Chiltern District Council Performance Plan 2005-06
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Delivering the best for Chiltern Chiltern District Council Performance Plan 2005-06 Note from the Leader ………………………………………...………..……..…… 2.2.2 Are we Improving? What you will find in this Plan ……………………..…………...…..…… 2.3 The Provision of Leisure Services Executive Summary ………………………………………...……………..…..…… 2.4 Consultation in 2004-05 2.5 Comprehensive Performance Assessment Section 1: About Chiltern 2.6 Service Review Programme 1.1 Chiltern District – the District and the Council 1.2 Chiltern District Council Objectives Section 3: Accounts 1.3 Chiltern Vision to 2020 and the Chiltern Community Plan 3.1 Statement of Accounts 1.4 Buckinghamshire Local Public Service Agreement 3.2 Statement on Contracts 1.5 Buckinghamshire Community Plan 3.3 Efficiency Statement … 1.6 National Priorities 3.4 Risk Management Section 2: The Council’s Performance Section 4: Other Useful Information 2.1 The Council‟s Performance in 2004-05 4.1 Contacting the Council and its Partners ………………… 2.1.1 Executive Leader 4.2 Other Publications and sources of information 2.1.2 Community 2.1.3 Communications and Safety Section 5: Glossary of terms 2.1.4 Strategies and Planning 2.1.5 Environmental Management Appendix I: Performance Indicators 2.1.6 Good Health and Housing 2.1.7 Optimising Resources Appendix II: Bucks Local Public Service Agreement – 2.2 Best Value Performance Indicators - performance progress update May 2004 summary ………… 2.2.1 How do we Compare with Others ……….… Chiltern District Council 2004-05 Performance Plan 2 Statement of Responsibility The Council is responsible for the preparation of this Performance Plan and for the information and assessments set out within it, and the assumptions and estimates on which they are based. The Council is also responsible for setting in place appropriate performance management and internal control systems from which information and assessments in the Plan have been derived. The Council is satisfied that the information and assessments included in the Plan are in all material respects accurate and complete and that the Plan is realistic and achievable. The role of the Council’s External Auditor Robson Rhodes is to consider whether the Council has put in place adequate arrangements for collecting, recording and publishing specified performance information, and considering and reporting on whether the Council has complied with statutory requirements in respect of the preparation and publication of its Best Value Performance Plan. Chiltern District Council Council Offices King George V Road Amersham Bucks HP6 5AW 01494 729000 www.chiltern.gov.uk Chiltern District Council 2004-05 Performance Plan 3 Introduction from the Leader Cllr Tom Dodd represents the Chalfont St Peter Gold Hill District ward. He was first elected to Amersham Rural District Council in 1973 before it was amalgamated into Chiltern District Council the following year. Cllr Dodd was elected Leader of Chiltern District Council in May 2004. He had been Deputy Leader since 2001 Teamwork has been the essence of our success, and I intend to continue to lead and support the team in Delivering the Best for Chiltern in the future. Councillor Tom Dodd Councillor Tom Dodd Leader, Chiltern District Council Chiltern District Council 2004-05 Performance Plan 4 What you will find in this Plan What you will find in this Plan Chiltern District Council has sought over the years to continuously improve the services it provides to local people by making those services more efficient, effective and economic. The Local Government Act 1999 introduced the Best Value initiative, which places a duty on councils to keep all services under review, set themselves challenging targets for performance and publish a Performance Plan each year. The Plan must show how well services have performed over the last year, and what improvements will be made over the next year. Who this Plan is for . Elected Members and staff working at Chiltern District Council, to provide guidance for our work over the coming year. Our auditors, the Audit Commission inspectors and ultimately central Government, so that they can assess our past performance, evaluate the actions we are planning and confirm that we are fulfilling our duties under the law. Our partners and local businesses, so that they can judge how well we are performing. Interested parties. Changes Made to the Plan this Year In March 2004, the Government published ODPM Circular 02/2004. This included guidance on reducing the required content of Performance Plans. It advised that it is no longer necessary to provide information that could be obtained from other sources. By design this Plan goes above that which is required to enable performance information to be held in one corporate plan. Chiltern District Council 2004-05 Performance Plan 5 How this Plan is Organised Section 1 sets the scene for this Plan and lays out the Council‟s key objectives and targets, how we monitor our performance and our community leadership role taken in developing and implementing the Chiltern Community Plan. Section 2 relates to how we have performed in 2004-05 including facts and figures about how well we have performed for each of our portfolio areas, our planned actions for the coming 12 months and information about the consultation we have undertaken. Section 3 provides a brief statement of the Councils accounts and outlines the Council‟s approach to risk management. Section 4 guides you to some other sources of information that may be of interest, and gives details which will make it easy to contact us should you wish to do so. Appendices ?? to ?? contain tables of detailed information about how the Council is performing both year on year and compared with other Councils, our targets for the coming three years and an update on the Buckinghamshire Local Public Service Agreements. This Performance Plan was produced by Chiltern District Council‟s Policy and Performance Team in June 2005 For more information, contact the Policy and Performance Officer on 01494 732779 or send an email to [email protected] A four-page summary of Chiltern District Council‟s Annual Performance Plan 2005-06 appeared in the Spring 2005 edition of Chiltern Chronicle. This four- page summary is available from the display of leaflets and other publications in the reception area of our offices in King George V Road, Amersham, and on the Council‟s website – www.chiltern.gov.uk. Chiltern District Council 2004-05 Performance Plan 6 Executive Summary Each year the Council produces a Performance Plan showing how it has performed over the previous 12 months, and setting out what it hopes to achieve over the coming year. This forms part of the Council‟s commitment to secure continuous improvement. Continuous improvement will not happen unless strategic planning is converted into specific targets, action programmes and accountabilities. This is the process of Performance Management – that is combining the Council‟s four key objectives with our everyday work. The Council‟s objectives are – 1. A vibrant, safe and healthy community. 2. Protecting, preserving and improving the environment. 3. Continuing to deliver a range of high quality customer focused services. 4. Pursuing effectiveness and efficiency in all we do. Our objectives were formed after extensive consultation, drawing on those aspects of the Community Plan the Council leads or can directly deliver balanced against the resources available. As resources become tighter, the need to prioritise becomes greater and the Executive consider that “pursuing effectiveness and efficiency in all we do” is our top priority in the next few years. The Council is responsible for a range of functions and services within a three-tier system of administration that also includes Buckinghamshire County Council and 16 Parish and Town Councils. The Council understands the benefits which can result from working with partners, and takes every opportunity to develop partnerships to deliver local services with the widest range of other organisations. All these are represented in the Chiltern Community Partnership (the local strategic partnership). The Chiltern Community Partnership is an increasingly effective body that has developed a long term Vision for Chiltern taking us to 2020, and a series of actions to help turn that Vision into a reality. Chiltern District Council 2004-05 Performance Plan 7 The Council has delivered a raft of outcomes against its objectives and priorities over the last 12 months. The tables below provides just a flavour of some of what we have achieved - Pursuing effectiveness and Together with our partners in the Chiltern Community Partnership we have developed a Vision for Chiltern for 2020 – we efficiency in all we do are now using this to inform the Councils programme of work We consulted our customers in November to check that the services we provide meet local needs We have continued to develop our website – with the CLAIRE air quality section winning a national award for the second year running We have successfully let people know about the services the Council provides through “The Chiltern Hills” DVD Bucks County Council Highways have leased office space at Chiltern District Council offices For the second year running the Council has had no findings of maladministration found against it – the Local Government Ombudsman has said that “this was a real achievement” Promoting a vibrant, safe 10 Police Community Support Officers have started work across the District and healthy community 51 new affordable homes have been secured in Chiltern in 2004-05 A Buckinghamshire-wide Youth Strategy and Older People‟s Strategy have been developed – these include a range of actions specific to Chiltern Supported the Chesham Festival – on the Saturday over 1,000 people attended with views collected to inform the Chesham Vision and market town health-check work Supporting the development of the Tithe Barn youth centre in Chalfont St Peter as an outcome from the community appraisal.