01 Isg Fns 2018

24-25 September

2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 1 ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. Welcome and Setting the Stage – An Industry Overview Dieter Thompson, Partner and President, Global Network Services

08:00 – 08:45 AM Registration and Continental Breakfast 08:45 – 09:15 AM Welcome, Setting the Stage, Industry Overview 09:20 – 10:00 AM Keynote Presentation: The Paradigm Shift in Networking – Keeping Up with the Pace of Digital 10:05 – 10:35 AM ISG Expert Insights: Network Market Trends – Technology and Transformation 10:35 – 10:55 AM Networking Break 10:55– 11:35 AM Panel: Networking Technology Transformations 11:40 – 12:10 PM Featured Presentation: 5G & IoT: Connecting People, Places and Things 12:10 – 1:10 PM Networking Lunch 01:10 – 01:40 PM ISG Expert Insights: Securing the Network: Will Your Walls Protect Your Borders? 01:40 – 02:10 PM Panel: Arm Your Digital Business from Cyber Attacks with Zero Trust Networking 02:10 – 02:25 PM Networking Break 02:25 – 02:55 PM ISG Expert Insights: From Copper to Blockchain – The Future of Networking Technology 02:55 – 03:25 PM Panel: The Future of Networking Automation and the Reality of Blockchain 03:25 – 03:40 PM Networking Break 03:40 – 04:10 PM ISG Expert Insights: Ubiquitous Connectivity – Trends, Opportunities, and Issues 04:15 – 04:45 PM Panel: How are Enterprises using IoT Today? 04:45 – 05:00 PM Conference Wrap Up 05:00 – 06:00 PM Reception

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2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 5 ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. Using the Bizzabo App

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The First local cloud phone system invented – aka Centrex 1960s and ARPANET aka the Grandfather of the Internet.

1984 Deregulation Begins for Long Distance.

1986 Pin Drop Commercials Launched.

1996 Local markets are opened.

1999 Broadband Internet emerges

2002 Worldcom

2003 Skype launches beta

2004 Fiber to the home initiatives begin

2005 MPLS starts to displace Frame Relay and Ethernet edge

2006 AWS Cloud service portfolio launches

2007 1st generation iPhone

2016 LAN and WAN virtualization surfaces US smartphone users soar past 200 million and 2017 nobody has heard a pin drop in some time… 2018 Enterprise investments in network emerging

Contract Awards Many enterprises Single Provider Two or more expect Internet traffic to pass 75% of total 25% 75% volume, up from about Three or more Four or more 10% around ten years ago…and as a result: 42% 19%

2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 10 Future Value Alignment “Future Value Alignment” related parameters assessment of Network and Telecom providers on the scale of 1=Poor to 5=Excellent.

Network Telecom Average

3.3 3.1 3.6 3.1 3.3 3.1

Overall approach Proactively Identification of Deliver continuous Proactively Provides to adding strategic identification and opportunities for improvement automates technology value mitigation of risks cost savings processes thought leadership and issues

Source: ISG Voice of the Customer Study, ISG Research Learn more about Continuous Improvement

2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 11 What our surveyed client’s had to say about all network services (transport, Is the Network a equipment, management): Utility, Commodity Utility Commodity Strategic or an Enabler and Strategic? 45% 45% 10%

ISG Client Insights

2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 12 Can your Current Network Portfolio Support your Enterprise Digital strategy? ISG Client Insights

No Yes 90% 10%

2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 13 Network transformation is about scale, speed, efficiency, predictability and boundaryless across voice, collaboration and data…is your network transformation program in place or do you plan on launching soon? Are you on a Path Ready to to Transform Your Launch Soon 06 months Network Services? In Flight 90% 8% 2% 12 months

ISG Client Insights

Move faster and keep pace with the business.

Must be able to have capacity before it’s been asked for .

Enterprises need a real time view to simplify and expedite troubleshooting and proactively work on user experience issues.

Security concerns increase daily and planned responses are as critical as decreasing the risk profile.

2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 15  Hardware centric network devices evolving What is to programmable software (SDN/NFV).  Subscriptions and images…no more HW. Coming Next…  IoT pressure with billions of sources forecasted – beyond the connected car.  Data couched in “exabytes”.  5G will pressure edge price points.  Countless ways Internet as a standard for cloud connectivity...options abound.  Larger transport portfolios.  Increased reliance on third party management.

Is there a program in place Confidence in provider Top barriers to launch to operational change? to lead transformation? network transformation?

Yes No Low Medium High Tech Maturity Funding Cultural

10% 20% 20% 30% 40% 60% 60% 60%

2018 FUTURE NETWORKS SUMMIT ISG Confidential. © 2018 Information Services Group, Inc. All Rights Reserved. 18 ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.