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Issue #03 November 2019 - January 2020 KDN PP19416/11/2018(034987) 4IR: Shaping and Defining New Roles for the Government 3 Reasons Companies Need Big Data Analytics to Improve Efficiency A New Governance Approach to Manage Risk in the Digital World DEFYING ODDS: Upholding Standards for Nationwide Advancement Contract Publishing / Content Development Online and Digital service Business Services Events Training System & eLearning (GO1 platform) Research Works Advertising & Marketing Services CONTACT US: Wordlabs Global Sdn Bhd D617, Kelana Square, SS7/26, Kelana Jaya 47301 Petaling Jaya, Selangor, Malaysia. Tel: +603 7880 4200 / +603 7886 4933 Email: [email protected] Website: www.wordlabs.com.my STARTING DIGITAL JOURNEY WITH EASY STEPS DIGITAL DIGITAL ADVANCED ECOMMERCE OPERATIONS DIGITAL PROCESS PRESENCE (EMERGING (BUY / SELL) (GOODS (BACK-END) (ONLINE) TECHNOLOGIES) & SERVICES) INFRASTRUCTURE & CONNECTIVITY MAKING DIGITAL TANGIBLE: “100 GO DIGITAL” 1. 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TRADE ADVISORY | TRADE EVENTS | MARKET INTELLIGENCE | INTERNATIONAL SOURCING PROGRAMME | EXPORT ACCELERATION MISSION #ChooseMalaysia For inquiries, please contact: Malaysia External Trade Development Corporation www.matrade.gov.my Menara MATRADE, Jalan Sultan Haji Ahmad Shah matradeHQ MATRADE 50480 Kuala Lumpur, MALAYSIA. @matrade matrade_hq Tel : +603 6207 7077 Fax : +603 6203 7037 MATRADE Email : [email protected] SUBSCRIBE NOW!!! Issue #03 November 2019 - January 2020 KDN PP19416/11/2018(034987) 4IR: Shaping and Defining New Roles for the Government 3 Reasons Companies Need Big Data Analytics to Improve Efficiency A New Governance Approach to Manage Risk in the Digital World DEFYING ODDS: Upholding Standards for Nationwide Advancement YES, I WOULD LIKE TO SUBSCRIBE TO THE FOURTH LEAP MAGAZINE EFFECTIVE FROM THE NEXT EDITION. Please tick ( ) where applicable. Name: Job Title: MALAYSIA Company/organisation: 1-year Subscription (4 issues) @ RM60 2-year Subscription (8 issues) @ RM120 Address: SINGAPORE Postcode: Country: 1-year Subscription (4 issues) @ S$60 Tel: 2-year Subscription (8 issues) @ S$100 Fax: BRUNEI DARUSSALAM, CAMBODIA, E-mail: INDONESIA, LAOS, MYANMAR, Enclosed is my crossed cheque / money order/postal PHILIPPINES, THAILAND, VIETNAM RM/S$/US$ payable to 1-year Subscription (4 issues) @ US$50 Wordlabs Global Sdn Bhd 2-year Subscription (8 issues) @ US$90 Send subscription order to: REST OF THE WORLD WORDLABS GLOBAL SDN BHD Unit No.617, Block D, Kelana Square, 1-year Subscription (4 issues) @ US$60 17, Jalan SS7/26, Kelana Jaya, 2-year Subscription (8 issues) @ US$110 47301 Petaling Jaya, Selangor, MALAYSIA Tel: +603 7880 4200/7886 4933 Fax: +603 7803 0500 [email protected] [email protected] www.wordlabs.com.my BANK DETAILS: Bank Name: Maybank Account Name: Wordlabs Global Sdn Bhd Account Number: 512352316754 Swift Code: MBBEMYKL * Delivery charges (Standard Surface Mail) inclusive for all shown rates * All subscribers will also qualify to receive e-mag version of the publication during the duration of the subscription The Fourth Leap | Contents Defying Odds: Upholding Standards for Nationwide Advancement 06 Blockchain & Social Empowerment 12 4IR: Shaping and Defining New Roles for the Government 16 Burge(r)oning Business in the 4IR Era 22 Island Escape The Perfect Getaway 24 Beyond the Boom 26 12 Global Culture at the Workplace 31 3 Reasons Companies Need Big Data Analytics to Improve Efficiency 36 A New Governance Approach to Manage Risk in the Digital World 40 Big Data and Cloud Computing – The Way Forward 42 A Different Take on Meetings at Renaissance KL Hotel 46 26 40 36 The Fourth Leap | Editor’s Note If your ship doesn’t come in, swim out Issue #03 to meet it!” – Jonathan Winters November 2019 - January 2020 KDN PP19416/11/2018(034987) 4IR: Shaping and Defining New Roles for the Government 3 Reasons Companies Need Big Data Analytics to Improve Efficiency A New Governance Approach HE Fourth Industrial Revolution has been ruminated to Manage Risk in the Digital World and debated on for months now yet there’s still the proverbial elephant that is often avoided – is Malaysia truly doing enough? How do we know where we stand DEFYING ODDS: in the global arena, with neighbouring countries closely Upholding Standards for Nationwide Advancement scrutinising us? There is much to do before we can achieveT the future that we have envisaged. Are we truly ready for the Fourth when there are still companies, pegged “laggards” still struggling with the ways of the past? How do we move forward as a cohesive whole for the betterment of the nation? We delve into these topics and more in the Fourth Leap series. In this issue, we have recommendations from a contributor who has the nation’s development and progress at heart. Another writer explores the importance of data analytics and on a separate theteam page, the issue of security is investigated in the age where data matters big time. Ultimately, the adoption of new technologies is to increase Founder / Editor productivity, efficiency and improve the lives of all. Here, we take SRITHARAN VELLASAMY a gander at blockchain and its applications in the social sphere and how farmers can utilise blockchain applications to tokenise EDITORIAL [email protected] their seeds for financing and liquidity. The rallying call to welcome this tidal wave of change is not Deputy Editor JAMIE AXEL OW new but an echo as experts have anticipated the arrival of the 4IR. Graphic Artist ISMAIL MORTHAR This era of change was first addressed in 2016, during the 25th Photography AYLWIN JOSHUA World Economic Forum on ASEAN held in Kuala Lumpur. Going further back, the term “Fourth Industrial Revolution” was coined by Professor Klaus Schwab and sees the potential of emerging INFO & SALES technologies to define a new reality, one that would be deemed “science fiction” just a decade ago. TAMYNE MENON With this wave of change, comes new responsibilities to one [email protected] another and many more opportunities for self-realisation. In essence, the way we engage with the 4IR technologies would define RAJAN GOPAL and shape our world, whether positively or negatively. How do [email protected] we maintain a canvas of control when technology seems to take flight by leaps and bounds, faster than our morality can evolve? This is the ambit we, the team behind the Fourth Leap, hope to present in a clear and coherent manner. Stay with us as we venture into the year 2020. We will work to improve the magazine for the benefit of our readers and address issues and chal- lenges that our nation faces without reservation. Thank you and enjoy. No.617, Block D, Kelana Square, 17 Jalan SS7/26, Kelana Jaya, 47301 Petaling Jaya, – Sritharan Vellasamy Selangor, Malaysia ([email protected]) Tel: +603 7880 4200; +603 7886 4933 Fax: +603 7803 0500 Email: [email protected] Web: www.wordlabs.com.my OUR EVENT SERIES: Printed By: QPrint2u Sdn Bhd, 21, Jalan PBS 14/10, Kawasan Perindustrian Bukit Serdang, 43300 Seri Kembangan, Selangor. The Fourth Leap | Cover Story EXCLUSIVE DEFYING ODDS: UPHOLDING STANDARDS FOR NATIONWIDE ADVANCEMENT FOURTH LEAP’S JAMIE AXEL TANDARDS Malaysia is a National Stan- dards and Accreditation Body under the HAS A CONVERSATION WITH purview of the Ministry of International DATUK FADILAH BAHARIN, Trade and Industry (MITI) to produce Ma- DIRECTOR GENERAL OF laysian Standards (MS) as guidelines and specifications for industrial compliance. STANDARDS MALAYSIA ON This is to ensure safe, secure, reliable and UPHILL BATTLES, SMALL quality products and services for the market. SWhile Standards Malaysia is non-regulatory, they VICTORIES AND MAJOR work in tandem with regulators to smoothly facilitate TRIUMPHS IN A BID TO and enforce the implementation of the Malaysian ENCOURAGE NATIONWIDE Standards for global competitiveness. Generally, their goal is to advance the national economy; benefit the STANDARDS COMPLIANCE. health, safety and welfare of the public; protect consum- ers; promote industrial efficiency and development; facilitate domestic and international trade and further international cooperation. 6 The Fourth Leap | Cover Story Within the ASEAN region, Standards Malaysia stands as “Learn to listen. Listen part of the ASEAN Consultative to their (clients’) Committee for Standards and grouses and you’ll Quality (ACCSQ) to harmonise know how to cater standards and regulatory re- your solutions to gimes apart from establishing their needs. That’s the Mutual Recognition Agreements key to getting people among ASEAN member states. on board.” - Datuk This translates to the reduc- Fadilah Baharin, tion of transaction costs and Director General of facilitate trade and movement of Standards Malaysia. goods between ASEAN countries. Generally, countries within the ASEAN Free Trade Area (AFTA) stand to benefit as standards ensure that the products traded are of quality and competitive. NO WALK IN THE PARK Datuk Fadilah Baharin radiated wisdom and enthusiasm, beam- ing as it was a special day – the World Standards Day 2019, on October 14, holds a special place in her heart. It commemorates all that she and her team had strived for throughout her years. Now, with more than 5,000 standards available across 25 sectors, she reminisces about the challenges she faced when she was first appointed into her role.