24/04/2020 Street History Report Page 1 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Street: BALCOMBE ROAD (25600157) Locality: TURNERS HILL, WEST SUSSEX Area: TURNERS HILL
Customer Services Enquiry No.: Logged by: Love Clean Streets on: 17/02/2020 20:51 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: 2 Potholes on Balcombe Road heading towards the Cowdry Arms from the M23. Just before the brow of the hill near Woodside. Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Driving lane Location: Woodside Balcombe Road, Crawley, RH10 7RZ Contact: Enquiry No.: Logged by: Love Clean Streets on: 17/02/2020 20:12 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Large pot hole in the road about .5 mile from the cow dart arm PH toward A23. Series of car badly damaged in quick succession. Reported to police. Can not take photos as far too dangerous. Dark, fast traffic. Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Driving lane Location: Balcombe Road, Crawley, RH10 7RZ Contact: Enquiry No.: Logged by: Love Clean Streets on: 17/02/2020 18:50 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Absolutely huge pothole Southbound towards H.Heath just before houses - 400mm+ wide, 800mm+ long. 150mm+ deep. I hit this on my way home this evening at 15:00hrs. Damage to vehicle unknown but severe vibration which I beleive is a buckled wheel. Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Driving lane Location: Woodside Balcombe Road, Crawley, RH10 5NY Contact: Enquiry No.: Logged by: Love Clean Streets on: 17/02/2020 15:27 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: There is a huge pothole on Balcombe Road in the direct of Balcombe (coming away from Crawley/Maidenbower). It’s quite a violent pothole, the sort of pot hole where you think it’s not only going to damage your car, but probably your bank account too. Someone was changing a tire at the side of the road which I imagine to be as a consequence of hitting the crater. Extra information supplied by the user The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A tennis ball (4-9.9cm/1.5-4") Which of the following best describes the location? : Driving lane Location: Balcombe Road, Crawley, RH10 7RZ Contact:
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 2 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Love Clean Streets on: 15/02/2020 18:26 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: thanks This is the same pothole that caused damage which I claimed for under Pothole Claim Reference . (Which has not been settled or responded to, except to acknowledge receipt.) It was “repaired” just beforeChristmas but is back, so obviously, a proper repair is now required. Last time, dozens of cars were damaged but this pothole could have and might cause a serious accident. URGENT ACTION REQUIRED! Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Driving lane Location: Woodside Balcombe Road, Crawley, RH10 5NY Contact: Enquiry No.: Logged by: Firmstep Prod on: 15/02/2020 17:51 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: Vehicle encountered pothole Location: Balcombe Road, Crawley, United Kingdom, RH10 7RZ: 0.7 miles south of Contact: southbound M23 exit slip roundabout on B2036. Approx 50m North of Whitely Hill. Travelling southbound. Enquiry No.: Logged by: Love Clean Streets on: 15/02/2020 16:21 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Southbound on B2036 just prior to the houses at Whitley Hill. Large, deep, pot hole has re-opened over last week. Previous issue. Now large enough to be puncturing tyres..... again Extra information supplied by the user The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Kerbside Location: Woodside Balcombe Road, Crawley, RH10 7RZ Contact: Enquiry No.: Logged by: Love Clean Streets on: 14/02/2020 21:11 Officer: Alex Moss Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Situated just before the house on the left coming up the Balcombe Road. Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Kerbside Location: Woodside Balcombe Road, Crawley, RH10 7RZ Contact: Enquiry No.: Logged by: Love Clean Streets on: 10/02/2020 12:16 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Balcombe Road S/B about 50M before houses on the left at the top of the long hill up from the M23. Extra information supplied by the user The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A tennis ball (4-9.9cm/1.5-4") Which of the following best describes the location? : Driving lane Location: Woodside Balcombe Road, Crawley, RH10 7RZ Contact:
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 3 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Love Clean Streets on: 09/02/2020 15:08 Officer: Clive Buckler(MID)[JB] Service: `Love West Sussex Subject: Tree Classification: Request for service Enquiry Ref: Desc.: Balcombe Road just south of junction with m23 blocked by fallen tree. Extra information supplied by the user The problem with the tree is best described as being associated with... : The whole tree We monitor trees closely and would appriciate if you told us whether the tree appears... : Other (Please tell us more in the description field) Location: Balcombe Road, Crawley, RH10 5NY Contact: Enquiry No.: Logged by: Firmstep Prod on: 04/02/2020 11:13 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: Driving towards Crawley the pothole was unavoidable.Single lane road - unable to swerve out the way as ongoing traffic and unable to halt heavily due to cars behind.As approaching the pothole i slowed down to a safe speed without compromising others safety but the pothole is very large and deep so could not avoid it. Location: Balcombe Road, Crawley, United Kingdom, RH10 7RZ: Crawley bound on b2036 Contact: (pin locates the pothole roughly) Pothole is on the left of the lane (single lane) Enquiry No.: Logged by: Love Clean Streets on: 03/02/2020 22:20 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Large pothole on left hand side of the carriageway when travelling northbound. Previous repairs have failed. Extra information supplied by the user The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Driving lane Location: Balcombe Road, Crawley, RH10 4SW Contact: Enquiry No.: Logged by: Love Clean Streets on: 31/01/2020 09:21 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: I reported earlier after hitting this in dark last evening and just went to take photo; it is quite terrible how you can see the number of times this pothole plus has been inadequately dealt with, wasting time and money. This extremely busy road for vehicles heading north and for junction 10A of M23 is clearly breaking up all around and needs a far larger patch than keeps being applied. I just witnessed several cars hitting this even in daylight because it is on a downward slope and usually drivers are applying brakes for the roundabout ahead and not paying as much attention to road surface but the traffic coming off M23 at the roundabout. The problem with this pothole at this stage and that makes it so damaging to vevicles tracking and rims is that a half of the tarmacadam from previous lightweight repair has come out and left a vertical wall about 6-inches down to hardcore and the thud I got last night was teeth shattering. My car is fairly robust, a Volvo SUV but, god knows what damage it will be doing to Fiat 500s, Minis or similar ! Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Driving lane Location: Balcombe Road, Crawley, RH10 5NY Contact: Enquiry No.: Logged by: Love Clean Streets on: 30/01/2020 19:26 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Pothole that I have made a claim against regarding damage to my car on 20/12/19 and was filled in that evening is opening up again, I passed it today and there was an obvious hole on the south bound side of the road Extra information supplied by the user The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A golf ball (less than 4cm/1.5") Which of the following best describes the location? : Driving lane Location: Woodside Balcombe Road, Crawley, RH10 7RZ Contact:
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 4 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Love Clean Streets on: 29/01/2020 07:38 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Heading towards Crawley in the left lane past the cowdry Arms and the second round speed sign there is a big pot hole Extra information supplied by the user The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A tennis ball (4-9.9cm/1.5-4") Which of the following best describes the location? : Driving lane Location: Balcombe Road, Balcombe, RH17 6QD Contact: Enquiry No.: Logged by: Love Clean Streets on: 27/01/2020 15:53 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: near to junction between London road and Ballcombe Road. Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Kerbside Location: ballcombe road near junction with Ballcombe road Contact: Enquiry No.: Logged by: Love Clean Streets on: 23/01/2020 14:20 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: South bound carriageway under nearside wheel. Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A tennis ball (4-9.9cm/1.5-4") Which of the following best describes the location? : Driving lane Location: Balcombe Road, Crawley, RH10 5NY Contact: Enquiry No.: Logged by: Firmstep Prod on: 19/01/2020 21:52 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: I was travelling behind a steady stream of traffic travelling from the M23 to Cuckfield, with cars coming in the opposite direction, when there was an almighty bang and my whole steering wheel swung to the left. I knew then I had smashed down a pothole firstly believing that my suspension had been damaged but very quickly realising that I had blown out my tyre. I limped along to the Cowdray Arms carpark as it was too dangerous to just pull over with no layby on a busy, unlit road. I then realised that the carpark already had other cars in it that had equally burst a tyre on the pothole. I immediately phoned highways to report the incident to try and stop any others coming to the same fate. The lady I spoke to at 16.32 for 13 mins 56 seconds, after locating the incident, said that it had already been reported multiple of times and I said that it needed to be prioritised as at least 10 cars, by that stage, had already been damaged. She was desperately trying to do so but for whatever reason seemed unable to escalate the incident. My partner then changed our front near side tyre, which had just been replaced on the 13/11/19 with full tracking carried out, with our spare. Once fixed, which took a time, we then drove back up the Balcombe road towards the M23 then back round again in the direction of Cuckfield to take photos of the hole. We were completely shocked at the number of cars that this hole had caused damage to and when we had stopped we knew that the pothole had been reported to or known to Highways as there was a white spray mark round it. The pothole was enormous and had no way deteriorated in a short period of time but had been allowed to get worse to the extent that it was around inches deep and at least 2 feet wide and 3 feet long. Its a disgrace and someone, especially a motorcyclist or cyclist could have been killed. Location: Balcombe Road, Crawley, United Kingdom, RH10 7RZ: Travelling from the M23 to Contact: Cuckfield on the Balcombe Road B2036, it was around 150 yards before the Cowdray Arms just after a road sign, I think warning of deer. Enquiry No.: Logged by: Firmstep Prod on: 15/01/2020 14:49 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: I was driving on the B2036 after coming off the M23 at junction 10a to my next job when I hit the pothole. This resulted in both my passenger side wheels and tyres. Location: Balcombe Road, Crawley, United Kingdom, RH10 7RZ: The incident occurred Contact: approximately 500m from the Junction 10A of the M23 on the B2036. As indicated on the MAP.
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 5 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Love Clean Streets on: 10/01/2020 18:45 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: pothole when travelling towards crawley Extra information supplied by the user Which of the following best describes the location? : Driving lane The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A tennis ball (4-9.9cm/1.5-4") Location: Balcombe Road, Crawley, RH10 5NY Contact: Enquiry No.: Logged by: Firmstep Prod on: 08/01/2020 23:05 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: Travelling at approximately 35-40 mph with a reasonably heavy traffic flow. The vehicle in front of myself struck the pot hole but was unscathed it seemed, where I unfortunately received an instant blow out and was forced to make an emergency stop. The fact of it being dark, drizzling and heavy traffic were all factors working against myself when this incident occurred. Given my years of driving and this being the first pot hole related damage I would call myself lucky, however this was still avoidable I feel given the size the pot hole had become. Location: Balcombe Road, United Kingdom: On the road travelling towards Balcome village Contact: approximately 500 yards before the Cowdray Arms Public House Enquiry No.: Logged by: Love Clean Streets on: 08/01/2020 19:05 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: 1 Desc.: Very deep pothole, has already punctured my tyre on e Extra information supplied by the user Which of the following best describes the location? : Kerbside The width of the pothole is best described as being similar to... : A dinner plate (15-30cm/6-12") The depth of the pothole is similar to... : A tennis ball (4-9.9cm/1.5-4") Location: Balcombe Road, Crawley, RH10 4SW Contact: Enquiry No.: Logged by: Firmstep Prod on: 08/01/2020 16:39 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: While driving south on the B2036 my passenger wheels hit the pothole which was full of water, I was behind another car driving at about 35mph and there was not time or space to avoid the hole Location: Balcombe Road, Crawley, United Kingdom, RH10 7RZ: The pothole was Contact: approximately 0.4 miles north of the Cowdray Arms public house (RH17 6QD) on the south bound side of the B2036 (Balcombe Road) Enquiry No.: Logged by: Love Clean Streets on: 07/01/2020 18:00 Officer: Clive Buckler(MID)[JB] Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: dangerous pothole Extra information supplied by the user Which of the following best describes the location? : Driving lane The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Location: Balcombe Road, Crawley, RH10 5NY Contact:
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 6 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Firmstep Prod on: 05/01/2020 22:35 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: I was driving along the Balcombe Road in the direction of Haywards Heath; it was dark and raining a little (had been very heavy rain that day - it was the day the M23 flooded). There was a loud bang and I realised I must have hit a pothole. I had only had new tyres fitted a few days earlier so hoped the tyre might have been ok but it quickly became apparent it wasn't as the warning light came on. I pulled into the Cowdray Arms car park where I found other drivers who had suffered the same fate and more continued to enter the car park after me. It was impossible to see the pothole in those conditions. Location: Crawley, United Kingdom, RH10 7RZ: On the Balcombe Road, between the Contact: roundabout at the top of Junction 10A off the M23 and the Cowdray Arms pub - there is a layby just past where the pothole was situated (which a lot of damaged cars pulled into immediately afterwards). Enquiry No.: Logged by: Love Clean Streets on: 03/01/2020 14:18 Officer: Clive Buckler(MID)[JB] Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: Very large and deep pothole towards the centre of the lane making it impossible to avoid when traffic is coming in the other direction. Extra information supplied by the user Which of the following best describes the location? : Driving lane The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Location: Woodside, Balcombe Rd, Crawley RH10 7RZ, UK Contact: Enquiry No.: Logged by: Love Clean Streets on: 03/01/2020 10:04 Officer: Clive Buckler(MID)[JB] Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: B2036 from Balcombe towards Cowdray Arms - on left hand side by cottages Extra information supplied by the user Which of the following best describes the location? : Driving lane The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : Please select Location: B2036 Balcombe Road Contact: Enquiry No.: Logged by: Firmstep Prod on: 28/12/2019 15:01 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: I was driving south on the B2036 as above when suddenly there was a loud noise and heavy jolt from the front passenger underside of my car. Immediately I got a warning on my dashboard to say the front passenger tyre was punctured. I pulled over to a safe place to inspect the damage and the tyre was completely flat. It was obvious that I had driven over a large pothole. I put my hazards on and drove slowly and safely a short distance further south and pulled into the car park of The Cowdray Arms. Upon arrival in the car park there were approximately 6 other drivers in the car park, also with flat tyres. I spoke to them and they had all hit the same pothole. My car does not have a spare tyre fitted so I was unable to replace it to continue my journey. A short while later a local mobile tyre company (More Than Tyres Limited - Haywards Heath) arrived in the car park to assist another driver and I asked if he was able to look at my tyre. He agreed and advised the tyre was beyond repair and had to be replaced. I asked if he would be able to replace my tyre with the cheapest one available to fit my car. He agreed and after finishing assisting the other driver, he returned to his depot to collect the tyre. He then came back, fitted the tyre and I had to pay ??170.00 (receipt attached). While my repair was being carried out the Sussex police arrived as one of the other drivers had reported the incident. The lady constable gave me an incident card and a reference number and mentioned there had been 25 similar incidents reported that afternoon / evening with the same pothole. She also mentioned in the time since my incident happened, the council had been out to mend the pothole. Once my tyre was replaced I was able to continue my journey home, this was around 7pm. Location: Balcombe Road, United Kingdom: On the B2036 heading south in the direction of Contact: The Cowdray Arms / Balcombe.
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 7 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Firmstep Prod on: 23/12/2019 18:07 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: I have dash cam footage of the entire event. Travelling southbound on the B2036, my car hit a large pothole which caused serve damage to two tyres - one of the tyres punctured and shortly after hitting the pothole the 'under inflated tyre' alarm was indicated. I pulled into Nymans Garden centre to change the tyre. The dash cam clearly shows the exact location of the impact - Image 2 attached. The dash cam also measures G force shock and the moment of the impact can clearly be seen on the graph on image 1. Image 3 show a hubcap on the road shortly after the pothole from another car - showing that damage was happening to other vehicles. Image 4 shows a broken down vehicle around 20meters after the pothole which had clearly sustained damage. Location: Crawley, United Kingdom, RH10 7RZ: Cuffs Hill Road B2036, approx 150m from the Contact: M23 roundabout junction 10A Enquiry No.: Logged by: Love Clean Streets on: 22/12/2019 20:10 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: On B2036 south of M23 junction 10A on north bound carriaway. Large potehole in extremely dangerous place. Extra information supplied by the user Which of the following best describes the location? : Driving lane The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Location: Contact: Enquiry No.: Logged by: Love Clean Streets on: 20/12/2019 18:01 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: B2036 Balcombe Road between cuffs Hill and the cowdray arms Extra information supplied by the user Which of the following best describes the location? : Driving lane The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Location: Rh176qd Contact: Enquiry No.: Logged by: Love Clean Streets on: 02/12/2019 13:14 Officer: Clive Buckler(MID)[JB] Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: very deep hole directly in line of car tyres at a still quite fast part of the road Extra information supplied by the user The width of the pothole is best described as being similar to... : A car tyre (30-60cm/12-24") The depth of the pothole is similar to... : A can of beans or larger (more than 10cm/4") Which of the following best describes the location? : Driving lane Location: Balcombe Rd, Crawley Down, Crawley RH10 7RZ, UK Contact: Enquiry No.: Logged by: Firmstep Prod on: 27/11/2019 10:49 Officer: Claims Printing Service: Complaints Subject: Property damage claim Classification: Complaint Desc.: Vehicle or motorcycle damage: A significant pothole has appeared, as the road is approaching down towards the roundabout, in the rain, you could not see the pot hole from the approach. Location: Balcombe Road, Crawley, United Kingdom, RH10 7RZ: As you approach the Contact: roundabout from the single carriage road, the road widens slightly into two lanes. The pot hole that has appear is in the left hand lane
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 8 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Love Clean Streets on: 27/11/2019 10:27 Officer: Clive Buckler(MID)[JB] Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: I use this road every day and haven't noticed this before. I think the heavy rain has created a significant pothole towards the approach to the roadabout as the road goes into two lanes approaching it. The has caused significant damage to my tyre.
I do not know the actual size as it the road was wet and it was raining, but enough for me to notice it and to tried to avoid it. When i hit it you could tell it was significant through the impact it had. Width: A car tyre (30-60cm/12-24") Depth: A can of beans or larger (more than 10cm/4") Driving lane Location: Balcombe Road, Crawley, RH10 4SW Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Job Number: 70538153 Defect Number: 4037095 Enquiry No.: Logged by: Love Clean Streets on: 27/06/2019 18:37 Officer: Mid-Sussex Pothole Stack Service: `Love West Sussex Subject: Pothole Classification: Request for service Enquiry Ref: Desc.: A hole has developed on the left hand side of the northbound carriageway near the national speed limit sign. Kerbside Width: A saucer (15cm/6") Depth: A tennis ball (4-9.9cm/1.5-4") Location: 34 Whitely Hill Balcombe Road, Balcombe, RH10 5NY Contact: Enquiry No.: Logged by: Contact Centre on: 05/06/2019 10:19 Officer: Mid-Sussex District Service: Carriageway Subject: Trees Classification: Request for service Desc.: Tree fell across carriageway and caller said (no name) it fell on his car.tree was moved to the side of the road but needs moving. #Issue Type : Fallen tree #Is it obstructing visibility? : No #Is it touching overhead cables? : No #Size of tree or branch : . Location: Just before reaching the Cowdray Arms pub at the junction with Paddockhurst road Contact: CONTACT CENTRE - ANONYMOUS 2019 Enquiry No.: Logged by: Jackie Boxall on: 07/02/2020 12:08 Officer: Mid-Sussex District Service: Carriageway Subject: Other Classification: Request for service Desc.: see letter in attachment Location: balcombe road Contact: Enquiry No.: Logged by: Laura Walder on: 04/02/2020 12:33 Officer: Clive Buckler(MID)[JB] Service: Carriageway Subject: Potholes Classification: Request for service Desc.: Caller is reporting a pothole which is next to a previously repaired hole. He said it is approx. 9in deep and very long. She said it has opened up where the repair is next to it. It is to the side of the road but if something is coming the other way you cant avoid it. Location: 100 yards from the roundabout with the exit off the M23 Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Job Number: 898785 Defect Number: 4045479 Enquiry No.: Logged by: Elizabeth Cantrell on: 04/02/2020 09:30 Officer: Mid-Sussex Pothole Stack Service: Carriageway Subject: Potholes Classification: Request for service Desc.: Large pothole Category: Potholes Very long pothole, this was 1at logged Nov 2019, filled in early Jan 2020 & now already back to a very dangerous pothole, especially on a motorcycle, down hill approving a round about. This requires a proper repair not just some loose filling, that's a waist of time & money. Location: Location: Contact: Easting/Northing: 530013/135234 (51.101677, -0.144467) Nearest road to the pin placed on the map (automatically generated by Bing Maps): Balcombe Road, Crawley, RH10 5NY
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 9 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: James Carter on: 29/01/2020 09:20 Officer: Mid-Sussex Pothole Stack Service: Carriageway Subject: Potholes Classification: Request for service Desc.: pothole, no dimensions given, vehicle wheel tyre damage. No other details Location: n/bound approaching roundabout near the 30 mph speed limit sign. Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: Abigail Holdsworth on: 28/01/2020 13:23 Officer: Clive Buckler(MID)[JB] Service: Carriageway Subject: Condition Classification: Request for service Desc.: Location: From the M23 Junction 10a heading towards Paddock hall road. This whole section Contact: is very uneven and potholed it looks like it needs re-surfacing. Caller has witness a cyclist come off his push bike in this area as road so uneven and lifted in sections. Plot Number: .00 Feature Id - Location: Feature Type: Enquiry No.: Logged by: Tracie Blissett on: 20/01/2020 13:26 Officer: Clive Buckler(MID)[JB] Service: Carriageway Subject: Potholes Classification: Request for service Desc.: On 26th December 2019 I was traveling from Hayward’s heath to Watford to take my girlfriend home in the evening and on the B2036 just before the roundabout before coming onto the m23 where the delta force paintball south London is, I hit a massive pothole which I couldn’t see as it was raining. And as I came onto the m23 about a mile down the motorway my tyre pressure light came on and I pulled over at the Tesco fuel station not far from it and my tyre was completely flat. I had to put a space saver on and drive all the way back to my home address in Littlehampton as it wasn’t safe to drive it all the way back up to Watford. The next day I took my tire off and noticed not only had the pothole popped the tire but it also cracked my alloy. The road is not a safe place to stop to take pictures at the time and I have not been back up there to attempt to. Am I entitled to claiming any compensation for the damage to my alloy and tire?
Please find attached images showing the damage and rough location of the incident. Location: heading north towrds delta paintball Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: Carrie-Anne Hart on: 14/01/2020 11:47 Officer: Clive Buckler(MID)[JB] Service: Carriageway Subject: Ironworks Classification: Request for service Desc.: Very loose manhole cover. When driven over it makes an extremely loud noise. The caller went back to look at the defect the next day, he said both sides of the cover are there but one side has lifted slightly. did not want to provide a telephone number. Location: Northbound, between the left hand turn to Handcross and the Cowdray Arms. Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: Sally Trent on: 02/01/2020 13:48 Officer: Claims Printing Service: Carriageway Subject: Potholes Classification: Request for service Desc.: At around 9.15pm on the 27th Dec hit a large pothole. This shredded her front passenger Tyre that was only replaced in November. Would like to make a claim. Reported this to the police, ref The pothole was repaired by the following day. Location: about a 100 yards back from Balcombe road roundabout (south) Contact: Enquiry No.: Logged by: Chris Peal on: 30/12/2019 15:31 Officer: Clive Buckler(MID)[JB] Service: Emergency Subject: Pothole Classification: Request for service Desc.: caller said that there is a pothole approx. size 3 foot long 2 foot wide and 8 to 10 inches deep Location: Approx 300 yards from Cowdray Arms Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: Lesley Gladman on: 23/12/2019 08:11 Officer: Richard Speller (MID)[JB] Service: Information request Subject: Email response requested Classification: Request for information Desc.: Letter to Matt Davy regarding compenstaton - see attached for full details. Location: Construction of a Roundabout - 12 weeks from 22/06/20. Contact: Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 10 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Tracie Blissett on: 20/12/2019 16:43 Officer: Mid-Sussex Pothole Stack Service: Emergency Subject: Pothole Classification: Request for service Desc.: has called to report there is a large pothole which has damaged her car - there are 6 other cars there damaged - unspecified deep pothole. On s/bound c/way. . Anxious for prompt repairs. WIll claim Location: 200yds before Cowdray arms heading towards balcombe Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: James Carter on: 20/12/2019 16:29 Officer: Clive Buckler(MID)[JB] Service: Carriageway Subject: Potholes Classification: Request for service Desc.: unspecified deep pothole which has caused tyre/wheel damage to three vehicles in quick succession. On s/bound c/way. . Anxious for prompt repairs. WIll claim Location: approx. 500 yards north of Cowdray Arms pub Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: Chris Peal on: 20/12/2019 11:09 Officer: Crawley Pothole Stack Service: Carriageway Subject: Potholes Classification: Request for service Desc.: caller said that there is a pothole in the road size unknown but has damaged his tyre. Location: about 150 metres from Junction 10 A roundabout Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: Jane Richards on: 20/12/2019 08:40 Officer: Jane Richards (BB) Service: Emergency Subject: Other Classification: Request for service Desc.: Flooding Location: Jct Radford Road Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Job Number: 893158 Defect Number: 4040004 Enquiry No.: Logged by: Chelsea Sandford on: 06/02/2020 13:50 Officer: Mid-Sussex Pothole Stack Service: Carriageway Subject: Potholes Classification: Request for service Desc.: customer said it was dark so isn't certain on measurements 18 inches in width and deep as it burst tyre. Location: around 100 yards before roundabout heading into maidenbower Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Enquiry No.: Logged by: Chelsea Sandford on: 06/02/2020 11:22 Officer: WSCC Highway Claims Service: Carriageway Subject: Potholes Classification: Request for service Desc.: Customer said it was dark so could see how wide of deep it was but has done damage to tyre. Location: Just as you are approaching the roundabout heading into maindenbower closer Contact: towards the side of the road. Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature
Report generated by : Paula Buckland 12:35:38 24/04/2020 Street History Report Page 11 of 11 Effective: 17/02/2019 to 17/02/2020 Display Action Officer: Yes Street: BALCOMBE ROAD (25600157)
Customer Services Enquiry No.: Logged by: Chelsea Sandford on: 13/01/2020 15:56 Officer: BalfourBeattyLivingPla(BB)[BB] Service: Carriageway Subject: Potholes Classification: Request for service Desc.: Southbound carriageway. Two pot holes co-located prior to brow of the hill. Measuring about 100 cm x 20 cm and 15 cm deep. Category: Potholes These pot holes have been here for more than 4 weeks and are doing untold damage to vehicles. Location: Location: Contact: Easting/Northing: 530088/135020 (51.099737, -0.143466) Nearest road to the pin placed on the map (automatically generated by Bing Maps): Balcombe Road, Crawley, RH10 4SW Nearest postcode to the pin placed on the map (automatically generated): RH10 7NY (487m away) Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Job Number: 895656 Defect Number: 4042401 Enquiry No.: Logged by: Nicole Scott-Cannon on: 20/12/2019 13:57 Officer: Emergency Response South 01[G] Service: Emergency Subject: Pothole Classification: Request for service Desc.: Very large pothole which has burst a few tyres so far Police Ref Location: 500 yards from The cowdray arms Contact: Plot Number: 9,999.00 Feature Id - Location: Feature Type: Whole Street Feature Job Number: 893279 Defect Number: 4040122
Report generated by : Paula Buckland 12:35:38