Services By train to your

Post Rollstuhl Geldwechsel Post office Wheelchairs Currency exchange plane

Snacks Bar Supermarkt Conveniently get to the by rail Snack bar Café Supermarket

Med. Dienste Apotheke Babyraum Med. services Pharmacy Baby room

Spielplatz WLAN-Zone Gebetsraum Play area Wi-Fi zone Prayer room

Dusche Raucherzone Lounges Showers Smoking area Lounge

Basics

Abflug Ankunft Schalter Rolltreppe Treppe Lift The information in this brochure is current as of February 2015 Departures Arrivals Counters Escalator Stairs Elevator AG, Airport Services Worldwide 60547 Frankfurt am ,

Bordkarten- Gepäckannahme Passkontrolle Sky Line Fundbüro AiRail-Terminal Steffen Sommer, Corporate Communications kontrolle Check-in Passport check SkyLine train Lost & found AiRail terminal Boarding pass check Phone: +49 (0)180—6 FRAINFO* +49 (0)180—6 372 4636*

YOUTUBE LOGO SPECS

PRINT on light backgrounds on dark backgrounds standard standard main red gradient bottom www.frankfurt-airport.com Mietwagen Taxi Parken Hotel Treffpunkt Telefon PMS 1795C PMS 1815C C0 M96 Y90 K2 C13 M96 Y81 K54 Car rentals Taxis Parking Hotel Meeting point Telephone white black WHITE BLACK no gradients no gradients C0 M0 Y0 K0 C100 M100 Y100 K100 www.twitter.com/Airport_FRA watermark watermark www.facebook.com/FrankfurtAirport stacked logo (for sharing only) stacked logo (for sharing only) www.youtube.com/user/FraportundFra Bahnhof Bus Polizei Airport Toiletten Information Train station Buses Police Conference Restrooms Information www.pinterest.com/AirportFRA Center www.yelp.de/biz/Frankfurt-Airport-Frankfurt

*€0.20 per call from landline phones in Germany and up to €0.60 per call Gepäckausgabe Gepäckwagen Gepäckvermittlung Baggage claim Baggage carts Baggage tracing from any German mobile/cell phone network Get to your destination reliably by train

Start your trip by boarding a train! From stations all over App Germany and many cities in other European countries, every day there are more than 400 trains that will take you straight to Frankfurt Airport. By taking advantage of them, Download now for free! you can almost start your vacation or business trip when you step out your front door. It’s extremely easy to transfer Available ®, Android from a train to a plane or vice versa—the railway and flight for iPhone schedules are excellently coordinated with one another. and as Web-App! In English, German ICE, Regio, S-Bahn – they all stop at the airport and Chinese The choice is yours: every day of the week, more than 170 ICE and IC trains stop at Frankfurt Airport’s long-distance train station. From or , the trip takes only an hour—it can’t get much faster than that. In addition, more than 220 regional trains connect the airport with towns and cities in the German states of , Rhineland- Palatinate, and Bavaria. And to top it off, suburban (S-Bahn) trains to and from downtown Frankfurt and destinations in the Rhine-Main region leave every 15 minutes.

More than 1/3 of passengers take the train to Frankfurt Airport.

Intermodality—networking of air and rail transportation—is one of the most important reasons for the success of Frankfurt Airport.

Long-distance train station

high-speed trains 174 a day

Regional train station suburban (S-Bahn) and regional trains a day 24 hours 223 free Wi-Fi!

Getting to the Airport 3 How to get where you Airlines that offer check-in want to go: at the AiRail Terminal:

From the long-distance train station to Terminal 1: Airline Code Counters Open from Walk across the pedestrian bridge and follow the signs to A JP 11–12 () 7 a.m. to 8 p.m. Terminal 1 A/B/C/Z, total walking time: approx. 10 minutes. AB 18–20 (Fraport) 7 a.m. to 9 p.m. AI 18–20 (Fraport) 7 a.m. to 9 p.m. From the long-distance train station to Terminal 2: OZ 18–20 (Fraport) 7 a.m. to 9 p.m. Walk across the pedestrian bridge to Terminal 1. Then OS 11–12 (Lufthansa) 7 a.m. to 8 p.m. either board a shuttle bus in front of Concourse B Arrivals B BRU 18–20 (Fraport) 7 a.m. to 9 p.m. (Level 1) or take the “Sky Line” from Concourse B Departures (follow the signs for Terminal 2 Biman Bangladesh Airlines BG 18–20 (Fraport) 7 a.m. to 9 p.m. D/E), total walking time: approx. 25 minutes. BMI Regional BM 11–12 (Lufthansa) 7 a.m. to 8 p.m. SN 11–12 (Lufthansa) 7 a.m. to 8 p.m. From the regional train station to Terminal 1: C CI 18–20 (Fraport) 7 a.m. to 9 p.m. Ride the elevator or escalator up to the Departures level DE 18–20 (Fraport) 7 a.m. to 9 p.m. (Level 2), total walking time: approx. 5 minutes. OU 11–12 (Lufthansa) 7 a.m. to 8 p.m. D Dolomiti EN 11–12 (Lufthansa) 7 a.m. to 8 p.m. From the regional train station to Terminal 2: E Egypt Air MS 11–12 (Lufthansa) 7 a.m. to 8 p.m. Ride the elevator or escalator up to the Departures level EK 18–20 (Fraport) 7 a.m. to 9 p.m. (Level 2), then either board a shuttle bus in front of Con- EY 18–20 (Fraport) 7 a.m. to 9 p.m. course B Arrivals (Level 1) or take the “Sky Line” people G GF 18–20 (Fraport) 7 a.m. to 9 p.m. mover from Concourse B Departures (follow the signs for K KE 18–20 (Fraport) 7 a.m. to 9 p.m. Terminal 2 D/E), total walking time: approx. 25 minutes. KU 18–20 (Fraport) 7 a.m. to 9 p.m. See terminal map on pages 11 and 12 L LOT Polish Airlines LO 11–12 (Lufthansa) 7 a.m. to 8 p.m. Lufthansa LH 11–12 (Lufthansa) 7 a.m. to 8 p.m. AiRail Terminal LG 11–12 (Lufthansa) 7 a.m. to 8 p.m. If you arrive at the long-distance train station, you can M MH 18–20 (Fraport) 7 a.m. to 9 p.m. conveniently check in and drop off your luggage at the AiRail Middle Eeast Airlines ME 18–20 (Fraport) 7 a.m. to 9 p.m. Terminal just a few steps away (provided that your airline N Niki Luftfahrt GmbH HG 18–20 (Fraport) 7 a.m. to 9 p.m. offers check-in services there). O WY 18–20 (Fraport) 7 a.m. to 9 p.m. P Pakistan Intern. Airlines PK 18–20 (Fraport) 7 a.m. to 9 p.m. Q QR 18–20 (Fraport) 7 a.m. to 9 p.m. R Rossiya FV 18–20 (Fraport) 7 a.m. to 9 p.m. S SAS SK 11–12 (Lufthansa) 7 a.m. to 8 p.m. SATA Internacional RZO 18–20 (Fraport) 7 a.m. to 9 p.m. Srilankan Airlines UL 18–20 (Fraport) 7 a.m. to 9 p.m. Swiss International Airlines LX 11–12 (Lufthansa) 7 a.m. to 8 p.m. T TAP TP 11–12 (Lufthansa) 7 a.m. to 8 p.m. TG 18–20 (Fraport) 7 a.m. to 9 p.m. Transaero Airlines UN 18–20 (Fraport) 7 a.m. to 9 p.m. V VY 18–20 (Fraport) 7 a.m. to 9 p.m. Y Airways IY 18–20 (Fraport) 7 a.m. to 9 p.m.

Airlines with AiRail Check-in 5 How you benefit from What to keep in mind when AiRail Check-in: using the AiRail Service:

– You can check your luggage right after arriving by train. – Check in at least 15 minutes before your train leaves. – It’s only a few steps to the AiRail check-in counters. – Carry your bags onto the train. – You start your trip in a relaxed mood. – After arriving at the long-distance train station at the – You have more time to enjoy the airport’s rich offerings. airport, walk to the AiRail Terminal to drop off your bags. You must do this no later than 40 minutes before your You’ll find the AiRail Terminal in the passageway that flight departs. connects the long-distance train station with Terminal 1. The Lufthansa AiRail Service also works in the opposite Simply follow the signs for “AiRail Check-In” or “AiRail direction. At the airport where you begin your trip, you can Terminal”. Check-in is possible there until 60 minutes before check in all the way to Düsseldorf, Kassel-Wilhelmshöhe, departure, and the counters are open daily from 7 a.m. and , Cologne, or Stuttgart and receive your train 9 p.m. (Lufthansa counters close at 8 p.m.). We recommend ticket as well. After landing in Frankfurt, follow the exit that you allow enough time to complete the check-in signs and then head for the AiRail Terminal. Claim your procedure. When landing again at Frankfurt Airport after baggage and take it through customs there. your trip, you pick up your luggage in the usual way at the terminal’s baggage claim, just follow the signs (except More information on Lufthansa’s AiRail Service is availab - passengers of Lufthansa AiRail Service, see next chapter). le at www.frankfurt-airport.com, www.lufthansa.com, and www.bahn.com. Lufthansa AiRail Service

If you are taking a Lufthansa flight from Frankfurt and are traveling to the airport by ICE train, you can check in online or using your smartphone between 15 minutes and 23 hours before the train‘s scheduled departure time. The AiRail boarding pass serves as your ticket (and is only valid on the booked connection). It must be issued before you start your journey. After arriving at the airport‘s long-dis- tance train station, you can then conveniently drop off your bags at the Lufthansa counter in the AiRail terminal that‘s just a few steps away.

6 AiRail Check-in AiRail Service 7 Tips on how to make the most of your time at the airport

– From Armani to Zegna, at the airport you’ll find a huge range of shops that carry brands from around the world at fair prices. There are also more than 90 restaurants and bistros to satisfy any taste. Our Shopping & Dining Guide will help you get your bearings. Rail & Fly Service of – Surf the Internet for free at the airport. You can access the Many airlines and travel operators offer Rail & Fly tickets Web via Wi-Fi in the terminals for as long as you like. If for Frankfurt Airport. They are a good deal, since they let you don’t have an Internet-capable device of your own, you travel to the airport and back again conveniently you can use one of the many stand-up or sit-down and economically. terminals around the airport (for a fee).

How you benefit from Rail & Fly: – Take it easy in one of the remodeled, comfortable relax – You can leave from and return to any of more than zones at the airport and let the time fly by until it’s time to 5,600 train stations in Germany. head for the gate. Or else visit one of the airport lounges. – It’s easy to purchase and print out tickets at www.accesrail.com/checkin or at any – Traveling with kids: Deutsche Bahn ticket machine. There are several play areas in the terminals for your kids – You can check in and drop off your luggage in to play and romp in while you catch your breath. You can the AiRail Terminal at Frankfurt Airport also borrow a stroller for your toddler free of charge at (see page 5 for the participating airlines). the following locations: in Terminal 1 at the Service Point in Concourse B (pre-security) and at information Here‘s how it works: along with confirmation of your desk 10 in Concourse B (post-security), and in Terminal 2 booked flight, you receive the link for the print@home at the Service Point (pre-security). process and a personal “pickup number“ for your train trip. You can then conveniently print out your Rail & Fly ticket by entering your name and ticket number or booking code at www.accesrail.com/checkin at home or anywhere else. Alternatively, you can enter the pickup number in a Deutsche Bahn ticket machine and receive your Rail & Fly ticket there. Please note that you must present your flight booking confirmation and a valid passport or ID card in addition to your ticket on the train.

Please also keep in mind that you must print your ticket out just before beginning your outbound or return trip (if possible, no sooner than 72 hours beforehand). Rail & Fly tickets are only valid on the day of your flight and the preceding day and/or the day of your return as well as the following day. You‘ll find detailed information on Rail & Fly and a list of all airlines and travel operators that offer it at www.bahn.de/railandfly.

8 Rail & Fly Your stay at airport 9 Get where you want to go

Terminals, parking facilities, and transportation at a glance

Kontrollstellen Checkpoints Gates A, B, C, Z Gates D, E Check-in Information Gepäckausgabe Baggage claim Treffpunkt Meeting point Pendelverkehr Shuttle services Zugverkehr Railway Parken Parking Busbahnhof Bus terminal Taxi Taxis Mietwagen Car rental Apotheke AiRail Terminal Pharmacy Medizinische Dienste Medical services DB-Information Deutsche Bahn (German Rail) information desk Rufsäule für Betreuung Help points Police Company Meeting Company meeting point Fundbüro Lost & found