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THE BASICS Right Sanggahan Dan Batasan Tanggung Jawab Disclaimer Laporan Tahunan Annual Report Getting THE BASICS Right Sanggahan dan Batasan Tanggung Jawab Disclaimer Laporan Tahunan ini memuat pernyataan kondisi keuangan, This Annual Report contains financial conditions, operation hasil operasi, proyeksi, rencana, strategi, kebijakan, serta results, projections, plans, strategies, policies, as well as tujuan Perusahaan, yang digolongkan sebagai pernyataan objectives of the Company, which are classified as forward- ke depan dalam pelaksanaan perundang-undangan yang looking statements in the implementation of the applicable laws berlaku, kecuali hal-hal yang bersifat historis. Pernyataan- and regulations, excluding historical matters. Such forward- pernyataan tersebut memiliki prospek risiko, ketidakpastian, looking statements are subject to known and unknown risks serta dapat mengakibatkan perkembangan aktual secara (prospective), uncertainties, and other factors that can cause material berbeda dari yang dilaporkan. the actual results to differ materially from as reported. Pernyataan-pernyataan prospektif dalam Laporan Tahunan Prospective statements in this Annual Report are prepared ini dibuat berdasarkan berbagai asumsi mengenai kondisi according to numerous assumptions concerning current terkini dan kondisi mendatang Perusahaan serta lingkungan conditions and future events of the Company, the business bisnis dimana Perusahaan menjalankan kegiatan usaha. environment where the Company conducts its business. The Perusahaan tidak menjamin bahwa dokumen-dokumen yang Company shall have no obligation to guarantee that all the valid telah dipastikan keabsahannya akan membawa hasil-hasil documents presented will bring specific results as expected. tertentu sesuai harapan. Laporan Tahunan ini memuat kata “Citilink“ dan This Annual Report contains the words “Citilink” and “Company” “Perusahaan” yang didefinisikan sebagai PT Citilink Indonesia which, hereinafter, refers to PT Citilink Indonesia as a company yang menjalankan bisnis di bidang Maskapai Penerbangan. that runs business in the field of Airlines. The word “Company” Adakalanya kata “Perusahaan” juga digunakan atas dasar is also used simply to refer to PT Citilink Indonesia in general. kemudahan untuk menyebut PT Citilink Indonesia secara umum. Tentang Laporan Ini About Annual Report Selamat datang pada Laporan Tahunan 2018 PT Citilink Welcome to the 2018 Annual Report of PT Citilink Indonesia Indonesia dengan tema “Getting the Basics Right”. Tema with the theme of “Getting the Basics Right”. This theme is tersebut dipilih berdasarkan analisis dan kajian yang selected according to a deep analysis and assessment on the mendalam berdasarkan fakta dan perkembangan bisnis facts and business development of the Company throughout Perusahaan sepanjang tahun 2018 serta masa depan 2018 as well as the future business sustainability of keberlanjutan bisnis Perusahaan. the Company. Laporan Tahunan 2018 PT Citilink Indonesia menjadi sumber The 2018 Annual Report of PT Citilink Indonesia shall become dokumentasi komprehensif yang berisikan informasi kinerja a comprehensive source of information on the Company’s Perusahaan dalam setahun di tahun 2018. Informasi tersebut performance in a year in 2018. These information include memuat dokumentasi lengkap yang menggambarkan profil an extensive documentation describing the Company’s Perusahaan; kinerja operasional, pemasaran, dan keuangan; profile; operational, marketing, and financial performance; informasi tentang tugas, peran, serta fungsi struktural information regarding duties, roles, as well as structural organisasi perusahaan yang menerapkan konsep best functions of Company’s organization which applies the concept practices dan prinsip-prinsip corporate governance. of best practices and corporate governance principles. Tujuan utama penyusunan Laporan Tahunan ini adalah The primary objectives of this Annual Report preparation are untuk meningkatkan keterbukaan informasi Perusahaan to improve information transparency of the Company towards kepada otoritas terkait serta menjadi buku tahunan yang the related authorities as well as to become an annual book turut membangun rasa bangga dan solidaritas di antara which contributes to the pride and solidarity among the karyawan. Selain itu, Laporan Tahunan ini juga bertujuan employees. In addition, this Annual Report aims to encourage untuk membangun pemahaman dan kepercayaan para understanding and trust of the shareholders and other pemegang saham dan pemangku kepentingan lainnya stakeholders about the Company, by providing accurate, tentang Perusahaan, melalui penyediaan informasi yang balanced, and relevant information. tepat, seimbang, dan relevan. Laporan Tahunan ini disajikan dalam dua bahasa, yaitu This Annual Report is presented bilingually, in Bahasa Bahasa Indonesia dan Bahasa Inggris dengan menggunakan Indonesia and English, using font type and size that are jenis dan ukuran huruf yang mudah dibaca dan dicetak dengan easy to read, and is printed with good quality. In the event kualitas yang baik. Dalam hal terdapat perbedaan penafsiran of inconsistency of interpretation between the Indonesian antara versi Bahasa Indonesia dan Bahasa Inggris, maka yang version with the English version, the Indonesian version shall menjadi acuan adalah Bahasa Indonesia. Laporan Tahunan prevail. This Annual Report can be read and downloaded at ini dapat dilihat dan diunduh di situs resmi Perusahaan yaitu the Company’s official website, www.citilink.co.id. www.citilink.co.id. PT Citilink Indonesia 2018 Annual Report 1 Kesinambungan Tema Laporan Tahunan Annual Report Theme Continuity 2014 2015 2016 2017 ACCELERATING THROUGH BUILDING THE STRENGTH POSITIONING NAVIGATING THE CHANGE, SUSTAINABLE GROWTH FOR THE CONTINUOUS CONSOLIDATING FUTURE GROWTH THE GROWTH Akselerasi usaha dengan Membangun kekuatan Mempertahankan posisi Mengarahkan melakukan pertumbuhan di pasar penerbangan dengan terus melakukan setiap perubahan dengan baik dari segi penambahan domestik dengan pengembangan untuk terus berinovasi untuk armada, rute, dan pengembangan organisasi menghadapi tantangan meningkatkan pengembangan organisasi. / secara menyeluruh, dan menangkap peluang di daya saing dan Accelerating the business by menambah kapasitas masa yang akan datang. / memperkuat pertumbuhan. / encouraging growth through produksi untuk Maintaining the Company’s Directing all changes addition of fleet meningkatkan position by constantly by endlessly innovating and route as well as daya saing. / developing to overcome to improve competitiveness organization development. Building strength challenges and seize and strengthen growth in domestic aviation opportunities in the future. of the Company. market by conducting a comprehensive organization development and increasing production capacity to improve competitiveness. PT Citilink Indonesia 2 Laporan Tahunan 2018 2018 GETTING THE BASICS RIGHT Perbaikan pada fundamental bisnis Perusahaan di tahun 2018 sebagai landasan yang kuat untuk pengembangan Perusahaan di tahun- tahun selanjutnya. / Improvement in the Company’s business fundamental in 2018 became a strong basis for the Company’s development in the coming years. PT Citilink Indonesia 2018 Annual Report 3 Daftar Isi Table of Content Sanggahan dan Batasan Tanggung Jawab Disclaimer Tentang Laporan Ini About Annual Report Kesinambungan Tema Laporan Tahunan Annual Report Theme Continuity 03 04 Profil Perusahaan Analisis dan Pembahasan Manajemen Daftar Isi Company Profile Management Discussion and Analysis Table of Contents 36 Informasi Perusahaan 80 Tinjauan Ekonomi Company Information Economic Review 37 Riwayat Singkat 84 Tinjauan Industri Penerbangan Brief History Aviation Industry Review 38 Visi, Misi, Nilai dan Budaya Perusahaan 86 Tinjauan Operasi Per Segmen Usaha Vision, Mission, Value Operational Review Per Business Segment and Culture of The Company 91 Tinjauan Keuangan 40 Jejak Langkah Financial Review Milestones 91 Laporan Posisi Keuangan 01 42 Bidang Usaha Financial Position Report Kilas Kinerja 2018 Line of Business 102 Laporan Laba Rugi dan Flashback Performance 2018 46 Struktur Organisasi Penghasilan Komprehensif Lain Organization Structure Other Comprehensive Income 48 Profil Dewan Komisaris and Profit Loss Statements 8 Ikhtisar Data Keuangan Board of Commissioners Profile 110 Laporan Arus Kas Financial Performance Highlights 51 Profil Direksi Statements of Cash Flow 9 Grafik Ikhtisar Data Keuangan Board of Directors Profile 112 Analisis Kemampuan Membayar Utang, Financial Data Highlights Graphs 53 Profil Pejabat Eksekutif Kolektabilitas Piutang 11 Ikhtisar Saham Executive Officers Profile dan Rasio Keuangan Lainnya Share Highlights 55 Komposisi Pemegang Saham Analysis on Solvency, Collectability, 11 Ikhtisar Obligasi, Sukuk, Composition of Shareholders and Other Financial Ratios atau Obligasi Konversi 55 Struktur Grup 112 Kemampuan Membayar Utang Bonds, Sukuk, Group Structure Solvability or Convertible Bonds Highlights 56 Nama dan Profil Entitas Anak 113 Tingkat Kolektabilitas Piutang 11 Informasi Aksi Korporasi dan/atau Entitas Asosiasi Receivable Collectability Rate Information of Corporate Action Name and Profile of Subsidiaries 113 Kemampuan Menghasilkan Laba 12 Peristiwa Penting 2018 and/or Associates Capability to Generate Profit Significant Events in 2018 56 Kronologi Pencatatan Saham 114 Analisis Pencapaian Target 2018 17 Penghargaan dan Sertifikasi Share Listing Chronology dan Proyeksi 2019 Awards and Certifications 57 Kronologi Pencatatan Efek Lainnya Analysis on Target Achievements
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