No One Knows Asia Pacific Like We Do

Trade Lane Expertise

NO ONE KNOWS ASIA PACIFIC LIKE WE DO.

Discover how DHL Express serves this uniquely innovative region with speed and efficiency. Welcome to Asia Pacific*

DHL Express was the first express delivery company in many of the countries that make up the Asia Pacific region and has been serving this fast growing area since 1971. Today, long standing presence and knowledge of local Customs procedures make shipping to and from the Asia Pacific region simple. By continually making investments in its facilities and optimizing network flight routes, DHL continues to keep your business on the move in one of the most important regions of the business world.

SPEED WITH NO LIMITS AWARD-WINNING RELIABILITY

• I mport: A variety of import services include 1 day delivery • F or the sixth year in a row, DHL Express Asia was honored from key markets in the Asia Pacific Region (such as China, with the Gold Award in the ‘Airfreight/Courier Service’ Japan, South Korea, Taiwan and more) to many U.S. cities category at the Reader’s Digest Trusted Brands Awards 2014. DHL also secured Gold awards for Hong Kong, Philippines, • Export: Exporting services include 2 to 3 day delivery to Singapore and Taiwan key markets in the Asia Pacific Region from major U.S. cities, including Chicago, Los Angeles, Miami and New York • DHL Express won the 2013 Best Express Logistics Provider award at the Asian Manufacturing Awards (AMA) • An around-the-world flight connects key locations in the Asia Pacific region to the DHL Gateway in Los Angeles for fast and • In 2014, DHL brought in top honors at the Annual Stevie reliable service to the western United States. Shipments then Awards for Sales & Customer Service – winning 17 awards connect to our Americas Hub in Cincinnati (CVG) to ensure throughout its Americas Region including three bronze awards quick delivery to the rest of the United States for Customer Service excellence in the U.S. and the most awards overall to DHL Globally • A Boeing 767-300 freighter, operated by DHL partner airline Polar Air Cargo Worldwide, links China, Japan and South • In 2014, DHL was ranked for the first time on the U.S. Korea with CVG. This flight strengthens connectivity with the Environmental Protection Agency’s list of the National Asia Pacific region and improves transit times by up to one day Top 100 users of green electric power for shipments to and from the U.S., Canada and Latin America • Inbound Logistics magazine selected DHL as a Green Supply • In Hong Kong, Japan, Malaysia, the Philippines and Singapore, Chain Partner for 2014, making it one of the 75 leading DHL is able to control the complexity of the Customs clearance companies their readers can turn to when seeking green supply processes “in-house” instead of contracting a third party. chain management and logistics partners Local DHL experts allow for more control of the Customs • In 2013, DHL was voted #1 in its industry by FORTUNE process resulting in faster clearance times to the important Magazine’s list of World’s Most Admired Companies trade destinations SECURITY + CONVENIENCE = PEACE OF MIND THE DHL DIFFERENCE: WHY WE’RE YOUR SPECIALISTS IN ASIA PACIFIC • DHL has more facilities with Transported Asset Protection Association (TAPA) certification than any other carrier. TAPA • In August 2014, DHL Express Japan began a $90 million certification is awarded to those who comply with the highest improvement project at the DHL Express Tokyo Gateway. security standards. More than 250 DHL Express facilities Scheduled for completion in 2016, the construction of this around the globe have received TAPA certification, including 161,000 square foot gateway will be outfitted with a fully- all key North American hubs and gateways and 89 facilities in automated materials handling system to reduce processing the Asia Pacific region time and provide greater efficiency • DHL Express Quality Control Centers (QCC) located in • DHL launched an intra-Asia flight in November 2014, Cincinnati, East Midlands, Leipzig and Singapore support local connecting Thailand, Vietnam and Hong Kong five times QCC teams in the Asia Pacific region as they monitor shipments a week. The industry-first flight improves transit time for to and from the United States on a real-time 24/7 basis intra-Asia shipments to and from Hanoi to one day and provides the earliest arrival and latest departure times • U sing cutting-edge technology, the QCC Centers across Asia Pacific – including Cambodia, China, Hong Kong, India, • DHL Express has a robust air network that includes 20 Indonesia, Japan, Laos, Malaysia, New Zealand & Pacific dedicated aircraft and regional partner airlines – Air Hong Islands, Pakistan, Philippines, Republic of Korea, Singapore, Kong, Blue Dart Aviation, Polar Air Cargo and Tasmanian Sri Lanka, Taiwan, Thailand, Vietnam – proactively manage Cargo Airlines – that combine to provide over 760 daily flights shipments from origin to destination, taking decisive action to and from the Asia Pacific region when necessary to ensure fast and secure delivery • DHL invested $175 million to open a North Asia Hub at the • S ince 2003, DHL Express U.S. has been a member of the Shanghai Pudong International Airport in 2012. This state-of- Customs-Trade Partnership Against Terrorism (C-TPAT), the-art facility is equipped with the latest technologies and sorts a voluntary initiative to improve international supply chain 20,000 parcels and 20,000 documents per hour security. DHL is also a part of the Certified Cargo Screening Program (CCSP), a Transportation Security Administration • DHL Express U.S. has served the U.S. since 1969 and endorsed program that enables cargo to be pre-screened. currently has more than 6,000 employees, 2,500 vehicles, two Both programs actively contribute to the security of U.S. strategically-located hubs, three gateways and 89 service centers, borders and facilitate international trade all focused on supporting international delivery excellence • All U.S. Gateways and Service Center locations are equipped • S ince 2009, DHL Express has invested over $125 million in with Closed Circuit Television (CCTV) camera systems that the U.S. Hub in Cincinnati (CVG) to create a state-of-the-art constantly monitor your shipments facility, equipped with the latest technologies and increased efficiencies. These enhancements enable DHL to provide U.S. customers shipping to and from the Asia Pacific region with the highest level of service and reliability

*The countries considered in this brochure include: China, Hong Kong, India, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan and Thailand

Asia Pacific Trade Lane Facts*

» As of October 2013, several countries in the » According to an analysis supported by the » Originally formed to discuss trade and economic Asia Pacific region are working with countries Peterson Institute, a Trans Pacific Partnership (TPP) issues, the Asia-Pacific Economic Cooperation in North and Latin Ameria to form a new Free agreement will provide an estimated $77 billion (APEC) now has 21 members working towards Trade Agreement called the “Trans-Pacific per year in income benefits to the United States sustainable economic growth and prosperity in the Partnership”(TPP) Asia Pacific region

*Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac) CHINA

DHL Express keeps your business moving in this complex and dynamic region DHL Express has dedicated flights that by covering all seven time zones, and the 42 countries and territories in Asia help enhance trade between the U.S. and China. DHL combines fast and reliable Pacific region. delivery combined with unrivaled shipment security, to keep your company U.S. – Asia Pacific Air Network Map on track in China. • In 1986 DHL Express became the first global express delivery carrier in China. Today, there are nine gateways, 115 service centers, over 6,000 employees Beijing/PEK and more than 1,700 vehicles that Incheon/ICN enable quick and secure deliveries Narita/NRT across the country

Nagoya/NGO Leipzig/LEJ Anchorage/ANC • DHL Express has dedicated flights that enhance trade between the U.S. and Shanghai/PVG China, including 777F freighters that allow for non-stop flights with expanded capacity for faster and New Delhi/DEL Taipei/TPE more efficent deliveries Cincinnati/CVG Manama/BAH Hong Kong/HKG • DHL Express has the largest air express Los Angeles/LAX network in China, with a service area Bangalore/BLR footprint that covers 95% of Manila/MNL China’s population Bangkok/BKK • DHL invested over $175 million to Ho Chi Minh City/SGN create a state-of-the-art hub in Shanghai

Penang/PEN for faster service to the U.S. and Europe

Changi/SIN Transit Times* Balikpapan/BPN China – U.S. Transit Days Guangzhou/Hangzhou/Shanghai/ Shenzhen to Chicago/Los Angeles/ 1 Jakarta/CGK Miami/New York Beijing to Chicago/Los Angeles/ 2 Miami/New York

Sydney/SYD U.S. – China Transit Days Super Hub Aucklan/ AKL Chicago/Los Angeles/Miami/ Hub/Gateway 3 Melbourne/MEL New York to Beijing/Shanghai Note: Routes are subject to change. Chicago/Los Angeles/Miami/ New York to Guangzhou/ 4 Hangzhou/Shenzhen

*Transit times may vary by shipment type, origin and destination postal (zip) codes, commodity type, weekday shipped, pick-up time, shipment size and/or weight. Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac) HONG KONG INDIA JAPAN

Hong Kong has been a part of the DHL As the first international express In 1972, DHL Express became the first Express network since 1972. The DHL shipping player in India, DHL Express international air express company to serve Express Asia Pacific Hub is located in understands how to meet your shipping this global powerhouse. Today, we operate Hong Kong and has direct connections to needs with ease. When it comes to speed, the industry’s largest infrastructure in Cincinnati, Los Angeles, Leipzig and more. reliability and security, DHL keeps your Japan and with daily non-stop flights No matter what your business needs are, business moving in one of the world’s between the DHL Hub in Nagoya and the DHL helps make this financial center of largest and fastest growing economies. DHL Americas Hub in Cincinnati (CVG), the Asia Pacific region easy to reach. we are able to fulfill even your most • DHL Express India has four gateways, challenging shipping needs. • T he first express delivery company in 11 service centers, 1,600 employees and Hong Kong, DHL Express operates 460 vehicles that enable quick and • DHL Express Japan operates three today with one hub and 17 service secure deliveries across the country gateways, 30 service centers with 1,800 centers with over 2,000 employees employees and 710 vehicles that enable and more than 220 vehicles • Through the retail partnership with quick and secure deliveries across Blue Dart Express, DHL offers a more the country • DHL Express was the first in the extensive reach in India than any other industry to provide an around-the- express carrier. Approximately 450 • As the only express provider to have world flight that connects Hong Kong, DHL Blue Dart outlets cover 27,000 three gateways in Japan (Narita, Chubu Los Angeles and Leipzig, reducing destinations across the country and Kansai) and the only company with transit times by up to a full day. These an airfreight network based at the flights provide one-day express delivery • A 777F flight to Bangalore helps airport in Nagoya, DHL Express Japan service with key trade lanes between strengthen the DHL U.S.-India is able to ensure timely performance Asia and Western U.S. and Canada connection and provides U.S. across every major business district customers enhanced delivery service throughout the country • I n a partnership with Southern Air, to and from India additional 777F freighters connect Hong • At 200,000 square feet, the DHL Express Kong to the DHL Express hub in • DHL offers dedicated air freighter Tokyo hub and distribution center is Cincinnati (CVG) to Bahrain and then flights 15 times a week, routed one of the largest ground facilities back to Hong Kong for faster service through the DHL Leipzig Hub, to in the Asia Pacific region between these key trade lanes ensure increased connectivity and faster transit times • DHL Express Hong Kong is TAPA and ISO 9001:2008 certified

Transit Times* Transit Times* Transit Times* Hong Kong – U.S. Transit Days India – U.S. Transit Days Japan – U.S. Transit Days Hong Kong/Kowloon/Tsuen Wan Chennai/Kolkata/Mumbai/ Fukuoka/Nagoya/Osaka/Tokyo/ to Chicago/Los Angeles/ 1 New Delhi to Chicago/Los Angeles/ 2 Yokohama to Chicago/ 1 Miami/ New York Miami/New York Los Angeles/Miami/New York U.S. – Hong Kong Transit Days U.S. – India Transit Days U.S. – Japan Transit Days Los Angeles/New York to Hong Chicago/Los Angeles/Miami/ 2 Chicago/Los Angeles/Miami/ 2 Kong/Kowloon/ Tsuen Wan New York to Chennai/Kolkata/ 3 New York to Tokyo/Yokohama Chicago/Miami to Hong Kong/ New Delhi/Mumbai Chicago/Los Angeles/Miami/ 3 3 Kowloon/ Tsuen Wan New York to Nagoya/Osaka Chicago/Los Angeles/Miami/ 4 New York to Fukuoka *Transit times may vary by shipment type, origin and destination postal (zip) codes, commodity type, weekday shipped, pick-up time, shipment size and/or weight. Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac) MALAYSIA PHILIPPINES SINGAPORE

Since Malaysia turned its focus from As a member of the World Trade Singapore has become one of the world’s utilizing raw materials to entering the Organization and other trade groups, the most prosperous countries with strong business world of finance, high technology Philippines is destined to become a larger international trading links and a Gross and biotechnology, the country has player in the Asia Pacific region. Goldman domestic product (GDP) that rivals even become a rising economic power in the Sachs claims that by 2050, it will be “one some of top earning countries in Europe. Asia Pacific region. DHL Express was the of the top 14 economies in the world.” As DHL Express has been serving this first international air express company to the first express delivery company in the economic powerhouse since 1973 and set up operations in Malaysia in 1973. country, DHL Express can help your today the country hosts an important With our experience in local and regional business succeed in this up and coming hub that serves many parts of the Asia markets, you can expect the highest level country, in part due to our long standing Pacific region. of quality and service to move shipments relationships and experience with local quickly and efficiently. Customs agencies. • In July 2012, DHL invested $175 million to open a North Asia Hub at the • DHL Express Malaysia operates one • DHL Express was the first international Shanghai Pudong International Airport. hub, six gateways, 20 service centers, express company offer service in the The DHL Singapore Hub connects with nearly 520 employees and 156 vehicles Philippines in 1971 this hub and the two other DHL Express that enable fast and secure deliveries hubs in Asia Pacific – Hong Kong and across the country • Today, DHL Philippines has two Bangkok – to create an unrivaled gateways, eight service centers, more multi-hub Asian network that links • DHL has the largest and most advanced than 450 employees and over 120 over 70 DHL Express Gateways located gateway facilities among the air express vehicles that enable fast and secure throughout the region delivery companies in the country, deliveries across the country allowing shipments to move quickly • Singapore has one of the key QCC and efficiently • For added security, DHL Express Centers for DHL Express. Working with Philippines has installed over 60 Closed the similar centers in Berlin, Cincinnati • DHL operates its own bonded Circuit TV Cameras at the Ninoy and Leipzig - DHL is able to monitor warehouse with approximately 90% Aquino International Airport in Manila shipments around the globe on a of DHL shipments to Malaysia cleared real-time 24/7 basis and proactively on arrival • The DHL Express facilities in the Philippines are ISO 9001:2008 certified manage shipments from origin to destination to ensure fast and secure delivery

Transit Times* Transit Times* Transit Times* Malaysia – U.S. Transit Days Philippines – U.S. Transit Days Singapore – U.S. Transit Days Kuala Lumpur/ Petaling Jaya Caloocan/Las Pinas to Los Angeles/New York 1 1 1 to Los Angeles Los Angeles/New York to Singapore Johor Bahru to Chicago/ 2 Manila to Los Angeles 1 Los Angeles/Miami/New York Chicago/Miami to Singapore 2 Kuala Lumpur/ Petaling Jaya 3 Manila to New York 2 U.S. – Singapore Transit Days to Chicago/Miami/New York Caloocan/Las Pinas/Manila Chicago/Los Angeles/Miami/ U.S. – Malaysia Transit Days 3 3 to Chicago/Miami New York to Singapore Chicago/Los Angeles/Miami/ Transit Days New York to Johor Bahru/Kuala 3 U.S. – Philippines Lumpur/Petaling Jaya Chicago/Los Angeles/Miami/ New York to Caloocan/ 3 Las Pinas/Manila

South Korea has demonstrated incredible As the first international express company Thailand has achieved steady growth growth over the past four decades and to serve Taiwan, DHL Express assures you over the past few years with imports today, the economy ranks 12th in the the most local market experience and estimated at $219 billion and exports world. The U.S. is one of South Korea’s maintains long-standing local Customs totaling around $225 billion (in 2013). largest trade partners and with the 2012 relationships to help your business make U.S. businesses have been relying on ratification of the U.S.-South Korea Free the most of all the opportunities ahead. DHL Express for fast and secure delivery Trade Agreement (FTA), growth will since 1973 and today, we continue to continue to soar. As the first international • Since 1973, DHL Express has been provide the quality service needed to express provider to serve South Korea, offering fast, reliable service in Taiwan. succeed in this unique market. DHL Express assures you the most local Today, there is one gateway, 10 service market experience, along with long- centers, over 900 employees and more • DHL Express Thailand has one hub, standing local Customs relationships to than 310 vehicles for fast and secure one gateway and 38 service centers, help your company stay ahead of deliveries across the country with more than 800 employees and over the competition. 180 vehicles that enable fast and secure • DHL invested over $6 million in the deliveries across the country • Since 1977, DHL Express has been Taipei Gateway to increase efficiencies, offering fast, reliable service in South double the loading and unloading docks • DHL Express Thailand has Korea. Today, there is one gateway, 22 as well as enhance security with new received both ISO 9001:2008 and service centers and 1,200 employees that X-ray machines for larger shipments TAPA certifications enable quick and secure deliveries across • A Boeing 767-300F operated by DHL • The DHL Express Bangkok Hub is one the country partner Polar Air Cargo Worldwide of four main Asia Pacific regional hubs • Early inbound flights into South Korea links Taiwan with the DHL U.S. Hub in for DHL that provides quick and secure enable morning deliveries before all Cincinnati. This flight improves transit service throughout the region other express carriers times by up to one day for shipments to and from the U.S., Canada and Latin • The Bangkok Hub also connects DHL • As a result of our partnership with Polar America and allows for later pick-up Thailand to the around-the-world-flight Air Cargo, DHL Express offers enhanced times in Taiwan by up to four hours for from Hong Kong to Los Angeles and connectivity for both imports and U.S.-bound shipments Leipzig for a next-day connection with exports between the U.S. and the Western U.S. and Canada South Korea

Transit Times* Transit Times (Days)* Transit Times* South Korea – U.S. Transit Days Taiwan – U.S. Transit Days Thailand – U.S. Transit Days Busan/Seoul to Chicago/ Taipei to Chicago/Los Angeles/ Bangkok/Nonthaburi/Samutprakan 1 1 1 Los Angeles/Miami/New York Miami/New York to Los Angeles Bangkok/Nonthaburi/Samutprakan U.S. – South Korea Transit Days U.S. – Taiwan Transit Days 2 to Chicago/Miami/New York Chicago/Los Angeles/Miami/ Chicago/Los Angeles/Miami/ 2 3 New York to Seoul New York to Taipei U.S. – Thailand Transit Days Chicago/Los Angeles/Miami/ Chicago/Los Angeles/Miami/ 3 New Yorki to Busan New York to Bangkok/ 3 Nonthaburi/Samutprakan

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