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Windsor Police Service “Partners in Change” 2011 ‐ 2013 Business Plan Our Vision Windsor, a community where everyone lives, works and visits in a safe and comfortable environment Our Mission The mission of the Windsor Police Service is to prevent and investigate crime, to provide support and to enforce the law in partnership with the community Page 2 Table of Contents 2011 - 2013 Business Plan Vision and Mission Statements .................................................................................................................. 2 Message from the Police Services Board Chair ....................................................................................... 4 Message from the Chief of Police .............................................................................................................. 5 Organizational Chart ................................................................................................................................... 6 Implementation ............................................................................................................................................. 7 Continuous Planning ................................................................................................................................... 8 Regional Analysis ......................................................................................................................................... 9 Tourism and Annual Events ...................................................................................................................... 10 The Highlights of the Changes in the Manufacturing Industry ............................................................ 11 Opportunities in Education ........................................................................................................................ 12 Challenges within Our Services .................................................................................................................. 13 The Windsor-Essex Region and Our Facilities ........................................................................................ 14 Police Facilities Projects .............................................................................................................................. 16 Administrative Projects ................................................................................................................................ 17 Technology Projects ..................................................................................................................................... 19 2011 - 2013 Performance Objectives Crime Prevention ......................................................................................................................................... 21 Criminal Investigations ................................................................................................................................ 22 Violent Crime ................................................................................................................................................ 23 Youth Crime .................................................................................................................................................. 24 Property Crime .............................................................................................................................................. 25 Assistance to Victims .................................................................................................................................. 26 Community Satisfaction ............................................................................................................................. 27 Calls for Service ........................................................................................................................................... 28 Road Safety ................................................................................................................................................... 29 Employee Satisfaction ................................................................................................................................. 30 Community Patrol ....................................................................................................................................... 31 Page 3 Message from Police Service Board Chair, Mayor Eddie Francis It is so often the case that when challenges present themselves, opportunities for progress and advancement also come along with them. This has been the experience of the City of Windsor and our Police Services. Our community has faced massive change, social and economic, along with the requirement for a level of service which our citizens have a right to expect. To these needs, the Windsor Police Services Board and the men and women of our Police Services have responded admirably. Dramatic new developments to enhance our status as an international connection at the center of North America will place added obligations before us in terms of maintaining safety and security, upholding the law and yet, reaffirming Windsor as the Welcoming “Two Nation Destination” which it has always been. Windsor has progressed in all these ways since our previous Business Plan was issued and for the first time in well over 40 years, there were no murders to investigate during the past year; crimes of violence also decreased dramatically, and this, despite a stressful economic and social climate. We have also brought additional resources into place, including, but no means limited to, our new Canine Units. We continue to emphasize our city’s population diversity by recruitment and by proactive service every day. And we continue our success in the co-operation of our most valued asset: our citizens, who so often are the additional eyes and ears of our force which make such a difference. The Windsor Police Services Board is now privileged to present this: our newest Business Plan. Sincerely, Eddie Francis, Mayor Chair, Windsor Police Services Board Page 4 Message from Chief of Police, Gary Smith It is my pleasure to support the Windsor Police Services Board’s 2011 – 2013 Business Plan. In our view it is important to continue with the theme “Partners in Change.” Our City is still in the midst of transitioning through the critical adjustments and initiatives developed to address the dire affects of the global economy. The emphasis is moving from the traditional automotive manufacturing related industries to alternate energy, communications and information technologies and the benefits of increased tourism. Each brings new challenges to our city and region. The Windsor Police Service is well positioned to meet those challenges as well as responding to the expectations and needs of the changing employment environment. The investments made in the Service as result of the restructure of our Patrol Services in 2006 and in our Investigation Services in 2007 and 2008 are now paying dividends. We see this from a public safety view in our reduced calls for service, declining crime rates and our increase in the seizure of drugs and guns. The Windsor Police Service in 2011 has trained all members on the program Report Homo-phobic Violence Period (RHVP). From a technological perspective our move to on-line reporting with Our Desk Officer Reporting System (DORS), a software programme that allow quality of life events to be reported by the public in a conven- ient manner and without the necessity of waiting for a patrol officer to attend. The implementation of Crime Reports, another online software programme that provides the public the opportunity to view the criminal activity reported in their neighbourhood over the last 3, 7, 14 or 30 day periods. The combination of reduced reactive policing, online reporting and viewing neighbourhood crime has put the Service in a position to address the quality of life complaints in a timely and direct fashion. These initiatives create opportunities to work with neighbourhood groups, whether ad hoc or those organized around programmes such as Neighbourhood or Business Watch. Initiatives such as the Ontario Human Rights Commission Project Charter; a three year partnership among the Board, Commission, Service and the Ontario Police College will review the systems, policies and practices of the Board and the Service that not only reflect the principles enunciated in various legislation, court rulings and arbitrations, but will address these in a manner that makes the Windsor Police Service a welcoming organization reflective of our community. Other actions we are taking include participating in the City’s Service Delivery Review and their latest initiative of assessing the viability of sharing services among the various Agencies, Boards and Commissions. Both projects are designed to identify internal and external partnerships that will increase efficiency and cost saving. The service is adequately staffed and generally sufficiently funded to see us through the City’s transformation years. We are willing participants in the ongoing changes occurring Windsor. Sincerely, Gary Smith, Chief of Police Page 5 Page 6 Implementation The Business Plan, is a Board oversight instrument that provides the Chief of Police with direction regard- ing priorities and objectives for the Service. It also provides a fiscal projection for the Board and Council beyond the current operating budget. The Chief is responsible for the implementation of the business