Boarderline Newsletter Is Published Bi-Monthly by the Boarderline Publication Schedule American Boarding Kennels Association (ABKA) Mrs

CLASSIFIED ADS DECEMBER 2004

KENNELS FOR SALE BUSINESS OPPORTUNITIES EXCELLENT SOUTH NEW BOULDER, COLORADO. Opening Boarder JERSEY location, 1/2 mile from state-of-the-art "dogplex" with innova- Garden State Parkway, 2 miles from tive, suite-style kennel, daycare, cage line A publication of the American Boarding Kennels Association beach. Kennel with 93 animal capaci- free overnights, luxury day spa, hydrant ty. Beautiful 3 bedroom home with cafe, & vet specialty, seeks investors/ pool, garage and outbuilding. Asking business partners, and service operators $950,000.00. Contact as well as related retail and spa opera- ABKA HONORS DEDICATED MEMBERS AT [email protected]. tors. Warehouses/outdoor space available. Email: [email protected] or NATIONAL CONVENTION AND TRADE SHOW COLORADO...One year old doggy call 720-841-4868. daycare, boarding and grooming busi- ABKA members gathered in CPCT, Dancin' Woofs Dog Training, bers for ABKA in 2004. ness for sale. Ski resort area, for sale Portland, Oregon for the Association’s Redmond, OR. Ms. Shey is the The Herschel Talley Award is pre- by owner $90,000. Call Sonja at 970-390-8277. Annual Convention and Trade Show. Founder/Executive Director, of sented to an outstanding industry sup- The event, held October 13-16, 2004, Softdawgs, a non-profit volunteer plier. This year’s award went to Jack drew people from all over the United group dedicated to education for Donahue & Tom Smoot of T Kennel/ CONSULTING States and countries including New responsible dog ownership. The group Shor-line for their service to ABKA DOG DAYCARE CONSULTING: Zealand and Australia. Along with No need to pay franchise fees or suf- many outstanding seminars, discus- fer through trial & error. Let us make sion groups, certification exams and your life easy–we have opened very social activities took place. The trade large, very successful programs, and show featured over 50 of the pet overcome major zoning issues. Tell industry’s top suppliers. This year’s us what you want, we'll help you event was sponsored by Gibson onsite, get it open. Send an email Governor Insurance, T Kennel to [email protected] or call Systems, The Mason Company, 720-841-4868. Kennel Pak Insurance, and Campbell Pet Company. EQUIPMENT FOR SALE KENNEL FOR SALE BRITISH COLUMBIA Educational seminars were given by a variety of leading experts and VETSYSTEMS WHIRPOOL TUB Situated in a lovely pastoral setting within 1.5 hrs w/ Stainless Steel Pet Lift. Used only of Vancouver is this perfect combination of dog were designed to provide pet care pro- 7 times. $6,000 and we'll pay ship- /cat kennel, home and property. State-of-the-art fessionals with the latest information ment. Call Suzanne at 832-347-2002 35-run ABKA Accredited facility. Custom built on industry trends, equipment and for more info. ranch style home on 5.6 rolling acres with services. Mountain View. Thriving business, relaxed An awards ceremony was held to Left: ABKA President Bob Payne presents a National Award of Appreciation to Susan Briggs, Urban Tails lifestyle!!! $1,150,000 CDN. Call Doug at L.L.C., Houston, TX. Right: Sherry Linning receives the National Award of Excellence from Bob Payne. Royal Lepage, (604) 530-0231. honor this year’s most distinguished ABKA members. The ABKA National Award of Excellence was has received many awards in the and the boarding kennel industry presented to Sherry Linning, CKO of Northwest and has been instrumental through sponsorship, customer service Bark 'N' Town Kennels, Chicago, IL. in establishing dog parks in Oregon. and products. The Boarderline Newsletter is published bi-monthly by the Boarderline Publication Schedule American Boarding Kennels Association (ABKA) Mrs. Linning was honored for her Softdawg's leading achievements National Awards of Appreciation 1702 E. Pikes Peak Ave., Colorado Springs, Colorado 80909 Issue Deadline many years of service to the include the award-winning 2000 De were given to the following members Toll Free: 877-570-7788 Fax: 719-667-0116 Internet: www.abka.com February issue . . . . . Dec. 30 Association including her former roles Poop Da Park dog waste pickup educa- for their efforts on behalf of the April issue ...... Feb. 28 as Ethics Committee chair, treasurer, tional campaign and the 2003 respon- Association: Diana Pyle, CKO, owner For editorial inquiries contact: Tracy Sellars June issue ...... April 30 Region 6 director, association presi- sibly leashing your dog educational of Deschutes Pet Lodge, Redmond, Phone: 877-570-7788, ext. 13, Email: [email protected] August issue ...... June 30 dent, and for her assistance with the campaign. OR was recognized for her work as For advertising inquiries contact: John Cooke October issue ...... Aug. 30 ABKA board transition to policy gov- Diana Pyle, CKO, Deschutes Pet Region 10 director, officer of the Phone: 877-570-7788, ext. 17, Email: [email protected] December issue . . . . Oct. 30 ernance. Lodge, Redmond, OR, earned the board, and Auction Committee chair. The Community Service Award ABKA Membership Award for her Betsy Hicka, Almost Home Pet While it is intended that material in this publication provide accurate information on the subjects covered, publication of any article, advertisement, product was presented to Mare Shey, CPDT, ambitious recruitment of new mem- Resort, Tampa Bay, FL, was recognized information, or other information or data does not imply that ABKA endorses or approves the authors’ viewpoints, advertiser, or any advertised product or service. Continued on page 12

RegionalNews Did You Know... Looking for a great way to boost your public relations? The ABKA membership is divided into 11 regions across the U.S. and Canada. News is submitted by each regional Each year at the National Convention and Tradeshow, ABKA holds a silent director, or by individual members, for publication in the Boarderline. If a region is missing below, it means that no Plan to participate in the ABKA news was reported from that region for this issue. auction where items donated by members and convention attendees are put Children’s Coloring Contest on display in the exhibit hall along with the vendor booths. Bids are then A Fundraiser for Canine Companions for Independence once just a fenced exercise area exist- Trainers (APDT) annual educational cast on these items by people browsing ABKA is developing an event that all members can participate in Region 1 ed. This will allow the dogs to play in conference in Denver, CO. He through the tradeshow. This year, on a local level that will not only put them in the public eye, but a dry, warm environment during the attended sessions on helping people ABKA donated all the proceeds from will also raise money for a very worthy cause. (ME, VT, MA, CT, RI, NH, NY, winter months. develop a relationship with their dog, the auction (just over $1300) to Eastern Canada) The Carden crew continues to coaching dog guardians, improving Canine Companions for Independence The ABKA National Children’s Coloring Contest is Elizabeth Powers, Director work toward their Voluntary Facilities puppy classes, feline behavior, and the (CCI). designed to help members get the maximum 413-562-9478 Phone Accreditation (VFA) with hopes of a science of operant conditioning. benefit out of a community service event [email protected] All members are invited and formal application in January 2005. Hanson was also selected to lec- encouraged to participate by donating with minimal planning and preparation. Several employees are enrolled in the ture at the APDT conference. His auction items or by placing bids. We The ABKA staff is putting all the pieces BOOMING BUSINESS LEADS TO in place so that each member can sim- ABKA education program with sever- four-hour lecture was on the topic of hope to increase participation and SECOND FACILITY FOR OASIS ply order the materials and instructions al more “on deck” and there are plans Bach Flower Essences. He will pres- make our donations to CCI grow in PET RESORT and be off and running. All money to add a new day care attendant to the ent lectures on Bach Flower Essences coming years. Next year when making Oasis Pet Resort in Newport, staff in the near future. and the role of complementary medi- raised will be donated to Canine your plans to attend the convention in Companions for Independence (CCI), a Vermont is planning an expansion to cine in treatment of animals at the accommodate booming growth in the Arlington, Texas, don’t forget to bring well-respected nonprofit organization COUNTRY MEADOWS RENOVATES 2005 APDT conference. areas of daycare, grooming and retail. an item to donate to the silent auction. that trains and places service and guide CANINE PLAY AREA Oasis reports their daycare business It’s all for a great cause! dogs with people who have disabilities. has increased by 292% in the last Kim & George Gervin of Country Here’s how it will work: year, grooming is up by 169%, and Meadows Boarding, Rigaud, Quebec, Thanks to those who donated Canada have renovated their interior Nationally syndicated cartoonist, Greg Evans, creator of the retail is up by 229%. items to this year’s auction: playroom by adding more windows for “Luann” comic strip, will develop a drawing (coloring template) A second facility (Oasis Pet Region 2 that will illustrate the relationship between ABKA members and World and Spa) is planned to house more natural light. They are also keep- Teresa Black/Sleepy Hollow Pet Ranch (PA, NJ, DE, VA, MD) CCI. Kids from your community will contribute $1 to get a tem- the retail and grooming operations ing busy by fostering kittens, a 3- month-old husky, and a 4-year-old Liz Wilmot, Director Katherine Lucy/Belle Creek Kennels plate from you to enter the contest. You can host an open-house while they remodel their current and invite the community for the most impact. Entries will be col- Labrador that was abandoned near 301-855-8308 Phone facility to allow more room for board- Susan Briggs & Frances Armstrong/Urban Tails lected at your kennel and will be judged by a local panel (City dig- their kennel. If anyone is interested in [email protected] ing, daycare and training services. Jeanneworks/Forever Stainless Steel nitaries, school principals, etc., or your office staff). All local win- these pets, please visit the Country The new 3,000 sq. ft. pet store Jeanne Caples & Mark Arndt ners will be eligible for the national prize. The national winner and a new grooming salon will Meadows website at www.coun- THE LATEST FROM DIRECTOR LIZ will be selected by Greg Evans. The winner will receive an all- Stay N Play Pet Ranch include a pet spa (an automated dog trymeadowskennel.com. WILMOT expense paid trip to Arlington, Texas, site of the 2005 ABKA con- On another note, Kim completed Charlotte Biggs & Betty Gale wash from Spain). The store will be Hope you all had a good summer. We vention. In addition to receiving other prizes, he or she will also an Animal Behavior Seminar with similar in appearance to a had a great one here in Maryland — Bayside Bed & Biscuit/Trish & Trent Murphy present a check (from the collection of all contributions from Gary Priest who is affiliated with the Petco/PetsMart, but locally owned business is up about 10% up from last Re-Tail Connection/Al & Suzanne Locker across the country) to CCI on behalf of the members of ABKA. San Diego Zoo. The seminar was given and less expensive. The store is year. at the Park Safari in Hemingford, Mollys Country Kennel/Bob & Valerie Payne This is a great opportunity for you to get media and com- scheduled to open in mid-February It was great seeing old friends and Quebec. munity exposure while raising money for a fantastic cause. and will be located in a new shopping making new ones this October at the Darlene Sousa Jewelry & Gifts ABKA is doing as much advance planning, preparation and pro- center next door to a new Shaws national convention. I hope those of Animal Motel/Don & Diana Gutknecht motion as possible to make it easy for you to get the ball rolling in HANSON LECTURES AT APDT Super Market. you who could not attend will try to your local community. The more members that participate, the CONFERENCE Delmyra Kennels/Scott & Ruth Gordon plan for next year in Arlington, Texas more successful this event will be. Get involved! CARDEN KENNELS ADDS Don Hanson, co-owner and Director or our regional meeting in Cape May, Today’s Realty/Bill & Phyllis Baltaks ENCLOSED PLAY AREA of Behavior Counseling and Training NJ. I guarantee you will come away Look for more information to come in at Green Acres Kennel Shop in Tri Crown Inn for Pets/Polly & John Hanes Carden Kennels in Bangor, Maine is with good ideas which, when imple- the January issue of Pet Services Journal! in the middle of a new construction Bangor, Maine, has completed 35 mented, easily pay for your registra- The Mutt Mats Company/Patricia Page hours of continuing education while project. They are adding a 60-ft x 12- tion fees and travel expenses. You will Countryside Boarding Kennels/ Diane McKee ft. covered, enclosed play area where attending the Association of Pet Dog also have a lot of fun! 2 13

Continued from page 1 VIRGINIA’S PAMPERED PETS Zoological Park for their first update legislation of the Animal for her work as Region 5 director and director. Susan Briggs, Urban Tails Completion of this program requires WRAPS UP BUSY YEAR statewide gathering. Each kennel Welfare Act. Her input was greatly secretary and treasurer of the board. L.L.C., Houston, TX is the ABKA personnel of boarding facilities to Pampered Pets Boutique in sent from one to four people making a appreciated. Geri Wessel, Doggone Grooming and Dog Daycare Section Chair. Ms. demonstrate their proficiency in pet Charlottesville, Virginia has been busy very exciting and successful meeting. Linda Jarvis from Lynaire Boarding, St. Jacob, IL, was recog- Briggs was recognized for her work on care, kennel management and ethical with expansion and upgrades. They Bill Roessler from Legacy Kennels in Kennels in New Bern came prepared nized for her work as Region 6 direc- daycare accreditation standards, arti- fitness. The new CKOs are: Brad recently made an addition to their Winston Salem, who is also a member to talk to the several members who tor. Howard Nestell, III, CKO, cles for the Pet Services Journal, and Rininger, Raintree Pet Resort, existing 15,000 sq. ft. boarding and of the NC Zoo Society, secured the were interested in adding crematory Elaine's Animal Inn, Madera & speaking at regional meetings and the Scottsdale, AZ; Vicki Berbeles, grooming facility with a new K-9 Fun board room at the zoo, where mem- services to their business as she has to Fresno, CA, was recognized for his convention. Raintree Pet Resort, Scottsdale, AZ; Center and Boutique. The Fun Center bers met for their initial meeting and hers. work as Region 11 director. Diane The awards ceremony included Susan Jones, Albany Animal Bed N is a 4,000 sq. ft. facility with a rubber a “Presidential Deli Lunch.” Best advertising dollar ideas were Bauman, Luv N' Care Boarding and recognition of seven members who Beauty Pet Hotel, Albany, OR; Terrell matting floor. Gwen Baake, CKO from Pet's discussed. Bill Roessler’s CD’s of Grooming, Albuquerque, NM, was tested at the convention to become Jones, Claridge Spa and Pet Resort, In addition to in-house training Companion Inn in Durham/Bahama, potential radio ads were played, Gwen recognized for her work as Region 7 Certified Kennel Operators (CKO). Cordova, TN; Gretchen Meienburg, and group classes in obedience, agility helped organize the gathering. Baake showed her ongoing newspaper Pampered Pets Bed & Biscuit, and flyball, the Center can be rented After the morning meeting and ads, Lance Edwards from Hoffman- Napoleon, OH; Melissa Muranko, on an hourly basis for parties and sem- lunch, the afternoon was spent in Haus in Greenville/Winterville dis- Tenaker Pet Care Center, Highlands inars. The Fun Center cantilevers small groups talking over various played their doggy bone bags distrib- Ranch, CO; Pat Hicks, The Kennel, over the new Bark Avenue Boutique— issues while touring the zoo. When uted by most all banks in their area, Midland, TX. a canine specialty boutique offering the zoo closed everyone returned to and Peggy Giulini discussed her ad in Special Thanks to the Also recognized at the awards cer- everything from elaborate bedding to the hotel where the meeting contin- her church bulletin which has been emony were boarding facilities that pet jewelry to breed-specific gifts and ued from 5:30 until 11:00 p.m., very successful. Sponsors of the ABKA earned their ABKA accreditation collectibles. From the rear of the store including dinner. All who attended Linda Jarvis related her story of since the last convention. The ABKA customers and their dogs can access the were reminded that they were the her participation in the rescue of over 2004 Convention and Tradeshow Voluntary Facilities Accreditation outdoor Pooch Patio where the pet speakers and full participation would 80 animals during Hurricane Floyd. (VFA) program establishes nationally owners can relax with a snack while the equal success. We were not disap- She brought these animals back to her accepted standards of design and per- dogs chomp on free cookies and social- pointed. kennel, persuaded local vets to vacci- formance for boarding facilities. The ize. While on the patio, customers can Terrell Jones, CKO, Region 4 nate them all, free of charge, and KENNEL PAK newly accredited boarding facilities view the canine exercise sessions. The director, gave a brief review of the arranged for local TV and radio sta- are: Olde Towne Pet Resort, exercise yards were recently replaced recent ABKA National Convention. tions to announce to the public where INSURANCE Springfield, VA; Silver Lake Kennel, with state-of-the-art synthetic grass There were a number of topics people who had been forced to aban- Oakdale, MN; Zoey’s TLC Bed & which is disinfected daily with an auto- on the minds of those who attended. don their pets might come to reclaim Breakfast for Dogs and Cats, matic irrigation system. First, and probably most important, them. This effort, purely humanitari- Albuquerque, NM; Canine Solutions, The telephone system has also North Carolina has an Animal an on her part, became free advertis- Inc., Lawrenceburg, TN; Happy Tails been upgraded to allow for voicemail Welfare Act to which we are required ing that she never expected. People Pet Resort at Spring Creek, Jackson, at each service location. Finally, the to comply for our licensing. We are from the community came and did the WY. KennelSoft software was upgraded to inspected each year by the NC kennel’s laundry. They provided the A highlight of this year’s event the Atlantis version. Susan Hadley, Department of Agriculture. Due to a kennel with pet food for the rescued was the silent auction to benefit owner of Pampered Pets, said they are lack of consistency within the pets. Now Lynaire Kennels is known Canine Companions for all exhausted, but proud of their NCDA, some kennels weren't even by the entire community. Independence (CCI), a non-profit accomplishments. aware of the Act, and most weren’t Don Denman from Rahama organization that trains and places aware of recent updates. Each para- Kennels in Waynesville, also took pets service dogs with people who have graph pertaining to boarding, groom- in at no charge during the ongoing disabilities. ABKA members and con- ing and daycare was read, explained floods this Fall as the result of all the vention attendees donated pet-related Region 4 and questions asked and answered. hurricanes. T KENNEL items that were put up for bid. Over Gwen Baake had spent a great deal of The meeting was well represented, SYSTEMS $1300 was raised from the auction and (WV, KY, TN, NC) time before hand on the phone with from the coast to the mountains. To donated to CCI. ABKA plans to make Terrell C. Jones, Director the Director of the Animal Health ALL who attended, a sincere thank this fundraiser a regular part of its 901-756-9528 Phone [email protected] Programs of NCDA to be prepared to you. annual convention, so please plan to answer the questions. NCDA has If other ABKA members are inter- donate items and place bids next year. offered to send speakers if needed for a ested in organizing a statewide meet- Campbell Pet Company The ABKA 2005 Convention NC MEMBERS GATHER FOR future meeting. Peggy Giulini, CKO ing and would like more information and Trade Show is scheduled for Oct. MEETING AT ZOOLOGICAL PARK from Granbar Kennels in Charlotte on the details of the North Carolina 26-29 in Arlington, Texas. On November 6, 2004, members from spent a great deal of her time and gathering, contact Gwen Baake, Pet's nineteen ABKA kennels in North energy representing all NC kennels to Companion Inn in Durham, NC, Carolina met at the North Carolina the NCDA in a successful effort to [email protected].

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Washington. ing they realized they shared the name Region 5 In other news from regional mem- with a great facility in Missouri so they bers, Greg and Rebecca Bleakley have set out to trademark a name of their Recorded Convention Seminars Available (MS, AL, GA, SC, FL) owned Four Seasons Pet Resort in own. Pawtropolis offers a variety of Elizabeth Jones, Director Athens, GA for 10 years. It is a 50- services—doggie daycare and sleep- Seminars from the ABKA 2004 Convention and Trade Show held October 13 – 16 in Portland, OR can be 352-245-9410 Phone run indoor/outdoor facility that also overs being the most popular. They purchased on audio tape, videotape, CD or DVD. [email protected] offers a "quiet room" for pets who do also have a different approach to cat not do well in the normal kennel boarding with their Kitty-City, a three Seminar Title Speaker *PLEASE NOTE* LIZA JONES RECAPS THE NEWS environment. This room has been leveled room that allows free roam of -Daycare – Managing & Monitoring ...... Briggs & Armstrong FROM AROUND THE REGION carefully constructed to be isolated the cats after they have passed all the -Animal Communication Skills ...... Faye Pietrokowsky If you purchased “Grooming the -Selling Quality, Value & Service...... Alan Zell Geriatric Pet” at the convention, Boy, did we have a horrendous from from outside noises. They offer medical requirements. Pawtropolis -Management Operations in a Pet Facility . . . Trisha Murphy, CKO you may have received a copy that September or what! Luckily, most of plenty of activities such as playtime also offers grooming as well as a Self -K-9 Search & Rescue ...... Neiman & McClure has recording defects in the begin- us managed to get through the storms and nature walks, but their most dis- Service Doggie Spa. Obedience -Target Marketing ...... Mare Shey ning of the presentation. A clean, with minimal damage—lots of tinguishing feature is the 10,000 gal- training, traditional boarding and a defect-free version is now avail- -Grooming the Geriatric Pet ...... Hazel Christiansen downed trees, some flooding, roof lon bone-shaped canine swimming pet boutique round out their list of able. To order a free replacement -Staying Sane Workshop ...... Kate Myers damage, etc. Bill Richards from Four pool. The retrievers especially love services. Pawtropolis and its staff is contact: -Cats & Dogs in Nutritional Medicine ...... Scott Echols, DVM Acres in Brooksville, FL sent some the fun & exercise offered by that especially proud of their involvement -Is Guardianship Good?...... Tanick & Strand Inter-Mountain Media pictures and it looked like it rained service. Greg and Rebecca are open- with Helping Paws Rescue; a dog and -Ask a Lawyer? ...... Tanick & Arner 373 Lakeshore Drive trees and branches instead of water! ing a second facility 12 miles from cat rescue program they began in 2001 -Exit Strategy for the Kennel Owner ...... Don Arner, CKO Lakeside, MT 59922 Power & phone outages were common their original kennel. They do realize that has rescued over 200 unwanted -Reclaim Your Market Share Through Phone (406) 857-2414 but, as far as I have heard, no one was that they have lost their minds but are and abandoned dogs and cats. Customer Service ...... Dr. Dale Hodgson E-Mail: [email protected] devastated. Thanks to everyone who going to do it anyway! They have an -How Dogs Play… ...... Robin Bennett helped care for lost or evacuated pets. excellent staff and with the BETSY HICKA WINS WOMAN Here at All About Cats and Dogs, we University of Georgia nearby they BUSINESS OWNER OF THE YEAR Seminars from ABKA conventions of years past are also available. For additional information or to place were able to help another kennel that have a steady supply of well educated Betsy Hicka, owner of Almost Home an order call toll free 877-570-7788, ext. 10 or email [email protected]. was in danger of flooding. The one "pooper scoopers." In addition to his Pet Resort in Valrico, FL , was recent- thing we can cross off of our "Projects busy schedule (soon to become busier ly honored with the “Woman Business List" is tree trimming! with the new facility), Greg is a mem- Owner of the Year” award from the Region 5 had a wonderful turnout ber of the Rotary Club, serves on the Brandon Chamber of Commerce. She at the ABKA National Convention board of directors for the Chamber of was selected over 120 other business in Portland, Oregon. We had 18 Commerce, is active in Meals on owners. This award comes on the members fly out to join us including: Wheels and volunteers his time for a heels of her ABKA National Award of Sarah Segal from Atlanta Dog Spa, 2nd grade reading program. Thanks Appreciation for her service at both Jeff & Julie Murray from Chapin Pet Greg and Rebecca for your profession- national and regional meetings along Lodge, Fred Figg, CKO from alism and devotion to your business with her role as Region 5 director. Driftwood Kennels ( Fred also helped and your community. with CKO certification ), Edie Pet Palace in Auburn, Alabama is Wilhoit from Fuzzie Buddies, Jane celebrating their 5th anniversary! Region 6 Carpenter with Happy Dog Fat Cat Congratulations! Jenny Williams Board & Bath, Laura Ragsdale from says Pet Palace was the first of its kind (IL, MO, KS) Harvard's K-9 Center, Alan & Leslie in the area and now has a client base Kitty Berns, CKO, Director Reiff from Naples Safari Hospital & of 3,000 and offers boarding, groom- 217-359-4212 Phone [email protected] Pet Resort, Patti Lehman from Pal's ing and doggie daycamp. She also Pet Resort, Howitt & Nancy Cook told us that her clients used to ask her, "What in the world is Doggie from Pet Island Paradise, Amanda DIRECTOR KITTY BERNS Rodriguez & Georgina Conwell from Daycamp?" Well now they tell her, REPORTS THE NEWS FROM Petropolis, Bill & Barbara Lee from "Fluffy can't go a day WITHOUT AROUND THE REGION Doggie Daycamp!" Top Dog Ltd. We all learned a lot We had a terrific time in Portland for Amanda Rodriguez from from the seminars and by talking with the 2004 ABKA National Petropolis in Athens, GA would like the 400-plus members that attended. Convention and Tradeshow. Plenty of to announce that their name change We all made new friends, got reac- sunshine and nice temperatures and is official—they will now be known as quainted with old friends, found some many brilliant seminars at different Pawtropolis! "The city that's gone to cool new products from our vendors levels of depth to meet everybody’s the dogs...and cats, too!" After open- and had fun playing in Oregon & needs. If you missed any of the semi- 4 11

nars (or didn't get to join us in Our Spring Regional Meeting to benefit the North Texas Humane New ABKA Section Chairs Announced Oregon) go to abka.com and order in Cleveland this April is shaping Society and also help foster Airedale some tapes, CDs or videos of the topics up to be a wonderful, entertaining Terriers from the local rescue club. At the beginning of this year, Pet Dog Trainers (APDT) and past ninety employees. The move to that interest you! and educational experience. I hope Suzanne & Al Locker of ABC Pet ABKA President Bob Payne, CKO president of the Lone Star Search and Houston brought many good things, I am actively recruiting people you can make it! Resort & Spa in Houston, TX have introduced a team of ABKA member Rescue Dog Association. including meeting her future husband, from different areas to become ABKA kicked off their most recent venture: volunteers to lead three special sec- The traditional core of our mem- and veterinarian, Trent Murphy. Trish Area Representatives. An area repre- Re-Tail Connection, an online, tions for our membership. Susan bership is founded on two specific and Trent both left Best Friends and sentative will be responsible for having wholesale website for kennel owners Briggs, of Urban Tails in Houston TX areas; cat boarding and dog boarding. started Barkington Inn & Pet Resort 2 to 3 area dinner meetings per year, Region 8 and groom shops to buy creative retail has been directing our Daycare These two sections are not “new” but in the Clear Lake area of Houston in contacting members and non-members for their stores. All the products are Section, Kandy Boatwright of we now have members who have vol- 1997. It was a new building project for an evening of networking and dis- (OK, TX, LA, AR) items that have sold successfully in Powderhouse Pet Resort has been unteered their expertise to provide with no established clientele. cussion. Area reps will be provided Charlotte Biggs, Director their shop. heading up our Grooming Section, valuable information and support in Following her design and direction, with outlines of how to accomplish 512-894-7387 Phone Fondren 5 Star Kennels has while Anne and John Bickel of these areas. Barkington quickly grew into a pros- this and I will be attending as many of [email protected] recently acquired adjoining acreage to Molly’s Country Kennels have co- Taking the lead for the ABKA perous business. When Trish left in these meetings across the region as I be used as a Dog Park for fun and off chaired our Training Section. First, Cat Boarding section is member Sally May 2003 there were more than can. Hopefully, at least one per area. If leash play as well as Dog-Sport prac- SUSAN BOYD RELAYS THE we want to thank these major contrib- Smith, CKO, LVT. Sally has worked 18,000 clients and only 98 runs, with you are interested in being an area rep REGIONAL NEWS tice fields for Obedience, Rally, Fly- utors to your Association for their in the pet care industry for over 20 a well-trained and happy staff of over please call, write, or email me. ball and Agility. Their location on Another great showing for Region 8 at time and effort to bring current and years and is founder of Airborne forty, including groomers & trainers. Several members sent news Fondren, one block south of Beltway the ABKA National Convention! helpful information in these specific Animals Pet Shipping and She is now in the final preparations updates from around the region... 8, provides easy access to their "5 We’re real proud of a number of the areas. We especially want to thank Companion Pet Enterprises in for a spring opening of a new facility David and Janice Williams of Star" Dog Park available to the greater national speakers who were from Anne and John as they step down Blairstown, NJ. She serves as a con- in the Clear Lake area, Bayside Bed & Elkhound Ranch Kennels from Kansas southwest Houston and Ft. Bend Region 8: Trisha Murphy, CKO pre- from their role due to other time con- sultant and advisor to the pet industry Biscuit. City, MO have announced their inten- County dog owners. sented Management Operations in a straints. We are fortunate to be able and ABKA, and is a well-known These fellow members and volun- tion to retire to Lake of the Ozarks. Rover Oaks Pet Resort, also in Pet Facility; Scott Echols, DVM pre- to introduce their replacement by author and lecturer. She is a former teers stand ready to respond to your They will be leasing the kennel to Houston, TX, has broken ground for sented Nutritional Supplementation another member volunteer, and to board member of the New Jersey area-specific questions. You can con- employees. an additional 5,000 sq ft facility at for Pets; Dale Hodgson, DVM spoke announce the addition of two other Veterinary Technicians and Assistants tact them directly through their list- Sue Hicks from Lucky Dog their West Bellfort location. The new on Developing Your Customer sections and volunteers to lead them. and is a past ABKA president. Sally ing in the Membership Directory, via Daycare in Joplin, MO has been open facility should be completed by mid- Service; and Susan Briggs and Frances Replacing Anne and John to lead has many years of experience in the email or by posting to the section for a little over a year. She and her December and will include 30 enclo- Armstrong presented Dog Daycare the Training Section is Jim Burwell of breeding and boarding of cats. forum in the Bulletin Board area of staff are taking part in a humane soci- sures plus a large outdoor pavilion for Managing & Monitoring for Fun, Rover Oaks Pet Resort in Houston, The Dog Boarding Section will be the Members Lounge on the ABKA ety fundraiser called Big Paws in the the Doggie Day Camp program. Success, Safety & Profit. Texas. headed by Trisha ‘Trish’ Murphy, website. Park. Her employees will be outfitted With this new addition, Rover Oaks Other happenings at the conven- Jim is founder, co-owner, and CKO, founder of Barkington Inn & in pink poodle vests and their attend- will grow to nearly 19,000 sq ft on tion were that we all got to meet little Director of Training of Rover Oaks Pet Resort, an ABKA VFA facility in ing pups will also be dressed up to pro- 2.35 acres. Jim Burwell, owner of Sophia Grace Boyd and she is pre- Pet Resort in Houston. A profession- Webster, Texas. Described as an ani- mote the addition of 3 Dogs Bakery to Rover Oaks has also taken on the role cious! Susan Briggs was awarded an al dog trainer since 1988, Jim also mal lover since birth, Trish started ABKA Section Chairs their retail line. They offer daycare and as ABKA Dog Training Chair. Look ABKA National Award of founded Texas Dog Training, now with an animal hospital in 1987 in grooming and are making plans to for articles and information from Jim Appreciation for the work she has based at Rover Oaks, providing dog Northern California and continued Cat Boarding expand to include boarding in the near in the Pet Services Journal. done and is doing for the ABKA’s Dog training and behavioral counseling to there for five years. In 1992 Trisha was Sally Smith, CKO future. She is very enthusiastic about Congratulations to everyone for a [email protected] Day Care Section. Congratulations a client base exceeding 4,000. In recruited by Best Friends Pet Resorts area meetings coming to her area soon. job well done and making Region 8 Susan! addition, Jim created and oversees a (then Windsor Pet Care) to help man- Dog Boarding Mike Crane of Nancy Crane's bigger and better every year (heck, Our next opportunity to get successful 40 dogs-a-day Doggie Day age Kenar Pet Resort in Sacramento, Trish Murphy, CKO Family Pet Care recently won St. Louis every month!!). Also, I would like to together for continued education with Camp program. He also developed a California. She continued working [email protected] Magazine's award for Best Kennel. extend an invitation to those of you speakers, vendors, networking & shar- “Train the Trainer” program to pro- with Best Friends, transferring to San In October our kennel, who have not been receiving our Dog Training ing among ourselves will be the vide educational opportunities to pro- Antonio, Texas following her time in Jim Burwell TailWaggers Pet Chateau, was awarded Region 8 e-mails to get on the e-mail- Region 8 Spring Meeting. Our region- fessional dog trainers. Sacramento, then to Atlanta, [email protected] 2004 Employer of the Year by our local ing list. We have been sharing great al meeting will be held in San Jim’s training reputation has been Georgia, continually moving up in the Developmental Services Center. The ideas and information for the past Dog Daycare Antonio, TX at the historic Menger featured in the Houston Chronicle, corporation. Trish managed multiple Center works with children and adults year. Please send me an e-mail Susan Briggs Hotel on April 3, 4th & 5th. the Houston Century News, and on openings and training courses at the with developmental disabilities. We ([email protected]) to be [email protected] In other happenings from around the Houston News stations, including corporate level in the Northeast, also took part in our Park District's included in my address book. (If you the region, James and Lonnie Stack of selection as “Best Dog Trainer in before being transferred to Houston, Grooming Dog Park Howl-a-ween which was have given me your e-mail before and Animal House Doggie Day Care / Bed Houston” in the Houston Press’ 2004 Texas to manage a veterinary hospital Kandy Boatwright, CKO attended by 160 people and their pets. have not received any mail, please [email protected] and Breakfast in Ft. Worth, TX are “Best of Houston” survey. He is an and boarding facility with five veteri- Over 60 dogs took part in the costume give it to me again and I promise to planning to have their 2nd annual active member of the Association of narians and a support staff of over contest. get you added). Photo with Santa on December 18th 10 5

Improper Disposal of Pet Feces Harmful to Environment

According to an article in such as shellfish—the sea otters’ Institute estimates that 2 million National Wildlife magazine, recent main food source—ingest it. “It’s tons of nonbiodegradable cat litter deaths of threatened California sea telling that 96 percent of the otters ends up in U.S. landfills each year. otters may have been caused by we’ve necropsied have died only a Dog feces can also cause prob- flushable cat litter. Some of the lems to the environment. otters tested positive for the toxo- According to a 1999 Vanderbilt plasma gondii parasite which causes University study, dog feces are a fatal brain infections. Although “Two million tons of major cause of water pollution in many animals, including humans, nonbiodegradable urban and suburban areas, particu- can carry it, only cats shed it. cat litter ends up in larly following periods of heavy rain. The runoff taints streams and rivers, Scientists linked 11 of 64 sea U.S. landfills each year.” otter deaths that occurred last April robbing them of oxygen and killing to Sarcocystis neurona, a parasite aquatic wildlife. carried in the feces of the opossum. The National Wildlife article But, Patricia Conrad, a researcher few miles from sewage discharge,” warns that animal wastes deposited from the University of says Conrad. on hard, flat surfaces such as streets. California–Davis, says the bigger Today there are choices for a parking lots, and lawns are less like- culprit appears to be toxoplasmosis, more eco-friendly cat litter. ly to decompose and much more found in the feces of the domestic Biodegradable litter is made from likely to get washed into drains and cat. sawmill scrap or plants such as ditches that flow into local water- The parasite reaches waterways wheat, corn or kenaf. The Waste ways. in storm runoff, and filter feeders Reduction and Management Help promote a clean, healthy environment by practicing responsible disposal of pet feces, and encour- aging pet owners to do the same. Biodegradable cat litter, biodegrad- Biodegradable Products on the Web able waste disposal bags and other environmentally-friendly pet prod- BioBag poop bags and the BioBag Dog Park Dispensing System ucts are available through retailers, http://www.biogroupusa.com/biobag_dog.htm catalogs and the Internet. Pix It Up biodegradable pooper scooper bags and the Pix It Up pooper scooper device http://www.pixitup.com/petproducts.html

Oops...I Pooped biodegradable bags http://www.oopsipooped.net/

Swheat Scoop Natural wheat litter, an alternative to clumping clay litters, flushable, scoopable, and biodegradable. http://www.swheatscoop.com/

World’s Best Cat Litter Made of whole kernel corn, virtually dust-free, an alternative to clumping clay litters, can be safely used in automatic litter boxes http://www.worldsbestcatlitter.com/

Yesterday's News Made of recycled crumbled paper pellets, biodegradable, flushable, and environmentally friendly. It's softer texture is more comfortable for some cats. http://www.yesterdaysnews.com/

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JUDI GLIDEWELL CONTINUES HER were appointed as area representatives fect opportunity to introduce other WORK IN ANIMAL RESCUE for Region 9. If there is anyone else reputable boarding associates to meet Judi Glidewell, owner of Critter Camp that would like to be an area rep please your clients and establish rapport. If contact me. in Canyon, Texas has always been a boarding will continue at the loca- ABKA WEBSITE TO HAVE NEW LOOK! passionate advocate of, and participant Our 2005 Spring Regional tion, a thank you/meet the new owner in, animal rescue and adoption. We Meeting will be held here in Norfolk, event would be a great way to intro- have reported many instances in NE, April 10-12. Sunday evening will duce the new owners after the sale is By the time you receive this issue of Boarderline, your Boarderline and Pet Services Journal be a welcome with vendors and time to final and to thank your clients for ABKA website will have a whole new look. As we all know, where Judi has stepped in to help a pet meet all attendees. Monday we will their continued patronage.” American pets have become treasured members of the Congratulations to This in need. begin at 8:30 am with breakfast and Another member writes: “You family, and pet owners are demanding more information as Newly Accredited Facility: Judi and her staff have fostered 9:00 will begin with our seminars. should absolutely continue to operate well as trusted sources for products and services. ABKA is many pets for the Amarillo-Panhandle On a local note, our beloved ‘business as usual’ and accept reserva- responding to these trends by offering a resource to the Puppy Paradise Humane Society (APHS) and have Nebraska Cornhuskers are winning, tions and operate your business just as pet-owning public through the association’s website. Brooklyn, NY been responsible for arranging count- but Matt Herian has a broken leg and you have previously. The odds are We want to let the general public know that, as an less adoptions. A recent story in the will be out for the rest of the season. good a buyer will want to continue ABKA member pet care facility, you are concerned about As an ABKA accredited Humane Society Times (the APHS He is a key player and lived only a few operating the business just as you the care and health of their pets. Check out the “Locate boarding facility you have miles from our shop. newsletter) highlighted Judi’s compas- have, but if they don't, there will be a Facility” locator and see the new MapQuest mapping fea- assured your peers and the I am looking forward to hearing from plenty of time for people to make sion for a badly malnourished dachs- ture that has been added to help people find you. pet owning public of your all of you. Please send me your news. other arrangements. You are right to hund that was so weak she could not It also features pet health tips, information on dog day- keep your plans private and you dedication to the industry. stand up. Judi took the dog in, care, a profile on the featured member (from the latest arranged for veterinary care, and then should do so until you are ready to issue of Pet Services Journal), pet products for sale, down- she and her staff proceeded to love her close on the deal. Even a signed con- Let your customers know you loadable literature on how to select a pet care facility back to health. The dog, known as tract is too soon to announce, as it's are going to give their pets Region 10 including the ABKA Bill of Rights for Boarded Pets and Snuggles, is now a healthy, happy pet never over ‘till it's over. (In my search nothing less than the very best ready to be adopted into a permanent (AK, WA, OR, ID, MT, WY, BC, for a kennel, I had a signed contract but Code of Ethics, and other valuable information. care available by becoming an home. Snuggles has also become the Alberta, Saskatchewan) the deal fell through just a week before The website redesign will also make it a valuable ABKA accredited kennel and official poster pet for the Pound Puppy Laura Else,CKO, Director closing). As for the kennel I ended up resource for ABKA members and people who are interest- proudly displaying the VFA Poker Run, an annual event held by 907-780-5450 Phone purchasing, the owner kept things pri- ed in entering the pet care industry. The site has a modern, ribbon next to your logo. [email protected] the APHS. vate until everything was final.” user-friendly design containing information how to get into Judi is a past winner of the ABKA This member shares: “Private the boarding or daycare business including online registra- To find out more, visit Community Service Award for her owners should not disclose that you tion to seminars and expos for pet care professionals. www.abka.com or call DIRECTOR LAURA ELSE REPORTS toll free 877-570-7788, ext. 18. tireless work on behalf of homeless and REACTION TO MEMBER’S DILEMMA are considering a sale of your business. Visitors can browse the list of how-to videos and literature needy pets in Texas. Rather, run it as though you were In the last issue of Boarderline a mem- and learn about the association’s many member benefits. going to continue to run it, because ber was seeking input on the question The Member’s-Only portion of the site offers access to until a sale happens, you are the of how to transition clients upon the ABKA’s online publications, bulletin board, volunteer list, owner. And you never know when a sale of their kennel. They were con- online testing for the ABKA education program, enrollment sale could be completed. I under- Region 9 cerned that the new owners may into the facilities accreditation program, an online trade stand your concern that you don't decide to replace the kennel with a show of industry suppliers, industry statistics, and down- (ND, SD, NE, IA, WI, MN, Manitoba) want to leave your clients ‘high and different type of business, thus leaving loadable brochures and literature. Sharon Schulz, CKO, Director dry’ without a place for their animals their existing clients in a jam. The 402-379-1122 Phone if you do sell. But if you let the word If you have not already seen the new site, please take following thoughts were submitted: [email protected] out that you are considering a sale, a few minutes to browse through it. “It is wonderful that fellow your clients might be concerned and ABKA members are concerned with think that because of the uncertainty REGIONAL NEWS FROM the well-being of their clients and the with your kennel, it may be a good DIRECTOR SHARON SCHULZ future of the new owners. While we time to ‘check out’ the kennel down Did You Know... The ABKA National Convention in could never predict that the buyer the street. If you lose the clients and Portland, OR is now a thing of the past. would change the business even after The ABKA website receives over 300,000 hits per day the revenue, the financial numbers It was a very beneficial week with many promising to keep it a kennel, we can will be declining and the new owner really good seminars. We have worked insure that we do the right thing with may be reluctant to purchase the busi- hard to improve the convention and I our clients. If it is known that board- ness (or will negotiate a lower price).” feel we have been very successful. ing will no longer be offered there, Thank you, every one, for your Polly and Amanda Theil, Des perhaps a nice farewell or customer responses. Wishing you all the best in www.abka.com Moines, Daryl Gudnecht, Wisconsin, appreciation event would be helpful the days to come! and Ruth Merman from Minneapolis with good-byes. It would be the per- 6 9