West London Business Awards, Page 17
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Britains Greenest Public Building Brent Civic Centre, page 8 Heathrow: Economic impact study, page 6 West London Business Awards, page 17 Christmas Parties, page 14 Innovation Drives Business Raytheon UK, page 10 www.westlondon.com Autumn 2013 Managing Mobile Phones, page 16 Digital Marketing, page 17 Britain’s hub airport. Why start from scratch when you can build on strength? Three stations: totally tube T5: voted ‘world’s best terminal’ Coming soon: connected 2012 our all-new T2 Heathrow Express: T3 to central M4 corridor: the UK’s magnet Crossrail: the new connection London in 15 minutes for global businesses to east London under way The UK needs better connections with the world’s markets. Only one place is best positioned to provide them. The UK’s hub airport: Heathrow. We’re already one of Europe’s best connected. Already a magnet for global business. Already investing in better transport links. Better terminals. And a better travel experience. So ask yourself – who’s better placed to bring the world to your door – than the airport that already is? Find out more at heathrow.com/newapproach 36035_09_Business West_One Hub_297x210.indd 1 02/10/2013 12:53 MASIUS File name: 36035_09_Business West_One Hub_297x210 ARTWORKER STUDIO CREATIVE SERV ART DIR/DESIGNER Publication: Client:BAA Size: 297x210mm COPYWRITER CREATIVE DIR ACC MAN Date: 01/10/13 Operator: CARL Studio Proof: 01 Client Proof: 01 Britain’s hub airport. Why start from scratch when you can 14 Christmas Parties build on strength? Place West London Preview 12 18 Joe Polley Contacts Three stations: totally tube T5: voted ‘world’s best terminal’ Coming soon: West London Business connected 2012 our all-new T2 contents October 2013 6th Floor, One Lampton Road, Hounslow, Middlesex TW3 1JB news features T: 020 8607 2500 Employee Survey Dead? 4 W: www.westlondon.com Innovation Drives Business: 10 Twitter: @WestLBusiness Crossrail’s West London update 5 Raytheon UK Editorial Heathrow economic impact study 6 Place West London Preview 12 Simon Wade, Editor Hounslow Highways 7 Christmas Parties 14 T: 07802 440246 E: [email protected] Digital Marketing 17 Heathrow Express: T3 to central M4 corridor: the UK’s magnet Crossrail: the new connection London in 15 minutes for global businesses to east London under way Business West is published for WLB by Chart Lane, The Pinnacle, Station Way, Crawley, W Sussex, RH10 1JH © 2013 The UK needs better connections with the world’s markets. Only one place is best positioned to provide Although every effort is made to regulars ensure the accuracy of material Out of Hours, them. The UK’s hub airport: Heathrow. We’re already one of Europe’s best connected. Already a magnet for contained in the publication, the publishers and WLB can accept The Brilliant Restaurant 19 global business. Already investing in better transport links. Better terminals. And a better travel experience. So no responsibility for the veracity of claims made by contributors in either event reviews 20 ask yourself – who’s better placed to bring the world to your door – than the airport that already is? advertising or editorial content. Property Lunch & House of Lords Reception Find out more at heathrow.com/newapproach The views expressed may not Property necessarily be those of WLB. Lunch, page 20-21 Printed by CPI Colour ISSN 2040-2600 Autumn 2013 3 36035_09_Business West_One Hub_297x210.indd 1 02/10/2013 12:53 MASIUS File name: 36035_09_Business West_One Hub_297x210 ARTWORKER STUDIO CREATIVE SERV ART DIR/DESIGNER Publication: Client:BAA Size: 297x210mm COPYWRITER CREATIVE DIR ACC MAN Date: 01/10/13 Operator: CARL Studio Proof: 01 Client Proof: 01 foreword Infrastructure Local firm launches alternative to for the Nespresso Economy Putney-based Big Cup Little Cup of a mouse, or the tap of a smart have launched an alternative to phone. The company’s exclusive By Frank Wingate Nespresso coffee machine pods. The coffee collection has been selected Chief Executive company is the brainchild of a coffee by master blender, John Thompson. West London Business entrepreneur and an online marketing He has spent his career sourcing expert who have combined with a coffee from the “bean-belt” of South master blender to offer quality coffee America, Africa and Asia. Planes and trains much in the news experiences, from punchy espressos Peter Grainger comments: “We called again lately as debate continues to to luxurious lattes, delivered direct ourselves Big Cup Little Cup because swirl around hub airport solutions and to the customer. Following the UK we understand everyone’s tastes HS2. Both debates are critical to High Court ruling on the expired are different. We want to put the future success of the UK economy and Nespresso patent, the team of coffee customer at the heart of everything businesses everywhere clamour for lovers have opened the door for we do, so by taking part in tastings, clear decision making and action on owners of Nespresso machines to cuppings and helping us choose new delivery. broaden their coffee horizons. blends, we hope customers can share WLB joined recently with four LEPs One of the founders of Big Cup Little an adventure of coffee discovery with in the Thames Valley, Oxfordshire and Cup, Peter Grainger, is the man behind us.” M3 regions to commission a piece CaféPod., the producers of the first of research on the economic impact Nespresso-compatible pods to hit of Heathrow. This was an important British supermarkets. Working with collaboration, bringing together the online entrepreneur, Philip Wilkinson, business representative bodies for the who has successfully launched powerhouse economy of West London/ companies such as Kelkoo, Keynoir Thames Valley, which contributes no and Kopi, the team have built a less than ten per cent of the total UK user-friendly site so customers can economy. have their favourite blends delivered The results confirmed our worst to their door with the simple click fears about the effect of closing Heathrow on this area. Some 200,000 jobs throughout the region, plus 120,000 directly related the airport site, are under threat if Heathrow shuts Is The Traditional Employee down. This alone should be enough to convince the Davies Commission and Survey Dead? the Government that the commonsense solution is to invest in success and support the well-planned and budgeted- default approach to generating for Heathrow options. employee feedback. Questions about the budget for HS2 The project is, in itself, an effective continue to dog that major project. WLB demonstration of how technology maintains its position of support, on is changing the way we exchange the broad grounds that our Victorian rail knowledge and information about network desperately needs upgrading our opinions, ideas and experiences and additional capacity. We also find and utilises social technologies to the business case stacks up, though harness “the wisdom of crowds”. like every tax-paying individual and This approach allows people to business, we want to see budgetary interact and is a powerful mechanism discipline. for mass collaboration, generating Above: Meanwhile, we are enjoying a insight and distilling the essence of Michael Silverman positive response to Place West London those conversations and interactions and to the inaugural West London to achieve results that are not Business Awards. Sponsorship is in possible with conventional survey Silverman Research has teamed place and the entries have been rolling techniques. up with leading human resources in, so look out for details of progress Michael Silverman, Managing trade title HR magazine to launch and of the Gala Awards Dinner on Director of Silverman Research, said: a collaborative open-access November 28th. “Organisations have long relied on project that will provide insight These are two highlights in a busy surveys to gather feedback from their into the changing face of employee WLB Autumn schedule, so keep your eye employees, however society is on the engagement research. Despite the on www.westlondon.com and follow us cusp of a technological revolution. It increasing adoption of social and on Twitter – @WestLBusiness – to make is essential that we understand how digital technologies that allow for the most of networking and marketing this will affect the way organisations instant and continuous feedback opportunities. collect employee opinions.” at work, the traditional employee engagement survey remains the 4 www.westlondon.com news Brunel opens National Centre for Sustainable Energy Use in Food Chains Leading scientists and government officials EU policy on unavoidable food waste, spoke at the launch of the new National as well as establishing links with Centre for Sustainable Energy Use in Food developing countries. Chains, at WLB member Brunel University, on A representative from Sainsbury’s, 5th September. The Centre, one of six in the which is working with academia and UK, will establish a cross-disciplinary hub of partners to reduce its operational engineers, scientists and industry experts to carbon emissions by 30% absolute develop energy-efficient food manufacturing, by 2020, spoke at the event. Other distribution and retail systems to support the speakers included Dr Jason Green, Government’s target of 80% CO2 emissions Head of Research Councils UK reduction by 2050. Energy Programme, Dr Lucy Foster, The new facility, led by Professor Savvas Tassou, Food Science Lead and Sustainable Head of the School of Engineering and Design Economy Science Coordinator at the and a well-known