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ISO 22319:2017 Only only. use WB11885_BSI_StandardCovs_2013_AW.indd 1 Personal BSI StandardsPublication emergency. volunteers involvement ofspontaneous Guidelines forplanningthe — Community resilience — Security andresilience COVID-19 during access Limited UK. BSI by Provided BS ISO22319:2017 15/05/2013 15:06 BS ISO 22319:2017 BRITISH STANDARD National foreword This British Standard is the UK implementation of ISO 22319:2017. The UK participation in its preparation was entrusted to Technical Committee SSM/1, Societal security management. A list of organizations represented on this committee can be obtained on request to its secretary. This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct only. application. © The British Standards Institution 2017. use Published by BSI Standards Limited 2017 ISBN 978 0 580 89491 6 ICS 03.100.01 Personal Compliance with a British Standard cannot confer immunity from legal obligations. This British Standard was published under the authority of the Standards Policy and Strategy Committee on 30 April 2017. emergency. Amendments/corrigenda issued since publication Date Text affected COVID-19 during access Limited UK. BSI by Provided BS ISO 22319:2017 INTERNATIONAL ISO STANDARD 22319 First edition 2017-04 only. use Security and resilience — Community Personal resilience — Guidelines for planning the involvement of spontaneous volunteers emergency. Sécurité et résilience — Résilience des communautés — Lignes directrices pour la planification de la participation des bénévoles spontanés COVID-19 during access Limited UK. BSI by Provided Reference number ISO 22319:2017(E) © ISO 2017 BS ISO 22319:2017 ISO 22319:2017(E) only. use Personal emergency. COVID-19 during access Limited UK. BSI by Provided COPYRIGHT PROTECTED DOCUMENT © ISO 2017, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form orthe by requester. any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of Ch. de Blandonnet 8 • CP 401 ISOCH-1214 copyright Vernier, office Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 www.iso.org [email protected] ii © ISO 2017 – All rights reserved BS ISO 22319:2017 ISO 22319:2017(E) Contents Page Foreword ........................................................................................................................................................................................................................................iv Introduction ..................................................................................................................................................................................................................................v 1 Scope ................................................................................................................................................................................................................................. 1 2 Normative references ...................................................................................................................................................................................... 1 3 Terms and definitions ..................................................................................................................................................................................... 1 .................................................................................................................................................................................... only. 4 Preparatory measures 2 4.1 General ........................................................................................................................................................................................................... 2 use ....................................................................... 2 4.3 Understanding the motivations of SVs ............................................................................................................................... 2 4.2 Assigning responsibility to lead,.......................................................................................................................................................... manage and coordinate SVs 3 5 Planning for the involvement of SVs ................................................................................................................................................. 3 4.4 Clarifying issues of liability Personal 5.1 General ........................................................................................................................................................................................................... 3 ......................................................................................................................................... 3 5.3 Understanding the concerns of stakeholders ............................................................................................................... 4 5.2 Defining the relationship with SVs ................................................................. 4 5.5 Reducing risks associated with tasks that are suitable for SVs ..................................................................... 5 5.45.6 IdentifyingSelecting SVs risk ..............................................................................................................................................................................................s associated with tasks that are suitable for SVs 5 emergency. 5.7 Coordinating SVs ................................................................................................................................................................................... 6 5.7.1 General...................................................................................................................................................................................... 6 .......................................................................................................... 6 5.7.3 Process for registering SVs ...................................................................................................................................... 7 COVID-19 5.7.2 Identifying coordination mechanisms ............................................................................................................................. 7 5.7.5 Communicating with SVs .......................................................................................................................................... 7 5.8 Setting5.7.4 ePrxpectationsoviding identification of SVs ........................................................................................................................................................... to SVs 9 ............................................................................................................................ during 9 ................................................................................................................ 9 5.95.11 MonitRecognizingoring the and tasks rewarding performed SVs ............................................................................................................................................ by SVs 10 5.10 Identifying needs for training or instruction access 6 Longer-term issues .........................................................................................................................................................................................10 6.1 General ........................................................................................................................................................................................................10 6.2 Assessing the impact of SVs ......................................................................................................................................................11 ..............................................................11 Limited 6.4 Encouraging SVs to pursue organized volunteering roles ..............................................................................11 6.3 Understanding how to engage SVs in the longer-term recovery ......................................................11 UK. Annex A (informative) Checklist of tasks to plan SV involvement ......................................................................................13 6.5 Evaluating and continually improving SV involvement procedures BSI Bibliography .............................................................................................................................................................................................................................16 by Provided © ISO 2017 – All rights reserved iii BS ISO 22319:2017 ISO 22319:2017(E) Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodiescommittee (ISO hasmember been bodies).established The haswork the of rightpreparing to be International represented Standardson that committee. is normally International carried out throughorganizations, ISO technical governmental committees. and non-governmental, Each member body in interestedliaison with in ISO, a subject also take for whichpart in a thetechnical work. electrotechnical
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