want to test Student and are open for inspection in accordance with the out. To receive credit for a course, the student must earn a B on Family Educational Rights and Privacy Act of 1974. the test out exam on the first attempt. Exams may not be retaken. The student will receive an official transcript upon graduation. Students interested in test out exams should see the Campus Requests for official transcripts while in school or additional Director of Education. Test out exams will be graded as TO (test copies of official transcripts after graduation or replacement out) and is not considered in computing the Grade Point Average. diplomas / degrees must be submitted in writing to the school. Contact the school’s Business Office for a current schedule of fees.

23 Academic Policies and Procedures CHAPTER VI

Internship Option Admission faculty member who awarded the grade. If satisfaction is not Requirements obtained, the student should then appeal to the Education Supervisor who after reviewing with an Academic Review Panel, Any student in the Automotive Technology Program may will respond in writing with a binding decision. apply for the internship program during his/her 10th course. The criteria for acceptance is a 3.50 cumulative GPA and an Leave of Absence overall attendance record of 95%. In addition, a committee of The granting of a Leave of Absence (LOA) must be in teachers will evaluate the student’s employability competencies accordance with guidance contained in Accreditation, State, demonstrated during the first 9 courses. If selected, the student and Federal regulations. In compliance with these regulations a will be matched with an automotive service center during the student may be granted a number of Leaves during any twelve 11th course, and will participate in the internship during the 12th month period provided that the cumulative number of days of and 13th course. LOA’s do not exceed 180 calendar days. The length of any one Internship site managers frequently require background checks; LOA is at the discretion of campus management. The student therefore a background check may be required of students who must state the specific reason for the LOA on the Leave of qualify for an internship. An unfavorable result may preclude Absence Request Form, and have an exit interview with the a student from participating in the internship portion of the campus Education Department to determine what is in the best program, resulting in the student being withdrawn from school. interest of the student. Withdrawals and Incomplete Grades If the absence from school exceeds the officially approved date of return the student will be withdrawn from school. Any A “W”ithdrawal is given to students who stop attending during unearned financial aid credited to the student’s account will a course/term/semester/trimester. These students must retake the be refunded. Reinstatement of financial aid will require a new entire course/term/semester/trimester after the add/drop period. application and routine processing time. In addition, the student A “W” will not be calculated in the cumulative GPA, but count will be required to complete a new enrollment agreement as an attempt for satisfactory progress. (contract) at the tuition rate in effect on the date of re-application. An “I”ncomplete is given to students who do not complete a test or required course work due to a documented excused Re-entrance absence. The student has a maximum of 14 days to complete Students requesting readmission following an interruption in the course work, the school may require less time in certain classes, and students who fail to re-enter on the scheduled time circumstances. If the coursework is not completed in the specified following an authorized leave of absence must re-enroll under time, the student will receive a zero for the assignment which will the current effective school Enrollment Agreement reflecting be averaged into the GPA. revised prices, if applicable. The school reserves the right to limit The mark of “WA” is assigned when a student withdraws from re-entries. Note: The student’s SAP status will be re-calculated a class before the end of the add/drop period. It is not included and the appropriate status applied to the student’s enrollment when calculating grade point average or earned credits. Thus, it record. does not impact CGPA and does not negatively impact earned Students are allowed no more than two interrupts. To re-enter credits and, therefore it does not impacts the student’s percent of a second time, a student may be readmitted where documented completion. extenuating circumstances exist. An appeal letter must be Course Repeats presented to the campus Education Department for review. If the campus Education Department determines that re-admittance is Based on scheduling availability, a student will be allowed justifiable, the student may be readmitted only after meeting with to repeat one failed course; or a course that falls below a the campus Education Department. This signed document must programmatic standard, at no additional tuition charge provided remain in the student’s file. A student may not be readmitted a the student graduates and provided the repeat will not prevent third time unless documented extenuating circumstances exist as the student from completing the program in the maximum time determined by the campus Education Department. permitted by the School’s Satisfactory Academic Progress policy. Students, who are terminated by the school for disciplinary If the student fails or falls below a programmatic standard in reasons or academic deficiencies, may request re-entrance. Such a more than one course within the term, the free course repeat will request must be by letter to the school’s Campus President. The apply to the course with the higher number of hours. Students letter must set forth valid reasons for granting the request. The who fail (or fall below a programmatic standard) the same request will be reviewed by the Re-entry Committee, and the course twice will be terminated except in the case of verifiable student will be notified of the Committee’s decision. extenuating circumstances. In such cases, a student may be granted permission by the Campus Education Department to Graduation Requirements enroll in the course for a third time if the circumstances are To be eligible for graduation the following requirements must thoroughly documented. be met: Grade Appeal Policy • Successfully complete all required courses in the program. Any student wishing to have a course grade reviewed must • Achieve an overall 85% cumulative average attendance. appeal in writing within 10 days after the final grade has been • Achieve an overall grade point average of 2.0. assigned. Grade Appeal Forms are available from the campus • Be free of indebtedness to the School. Education Office. Initially the appeal should be given to the • Meet SAP requirements.

24 CHAPTER VII General Student Information

Students find friendships and similar interests.

Student Conduct 26 Employment Assistance 26 Holidays 26 Vacation Periods 26 School Closing 26 Student Complaint/Grievance Procedure 26 Visitors 27 Library and Information Resources 27 Educational Equipment 27 Official Student Communication 27 Career Services 27

25 General Student Information CHAPTER VII

Student Conduct • In keeping with accepted industry and shop safety hazards, jewelry must be evaluated for safety risks when in the lab or Students are required to comply with all Student and Safety shop. Hanging earrings, necklaces, rings, or bracelets may pose Regulations. Failure to adhere to and observe School Regulations a safety risk. If in the judgment of school staff, a safety hazard and Policy may result in probation or immediate dismissal. exists, a jewelry item in question must be either removed or Conduct which may be considered unsatisfactory includes but is not covered with protective clothing. limited to the following: • The campus has an established a dress code for students in all • Excessive absenteeism, tardiness or leaving class early. Students programs which is in accordance with industry expectations are also expected to put forth a reasonable effort to learn. Acts and in consideration of professional standards. such as loafing, horseplay, failure to pay attention and carry out instructions, or poor attendance are not tolerated. Students who • We expect honesty from students in presenting all of their arrive after the official school starting time will be considered academic work. Students are responsible for knowing and as late. If a student must leave prior to the official end of observing accepted principles and procedures of research and class time, he/she must notify the instructor and/or campus writing in all academic work, including term paper writing, lab Education Department. Class attendance is closely monitored manual and/or workbook completion and test taking. by the school, and unless, they contact the school first, students • Misrepresenting the school’s programs, policies, or activities of who are absent from class will be contacted. members of the staff or of other students is prohibited. • Student conduct which disrupts classes or interferes with the • Cell phones and/or other electronic recording or progress of other students. communication devices are not allowed to be operated in any • Theft of property belonging to the School, other students or classroom or lab area without the expressed permission of the employees. (In addition to termination, theft may be reported instructor. to civil authorities.) Employment Assistance • Any act resulting in defacing or destruction of School property An effective employment assistance program makes it possible and/or property of others including other students. for Lincoln to fulfill its objective to provide a needed and valuable • Fighting in or near the school premises. service to the industry, the community, the nation, and most • Possession or consumption of alcohol or illegal substances important of all, to the student. on or near school premises. Possessing firearms, fireworks, Lincoln Technical Institute does not guarantee job placement. ammunition, or weapons is a violation of schools rules and state However, it does provide employment assistance to its current laws. (In addition to termination, illegal substance abuse will be students and graduates by means of the following services: reported to proper authorities.) • Maintains contact with Industry to advise Industry of the availability of • Personal conduct at any time or place which may, in the the school’s students and graduates. judgment of the School staff, cast a bad reflection on the • Advises students on interviewing techniques and personal development. School and its well-earned reputation. Holidays • We oppose all forms of unlawful discrimination and harassment in the school environment. Harassment and New Year’s Day Labor Day discrimination can take many forms including but not limited Martin Luther King, Jr. Day Thanksgiving Day and the Day After to, racial slurs, ethnic jokes, disparaging or insensitive remarks Presidents’ Day Christmas Eve about an individual’s religion, age, gender, physical ability Memorial Day Christmas Day or sexual orientation, physical or verbal threats, or sexual Independence Day New Year’s Eve harassment. None of these, or any other form of harassment, including cyber-bullying, or discrimination is acceptable in Vacation Periods the school environment. All allegations of harassment or discrimination are fully investigated. Students found to have Vacation dates, as appropriate, will be posted in the School. engaged in this behavior are subject to disciplinary action up to School Closing and including expulsion from school. In case of severe snowstorms or hazardous conditions, the • Any student creating a hazard; immoral conduct, or school closing will be announced over the local radio stations and disturbance in the surrounding neighborhood. Reckless driving via the LincAlert notification system. and / or squealing tires near the school or places of residence are prohibited. Student Complaint/Grievance • The campus computer systems and networks are provided for Procedure student use as a part of the academic program. All students Conflicts are best resolved when people utilize basic have a responsibility to use Lincoln Educational Services communication skills, common sense, and discretion. A student computer systems and networks in an ethical and lawful whose views differ from those of an instructor should first try to manner. The intentional misuse and abuse of computer and resolve the difference with the instructor involved. If a satisfactory Internet resources is not permitted. This includes, but is not solution cannot be obtained, the student should request an limited to, purposely visiting inappropriate and non-academic interview with the Department Manager or Director of Education. Web sites which promote or advocate illegal or unethical Students who have concerns of a non-academic nature are urged behavior; visiting inappropriate and non-academic Web sites to consult with the office of the Campus President. This office for personal business; downloading graphics or other pictures, will refer the student to the proper department and will assist the images, or information not related to academic curricula; student as necessary. inappropriate and non-academic use of email; inappropriate and If a student does not feel that the school has adequately non-academic use of chat rooms; and inappropriate and non- addressed a complaint or concern by following the above measures, academic use of school software. the student may consider contacting:

26 General Student Information CHAPTER VII

LINCOLN EDUCATIONAL SERVICES PROBLEM RESOLUTION HOTLINE Visitors 1 (800) 806-1921 Parents and other interested persons are welcome to call at any time to confer with School authorities, to inspect the School THE NEW YORK STATE EDUCATION DEPARTMENT BUREAU OF PROPRIETARY SCHOOL SUPERVISION facilities, or to seek advice on the future career of an enrolled 89 WASHINGTON AVENUE, ROOM 560 student. Visitors will find a cordial reception at Lincoln Technical ALBANY, NEW YORK 12234 Institute. A previously made appointment would be appreciated. 518-474-3969 Library and Information Resources A library is available for the use of students and graduates. ACCSC STUDENT COMPLAINT Students are encouraged to make use of this facility at designated GRIEVANCE PROCEDURE times. The library has been assembled to supplement each course of study. Its purpose is to enable the students to pursue their studies Schools accredited by the Accrediting Commission of Career and interests with resource material conveniently at hand. Schools and Colleges (ACCSC) must have a procedure and operational plan for handling student complaints. Educational Equipment If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider In certain programs an electronic notebook, smartbook or laptop contacting the Accrediting Commission. All complaints is required in order to access the course companion platform reviewed by the Commission must be in written form and utilized for classroom instruction. There are minimum system should grant permission for the Commission to forward a requirements that these devices must meet for the learners to have copy of the complaint to the school for a response. This can a positive experience. See your Campus Representative to inquire be accomplished by filing the ACCSC Complaint Form. The about the programs that require devices and the related minimum complainant(s) will be kept informed as to the status of the systems requirements necessary to access the program course complaint as well as the final resolution by the Commission. companion platform. Please direct all inquiries to: For a detailed list of all equipment used in training, please see ACCREDITING COMMISSION OF CAREER “Educational Equipment” addendum. SCHOOLS AND COLLEGES 2101 WILSON BLVD, SUITE 302 Official Student Communication ARLINGTON, VA 22201 (703) 247-4212 Lincoln Technical Institute’s official web-based student portal (MyCampusLinc) and student email accounts are an official www.accsc.org means of communication to all full and part-time students A copy of the ACCSC Complaint Form is available at the enrolled in credit bearing classes. All such students are required school and may be obtained by contacting the school’s to activate MyCampusLinc portal and @mylincoln.edu email Campus President or online at accounts. Official LTI communications may include, but are www.accsc.org not limited to, registration information, reminders of important dates associated with key financial aid and financial obligations as well as academic progress notifications. Lincoln Technical Institute expects that students shall receive and read their electronic communications on a frequent and The federal contact for student loan issues is: POSTAL MAIL U.S. Department of Education timely basis. Failure to do so shall not absolve the student from FSA Ombudsman Group knowing of and complying with the contents of all electronic P.O. Box 1843 communications, some of which will be time-critical. Monticello, KY 42633 Career Services PHONE 1-877-557-2575 FAX 606-396-4821 Lincoln Technical Institute does not guarantee job placement. However, it does provide employment assistance to its current WEB https://feedback.studentaid.ed.gov/ students and graduates by means of the following services: • Advises industry leaders of the availability of the school’s Students have the right to file a complaint with the U.S. students and graduates through regular contact, including Department of Education concerning alleged failures by Lincoln several scheduled Career Days per year. Technical Institute to comply with the requirements of FERPA. • All of the students attending the Lincoln Tech campus will The name and address of the office that administers FERPA is: participate in our Lincoln Edge Program. Lincoln Edge is FAMILY POLICY COMPLIANCE OFFICE a combination of interactive workshops and online services U.S. Department of Education that deliver professional skills training on topics like resumé 400 Maryland Avenue, SW Washington, DC 20202 building, personal development, setting goals, job search and interviewing strategies. Students will have a dedicated portal where they can access an array of professional services even after they have graduated from Lincoln Tech! We are dedicated to ensuring that we not only provide our students with the skills they need to perform on the job, but the skills they need to build a lifetime career. • Provides additional assistance if desired.

27 CHAPTER VIII Campus Information

Lincoln Technical Institute At the Center for Automotive Education and Training Whitestone, New York

Meet Our Staff and Instructors 29 Corporate Administration 29

28 Campus Information CHAPTER VIII

Meet Our Staff and Instructors Our instructors are proven professionals, each selected because of his/her knowledge of the subject matter gained through years of experience in the field. Passing the benefit of years of experience on to you is each instructors prime concern. Equally important, our instructors are pros in the classroom, shop, or lab. Each has proven his/her teaching capability by successfully completing a comprehensive Instructor Training Program. In addition, participation in our In-Service Instructor Training Program is required, insuring the continuation of our quality teaching standards. A listing of our dedicated school administration and faculty can be found in the catalog addendum. Corporate Administration Scott M. Shaw President & CEO Stephen M. Buchenot Group President

With confidence and the right skills, there’s no question you’re going to be somebody.

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