One of the region nest duty free shops, delivering an exceptional travel retail experience IRAQ Is a country in Western Asia that bordersTurkey to the north, Iran to the east, Kuwait to the southeast, Saudi Arabia to the south, Jordan to the southwest, and Syria to the west. The capital, , is in the center of the country.

Jordan from the south west

Syria from the west

Turkey from the north

Iran from the east

Kuwait from the southeast

Saudi Arabia from the south

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Iraq PROVISIONS OF IRAQ

• Al-Anbar • Kirkuk

• Babil (Babylon) • Maysan

• Baghdad • Al-Muthanna

• Al-Basrah • An-Najaf

• Dhi Qar • Ninawa (Nineveh)

• Diyala • Al-Qadisiyyah

• Dohuk • Salah ad-Din

• Erbil • As-Sulaymaniyah

• Karbala • Wasit

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Baghdad Iraq Baghdad the capital of the Republic of Iraq, as well as the coterminous Baghdad Province. The population of Baghdad, as of 2011, is Aerial view of Baghdad approximately 7,216,040, making it the largest city in Iraq, the second largest city in the Arab world (after Cairo, Egypt), and the second largest city in Western Asia (after Tehran, Iran). According to the government, which is preparing for a census, the popula- tion of the country has reached 35 million, with 9 million in the capital.

Located along the Tigris River, the city was founded in the 8th century and became the capital of the Abbasid Caliphate. Within a short time of its inception, Baghdad evolved into a signi cant cultural, commercial, and intellectual center for the Islamic world. This, in addition to housing several key academic institutions (e.g. Tigris River the National Museum of Iraq House of Wisdom), garnered the city a worldwide reputation as the "Center of Learning". Throughout the High Middle Ages, Bagh- dad was considered to be the largest city in the world with an estimated population of 1,200,000 people. According to some archeologists it was the rst city to reach a population over one million inhabitants. The city was largely destroyed at the hands of the Mongol Empire in 1258, resulting in a decline that would linger Swords of Qadisiyah through many centuries due to frequent plagues and multiple Al-Kadhimiya Mosque successive empires. With the recognition of Iraq as an independ- ent state (formerly the British Mandate of Mesopotamia) in 1938, Baghdad gradually regained some of its former prominence as a signi cant center of Arab culture.

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Iraqi Kurdistan, the Federal state of the The unique cradle of civilization was home to northeastern area of Iraq has been praised the rst Kurdish ancestor. Archeologists found as a paradise on earth in Middle Eastern Kurds pioneered agriculture, weaving, pottery, literature. It is surrounded by rugged moun- and metal work. tains and beyond the rugged terrain, ravines and natural springs lays Iran to the east, However, somewhere in the glooms of history, to the north, Syria to the west and the Kurdish way of living became lost and it the rest of Iraq to the South. Kurdistan is wasn’t until atrocities shocked the world then simply the immense mountainous area every nation in the world asked, “Kurds? Who where the borders of Iraq, Iran, and Turkey Are They” join. There is a famous expression in Kurdish, “No friends but the mountains.” After centuries of Kurdistan has almost never had a country of conquerors in the region, the Kurds started to its own, although from 1920 to 1923 an inde- resist the repression. Kurds live within their pendent Kurdistan existed. The country was beloved mountains, in hopes to preserve their divided in 1923, between present day Iraq dearly loved culture, their treasured language and Turkey. They have struggled to be an and their precious lives. independent nation and after years of heav- ing ghting between the Kurdish opposition These days, Kurdish people are very friendly and the Iraqi government, the establishment and Kurdish culture is famous for hospitality and was the Kurdistan Region of Iraq was set in generosity. You can knock at anyone’s door and March 1970. Today, the capital is Erbil and they will welcome you in. On the street, they will the region is governed by the Kurdistan start talking to anyone and make friends with Regional Government. anybody.

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Many visitors journey through Kurdistan for the Biblical chronicles. Many abundant prophets like Nahum, Jonah, Habakkuk, and Daniel are all buried within the borders of Kurdistan. In Amadiya, an ancient city, the Magi (known as the wise) began their quest when they followed a bright shining star, appearing in the sky at that time.

Kurdish culture lays into their historic roots. It’s the pride of its people and some visitor’s reason to journey to Kurdistan. Kurdish music and songs are epic in nature, which are ballads recounting the heroic tales of past Kurdish heroes. Kurdish dance is similar to those from Lebanon and the Balkans. Kurdish folklore dances distinguish them from neighboring populations. The beauty of Kurdish designs is the full of all-over oral motifs and geometric patterns. For whatever reason one decides to travel to Kurdistan, they will not escape nor hate the richness of Kurdish culture.

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Kurdistan has undergone immense economic growth Since 2003 the stronger economy of Iraqi Kurdistan since international sanctions were lifted. It’s quickly grow- attracted more than 100,000 works from other regions of ing into a regional economic powerhouse. Currently, Iraq. And since 2001, the per capita income was 28% Iraqi Kurdistan has the lowest poverty rates in Iraq. The higher than in the rest of Iraq. region’s economy is dominated by the oil industry and is Recently, the Kurdistan Regional Government has taken investing opportunities to span every sector, including steps to facilitate more opportunities. It has passed laws agriculture and tourism. The region has a more devel- and regulations, and promotes foreign venture. oped economy in comparison to other regions of Iraq, due to the relative peace.

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ADMINISTRATIVE Dahuk (Duhok) DIVISIONS OF KURDISTAN, IRAQ

Iraqi Kurdistan is divided into three gover- norates; Duhok, Erbil and Sulaymaniyah. Each of these governorates is divided into districts and there is a total of 26 districts. Each district is divided into sub-districts. Governorates have a capital city while districts and sub-districts have district centers. Governorates of Iraqi Kurdistan:

1. Sulaymaniyah (Silêmanî) 2. Erbil (Hewlêr) 3. Dahuk (Duhok) Erbil (Hewlêr) Sulaymaniyah (Silêmanî)

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Kurdistan Iraq Largest cities in Kurdistan Region Iraqi Kurdistan refers to the three Kurdish northern Iraqi Provinces. The three Kurdish Provinces are Duhok, Erbil, and Sulaymaniyah. While the city Kirkuk is largely inhabited and controlled by Kurds, it still is not under the rule of the Kurdistan Regional Government.

CITY GOVERNATE Hawler Erbil Sulaymaniyah Sulaymaniyah Duhok Duhok Germian Sulaymaniyah Zakho Duhok Rewandiz Erbil Helebce Sulaymaniyah Ranye Sulaymaniyah Soran Erbil Semel Duhok Koye Erbil Akre Duhok

While the Kurdistan Region has an increasing urban population, it has a signi cant rural population. The following list is an incom- plete list of the largest cities within the three governorates which are currently under control of the Kurdistan Regional Government. Main cities of Kurdistan Region; borders of region are presented in accordance with of cial view of Kurdistan Regional Government.

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Khanzad castle on the Erbil - Shaqlawa road dates back to the Lake in Sami Abdul Rahman Park Soran Principality period when Kurdistan was ruled by a number of principalities. Rabban Beya monastery is a one-hour climb over mountain paths. There are two large highly engraved cave-like chambers that date back to the fourth century AD. Shaqlawa resort is 51 km north of Erbil and is a popular week- end and holiday destination with a great fresh produce market. Gali Ali Beg ravine and waterfall is 130km from Erbil, a popular place for recreational picnics. Bekhal Resort is another small Erbil citadel dates back 6,000 years BC and forms the original water resort 140km from Erbil and a short drive from Gali Ali boundaries of the city. Erbil is one of the oldest continually Berg. inhabited cities in the world. Pank Resort offers small holiday villas in a park with funfair • Sami Abdul Rahman Park is a large municipal park built on rides and attractions, surrounded by mountain views. the site of a former Ba’ath military base. Korek mountain ski resort, including cable cars, is the rst resort • Qaysari bazaar is Erbil city’s traditional market, selling of its kind to offer snowsports and modern facilities in the moun- household goods, food, textiles, gold and souvenirs. tains of Kurdistan. • Sheikh Chooli minaret in the western district of Erbil was built by Sultan Mudhaffarudeen and dates back to the early Islamic era. The minaret is the focal point for the recently developed Minara Park.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Kurdistan Iraq Duhok and surrounds Saint Ith Llaha Church, just west of Dohuk, is the oldest Amadia Town church in the region and dates back to 500AD. Amadiyah, 90km north east of Dohuk, dates back to the Assyrian Period and is a former principality. Amadiyah’s minaret is 30 metres high, with views from the top of the nearby mountains and valleys. Amadiyah citadel is located on the eastern side of Amadiyah city. Slemani and surrounds Slemani museum, located on Salim Street, houses local items that date back thousands of years. It is one of the richest museums in the Region. The Red House Museum, which was a detention centre under Saddam Hussein's Ba'ath regime, shows how its detainees lived, and recounts the genocidal campaigns against the Kurds in Iraq. Dokan Lake, 70km west of Slemani, is a local resort with hotels, restaurants and holiday chalets.

Slemani museum Darbandikhan dam 65km south east of Slemani also has tourist cabins, restaurants, leisure facilities. Ahmadawa resort, known for its springs, waterfalls and orchards, is a popular summer escape for locals and tourists.

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Travel by car in the Kurdistan Region is very simple and generally safe. Private cars and drivers are availa- ble, but they can be expensive. Taxis are a far more economical option, and they are readily available on most major roads in all the cities. A ride to or from almost anywhere in the cities normally costs some- where between 3-7,000 ID, and you can catch a seat in a shared taxi between any of the major cities for 10-30,000 ID depending on the distance—just ask a city taxi driver “garajee + the name of city/town where you want to go". There are generally two types of taxis in the cities. Some are painted orange and white, while others are painted a light tan colour. The light tan taxis are driven by government vetted drivers, and they are considered to be safest—these cars are usually newer and cleaner also.

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The town of Shaqlawa Gali Ali Beg Canyon

The Kurdistan Region is an ideal destination for those seeking restaurants and hotels. Further away deeper into the moun- unspoiled mountain scenery and ancient archeological sites off tains and gorges, Gali Ali Beg and Bekhal waterfalls and the the beaten track. During the Kurdistan Region’s long hot water source at Jundyan offer beautiful scenery and a place to summers, visitors and locals can enjoy the cooler weather of stop and enjoy lunch or a drink at the outdoor restaurants, or Kurdistan’s hillside resorts. simply sit down to enjoy your own picnic in a quiet spot. The town of Shaqlawa, about 50 kilometres from the capital Take a drive through the deep gorge called Gali Ali Beg, along Erbil, lies at the base of Mount Safeen which is nearly 2,000 the famous Hamilton Road that passes through some of the metres high at its peak. It has several fruit orchards, a food market, nest scenery in Kurdistan. At the end of the gorge is the hillside town

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Kurdistan Iraq Countryside Locations of Rawandoz, which was the capital of Soran principality The best time to visit Kurdistan is March when people celebrate until the 19th century. Visitors in Rawandoz can stay in Nawroz, the New Year marked by the spring equinox, by having chalets or in holiday homes in Pank Resort. The resort picnics and dancing in the hills and valleys. In October and hosts rides and a roller-coaster sledge ride, and is November, the weather is very pleasant and still warm enough to surrounded by mountain views. enjoy sightseeing. At Haji Umran, where you will nd the Kurdistan Region’s highest mountains, the spa water is renowned locally for treating ailments and the highlands usually remain green through summer. About 70 kilometres from Slemani, the picturesque Dokan and Derbendikhan lakes are lined with cabins for visitors to enjoy boating or swimming. The lakes are a result of hydroelectric power dams built decades ago. At Ahmada- wa, east of Slemani, springs form several waterfalls surrounded by walnut, pomegranate and g trees, attract- ing visitors to their cool shade. In Duhok province at Silav resort, open-air restaurants provide a view looking up to the nearby ancient town of Amedi (Amadiyah), which sits atop a two-kilometre wide plateau. Muslims and Christians have lived alongside Derbendikhan lake each other for centuries in this small town. In former times, it was also home to a thriving Jewish community. Amadiya offers a wonderful view of the nearby valleys and gorges.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Kurdistan Iraq Cities Erbil and Slemani each have a museum holding collections of antiqui- ties, statues and remains from the Region, while Duhok Traditional Museum displays Kurdistan’s folklore and heritage. Inside the ancient citadel of Erbil, you will nd a beautiful traditional rugs and textiles at the Kurdish Textile Museum. The museum also showcas- es and preserves textile techniques by traditional tribes and endangered nomads of Kurdistan. The citadel offers great views over the city. Erbil also bene ts from an archeological museum and near the town centre is the Sheikh Chooli Minaret, built by Sultan Mozafared and inscribed with Ku c calligraphy. Sami Abdul Rahman Park, stretching over many hectares, is the ideal place to enjoy greenery, peace and quiet without having to leave the city. Slemani, Kurdistan's cultural capital, has a bustling bazaar as well as the modern Altun shopping centre and a bowling alley. At the large Azadi Park, children can use the playground, swimming pool and arti cial lakes. The public garden in the city centre features statues of poets and writers. Erbil has been named the 2014 Arab Tourism Capital by the Arab Coun- cil of Tourism. The city plans to host at least 40 different events and activ- ities in 2014, ranging from skydiving, ice-skating, and a marathon, to traditional Kurdish arts and culture. The Kurdistan Region's three main cities are developing rapidly, and now have modern shopping malls for visitors who want to go to cafes offering internet access and looking for international retail brands.

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The security situation in the Kurdistan Region in Iraq is very different from the rest of Iraq. Not a single coalition soldier was killed in the Region during the Iraq war beginning in 2003. The of cial Regional guard, the Peshmerga forces, are highly trained and experienced in providing security. The Asayish (or police security force) work in close cooperation with the Peshmerga (or regional guard) to provide compre- hensive protection against threats and help with routine police matters.

To maintain the level of peace in Kurdistan, there are checkpoints on the borders and city perimeters. Separate advice must be sought for travel throughout Iraq outside of the Kurdistan Region. the Peshmerga forces We also recommend that visitors consult travel advice issued by their country of domicile for visiting other parts of Iraq.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Kurdistan Iraq Currency The local currency is the Iraqi Dinar. US Dollars are also widely used. Exchange rates as of 10 March 2014:

1 US Dollar 1 Euro 1 British Pound = 1,162 Iraqi Dinars = 1,614 Iraqi Dinars = 1,942 Iraqi Dinars

Please be aware that there are currently few ATM machines or credit card facilities. Cash is the only method of payment in the vast majority of shops, hotels and restaurants. Ensure you take enough with you in US dollars or Iraqi dinars for all your expenses including the hotel bill. Exchange facilities are available at the airport, interna- tional hotels and exchange shops in the bazaars.

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Kurdish cuisine is based on lamb, chicken, rice and bread, and the use of many fresh herbs and vegeta- bles. Fish served in restaurants is often barbecued over an open re to make a traditional Iraqi dish called mazgouf. Fresh fruit or baklava, a Middle Eastern aky pastry and nut dessert, is usually served with sweet black tea, after the main course. While many types of fruit and vegetables are available throughout the year, seasonal and local products, such as wild asparagus, native rhubarb, green almonds and buffalo yoghurt, are highly prized and enjoyed. Black tea with sugar is the most popular beverage both inside and outside the home. Drinking alcohol in mod- eration is acceptable in some restaurants and hotels. Drunken and loud behaviour is frowned upon.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Kurdistan Iraq Kurdistan’s Growth Spark While the world was dealing with the huge global economic crises, the Kurdistani government registered about 8 percent growth in 2011. The center of this growth is Erbil. The economic climate in Erbil is booming. Powered by its rich oil & gas supplies, which is projected at forty ve billion barrels, Erbil is seeing unprecedented economic expansion. Erbil’s income per-capita is 50 percent greater than the remainder part of the whole country. This isn’t too bad for a region that just few years ago was Saddam Hussein’s regime in all its factors that contributed to the current situation. Many observers credit a big portion of the region’s economic growth to the security measures of the Kurdistan Regional Government. After the economic sanctions were lifted in 2003, the region’s economy began to bloom. Due to the increase in Erbil companies some are calling Erbil the next UAE Dubai. “This city is rising at a pace even quicker than the Emarati Dubai. Within 4 or 5 years, the Kurdistan region of Iraq will attain what the had attained in 20. It will change so much that no one could recognize it,” Cem Saffari said, who is the Turkish business development manager at the luxury Divan Hotel in Erbil. He moved to this company in Erbil from a comfy lifestyle in London because of the pioneering efforts seen in Erbil. The Divan Hotel is just one example of businesses popping up all over Erbil and attracting international employees. So what is the buzz about and which sectors and countries are bringing the most growth?

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The Kurdistan Region has two international airports: Erbil International Airport and Slemani International Airport. A new international airport is under construction in Duhok. Most ights operating from and the Middle East y directly to Kurdistan, without going via Baghdad. Several IATA scheduled carriers already y to Erbil, and more IATA airlines are expected to start ights there. Several charter companies also operate ights to Erbil or Slemani.

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EIA is not only a world class airport by technical standards, but also in passenger comfort. Many travelers connect between long Kurdistan’s great haul and regional ights. But Erbil is more than a transfer point; it natural resources of is growing in importance as a nal destination. oil, natural gas and The KRG has enacted favorable rules to attract foreign investors other minerals is creat- and to help citizens of the Kurdistan Region in exile return home. ing a ourishing and Domestic traf c, as well as regional traf c throughout the expan- rapidly growing sive Middle East, is rapidly growing. Both have contributed to the business environment. constant increase in traf c at Erbil International Airport, even while the rest of the world began the current slow down in 2009. Many expatriates from Iraqi Kurdistan are returning, feeding a booming construction sector. Jobs abound, as well as a strong The Erbil area has a stable belief in the future. water supply, and is Kurdish citizens living in exile are returning, bringing along experi- surrounded by lovely and ence and know-how from different countries and cultures. There accessible wilderness is an ever stronger need for ef cient air transport, for passengers lands, with greenery, clean as well as cargo. streams, waterfalls and These are some of the reasons that the Kurdistan Regional caves. This stands in stark Government (KRG) and EIA have constructed and equipped an contrast to other Middle airport for the future, with capacity for three million passengers, Eastern destinations, and and one of the world’s longest runways, designed to accommo- visitors will fuel an impor- date the Airbus A380 and cargo aircraft of that class. Our new tant tourism industry in airport is the culmination of the vision and strategy put in place in 2003. Kurdistan. Erbil is on the way to reclaim its historic position along one of the world’s most important trade routes.

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Erbil International Airport has the tenths longest runway in the world. It is able to operate planes even in the most challenging weather conditions. Cargo traf c is an important feature of EIA, and demand is growing rapidly. The new terminal features CIP areas for visiting business jets, and there is a separate VIP terminal for visiting dignitaries and diplomats. The new airport ful lls all modern environmental require- ments and has a separate environmental body addressing these questions. The airport is located close to central Erbil, eliminating long transfers to and from the airport, further reducing its environ- mental impact. The construction of Erbil International Airport was entirelly funded by the KRG.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Flights to the Kurdistan Region Erbil International Airport A winning design In 2003 the Kurdistan Regional Government(KRG) Erbil International Airport offers an exciting, light and airy environ- decided that Kurdistan should have its own gateway ment for passengers and airport users with urban comforts and to the world in Erbil, and the re-building of the old modern buildings military base began on the 1st of July, 2003. The work to modernize and improve the airport technical- Erbil International Airport is an exciting, light and airy design by Scott ly continued under the direction of KRG PM Mr. Wilson Group. Headquartered in the UK, the group is an award-winning Nechirvan Barzani, and on May 26, 2005, the airport integrated design and engineering rm, working both with natural and received its ICAO code ORER. constructed environments. Their projects span the globe and include natural landscapes, urban designs, buildings, roadways, railways, and The construction of Erbil International Airport has airports. been fully funded by the KRG at a total cost over 350 The main contractor is Makyol Cengiz, a major construction company million US Dollars. based in Turkey, in cooperation with the Ministry of Municipalities. The airport is built next to the old airport, previously a military base. With its short 2,800 meter runway and temporary terminal buildings, the need was great for a new airport, not just a new terminal.

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Background: On December 2003 the work was started by by a specialized Turkish company to construct Sulaymaniyah International Airport according to the ICAO speci - cations. It is planned to construct the airport through two stages: Stage One: Construction of Arrival, Departure and the VIP terminals. The work was completed on 15th June 2005. Stage Two: a) Construction of the following: b) Installation of the followings: • Aerodrome Control Tower. • Navigational Aids. • Runway with its lighting systems and markings. • Voice and Data Communication Systems. • Taxiways with their lighting systems and markings. • Air eld Lighting Systems. • Apron with all related lights and markings. • Visual Aids • Fire Fighting Station. This stage was nished on 4th Sept 2005 . • Meteorological Station with all related equipment. • Catering Building with all required equipment and facilities. • Cargo building. • Aviation Security Of ce. • Administration Building. • Car Park. • Aerodrome Fence with its related Guard Towers. • Service Road surrounding the airport. • potable & water treatment system

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The airport was opened for operations to all types of aircraft and all ights (Passengers and Cargo) on 20th July 2005

Airport Location

The airport is located North West of Sulaimaniyah city at a distance of approximately 15 km from city center. Its coordinates are: N 35˚ 33 38.88 E 045˚ 18 52.98 (located at the center of the runway)

Airport Area

The total area of the airport is approximately 13.5 square kilometers.

Airport Capacity

The total capacity of the airport terminals is 1.5 million passengers per year, with high possibility to be increased to 3 million passengers per year.

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Departure Terminal Arrival Terminal VIP Terminal

The airport has been opened for Total Area: 800 square meters Its Total Area is 250 square operations to all types of aircraft and Capacity: 300 Passengers meters with well furnished large all ights (Passengers and Cargo) on sitting room. It includes the followings: 20th July 2005 1.Waiting Hall Total Area: 1000 square meters 2. Immigration Desks and Of ces Capacity: 350 passengers 3. Bank and Post Of ce It includes the following: 4. Customs 1. Waiting hall 5. Shops 2. Information desk 6. Tourist Of ce 3. X-Ray machines 7. praying rooms 4. Immigration desks and of ces 5. Bank 6. Check Out Desks 7. Baggage Belts 8. Cafés 9. Shops 10. Restaurants

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Connecting Building Catering Building Cargo Building

It connects between the Departure Total area is 461 square meters. Total area 252 square meters. and Arrival Terminals and includes Equipped will all required equip- the followings: ment and facilities. 1. Airport manager of ce 2. Flight crew rooms 3. Flight operation of ce 4. Brie ng of ce (ATC and MET) 5. Medical facilities room 6. Meeting Hall 7. Staff restaurant 8. Control and monitoring room

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Air Traf c Control tower

Constructed on an area of about 82 square meters with 31 meters height. Designed to achieve the required vision for the Air Traf c Controller at all directions. The tower is equipped with all required equipment and facilities accord- ing to the ICAO standards.

Fire Fighting Station

Total area is 620 square meters. It is connected by designated roads to the runway, taxiways and apron. Designed to accommodate large Fire Fighting Trucks, Class Room, and Early Warning of ce and work shop.

Administration and Technical Building

Two oors building, constructed on an area of 1140 square meters, which includes the Director General’s of ce, admin- istration, nance, Engineering auditing and legal of ces.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com Flights to the Kurdistan Region Land border crossing to Kurdistan Region Overland entry into the Kurdistan Region is possible through Turkey. The suggested route is to y to Ataturk Airport and then take a two-hour domestic ight to Diyarbakir. (Turkish visas can be obtained on arrival at Istanbul Airport. Baggage may have to be retrieved from the International Terminal and checked in at the Domestic Terminal.)

At Diyarbakir Airport taxis can be hired to drive to the Ibrahim Khalil/Habur border crossing point, Turkey’s border with the Kurdistan Region in Iraq. Many drivers do this journey frequent- ly and are familiar with the route. It is advisable to settle the price beforehand, a guide price is USD 150, and to check that the driver has the necessary paper work to take passengers over the border. Because of the journey time it is advisable to start the overland journey in the early morning, staying overnight in Diyarbakir if necessary.

After crossing the border at Ibrahim Khalil, another taxi can take you to your destination in the Kurdistan Region. The approximate journey time from Diyarbakir to the border is 4 hours; then from the border to Dohuk is 1.5 hours; to Erbil 4 hours; and to Slemani 6 hours. There are alternative routes via Iran and Syria but these are less frequently travelled.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com The main business focus is retail of duty free goods consisting of Tobac- co products, Spirits, Perfumes, Toys, Food, Clothes, Accessories, DUTY FREE Watches, Sunglasses. A wide range of major brands can be found in every shop that operates in Kurdistan Region, Iraq.

In 2004 Duty free Ltd. started operat- Duty Free customers include foreigners, Iraqis who arrive ing in Kurdistan Region, Iraq, and our from abroad can purchase items from Duty Free within a company is the only company month at their arrival, Iraqis arriving from abroad not hold- licensed by the Ministry of Finance to ing a foreign passport ( purchase can be made within a operate and open duty free shops in month after their arrival ), people working in Embassies/- Kurdistan Region, Iraq and we work consulates, UN employees based in Erbil, and members of under strict supervision of Ministry of coalition Forces. In addition, more than 200,000 Turkish Finance. citizens working in Erbil are part of our customers.

The Duty Free head of ce is situated in • Erbil International Airport (EIA) Duty Free Shops. the city of Erbil. • Εrbil Diplomatic City Shop. • Dohuk Diplomatic city shop. Erbil International Airport (EIA) repre- • Sulymania Diplomatic city shop. sents the main operating point from • Ibrahim Khalil Border Duty Free shop (Iraq – Turkish where most of the goods are delivered border). to retail duty free border and airport • Bashmagh Border Duty Free shop (Iraq-Iran border). shops. Ibrahim Khalil border crossing • Hajomran Border Duty Free shop (Iraq-Iran border). (Iraqi –Turkish border) is also vital for • Perweez Khan Duty Free shop (Iraq-Iran border. our imports as it is considered one of the most important border points in Kurdistan Region and Iraq.

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To help people enjoy the shopping experi- ence during their journey

Duty Free LTD will inspire its employees to be the best they can be. We will engage in sustainable practices and anticipate the needs of our customers. We will maximize return to the stockholders while still main- taining quality in our products.

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Being an ef cient organization with high performing people

Embracing a culture of quality and excellence

Understanding our customers

Honouring our corporate and social responsibilities

Delivering world class retail services and infrastructure MISSION

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE Core value of duty free employees

• Customer Commitment • Quality • Integrity • Teamwork • Respect for People • A Will to Win • Personal Accountability

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE Duty Free Erbil International Airport Duty Free Ltd. operates shops in Erbil International Airport, Departure and Arrival; these locations offer Tobacco products, Spirits Perfumes, Accessories and Jewelry, Souvenirs.

Airlines use EIA; , Austrian Airlines, Lufthansa, Etihad Airways, Atlasjet Airlines (Laveen Air), Turkish Airlines Fly Dubai, Fly Emirates, Middle East, Air Berlin, Germania Fluggeseiischaft MBH, Royal Jordanian, Egypt Air, Pegausus, Cyprus Air, Qatar Airways, Transavia, and Mahan Air.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE AT E.I.A EIA Passenger volume & Aircraft Movement, 2013 :

No. of Aircraft Movement No. of Pax Month Growth Rate Growth Rate Arrival Departure Total [YoY] Arrival Departure Total [YoY] Jan-13 422 422 844 52.3% 35,633 32,484 68,117 24.4% Feb-13 374 374 748 42.7% 33,792 34,329 68,121 29.1% Mar-13 512 512 1,024 58.0% 61,154 54,942 116,096 47.1% Apr-13 506 506 1,012 50.4% 49,963 50,620 100,583 17.3% May-13 478 478 956 34.1% 47,204 50,303 97,507 18.8% Jun-13 501 501 1,002 33.8% 62,027 60,001 122,028 30.8% July-13 541 541 1,082 25.5% 58,396 54,816 113,212 16.9% Aug-13 544 544 1,088 21.4% 55,200 56,887 112,087 23.8% Sep-13 521 520 1,041 23.6% 52,699 54,124 106,823 20.2% Oct-13 584 584 1,168 33.0% 51,526 51,382 102,908 30.3% Nov-13 550 550 1,100 31.6% 44,585 46,742 91,327 28.9% Dec-13 582 582 1,164 37.6% 44,694 50,280 94,974 28.6% Total 6,115 6,114 12,229 35.6% 596,653 597,130 1,193,783 26.0%

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE AT E.I.A EIA Passenger volume & Aircraft Movement, 2013 : Aircraft movement International Domestic Total

1300 1200 1100 90% 1000 900 800 rate of international 700 passengers was 90.3%, 600 500 400 300 9.7% 200 100

domestic rate Apr Jan Oct Feb Mar Aug Sep Dec July Nov May June was 9.7%. 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE AT E.I.A EIA Passenger volume & Aircraft Movement, 2013 : Passenger movement International Domestic Total

130,000 120,000 90% 110,000 100,000 90,000 80,000 rate of international passengers was 90.3%, 70,000 60,000 50,000 40,000 30,000 9.7% 20,000 10,000 domestic rate was 9.7%. Apr Jan Oct Feb Mar Aug Sep Dec July Nov May June 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013 2013

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE AT E.I.A Erbil Airport Statistics . 2014

Month Pax out Pax in Total movment

Jan-14 48281 40505 585 Feb-14 58627 37881 550 Mar-14 69319 72931 642 Apr-14 60661 62047 606 May-14 63555 45597 631 Jun-14 84833 51226 775 July-13 88373 42525 755 Aug-14 ...... Sep-14 73084 33295 633 Oct-14 ...... Nov-14 ...... Dec-14 ......

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE AT E.I.A Airport Terminals

CARRIERS Destinations - International

Air Berlin Gulf Air Turkish Airlines Amman Dubai Munich Air Sweden Iraqi Airways Egypt Arlines Athens Dusseldorf Orumiyeh Atlas Jet Med Airways Qatar Airways Amsterdam Frankfurt Stockholm Austrian Airlines Royal Jordanian Airlines Fly Dubai Abu Dhabi Gothenburg Tehran Emirates Airlines Viking Airline Pegasus Airlines Bahrain Istanbul Vienna Start Airline Fly Miran Mahan Air London (Gatwick) Royal Falcon Airlines Germania Copenhagen Malmo Antalya Etihad Middle East Airline Lufthansa Damascus Manchester Larnaca Cairo Doha Eindhoven Destinations - Domestic Jeddah Madina

Baghdad Najaf Basra Sulimaniya

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE Erbil Diplomatic Shop

Erbil downtown diplomatic shop, which is located in central Erbil, is one of the most recent units of Duty Free Ltd. Largest customer base for this unit is made up of Iraqis with foreign pass- ports. This class has the right to purchase items from our diplomatic shop within the rst 30 days of their visit to Kurdistan and Iraq. In addition, people who are working in Embassies, Consulates, and foreign visitors, can buy from our diplomatic shop. Approximately 200-300 custom- ers visit and purchase different goods every day.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE Ibrahim Khalil Border shop

Ibrahim Khalil Border is the only border point between Iraq and The total number of vehicles passing through Ibrahim Khalil daily, Turkey. Therefore, all overland trade between the two countries two ways: use this border point. In addition, most Iraqi citizens who live - 2500-3600 trucks abroad use this border crossing when they travelling from and - 2000-2200 taxi’s and private cars to Iraq via Turkey. This border point plays a signi cant role for - 50-60 Bus over 200,000 Turkish citizens making their living in Kurdistan - 6000-8000 passengers every day Region. The total numbers of passengers using Ibrahim Khalil border point, according to of cial border statistics, is about 5000-6000 passengers per day.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE Bashmagh Border Shop

Bashmagh border point is one of the two border crossings between Iraq and Iran. According to border statistics in 2008, approximately 2000-2500 passengers used this crossing daily. Currently these numbers have reached 3500-4500 passengers per day. The classes who are using this crossing are:

• Iranian citizens who reside near the border, and who use this crossing to visit Najaf and Karballa (religious tourists).

• Iranians with Iraqi origin who live near the border since the war between Iraq and Iran.

• Iranian Kurds who visit Kurdistan for pleasure leisure.

For 2012 an increase of 25 % was observed due to various factors. It is worth mentioning that the new shop constructed at this location is bigger and the complex includes restaurants and other service facilities.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE Haj Omran Border Shop Duhok Diplomatic Shop Hajomran is the second border crossing between Iraq Dohuk Diplomatic Shop located in Dohuk is one of the and Iran. Approximately 2460-3690 passengers use rst shops started by Duty Free Ltd. The total number this point. According to border statistics the Bashmagh of visitors is about 150- 225 per day. border point has an 18% smaller traf c than the Hajom- ran border point. Sales volumes for this point have increased by 25% in January 2013. As passenger traf c has increased, a new border point between Iraq and Iran is due to open in the near future. It is expected that 5000 passengers will use this crossing a day.

Perweez Khan Border Shop This shop will be located in the border between Iraq and Iran. Our company has got the license to construct, prepare and operate this shop as Duty Free shop. It is worth to mention that this border crossing has not been operate yet.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com DUTY FREE Sulaymaniah Diplomatic Shop

Sulaymaniyah Diplomatic shop is located in Sulaymaniyah city center. The total number of visitors to this shop is about 200-240 customer per day.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com INFLIGHT MAGAZINE THE SIGNATURE INFLIGHT MAGAZINE "ISSUING QUARTERLY - CARRIER: ZAGROS JET"

This is our inigth magazine which you can nd inside the zagros jets to help you enjoy your shopping experience by offering a wide collection of brands to choose from. we have published two issues and we are aiming to publish a new issue every three months.

INFLIGHT MAGAZINE Issue no. 01 June/2014

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com ZAGROS JET ZAGROS JET is • Recognized as the rst and the only Kurdish Airline • Established on October, 2005 by Zagros Group. • Licensed for commercial ights since June, 2013 • Partner with Atlasjet

Vision Becoming the most preferred carrier in Iraq, connecting Kurdistan Region and Iraq to the world

Mission • To satisfy our customers with the best quality of services • To meet our customers expectations in terms of punctuality, product prices, facilities, door to door ights .. etc. • To let our customers enjoy their travel life easier • To expand our network.

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com ZAGROS JET Flight Schedule / 1st Phase

DAYS FLIGHT NO. FROM TO

Monday, Wednesday and Friday Z4 6101 Erbil 7:00 Ankara 9:00 Monday, Wednesday and Friday Z4 6100 Ankara 10:00 Erbil 11:45 Wednesday and Saturday Z4 6501 Erbil 23:40 Gazianep 0:55 Wednesday and Saturday Z4 6500 Gaziantep 5:45 Erbil 7:00 Daily Except Monday and Friday Z4 5301 Erbil 18:30 Amman 20:10 Daily Except Monday and Friday Z4 5300 Amman 21:10 Erbil 22:40 Tuesday, Thursday and Saturday Z4 6301 Erbil 13:30 Adana 15:00 Tuesday, Thursday and Saturday Z4 6300 Adana 16:00 Erbil 17:30 Monday, Wednesday and Friday Z4 6401 Erbil 13:30 Diyarbakir 14:30 Monday, Wednesday and Friday Z4 6400 Diyarbakir 15:30 Erbil 16:30 Tuesday, Thursday and Sunday Z4 5201 Erbil 7:50 Beirut 9:30 Tuesday, Thursday and Sunday Z4 5200 Beirut 10:30 Erbil 12:00 Monday and Friday Z4 1101 Erbil 17:30 Stockholm 22:15 Monday and Friday Z4 1100 Stockholm 23:15 Erbil 3:35

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com ZAGROS JET 1st Phase Destinations At rst phase, it is planned to operate ghts to 7 different destinations.

DIY ERC ADA GZT

ARN ESB EBL

BEY

AMM

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com ZAGROS JET 2nd Phase Destinations At second phase, the network will expand to include daily Pilgrim ights between Erbil and Jeddah.

DIY ERC ADA GZT

ARN ESB EBL

BEY

AMM

JED

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com ZAGROS JET 3rd Phase Destinations At third phase the network will expand further to include ights between Erbil and Europe including: London, Oslo, Amsterdam, Copenhagen and Frankfurt

OSL

EBL CPH AMS

LON

FRA

www.facebook.com/Iraqdutyfree +(964) (0) 66 256 00 83 www.dutyfree-iraq.com ZAGROS JET Booking engine The electronic booking and reservation engine, designed for Agents, is a very simple and self explanatory system. through which, agents will have access to: • Perform booking and reservations services • Change and refund tickets immediately • Obtain accounting and service fee calculation reports Being appointed agent Interested travel agencies have to submit below requirements: • Travel agency certi cate, registered and approved by Ministry of Trade. • Deposit payment of minimum(USD 10,000) • Contact details of authorized person • Agency address and contact details • To hang of cial signage of ZAGROSJETas appointed agent . Agency advantages advantages of being ZAGROSJETAgent are: • direct access to our E-Booking System • xed service fee per each ticket it issues • Posters and advertisement materials

IMPORTANT NOTE: Agent can collect miles through our Jetmile system. Collected miles can be used later for personal advantages.

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