HP VoIP VPN-IP Centrex for service providers A solution brief from HP

Network and Service Provider Solutions Specialists predict that by the year 2005, one of every Provisioning five calls will either begin or end with a packet-based • centralized Oracle® database device (source: JP Morgan). However, the overwhelming • database synchronization, data propagation demand is expected to come from all the new services • centralized dial plan and consistency check enabled by a common voice, data, and video-IP (Internet protocol) infrastructure. • service activation (off-line configuration) • simultaneous access The HP VoIP (voice over Internet protocol) VPN-IP (virtual private network-Internet protocol) Centrex solution provides • multiple user profiles • web-based application • consolidated statistics VoIP is happening now! • CDR (call detail record) collection, formatting, files repository Service • digit manipulations on called and calling number • CLI (calling line identity) screening with white/black list • least cost routing–source and test, TOD (time of day), DOW (day of week), internal IP cost a unique prepackaged solution that offers a large set of • first-available/load balancing rules gateway determination revenue generating applications, such as call center management, voice or video conferencing. In addition, • alternate destination on unconditional, on busy/no the VoIP VPN-IP Centrex offered by HP provides a central- answer, based on time section ized provisioning component with user-friendly customer • real time in-memory centralized database web provisioning that can be easily customized for • CDR generation service providers. • flexible procedural programming HP VoIP VPN-IP Centrex solution • hunting list Key features • incoming call restriction (barring) • private numbering plan • anonymous call rejection • full translation that allows a phone not belonging to the • calling name presentation IP network to be a VPN end-user • alternate routing • on-net to on-net calling Multiple layer architecture • on-net to off-net calling • network layer with Cisco powered VoIP network • forced on-net calling • call control layer with NetCentrex CCS softswitch • virtual terminal calling • service control layer with HP OpenCall and ATOS • gateway routing that allows interconnection with PSTN Origin voice value added service (public switched telephone network) gateways and other • service provisioning layer with HP OpenCall SMP VoIP gatekeepers (service management platform) and ATOS Origin provi- • outgoing call screening based on calendars sioning application • DID (direct inward dialing), DOD (direct outward dialing), The NetCentrex CCS softswitch executes, controls, and caller ID (identifier), CLIR (calling line identification manages call routing information within the IP network. restriction), call screening The NetCentrex CCS has trigger points that interrogate • call forwarding, call pickup, call rejection boss-secretary the Application Servers for all VPN features, through an features, last number redial Intelligent Network (IN) interface. The HP OpenCall SMP (service management platform) hosts the central repository • voice announcements played by integrated voice as well as the service provisioning with the web server responders serving as a focal point for service deployment and data • remote access to and from a location outside of the management across a network. VPN-IP Centrex • number presentation • call limiter restricting the number of simultaneous calls per VPN-IP Centrex at physical, logical and shared level

2 VOIP VPN – VoIP VPN and IP Centrex

Optional Enterprise users Teleworker, Home office

IP media server OSS/BSS SMC Small office, Call center PSTN VoIP network PLMN

Large office Media PBX gateway IP PBX Analog phones Web provisioning SoftSwitch HP OpenCall

Interconnect

The HP OpenCall SEP (service execution platform) is the Service management OpenCall application server. The HP OpenCall SEP hosts the VPN • web based GUI (graphical user interface) access to VoIP features, execution, control, and management services VPN provisioning within the IP network. The SEP executes service applications based on a real-time database synchronized with the • CDR formatting and repository web-provisioning database. • statistic data formatting and repository • data synchronization with a remote backup SMP for Softswitch (CCS softswitch) data safety • gateway interoperability • multi-protocol softswitch (SIP, H.323, MGCP) for the Pre-packaged solution VoIP network HP provides a complete solution, from the IP MPLS (multi- protocol label switching) network infrastructure with VoIP • multi-line support and Computer Telephone Integration gateways to the VoIP VPN Centrex Service built on carrier (CTI) grade HP OpenCall Service Platform. HP maintains strong • intelligent interrogation of VPN on OpenCall partnerships with market leaders such as ATOS Origin • Q1224 state machine with full DP support and NetCentrex. HP solutions are engineered, tested and pre-integrated in HP facilities before they are deployed on Application server OpenCall customer sites. In addition, HP provides startup services to • private numbering plan assist customers in launching the service as well as 24x7 support services. • digit manipulations on called and calling number • on-net to on-net, on-net to off-net, on-net to forced- Solution delivery on-net, virtual-on-net HP Services provides experts on the HP VoIP VPN & IP • VPN-Centrex Service Centrex solution plan to deliver the complete project. • call routing between VoIP network and Equant CS HP has over 5,000 telecommunications services experts (circuit switched) network in the world. HP professionals are trained on HP solutions • least cost routing for off-net calls and have tested expertise in delivering these solutions. • overflow routing through CS or PSTN networks • CDR generation

3 Market leadership NetCentrex delivers next-generation networking products and network-based applications for Voice-over-IP (VoIP), HP is a leading solutions provider of VoIP value-added Video-over-IP, PSTN and mobile networks. The solutions services for service providers with deployments in Asia, enable service providers to build converged networks and Europe and the Americas. HP VoIP solutions have been to offer network-based multimedia services for consumer deployed and are delivering results in both residential and enterprise markets. and corporate environments. Cisco Systems, Inc., is the worldwide leader in networking Equant, one of the largest IP infrastructure service providers, for the Internet. clearly understands the business potential of IP technology. With hundreds of large corporate customers on its data network, Equant has increased its (ARPU) average revenue HP advantage per subscriber with VoIP (voice over Internet protocol) Communications solutions are highly complex, and service and more specifically VoIP VPN (virtual private network), providers must deliver even more innovative services to a value added voice service highly appreciated by the market while keeping customers loyal and insulated enterprise customers. from the complexities behind the services. In order to achieve this, service providers need strategic partners Solution support who can do more. HP offers a range of targeted, seamless solutions, integrated with partners, delivered quickly and HP offers telecom & eServices solutions support, which efficiently. HP systems and solutions are open and flexible, features an all-in-one support services package, available empowering customers to customize or create value-added on an 8x5 or on a 24x7 basis. This complete solutions services. Our service capabilities provide the expertise support approach ensures non-stop business continuity to develop, integrate, test, install and support the most with HP customers and enables them to offer non-stop complex service launches. This one-stop shopping services to their own users with their solutions. approach lets service providers focus on their customers— HP acts as a single point of contact and provides fast and not their suppliers. effective problem resolution through integrated, seamless HP focuses more than 25 years of telecommunications reactive and proactive support processes via its worldwide expertise into a powerful integrated team, the Network telecommunications focused support organization. Service Provider Business Unit (NSPBU). The NSPBU, In addition, the HP all-in-one support services package along with 500 valued solutions partners, assists the includes the technical and proactive management for the world’s top 200 service and equipment providers, and customer and its solution as well as on-demand engineering meets the voice and data needs of hundreds of millions services. of wireless and wireline subscribers.

With solutions, technologies and services including: About our partners HP OpenCall and HP OpenView telecommunication Atos Origin is a leading international information technol- capabilities arrayed across network infrastructure, ogy services provider. Its business is turning client vision network services, operations and business support, into results through the application of consulting, systems mobile and rich-media solutions, and end-user access, integration and managed operations, including outsourcing the HP NSPBU is a major player that is leading change and on-line services. in the network and service provider industry.

For more information, go to www.HP.com/communications

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