Allianz SE Giulio Terzariol CFO
Allianz UK Jon Dye CEO
Allianz Leben Alf Neumann Member of the Board of Management
Allianz Direct Bart Schlatmann CEO
London, November 26, 2019
Allianz Investor Relations App
Apple App Store Google Play Store Allianz in the low yield
environment
Giulio Terzariol CFO Allianz SE London, November 26, 2019
Allianz Investor Relations App
Apple App Store Google Play Store
Agenda Inside AllianzSeries 5 4 3 2 1
AGCS II Solvency income Net business Life Investments Topics
Portfolio restructuring Portfolio Comfortable Resilient yieldsdespite low growthProfitable Well high balanced with Facts
quality
3
© Allianz SE 2019
3) 2) 1) Inside AllianzSeries
1 investments As 3QAs of 2019 Debt5yrinstruments; average Debtinstruments 3.2%
86% Current investment portfolio investment Debt yield EUR 673bn Investments Allianz Group Allianz
Impairments
Investment 5bps (2018) 94% grade 6) 5) 4)
Loan Non EUREURinvestments excl. ratednot~67bn, ~4bn
1 -
traded assets, assets, valuefair traded - to
-
value ratio value 2
: balanced well with high quality which … which
of of
risk Illiquidity risk credit BBB
Illiquidity premium still attractive, opportunistic expansion opportunistic attractive, still premium Illiquidity risk credit furtheradd to intentionno Well balanced, • • • • • • Alternativedebt net net unrealized gains EUR with PHP 81% held in L/H Vast majority LTV unrealized gains net EUR 3.6bn 3.5% current yield 89% investment grade 15.6bn
(55%)
6
<60% 3
4
55%
47% 18%
149bn Alternat assets 135bn EUR
EUR
5
.
34% 45%
• • • • • • Alternativeequity BBB BBB BBB+ Low Managed by PIMCO Diversified unrealized gains EUR 15.6bn net 6.5% current yield 69% real estate -
share share in
BBB
(45%) -
4
© Allianz SE 2019
Successful management margin Successful (EUR Group Inside AllianzSeries 4) 3) 2) 1)
2 Capital Capital intensity Share of pref. lines VNB NBM RoE OP Statutory New New business In - PVNBP onBased business new6M2019 principalguaranteed; of 67% refers6.6% risk to capitalover in 1% technical interest interest year+ 1% pertechnical participation (set profit annually)
-
force
Life
premiums
bn 1
business: business: profitable growth despite low yields
):
10.9
1.2 2015 2015 6.6 2.1 66.9 64 - 3.8 force businessreserves (2018), refers2.7% PV torisk of capital reservesof over PV for ne % bn % % %
11.4 2.1 2.7 3.6 2018 2018 70.4 82 4.2 % bn % %
%
Successful margin management in yieldin environment negative management margin Successful business): (retail Switzerland Example Principal Principal protection <100% Share in new business “Balance invest” 6M 18 ( 67% - guarantee 4 Ø %
- 67 p vs. PY) 6M 19 2.3 % 53% 2
%
NBM 3
w business wwrittenin2018
Unit Share in new business Unit - linked 6M 18 + - 9% linked 70.3
growth
business 6M 19 3.7 13% 3
% %
NBM 3
Product innovation Share in new business
3Q 18 “Flex “Flex saving” 0% guarantee and riders Savings
- 1 % 3Q 19 5.8 12%
4
%
NBM 3
5
© Allianz SE 2019
Impact of 100bps lower of 100bps Impact 0 Inside AllianzSeries 1)
3 Compared to plan announced in 2018in announcedComparedplan to
reinvestment reinvestment Net Net income: resilient Lower - yield P/C 0.1bn
cash matched Largely - 0.0bn L/H
- flow flow
yields
1 lower base base mostly Higher
on 2021 offset offset by + 0.0bn AM returns AuM
shareholders’income net
Corporate Lower costs for for + 0.0bn debt
- 0.0bn 0.0bn vs. plan vs. ∑net 2021 –
- 0.1bn
Lever and approx. impact on net income (EUR) income onnet impact and approx. Lever or … or … or P/C L/H AM
… … + … +1% growth p.a. …
technical technical margin result from loadings and - - 1% 0.5% 1 % p.a. - p p CIR - p p CR
+50mn +0.1bn +0.1bn +0.2bn
6
© Allianz SE 2019
Solvency II ratio II Solvency Inside AllianzSeries 3) 2) 1)
4 Growth +1% Growth 1 notch migration Rating +50bps spreads Credit - Interest rates Equities September 30, 2019 Scenarioincludes IR Additional AA AA to (e.g. notch1 50bps
Solvency
1%
down - - 30% p growthp in - p
1
- 2 50bps, equities50bps,
-
) downgrade of all fixed income bondsgovernmentfixed allincome ) of including exposures, downgrade
P/C P/C NPE
and 1% and - 190% 30%, credit30%, spreads0 II: - 191% p growth in L/Hin growthp 192%
comfortable
195% Gov
201% PVNBP, growth 1% 3 PVNBP, for 202%
-
+200bps,realestate
206% Corp
- 5%, 5%, rd
party NatCat AuM
EURcredit plan,migrationaboverating1bn credit(half 2008/09of crisis scenario)capturingall internalmodel OEs AZ and
(4Q 2019) LV= / L&G transactions ( Combined stress (2Q/3Q 2020) SulAmérica (1Q 2020) UFRreduction settlement Santander / Popular post tax / post dividend SII operating earnings Things to keep in mind in keep Things to before before mgt.
(1Q 2020)
actions
- 15bps
)
SII SII ratio SII SII ratio ~ SII ratio SII ratio ~+2% +8 stress stress scenario SII ratio ~140%even in extreme –
+10% ~ ~ - - - 2 2 1 - % p p.a. p.a. p going forward – – - -
p p - -
3 3% 2%
- - p p
Li fe
7
© Allianz SE 2019
GPW GPW Inside AllianzSeries 1)
GPW GPW 5 Alternative Risk AlternativeRisk Transfer
10% 3% 2% 15% 8% 14% 10% by by
6%
AGCS 1%
LoB region (2018, 7%
19% 11%
(2018: EUR8.2bn)
3% 1%
11% 19%
: portfolio restructuring 43% 16%
excluding ART
Africa South America Asia Mediterranean London CEE North America Financiallines Marine MidCorp Property Liability ART
1
1 )
Other Entertainment Energy Aviation Engineering
AGCSoperating profit (EUR 102.9% • • • • Keymessages 3.9% 2015 423 2021 CRexpected to be <100% Portfolio restructuring initiated Reserve strengthening in 4Q 2019 following review 9M 2019 rate increase of 8.7% (renewals and newbusiness)
101.6% 3.4% 2016 376
105.2% 2017 1.4% 156
mn
)
101.5% 2018 2.4%
282
9M2019 101.2% 2.7% 250
CR Contribution to Group OP
8
© Allianz SE 2019 Allianz
Insurance UK
Jon Dye CEO Allianz Insurance UK London, November 26, 2019
Allianz Investor Relations App
Apple App Store Google Play Store
Sources 3) 2) 1) Key data The UK at aglance • • • • Market specifics • • • • • • • Inside AllianzSeries with particular focus around pricingfair Regulatory recent performance market Changes to the Ogden discount rate have distorted Highly Largest European insurance market Country rating(S&P): insuranceP/C penetration Inflation: GDP/capita (GBP): GDP growth: GDP (GBP): Population: Direct Excluding GPW % of as : Global Data, peersData, Global Line competitive competitive P/C in accident & health insurance health & accident Group 2018
GDP environment continues to evolve
’ company
r eports
1 :
, S&P
2,140bn 66.4mn 32,216
2.0% 2.5% 1.4%
AA
quickly Market Market shares and combined P/C market 93.8% Aviva 9.6 2014 38 %
Pro 96.6% 9.2% 2015 4.7% 3.6% 0.9% 38 - forma Allianz Victoria LiverpoolInsuranceGroup General Limited GeneralInsurance & Legal size
CAGR CAGR
2 91.7%
7.3 DLG 2016 and 42 +3.6% %
3
growth (GPW 98.4% 6.3 AXA 2017
44 %
ratios ratios (2018, 104.0%
5.8 RSA 2018 44 %
in
Admiral GBP 82.4% 5.2 % GPW, %)
bn
) 96.3% 4.7 2021e
46 %
Zurich 94.9% 4.5 %
108.0% 3.9 AIG %
LV GIG 92.0% 3.6 %
Ageas 96.6% 3.6 %
10
© Allianz SE 2019
2) 1) Revenues Allianz Combined ratio (%) Inside AllianzSeries Liverpool Victoria General Insurance Group and L&G Insurance L&G Ltd. Victoria LiverpoolInsuranceandGroup General Pro GPW growthonInternalCAGR based 2016 2016 28.6 67.4 96.1 2.6 - forma data combines ofcombines Allianzplc, 100%forma data Insurance
IG CAGR CAGR +1% +0.2% 100.4 2017 (EUR 2017 28.2 72.2 2.5
-
4.3%
- Insurance Insurance in the UK
p
b
n 1 2018
2018 96.3 30.4 65.9 ) 2.4
Pro Pro 2018 2018 - - 28.7 67.9 96.6 4.7 forma forma
2 2 ratio Claims ratio Expense
4) 3) NPSvs. market Operating profit 21.7 Petplan LGIL = Legal & General Insurance Ltd. Ltd. GeneralInsurance= & LegalLGIL = GIG Victoria LV LiverpoolInsuranceGroup General 2019. 2016 155 13.1
Petplan
CAGR
16.9 Broker Comm. : According to Group NPS program. Source engineering / commercial / commercial NPS Group Sourceto program.engineeringAccording broker: AZ UK : Ogden 2017 72 (1/2)
- - 0.5%
1.9
3 (EUR
Engineering (%
14.0 2018 153 - p)
- mn 2.5
Deals due to complete approval regulatorycomplete subject to to Decemberin Deals 2019 due
) Pro
2018 204 - forma Ø NPS m
arket
2
2019 2017 2007 1986 1905 Setup • • • • Highlights #1 in engineering with loyalty leader position best Second commercial broker NPS Market from #2 P/C insurer in the UKdue to acquisitions LVof GIG
Acquisition Acquisition LGIL of Announcement of LV GIG Renamed Acquired Establishment
2020 leader leader pet in insurance
onwards by Allianz Group Allianz Insurance of Cornhill of Insurance plc
4
and and 100% ownership LVof GIG
4
with loyalty leadership in 2019 joint joint venture plc
4
& LGIL & 4
4
11
© Allianz SE 2019
2) 1) Allianz 2018 Inside AllianzSeries EUR 1.0bn GPW Retail EUR 1.4bn GPW Commercial Corporate Pro - forma forma
data partnersinclude
combines combines Allianz
Insurance Insurance in the UK Pro Product Both Other circles: 3% affinity deals affinity - forma Insurance plc, 100% of of plc, 100% Insurance mix(GPW)
1
Liverpool andGroupVictoria General Insurance
Legal Property Mobile Motor Pet Legal Property Mobile Motor Pet Engineering Packages Liability Property Motor Engineering Packages Liability Property Motor
22% 50% 20% 12% 16% 59% 25% 12% 17% 42% 14% 14% 20% 48% 1 4% 4% 7% 4 5% % %
(2/2) Pro Distribution L&G Insurance Ltd. Ltd. InsuranceL&G
- forma 1
mix(GPW)
Brokers Corp. Direct Brokers Corp. Direct Brokers Brokers
partners partners
2 2
100% 100% 28% 11% 61% 21% 55% 24%
(GPW Market DLG Aviva 10% 10%
Pro
)
shares 10% AXA - 9% forma
1 Aviva Zurich
9% 9%
Admiral AIG 7% 8%
Pro
LV GIG - 5% 8% forma
1 Ageas
RSA 5% 7%
12
© Allianz SE 2019
1) New New Allianz set Inside AllianzSeries YouGov
Targets centricity Customer Distribution Product Market position
portfolio
- up up in theUK: + 1 1 +> 3 • • • • • • • • • • • 2025 2025 CR <93% 2025 of GBPGPW 5bn Allianz as loyalty leader with LV= “the UK’s most recommended insurer” partnership affinity / business (LGIL) Broker channel (Allianz), direct (LVand GIG) Complementary strengths Commercial and pet insurance (Allianz), retail (LV and LGIL) GIG Complementary strengths Number customers of increases 12mn to from 5mn Premiums double GBPto 4bn leap Quantum in to position market #2 from #6
Petplan
1
13
© Allianz SE 2019 Allianz Leben
Alf Neumann Member of the Board of Management Allianz Lebensversicherungs-AG London, November 26, 2019
Allianz Investor Relations App
Apple App Store Google Play Store
3) 2) 1) Key data German Life ataglance • • • • Market specifics • • • • • • Inside AllianzSeries Source: GDVSource: GPW as Source: to to Actuarial interest rate (0.9% since Riester (corporate pension, Government subsidized pension savings average ratio at industry491% SII High businesspremium Trend towards Country rating(S&P): Insurance Inflation: GDP/capita (EUR): GDP (EUR): Population: be be lowered buffers Destatis % % of - pension 2018
Statistical GermanStatistical of YearbookInsurance GDP (source:GDV) penetration
, in particular more than EUR
1 capital
)
Ruerup -
2 efficient products and single
:
- pension 5 3,344bn 2017) 2017) expected
40,339 1.75% and 83mn 6.0% 2019 AAA
products products
65bn 65bn ZZR
5) 4) Source Source
4 ;
: : Assekurata Assekurata Market Market Life market size 24.6% 2015 88 , , 04/2019 , 02/2019;
shares shares (2018, GPW, %) Generali
11.1% ZZR = 2016 CAGR CAGR 87
Zinszusatzreserve
+0.3% 3
6.6% 2017 R+V and growth (GPW in EUR 87
Talanx
4.9% (reserverateenvironment)lowfor interest 2018 89
Debeka
4.1%
ERGO 4.0% 2019e ~97
bn
) Zurich 3.7%
3.5% AXA
3.5% VBK
Leipziger 2.9% Alte
15
© Allianz SE 2019
2) 1) Revenues Allianz New business margin (%) Inside AllianzSeries Excl to related acquisition Administration expensesand 2016 3.4% 2016 18.9 . unrealized gains/losses on debt securities securities DAC)shadowdebt(netgains/losses andunrealizedof on.
CAGR+9.2% +0.7% 2017 2017 (EUR 3.8% 21.1
-
Leben
p
b
n 2018 2018 22.5 4.1 )
%
AuM
Value of new business (EUR Operating profit goodwill 1,260 2016 2016 542
CAGR+18.7% CAGR 1,155 2017 2017 639 - 5.5%
(EUR
1,125 2018 2018 764 mn
)
mn )
2006 2002 1990 1922 Setup • • • • • • Highlights RoE Operating profit best Low EUR e.g., 8.0bn free Outstanding financial strength and high buffers, Comprehensive portfolio capital of Market leader
of of Allianz Lebensversicherungs Foundation Lebensversicherungs Transfer of business as subsidiary Deutsche Lebensversicherungs Takeover of East Foundation of Allianz -
lapse lapse 16.6% in - class productivity (82bps
rate rate (1.4%), 2 , ratio 478% SII
Vereinte of of Allianz Deutschland decline 2016 German German RfB low reduction low reduction in
Lebensversicherungs
- Lebensversicherungs and and EUR 12.5bn ZZR AG
-
2018 state insurance state authority’s life 1 )
- - efficient and due AG AG as as AG new holding company
yield and to
lower - AG AG into -
AG protection protection products
net
harvesting Allianz - AG
16
© Allianz SE 2019
3) 2) 1) Well diversified investment portfolio with attractive yield Inside AllianzSeries Allianz Allianz Zinszusatzreserve investments of valuebook onBased Marketvalue 15% 17%
Leben
non of of which 10% 6% 286
(ZZR): reserveslowfor interest rateenvironment -
fixed income
investment portfolio (EUR, 2Q 2019) 2Q (EUR, portfolio investment 59 bn 9% ( bn local local GAAP)
1
7% 31%
5%
Mortgages Covered bonds & other securitizeddebt Corporate bonds Government bonds emerging markets Government bonds industrializedmarkets Infrastructure renewables& estate Real Equity
Total GAAP)(local guarantee yield vs. 2015 2.5% 2.9% 4.7%
2016 2.3% 2.8% 4.4%
2017 2.0% 2.7% 4.6%
2018 1.8% 2.5% 4.2%
Ø guarantee w/ ZZR guarantee Ø w/ ZZR guarantee Ø w/o Total yield 2
17
3
© Allianz SE 2019
1) Years Cash Cash flows with with In Inside AllianzSeries Cash flows Cash (2Q flows 2019) Market value as of of Market as value - D Surplus Covered minimum guarantees and expenses Fixed force business: force business: cash flow matched for 30 eficit 1 - income income
30 sufficient buffers beyond
30.06.2019 instruments instruments and
premiums
Year1 Year1 - -
30 60
• • 2Q 2019 Portfolio duration matched Liabilities11.7 Assets 11.7
years
Cumulated
Available as EUR 3bn EUR surplus years Years 1 and policyholders - 60
bonus
1 EUR 59bn EUR - Non
income assets 60 buffer - to to fixed
1
18
© Allianz SE 2019
Simple and modular product portfolio with modern guarantees Inside AllianzSeries Corporate business Riester Basic Basic ( pension Guarantees
pension (state (state subsidized) pension Accumulation
Choice
Ruerup
, state state , subsidized)
Convenience Blueprint Upsidepotential
Long impairment Functional Disability Death Risk Risk coverage - term care term
Lump sum Lump Annuity Payout
19
© Allianz SE 2019 Allianz Direct
Bart Schlatmann CEO Allianz Direct London, November 26, 2019
Allianz Investor Relations App
Apple App Store Google Play Store
Allianz Direct: ourvision Inside AllianzSeries withobsessioncustomer Create theCreate most efficient pan
- European insurerEuropean at its core:
and simpleand Harmonized databy Personalized service Outstanding pricing modular Transparent, proposition Intuitive
one product cross one product and platform one brand, One and services data Innovative digital experience Easy,hassle full transparency with price Attractive negative surprises no coverage, Clear -
free and seamless free - driven products products driven
- border
21
© Allianz SE 2019
Customer view Customer Key design Keydesign principles Inside AllianzSeries Delivered Notifiedinadvance Never Personalservice Simple Uniform
ask
authentication
processes
digitally
twice!
ITview
Multilingual Single instance Cloud re Market standard onlyand Best One platform - use of Allianzassets - practice architecture - based
22
© Allianz SE 2019
92% harmonized coverage 92%harmonized countries across Inside AllianzSeries services Mobility Add packages MTPL - ons
New price price cover - /purchase
( DE,NL) ES, embedded in Accident No claims No claims discount 3 packages
Free choice Free choice of repair repair shop
Mobility +2 Single packages Security pack
p ackage car
+2 right redress right Protection Protection packages
Mobility Active legal protection Family package package
Personal Personal accident
23
© Allianz SE 2019
Ambitious Ambitious timeline 1) Inside AllianzSeries SLA = SLA service agreements level October October 2019 Wave 1 Oct Oct 19 Ready.
Process Process refinement Dec 19 Dec
Feb 20 February2020 Wave 2
Homeowners 1st 1st 2020half Set. Restructuring, decommissioning,
September September 2020 Sep 20
SLA 1
adjustments Home, (Introduction
Dec 20 Dec travel
Target structure, scaling depending on , personal liabilities Go.
market)
24
© Allianz SE 2019
KPIs Outlook 1) Inside AllianzSeries Direct P/C operations in Germany, The Netherlands, Spain and Italy andonlyDirect SpainTheGermany,P/C Netherlands, in operations processing Straight expense Market 24h in paid Claims
leading - through ratio
~12% 95% 90%
during Handovers rejected Claims Exclusions
process
<1% ≤5 0
GPW in EUR in GPW 1.1bn 2018 1
Mid 3 - 5bn - term
25
© Allianz SE 2019
Disclaimer Disclaimer banking and natural frequency markets Group's the Deviations those Actual assumptions expectations, This
following
morbidity document
expressed
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business,
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and may
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these
(ix)
are
of or 26
© Allianz SE 2019