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STANFORD UNIVERSITY

COMPUTER TASK FORCE

A PRESENTATION ON

TELECOMMUNICATIONS STUDY PHASE I RESULTS

AND POTENTIAL CAMPUS NETWORK ISSUES

January 29, 1979 1

AGENDA

TELECOMMUNICATIONS STUDY

NON-VOICE CAMPUS COMMUNICATIONS ISSUES

TECHNOLOGICAL TRENDS

IMPACT ON INFORMATION RESOURCES MANAGEMENT

FUTURE NETWORK CONCEPTS \ \

TELECOMMUNICATIONS STUDY }

TELECOMMUNICATIONS (T-C) STUDY

Five Phases:

Phase I — Improvements in tne current telephone system and feasibility of a change

Preliminary analysis of communications requirements

Recommendation of near-term cost-reduction steps

Objective assessment of the feasibility of an alternative system

t > I

t Phase 1 1 — Functional design of a new system Comprehensive determination of Stanford's communications needs

Realistic assessment of "wired/campus"feasibility and timing

Detailed specifications for what the system should do

Identification and evaluation of risks under alternative approaches

Evaluation of on -premises cabling (bus) requirements

Refined assessment of alternative system feasibility

t Phase 111 — Technical Specifications for a new system Detailed specifications of how the new system should perform its function

Recommended telecommunications management structure

Formal request for proposal for new system »

0 Phase IV- Invitation to Bid, System Evaluation, Selection And Implementation

Comprehensive analysis of life-cycle costs for each alternative

Objective ranking of alternatives (technical, functional, financial, overall)

Professional management of the implementation effort

t Phase V— On -going technical counsel

Smooth transition from project to operational mode Timely resolution of post-implementation problems »

T-C STUDY

Calendar Year >

T-C STUDY PHASE I RESULTS

The 701 Centrex is obsolete and should be replaced

Service rudimentary

Will cost $33mm to $39mm over next 10 years

Few management/user features

New PT&T or interconnect systems both better

But Centrex-like service tariffs slated to rise potentially adding $7 mm over next 10 years

Whereas an interconnect system might achieve major cost savings and a 14% - 15% ROI

Centrex $19.3 mm- $22.1 mm ESSX 23.0 mm- 26.1mm Interconnect 16.6 mm- 19.2mm }

T-C STUDY PHASE I RESULTS

Non-voice communications need to be studied:

Stanford spends an estimated $30mm+ per year on information resources

Formal EDP $13. Omm Telecommunications 3.7mm Secretarial 3.6mm W-P/Reprographics/D-E 2.lmm U.S. Postage o.9mm l-D Mail o.6mm Other 6.lmm $30. Omm

(Excludes student computing and telephones)

I,ooo+ known terminals

Word processing interest (over 120 systems now)

11 major computers, over 160 small computers MAJOR COMPUTER FACILITIES BUDGET FULL-TIME CENTER SYSTEM(S) (MILLIONS) STAFF

1. A. I. LAB. DEC-KI-10 $1.5 -$2.0 12

2. GSB DEC-20, HP2OOO 0.1 3

3. IMSSS DECK 1-10 2.1 55

4. LOTS DEC-20 0.3 3

5. SCIP (Campus) 370/168 5.0 96

6. SCIP (SLAC) 2x370/168, 360/91 3.1 63

7. STUDENT SERVICES 370/135 0.3 5

8. SUMEX-AIM DECK 1-10-2X 0.5 7

11 SYSTEMS $12.9 - $13.4 244 COMM ITTEES/GROUPS CONCERNED WITH COMPUTING

1. Academic Working Group

2. Administrative Computing Staff (ACS)

3. Committee On Office Systems And Technology (COST)

4. Consulting Study On T-C -- BA&H

5. Engineering Committee On Computers (New, information)

6. Hospital Data Processing Steering Committee

7. Humanities & Sciences Advisory Committee On Computing

8. Medical Center Computing Subsidy Committee

9. Stanford Advisory Committee on Computer Sciences

10. Task Force on Computing

plus at least one Personal Computing Club

» T-C STUDY PHASE I RESULTS ~

So, the issue isn't whether to replace the current system, it's what is the proper scope and nature of the replacement

Switch deployment: centralized/distributed, on premise/ off premise

Student phones

Shared voice/ data network backbone

Transmission technology

Network "utility" features/ services NON-VOICE CAMPUS COMMUNICATIONS ISSUES

Technological Trends

Impact On Information Resources Management

Future Network Concepts TECHNOLOGICAL TRENDS

On Campus:

"Electronic freshmen"

More user EDP sophistication

Richer computerized bibliographic services

"Electronic libraries"

Proliferating data terminals, computers, word processors

Increasing university mail traffic with slower service

Laboratory simulators

More electronic media in education TECHNOLOGICAL TRENDS

Off Campus:

USPS— poorer service, higher costs

Soaring telephone, energy rates

Electronic logic and storage costs declining 20% - 25% per year

Communications transmission costs declining 10% - 15% per year

"Friendly" personal computers, data terminals

TV sets used to display data, correspondence, images

Cheap multi-purpose workstations

At-home terminals, personal computers, workstations IMPACT ON INFORMATION RESOURCES MANAGEMENT (IRM)

Technological Trends

Cheap Powerful Friendly Übiquitous

Will significantly influence how Stanford people deal with their information

Ten examples illustrate how we think these technologies will be applied on the Stanford campus ELECTRONIC MAIL

Definition End to end transmission of correspondence

Stanford Users Potentially "everybody" -- all faculty, administrators students, researchers

Scope l-D and off campus mail ELECTRONIC MAIL

HOW IT WORKS

Getting your mail

User signs onto mail system and requests list of items in "in-box"

System displays/prints requested items

Disposing of mail

User may read and "circular file"

Or user may file in personal storage facility

Or user may annotate and "buck slip"

Writing a letter

Word processing features support text generation

Writer "addresses" and distributes by accessing the mail network system WORD PROCESSING

Definition— Generation and filing of correspondence

Stanford Users Potentially "everybody" — all faculty, administrators, students researchers

Scope — Letters, memos, reports, theses, documentation-- virtually all written material located on campus WORD PROCESSING

HOW IT WORKS

Creating the text

Users dictate, copy, or type in words to the word processing system

Boilerplate is scanned, included

Powerful edit capabilities aid creation of final copy

Distributing the text

Output can be directed to typesetting services, terminals, facsimile machines or other word processors BIBLIOGRAPHIC RESEARCH

Definition ~ Identification and location of reference material Stanford Users — Students, researchers Scope — On campus and off campus libraries

HOW IT WORKS

Accessing the library database

Users sign onto the bibliographic system database and enter search requests , authors, titles or topics

The system displays where to find material meeting the requests

Obtaining the reference material

Once a candidate reference has been selected the system retrieves the pages from the electronic library »

ELECTRONIC LIBRARY

Definition Electronic storage of written resources— potentially all written material, books, publications, newspapers

Stanford Users ; - Potentially "everybody" - faculty, administrators, students, researchers

Scope On campus and off campus libraries (Stanford libraries, Library of Congress) ELECTRONIC LIBRARY

HOW IT WORKS -

Storing Volumes

i Books and other written material are "copied" into the system including pictures, up to three colors and half tones

A combination of image and coded characters reduces storage needs

Remote libraries allow access and transmission of their electronic books under new copyright laws

Accessing books

Students sign onto the library system and obtain requested books on their displays Books can be paged; "yellow lined", selected material can be copied and all material to be saved can be placed in personal files

Or students can request original "hard copies" to be reserved for later use

t 4 COMPUTER ASSISTED INSTRUCTION AND LEARNING

Definition Faculty and students using computers/data bases to create, review and use information Stanford Users — Students and faculty Scope — Offices, teaching labs, dormitories/homes, corporate subscribers

HOW IT WORKS -

Computer Assisted Instruction (CAI)

Faculty structures drill and remedial instruction seminars

Classroom presentations can be video- recorded for subsequent replay

Some exams can be given and scored automatically

Computer Assisted Learning

Problem solving feasibilities can be created for student use

Students would be taught to use computers/databases to solve unstructured problems ELECTRONIC LABORATORY

Definition - Laboratory tests simulated electronically

Stanford Users - Students, faculty, researchers

Scope - On campus chemistry, physics, kinematics- all laboratory sciences

HOW IT WORKS

Creating a simulation database

Properties of chemicals and materials and mathematical formulas are defined

Projections, simulations, and emulations of chemical reactions, physical properties and mathematical series are performed using probability and experience models

Executing tests and experiments

Students perform previously "proven" experiments or researchers and others devise new experiments and tests Predictive models for probable reactions and results are executed and immediate feedback is provided. Results can be summarized and recorded NON-TRIVIAL DATA PROCESSING

Definition — Processing beyond micro and minicomputer capabilities. Stanford Users — Students, researchers Scope — On campus large scale processors

HOW IT WORKS

Input

Students and researchers create problem-solving algorithms and data

Jobs (programs and data) are transmitted to a large scale computer

Process

Large scale computer(s) supplement student data with proprietary data

The problem is "crunched"

Output

Results may be transmitted back to the originator

Or, high volume output can be printed locally

Or, output can be stored in user files for subsequent access/ processing by personal computers EXTERNAL INFORMATION SERVICES

Definition - Off-campus proprietary data bases, computers, data networks

Stanford Users - Potentially "everybody" - all faculty, administrators, students and researchers

Scope — On campus users of off campus services

HOW IT WORKS

Students direct requests for money to family or personal bank accounts and memo post transers through electronic checkbooks

Physicians requiring specialized medical data or case histories access remote hospitals or data banks -e.g., University of Washington communicable disease research, U.S.F.D.A. rare poisons and remedies

Researchers locate relevant papers on other universities' library computers

Anybody subscribes to electronic versions of periodicals PATIENT MONITORING AND DIAGNOSTICS

Definition — Analysis of patients' vital signs/symptoms by computer Stanford Users — Selected physicians and medical researchers Scope — Stanford patients on campus and off campus

HOW IT WORKS -

Patients' heartbeats, breath rates, blood pressure and other signs can be mechanically monitored and transmitted to receiving stations.

Monitors risk patients' symptoms and alerts medical personnel during early stages of emergencies

Cooperative agreements with other medical facilities or remote patient monitoring capability

Automated diagnoses can confirm physicians' assessments COMMUNITIES OF INTEREST

Definition Special interest groups keeping in contact

Stanford Users - Potentially "everybody" - all faculty, administrators, students, researchers

Scope All campus occupants who have answered questionnaires

HOW IT WORKS -

Special interest groups can identify potential members or participants from common data, eg:

Fiber optic terminal interface researchers Students from Los Angeles wanting rides home for Christmas Ski clubs Porsche owners Children of lawyers

Critical skills or needs can be identified rapidly

Students with special language skills or mechanical skills Rare blood types and body parts donors

» . User Application Support Requirements

Between Class- Data Off- Application room Labs Bases Campus

Electronic Mail X

Word Processing X

Bibliographic Research X X

Electronic Library X X

Computer Assisted Instruction/ X X X X X X Learning

Electronic Laboratory

Non-Trivial Data Processing

External Information Services

Patient Diagnostic Systems

Community of Interest X X X FUTURE NETWORK CONCEPTS

Changing information resource management practices imply:

Individual users on campus will alternately use many of the emerging IRM capabilities

Multi-purpose terminals or workstations will provide economical user interfaces

But, unless a multi-purpose transmission network is provided, parallel communications networks/ lines will multiply

And that "solution" will be costly and will retard progress

Parallel lines will be laid in re-dug trenches

Thousands of multi-purpose workstations will need multiple communications interfaces to "talk" to computers and other workstations on different networks

Diverse protocols will complicate software and impede interconnection between users of different networks

Thus, some sort of common network capability appears mandatory 1 STANFORD UNIVERSITY ALTERNATIVE TELEPHONE SYSTEM CONCEPTS

Note: Shading dapicti partitioned sections of the switch which are dedicatedto serving j> group of user telephones. Stanford University POTENTIAL ELEMENTS OF CAMPUS" FACULTY HOUSING A "WIRED STUDENTDORMITORIES CLASSROOMS/LECTURE HALLS ACADEMIC AND ADMINISTRATIVE OFFICES PATIENT STUDENT/RESEARCH

LIBRARY INDICES OFF. -CAMPUS BIBLIOGRAPHIC ADMINISTRATIVE

COMPUTERS ABSTRACTS AND COMPUTER ASSISTED TELEPHONES FULL DATABANKS _■ COMPUTER ASSISTED CONTENT MATERIAL/ MAIL SERVICES EFT

HOSPITAL ROOMS WORK AREAS RESEARCH LABORATORIES

RESEARCH SUPPORT FACULTY STAFF CROSSREFERENCES APPLICATIONS STUDENTS

TEXTS INSTRUCTION TERMINALS

LESSON PLANS ELECTRONIC LEARNING POINTERS SERVICES * <

CHARACTERISTICS OF THE SHARED VOICE/DATA NETWORK

Probably a self-contained transmission utility

Network controllers located at key points on campus

Node controllers multiplex users onto backbone, carving out "lines" and establishing session links

Nodes also perform A/D conversion

Computers, terminals, workstations, PBXs would be "customers" buying tie lines on the network to get between on-campus buildings and off-campus networks

Probably digital transmission between network node controllers; possibly digital to on-campus terminals/instruments/computers _fe

»

Initial implementation likely to resemble "long lines" service

Eliminates duplicate physical networks

But does nothing to reduce multiple protocol problems

Thus, the network should evolve data/information networking services such as:

Virtual call service (interactive, non-interactive)

Network message switching (on-demand/automatic delivery, storage, "broadcast", W-P, security)

Host/network interfacing (terminal emulation, packetizing)

Terminal/network interfacing (buffered and unbuffered contention, polled) » . »

CURRENT SHARED VOICE/DATA NETWORK SITUATION

Telephone companies currently use digital shared voice/data links between some cities

Only a few "user" organizations have begun to implement their own shared networks

Typically a tandem/Telpak network with certain lines dedicated to specific applications during scheduled times of the day

Digital networks voice and data over a shared, broadband facility are still a rarity

Equitable Life Assurance

4 Danray CTX 2000 PBXs On-site backbone is coax Switches use FDM to permit shared voice/data

Fort Monmouth

Northern SL-1 PBXs Digital end-to-end (including phones) .

Triad) MERIT (Michigan Educational Research Instructional

Packet switched data network Special front end network switches No shared voice/ data

ARPANET Premier network Experimental voice packetizing marginally successful ■» "IP 4 . >

7 SUMMARY

Campus non-voice communications are likely to evolve into a complex set of interconnected terminals, computers and databases

A shared on-campus network could expedite this evolution economically

A better view of the future computing environment (in the broadest sense) is necessary to define the functional specifications for trie network