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August 2016

Customer Services hhomewardhebrideanom housingew partnershipard newsletter 0300 123 0773 Message from the Chief Executive

On 8 July 2016 we marked services we deliver over the next the end of an era when Angus 5 – 10 years. I am interested in Lamont, HHP’s fi rst Chief hearing from you about: Executive retired and handed a) What we are doing that you the reigns over to me. like and how we can continue A time of change, whilst to do this diffi cult also presents us with opportunities. As tenants you b) Things you think we could have already been through do better one of the biggest changes c) Your suggestions and when the decision was taken ideas for either the service to transfer the ownership and as a whole or your own management of your houses neighbourhood from the Comhairle to the d) Future rent levels newly set up HHP. Ten years on, much has been achieved Over the coming months I plan Dena Macleod and Iain MacMillan and good foundations to be out in your communities have been set and now we to hear your views and I look need to look forward and to forward to meeting with as the future to become stronger being a thriving focus on what we want to many of you as possible. and make a noticeable difference community and I hope we will achieve in the next 10 years. HHP is your organisation in our communities we need make the most of it. I would very much like to work and if we are to embrace the to work together. We have an Dena Macleod with you to shape the housing challenges coming our way in opportunity to contribute to the Chief Executive

so if any invitees have not yet out membership with HHP. For advised us whether you plan to £1, you have voting rights, and HHP is 10! attend, please give us a call or an opportunity to be elected as drop us an email. a Board Member and help us This year HHP celebrates 10 pleasure of hearing him speak If you would like to get involved plan for the next 10 years! Get years in business, serving on the subject before and it was in the work we do and receive in touch with Angela Smith on the communities of the Outer fantastic!), and there will be a a formal invitation to future 0300 123 0773 for more details, Hebrides from the Butt of Lewis short fi lm looking at how we events, we would be delighted or email her at angelasmith@ to Barra. Since September have developed since transfer. if you would consider taking hebrideanhousing.co.uk. 2006 HHP has been allocating, Southern Islanders can join in developing, investing, building, the proceedings at Kildonan advising, partnering and Museum, South Uist, as we planning on behalf of its tenants, will be joining the museum and we want to CELEBRATE via video link from Stornoway. our achievements with you! There will be a buffet provided On 7 September we will be at both venues, and a chance holding HHP’s 10th AGM at An to mingle and chat with staff Lanntair in Stornoway. Following and Board Members, as well close of formal business, Sandy as other tenants and those Matheson will give a talk on working in our communities. housing in the islands, which We have already sent out we are very much looking invitations to our Membership forward to (we have had the and partner organisations,

Follow HHP on Twitter Please confi rm you attendance by emailing HebrideanHousing@HebHousing [email protected] or by phone 0300 123 0773 Investment Programme

This years Investment considerable patience and programme is well underway hopefully we can feature their and tenants in Cearn Hiort, lovely new windows in our Cearn Phabaidh and Cearn winter edition of homeward. Ronaidh will already be More heating replacements admiring their new kitchen throughout the islands will whilst those in Murdoch get underway in August as Place and Lewis Street HHP continue to install air will be enjoying their new source heat pumps and bathrooms. infrared heating. These Roughcasting work at Cearn Easaidh Roughcasting and roofi ng new forms of heating are works have started although providing affordable warmth we are hoping for much to our tenants without gas needed better weather as the and are part of our plans to recent heavy rain has slowed beat fuel poverty. things down a bit. Our gas Insulation works went out heating replacement scheme to tender in July. This year has also started and tenants we are looking to insulate in Assaye Place and Ross more ‘room in the roof’ Terrace are already feeling type properties which have the benefi t of their new highly been traditionally diffi cult to effi cient gas combination tackle. boilers. Finally we will also be New windows will be fi tted in working on fencing to Murray Place this year after several schemes as our planning permission was environmental works fi nally fi nally obtained. HHP would gets underway. like to thank all the tenants Peter O’ Donnell in Murray Place for their Investment Manager HHP Community Benefi t

Did you know that every HHP handing out free LED bulbs the charities concerned. of their community benefi t contract brings an additional to every household that On top of this they have for building new houses in benefi t to the community? receives a new kitchen, freely given their time to help these areas. Calmax are also Well it’s true, “Our caring bathroom or heating system. local communities. This year supplying a new bus shelter contractors have dug deep Over the years our O’Mac are tidying up the to the housing scheme at into their own pockets to contractors have playpark within the Cearns Melbost along with providing give back something to contributed towards with new fencing and a new additional shrubs, trees and the community whenever charities such as Bethesda picnic bench. seating areas within the they have worked on an Hospice, Macmillan Nurses, Calmax Construction has scheme. HHP contract” says Angus Crossreach, Hebridean carried out work for Ness FES have carried out work Macneil our Assets Contract Men’s Cancer Support Football Club, landscaped to footpaths in Ross Terrace Manager. This year Alex and Eilean Siar foodbank. areas at Habost and Barvas and Macrae Place and Murray Construction and Their generosity is greatly Church and donated to Ness improved the play park in O’Mac Construction are appreciated by HHP and Historical society as part Columbia Place. HEBRIDEAN HOUSING PARTNERSHIP HOUSING DEVELOPMENT

Slighe Nan Caimbeil, Habost, Ness The latest phase of HHP’s ongoing new build development programme was completed on 3 June 2016. The four house scheme at Habost, Ness, was handed over by local contractor Calmax Construction Ltd. The properties are named ‘Slighe Na Caimbeil’ in memory of local residents who were killed during the fi rst World War. The name was chosen by Councillor Mackay in consultation with the local community. The houses are insulated to very high standards and have air source heat pumps which provide extremely effi cient and economical heating in off Slighe Nan Caimbeil, Habost, Ness gas areas.

Mackenzie Lane, Sandwick Hebridean Housing Partnership have appointed Calmax Construction Limited to deliver 24 new homes for rent and for sale under the Shared Equity Scheme on the Melbost Farm site. Mackenzie Lane will provide 8 houses for the affordable home ownership scheme and 16 for rent through HHP. Of these 16 units we will provide 5 specially adapted homes. Work on site is progressing well and the development is due to complete by June 2017.

Cearnag Na Sgoile, Barvas This Housing scheme is being constructed on the old School Site Mackenzie Lane, Sandwick in Barvas. All homes will be for rent through HHP. The eight homes will be very economical to run with high levels of insulation and air source heat pumps. They are on track to complete in March 2017.

FUTURE DEVELOPMENT HHP recently tendered and appointed a Design Team for the fi nal stage of housing development at Melbost Farm. The successful team is an Island based team led by architects Anderson Associates.

Shared Equity Scheme The Shared Equity Scheme is aimed at building affordable homes for fi rst time buyers either on HHP’s waiting list or in HHP housing. This is a fantastic opportunity to become a home owner and anyone interested or requiring further information should contact Tighean Innse Gall, Matthew Hebditch at [email protected] who will be able to answer all of your questions and give you any information you require. Cearnag Na Sgoile, Barvas Photo taken by Jean Flannagan Calabhaigh and Lochboisdale Gateway Development

Lochboisdale Pier area has been the view. It is particularly benefi cial A summer Market was held from 29 transformed by Storas Uist. Fishing to tenants who don’t have gardens June through to 7 August, selling local activities have been relocated to the new themselves. produce and crafts at Talla Chidhe on causeway and the space developed HHP continue to work closely with the Wednesdays, Fridays and Saturday. into a community garden area. The Lochboisdale Amenity Trust for the good Katie Walker HHP Area Manager said Calabhaigh housing scheme was of the area and have previously made “We have introduced monthly drop in repainted by HHP and a communal use of HHP’s handyman service to help sessions for tenants in Lochboisdale satellite dish installed which has with odd jobs around Lochboisdale. over the summer months as we dramatically improved the appearance The Amenity Trust would welcome appreciate that some tenants may of the scheme. any volunteers to help maintain the fi nd it diffi cult to travel to the offi ce in The new garden area has enhanced the garden areas. Please contact Graham Balivanich. If this proves popular we will outlook for tenants at Calabhaigh. It is Martindale or Stuart Curtis if you can continue to provide this service on an now a pleasant space to sit in and enjoy spare any time to help. ongoing basis.”

Lewis & Harris Tenant Event - 2016 This year’s Lewis and Harris tenant event was held on Friday 27th May in Stornoway Town Hall. The event was held by HHP in partnership with Western Isles Residents Forum (WIRF). It was a beautiful day. The sun was shining with barely a cloud in the sky. Even before the doors offi cially opened at midday tenants were fl ocking in. Some dived straight into the light lunch and caught up with friends. Others headed for the stalls for ‘give-away’s’ and to seek information and advice from stallholders. The event was well attended by HHP staff. Tenants were urged to talk to Citrus Energy is an energy switching much as tenants. staff about anything and everything to Service. Citrus Energy will help tenants WIRF held a raffl e and prizes were kindly do with their housing or community. to get the best energy deals to lower donated by – FES FM, Alex Murray Housing Offi cers, Clerk of Works and your bills. Construction, Calmax Construction, Customer Service staff were on hand to Lesley Baird, Chief Executive of TPAS, O’Mac Construction, Torrence listen to tenants and answer queries. took time out from her tour of the Partnership, Rennie Partnership, Tenants were able to get advice about Western Isles to chat with tenants, and Campbell Construction Services and fi re safety, ways to keep their electricity present WIFR raffl e prizes, at the event. Tighean Innse Gall. bills lower, trading standards. They She has been hosting Scottish Charter This year’s stallholders were WIRF, were able to ask contractors about their consultations with tenants across the Foodbank, Advocacy, Homeless heating systems, their new kitchens & islands. Service, Hebrides Alpha, Western Isles bathrooms. More tenants and visitors attended Foyer, Trading Standards, Fire Safety, Peter O’Donnell, HHP Investment than in previous years. There was a NHS, DWP, Tighean Innse Gall, FES Manager, announced the launch of a good atmosphere in the hall. HHP staff FM, Alex Murray Construction, O’Mac new partnership with Citrus Energy. and stall holders enjoyed the event as Construction and Hebridean Housing.

HHP 10 YEAR ANNIVERSARY CELEBRATIONS

Hebridean Housing Partnership are celebrating 10 years of providing affordable, quality home across the Western Isles. Many of our schemes have interesting stories behind their names. We look at the history of some of our schemes from the oldest to the most current schemes that have been developed by HHP.

1890 Tobair Mairi The original building was demolished so that the

road could be widened. A number of houses LOOKING BAC were built in the 1970s. A tenant called Mairi lived in one of them. Mairi had a well in her garden so this is where the name Tobar Mairi (Mairi’s Well) originated from although there is some dispute regarding the name of the houses. Kindly provided by the North Harris Trust

1919 1 Cleit 1 Cleit in South lochs was the fi rst building to be taken over by the local council and eventually by HHP, in the rural area of the Isle of Lewis. A cleit is a stone storage hut or bothy. This bothy used to be home to a nurse. After a new house was built for the nurse in 1954, 1 Cleit was taken over by the local council. The semi-detached house was previously named ‘The cottage’ before be- ing renamed 1 Cleit. Kindly provided by Hebridean Connections K

1925 Westview Terrace Westview Terrace was so named because it looks west, funnily enough. However, at one point the road had two different names. As you head up away from Matheson Road, the left hand side was called Ropework Road, as there had previously been a ropeworks on the site. The right hand was called West- view Terrace. In 1957 the two sides of the street were ‘unifi ed’ into Westview Terrace, but the reference to Ropework was retained in the Gaelic name – Baraid nan Rop. The Westview Terrace tenants were quite unhappy about this and when the move came to unite the two sides of the street there was uproar. LOOKING BACK (Barvas andBrueHistoricalSociety) Eachdraidh BharabhaisagusBhrù Kindly ProvidedbyComann still there. years buttothisdaytheyare projected lifespanwastwenty Fhraoich (Heatherhill).Their put upinBarvasonCnocan to itand18ofthesewere ‘Swedish’ housesallocated Lewis had40prefabricated blackhouses. To alleviatethis number andproportionof Barvas parishhadthehighest whitehouses. either blackhousesorunfi t the homesonislandwere in Lewisfoundthatmanyof after WWIIasurveyofhousing launched bythegovernment house buildingprogramme As partofanationwide houses Na Taighean Ùra–Thenew 1948 South Uist. island nearthecausewayto Creagorry onthesouthof from. Thisbuildislocatedin the schemegetsitsname and Barra.Thisiswhere in NorthUist,SouthUist only inBenbeculabutalso built. Theywerethefi rst not houses inBenbeculawere In 1932,thefi rst council 1 CouncilHouses 1932 Kindly provided byBarraHeritage. Columbus. the Vikings andChristian to NorthAmericabefore Hebrides duringhisvoyage who hadstoppedoffatto the Ireland beingthenavigator has itthatSaintBrendan from of SaintBrendan.Legend dedicated totheprotection was calledthisasit Brendan road.Thescheme the schemewascalledSt houses inBarrawerebuilt, In1952,thefi rst council St BrendanRoad 1952 Heatherhill 2003 Barvas 1960 

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  LOOKING FO RWARD 2011 2010 2012 Ceann An Ora (Bunaveandor) Ceann An Ora St Michael’s Cottages Cottages St Michael’s Slighe Ruairidh Alasdair Ceann an Ora is a recent Ceann an Ora development in Harris. The hill behind the scheme is The named Bunaveandor. river that runs along the right of the scheme is called Ceann an Ora. Ceann means ‘head’ and Ora means ‘Nordic work relating to currency’. The land was sold to HHP by Ardhasaig Grazing Committee. Kindly provided by the North Harris Trust Slighe Ruairidh Alasdair is a newly built scheme on the Isle of North Uist. The scheme was named after Roddy MacCuish who was HHP’s Clerk of on the development, Works but sadly passed away before the houses were completed. St Michael’s Cottages is a Cottages St Michael’s built development recent was The name in Barra. to the protection dedicated Michael. A catholic of Saints is also church in Eriskay protection of dedicated to the Saint Michael. by Barra Kindly provided Heritage LOOKING FORWARD was namedinhermemory. few yearsagoandthescheme opposite untilherdeathjusta the early2000’s.Shelived until recentlydemolishedin the siteinearly1920’s-30’s primary schoolwhichwason Kennedy, whoworkedinthe respected localteacher, Mrs Lochs. Itwasnamedaftera scheme builtinNorth Kennedy Viewisarecent for thelocalcommunity. new housesavailabletorent scheme offered10affordable sold thelandtoHHP. Thisnew the Mackenziefarmerswho The schemewasnamedafter built schemeinStornoway. MacKenzie Crescentisanewly MacKenzie Cresent 2015 Kennedy View 2014

Citrus Energy launch: Refreshingly different!

At the recent tenant event in Stornoway Town Hall, HHP launched our new energy supplier switching service which is being delivered through Citrus Energy. Citrus Energy was set up by Cunninghame Housing Association in to help tenants fi nd the best energy deals available and HHP are delighted to team up with them to help our tenants save money on their energy bills. Citrus Energy provide a free, impartial Breathing Space is ’s national service to HHP tenants to help switch mental health telephone service. to the best energy deal that suits your Whether we have been diagnosed needs. They will also review your energy as having a “mental illness” or deal every 6 months and provide help not, sometimes our thoughts and if you have any problems with your feelings overwhelm us to the point supplier. where it becomes diffi cult to cope Just ask James Macdonald, one of with everyday life. Stressful life our tenants who had issues with his events, money worries, relationship electricity provider. diffi culties, ongoing health issues, loneliness, and an over reliance on “The bills were very confusing and I alcohol and/or drugs of any kind can couldn’t understand why they said I all mount up to the point where we was in debt to them. I was getting very “can’t see the forest for the trees”. worried so I went to see HHP and they put me in touch with Citrus Energy. It Breathing Space exists to provide a still isn’t sorted but Citrus has taken fi rst point of contact for people who a weight off my shoulders and they are struggling with any, some or all of are keeping me up to date on what is the above. happening” Staff from health and social care Citrus Energy told HHP that this was backgrounds are available from 6pm one of the worst cases they had come to 2am Monday to Thursday, and right across but they are hopeful of a positive through the weekend from 6pm on outcome for James. Friday to 6am Monday. The service is free and confi dential. The number So if you are having problems with your won’t even show up on an itemised energy bill or would like to see if there bill. is a better deal available then call Citrus Energy today. Peter O’Donnell HHP Investment 2016 is Manager said “I would urge all of our Scotland’s Year tenants to make use of this service. of Listening. If you have never switched before then Stigma and give at a go today as switching from discrimination can your current supplier could save you up stop people opening to 40% on your energy costs. up about their experiences and seeking help. However, talking about mental health can strengthen friendships, aid recovery, break down stereotypes and take the taboo out of something that affects us all. Listening and feeling listened to are well known to have a positive impact on our mental wellbeing. The Year of Listening hopes to raise awareness of this across traditional and social media as well as in our workplaces, schools and colleges. It also seeks to raise funds and awareness for and about COSCA, the main provider of counselling training in Scotland. • visit www.breathingspace.scot • Breathing Space: 0800 83 85 87 • If you need to talk with somebody RIGHT NOW, phone Samaritans on 116 123, or email jo@samaritans. Clear rent account prize draw winner - Mary (Maisie) Maccormick of Tindill Road org with Housing Offi cer Lisa Woodin. Best Estate/Street Award 2016 This competition is open to tenants their estate/street into the competition. award; and and residents/owners living in schemes Entries to the competition must meet • Entrants must not have had any where HHP own properties. There are the following criteria:- external help in the preparation of three awards:- their area/gardens. • Entrants must have submitted their 1. Stornoway; entry form by Friday 30th September Judging of the gardens/estates will 2. Lewis rural and Harris; and 2016; take place in October and entrants will 3. Uist and Barra areas. be notifi ed in advance of the judging. • Entrants must agree to their estate/ The judging panel will consist of HHP’s Entry to the competition is free and scheme being used for publicity Area Housing Managers and Board tenants and residents are invited to enter in HHP’s newsletter, if they win an Members. The winning estate/street in each area will be awarded a £200 gardening voucher to further enhance the estate. To enter this competition please contact our Customer Services on telephone number 0300 123 0773 or call into your local Hebridean Housing Partnership offi ce in Stornoway or Balivanich to collect an application form.

Dog Fouling in HHP Schemes Tenants and residents within schemes, who keep dogs must ensure that their dog does not foul neighbouring properties Queensland Road-Winner Best Estate Competition 2013 or common areas. This includes open grassed areas, pavements, footpaths, parks and play areas. Scottish Water urges customers in the Western Isles HHP accepts that dogs will foul when they are being walked by their owners. to help keep the water cycle running smoothly However it is an offence for the person who is in charge of a dog not to Hebridean Housing Partnership is the pipes beneath communities where immediately remove their dog’s waste asking customers to work with us and you live. This is leading to the misery and dispose of it appropriately. Scottish Water to help put an end to of fl ooding of properties sometimes the high number of blockages in the resulting in pollution to coastal water, Tenants who do not clean up after their network. local rivers and burns. dog could have their permission to keep the dog removed and the local This issue can also affect Scotland’s authority have the power to issue on the beaches and coastal environment. spot fi nes against culprits. Scottish Water are determined to do all they can to protect and enhance Dog waste can carry diseases which are Scotland’s natural environment and I’m transmitted to people and is a particular sure this is something the community in risk to children. the Western Isles would fully support. Tom Hanks, CNES Community There are simple bathroom and kitchen Environment Offi cer, can be contacted checklists which help customers know on 01851 822694. He can offer help the dos and don’ts. In the bathroom and advice regarding dog fouling and it’s easy – just follow the 3P’s rule (Pee, also issues such as microchipping, Poo and toilet Paper), everything else noisy, stray and dangerous dogs. should go in the bin, not down your toilet. Doggy Database HHP would like to remind all dog owners that it is now a legal requirement that On average Scottish Water attends their pet be microchipped and their 100 blocked drains every day across details registered on an authorised Scotland and around 80 per cent are database. Failure to do this may result caused by people putting the wrong in a fi ne of £500. Microchipping is a things down their sinks and toilets. small procedure and easily done by Bathroom waste items such as personal your vet. There are organisations that cleansing and baby wipes, cotton buds can provide fi nancial assistance. Please and nappies being fl ushed down the discuss this with your vet. toilet, coupled with cooking fat, oils and grease poured down the kitchen sink, Please note that it is your responsibility can collect and create a blockage of to keep the correct details on the material and solidifi ed fat. database. If you move home, pass your dog to a new owner, or your pet This can’t break down easily like toilet dies, you must contact the database paper and collects in large clumps in and have it updated. For more information about tenant participation please Tenant Partcipation News contact Jane Email jane. ballantyne@ Well worth the trip – A great prize! tpasscotland.org.uk Lorna, Mark & Fin spend a few days in Stornoway. Telephone 01851 700811 Mobile 07487 891 242 Here is their report Jane works Monday – Thursday 8am -12.30pm. We have set up and run a tenants group in Lochboisdale, South Uist. Western Isles The group works with Residents Forum Lochboisdale Amenities Annual General Trust – we work together to look after our local area. Meeting The biggest thing to happen 5th September 2016 here is the new harbour. We 6.30pm Bridge Centre, want to make the place where Stornoway we live look good for us and HHP tenants and residents: visitors. We have painted the You are all invited and properties, placed fl ower welcome to come along – tubs outside. We are also This is your chance to meet having some pop up shops Lorna Macdonald and Mark Hardie from South Uist receiving other tenants, have your over the summer. their raffl e prize from Jane Ballantyne, TPAS and Lesley Baird, say and get involved, whilst Chief Executive, Tenant Participation Advisory Service We have been working with enjoying refreshments Jane, the tenant participation provided. worker – she helps us to work together with HHP. This It is an opportunity to meet has helped get things done the Forum members and be in our local area. We have within an ideal base to speak had some problems but we freely and openly with one are getting them sorted by another and to have your working with our Housing comments heard about your Offi cer Craig Pert and with housing service. FESFM. After the AGM we shall be in- We asked if HHP could viting you to join us in an in- provide a local drop in formal chat, focusing on your for tenants. Travelling to thoughts about the repairs Balivanich to talk to HHP can service provided and what take a while – we have had changes are needed to make two drop in sessions and the service work better. another one is planned for If for any reason you are a pack to start a local dog Lorna were invited to go August. unable to attend, please con- fouling campaign. to Stornoway to meet with We recently travelled to tact us via Facebook, email For more information about other HHP tenants, TPAS Stornoway to meet other or phone and we can voice the Westerns Isles Residents and other members of HHP members of the Western Isles any questions you would like Forum contact Jane staff. I found the events very Residents Forum. We know to be put forward on your Ballantyne useful and it give us plenty behalf. Responses and that by working together of opportunities to discuss More information about updates shall be provided and sharing ideas and positive and negative Lochboisdale Tenants Group as soon as possible after experiences with each other feedback from our own contact Mark Hardie & the meeting. we can make a difference. tenancy experience. We also Lorna Macdonald or visit the We also attended the local discussed arrangements Please contact us if you need Facebook site. help with transport and/or tenant event at the Town Hall. to organise HHP tenant travel costs. It was great to meet so many Going home with our meetings in Uist so that people, HHP staff, tenants prizes! there would be a local Should you require further in- and other organisations. Fin said ‘on the 24th and voice to feed back to TPAS formation or wish to confi rm We got so much information 25th May myself, Mark & and HHP’ attendance, please contact:- and help. We attended the Maree via text roadshow about the Scottish 07800817555 or Jane Housing charter with Lesley Ballantyne. Baird and Jane Ballantyne, Find us on Facebook Chief Exectutive of TPAS Western Isles – it’s good to know about Residents Forum what is expected from our Landlord, HHP. The Forum is an umbrella organisation that represents We have a big problem with Registered Tenant Organi- dog fouling and luckily the sations and village voices people that deal with this (individuals) of the Western from the Comhairle were Isles tenant / community at the event. They sent us movement. Shore Print & Design Ltd d r Then, I worked with the Clerk and the Housing of Works cers to go out and visit Offi people in their homes. It has been a real learning curve. rst day I remember on my fi being really worried about having to answer phone calls from the public. After a week of working with Andrea, Susan, Sabrina and Christina they pushed me into the deep end. They helped me answer lots of calls from the public which I was scared to do. As my Placement comes to an end, answering phone calls is easy. ted I feel like I have benefi greatly from working with HHP by improving my people skills. It was great getting to know everyone at HHP and I would like to come back next year! a

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T Suzi Morrison A e Housing Offi cer Housing Offi By rent payment card at any Post By rent payment card at any Post ce or Paypoint/Payzone Offi By Direct Debit mandate on a weekly or monthly basis; By telephone using your debit or credit card – phone 01851 709296; N P • ce; • At your local HHP offi • • By Bank Standing Order; • ce. • At your local Comhairle offi Summer Placement and Hello, I am Callum my third I am going into of year at the University studying . I am a MEng in Aero-mechanical summer I engineering. This to the decided to come back I Island to work with HHP. gladly accepted the Student Placement position and looked forward to heading home for the summertime. was rst day I On my fi welcomed warmly by Jackie Macleod, the Chief During my Executive’s PA. placement I got involved in many different areas of the I worked with company. Customer Services for the rst 6 weeks dealing directly fi with tenants and helping them with their problems.

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hebridean housing partnership newsletter partnership housing hebridean h homeward U Y Katia Petteloot Finance Assistant O A YOUR RENT YYOUR WAYS TO PAY TO PAY WWAYS e will be drawn at the end of This takes you to the Comhairle’s 24 hour secure Internet payments service. Select HHP Housing Rents and you can make your rent payment using this secure site with most major credit or debit cards. can also pay your rent by the You following options: DID YOU KNOW THAT YOU CAN YOU KNOW THAT DID YOU RENT ONLINE? YOUR NOW PAY access this method of rent To payment go to:- http://tinyurl.com/hhppayments UIST AND BARRA UIST AND Gary Macleod HHP is a Registered Charity (No. SCO35767); A Registered Society under the Co-operative and Community Benefi t and Community Benefi HHP is a Registered Charity (No. SCO35767); A Registered Society under the Co-operative Finance Co-ordinator Societies Act 2014. Reg No 2644R(S); Registered Social Landlord Reg No:359; Registered Property Factor: PF000183 Property Factor: Societies Act 2014. Reg No 2644R(S); Registered Social Landlord Reg No:359; Registered TENANT EVENTS 2016 TENANT However, if any tenant wishes to discuss any matter if any tenant wishes However, Information will in private this can be arranged. be on hand to be provided and stall holders will provide advice. A raffl the event. at the Northbay The Barra tenant event will be held 29th September Gardening Project on Thursday with catering 2016, and will be an informal event will be available provided. Advice and information programme on a range of issues from the investment to call in for are welcome to energy advice. Tenants event. A prize a few minutes or stay for the whole draw will be held at the end. Uist Tenant Event will be held in Balivanich Hall will be held in Balivanich Hall Event Uist Tenant lunch and 28th September 2016, on Wednesday be be provided. The event will refreshments will will be on tenant engagement. informal and the focus Staff changes