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Commitment in Action Commitment in action Plazza 2020-2021 Book Together, let's transform the Group Committed men, women and communities Plazza is at the heart of our commitment, and the communities selected for this issue are the perfect illustration of this. Each of them is working toward at least one of the aspects of the Engage 2025 strategy presented below. You can identify them by using the Group's colour codes. Gervais Pellissier Deputy Chief Executive Officer, Reinvent our profession as an operator People & Transformation Accelerate in high-growth regions I am writing to you in this new issue of The communities presented in this the Plazza Book amid unprecedented issue are relevant in more ways than disruptions. The health crisis has pushed one. Whether it be about networks, Place Data and AI at the heart of our innovation model us to accelerate our adaptations to the the sustainability of our customer new ways of working with a focus on relationships, our roots in growing regions Build the business of tomorrow together maintaining the Group's activities. It has or the development of our employees' been a catalyst for the new practices that skills, they reflect the four ambitions of each of you has had a chance to test out the Engage 2025 strategic plan and its Sustainably commit to inclusion and the planet in your everyday lives. sustainable commitment to society. Plazza has been in the heart of these The already-porous boundaries between changes, acting as a beacon, as a meeting the professional and personal spheres point, to support your many initiatives. have been exacerbated. The permeability You were able to findthe right stances of information between the internal in an emergency to help satisfy our and the external has also been put The User Committee label customers, keep the business running, under stress. At a time when Orange The Plazza User Committee is a community of volunteer users while maintaining the relationships within is fundamentally committed to being a committed to enriching the user experience on the social network your teams, taking care of each other. You trusted player who gives everyone the through listening and dialogue. It is representative of the Group's have all shown an unfailing commitment, keys to a responsible digital world, professions, units, and locations, contributing to the tool's evolution and I thank you for that. I recommend that each of you act as a and the digital transformation by forwarding priority improvements temple guardian, never divulging our data to Plazza's teams and enjoying exclusive information about the social We also saw an exemplary mobilisation and our conversations outside our walls network's innovation in return. of the Group's teams around the world, to preserve our precious heritage. since 86 Orange countries connected to For each of the strategy's aspects, the Committee voted for its favourite Plazza in the first half of 2020. As proof, I hope you will take the time to explore many communities in all our territories community, which you can easily identify by the "Coup de coeur these wonderful initiatives that I know will comité utilisateurs" (User Committee's Choice) label shown here. took part in the pooling of knowledge inspire you. Happy reading! and provision of technical support to This award is based on a variety of criteria: the community's openness teams. to all users, its user experience and its collaborative aspect. Plazza Book 2 Foreword Contents In an unprecedented context where remote working (Click on a community name below to go straight to its interview) was required of everyone, Orange employees A few figures: increasingly need, every day, to facilitate the agility Gamers Polska Aprende en Orange and the reactiveness necessary to face the problems 81,500 active users 6 94 with which they are confronted and the numerous 10 Orange Labs Poland 98 Akademia Zarządzania Projektami challenges to tackle. 13,000 active communities 14 Réseaux UISO 102 Lider w akcji Dedicated to the Engage 2025 strategy, this issue average revolves around its five aspects and highlights themes 116,000 18 Collectif OWF 106 Hub Learning RH covering networks, regions of growth, data and AI, daily views the development of skills and societal engagement 22 Agora des collectivités 110 Digipass through the exemplary communities that you will 280,500 questions, discover in the various chapters. of which 75% 26 DERSentiel 114 Entrenoo answered Among the 37 communities chosen for this new, on Plazza 30 AXiOM 118 École des Métiers Techniques 100% digital issue, no fewer than 18 communities from Europe or Middle-East Africa are the perfect example 34 Kilimandjaro 122 Capital Filles Romania of the commitment of our employees abroad, such as Lider w Akcji, Atenea, Kilimandjaro and Business Continuity Management, to name just a few. 38 Orange Côte d'Ivoire 126 Akademia Witalności Orange 42 Plazza GOS All these transformative achievements were made possible thanks to the numerous communities 130 Forum Service Desk of interest, practices, projects, units and professions, or those entirely dedicated to mutual help 46 Cloud infrastructure solutions and services Elastyczny Model Pracy and maintaining relationships between trans-unit teams, such as Let me help and Orange se 134 mobilise. 50 PMD Innovation Produits 138 Let me help Our platform is at the heart of the group's collaborative culture and allows us to share new ideas 54 Managers AD Ouest 142 Achetez "Solidaire et Inclusif" and content, to like them, comment on them, recommend them, and to find experts quickly whatever the working language, in all of Orange's regions. Orange's employees gather there 58 TGI Technology and Global Innovation 146 Orange se mobilise to work together, co-draft documents, discuss, and help each other to progress in an agile and collaborative way on their various projects. 62 Atenea 150 Com'Unity Data protection is everyone's business and responsibility, our secure and trusted space is 66 Business Continuity Management made stronger by being awarded ISO 27001 certification for the third year in a row. Plazza is Data Freaks Polska Orange group's collaborative platform that not only helps to transform the way we work and 70 to develop our skills, but also to make connections between employees. 74 Akademia Service 2 Sales 78 Orange Services Together, let's transform 82 Market'OP the Group 86 Data and AI Online Resources 90 DSEC Plazza Book 4 what it means to be an operator Reinventing #5G #Gaming #4theplayers #OPL In terms of business, growing requirements in data transmission while playing online represent a very strategic stake for us.” The community's purpose is to bring together members' knowledge of hardware and technological solutions and to highlight the advantages of Orange's FTTH offering for online games and fast downloads. § The understanding within the community reinforces the professional relationships between the members § Each user can benefit from other members' Scope: Poland contributions and knowledge § Team members and co-workers can build a network on various gaming platforms Open What is your role at Orange? community We are a group of people with a shared passion for games and technology. In the Gamers Polska community, we share our knowledge of interesting games, about their sales availability, and we are always looking for new players. Our group's administrators are Maciej, a business investments specialist, and Malwina, a maintenance services Owners: analyst who studies key performance indicators Maciej Sobieszczański and the proper functioning of processes. Radosław Turek Gamers Malwina Rybczyńska Polska Plazza Book 6 Gamers Polska active How does your community Warsaw (a retro games festival) 92 users 229 items take part in the Engage 2025 or the Museum of Games and strategy? Consoles. Good relationships in Gamers pay attention to the the group have a positive impact very high quality of the Internet on our professional relationships, What benefits do your users get players (e.g. World of Warcraft, connection (Fiber Internet), as thanks to which we provide from your community? Call of Duty, League of Legends, well as its speed and stability. mutual assistance not only in One the one hand, community Assassin's Creed, etc.) the most In terms of business, growing matters related to electronic members can benefit from important thing is a good network requirements in data transmission entertainment. The founder of the other users' knowledge and connection allowing trouble-free while playing online represent a community opened it three years experiences. On the other hand, gameplay. Around 13 million very strategic stake for us too. ago to highlight the benefits of they can join other members for gamers and 4 million e-sport fans As gamers, we are demanding the Orange FTTH offer for online multiplayer sessions and build a live in Poland, so the stakes are customers ourselves and we gaming and fast downloads. He network of fellow teammates on really high. expect services of the highest is currently working in the gaming various gaming platforms. quality. industry. In addition, they can share their experiences not only in the How do you see the future of field of electronic entertainment your community? What are the characteristics of How do you manage the but also about the technology We plan to keep on sharing our your community? community on a day-to-day that creates it and enables it to passion on Gamers Polska. Even In the group, we share knowledge basis? function. though gaming is often seen as a about equipment, technology Gaming is our passion so we run childish hobby, it is also a thriving solutions, favorite games, our community at work during industry, including in Poland. and achievements. However, coffee breaks.
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