Hope

2019 ANNUAL REPORT 52ND EDITION PRESIDENT’S LETTER

2019 was a banner year for arc Thrift Stores. There was abundant and strategic growth, meaningful and profound impact, and each and every day our mission was made a living, breathing thing by the great and passionate people who work for the organization.

This annual report will go into more detail about these successes, but I would like to take the opportunity here to highlight a few that I am most proud of.

First, we released our first-ever Economic Impact Study. The study was commissioned in partnership with the Arc of Colorado and the University of Denver’s Daniels School of Business, and the results were impressive. As one of the state’s largest employers of people with intellectual and developmental disabilities, we, of course, already knew that we have had a significant impact on Colorado throughout our 50+ year history. But the study went a step further and showed that since 2005 our organization has had billions of dollars in economic impact.

It is also relevant to add that since 2005, The Arc of Colorado has been deeply involved with 56 pieces of legislation that have resulted in $118 million in state expenditures that improve the lives of individuals with Intellectual and Developmental Disabilities.

Secondly, we opened three new stores; one in Brighton, one in Longmont, and one in Northglenn. These are wonderful cities and already the stores and the employees have become integral members of the communities they serve.

And, lastly, our team is hard at work getting ready to open our 31st store in Colorado, this one in Grand Junction, perfectly positioned to serve people living on the Western Slope. We look forward to partnering with the Arc of Mesa, the Arc of Central Mountains, the Arc of West Central Colorado, and the Arc of South West, and to integrating into the community and becoming a resource and a place of employment for people with Intellectual and Developmental Disabilities and others.

As I reflect on the year, I am reminded of what makes arc the truly remarkable organization that it is. The answer is quite simple: it is you – our steadfast supporters – and our arc family of employees and Ambassadors that are the guiding force and the heart of this business. I could not be more proud. Each of you played a large and very important part in making 2019 great, and for that, I am eternally grateful.

Lloyd Lewis TABLE OF CONTENTS

2 President’s Letter 21 Ability Connections 4 Impact 22 Community Partners 6 History Highlights 24 Media Coverage 8 arc Chapters 25 Annual Gala 9 Employment 26 Vehicles for Charity 10 Ambassadors 27 Food Drive 11 arc University 28 Vouchers 14 Store Awards 30 Other Awards & Recognition 17 Jane from arc 31 Volunteers 18 Recycle & Donation 32 Economic Impact 19 Alternative Donation Sourcing 33 Financials 20 Colorado Charities 34 Board of Directors

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 3 IMPACT

$91 million Over 341 Arc Nearly 900 degrees 52 best thrift 50 million in funding to employees have conferred since store awards customer 15 Colorado disabilities inception for received since ‘05 transactions Arc advocacy Arc University since ‘05 chapters graduates since ‘05 since ‘05

ARC ARC ARC STORE STORES CHAPTERS AMBASSADORS UNIVERSITY AWARDS

Substantial media Over $2.9 million $37.4 million 3.5 million pounds $5.3 million coverage equating raised since ‘05 funded to of food collected in vouchers to over $7.5 Million hundreds of non and provided provided to in coverage profits since ‘05 since ‘05 Coloradoans since ‘05

MEDIA ANNUAL VEHICLES FOOD VOUCHERS COVERAGE GALA FOR CHARITY DRIVE

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 4 ARC’S MISSION IS ONE OF ADVOCACY AND SUPPORT. WE ARE CHANGING THE LIVES OF PEOPLE WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES ACROSS THE STATE, EMPOWERING THEM TO BE THEIR BEST SELVES, TO VALUE THEIR CONTRIBUTIONS, AND LIVE THEIR DREAMS.

1.1 Billion pounds Partnerships $5.9 million Many significant Over $1.5 million of recycle with hundreds of funded to Ability partnerships raised through since ‘05 other Colorado Connections with community foundation grants charities since ‘05 since ‘05 organizations since ‘05 since ‘05

RECYCLE CHARITIES ABILITY COMMUNITY CONNECTIONS PARTNERS FOUNDATIONS

4.6 million pickups since ‘05

Numerous awards Over $2.5 billion in & recognition economic benefit received since ‘05 since ‘05 Over $400 million in payroll and benefits since ‘05

OTHER AWARDS ECONOMIC & RECOGNITION IMPACT

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 4 5 HISTORY HIGHLIGHTS

THE ARC CHAPTERS OF COLORADO WERE FOUNDED BY A GROUP OF PARENTS OF INDIVIDUALS WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES

The Arc Chapters created the Metropolitan Arc as a separate fundraising entity 1968 and nonprofit organization with the sole purpose of raising funds for the chapters.

From here the concept of arc Thrift Stores was born and fully realized with the opening of the first thrift store location on South Broadway in June of 1968. The Broadway location is still going strong and represents a strong tie to our thrifty past.

REVENUE GENERATED AT ALL 30 RETAIL LOCATIONS IS THE PRIMARY SOURCE OF FUNDING FOR THE 15 ARC CHAPTERS ACROSS COLORADO

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 6 ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 6 ARC CHAPTERS

$91 MILLION FUNDING PROVIDED TO 15 COLORADO ARC ADVOCACY CHAPTERS SINCE 2005, WHO HELP INDIVIDUALS WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES FIND JOBS, HOUSING, MEDICAL SERVICES, AND SERVICES IN SCHOOLS

3,600+ = 1,000

Arc chapter members Clients served on an annual across the front range and basis by Arc chapter members on the western slope

9,100+

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 8 EMPLOYMENT OF PEOPLE WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES

BY EMPLOYING PEOPLE WITH DISABILITIES, ARC HAS CREATED A CULTURE OF BELONGING AND AN ENVIRONMENT THAT FUNDING PROVIDED TO 15 COLORADO ARC ADVOCACY CHAPTERS SINCE 2005, ENCOURAGES SELF-SUFFICIENCY, SELF WORTH, AND EMPOWERMENT. WHO HELP INDIVIDUALS WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES THE DIVIDENDS THAT ARE PAID BACK TO OUR FIND JOBS, HOUSING, MEDICAL SERVICES, AND SERVICES IN SCHOOLS COMPANY – AND TO COLORADO – ARE SIGNIFICANT.

Number of Employees with Disabilities

350 341 300

250

200

150

100

50

0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 8 9 AMBASSADORS

ARC AMBASSADORS ARE EMPLOYEES WHO HAVE INTELLECTUAL AND DEVELOPMENTAL DISABILITIES AND HAVE 341+ BEEN PROVIDED JOB TRAINING AND PLACEMENT, WITH COACHING AND MENTORING

DEDICATED FOR EMPLOYMENT $24.9 MILLION OF PERSONS WITH DISABILITIES SINCE 2005 ARC UNIVERSITY

MONTHLY CLASSES TAUGHT BY VOLUNTEERS IN A RANGE OF AREAS, INCLUDING MONEY AND COMPUTERS WITH NEARLY 900 DEGREES CONFERRED SINCE INCEPTION FOR ARC UNIVERSITY GRADUATES

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 11

STORE AWARDS

FORT COLLINS | LOVELAND BOULDER | BROOMFIELD GREELEY 52 BEST THRIFT STORE AWARDS RECEIVED ACROSS THE FRONT RANGE COLORADO DENVER SPRINGS SINCE 2005

AURORA

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 14 SINCE 2005, ARC HAS ADDED 10 STORES AND NOW HAS 30 STORES ACROSS THE FRONT RANGE, FROM FORT COLLINS IN THE NORTH TO PUEBLO IN THE SOUTH AND WILL BE OPENING SPRING 2020 ON THE WESTERN SLOPE

50 MILLION PROCESSED CUSTOMER TRANSACTIONS

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 14 15

JANE FROM ARC

“JANE WITH ARC THRIFT STORES” HAS BECOME A HOUSEHOLD NAME AND WHEN JANE CALLS, YOU KNOW IT’S ARC CALLING TO SCHEDULE YOUR DONATION PICKUP

4.6 MILLION

SCHEDULED CURBSIDE PICKUPS SINCE 2005

LARGEST NON PROFIT CALL CENTER IN THE STATE OF COLORADO PROVIDING CURBSIDE PICKUP OF UNNEEDED CLOTHING AND HOUSEHOLD ITEMS

ARC’S ONLINE DONATION SCHEDULER HAS REVOLUTIONIZED DONATION PICKUPS IN COLORADO

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 17 RECYCLE & DONATION

$2.1 MILLION WASTE DISPOSAL SAVINGS: DROP-OFF DONATION SERVICES AT DONATION STATIONS $7.8 MILLION LANDFILL WASTE DISPOSAL SAVINGS: RECYCLE PROGRAM $11.6 MILLION WASTE DISPOSAL SAVINGS: CURBSIDE PICKUPS $15.5 MILLION WASTE DISPOSAL SAVINGS: STORE DROP-OFF DONATION SERVICES $36.9 MILLION TOTAL

7 LBS CARBON DIOXIDE (CO2) OFFSET: EVERY CLOTHING ITEM DONATED 62 MILLION LBS DIVERTED DONATIONS: FROM LANDFILLS AND RECEIVED AT 17 FREE STANDING DONATION STANDS 206 MILLION LBS PROCESSED RECYCLE DIVERTED DONATIONS: FROM LANDFILLS 349 MILLION LBS AND PICKED UP BY TRUCKING DEPARTMENT DIVERTED DONATIONS: FROM LANDFILLS 451 MILLION LBS AND RECEIVED AT STORES 1.1 BILLION LBS TOTAL

ARC RECYCLE DISTRIBUTED FOR USE ACROSS THE WORLD, INCLUDING TO: Central and South America, Africa, India and Pakistan

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 18 TOP CHARITIES ALTERNATIVE GIRL SCOUTS OF AMERICA

CYSTIC FIBROSIS FOUNDATION DONATION JEFFCO SCHOOL DISTRICT

SPECIAL OLYMPICS

LEGACY HIGH SCHOOL CHEER & DANCE TEAMS SOURCING

LIFT UP (DEFIANCE THRIFT)

GREEN MOUNTAIN JUNIOR BASEBALL ASSOCIATION ARC HELPS OTHER LOCAL NONPROFITS

ARVADA WEST AFTER PROM PROGRAM TO PRODUCE CREATIVE FUND RAISING AND RELAY FOR LIFE DONATION DRIVE OPPORTUNITIES BOY SCOUTS OF AMERICA

THE CLOTHES CLOSET FREDERICK HIGH SCHOOL 49 MILLION LBS COLORADO SPRINGS RESCUE MISSION

BENNETT PARKS AND RECREATION COLLECTED SINCE

DOUGLAS COUNTY SCHOOL DISTRICT INCEPTION

SOUTH JEFFCO SPORTS ASSOCIATION

THE CLASSICAL ACADEMY – COLORADO SPRINGS YOUNG MARINES $ MOPS (MOTHERS OF PRESCHOOLERS) 3 MILLION PROGRAMS CHARITABLE FUNDING DENVER PUBLIC SCHOOL DISTRICT

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 18 19 COLORADO CHARITIES

ARC HAS DEVELOPED HUNDREDS OF PARTNERSHIPS WITH OTHER COLORADO CHARITIES SINCE 2005 Charities include Vehicles for Charity, Volunteers of America, Rocky Mountain Down Syndrome Association, and many, many others.

OTHER PARTNERSHIPS GLOBAL DOWN SYNDROME FOUNDATION COURAGE CLASSIC FILM FESTIVAL BROOMFIELD ROTARY COLORADO CROSS-DISABILITY COALITION FRANK SHORTER RACE WESTERN FANTASY/VOA FAMILIES IN ACTION MEALS ON WHEELS ARC OF THE US (CONFERENCE SPONSOR 2013) FLAME CHILDRENS HOSPITAL TINY MIRACLES (2007) HAL O’LEARY AWARDS

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 20 ABILITY CONNECTIONS

ARC HAS DEVELOPED HUNDREDS OF PARTNERSHIPS ABILITY CONNECTIONS SUPPORTS COLORADANS WITH DISABILITIES WITH OTHER COLORADO CHARITIES SINCE 2005 THROUGH EARLY CHILDHOOD EDUCATION, EMPLOYMENT, AND SUPPORT PROGRAMS

$5.9 MILLION FUNDED TO ABILITY CONNECTIONS (FORMERLY CEREBRAL PALSY COLORADO) SINCE 2005

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 20 COMMUNITY PARTNERS

$1.5 MILLION+ RAISED THROUGH FOUNDATION GRANTS SINCE 2005 Major foundation support has included the Daniels Fund, Anschutz Foundation, the Salah Foundation, and the Anna and John J. Sie Foundation.

ADOLPH COORS FOUNDATION

ANSCHUTZ FOUNDATION

ANNA & JOHN SIE FOUNDATION

COLORADO STATE BANK AND TRUST

DANIELS FUND

DENVER SCHOOL OF NURSING

KEY FOUNDATION

ROSE FOUNDATION

SALAH FOUNDATION

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 22 RAISED THROUGH FOUNDATION GRANTS SINCE 2005 WE HAVE ESTABLISHED MANY SIGNIFICANT PARTNERSHIPS WITH COMMUNITY ORGANIZATIONS SINCE 2005

These partnerships include the Daniels Fund, Volunteers of America, Ability Connections, and many, many others.

22 MEDIA COVERAGE

NUMEROUS MEDIA STORIES COVERED BY MANY COLORADO NETWORK AFFILIATES AND CABLE CHANNELS, AS WELL AS MOST PRINT MEDIA PUBLISHERS, EQUATING TO OVER $7.5 MILLION IN EARNED MEDIA COVERAGE

Includes affiliates for NBC, ABC, Fox, as well as print publishers including the Denver Post, Colorado Springs Gazette, and many, many others.

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 24 ANNUAL GALA

$2.9 MILLION

RAISED THROUGH OUR ANNUAL GALA SINCE 2005 46 EMPLOYEES WITH DISABILITIES HONORED AS “HEROES OF THE YEAR” AT OUR ANNUAL GALA

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 25 VEHICLES TOP CHARITIES WITH VFC COLORADO PUBLIC RADIO

IMMACULATE HEART MEDIA INC/ FOR CHARITY IMMACULATE HEART RADIO/RELEVANT RADIO NATIONAL FEDERATION OF THE BLIND

KUNC COMM RADIO FOR NORTHERN COLORADO

WXXI RADIO & TV ROCHESTER NY $ ARC THRIFT STORES 37.4 MILLION GUADALUPE RADIO NETWORK/ LA PROMESA FOUNDATION FUNDED TO HUNDREDS OF COLORADO CSN INTERNATIONAL DBA CSN RADIO AND NATIONAL NONPROFITS THROUGH ARC VEHICLE DONATION PROGRAM KANSAS PUBLIC RADIO KANU-FM GOODWILL OF SOUTHWESTERN PENNSYLVANIA

DENVER DUMB FRIENDS LEAGUE

CONNECTICUT HUMANE SOCIETY 90,330 BIG BROTHERS BIG SISTERS FOUNDATION $ CARS PROCESSED WCNY - RADIO & TV 3.5 MILLION 2005 to end of fiscal year 2018 AVE MARIA RADIO

LOLLYPOP FARM/HUMANE SOCIETY OF GREATER ROCHESTER

HUMANE SOCIETY PIKES PEAK REGION

PUBLIC COMMUNICATORS INC DBA FREE SPEECH TV

BOYS & GIRLS CLUB OF METRO DENVER

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 26 FOOD DRIVE

3.5 MILLION LBS FOOD COLLECTED AND PROVIDED TO FOOD INSECURE COLORADOANS SINCE 2005

$3.5 MILLION FOOD VALUE PROVIDED TO MEALS ON WHEELS SINCE 2005

VOLUNTEERS OF AMERICA PARTNERSHIP PROVIDES NEEDED FOOD FOR MEALS ON WHEELS PROGRAMS AND SOUP KITCHENS AND FOOD PANTRIES

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 27 VOUCHERS

$5.3 MILLION VOUCHERS PROVIDED TO COLORADOANS IN NEED SINCE 2005 Includes victims of Colorado fires & floods, and many, many other persons in need.

COLORADO ORGANIZATIONS THAT HAVE RECEIVED VOUCHERS 205 OVER THE LAST DECADE

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 28 9 CARES CORNER STONE CHURCH A FAMILY PROMISE COTTONWOOD COMMUNITY CENTER ADVOCACY DENVER DENVER CARES ALL HEALTH NETWORK DENVER EMPLOYMENT FIRST ARC OF ADAMS DIVISION OF VOCATIONAL REHABILITATION $ ARC OF AURORA ECUMENCIAL SOCIAL MINISTRIES 5.3 MILLION ARC OF JEFFCO FEDERICO PENA HEALTH CENTER ARC OF LARIMER FIRST PRESBYTERIAN CHURCH ARC OF PIKES PEAK GLORY TO GLORY CHRISTIAN CENTER ARC OF WELD INTERVENTION COMMUNITY CORRECTIONS ASCENDING TO HEALTH JEFFCO EMPLOYMENT FIRST ASSOCIATION COMMUNITY LIVING JEFFCO HEAD START AT THE WELL LARIMER COUNTY EMPLOYMENT FIRST ATLANTIS COMMUNITY, INC MANUAL HIGH SCHOOL PROM BAYAUD ENTERPRISES MEAN STREET MINISTRY BEHAVIORAL HEALTHCARE PUEBLO DEPARTMENT SOCIAL SERVICES BINNING FAMILY FOUND ROCKY MOUNTAIN CARES BOYS & GIRLS CLUBS OF METRO DENVER SECOND CHANCE CENTER CATHOLIC CHARITIES - CENTRAL COLORADO SERVICES DE LA RAZA CATHOLIC CHARITIES - PUEBLO THE ACTION CENTER CATHOLIC CHARITIES - DENVER THE DELIVERER CHURCH CDLE VETERANS PROGRAMS URBAN COLORS CENTER FOR DISABILITIES VOLUNTEERS OF AMERICA CHILDRENS HOSPITAL WARREN VILLAGE CITY SQUARE ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 28 OTHER AWARDS & RECOGNITION

30+ AWARDS AND RECOGNITION RECEIVED SINCE 2005

Includes Colorado Rockies Foundation Hal O’Leary Award; Unsung Hero Award on Denver’s 150th anniversary; Newsed Civil Rights Award; Golden Rotary Ethics in Business Award; Ability Connections Employer of the Year; Colorado Department of Vocational Rehabilitation Shining Star; and many, many others. VOLUNTEERS

3,574,984 HOURS VOLUNTEER SERVICE THROUGH ARC THRIFT STORES SINCE OCTOBER OF 2011 arc invites the community to volunteer in stores and at donation stations across the state.

TOP 20 SOURCES OF VOLUNTEERS AWARDS AND RECOGNITION RECEIVED SINCE 2005 EMPLOYMENT FIRST (IN ORDER OF SIZE: DENVER COUNTY, EL PASO COUNTY (GOODWILL ENTERPRISES), ADWORKS (ARAPAHOE & DOUGLAS COUNTY), ADAMS COUNTY, WELD COUNTY, LARIMER COUNTY, JEFFERSON COUNTY, BROOMFIELD) COURT ORDERED (ALL CITIES AND COUNTIES, INCLUDING FROM OTHER STATES) REEMPLOYABILITY (WORKMANS COMPENSATION INSURANCE PROGRAM) SER (SENIOR EMPLOYMENT PROGRAM) - NORTH STORES, DENVER, PUEBLO AARP (SENIOR EMPLOYMENT PROGRAM) - JEFFERSON COUNTY, COLORADO SPRINGS, DENVER TANF (TEMPORARY ASSISTANCE FOR NEEDY FAMILIES), ABILITY SPECIALISTS, EASTER SEALS, COUNTY HOUSING ASSISTANCE, INNOVATIVE SERVICES, SHALOM, BAYAUD, AMERICORPS, MILE HIGH YOUTH CORPS, DENUM (NEWLY TRANSITIONED TO ST. FRANCIS CENTER) - URBAN EDUCATION, SLICE - FORT COLLINS CSU VOLUNTEER PROGRAM SCHOOL GROUPS, CHURCH GROUPS, BOY SCOUTS

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 31 ECONOMIC IMPACT SINCE 2005

OVER $400 MILLION IN PAYROLL & BENEFITS TO ARC EMPLOYEES

OVER $2.5 BILLION IN ECONOMIC BENEFIT TO COLORADO

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 32 FINANCIALS

THIS ANNUAL IMPACT REPORT INCLUDES RETAIL AND FINANCIAL DATA FOR THE FISCAL YEAR ENDED SEPTEMBER 30, 2019

ARC THRIFT STORES RECEIVED FROM THE COMMUNITY (REVENUES) ARC THRIFT STORES RETURNED TO THE COMMUNITY (EXPENSES) 2019 2019 Dollars In Millions Dollars In Millions Retail Stores 88.2 Retail Stores Operations 66.7 Auto Donation Program 5.9 Auto Donation Program Operations 1.9 Scrap & Recycled Goods 2.5 Fundraising 0.2 Public Support 0.8 General & Administrative 6.0 Other 1.5 TOTAL 74.8 TOTAL 98.9

OPERATING CASHFLOW (BEFORE SUPPORT OF CHARITABLE VALUE OF ADDITIONAL CHARITABLE ACTIVITIES/STATISTICS PROGRAMS, INVESTMENTS AND DEBT, AND DEBT SERVICE) 2019 2019 Dollars In Millions Dollars In Millions Waste Disposal Savings, $000 4.3 Distributions to arc Chapters & Other Charities 11.4 Store Vouchers to People in Need, $000 0.7 Employment of Individuals with Disabilities 3.4 Value of Food Collected for Meals on Wheels, $000 0.2 Support of Charitable Orgs. from Vehicle Donation Program 3.9 TOTAL 5.2 Payments to Charities for Add’l. Donations, $000 0.1 Store Investments & Capital Expenditures New Stores 1.2 Other 1.7 Debt Service 0.2 TOTAL 21.9

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 32 33 BOARD OF DIRECTORS

CHARLES (CHUCK) SATHER CHAIRMAN MARK WILSON VICE CHAIR CHRISTOPHER CAMUT SECRETARY DEAN BOOSALIS PAST CHAIR

AWARDS AND RECOGNITIONBOARD MEMBERS RECEIVED SINCE 2005 CHRIS BURNETT KEVIN MCKENZIE SCOTT CHANDLER BOBBY PESAVENTO CORY FOREMAN MICHELLE SIE WHITTEN LUCINDA HUNDLEY TAMRA WARD JULIE JOLSTAD

AUDIT CHAIR FRANK ZAVERAL

PRESIDENT/CEO LLOYD LEWIS

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 34 AWARDS AND RECOGNITION RECEIVED SINCE 2005

ARC THRIFT STORES: IMPACT | ANNUAL REPORT 2019 34 ARC THRIFT LOCATIONS

FORT COLLINS

LOVELAND GREELEY

BOULDER

LAFAYETTE BRIGHTON

BROOMFIELD

THORNTON

ARVADA COMMERCE CITY

GRAND JUNCTION STORE OPENING SPRING 2020 DENVER

GOLDEN

EVERGREEN LAKEWOOD

AURORA ENGLEWOOD LITTLETON CENTENNIAL

CASTLE ROCK RETAIL STORES DONATION STATIONS COLORADO SPRINGS