Major Airline On-Time Arrival Performance Figure 3 > Part II Major Airline On-Time Arrival Data 6

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Global Airline On-time Arrival Performance Report September 2014

> Part I Major Airline On-time Arrival Performance Figure 3 > Part II Major Airline On-time Arrival Data 6

Airline On-time Arrival Performance September 2014

•Figure 1 shows the average on-time arrival performance by nation in September 2014. The blue color represents the best on-time arrivals and red represents the worst on-time arrivals.

•Among the 53 countries covered in this report, Finland takes the top spot with an average on-time arrival performance of 98.00%, followed by Panama (97.70%), Latvia (96.90%) Figure 1: Average On-time Arrival Performance by Nation in September 2014 Data: VariFlight.com and Japan (96.79%). Pakistan has the worst on-time performance with only 46.20% of flights arriving on time, nearly 26 percentage points lower than Puerto Rico’s 71.95%. Copyright @ 2014 VariFlight.com 4 Major Airline On- time Arrival Performance in September •Figure 2 shows major airline on-time arrival performance in September 2014. The blue color represents the best on-time arrivals and red represents the worst on-time arrivals.

•Finnair takes the top spot with an on- time arrival performance of 98.00%, followed by Bangkok Airways (97.85%) and Japan Airlines (97.77%). However, the on-time performance of several Chinese airlines is far from optimistic. Figure 2: Major Airline On-time Arrival Performance in September 2014 Data: VariFlight.com Xiamen Airlines ranks the last but one with 56.80% of flights arriving on time, surpassing only Pakistan International Airlines (46.20%).

Airline On-time Arrival Performance September 2014

Copyright @ 2014 VariFlight.com 6 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late 104 CZ China Southern Airlines 60174 78.55% 6.64% 4.18% 10.63% 2.97% 117 MU China Eastern Airlines 46843 71.43% 9.03% 5.63% 13.91% 4.07% 103 CA Air China 32765 78.84% 6.13% 3.80% 11.23% 3.41% 11 NH All Nippon Airways 29283 96.72% 1.63% 0.72% 0.93% 1.43% 3 JL Japan Airlines 21698 97.77% 1.24% 0.33% 0.66% 0.58% 123 ZH Shenzhen Airlines 17145 67.37% 8.93% 6.22% 17.49% 3.59% Asian Airlines 121 HU Hainan Airlines 17074 68.17% 9.46% 5.86% 16.51% 2.48% 83 GA Garuda Indonesia 16344 87.76% 3.85% 1.89% 6.50% 0.39% On-time Arrival 128 MF Xiamen Airlines 15344 56.80% 12.39% 8.26% 22.55% 2.68% Data in September 34 6E IndiGo 14907 94.16% 3.10% 1.26% 1.48% 0.21% 54 9W Jet Airways 13939 92.45% 3.65% 1.44% 2.45% 0.49% 28 MH Malaysia Airlines 13216 94.87% 2.26% 1.08% 1.79% 2.30% 112 3U Sichuan Airlines 12997 75.47% 7.82% 5.12% 11.58% 2.19% 22 AK AirAsia 12293 95.19% 2.21% 0.94% 1.65% 2.91% 10 KE Korean Air 11500 96.74% 1.94% 0.63% 0.70% 0.35% 122 SC Shandong Airlines 11345 67.41% 10.19% 6.88% 15.51% 2.62% 111 GS Tianjin Airlines 11213 75.50% 8.18% 4.66% 11.67% 7.05% 108 AI Air India 10896 76.79% 7.53% 4.71% 10.97% 0.89%

Chart 1: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 7 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late 87 SG SpiceJet 9510 86.83% 3.60% 2.06% 7.51% 1.12% 60 OZ Asiana Airlines 8663 91.48% 3.92% 1.73% 2.86% 0.49% 126 FM Shanghai Airlines 7846 64.54% 9.15% 6.42% 19.88% 5.17% 80 CX Cathay Pacific Airways 7505 88.27% 5.21% 2.47% 4.05% 1.61% 55 VN Vietnam Airlines 7209 92.41% 2.62% 1.54% 3.43% 3.37% 26 SQ Singapore Airlines 6911 95.11% 2.55% 0.75% 1.59% 0.44% Asian Airlines 18 TG Thai Airway 6681 95.63% 2.72% 0.84% 0.81% 3.97% On-time Arrival 125 JD Beijing Capital Airlines 6424 64.55% 9.08% 7.29% 19.08% 4.99% 120 9C Spring Airlines 6250 68.22% 7.52% 5.95% 18.30% 4.16% Data in September 5 FD Thai AirAsia 6115 97.40% 1.06% 0.70% 0.83% 3.49% 118 HO Juneyao Airlines 5346 71.10% 9.09% 5.52% 14.29% 2.44% 82 CI China Airlines 5146 87.84% 5.87% 2.70% 3.60% 1.51% 105 KA Dragonair 4670 78.42% 8.01% 4.28% 9.29% 2.36% 107 8L Lucky Air 4484 77.72% 7.56% 4.50% 10.21% 2.44% 127 KN China United Airlines 4200 61.81% 9.95% 7.67% 20.57% 3.88% 94 DD Nok Air 4143 85.20% 6.30% 2.92% 5.58% 3.21% 2 PG Bangkok Airways 4089 97.85% 1.12% 0.44% 0.59% 0.53% 74 QZ Indonesia AirAsia 3999 89.25% 4.70% 2.15% 3.90% 1.79%

Chart 2: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 8 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late 52 BC Skymark Airlines 3958 92.62% 3.84% 1.41% 2.12% 0.18% 90 BR EVA Airways 3817 85.98% 7.26% 3.20% 3.56% 0.63% 84 G8 GoAir 3540 87.60% 5.08% 2.57% 4.75% 0.43% 110 BK Okay Airways 3465 76.45% 7.62% 5.25% 10.68% 2.96% 119 G5 China Express Airlines 2875 69.36% 7.58% 5.39% 17.67% 4.85% Asian Airlines 115 PN China West Air 2652 73.45% 9.69% 6.56% 10.29% 0.84% 69 GE TransAsia Airways 2490 89.96% 5.26% 2.21% 2.57% 4.09% On-time Arrival 8 BX Air Busan 2382 96.98% 1.34% 0.71% 0.97% 0.59% Data in September 7 7C Jeju Air 2339 97.26% 1.54% 0.26% 0.94% 0.04% 124 HX Hong Kong Airlines 2315 65.18% 9.59% 7.39% 17.84% 5.86% 97 KY Kunming Airlines 2107 82.44% 6.83% 3.46% 7.26% 1.17% 13 TR Tiger Airways 2104 96.58% 1.38% 0.67% 1.38% 5.16% 106 EU Chengdu Airlines 2099 77.89% 7.29% 4.72% 10.10% 1.22% 12 GK Jetstar Japan 2007 96.71% 1.15% 0.50% 1.64% 0.17% 42 S2 JetKonnect 1900 93.58% 2.95% 1.32% 2.16% 0.45% 20 MM Peach Aviation 1871 95.40% 3.05% 0.53% 1.02% 0.31% Pakistan International 129 PK 1831 46.20% 8.41% 6.99% 38.39% 10.83% Airlines

Chart 3: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 9 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late 35 LH Lufthansa 46494 94.15% 3.28% 1.25% 1.32% 1.30% 63 U2 Easyjet 37173 90.92% 3.61% 2.02% 3.45% 0.39% 70 TK Turkish Airlines 34882 89.82% 5.05% 2.30% 2.83% 0.45% 66 BA British Airways 28914 90.21% 4.32% 2.10% 3.37% 0.45% 14 SK SAS 27458 96.20% 1.88% 0.78% 1.14% 1.49% 44 AF Air France 22261 93.49% 3.15% 1.26% 2.10% 25.54% European Airlines 40 AB Air Berlin 19963 93.80% 2.81% 1.19% 2.20% 0.71% On-time Arrival 19 KL KLM Royal Dutch Airlines 19547 95.48% 2.18% 0.84% 1.50% 0.27% 36 FR Ryanair 18755 94.11% 2.29% 1.16% 2.44% 0.44% Data in September 86 AZ Alitalia 16144 86.84% 5.57% 2.76% 4.83% 0.34% 27 DY Norwegian Air Shuttle 15802 94.89% 2.25% 1.10% 1.77% 0.19% 89 VY Vueling Airlines 15801 86.61% 5.16% 2.66% 5.57% 0.29% 37 IB Iberia 14570 94.10% 2.89% 1.16% 1.85% 0.61% 65 4U Germanwings 14198 90.42% 4.16% 2.11% 3.30% 0.30% Swiss International Air 75 LX 12527 89.24% 5.55% 2.51% 2.70% 0.43% Lines 6 WF Wideroe 11264 97.27% 1.36% 0.60% 0.77% 0.95% 16 OS Austrian Airlines 10656 95.77% 1.82% 0.81% 1.60% 2.27% 113 TP TAP Portugal 10087 73.93% 9.49% 5.39% 11.19% 0.60%

Chart 4: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 10 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late 101 PC Air Fiji 9284 80.81% 8.09% 4.10% 7.00% 0.12% 1 AY Finnair 8415 98.00% 0.96% 0.46% 0.57% 0.53% 50 EI Aer Lingus 7030 92.86% 3.33% 1.69% 2.12% 0.15% 47 S7 S7 Airlines 6567 92.98% 2.19% 1.16% 3.67% 0.23% 88 SN Brussels Airlines 6500 86.78% 6.92% 2.98% 3.31% 0.29% 25 A3 Aegean Airlines 6422 95.11% 3.04% 0.84% 1.01% 0.05% European Airlines 41 UX Air Europa Lineas Aereas 6146 93.59% 2.33% 1.40% 2.68% 0.22% On-time Arrival 64 LO LOT Polish Airlines 4969 90.82% 5.27% 2.19% 1.71% 0.86% 9 BT Air Baltic 3806 96.90% 0.97% 0.60% 1.52% 0.69% Data in September 77 DE Condor Flugdienst 3716 89.10% 4.44% 1.91% 4.55% 0.00% 76 HV Transavia Airlines 3274 89.22% 3.88% 1.89% 5.01% 0.00% 15 NT Binter Canarias 3180 95.97% 2.14% 1.04% 0.85% 0.95% 59 ZB Monarch Airlines 3165 91.85% 3.19% 1.48% 3.48% 0.04% 51 RO TAROM 2963 92.71% 1.99% 0.98% 4.32% 0.45% 32 HG Niki Airlines 2630 94.64% 1.98% 0.61% 2.78% 0.26% 114 U6 Ural Airlines 2604 73.54% 6.49% 4.15% 15.82% 1.24% 93 OU Croatia Airlines 2454 85.49% 5.66% 2.97% 5.87% 0.12% 30 OK Czech Airlines 2441 94.76% 2.38% 1.02% 1.84% 0.19%

Chart 5: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 11 European Airlines IATA Sample On- Very Excessively On-time Arrival Rank Airline Late Cancelled Code Size time Late Late Data in September 57 LG Luxair 2235 92.17% 3.80% 1.25% 2.77% 0.29% 62 VS Virgin Atlantic Airways 2227 91.11% 3.50% 1.93% 3.46% 0.28%

Chart 6: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 12 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late 85 UA United Airlines 143171 87.42% 3.31% 2.09% 7.17% 3.02% 67 DL Delta Air Lines 123228 90.20% 2.74% 1.58% 5.48% 0.41% 78 AA American Airlines 96453 88.80% 3.20% 1.96% 6.03% 3.08% 71 WN Southwest Airlines 93016 89.78% 3.23% 1.81% 5.18% 1.05% 58 US US Airways 88259 92.09% 2.63% 1.59% 3.68% 0.84% 46 AC Air Canada 46792 93.36% 2.23% 1.35% 3.06% 1.10% North American 21 AS Alaska Airlines 24632 95.22% 1.84% 0.92% 2.01% 1.07% Airlines 48 B6 JetBlue Airways 22662 92.96% 2.61% 1.29% 3.14% 0.26% 33 WS WestJet 15836 94.41% 2.16% 1.12% 2.31% 0.38% On-time Arrival 53 9K Cape Air 9557 92.56% 2.71% 1.44% 3.29% 2.82% Data in September 96 NK Spirit Airlines 8399 82.58% 4.57% 2.81% 10.04% 0.83% 73 F9 Frontier Airlines 7660 89.35% 2.82% 1.83% 6.01% 0.30% 23 HA Hawaiian Airlines 6878 95.14% 1.85% 0.89% 2.12% 0.26% 45 FL AirTran Airways 5100 93.37% 2.10% 1.27% 3.25% 1.07% 56 PD Porter Airlines 4912 92.24% 3.03% 1.47% 3.26% 1.65% 68 VX Virgin America 4530 90.13% 2.85% 2.12% 4.90% 0.20% 61 ZK Great Lakes Aviation 3051 91.35% 2.59% 1.80% 4.26% 3.42% 99 3M Silver Airways 2727 82.21% 4.88% 3.26% 9.64% 1.29%

Chart 7: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 13 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late South American 31 G3 GOL Intelligent Airlines 24869 94.66% 2.59% 1.19% 1.56% 1.14% Airlines 29 JJ TAM Airlines 20931 94.78% 2.26% 1.11% 1.85% 0.60% On-time Arrival 95 AV Avianca 20531 85.10% 4.44% 3.05% 7.41% 1.32% Data in September 4 CM Copa Airlines 9599 97.70% 0.88% 0.30% 1.13% 0.19% 100 AR Aerolines Aegentinas 7814 81.57% 4.40% 3.52% 10.51% 3.74%

72 BW Caribbean Airlines 2817 89.49% 2.95% 1.53% 6.03% 0.00%

116 2P Air Philippines 2214 71.95% 7.36% 4.70% 15.99% 6.47%

Chart 8: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 14 Oceanian Airlines IATA Sample On- Very Excessively Rank Airline Late Cancelled On-time Arrival Code Size time Late Late Data in September 17 NZ Air New Zealand 15316 95.75% 1.97% 0.94% 1.34% 0.12% 49 JQ Jetstar Airways 9338 92.87% 2.84% 1.47% 2.83% 1.37%

24 ZL Regional Express 5272 95.13% 1.97% 1.06% 1.84% 0.23%

Chart 9: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Copyright @ 2014 VariFlight.com 15 IATA Sample On- Very Excessively Rank Airline Late Cancelled Code Size time Late Late 38 SV Saudi Arabian Airlines 14983 94.05% 2.02% 1.19% 2.75% 0.21% 43 EK Emirates 13881 93.53% 3.55% 1.25% 1.66% 0.17% Middle East & 39 QR Qatar Airways 10833 94.03% 2.35% 1.08% 2.54% 0.24% African Airlines 102 EY Etihad Airways 6929 80.46% 9.37% 4.62% 5.56% 0.05% On-time Arrival 98 MS EgyptAir 6618 82.34% 7.72% 3.40% 6.54% 2.14% 81 ET Ethiopian Airlines 4684 87.96% 4.38% 2.22% 5.44% 0.74% Data in September 79 FZ Flydubai 4419 88.71% 5.82% 2.38% 3.10% 0.68% 91 KQ Kenya Airways 3606 85.91% 3.77% 2.50% 7.82% 2.77% 92 RJ Royal Jordanian Airlines 2908 85.69% 4.54% 2.68% 7.08% 2.68% 109 LY El Al Israel Airlines 2292 76.53% 10.25% 4.54% 8.68% 0.29%

Chart 10: Major Airline On-time Arrival Data in September 2014 Data: VariFlight.com

Definitions in the Report

Definitions of Delays On-time: A flight is considered on-time if it lands (as the wheels touch ground) less than 30 minutes after the scheduled arrival time. Late: A flight is classified as late if it lands 30-45 minutes after the scheduled arrival time. Very Late: A flight is classified as very late if it lands 45-60 minutes after the scheduled arrival time. Excessively Late: A flight is classified as excessively late if it lands 60 minutes after the scheduled arrival time.

Sample Size, Cancellations and Flight Completions Sample Size: Sample size data is a count of the number of an airline's flights for which VariFlight was able to capture actual departure, arrival or cancellation data. On-time & Delay Calculations: The calculation of an airline’s on-time arrival and delayed flight percentages include only those flights that were completed and for which VariFlight was able to collect final status. Cancelled flights are not included in the delay calculations by subtracting the number of cancellations from Sample Size before calculating on-time percentage. Cancellation: The number of cancelled flights is divided by the Sample Size.

Airline Selection Criteria Chart 11 Airline Actual Flight Data Coverage Among the world's major 200 airlines with the largest number of scheduled flights, Coverage Airline Number typically 80% coverage is needed for an airline to be included in the analysis (However, in Asia and Europe the coverage threshold was set at 70% to include a couple of key airlines 90%+ 98 in the analysis). VariFlight has selected 129 major airlines to be ranked by their on-time 80%-90% 17 arrivals. 70%-80% 14 Chart 11 shows the actual flight data coverage of the 129 major airlines.

Copyright @ 2014 VariFlight.com 17 About VariFlight VariFlight, the world's leading flight data provider belonging to Feeyo Technology, provides flight status updates on 980,000 flights per day, or nearly 100 flights per second. With a flight data accuracy rate of 99%, VariFlight is committed to helping its partners improve their informatization level.

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