Playbook Local pages HILTON Created 3/25/2021

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Table of contents

User guide Local event guidelines Local resources: 1. Food & beverage 2. Hybrid events 3. Responsible events 4. Creative networking 5. Transportation logistics 6. Wellness 7. Communications 8. Other Contacts

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. How to use local pages

• Our commitment at Hilton Baltimore Inner Harbor is to provide event experiences that are sealed and certified Hilton EventReady with CleanStay. As you read through the local pages, you’ll gain confidence to shift the spotlight back to event planning that expresses your organization’s distinct individuality.

• At Hilton Baltimore Inner Harbor, we like to think the best meetings and events give attendees a sense of locality, and when thoughtfully planned and designed to WOW – they inspire ideas and action, turn peers into friends, create shared memories and leave an indelible impression on everyone involved.

• Now that you’re familiar with EventReady and have peace of mind with the safety and well-being of your attendees we’ll create a new event plan together. Curated with Hilton EventReady along with joint dexterity it will give your event a successful platform to achieve productivity in a way that only Hilton Baltimore Inner Harbor could deliver. All of this while serving up a taste of Baltimore flavor... Welcome back to Charm City!

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Local event guidelines

Phase 1 Baltimore Baltimore City is currently in phase 1 of reopening. Indoor Gatherings will need to comply with any relevant capacity based upon the space in which they are located, which is 50%.

Baltimore COVID-19 Reporting View the daily Baltimore COVID-19 Dashboard

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Local resources

Baltimore,

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Food & beverage Flavor Menu Taste, Explore, Engage and Toast with a variety of Menu offerings at Hilton Baltimore Inner Harbor. Think of the Flavors publication as your digital concierge to locally inspired dishes and other specialty food and beverage samplings to help you create unforgettable experiences for your clients and attendees.

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Hybrid events

ENCORE Whether your presenter is remote or live on stage, delivering streamlined and technically well-executed messages digitally ensures you to keep meeting objectives on track and your event a success.

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Responsible events

Hilton Meet With Purpose With Meet With Purpose you can customize your own programs or select from proven ideas that elevate the overall meeting experience for a lasting WOW impression.

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Creative networking

Food Trucks Get Outside In a city of big tastes, your With 20,000 square organization can diversify feet of outdoor space the flavor of Baltimore’s we can take any many neighborhoods and reception or event cuisine. Utilize our private outdoors. Have a Eutaw Street to WOW your socially distanced BBQ attendees with a private or a themed event food truck event! outside with the same great level of service.

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Transportation

Charm City Circulator Catch the Charm City Circulator directly outside of the Hotel. Ride these FREE 24 hour buses to the Inner Harbor and all throughout the central business district.

Light Rail Take the Light Rail directly from BWI airport to the Hotel for $1.90 one-way.

ZBEST Worldwide Our recommended car service for all airport and group transfers.

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Wellness

Staying healthy is more vital than ever to keep up with health essentials like diet, sleep routines, exercise and managing your medical care.

Below is a list of resources to keep your routine, while you’re on the road visiting Baltimore.

Local Fitness Resources Medical Resources

Planet Fitness Nearest Testing Facility

MV Fitness The Baltimore Convention Center 1 West Pratt St., Baltimore, MD 21201 FX Studios Nearby Hospitals University of Maryland Medical Center

The Johns Hopkins Hospital

Mercy Medical Center

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. 7

Communications

Experience Baltimore like a local. Baltimore has several insiders guides showcasing local attractions, restaurants, events and more. These are great resources to share with your attendees before they arrive.

Baltimore's Visitor Guide

Where to Go and Eat

Museums and Attractions

Meeting & Event Visit Baltimore Official Planning Guide Guide

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. Other information

We welcome the opportunity to open our doors for a site visit or connect virtually to showcase all possibilities of your future program with Hilton CleanStay and EventReady. In the meantime, please use these useful planning resources and information.

Floor Plans Floor plans available by floor and by room available for download. FLAVOR Fall/Winter Menu Think of FLAVOR as your digital concierge with locally inspired menus and other special food and beverage offerings to help you create an unforgettable experience for your clients or attendees. Photo Gallery Thumb through images of event space, guest rooms, suites, public spaces and amenities. Hilton EventReady with CleanStay When you’re ready we’re here to help you plan your event with confidence.

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary. ?

Brian Huchingson Hilton Baltimore Inner Harbor Director of Sales & Marketing [email protected]

Hilton EventReady Playbook

Images may not reflect the latest guest experience such as physical distancing of public spaces and changes to food & beverage. © 2020 Hilton Confidential and Proprietary.