3/14/2017 CYPRESS COLLEGE COURSE OUTLINE

Course Prefix & Number: MORT 402 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 402 C Course Title: Funeral Service Standards of Practice Units: 3 Lec Hours: Full Term Hrs/Wk. 3 Lab Hours: Full Term Hrs/Wk. 0 Scheduled Credit Hours: 0 Student Contact Hours: 54 Assignment Preparation Hours: 6 Prerequisite(s):

Validated on 01/19/2016 Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Admission into baccalaureate degree pilot program and completion of MORT 297 C. Term hours: 54 lecture. Designed to provide an integrative approach for ongoing development of critical thinking skills, best practices evaluation, and application of skills based competencies. Students will be challenged to integrate their learning from any previous funeral service, mortuary science or related training and education, past and present work settings as well as life experiences. This process will be facilitated through the development of a professional portfolio, collaborative group learning, class discussions and the use of blended learning approaches. Recommended: This course should be taken as soon as possible upon acceptance into the Baccalaureate Degree Completion Program. Field trips will be required.

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6025 1/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Admission into the baccalaureate degree pilot program, and completion of MORT 297 C. Term hours: 54 lecture. Designed to provide an integrative approach for ongoing development of critical thinking skills, best practices evaluation, and application of skills based competencies. Field trips will be required.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C B. Recognize the purpose of the FTC and its impact on funeral service C. Identify who must comply with the Federal Trade Commission Funeral Industry Practices rule D. Recognize the price disclosures required by the Federal Trade Commission Funeral Industry Practices Rule E. Distinguish what misrepresentations are prohibited by the Federal Trade Commission Funeral Industry Practices Rule F. Demonstrate the skills needed to write a business letter, resume, obituary, and speech outline

III. SLO(s):

A. Students will create a strategic plan for the development of a funeral service enterprise that incorporates previous funeral service, mortuary science or related training and education, past and present work settings as well as life experiences.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Plan and propose a strategic planning process for a funeral service enterprise, and complete a strategic plan. B. Evaluate various management theories and explain how each works in a variety of funeral service practices­­mortuaries, cemeteries, crematories, and personal care center environments. C. Assess leadership styles and evaluate the productivity of each in funeral service operations. D. Discuss the meaning of "corporate culture" and provide specific examples in at least three funeral service organizations. E. Compare major issues in developing an organization structure and evaluate the current structure of a funeral service operation.

V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Personalizing professional funeral service practices 1. How to personalize funeral arrangements – key stages a. First personal contact b. Arrangement conference c. Selection of services and merchandise items d. First viewing, visitation, or calling hours e. Final viewing f. Funeral service http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6025 2/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE g. Funeral procession h. The committal i. Post­funeral services j. Preneed and alternate selections 2. The funeral director as grief facilitator a. Dealing with loss: the process of mourning b. The purpose of memorialization rituals c. The role of funeral directors as grief facilitators d. How to be an effective grief facilitator e. Self­evaluation: the importance of the funeral director’s own needs and expectations 3. Celebrants, officiants, and funeral directors: a professional partnership a. Religion and its approach to death b. Meeting the needs of a diverse society c. The interprofessional team approach d. Fault lines and fallacies in funeral director­clergy relations e. Cooperation between clergy and funeral directors: encouraging prospects 4. Dealing with death: self­help support groups a. Why support groups can help people cope better with death and dying b. Awareness: key to helping others find help 5. Professional growth: educational opportunities for funeral directors a. Entry­level requirements for licensing b. Continuing education: voluntary and mandated c. Strategies for individual professional growth d. How to promote professional growth within the funeral home e. Professional growth: a continuing challenge B. Practice management and marketing for sustained profitability in funeral service 1. Guidelines for a successful funeral home accounting system a. Understanding finances: the accounting system b. Cash versus accrual accounting c. Why funeral homes should use the tax accounting method of recordkeeping d. What financial reports should contain e. How to read a balance sheet f. How to use financial records to improve business operations g. Key business entities and how they operate h. "S" corporations i. Identification numbers: why you need them 2. Changing patterns in funeral pricing a. How funeral pricing evolved b. Funeral pricing versus funeral quotation c. Consumerism and funeral pricing d. The adaptive funeral concept e. How to develop an accurate pricing plan f. A sound pricing system: an achievable goal for today's funeral service practitioners 3. How to establish a profitable merchandising system for goods and services a. Merchandising mortuary goods and services b. Merchandising cemetery goods and services c. Merchandising crematory goods and services 4. Importance of "good business" management: how to prove creditworthiness to the investors and creditors a. Need for information about the business b. Financial tests that can be used to judge the firm c. Would the banker give you a loan? http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6025 3/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE d. Charting direction­setting goals 5. How to improve personnel management in funeral service a. Two reasons why personnel management is critical to the funeral service industry b. Meeting the personnel needs of a funeral home c. Formulating an effective personnel policy d. Policy implementation and control: how to make your procedures work e. How to develop a manual of policies and practices f. Modern personnel policies and the future 6. Forms for use in a funeral service practice a. Basic forms for funeral journal book or folder b. Special forms and envelops c. Consumer/funeral director protection forms 7. Upgrading funeral service facilities: tips on relocating, remodeling, and replacing a. Getting started: develop a master plan b. Key requirements of a funeral service facility c. Preliminary planning when selecting a site d. How to achieve sound and practical architectural planning e. Preparing the preliminary drawings f. Setting a realistic budget for construction. g. The funeral home/mortuary h. Sample floor plan for a mortuary: with "add­on" advantages i. Views of exteriors of funeral homes/mortuaries 8. The law and funeral service practice a. How funeral service law evolved b. The legal right to a decent burial c. How the law protects the rights of the decedent d. The legal rights of survivors e. Enforcing the right of a "proper" burial f. The obligation to pay funeral expenses g. Funeral service licensees and licenses h. Laws and regulations affecting funeral service establishments i. Liabilities in funeral service practice 9. How to comply with the Federal Trade Commission Funeral Rule a. Determining who is covered by the rule b. Meeting the requirements for price disclosures c. How to avoid misrepresentation of fees: what may not be said to customers d. What funeral directors must supply and state or not state to their customers e. Key requirements of the FTC Warranty Act 10. Funeral service marketing, advertising, and public relations a. Funeral service marketing: why it needs to change b. Results­oriented advertising: an investment, not an expense c. Public relations efforts: a way to build relationships 11. The combination funeral home operation a. Evolution of the combination funeral home/cemetery b. How funeral homes and cemeteries operate c. Establishing the combination: is it better for a cemetery or a funeral home owner? d. What to do before considering a combination operation 12. Preneed: the trend toward prearranged funerals a. Preneed: an early opportunity for choice in funeral firm service b. Key prefunded programs and how they work c. Effects of preneed marketing d. How funeral firms are dealing with preneed: options http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6025 4/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE e. Financial considerations of preneed contracts f. Preneed insurance programs g. Laws and regulations controlling preneed programs 13. Mergers, acquisitions, and multiunit organizations a. Key reasons why funeral home owners desire an acquisition b. Interstate multiunit funeral homes c. Intrastate multiunit funeral homes d. Financial aspects of a merger or acquisition e. What to do when considering a merger or acquisition f. Merger and acquisitions for funeral homes in the future 14. How to conduct a funeral home appraisal a. How business value Is determined b. Approaches to estimating value c. How to decide which type of appraisals best for a firm d. How to judge financial performance e. How to measure return on investment f. How to place a value on goodwill g. How to determine salable tangible assets h. How to judge income capitalization potential i. Methods used in appraising real estate j. How to estimate cash flow k. Recognizing the limits of financeability 15. How to decide whether the funeral home should have a social network presence a. Factors that should not influence the decision b. Factors that should influence the decision c. How to benefit from using internet presence d. Specific types of social networks e. What to do when designing the online presence 16. Funeral service practice in the twenty­first century a. How funeral service practices have evolved b. Key factors that will determine the success of funeral service practice in the future

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Lecture/discussion B. Demonstration C. Collaborative Group Learning D. Article Handouts E. Multimedia Presentations F. Guest Speakers G. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Attendance/Class Participation B. Book/Film Reviews C. Class Work D. Critiques E. Essays F. Exams/Tests G. Homework http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6025 5/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE H. Individual and/or Group Projects I. Journals J. Oral Presentation K. Papers L. Portfolios M. Quizzes N. Research Papers/Projects

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Longenecker, J.G., Petty, J.W., Palich, L.E., & Hoy, F. (2016).Small Business Management: Launching & Growing Entrepreneurial Ventures (18 ed). Independence, KY: South­Western College .

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

X. ASSIGNMENTS:

A. Assignments that Demonstrate Critical Thinking 1. Students will develop strategic plans. 2. Students will critique peer projects and evaluate business strategic plans. 3. Students will design organizational charts that demonstrate line and staff functions in a particular funeral service operaiton. B. Writing Assignments and/or Proficiency Demonstration 1. Exams and essays that require describing management theories and explaining how each theory works in a variety of funeral service practice environments, describing the strategic planning process, defining leadership styles and evaluating the productivity of each, providing examples of corporate culture and discussing major issues in developing a funeral service organization structure. 2. Case study projects that apply course content to specific business situations in funeral service. 3. 8­10 page research paper on current professional practices in funeral service.

6025

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6025 6/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE

Course Prefix & Number: MORT 430 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 430 C Course Title: Cemetery and Crematory Operations Units: 3 Lec Hours: Full Term Hrs/Wk. 3 Lab Hours: Full Term Hrs/Wk. 0 Scheduled Credit Hours: 0 Student Contact Hours: 54 Assignment Preparation Hours: 6 Prerequisite(s):

Validated on 01/15/2016 Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C with a minimum grade of "C" Validated on 01/15/2016 Embalmer license and Funeral Director license, or funeral service practitioner certification Validated on 01/19/2016 Completion of or concurrent enrollment MORT 402 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Admission to Baccalaureate degree pilot program and completion of or concurrent enrollment in MORT 402 C, and completion of MORT 297 C. Term hours: 54 lecture. This is advanced course designed for the funeral service practitioner that surveys cemetery and crematory processes necessary with working with a funeral entity as well as examining the legal ramifications and notifications necessary when working with the bereaved families. Field trips will be required. Enrollment limited to those accepted into baccalaureate degree pilot program.

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5889 1/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Admission to Baccalaureate degree pilot program and completion of or concurrent enrollment in MORT 402 C, and completion of MORT 297 C. This advanced course is designed for the funeral service practitioner, surveys cemetery and crematory processes. Field trips will be required. Enrollment limited to those accepted into baccalaureate degree pilot program.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C B. Completion of or concurrent enrollment in MORT 402 *Plan and propose a strategic planning process for a funeral service enterprise, and complete a strategic plan. *Evaluate various management theories and explain how each works in a variety of funeral service practices­­mortuaries, cemeteries, crematories, and personal care center environments. *Assess leadership styles and evaluate the productivity of each in funeral service operations. *Discuss the meaning of "corporate culture" and provide specific examples in at least three funeral service organizations. *Compare major issues in developing an organization structure and evaluate the current structure of a funeral service operation.

III. SLO(s):

A. The student will practice and demonstrate proficiency in the following: 1) Demonstrate and explain adequate methods of disposition and memorialization of remains; 2) Demonstrate the proper disposal of noncombustible materials from the cremation process; 3) Demonstrate the proper use of cremation equipment, materials and sundries, as well as demonstrating proper positioning techniques and procedures for optimal incineration; 4) Document the conditions of decedent, embalming techniques & procedures, and conditions with detailed written reports.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Compare the primary responsibilities of the funeral director, including regulatory and legislative compliance, to those of a cemetery manager and crematory manager B. Explain terminology and differentiate considerations unique to cremation arrangements C. Relate knowledge of the specific vocabulary associated with funeral service to that required in cemetery and crematory operations D. Explain crematory law as applied to cremation facilities E. Demonstrate an understanding of generally accepted crematory practices. F. Demonstrate an understanding the parts of cremation equipment and merchandise G. Explain the various aspects of cremation as a form of disposition H. Identify the types of cemetery property available I. Demonstrate an understanding of cemetery equipment necessary to complete disposition J. Explain the types of memorialization available to the public K. Explain disposition trends within the funeral industry L. Prepare written documents that comply with legal requirements regarding disinterment, disposition, and interment of human remains. M. Identify and assess the legal requirements regarding cemetery interment rights, sales, and transfers. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5889 2/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE N. Formulate a plan to integrate legal requirements pertaining to cemetery maintenance, signage, and printed materials, and includes provisions for State reporting, mapping, property ownership documents, and interment records. O. Explain the terms, conditions, legal requirements, and charges itemized in cemetery contracts necessary for effective practice as a cemetery manager. P. Design a process to verify documentation prior to performing initial cremation procedures while using safety precautions. Q. Demonstrate the ability to perform administrative and record keeping procedures related to the safe and effective practice as a crematory manager, including the release of cremated remains and disposal of residue following cremation. R. Demonstrate an ability to perform the cremation process by documenting procedures, operating the chamber, monitoring cremation process, processing cremated remains, and preparing facility for the next cremation. S. Appraise the establishment, administration, and use of endowment and special care funds.

V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Cremation 1. History of Cremation a. Ancient Greeks b. Ancient Romans c. Ancient Scandinavians 2. Laws a. Definition of cremation b. Co­mingling c. Residual d. Keepsake e. Flag disposition f. Pets g. Right of control h. Shipping of an urn 3. Governmental oversight a. EPA b. OSHA c. AQMD d. FTC 4. Arranging for cremation a. Considerations b. Forms 5. Arranging for Disposition of cremated remains a. Discuss legal restrictions, local customs and options when applicable b. Methods 6. Merchandise a. Caskets b. Alternative containers c. Minimum urn d. Styles of urns e. Scattering urns f. Temporary containers g. Keepsakes h. Other post cremation merchandise 7. Cremation Procedure http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5889 3/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE a. Identification b. Pacemaker or other medical device c. Personal items d. Container e. Temperature f. Length of burn time g. Cool off h. Pulverization i. Placing in urn or suitable container j. Returning to the person who controls disposition 8. Services in conjunction with cremation a. Traditional service b. Memorial service c. Memorial gathering d. Graveside e. Committal at crematory f. Identification viewing g. Scattering h. Direct cremation i. Other alternatives 9. Final Disposition a. Cemetery b. Scattering at sea c. Scattering on land d. Residence e. Shipping out of area f. Splitting of cremated remains 10. Trends in Cremation B. Cemetery 1. History of American cemetery a. Early Colonial b. 19th Century c. 20th Century 2. History of American Memorial Parks a. 20th Century b. Perpetual care facilities 3. Government Oversight a. County assessor b. State c. Federal d. EPA e. OSHA f. FTC 4. Merchandise a. Markers/Memorials b. Outer burial containers c. Flower vases 5. Types of Cemetery property a. Nomenclature b. Grave space c. Niche d. Crypt e. Semi­private estate f. Scattering meadow or lawn http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5889 4/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE g. Ossuary h. Mausoleum 6. Interment procedure a. Dressing the interment site for service b. Verifying current location of interment c. Lowering device d. Witness of lowering and backfilling e. Attendees participating in interment f. Training of staff g. Re­laying of sod in grave space h. Installation of final marker 7. Relationship to community 8. Trends within the Cemetery

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Lecture/discussion B. Laboratory/Studio/Activity C. Demonstration D. Observation/Field Experience E. Clinical/Practicum/Internship F. Work Experience G. Collaborative Group Learning H. Article Handouts I. Multimedia Presentations J. Guest Speakers K. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Attendance/Class Participation B. Essays C. Exams/Tests D. Homework E. Individual and/or Group Projects F. Oral Presentation G. Papers H. Portfolios I. Quizzes J. Research Papers/Projects

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Lamers and Haberstein (2014).The History of American Funeral Directing (8 ed). Brookfield, WI: National Funeral Directors Association. Klicker, Ralph (2011).Funeral Directing & Funeral Service Mgmt (3 ed). Buffalo, NY: Thanos Institute. Kubasak, Michael (2007).Transversing the Minefield (1 ed). Pasadena, CA: LMG Publishing. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5889 5/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE DeArmond, Phillip (2003).Funeral Service Merchandising (1 ed). Cinncinatti: CCMS. Llewellyn, John (1998).A Cemetery should be forever (1 ed). Glendale, CA: Tropico. Fritch, J. & Altieri, J. C. (2014).Fires of Change: A comprehensive examination of cremation (1 ed). Edmond, OK: Funeral Service Education Resource Center.

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

X. ASSIGNMENTS:

A. Required Out­of­class Assignments (field trips or performances) 1. Visit a local crematory and interview the manager and operator 2. Visit a local cemetery/memorial park and interview the site manager B. Assignments that Demonstrate Critical Thinking 1. Create a portfolio of cemetery property as designed to attract perspective property owners 2. Create a cremation presentation for a local community group addressing questions about cremation and its relationship to the funeral service C. Writing Assignments and/or Proficiency Demonstration 1. Complete a written report identifying the different options of disposition located within a cemetery or memorial park 2. Complete a written report identifying the different options of cremation including final disposition.

5889

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5889 6/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE

Course Prefix & Number: MORT 450 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 450 C Course Title: Issues and Trends in Funeral Service Units: 3 Lec Hours: Full Term Hrs/Wk. 3 Lab Hours: Full Term Hrs/Wk. 0 Scheduled Credit Hours: 0 Student Contact Hours: 54 Assignment Preparation Hours: 6 Prerequisite(s):

Validated on 01/19/2016 Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C Validated on 01/19/2016 Completion of or concurrent enrollment MORT 402 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Admission to Baccalaureate degree pilot program and completion of or concurrent enrollment in MORT 402 C. Term hours: 54 lecture. Selected current issues of importance to the funeral service industry. Emphasis on issues impacting California funeral service practices.Field trips will be required. Enrollment limited to those accepted into baccalaureate degree pilot program.

B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Completion of or concurrent enrollment in MORT 402 C. Term hours: 54 lecture. Selected current issues of importance to the funeral service http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6026 1/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE industry. Emphasis on issues impacting California funeral service practices. Field trips will be required. Enrollment limited to those accepted into baccalaureate degree pilot program.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C B. Completion of or concurrent enrollment in MORT 402 *Plan and propose a strategic planning process for a funeral service enterprise, and complete a strategic plan. *Evaluate various management theories and explain how each works in a variety of funeral service practices­­mortuaries, cemeteries, crematories, and personal care center environments. *Assess leadership styles and evaluate the productivity of each in funeral service operations. *Discuss the meaning of "corporate culture" and provide specific examples in at least three funeral service organizations. *Compare major issues in developing an organization structure and evaluate the current structure of a funeral service operation.

III. SLO(s):

A. Identify and describe the various education, training and licensure requirements for professionals that work in funeral service. B. Identify the various government and private agencies that oversee, license, or accredit funeral service institutions. C. Describe the organization and settings of various funeral service operations.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Describe the impact of demographic factors of workforce composition and funeral service practice. B. Discuss emerging technologies that will affect funeral service practice. C. Discuss the relationship between the California Health and Safety Code and the California Code of Regulations. D. Understand the factors contributing to disposition costs and recent trends. E. Understand the nature and the concept of Hospice Care. F. Discuss quality of care/service and access issues resulting from multinational corporation ownership of local funeral service organizations. G. Describe the governance of modern funeral service practice including the organizational structure of the mortuary and the licensed staff. H. State the role alternative providers play in the delivery of deathcare. I. Discuss how technology influences today’s funeral service practitioner. J. Discuss the relationship between future trends, policy, safety, privacy, security, and current laws. K. Describe current laws, accreditation, licensure, and certification standards related to home deathcare from the national, state, local and practitioner levels. L. Describe the role the government plays in the U.S. deathcare practices. M. Discuss the definitions of disposition in terms of implication for the funeral service practitioner. N. Explain the primary objective of funeral service practice. O. Describe the government's role in the regulation of funeral service practice. P. Recognize the various types of funeral service professionals' characteristics, training, licensing requirements, and practice settings. Q. Discuss the role of non­licensed providers in deathcare. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6026 2/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE R. Discuss the functions and qualifications of health services administrators. S. Differentiate between licensure, certification, and accreditation. T. Discuss the various types of non­funeral home deathcare settings and services. U. State the basic philosophy of home deathcare and hospice care and describe the types of services each provides.

V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Evaluating funeral service information on the internet 1. Impact of internet in daily life 2. Kinds of information technology users 3. Online obituary information a. Internet sites b. Social network sites 4. National Funeral Directors Association (NFDA) a. Funeral service trends b. Evaluating information c. NFDA survey results and publications 5. Cremation Association of North America (CANA) a. Funeral service trends b. Evaluating information c. CANA survey results and publications 6. International Cemetery, Cremation and Funeral Association (ICCFA) a. Funeral service trends b. Evaluating information c. ICCFA survey results and publications 7. Centers for Disease Control and Prevention (CDC) Morbidity and Mortality Weekly Report (MMWR) a. Trends in morbidity and mortality b. Evaluating information c. CDC publications 8. Funeral Consumers Alliance (FCA) a. Funeral service trends b. Evaluating information c. FCA publications B. Deathcare practices 1. Basic components 2. International funeral service practices 3. United States deathcare practices 4. Continuum of need – preneed, at­need, aftercare 5. Home death care 6. Hospice care a. Organizational structure b. Palliative care 7. Death midwives 8. Funeral consultants 9. Ecologically­friendly (green) practices 10. Central care facility 11. Trade practitioners 12. Storefront operations 13. Home­based businesses 14. Miscellaneous a. Willed body programs http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6026 3/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE b. Inmate disposition c. Public administrator cases d. Coroner/medical examiner cases e. Veterans Affairs cases 15. State and federal disposition benefits 16. California state veterans cemeteries 17. Funeral homes combination operations 18. Complementary and alternative offerings 19. Reception arrangements 20. Concierge offerings 21. Deathcare trends C. Regulatory agencies and organizations 1. Federal regulatory agencies and organizations a. Introduction and history b. Definition of terms i. Accreditation ii. Certification iii. Licensure iv. Compliance c. Government Printing Office i. Code of Federal Regulations ii. Federal Register d. Department of Health and Human Services e. Federal Trade Commission f. Centers for Medicare and Medicaid Services g. Occupational Safety and Health Administration 2. California state­­public and private agencies a. Department of Consumer Affairs i. Cemetery and Funeral Bureau ii. Licensing and certification programs b. California Health and Human Services Agency c. California Department of Public Health 3. Legislation impacting the deathcare industry a. Health Insurance Portability and Accountability Act (HIPAA) b. Occupational Safety and Health Act (OSHA) c. Uniform Anatomical Gift Act (UAGA) d. Uniform Determination of Death Act (UDDA) e. Bereaved Consumers Bill of Rights 4. Regulation a. Agencies that regulate funeral service b. Regulatory mechanisms for occupations c. State licensure of practitioners 5. Regulatory trends D. Funeral service workforce 1. Practitioners a. Funeral director b. Service director c. Mortuary Manager 2. Funeral service professionals a. Education levels b. Funeral service practitioner i. Licensed embalmer ii. Licensed funeral director 3. Allied professions http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6026 4/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE a. Definition b. Career options c. California Economic Development Division (EDD) d. Licensing or certification of professions in California 4. Workforce trends

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Lecture/discussion B. Demonstration C. Collaborative Group Learning D. Article Handouts E. Multimedia Presentations F. Guest Speakers G. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Attendance/Class Participation B. Book/Film Reviews C. Class Work D. Critiques E. Essays F. Exams/Tests G. Homework H. Individual and/or Group Projects I. Journals J. Oral Presentation K. Papers L. Portfolios M. Quizzes N. Research Papers/Projects

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Slocum, J., & Carlson, L, (2011).Final Rights: Reclaiming the American Way of Death (1 ed). Hinesburg, VT: Upper Access, Inc. Webster, L. (2015).Planning Guide and Workbook for Home Funeral Families (1 ed). Everett, WA: CreateSpace Independent Publishing Platform. Belk, D., & Unullisi, K. (2015).Home Funeral Ceremonies: A primer to honor the dying and the dead with reverence, light­heartedness and grace (1 ed). Everett, WA: CreateSpace Independent Publishing Platform.

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6026 5/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE X. ASSIGNMENTS:

A. Assignments that Demonstrate Critical Thinking 1. Write research paper analyzing a current or emerging trend impacting funeral service practice and provide a plan for its implementation. B. Writing Assignments and/or Proficiency Demonstration 1. Write an 8 ­ 10 page paper analyzing a current or emerging trend impacting funeral service practice and provide a plan for its implementation. 2. Exams and essays that require student to describe trends and explain how each trends works in a variety of funeral service practice environments. 3. Case study projects will require students to apply course content to specific trends emerging in funeral service. 4. Students will write an 8­10 page research paper on current innovative practices in funeral service.

6026

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6026 6/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE

Course Prefix & Number: MORT 482 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 482 C Course Title: Clinical Embalming Externship Units: 4 Lec Hours: Full Term Hrs/Wk. 1 Lab Hours: Full Term Hrs/Wk. 9 TBA Credit Hours: 0 Student Contact Hours: 180 Assignment Preparation Hours: 2 Prerequisite(s):

Validated on 01/15/2016 Embalmer license and Funeral Director license, or funeral service practitioner certification Validated on 01/19/2016 Completion of or concurrent enrollment MORT 402 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Completion of or concurrent enrollment in MORT 402 C. Term hours: 18 lecture and 162 laboratory. This course is designed as a culmination of theory, practical knowledge and applied skills necessary to enhance the dead human remains through the embalming and restoration process. Field Trips may be required not to exceed $50. Enrollment limited to those accepted into baccalaureate degree pilot program.

B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Completion of or concurrent enrollment in MORT 402 C. This course is designed as a culmination of theory, practical knowledge and applied skills necessary to enhance the dead human remains through the embalming and http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5890 1/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE restoration process. Field Trips may be required not to exceed $50. Enrollment limited to those accepted into baccalaureate degree pilot program.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Explain how the handling, treatment and disposition of the dead human body meets the sociological, psychological, theological, physical and legal requirements of family and community; B. Identify the causes and manners of death whereby notification of death to public officials is required; C. Explain the concepts of sanitation, disinfection, temporary preservation, and restoration of human remains; D. Understand and employ the necessary terminology to facilitate communication with members of allied professions and the public; E. Explain and identify cooperation with professional agencies and their responsibilities with respect to the dead human body, agencies include but are not limited to, medical examiner and/or coroner, hospitals, organ procurement agencies, OSHA, FTC; F. Demonstrate and explain adequate methods of self­protection from communicable and infectious diseases, personal and environmental protective measures, and hazardous chemicals; G. Discuss and demonstrate safe environmental work practices through proper disposal of contaminated materials, and proper methods of disposal of blood and body fluids during and following the embalming process; H. Identify and demonstrate the ethical practices, legal and professional responsibilities associated with the custody, sheltering, identification, and preparation of the dead human body by the process of embalming or preparation without embalming; I. Integrate information learned in Microbiology, Anatomy, Pathology, Chemistry, and Restorative Art to predict a protocol to be used for the embalming process; Completion of or concurrent enrollment in MORT 402 A. Plan and propose a strategic planning process for a funeral service enterprise, and complete a strategic plan. B. Evaluate various management theories and explain how each works in a variety of funeral service practices­­mortuaries, cemeteries, crematories, and personal care center environments. C. Compare major issues in developing an organization structure and evaluate the current structure of a funeral service operation.

III. SLO(s):

A. the student will practice and demonstrate proficiency in the following: 1) Demonstrate and explain adequate methods of personal and environmental protective measures; 2) Demonstrate the proper disposal of contaminated materials from the embalming process, as well as blood and body fluids; 3) Demonstrate the proper use of embalming instruments, equipment and sundries, as well as demonstrating proper embalming techniques and procedures practiced in lab; 4) Document the conditions of a pre­ embalmed decedent, embalming techniques & procedures, and conditions of a post­ embalmed decedent with detailed written reports.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Demonstrate and describe the use of embalming instruments, equipment and sundries, and embalming techniques and procedures; http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5890 2/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE B. Describe the general chemical principles of embalming fluids and calculation, and summarize the chemical components; C. Describe the anatomical considerations for vessel sites and selections; D. Explain how the vascular system is used to distribute and diffuse embalming chemicals to the tissues of the body; E. Identify and document body conditions, embalming techniques and procedures performed with written embalming reports based on embalming analysis; F. Identify the treatment for organs and tissues recovered; G. Explain the problems caused by, and the embalming treatments for various causes of death, including but not limited to infections, communicable diseases, trauma, pathological conditions, and disaster situations; H. Explain and demonstrate the preparation of the infant, autopsy and non­autopsy embalming techniques and procedures; I. Explain and demonstrate cavity embalming procedures and postmortem conditions of discolorations, decomposition, dehydration, general body conditions, vascular difficulties, moisture considerations, radiation and their embalming treatments;

V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Autopsied cases 1. Types a. Hospital guidelines b. General medical examiner/coroner guidelines c. Considerations of autopsy treatment 2. Regional a. Cranial b. Thoracic/abdominal c. Spinal 3. Exploratory a. Organs missing b. Bones & tissues missing c. Skin missing 4. Partial autopsy a. Follow same procedure b. Components of a partial autopsy 5. General considerations in autopsy treatment a. Order in working b. Work practices controls c. Fluid strength d. Use of fluid dyes 6. Pressures and rates of flow 7. Drainage 8. Suggested order for preparation of the autopsied body 9. Preparation of the autopsied body 10. Supplemental hypodermic infection 11. Treatment of the viscera 12. Closure of the cavities a. Abdominal and thoracic b. Cranial cavity 13. Final procedures B. Organ/tissue recovery 1. Organs a. Heart http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5890 3/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE b. Lungs c. Kidney d. Liver e. Pancreas 2. Treatment 3. Tissue a. Eye b. Inner ear c. Skin d. Bone 4. Treatment a. Eye b. Inner ear c. Skin d. Bone 5. Consent for organ and tissue donation 6. Organ donors 7. Tissue donors a. Cornea removal b. Vertebral body donor c. Proximal humerus and scapula donors d. Skin donors e. Mandible donors f. Rib donors g. Temporal bone donors C. Operational procedures 1. Treatment of a body to be shipped out a. Pre­embalming analysis b. Embalming considerations c. Post­embalming preparation d. International considerations 2. Dressing, casketing and viewing a. Dressing b. Casketing c. Viewing and visitation room appearance Clinical competencies: A. Embalming clinical inlcudes active participation in at least ten (10) embalmings

B. The program must provide substantive evidence of the technical competence of each graduating student, performed by a qualified faculty member C. No more than five (5) students per case receiving credit for a specific embalming D. Active participation: hands­on learning to include, at a minimum, the following tasks: 1. raising vessels 2. mixing fluids 3. injecting fluids 4. aspiration 5. suturing incisions 6. posing features E. Embalming case reports validating the tasks performed by the student are required to include: 1. details of embalming treatments 2. case analysis, as well as types and quantities of embalming fluids used 3. detailed list of the student's participation in the case http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5890 4/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE 4. form that is uniform in nature as adopted by each program which is signed by both the student and preceptor

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Laboratory/Studio/Activity B. Demonstration C. Observation/Field Experience D. Clinical/Practicum/Internship E. Work Experience F. Collaborative Group Learning G. Article Handouts H. Multimedia Presentations I. Guest Speakers J. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Exams/Tests B. Individual and/or Group Projects C. Lab Activities D. Oral Presentation E. Research Papers/Projects F. Skills/Competency Tests

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Mayer, Robert G. (2011).Embalming: History, Theory and Practice (5 ed). New York: McGraw­Hill. Lamers and Haberstein (2014).History of American Funeral Directing (8 ed). Brookfield, WI: National Funeral Directors Association.

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

X. ASSIGNMENTS:

A. Required Out­of­class Assignments (field trips or performances) 1. The active participation in field trips to a funeral service provider in order to enhance the student's perception of the funeral industry B. Assignments that Demonstrate Critical Thinking 1. Active participation in the embalming process which will include evaluation of competency in vessel selection, chemical selection, feature setting, arterial injection, cavity treatment and incision suturing C. Writing Assignments and/or Proficiency Demonstration 1. Documentation of each individual case prepared during the lab session which will include the observation of the condition of the body as well as recording the procedures of embalming exercised by the student http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5890 5/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE

5890

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Course Prefix & Number: MORT 492 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 492 C Course Title: Funeral Service Externship Units: 4 Lec Hours: Full Term Hrs/Wk. 1 Lab Hours: Full Term Hrs/Wk. 9 TBA Credit Hours: 0 Student Contact Hours: 180 Assignment Preparation Hours: 2 Prerequisite(s):

Validated on 01/15/2016 Embalmer license and Funeral Director license, or funeral service practitioner certification Validated on 01/19/2016 Completion of or concurrent enrollment MORT 402 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Completion of or concurrent enrollment in MORT 402 C. Term hours: 18 lecture and 162 laboratory. This course is designed as a culmination of theory, practical knowledge and applied skills necessary to enhance memorialization of the dead human remains through the funeralization and disposition process. Field Trips may be required not to exceed $50. Enrollment limited to those accepted into the Baccalaureate Degree Pilot Program.

B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Completion of or concurrent enrollment in MORT 402 C. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5893 1/5 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE This course is designed as a culmination of theory, practical knowledge and applied skills necessary to enhance memorialization of the dead human remains through the funeralization and disposition process. Enrollment limited to those accepted into the Baccalaureate Degree Pilot Program.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C B. Completion of or concurrent enrollment in MORT 402 *Plan and propose a strategic planning process for a funeral service enterprise, and complete a strategic plan. *Evaluate various management theories and explain how each works in a variety of funeral service practices­­mortuaries, cemeteries, crematories, and personal care center environments. *Assess leadership styles and evaluate the productivity of each in funeral service operations. *Discuss the meaning of "corporate culture" and provide specific examples in at least three funeral service organizations. *Compare major issues in developing an organization structure and evaluate the current structure of a funeral service operation. C. Embalmer license and Funeral Director license, or funeral service practitioner certification

III. SLO(s):

A. The student will practice and demonstrate proficiency in the following: 1) Demonstrate and explain adequate methods of disposing of human remains; 2) Demonstrate the proper funeralization process for cremation, interment, donation to science, and forwarding/receiving of remains; 3) Demonstrate the proper use of funeral service equipment and sundries, as well as demonstrating proper counseling techniques and procedures; 4) Document the arrangements conference with detailed written reports.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Demonstrate and describe the use of funeral directing supplies, equipment and sundries, and funeral directing techniques and procedures B. Describe the general principles of funeralization, and summarize the service components C. Describe the considerations for funeral service types, sites and selections D. Explain how the state laws, rules, and regulations impact funeral service practices and procedures E. Identify and document locations, conditions, funeral directing techniques and procedures performed with written funeral directing reports based on funeral directing analysis F. Organize the process of disposition including burial and cremation G. Explain the problems caused by, and the funeral service options for various causes of death, including but not limited to infections and communicable diseases, trauma and pathological conditions, and disaster situations H. Explain and demonstrate the necessary preparations for an infant service, witness cremation ceremony, and funeral directing techniques and procedures when no remains are present

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5893 2/5 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Funeral Procedures 1. Notification of Death 2. Transfer of Remains B. At­Need Arrangement Conference 1. Event Planning 2. Government forms 3. Memorialization arrangements a. Religious Funeral Customs b. Non­religious Funeral Customs c. Fraternal and Military Customs 4. Disposition Options a. Cremation b. Burial c. Alternatives to Burial 5. Merchandise Options C. Pre­Need 1. Arrangements made in advance of need 2. Types of Arrangements 3. Funding Sources D. Directing the Funeral 1. Pre­Service Details 2. Attending the Service 3. Committal/Reception E. Post­Funeral Follow­Up F. Shipping Human Remains

Clinical Competencies:

A. Conducting arrangement conference for: 1. Funeral service 2. Memorial service 3. Direct cremation 4. Immediate burial B. Transfer of Remains: 1. To funeral home 2. To cemetery 3. To crematory 4. From hospital or other medical facility 5. From coroner office/medical examiner 6. From residence C. Directing: 1. Funeral Service 2. Memorial Service 3. Graveside Service 4. Committal Service

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Lecture/discussion B. Laboratory/Studio/Activity C. Demonstration D. Observation/Field Experience http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5893 3/5 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE E. Clinical/Practicum/Internship F. Work Experience G. Collaborative Group Learning H. Article Handouts I. Multimedia Presentations J. Guest Speakers K. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Attendance/Class Participation B. Critiques C. Exams/Tests D. Homework E. Individual and/or Group Projects F. Lab Activities G. Oral Presentation H. Papers I. Performances J. Portfolios K. Quizzes L. Research Papers/Projects M. Skills/Competency Tests

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Klicker, Ralph (2008).Funeral Directing and Funeral Service Management (3rd ed). Buffalo, NY: Thanos Institute. Abbott & Hast Publications "Various Articles." Mortuary Management 2016. National Funeral Directors Association "Various Articles." The Director 2016. ICCFA "Various Articles." ICCFA Magazine 2016. National Funeral Directors & Morticians Association "Various Articles." The Scope 2016.

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

X. ASSIGNMENTS:

A. Required Out­of­class Assignments (field trips or performances) 1. Students are required to locate a funeral home, cemetery, and crematory for the externship activities. B. Assignments that Demonstrate Critical Thinking 1. Making arrangements, transferring the remains, and directing funeral services requires critical thinking by the student as he/she evaluates the conditions, locations, and requirements of the task; determines the most effective method to accomplish disposition; and assesses the success of funeralization activities. C. Writing Assignments and/or Proficiency Demonstration http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=5893 4/5 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE 1. Proficiency will be reflected in the student's portfolio, which will include case reports documenting competency in: Conducting arrangement conferences; Transferring remains, and Directing services

5893

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Course Prefix & Number: MORT 495 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 495 C Course Title: Mortuary Jurisprudence Units: 3 Lec Hours: Full Term Hrs/Wk. 3 Lab Hours: Full Term Hrs/Wk. 0 Scheduled Credit Hours: 0 Student Contact Hours: 54 Assignment Preparation Hours: 6 Prerequisite(s):

Validated on 01/19/2016 Acceptance into baccalaureate degree pilot program Validated on 01/19/2016 Completion of or concurrent enrollment MORT 402 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Completion of or concurrent enrollment in MORT 402 C. Term hours: 54 lecture. This course is a continuation of MORT 285 C and provides the funeral service practitioner with a review of sources of law, state and federal laws and regulations pertaining to funeral service; as well as the legal and ethical aspects of being a licensed cemetery manager and crematory manager. Field trips will be required. Enrollment limited to those accepted into the baccalaureate degree pilot program.

B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Completion of or concurrent enrollment in MORT 402 C. This course provides the funeral service practitioner with a review of sources of law, state and federal laws and regulations pertaining to funeral service; as well as the legal and http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6028 1/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE ethical aspects of being a licensed cemetery manager and crematory manager. Field trips will be required.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C B. Completion of or concurrent enrollment in MORT 402 *Plan and propose a strategic planning process for a funeral service enterprise, and complete a strategic plan. *Evaluate various management theories and explain how each works in a variety of funeral service practices­­mortuaries, cemeteries, crematories, and personal care center environments. *Assess leadership styles and evaluate the productivity of each in funeral service operations. *Discuss the meaning of "corporate culture" and provide specific examples in at least three funeral service organizations. *Compare major issues in developing an organization structure and evaluate the current structure of a funeral service operation.

III. SLO(s):

A. Students will be able with a 75% or greater accuracy: 1. to define, analyze and apply a usable legal vocabulary (legalese) in the discussion of a variety of legal issues; 2. to identify, compare and contrast the roles of the legislatures, courts, and administrative agencies in the legal environment and identify; 3. to identify, analyze and apply the laws from various sources, including statutory law and judicial opinions; 4. to demonstrate their understanding of torts, crimes and contract law as they relate to the legal environment of business; and 5. to describe the progression of a civil lawsuit and solve legal problems in a logical and analytical manner.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Consider the ethical requirements of the funeral service profession B. Compare the requirements for funeral service practice and consider revocation of privileges to practice C. Differentiate the various types of ethical decision making using funeral service ethics and considering related legal issues D. Evaluate the methods used to prevent professional liability E. Appraise the responsibilities and practices as required by law. F. Analyze the formation of case law precedents in the United States.

V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Mortuary Jurisprudence and Ethical Behavior 1. Ethics a. Development b. Differences between ethics and law 2. Individual ethics a. Personal standards b. Professionalism 3. Ethics in funeral directing a. Client (family) facilitation b. Community relationships 4. Ethics in regard to the deceased http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6028 2/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE a. Confidentiality/privacy issues b. Professional procedures 5. Ethics within a funeral service operation a. Employer­employee relationships b. Accuracy and confidentiality of records c. Compliance with the federal & state laws, rules and regulations d. Unlicensed personnel e. Environmental issues 6. Publicity and Promotional Procedures a. Dealing with the media b. Publicity 7. Pre­Need ethics a. Pre­planned funeral arrangements b. Pre­funded funeral arrangements 8. Post­Need Ethics a. After care services b. Knowledge of community resources c. Professional referrals 9. Colleague relationships a. Promote understanding and cooperation b. Develop professional image c. Sharing of information and ideas d. Involvement in professional associations e. Sharing of personnel and equipment as necessary B. Funeral service (mortuary) law 1. Sources of funeral service law 2. The dead human body (corpse) 3. Property and Property rights in a dead human body 4. Obligations of final disposition 5. Duty of decent burial 6. Right to control final disposition 7. Liability for funeral expenses 8. Torts involving the dead human body 9. Other torts involving the funeral director 10. Mental anguish 11. Covenants not to compete 12. Bailee­bailor relationship 13. The funeral establishment 14. Cemeteries a. Classification i. Public ii. Private iii. National b. Location i. Zoning ordinances ii. Not a nuisance per se iii. Eminent domain c. Reasonable rules and regulations d. Discrimination i. Public ii. Private e. Sale of plots i. Acquire license/not real property ii. All rights subject to cemetery rules http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6028 3/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE f. Desecration of graves 15. Disinterment (exhumation) a. In the public interest b. For private reasons c. Right of disinterment i. May be governed by State statute ii. Right to control not necessarily the same person with initial right of disposition d. Necessary permits 16. Cremation a. Authorization b. Permit(s) c. Disposition of cremated remains d. Unclaimed cremated remains e. Torts C. State statutes, rules and regulations 1. Funeral director/embalmer shall not exceed limitations as prescribed by the state, including: a. Removal of remains without authority b. Embalming without authority c. Conducting a funeral without authority d. Disposition of remains without authority e. Mutilation in preparation or restoration of remains f. Hold him/herself out to perform duties outside the scope of his/her licensure g. Failure to surrender or dispose of remains upon request h. Committing acts which are illegal i. Pre­need requirements 2. Transportation of the dead a. Secure proper permits b. Methods of shipment i. Common carrier ii. Contract carrier iii. Private carrier c. Restrictions due to cause of death d. Preparation for shipment e. Transportation– forwarding and receiving remains i. Purpose of transportation – including but not limited to: a. For embalming or cremation b. For final disposition c. To another funeral establishment d. For anatomical purposes f. Fulfill laws relative to: i. Departments of health ii. State boards iii. Intrastate and interstate commerce 3. Qualifications for funeral director/mortician/embalmer/practitioner license a. Age b. Citizenship c. Residency d. Moral and legal character e. Formal education i. High school or equivalency ii. College http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6028 4/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE iii. ABFSE accredited program f. Apprenticeship/internship/residency g. Board examinations i. Written ii. Practical iii. Oral h. Fees i. Continuing education 4. Grounds for revocation, suspension, or refusal to renew or issue licenses a. Individual b. Establishment 5. Requirements for conducting funerals 6. Vital statistics 7. Regulatory agency procedures 8. Reciprocity, endorsement and courtesy cards D. Federal statutes, rules, and regulations which impact funeral service 1. ADA 2. OSHA 3. FTC 4. Fair Labor Standards Act ­ wage and hour law 5. Fair Credit Reporting 6. EPA 7. Truth­In­Lending 8. Gramm­Leach­ Bliley Act 9. EEOC 10. Magnuson­Moss Warranty Act

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Lecture/discussion B. Laboratory/Studio/Activity C. Collaborative Group Learning D. Article Handouts E. Multimedia Presentations F. Guest Speakers G. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Attendance/Class Participation B. Book/Film Reviews C. Class Work D. Critiques E. Essays F. Exams/Tests G. Homework H. Individual and/or Group Projects I. Journals J. Juries K. Oral Presentation L. Papers M. Portfolios http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6028 5/6 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE N. Quizzes O. Research Papers/Projects

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Neubauer, D. W., & Meinhold, S. S. (2013).Judicial Process: Law, Courts, and Politics in the United States (6 ed). Boston: Wadsworth. Federal Trade Commission Complying with the Funeral Rule. Government Printing Office., 08­01­2014. Abbott & Hast Publications "Mortuary Management." Abbott & Hast Publications Volume Current 2016. NFDA "The Director." National Funeral Directors Association Volume Current 2016. Kates Boylston "American Funeral Director." Kates Boylston Publishing Volume Current 2016.

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

X. ASSIGNMENTS:

A. Assignments that Demonstrate Critical Thinking 1. Write an 8 ­ 10 page paper analyzing a current legal issue impacting funeral service practice and provide a remedy for its resolution. B. Writing Assignments and/or Proficiency Demonstration 1. Write an 8 ­ 10 page paper analyzing a current legal issue impacting funeral service practice and provide a remedy for its resolution. 2. Demonstrate the knowledge required to successfully pass the crematory manager or cemetery manager examination.

6028

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Course Prefix & Number: MORT 497 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 497 C Course Title: Funeral Service Practicum I Units: 2 – 12 Lec Hours: Full Term Hrs/Wk. 1 Lab Hours: Full Term Hrs/Wk. 3.00 ­ 33.00 TBA Credit Hours: 0 Student Contact Hours: 72 – 612 Assignment Preparation Hours: 2 Prerequisite(s):

Validated on 01/16/2016 Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C Validated on 01/19/2016 Completion of or concurrent enrollment MORT 402 C Validated on 01/19/2016 Completion of or concurrent enrollment MORT 430 C Validated on 01/19/2016 Completion of or concurrent enrollment MORT 450 C Validated on 01/19/2016 Completion of or concurrent enrollment MORT 495 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Completion of or concurrent enrolment in MORT 402 C. Term hours: 18 lecture and 54­594 laboratory. This course provides practical experience in embalming, funeral directing, cemetery operations, and crematory operations in a mortuary/funeral home, cemetery or crematory environment under the supervision of a licensed funeral service practitioner. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6029 1/8 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE It includes active participation in planning and directing of ten or more funerals. This course is one of two capstone courses of the major. It is to be taken only after all other MORT courses have been passed, except co­requisite(s), and is to be taken in the semester prior to graduation. Enrollment limited to those accepted into the baccalaureate degree pilot program.

B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Completion of or concurrent enrolment in MORT 402 C. Term hours: 18 lecture and 54­594 laboratory. This course provides practical experience in embalming, funeral directing, cemetery operations, and crematory operations in a mortuary/funeral home, cemetery or crematory environment. Enrollment limited to those accepted into the baccalaureate degree pilot program.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Acceptance into baccalaureate degree pilot program upon completion of all required lower division courses and completion of MORT 297 C B. Completion of or concurrent enrollment in MORT 402 *Plan and propose a strategic planning process for a funeral service enterprise, and complete a strategic plan. *Evaluate various management theories and explain how each works in a variety of funeral service practices­­mortuaries, cemeteries, crematories, and personal care center environments. *Assess leadership styles and evaluate the productivity of each in funeral service operations. *Discuss the meaning of "corporate culture" and provide specific examples in at least three funeral service organizations. *Compare major issues in developing an organization structure and evaluate the current structure of a funeral service operation. C. Completion of of concurrent enrollment in MORT 495 *Consider the ethical requirements of the funeral service profession *Compare the requirements for funeral service practice and consider revocation of privileges to practice *Differentiate the various types of ethical decision making using funeral service ethics and considering related legal issues *Evaluate the methods used to prevent professional liability *Appraise the responsibilities and practices as required by law. *Analyze the formation of case law precedents in the United States. D. Completion of or concurrent enrollment in MORT 430 *Compare the primary responsibilities of the funeral director, including regulatory and legislative compliance, to those of a cemetery manager and crematory manager *Explain terminology and differentiate considerations unique to cremation arrangements *Relate knowledge of the specific vocabulary associated with funeral service to that required in cemetery and crematory operations *Explain crematory law as applied to cremation facilities *Demonstrate an understanding of generally accepted crematory practices. *Demonstrate an understanding the parts of cremation equipment and merchandise *Explain the various aspects of cremation as a form of disposition *Identify the types of cemetery property available *Demonstrate an understanding of cemetery equipment necessary to complete disposition *Explain the types of memorialization available to the public *Explain disposition trends within the funeral industry *Prepare written documents that comply with legal requirements regarding disinterment, disposition, and interment of human remains. *Identify and assess the legal requirements regarding cemetery interment rights, sales, and transfers. *Formulate a plan to integrate legal requirements pertaining to cemetery maintenance, signage, and printed materials, and includes provisions for State reporting, mapping, property ownership documents, and interment records. *Explain the terms, conditions, legal requirements, and charges http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6029 2/8 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE itemized in cemetery contracts necessary for effective practice as a cemetery manager. *Design a process to verify documentation prior to performing initial cremation procedures while using safety precautions. *Demonstrate the ability to perform administrative and record keeping procedures related to the safe and effective practice as a crematory manager, including the release of cremated remains and disposal of residue following cremation. E. Completion of or concurrent enrollment in MORT 450 *Describe the impact of demographic factors of workforce composition and funeral service practice. *Discuss emerging technologies that will affect funeral service practice. *Discuss the relationship between the California Health and Safety Code and the California Code of Regulations. Understand the factors contributing to disposition costs and recent trends. *Understand the nature and the concept of Hospice Care. *Discuss quality of care/service and access issues resulting from multinational corporation ownership of local funeral service organizations. *Describe the governance of modern funeral service practice including the organizational structure of the mortuary and the licensed staff. *State the role alternative providers play in the delivery of deathcare. *Discuss how technology influences today’s funeral service practitioner. *Discuss the relationship between future trends, policy, safety, privacy, security, and current laws. *Describe current laws, accreditation, licensure, and certification standards related to home deathcare from the national, state, local and practitioner levels. *Describe the role the government plays in the U.S. deathcare practices. *Discuss the definitions of disposition in terms of implication for the funeral service practitioner. *Explain the primary objective of funeral service practice. *Describe the government's role in the regulation of funeral service practice. *Recognize the various types of funeral service professionals' characteristics, training, licensing requirements, and practice settings. *Discuss the role of non­licensed providers in deathcare. *Discuss the functions and qualifications of health services administrators. *Differentiate between licensure, certification, and accreditation. *State the basic philosophy of home deathcare and hospice care and describe the types of services each provides.

III. SLO(s):

A. The student will practice and demonstrate appropriate & ethical demeanor towards the dead human body as well as follow funeral industry professionals.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Establish effective counseling relationships with client families. B. Demonstrate acceptable ethical standards and practices. C. Effectively work with the mortuary and cemetery staff to help client families design activities that appropriate funeralize their loved one, which could include transferring remains, directing services, providing transportation for the client family, and related memorialization activities. D. Demonstrate appropriate cultural and religious practices in the design and delivery of funeralization services. E. Recognize symptoms of complicated grief requiring professional intervention and communicate the information to the managing funeral director. F. Demonstrate effective writing skills and complete appropriate documents, reports, and applications in a clear, concise, and timely manner. G. Demonstrate knowledge about funeral service practice, its aims and objectives, and licensees and their responsibilities. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6029 3/8 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE H. Formulate and document a complete disposition via cremation and burial, including preparation of government documents and memorialization materials. I. Demonstrate knowledge of community resources pertaining to death, dying, grief and mourning. Lead/co­lead and/or supervise bereavement support group activities. J. Demonstrate professional behavior in the funeral service setting, including punctuality, appropriate work attire, and fulfilling duties.

V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Program and Placement Overview 1. Finding and choosing a practicum location 2. Maximizing your practicum experience 3. Resources in the field B. Professional Issues 1. Understanding the role of a funeral service practitioner 2. Becoming a professional a. Resume development b. Drafting the cover letter c. Professional development certifications 3. Working as a team member C. Ethical and Legal Issues 1. Ethical principles and standards 2. Competence 3. Confidentiality 4. Relationships 5. Legal issues D. Supervision 1. Academic and clinical supervision relationships 2. Placement agreements 3. Evaluation and supervision E. Funeral Arrangements 1. Understanding your client family 2. Describing options for disposition 3. Methods of memorialization 4. Funeralization practices 5. Coordinating disposition with cemetery/crematory 6. Completing the arrangements documentation 7. Event planning F. Working with Diversity 1. Multicultural practices 2. Self­awareness 3. Cultural and religious sensitivity G. Documentation and Report Writing 1. Purpose of documentation 2. Arrangement and service notes 3. Case report writing 4. Professional terminology and using appropriate language 5. Organization and submission guidelines H. Stress and Working in the Funeral Service Profession 1. Sources and effects of stress 2. Professional development and self­care I. Crisis Intervention for Client Families 1. Observing and attending http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6029 4/8 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE 2. Recognizing risks 3. Suicidal individuals 4. Dangerous individuals and situations 5. Responding appropriately J. Transition and the Practicum 1. Client family follow­up 2. Supervisory evaluations 3. Professional relationships K. Professional Development 1. Learning from practicum experiences 2. Pursuing a career in funeral service practice 3. Defining educational goals and further professional development

Clinical competencies ­ Funeral Directing: A. Creation and utilization of the following forms: 1. First call sheets 2. Arrangement worksheet 3. General Price List 4. Casket Price List 5. Outer Burial Price List 6. Embalming Authorization form 7. Cremation Authorization form B. Notification of death/first call: demonstration of the process of receiving five (5) first calls/notification of death C. Transfer of remains/body removal: demonstration of the process of performing a body removal 1. To funeral home 2. To cemetery 3. To crematory 4. From hospital or other medical facility 5. From coroner office/medical examiner 6. From residence D. Arrangement Conference: participation (observation or assistance) in five arrangement conferences 1. As part of the Arrangement Conference, preparation of the following forms: a. Death Certificate b. Burial Transit permit c. Social Security form d. Death notice e. Obituary f. Statement of Funeral Good and Services Selected g. Veterans Flag application and Burial benefits forms 2. Conducting arrangement conference for: a. Funeral service b. Memorial service c. Direct cremation d. Immediate burial E. Funeral Observation: observation of five funeral related services. Three of the five must be 1. Liturgical 2. Non­liturgical 3. Secular 4. Chapel 5. Graveside http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6029 5/8 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE 6. Military 7. Fraternal 8. Memorial (without the casketed human remains) 9. Direct Cremation 10. Directing: a. Funeral Service b. Memorial Service c. Graveside Service d. Committal Service 11. To receive credit,required documentation of the service (via service folder, obituary, prayer card, or other artifacts), his/her level of participation in the activity and designation of the participants involved (clergy, celebrant, FD, family, or others) must be provided 12. Documentation of level of participation must be certified by the preceptor/funeral director, or the instructor 13. In order to receive credit for participation, each student must complete a detailed funeral check­list. Task completion must be verified by the signature of the student and the funeral director, for an off­campus location, Or, the student and instructor 14. The check­list must indicate the level of participation: i.e. lead role, assist, observe, etc. Clinical competencies ­ embalming:

A. Embalming clinical includes active participation in at least ten (10) embalmings

B. The program must provide substantive evidence of the technical competence of each graduating student, performed by a qualified faculty member

C. No more than five (5) students per case receiving credit for a specific embalming

D. Active participation: hands­on learning to include, at a minimum, the following tasks:

1. raising vessels, 2. mixing fluids 3. injecting fluids 4. aspiration 5. suturing incisions 6. posing features E. Embalming case reports validating the tasks performed by the student are required to include: 1. details of embalming treatments 2. case analysis, as well as types and quantities of embalming fluids used 3. detailed list of the student's participation in the case

4. form that is uniform in nature as adopted by each program which is signed by both the student and preceptor

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Lecture/discussion B. Laboratory/Studio/Activity http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6029 6/8 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE C. Demonstration D. Observation/Field Experience E. Clinical/Practicum/Internship F. Work Experience G. Collaborative Group Learning H. Article Handouts I. Multimedia Presentations J. Guest Speakers K. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Attendance/Class Participation B. Book/Film Reviews C. Class Work D. Critiques E. Essays F. Exams/Tests G. Homework H. Individual and/or Group Projects I. Journals J. Juries K. Lab Activities L. Oral Presentation M. Papers N. Performances O. Portfolios P. Quizzes Q. Research Papers/Projects R. Skills/Competency Tests

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Wolfelt, A. D. (2014).Educating the Families You Serve About the WHY of the Funeral: A Guide for Funeral Home Staff (1 ed). Fort Collins: Center for Loss and Life Transitions.

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

X. ASSIGNMENTS:

A. Assignments that Demonstrate Critical Thinking 1. Lecture content exam(s) consisting of any of the following question formats: true­false, multiple choice, short answer, matching, and/or essay. 2. Participation in class discussions. 3. Weekly practicum experience journal entries. 4. Written assignments. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6029 7/8 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE B. Writing Assignments and/or Proficiency Demonstration 1. Write an 8­10 page paper describing and demonstrating knowledge about the practicum placement setting. 2. Write an 8 ­ 10 page paper emphasizing appropriate work practices for the funeral service professional in the context of the practicum placement setting. 3. Write a 3­5 page paper describing a specific funeral arrangement, with associated ceremonies, and method of final disposition. 4. Write case notes based on practicum placement setting experiences. 5. Evaluation by practicum placement setting supervisor. 6. Essay questions as part of in­class exams based on course content. 7. Instructor site visit. C. TBA Activities 1. Fifty­four to five hundred ninety­four (54­594 total: 3­33 hours per week or a schedule to be arranged in advance) hours of supervised practicum experience.

6029

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Course Prefix & Number: MORT 498 C CC Approved: 05/24/16 DCCC Approved: 06/07/16 Board Approved: 06/28/16

CYPRESS COLLEGE COURSE OUTLINE

Division: Health Science Department/Subject Area: Mortuary Science Course Prefix: MORT Course Number: 498 C Course Title: Funeral Service Practicum II Units: 2 – 12 Lec Hours: Full Term Hrs/Wk. 1 Lab Hours: Full Term Hrs/Wk. 3.00 ­ 33.00 TBA Credit Hours: 0 Student Contact Hours: 72 – 612 Assignment Preparation Hours: 2 Prerequisite(s):

Validated on 01/19/2016 MORT 497 C

Corequisite(s):

None

Advisory(ies):

None

I. DESCRIPTIONS

A. CATALOG DESCRIPTION

Prerequisite: Completion of or concurrent enrolment in MORT 497 C. Continuation of MORT 497 C. Term hours: 18 lecture and 54­594 laboratory. This course provides practical experience in embalming, funeral directing, cemetery operations, and crematory operations in a mortuary/funeral home, cemetery or crematory environment under the supervision of a licensed funeral service practitioner. It includes active participation in planning and directing of ten or more funerals. This course is one of two capstone courses of the major. It is to be taken only after all other MORT courses have been passed, except co­requisite(s), and is to be taken in the semester prior to graduation. Enrollment limited to those accepted into the baccalaureate degree pilot program.

B. SCHEDULE DESCRIPTION (max 2 lines):

Prerequisite: Completion of or concurrent enrolment in MORT 497 C. Continuation of http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6030 1/7 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE MORT 497 C. Term hours: 18 lecture and 54­594 laboratory.This course provides practical experience in embalming, funeral directing, cemetery operations, and crematory operations in a mortuary/funeral home, cemetery or crematory environment.

II. ENTRY LEVEL SKILLS AND KNOWLEDGE (To be completed if required by Prerequisite Policy) Upon entering this course, the student needs to be able to: A. Establish effective counseling relationships with client families. B. Demonstrate acceptable ethical standards and practices. C. Effectively work with the mortuary and cemetery staff to help client families design activities that appropriate funeralize their loved one, which could include transferring remains, directing services, providing transportation for the client family, and related memorialization activities. D. Demonstrate appropriate cultural and religious practices in the design and delivery of funeralization services. E. Recognize symptoms of complicated grief requiring professional intervention and communicate the information to the managing funeral director. F. Demonstrate effective writing skills and complete appropriate documents, reports, and applications in a clear, concise, and timely manner. G. Demonstrate knowledge about funeral service practice, its aims and objectives, and licensees and their responsibilities. H. Formulate and document a complete disposition via cremation and burial, including preparation of government documents and memorialization materials. I. Demonstrate knowledge of community resources pertaining to death, dying, grief and mourning. Lead/co­lead and/or supervise bereavement support group activities. J. Demonstrate professional behavior in the funeral service setting, including punctuality, appropriate work attire, and fulfilling duties.

III. SLO(s):

A. The student will practice and demonstrate appropriate & ethical demeanor towards the dead human body as well as follow funeral industry professionals.

IV. INSTRUCTIONAL OBJECTIVES (Use measurable objectives only) Upon completion of this course, the student will be able to: A. Establish effective counseling relationships with client families. B. Demonstrate acceptable ethical standards and practices. C. Effectively work with the mortuary and cemetery staff to help client families design activities that appropriate funeralize their loved one, which could include transferring remains, directing services, providing transportation for the client family, and related memorialization activities. D. Demonstrate appropriate cultural and religious practices in the design and delivery of funeralization services. E. Recognize symptoms of complicated grief requiring professional intervention and communicate the information to the managing funeral director. F. Demonstrate effective writing skills and complete appropriate documents, reports, and applications in a clear, concise, and timely manner. G. Demonstrate knowledge about funeral service practice, its aims and objectives, and licensees and their responsibilities. H. Formulate and document a complete disposition via cremation and burial, including preparation of government documents and memorialization materials. http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6030 2/7 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE I. Demonstrate knowledge of community resources pertaining to death, dying, grief and mourning. Lead/co­lead and/or supervise bereavement support group activities. J. Demonstrate professional behavior in the funeral service setting, including punctuality, appropriate work attire, and fulfilling duties. K. Complete a total of 16 units of Funeral Service Practicum coursework while enrolled in MORT 497 C and MORT 498 C and met all ABFSE competency requirements in embalming and funeral directing.

V. COURSE CONTENT AND SCOPE (instructional topics or units)

A. Program and Placement Overview 1. Finding and choosing a practicum location 2. Maximizing your practicum experience 3. Resources in the field B. Professional Issues 1. Understanding the role of a funeral service practitioner 2. Becoming a professional 3. Working as a team member C. Ethical and Legal Issues 1. Ethical principles and standards 2. Competence 3. Confidentiality 4. Relationships 5. Legal issues D. Supervision 1. Academic and clinical supervision relationships 2. Placement agreements 3. Evaluation and supervision E. Funeral Arrangements 1. Understanding your client family 2. Describing options for disposition 3. Methods of memorialization 4. Funeralization practices 5. Coordinating disposition with cemetery/crematory 6. Completing the arrangements documentation 7. Event planning F. Working with Diversity 1. Multicultural practices 2. Self­awareness 3. Cultural and religious sensitivity G. Documentation and Report Writing 1. Purpose of documentation 2. Arrangement and service notes 3. Case report writing 4. Professional terminology and using appropriate language 5. Organization and submission guidelines H. Stress and Working in the Funeral Service Profession 1. Sources and effects of stress 2. Professional development and self­care I. Crisis Intervention for Client Families 1. Observing and attending 2. Recognizing risks 3. Suicidal individuals http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6030 3/7 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE 4. Dangerous individuals and situations 5. Responding appropriately J. Transition and the practicum 1. Client family follow­up 2. Supervisory evaluations 3. Professional relationships K. Professional Development 1. Learning from practicum experiences 2. Pursuing a career in funeral service practice 3. Defining educational goals and further professional development L. Cemetery operations 1. Lots, plots, sections, blocks 2. Mapping cemetery inventory 3. Transfer of title 4. Interment rights 5. Family plot laws M. Crematory operations 1. Authorization for cremation 2. Chamber operation and maintenance 3. Scheduling cremations 4. Processing of cremated remains 5. Release and disposition of cremated remains Clinical competencies ­ Funeral Directing: A. Creation and utilization of the following forms: 1. First call sheets 2. Arrangement worksheet 3. General Price List 4. Casket Price List 5. Outer Burial Price List 6. Embalming Authorization form 7. Cremation Authorization form B. Notification of death/first call: demonstration of the process of receiving five (5) first calls/notification of death C. Transfer of remains/body removal: demonstration of the process of performing a body removal 1. 2. To funeral home 3. To cemetery 4. To crematory 5. From hospital or other medical facility 6. From coroner office/medical examiner 7. From residence D. Arrangement Conference: participation (observation or assistance) in five arrangement conferences 1. As part of the Arrangement Conference, preparation of the following forms: a. Death Certificate b. Burial Transit permit c. Social Security form d. Death notice e. Obituary f. Statement of Funeral Good and Services Selected g. Veterans Flag application and Burial benefits forms 2. Conducting arrangement conference for: a. Funeral service http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6030 4/7 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE b. Memorial service c. Direct cremation d. Immediate burial E. Funeral Observation: observation of five funeral related services. Three of the five must be 1. Liturgical 2. Non­liturgical 3. Secular 4. Chapel 5. Graveside 6. Military 7. Fraternal 8. Memorial (without the casketed human remains) 9. Direct Cremation 10. Directing: a. Funeral Service b. Memorial Service c. Graveside Service d. Committal Service 11. To receive credit,required documentation of the service (via service folder, obituary, prayer card, or other artifacts), his/her level of participation in the activity and designation of the participants involved (clergy, celebrant, FD, family, or others) must be provided 12. Documentation of level of participation must be certified by the preceptor/funeral director, or the instructor 13. In order to receive credit for participation, each student must complete a detailed funeral check­list. Task completion must be verified by the signature of the student and the funeral director, for an off­campus location, Or, the student and instructor 14. The check­list must indicate the level of participation: i.e. lead role, assist, observe, etc. Clinical competencies ­ embalming:

A. Embalming clinical includes active participation in at least ten (10) embalmings

B. The program must provide substantive evidence of the technical competence of each graduating student, performed by a qualified faculty member

C. No more than five (5) students per case receiving credit for a specific embalming

D. Active participation: hands­on learning to include, at a minimum, the following tasks:

1. raising vessels, 2. mixing fluids 3. injecting fluids 4. aspiration 5. suturing incisions 6. posing features E. Embalming case reports validating the tasks performed by the student are required to include: 1. details of embalming treatments 2. case analysis, as well as types and quantities of embalming fluids used http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6030 5/7 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE 3. detailed list of the student's participation in the case

4. form that is uniform in nature as adopted by each program which is signed by both the student and preceptor

VI. INSTRUCTIONAL METHODOLOGIES (instructor initiated learning strategies):

A. Lecture/discussion B. Laboratory/Studio/Activity C. Demonstration D. Observation/Field Experience E. Clinical/Practicum/Internship F. Collaborative Group Learning G. Article Handouts H. Multimedia Presentations I. Guest Speakers J. Web Enhanced

VII. MULTIPLE METHODS OF EVALUATION (measurements of student achievement):

A. Attendance/Class Participation B. Book/Film Reviews C. Class Work D. Critiques E. Essays F. Exams/Tests G. Homework H. Individual and/or Group Projects I. Journals J. Lab Activities K. Oral Presentation L. Papers M. Portfolios N. Quizzes O. Research Papers/Projects P. Skills/Competency Tests

VIII. LIST RECOMMENDED TEXTBOOKS: Texts such as the following are appropriate:

Wolfelt, A. D. (2014).Educating the Families You Serve About the WHY of the Funeral: A Guide for Funeral Home Staff (1 ed). Fort Collins: Center for Loss and Life Transitions.

IX. LIST SUPPLEMENTAL TEXTBOOKS OR MATERIALS: Supplemental Reading or materials such as the following are appropriate:

http://www.curricunet.com/Cypress/reports/course_outline_html.cfm?courses_id=6030 6/7 3/14/2017 CYPRESS COLLEGE COURSE OUTLINE X. ASSIGNMENTS:

A. Assignments that Demonstrate Critical Thinking 1. Lecture content exam(s) consisting of any of the following question formats: true­false, multiple choice, short answer, matching, and/or essay. 2. Participation in class discussions. 3. Weekly practicum experience journal entries. 4. Written assignments. B. Writing Assignments and/or Proficiency Demonstration 1. Write an 8­10 page paper describing and demonstrating knowledge about the practicum placement setting. 2. Write an 8 ­ 10 page paper emphasizing appropriate work practices for the funeral service professional in the context of the practicum placement setting, with specific emphasis on crematory and cemetery operations. 3. Write a 3­5 page paper describing a specific funeral arrangement, with associated ceremonies, and method of final disposition, with specific emphasis on cemetery and crematory operations. 4. Write case notes based on practicum placement setting experiences. 5. Evaluation by practicum placement setting supervisor. 6. Essay questions as part of in­class exams based on course content. 7. Instructor site visit. C. TBA Activities 1. Fifty­four to five hundred ninety­four (54­594 total: 3­33 hours per week or a schedule to be arranged in advance) hours of supervised practicum experience.

6030

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