Passengers at

Top 3 Destinations by world region Frankfurt Airport (FRA) is ’s global gateway and one of the world’s largest aviation Age Group hubs. In 2019, over 70 million passengers departed, arrived or connected to another flight via under 30 years 16 % Berlin TXL London LHR FRA. Who are these passengers passing through the terminals or seated on the planes at FRA? 30 – 39 years 26 % Hamburg HAM Palma PMI Where do they come from and where are they flying to? To find this out, (the owner and Europe* Germany operator of Frankfurt Airport) has been continuously conducting passenger surveys since 1991. MUC Vienna VIE 40 – 49 years 31 % Each month, some 2,400 passengers on average are surveyed on topics such as age, residency, Johannesburg JNB Dubai DXB or reason for flying. Did you know, for example, that passengers stay at FRA for an average of 50 – 59 years 20 % Hurghada HRG Shanghai PVG 2 hours and 19 minutes per journey? over 60 years 7 % Asia Africa Cairo CAI Seoul ICN

New York JFK São Paulo GRU Country of origin/residence

Toronto YYZ Rio de Janeiro GIG Other countries 22.3 % Chicago ORD Cancún CUN South America North America *excluding Germany

54.6 % 45.4 % Germany Average number of flights by business and leisure U.S. 9.8 % passengers (per year)

U.K. 3.9 % Austria 3.6 % Italy 3.3 % 5.3 France 2.9 % Sweden 1.8 % 11.1 flights 2.6 % Canada 2.2 % flights 2.2 Reason for flying Reason for flying Switzerland 2.2 % flights All travelers 35 % 65 % Business Leisure Mode of ground access to FRA Leisure travelers Business travelers Private car 40 % Passenger split Taxi 20 % S-Bahn metropolitan train 14 % ICE/ 11 % 39 % 61 % Long-distance train Female Male Private Transfer 54 % 46 % Origin & shuttle service 5 % passengers Destination Rental car 4 % passengers Others 3 % Survey methodology: Ongoing individual interviews with passengers i (from a representative sample of passengers, selected at random). Survey period: Bus 2 % January to December 2019 (approx. 29,000 passengers interviewed). Other long-distance train 1 %