FROM THE EDITOR

As another year dawns, the digital platform gets stronger

With this issue, RIND Survey enters its 33rd year of publication, no mean achievement for a monthly trade magazine. What is significant is that it is probably the only one of its kind in India, focused mainly on the technical, editorial, marketing and other aspects of newspaper printing and production. In recent times, we have extended the canvas to include new media because without the latter, today’s news publishing world is incomplete… and incomplete by yards. Reflecting in many ways that sentiment are our two lead stories here, about digital publishing, a rapidly growing and promising new media channel for newspaper publishers. It’s the age of tablets (am not referring to those in the medical world) and the number of its users is growing and it is clear they are benefiting from a high degree of interactivity and multimedia content. Handling print, online, mobile and tablets all together is not easy; it can challenge the best of minds. Thankfully, technology has developed so much that there are multi-channel publishing systems that can help integrate digital publishing into existing environments. My thanks to Stefan Horst for quickly putting together the lead piece on the subject. My thanks to S. Balasubramanian, head-marketing, New Media, Dinamalar, for sparing time and explaining to me the new media thrust the newspaper has made in recent times. Well, if you have a Web site that attracts more than two million unique visitors and more than 190 million page views a month, you’ve arrived. Indeed, Dinamalar’s iPhone, iPod and iPad applications have recorded a substantial number of downloads and page views, and its success story is likely inspire many others.

January 2012 RIND Survey 1 WAN-IFRA’s annual India conferences have in recent years made a mark. The high calibre of speakers Magdoom Mohamed (WAN-IFRA South Asia MD) and his team are now getting to maintain year after year has earned the body more credibility and goodwill than any PR exercise ever can. Many of the presentations are top-notch but, sadly, those who are not able to attend the conference lose out. We have now decided to report on some of the presentations in detail so that more people in the industry can benefit. The reports will be featured over several issues. This issue has R.D. Bhatnagar, chief technology officer, DB Corp Ltd, speaking about how to reduce waste and optimise production, and Thomas Wiederkehr, managing director, IE Graphic Engineering, Germany, elaborating on how you should invest smartly and invest right (some of the other presentations have been covered in earlier issues of RIND Survey). Supplementing Bhatnagar’s take on ‘optimising’ production, but in much more technical fashion, dwelling on process optimisation in newspaper print production, is Manoj Mathew of The New Indian Express. He insisted that extra care be taken to ensure that mathematical symbols and other technical details are reproduced without error on the page. If only we had more like him at the desk in newspapers! Do also read S. Muthiah’s piece on what reporters should be doing, and what they aren’t, and the interview with Ross Taylor, award-winning photojournalist of The Virginian- Pilot. Finally, a big thank you to all the advertisers who have steadfastly stood by us over the years. The 100-page (with cover) bumper issue you hold in your hands is proof of their support without which it would not have been possible to publish issue after issue of RIND Survey. May such support continue always. We begin the New Year with a new-look masthead, the Impact font standing true to its name, and the Garamond typeface bringing clarity as well as dignity in style to the main text. We hope you will like it. Here’s wishing all of you a Very Happy, Healthy and Prosperous New Year.

Sashi Nair [email protected]

2 RIND Survey January 2012 RIND C o n t e n t s Survey Yes, digitalpublishingis here to stay Tablets inIndia, might anichemarket stillbe but they are arapidly strategy, address enablingthemtoany effortlessly channeland to monetisenewchannelssuchas tabletssuccessfully ongoing evolution ofthemediaindustry. This changeforces growing andpromising newmediachannelfor newspaper publishers to defineaneffective multi-channel publishing publishers. publishingto Digital tabletsisanotherstep inthe January 2012|VolumeJanuary 33|Issue1

RIND Survey

From the Editor 1

Dinamalar surges forward on the new media front 16

Cutting down on waste, the right way to optimise production 24

A printing plant must be designed to cope with extraordinary situations 32

Optimising the process in newspaper print production 36

‘Concentrate on making images that reflect your passion’ 46

Simulated press training focuses on tackling production problems 52

Is news all about just a quote or a byte? 54

Changing with the times to attract young readers 56

A special resource feature on VAPoNnews 60

Industry Updates 66

General News 86

Calendar 94 Yes, digital publishing is here to stay

Tablets might still be a niche market in India, but they are a rapidly growing and promising new media channel for newspaper publishers. Digital publishing to tablets is another step in the ongoing evolution of the media industry. This change forces publishers to define an effective multi-channel publishing strategy, enabling them to effortlessly address any channel and to monetise new channels such as tablets successfully. A special report by Stefan Horst

An analysis of press articles, statements made by research companies and vendor press releases about tablet sales in India in 2011 leaves you with no clear answers when it comes to data. The figures vary from below one, up to several tens of millions. However, the tenor of all these publications is the same: the tablet market in India will flourish in the coming years. The availability of affordable readers such as the Kindle Fire and low-cost tablet devices such as the Aakash are expected to further spur the market. Thus, it is time for publishers to prepare to integrate tablets into their portfolio of supported media channels. The benefits tablets offer for publishers are manifold – they are the first mobile device that enables publishers to extend their existing publication brands to the digital world. With reader-attractive tablet editions of their titles, publishers are able to increase the reach of their publications and to tap new revenue sources. Branding counts The results of a recent study conducted by FTI Consultant in the United States showed how important branding is in the world of digital publishing. For 84 per cent of the respondents, it was important to like and trust the publisher. This correlates with the fact that only 36 per cent of people access the news via one of the known aggregators. The study by FTI also indicates that tablet users are highly engaged with their digital publications. This high level of engagement is an important condition in order to convince advertisers. The photos: woodWingphotos: researchers found that 88 per cent of those users An efficient multi-channel dashboard such as WoodWing´s content station reading long articles also read stories they were not is a must in order to centrally manage and publish all types of content looking for initially. Furthermore, 41 per cent said for all channels. they saved articles for future reading. It’s also worth

6 RIND Survey January 2012 noting that 85 per cent of tablet users stated that they discussed the articles with others “in the real world”, while 41 per cent shared some content via e-mail or social media. The study also found that the reach of digital publications increases even more when you consider that 50 per cent of tablet owners share the device with other household members. Attract the reader Publishers interested in the implementation of digital publishing to tablets into their workflow should carefully evaluate the wishes of their readers and take the results into The South China Morning Post newsstand integrated in the app presents all available issues. account for the evaluation of digital publishing solutions available in the market. As a rule of thumb, tablet users expect that publications will take advantage of the fact that tablets offer enhanced capabilities for multimedia and interactivity. Simply putting PDF versions of the print publication on the tablet is not a viable option. Readers of digital publications on tablets indicate – through their comments in Apple's App Store and more – that they value a high degree of interactivity and multimedia content. Features enabling readers to leave comments and to share content via social media platforms like Facebook and Twitter are essential and valuable options to get feedback on how articles are accepted. Tapping digital publishing These requirements show that digital publishing for most publishers will be an entirely new endeavour. The good news is that publishers are able to seamlessly integrate the

Digital publishing at Kompas Kompas Daily, the largest daily newspaper in Indonesia and a user of WoodWing Enterprise, is a pioneer in digital publishing. The paper is available on the iPad and RIM’s PlayBook. Support for Android tablets as well a HTML5 Web app will follow in the first quarter of 2012. A team of eight designers, two video editors and three more people for mobile ads, proofreading and imaging creates more than 430 tablet pages per month for Kompas Editor’s Choice, Jendela Indonesia and Ring of Fire. The efforts were recognised at the Asian Digital Media Awards 2010, where the team was awarded three silver medals. Kompas, the largest daily newspaper in Indonesia, was the first daily in Asia on the iPad.

8 RIND Survey January 2012 digital publishing workflow into their existing environments and workflows using existing staff, skills and infrastructure. This is made possible through multi- channel publishing systems such as WoodWing Enterprise. The system leverages the creative power of Adobe InDesign and adds digital publishing options by the integration of WoodWing’s digital publishing tools. This suite of plug-ins for InDesign offer a vast variety of features enabling designers to The Japan Times, the oldest English language daily newspaper add interactivity and to easily in Japan, went live with with a 60-user WoodWing Enterprise create slideshows, hotspots and system in mid-April 2011. scrollable areas. These options also enable them to structure comprehensive content in a reader-friendly manner. They can also easily integrate audio and video content. WoodWing’s Digital Publishing Solution is fully integrated with the Adobe Digital Publishing Suite (DPS) helping publishers to distribute, monetise, and optimise digital publications. The DPS provides easy creation of branded apps, robust content-delivery options and analytics. As part of the DPS, the Adobe Distribution Service delivers digital issues to the reader's app on multiple devices, including the iPad, BlackBerry PlayBook, Kindle Fire and Android devices. The service allows push notifications to notify readers of new content, and the support of iPads fare well in Asia the Newsstand in Apple’s iOS5 guarantees high visibility on the home screens of iPad users. Asia has been a hotbed for newspaper iPad (and other An efficient multi-channel dashboard a must tablet platforms) editions, Adding tablets as another media channel will starting from when the iPad lead to calls for an application enabling editors and was introduced in 2010. Other designer to centrally manage and publish all types tablets emerged after that. In of content for all channels, including print, online, Indonesia, Kompas Gramedia mobile and tablets. Such an application should act was the first daily newspaper as a central dashboard, integrating everything in in Asia on the iPad. In Hong one user interface. Kong, the South China Morning Thus, an application like WoodWing Content Remco Koster, Post was the first English daily Station is the kernel of any modern newsroom. managing director, newspaper Asia on the iPad. It supports a story-centric workflow, which WoodWing APAC. In WoodWing Asia Pacific‘s allows users to create an article independent of backyard of Malaysia, the newspaper publishers the channels the final story will be published in. have also been quick to embrace the iPad and other All processes have to be fully transparent to the tablets. The Star successfully launched first on the editors, enabling them to execute multi-channel iPad, followed closely by the New Straits Times publishing without having to worry about the Press, which launched three daily apps – Harian underlying technology. Metro, Berita Harian and the New Straits Times. How will journalists work in such environment? First, they do research on the topic of the article,

10 RIND Survey January 2012 collect materials (including text, images, audio, video, etc) and store them in one dossier. To do so, journalists have access to a variety of content sources like image libraries or streams of news wires from within the application. In writing the article, the journalist has the option by just clicking some checkboxes to publish the headline and the summary via e-mail, RSS, SMS, Facebook and Twitter in order to alert the readers. After that, he might publish a short item including audio, video and low-res images to the Web site. Next, he could take the same dossier to produce a newspaper article with a higher quality photo for the next printed edition. And the same content can be used to create the tablet editions, WoodWing software has strong record spiced up with additional in newspaper segment multimedia content. How to monetise WoodWing Software develops and markets innovative Multi- As with print, having created Channel Publishing Solutions for Adobe InDesign and InCopy a stunning tablet issue is just environments. WoodWing offers a comprehensive and efficient half the battle – publishers integration with Adobe publishing products, including the Adobe need to think about how to DPS. WoodWing´s flagship products are the Multi-Channel Publishing monetise their tablet content System Enterprise and the content-management application Content successfully. An oft-forgotten Station. More than 500 customers with more than 25000 seats fact is that tablet editions – as worldwide rely on WoodWing solutions in their daily publishing opposed to print – are no longer business. limited to a geographical area Cornerstones of WoodWing´s development strategy are an open for distribution. Publishers architecture, sustainability, investment protection and low total cost should keep in mind that of ownership. WoodWing enables publishers of any kind to prepare thanks to digital publishing, themselves for the future of media using their existing resources their high-quality content and teams. Moreover, Enterprise and Content Station are easily can reach readers all over the scalable and expandable to meet future requirements both in terms country if not the world. of growth and new technologies. In addition, tablet editions WoodWing supports all existing channels, including print, Web, SMS, open up a variety of ways to RSS and e-mail, as well as social media and mobile devices, including monetise the content. First, Apple´s iPad. Since the introduction of the iPad, WoodWing’s Digital there is the revenue from Publishing Tools have become the favorite digital publishing solution for many well-known publishers worldwide. Besides the close relationship with Adobe, the company maintains a number of technology partnerships, whose products integrate seamlessly in the Enterprise publishing environment. WoodWing´s solutions are tightly integrated with the products of dataplan, Fotoware, Drupal, Enfocus, Netbiscuits and many more. WoodWing has a strong record in the newspaper segment. A number of major newspapers are created and produced using the Enterprise publishing platform, including the Observer, Daily Express, the Japan Times, the Malaysian Reserve, the Jakarta Globe plus several titles by Kompas The South China Morning Post was Gramedia. the first English language daily newspaper in Asia on the iPad.

12 RIND Survey January 2012 selling the issues. Most publishers decide to offer a range of options to buy the publication, including single editions and a variety of subscriptions. A number of publishers worldwide successfully offer a combined print and digital subscription. For the distribution of their digital issues, publishers can rely on the Adobe Distribution Server, which is part of the Adobe Digital Publishing Suite. Even when the reach is not so high at the moment, advertisers appreciate the high reader engagement and the high-quality target group that early adopters of new technologies represent. They also value the interactivity and response features offered by digital publications enabling them to create a completely new kind of advertisement. In some cases, publishers have been able to gain advertisers as sponsors of their complete digital publishing projects. E-commerce is a third revenue stream in digital publishing that publishers can utilise to monetise their content. The easiest way is to offer the digital books and music reviewed in the tablet magazine via Amazon, Apple´s iTunes store and more. By integrating the tablet issues with an order system and working with fulfillment service, publishers can explore many more options. A trendsetter in this respect is BCmag, a tablet publication by the leading Austrian drugstore chain BIPA. It combines editorial content and shopping in a previously unimaginable manner. Analyse and optimise Knowing how readers use the publication is vital for any optimisation process. The Adobe DPS offers sound features to analyse how readers engage with both editorial and advertising content. Publishers can track and analyse application installs and launches, measure reader engagement with individual articles and ads, and much more. Summary Tablets are already a well-established digital publishing channel, but are still in the early phase of their evolution to a mass media channel. That process will be driven by the advent of affordable devices such as the Kindle Fire and the Aakash. Digital publishing to tablets helps publishers to break the geographical limits – they can distribute their content nationally and worldwide in a cost-efficient way. Publishers need to prepare for the integration of digital publishing to have time to experiment to find a business model most suitable for their publications. A powerful multi- channel publishing system helps them to integrate digital publishing in their existing environment and editorial workflow using existing staff, skills

and infrastructure. <

(The writer is PR manager, Kompas Daily publishes its Editor’s Choice also on the BlackBerry Playbook tablet WoodWing, from RIM. The Netherlands).

14 RIND Survey January 2012 Dinamalar surges forward on the new media front

A 60-year-old newspaper has adapted and moved with the times, and moved quickly. Its Web site attracts more than two million unique visitors and more than 190 million page views a month; its iPhone, iPod and iPad applications have recorded a substantial number of downloads and page views, with various apps being made available on the Android platform as well. All run and managed by a small team that is highly focused on delivering value to users as well as clients, and it has paid off well. Sashi Nair reports on the Dinamalar new media success story

t was at the WAN-IFRA Conference in Chennai in September last year that S. Balasubramanian, head-marketing, New Media, Dinamalar, presented a case Istudy of how readers could be attracted to consume news on the mobile platform, and how opportunities could be created for generating new revenue. Dinamalar, printed in ten cities across Tamil Nadu, is a 60-year-old newspaper that sells about 0.9 million copies a day. “It is known in the market for editorial standards, providing innovative content and quality readership. It was the first to launch an educational programme for students,” Balasubramanian says to me later when I meet him in his office in Egmore. Balasubramanian refers to dinamalar. com as India’s No. 1 publication portal, with 2.05 million unique visitors and more than 20.43 million visitors a month, more than 192 million page views a month, with about 47 per cent of users in the 25-35-year age group. It’s been quite a remarkable success story, which Balasubramanian in his presentation pointed out was because of innovative content for mobile platforms, dedicated teams for photo and video galleries, dedicated content, technical and marketing teams for the iPhone, iPad and Newshunt mobile

Photos: S. Balasubramanian Photos: site, and special content for the global The Dinamalar iPad app photo gallery. Tamil community (more than 30 stories

16 RIND Survey January 2012 SEECONTROLAUTOMATE relate to NRI Tamilians daily). During the presentation, Balasubramanian described the mobile phone as more than a just walkie-talkie. “It is more than sending or receiving messages, more than accessing mail, it’s about staying connected constantly with the world with the most convenient device that users cannot stay without,” he says. The success on the digital media platform for Dinamalar is buttressed by some of the statistics Balasubramanian dished out. For example, Dinamalar iPhone apps have registered nearly 46000 downloads, more than 0.63 million visits a month, and fi ve million page views. After the launch of the iPad app, Dinamalar registered 1251 downloads on the very fi rst day. Dinamalar was the fi rst Tamil newspaper to launch the iPhone and iPod touch apps in June 2011, and the fi rst to launch the iPad app in September that year. Overall, on the digital platform, more than 2.6 lakh downloads and 27 million page views a month have been registered. The recently launched Android platform, which runs on a free operating system, !NEXCELLENTPRINTRESULTMAYSTART has picked up very quickly. In two months, the app has registered about 30000 downloads, comparatively much faster than the numbers notched up by the iPhone WITHAHIGHPRECISION app. Dinamalar is now planning a Windows-based app, and the Android tab will be launched in the coming weeks. INTHEPLATEMAKING “We have notched up some good numbers as far as mobile apps are concerned. If you look at the iPhone app, we already have more than 50000 downloads (during the past seven months after launch). You must remember we are a Tamil language Web site, which in a way is a limitation. Anybody using the apps must know to read Tamil. A sizeable number of the NRI Tamil population may not know to read, although they can talk fl uently. So, despite all that, we have substantial numbers,” Balasubramanian explains. The Dinamalar Web site attracts regular traffi c from Italy, Spain and the Netherlands. Currently, the digital apps are offered free, but the paid route is likely to be adopted soon. “We are not really re-using our print content. About 35 per cent of our digital content does not even go to print. There are dedicated teams in charge of delivering content for users of online, as well as the iPhone, iPad and Android apps. Different devices have different user experiences. So we need to utilise such experience and ensure that content reaches .%,!6ISIO the maximum audience,” says Balasubramanian. There is a dedicated 4HEBENCHMARKFORSMALLAND team for relaying content through MIDSIZEPREPRESSINSTALLATIONS NewsHunt (a mobile application through which you can access the latest FULLYçAUTOMATICREGISTERPUNCHINGANDBENDINGDEVICE news). Dinamalar mobile applications WITH6IDEO#ONTROL0OSITIONING are presented across all platforms through NewsHunt and, according to Balasubramanian, contributes about 18 per cent of the total traffi c on that "2´$%2.%5-%)34%2'-"( %MRRJGC@æ"?GKJCPæ1RP?µCn"æ*?FP A shot Dinamalar iPad app video. network. For platform-wise downloads .FMLC ææn$?V æ UUU LCJ? BCnCæK?GJQ?JCQLCJ? BC .%,!53! 0GTCP$?JJQ 5' SEECONTROLAUTOMATE 18 RIND Survey January 2012 .FMLCæææ UUU LCJ?æSQ? AMK in the NewsHunt app, J2ME recorded the highest number of downloads, with 87000; Symbian was second with 62000; followed by Android with 22000 and Apple with 15000. The Dinamalar New Media team is only nine-member-strong, spread across Chennai, Coimbatore, Bangalore, Delhi and Mumbai. However, the team comprises individuals dedicated to selling online and mobile apps. The challenges, according to Balasubramanian, were quite a few, including creating apps on different platforms, making them compatible to different versions of the platform, dealing with language support limitation, and delivery of video content. However, the team faced these challenges head-on and overcame A story opens out on the them. Dinamalar iPad app So, where are the revenue article page. opportunities here? They lie in periodical subscription, having the pay-per-use model, hosting regular banner ads as well as innovative banner and video ads, says Balasubramanian, and adds, “Publishers should not miss the potential revenue earning opportunities online provides. Standardisation of the ad rate is important.” When Balsubramanian took charge of New Media at Dinamalar, there were “too many ads, not sold the right way, sold usually through fi xed deals (fi xing a slot for a particular client)”. “Selling ads on the Internet is different from traditional media. You can’t really evaluate ad campaigns on the Internet and digital platform, taking fi xed deals as the yardstick. We do it now on a CPM basis – cost per milli or cost per 1000 impressions (an impression happens when an advertisement loads on the Internet or any digital device, ready for viewing, without any guarantee being given of the viewer actually clicking on it),” he says, adding, “We deliver the advertisement for the client. We have more than two million unique visitors in a month. On average,

A graph that shows platform-wise downloads of the Dinamalar NewsHunt app. A countrywise break-up of the Dinamalar iPhone app.

20 RIND Survey January 2012 the user comes to the Dinamalar Web site once in three days, which is a significant number.” However, getting clients to run campaigns on a CPM basis is one of the big challenges for Bala and his team. “We have huge traffic and clients can leverage on this.” Dinamalar has made substantial investment for its New Media division, which includes a 60-strong editorial team and a video division that does special stories. An extensive survey for Dinamalar conducted a few months ago by Gurgaon-based Juxt Consult (specialises in online services) in an attempt to understand the readership better (their socio-economic status, what they like to read in the paper as well as in competing papers, what they like viewing on the Internet, their news consumption patterns) revealed that more than 60 per cent of users visited the Dinamalar Web site multiple times in a day. “The survey showed the amount of loyalty the reader has in Dinamalar and threw up a lot of other interesting information. For example, 47 per cent of our users have a credit card, 32 per cent of them own at least a gold card. Also, 68 per cent of our readers are salaried employees. The survey compared our site with other news sites and we outscored several other sites in different areas,” Balasubramanian points out. He adds that analysis of authoritative data has shown that the Dinamalar Web site has a large share of the traffic to news sites, with the site registering more than six lakh hits a day, on average. The survey (6800 users, including NRIs, completed the long-drawn five-step survey, according to Balasubramanian) was shared with the newspaper’s editorial staff. A lot of traffic to the Dinamalar site is driven by the large overseas Tamil population as well as the sizeable Tamilian population in cities such as Mumbai and the National Capital region (including Delhi). On the advertising front, Dinamalar uses an ad server that has a bit of intelligence and can geographically map the readership, such as state-wise targeting in India, Canada and the US. “We can find out how many times an ad needs to be shown to a user in a day. We need to give our clients a better return on investment. For instance, if a user goes through 100 pages daily there is no point showing the same ad every time. We thus do a frequency cap for all ads. So the advertiser has more opportunities for reaching out to more unique visitors and they get a better return on investment, with the click-through ratio being high,” Balasubramanian explains. Information gathered is thus broken into bits and analysed. Even specific sections on the client’s Web site, which the user may click, is tracked by the ad server. Such ‘intelligence’ is offered free to advertisers. Region-wise ad campaigns by clients are also tracked. Such information is useful for the publisher as well. “We can bring more value to the user. For instance, if we start offering

something the user is looking for, he may visit our site more often,” says < The Dinamalar iPad app home page. Balasubramanian.

22 RIND Survey January 2012 Cutting down on waste, the right way to optimise production

Lean process is a management philosophy focusing on reduction of common wastes to improve overall value, says R.D. Bhatnagar, chief technology offi cer, DB Corp Ltd. He refers to eight areas where wastage can be reduced and outlines some of the most popular tools used for lean processes. From the Dainik Bhaskar newspaper production workfl ow, it is clear that each element needs to be seamlessly linked to another and unless there is a harmonious blend, consistency and quality will suffer

mprovement usually means something we have never done before.” It was this statement by Shigeo Shingo, a Japanese industrial engineer and an expert “Ion manufacturing practices and the Toyota Production System, one of the structured and lean manufacturing processes in the world, that R.D. Bhatnagar, chief technology offi cer, DB Corp Ltd used to kick-start his presentation at the WAN- IFRA Conference on lean production techniques and an optimised workfl ow. Referring to some of the methods that gave immediate results on the press fl oor, Bhatnagar said that lean process was a management philosophy focusing on reduction of eight common wastes to improve overall value. “The elimination of wastes reduces costs and improves profi ts,” he added. He drew a comparison with Anna Hazare who he said had adopted ‘lean thinking’, the simplest tool, by identifying the biggest problem affecting growth – corruption (cost effi ciency), pushing for people participation

Photo: WAN-IFRA (people or the user acceptability R.D. Bhatnagar, chief technology offi cer, DB Corp Ltd, during test) and stressing the importance his presentation at the WAN-IFRA Conference. of the implementation of certain

24 RIND Survey January 2012 processes in the Lokpal Bill (fast-track implementation of various processes). Bhatnagar named the eight wastes as: inventory (extra production required to buffer process variability), over-production (producing too much, too soon), transportation (movement of materials without adding value), waiting (increasing production cycle time without adding value), movement (movement of operators with adding value), defects (products that do not conform to customer specifi cation), over-processing (processing material more than is necessary to meet customer specifi cations) and talent (unused human talent). Referring to each of the wastes, Bhatnagar outlined the Dainik Bhaskar practice or experience (some of the fi gures relate to 2010-11): Inventory: Dainik Bhaskar reduced inventory of Indian newsprint, ink and plates to 17 days, against 52 days for newsprint and 30 days for other material. The company saved Rs 344 crore a year, and the amount was released in cash fl ows. Over-production: Dainik Bhaskar stopped sending free copies to government offi ces, infl uential people as well as the physical stock of copies in the offi ce. The amount saved: Rs one crore. Transportation: The company built warehouses within its premises at all the major centres. Manual transport and counting of copies were replaced with conveyors and stackers. The amount saved: Rs 2.73 crore, plus time. Waiting: The company installed CtP at its major centres and is in the process of converting to inkjet CtPs. The cycle time from page release to print start has reduced from 45 minutes to 26 minutes. Movement: Since the past three years, Dainik Bhaskar has been buying semi- automatic presses that can be controlled from central consoles. Forklifts have been provided at almost all the centres for safe and speedy movement of newsprint reels on the shop fl oor. The amount saved: Rs 15.36 crore. Defects: The publisher’s average of printed waste reduced from 5.56 per cent to 4.67 per cent. Amount saved: Rs 1.15 crore. Over-processing: Innovations in print led to additional revenue of Rs 6.15 crore. Talent: Dainik Bhaskar has been focusing on human resource management the past two years; however, the current average delivery per employee is only 47 per cent. There is now a chief human resource offi cer; key result areas have been defi ned for all employees, including editorial staff; and PeopleSoft, an HR ERP solution, is being introduced. Since 2009, the group has added 430 personnel in the technology vertical alone, and trained them to use talents in multiple streams. Eighteen new printing and publishing centres were opened deploying 19.5 per cent less human resources. “Use of digitisation and technology actually increases productivity and profi ts,” Bhatnagar pointed out.. Bhatnagar briefl y touched on some of the most popular tools for lean processes. The Toyota Production System, he said, produced only as per the actual sales order and not based on targeted sales. Volkswagen produces cars customised to a buyer’s specifi cation. Dell Computer practices ‘build your own computer’, another example of customisation. His presentation mentioned the inventories maintained by car manufacturers as only three hours. Six Sigma, developed by Motorola, is another tool that tries to ensure that 99.99966 per cent of products error-free. “It is said to have saved $427 billion for Fortune 500 companies but is an area we have not put our minds, hearts and money in. Even the Mumbai dabbawalas practise it,” said Bhatnagar. Stressing the importance of Business Process Management tools that

26 RIND Survey January 2012 attempt to improve processes continuously, Bhatnagar said that Dainik Bhaskar was appointing at the executive director level, a business process architect. He then touched upon Kaizen, the Japanese system for improvement or change for the better. Dainik Bhaskar has begun conducting workshops explaining its benefi ts and the practice of 5S, a component of Kaizen. The practice of such systems was being refl ected in the print quality, he added. Even statistical methods to monitor and control processes to ensure operation at full potential, proved useful in identifying and controlling defects. Bhatnagar then took the audience through the newspaper production workfl ow. The Dainik Bhaskar editorial follows the Matrix Content Management System, cloud compliant, which allows fi ling of stories from anywhere anytime. All reporters are given e-books (net books) and 12 mega-pixel cameras. They can log in from anywhere using data cards; the application has no separate Web module. The system can track the location of the reporter, correspondent or photographer (through the data card) and registers the presence of all those who have logged in. The reporter also has access to ‘contextual news’, similar content available on the Web and within the group. The breaking news tab runs the latest news that is carried on television. The company is working with IIT Karagpur to develop auto grammar correction for Hindi. For page layout, Dainik Bhaskar has migrated from Quark to InDesign which allows seamless integration and correction of visual elements on the page itself. The average page-making time has reduced from 45 minutes to 25 minutes. All the 880 editorial staff have been trained on InDesign, one of the largest initiatives of the group. The Matrix system is integrated with SAP and picks up town-wise circulation data and provides editors in the group the number and nature of stories being carried for a particular location. The increase in circulation is now added to the KRAs (key result areas) of resident editors. According to Bhatnagar, an eight per cent increase was registered in centres that targeted readers based on info provided by the system. On the photography front, there are central imaging centres (at the company’s fi ve hubs that process 3000 pictures daily for its 64 centres) that have a variety of algorithms based on camera type and features; input parameters are standardized. The system identifi es the photographer, his camera, its settings, all of which help in analysing defects and improving quality. It has brought consistency in picture quality and eliminated duplication. Using Business Process Mapping, each user is profi led for need of computers and other equipment. Against an employee strength of 7400 (excluding printing machine crew and semi-skilled workers), 4100 computers are in use. RAM and processors are upgraded instead of replacing the computer. The number of printers has been reduced to a third and employees are told not to take printouts unnecessarily. With each ad, every page being uploaded on the e-paper, printed copies in the offi ce have PLUS = More Great Features reduced. E-paper portals of other newspapers have also been integrated to avoid printed copies. The initiative has saved space and money. An open source helpdesk The newly updated Raptor+ now includes many of the great features application serves each user and keeps a record of each device; the response time and desirable functions from InterPlater HDX, at no additional cost. is fi ve minutes, and resolution time 15 minutes for complaints relating to mouse, Don’t wait until Drupa for new products – keyboard and monitors (93 per cent of complaints were related to such). Not more order yours already today! than four hours are taken to solve major problems.. To avoid outages, the server deployment, management and scalability have been PLUS = + easy to master touch screen controls outsourced to Tata Consultancy Services, at about the same cost. DB is the largest ur sm + built-in remote support and diagnostics yo artp ith this p h user of the open source Zimbra, with about 11000 mail boxes and collaboration w out rod on e ab uc e + customise user menus to the local language d e t. o r tools. More than eight lakh emails are exchanged and 82 per cent of spam is fi ltered. c o Glunz & Jensen A/S Glunz & Jensen, Inc. m + simple (reversable) convertion to Violet Chemfree R Haslevvej 13 12633 Industrial Drive, n Q r processing with the optional convertion kit a 4100 Ringsted, DK Granger, IN 46530, USA s e

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c a 28 RIND Survey January 2012 S www.glunz-jensen.com Virtual Desktop Infrastructure, Bhatnagar was convinced, would change the entire IT architecture in the future. Its advantages that he outlined: no local data stored; no local operating system, so no virus, spyware or worms; no updates or patches needed; no OS management or memory upgrades; smart card reader in-built; applications and data are centrally managed and backed up; can be used as plug-and-play; zero client administration is needed; and individual applications and desktop can be accessed from any device. For advertising, Dainik Bhaskar has made billing online. Bills are generated instantly, e-paper tear sheets get attached automatically and are emailed instantly. The bill delivery cycle time has been reduced to zero, from seven days earlier. A payment gateway has been created to eliminate manual posting of payment, resulting in cycle time for revenue accrued coming down, and select clients can access their accounts using the enterprise portal of SAP. The automated workflow ‘pre-flights’ each ad sent by the agency, checking for correctness etc. Thus, a lot of time and effort saved. Use of the print optimiser, which certifies a page PDF, has helped save 13 per cent ink. Violet CtPs have been installed at all the major centres. Following green initiatives, Viogreen chem-free plates (technology from Technova) are used. The use of water and environmentally hazardous chemicals has stopped. The water saved was equivalent to meeting the drinking water needs of 3000 people in a year, Bhatnagar said. The spray dampening system had saved money and proved environment-friendly, he added. There was also an effort to optimised average page levels by conducting surveys

among readers. Pages that had negligible readership were slashed. Supplements and pullouts are produced in advance using balloon formers, and congestion in the < machine room avoided.

Registration opens for Asian Media Awards

Registrations for WAN-IFRA’s 11th Asian Media Awards will open on 3rd January 2012. Get your entries ready and compete with the best publications in Asia. Participating in the prestigious competition is a fantastic opportunity to stimulate newspaper and magazine’s staff from all departments and to reward their efforts or improving their publication’s quality day after day. Two new categories are open to competition this year: Best in Newspaper Marketing and Best in Community Service. Registration is available through online submission and the deadline is 10 February 2012. For more information, please email Wilson Leong at wilson.leong@wan-ifra. org or call him at +65 6562 8446.

30 RIND Survey January 2012 A printing plant must be designed to cope with extraordinary situations

The decision to set up a printing plant is a crucial step in the newspaper business. Especially today, when the future of the print industry is facing challenges from many quarters and when media owners need to analyse where future growth markets lie. Setting up a new project has a long-term impact on business. It calls for investing in smart ways and investing right. Selecting the right site is as important as getting expert opinion from engineers and studying all available information. In his presentation made at the WAN-IFRA 2011 Conference, Thomas Wiederkehr, managing director, IE Graphic Engineering, Germany, elaborates on some critical points. Nidhi Adlakha reports o one will doubt the need for understanding the engineering involved in installing presses Nto cope with natural disasters and challenging economical situations. Throwing some light on aspects that are hardly discussed or considered important was Thomas Wiederkehr, managing director, IE Graphic Engineering, Germany. Addressing delegates at the WAN-IFRA 2011 Conference Print Summit, he stressed the need for engaging technologies that required low maintenance and were sustainable, economical and safe.“There are numerous decisions that a publisher needs to take before fi nalising a production site. For

Photo: WAN-IFRA instance, whether he should own it or outsource the Thomas Wiederkehr in a pensive task, adopt expansion measures and a multiple smaller mood a few minutes before decentralised philosophy of operation instead,” he said. his presentation. Dwelling on the requirements of a new plant, Wiederkehr said the requirements must be analysed from the point of view of editors, publishers, advertisers and operations managers. The site must offer high product fl exibility, adapt to last-minute changes, allow for late editorial closure deadlines and also adapt to market requirements, special sections, new products etc. “The future production site must allow for increased colour capacity for each page, offer high product design fl exibility, ensure state-of-the-art production quality and secure the ability to realise new special product effects,” Wiederkehr pointed out. Factors such as increased staff effi ciency, shorter production time frames, cost reductions, easy product distribution and delivering quality content rest with the publishers.

32 RIND Survey January 2012 Concentrating on such issues not only helps increase the reliability of the publication, but eases the production process as well. “The operations team copes with all in- house operations and engages reliable and easy-to-operate technologies. The new site must offer flexible, economical and sustainable options of production,” he added. The production site has a long-term impact on the business and site selection is a key factor that determines success. The production site should be strategically located, automated, adaptable and economical. An important criterion in selecting the site includes studying its accessibility to the market. “This helps in easy product distribution, improves access to major highways, increases proximity to distribution centres and makes the airport easily accessible,” Wiederkehr said. He was for the site being located in an area that had the possibility of expansion and housed a select range of production technology. “Selecting trained personnel is an important task and with the site being located in prime locality, the access to a pool of skilled staff is a bonus. Also, one needs to ensure the site is well connected by public modes of transport,” he added. Wiederkehr pointed out that analysing the topography of the site was the next step. Prior to construction, the site must be analysed for soil consistency, ground water levels etc. The preferred topography should include an even building ground and building codes must be given due consideration. “The building code includes analysing the border margin, length of the structure, maximum ratio of building volume per parcel area. However, the vicinity of airports may restrict the building height,” he said. The construction ground, he added, must be analysed for site contamination, landfill area, site history, soil composition, ground analysis and the presence of an archeological site. Other important aspects to be taken into consideration include setting up a reliable connection for sufficient electrical power, water and public rail and road systems. Any building design rests on a range of factors and it is important to consider them to avoid damage in extraordinary situations. “One must formulate the requirements, elaborate a process diagram, study material and production flow, the space requirement list and engage external specialists in t process,” Wiederkehr explained. According to him, the climate orientation of the site must be studied in order to access its potential to withstand natural disasters. The direction of the wind should be analysed to design structural enforcements, and geographical analysis of the land helps study the area for the possibility of hazards such as earthquakes, tsunamis, flooding and bush/forest fires. Adapting energy savings modes of operation such as rain water harvesting systems, using wind airflow for natural cooling, and solar-powered plants go a long way in reducing the carbon footprint of the production plant. A new project site To prevent the effect of storms, main wind directions must be considered must be: and the attempt must be to try not to expose large surfaces towards wind surfaces. Allow for extra-structural design to withstand heavy storms and * strategically located special engineers must calculate structural enforcements. Careful steps * built with a futuristic approach should be taken to design earthquake-resistant structures. For instance, the * positioned safely building owner has to define the standard of the earthquake resistance of * reliable and economical in the building and obtain information concerning the seismic nature of the operation location and soil quality. * highly automated “During the first phase of the building design, the structural engineer and * designed to respond to the architect have to integrate the necessary structural elements for earthquake resistance in the layout of the building,” said Wiederkehr. He added that the different interests of its users building has to be designed to withstand disasters caused by water and fire * adaptable as well. “One must formulate requirements regarding technology, material

consumption, staff structure, production structure and development.” <

34 RIND Survey January 2012 Optimising the process in newspaper print production

he following could well constitute what can be called the ‘printing industry cycle of despair’: T • What you see as the biggest problem with consistency in printing plants • Pressrun being high and low data points falling outside aim points • Makeovers and reruns Process optimisation is the discipline of adjusting a process so as to optimise some specified set of parameters without violating a constraint. The most common goals are minimising cost, maximising throughput and/or efficiency. This is applied in most of the automobile and engineering industries in general, and our focus is how we can Manoj Mathew use this important Statistical Process Control tool in newspaper printing industries.

The writer is assistant PRODUCTION SYSTEM DESIGN general manager-technical, The New Indian Objective Express, Chennai. After To define the objective in terms of print waste control and other wastages, to graduating in Engineering monitor consistent print density, web tension behaviour, dot gain analysis, grey (Printing Technology) from balance, etc the College of Engineering Input and Technology, Pune Resources used in production such as newsprint, ink, water, plates, blankets, etc University, he went on to Processing obtain a post-graduate Transformation of the above resources and control aspects degree in Management from the Indira Gandhi National Open University (IGNOU), New Delhi. He’s had an earlier stint with TNIE (1996 to 2004), after which he headed Production/ Operations at Versatile Card Technology-India. He has worked for the Eenadu Newspaper Group, Hyderabad; Thomson Press (India) Ltd., Faridabad/ Okhla, New Delhi; and The Printers House Ltd. A holistic capture of the prodution flow.

36 RIND Survey January 2012 Output The printed product itself Control The evaluation of the product in terms of various important printing issues/ problems and to control either during the process or in the input stage To control the process, Process Capability Analysis has to be performed

Process capability studies So why is process capability so important? Because it allows you to quantify how well a process can produce an acceptable product. As a result, a manager or engineer can prioritise needed process improvements and identify those processes that do not need immediate improvements. Process capability studies indicate if a process is capable of producing virtually an all-conforming product. If the process is capable, then statistical process controls can be used to monitor the process and conventional acceptance efforts can be reduced or eliminated entirely. This not only yields great cost savings in eliminating non-value-added inspections but also eliminates scrap, rework and Figure 1. increases customer satisfaction. The benefi ts of performing process capability studies are certainly worth the effort in the long run. After a process capability study has been performed, a process will be classifi ed as either capable or incapable. When the process is not capable of producing a virtually all-conforming product, the process is said to be incapable and acceptance sampling procedures (or 100 per cent inspection) must remain part of the process. Figure 1 shows that processes may also start out as capable but changes over time to have more variability. In addition, the process mean may also shift, placing the process too close to one of the specifi cation limits. Both increases Figure 2. in process variability and shifting of the mean may result in once capable processes becoming incapable. Figure 2 illustrates a once capable process that, over time, has become incapable due to increased variation. Figure 3 illustrates the effects of process capability due to shifting in the mean, with variation remaining the same. Process capability is done through three steps:

1. Gauge capability MM - Illustrations: Graphs 2. Process characteristics Figure 3. 3. Process Capability Analysis

January 2012 RIND Survey 37

Figure 1 Step 1: Gauge capability Before studying the capability of a process by using measurement data, we must first be sure that our test methods, equipment, operators and conditions are accurate, robust, and capable of measuring to much greater precision than our tolerances require. Step 2: Process characteristics The second step in the study is to examine our process measures over several time periods and use the data to examine the output for special causes of variation (outliers), which should be identified and eliminated from the process before continuing with the study. Several experiments may be required before eliminating all assignable causes. Step 3: Process Capability Analysis Comparison of process data to product specifications may indicate the need to adjust the process, innovate, or adjust the specification. The statistics generated by a process capability analysis are the process capability index, Cp, the upper process capability index, CpU, and the lower process capability index, CpL. The lesser of the two one-sided indices, CpL and CpU, is referred to as Cpk. The indices are calculated as follows: - Cp=(USL-LSL)/6σ where USL is the upper specification limit - CpU=(USL-Xbar)/3σ LSL is the lower specification limit - CpL=(Xbar-LSL)/3σ σ (sigma) is the process standard deviation (of individuals) - Cpk=the lesser of CpU and CpL - Xbar is the process average for the period studied Typically, we like to see a Cpk of at least 1.33, which indicates that the control limit of our test result (for individual values) that is nearest to its tolerance limit is at least 1σ from that limit. This allows us a ‘safety cushion’ should a new special cause of variation shift the location of our distribution or widen it. Process A process is the work performed with a set of inputs – raw material, machines and employees, which adds value and provides a product or service for the customer (internal or external). Capability Process capability is the ability of a process to produce products or services in a state of statistical control (predictable) for a period of time under a given set of conditions. Outside influences (special causes of variation) must be eliminated from the process in order to obtain this level of statistical control. Process capability study After determining that our gauge(s) is capable of measuring to the level of precision necessary and that our process is operating in a state of statistical control, we can perform the process capability analysis. The final step is the comparison of our process spread, as defined by the+ 3σ spread of a normal distribution (for measurement data) or the location and spread of the Poisson distribution (λ for attributes) to our product or service tolerances. GAUGE CAPABILITY Gauge repeatability Does one operator return a similar result time after time (gauge variability)? Gauge

38 RIND Survey January 2012 repeatability is the maximum permissible difference, due to test error, between two test results obtained by the same operator, using the same gauge, on the same test specimen (gauge variability). Gauge reproducibility Do different operators return similar results? Gauge reproducibility is the maximum permissible difference, due to test error, between two test results obtained by two different operators, using the same gauge, on the same test specimen (operator variability). Gauge repeatability and reproducibility Total variability of a test result (operator and gauge).

PROCESS CHARACTERISTCIS To Analyse process data 1. Normality – Evidenced by the descriptive statistics skewness and kurtosis 2. Stability – The absence of shifts or trends over time 3. Control – Control chart analysis passing tests for special causes • Normality The measures of normality we will apply to our distribution are skewness and kurtosis. Skewness is a measure of symmetry; it quantifi es if the distribution is signifi cantly wider on one side than the other. Kurtosis is the measure of steepness or peakedness of the distribution. • Stability Control chart analysis will be used to look for trends or shifts in the data over time. These are evidenced as a constantly rising or falling graph, or by sudden shifts upward and/or downward on the chart • Control Visual inspection of the Xbar and R control chart allows us to check for special causes of variation. The laminated cards you received list fi ve of these tests for special causes of variation but there are many more. The main thing to remember is that, in nature, variation is random. Any chart that appears

Figure 4.

January 2012 RIND Survey 39 to have some special pattern is probably being acted upon by some special cause(s) of variation and should be investigated. Tests for stability and control Pattern 1, above, depicts a control chart of a measurement of a process operating in a state of statistical control. Measurements take up most of the space between the control limits, with the majority of the values falling in the centre third of the chart. Charts 2 and 3 show significant shifts which indicate an unneeded adjustment to be made to our process or some other major change might have occurred. Chart 3 shows that the process is corrected. Graph 4 shows a steady slide downward. This may be indicative of a slipping adjustment (print density) due to improper roller setting. Traces 5 and 6 show a cyclic pattern. Numbers5 & 6 may be the result of one team vs another team in controlling the ink feed. One team may do it faster despite the variations and the other team takes a longer duration in controlling the process. Most people would say there’s nothing wrong with Chart 7 as the process seems stable. The problem is, it’s too good. Remember, only 68 per cent of charted values should lie between + 1 sigma (σ) from the average, all of these values lie in this range. Something’s up here. Chart 8 is what we react to most readily, a measurement outside control limits. Oftentimes, this is just a measurement error which can be rechecked and corrected.

PROCCESS CAPABILITY ANALYSIS The general process capability study steps are: 1. Select critical parameters Critical parameters must be selected before the study begins. Critical parameters may be established from drawings, contracts, inspection instructions, work instructions, etc. Critical parameters are usually correlated to product fit and/or function. 2. Collect data A data collection system needs to be established to assure that the appropriate data is collected. It is preferable to collect at least 60 data values for each critical parameter. If this is not possible, corrections can be made to adjust for the error that is introduced when less than 60 data values are collected. Significant digits for each data should be the number of significant digits required as per the specification limits, plus one extra significant digit to assure that process stability can be evaluated. 3. Establish control over the process A distinction between product and process should be made at this point. The product is the end result, from the process. The product may be a physical item (for example, a fabricated part) or a service (for example, typing a report). You may control the process by measuring and controlling parameters of the product directly or measuring and controlling the inputs to the process (once correlation between the process inputs and product critical parameters have been established). It is ultimately desirable to establish control over the process by controlling the process inputs. On the other hand, process capability indices are always performed using the critical parameters of the product. Calculation of predictable process capability indices is dependent on the statistical control of the process. If the process is not in statistical control, then the results of the study are subject to fluctuate unpredictably. The statistical control of the process can be studied using control charts (usually Xbar-R charts).

40 RIND Survey January 2012 4. Analyse process data To calculate the process capability indices, estimates of the process average and dispersion (standard deviation) must be obtained from the process data. In addition, the formulas for process capability indices assume that the process data came from a normal statistical distribution. It is important that you prove the data is normally distributed prior to reporting the process capability indices because errors in misjudgment can lead to the same undesirable effects as listed in Step 1. Methods for handling non-normal data and formulas for several process capability indices will be addressed in separate sections. 5. Analyse sources of variation Study of the component sources of variation and their magnitudes may range from simple statistical tests to complex Figure 5. experimental designs carried out over a long period of time. If possible, tests should be kept simple. Analysing sources of variation incudes determining what process factors affect the natural process spread (process variation) and the process centering. With this knowledge, it may be possible to improve the process’ capability. Analysing sources of variation always involve careful planning and data collection. 6. Establish process monitoring system Once the process capability indices indicate a capable process, a routine process control technique should be employed to assure that the process remains stable. This may be done by a variety of methods such as establishing a statistical process (SPC) programme. The process capability indices should also be periodically recalculated to assure the process mean and spread has not signifi cantly changed.

Comparing distributions to specifi cations The statistics generated by Process Capability Analysis are the process capability index, Cp, the upper process capability index, CpU, and the lower process capability index, CpL. The lesser of the two one-sided indices, CpL and CpU, is referred to as Cpk. These indices are calculated as follows: Cp=(USL-LSL)/6σ - where USL is the upper specifi cation limit, LSL is the lower specifi cation limit, σ (sigma) is the process standard deviation (of individuals)

- where n is the sample size and Xi is the data value. To calculate the Process Spread (Standard Deviation, σ)

- CpU=(USL-Xbar)/3σ - CpL=(Xbar-LSL)/3σ - Cpk=the lesser of CpU and CpL - Xbar is the process average for the period studied

January 2012 RIND Survey 41 Typically, we would like to see a Cpk of at least 1.33, which indicates that the control limit of our test result (for individual values) that is nearest to its tolerance limit is at least 1σ from that limit. This allows us a ‘safety cushion’ should a new special cause of variation shift the location of our distribution or widen it. The curves above illustrate how different populations of measurements will be represented by the process capability indices Cp, CpL, and CpU. The three distributions on the left are all perfectly centered within their tolerance window. In instances like these (rare) the CpL and CpU values will exactly equal the Cp value. The top curve lies well within the specifi cation range and gives us a Cp of 1.67, quite capable. The middle curve just fi ts within the specifi cation range, returning a Cp value of 1.00. Any shift in the process will likely cause some of this product to fall outside tolerances. The bottom distribution is too wide to consistently make product within specifi cations. The Cp index of 0.71 tells us that we will always have to do a fi nal inspection to cull out the rejects made by the process. The distributions on the top right display the Cp, CpU, and CpL values for three distributions that are too wide to consistently meet specifi cations and all three have the same spread, hence the same Cp index. The fi rst is centered in the tolerance range but is making product both too large and too small, both CpL and CpU are equal, but less than 1.00. The second distribution has shifted downward, so the CpU is 1.00, but the CpL has dropped to 0.40. The third distribution has shifted up and is making all products above the lower specifi cation limit, but is making a signifi cant proportion above the upper specifi cation. In all instances, Cpk is the lesser of CpL and CpU. The three distributions on the bottom right could all be capable, as evidenced by Cp indices of 1.0 or greater, except that their location has shifted, causing all to produce parts outside of tolerances. Adjustment of these processes is needed to bring their product within tolerances. Look at the respective Cp, CpU, and CpL indices to see how the location affects the capability of the process.

A real-world example Let’s take a look at a real example from the lab. A sample size of 100 was taken in this example. Most of the samples were collected between 9.48 and 9.56. It was analysed for normality. One thing to note, the lower control limit is right at the nominal, so all of our samples are slightly above the target for this cavity. The nominal for this dimension is 9.520mm while our overall average measurement is 0.008mm above this target. Since everything looks in order with the control chart, let’s move on to see the process capability indices. Let’s calculate them by using QC-Calc to check our work, using the mean given above. (Xbarbar=9.52837), the standard deviation from the histogram on the previous

42 RIND Survey January 2012 (0.006099), and the upper and lower specifications given above. Using these statistics we get the answers below. Looking at the histogram, we can see that the distribution is skewed to the right and its location (mean) is also to the high side of the tolerance range. The QC-Calc program has pronounced the skewness of our data to be non-normal. Using our formula for maximum skewness for a sample size of 100, we get 7.49/√100 = 0.749. Since that value is greater than our distribution’s skewness of 0.49, we’ll consider our distribution to be normal enough to use for capability analysis. The program indicates that the kurtosis is normal with a value of 2.62. Using our formula 3 – (14.9/ √100 ) gives us a minimum acceptable kurtosis of 1.51, our curve is much steeper than that so we are ok with this statistic as well.

Calculation Cp = (USL – LSL)/(6σ) Cp = (9.56 – 9.48)/(6 * 0.006099) Cp = 0.080/0.036594 Cp = 2.18 CpL = (Xbarbar – LSL)/(3σ) CpL = (9.52837 – 9.48)/(3 * 0.006099) CpL = 0.04837/0.018297 CpL = 2.64 CpU = (USL – Xbarbar)/(3σ) Cpk = the lesser of CpL and CpU CpU = (9.56 – 9.52837)/(3 * 0.006099) CpU = 0.03163/0.018297 CpU = 1.73 Cpk = 1.73

Results Upper Specification Limit 9.56000 Nominal 9.52000 Lower Specification Limit 9.48000 Maximum Value 9.54477 Minimum Value 9.51514 Range 0.0296297 Standard Deviation 0.0060969 Cpk 1.72865 Distribution Non-Normal Alpha for Chi Square Crit 5% Sample Size 100 Skewness 0.49698 Skewness Test Non – Normal Kurtosis 2.62879 Kutosis Test Normal

The curves in Figure 6 (next page) show how different populations of measurements will be represented by process capability indices Cp, CpL, and CpU.

January 2012 RIND Survey 43 The three distributions on the left are all perfectly centered within their tolerance window. In instances like these (rare) the CpL and CpU values will exactly equal the Cp value. The top curve lies well within the specifi cation range and gives us a Cp of 1.67, quite capable. The middle curve just fi ts within the specifi cation range, returning a Cp value of 1.00. Any shift in the process will likely cause some of this product to fall outside tolerances. The bottom distribution is too wide to consistently make product within specifi cations. The Cp index of 0.71 tells us that we will always have to do fi nal inspection to cull out the rejects made by this process. The distributions on the top right display the Cp, CpU, and CpL values for three distributions that are too wide to consistently meet specifi cations and all three Figure 6. have the same spread, hence the same Cp index. The fi rst is centered in the tolerance range but is making product both too large and too small, both CpL and CpU are equal, but less than 1.00. The second distribution has shifted downward, so the CpU is 1.00, but the CpL has dropped to 0.40. The third distribution has shifted up and is making all product above the lower specifi cation limit, but is making a signifi cant proportion above the upper spec. In all instances, Cpk is the lesser of CpL and CpU. The three distributions on the bottom right could all be capable, as evidenced by Cp indices of 1.0 or greater, except that their location has shifted, causing all to produce parts outside of tolerances. Adjustment of these processes is needed to bring their product within tolerances. Look at the respective Cp, CpU, and CpL indices to see how the location affects the capability of the process.

Accuracy vs Precision • Precision (RR) — Describes Variation and Spread — The extent to which the instrument repeats its results when making repeat measurements on the same unit of output • Accuracy (Bias) — Describes average and location — Closeness to the true value — The extent to which the average of a long series of repeat

44 RIND Survey January 2012 measurements made by the instrument on a single unit of output differs from the true value — Systematic Error: Contribution to the total error comprising all sources of variation that tends to offset consistently the results • Precision and Accuracy are independent of each other — Generally, separate actions are required for improvement

Training Training is required to implement statistical quality control in a production environment. The company must train production workers to use control charts and the tools for sampling, random inspecting and measuring the product to ensure the process does not deviate from the control.

Benefi ts Statistical quality control, also called statistical process control, uses statistics to determine when processes or product quality deviate from specifi cations. The primary goal of statistical quality control is to maintain and improve processes through techniques such as sampling Figure 7. and process improvement projects, which reduce variations in product. Statistical process control uses control charts to monitor changes in processes, machinery, labour or the environment. Inspections and sampling determine when a process is outside of the control parameters, which can result in a reduction in quality. Statistical quality control or statistical process control provides instant feedback when a process goes outside the process parameters. This allows production to stop and correct the problem before creating a great deal of defective products. The

process also reduces the need for 100 per cent inspection. Production workers can monitor the process through sampling and random inspections to determine when a < process has deviated from specifi cations.

January 2012 RIND Survey 45 ‘Concentrate on making images that refl ect your passion’

Ross Taylor is an award-winning photojournalist of The Virginian-Pilot in Virginia, the US. His style of photography strives to reveal images which convey a lot more than words. He is currently the mentorship chairman of the National Press Photographers Association in the US. Taylor is grateful for the time he recently spent in India. He has travelled a great deal but India remains his favorite country, the one that has had the most impact on him. He says he feels continually drawn to India and will be "coming back". “It's a country and a people that I hold dearly with a lot of respect and admiration,” says Taylor. Here are his responses to questions posed by Sashi Nair

How important is visual imagery for a newspaper or an Internet site? I believe it's more important than people realise. It is the entry point for the paper, or the Web site. It's an invitation, really, to the viewer or the reader to see the content. Sadly I think many editors overlook this and just try to cram a lot of little images over the paper, thinking it will entice people. It's much better to have one strong, dominant image that will invite people in to read the content. I can't stress this enough: think about visuals as an invitation to content.

Do the reader’s eyes usually travel to headlines fi rst or to pictures? It depends on the size. If the picture is really small and headline large, they will go to headline. Or switched, they will go to the photo.

Text can stand alone without pictures, but pictures can't – they need support in

Photo: WAN-IFRA the form of well-written captions. So, often, Ross Taylor gets going at a workshop, silhouetted against the backdrop taking good pictures is not enough. Would of an eye-catching image. you agree?

46 RIND Survey January 2012 I strongly agree with this. I advise photojournalists to gather content to provide information that not only supplements the photograph, but helps expand it. I also advise photographers to gather quotes that relate to the image. Having a quote can help bring life to the photograph.

The Virginian-Pilot, I understand, is a strong visual paper. Can you provide some background to this, as to how it came about, and whether that is its USP? It really began in the 1980s with the director of photography at the time. He championed the use of photography, and then design followed. We are lucky to work in a newspaper that values the importance of photography, as well as design. The tradition continues today and we consistently compete among the best newspapers in the country for use of photography, often leading the way. This comes from a strong leadership from top down that respects imaging.

How does it work at the V-P? Do reporters also take pictures or are they trained to? Don't you think that if a paper has to be visually appealing you must have staff photographers with the requisite expertise? In other words, you shouldn't be trying to cut costs by getting the reporter to double up as photographer. Reporters do take photographs sometimes, although usually only when we can't get a photographer there. They are not trained per se, but we do offer, if they want, advice. As far as staffers go, yes, if you land a staff job at our newspaper, you have to have a very strong sense of visual communication. At least for now, cost-cutting doesn't drive reporters to take images – we still value the photographer as an integral part of our communication to our readership.

You have worked in Afghanistan, Iraq, countries ridden with civil war and strife, and in Haiti. Can you bring to the fore some unforgettable moments while working in these places? And what was it that drew you to those countries? This is difficult to answer. Only because each of these bring such complications, rewards that are unique to themselves. I would say though that of the three, working in the trauma hospital (in Afganistan) was by far the most intense experience. There is no way to really convey the raw intensity of working in a trauma hospital in a war zone. The images and my time in the hospital still stay with me, and rarely goes a day without me thinking about what happened there. One cannot experience this… My life is not the same, and I am a different person as a result. What draws me to these experiences is a desire to learn, grow and communicate. These trips always are difficult, and they are always rewarding. I feel like I expand as a person. If we don't take the time to show people what is going on in these regions, who will?

When and how did your interest in photography develop? Can you explain how you nurtured it and let it blossom? A lot of people have it (various skills) in them but are unable to bring them to fruition. I started in high school. My father had a darkroom and he introduced me to photography. I studied it in college at the University of North Carolina at Chapel Hill. It wasn't until my mid-20s though, that I decided to become a photojournalist and make a career. And to be honest, I didn't really get serious about it until my early 30s. I think I was a late bloomer and my concentration was in other areas before

48 RIND Survey January 2012 then. As far as nurturing it, once I was committed to it, I learned what an amazing journey this could be. It was like going on a beautiful hike. The more I walk, the more I discover what I didn't know or see before. The more I walk the more I want to learn. I also know this field challenges me to be a better person, and am more aware of not just my community, but of the world. If I didn't do this type of work, I worry that my view of life would be much more contractive and self-centered. Now my focus is outward, and less inward.

Your advice to budding photographers? What is it you need to stand out from among the crowd? Actually I think a reasonable camera/equipment will do. I teach the opposite. I want people to Taylor points to the screen to draw the attention of the participants at the workshop to a point he is making. focus on their mind, and less on the equipment. Concentrate on your purpose and your passion. Get to know who you are as a person and what you want to achieve in your life, Then concentrate more on making the images that reflect that passion. Success will follow.

Your work experience before joining the V-P? Would you say you still continue to learn everyday? How do you bring pleasure to work such as yours, which often can be gruelling? I have worked at a number of newspapers across the country. My last job was at the state capital in Connecticut, at the Hartford Courant newspaper. I do learn something everyday; in fact, I have a goal of spending at least 30 minutes each day working to expand my skills each day, above and beyond the normal workload. Over time, those 30 minutes add up to a substantial amount of time. As far as pleasure working in situations that are hard – I don't know if there is pleasure so much as there is peace. It's strange, but because I believe in that type of work so much, I often feel much more at peace with myself working in these situations, then I do back home. If I'm not pushing myself to learn, grow and communicate, then I'm not as at peace as I am, let’s say, in Afghanistan.

What memories have you taken back from the WAN-IFRA workshop in Bangalore which you conducted? How did you find the sessions?The biggest is the reminder is that despite our differences in culture, language, etc we all have the same dream. We want to have a purpose in life, we want to have fulfillment. It's universal and it brings me joy to see this. The participants were very hard working

and eager to learn. I was impressed by them and only wished we had more time with each other. Yes, some did rank high and I think if they continue to push themselves, < the sky is the limit.

50 RIND Survey January 2012 Simulated press training focuses on tackling production problems

he WAN-IFRA Research and Material Testing Centre (RMTC), kick-started its simulated press training schedule on December 8, with a two-day programme Tthat was ‘house full’. There were nine participants – from Vasan Publications, Ushodaya Publications, Manipal Media Network and Express Newspapers (Ceylon). RMTC had restricted the number of participants to nine, to enable interaction between participants and trainer. The decision proved useful as programme was punctuated with lively discussion relating to common production problems faced by those participating, and the methods to solve them. The training focused mainly on reducing production waste and downtime. It started with a two-hour presentation on the basics of newspaper production by Anand Srinivasan, research engineer, WAN-IFRA South Asia. He covered a series of topics such as the basics of offset technology, newsprint, news ink, plate reproduction, quality control tools and different press configurations. After lunch on Day 1, the training turned practical and the participants got the first feel of working on the press simulator. They were split into three groups and different exercises were assigned to each. The challenge for a group was to solve the exercises using the simulator while the other two observed carefully. According to Srinivasan, working on the simulator is exactly like being on the press floor, as the causes and effects of good and bad printing are easily discernable. It ‘simulates’ production problems that can occur on a real press. The participants were asked to identify a problem, trace the cause for it and then solve it with minimum waste and downtime. The training incorporated individual modules focusing on reducing start-up waste and solving problems related to In-feed Unit, Printing Unit and Folder. The feedback to the programme, Srinivasan says, was excellent. The simulated press training Photos: Sashi Nair Sashi Photos: Anand Srinivasan, research engineer, WAN-IFRA South Asia, explains the basics of newspaper facility established at the production with the help of the simulator. RIND (Research Institute for

52 RIND Survey January 2012 Newspaper Development) premises in Taramani, Chennai is a first in South Asia. The simulator can simulate three configurations of the press – 2x1, 4x1 and 4x2, broadsheet as well as tabloid. It includes a library of more than 100 exercises to Training schedule simulate different press situations. The facility, costing more than Rs 50 lakh, is a 19 - 20 January WAN-IFRA South Asia Committee initiative and is supported by six leading Indian 16 - 17 February publications – Ananda Bazaar Patrika, Deccan Herald, Malayala Manorama, Mathrubhumi, 15 - 16 March The Hindu and The Times of India. 12 - 13 April The RMTC press simulator is the first consortium-based installation in the world. 17 - 18 May The objective in setting it up was to help train newspaper pressmen without them 14 - 15 June actually having to work on a press. Also, to bring to bear shared knowledge to train people for the newspaper industry, creating a range of print scenarios. The Indian project was also the result of the desire of Indian publishers to have a way of training and evaluating people in an objective manner without having to depend on the press, its state and without wasting copies. When the WAN-IFRA South Asia committee met in September 2010, getting quality personnel was considered one of the challenges facing the newspaper industry. It was then decided that WAN-IFRA India could take up a project to address the training needs of newspaper printers in India and other countries. Sinapse Print Simulators, France was identified for the project. The overseas team worked closely with Srinivasan, and in less than ten months it was able to get the facility up and running. The experience with training personnel is likely to bring interesting lessons for Sinapse in developing such projects further. Srinivasan says the simulator can create any number of exercises. “There is a set of pre-defined exercises created by Sinapse. We will create some exercises for our conditions, first based on the common problems the six newspapers face.” RMTC offers the simulated press training programme every month. Each batch is limited to nine participants. For further details, please contact Srinivasan (Tel: +91.44.4211 0640; Anand.

[email protected] < <

Srinivasan has an informal chat with participants after a session.

January 2012 RIND Survey 53 Is news all about just a quote or a byte?

ore and more, journalism, print or audio or audio-visual, is turning not to the facts of a story, the facts on the surface or those beneath it, but to quotes Mand bytes. And given half a dozen quotes of, often contrasting, sentences each, or a similar number of bytes, I wonder how any reader can understand any story or get the full picture. I have for 40 years now been involved with the heritage and environment protection and conservation movement in Chennai. And with the press now becoming more conscious of such subjects that are beyond the world of politics, I have reporters calling me up regularly to comment on this bit of heritage or environmental news or that which has cropped up. And I go into long explanations of the background and the consequences, suggest reading material, urge looking at how the situation has been allowed to build up – and it’s all in vain; all I see in print is a sentence or two from all I’ve said, usually out of context, and often misquoted. What the reporter has S. Muthiah done to my words doesn’t bother me – apart from thinking what a waste of time it was – but what he or she (and they more and more are getting to be she-s these days) The writer has been in has done to the story, missing the woods from the trees, is what upsets me. journalism for more than Take a recent instance. After November’s heavy rains, parts of the roof caved in, in 60 years. He is editor, three buildings stated to be heritage buildings. What did I think of the roof collapses? Madras Musings, was the immediate questions I got. A couple of days later, the reporter was after a author, and a columnist follow-up story. What did I think could be done to stop recurrences? And that’s when I for The Hindu. He has launched into a long backgrounder about the city’s Heritage Conservation Committee taught journalism and and what it should be doing. There wasn’t a line about any of that when the story print production at the appeared; instead there were a couple of quotes from architects that effectively said Bharatiya Vidya Bhavan, the obvious: better maintenance was needed. Anna University and the Now let me summarise what I had told the reporter and suggest where that should University of Madras. He have led him, if what he wanted was a story which could have served some purpose. helped found India’s first Heritage buffs in Chennai have for 15 years been fighting for a Heritage Act that degree course in printing would protect listed buildings. A little over a year ago, after a judge had ordered the technology at Anna Metropolitan Development Authority to take some action following a hearing of a University in 1980. He long-drawn-out heritage conservation case that seemed to be headed nowhere, the has been an office bearer Authority set up a Heritage Conservation Committee (HCC) and handed it a list of of the Madras Printers’ 400-plus heritage buildings that had been listed for another purpose by a another and Lithographers’ committee ordered by the High Court and headed by one of the former brethren. Association, and the All The HCC sent out letters to the owners of all these buildings and advised them that Indian Federation of they owned what were considered heritage buildings and they could not pull the Master Printers. In March buildings down nor change their character in any way without discussing matters 2002, he was awarded the with the HCC. There was no mention of any penalties if they did so, because the MBE by the Queen of HCC had no powers to penalise anyone. But what it could have done was to visit all England for his work on the premises, have interacted with their owners, seen how the buildings were being heritage and environment maintained and offered advice on protecting the respective bit of their heritage. But conservation in Chennai. they visited only a couple of buildings – reporting to the court (in which the buildings’

54 RIND Survey January 2012 future was being argued) on the condition they were in after their owners had wrecked parts of them before conservationists got a stay on the wrecking. Now to get back to the reporter. Against the above background every question should have been to the HCC. Had its members after coming to offi ce visited the three listed buildings whose roof were to later collapse? Shouldn’t they be visiting all the listed buildings, if only to see what kind of maintenance/restoration was going on and whether the buildings were safe? What action was the HCC or the Metropolitan Authority taking to get teeth for the Committee? And I could go on with such embarrassing questions. But these questions are not asked. And if they are, and the replies are not forthcoming, what stops some enterprising reporter from taking a look himself at some of the best known of these buildings (most of them owned by government or which serve the public) and report on their state as he saw it – windows broken, leaking badly, trees growing out of crevices, overcrowded, toilets built any and everywhere, and so on. That’s what I call enterprising or active journalism. Sitting at your desk and making a couple of calls for quotes or arriving with a mike for two sentences is anything but good journalism. But that’s what your daily newspaper today or your airways are fi lled with. No wonder a recent commentator on the state of the Indian media summed it up in one word: “Rotten”. So long as journalists do not go for the solid substance of a story and seek only quotes or report only excerpts from rabble rousing speeches by confrontationists on major issues, the Indian media will continue to be seen only as tabloidish entertainment. And that is a tragic state for an institution to be in given its proud heritage and the freedom – almost licence – it has to operate. TAILPIECE: Eminent scientist, former President of India and a man popular with the masses, Prof. A.P.J. Abdul Kalam recently had a lengthy article he had written on the Koodankulam project published in a leading newspaper. Similar articles by eminent persons have been written on the Mullaiperiyar Dam. Has any journalist taken the former to the leaders opposing the project and the latter to the leaders of the protests on both sides of the border and sought their views, point by point, on what was written? Has any newspaper sought the technical views of international experts? Has any paper… has it?… has it…? So much that can be done. So little

done. <

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RIND Premises Second Main Road, Taramani CPT Campus, Chennai - 600 113 January 2012 Ph:RIND 044 2254Survey 2344 Fax: 044 2254 2323 Mobile: 98400 93131 E-Mail: [email protected] 55 Changing with the times to attract young readers

hile the conventional wisdom holds that newspapers and young people don't mix, newspaper companies and media associations from around the Wworld are finding new ways to attract younger readers, using video, social media, research, education and a ‘total youth think’ attitude. A Young Reader Strategy Briefing, organised by the World Association of Newspapers and News Publishers (WAN-IFRA) in Paris, brought together young reader, newspapers in education and media literacy experts from France, Ireland, South Africa, Norway, Brazil, Poland, the United States, the Netherlands and Korea who are finding ways to make newspapers – traditional and digital – more relevant for younger audiences. "If young readers abandon newspapers and newspapers abandon young readers, democratic society will be diminished. It's a serious issue that must be addressed," said Aralynn McMane, executive director for Young Reader Development at WAN- IFRA. "No other medium, digital or traditional, is supplying the range of quality, credible information that newspapers are supplying, and this information remains essential for civic participation, no matter what platform delivers it," she said. "It is arguably the digital platforms that have the most potential for future generations of readers, but this development carries with it a responsibility to ensure that the young people are media literate, and have the skills to differentiate between what is credible information online and what is not."

Participants at the Young Reader Strategy Briefing heard about the following experiences:

- In Poland, the quality daily Gazeta Wyborcza sent 25 reporters back to their old schools to see what had changed in the two decades that has witnessed such great transformation in the rest of the country’s society. A series of articles and blog postings, The End of the Chalk Age, chronicled alarming technological challenges in schools and led the paper to initiate a massive nationwide School 2.0 project to help teachers enter the digital age.

- In South Africa, high school students are being encouraged to actively engage in making their own news, via the video cameras on their cellphones. Vuselela Media, Rhodes University and the European Journalism Centre are offering tutorials to help students publish their work on a pan-African mobile content-sharing network.

- Students in The Netherlands are collecting news from regional newspapers to mix with their own content to create an online news ‘collage’ through a digital news project from the Dutch Nieuws in de klas (News in the Class) organisation.

- In an effort to reverse declining literacy rates in Ireland, 47 newspapers, working with the Department of Education, have put forward a newspapers in education

56 RIND Survey January 2012 strategy aimed at helping young people develop an understanding and interest in news while improving their reading skills. The concept, offered by National Newspapers of Ireland, helps students create their own newspapers, and features a Press Pas week in which studies are devoted to media literacy topics.

- In Korea, newspapers in education initiatives are coordinated through the government-funded Korean Press Foundation, a research institution which annually trains more than 4,000 teachers in using newspapers in the classroom and develops textbooks, Newspapers in Education portal sites and training for parents. One of its major initiatives aims to train teachers to educate parents about the importance of helping children develop a news reading habit.

- In Germany, the national newspaper association BDZV offered its member newspapers public service advertisements promoting World Press Freedom Day that had been created by design students who were invited to explore the importance of press freedom.

- In the United States, the Newspaper Association of America Foundation will increase its emphasis on middle schools students (aged about 10 to 13 years) in the wake of considerable research that shows a continuing tendency for children to form lifelong reading habits at this life stage. More on WAN-IFRA's young reader development activities can be found at http://

www.wan-ifra.org/microsites/young-readers. <

January 2012 RIND Survey 57 Nominati ons invited for Chameli Devi Jain Award 2011-12

he Media Foundati on is pleased to invite nominati ons for its annual Chameli Devi TJain Award for the Outstanding Woman Mediaperson for 2011-12. Journalists in the print, broadcast and current aff airs documentary fi lm media are eligible, including photographers, cartoonists and newspaper designers. Names and addresses of sponsors or references should be clearly menti oned with email and phone numbers. The criteria for selecti on will be excellence, analyti cal skill, social concern, insights, style, innovati on, courage and compassion. Other things being equal, preference will be given to small town/rural and Indian language journalists. The entries will be evaluated by an independent panel of jurists whose verdict shall be fi nal. Nominati ons should include a bio-data (with complete postal address, telephone, fax numbers and email address, for facility of communicati on), together with a selecti on of the best work done during 2010-11 in the form of three or four clippings/tapes/ CDs. These should be accompanied by a brief appreciati on of why the candidate is especially deserving of recogniti on. Nominati ons addressed to B.G. Verghese, C-11 Dewan Shree Apartments, 30 Ferozshah Road, New Delhi 110001 (Tel: 2335 5099; 98189 16923) should be received not later than February 15, 2012. The Award will be announced some days before it is presented at the India Internati onal Centre Multi purpose Hall in Delhi on Friday, March 16, 2012.

58 RIND Survey January 2012 Final call to register for competition for INCQC 2012-14 membership o date, 181 newspaper titles from 41 countries have registered for the tenth edition of the competition for membership in the International Newspaper Color Quality Club. That is more Tthan the total for the previous competition and the second-highest number of participants ever. You can simply register your newspaper title online up to 31 December 2011 at: http:// www/colorquality.club.org. Every newspaper title can participate, independent of whether it is published daily, weekly or as a freesheet, printed by the coldset or heatset-offset process on standard newsprint or improved or tinted paper. One of the four competition categories is undoubtedly suitable for you. Your investment of resources is minimal. The three-centimetre-high test element must be printed only once in each of the three competition months, January to March 2012, on any page of the registered title. Three times you send in a package containing 10 sample copies for evaluation. Every month you receive an evaluation report. The final evaluation of the competition is completed by May 2012. Every newspaper title that demonstrates its capacity to satisfy the criteria of international printing quality standards during the competition period is awarded membership for two years in the “club of the world’s best”. The new members will then be honoured during IFRA Expo from 29 to 31 October 2012 in Madrid, Spain.

January 2012 RIND Survey 59 2 WEBLINE SPECIAL REPORT N°3 • VAPoN

2 WEBLINE SPECIAL REPORT N°3 • VAPoN A special resource feature Executive Summary Executive Summary

“The demise of the newspaper has been greatly exaggerated. In fact, the world has never seen so many daily newspapers – now numbering more than 10 000. A new global newspaper trend is “Theemerging demise – of replacing the newspaper the “one-size-fits-most” has been greatly exaggerated. newspaper In model fact, the with world newspapers has never focused seen so on manytargeted daily audiences. newspapers As – a now result, numbering newspapers more are than boosting 10 000. theirA new market global share, newspaper circulations trendis and emergingadvertising – replacing revenues. the “one-size-fits-most” newspaper model with newspapers focused on targeted audiences. As a result, newspapers are boosting their market share, circulations and advertising“Total free revenues. daily circulation worldwide has more than doubled from 2001 to 2005 to 28 million, an increase of 137%. This growth should be seen as positive and rife with revenue making opportunity. “TotalThree free key daily trends circulation are shaping worldwide the print has newspaper more than landscape doubled worldwide: from 2001 to 2005 to 28 million, an increase1. A proliferation of 137%. This of new growth genres should of newspapers be seen as positive and rife with revenue making opportunity. Three2. The key surge trends of are new, shaping free titles the thrust print newspaper into the paid-for landscape market worldwide: 1.3. A proliferationThe trend of the of new shrinking genres newspaper of newspapers format.” 2.“New The surge Print of Products” new, free World titles thrust Association into the of paid-for Newspapers market 2006 3. 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Preprinted advertising revenue of US daily and Sunday Preprintednewspaper advertisings outstripped and ROP editorial advertising sections in inserted 2001 and into average the newspaper annual growth jacket is provide around many 10-12% publisherscompared with to 0-2% their for strongest ROP.A major growth. problem Preprinted for publishers advertising is that revenue they generally of US daily only and retain Sunday 40-60% newspaperof inserts revenue outstripped because ROP advertising most are in produced 2001 and by average external annual printers. growth According is around to 10-12% WAN’s compared“Innovations to 0-2% in Newspapers for ROP.A major 2005” problem the best for defence publishers that newspapers is that they generally have is to only bring retain their 40-60% own print ofquality insert closer revenue to the because standards most of commercial are produced printers. by external printers. According to WAN’s “Innovations in Newspapers 2005” the best defence that newspapers have is to bring their own print qualityAdded closer Value to the& Revenue standards Opportunities of commercial printers. Improved quality must be related to what revenue or competitive advantage can be generated Addedfrom themValue to & build Revenue a business Opportunities case for their deployment. PrintCity’s VAPoN team made an interna- 3 New VAPoN products New Improvedtional quality quality and must value be assessment related to what using revenue a series of or seven competitive editions advantage of the same can newspaper be generated printed revenues fromon them different to build papers a business by different case print for their processes. deployment. These PrintCity’s have been VAPoN assessed teamby made newspaper an interna- staff 3 New VAPoN products New tionalaround quality the and world value who assessment determined using their apotential series of revenue seven editions premiums of the for same ROP advertising newspaper over printed stan- revenues ondard different newsprint papers. The by average different premium print processes. ranged from These 20-34% have — been a range assessed similar by to newspaper the previous staff value 1 Insource 2 Commercial aroundadded the step world to 4-colour who determined advertising their that potential attracted revenue a 31-37% premiums revenue premium for ROP overadvertising 1-colour. over The stan- corre- printing printing dardsponding newsprint total. The production average premiumcost analysis ranged indicates from 20-34% that these — a range should similar be low to theenough previous to generate value 1 Insource 2 Commercial addedadditional step to margins. 4-colour advertising that attracted a 31-37% revenue premium over 1-colour. The corre- printing printing sponding total production cost analysis indicates that these should be low enough to generate additionalThe VAPoN margins. golden triangle for new revenue sources — all three potential sources of new revenues use the same value added production systems. Source PrintCity. Existing products ThePotential VAPoN newspap goldener triangle revenues for related new revenue to VAPoN sources techniques — all include: three potential sources of new revenues1: Insourcing use the — same Newspapers value added bring production in-house some systems. or all Source of the work PrintCity. produced externally, including Existing products advertising preprints, magazines and inserts. Revenues Potential newspaper revenues related to VAPoN techniques include: 1: Insourcing2: Commercial — Newspapers printing — Many bring in-housenewspapers some have or all successfully of the work entered produced the externally, commercial including printing advertisingmarket by preprints, selectively magazines targeting and low-mid inserts. quality advertising and publications. RevenuesThe VAPoN golden triangle for new revenue sources. Source PrintCity. 2:3: Commercial New publishing printing printed — Many products newspapers — to increase have share successfully of advertising entered from the other commercial media (magazines, printing The VAPoN golden triangle for new revenue market by selectively targeting low-mid quality advertising and publications. sources.60 Source PrintCity. 3: New publishing printed products — to increase share of advertisingRIND fromSurvey other mediaJanuary (magazines, 2012 WEBLINE SPECIAL REPORT N°3 • VAPoN 3

inserts, direct mail or private distribution systems). Laws restricting junk mail are an opportunity for newspapers to increase share because advertising material is more acceptable when bundled into the newspaper. According to WAN research, there is a direct link between the perceived quality of a newspaper and its cover price flexibility. Ideally, a business strategy should integrate each of these additional revenues opportunities to determine the optimum market and technical production solution required. Probably the single most important success factor is an entre- preneurial business strategy with effective sales and marketing implementation. Delivering a tech- nical solution to fit the business strategy is comparatively simple and predictable.

Industry Structure “Who will print the newspaper of tomorrow? The publisher will subcontract with a commercial printer who will produce the newspaper for him on a standard DIN format, customised wholly or partially in a heatset process on glossy paper, stapled, trimmed and combined with other publications such as magazines, supplements and special edition brochures. Newspaper printing machines will no longer be specialised but will aim at covering a third of the total printing market.” — Manfred Werfel, Ifra Research Director Deputy CEO, 2007

The previously separate newspaper and commercial printing operations — and their technologies — are increasingly converging. Publishers now have three structural options: • Vertically integrated production as profit centres • Alliances with other publishers to run joint production facilities • Outsourced production to a commercial company on a contract basis. High capital investment in presses and mailrooms requires better capacity utilisation from additional production this has led many newspaper printers to equip their presses with dryers since the 1990s. The changing industry structure and new technologies have converged into a new printing category sometimes called "selected” or “semi” commercial. This is defined by Ifra and PrintCity as ”printing on a newspaper press equipped with a dryer” to print low to mid quality commercial work, inserts, magazines, directories and some newspaper products. Ifra has developed a specific new standard for this category of printing printing. Jobs of high quality, on heavy papers, or with unusual folds will remain the domain of commercial heatset printing.

Technologies Value added is not simply about paper-ink-process technologies (although this is a main focus of this report). Rather, it is the combination of a number of different elements from prepress to postpress, paper, special formats and folds. The relationship between paper and ink drying systems determines the type of papers that can be printed, printing quality and total operating costs. While 4-colour coldest on newsprint is now almost standard, it can no longer satisfy all of the evolving production demands. It will be increas- COLDSET ingly complemented by other paper grades and ink systems that better respond to value added opportunities and demands.

Some technical-economic conclusions This report’s technical-economic evaluation shows that there is no single technology solution for all newspaper applications. There are several options, each with strengths and weaknesses for poten- tial success or failure in a given market environment. HEATSET Broad indications of current performance are: • Coldset printers can increase product quality without capital investment by using matt coated pape. • An interesting low capital cost process may be Coldset Overprint Coating that is currently under development. DIGITAL • Heatset remains the mature solution for printing on all papers and has the lowest total cost of printing compared to UV or EB. • Compact UV systems excel for retrofitting drying systems in limited available space and/or restricted foundations. UV has the lowest capital cost but highest total print costs. • Inert UV offers much better performance than Conventional UV— except for slow speed single width presses. • Electron Beam (EB) is theoretically well suited to double-width newspaper production but there are UV/EB currently no newspaper installations. • Digital printing offers solutions for very short runs to complement offset; as well as being integrated There is no single technology solution for in conventional offset presses to allow variable non-stop printing. all newspaper printing applications.

January 2012 RIND Survey 61 4 WEBLINE SPECIAL REPORT N°3 • VAPoN

4 WEBLINE SPECIAL REPORT N°3 • VAPoN Market Trends & Trend Setters Market Trends & Trend Setters Respondents to the VAPoN survey were asked to rank the importance of trends in their market over the next three years. Their replies confirm those of other newspaper research in this area. Respondents to the VAPoN survey were asked to rank the importance of trends in their market over the next three years. Their replies confirm those of other newspaper research in this area.

• More 4-colour pages was rated high to very high by over 80%. Implying that many of the news- papers concerned still have restricted colour capacity. • Improved ROP paper grade and/or print quality are a high priority. • More 4-colour pages was rated high to very high by over 80%. Implying that many of the news- • Almost equally important is improved quality of front and back pages from either better paper, papers concerned still have restricted colour capacity. printing or higher gloss, and elimination of marking. • Improved ROP paper grade and/or print quality are a high priority. • High importance of magazines and advertising inserts. • Almost equally important is improved quality of front and back pages from either better paper, • Changing to a more compact format is a medium to high priority. printing or higher gloss, and elimination of marking. • Newspapers becoming more like magazines was seen to be important by 25% — a significant • High importance of magazines and advertising inserts. minority. • Changing to a more compact format is a medium to high priority. • NewspapersTrend becoming setters more like magazines was seen to be important by 25% — a significant minority. Newspaper trend setters come from a variety of geographical and media environments. What most Trend settershave in common is the use of newspaper presses upgraded with dryers to improve existing news- paper products and to create new ones. Most are also pursuing related insourcing and commercial Newspaper trend setters come from a variety of geographical and media environments. What most printing opportunities with these technologies. However, some are outsourcing all of their produc- have in common is the use of newspaper presses upgraded with dryers to improve existing news- tion to commercial printing. paper products and to create new ones. Most are also pursuing related insourcing and commercial printing opportunities with these technologies. However, some are outsourcing all of their produc- Australian hybrid pioneers Australia’s competitive media environment and a culture of business tion to commercial printing. and technical innovation largely explains the continent’s leadership in producing differentiated Australian hybridnewspaper pioneers productsAustralia’s since competitive the 1980s. media The early environment adoption and of hybrid a culture heatset-coldset of business presses was and technicaldriven innovation by the largely creation explains of new newspaperthe continent’s products leadership and commercial in producing printing differentiated revenue. This approach newspaper productsis now widely since the used 1980s.by many The regionalearly adoption and free of papers,hybrid heatset-coldset and more recently presses by two was daily titles. driven by the creation of new newspaper products and commercial printing revenue. This approach Middle-East early adopters In addition to the early adopters, Gulf News and Khaleej Times, the is now widely used by many regional and free papers, and more recently by two daily titles. latest example is Gulf Publishing & Printing Company’s installation of a newspaper press equipped Middle-East earlywith four adopters dryersIn to improveadditionthe to the quality early of adopters, their daily Gulf newspaper News and and Khaleej to attract Times, new the commercial cus- latest exampletomers. is Gulf Publishing & Printing Company’s installation of a newspaper press equipped with four dryers to improve the quality of their daily newspaper and to attract new commercial cus- Austrian Innovators The Austrian media market is hyper competitive with 17 daily newspapers tomers. serving a country of 8 million inhabitants. As a result, there is a high level of marketing and tech- Gulf News is a pioneer of VAPoN products nology innovation that is demonstrated by two recent strategies. One is a completely new daily whose daily newspaper features ROPAustrian heatset Innovators The Austrian media market is hyper competitive with 17 daily newspapers and coldset sections. Photo: MAN Roland.serving a countrynewspaper-magazine of 8 million inhabitants. ‘ÖSTERREICH’ As a result, that there uses is an a outsourcinghigh level of production marketing andstrategy; tech- the other is by Gulf News is a pioneer of VAPoN products nology innovation that is demonstrated by two recent strategies. One is a completely new daily whose daily newspaper features ROP heatset and coldset sections. Photo: MAN Roland. newspaper-magazine ‘ÖSTERREICH’ that uses an outsourcing production strategy; the other is by 62 RIND Survey January 2012 WEBLINE SPECIAL REPORT N°3 • VAPoN 5

the integrated publisher-printer Herold Druck who are pioneering Inert UV technology to insource work and upgrade their newspaper products.

European value added trend Belgium’s Roularta Media Group group — a long time user of dryer equipped newspaper presses have recently installed the world’s largest double-width newspaper heatset press. Verlagsgruppe Passau, have installed heatset presses at two of its sites — one of which is printing part of ‘ÖSTERREICH’ as a commercial job. Established European users also in- clude Axel Springer in Germany with an advertising magazine supplement using a heatset cover and coldset text to help bring back classified adverts to print from the Internet; and in Finland, Hel- singin Sanomat produce a real estate newspaper insert with adverts adapted to Internet style and connected to their Internet site.

North American diversification and flexibility Newspaper Next is an initiative from American Press Institute to research and test new business models for the newspaper industry. The 2008 The photograph shows the UNISET report ‘Making the Leap Beyond Newspaper Companies’ includes case studies of 24 new products heatset web leaving the MEGTEC dryer from publishers — the majority of which are based on value added concepts (see www.news- (in the background to the right). The web is then split into two, and one half becomes the papernext.org). Outsourcing of daily and weekly publications is a trend for some publishers, while many newspaper’s 4-page cover that is merged small newspaper printers have added hot air and UV curing units to extend their product flexibility. with the coldset double-width web in the REGIOMAN folder superstructure APN Australia — World’s first 2 + 1 hybrid press (foreground). Photo: DIC Australia. APN News & Media is a major newspaper publisher in Australia and New Zealand with 23 daily and over 100 non-daily newspapers for regional and rural areas. Their new Yandina printing site in Queensland produces more than 50 titles per week including daily, weekly and bi-weekly news- papers as well as external publications. The flagship title — the ‘Sunshine Coast Daily’ — services one of the fastest growing regions in Australia. How effective are inserts? The new site replaced two older plants with the objective to optimise costs, improve product flex- According to the German ZMG study, ibility and quality, and to insource magazines and supplements produced by commercial heatset consumers pay about 27% more attention to printers. The innovative technical solution developed with MAN Roland led to the world’s first advertising material inserted in a newspaper installation of a combined coldset double-width and heatset single-width press line. Four compared with those delivered by other REGIOMAN double-width printing towers are linked with a single-width UNISET 75 tower that methods. Generally inserts get more atten- delivers heatset printed webs into a common folder. This combination can produce heatset ROP 4- tion and have a longer average lifecycle in page covers or 8-page sections on coated papers that are combined with standard 45gsm the home than the newspaper itself. newsprint from the coldset line. The installation has two folders (with tabloid stitching) to enable Research in the US on consumer prefer- separate coldset and heatset printing. ences found that 63% of respondents prefer preprint insert delivery against 25% who A proportion of the heatset print run was initially printed externally to assess the internal produc- preferred direct mail and 65% prefer inserts tion quality. According to Greg Carson, general manager for APN Print at Yandina, the quality of the on coated paper compared to 16% on internal heatset production was as good if not better than the external product. “The heatset capa- newsprint bility is ideal for the region’s markets. Previously we outsourced heatset production that often made it cost prohibitive, but now we have our own capability our sales and marketing teams have a competitive advantage and a point of difference in the market.”

Transcontinetal, North America — Outsource and Value Added Transcontinental is the sixth biggest North American printer. The Canadian company is the country’s largest printer and a leading publisher of consumer magazines and community newspa- pers. Transcontinental have also developed unique strategic partnerships for newspaper printing outsourcing and value added services. Their Transmag newspaper printing plant in Montreal — that produces daily and weekly newspapers and specialty publications — will become one of the most modern in the world in 2009 when a new investment programme is completed. This includes a triple- width COLORMAN press with eight 4-colour satellite towers equipped with the continent’s first Inert UV curing system from Eltex to allow printing on a wide range of paper grades. Transcontinental clients will benefit from the availability of 100% 4-colour on every page with improved product quality and efficiencies, produced within tighter deadlines. “This $60 million investment is part of our strategy to become North America’s leader in newspaper printing outsourcing,” said François Olivier, President and Chief Executive Officer, Transcontinental.

January 2012 RIND Survey 63 6 WEBLINE SPECIAL REPORT N°3 • VAPoN

‘ÖSTERREICH’, Austria — media innovation A completely new type of paid daily newspaper was created by Wolfgang Fellner in Vienna in 2006. It is targeted to readers from the urban e-generation and to upmarket advertisers. The newspaper offers them an integrated media package of a daily newspaper and magazines, combined with a 24- hour Internet presence. The weekday circulation of 300 000 copies doubles on Sunday to over 600 000. The structure of the newspaper and the combination of printing process and papers is unique in Europe.

“In view of the Internet boom I want to see the daily paper flourishing again as a medium. The daily paper will become a topical magazine. The role that daily papers used to play is being taken over by the Internet.” — Publisher Wolfgang Fellner.

The daily newspaper consists of a 32-page national section and a 16-page regional section (with five editions) printed coldset, combined with two stitched and trimmed 24-page heatset magazines on coated paper. The publication blends the style, appeal and quality of a magazine with the topicality of a daily paper in a tabloid format. In addition, every Friday “Österreich” readers receive a 48-page TV insert, and on Sundays the newspaper is wrapped by a 32-page heatset cover.

“ÖSTERREICH” is an integrated media package of a daily newspaper with Wolfgang Fellner wanted to offer high printed quality up-to-date — something that classical insert magazines, combined with a 24-hour techniques could not offer. The production solution was to outsource printing to two companies oper- Internet presence. Photo: MAN Roland. ating combined heatset-coldset double-width presses at Fellner Media AG near Vienna, and at Passauer Neue Presse in Germany.

Herold Druck , Austria— technology innovation Herold Druck und Verlag AG prints the world’s oldest daily newspaper ‘Wiener Zeitung’ alongside the largest free newspaper in Austria ‘Die Presse’ and ‘Heute’. Production is around 5 million news- papers weekly including commercial production of other titles and catalogues. The company iden- tified three main issues for its development: 1, Expand printing capacity for its daily newspapers; 2, Print differentiated products; 3, Increase product flexibility to utilise the non-productive day shift to print products outsourced to commercial heatset printers with shorter lead times.

The 2005 investment decision was to add a fourth tower to the existing COLORMAN along with a dryer to allow printing on coated paper. The physical constraints of the building ruled out a heatset dryer but at that time the compact Eltex INNOCURE Inert UV system became available. The first UV printed copies were produced in early 2007 at the full press speed of 11,25 m/s — the previous fastest Conventional UV web offset production speed was 7 m/s.

Herold’s new production system generates significant cost savings because supplements can either be printed ROP or assembled by their publishing systems. One example is that many free news- papers cannot have loose inserts because of litter regulations. These are now converted to an ROP cover printed UV on coated paper that is printed simultaneously with the coldset section and stitched in-line. “We are very satisfied with the investment, and we are now considering a second press line with two Inert UV curing units,” comments Thomas Unterberger, Chief Technical Officer, Herold Druck und Verlag AG, Vienna/Austria.

Roularta Media Group (RMG), Belgium — multi-media and international RMG is Belgium’s largest media group with over 3 000 employees. They publish daily and weekend newspapers, magazines and advertising inserts and have extensive audio visual interests. The company began publishing with the weekly provincial paper ‘Krant van West-Vlaanderen’ with local editions that today has a circulation of 400 000. RMG subsequently launched a national network of free local papers that now has more than 50 editions totalling 2,7 million copies weekly. In the last decade RMG have launched many free papers, magazines, and new TV channels. Growth in publishing is based on innovation — one example is a unique free Sunday newspaper Thomas Unterberger, Chief Technical Officer, ‘Zondag’ of 500 000 copies with 14 editions distributed through bakers' shops; another is free city Herold Druck und Verlag AG, Vienna/Austria magazines with interactive web sites to complement the printed editions. Media activities have been handling a lamp module of the Eltex INNOCURE Inert UV dryer installed on extended to neighbouring countries with magazines, newspapers, and the purchase of the French a press extension. media group Express-Expansion.

64 RIND Survey January 2012 WEBLINE SPECIAL REPORT N°3 • VAPoN 7

Roularta in Belgium recently installed the world’s largest double-width newspaper heatset press — four COLORMAN towers each equipped with MEGTEC dryers to print up to 128 tabloid pages. Photo MAN Roland.

RMG have been using newspaper presses with dryers for over 25 years. In 2007 they expanded their capacity with the world’s largest double-width newspaper heatset press — four COLORMAN towers each equipped with MEGTEC dryers to print up to 128 tabloid pages. In addition, two classic commercial heatset presses of 72-page and 16-page A4 formats have also been installed. Part of the additional press capacity will be used to insource production of publications from commercial printers.

“The market requires 4-colour in highest quality – that is why we invested in the COLORMAN with dryers to allow printing on coated papers,” comments William Metsu, Director General of Printing Operations at Roularta. “Customers pay for better quality”. As an example he cites the Steps city magazine printed on the newspaper press. “When advertising customers for such a lifestyle maga- zine look at it they see it is well printed on good paper and they are prepared to pay a bit more.” Heatset is used for all the colour pages of the 45 regional Streekkrant weeklies and the result, according to Metsu, is that, “they visibly stand out from the competition and this helps sales”. One further observation makes him optimistic as scarcely a single custom¬er opts to move its adver- tisement back to poorer paper and a single colour. (Deutscher Drucker No.3/1.2, 2007).

Verlagsgruppe Passau, Germany — technology investment The group is now one of the largest publishers and printers of regional newspapers in Europe with operations in Germany, the Czech Republic, Austria, Poland and Slovakia serving 6 million readers. The group’s 4 500 employees work in five countries at 17 plants producing 3,3 million copies per day. In 2005, Verlagsgruppe Passau initiated an investment programme to position themselves for the trend towards differentiation and added value production of newspaper and related publishing opportunities. Two of its 17 printing sites have now installed heatset equipped COLORMAN presses — at the home site of Passau and also in their new printing centre at Katowice, Poland. These presses allow the creation of new printed products for the high-quality publishing segment. In Passau, the daily ‘Passauer Neue Presse’ has 15 regional editions and a total circulation of 180 000 copies, alongside many other own publishing products in both broadsheet and tabloid (Reproduced from the PrintCity Alliance Value Added Printing of Newspapers (VAPoN) Report. Readers can formats. One of its first new heatset-coldset customers was the part printing of the new Austrian request a printed copy from www.printcity.de/shop at no daily ‘Österreich’. cost. PrintCity Alliance seeks FAQs (Frequently Asked Questions) for all print topics, including newspaper printing and publishing. For more details, visit: http://www.surveymonkey. com/s/Print_Packaging_FAQs.) January 2012 RIND Survey 65 Industry Updates

to continue efforts for improvements based on the Mitsubishi tradition in printing machinery dating back to 1961. Visitors to the event arrived from various locations in Japan and included more than 70 guests from overseas, including a large contingent from China who were provided a special viewing in a morning session. The six-colour Diamond V3000LX (sheet-size: 1050mm x 750mm) sheet-fed offset press, on show, was equipped with an impression pressure adjusting coater. The press highlighted high value-added printing, running the G-fl ute board with embossing and the ecoUV system, which employs only one UV lamp when combined with the use of high-sensitivity inks and demonstrates a drying performance A packed audience at the Diamond V3000LX demonstration. equivalent to conventional systems which normally require three to four lamps. Mitsubishi presented the operation of an eight- Mitsubishi celebrates colour Diamond V3000TP sheet-fed offset perfecting press (sheet-size: 1050mm x 750mm). In addition, 50 years of press the company highlighted further improvements in productivity realised by the quick-drying performance manufacture of the LED-UV system. The press operation was accomplished by one operator, underscoring not only Marking its 50th anniversary in the printing a less skill-intensive operation but also streamlining machinery business, Mitsubishi Heavy Industries of the production site. Printing & Packaging Machinery welcomed The all-unit simultaneous automatic plate changing more than 300 visitors to an open house showing system, allows for plate changing within 75 seconds at its headquarters in Mihara City, Hiroshima on regardless of the number of colour units, by fi rst November 24, with events focused on new business aligning the different unit phases, removing used plates opportunities, production capacity enhancements and mounting new plates at all units simultaneously, and the world’s fi rst in-line quality control system and then returning the phase setting of plate cylinders for sheet-fed presses. Mitsubishi president Masami back to their original positions. The in-line quality Shimizu opened the day’s activities. control system has a printing defect check function The daylong event covered different presentations in addition to the function of controlling colours highlighting productivity-enhancing print of printed images. The system employs line sensors solutions and less skill-intensive press operations. located near the sheet so as to read colour bars or Demonstrations included UV printing on G-fl ute the entire printed image of each sheet and controls with Mitsubishi’s energy-saving ‘ecoUV’ system – ink keys adjustments automatically to reach the target utilising an ozone-less UV lamp and high-sensitivity density in the quickest possible timing. inks, and UV perfecting with Mitsubishi’s LED-UV Visitors witnessed the unveiling of a new drying system, and the unveiling of Diamond Eye-s prototype digital printing press. The press is being – the world’s fi rst in-line quality control system to developed to meet the needs of on-demand printing, measure colour density and dot variations. which continues to attract great interest in various In addition to the company’s state-of-the-art industries. A part of the company’s future visions sheet-fed offset press presentations and an insight for printing technologies was presented from the into some new technological developments and plant view of printing quality, economic effi ciency and innovations planned for the day, Shimizu pledged environmental friendliness.

66 RIND Survey January 2012 Industry Updates

Fujifi lm announces opening of new CTP plate production line Fujifi lm Corporation is to start the operation the Multigrain V technology, which is Fujifi lm’s of a new CTP plate production line incorporating proprietary surface processing technology that cutting edge technology and energy saving facilities, makes it possible to achieve stable production of in a move to address the growing demand of CTP CTP plates with excellent durability and ability to plates for offset printing. The production line reproduce high-defi nition images. It also supports goes operational in early January 2012 at Fujifi lm the production of process-less CTP plates and Manufacturing Europe B.V. (Netherlands), one low-chemical CTP plates, which require advanced of the company’s four major production sites for production technology. printing materials. The new production line is also equipped with With the digitisation of plate-making processes, Fujifi lm’s Co-generative Thermal Oxidiser (CTO) the printing market has seen a surge in demand for system, which integrates the exhaust gas combustion CTP plates, which allow digital text and image data device and the natural gas co-generation device, to transfer directly to printing plates without having previously on standalone operations, into a single unit to use fi lm. Amidst rising environmental awareness, to further enhance the rate of waste heat use. Since the industry is strongly seeking environmentally- waste heat from the exhaust gas combustion unit considerate products, such as process-less CTP can be effi ciently re-introduced to generate energy plates that do not require processing and therefore (electricity, steam, cold and hot water) required by do not generate liquid waste, and low-chemical CTP the new production line, the system improves the plates that involve simplifi ed processing to reduce rate of waste heat use by 11 per cent and reduces the the amount of liquid waste. The new production annual CO2 emission by about 5500 tons compared line to go operational this January incorporates to conventional production lines.

January 2012 RIND Survey 67 Industry Updates

Goss International acquires Vits Print GmbH, to offer comprehensive web offset solutions

Goss International has acquired the assets of Vits Print GmbH, adding industry-leading sheeting and specialised fi nishing components that complement its portfolio of Goss web offset print production solutions. Vits Print Rotocut sheeter models and Jet Web fi nishing products, including coaters, die cutters, prefolders and plow stations will now be manufactured at the Goss International Contiweb facility in Boxmeer, The Netherlands. The facility specialises in auxiliary components, including Goss splicers, pasters and heatset dryers, for web offset printing systems. “Vits Print is the technology and market leader for high-speed sheeters as well as in-line and off-line fi nishing systems,” explains Goss International president and CEO Jochen Meissner. “This sensible expansion of our core product range demonstrates our long-term focus and our commitment to providing printers with more complete, integrated web offset solutions.” Auxiliary components from Goss International and Vits Print can be integrated within Goss press systems as well as press systems manufactured by other suppliers for web offset, gravure and fl exography applications, including packaging and direct mail. Vits Print products will be marketed and supported by VITS-America, Inc. in the United States and by Goss International’s worldwide network throughout the rest of the world. VITS-America, Inc., Blauvelt, New York, is not part of the acquisition. “Our team in Boxmeer has the proven capability to support web printers with the most advanced auxiliary components in the world, including Goss Ecocool and Ecoset dryers and Contiweb pasters,” according to Bert Schoonderbeek, managing director of the Goss International Contiweb operation. “We look forward to incorporating the equally strong Vits Print high-speed sheeting and specialised fi nishing products.” “We have cooperated extensively with Goss International on new product development and system installations for many years,” explains Werner Deuring, CEO of Vits Print. “Therefore, we are confi dent that the integration of our operations will bring added value to our customers.” Deuring notes that the Goss International facility in Boxmeer is located 120 kilometers from the Vits Print headquarters in Langenfeld, Germany and that the proximity will aid in the transition of manufacturing operations and expertise. Key personnel from Vits Print will continue to support customers from the sites in Langenfeld and Ravenstein, Germany. Goss International supplies presses and fi nishing systems – including the most automated and productive web offset presses in the world – for magazine, newspaper, catalog, packaging, direct mail and other printing applications. The company is headquartered in Durham, New Hampshire (USA) and has major manufacturing centers in North America, Asia and Europe as well as a global sales and support network.

68 RIND Survey January 2012 The Columbus Dispatch awards NELA-USA contract for plate room automation

The NELA plate automation solution for The of the existing press cylinders to help control the Columbus Dispatch includes three NELA VCP Multi- project costs and conversion time. format Vision Register PunchBenders connected to NELA’s precision-machined and balanced Filler a 32-bin NELA sorting system. Bar replaces the existing Lock-up to fill the gap and The system is designed to deliver sorted, press- provide a flush cylinder printing surface for high- ready plates for multiple web formats - ranging from speed printing requirements. 42 to 46 inch widths. NELA’s Press Lock-up technology incorporates The NELA VCP Vision PunchBender incorporates a series of combined lead and trail positive roller ‘select punching’ technology that punches each plate clamps that allows easy loading of the plates while based on press imposition data provided in the 2D maintaining excellent plate clamping required for barcode. This eliminates multiple punch notches register. typically required when running multiple web “We are excited to be part of this 3V compact widths. Plates will automatically be conveyed from format project that will offer newspapers throughout the plate room to the pressroom and into NELA’s the world an alternate printing solution on existing sorting system. The system will then automatically two-around presses,” says Jürgen Gruber, director sort plates based on a flexible, customer-defined sort of sales for NELA. criteria. The combination NELA Filler Bars ‘patent NELA forms the largest register control and pending’ and NELA Press Locks allows utilisation plate automation company in the printing industry.

January 2012 RIND Survey 69 GMG ColorProof now with client-server architecture

Version 5.3 of the GMG ColorProof/ GMG ColorProof 5.3 improves communication DotProof/FlexoProof proofing solution is now between the remote systems by FTP connection, available. The chargeable upgrade comes up with as well as by automatic e-mail notification a client-server architecture that makes proofing following completion of a remote printing job. simpler and more convenient than ever. In GMG ColorProof 5.3 additionally optimises addition to the GMG WebClient, the new version the use of proof printers with integrated features numerous innovations for a wide range measuring instrument. For instance, media of applications, including remote proofing and wedges for GMG ProofControl Inline are printed production printing. and measured fully automatically at the remote Via a WebClient, GMG ColorProof users for location, the remote system being recalibrated if the first time have the possibility of creating, necessary. Protected remote jobs make for greater editing and monitoring proofing jobs from security when handling customer data. Only the any PC or Mac within the corporate network. medium format can be changed at the remote Consequently, several users can work with end, all other settings being protected against ColorProof at the same time. The configuration modification. Imported jobs and their settings of spot-color channels, in particular, is facilitated are only saved for the duration of the remote and accelerated by the WebClient. The impact proofing procedure, meaning that custom profiles of spot-colour changes can be seen in a visual are used exclusively for the respective proof. job preview. Hotfolders can likewise be used GMG ColorProof 5.3 also offers other from the WebClient. The status of the individual innovations that save time in day-to-day work. printers can similarly be checked in the WebClient, For the first time, media wedges for internal including the option of interrupting or canceling measuring instruments can also be output with a print job. It is also possible to keep an eye on halftone proof simulation. The associated GMG several GMG ColorProof systems via a single ProofControl standards can be generated directly WebClient. from the proof standard used. The paper tint Flexible calibration sets for production printers, simulation can be deactivated when creating such as the Roland LEC and VS series, reduce a proof. The new Replace Image option now the calibration effort considerably. Calibration makes it possible to replace individual images, sets can now be grouped according to printer retaining all the existing settings in the process. series, similar combinations of printing media, In this way, manual jobs can be saved as copy for and printing modes. Consequently, a single re-use at a later time. In addition, the assignment calibration can be used for different printing of individual spot-color channels and the job and color modes, resolutions and media without preview have been significantly accelerated, any loss of quality. For layered printing, all resulting in generally faster configuration of spot printing layers for the Roland VersaCAMM VS colors. and VersaUV LEC printer series can for the first time be configured in a single job. This greatly facilitates and accelerates the processing of CMYK, varnish, White and Silver. GMG ColorProof 5.3 groups printers of the same model series, meaning that proof standards and spot colors can be used on all compatible printers. This particularly benefits remote proofing applications, since printers of a single model series with different media widths can be used at different locations. Moreover,

70 RIND Survey January 2012 Industry Updates

Further ABB orders for retrofit solutions for Wifag presses ABB, one of the leading suppliers of automation ABB’s AC500 PLC. The operator displays are also solutions for the newspaper production industry, has being replaced by new models. All new systems will announced a further order for its retrofit solutions be fitted into the existing cabinets. for Wifag printing presses. The retrofitting of the two printing towers and The print centre of the St. Galler Tagblatt AG two reelstands means that the removed hardware in St. Gallen-Winkeln, Switzerland, has ordered a components can then serve as spare parts for the drives retrofit for two of its existing Wifag OF470 remaining units of the presses at St. Gallen-Winkeln. printing towers and also a drives and control system This in turn means that the print centre of the St. retrofit for two reelstands. The existing drives will Galler Tagblatt can keep its presses running for a be replaced by modern ABB ACSM1 drives. The long time to come. old reelstand control system will be removed and The new systems will be commissioned in the its place taken by a new control system based on course of 2012.

(Mysore’s Leading Evening English Newspaper) 1,60,000 &

(The Regional Kannada Morning Newspaper) 3,20,000 Academy Newspapers Pvt. Ltd. Publishers of STAR OF MYSORE & MYSOORU MITHRA 15-C, Industrial ‘A’ Layout, Bannimantap, Mysore - 570 015 Ph: 0821-2496520 (5 lines), [email protected] / [email protected] Wishes

on its 33rd anniversary

January 2012 RIND Survey 71 Industry Updates

Media Norge consolidates advertising management systems with 5 fi fteen ad Depot order

The largest media company in Norway, Media Norge, (a fully owned subsidiary of Schibsted Media Group) has confi rmed a signifi cant order with 5 fi fteen for a new advertising booking system. The order comprises 500 user licences for 5 fi fteen’s best-selling ad Depot software, for use across four regional offi ces. The ad Depot system will handle display and classifi ed advertising bookings for both print and online media. The software enables users to track and sell advertising as well as manage billing, contracts, layouts, marketing and salesforce automation; providing true end-to-end control of advertising sales, production and delivery processes. “We went through an in-depth review of several systems and felt that 5 fi fteen had developed an excellent understanding of our needs during the process,” comments Rune Nilsen, IT manager, advertising systems, at Media Norge, “Another fundamental reason we opted for ad Depot is the remarkable fl exibility of the system architecture - it allows us to integrate the best software for our business requirements into one cohesive solution, and the ‘plug and play’ type capability means we’re not tied into any other system architecture, software or specifi c functionality for life, so we can adapt as our business demands.” The ad Depot system will integrate CRM, fi nance, production and sales systems, creating one cohesive advertising management solution for Media Norge. Established in June 2009, Media Norge is a merger of leading Norwegian media houses Aftenposten, Bergens Tidende, Fædrelandsvennen, Stavanger Aftenblad and the online classifi eds site Finn.no. According to Nilsen, since the company merged it has been working towards implementing several shared, consolidated systems across the regional offi ces: “We’ve already put an editorial system in place and the next natural step was to consolidate our advertising systems so that we can streamline our workfl ows and automate a lot of tasks that are currently performed manually. We needed something that could be deployed remotely to the geographically dispersed locations of our regional offi ces and we were also looking to improve on the existing functionality.” An undoubtedly valuable improvement expected from the new ad DEPOT system is the leverage of an integrated advertising sales process across Media Norge’s portfolio of publications. “Of course we want to maximise our advertising revenue and we think the new system will help us do that by improving our ability to sell advertising packages and cross-sell across our newspaper titles,” says Nilsen. “The new system will make the process much more seamless as sales staff will have access to reliable, real-time inventory information, seeing exactly what spaces and positions are available within each publication at any given time.” Aftenposten is a national newspaper based in Oslo and Norway’s largest by circulation, whilst Bergens Tidende, Fædrelandsvennen and Stavanger Aftenblad are all regional titles. With all the offi ces situated more than 200km apart, the browser-based system architecture of ad Depot makes it ideal for fast deployment at multiple locations. “The philosophy behind our approach is ‘best of breed’,” comments Merv Griffi n, sales and marketing director 5 fi fteen, “We integrate the best systems from the best suppliers to produce the optimal solution for our customers. For this particular order we performed a gap analysis at each of the locations and any required functionality that is not already delivered by the ad Depot software and the integrated systems will be developed as a part of the contract. It’s important to us that we not only fully accommodate our customers’ needs, but also deliver solutions that surpass previous experience and expectations.” The ad Depot system will go live at Media Norge on 1st January 2013.

72 RIND Survey January 2012 Industry Updates

Final quality of print depends largely on printing process “When something goes wrong in the fi nishing fi nishing processes with their specifi c characteristics process,” says Felix Stirnimann, member of the board as described in the guideline include: of directors of Muller Martini, “it is often because 9 Press delivery with specialised topics on trim the bookbinder is so far removed from the design quality, stability in palletizing and avoiding shipping and specifi cation process that there is no meaningful damages to printed products communication.” 9 Saddle stitching with particular focus on This latest guideline by the Web Offset Champion preparation steps, three-knife trimming and paper Group (www.weboffsetchampions.com) was designed breaks on the spines to close such communication gaps. It focuses 9 Adhesive binding with special attention to exclusively on the topic of Print Finishing and is adhesives, controlling methods and bookbinding titled, Perfectly Finished Web Printed Products. The systems fi nal quality depends not on the fi nishing process, but This eighth guideline from WOCG in its Best also to a great extent on the printing process. That is Practice series is a treasure trove for printers, why the 36-page brochure in A4 format from WOCG, bookbinders, advertising agencies and print buyers, of which Muller Martini is the only member that and is available in English, German, Spanish, French, manufactures fi nishing systems, also deals in detail and Italian. with the topics of paper selection, prepress, printing It can be ordered free of charge from Muller Martini inks, drying, remoistening and folding. The various by sending an email to: [email protected]

Perfectly Finished Web Printed Products, the eighth WOCG guideline in its Best Practice series, is a treasure trove with tips and tricks for printers and bookbinders.

74 RIND Survey January 2012 Industry Updates

MC Hybrid. With this book line, the company can fgb invests in Ventura MC produce print runs of any size at low costs and with thread-sewing machines, the highest level of quality. “We looked at exactly which book line we wanted to invest in,” reports Rolf Diamant MC book line Kanzler, the bookbinding manager. “The top quality of the Diamant MC convinced us. We hardly waste paper anymore.” Since the machine was installed, Kanzler continues to be convinced in its daily operation. He enthusiastically explains how quickly the machine was ready after installation: “We were producing books with excellent quality only five working days after the Diamant MC was delivered.” And this continues to be the case. Since then, nothing but outstanding books has been produced with the Diamant MC.” fgb offers print runs of 30 to 5,000 copies to its customers. That means they often have to change formats as quickly as possible. The Diamant MC with its outstandingly short changeover times is the ideal machine for carrying out such jobs. Due to its high level of automation, the machine operator no longer has to take care of the machine settings, which are set automatically after just a few touches on the screen. Other devices, such as the double lining station, also ensure fast changeover times. Machine operator Dieter Futterer appreciates the clear and user-friendly machine controls of the Diamant MC. In addition, soon after commissioning he was convinced by the tandem station and would not want to be without it. “On one of the lining stations, Machine operator Angelika Rusevljan at the delivery-end of the we have a wide lined mill roll, on the other a compact Ventura MC thread sewing machine. mill roll. That allows us not only to change jobs on the fly, but we no longer have to carry around heavy The book producer fgb from Freiburg now rolls. The tandem station really simplifies our work,” he specialises in producing high-quality small and reports. medium-sized print runs at reasonable prices. In Apart from the Diamant MC, two new Ventura MC order to stand out in producing any print run size, thread sewing machines were also installed. What is the company recently invested in two new Ventura impressive is how easy it is to operate the machine MC thread-sewing machines and a new Diamant thanks to its touch screen. “The Ventura MC is so MC Hybrid book line. much more comfortable to operate than the old fgb and its predecessor, Herder-Druck, have machine,” Angelika Rusevljan, machine operator, been producing books since 1808, from pre-press says. Her colleague, Sandra Bursomanno, adds that to binding, all from one source. In 1974, fgb the Ventura MC runs very stable – even with difficult became an independent company within the Herder products. Apart from the thread sewing for hardcover Group. With four sheet-fed offset printing presses, and soft-cover books, fgb also offers perfect binding for including a four-color machine and a five-color books and brochures. The book blocks and brochures machine, fgb has specialised in producing books in are produced on a Bolero perfect binder from Muller small and medium-sized print runs for years now. Martini. This range of high-quality processing for small In order to keep up with the latest technology, the print runs works very well for publishing houses. The innovative company invested in a digital printing fact that the prices are also right allows fgb to be able to press, new thread sewing machines and a Diamant produce jobs for companies from the Far East.

January 2012 RIND Survey 75 Industry Updates

system to a digital publication. These tools WoodWing releases include InDesign panels for slideshows, Enterprise 7.5 hotspots, links and much more. One of these, the Widgets tool, allows designers to include widgets – small pieces of HTML code that provide unique interactive features – in their InDesign layout without requiring additional technical skills. Examples of widgets include: Image reveal (swiping over an image to see what’s beneath), Animations (images moving in or out), Animated Pie Charts, Flickr feed, YouTube player, Simple Quiz, Nivo slideshow, Image touch and Google Maps. Upcoming widgets include zoomable image, parallax scrolling, slideshows with captions, vertical text view and more. To allow for maximum versatility, customers can also still use the Adobe Digital Publishing The new version 7.5 of WoodWing’s multi-channel publishing system Enterprise enables Tools in the WoodWing Enterprise publishers to take advantage of the workfl ow benefi ts offered by Enterprise for the managed environment. creation of print, tablet and Web editions, while leveraging the Adobe DPS platform to WoodWing’s Enterprise system enables distribute publications to tablet devices. publishers to merge their tablet publishing activities with print and Web production. The latest version of WoodWing’s multi-channel publishing This opens up the possibility of creating system, Enterprise, features a tight integration with the Adobe editorial teams that can oversee and Digital Publishing Suite (DPS). The integration enables manage all publication channels, reducing publishers to take advantage of the workfl ow benefi ts offered costs and removing duplicate work. From by Enterprise for the creation of print, tablet and Web editions, the same environment, content can even while leveraging the Adobe DPS platform to distribute be published to social media or sent publications to tablet devices. Enterprise 7.5 features a number by e-mail. Through all this, Enterprise of other enhancements, in particular of the Content Station enables true multi-channel publishing. multi-channel text editor. Enterprise 7.5 supports the latest The recently introduced multi- version 5.5 of Adobe Creative Suite. channel text editor in Content Station The integration of Adobe DPS into WoodWing’s Enterprise is rapidly evolving. In version 7.5, an enables publishers to effi ciently create, manage and publish their article compare function has been content for tablets and other mobile devices from within a fully added, while other new functionality controlled workfl ow environment. The Enterprise system not can be expected in upcoming versions. only offers a host of effi ciency benefi ts when working together The Digital Publishing user-interface on a publication with a team – it also features direct previews has been revamped completely, offering of the digital publications from within the Content Station controls for .folio fi les to be created, application, as well as the option to directly publish fi nal issues managed, previewed and published to to the Adobe Distribution Service with the push of a button. To DPS from within Content Station. Other measure the success of their digital editions, publishers can use enhancements have been made in the the Adobe DPS analytics powered by Omniture. publication overview, to provide support WoodWing also provides its own suite of Digital Publishing for CJK and Arabic page-ordering (right- Tools for InDesign, fully integrated with Enterprise. These tools to-left), while numerous smaller user- have been built for effi ciency, enabling publishers to easily add interface improvements have also been compelling interactive content from their content management implemented.

76 RIND Survey January 2012 Industry Updates

Christinger MediaSpan’s latest certifi ed for ad management PSO / ISO 12647-2 solution provides

Hewlett Packard has announced that more security Christinger Partner AG, of Schlieren MediaSpan, a provider of digital content (north west of Zurich), Switzerland, is management, online marketing, advertising, and the fi rst and only print service provider business productivity solutions for the world’s worldwide to achieve the PSO / ISO leading media companies has announced the 12647-2 certifi cation on an HP Scitex latest release of its advertising management TJ8350 Industrial Press. While Ugra system. AdManagerPro is a full featured, (Association for the Promotion of browser-based advertising system that lets you Research in the Graphic Arts Industry) easily create, schedule, bill and output content administered the PSO / ISO certifi cation, for traditional and non-traditional media the process was not new to Christinger, channels. The latest release offers: this was the fi rst time the company had 1. iPad support via the Safari mobile browser. attempted it on its HP Scitex TJ8350 This allows users to take retail ad orders, Industrial Press. The certifi cation lasts for display account information, set-up two years and its achievement indicates contracts, and run reports directly from that results on the certifi ed device their iPad. are comparable to offset lithography 2. Full credit card vault services support and repeatable. GMG supported the including real-time credit card authorisation. certifi cation process at Christinger Vault service helps remove the security risk Partner with its colour management and threat to your business by removing consulting services. The importance credit card data from your environment. of the PSO / ISO certifi cation to Utilising a third party vendor, the initial Christinger is signifi cant as it affects credit card information is sent to the vendor many aspects of the business. for authorisation and a token rather than the There can be time-saving benefi ts actual card number is returned and stored for customers as well as for Christinger. within AdManagerPro upon authorisation. Indeed, such is the level of confi dence 3. A new cross platform pagination server in Christinger’s ability to guarantee and that features a faster engine and unicode achieve a 100 per cent faithful colour compliance for extended international reproduction from supplied artwork, language support. that the company now prints 90 per cent 4. ClassFlow compatibility with InDesign CS of fi les without an approved fi nal proof 5.5. from the customer. These previously “The iPad feature in AdManagerPro 5.3 is a had to often be delivered via courier great way for a newspaper’s sales staff to interact or express service. Once Christinger with customers,” said product manager Kevin receives the artwork, an in-house Stoinoff. “In addition, our customers are always produced PSO/ISO reference proof is looking for ways to better protect valuable used to check the fi nal colour results on customer data. AdManagerPro’s new payment press. service is a strong step in that direction.”

78 RIND Survey January 2012 Industry Updates

QuadTech’s register guidance technology reduces waste by 40% Hjemmet Mortensen, Norway's largest publisher of consumer magazines, revealed it had reduced waste during the make-ready stage by at least 40 per cent after upgrading its Goss M4000 1225mm, 32-page web-offset press with QuadTech's register guidance and ribbon control technology. "Almost all our output of magazines is destined for the domestic market, where the top-selling titles have runs of 150000. As a result, we perform relatively short runs, with as many as 15 change-overs per day. So we are always seeking ways to reduce make-ready time and start-up waste," said Harald Andersen, Hjemmet Mortensen's technical director. "The M4000 press performed consistently since Mortensen commissioned it for the Oslo plant in 1994. We have enjoyed many years of reliable service from QuadTech's RGS IV technology on both our presses, and we felt the time was right to refurbish the press with new generation press control technology that could achieve registration and colour accuracy in a shorter time, and reduce waste levels further," added Andersen. As a result, the Hjemmet Mortensen team upgraded the press with QuadTech's Ribbon Control System and Register Guidance System with the MultiCam camera, a closed-loop system that identifies marks as small as 0.36mm at maximum speeds of 17.6m/second. MultiCam provides both circumferential and lateral color register, making up to 30 searches per second. Since the new QuadTech equipment was installed in the summer of 2010, the production team has cut start-up waste levels from over 2500 to 1500 copies. "The system gives us a dependable, consistent print quality, not only reducing waste levels but helping our production team to use their time more efficiently. Register is synchronised and targets are maintained automatically, so manual intervention is no longer necessary. We have improved our cost control and run a leaner production program at our Oslo plant as a result of this investment," said Andersen.

January 2012 RIND Survey 79 Industry Updates

Goss International PrintCity Alliance sets up service, members share ideas support team in Moscow for German market PrintCity Alliance members manroland, Sun Chemical, UPM, Cofely, M-real and Sappi Goss International has established presented their shared process knowledge across a new direct service and support team sheetfed printing & packaging in a well attended for printers and publishers operating seminar organised with GIPP, the Guild of Goss web press systems in Germany. Press Publishers, in Moscow in November at The Heidelberg network previously the Holiday Inn Hotel Lesnaya to hear a series assisted Goss customers in the country, a of presentations by PrintCity members on the successful arrangement which followed subject, Adding Value to Sheetfed and Packaging the acquisition of Heidelberg Web Systems Printing Applications. John Dangelmaier, by Goss International. “With increasingly president of PrintCity, together with Mikhail advanced and specialised Goss presses in A. Kuvshinov from HGS moderated the event, production in Germany, including 96-page which saw in depth discussions on a range of Sunday 5000 systems, a direct link with topics. the original designer and manufacturer of PrintCity Alliance members and partners will the technology for parts and service will help visitors to drupa 2012 network with a range be benefi cial to our customers,” explains of companies and share knowledge. A release Antoine Chevalier, service director for says that visitors will benefi t from direct access Goss International in Europe. to some of the world’s leading experts during Ralf Engelhorn now coordinates drupa, in fi elds such as digital/offset printing, a German-speaking team providing web printing performance, value added printing routine and emergency service for Goss benefi ts and environmental best practice. press systems in Germany. The Goss As part of pre-drupa plans to increase International Service team covering interactivity with fair visitors using electronic Central Europe includes 35 technicians media as well as print media, PrintCity has dedicated to commercial web presses and launched two blogs: What Ever You Wanted to 35 technicians dedicated to newspaper Know About Print (http://www.printcity.de/ presses. Goss International currently knowledge) and We Love Print (http://www. stocks more than 27000 different parts printcity.de/loveprint. at its central warehouse in France and provides around-the-clock fulfi llment of orders. A secondary Goss parts centre will also be established in Germany to further expedite shipment of frequently requested parts, according to Chevalier.

Participants at the PrintCity Moscow Seminar 2011.

80 RIND Survey January 2012 Industry Updates

timdoo launches photo-specialty application integrated with Facebook Hewlett Packard announced that timdoo, of San Francisco, California, an on-line applications developer, has launched a Facebook-integrated service to enable people to order photo-specialty products using images on Facebook and printed by HP Indigo print service providers (PSPs). The application was launched in a test market in October and initially serves the German-speaking markets of Austria, Germany and Switzerland. The service’s fi rst PSP is Bosch-Druck GmbH, of Ergolding, Germany, which will receive the orders for fulfi lment direct from people who use Facebook. The decision to work with PSPs that have HP Indigo presses was not only based on the quality of print achievable even from lower resolution images, but also because of the existing strength of photo- specialty expertise in the HP Indigo community.

January 2012 RIND Survey 81 Industry Updates

British Industries opts for Muller Martini combined processing system

Reyad M. Abu Daqer (right), board member and general manager at British Industries Printing & Packaging Co., discusses the advantages of the Preciso high-performance rotary trimmer with Felix Stirnimann, vice president, Mailroom and Press Delivery Systems at Muller Martini. To ensure optimum fi nishing print high-quality newspapers NewsGrip-A chains to ensure processes for a diverse and magazines too, as well as products are transported range of printed products, manufacturing other heat-set quietly and securely, as well as British Industries Printing & and cold-set products. This a Preciso high-performance Packaging Co. in Shuwaikh is why British Industries has rotary trimmer for reliable and (Kuwait) will be putting a new invested in a hybrid Cromoman precise three-sided trimming at printing press and a combined printing press from manroland, maximum press speed. There processing system from Muller which offers a solution for any are also two packing lines with Martini into operation at the confi guration, ranging from a Listo stacker and Orgapack end of this year. 4/4-color printing on one web strapping technology to The current focus for or 2/2-colour printing on two guarantee perfect packages. British Industries is primarily webs, to 1/1-color printing on British Industries will put commercial printed products four webs. the new printing press and such as annual reports, In order to ensure optimum fi nishing system into operation brochures and calendars, fi nishing for this diverse range later this year. At some point printed using several sheet- of printed products, British in the future, the system is also fed offset machines, each Industries has also chosen set to be expanded with an featuring four to ten colours. a combined press delivery inserting machine and bundle The company, founded in system and newspaper dispatch formation equipment. 1993, is now expanding and solution from Muller Martini. diversifying to be able to This solution consists of two

82 RIND Survey January 2012 Industry Updates

Dansk Avistryk benefits from Agfa technology

Dansk Avistryk is the largest newspaper printing house in Denmark, producing seven daily circulations along with many local newspapers. The company produces on five printing towers, fed by seven CtP lines, which produce 30000 plates per week. All CtP lines include Glunz & Jensen HDX plate processors. Dansk Avistryk has replaced one of their CTP Lines with an Agfa Advantage N-DL XXT along with a Glunz & Jensen manufactured Agfa VXXP high Peter Riis Klausen, technician, and Klaus Klim, IT manager speed newspaper processor for Agfa N92 VCF at Dansk Avistryk. chem-free plates. This will significantly speed up the processor. Also, when we talk about our more the general time of making panorama plates, to now in-depth service – there is a major difference making 100 plates/hour on one system instead of compared to other machines. Everything is placed 38 pph on one of the existing lines. on the side of the processor – and is so easy to Generally the Glunz & Jensen plate processors are access. These features make cleaning and service a very simple to service and maintain. Says Peter Riis very time saving operation.” Dansk Avistryk uses Klausen, technician at Dansk Avistryk: “No tools 1205 x 578 mm Agfa N92 VCF plates, the only are needed for our daily service and maintenance of one to do so in Denmark.

Greetings and Best wishes from a well-wisher

January 2012 RIND Survey 83 Industry Updates

MediaCorp banks on ppi Media for newspaper production

Since September 2011, MediaCorp, a multi-media publisher in Singapore, has planned and produced its daily newspaper Today with software solutions by ppi Media. After installing PlanPag for newspaper production planning, ppi Media, a subsidiary of manroland, has also integrated the Atex Prestige editorial system and SAP’s IS-M/AM ad management The MediaCorp facility in Singapore. system in the workfl ow. The new workfl ow for Today started with the integrated in fi nance and controlling modules implementation of SAP’s IS-M/AM system and from the SAP ERP family. ppi Media provides an update of the Prestige editorial system. Both extensive know-how on SAP IS-M/AM from are now fully integrated. With PlanPag as its central over 50 reference installations at news publishers planning system, MediaCorp creates the page plans worldwide. Atex Prestige is integrated based on for Singapore’s second largest daily newspaper and XML standards. ppi Media’s experience covers then forwards them to the editorial system using more than 100 installations with various editorial standardised interfaces. At MediaCorp, IS-M/AM is systems at newspapers worldwide.

Delta Display adds more HP Scitex FB7500 industrial presses Hewlett Packard has announced that Delta Display, part of the Delta Group, London, has installed two more HP Scitex FB7500 industrial presses and has been beta testing the press upgrade kit. “Campaigns for our customers can run up to 250 pieces and can be anything from multi-sheet graphics, canvas banners, self- adhesive vinyl graphics, corrugated POP displays, to leafl et and tabletop items," said Martin Shipp, executive director, Delta Group. "The FB7500 press gives us the fl exibility we need to respond quickly since it can handle thin papers and plastics as well as thicker substrates for POP/POS displays." The HP Scitex FB7500 industrial presses are capable of handling a wide variety of substrates ranging in thickness up to 25mm at speeds up to 95 sheets per hour, with a production mode for indoor and close viewing applications of 48 sheets per hour. Delta Display has its HP Scitex FB7500 industrial presses at three locations: four at its Black Horse Road headquarters; one at its premises in Leeds, and two a new plant in Waltham Cross. The beta testing of the upgraded HP Scitex FB7500 industrial press at Black Horse Road has enabled the company to see the benefi ts. New features include a POP55 mode for 15 per cent greater throughput; improved thin substrate handling; a multi-sheet feed capability to print four sheets simultaneously; edge-to-edge printing to reduce substrate waste and save fi nishing time, and a new HP FB225 Scitex Ink that offers increased fl exibility and reduced chipping. "The Delta Group is an important customer for HP," said Mark Rowland, HP Scitex county manager, UK and Ireland. "The repeat orders of the FB7500 industrial presses, as well as the presence of multiple units of other HP Scitex, HP Designjet and HP Indigo presses and printers at Delta Group's production plants are indicative of the strong strategic relationship we have with the company and we are pleased to see its continued strong growth." 84 RIND Survey January 2012 Industry Updates

EncuPack project to improve solutions for UV offset printing

Ultra Violet (UV) inks constitute one of the some conventional printers have found difficult growth areas in printing and packaging. They are to implement. The issues are being addressed by part of the family of Energy Curable inks, which the new EncuPack (Energy Curable Packaging) are set when they are transformed into solids by project that is being funded by the European UV or electron beam radiation, unlike solvent- Union’s EuroStars R&D programme. A group based inks that dry by evaporation. UV advantages of industry and research organisations have include less volatile organic compounds released, joined forces to develop a training simulator and a benefit for the environment; and printing on a diagnostic (trouble-shooting) help system — The MediaCorp facility in Singapore. non-absorbent substrates such as metal or plastic, both based on a set of structured expertise and as well as on paper. press tests. The partners for the EuroStars project However, a barrier to the wider adoption of include MetaPrint, a leading metal decoration this technology has been the lack of knowledge printer in Estonia; Sinapse Print Simulators, about best practices and trouble-shooting; process modelling and diagnostic systems, France; particularly as UV typically requires closer and Grenoble INP-Pagora, print and materials tolerances and stricter printing procedures that research, France.

January 2012 RIND Survey 85 General News

the main conference will include a selection of Seminar on new media keynote talks from prominent media educators and in Kolkata professionals. All accepted papers and abstracts will be published in the conference proceedings. A national seminar on Journalism in the Age For more details, contact Uma Shankar Pandey, of New Media is slated for 10-11 January 2012 seminar convenor ([email protected]; in Kolkata. The Department of Journalism & +919433180755). Local accommodation can be Mass Communication of Surendranath College arranged for Rs 300-400 per person on a twin for Women and Calcutta University are jointly sharing basis at hotels close to the seminar venue. organising the UGC-sponsored seminar. The venue is the Gitanjali Auditorium. The seminar will explore intersections between new media, New Delhi to host WAN-IFRA - journalism and technology in order to enhance the understanding of the influence of information SND news design conference and communication technology, specially Internet WAN-IFRA and the Society for News Design technology on traditional journalism. Is new media (SND) join hands to organise the first ever News fundamentally changing the practice of democracy? Design Conference in South Asia. The event will Recent years have seen a significant transition in the be held in New Delhi on January 23 and 24. The role computer-mediated communications play in the conference will have focus sessions on Newspaper political sphere. A technological revolution driven by Design and Redesign, Information Graphics and economic and market forces is undermining settled Designing for the Online/Tablets. The challenges practices, established institutions, and traditional of designing for multiple formats will be presented. communications norms. The role of the newspaper designer is changing The digital revolution in information and and with the increasing consumption of news on communication technologies has created the internet, mobile and tablets, it calls for a change in platform for a free flow of information, ideas mindset and new ways to present news design that and knowledge across the globe. The new media appeals to the regular and the new age readers. (Internet) has been able to incorporate all other Several best practices from around the world and means of communication the newspaper, magazine, award winning design ideas will be presented in the radio, television, cinema, photographic image, and conference. video. The consequence is the Internet divergence Likely speakers are Adonis Durado of Times of from mass communication. Not only has it led to Oman, Abel Robinson of Mint, Deepak Harichandan normative rethinking on the traditional role of the of The Times of India, Douglas Okasaki of Gulf press, it has also led to the adaptation of publication News, Hans Peter Janisch, newspaper designer from roles. Germany, Sukriti Gupta of MMI Online from The hyper-local media is now accessible on the Jagran Prakashan, and Tyson Evans of The New international platform. New media outlets have York Times Interative News Desk. Javier Errea, the now made it possible for highly differentiated local visual journalist who designed the award winning ‘i’ discourse to be available to a wider transnational (Lisbon) will be the keynote speaker. media. Interest groups now easily access alternative The star attraction is likely be Durado. Durado and voices that were hitherto available only to a smaller his team at Times of Oman and Al Shabiba have won 45 community audience, across national boundaries. international awards for design and graphics in one Apart from a plethora of content available for year. Durado is currently the design director of two dissemination, new technology also makes it newspapers in Oman – Times of Oman and Al Shabiba possible for patterns of similar events and issues (in Arabic). After a year of joining the company, to be associated across various societies. Solutions he has transformed its products from unknown to local problems are no longer restricted to the to the most awarded publications in the Middle community themselves but are picked up by interest East, winning international accolades from Society groups, the world over and projected as exemplars. of News Design Creative Competition, Malofiej In addition to the usual program of contributed Infographic Awards, WAN-IFRA Asia Media Awards, presentations, posters and invited presentations, and Communication Arts Design Competition. 86 RIND Survey January 2012 General News

“We’re very excited about this collaboration with customers who know value and will pay for it. WAN-IFRA, especially because of the very talented - Those who believe people won’t pay for news selection of speakers and the venue. It’s an exciting need to look at Aftonbladet in Sweden, which time for newspapers in India and South Asia right attracts half of the Swedish Internet population now and we’re pleased to be involved with this and gets nearly half of its advertising reverences special training effort and look forward to future from digital media. It is reckoned that online projects and engagement in the region moving journalism is crucial to boost revenues – but it has forward,” said Steve Dorsey, president of SND. to be ‘fast-live’ that reflects what people are really “This region has a vibrant and growing news talking about. And the delivery must include social publishing industry with a lot of talent. Events and interactive qualities, deeper content through like these will act as a bridge between the latest multimedia and interactivity and constant innovation. global news design trends and the regional design - If you want to get the most out of your digital sensibilities,” says Magdoom Mohamed, managing platforms, engage the youngest people in your director, WAN-IFRA South Asia. company in your digital strategy. The Straits Times’ The Conference will be followed by a workshop ‘Wakalabs’ does just that – it is a platform that on Day 2, where the participants will analyse their engages, on a voluntary basis, the youth of New product and will have the opportunity to work on Straits Times and fosters ideas and innovation for the design under the guidance of the trainer. The products and services targeted at the youth audience. workshop will give the participants a critique on The company’s Hackweekend saw 60 young people typography, visual storytelling, use of colour and stay in the office for 30 hours to build 13 new apps. newspaper and story structuring. It will also help correct practical problems in the daily workflow of the design desk. Press freedom: President of Niger shows the way Digital media experts The president of Niger, Mahamadou Issoufou, has become the first head of state to endorse the share ideas in Hong Kong Declaration of Table Mountain, which calls for More than 300 publishers from 30 countries repeal of criminal defamation and ‘insult’ laws and gathered at Digital Media Asia, a three-day for putting press freedom higher on the agenda in examination of online, mobile, tablet and social Africa. President Issoufou signed the Declaration media in Hong Kong, an event organised by the in a ceremony in Niamey, the capital of the west World Association of Newspapers and News African nation. The ceremony, organised by the Publishers (WAN-IFRA). The focus was on how World Association of Newspapers and News to profit from good content. Digital news delivery Publishers (WAN-IFRA), the World Editors Forum, is developing rapidly, but revenues are not keeping the African Editors Forum, and the Maison de la pace. Some thoughts to take home: Presse in Niger, drew more than 1,000 attendees, - More people are accessing Web sites via mobile than including ambassadors and government officials ever before, so redirecting them to mobile-optimised from more than 25 countries. sites is essential. Visitors won’t stick around if they The Declaration of Table Mountain was adopted don’t like the experience, that will have an impact at the World Newspaper Congress held in Cape on revenues – advertisers are interested not only in Town, South Africa, in 2007, the annual meeting of unique visits and impressions but also on the time WAN-IFRA. visitors spend on sites. Numerous press freedom and civil society organisations, including South African archbishop Mobile-optimised sites retain traffic and Desmond Tutu, have endorsed the declaration, encourage more page views per visit. which identifies criminal defamation and ‘insult’ laws - When it comes to paid-for apps, user feedback as amongst the most severe obstacles to securing and focus group discussions are necessary the future of the independent press in Africa and to find the optimum price to get maximum calls for their repeal. The vast majority of African revenue. Those who rely on apps are ‘power news’ nations continue to jail journalists and close media January 2012 RIND Survey 87 General News

houses on charges of defamation or for “insulting” The newspaper always “stuck to the basic principles authorities or their policies. The practice prevents of journalism and prided itself on professional legitimate public discourse and critical writing and excellence; always believed in objective reporting leads to self-censorship. and resisted temptation for sensationalism,” he The Declaration, which also calls for a free press said. to be higher on the African agenda, can be found at At the launch were P Chidambaram, minister http://www.declarationoftablemountain.org. for Home Affairs; S.M. Krishna, External Affairs “The benefits of a free press are obvious, beit minister; Prof K.V. Thomas, Union minister of exposing corruption or abuse of power, uncovering state for Agriculture and Consumer Affairs, Food public policy failures, or simply informing the public & Public Distribution; cricketer Anil Kumble; and about the issues they need to know to perform their veteran journalist and director on the Deccan Herald civic responsibilities. The democratic discussion board Kuldip Nayar. takes place in the press,” said Erik Bjerager, president The day chosen to enter the capital was significant. of the World Editors Forum, who called on other “Today is the 100th anniversary of the shift of the African leaders to follow Mr Issoufou’s example, British capital from Calcutta to Delhi, which is very sign the Declaration and repeal criminal defamation historic. and insult laws. We are also moving from the periphery to the African organisations that have endorsed the centre. We hope to continue with the sincerity, Declaration of Table Mountain include: The commitment, ideals that have guided us,” Kumar African Editors Forum, Freedom of Expression said. Institute, Media Institute of Southern Africa, Media Foundation for West Africa, Observatoire-OLPEC, The Egyptian Organization for Human Rights, Metro Live to hit newsstands in Institute for the Advancement of Journalism, South New Year African National Editors’ Forum, Journaliste En True Entertainment & Media, set up a year ago, Danger, National Union of Somali Journalists, is coming out with a Hindi weekly paper, Metro Live, African Media Initiative, and Liberian Media. this New Year. The 24-page, colour newspaper will International organisations that have endorsed the Declaration include: International Pen, be priced at Rs 5 and will be out on Fridays. An Reporters without Borders, Article 19, Index on online version of the paper, www.metrolive.in, will Censorship, International Press Institute, World be launched along with the print edition. Press Freedom Committee, Committee to Protect The main news will the latest updates relating Journalists, Media Rights Agenda, Freedom House, to politics and the economy. Feature reports on International Publishers Association and the Media lifestyle, entertainment, health, career, and so on Legal Defence Initiative. will be carried. The paper will target the Hindi belt region comprising Delhi-NCR, Haryana, Madhya Pradesh, Deccan Herald enters New Delhi Rajasthan, Uttar Pradesh, Jharkhand, Bihar, The formal launch of Deccan Herald’s Delhi Maharashtra, Gujarat, Uttaranchal, and Himachal edition took place with a lot of fanfare at an event in Pradesh. Anil Attri has been roped in as the executive the capital in December. Speaking on the occasion, editor. Commenting on the paper’s availability, Attri Tilak Kumar, chairman and joint managing director, said, “We won’t go to all cities, but only selected Deccan Herald, remarked, “It’s coming of age for the ones. newspaper that was launched in Bangalore 60 years We will go only where there is possibility to ago, which has grown over the decades.” make our image strong and business, too. With a He recalled that Deccan Herald was “the first circulation of 25000 copies, the first issue of the major newspaper launched after Independence in weekly newspaper will be circulated in Delhi.” The the country in 1948, and established itself as the number of copies will be increased based on demand authentic voice of Karnataka”. and business.

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Attri added that content was the main criteria and Rajan Bhalla, head-marketing, Strategic Businesses, the paper’s success depended on content. Metro HT Media Ltd, reiterated that the core proposition Live is likely to come out in an English edition as of Hindustan was ‘Tarakki ko chahiye naya nazariya’ well. (Progress needs a new outlook). IRS Q3 2011: Dainik Jagran IRS Q3 2011: TOI leads most read in Mumbai, HT firms up Dainik Jagran topped the list of mainline The Times of India has maintained its lead among publications, while Dainik Bhaskar grew the fastest English dailies in Mumbai, while Hindustan Times has according to IRS Q3 2011 results. Among English strengthened its position as the No. 2 paper according dailies, The Tribune, DNA and The Telegraph showed to the IRS Q3 2011 results. Mumbai as divided into growth. Among language publications, Malayala four zones – Mumbai City, Mumbai West Suburb, Manorama continued to lead, with Tamil paper Daily Mumbai East Suburb and Navi Mumbai. In all the Thanthi logging in the fastest growth of 2.2 per cent. four zones, The Times of India led the pack of English Dainik Bhaskar topped the growth charts among dailies. The paper recorded the highest Average dailies in the IRS Q3 2011 survey results released Issue Readership (AIR) in Mumbai West Suburb on December 22, 2011. at 576000, followed by an AIR of 431000 in Navi The publication grew by 5 per cent in Average Mumbai. TOI recorded an AIR of 264000 each in Issue Readership (AIR) as compared to the previous Mumbai City and Mumbai East Suburb. Hindustan quarter to settle at a readership of 1.48 crore. Dainik Times further consolidated its position as the No. Jagran continued to occupy pole position with a 2 paper in Mumbai. Navi Mumbai was where HT readership of 1.6 crore. Hindustan was placed third has recorded its highest AIR of 250000, followed by with an AIR of 1.2 crore. Among the top 10 English 195000 in Mumbai West Suburb, 166000 in Mumbai dailies, leaders Hindustan Times and The Times of India East Suburb and 140000 in Mumbai City. maintained their respective AIR numbers at almost DNA has recorded an AIR of 225000 in Mumbai the same levels as the previous quarter. The Tribune West Suburb, 213000 in Navi Mumbai, 130000 in grew the fastest at 5.6 per cent to log in a readership Mumbai City and 111000 in Mumbai East Suburb. of almost 6 lakh, followed by DNA and The Telegraph, Mumbai West Suburb was where Mumbai Mirror both of which saw a growth of 4.7 per cent. The recorded its highest AIR of 272000. This was Hindu came in next, logging in a growth of 4.4 per followed by an AIR of 223000 in Navi Mumbai, cent. The IRS Q3 2011 results also indicated that 140000 in Mumbai City and 119000 in Mumbai East overall media consumption had seen a growth of Suburb. For Mid Day, the highest AIR was seen in 3.3 per cent, with the Internet registering a 42 per Mumbai West Suburb at 115000. This was followed cent upswing, followed by C&S with a growth of by Navi Mumbai with an AIR of 95000, Mumbai 15.8 per cent. East Suburb with an AIR of 71000 and Mumbai City with an AIR of 62000. Hindustan’s Aligarh edition Delhi commuters get news launched On The Go Hindustan Media Ventures Ltd (HMVL) launched , its ninth edition in Uttar Pradesh from Aligarh in Delhi On The Go touted as India’s first free daily December. Hindustan has launched in Aligarh with English newspaper, was launched in the capital in a circulation of 75000. The Aligarh launch comes October. It is targeted at the commuters in Delhi a year after the launch of the paper’s Gorakhpur and is the only daily evening paper of its kind in edition. With the addition of Aligarh, Hindustan Delhi and the National Capital Region. The paper Times will now print from 17 centres across the is designed to be a quick 25-minute read and has states of UP, Uttarakhand, Bihar, Jharkhand and been named in tune with the time constraints of Delhi. Delhi residents. The paper has tied up with Marwah

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Studios as its media partner and Radio Noida 107.4 almost 37000 readers combined, registering AIR of FM as the radio partner in Noida. It has tied up with 15000 and 5000, respectively. Reliance-owned 92.7 BIG FM as their radio partner Meanwhile, in English newspaper genre, with in Delhi. an AIR of 1.20 lakh, O Herald O is the most read Elaborating on the concept, co-founder Virat newspaper in the state. It is followed by The Times of Mohan said, “We perceive Delhi On The Go as a India as it gets an AIR of 69000; growth of 9.52 per community building concept. Apart from the fact cent. The Indian Express and The Economic Times saw that it is the only real free source of news, we a decline in AIR numbers as they reported AIR of empower our readers by giving them an opportunity 31000 and 15000; losing 13000 average issue readers to express their views through citizen journalism. combined, in a year. While the fate of monthly and We also publish daily social and civic awareness weekly magazines remains unchanged, fortnightly messages and have a strong determination to magazines have charted growth in their AIR in Goa. improve our community through the newspaper.” Filmfare, Women’s Era, Outlook Business and Business The concept of a free metro newspaper is successful Today together added 23000 average issue readership in major international metropolitan cities and the in a year founders thought the time was ripe for a concept like this to work in India as well, especially in the national capital. IRS Q3 2011: Jagran, Bhaskar Co-founder Ankit Dhawan said, “With Delhi On lead Hindi dailies The Go, we bring a fresh approach to newspapers. The design, the content, the way we present it, the Hindi dailies saw their Average Issue Readership whole mood of our paper is very youthful and (AIR) go up marginally by 0.40 per cent as Jagran unique. In the age of the Internet and the abundance and Bhaskar continue to lead the field.Dainik Jagran, of news and information, our USP lies in our crisp Dainik Bhaskar, Hindustan, Prabhat Khabar and Patrika and to-the-point presentation of content.” have seen growth in their AIR as per the IRS Q3 2011 Delhi On The Go is a 16-page full-colour edition and results. Dainik Jagran recorded an AIR of 16458000 covers news stories in brief on all major segments: in Q3 2011 from 16393000 in the previous quarter. National, Business, World, Local, Showbiz and Dainik Bhaskar’s Q3 AIR stands at 14876000, as Sports. It also covers leisure articles on feature compared to an AIR of 14174000 in Q2 2011, a sections such as Cars & Bikes, Fashion & Lifestyle, growth of 4.95 per cent. Hindustan is placed third and Fitness & Wellbeing. Printed in tabloid size, the among Hindi dailies with an AIR of 12033000 in newspaper is available outside select metro stations Q3 2011. Amar Ujala, Rajasthan Patrika, Punjab Kesari, and the BRT intersections. Navbharat Times and Nai Dunia saw a dip in their Average Issue Readerships in the quarter. Fortnightlies up in Goa Dailies continue to see growth While Marathi and English dailies have been warmly accepted by the readers in Goa, fortnightly in Rajasthan magazines are also getting more readers according Led by the growth of Dainik Bhaskar, the average to IRS 2011 Q1 figures. Monthlies focused on the issue readership (AIR) of any Hindi daily reached auto industry such as Auto India and Overdrive have 1.08 crore in IRS 2011 Q1, a growth of 3.77 per been able to attract more readers in a year. The state cent as compared to the corresponding period is still being dominated by the Marathi readers as any last year. Meanwhile, growth of any English daily Marathi daily gets an AIR of 5.11 lakh, a growth of registered an AIR of 3.04 lakh, led by The Times of 27.43 per cent, compared to corresponding period India, which added 45,000 readers during the year. last year. With an AIR of 1.75 lakh, Lokmat emerged Rajasthan Patrika is the clear leader in Rajasthan as the most read daily of the state. It was closely followed by Gomantak which has been able to garner with an AIR of 68.71 lakh, a growth of 4.22 per an AIR of 1.69 lakh, down from 1.72 lakh last year. cent. It was followed by Dainik Bhaskar, which saw Marathi dailies Pudhari and Loksatta have both lost a growth of 5.2 per cent in AIR as compared to last

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year, adding 3.12 lakh readers – the highest growth cent, Sambad Pratidin 5.53 per cent, and Ganashakti among the top ten dailies. Currently, the AIR of 1.77 per cent. Maximum fall in AIR was shown by Dainik Bhaskar stands at 63.12 lakh. With an AIR Dainik Statesman, down 13.79 per cent, and Dainik of 4.95 lakh, Dainik Navjyoti is the third most read Jugasankha, which dipped 22.00 per cent. daily in the state. The Times of India was ranked 4th in the state with an AIR of 2.26 lakh, a growth of 24.86 per cent. Hindustan Times and DNA gained IRS Q3 2011: Lokmat leads pace in the state, taking their AIR to 51000 and as Marathi dailies grow 37000, respectively. Hindi daily Punjab Kesari was placed fifth in the state with an AIR of 1.92 lakh. Over all, Marathi dailies witnessed a slight growth Closely following was Daily News, which recorded of 0.31 per cent in Average Issue Readership an AIR of 1.71 lakh. News Today was the only daily (AIR) according to the IRS Q3 2011 results – from among the top ten that reported a decline in AIR 18769000 in Q2 2011 to 18827000 in Q3 2011. Top as compared to the corresponding period last year. Marathi daily, Lokmat registered an AIR of 74.38 Another Hindi daily, Rashtradoot, got an AIR of 1.12 lakh in Q3, recording a decline of 2.07 per cent lakh in the same quarter. against an AIR of 75.95 lakh in Q2. Daily Sakal at the second position registered an AIR of 42.73 lakh in Q3, a 3.93 per cent decline from an AIR of IRS Q3 2011: Gujarat Samachar 44.48 lakh in Q2. Placed third, Pudhari saw marginal in front decline of 1.08 per cent when compared to an AIR of 25.88 in Q2. The paper witnessed the least Gujarat Samachar at No. 1, with an AIR of 51.86 decline from the top five dailies. Taking the fourth lakh in Q3, registered a decline of 0.65 per cent spot, Punya Nagari recorded a growth of 2.20 per against an AIR of 52.20 lakh in Q2. Divya Bhaskar at cent from an AIR of 17.25 lakh in Q2. Loksatta was the second position registered an AIR of 36.27 lakh at the fifth spot, recording an AIR of 9.52 lakh in in Q3, an increase of 1.37 per cent, as opposed to Q3 from an AIR of 9.90 in Q2, signaling a decrease an AIR of 35.78 lakh in Q2. Placed third, Sandesh of 3.84 percent. saw the maximum decline of 3.69 per cent when compared to an AIR of 33.29 in Q2. The paper witnessed the highest decline from the top five dailies. Dainik Bhaskar celebrates 15 Taking the fourth spot, Saurashtra Samachar witnessed in Jaipur the highest growth of 10.87 per cent from 2.30 lakh in the previous quarter. The fifth spot went It was on December 19, 1996 that Dainik Bhaskar to Gujarat Mitra and Darpan after registering an AIR entered Rajasthan with the launch of its Jaipur of 1.90 lakh in Q3, a rise of 7.95 percent when edition. Today, 15 years later, Dainik Bhaskar claims compared to the previous quarter. to have a loyal readership of 64 lakh and being Rajasthan’s leading urban newspaper. With Dainik Bhaskar, Jaipur is the only city outside the top eight IRS Q3 2011: Aajkal, ABP, metros that can boast a single-city readership of more than 10 lakh daily. Sambad record growth To celebrate 15 years, Dainik Bhaskar has organised According to IRS Q3 results, in most of the the Jaipur Mahotsav, which will see 15 different Bengali dailies there was a fall, except for Aajkal, activities touching each individual in more ways Ananda Bazaar Patrika and Sambad, which displayed than one. These include seminars and workshops marginal growth. Among the publications that related to reader interest subjects such as marketing, registered growth in Q3 over Q2, Aajkal showed painting, politics, investment, besides topics of maximum growth of 5.21 per cent. Ananada Bazaar interest for children and women readers. Patrika showed a growth of 0.58 per cent and Commenting on the 15-year journey, Manoj Sambad 0.24 per cent. Among the publications that Agarwal, COO, Rajasthan and Jharkhand, Dainik listed a fall, Bartaman registered a dip of 2.73 per Bhaskar Group, said, “Dainik Bhaskar’s launch in

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Rajasthan was a landmark event in the Indian print megaphone (equated to Mumbai Mirror) to make the industry. Success at that time and success now can be city and its people sit up and pay attention to their linked to our deep understanding of readers’ needs, untold stories. The objective of the campaign is to ambitions, desires and even expectations. There is a underline the fact that every citizen, rich or poor, continued product change based on changing reader oppressed or cheated has a voice that reaches the interest. This has helped us further consolidate our city every morning.” position.” The Dainik Bhaskar Group covers 13 Based on four real stories broken by Mumbai Mirror, states with 64 editions published in four languages, the idea was to create a fictionalised account of how and reaches 1.84 crore readers daily. affected citizens from all walks of life found a strong and powerful voice in the paper. The ad was shot in common public areas such as a square, a railway BlackBook launched station, a government office, and on a highway to Mediascope Publicitas has launched BlackBook, a imply that these are stories of ordinary people. The monthly magazine that will chronicle the triumphs four-story ad will be aired as four separate films on and struggles of the country’s luxury industry. television and as one TVC in cinema houses with The B2B niche publication group has labeled the ads running parallel across other media channels magazine as India’s Luxury Insider, the country’s such as print, OOH, and radio over a period of 2-3 first trade magazine to look at the business of luxury. months. The cover price of the magazine is Rs 100 and it will be available only through subscription. “BlackBook targets owners of luxury businesses, Better Photography now brand heads, marketing managers and purveyors in Hindi of the luxury industry,” said Marzban Patel, CEO, Mediascope Publicitas Pvt Ltd. Patel further said, Better Photography announced the launch of its “To say that the total number of Indian luxury Hindi edition recently. Targeted at the Hindi goods purchasers in the next 10 years could equal speaking markets, the magazine is the first nationally the population of a country in Europe, would not circulated Hindi photography magazine in India. The magazine was unveiled by Pablo Bartholomew, be an exaggeration.” “Our attempt with BlackBook is to understand and report on the shape and direction well-known photojournalist and two-time World the luxury market ultimately takes in India,” said Press Photo winner. Infomedia18 Ltd, which Deepali Nandwani, the editor-in-chief. publishes Better Photography, plans to promote the new magazine across the Network18 medium, including television channels (IBN7, CNBC Awaaz, CNBC- TV18, CNN-IBN, Lokmat, Colors, MTV, History Mumbai Mirror launches TV18), Web sites (Web18), magazines (Infomedia18) new ad campaign and also other Hindi newspapers, outdoors, radio and point-of-purchase promotions in major Mumbai Mirror, which has always positioned Hindi-speaking cities such as Lucknow, Jammu, itself as a paper focused on its readers and, many a Chandigarh, Kanpur, and Delhi, among others. As time, laid open the gut of the city with its exposes, a special introductory offer, the December, January has come out with a new campaign to emphasise and February issues will carry Hindi pocket guides its stand as the voice of the ordinary Mumbaikar. on people photography, wedding photography and The campaign titled ‘I Am Mumbai’ has been nature photography conceptualised and executed by Taproot India. The TVC, which went on air on December 21, has four protagonists who embody the city, its India Pride Awards presented people, and their stories – a writer whose book is burnt, a mother of two whose children have to The third edition of the Dainik Bhaskar India drink adulterated milk, a bunch of slum children Pride Awards, in association with DNA, was held who live in pitiable conditions, and an educated man in Delhi recently. India Pride Awards is a unique tired of the political system, each of them holding a initiative of the Dainik Bhaskar Group that seeks

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to recognise and felicitate excellence in the public “The rising tide of the need for design has in fact sector. Altogether 111 entries were received. The given pioneers hope and direction. Their endeavour Lifetime Achievement Award was conferred on M.D. is not only theirs to strive for but for humanity as Mallya, chairman and managing director, Bank of a whole.” Baroda. Prof V.N. Rajasekhran Pillai was awarded Delivering the theme address, Pradyumna the Special Recognition Award for excellence in Vyas, director, National Institute of Design, and education sector. Montek Singh Ahluwalia, deputy member, India Design Council, called for “building chairman, Planning Commission, presented the innovations around people’s needs”. Referring to awards. benchmarking in design, Vyas said the proposed Indian Design Mark will vouch for the design quality of any product. The I-mark evaluates good Stuff India celebrates design and recognises it through a systemised third anniversay process. Ajay Chowdhry, chairman, CII Defence Council and chairman, HCL Infosytems, in his The Indian edition of Stuff celebrated its third special address said called for tax incentives to anniversary in December. Stuff India is among 27 stimulate innovation and growth. “Design is a tool international editions of the title, which together for innovation and business growth. So why not reach more than one million readers worldwide. extend tax incentives to design activity as well so as The magazine, which focuses on gadgetry, claims to to stimulate innovation and spur growth,” he said. have a circulation of 90.000 copies and a readership Earlier, reading out the inaugural address on behalf of 186,000. Stuff has rolled out a TVC, supported of Anand Sharma, minister for Commerce and by print ads in dailies such as the Financial Express, Industry, P.K. Chaudhery, secretary, Department of The Telegraph and The Hindu, as well as magazines like Industrial Policy and Promotion, hoped India would Autocar India, What Car? and What Hi-Fi? For the become the design outsourcing hub of the world in television campaign, Woo-Hoo Media is the creative the next five years. agency and the TVC has broken on channels The CII Design Excellence Awards 2011 were like Channel [v] and UTV. An OOH campaign given away at the summit. The India Design Council is underway at selected prime spots in Mumbai, session discussed about the setting up of four new Bangalore and Delhi. The magazine is distributed design institutes on the lines of NID across India. by India Book House across all cities in India and The initial proposals for setting up National Institute is also available at leading bookstalls and premium of Designs are in Jorhat (Assam), Hyderabad retail outlets like Crosswords, Landmarks and so (Andhra Pradesh), Bhopal (Madhya Pradesh) and on. Haryana. (Inputs from Shajan C. Kumar, New Delhi) CII-NID summit focuses on way forward for design Babyoye child hunt contest Referring to the now universally recognised Babyoye.com, a leading online store for baby ‘jugad’ or what has been described “ingenious frugal and mother care products, has partnered with Child engineering”, Prof Vijay Kumar of the Institute magazine to launch the Babyoye Child Hunt Contest. of Design, Illinois Institute of Technology, US, in The contest is being promoted via the Web site his keynote address at the 11th CII-NID Design and Facebook page. To enter the contest, parents Summit, called for a melding of what he called need to send their baby’s photographs via email “jugad and systematic imagination to create better to [email protected] and subscribe to economic opportunities”. “Open innovation and the magazine to receive it at an annual discount of crowd sourcing is going to be the next big thing at 46 per cent. A mailer will be sent to all babyoye. in design, too. Every one will be able to suggest com customers and entries will be accepted till and come up with a design,” Kumar said. Design January 31 has been integral to the “ebb and flow of Indian civilisation over several millennia”, he said, adding,

January 2012 RIND Survey 93 EVENTS CALENDAR

Lancy Heist, coordinator Middle January 2012 February East Conference | WAN-IFRA | Darmstadt, Germany +49-6151- 733743; [email protected] January 9-12, 2012, organised February 3, organised by WAN- by WAN-IFRA: Commercial IFRA: At the System Workshop organised by Multi Media Skills Programme – Circulation and Subscription February 29, WAN-IFRA: in Berlin/London designed for System in Stockholm (Sweden) Pre-conference sales and marketing professionals you get the opportunity to meet Workshop: Multi-Media in the media industry system suppliers that operate in the Advertising in Dubai will look Nordic market, and have a chance at how to develop and implement a multimedia ad sales strategy January 20-22, organised to evaluate how their systems for the newspaper company by IPAMA: 2012 Print Pack could be put into use in your own and develop the potential for Digital Expo, Sanskar Kendra, organisation. More details from improved results and value for Ahmedabad, Gujarat, India Annica Widlert, project manager clients. Contact: Bettina Werner, events | WAN-IFRA Nordic | manager WAN-IFRA Academy, January 22-24, organised by Stockholm, Sweden +46-(0)8- Publishing, Editorial and General WAN-IFRA: Arab Free Press 6924674; annica.widlert@wan- Management WAN-IFRA Forum, Tunisia; the event ifra.org | | will provide a platform for the Darmstadt, Germany +49-6151- 733737; bettina.werner@wan-ifra. exchange of ideas, experience February 9-10, organised by org and best practice at every level of WAN-IFRA: 3rd International the news industry Sports News Conference, in Madrid, Spain. Topics include: January 23, organised by WAN- Sports news and strategy of March IFRA and the Society for News marketing and diversification, Design: The first News Design Sport communities, Local sports March 1-2, organised by WAN- Conference in South Asia for sites, Sports rights for journalism, IFRA,: 22nd World Newspaper Print & Online in New Delhi, and Ads and sport news. Contact: Advertising Conference in will show participants the best Sandrine Proton, events manager Prague, Czech Republic. Must practices in creativity, originality | WAN-IFRA South-West Europe visit for chief executives, managing and efficiency in producing news | Lyon, France, +33-472770595; directors, advertising executives for all platforms. Venue: Hilton [email protected] and all those who wish to know Mayur Vihar Hotel. Contact: V about opportunities in the future Antony, senior manager-Events February 13-17, organised by of advertising and find new & Supplier Services | WAN- WAN-IFRA: Digital growth ways to generate more revenue. IFRA South Asia | India +91- needs a multitalented approach, More details from Claudia Wilke, 44-42110640; v.antony@wan-ifra. the annual WAN-IFRA Digital programme manager events | org Study Tour in Europe will take WAN-IFRA (claudia.wilke@wan- you to London, Paris and Berlin ifra.org) organised by WAN- – three cities that are in intense January 24, March 1-3, organised by Ipex: IFRA: competition to become the new News Design Workshop, Graphics of the Americas Will be conducted Silicon Valley of Europe. Contact: in New Delhi. Expo, Miami, USA by Hans Peter Janisch, newspaper Valérie Arnould, senior editor / designer and consultant. Contact: business editor | +33-546520745; V Antony, senior manager-Events [email protected] March 6, organised by WAN- & Supplier Services | WAN- February 29- March 1, WAN- IFRA: Human Resources and IFRA South Asia | India +91- IFRA organises the 7th Middle Organisational Strategies 44-42110640; v.antony@wan-ifra. East Conference, at the JW in Media in Madrid, Spain. org Marriott Hotel, Dubai. Contact: Contact: Raquel González Benítez,

94 RIND Survey January 2012 EVENTS CALENDAR

events and training manager | March 27-29: Sign & Digital WAN-IFRA Ibérica S.L. | Madrid, UK 2012, at Birmingham, the May Spain, +34-91-7702454; raquel. UK, will provide access to the sign at Dusseldorf, [email protected] making and digital printing May 3-16, Germany: one world – one drupa. industries' latest innovative More details at www.drupa.com products, technologies, services March 7-9: organised by Ipex: and applications. More details at All in Print China, Guangzhou, www.signuk.com China

March 12-13, organised by WAN- IFRA: Digital Media India in April Hyderabad, conference theme, Moving from Print Only platform April 2-5, organised by Newspaper to Multiple Platforms, Business Association of America: NAA models for digital platforms. The mediaXchange 2012, in conference will be led by Stig Washington DC. Nordqvist along with speakers from US, Europe, Far East Asia April 11-14, organised by Ipex: and India, and will discuss digital Indoprint, Jakarta, Indonesia media strategies, monetising digital initiatives and publishing April 10-12, organised by WAN- to digital devices. Contact: V IFRA: Publish Asia 2012, in Bali, Antony, senior manager-Events Indonesia. The conferences will & Supplier Services | WAN- be supplemented by learning IFRA South Asia | India +91- workshops and several networking 44-42110640; v.antony@wan-ifra. functions including a welcome org reception and a golf tournament. The prestigious Asian Media Awards will be presented at the March 17-19, organised by Ipex: Gala Dinner. Contact: Gilles 3P Plas Print Pack Pakistan, Demptos, director, Publications Lahore, Pakistan and Events | WAN-IFRA Asia Pacific | Singapore, Singapore, March 21-22, organised by WAN- +65-65628443, gilles.demptos@ IFRA: Printing Summit 2012 wan-ifra.org at Berlin, Germany. Subjects include innovations in printing, April 16-18, organised by WAN- the power of printed advertising, IFRA: Digital Media Europe marketing your printing capacity, 2012, in London, UK will green production, quality in provide hands-on skills, ideas and printing, and lean production. methods for increasing efficiency Venue: NH Berlin Friedrichstraße, and revenue in the ever-growing Friedrichstraße. Contact: Sergio digital world. More details from de Oliveira, programme manager Priel Manes, event manager | Events Newspaper Production WAN-IFRA +49-17-22-666-219 | WAN-IFRA | Darmstadt, ([email protected]) Germany, +49-6151-733727, [email protected]

January 2012 RIND Survey 95 RIND SurveyCalendar A journal of the Press Institute of India - Research Institute for Newspaper Development Visit www.rindsurvey.com Postal Registration No. TN/CC (S) Dn/203/09-11 licenced to post without prepayment under WPP licence No. TN/CC(S)Dn/121(a)-09-11

The Press Institute of India - Research Institute for Newspaper Development Second Main Road, Taramani CPT Campus, Chennai 600 113 Tele: 044-2254 2344 Telefax: 044-2254 2323 Director V. Murali RIND Survey [email protected] Yes, digital publishing is here to stay

98400 93131 Tablets might still be a niche market in India, but they are a rapidly growing and promising new media channel for newspaper publishers. Digital publishing to tablets is another step in the ongoing evolution of the media industry. This change forces publishers to defi ne an effective multi-channel publishing strategy, enabling them to effortlessly address any Editor channel and to monetise new channels such as tablets successfully. A special report by Stefan Horst

Sashi Nair >>> more [email protected] Dinamalar surges forward on the new media front

A 60-year-old newspaper has adapted and moved with the times, and moved quickly. Its Editorial Assistant Web site attracts more than two million unique visitors and more than 190 million page views a month; its iPhone, iPod and iPad applications have recorded a substantial number R. Suseela of downloads and page views, with various apps being made available on the Android platform as well. All run and managed by a small team that is highly focused on delivering value to users as well as clients, and it has paid off well. Sashi Nair reports on the Dinamalar [email protected] new media success story

>>> more Design and Production Seetha Ramesh [email protected]

Manager N. Subramanian [email protected] Advertisement Tariff Assistant Manager / Librarian (w.e.f. 01.07.07) R. Geetha [email protected] Full Page: Last date for receipt Offi ce Staff of material B. Rajendran B&W Rs. 6,000 15th of every month Colour Rs. 12,000 PII-RIND does not take responsibility for Material (images / pictures in returning unsolicited material. It may not always Half Page: 300 dpi and text in 600 dpi) be possible to reply to senders of unsolicited material. Opinions expressed in this publication B&W Rs. 3,000 as a PDF fi le (created in CMYK), do not necessarily refl ect the views of the editor Colour Rs. 6,000 can be sent to or publisher. [email protected] Overseas or by CD to our address Every effort has been taken to assure that the accuracy of information contained in this publication is based on reliable sources. All Full Page : USD 450 trade marks and trade names mentioned in this magazine belong to their respective owners. In Half Page : USD 250 case of error, editor/publisher shall not be liable for any loss or prejudice caused to the reader. Mechanical Details Annual Subscription The publisher reserves the copyright of the Page : 185 mm x 255 mm materials published in the magazine. No part of Bleed : 210 mm x 280 mm the articles or photographs can be reproduced without the prior permission of the publisher. after trimming India : All disputes will be subjected to the jurisdiction 12 Issues Rs. 480 of Chennai only. Vertical half page : 48 Issues Rs. 1,500 93 mm x 255 mm Printed by V.B.S. Moni and published by V. Murali on behalf of The Press Institute of India - Research Institute for Newspaper Development, from RIND premises, Second Main Road, Taramani Horizontal half page : Overseas : CPT Campus, Chennai 600 113 and printed at Print Shop Private USD 50 Limited, 4/310 Gandhi Street, Kottivakkam, Old Mahabalipuram Road, 185 mm x128 mm Chennai 600 096. Editor: Sashi Nair 96 RIND Survey January 2012 Registered with the Registrar of Newspapers for India under 33715/80. Postal Registration No. TN/CC(S)Dn//203/12-14 Licenced to post without prepayment under WPP Licence No. TN/PMG (CCR)/WPP-615/12-14 Date of Publication: 3rd and 4th of every month