FINALAR S 08/09–2 • JUNE 28, 2011 • PAGE 1 SAN FRANCISCO COUNTY TRANSPORTATION AUTHORITY 100 Van Ness Avenue, 26th Floor, San Francisco, CA 94102 TEL 415.522.4800 FAX 415.522.4829 EMAIL
[email protected] WEB www.sfcta.org FINAL SAR 08/09–2 STRATEGIC ANALYSIS REPORT The Role of Shuttle Services in San F rancisco’s Transportation System Initiated by Commissioner Dufty APPROVED BY THE AUTHORITY BOARD JUNE 28, 2011 TABLE OF CONTENTS ABOUT SARS: PURPOSE OF DOCUMENT Strategic Analysis Reports (SARs) are carried out at the re- ABOUT SARS: PURPOSE OF DOCUMENT 1 quest of the Authority Board, to frame current issues of concern and to inform policy development regarding spe- INTRODUCTION 2 cific transportation issues which may not be adequately ad- dressed by existing regulations or policy. This SAR, initiated I. BACKGROUND 2 at the request of Commissioner Dufty, analyzes the topic of shuttle services in San Francisco, and seeks to determine II. EXISTING CONDITIONS 4 how best to integrate the growth of shuttles into the overall transportation system, and to manage their operations, in a III. POLICY ANALYSIS 10 way that continues to realize their benefits while address- ing their impacts. Data for this SAR was gathered through IV. RECOMMENDATIONS AND NEXT STEPS 14 literature review, field observations, and extensive outreach to various stakeholders involved in the shuttle landscape BIBLIOGRAPHY, CITY DEPARTMENT STAFF including providers, operators, users, public agencies, and CONSULTED, STAKEHOLDERS CONSULTED 15 the general public. The study finds that, while shuttles play a valuable role in the overall San Francisco transportation ACKNOWLEDGEMENTS 16 system, policy guidance and improved management are needed and warranted in order to improve operations and APPENDICES 17 minimize impacts.