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Date: 10/09/2020

Irish Communications Market

Summary: Quarterly Key Data Report

Data as of Q2 2020

QKDR DATA PORTAL

Access the latest statistical information on Electronic Communication Services

www.comreg.ie/industry/electronic-communications/data-portal

Reference: ComReg 20/82 (R)

An Coimisiún um Rialáil Cumarsáide Commission for Communications Regulation 1 Dockland Central, Guild Street, 1, D01 E4X0, . Telephone +353 1 804 9600. Fax +353 1 804 9680. Email [email protected] | Web www.comreg.ie

Quarterly Key Data Report Q2 2020

Q2 2020 Key Quarterly Trends

data volumes reduced by 1.68 million GB in Q2 2020 • These are the lowest roaming data volumes recorded since Q4 2017

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Quarterly Key Data Report Q2 2020

Background

ComReg collects statistical data from authorised operators on a quarterly basis. Not all such operators are included in this data collection (based on minimum revenue levels) but ComReg aims to represent 95% of the total markets. This data includes information on subscriptions, revenues, speeds, minutes and data usage for both fixed and mobile voice and broadband. The data and charts included below are a subset of the information collected.

Please note that from Q2 2020 the design of the Quarterly Key Data Report has been updated. The data that has been removed from this report, along with the detailed presentation of data in the report itself are all available on the ComReg data portal www.comreg.ie/industry/electronic-communications/data-portal .

Data presented in this Summary of the Quarterly Key Data is based on questionnaires completed by certain authorised operators for the period from 1st April 2020 to 30th June 2020. The report is based on submissions from 45 active operators.

The report contains the following key charts/data

• Overview of Markets o Table 1 – Communications Summary • Fixed Markets o Figure 1 – Fixed Line Market Shares based on Wholesale and Retail Revenue • Fixed Voice o Figure 2 – Retail Fixed Voice Subscriptions • Broadband Market o Table 2 – Total Number of Active Broadband Subscriptions o Figure 3 – Retail Fixed Broadband Market Shares based on Subscriptions o Table 3 – Retail Fixed Broadband Subscriptions by Sold Download Speed o Figure 4 – Retail FTTP Subscription Market Shares • Mobile Market o Figure 5 – Retail Market Shares by Subscription including Mobile Broadband (MBB) and Machine to Machine (M2M) o Figure 6 – Retail Market Shares by Subscription excluding Mobile Broadband (MBB) and Machine to Machine (M2M) • Corrigendum • Memorandum

Legal Disclaimer The information and statistics contained within this document are derived from a variety of sources, but it is mostly reliant on data obtained from authorised operators. This document does not constitute commercial or other advice. No warranty, representation or undertaking of any kind, express or implied, is given in relation to the information and statistics contained within this document. To the fullest extent permitted by law, neither the Commission for Communications Regulation (“ComReg”) nor any of its employees, servants or agents will be liable for any loss or damage arising out of or in connection with your use of, or any reliance whatsoever placed on this document (including, but not limited to, indirect or consequential loss or damages, loss of income, profit or opportunity, loss of or damage to property and claims of third parties) even if ComReg has been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable.

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Quarterly Key Data Report Q2 2020

Overview of Irish Communications Market Q2 2020 Table 1 - Communications Summary

Irish Quarterly Communications Market Data Q2 2020 Quarterly Annual Q2 2020 Q1 2020 Change Change

Total Retail Market Revenues €841,228,551 €864,819,599 -2.7% -2.6%

Fixed Line Retail Revenues €334,667,080 €332,576,335 0.6% 0.0%

Mobile Retail Revenues €380,254,471 €385,960,264 -1.5% -2.2% Broadcasting Retail Revenues €126,307,000 €146,283,000 -13.7% -10.1% Fixed Line Wholesale Revenues €128,456,187 €132,397,657 -3.0% 0.5% Mobile Wholesale Revenues €38,466,000 €40,923,000 -6.0% -13.5% Total Voice Traffic (Minutes) 4,432,697,867 3,960,894,000 11.9% 15.5% Fixed Voice Traffic (Minutes) 724,479,867 642,988,000 12.7% 17.5%

Mobile Voice Traffic (Minutes) 3,735,217,000 3,317,906,000 12.6% 19.4%

Fixed Broadband Subscriptions 1,494,217 1,476,709 1.2% 3.3% Fixed Subscriptions 2,215,093 2,215,552 0.0% -0.4%

Fixed Voice Subscriptions 1,375,126 1,386,305 -0.8% -4.1% Total Mobile Subscriptions 6,738,457 6,737,414 0.02% 5.0% Machine to Machine Subscriptions 1,353,232 1,295,598 4.4% 21.7% Mobile Broadband Subscriptions 317,975 320,563 -0.8% 4.7% Mobile Voice Subscriptions 5,067,250 5,121,253 -1.1% 1.3% Total Mobile Data Volumes 181,404 176,970 2.5% 42.8%

Fixed Market • In Q2 2020, had the highest revenue share in the fixed market with a 47.7% market share. • ComReg estimates that the next four largest operators (BT Ireland, , Ireland and (fixed only)) contribute a further 37.1% share of total (retail and wholesale) industry revenue, while Other Authorised Operators (OAOs) account for the remaining 15.2% share. Figure 1 - Fixed Line Market Shares based on Wholesale and Retail Revenue

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Quarterly Key Data Report Q2 2020

Retail Fixed Voice Market Fixed voice traffic in Q2 2020 was over 724 million minutes, which was a 12.7% increase on Q1 2020 and an increase of 17.5% since Q2 2019. Managed voice over broadband (VoB) minutes account for approximately 23.2% of total fixed voice minutes, up from 20.3% in Q2 2019. Figure 2 – Retail Fixed Voice Subscriptions

• At the end of Q2 2020 there were 1,375,126 fixed voice subscriptions (a decrease of 0.8% since Q1 2020 and a decrease of 4.1% on Q2 2019). • As of Q2 2020 Eir had 39.7% of all fixed voice subscriptions followed by Virgin Media (23.3%), Vodafone (13.7%), Sky (13.6%) and Pure Telecom (3.9%). OAOs accounted for the remaining 5.9% of fixed voice subscriptions.

Retail Broadband Market At the end of June 2020, there were 1.812 million active broadband subscriptions in Ireland. This was an increase of 0.8% on the previous quarter and a 3.6% increase on Q2 2019. Table 2 - Total Number of Active Broadband Subscriptions Subscription Type Q2 2020 Quarterly Growth Annual Growth Q1’20 – Q2’20 Q2’19 – Q2’20 DSL Broadband 215,307 -5.4% -19.6% VDSL Broadband 643,965 0.8% 2.5% Cable Broadband 374,326 0.4% 0.7% FTTP Broadband 201,333 11.4% 58.8% Satellite Broadband 3,087 -5.5% -23.5% FWA Broadband 56,399 5.9% 19.9% Total Fixed Broadband 1,494,217 1.2% 3.4% Mobile Broadband 317,975 -0.8% 4.7% Total Broadband 1,812,192 0.8% 3.6% • Subscriptions for VDSL (+0.8%), FTTP (+11.4%), Cable (+0.4%)and FWA (+5.9%) showed positive growth this quarter. Mobile Broadband (-0.8%), DSL (-5.4%) and satellite (-5.5%) subscriptions both fell this quarter.

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Quarterly Key Data Report Q2 2020

Figure 3 – Retail Fixed Broadband Market Shares based on Subscriptions

• In Q2 2020, Eir had 30.7% of total retail fixed broadband subscriptions, followed by Virgin Media who had 25.7% of subscriptions. Vodafone had 19.6% (excluding mobile broadband subscriptions), while Sky Ireland and Imagine had had a 13.3% and 2.1% market share respectively. • All other OAOs combined accounted for the remaining 8.6% share of retail fixed broadband subscriptions.

Table 3 - Retail Fixed Broadband Subscriptions by Sold Download Speed Fixed Broadband Subscriptions by Sold Speed Q2 2020 Q1 2020 Quarterly Change <2Mbps 0.8% 0.8% 0.0%

2Mbps – 9.99Mbps 8.2% 8.5% -0.3%

=10Mbps – 29.99bps 11.8% 11.1% 0.7%

=30Mbps – 99.99Mbps 39.8% 41.7% -1.9% >=100Mbps 39.4% 37.9% 1.5%

• 79.2% of all fixed broadband subscriptions were equal to or greater than 30Mbps in Q2 2020.

Figure 4 - FTTP Subscription Market Share

• In Q2 2020, Vodafone had 39.8% of retail FTTP subscriptions, followed by Eir at 38.7%, Virgin Media at 5.2%, Sky Ireland at 7.9% and a 2.6% market share.

• OAOs combined accounted for the remaining 5.8% market share.

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Quarterly Key Data Report Q2 2020

Mobile Market At the end of Q2 2020 there were 6,738,457 mobile subscriptions in Ireland, including mobile broadband and Machine to Machine (‘M2M’). If mobile broadband subscriptions (317,975) and M2M subscriptions (1,353,232) are excluded, the total number of mobile subscriptions was 5,067,250. Figure 5 - Market Shares by Subscription including Mobile Broadband and Machine to Machine

• In Q2 2020 Vodafone had the largest share of mobile subscriptions including MBB and M2M at 38.4%, this was followed by Three with 35.3%, Eir with 17.2%, at 6.2% and OAOs at 3.0% of the market.

Figure 6 - Market Shares by Subscription excluding Mobile Broadband and Machine to Machine • In Q2 2020 Vodafone had the highest market share excluding mobile broadband and M2M (35.2%), followed by Three Group (30.7%), Eir (21.8%) and Tesco Mobile (8.3%).

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Corrigendum to Q3 2018 QKDR – Q1 2020 QKDR

Note 1: Retail and Wholesale Revenue figures were revised from Q3 2018 to Q1 2010 following revisions from EU Networks Ireland Private Fibre Limited with these revisions ranging from -4.9 million to +6.4 million. Fixed Line Market Shares (by Retail Revenues), Fixed Line Market Shares (by Retail and Wholesale Revenues) and Total Fixed Revenues were impacted by these revisions.

Note 2: Mobile Retail Revenues were revised from Q1 2019 to Q1 2020 following implementation of International Financial Reporting Standard (IFRS) 15 ‘Revenue from Contracts with Customers’. This has resulted in changes to Total Mobile Revenues and Mobile Market Share by Revenue. Please note that due to this standard annual revenue should be considered when reviewing trends in mobile revenue.

Note 3: Fixed Retail Voice Traffic was revised for Q1 2020 following revisions from BT Ireland Communications Limited with these revisions totalling -33.4 million minutes. Total Fixed Voice Minutes were impacted by these revisions.

Note 4: Fixed Voice Revenue was revised for Q1 2020 following revisions from BT Ireland Communications Limited with these revisions totalling -€2.9 million. Fixed Line Market Shares (by Retail Revenues), Fixed Line Market Shares (by Retail and Wholesale Revenues), Fixed Voice Retail Revenues and Total Fixed Revenues were impacted by these revisions.

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Quarterly Key Data Report Q2 2020

Memorandum

Chart Indicator Definition Table 1 Communications Tablular summary of the key quarterly data. Summary Figure 1 Fixed Line This chart shows the fixed line retail and wholesale Market Shares revenue market share for operators who have 2.0% or based on more market shares by revenue. This includes Wholesale and revenues from the provision of interconnection, Retail Revenue wholesale fixed narrowband access, wholesale broadband access, wholesale leased lines and managed data services (including revenues from Partial Private Circuits), retail fixed voice services, retail broadband services and retail leased line, managed data, and other ancillary services including web-hosting, directory publication and other services. Figure 2 Fixed Voice This chart shows the total number of fixed voice Subscriptions subscriptions (either standalone or part of a bundle) and the fixed voice subscriptions market share for operators who have 2.0% or more subscriptions market share. Table 2 Total Number of This table quantifies the number of subscriptions (both Active residential and business) with broadband Broadband access. The growth rates are for quarterly and year-on- Subscriptions year growth in subscription numbers across each form of internet access.

One subscriber may have more than one internet subscription. Figure 3 Fixed Broadband This chart shows the percentage market share of the Market Shares fixed broadband market by operator with at least 2.0% based on market share. Subscriptions Note: Based on operator share of the number of retail lines for DSL, VDSL, FTTP and cable plus subscriptions for satellite and FWA.

Table 3 Total Broadband This chart provides an indication of the percentage of Subscriptions % total retail business fixed broadband subscriptions split by Sold Speed by categories of sold download speeds.

Figure 4 FTTP This chart shows the percentage market share of the Subscription fixed broadband market by operator with at least 2.0% Market Share market share.

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Quarterly Key Data Report Q2 2020

Note: Based on operator share of the number of retail lines for FTTP subscriptions. Figure 5 Market Share by Each mobile operator’s share of the total number of Subscription mobile subscriptions (GSM/ Sims, /HSDPA Sims including Mobile and /LTE data cards and modems), expressed as a Broadband percentage. (MBB) and Machine to Machine (M2M) Figure 6 Market Share by This chart shows the percentage market share of Subscription Business subscriptions in Ireland (excluding mobile excluding Mobile broadband and M2M subscriptions) . Broadband (MBB) and Machine to Machine (M2M)

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