Is Thierry Mugler personally involved in the creation of his perfumes?

All MUGLER perfumes, ancillaries and accessories are initially inspired by the creator himself. He provides the creative impulse, then follows up on each project, giving each creation his easily recognizable style and absolute desire for perfection.

What is the difference between an Eau de Toilette, an Eau de Cologne and an Eau de Parfum?

They all contain a concentrate of perfume, with alcohol and water. The different terms correspond to the quantity of perfume in the concentrate as a percentage, as follows: 16% to 25% for "Parfum"; 11 to 15% for an "Eau de Parfum"; 6% to 10% for an "Eau de Toilette"; and 3% to 4% for an "Eau de Cologne."

Is MUGLER Cologne for men or women?

MUGLER Cologne is a universal fragrance that can be used by both men and women. It is inspired from the original colognes dating to the 14th century, which were known for their miraculous virtues.

Why is there a pump and a 'splasher' in all the MUGLER Cologne bottles?

Two different applications are offered for using MUGLER Cologne. The splash version is an invitation to generous use, by rubbing it across the entire body. It awakens both senses and sensuality, and offers the ultimate sensation of freshness. The spray version is more classical and is an invitation to spray MUGLER Cologne over the entire body, for a lasting sensation of freshness and well-being.

Does MUGLER Cologne stand up well on the skin?

The raw materials used in the composition of MUGLER Cologne play an essential role in the olfactory durability of this creation. Its concentration (10 degrees as opposed to the traditional 5 degrees in a classic Eau de Cologne) also adds to its exceptional presence. The result is a persistent accord, a harmonious balance between freshness and energy, as well as a sensation of cleanliness and sensuality.

Are your products tested on animals?

Our laboratories conduct no tests on animals. Our products are tested, under dermatological supervision, only on human volunteers.

How can I spot fake MUGLER perfume? There are many ways to help you determine whether your product is genuine. This page on the MUGLER website shows you a number of ways you can determine whether a product is authentic or not. But the best way to ensure you only receive genuine MUGLER products is to:

 - Purchase at one of our authorised retailers. Click here to visit our store locator and find your closest store.

How do I know if my bottle is refillable?

The word "Refillable" appears on your bottle if it is refillable. It's also mentioned online in the description of the fragrance. Angel, Angel Muse, Alien, Amen, Womanity and Aura are refillable.

How can I refill my refillable bottle?

There are three ways to refill your bottle. You can do it at The MUGLER Fountain, which can be found in select stores stocking our products. Our Store Locator can help you find the stores who offer the Fountain refill service. Finally, you can use our Angel, Angel Muse, Alien, Amen and Aura eco-refills. Our simple, reusable eco-refill bottles allow you to refill your bottle yourself at home. Use our Store Locator to find the stores where the products are available.

I refilled my bottle at a Source, and the perfume now seems different. Is this normal?

The Fountain and the bottles contain exactly the same fragrances. They are filled from the same production units and undergo the same olfactory quality control. However, if your perception of the perfume has changed slightly, this may be due to several factors, such as the method of application (the olfactory effect of perfume is different depending on whether it is sprayed or applied onto the skin), the ambient temperature, or even becoming accustomed to it.

The spray system on my refillable star has broken. What should I do?

If after a certain number of refills, the spray system of your bottle becomes damaged, contact MUGLER Consumer Relations

My cap isn't working, what can you do?

Circle Clients can get a replacement cap if their bottle cap is faulty or damaged.

Is it the same perfume in the A*Men Metal and Rubber sprays?

It is indeed the same fragrance. By giving A*Men a new Rubber "armor", MUGLER simply wanted to provide a new sensual pleasure from the contact with this material My metal A*Men spray bottle is stained. What can I do?

Because the Metal A*Men spray is covered with zamac, it can become tarnished. We advise you to polish it with a household product designed for use on metals.

Why isn't the A*Men Rubber spray refillable?

Rubber is an unusual material, which MUGLER chose for its originality and its pleasure to the touch. However, this material is not suited to being refilled, because glass does not slide over gum. If the technology of modeling this material one day makes this possible, the A*Men Rubber spray will of course become refillable.