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PR124/16 12 December 2016 MTR Starts Operation of Stockholm Commuter Rail Service in a Significant Expansion of Its Railway Busi

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PR124/16 12 December 2016 MTR Starts Operation of Stockholm Commuter Rail Service in a Significant Expansion of Its Railway Busi PR124/16 12 December 2016 MTR Starts Operation of Stockholm Commuter Rail Service In a significant expansion of its railway business in Sweden, MTR Corporation commenced the operations and maintenance concession for the Stockholm Pendeltåg commuter rail service yesterday (11 December 2016) through its wholly owned subsidiary MTR Pendeltågen AB. Carrying around 87 million passengers a year on a 241-km rail network with 53 stations, the commuter rail connects the Swedish capital city with surrounding areas. It has become MTR’s third railway service in Sweden after the Stockholm Metro and the MTR Express intercity service between Stockholm and Gothenburg (see Annex for details). Under a 10-year concession with a four-year extension option awarded in December 2015, MTR Pendeltågen AB will be responsible for commuter rail train operations, station management and rolling stock maintenance. “Our focus for the Pendeltåg network is to progressively deliver enhancements in the reliability and efficiency of the train service and to improve customer satisfaction. We will be adding 150 extra customer-facing staff to provide more assistance to our passengers. We will also be refurbishing the trains and the stations and installing better lighting systems to provide a more comfortable, welcoming and secure travelling environment,” said Mr Lincoln Leong, Chief Executive Officer of MTR Corporation. MTR will also work closely with the relevant transport and infrastructure authorities on the opening of the newly built Stockholm City Line (Citybanan) in 2017 which will provide two new stations and a dedicated tunnel for commuter trains through central Stockholm to enhance capacity in the busiest section of Sweden’s rail network. New trains will be added to the Stockholm Pendeltåg fleet in conjunction with the start of the City Line service. -End- About MTR Corporation MTR Corporation is regarded as one of the world’s leading railway operators for safety, reliability, customer service and cost efficiency. In its home base of Hong Kong, the Corporation operates nine commuter railway lines, a Light Rail network and a high-speed Airport Express link on which more than 5.5 million passenger trips are made on a normal week day. Another 4.9 million passenger trips are made on the rail services it operates outside Hong Kong in the Mainland of China, the United Kingdom, Sweden and Australia. In addition, the Corporation is involved in a range of railway construction projects as well as railway consultancy and contracting services around the world. Leveraging on its railway expertise, the Corporation is involved in the development of transit-related residential and commercial property projects, property management, shopping malls leasing and management, advertising media and telecommunication services. For more information about MTR Corporation, please visit www.mtr.com.hk. For more information about MTR Pendeltågen AB, please visit http://www.mtrnordic.se Photo captions: 1. CEO of MTR Nordic Mr Peter Viinapuu (4th from left) and CEO of MTR Pendeltågen Mr Dan Hildebrand (2nd from left) officiate at a ribbon-cutting ceremony at Stockholm Central Station to mark the start of MTR’s operations and maintenance concession for the Stockholm Pendeltåg commuter rail service. 2. The Pendeltåg commuter rail serves 53 stations on a 241-km network, connecting Stockholm to surrounding areas. Annex MTR Corporation’s railway business in Sweden Stockholm Metro (Tunnelbanan) More than 330 million passenger journeys a year on a 110-km route network with 100 stations Operated by MTR Tunnelbanan AB, a wholly owned subsidiary of MTR Corporation Concession began in 2009 with a six-year extension awarded to run through to 2023 Punctuality of the train service has increased from 92% to more than 98% under the concession Won the prestigious Swedish Quality Award in 2014 for its long-term, systematic approach to introducing quality improvements MTR Tech Provides high-quality rolling stock maintenance for the 500 train cars serving the Stockholm Metro High reliability standard of 3 million car-km of service per train-related fault for the C20 fleet (20+ years old) Delivers services to other train operators such as damage repairs, modification of cars, overhaul of components etc. MTR Express Premium quality intercity service between Stockholm and Gothenburg Operated under open access rules by MTR Express (Sweden) AB, a wholly owned subsidiary of MTR Corporation, since March 2015 Highest overall rating of any railway operator in Swedish Quality Index transport survey published in June 2016 Customer satisfaction above 90% Stockholm Pendeltåg Commuter rail service connecting Stockholm with surrounding areas Operated by MTR Pendeltågen AB from 11 December 2016 under a 10-year concession with a four-year extension option Carrying 87 million passengers a year on a network consisting of four rail lines with a total route length of 241 km and 53 stations .
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