Corel Ventura

Western Digital Quick Installation (AC2540-AC310100) WD Caviar Series 3.5-Inch EIDE Hard Drives (EZ-Drive 9.06W) DRIVE AC2540 AC2635 AC2700 AC2850 AC21000 AC31000 AC11200 AC21200 AC31200 AC11600 540 MB 635 MB 730 MB 850 MB 1.0 GB 1.0 GB 1.2 GB 1.2 GB 1.2 GB 1.6 GB DRIVE AC21600 AC31600 AC22000 AC12100 AC22500 AC12500 AC33100 AC13200 AC23200 AC33200 1.6 GB 1.6 GB 2.0 GB 2.1 GB 2.5 GB 2.5 GB 3.1 GB 3.2 GB 3.2 GB 3.2 GB DRIVE AC34000 AC24300 AC34300 AC25100 AC35100 AC36400 AC38400 AC310100 4.0 GB 4.3 GB 4.3 GB 5.1 GB 5.1 GB 6.4 GB 8.4 GB 10.1 GB

This document is for use with EZ-Drive 9.06W. Check the version number on the EZ-Drive diskette.

HARDWARE INSTALLATION systems include a backup utility. Consult your operating system or Before you begin, gather these supplies: utilities documentation for backup instructions. Computer system manual Operating system installation disks or CD-ROM Unpacking and Handling the Hard Drive Operating system manual Western Digital hard drives are precision instruments and should be Small Phillips screwdriver and flat-blade screwdriver handled with care during unpacking and installation. Hard drives are typically damaged by rough handling, shock, vibration, or Bootable DOS disk or Windows 95 startup disk electrostatic discharge (ESD). Be aware of the following precautions Be sure to write down your serial and model numbers and the CCC when unpacking and installing your Western Digital hard drive. code. These numbers are located on the drive label. Do not unpack your hard drive until you are ready to install it. After your Western Digital hard drive is unpacked, place the drive Create a Bootable DOS Disk on the static shielding bag on a clean, level, padded work area. For single hard drive installations, you must have a bootable DOS Your Western Digital hard drive comes packaged in a static disk to install your new hard drive with EZ-Drive. Disk 1 of your shielding bag. standard DOS installation disk set is a bootable disk. If you do not Save the packing materials in case you need to return your hard have your original DOS installation disks, you can create a bootable drive. Shipping your hard drive in anything other than the DOS disk if you have a bootable C: hard drive. original packaging or Western Digital supplied or approved 1. Insert a blank floppy disk into drive A. materials will void your warranty. 2. At the C: prompt, type format a:/s. Press ENTER. To avoid ESD problems, ground yourself by touching the metal chassis of the computer before handling the hard drive. Articles of Create a Windows 95 Startup Disk clothing generate static electricity. Do not allow clothing to come in direct contact with the hard drive or circuit board components. For Windows 95 systems, you must have a bootable DOS or Windows 95 Startup disk to install your new hard drive with Handle the hard drive by the sides only. Avoid touching the EZ-Drive. If using Windows 95, you should create a Windows 95 circuit board components. Startup disk. To create a Windows 95 Startup disk you must have a Do not drop or knock the hard drive. bootable C: hard drive. Before installation, do not stack hard drives or stand your Western 1. Insert a blank floppy disk into drive A. Digital hard drive on its edge. You can, however, mount your hard drive horizontally or vertically. 2. From Windows 95, click My Computer. 3. Click Control Panel. Do not remove the tape seal or any labels from the drive; the warranty will be void. 4. Click Add/Remove Programs. 5. Select the Startup Disk tab. Open Your Computer 6. Click Create Disk. Follow the prompts to create a Windows 95 Startup disk. 1. Turn off your system. 2. Discharge static electricity by touching the metal chassis of the computer. Back Up Existing Drives 3. Unplug your computer. Protect your data by backing up your existing hard drive before 4. Remove the computer’s outside cover. Consult your computer installing your new Western Digital hard drive. Save the data to removable media such as floppy disks or tape. Most operating system manual for details. Be sure to keep all screws and other parts together for easy reassembly.

79-850086-002 S0225 8-98 1 È

Figure 1. Jumper Settings for Western Digital Hard Drives

Removing Existing Hard Drives jumper settings are only used when there are two devices on the same If replacing an existing drive, follow these instructions. IDE interface cable. IMPORTANT. Be sure to turn off the system power and unplug the Note for Apple Users: Apple systems do not support master/slave power cord. configurations. You can only install one EIDE hard drive to each port. 1. Disconnect the power cord and IDE interface cable. This jumper should be repositioned to select the following options: 2. Remove screws and slide the hard drive out of the drive bay. Handle the hard drive with care. Be careful not to scratch, tear, or To designate the Western Digital hard drive as the master drive in remove the tape seal on the drive; this will void the warranty. a two-drive system, place the jumper on pins 5-6. To designate the Western Digital hard drive as the slave drive in a two-drive system, place the jumper on pins 3-4. Step 1. Jumpers If installing your new Western Digital hard drive with a non-Western Western Digital hard drives have a jumper block (J8) located next to Digital hard drive, obtain jumper configuration information from the 40-pin IDE connector on the hard drive. These jumpers select the EZ-Drive software diskette, or your original drive manufacturer. options on the hard drive. Your hard drive may have either a 6-pin or Refer to page 14 for the phone numbers and internet addresses of 10-pin jumper block. The first 6 pins on each jumper block are hard drive manufacturers. identical. The additional four pins on the 10-pin jumper block are reserved for future enhancements. Setting the Jumper The Western Digital hard drive is factory set for single drive Carefully place the jumper over the two pins specified in Figure 1 installation with a jumper in the neutral storage position (across pins above. Push the jumper into place until it is firmly seated against the 5-3 or 6-4). For standard jumper settings, see Figure 1. base of the jumper block. The Cable Select jumper option is usually not required. It needs special support in your system hardware. Step 2. Mounting Hardware Single Hard Drive Installation Inspect the bay to determine whether it is a 3.5-inch or 5.25-inch If installing your new Western Digital hard drive as the only hard bay. The Western Digital hard drive fits into a 3.5-inch bay. drive in your system, leave the jumper in the neutral storage position If installing the Western Digital hard drive in a 5.25-inch bay, you for possible future use. Jumpers are not required for single hard must install the 5.25-inch mounting hardware that is provided. You drive installations. might also need to install the system manufacturer’s drive rails. Dual Hard Drive Installation Consult your system manual for instructions on how to install a 3.5-inch bay. If installing your new Western Digital hard drive with an existing drive on the same IDE interface cable, use a jumper to designate the Installing the 5.25 Mounting Hardware master (C:) and the slave (D:) drive. This step is not required for hard drive installations into a 3.5-inch If installing your new Western Digital hard drive with an existing drive bay. drive on separate IDE interface cables, leave the jumper in the 1. Gently place the hard drive horizontally (circuit board side down) on neutral storage position for possible future use. The system top of the static shielding bag placed on a flat, padded surface. recognizes each drive as a single, stand-alone drive. Master/slave

79-850086-002 S0225 8-98 2 2. Attach the mounting brackets to the hard drive using the screws provided (see Figure 2). For proper grounding, be sure to use

ALL FOUR screws. ® IMPORTANT. Be sure to use the screws provided in your hard drive package. Screws that are too long damage circuit board components. Each screw must engage no more than six threads (3/16 inch).

¨ ®

Figure 3. Attaching IDE Cable to the Hard Drive

Figure 2. 5.25-inch Mounting Hardware 4. Single Installations: Attach the end of the 40-pin IDE interface cable from the Western Digital hard drive to the 40-pin Step 3. Drive Rails (Optional) connector on the motherboard or controller card. Match pin Some computer systems have 5.25-inch drive bays that require socket 1 (indicated by a color stripe on the cable) on the IDE unique sliding drive rails to complete the hard drive installation. interface cable (next to the drive power connector) to pin 1 on Because each system manufacturer has a different type of drive rail, the motherboard or controller card. rails are not included with Western Digital hard drives. Dual Installations: Connect the two hard drives by using a 40-pin, If your system requires drive rails, contact the computer system three-connector IDE interface cable. A 40-pin, three-connector manufacturer. The following list provides phone numbers for IDE interface cable is included in this hard drive package. Match common system manufacturers. pin socket 1 on the 40-pin, three-connector IDE cable to pin 1 on the drive’s connector. Common System USA Phone Common System USA Phone 5. Mount the Western Digital hard drive in the drive bay using the Manufacturers Numbers Manufacturers Numbers four mounting screws provided. For proper grounding, be sure to ACER 408-432-6200 Gateway 2000 605-232-2000 use ALL FOUR screws. Apple 800-APL-VALU HP 208-323-2551 If your system does not have an extra power connector, purchase a AST 817-232-9824 IBM 800-IBM4YOU Y-adapter from your computer dealer. Compaq 800-652-6672 Micron 208-893-3434 6. Check all cable connections. Replace the system cover. Dell 512-338-4400 NEC 916-388-0101 7. Plug in your computer. Digital 603-884-5111 Packard Bell 800-733-1919 8. See the EZ-Drive Software Installation section for hard drive setup instructions

Installing Your New Western Digital Hard Drive SOFTWARE INSTALLATION IMPORTANT. Your system must be turned off before connecting Before using the new hard drive, you need to configure your system or disconnecting the power supply to the drive. BIOS. Your computer system provides an initial setup ability (CMOS Setup) that allows you to tell the system what type of 1. Thread the cable through the empty drive bay and slide in the hardware you are using. Western Digital hard drive. (see Figure 3). 2. Attach the end of the 40-pin IDE interface cable to the 40-pin Configuring the System BIOS connector on the back of the Western Digital hard drive. Match Before partitioning and formatting your hard drive, you need to pin socket 1 on the IDE cable (indicated by a color stripe on the configure the system BIOS. Your computer system provides an initial cable) to pin 1 on the Western Digital hard drive. setup utility (CMOS Setup) that allows you to tell the system what Note for Apple Users: Do not use the IDE interface cable supplied type of hardware you are using. in this package in an Apple system; use an Apple-supplied Each system BIOS is different. The information supplied here is not interface cable only. Pin 40 on an Apple-supplied interface cable meant to be followed step-by-step; it is provided only as a guideline. is indicated by a color stripe on the cable. Refer to your system manual for details. 3. Attach the computer system power supply cable to the 4-pin To configure your system BIOS: power connector on the back of the Western Digital hard drive. The 4-pin connector is keyed to ensure proper insertion. 1. Enter your CMOS setup program (sometimes called the Setup program). Refer to your system manual for instructions.

79-850086-002 S0225 8-98 3 DRIVE AC2540 AC2635 AC2700 AC2850 AC21000 AC31000 AC11200 AC21200 AC31200 AC11600 AC21600 540 MB 635 MB 730 MB 850 MB 1.0 GB 1.0 GB 1.2 GB 1.2 GB 1.2 GB 1.6 GB 1.6 GB Capacity (MB) 540.8 639.9 730.8 853.6 1083.8 1083.8 1281.9 1281.9 1281.9 1624.6 1624.6 CMOS (MB) 515 610 696 814 1033 1033 1222 1222 1222 1549.4 1549 CHKDSK (MB) 540.8 639.9 730.8 853.6 1083.8 1083.8 1281.9 1281.9 1281.9 1624.6 1624.6 DRIVE AC31600 AC22000 AC12100 AC32100 AC12500 AC22500 AC32500 AC33100 AC13200 AC23200 AC33200 1.6 GB 2.0 GB 2.1 GB 2.1 GB 2.5 GB 2.5 GB 2.5 GB 3.1 GB 3.2 GB 3.2 GB 3.2 GB Capacity (MB) 1624.6 2000.3 2111.8 2111.8 2559.8 2559.8 2559.8 2559.8 3249.3 3166.7 3249.3 CMOS (MB) 1549 1907 2035 2035 2441 2441 2441 2441 3098.8 3020 3098.8 CHKDSK (MB) 1624.6 2000.3 2111.8 2111.8 2559.8 2559.8 2559.8 2559.8 3249.3 3166.7 3249.3 DRIVE AC34000 AC24300 AC34300 AC25100 AC35100 AC36400 AC38400 AC310100 4.0 GB 4.3 GB 4.3 GB 5.1 GB 5.1 GB 6.4 GB 8.4 GB 10.1 GB Capacity (MB) 4000.7 4311.9 4311.9 5163.5 5163.5 6448.6 8445.2 10141.3 CMOS (MB) 3815 4112.2 4112.2 4924.3 4924.3 6149.9 8063.5 9671.5 CHKDSK (MB) 4000.7 4311.9 4311.9 5163.5 5163.5 6448.6 8455.2 10141.3

Table 1. CMOS and CHKDSK Megabytes IMPORTANT. If your system does not respond (locks up) on DOS 5.0 and above initial boot, see Operating System and System BIOS Limitations on Windows 98 page 9. Windows 95 2. Enable options such as LBA or Translation Mode. Windows NT 3.51 and 4.0 (do not use alternate jumper If you do not have either option, you need to use EZ-Drive to settings for hard drives >4.2 GB ) install your new hard drive, upgrade the system BIOS, or install an EIDE controller card with onboard BIOS that supports the Windows 3.1x and Windows for Workgroups 3.11 full drive capacity. See page 12 for a list of BIOS sources and OS/2 Warp 3.0 and 4.0 phone numbers. 3. Select an auto config drive type. The full capacity of your drive IMPORTANT. Windows NT 3.51 and 4.0 and OS/2 Warp 3.0 and should display. 4.0 DO NOT support the EZ-Drive floppy boot protection scheme. If your system BIOS does not have an auto config drive type, If using one of these operating systems, you must disable floppy boot select user defined and enter 1023 cylinders, 16 heads, and 63 protection immediately after installing EZ-Drive. sectors for the drive parameters. Selecting user defined ensures You CANNOT use EZ-Drive with these operating systems: that EZ-BIOS will install on your system. Macintosh If your system BIOS does not have auto config or user defined, select Type 9. Selecting Type 9 ensures that EZ-BIOS will Novell NetWare install on your system. Unix If using a Macintosh computer, partition and format your new hard drive with the Apple Drive Setup software. If using Unix or Novell EZ-Drive 9.06W Software Overview NetWare, consult your operating system manual to partition and EZ-Drive is a software utility that quickly and easily partitions and format your hard drive. formats your new hard drive. If needed, EZ-Drive installs added code in the boot sector of your hard drive if it determines that your system BIOS does not support the full capacity of your hard drive. EZ-Drive EZ-BIOS software is included with the Western Digital hard drive to: EZ-BIOS is code that installs on the boot sector of the hard drive if Overcome the 8.4 GB, 2.1 GB, and 528 MB operating system your system BIOS does not support the full capacity of your hard and system BIOS limitations. drive. EZ-BIOS helps your system overcome the 8.4 GB, 2.1 GB, and 528 MB barriers. See Operating System and System BIOS Partition and format your new hard drive. Limitations on page 9. Copy system files needed to boot your new hard drive. EZ-Drive determines if your system BIOS as set supports the full Copy the contents of an existing hard drive onto your new capacity of your hard drive. If it does, EZ-Drive only partitions and hard drive (optional). formats the hard drive; it does not install EZ-BIOS. If it does not, If you did not receive EZ-Drive software, you can download it from EZ-Drive partitions and formats the hard drive and installs the Western Digital web site at www.westerndigital.com. EZ-BIOS on the boot sector of the hard drive.

Partition and Format Operating System Compatibility EZ-Drive automatically partitions and formats your hard drive. You You CAN use EZ-Drive software with these operating systems: can accept the EZ-Drive default partition sizes or create custom

79-850086-002 S0225 8-98 4 partitions. See Question 14 in the Frequently Asked Questions section Using EZ-Drive Software before partitioning your hard drive. Single Hard Drive Installation Since it is difficult to determine if your system BIOS supports 8.4 GB or larger hard drives, we recommend using EZ-Drive 9.06W Follow the steps outlined below to set up your hard drive for use in a or later versions. It is a fast and easy way to partition and format your one-drive system. These steps are a guideline. Depending on your new hard drive. system and hard drive, the EZ-Drive screens you see may be different than those presented here. IMPORTANT. DOS, Windows 3.1x, and early versions of Windows 95 use FAT16 file systems which have a 2.1 GB partition If installing your hard drive in a multiple-drive system, see the limit. You must create multiple partitions on hard drives larger than Adding Your New Hard Drive with an Existing Hard Drive section on 2.1 GB. page 6. IMPORTANT: Windows NT 3.51 and 4.0 and OS/2 Warp 3.0 and Copying System Files 4.0 DO NOT support the EZ-Drive floppy boot protection scheme. EZ-Drive copies system files needed to boot your new hard drive. If using one of these operating systems, you must disable floppy boot These files can be copied from your existing hard drive or diskette. protection. See the EZ-Drive Advanced Options section on page 7. 1. Insert the EZ-Drive disk in the drive A. Copying Data from an Existing Hard Drive to a New Hard Drive 2. Reboot the system. For DOS, Windows 3.1x, Windows 95, Windows 98, and Windows 3. The EZ-Drive Welcome screen displays. Press any key to continue. NT systems, use this feature to copy the contents (operating systems, data, hidden files, and programs) of an existing hard drive to your 4. The EZ-Drive license agreement screen displays. Press ENTER to new hard drive. If you use this feature, you do not need to reinstall begin installation. your operating systems and software programs on your new hard 5. From the EZ-Drive main menu, select Fully Automatic Install to drive. have EZ-Drive set up the hard drive. Note: EZ-Drive cannot copy OS/2 HPFS and Windows NT NTFS 6. From the EZ-BIOS Required screen, type Y to install EZ-BIOS partitions (some OS/2 and Windows NT systems have these and access the full capacity of the hard drive. partition types). Note: This screen only displays if your system BIOS does not support the full capacity of your new hard drive. EZ-Drive Help Files 7. From the Copy System Files screen, insert a DOS system disk or a To obtain more information about EZ-Drive, select View Help File Windows 95 or 98 Startup disk. It is important to insert the same from the EZ-Drive main menu. version of the operating system disk as you are planning to install after the EZ-Drive installation. Press ENTER to continue setup. Software Compatibility IMPORTANT. EZ-Drive copies system files needed to boot the hard drive. It does not install the operating system. You need to Converting Ontrack Disk Manager Partitions to EZ-Drive complete the operating system installation after installing Partitions: Ontrack Disk Manager and EZ-Drive cannot coexist in EZ-Drive. the same system. If your existing drive has Ontrack Disk Manager 8. The next two apply if your system supports FAT32 partitions. installed, use the EZ-Drive Fully Automatic Install to set up your Proceed to step 9 if your system only supports FAT16 partitions. new hard drive and convert Ontrack Disk Manager boot code to EZ-BIOS. Select Yes to accept the FAT32 partition, or select No to use multiple FAT16 partitions. Then press ENTER. Even though EZ-Drive converts Ontrack Disk Manager partitions to EZ-BIOS partitions without data loss, be sure to back up your Select Use These Partition Sizes to accept the default partition existing hard drive before proceeding. sizes. Select Enter New Partition Sizes to create custom partitions. To complete the EZ-Drive installation, proceed to Step 10. Data Compression Software: EZ-Drive is compatible with Stacker, Drivespace, and Doublespace disk compression utilities. Other data 9. From the Partition and Format screen, select Use These Partition compression software may not be compatible. Always back up your Sizes to accept the default partition sizes. Select Enter New data before using any data compression software. Partition Sizes to create custom partitions. Diagnostic Software: Some system manufacturer diagnostic software IMPORTANT. DOS, Windows 3.1x, and early versions of may be incompatible with EZ-Drive. Windows 95 use FAT16 file systems which have a 2.1 GB partition limit. You must create multiple partitions on hard drives Hard Disk Device Drivers: Products that use their own hard disk larger than 2.1 GB. Do not create a partition larger than 2.1 GB device drivers such as third-party disk controllers and some caching (2147 MB). controllers may not be compatible with EZ-Drive. 10.Select Continue Setup to have EZ-Drive set up the hard drive. Memory Managers: EZ-Drive is fully compatible with the standard 11.Your hard drive is now partitioned, formatted, and ready for use. memory managers that come with DOS and Windows. However, When the Hard Drive Setup Complete screen displays, remove EZ-Drive loads in conventional memory and may not be compatible the disk from the floppy drive and press ESC to reboot the system. with some third-party memory managers. 12.If EZ-BIOS installed, the following message displays during the system boot. If this message does not display, EZ-BIOS did not

79-850086-002 S0225 8-98 5 install. See your operating system manual for installation 9. The next two options apply if your system supports FAT32 instructions. partitions. Proceed to step 10 if your system only supports FAT16 To install an operating system (OS) from partitions. floppy, insert first operating system (OS) Select Yes to accept the FAT32 partition, or select No to use Setup Disk into drive A. multiple FAT16 partitions. Then press ENTER. Type A to begin OS install. Select Use this Partition Size to accept the default partition sizes. Type C to skip OS install and boot to C: Select Enter New Partition Sizes to create custom partitions. 13.If you do not want to install your operating system at this time, 10.Select Use These Partition Sizes to create the displayed type C and follow the instructions in the Installing an Operating partitions. Select Enter New Partition Sizes to create custom System from Floppy Disk with EZ-BIOS Installed section on page 7. partitions. To install your operating system, insert the operating system IMPORTANT. DOS, Windows 3.1x, and early versions of installation disk 1 and type A. The following message displays. Windows 95 use FAT16 file systems that have a 2.1 GB partition EZ-BIOS: Continuing startup limit. You must create multiple partitions on hard drives larger Insert Boot Disk and than 2.1 GB (2147 MB). Press Any Key 11.Select Continue Setup to have EZ-Drive set up the hard drive. 12.When the Hard Drive Setup Complete screen displays, remove 14.Press any key to begin operating system installation. Follow the any disk from the floppy drive and press ESC to reboot the onscreen prompts to complete the installation. system. The operating system does not need to partition and format the Your hard drive is now partitioned, formatted, and ready for use. hard drive. EZ-Drive has already set up partitions and formatted the hard drive. To Determine if EZ-BIOS Installed If EZ-BIOS installed on your master drive (Drive 1), the following Adding Your New Hard Drive with an Existing Hard Drive message displays when you reboot the system. Follow the steps outlined below to set up the hard drive for use in a EZ-BIOS: Initializing . . . multiple-drive system. These steps are a guideline. Depending on EZ-BIOS: Hold the CTRL key down for Status your system and hard drive, the EZ-Drive screens you see may be Screen or to boot from floppy . . . different than those presented here. The examples shown are based on rejumpering your existing hard drive as a slave, with your new hard drive in the master position. IMPORTANT. Windows NT 3.51 and 4.0 and OS/2 Warp 3.0 and 4.0 DO NOT support the EZ-Drive floppy boot protection scheme. If using one of these operating systems, you must disable floppy boot protection. See the EZ-Drive Advanced Options section on page 7. If copying data from an existing hard drive see page 5. 1. Insert the EZ-Drive disk in the drive A. 2. Reboot the system. Note for Windows Users: EZ-Drive cannot run while Windows is active. 3. The EZ-Drive Welcome screen displays. Press any key to continue. 4. The EZ-Drive license agreement screen displays. Press ENTER to begin installation. 5. From the EZ-Drive main menu, select Fully Automatic Install to have EZ-Drive set up the hard drive. 6. EZ-Drive automatically detects your new Western Digital hard drive and highlights the model number in the lower portion of the screen. If the highlighted drive is the one you need to partition and format, select Yes to have EZ-Drive set up your hard drive. 7. From the EZ-BIOS Required screen, type Y to install EZ-BIOS and access the full capacity of the hard drive. Note: This screen only displays if your system BIOS does not support the full capacity of your new hard drive. 8. Select Copy System Files to make the hard drive bootable. Select Copy Drive... to copy the contents of an existing drive to the new hard drive.

79-850086-002 S0225 8-98 6 Installing an Operating System from Floppy Disk Floppy boot protection enabled: Floppy boot protection is with EZ-BIOS Installed automatically enabled when you use EZ-Drive to set up your hard drive. DOS 5.0 and above, Windows 3.1x, Windows for If EZ-BIOS installed on your hard drive, use the following procedure Workgroups 3.11, Windows 98, and Windows 95 work with floppy to install an operating system from floppy disk. boot protection enabled. When you boot to a floppy disk, follow the If EZ-BIOS did not install, follow the installation instructions in instructions in Booting from Floppy Disk below to ensure that your operating system manual. EZ-BIOS loads. If you do not follow these instructions, EZ-BIOS will not load and your hard drive will be inaccessible. CAUTION. If your operating system is not installed exactly as Floppy boot protection disabled: Windows NT 3.51 and 4.0, and described below, the operating system setup routine reformats the OS/2 Warp 3.0 and 4.0, DO NOT support floppy boot protection. drive to less than the full drive capacity. If using one of these operating systems, you have two options: 1. Disable floppy boot protection. 1. Reboot your system. 2. Upgrade your system BIOS to support the full capacity of your After you reboot (before inserting your bootable floppy disk), the hard drive so that you do not need to use EZ-Drive. following message may display. If you disable floppy boot protection, follow the instructions in EZ-BIOS: Initializing . . . Booting from Floppy Disk to ensure that EZ-BIOS loads when you EZ-BIOS: Hold the CTRL key down for Status boot to a floppy disk. If you do not follow these instructions, Screen or to boot from floppy . . . EZ-BIOS will not load, and your system BIOS will incorrectly access If the preceding message does not display, EZ-BIOS is not your hard drive. installed. Boot to the first operating system installation disk. CAUTION. Disabling floppy boot protection can result in data CTRL key down. A status screen displays. 2. Press and hold the loss. See Booting from Floppy Disk to avoid data loss. 3. Read the screen prompt and type A. Note: If the system boots your operating system without the status To Disable Floppy Boot Protection screen displaying, you either pressed the CTRL key too early or too late. Reboot and try again. 1. Boot from your EZ-Drive disk. 4. Insert disk 1 of the operating system installation software into drive 2. From the EZ-Drive main menu, select Advanced Options. A. Press ENTER. Follow the operating system instructions Select EZ-BIOS Setup. EZ-Drive already partitioned and formatted the hard drive. Do 3. Select the drive you want to change and press ENTER. not use the operating system to partition and format the hard 4. Select Floppy Boot Protection. Press ENTER to toggle the drive. selection to Disabled. 5. Select Exit - Save Changes. Installing an Operating System from CD-ROM with Floppy Boot Protection is now disabled. EZ-BIOS Installed Booting from Floppy Disk To install an operating system from CD-ROM, follow the procedures outlined in the section Booting from Floppy Disk. Then If EZ-BIOS is installed on your hard drive, you must use the install the CD-ROM driver. The CD-ROM drive will not operate following procedure to boot from floppy disk. EZ-BIOS must always without a driver. See your CD-ROM documentation for details. load from the hard drive before the operating system loads. This procedure allows the operating system to load from floppy disk. Once your CD-ROM driver is installed, you can install the operating system from CD-ROM. See the operating system documentation for If floppy boot protection is enabled and you do not follow this instructions. procedure, EZ-BIOS will not load and your hard drive will be inaccessible. If floppy boot protection is disabled and you do not follow this procedure, EZ-BIOS will not load and your system BIOS EZ-Drive Advanced Options will incorrectly access your hard drive. This can result in data loss. The features described in this section are optional. They are intended 1. Reboot the system. Do not insert the floppy disk at this time. The for advanced users only and do not need to be used during standard following messages will display if EZ-BIOS is installed on your operations. hard drive. EZ-BIOS: Initializing . . . Floppy Boot Protection EZ-BIOS: Hold the CTRL key down for Status Screen or to boot from floppy . . . EZ-BIOS and your system BIOS use different translation methods to access your hard drive. Your system BIOS cannot correctly access Note: This message will not display if you reboot the system partitions created by EZ-BIOS. If you do not follow the correct with a floppy disk in the floppy drive. procedures for booting to floppy disk, EZ-BIOS will not load and 2. Press and hold down the CTRL key. A status screen displays. your system BIOS will incorrectly access your hard drive, resulting in Note: If the system boots to the operating system without possible data loss. Enabling floppy boot protection prevents access to displaying the status screen, you pressed the CTRL key too early or your hard drives if you incorrectly boot to a floppy disk. too late. Reboot and try again.

79-850086-002 S0225 8-98 7 3. Read the screen prompt and type A. Uninstalling EZ-BIOS 4. Insert a bootable disk (DOS system disk or Windows 95 Startup This option removes EZ-BIOS and returns control of the drive to disk) into drive A. Press any key. your system BIOS. The operating system loads from the floppy disk, and EZ-BIOS You may want to uninstall EZ-BIOS if you make any of the correctly accesses your hard drive. following changes to your system: Back Up/Restore Track Zero (0) Upgrade your system BIOS to support the full capacity of all hard drives in your system. Use this option to back up and restore track 0 on any hard drive in a system with an existing hard drive. Track 0 contains EZ-BIOS code Install an EIDE controller card with onboard BIOS that supports and important information about the partition. This option does not the full capacity of all hard drives in your system. back up user data. Move your hard drives to a system that supports the full capacity of all hard drives in your system. When installing your new drive, EZ-Drive automatically creates a back up of Track 0 before it partitions and formats the drive. If you IMPORTANT: Before disabling EZ-BIOS, make sure that you have ever have trouble booting the system, use this option to restore Track properly configured the system BIOS to recognize the drive capacity. 0. 1. Boot from your EZ-Drive disk. To Back up Track 0 2. From the EZ-Drive main menu, select Advanced Options. 1. Boot from your EZ-Drive disk. 3. From the Advanced Options screen, select EZ-BIOS Setup. 2. From the EZ-Drive main menu, select Advanced Options. 4. Select the drive you want to change. Press ENTER. 3. From the Advanced Options menu, select Backup/Restore 5. Select Controlled by EZ-BIOS. Press ENTER to toggle the selection Tr a c k 0 . to Disabled. A warning message displays. Press Y to disable 4. Select the drive for which you want to back up Track 0. EZ-BIOS. 6. Reboot the system and verify that the system operates properly. 5. Press ENTER. EZ-Drive creates a back up of Track 0 for the selected drive. 7. Repeat steps 1 through 3. To Restore Track 0 8. Select Uninstall EZ-BIOS. 1. Boot from your EZ-Drive disk. 9. A warning message displays. Type Y to remove EZ-BIOS. 2. From the EZ-Drive main menu, select Advanced Options. EZ-Drive is now uninstalled with your BIOS controlling the hard drive. 3. From the Advanced Options menu, select Backup/Restore Tr a c k 0 . Removing Ontrack Disk Manager 63-Sector Offset 4. Select the drive for which you want to restore Track 0. Use this option to remove the Ontrack Disk Manager 63-sector 5. Press the number for the backup you want to restore. EZ-Drive offset. If you convert Ontrack Disk Manager partitions to EZ-Drive restores the selected Track 0. partitions and need to uninstall EZ-BIOS, you must remove the Ontrack Disk Manager 63-sector offset before uninstalling Copy Entire Partition EZ-BIOS. You cannot uninstall EZ-BIOS without removing the Use this option to copy all of the data (including hidden files) from 63-sector offset. one partition onto another partition. The total size of the data to be EZ-Drive cannot remove Ontrack Disk Manager 63-sector offset for copied cannot exceed the size of the destination partition. OS/2 Warp and Windows NT partitions. Note: Some system BIOSs have a boot order option. Make sure that To remove Ontrack Disk Manager 63-sector offset from your it matches the drive order you have installed. existing hard drive: CAUTION. This option overwrites existing data on the destination 1. Boot from your EZ-Drive disk. partition. 2. From the EZ-Drive main menu, select Advanced Options. 3. From the Advanced Options screen, select Remove 63-Sector 1. Boot from your EZ-Drive disk. Offset. 2. From the EZ-Drive main menu, select Advanced Options. 4. Select Yes to continue. 3. From the Advanced Options menu, select Copy Entire Partition. 5. Type Y to remove the Ontrack Disk Manager 63-sector offset. 4. From the Choose Source Partition screen, select the partition you The 63-sector data offset is now removed. want to copy. The selected partition displays on the Source screen. 5. From the Choose Destination Partition screen, select the partition Enabling 32-bit Disk Access in Windows 3.1x you want to overwrite. The selected partition displays on the Destination screen. EZ-Drive copies the data on the Source To enable 32-bit disk access in Windows 3.1x, you must run partition to the Destination partition. SETUP.EXE located on the EZ-Drive disk. SETUP.EXE installs the 32-bit disk access driver only. It does NOT install EZ-Drive. You must install Windows before running the setup program.

79-850086-002 S0225 8-98 8 The 32-bit disk access driver is a Windows 3.1x driver; it is NOT functions, and your operating system must recognize extended BIOS intended for use in Windows NT and Windows 95 as these functions. It is difficult to determine if your system BIOS supports operating systems have built-in 32-bit disk access support. 8.4 GB or larger hard drives. We recommend using EZ-Drive 9.06W To Run the Setup Program to ensure support of the full capacity of your hard drive. 1. Insert the EZ-Drive disk into drive A (or B). You must run the 2.1 GB Barrier: Some computer systems built before early 1996 do setup program from Windows. In Windows, select Run from the not support hard drives with more than 4095 cylinders (hard drives File Menu. Type: a:\setup larger than 2.1 GB), unless you update the system BIOS, install an EIDE controller card with onboard BIOS, or install third-party 2. The EZ-Drive installation utility loads. Select Install Driver from software such as EZ-Drive. the options listed at the bottom of the screen. 528 MB Barrier: Most computer systems built before August 1994 When the screen prompt "Restart Windows" displays, your do not support hard drives larger than 528 MB, unless you update driver is installed. the system BIOS, install an EIDE controller card with onboard 3. Select Restart Windows. BIOS, or install third-party software such as EZ-Drive. 4. A Status Screen displays hard drive information the first time you To determine if your system BIOS supports the full capacity of your reboot. Press any key to start Windows. hard drive, EZ-Drive compares the system CMOS settings to the Your driver is now installed. Use the following instructions to enable actual drive size. If the values match, EZ-Drive only partitions and the 32-bit disk access driver. formats the hard drive; it does not install EZ-BIOS. If the values do not match, EZ-Drive partitions and formats the hard drive and To Enable the 32-bit Disk Access Driver installs EZ-BIOS on the boot sector of the hard drive. 1. Start Windows. Select Control Panel, and then select 386 Enhanced. Operating System and System BIOS Limitations for 8.4 GB and Larger Hard Drives 2. Select Virtual Memory, and then select Change. The following is required to access the full capacity of an 8.4 GB 3. Select Use 32-Bit Disk Access at the bottom of the screen. or larger hard drive: 4. Select OK. A system BIOS that supports extended functions An operating system that recognizes extended BIOS functions TROUBLESHOOTING The limitations of your system BIOS and your operating system This section lists procedures to help resolve problems that you may combined determine your overall system limitation. For example, encounter when installing the Western Digital hard drive. if your operating system recognizes extended BIOS functions, but your system BIOS has a 2.1 GB drive barrier, you are limited to your Refer to your system documentation to be sure that you followed system BIOS’s 2.1 GB drive barrier. Conversely, if your operating the setup procedures correctly. system does not recognize extended BIOS functions, but your system Make sure that you partitioned and formatted the EIDE drive and BIOS supports 8.4 GB hard drives, you are limited to your operating any additional drive with the EZ-Drive installation software. system’s capability. Your system limitation is based on the lowest Refer to your operating system documentation to check these functioning barrier. procedures. Since it is difficult to determine if your system BIOS supports If using DOS 3.3 and above, be certain to make one partition active your 8.4 GB or larger hard drive, we recommend using EZ-Drive during formatting. 9.06W to support the full capacity of your hard drive. Another Check the physical installation of your system to make sure that: option is to upgrade your system BIOS. A properly upgraded system BIOS will support the full capacity of your hard drive if used with an - Jumper selections on the drive are correct for your installation. operating system that recognizes extended BIOS functions. Contact - Cables are correctly connected and seated. your system manufacturer for more information. See page 3 for a list of common system manufacturers and page 12 for BIOS upgrade - Adapter card, if required, is properly seated, connected, and con- sources. figured. Operating systems that recognize extended BIOS functions: - Power is properly connected to your system and the system is Windows 95 plugged in. Windows 98 Operating systems that do not recognize extended BIOS functions: Operating System and System BIOS Limitations DOS 6.xx and earlier Computer operating systems and system BIOSs have separate limitations that are related to specific hard drive capacities. Three Windows 3.1x capacity points that can affect how your operating system and system * Windows NT BIOS support your hard drive are 8.4 GB, 2.1 GB, and 528 MB. A brief description of these limitations follows. Novell NetWare OS/2 Warp 8.4 GB Barrier: There is an 8.4 GB hard drive limitation on some traditional system BIOSs. To access the full capacity of 8.4 GB and * Windows NT 4.0 with Service Pack 3 recognizes hard drives larger hard drives, your system BIOS must support extended BIOS larger than 8.4 GB.

79-850086-002 S0225 8-98 9 - Reconnect your IDE interface cable to the system. Operating System Limitation - Run EZ-Drive or boot to the EZ-Drive 9.06W diskette. DOS 6.xx and earlier 8.4 GB maximum capacity limit. Hard These new settings allow your system to boot so that you can Windows 3.1x drive capacities larger than 8.4 GB are install EZ-BIOS to access the full capacity of the drive. Windows NT 4.0, 3.x and earlier recognized as 8.4 GB. - OR - Novell NetWare Note: Windows NT 4.0 with Service If you do not have a user defined or Type 9 drive type, use op- Pack 3 recognizes hard drive capacities larger than 8.4 GB. tion B, C, or D below to change the parameters reported to the BIOS. OS/2 Warp Requires patch available from IBM to install on 8.4 GB or larger hard drives. B. Upgrade your system BIOS A properly upgraded system BIOS will support the full capacity of your hard drive. Contact your system manufacturer and closely follow their specific instructions. See page 3 for a list of common System BIOS Limitations for Hard Drives Larger Than 2.1 GB system manufacturers and page 12 for BIOS upgrade sources with their phone numbers. IMPORTANT. If you installed a 2.5 GB or larger hard drive and your C. Install an EIDE controller card with an onboard BIOS that system does not respond (locks up) on initial boot, read this section. supports hard drives larger than 2.1 GB. For 8.4 GB or larger Hard drives larger than 2.1 GB have more than 4095 cylinders. hard drives, the EIDE controller card must support extended On some systems, the system BIOS cannot properly recognize hard BIOS functions. drives with more than 4095 cylinders. D. Rejumper the drive as described on the following page and install You will know if your system BIOS has this limitation after installing EZ-Drive. With these alternate jumper settings, you MUST your drive if: install EZ-Drive. If you move this hard drive to another system, you must put the jumper back to the standard position. Your operating system shows a much smaller drive capacity than the actual drive capacity. Note for Windows NT Users: If your system locks up, and you are using Windows NT, do not use these alternate jumper Your system locks up on initial boot, preventing you from settings. You need to either use the standard jumper settings on accessing CMOS setup. page 2 and select a user defined drive type in CMOS setup or upgrade your system BIOS to support the full capacity of your new hard drive. See Question 20 in the Frequently Asked Operating System Shows a Much Smaller Capacity Questions section for details. If your operating system shows a much smaller drive capacity, use EZ-Drive to overcome the 2.1 GB BIOS limitation. IMPORTANT. These alternative jumper settings DO NOT work Your System Locks Up on Initial Boot with Windows NT, Novell NetWare, or Unix. If you cannot access the CMOS setup because your system locks up CAUTION: Use these jumper settings only if you encounter the on initial boot, follow the instructions below. specific BIOS limitation (system locks up) described in this section. 1. Turn off your system power, check the IDE interface cable and These jumper settings cause the drive to report 4092 cylinders power supply cable. (2.1 GB) rather than the actual drive capacity. If you use these jumper settings, you MUST install EZ-Drive to access the full 2. Check jumper settings. capacity of your new hard drive. 3. Turn on your system power. 4. Try to enter your CMOS setup and set the drive type to auto config. Single Drive: If you have a 2.5 GB or larger hard drive, your system locks up on initial boot, and the drive you are installing is the only If your system still does not respond, your system BIOS may not drive in your system, set the jumpers in these positions. support drives with more than 4095 cylinders. If this is the case, consider these solutions: A. Use EZ-Drive. If the system locks up and prevents entry to CMOS, you need to turn off your system power and disconnect the IDE interface cable from the system. - Enter your CMOS setup. Refer to your system manual for in- structions. - Select the Hard Disk Type option for the new Western Digital hard drive. Select a user defined drive type and enter: 1023 cyl- inders, 16 heads, and 63 sectors. If your system does not have a user defined drive type, select Typ e 9 .

79-850086-002 S0225 8-98 10 Dual (Master) Drive: If you have a 2.5 GB or larger hard drive, 7. Know the amount of storage space available on your hard drive your system locks up on initial boot, and the drive you are installing and the size of each partition. is the master drive in a two-drive system, set the jumpers in these 8. Have printed copies (or onscreen copies) of your positions. AUTOEXEC.BAT and CONFIG.SYS files. 9. Have your EZ-Drive disk, DOS system disk or Windows 95 Startup disk, and a pen and paper. 10.Know the results, including error codes (if any) from using the WDDIAG utility.

Q2: I ran Fdisk on my 8.4 GB or larger hard drive and created partitions. Everything appeared normal but now I cannot boot my system even from a DOS floppy. A: Your system BIOS did not properly handle the 8.4 GB or larger Dual (Slave) Drive: If you have a 2.5 GB or larger hard drive, hard drive. This caused Fdisk to create an unusable partition. DOS your system locks up on initial boot, and the drive you are installing hangs as soon as it detects this unusable partition. Booting from a is the slave drive in a two-drive system, set the jumpers in these DOS bootable diskette will not work. You must boot from the positions. EZ-Drive diskette, repartition and format your hard drive, and install EZ-BIOS to support your 8.4 GB or larger hard drive.

When you reboot using your EZ-Drive diskette and select Fully Automatic Install, you will encounter the following warning screen:

*** Warning!*** You have chosen to overwrite: Drive 1: WDC AC xxxxxx It has a FAT16 partition.

EZ-Drive will erase Drive 1. Are you sure you want to continue? (Type YES or NO):

Type YES to continue. Follow the remaining prompts to repartition and format your hard drive.

Frequently Asked Questions Q3: I used EZ-Drive to set up my 8.4 GB or larger hard drive, and one of the following messages displays on my system every time I Q1: What information should I gather before calling Technical reboot: Support? 1790 Disk 0 error, or A: 1780 hard disk error 1. Be prepared to give your hard drive serial number, complete model A: This message may display after changing your hard drive number, and CCC code. (You should have recorded this in the configuration. If it displays more than once, and/or the system Introduction section of this guide.) does not boot to the hard drive after installing EZ-Drive, you must add an additional jumper. Refer to the alternate jumper 2. Be in front of the computer in question and know what devices are settings on pages 10 and 11, add an additional jumper, then boot in your computer. If possible, have in hand the user guides for to the EZ-Drive diskette to set up your hard drive. these devices. What hard drive(s) do you have? 3. Know the version of the operating system you are using. To Q4: I do not see the full capacity of my hard drive when installing check your version of Windows: my operating system. - Right click My Computer - Select Properties A: There are three issues that can affect the installation of your hard - Write down the information listed under System drive: 4.00.950 and 4.00.950a = WIN95 8.4 GB and larger hard drives exceed the standard BIOS and 4.00.950b = WIN95 OEM SR2 DOS operating system barrier of 16,320 cylinders, 16 heads, and 4. Know your CPU type and speed (for example, P5/233). 63 sectors. This is a DOS limitation and cannot be overcome with EZ-BIOS or a BIOS upgrade. 5. Know the amount of memory (RAM) in your system. What memory management utility (such as QEMM or HIMEM) Some computer systems built before early 1996 do not support are you using? hard drives with more than 4095 cylinders (hard drives larger than 2.1 GB). 6. Know the manufacturer, date, and version of the system BIOS (CMOS). A typical system BIOS dated before August 1994 does not recognize drives larger than 528 MB.

79-850086-002 S0225 8-98 11 To overcome the last two limitations, you can use EZ-Drive to install Q6: Must I do anything to my original hard drive when adding my your new hard drive, upgrade your system BIOS, or install an EIDE new Western Digital hard drive? controller card with onboard BIOS that supports the full capacity of your hard drive. The following table lists the USA phone numbers A: Yes, one hard drive must be designated as a master and the other for common system BIOS sources. as a slave on the same IDE interface cable. We recommend designating your new hard drive as the master. For non-Western
  USA Phone Internet Digital hard drives, consult your original hard drive documentation Number Address for master/slave jumper positions. Micro Firmware (405) 321-8333 www.firmware.com (Phoenix BIOS only) Q8: What should I check if my system does not start after I turn on Phoenix 800-767-5465 www.phoenix.com the power? Unicore 978- 686-6468 www.unicore.com A: Ensure that: (Award and AMI BIOS) The EIDE controller card, if installed, is properly seated and For more information, see Operating System and System BIOS connected. Limitations on page 9. The connections at both ends of the IDE interface cable are secure Also, if you installed EZ-Drive and then incorrectly booted to your and correctly oriented. operating system installation disk, you may have accidentally used your operating system to overwrite your EZ-Drive partitions. You The system power cables are secure. need to repartition and format with EZ-Drive and install the The jumper selections on your hard drive(s) are correctly set for operating system as described in the Installing an Operating System your installation. from Floppy Disk with EZ-BIOS Installed section on page 7. If you have a 2.5 GB or larger hard drive, you may encounter an operating system or system BIOS limitation. See the Operating Q5: I get the message “HDD Controller Failure” after installing my System and System BIOS Limitations section. Western Digital hard drive. A: This may appear when you first boot the system after installing the hard drive. Press F1 to continue. If the message continues to Q9: I cannot boot from my newly installed hard drive or access display, retrace the steps outlined for CMOS setup, cabling, and the hard drive after I used Fdisk and Format to set up my drive. jumper configuration. Make sure to follow the instructions correctly. A: We recommend using EZ-Drive software when installing 8.4 GB Then follow the instructions outlined in the section Installing an and larger hard drives. See Question 2. If you used Fdisk and Format on Operating System from Floppy Disk with EZ-BIOS Installed. a smaller capacity hard drive, check the system to ensure that:

Q7: Why is the capacity of my new hard drive less than it should You correctly partitioned (via the Fdisk utility) and formatted (via be? the Format utility) the new hard drive. A: This may be due to varying definitions of a megabyte. Hard drive You made your primary drive bootable (formatted with /S option). suppliers define a decimal megabyte as 1,000,000 bytes (106). 20 You marked your bootable partition active in Fdisk if you created Alternatively, a binary megabyte is defined as 1,048,576 (2 ). multiple partitions. This is why some utilities show 3815.4 MB, while others show 4000.7 MB for the same drive. See the following table: Q10: My drive does not spin up or it spins down after a few sec- Drive Western CMOS CHKDSK onds. Digital (MB) (MB) (MB) 3.1 GB 3166.7 3020.0 3166.7 A: Ensure that: 3.2 GB 3249.3 3098.8 3249.3 Your power connector is securely fastened and working properly. 4.0 GB 4000.7 3815.4 4000.7 The orientation of pin socket 1 on the 40-pin IDE interface cable 4.3 GB 4304.2 4104.8 4304.2 matches pin 1 on the connector. 5.1 GB 5163.5 4924.3 5163.5 6.4 GB 6448.6 6149.8 6448.6 Q11: I have a 2.5 GB or larger drive with Windows 3.1 or early ver- 8.4 GB 8455.2 8063.5 8455.2 sion of Windows 95 installed. Can I create just one partition? 10.1 GB 10141.3 9671.5 10141.3 A: No. DOS and early versions of Windows 95 have a 2.1 GB Western Digital reports decimal megabytes (1,000,000) bytes. partition limitation. You must use at least two partitions to access the CMOS reports binary megabytes (1,048,576 bytes). full capacity of your drive. See Question 14. CHKDSK reports decimal megabytes (1,000,000 bytes).

79-850086-002 S0225 8-98 12 Q12: I transferred files from my old drive to my new larger drive, Q16: Can I install Windows NT 3.51 or 4.0 or OS/2 Warp 3.0 or 4.0 and the same files seem to take up much more space. Why? on my drive that originally was installed with EZ-Drive? A: Hard drives divide partitions into units called clusters. In general, A: Yes, but you must disable floppy boot protection before installing larger hard drives use larger cluster sizes. To reduce your cluster size, these operating systems. See Floppy Boot Protection on page 7. you must reduce the partition size. See Question 14. Q17: What should I do if my anti-virus program detects a virus in Q13: How can I get 32-bit disk access in Windows 3.1x? the Master Boot Record (MBR) when EZ-BIOS is supporting my large hard drive? A: Run the SETUP.EXE program located on your EZ-Drive disk to install the 32-bit disk access driver. See Enabling 32-bit Disk Access in A: Your anti-virus program has mistakenly identified EZ-BIOS as a Windows 3.1x. virus. Do not allow the anti-virus program to remove or clean the virus in the MBR. If EZ-BIOS is removed, you will lose large hard Q14: Should I create more than one partition on my hard drive? drive support.

A: The following applies to hard drive capacities of 2.5 GB or larger. Q18: Do I need to use the Cable Select (CSEL) jumper option? If you are using DOS, Windows 3.1x, Windows 95 v4.00 9.50a, A: No, this jumper option is only used as an alternative by some or any operating system that uses the FAT16 file system, you must system manufacturers to designate a drive(s) as master or slave. This create at least two partitions. jumper option requires a special cable and hardware support in the If you are using Windows 95 v4.00 9.50b, Windows 98, or host system. The IDE interface cable in your hard drive package does Windows NT that uses the FAT32 file system, you are not not support CSEL. Using the CSEL jumper option does not affect required to have more than one partition. hard drive performance or functionality. FAT16 vs FAT32: FAT16 has always been used by DOS and has a Q19: When I create custom partitions using EZ-Drive or Fdisk, my maximum partition limit of 2.1 GB. FAT32 partitions utilize disk primary partition is slightly smaller than the size I entered. space more efficiently and the partitions may be greater than 2.1 GB. A: Partitions must begin on a cylinder boundary. To start a partition The default FAT16 cluster sizes are: on a cylinder boundary, utilities such as EZ-Drive and Fdisk create a primary partition that may be a few megabytes smaller than the size Fdisk EZ-Drive Cluster you entered. Both EZ-Drive and Fdisk add these megabytes to your Partition Size* Partition Size** Size second partition. You do not lose any megabytes. 0 - 127 MB 0 - 133 MB 2 KB Q20: I installed my new hard drive, used the alternate jumper set- 128 - 255 MB 133 - 267 MB 4 KB tings, and installed EZ-Drive, but Windows NT 3.51 or 4.0 does not 256 - 511 MB 268 - 537 MB 8 KB properly recognize my hard drive. How can I access my new hard 512 - 1023 MB 538 - 1073 MB 16 KB drive with Windows NT 3.51 or 4.0? 1024 - 2047 MB 1074 - 2113 MB 32 KB A: Our hard drives installed using the alternate jumper settings and * Fdisk reports binary megabytes (1,048,576 bytes). EZ-Drive are incompatible with Windows NT 3.51 and 4.0. You need to follow the steps outlined below so Windows NT 3.51 or 4.0 ** EZ-Drive reports decimal megabytes (1,000,000 bytes). can recognize your new hard drive.

To find out if your file system supports FAT16 or both FAT16 and 1. Turn off the system power. FAT32: 2. Disconnect the IDE interface cable from the system. In Windows 95: 3. Remove the jumpers from the alternate jumper positions. 1. From the Start menu, select Settings, then Control Panel. 4. Use the standard jumper settings on page 2. 2. Double-click on the System icon. 5. Enter CMOS setup. Refer to your system manual for instructions. 3. Click on the General tab. Select the Hard Disk Type option for your new Western Digital 4. Check the number code under the System section: hard drive. Select a user defined drive type and enter 1023 4.00.950a = FAT16 only cylinders, 16 heads, and 63 sectors. If your system does not have a user defined drive type, select Typ e 9 . 4.00.950b = FAT32 and FAT16 Note: If none of these options are available, upgrade your system BIOS to support the full capacity of your new hard drive. CAUTION. Repartitioning an existing drive destroys all the data. Be sure to create a backup before repartitioning an existing drive. 6. Reconnect your IDE interface cable to the system. 7. Use EZ-Drive to set up your new hard drive. Q15: My existing drive was installed using Ontrack Disk Man- ager. Can I use EZ-Drive to install my new hard drive? IMPORTANT. Windows NT 3.51 and 4.0 DO NOT support the EZ-Drive floppy boot protection scheme. If using one of these A: Yes. See Converting Ontrack Disk Manager Partitions to EZ-Drive operating systems, you must disable floppy boot protection. See the Partitions on page 5. EZ-Drive Advanced Options section on page 7.

79-850086-002 S0225 8-98 13 Q21: What is the warranty period for my Western Digital hard If you do not have the EZ-Drive diskette, you can download these drive? files from our Western Digital web site at www.westerndigital.com. Click on Service and Support, then Software Library, then Drives. A: Every Western Digital hard drive covered in this guide has a 3-year warranty. Using WDDIAG 1. Insert the bootable disk containing wddiag.exe into drive A. Q22: I have read the entire Frequently Asked Questions section and I am still having problems. 2. Reboot the system. Note for Windows 95 users: To reboot a Windows 95 system, A: If none of the solutions presented in this section solves your select Shut Down from the Start Menu. Then select Restart the problem, consider these options: computer. Do not run WDDIAG while Windows 95 is active. 1. Read the README.TXT text file on the EZ-Drive disk for 3. From the A: prompt, type wddiag. The WDDIAG main menu additional troubleshooting information. displays. 2. Check the Western Digital online services for a more 4. From the WDDIAG main menu, choose Select Drive and comprehensive list of frequently asked questions. See the inside View Status to display a list of all drives installed and the current front cover of this guide for the internet addresses. status of each drive. Test each drive separately. 3. Contact your reseller/retailer. 5. Use the UP/DOWN ARROW keys to highlight the desired drive and press ENTER to return to the main menu. The Hard Drive 4. Have the EZ-Drive disk available and contact Western Digital Recognition window displays information about the selected technical support. See Question 1. drive. Telephone Support: Other Drive Manufacturers If the Hard Drive Recognition window displays the correct information, continue with step 6. When installing your new Western Digital hard drive with a If the Hard Drive Recognition window displays incorrect non-Western Digital hard drive, you may have to contact the information, WDDIAG is not communicating with the hard manufacturer for master/slave jumper configuration information. drive. Check your BIOS setup, all cables connected to the hard Drive Manufacturer USA Phone Internet drive, and the jumper settings on the hard drive. Number Address 6. From the WDDIAG main menu, select Te st Drive . The Verify Fujitsu 800-591-5924 www.fujitsu.com Drive Test window displays. IBM 800-IBM4YOU www.ibm.com 7. Press R to test the drive. Maxtor 800-262-9867 www.maxtor.com The Test Drive option takes several minutes to complete Quantum 800-826-8022 www.quantum.com (possibly as long as 15 minutes). When the test is complete, the Verify Drive window displays. Seagate/Conner 800-732-4283 www.seagate.com WDDIAG reports the status of the hard drive. Here is a list of status messages and descriptions: WDDIAG Utility Status Message Description Included on the EZ-Drive installation diskette is a software program No Errors Detected For The hard drive is defect free. The problem is called WDDIAG. Designed especially for Western Digital hard This Drive related to the BIOS, corrupt operating system drives, this program can diagnose and fix most common hard drive files, or a virus. problems. Non-WD Drive Detected WDDIAG cannot return a non-Western Digital hard drive to defect-free status. Contact your hard When to use WDDIAG drive manufacturer. If the hard drive reports errors. Contact WD Tech The hard drive is damaged and cannot be restored If you are unable to access files on the hard drive. Support to a defect-free status, and it should be replaced. Write down the Final Code number and message. If another diagnostic utility such as SCANDISK, CHKDISK, or Call Western Digital Technical Support. DEFRAG reports errors on the hard drive. Restore the Hard Drive The hard drive has errors. Use the Repair Drive Before Using WDDIAG to a Defect-Free Status option to attempt to repair the hard drive. Data on the hard drive is only lost when tracks are WDDIAG does not overwrite data on the hard drive during the relocated, not when sectors are relocated. A scan, and if used properly will not result in data loss. Always back up warning message displays whenever this occurs. your data before running any diagnostic utility. Relocate tracks only after you have backed CAUTION. You will erase all data if the Write Zeros to Drive up the data on the hard drive. After completing the Repair Drive option, WDDIAG scans the drive option is invoked. to verify the hard drive’s defect-free status. Copy wddiag.exe and wddiag.txt from the EZ-Drive diskette to a bootable floppy disk. See page 1 for instructions on creating a After viewing the status message, press any key to return to the bootable diskette. WDDIAG main menu.

79-850086-002 S0225 8-98 14 8. To close WDDIAG, select Quit from the main menu. A message displays prompting you to reset the system to reintialize the BIOS and hard drive(s). 9. Remove the floppy disk from the hard drive and reboot the system.

TECHNICAL SUPPORT SERVICES

Online Services Online services include general product and contact information, installation guides, downloadable drivers, and frequently asked questions. Internet: www.westerndigital.com FTP Site: ftp.wdc.com

Bulletin Board Service (BBS) (24 Hour) North America only: 949-753-1234 Germany: +49-89-922006-60 U.K.: +44-1372-360387 You may access the Technical Support Bulletin Board if you have a Hayes-compatible modem with a 2,400 to 28,800 baud rate. The required format is: 8 data bits, 1 stop bit, no parity.

Docufax (24 Hour) North America only: 949-932-4300 Europe: +31-20-4467650 Use the automated FAX system to have product information sent directly to your FAX machine.

Phone Assistance North America only: 949-932-4900 or 800-832-4778 Outside North America: 949-932-5000 Europe: +31-20-4467651 If you need additional information or help during installation or normal use of our products, contact Western Digital Technical Support. Our customer support staff will answer your installation questions by phone. When calling for support, please have your Western Digital hard drive serial number and system hardware versions available.

RELATED DOCUMENTS To obtain these reference documents, call Western Digital at 949-932-5000 or download them from the Western Digital web site. WD Caviar 2.0 GB to 8.4 GB Installation Guide (79-870027-006) Hard Drive Capacity Information Sheet (79-850099-000) Western Digital 8105 Irvine Center Drive Irvine, California 92618

Western Digital and Caviar are registered trademarks and WD Caviar, CacheFlow, FIT Lab, and The World’s Most Recommended Hard Drive are trademarks of Western Digital Corporation. Other marks that belong to other companies may be mentioned herein. Product specifications subject to change without notice. © 1998 Western Digital Corporation. All rights reserved.

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